The Stacks: Public Interest Community Engagement Report by Jose Latorre

PUBLIC INTEREST COMMUNITY ENGAGEMENT REPORT

Garrett Brown, Ashly Chirayil, Jessica Janzen, Ko Kuwabara, Jose Latorre, Chris Sailer, Raymond Shih

The Stacks

Public Interest Engagement Report Authors: Garrett Brown Ashly Chirayil Jessica Janzen Ko Kuwabara Jose Latorre Chris Sailer Raymond Shih with the collaboration of The Stacks UTSoA PID Summer Design Studio 2014 and all the project stakeholders and partners who never ceased to provide valuable input to our project.

University of Texas at Austin School of Architecture Public Interest Design Summer 2014 Methods of Engagement Seminar Faculty: Barbara Brown Wilson Liz Ogbu Kate Swenson Jess Zimbabwe The Stacks: Community Engagement Report

Public Interests & Community Engagement Report The Stacks

Table of Contents WĂƌƚ ϭ͗ WƵďůŝĐ /ŶƚĞƌĞƐƚƐ ĂŶĚ ŽŵŵƵŶŝƚǇ ǆƉůŽƌĂƟŽŶ Project Challenge

ŽŵŵƵŶŝƚǇ ǆƉůŽƌĂƟŽŶ ZĞƉŽƌƚ

ϭϮ

^ƚĂŬĞŚŽůĚĞƌ /ŶǀŽůǀĞŵĞŶƚ

ϭϲ

Summary Statement and Vision

Part 2: Ethics and Goals Vision, Ethics, Goals & Future

Outcome Framework

Part 3: Engagement Methodology Method Summaries

WĂƌƚ ϰ͗ ĚŽƉƟŽŶ WůĂŶ Projected Timeline

The Steward Manual

Part 5: Measuring Impacts ǀĂůƵĂƟŽŶ

ϵϬ

ϵϱ

Appendix ŚĂƌƚƐ

The Stacks: Community Engagement Report

iii

Introduction The Stacks

About this Document Before you is the Public Interests & Community *Note: The Stacks is a product of the 2014 Public Interest Engagement Report for the mobile community hub Design studio at the Center of Sustainable Design at the (*The Stacks) PID summer studio. What follows is a hŶŝǀĞƌƐŝƚǇ ŽĨ dĞǆĂƐ Ăƚ ƵƐƟŶ͘ dŚĞ ĚĞƐŝŐŶ ƐƚƵĚŝŽ ĐŽŶƐŝƐƚƐ Ă ƌĞĐŽƌĚ ŽĨ ŚŽǁ ǁĞ ŝĚĞŶƟĮĞĚ͕ ĞŶŐĂŐĞĚ͕ ĂŶĚ ďĞŐĂŶ ƚŽ ŐƌŽƵƉ ŽĨ ƚŚŝƌƚĞĞŶ ŵƵůƟͲĚŝƐĐŝƉůŝŶĂƌǇ ƐƚƵĚĞŶƚƐ ĨƌŽŵ ƚŚĞ ůŝƐƚĞŶ ƚŽ ƚŚĞ ĐŽŶĐĞƌĞŶƐ ŽĨ ĐŝƟǌĞŶƐ ĂŶĚ ƚŚĞ ŝƐƐƵĞƐ ĨĂĐŝŶŐ ^ĐŚŽŽů ŽĨ ƌĐŚŝƚĞĐƚƵƌĞ͘ dŚĞ ĚĞƐŝŐŶ ĂŶĚ ďƵŝůĚ ŽĨ ƚŚĞ ǀĂƌŝŽƵƐ ĐŽŵŵƵŶŝƟĞƐ ŝŶ ƵƐƟŶ͕ dĞǆĂƐ͘ Ƶƚ ŵŽƌĞ ƚŚĂŶ Stacks is guided by assistant professor Cisco Gomes. This ƚŚĂƚ͕ ƚŚŝƐ ŝƐ Ă ŐƵŝĚĞ ŽŶ ŽƵƌ ƉƌŽĐĞƐƐĞƐ͘ WƌŽĐĞƐƐĞƐ ŽĨ report was produced by seven members of the studio ĞŶŐĂŐĞŵĞŶƚ͕ ůĞĂƌŶŝŶŐ ƚŚƌŽƵŐŚ ƚƌŝĂů ĂŶĚ ĞƌƌŽƌ͕ ĚĞǀĞůŽƉŝŶŐ ƚŚĂƚ ƉĂƌƟĐŝƉĂƚĞĚ ŝŶ ƚŚĞ DĞƚŚŽĚƐ ŽĨ ŶŐĂŐĞŵĞŶƚ ƐĞŵŝŶĂƌ ĞƚŚŝĐƐ͕ ĂŶĚ ĚĞƐŝŐŶŝŶŐ ĨŽƌ ĂŶ ŽƉĞŶͲĞŶĚĞĚ ƉƌŽũĞĐƚ led by assistant professor Barbara Brown Wilson. ĐŚĂůůĞŶŐĞ͘ dŚŝƐ ƉƌŽĐĞƐƐ ŚĂƐ ŶŽƚ ŽŶůǇ ŚĞůƉĞĚ ƵƐ ĚĞĮŶĞ ĞƋƵŝƚĂďůĞ ŵĞƚŚŽĚƐ ŽĨ ĞŶŐĂŐĞŵĞŶƚ͕ ďƵƚ ĂůƐŽ ƉƌŽǀŝĚĞĚ ƵƐ ŽƉƉŽƌƚƵŶŝƟĞƐ ĨŽƌ ƐƵƐƚĂŝŶĞĚ ĐŽůůĂďŽƌĂƟŽŶ ĂĐƌŽƐƐ ŵĂŶǇ ƐƚĂŬĞŚŽůĚĞƌƐ ĂŶĚ ĚĞĐŝƐŝŽŶ ŵĂŬĞƌƐ ŝŶ ƵƐƟŶ͘ tŚĞƌĞĂƐ ƉƌĞǀŝŽƵƐ ĂƩĞŵƉƚƐ Ăƚ ĐŽŵŵƵŶŝƚǇ ƉƌŽďůĞŵ ƐŽůǀŝŶŐ ďǇ ƚŚĞ ĐŝƚǇ ŐŽǀĞƌŶŵĞŶƚ ŵĂǇ ŚĂǀĞ ďĞĞŶ ĚŝĚĂĐƟĐ͕ ŚĞƌĞ ǁĞ ƉƌŽƉŽƐĞ Ă ĐŽůůĂďŽƌĂƟǀĞ ĂŶĚ ĐŽŵŵƵŶĂůůǇͲŽǁŶĞĚ ŵĞƚŚŽĚ of involvement in the issues at hand. The Stacks and the Public Library can provide a new way of engaging in and ĂĚĚƌĞƐƐŝŶŐ ƚŚĞ ƉƌŽďůĞŵƐ ƚŚĂƚ ĨĂĐĞ ĐŽŵŵƵŶŝƟĞƐ͘ tŝƚŚŝŶ ƚŚĂƚ ĞŶŐĂŐĞŵĞŶƚ͕ ƚƌĂŶƐƉĂƌĞŶĐǇ ĂŶĚ ĂĐƟǀĞ͕ ŐĞŶƵŝŶĞ inquiry are elemental.

The Stacks: Community Engagement Report

Public Interests and Community Exploration

The Stacks: Community Engagement Report

Community Exploration

Project Challenge: Framing the Question The Stacks | Studio Processes

At the beginning of the semester, for about two and a half weeks, we had the pleasure of receiving visits from a variety of stakeholders in various city ĂŐĞŶĐŝĞƐ͘ ŌĞƌ ŐĂŝŶŝŶŐ ĞǆƉŽƐƵƌĞ ƚŽ ƚŚĞ ĚŝīĞƌĞŶƚ interests and becoming more knowledgeable about the project at hand, the establishment of project-wide goals became our primary pursuit. hůƟŵĂƚĞůǇ͕ ǁĞ ŬŶĞǁ ǁĞ ǁŽƵůĚ ďĞ ƌĞƐƉŽŶƐŝďůĞ ĨŽƌ ĚĞƐŝŐŶŝŶŐ͕ ďƵŝůĚŝŶŐ ĂŶĚ ĐƌĞĂƟŶŐ ĂŶ ŝĚĞŶƟƚǇ ĨŽƌ ƚŚĞ Stacks and determining how it would best serve ƚŚĞ ƵƐƟŶ ĐŽŵŵƵŶŝƚǇ͕ ĂŶĚ ƐŽ ǁĞ ďĞŐĂŶ͘ Ɛ Ă ƐƚƵĚŝŽ͕ ǁĞ ŚĞůĚ Ă ƐĞƌŝĞƐ ŽĨ ĂĐƟǀŝƟĞƐ brainstorming our own ideas about how the Stacks would develop. We began with a round-table discussion, hearing each student’s ideas one at a ƟŵĞ͕ ĂŶĚ ƉůĂĐŝŶŐ ĞĂĐŚ ŝĚĞĂ ŽŶ Ă ĐŚĂůŬďŽĂƌĚ͘ dŚŝƐ open forum allowed us to freely share our ideas in an environment that facilitated listening and studio ǁŝĚĞ ĐŽůůĂďŽƌĂƟŽŶ͘ The following day, we decided to do an exercise on ƉŽƐƚͲŝƚ ŶŽƚĞƐ ǁŝƚŚ Ă ƉƌŽŵƉƚ ŝŶƐƉŝƌĞĚ ďǇ <ĂƟĞ Swenson: “What are your visions for this project?” Our classmate, Chris, also documented our ĐŚĂůŬďŽĂƌĚ ŝĚĞĂƐ ĨƌŽŵ ƚŚĞ ƉƌĞǀŝŽƵƐ ĚĂǇ͕ ƉƵƫŶŐ each idea onto a notecard. For the second part of the exercise, we took the post-its and notecards, ƐƉůŝƚ ƚŚĞ ƐƚƵĚŝŽ ŝŶƚŽ ƚǁŽ ŐƌŽƵƉƐ͕ ĂŶĚ ƚŽŽŬ ĮǀĞ minutes to organize either the post-its or the notecards into themes and then created icons based on those themes. The icons became visual ƌĞƉƌĞƐĞŶƚĂƟŽŶƐ ŽĨ ŽƵƌ ĚŝƐĐƵƐƐŝŽŶƐ ĂŶĚ ĐŽŶĐůƵƐŝŽŶƐ͘ tĞ ƚŚĞŶ ƐǁŝƚĐŚĞĚ ƐŝĚĞƐ͕ ĐŽŶƟŶƵĞĚ ƚŽ ǁŽƌŬ ŽŶ ƚŚĞŵĂƟĐ ŽƌŐĂŶŝǌĂƟŽŶ ĂŶĚ ŝĐŽŶ ĐƌĞĂƟŽŶ͕ ĂŶĚ ƐƉĞŶƚ The Stacks: Community Engagement Report

ƚŚĞ ĂŌĞƌŶŽŽŶ ƐŚĂƌŝŶŐ ĂŶĚ ĚŝƐĐƵƐƐŝŶŐ ƚŚĞ ŝĚĞĂƐ͘ The next day, we took our individual goals and ƐƚĂƌƚĞĚ ƚŽ ĮůƚĞƌ ƚŚĞŵ ŝŶƚŽ ŵŽƌĞ ƐƉĞĐŝĮĐ statements, wrote these on pieces of tape, and taped them to our pin-up wall space. We soon discovered that the themes could be grouped, so we created a framework matrix that further organized the statements while also allowing us to see overlapping ideas. Consequently, this process of synthesis provided our studio with an understanding of shared interests, ending with a consolidated set of 11 "Project Values." KƵƌ ĮŶĂů ƚĂƐŬ ŽĨ ƚŚĞ ƐĞĐŽŶĚ ǁĞĞŬ ǁĂƐ ƚŽ ĚĞǀĞůŽƉ the “Project Challenge.” To do that, we began with Ă ƉŽƐƚͲŝƚ ĞǆĞƌĐŝƐĞ ǁŝƚŚ ĞĂĐŚ ĐůĂƐƐŵĂƚĞ ǁƌŝƟŶŐ ƚŚĞŝƌ answer to, “What is the studio’s problem ƐƚĂƚĞŵĞŶƚ ĨŽƌ ƚŚŝƐ ƉƌŽũĞĐƚ͍͟ ŌĞƌ ǁĞ Ăůů ǁƌŽƚĞ ŽƵƌ ĂŶƐǁĞƌƐ͕ ǁĞ ĐŽŶƟŶƵĞĚ ǁŝƚŚ ƚŚĞ ƐĂŵĞ ĮůƚĞƌŝŶŐ ĂŶĚ ŽƌŐĂŶŝǌĂƟŽŶ ƉƌŽĐĞƐƐ ĂƐ ďĞĨŽƌĞ͕ ƵƐŝŶŐ ŽƵƌ manipulatables to organize our ideas with tape and notecards, placing them on our pin-up wall space. tĞ ƚŚĞŶ ĚŝƐƟůůĞĚ Ăůů ŽĨ ƚŚĞ ƋƵĞƐƟŽŶƐ ŝŶƚŽ Ă ƐŝŶŐƵůĂƌ project challenge: ͞,Žǁ ĐĂŶ ĚĞƐŝŐŶ ĂŶĚ ƚĞĐŚŶŽůŽŐǇ ĂĐŚŝĞǀĞ ĞƋƵŝƚǇ ďǇ ĞŶŐĂŐŝŶŐ ĐŽŵŵƵŶŝƟĞƐ͕ ĞŶƌŝĐŚŝŶŐ ƚŚĞ ĐŝƚǇ͛Ɛ ĐŽůůĞĐƟǀĞ ŝĚĞŶƟƚǇ͍͟ dŚƌŽƵŐŚŽƵƚ ƚŚĞ ƉƌŽĐĞƐƐ ŽĨ ƚŚĞƐĞ ĂĐƟǀŝƟĞƐ ǁĞ ůĞĂƌŶĞĚ ƚŚĂƚ ƐƚƵĚŝŽ ĞŶŐĂŐĞŵĞŶƚ ĐĂŶ ďĞ ĂƐ ĨƌƵŝƞƵů an experience as community engagement, helping us share, discuss, and synthesize ideas in a ĐŽůůĂďŽƌĂƟǀĞ ǁĂǇ͘ 4

The Stacks: Community Engagement Report

Share, Discuss, Synthesize Several group discussions lead to a number of individual project goals and expectations that were narrowed down into group â&#x20AC;&#x153;goalsâ&#x20AC;? (in the gray boxes). Individual group goals are grouped within each of the gray boxes. The process of synthesis granted the studio to understand shared interests and end up with a consolidated set of 11 Project Values that result from them. The Stacks: Community Engagement Report

Studio Sustainability Values

ACTION

CONNECTION

POLICY

IDENTITY

SYNTHESIS OF INDIVIDUAL VALUES

The Stacks: Community Engagement Report

PROJECT VALUES & DESIGN GOALS IDENTITY

DESIGN GOALS

SOLIDARITY

OWNERSHIP

$ CIVIC ENGAGEMENT

EQUITY

COMMUNICATION

RELEVANCE

COLLECTIVE SOLUTIONS

SELF-ACTUALIZATION

ECONOMIC GROWTH

HUMAN CAPITAL

ACTION

CONNECTION

POLICY

AUSTIN CULTURE

Share, Discuss, Synthesize project values are defined from the process; they encompass the issues relevant to individuals in the design studio, and stakeholders of the project. The Stacks: Community Engagement Report

Sustainability Values Def: Austin has a unique sense of individuality with an influence on preserving local businesses while evolving to the needs of its citizens AUSTIN CULTURE

Eval: Population change, Social services, Franchises vs. Local

Def: The city’s resources available for public use and knowledge. With the ability for user knowledge to influence resource use over time. EQUITY

Def: Diversity of resources derived from community improvement/ involvement

Def: The stewardship involved to better address community needs through allocation of specific tools. Eval: Post experience survey (Optional), Feedback of adequacy and satisfaction

Eval: NPP turnover/ collection rate, Census Data

ECONOMIC GROWTH

OWNERSHIP

SOLIDARITY

Eval: Past location, Change Map, City use vs. Individual use

Def: The culture and voice of individual communities and their active roles in forming relationships with other communities and institutions. Community involvement solidifies community pride and identity within the larger context of Austin.

Def: Equipping people with the knowledge to improve their community Eval: Number of active people per project HUMAN CAPITAL

Eval: Tally of formation of new CDC’s and CBO’s, Percentage increase/ decrease of participation

Def: The stewardship involved to better address community needs through allocation of specific tools. Eval: Post experience survey (Optional), Feedback of adequacy and satisfaction CIVIC ENGAGEMENT

IDENTITY

POLICY

In the future the Mobile Hub’s capabilities may be shared by other hubs beyond this prototype, but their information will nevertheless not be accessible by smartphones or other tools which favor private individual rather than public group experiences. This is in the interest of Austin’s culture and solidarity. We envision a hub which, though noticeable, fits within its context—we want communities to feel ownership of this object and the unique opportunities it is capable of offering.

As per the original grant language, it will be mobile; this pertains to our policy values of civic engagement and equity, as succeeding in those areas will require reaching out. The hub’s adaptability will serve this function. Its appeal, memorability, beauty, and ease of use are intended to draw its audience into engagement—the hub will be half-digital, half-analog, but more than half of the potential for success depends on human capital.

The Stacks: Community Engagement Report

Def: Transition from single opinion to collective involvement of community members and institutions to build community equity

Def: The ability to pass ideas effectively through a web between individuals, communities, and the city. With the ability to form coalitions across this web. Eval: Present tally of communication COMMUNICATION pathways: Emails, call-ins, counsel,

petitions, passive/ active

Def: Socially and technologically durable to ensure extended use and accessibility Eval: Usage of hub itself over time, requests for hub use, and data continuously updated RELEVANCE

Eval: Tally of new CBO’s COLLECTIVE SOLUTIONS

Def: The individual’s realization of the power of voice and the resources available to have an impact in your community planning and design. Eval: Requests for hub use, started vs. SELF-ACTUALIZATION finished projects

CONNECTION

ACTION

The digital component of this project will offer a unique opportunity for the city to collect real data about community engagement and receive direct, relevant feedback from residents—the hub will improve communication between city hall and its constituents. The integration of digital and analog tools in conjunction with engaging and inspiring content will also increase communication between individuals, and its mobility will open lines of communication between communities.

A well-designed hub could result in #viral interest, inspiring residents from all over Austin to envision, articulate, and realize their goals. Many underserved community members feel that their voices are not heard and their ideas unwelcome in civic reality. The hub would be the starting point for the generation of collective solutions to the city’s most pressing issues and other problems yet to be identified, which, once addressed by community initiatives, would lay a foundation for self-actualization.

The Stacks: Community Engagement Report

City of Austin

Community Exploration Report A look at our target audince for study

Defining a Community The grant that originated our project speaks of Austin as a single community. But in a diverse city like Austin, blanket applications of the term “community” lack practical meaning. We understand community to mean a collection of individuals bound by one or more mutually recognized interests and a shared location in geographic space. At first glance, there seems to be no contradiction between this definition of community and the citywide scale of analysis. After all, cities are highly specific spatial locations, and urban areas are home to a multitude of recognizable interest groups. Still, cities are complex ecosystems that pose numerous social, economic, and political problems for their residents. Individuals rarely identify with just one interest. As designers of a tool that seeks to build social equity through civic participation in city planning, we must account for the complex ways an individual with multiple interest group memberships will engage with urban issues. Clayton Alderfer’s intergroup theory of group dynamics can help us predict how citizens will engage in light of their multiple group memberships. Alderfer argues that human identity comprises a complex, fluid set of attributes that adapt to changing social contexts. Within a particular social context, individuals may choose to identify more strongly with one of their groups memberships instead another. The classic example is the recent immigrant who refuses to observe ethnic customs, celebrate certain holidays, or speak their native language in public because they want to seem more “American.” More radically, social contexts may influence individuals to identify with the groups they aspire to join, rather than the group to which they presently belong. Political scientists have observed, for example, that lower-middle class citizens of red states tend to identify more closely with the economic interests of the wealthy elite than with their own income group’s interests. It’s hypothesized that, because lower-middle class citizens tend to identify with the dream of someday having greater wealth, these individuals will The Stacks: Community Engagement Report

accept party platforms that benefit the wealthy, even when the platform will do economic harm to the lower and middle classes. Noticing how individuals identify with or distance themselves from particular groups and their interests is very important for our project. Our project seeks to increase communication between various communities within the city, and to enable all of Austin’s community groups to participate in constructive, change-oriented civic conversation. We cannot assume that individuals will identify with a rigid, monolithic set of interest groups, nor can we assumeindividuals will be able to articulate their ideas clearly to someone who has had a different experience of the city. We cannot assume that individuals will communicate their perspectives completely, openly, and accurately simply because we have created an opportunity for communication, nor can we assume that the Stacks will be seen as an opportunity. Instead we must acknowledge that we can only encourage users to interact with the Stacks in ways that will lead to social change. The strength of our encouragement lies in our ability to anticipate which aspects of an individual’s identity will be most salient in the context of their (very public) interaction with the Stacks, so that we can design an interactive system that helps users communicate with openly and with dignity.

Numbers That Matter To help make the importance of intergroup analysis for our project a little clearer, let’s consider a specific Austin example. The United States Census Bureau’s latest projections place the population of Austin at 885,400 residents, an 8% increase from 2010 and a 35% increase from 2000. Population growth has put an enormous strain on the city’s infrastructure, and although many new residents have come to Austin because it continues to add jobs at a rate far outpacing other cities, unequal access to infrastructure has led to inequitable access to opportunity. This is most The Stacks: Community Engagement Report

Quick Look at Austinâ&#x20AC;&#x2122;s Demographics Table 1 - Total Population & Growth 1960-2010 Data on Total Population and its growth for the U.S. and Travis County. 1960 Travis County total population population difference population growth rate

1970

1980

1990

2000

2010

212,136 -

295,516 83,380 39.3%

419,573 124,057 42.0%

576,407 156,834 37.4%

812,280 235,873 40.9%

1,024,266 211,986 26.1%

179,323,175 -

203,212,877 23,889,702 13.3%

226,545,805 23,332,928 11.5%

248,709,873 22,164,068 9.8%

281,421,906 32,712,033 13.2%

308,745,538 27,323,632 9.7%

U.S. total population population difference population growth rate

All Data extracted from Decennial Census Data Sets

Table 2 -Median Age

Table 5 - Educational Attainment

2000 and 2010 Data regarding population median age.

2000 and 2012 data relative to population share over 25 yo

2000

2010

Travis County Median Age

30.4 yo

31.9 yo

Median Age

35.3 yo

37.2 yo

U.S.

All Data extracted from Decennial Census Data Sets

Table 3 -Age Structure

2000 Travis County percent over 25 yo with Bachelor Degree or higher U.S. percent over 25 yo with Bachelor Degree or higher

40.6%

44.7%

24.4%

29.1%

2000 Data extracted from 2000 Census SF3 Data Set 2012 Data extracted from 2012 ACS 1-Year Estimates Data Sets

2000 and 2012 Data illustrating shares of population over 65 years old and under 18 years old. 2000

2012

Table 6 - Household Income Characteristics

Travis County Under 18 yo Over 65 yo

23.8% 6.7%

23.7% 7.8%

Under 18 yo Over 65 yo

25.7% 12.4%

23.5% 13.7%

2000-2012 data for media and mean income, and poverty level 2000

U.S

2012 Data extracted from ACS 1-Year Data Estimates 2000 Data extracted from 2000 Decennial Census Data Set

2012

Travis County median income mean income population below poverty level

$46,761 $61,104 12.5%

$57,368 $82,317 18.4%

$41,994 $56,604 12.4%

$51,371 $71,317 15.9%

U.S.

Table 4 - Race Demographics 2000 and 2010 Data comparing White only and Non-Hispanic/Latino population shares in Travis County and U.S. 2000

median income mean income population below poverty level

2000 Data extracted from 2000 Census SF3 Data Set 2012 Data extracted from 2012 ACS 1-Year Estimates Data Sets

2010

Travis County White Only Non Hispanic or Latino

56.4% 71.8%

50.5% 66.5%

White Only Non Hispanic or Latino

69.1% 87.5%

63.8% 83.7%

U.S.

All Data extracted from Decennial Census Data Sets

The Stacks: Community Engagement Report

obvious when we consider specific indicators related and external perceptions of one’s “ownership” over the to poverty, education, and occupation. 24.5% of direction of the city are based almost entirely on these Austinites live below 125% of the federal poverty level markers.

Group identities based around race,

(approximately $24,600 for a family of three). socio-economic status, and educational attainment Although we typically think of Austin as a relatively are also factors bearing on an individual’s stance wealthy city, the full quarter of Austin’s population that toward Austin’s urban development, but because of exists at or near the federal poverty line represents a the close associations between these identities and significant group, one we may be tempted to describe one’s status as an older or newer resident of Austin, as a single low-income “community.” In fact, they are traditional demographic identities are less important many intersecting communities. Low-income renters, to developmental policymaking than we might for example, have a different self-concept and very expect.

For the sake of our project, however,

different interests than low-income home owners. traditional demographic group memberships are Children are more likely than any other age group to extraordinarily important because they tend to live in poverty. An estimated 34% of Austin’s children represent

widely

divergent

ways

seeing,

live at 125% of the federal poverty line. But their experiencing, and talking about the city.

Where

interests are rarely represented directly. Instead, length of residence and age tend to impact one’s children’s interests are typically filtered through present satisfaction with the city’s development path, proxies who may or may not represent those interests ability and/or willingness to engage in the creation of faithfully. Black Austinites are 20% more likely than alternate

futures

seems

differ

with

one’s

whites to live in poverty, while Latinos are 25% more demographic group memberships. For these reasons, likely. The social dimension of race compounds the we go on in later segments of this document to economic dimension of poverty, ensuring that each of propose a systematic strategy for community these groups have vastly different experiences of engagement that aims to tease out the many different Austin.

The term “Low income community” lacks interaction styles, engagement preferences, and issue

meaning in light of these factors. What results is a concerns present across Austin’s myriad communities. complicated web of interests existing at intersections But first, we want to make explicit the values guiding (of race and income, income and age, income and our work and research. housing status, and so on), so much so that it makes little practical sense to speak of any one of these identity groups on their own.

Moving Forward With intergroup theory and our fieldwork in mind, we suggest that perhaps the single most prominent identity marker in Austin today is the length of one’s residence in the city, with age following a close second. Few identity markers affect one’s own internal posture towards Austin’s urban development as these, The Stacks: Community Engagement Report

Public Interest and Community Engagement

Stakeholder Involvement Understanding project expectations from the stakeholder perspective

The following summary lists the group of stakeholders that the design studio has engaged with through the beginning of the design process. Stakeholders vary in interest and influence on the project at hand. The interaction with stakeholders has been an extremely valuable tool for the design studio to determine design considerations that negotiate our goals of the project with external expectations. The interaction with stakeholders will continue as the project advances into the building of The Stacks.

The Stacks: Community Engagement Report

Stakeholder Involvement

Lucia Athens ŚŝĞĨ ^ƵƐƚĂŝŶĂďŝůŝƚǇ KĸĐĞƌ͕ ŝƚǇ ŽĨ ƵƐƟŶ

Involvement

Intentions

/Ed Zs/ t^ ͻ :ƵŶĞ ϲ͕ ϮϬϭϰ >ƵĐŝĂ ƐƚĂƚĞĚ ŚĞƌ ŝŶƚĞŶƟŽŶƐ

/Ed Z d/s ^ ͻ ZĞdŚŝŶŬ ƵƐƟŶ ĂƉƉ ;ůĂƵŶĐŚĞĚ Ɖƌŝů ϭͿ a free behavior change app / game • What are the simple, fun, kitschy ways info can be distributed? • Show people what’s happening in each ŶĞŝŐŚďŽƌŚŽŽĚ ŝŶ ƵƐƟŶ - Includes buildings, infrastructure, people, and sustainability • Ability to communicate to those who don’t know ƐƵƐƚĂŝŶĂďŝůŝƚǇ ĂŶĚ ŵŝŐŚƚ ďĞ ŝŶƟŵŝĚĂƚĞ ďƵƚ interested • Share and collect cultural and miscellaneous history

Z s/ t^ ͻ :ƵŶĞ ϵ͕ ϮϬϭϰ Ͳ ƐŚŽƌƚ ĞǆĞƌĐŝƐĞ ƌĞǀŝĞǁ ͻ :ƵŶĞ Ϯϯ͕ ϮϬϭϰ Ͳ ƉƌŽĐĞƐƐ ƌĞǀŝĞǁ ͻ :ƵŶĞ ϯϬ͕ ϮϬϭϰ Ͳ ĮƌƐƚ ĚĞƐŝŐŶ ƌĞǀŝĞǁ

dKh ,^ Z E ͻ /ŵƉŽƌƚĂŶƚ ƚŽ ƐĞĞ ĞŶĞƌŐǇ ĂŶĚ ƌĂŝŶ ǁĂƚĞƌ ĐŽůůĞĐƟŽŶ data FLEXIBILITY & MOBILITY • Light weight • Incredibly mobile Ͳ ĐŽŶĐĞƌŶĞĚ ĂďŽƵƚ Ă ͞ƌĞƐƟŶŐ ůŽĐĂƟŽŶ͟ ĚƵĞ to a lack of proximity to ĐŽŵŵƵŶŝƟĞƐ ŝŶ ŶĞĞĚ &KZD > ' E • Design should be approachable ' E Z > • Help people become more concerned with ŚƵŵĂŶ ďĞŚĂǀŝŽƌͬĞĚƵĐĂƟŽŶ

The Stacks: Community Engagement Report

Stakeholder Involvement

Heidi Tse & Ray Minjarez &ĂĐŝůŝƟĞƐ WůĂŶŶĞƌ͕ Ž WƵďůŝĐ >ŝďƌĂƌǇ Θ WƌŽũĞĐƚ DĂŶĂŐĞƌ͕ Ž WƵďůŝĐ tŽƌŬƐ ĞƉĂƌƚŵĞŶƚ

Involvement

Intentions

/Ed Zs/ t^ ͻ :ƵŶĞ ϭϴ͕ ϮϬϭϰ ǁŚĞƌĞ ,ĞŝĚŝ ĂŶĚ ZĂǇ ƐƚĂƚĞĚ ƚŚĞŝƌ ŝŶƚĞŶƟŽŶƐ

dKh ,^ Z E • Desire to share the HVAC and Water System data • Desire to share the Eco District data • Desire to see a homeowner “think green” ĂƉƉůŝĐĂƟŽŶ • “We see this as something that can be refreshed periodically.” • Not a proprietary tool: library as home base but ƐŚŽƵůĚ ƌĞĂĐŚ ŽƵƚ ƚŽ ŽƚŚĞƌ ĐŝƟǌĞŶƐ

Z s/ t^ ͻ :ƵŶĞ Ϯϯ͕ ϮϬϭϰ Ͳ ƉƌŽĐĞƐƐ ƌĞǀŝĞǁ ;͍Ϳ ͻ :ƵŶĞ ϯϬ͕ ϮϬϭϰ Ͳ ĮƌƐƚ ĚĞƐŝŐŶ ƌĞǀŝĞǁ

FLEXIBILITY & MOBILITY: • “We see it highly mobile” ͻ ,ĞůƉĨƵů ƚŽ ŚĂǀĞ Ă ĮŶĂů ƉƌŽũĞĐƚ ƚŚĂƚ ĐĂŶ ďĞ ƵƐĞĚ ŝŶ ďŽƚŚ ĞǆƚĞƌŝŽƌ ĂŶĚ ŝŶƚĞƌŝŽƌ ĂƉƉůŝĐĂƟŽŶƐ • Move or relocate with two people ͻ DƵƐƚ Įƚ ƚŚƌŽƵŐŚ Ă ĚŽŽƌ ĂŶĚ ŝŶƚŽ ĂŶ ĞůĞǀĂƚŽƌ

The Stacks: Community Engagement Report

Stakeholder Involvement

Barbara Brown Wilson, Sarah Wu and Steven Moore ŝƌĞĐƚŽƌ͕ ĞŶƚĞƌ ĨŽƌ ^ƵƐƚĂŝŶĂďůĞ ĞƐŝŐŶ ; ^ Ϳ Ăƚ hd^Ž Θ 'ƌĂŶƚƐ ĂŶĚ WƌŽũĞĐƚ DĂŶĂŐĞƌ͕ ^

Involvement

Intentions

/Ed Zs/ t^ ͻ :ƵŶĞ ϲ͕ ϮϬϭϰ >ƵĐŝĂ ƐƚĂƚĞĚ ŚĞƌ ŝŶƚĞŶƟŽŶƐ

/Ed Z d/s ^ ͻ ds͕ ǀŝĚĞŽ ĂŶĚ ǀŝƐƵĂůŝǌĂƟŽŶ ƚŽŽůƐ ĂƌĞ ƚŚĞ ĞĂƐŝĞƐƚ ways to reach user groups ͻ ^ŚŽǁ ƉŽƚĞŶƟĂů ĚŝƐĂƐƚĞƌ ĂƌĞĂƐ͗ ŇŽŽĚ͕ ĮƌĞ͕ ĞƚĐ͘

Z s/ t^ ͻ :ƵŶĞ ϵ͕ ϮϬϭϰ Ͳ ƐŚŽƌƚ ĞǆĞƌĐŝƐĞ ƌĞǀŝĞǁ ͻ :ƵŶĞ Ϯϯ͕ ϮϬϭϰ Ͳ ƉƌŽĐĞƐƐ ƌĞǀŝĞǁ ͻ :ƵŶĞ ϯϬ͕ ϮϬϭϰ Ͳ ĮƌƐƚ ĚĞƐŝŐŶ ƌĞǀŝĞǁ

dKh ,^ Z E ͻ ƉŝǀŽƚ ƐŽ ŝƚ ĐĂŶ ďĞ ďŽƚŚ ŚŽƌŝǌŽŶƚĂů ĂŶĚ ǀĞƌƟĐĂů would be ideal • Interpersonal ballet - neighborhood mapping would be a good thing for people to see FLEXIBILITY & MOBILITY • Adaptable to both small and large groups ͻ ǆĐŝƟŶŐ ďĞĐĂƵƐĞ ŝƚ ĐĂŶ ƌĞĂĐŚ ƉĞŽƉůĞ ǁŚĞƌĞ ƚŚĞǇ ĂƌĞ ;ƉŚǇƐŝĐĂů ůŽĐĂƟŽŶͿ

The Stacks: Community Engagement Report

Stakeholder Involvement

Andy Wilson and James Seppi Computer Programmers for the Digital Interface

Involvement

Intentions

/Ed Zs/ t^ ͻ :ƵŶĞ ϭϴ͕ ϮϬϭϰ ǁŚĞƌĞ ,ĞŝĚŝ ĂŶĚ ZĂǇ ƐƚĂƚĞĚ ƚŚĞŝƌ ŝŶƚĞŶƟŽŶƐ

GOALS ͻ ŽůůĞĐƚ ĐŝƟǌĞŶ ŽƉŝŶŝŽŶ ĂŶĚ ƉƵďůŝĐ ŚŝƐƚŽƌŝĞƐ • Display and educate about city sustainability ŝŶŝƟĂƟǀĞƐ • Build a database of community problems and ƐŽůƵƟŽŶƐ

Z s/ t^ • FUNCTION

OUTPUTS ͻ EƵŵďĞƌ ŽĨ ĚŝīĞƌĞŶƚ ǌŝƉ ĐŽĚĞƐ ĐŽůůĞĐƚĞĚ • Number of stack and hub checkouts • Number of neighborhood projects undertaken W Z&KZD E D ^hZ D Ed • User Surveys • Librarian surveys and interviews assessing ŽǀĞƌĂůů ďĞŶĞĮƚ ĂŶĚ ŝŵƉĂĐƚ • User and community surveys and interviews ĂƐƐĞƐƐŝŶŐ ŽǀĞƌĂůů ďĞŶĞĮƚ ĂŶĚ ŝŵƉĂĐƚ

The Stacks: Community Engagement Report

Stakeholder Involvement

Sharon Herfurth DĂŶĂŐĞƌ ŽĨ ƚŚĞ KĸĐĞ ŽĨ WƌŽŐƌĂŵƐ ĂŶĚ WĂƌƚŶĞƌƐŚŝƉƐ͕ ƵƐƟŶ WƵďůŝĐ >ŝďƌĂƌǇ

Involvement

Intentions

GOALS • Increase community members’ awareness of the issues that are important to them ͻ ŽůůĞĐƚ ĐŝƟǌĞŶ ŽƉŝŶŝŽŶƐ ĂŶĚ ƉƵďůŝĐ ŚŝƐƚŽƌŝĞƐ • Build a database of community problems and ƐŽůƵƟŽŶƐ

OUTPUTS ͻ EƵŵďĞƌ ŽĨ ďƌĂŶĐŚ ůŝďƌĂƌŝĞƐ ŝŶ ƌŽƚĂƟŽŶ ͻ EƵŵďĞƌ ŽĨ ƵƐĞƌͬƐĐƌĞĞŶ ŝŶƚĞƌĂĐƟŽŶƐ ƌĞĐŽƌĚĞĚ • Number of checkouts • Number of Neighborhood projects undertaken

OUTPUTS ͻ EƵŵďĞƌ ŽĨ ĚŝīĞƌĞŶƚ ǌŝƉ ĐŽĚĞƐ ĐŽůůĞĐƚĞĚ • Number of stack and hub checkouts • Number of neighborhood projects undertaken

W Z&KZD E D ^hZ D Ed • User surveys • Librarian surveys and interviews assessing ŽǀĞƌĂůů ďĞŶĞĮƚ ĂŶĚ ŝŵƉĂĐƚ • User and community surveys and interviews ĂƐƐĞƐƐŝŶŐ ŽǀĞƌĂůů ďĞŶĞĮƚ ĂŶĚ ŝŵƉĂĐƚ

The Stacks: Community Engagement Report

W Z&KZD E D ^hZ D Ed • User Surveys • Librarian surveys and interviews assessing ŽǀĞƌĂůů ďĞŶĞĮƚ ĂŶĚ ŝŵƉĂĐƚ • User and community surveys and interviews ĂƐƐĞƐƐŝŶŐ ŽǀĞƌĂůů ďĞŶĞĮƚ ĂŶĚ ŝŵƉĂĐƚ

Stakeholder Involvement

Justin Golbabai EĞŝŐŚďŽƌŚŽŽĚ WĂƌƚŶĞƌŝŶŐ WƌŽŐƌĂŵ DĂŶĂŐĞƌ͕ ŝƚǇ ŽĨ ƵƐƟŶ WƵďůŝĐ tŽƌŬƐ ĞƉĂƌƚŵĞŶƚ

Involvement

Intentions

/Ed Zs/ t^ ͻ :ƵŶĞ ϭϭ͕ ϮϬϭϰ :ƵƐƟŶ ĂŶĚ Ă ƐĞĐŽŶĚ EWW ƐƚĂīĞƌ ƐƚĂƚĞĚ ƚŚĞŝƌ ŝŶƚĞŶƟŽŶƐ

' E Z > • Make things easier for users Ͳ ĞƐƉĞĐŝĂůůǇ ŶĂǀŝŐĂƟŶŐ ďƵƌĞĂƵĐƌĂĐǇ • Develop a workshop process with designers to ŚĞůƉ ĐŽŵŵƵŶŝƟĞƐ

Stakeholder Involvement

Mark Yzanga CodeNEXT

Involvement

Intentions

/Ed Zs/ t^ ͻ :ƵŶĞ ϭϭ͕ ϮϬϭϰ DĂƌŬ ƐƚĂƚĞĚ ŚŝƐ ŝŶƚĞŶƟŽŶƐ

/Ed Z d/s ^ ͻ ds͕ ǀŝĚĞŽ ĂŶĚ ǀŝƐƵĂůŝǌĂƟŽŶ ƚŽŽůƐ ĂƌĞ ƚŚĞ ĞĂƐŝĞƐƚ ways to reach user groups ͻ ^ŚŽǁ ƉŽƚĞŶƟĂů ĚŝƐĂƐƚĞƌ ĂƌĞĂƐ͗ ŇŽŽĚ͕ ĮƌĞ͕ ĞƚĐ͘ dKh ,^ Z E ͻ ƉŝǀŽƚ ƐŽ ŝƚ ĐĂŶ ďĞ ďŽƚŚ ŚŽƌŝǌŽŶƚĂů ĂŶĚ ǀĞƌƟĐĂů would be ideal • Interpersonal ballet - neighborhood mapping would be a good thing for people to see

The Stacks: Community Engagement Report

FLEXIBILITY & MOBILITY • Adaptable to both small and large groups ͻ ǆĐŝƟŶŐ ďĞĐĂƵƐĞ ŝƚ ĐĂŶ ƌĞĂĐŚ ƉĞŽƉůĞ ǁŚĞƌĞ ƚŚĞǇ ĂƌĞ ;ƉŚǇƐŝĐĂů ůŽĐĂƟŽŶͿ 22

Stakeholder Involvement

Summary of Partners and Future Outreach Potential partnerships and stewards.

Current Partners

Potential Partners

Long-term Stewards

The Stacks: Community Engagement Report

Community Exploration

Summary Statement and Vision ŝƐĐŽǀĞƌŝŶŐ ƵƐƟŶŝƚĞ͛Ɛ ŶŐĂŐĞŵĞŶƚ WƌĞĨĞƌĞŶĐĞƐ

Our primary concern behind our research is to ƵŶĚĞƌƐƚĂŶĚ ƵƐƟŶŝƚĞ͛Ɛ ŶŐĂŐĞŵĞŶƚ WƌŽĮůĞƐ ŝŶ ŽƌĚĞƌ ƚŽ ĚĞƐŝŐŶ ĂƉƉƌŽƉƌŝĂƚĞůǇ ĨŽƌ ƚĂƌŐĞƚ ŽƵƌ ĂƵĚŝĞŶĐĞ͘ KƵƌ ŵĞƚŚŽĚƐ ŽĨ ĞŶŐĂŐĞŵĞŶƚ ĂƌĞ ĚĞƐŝŐŶĞĚ ƚŽ ĚŝƐĐŽǀĞƌ ƚŚĞ ƉƌĞĨĞƌĞŶĐĞƐ ŽĨ ŝŶĚŝǀŝĚƵĂůƐ ĂĐĐƌŽƐƐ ǀĂƌŝŽƵƐ ĐŽŵŵƵŶŝƟĞƐ ŝŶ ŚŽǁ ƚŚĞǇ ŝŶƚĞƌĂĐƚ ǁŝƚŚ ƚŚĞŝƌ ĐŽŶƚĞǆƚ͘ dŚĞ ŝŶƚĞƌĂĐƟŽŶƐ ĞǀĂůƵĂƚĞĚ ĂƌĞ Ăƚ ƚŚĞ ƉŚǇƐŝĐĂů ůĞǀĞů ;ǁŝƚŚ ŽďũĞĐƚƐͿ ĂŶĚ ƚŚĞ ĐŽŐŶŝƟǀĞ ĂŶĚ ƐŽĐŝĂů ůĞǀĞů͘ DĞƚŚŽĚƐ ǁŝůů ƐƚƵĚǇ ŝŶĚŝǀŝĚƵĂů͛Ɛ ŝŶƚĞƌĂĐƟŽŶ ǁŝƚŚ ďƵŝůƚ ŝŶƐƚĂůůĂƟŽŶƐ͘ ĚĚŝƟŽŶĂů͕ ǁĞ ǁŝůů ĂƩĞŵƉƚ ƚŽ ƵŶĚĞƌƐƚĂŶĚ ƚŚĞ ŵŽƟǀĂƟŽŶ ďĞŚŝŶĚ ŝŶĚŝǀŝĚƵĂů͛Ɛ ĂĐƟŽŶƐ ƚŽ ĂĚĚƌĞƐƐ ĐŽůůĞĐƟǀĞ ĐŽŶĐĞƌŶƐ ĂŶĚ ŚŽǁ ƐŽ ŝŶĚŝǀŝĚƵĂůƐ ŐŽ ĂďŽƵƚ ĞīĞĐƟŶŐ ĐŚĂŶŐĞ ŝŶ ƚŚĞŝƌ ĐŽŵŵƵŶŝƟĞƐ͘ Ǉ ŽďƚĂŝŶŝŶŐ Ă ŐĞŶĞƌĂů ƵŶĚĞƌƐƚĂŶĚŝŶŐ ŽĨ ƚŚĞ ĂƐƐĞƚƐ͕ ĂŶĚ ŝƐƐƵĞƐ ŽĨ ƵƐƟŶŝƚĞƐ ǁĞ ŚŽƉĞ ƚŽ ďĞƩĞƌ ŐƌĂƐƉ ƚŚĞ ŝĚĞŶƟƚǇ ŽĨ Ă ĐŽŵŵƵŶŝƚǇ ;ůĂƌŐĞͲƐĐĂůĞͿ ƚŽ ǁŚŝĐŚ ǁĞ ŝŶƚĞŶĚ ƚŽ ĚĞƐŝŐŶ ĨŽƌ͘ dŚĞ ĨƵŶĐƟŽŶ ŽĨ ƚŚĞ ƐƚĂĐŬƐ ǁŝůů ŚĂǀĞ ƚŽ ƐƉĞĂŬ ŽĨ ƚŚĞ ĮŶĚŝŶŐƐ ŽĨ ŽƵƌ ĞŶŐĂŐĞŵĞŶƚ ŝŶ ŽƌĚĞƌ ƚŽ ďƵŝůĚ ƉƵďůŝĐ ƌĞůĞǀĂŶĐĞ ƚŽ ƚŚĞŵ ĂŶĚ͕ ĐŽŶƐĞƋƵĞŶƚůǇ͕ ŐƵĂƌĂŶƚĞĞ ƚŚĞŝƌ ĨƵƚƵƌĞ ƐƵĐĐĞƐƐ ĂŶĚ ƉƌĞƐĞŶĐĞ ŝŶ ƚŚĞ ĐŝƚǇ͘ The Stacks: Community Engagement Report

The Stacks: Community Engagement Report

Ethics and Goals

The Stacks: Community Engagement Report

Ethics and Goals

Vision, Ethics, Goals, and Future Project Vision Our design studio strives to deliver a high-quality, ǁĞůůͲĚĞƐŝŐŶĞĚ ŵŽďŝůĞ ŚƵď ĨŽƌ ƚŚĞ ĐŝƟǌĞŶƐ ŽĨ ƵƐƟŶ͕ ƚŚĞ ŝƚǇ ŽĨ ƵƐƟŶ͕ ĂŶĚ ƚŚĞ ƵƐƟŶ WƵďůŝĐ >ŝďƌĂƌǇ͘ dŚŝƐ ĚĞƐŝŐŶ will incorporate a digital interface comprised of a 55” ƚŽƵĐŚ ƐĐƌĞĞŶ ǁŝƚŚ ŝŶƚĞƌĂĐƟǀĞ ĂŶĚ ƵƉͲƚŽͲĚĂƚĞ ŝŶĨŽƌŵĂƟŽŶ ĂďŽƵƚ ƚŚĞ ŝƚǇ͛Ɛ ĞŶĞƌŐǇ ƵƐĞ ĂŶĚ ƐƵƐƚĂŝŶĂďŝůŝƚǇ ŝŶŝƟĂƟǀĞƐ͘ dŚĞ ƐŽŌǁĂƌĞ ǁŝůů ŚĂǀĞ ƚŚĞ capability to receive feedback and will include a design ƚŽŽů ƚŽ ŚĞůƉ ƵƐĞƌƐ ĐŽŵŵƵŶŝĐĂƚĞ ĂŶĚ ƌĞĂůŝǌĞ ƉƌŽũĞĐƚƐ ĨŽƌ ƚŚĞŝƌ ĐŽŵŵƵŶŝƟĞƐ͕ ĞŶŐĂŐŝŶŐ ƵƐĞƌƐ ŝŶ ĂĐƟǀĞ ůĞĂƌŶŝŶŐ ĂŶĚ ĐŽŵŵƵŶŝƚǇ ďƵŝůĚŝŶŐ͘ ůŽŶŐ ǁŝƚŚ ĚĞƐŝŐŶŝŶŐ ĂŶĚ ĐŽŶƐƚƌƵĐƟŶŐ ƚŚĞ ŚƵď͛Ɛ ƉŚǇƐŝĐĂů components, our studio wishes to go beyond merely ƐƵƉƉŽƌƟŶŐ ƚŚĞ ƐĐƌĞĞŶ ŝŶ ŽƌĚĞƌ ƚŽ ĂůƐŽ ƐƵƉƉŽƌƚ ƚŚĞ ĐŽŵƉůĞǆ ĐŽŵŵƵŶŝƚǇ ĨƵŶĐƟŽŶƐ ŝƚ ŝƐ ĞǆƉĞĐƚĞĚ ƚŽ ƐĞƌǀĞ͘ dŽ increase the usability of the hub, we will design at least ŽŶĞ ĂŶĂůŽŐ ƚŽŽů ĂŶĚ ƉŽƚĞŶƟĂůůǇ ŝŶƚƌŽĚƵĐĞ ƚǁŽ ĐŽŵƉĞƟƟŽŶ ďƌŝĞĨƐ ;͍Ϳ ƚŽ ƚŚĞ ŚƵď ǁŚŝĐŚ ǁĞ ďĞůŝĞǀĞ ƐŚŽƵůĚ ďĞ Ă ůŝǀŝŶŐ ĞŶƟƚǇ͕ ĐŚĂŶŐŝŶŐ͕ ŐƌŽǁŝŶŐ͕ ĂŶĚ ĂĚĂƉƟŶŐ ƚŽ ŵĞĞƚ ƚŚĞ ŶĞĞĚƐ ŽĨ ƚŚĞ ĐŝƟǌĞŶƐ ŽĨ ƵƐƟŶ͘ /Ŷ ĂĚĚŝƟŽŶ ƚŽ ƚŚĞ ďƵŝůƚ ƉƌŽũĞĐƚ ĂŶĚ ŝƚƐ ƚŽŽůƐ͕ ǁĞ Ăŝŵ ƚŽ ƉĂƌƟĐŝƉĂƚĞ ŝŶ Ă ƐƚƵĚŝŽ ƚŚĂƚ ĞŶĐŽƵƌĂŐĞƐ Ă ƚƌƵůǇ ĐŽůůĂďŽƌĂƟǀĞ ĞŶǀŝƌŽŶŵĞŶƚ ŽĨ ŵƵůƟĚŝƐĐŝƉůŝŶĂƌǇ ƐƚƵĚĞŶƚƐ͘ tĞ ƐĞĞŬ ƚŽ ůĞĂƌŶ ĨƌŽŵ ŝŶƚĞƌŶĂů ĐŽůůĂďŽƌĂƟŽŶ͕ ĂŶĚ ĞǆƚĞƌŶĂůůǇ ƐĞĞŬ ƚŽ ĚĞůŝǀĞƌ ƌĞƐƵůƚƐ ƚŚĂƚ ƐĂƟƐĨǇ ƚŚĞ ŶĞĞĚƐ ŽĨ Ăůů ƐƚĂŬĞŚŽůĚĞƌƐ ĂŶĚ͕ ŵŽƌĞ ŝŵƉŽƌƚĂŶƚůǇ͕ ƚŚĞ ĞŶĚ ƵƐĞƌ͘ Moreover, the design processes and design decision methodologies within our studio will be recorded in the ŚŽƉĞƐ ŽĨ ƐĞƌǀŝŶŐ ĂƐ ƌĞĨĞƌĞŶĐĞ ĨŽƌ ĨƵƚƵƌĞ W/ ƉƌŽũĞĐƚƐ͘

The Stacks: Community Engagement Report

Ethics Our primary goal is the achievement of a more equitable ƵƐƟŶ ƚŚƌŽƵŐŚ ŝŶĐƌĞĂƐĞĚ ĐŝƟǌĞŶ ƉĂƌƟĐŝƉĂƟŽŶ ŝŶ ƚŚĞ ĐŝƚǇ ƉůĂŶŶŝŶŐ ƉƌŽĐĞƐƐ͘ Ǉ ĂĸƌŵŝŶŐ ĞƋƵŝƚǇ ĂƐ ŽƵƌ ĐŚŝĞĨ ŽďũĞĐƟǀĞ͕ ǁĞ ŶĞĐĞƐƐĂƌŝůǇ ĂƐƐƵŵĞ Ă ŶƵŵďĞƌ ŽĨ ƐĞƌŝŽƵƐ ĞƚŚŝĐĂů ŽďůŝŐĂƟŽŶƐ ƚŚĂƚ ĞǆƚĞŶĚ ƚŽ Ăůů ƉĂƌƚƐ ŽĨ ŽƵƌ ĚĞƐŝŐŶ ƉƌŽŐƌĂŵ͕ ŝŶĐůƵĚŝŶŐ ĞŶŐĂŐĞŵĞŶƚ ĂŶĚ ĚĞƉůŽǇŵĞŶƚ͘ &ŝƌƐƚ ĂŵŽŶŐ ŽƵƌ ŽďůŝŐĂƟŽŶƐ ŝƐ ŽƵƌ ƌĞƐƉŽŶƐŝďŝůŝƚǇ ƚŽ ĞŶŐĂŐĞ ƵƐƟŶ͛Ɛ ŵĂŶǇ ĐŽŵŵƵŶŝƟĞƐ ŚŽŶĞƐƚůǇ͕ ŽƉĞŶůǇ͕ ĂŶĚ ŽŶ ƚŚĞŝƌ ŽǁŶ ƚĞƌŵƐ͘ tĞ ŵƵƐƚ ƉƌŽǀŝĚĞ Ă ĨƌĂŵĞǁŽƌŬ ĨŽƌ engagement that engenders long-term trust between ƌĞƐĞĂƌĐŚĞƌ ĂŶĚ ĐŝƟǌĞŶ͕ ĂŶĚ ǁĞ ŵƵƐƚ ĞŶƚĞƌ ƚŚĞ ĞŶŐĂŐĞŵĞŶƚ ƉƌŽĐĞƐƐ ƌĞĐŽŐŶŝǌŝŶŐ ƚŚĂƚ ĐŝƟǌĞŶƐ ŵĂǇ ŶŽƚ ďĞ ƉƌĞƉĂƌĞĚ ƚŽ ŐŝǀĞ ƵƐ ĐŽŵƉůĞƚĞ ŝŶĨŽƌŵĂƟŽŶ ŽŶ ƚŚĞ ĮƌƐƚ͕ ƐĞĐŽŶĚ͕ Žƌ ĞǀĞŶ ƚŚĞ ƚŚŝƌĚ ŝŶƚĞƌĂĐƟŽŶ͘ dŚŝƐ ĚĞŵĂŶĚƐ ƚŚĂƚ ǁĞ ĞŶŐĂŐĞ ĐƌĞĂƟǀĞůǇ ĂŶĚ ƌĞƉĞĂƚĞĚůǇ ƚŽ ŝůůƵŵŝŶĂƚĞ ƚŚĞ ĨƵůů ƌĂŶŐĞ ŽĨ ŝŵƉŽƌƚĂŶƚ ĞǆƉĞƌŝĞŶĐĞƐ ĚĞĮŶŝŶŐ ƵƐƟŶŝƚĞƐ͛ ĐŝǀŝĐ ůŝǀĞƐ͘ DŽƌĞŽǀĞƌ͕ ĚŽŝŶŐ ƚŚŝƐ ĚĞŵĂŶĚƐ ƚŚĂƚ ǁĞ ĂĐƚ ĂƐ Ă ŵŝƌƌŽƌ ƌĂƚŚĞƌ Ă ƉƌŽũĞĐƚŽƌ͘ tĞ ŵƵƐƚ ǁŽƌŬ ƚŽ ƌĞŇĞĐƚ͕ ĐůĂƌŝĨǇ͕ ĂŶĚ ĨŽĐƵƐ ƚŚĞ ĨĞĞĚďĂĐŬ ǁĞ ƌĞĐĞŝǀĞ ĨƌŽŵ ĐŝƟǌĞŶƐ ŝŶ ŽƌĚĞƌ ƚŽ ĐŽŶƐƚƌƵĐƚ ĂŶ ŽďũĞĐƚ ƚŚĂƚ ŝƐ ĂƵƚŚĞŶƟĐĂůůǇ ĂďůĞ ƚŽ ƐĞƌǀĞ͘

KƵƌ ƌĞƐƉŽŶƐŝďŝůŝƟĞƐ ĞǆƚĞŶĚ ďĞǇŽŶĚ ƚŚĞ ƵƐƟŶ ĐŝƟǌĞŶƐ ƚŽ ǀŝƐŝƚŽƌƐ͕ ŽƵƌ ƉƌŽĨĞƐƐŝŽŶ͕ ĂŶĚ ŽƵƌ ŝŶǀĞƐƚŽƌƐ͘ tŝƚŚ ƚŚŝƐ ŝŶ ŵŝŶĚ͕ ǁĞ ĂƌĞ ĐŽŶĐĞƌŶĞĚ ǁŝƚŚ ƉƌĞƐĞƌǀŝŶŐ Ăůů ƵƐĞƌƐ͛ ŚĞĂůƚŚ ĂŶĚ ƐĂĨĞƚǇ ĂŶĚ ǁŝƚŚ ƵƐŝŶŐ ƌĞƐŽƵƌĐĞƐ ǁŝƐĞůǇ͘ KƵƌ concern for health, wise resource use, and the ĞŶǀŝƌŽŶŵĞŶƚ ǁŝůů ĚƌŝǀĞ ŽƵƌ ŵĂƚĞƌŝĂů ƐĞůĞĐƟŽŶ ĂŶĚ ŝŶĨŽƌŵ ŽƵƌ ƚŚŽƵŐŚƚƐ ĂďŽƵƚ ƚŚĞ ďƵŝůƚ ŽďũĞĐƚ͛Ɛ ůŝĨĞ ĂŌĞƌ ƚŚĞ ƚŽƵĐŚƐĐƌĞĞŶ ŝƐ ƌĞŶĚĞƌĞĚ ŽďƐŽůĞƚĞ͘ KƵƌ ŝŶƚĞŶƚ ŝƐ ƚŽ ĚĞƐŝŐŶ Ă ĮŶĂů ƉƌŽĚƵĐƚ ƚŚĂƚ ŵŝŶŝŵŝǌĞƐ ƉŽƚĞŶƟĂů ŚĂƌŵ ƚŽ the user, to the technology interface and provides an ĞĚƵĐĂƟŽŶĂůůǇ ǀĂůƵĂďůĞ ĂŶĚ ƐŽĐŝĂůůǇ ƵƐĞĨƵů ƐĞƌǀŝĐĞ ƚŽ ƚŚĞ ƵƐƟŶ ĐŽŵŵƵŶŝƚǇ͘ &ƵƌƚŚĞƌŵŽƌĞ͕ ŽƵƌ ĚĞƐŝƌĞ ŝƐ ƚŽ ĐƌĞĂƚĞ Ă ƉŽƐŝƟǀĞ ĞŵŽƟŽŶĂů ĂŶĚ ƉŚǇƐŝĐĂů ƌĞƐƉŽŶƐĞ ƚŽ Ă ƉƌŽũĞĐƚ ƚŚĂƚ ĞŶĂďůĞƐ ĞƋƵĂů ĂĐĐĞƐƐ ďǇ Ăůů͘

KƵƌ ŽďůŝŐĂƟŽŶ ƚŽ ĞůŝĐŝƚ ŵĞĂŶŝŶŐĨƵů ĨĞĞĚďĂĐŬ ĨƌŽŵ ƚŚĞ community will extend throughout the design-build ƉƌŽĐĞƐƐ͘ ŽŵŵƵŶŝƚǇ ŝŶƚĞƌĂĐƟŽŶƐ ǁŝůů ŝŶĨŽƌŵ ƚŚĞ ĂƉƉƌŽĂĐŚĂďŝůŝƚǇ͕ ƚŚĞ ǀŝƐƵĂů ĂŶĚ ƚĂĐƟůĞ ĂƐƉĞĐƚƐ ŽĨ ƚŚĞ ďƵŝůƚ ĞŶƟƚǇ ĂŶĚ ƚŚĞ ĂŶĂůŽŐ ƚŽŽůƐ͘ tĞ ǁŝůů ĞŶŐĂŐĞ ŝŶ ĐŽŶǀĞƌƐĂƟŽŶƐ ǁŝƚŚ ĐŽŵŵƵŶŝƚǇ ŵĞŵďĞƌƐ͕ ĐŝƚǇ ůĞĂĚĞƌƐ͕ and key stakeholders as we build, and throughout our ŝŶƚĞƌĂĐƟŽŶƐ ǁĞ ǁŝůů ƌĞŵĂŝŶ ƚƌĂŶƐƉĂƌĞŶƚ ĂďŽƵƚ ŽƵƌ ŽǁŶ ŝŶƚĞŶƟŽŶƐ ĨŽƌ ƚŚĞ ĚĞƐŝŐŶ͘ ŽŶƐŝĚĞƌŝŶŐ Ăůů ƵƐĞƌƐ͕ ǁĞ ƐƚƌĞƐƐ universal design and accessibility to empower greater ƵƐĂďŝůŝƚǇ͘ The Stacks: Community Engagement Report

Ethics and Goals

Outcome Framework Short-Term Aspirations

Long-Term Aspirations

'K >^ ͻ /ŶĐƌĞĂƐĞ ĐŽŵŵƵŶŝƚǇ ŵĞŵďĞƌƐ͛ ĂǁĂƌĞŶĞƐƐ ŽĨ ƚŚĞ issues that are important to them ͻ ŽůůĞĐƚ ĐŝƟǌĞŶ ŽƉŝŶŝŽŶƐ ĂŶĚ ƉƵďůŝĐ ŚŝƐƚŽƌŝĞƐ ͻ ƵŝůĚ Ă ĚĂƚĂďĂƐĞ ŽĨ ĐŽŵŵƵŶŝƚǇ ƉƌŽďůĞŵƐ ĂŶĚ ƐŽůƵƟŽŶƐ

'K >^ ͻ ŽůůĞĐƚ ĐŝƟǌĞŶ ŽƉŝŶŝŽŶ ĂŶĚ ƉƵďůŝĐ ŚŝƐƚŽƌŝĞƐ ͻ ŝƐƉůĂǇ ĂŶĚ ĞĚƵĐĂƚĞ ĂďŽƵƚ ĐŝƚǇ ƐƵƐƚĂŝŶĂďŝůŝƚǇ ŝŶŝƟĂƟǀĞƐ ͻ ƵŝůĚ Ă ĚĂƚĂďĂƐĞ ŽĨ ĐŽŵŵƵŶŝƚǇ ƉƌŽďůĞŵƐ ĂŶĚ ƐŽůƵƟŽŶƐ

KhdWhd^ ͻ EƵŵďĞƌ ŽĨ ďƌĂŶĐŚ ůŝďƌĂƌŝĞƐ ŝŶ ƌŽƚĂƟŽŶ ͻ EƵŵďĞƌ ŽĨ ƵƐĞƌͬƐĐƌĞĞŶ ŝŶƚĞƌĂĐƟŽŶƐ ƌĞĐŽƌĚĞĚ • Number of checkouts ͻ EƵŵďĞƌ ŽĨ EĞŝŐŚďŽƌŚŽŽĚ ƉƌŽũĞĐƚƐ ƵŶĚĞƌƚĂŬĞŶ

KhdWhd^ ͻ EƵŵďĞƌ ŽĨ ĚŝīĞƌĞŶƚ ǌŝƉ ĐŽĚĞƐ ĐŽůůĞĐƚĞĚ • Number of stack and hub checkouts ͻ EƵŵďĞƌ ŽĨ ŶĞŝŐŚďŽƌŚŽŽĚ ƉƌŽũĞĐƚƐ ƵŶĚĞƌƚĂŬĞŶ

W Z&KZD E D ^hZ D Ed • User surveys ͻ >ŝďƌĂƌŝĂŶ ƐƵƌǀĞǇƐ ĂŶĚ ŝŶƚĞƌǀŝĞǁƐ ĂƐƐĞƐƐŝŶŐ ŽǀĞƌĂůů ďĞŶĞĮƚ ĂŶĚ ŝŵƉĂĐƚ • User and community surveys and interviews ĂƐƐĞƐƐŝŶŐ ŽǀĞƌĂůů ďĞŶĞĮƚ ĂŶĚ ŝŵƉĂĐƚ

The Stacks: Community Engagement Report

W Z&KZD E D ^hZ D Ed ͻ hƐĞƌ ^ƵƌǀĞǇƐ ͻ >ŝďƌĂƌŝĂŶ ƐƵƌǀĞǇƐ ĂŶĚ ŝŶƚĞƌǀŝĞǁƐ ĂƐƐĞƐƐŝŶŐ ŽǀĞƌĂůů ďĞŶĞĮƚ ĂŶĚ ŝŵƉĂĐƚ • User and community surveys and interviews ĂƐƐĞƐƐŝŶŐ ŽǀĞƌĂůů ďĞŶĞĮƚ ĂŶĚ ŝŵƉĂĐƚ

The Stacks: Community Engagement Report

Engagement Methodology

The Stacks: Community Engagement Report

Engagement Methodology

Overview

Throughout our design process, we ŚĂǀĞ ĂŶĚ ǁŝůů ĐŽŶƟŶƵĞ ƚŽ ƵŶĚĞƌƚĂŬĞ various methods to engage with our diverse audience. Our egagement ŵĞƚŚŽĚŽůŽŐŝĞƐ ƐĞĞŬ ƚŽ ĞŶŐĂŐĞ people by obtaining and ŝŶƚĞƌƉƌĞƟŶŐ ĚĂƚĂ ƚŽ ŝŶĨŽƌŵ ĚĞƐŝŐŶ decisions.

ENGAGE PEOPLE

BY OBTAINING DATA

BEHAVIORS

COMPLETED/ ONGOING METHODS FUTURE METHODS

INDIVIDUALS CASUAL USERS POWER USERS

SURVEYS METHODS

INTERVIEWS

PREFERENCES

OBSERVATION INTERACTIVE

PRAGMATIC CONSIDERATIONS ORGANIZATIONS STAKEHOLDERS PARTNERS

The Stacks: Community Engagement Report

PROGRAMMATIC CONSIDERATIONS

INTERPRETING DATA

TO INFORM DESIGN

ISSUE SURVEYS ENGAGEMENT SURVEYS THE PLAN

SMALL BUSINESS, LARGE CONVERSATION BORDERS & MAPPING FIELD OBSERVATIONS COMMUNITY ASSET MAPPING

QUANTITATIVE

SMALL CONVERSATIONS WALK-UP/DRAW-OUT THE STACKS

VISUAL PREFERENCE SURVEYS USER GROUP MOCK-UP Ι &K h^ 'ZKhW^ STAKEHOLDERS: MOCK-UP EXERCISES

QUALITATIVE

STAKEHOLDERS: LONGFORM INTERVIEWS PARTNERS: LONG-FORM INTERVIEWS

The Stacks: Community Engagement Report FEEDBACK

Engagement Methodology

Small Conversations and Field Observations George Washington Carver Branch Library and the Thinkery

What?

Where?

Charged with spending two hours in “our project neighborhood,” our group determined that it was ďĞƐƚ ƚŽ ĂĚĚƌĞƐƐ ďŽƚŚ ƚŚĞ ƉŽƚĞŶƟĂů ƚĞŵƉŽƌĂƌǇ ƐŝƚĞ ĨŽƌ ƚŚĞ ƉƌŽũĞĐƚ ĂŶĚ ŵĞŵďĞƌƐ ŽĨ ƚŚĞ ƉŽƚĞŶƟĂů long-term user group, users of the public library.

The Thinkery, located in the Mueller development, ǁĂƐ ŝŶŝƟĂůůǇ ƉƌŽƉŽƐĞĚ ĂƐ Ă ƉŽƚĞŶƟĂů ůŽĐĂƟŽŶ ĨŽƌ ƚŚĞ Stacks as the new Central Library remains under ĐŽŶƐƚƌƵĐƟŽŶ ƵŶƟů ĨĂůůͬǁŝŶƚĞƌ ϮϬϭϲ͘

Parents and children play at The Thinkery!

dŚĞ ƐĞĐŽŶĚ ůŽĐĂƟŽŶ͕ ƚŚĞ 'ĞŽƌŐĞ tĂƐŚŝŶŐƚŽŶ ĂƌǀĞƌ ƌĂŶĐŚ >ŝďƌĂƌǇ͕ ůŽĐĂƚĞĚ ŝŶ ZŽƐĞǁŽŽĚ͕ ǁĂƐ ƐĞůĞĐƚĞĚ to target library users and because the branch is one of the branches nearest the site for the new central library.

THE THINKERY

CARVER BRANCH PUBLIC LIBRARY

The Stacks: Community Engagement Report

Why? (cont.) tĞ ƐŽƵŐŚƚ ƚŽ ĮŶĚ ŽƵƚ ǁŚŽ ŽƵƌ ĐůŝĞŶƚ ďĂƐĞ ǁŽƵůĚ ďĞ church daycare reading together. The Thinkery had with the hypothesis that users of the library would ŵĂŶǇ ŵŽƌĞ ŐƌŽƵƉ ŝŶƚĞƌĂĐƟŽŶƐ͕ ŵŽƐƚůǇ ďĞƚǁĞĞŶ parents and their children working with hands-on, ďĞ ĚŝīĞƌĞŶƚ ƚŚĂŶ ƚŚĞ ĐůŝĞŶƚĞůĞ ŽĨ ƚŚĞ dŚŝŶŬĞƌǇ͘ ŝŶƚĞƌĂĐƟǀĞ ƚŽŽůƐ͘ This hypothesis held true in a number of ways. Firstly, many of the library patrons worked The demographic range was also observed as most individually either reading or working on computers of the visitors to the Thinkery were upper-middle ǁŝƚŚ ƚŚĞ ĞǆĐĞƉƟŽŶ ŽĨ Ă ĨĞǁ ƚĂƌŐĞƚĞĚ ŽŶĞͲŽŶͲŽŶĞ class and white, and most of the visitors to the ŝŶƚĞƌĂĐƟŽŶƐ ĂŶĚ Ă ŐƌŽƵƉ ŽĨ ĐŚŝůĚƌĞŶ ĨƌŽŵ Ă ůŽĐĂů Carver Branch where not.

Who? At the library, we were able to observe and speak with a diverse group of people from local and regional residents to the director of regional libraries. In total, we spoke with six people. Overall, ƚŚĞƌĞ ƐĞĞŵĞĚ ƚŽ ďĞ Ă ƉƌĞƩǇ ĞǀĞŶ ƐƉůŝƚ ďĞƚǁĞĞŶ people who were engaged with analog and digital media. Those we interviewed had access to a computer, tablet, or smartphone and the Internet at ŚŽŵĞ͖ ŚŽǁĞǀĞƌ͕ ƚŚĞ ǀĞƌǇ ŵĞŶƟŽŶ ŽĨ Ă ϱϱͲŝŶĐŚ ŝŶƚĞƌĂĐƟǀĞ ƚŽƵĐŚƐĐƌĞĞŶ ǁĂƐ ĂƉƉĞĂůŝŶŐ ƚŽ ƐŽŵĞ͘ /Ŷ ƚĞƌŵƐ ŽĨ ŵŽƌĞ ƐƉĞĐŝĮĐ ĚŝƐĐƵƐƐŝŽŶƐ ŽĨ ƐƵƐƚĂŝŶĂďŝůŝƚǇ ĂŶĚ ŽƵƚƌĞĂĐŚ ŝŶŝƟĂƟǀĞƐ͕ ƚŚĞ community appears to be very interested in what an ŝŶƚĞƌĂĐƟǀĞ ĚŝŐŝƚĂů ŝŶƚĞƌĨĂĐĞ͕ ƐƵĐŚ ĂƐ ƚŚĞ ^ƚĂĐŬƐ͕ ĐĂŶ ƉƌŽǀŝĚĞ͘ dŚĞ ƐƚĂī ƉĂƌƟĐƵůĂƌůǇ ĞǆƉƌĞƐƐĞĚ ƚŚĂƚ ůŝďƌĂƌǇ ƉĂƚƌŽŶƐ ĂŶĚ ĐŽŵŵƵŶŝƚǇ ůĞĂĚĞƌƐ ĂƌĞ ĂĐƟǀĞůǇ engaged in and respond to issues of sustainability.

The Stacks: Community Engagement Report

Overall, our discussions pointed to the willingness, capability, and desire of residents in the neighborhood and beyond to travel to downtown to visit the central public library and take advantage of new technological resources the we hope to provide in the Stacks. At the Thinkery, we decided to observe rather than interview, observing both people inside the museum and those at the park across the street. It ǁĂƐ ĐůĞĂƌ ďĂƐĞĚ ŽŶ ƚŚĞ ŝŶƚĞƌĂĐƟŽŶƐ Ăƚ ƚŚĞ ƉĂƌŬ ƚŚĂƚ many of the users were from the Mueller ŶĞŝŐŚďŽƌŚŽŽĚ ĂƐ ƚŚĞǇ ŽŌĞŶ ŬŶĞǁ ŽƚŚĞƌƐ ĂƌŽƵŶĚ ƚŚĞ ƉĂƌŬ Žƌ ǁĞƌĞ ƚĂŬŝŶŐ ƉĂƌƚ ŝŶ ůŽŶŐͲƚĞƌŵ ĂĐƟǀŝƟĞƐ ƐƵĐŚ ĂƐ ĮƐŚŝŶŐ͘ tĞ ĂůƐŽ ŽďƐĞƌǀĞĚ ƚŚĂƚ ŵŽƐƚ ŽĨ ƚŚĞ people leaving the Thinkery were doing so in cars which we assume to mean they were traveling from further away than the adjacent neighborhood.

Major Themes

Reflection (experience and Insight)

Ɛ ĞǆƉĞĐƚĞĚ͕ ƚŚĞ ƚŽƉŝĐ ŽĨ ŐĞŶƚƌŝĮĐĂƟŽŶ ǁĂƐ discussed with a member of the Carver Branch community. A member of a church in the area, she knew all too well how the neighborhood had ĐŚĂŶŐĞĚ ŽǀĞƌ ƟŵĞ ǁŝƚŚ ƌŽƵŐŚůǇ ϱϬ ƉĞƌĐĞŶƚ ŽĨ ƚŚĞ ĐŽŶŐƌĞŐĂƟŽŶ ĚƌŝǀŝŶŐ ŝŶ ĨƌŽŵ ZŽƵŶĚ ZŽĐŬ͕ WŇƵŐĞƌǀŝůůĞ͕ ĂŶĚ ĞĚĂƌ WĂƌŬ͘ tŚĞŶ ǁĞ ƚĂůŬĞĚ ǁŝƚŚ her about the Neighborhood Partnering Program ĂŶĚ ĐŽŵŵƵŶŝƚǇ ŝŵƉƌŽǀĞŵĞŶƚ ŽƉƉŽƌƚƵŶŝƟĞƐ ŽīĞƌĞĚ ďǇ ƚŚĞ ŝƚǇ͕ ŚĞƌ ŝŶŝƟĂů ƌĞƐƉŽŶƐĞ ǁĂƐ ƚƌĞƉŝĚĂƟŽŶ ĚƵĞ ƚŽ ĨĞĂƌ ŽĨ ŝŶĐƌĞĂƐĞĚ ŐĞŶƚƌŝĮĐĂƟŽŶ ĂƐ ƚŚĞ ŶĞŝŐŚďŽƌŚŽŽĚ ďĞĐŽŵĞƐ ŵŽƌĞ ĂĞƐƚŚĞƟĐĂůůǇ desirable.

Our experiences were quite helpful. While we knew ƚŚĞ ƉŽƉƵůĂƟŽŶ ǁĞ͛ƌĞ ƐĞƌǀŝŶŐ ŝƐ ƋƵŝƚĞ ĚŝǀĞƌƐĞ͕ ŝƚ ǁĂƐ ŚĞůƉĨƵů ƚŽ ƉƵƚ ĨĂĐĞƐ ƚŽ ƚŚĞ ĚŝīĞƌĞŶƚ ƚǇƉĞƐ ŽĨ ĐŽŵŵƵŶŝƚǇ ƚĂŬŝŶŐ ƉůĂĐĞ ŝŶ ƚǁŽ ŝŶƐƟƚƵƟŽŶƐ͘ tŚŝůĞ ƚŚĂƚ ǁĂƐ ŚĞůƉĨƵů͕ ŝƚ ǁĂƐ Ă ďŝƚ ĚŝĸĐƵůƚ ƚŽ ƚĂůŬ ĂďŽƵƚ ŐĞŶƚƌŝĮĐĂƟŽŶ ǁŝƚŚ Ă ŵĞŵďĞƌ ŽĨ Ă ŚŝŐŚůǇ gentrifying community, not because she was angry Žƌ ŚŽƐƟůĞ͕ ďƵƚ ďĞĐĂƵƐĞ ƐŚĞ ǁĂƐ ŚŽƉŝŶŐ ŐƌĂĚƵĂƚĞ students from the University of Texas would have answers to the issue. I had to admit to her we don’t know how to make it stop or how to keep people safe from slowly being pushed out of the places they love and call home. It would be helpful to know what further engagements and the tool could do to ŝŶĨŽƌŵ ƐŽůƵƟŽŶƐ ĨŽƌ ŐĞŶƚƌŝĮĐĂƟŽŶ͘

dŚĞ ĂƌǀĞƌ ƌĂŶĐŚ >ŝďƌĂƌǇ ĞǆƚĞƌŝŽƌ ;ůĞŌͿ ĂŶĚ ŝŶƚĞƌŝŽƌ Ăƚ ƚŚĞ ĐŝƌĐƵůĂƟŽŶ ĚĞƐŬ ;ƌŝŐŚƚͿ

The Stacks: Community Engagement Report

Engagement Methodology

Walk by - Draw Out What?

Where?

Walk By - Draw out is a method designed to observe The board with the first question, “What would you like and evaluate public response to unusual interactive to see built here?”, was placed in adjacent to the group of bus stops in the Guadalupe St. front of Republic

props placed in common public spaces. In this case, two 24x36 white paper boards were set up

Square Park.

in a stand at two separate locations. Each board The other board with the prompt “What is included a case of 12-color markers for individuals to community?” was installed in the main reading room draw in the board. A question/prompt was written by of Faulk Central Library in Downtown Austin. us in the top of the boards in order to provide the interaction with some structure: - What would you like to see built here? - What is community? The two questions are purposely distant in nature. One is extremely pragmatic and direct, the other requires the individual to dig deeper into their own experience and perspectives in order to come up with an answer. The method is not designed to have researchers guiding individuals through the process of interacting with the board or providing any kind of directions. We set up the boards and stood at a distance observing the interaction of the public with them

- a

“fly-in-the-wall” approach.

The Stacks: Community Engagement Report

Why?

Who?

The methodology does not require researchers to No one specific audience was intended to engage with prescribe users with instructions because it is meant to the boards. The locations of deployment were more provide insight into public interaction with media. The sites of the board were carefully chosen. The bus stops provide an excellent opportunity for interaction because users of the transportation system are in transition moment and do not mind a brief distraction while they wait. The Faulk Central Library Reading

important in our methodology design; both are public spaces with different uses and characteristics. We intend The Stacks to thrive in public environments with a variety of individuals. The relevance of our design will need to be tested in sites such as the ones selected for this method.

room is an indoor and program specific space, with an implied understanding of behavior from its users. We plan for this method to provide insight into the spontaneity of interaction between individuals and tools designed for their use placed in public spaces. The questions stated are also meant to inspire different kinds of responses.

The Stacks: Community Engagement Report

Major Findings In both settings the findings were quite similar. Once the boards were installed, and we stepped away from them, individuals hardly interacted with the media. We had to step closer to the boards and draw on them for people to express curiosity about the installation. When we approached the media adults would ask us about why was the board there instead of about how to interact or what would we want them to write/draw. Children are a great asset to drive adults towards interactive media. The majority of the messages left on the boards were scribbled by children. As a consequence of children approaching the media, guardians would follow them, and, as a result, come to interact with the board. The users of the Faulk Central Library interacted significantly less with the board than those waiting in the bus stops. The non-prescribed rules of behavior and interaction of an outdoor environment may have been the reason for difference in interaction levels. The reading room of a library traditionally demands silence and isolation.

The Stacks: Community Engagement Report

Reflection

The Stacks: Community Engagement Report

Engagement Methodology

Community Asset Mapping ZĞďĞů ZŽĂĚ

What?

Where?

KƵƌ ĐŽŶǀĞƌƐĂƟŽŶ ǁŝƚŚ DĂƌŬ zǌĂŶŐĂ ĚƵƌŝŶŐ ƚŚĞ ĮƌƐƚ week of class inspired us to look at how the city is ĂƉƉƌŽĂĐŚŝŶŐ ĂŶĚ ĂƐŬŝŶŐ ƵƐƟŶ ĐŽŵŵƵŶŝƟĞƐ ƚŽ ŝĚĞŶƟĨǇ ƚŚĞŝƌ ĂƐƐĞƚƐ ǀŝĂ ŵĂƉƐ ĂŶĚ ƉŚŽƚŽŐƌĂƉŚƐ͘ &ŽůůŽǁŝŶŐ ƚŚĞ ŽĚĞE yd ŵŽĚĞů͕ ǁĞ ďŽƵŐŚƚ ƐƟĐŬĞƌƐ ŝŶ ƚŚƌĞĞ ĐŽůŽƌƐ ƚŽ ŝŶĚŝĐĂƚĞ ĂƐƐĞƚƐ͕ ŽƉƉŽƌƚƵŶŝƟĞƐ͕ ĂŶĚ ĐŽŶƐƚƌĂŝŶƚƐ͘ tĞ ƉƌŝŶƚĞĚ ŵĂƉƐ ĂŶĚ ƋƵĞƐƟŽŶƐ͕ ĂŶĚ went into our selected neighborhood.

ĞĨŽƌĞ ŐŽŝŶŐ ŝŶƚŽ ƚŚĞ ĐŝƚǇ͕ ǁĞ ŚĂĚ ƚŽ ĮŐƵƌĞ ŽƵƚ ǁŚĞƌĞ ƚŽ ŐŽ͘ KƵƌ ƚĞĂŵ ƐƟůů ŚĂĚ ůŝŵŝƚĞĚ ŝĚĞĂƐ ĂďŽƵƚ which neighborhood was most relevant to approach ĨŽƌ ŝŶĨŽƌŵĂƟŽŶ ĂŶĚ ĂƐƐĞƚ ŵĂƉƉŝŶŐ͘ dŽ ŝŶĨŽƌŵ ƚŚŝƐ͕ ǁĞ ƚƵƌŶĞĚ ƚŽ ƚŚĞ ŝƚǇ ŽĨ ƵƐƟŶ͛Ɛ ĚĞŵŽŐƌĂƉŚŝĐ ŵĂƉƐ ŝĚĞŶƟĨǇŝŶŐ ƚŚĞ ůŽǁĞƐƚͲŝŶĐŽŵĞ ŶĞŝŐŚďŽƌŚŽŽĚƐ ŝŶ ƵƐƟŶ͘ tĞ ĚĞĐŝĚĞĚ ďĂƐĞĚ ŽŶ ĐĞŶƐƵƐ ĚĂƚĂ ƚŚĂƚ ƚŚĞ ^ŽƵƚŚ ŽŶŐƌĞƐƐͬdƌĂǀŝƐ ,ĞŝŐŚƚƐ ŝŶƚĞƌƐĞĐƟŽŶ ǁŽƵůĚ be good based on demographics and proximity to ƚŚĞ ŶĞǁ ĐĞŶƚƌĂů ůŝďƌĂƌǇ ;Ϯ͘ϲ ŵŝůĞƐͿ͘ DŽƌĞ ƐƉĞĐŝĮĐĂůůǇ ǁĞ ƉŝĐŬĞĚ ŽŶĞ ŽĨ ƚŚĞ ŵĂũŽƌ ƐƚƌĞĞƚƐ ƌƵŶŶŝŶŐ ƚŚƌŽƵŐŚ ƚŚĞ ŶĞŝŐŚďŽƌŚŽŽĚ͗ ZĞďĞů ZŽĂĚ͘ This neighborhood, as recorded in the 2000 census, showed a median family income of less than $20,000 and according to 2012 data increased to ΨϮϬ͕ϬϬϬͲΨϯϬ͕ϬϬ͘

Z > ZK

:ĞƐƐŝĐĂ ǁŝƚŚ :ŽƐŝĞ͕ Ă ƌĞƐŝĚĞŶƚ ĂůŽŶŐ ZĞďĞů ZŽĂĚ

The Stacks: Community Engagement Report

Why? We selected the CodeNEXT guidelines for asset mapping for three reasons. First, we thought the program was well thought out and was fairly ƐƚƌĂŝŐŚƚ ĨŽƌǁĂƌĚ͘ ^ĞĐŽŶĚ͕ ǁĞ ƚŚŽƵŐŚƚ ĮƫŶŐ ŽƵƌ ĂƐƐĞƚ ŵĂƉƉŝŶŐ ŝŶƚŽ ĂŶ ĞǆŝƐƟŶŐ ĨƌĂŵĞǁŽƌŬ ŵŝŐŚƚ ďĞ ŚĞůƉĨƵů ŝŶ ĞǀĂůƵĂƟŶŐ ƚŚĞ ŝŶĨŽƌŵĂƟŽŶ͘ dŚŝƌĚůǇ͕ ƚŚĞ area we selected had not yet been mapped by CodeNEXT volunteers and provided an opportunity for us to map.

dŚĞ ŝŶƚĞƌǀŝĞǁ ƋƵĞƐƟŽŶƐ ǁĞ ĞŵƉůŽǇĞĚ ;^ĞĞ ƉƉĞŶĚŝǆ ͍Ϳ ŝŶĐůƵĚĞĚ ďĂƐŝĐ ďĂĐŬŐƌŽƵŶĚ ŝŶĨŽƌŵĂƟŽŶ ĂŶĚ ƋƵĞƐƟŽŶƐ ĂďŽƵƚ ƚŚĞ ĐŽŵŵƵŶŝƚǇ͘ tĞ ŚŽƉĞĚ ƚŚĂƚ ƚŚĞ ŝŶƚĞƌǀŝĞǁ ƋƵĞƐƟŽŶƐ ǁŽƵůĚ ůĞĂĚ ƚŽ ŐƌĞĂƚĞƌ ĚĞƉƚŚ ŝŶ ƚŚĞ ĐŽŶǀĞƌƐĂƟŽŶƐ ĂŶĚ ĨŽƵŶĚ ƚŚĞŵ ƚŽ ďĞ ŚĞůƉĨƵů ŝŶ ƐŚĂƉŝŶŐ ĂŶĚ ĞŶƌŝĐŚŝŶŐ ŽƵƌ ĐŽŶǀĞƌƐĂƟŽŶƐ͘

Who? Our plan was to go door-to-door to begin the mapping exercise; however, we began by stopping a resident who was jogging with his dog. Brian has ďĞĞŶ Ă ƌĞƐŝĚĞŶƚ ŽĨ ƚŚĞ ŶĞŝŐŚďŽƌŚŽŽĚ ĨŽƌ ϯϬ ǇĞĂƌƐ͕ ĂŶĚ ƐĂŝĚ ƚŚĂƚ ǁŚŝůĞ ƵƐƟŶ ǁĂƐ ͞ďĞƩĞƌ ŽŶ ƚŚĞ ǁŚŽůĞ͕͟ ďƵƚ ŚĞ ŵŝƐƐĞƐ ƚŚĞ ͞ŽůĚ ƵƐƟŶ͘͟ ,Ğ ƐĂĚůǇ ĂĚĚĞĚ ƚŚĂƚ ƚŚĞ ŶĞǁ ĚĞǀĞůŽƉŵĞŶƚ ŝŶ ŶŽƌƚŚ ƵƐƟŶ reminded him of Dallas, lacking character. Brian shared with us how the neighborhood had changed ƐŝŶĐĞ ŚĞ ŵŽǀĞĚ ŝŶ ;ϭϵϵϮͿ ǁŚĞŶ ŵƵƐŝĐŝĂŶƐ ůŝǀĞĚ ŝŶ many of the houses and hookers and drug dealers ƌŽĂŵĞĚ ƚŚĞ ƐƚƌĞĞƚƐ͘ ,Ğ ƐĂŝĚ ŝƚ ǁĂƐ Ă ƟŵĞ ǁŚĞŶ police didn’t care much about the area, but as ^ŽƵƚŚ ŽŶŐƌĞƐƐ ĚĞǀĞůŽƉĞĚ͕ ŵŽƌĞ ĂƩĞŶƟŽŶ ǁĂƐ ƉĂŝĚ and the hookers and dealers were pushed out. He ĂůƐŽ ƚŽůĚ ƵƐ ƚŚĂƚ Ϯϭ ǇĞĂƌƐ ĂŌĞƌ ƉƵƌĐŚĂƐŝŶŐ ŚŝƐ ŚŽŵĞ͕ ƚŚĞ ĂƉƉƌĞĐŝĂƚĞĚ ǀĂůƵĞ ŝƐ ĂůŵŽƐƚ Ɛŝǆ ƟŵĞƐ ǁŚĂƚ ŚĞ paid.

The Stacks: Community Engagement Report

/ŵŵĞĚŝĂƚĞůǇ ĂŌĞƌ ƌŝĂŶ ƐĂŝĚ ŐŽŽĚďǇĞ͕ ƚǁŽ ŵĞŶ͕ /ǌǌǇ ĂŶĚ :Ğďď͕ ĐĂŵĞ ǁĂůŬŝŶŐ ƵƉ ƚŚĞ ƐƚƌĞĞƚ ĚƌĞƐƐĞĚ ŝŶ Ɛǁŝŵ ƚƌƵŶŬƐ ĂŶĚ ŇŝƉͲŇŽƉƐ ŚĂǀŝŶŐ ũƵƐƚ ĮŶŝƐŚĞĚ swimming at Big Stacy Pool. They too reminisced ĂďŽƵƚ ŚŽǁ ƵƐƟŶ ƵƐĞĚ ƚŽ ďĞ ǁĞŝƌĚ ĂŶĚ ŝƐ ŶŽǁ ďĞĐŽŵŝŶŐ ŵŽƌĞ ŶŽƌŵĂů͘ dŚĞ ŚŽƚ ďƵƩŽŶ ƚŽƉŝĐ ŽĨ ŐĞŶƚƌŝĮĐĂƟŽŶ ĂŶĚ ƚĂǆ ŝŶĐƌĞĂƐĞƐ ĐĂŵĞ ƵƉ ĂŶĚ ĐůĞĂƌůǇ concerned Izzy who even wrote a kind of “inventory” list for us about what is important to people. ŌĞƌ ƚĂůŬŝŶŐ ƚŽ ƚŚĞŵ͕ ǁĞ ǁĞŶƚ ĚŽŽƌͲƚŽͲĚŽŽƌ ĚŽǁŶ the length of the street with only the person at the ůĂƐƚ ŚŽƵƐĞ ĂŶƐǁĞƌŝŶŐ͘ :ŽƐŝĞ͕ ĂŶ ĞůĚĞƌůǇ 'ĞƌŵĂŶ woman, was our last interview, willing to answer our ƋƵĞƐƟŽŶƐ ĂŌĞƌ ƐŽŵĞ ŝŶŝƟĂů ƚƌĞƉŝĚĂƟŽŶ͘ ^ŚĞ described her neighborhood of two years as ďĞĂƵƟĨƵů ǁŚĞŶ ĐŽŵƉĂƌĞĚ ƚŽ ŚĞƌ ĚĂƵŐŚƚĞƌƐ ͞ďŽƌŝŶŐ and sterile” neighborhood in Circle C.

Major Themes It was clear that the four people we talked to were all very invested in their neighborhood. They’d ĚĞĐŝĚĞĚ ƚŽ ůŝǀĞ ƚŚĞƌĞ ďĞĐĂƵƐĞ ŝƚ ĨĞĞůƐ ůŝŬĞ ƵƐƟŶ͘ ůů of them said the area was incredibly safe and appreciated having the park near by.

ĂĐŚ ĐŽŶǀĞƌƐĂƟŽŶ ĂůƐŽ ŝŶĐůƵĚĞĚ Ă ďŝƚ ĂďŽƵƚ ƚŚĞ ŽƵƚĞƌ ĂƌĞĂƐ ŽĨ ƵƐƟŶ͕ ĂƌĞĂƐ ďƵŝůƚ ǁŝƚŚŝŶ ƚŚĞ ůĂƐƚ ϮϬ years, which each resident of the area said seemed ŽƵƚ ŽĨ ĐŚĂƌĂĐƚĞƌ ĂŶĚ ƚŽŽ ͞ŶŽƌŵĂů͟ ĨŽƌ ƵƐƟŶ͘

Reflection (experience and Insight) Our strong game plan and team goals made talking to the residents much easier and allowed us to be ŵŽƌĞ ĐŽŶĮĚĞŶƚ ĂƐ ǁĞ ĂƉƉƌŽĂĐŚĞĚ ĂŶĚ ƚĂůŬĞĚ ƚŽ them.

KƵƌ ĐŽŶǀĞƌƐĂƟŽŶƐ ĂůƐŽ ŚĞůƉĞĚ ƵƐ ƌĞĂůŝǌĞ ŚŽǁ important it is to infuse the Stacks with a sense of ͞ ƵƐƟŶ͟ ďŽƚŚ ŽůĚ ĂŶĚ ŶĞǁ ĂƐ ǁĞ ŚŽƉĞ ƚŽ ĂƩƌĂĐƚ Ăůů ƵƐƟŶŝƚĞƐ͘

COMMUNITY Z ^/ Ed^͗ Z/ E

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/ z

ϲϬƐ DĂůĞ Ϯϭ zĞĂƌ ZĞƐŝĚĞŶƚ

9 5

40s Male ϰ zĞĂƌ ZĞƐŝĚĞŶƚ

ϱϬƐ DĂůĞ ϭϰ zĞĂƌ ZĞƐŝĚĞŶƚ

COMMUNITY COMPONENTS:

4 2

ASSET KWWKZdhE/dz WEAKNESS

5 6

ϳϬƐ &ĞŵĂůĞ Ϯ zĞĂƌ ZĞƐŝĚĞŶƚ

1 2 ϯ 4 ϱ ϲ ϳ ϴ ϵ 10 11 12 ϭϯ

10 11

The Stacks: Community Engagement Report

> hE Zz D d HEB ^Khd, KE'Z ^^ W, ZD z E /', KZ,KK W Z< hdK Z W /Z ^,KW >K > Z ^d hZ Ed BIG STACY POOL >hEE Z < dZ /> ^d͘ t Z ^ Z E , >/ Z Zz E /', KZ FAMILY

The Stacks: Community Engagement Report

Engagement Methodology

Small Business. Large Conversation Eastside Neighborhood

What?

Who?

Ɛ ŽƵƌ ĮƌƐƚ ƉŽŝŶƚ ŽĨ ŝŶƋƵŝƌǇ͕ Ă ĨĞǁ ŽĨ ƵƐ ĨƌŽŵ ƚŚĞ ƐƚƵĚŝŽ ďĞŐĂŶ ƚŽ ŝŶǀĞƐƟŐĂƚĞ ŚŽǁ ƉĞŽƉůĞ ŝŶ ƚŚĞ ĂƐƚƐŝĚĞ ǀŝĞǁĞĚ ƚŚĞŝƌ ŶĞŝŐŚďŽƌŚŽŽĚ͘ ĞŐŝŶŶŝŶŐ ǁŝƚŚ ǀŝĞǁƐ ĂŶĚ ƚŚŽƵŐŚƚƐ ŽŶ ŝƐƐƵĞƐ ĐŽŵŵŽŶ ƚŽ ƵƐƟŶ͕ ǁĞ ĂƐŬĞĚ ƐŵĂůů ďƵƐŝŶĞƐƐ ŽǁŶĞƌƐ ǁŚĂƚ ƚŚĞǇ ƚŚŽƵŐŚƚ ĂďŽƵƚ ƚŚĞ ƚĂǆ ŝŶĐƌĞĂƐĞƐ ĂŶĚ ƚƌĂŶƐƉŽƌƚĂƟŽŶ ŝŽŶ ŝƐƐƵĞƐ ĐŽŶĐĞƌŶŝŶŐ ƚŚĞ ĐŝƚǇ͘

ƌŝĂŶ Ͳ ϯƌĚ ŐĞŶĞƌĂƟŽŶ ŽǁŶĞƌ ŽĨ ^Ăŵ͛Ɛ Y >ŽůĂ Ͳ EĞǁ KƌůĞĂŶƐͲƌĂŝƐĞĚ͕ ůŽŶŐͲƚĞƌŵ ƌĞƐŝĚĞŶƚ ŽĨ ƵƐƟŶ͕ ĂŶĚ ĂĚǀŽĐĂƚĞ ŽĨ ƚŚĞ ŚŽŵĞůĞƐƐ ^ŚĂƌŝĨ Ͳ ^ŚĂĐŬ ŽƌŶĞƌ ^ƚŽƌĞ ŽǁŶĞƌ͘

Ɛ ƚŚŝƐ ǁĂƐ ŽƵƌ ĮƌƐƚ ŝŶƋƵŝƌǇ ŽƵƚ ŝŶƚŽ ƚŚĞ ͞ĐŽŵŵƵŶŝƚǇ͟ ŽĨ ƵƐƟŶ͕ ǁĞ ďĞŐĂŶ ǁŝƚŚ ƚŚĞ ŝŶƚĞŶƚ ŽĨ ŚĂǀŝŶŐ ĂŶ ŽƉĞŶ ĐŽŶǀĞƌƐĂƟŽŶ ǁŝƚŚ ƉĞŽƉůĞ͕ ŝŶƐƚĞĂĚ ŽĨ Ă ĨŽƌŵĂůŝǌĞĚ ůŝƐƚ ŽĨ ƋƵĞƐƟŽŶƐ͘ ,ŽǁĞǀĞƌ͕ ƌĞŐĂƌĚůĞƐƐ ŽĨ ƚŚĞ ǀĂƌŝĞĚ ƌĞƐƉŽŶƐĞƐ͕ ǁĞ ĂůǁĂǇƐ ŵĂĚĞ ƐƵƌĞ ƚŽ Śŝƚ ŽŶ ƚŚĞ ƉŽŝŶƚ ŽĨ ƚĂůŬŝŶŐ ĂďŽƵƚ Where? ǁŚĂƚ ƚŚĞ ƉĞƌƐŽŶ ůŝŬĞĚ ĂďŽƵƚ ƚŚĞŝƌ ŽǁŶ ŶĞŝŐŚďŽƌŚŽŽĚ ^Ăŵ͛Ɛ Y Ͳ ϮϬϬϬ ϭϮƚŚ ^ƚƌĞĞƚ ĂŶĚ ǁŚĂƚ ƚŚĞǇ ĚŝĚ ŶŽƚ ůŝŬĞ͘ EƵďŝĂŶ YƵĞĞŶ Ͳ ϭϴϭϱ ZŽƐĞǁŽŽĚ ǀĞŶƵĞ Ɛ Ă ƐƚƌĂƚĞŐŝĐ ŵĞĂƐƵƌĞ ŽĨ ĮŶĚŝŶŐ ƉĞŽƉůĞ ǁŚŽ ǁŽƵůĚ ďĞ ^ŚĂĐŬ ŽƌŶĞƌ ^ƚŽƌĞ Ͳ ϭϭϲϳ tĞďďĞƌǀŝůůĞ ZĚ ŝŶǀĞƐƚĞĚ ŝŶ ƚŚĞŝƌ ƐƵƌƌŽƵŶĚŝŶŐƐ͕ ǁĞ ĚĞĐŝĚĞĚ ƚŽ ƐƚĂƌƚ ŽƵƌ ĐŽŶǀĞƌƐĂƟŽŶƐ ǁŝƚŚ ƐŵĂůů ďƵƐŝŶĞƐƐ ŽǁŶĞƌƐ͘

The Stacks: Community Engagement Report

Why? KƵƌ ŝŶƚĞŶƚ ǁĂƐ ƚŽ ŐĞƚ Ă ĨĞĞů ĨŽƌ ŚŽǁ ƉĞŽƉůĞ ǀŝĞǁĞĚ ƚŚĞŝƌ ĐŽŵŵƵŶŝƚǇ ŝŶ ĐŽŶũƵŶĐƟŽŶ ǁŝƚŚ͕ Žƌ ŝŶ ũƵǆƚĂƉŽƐŝƟŽŶ ƚŽ ƚŚĞ ĐŝƚǇ Ăƚ ůĂƌŐĞ͘ tĞ ǁĂŶƚĞĚ ƚŽ ƐĞĞ ŝĨ ƚŚĞǇ ĨĞůƚ ƚŚĂƚ ƚŚĞǇ ǁĞƌĞ Ă ƉĂƌƚ ŽĨ Ă ŽĨ ƚŚĞ ůĂƌŐĞƌ ŝĚĞŶƟƚǇ ŽĨ ƚŚĞ ĐŝƚǇ Žƌ ŝĨ ƚŚĞǇ ŝĚĞŶƟĮĞĚ ŵŽƌĞ ǁŝƚŚ ƚŚĞŝƌ ŶĞŝŐŚďŽƌŚŽŽĚ Žƌ ƐŝŵƉůǇ ĂƐ ĂŶ ŝŶĚŝǀŝĚƵĂů͘ tĞ ĂůƐŽ ǁĂŶƚĞĚ ƚŽ ƐĞĞ ǁŚĂƚ ŬŝŶĚ ŽĨ ŝŶĨŽƌŵĂƟŽŶ ƉĞŽƉůĞ ǁŽƵůĚ ůŝŬĞ ƚŽ ŚĂǀĞ Ăƚ ƚŚĞŝƌ ĚŝƐƉŽƐĂů ŝŶ ŽƌĚĞƌ ƚŽ Įǆ Žƌ ĨƵƌƚŚĞƌ ŝŵƉƌŽǀĞ ǁŚĂƚĞǀĞƌ ĐŝƌĐƵŵƐƚĂŶĐĞƐ ǁĞƌĞ ƌĞůĞǀĂŶƚ ƚŽ ƚŚĞŵ͘ tŚĞƌĞ ƚŚĞǇ ĂƩƵŶĞĚ ƚŽ ŵĂũŽƌ ŝƐƐƵĞƐ ǁŝƚŚŝŶ ƚŚĞ ĐŝƚǇ͍ tĂƐ ƚŚĞ ĂƩƵŶĞĚ ƚŽ ƚŚĞŵ͍

The Stacks: Community Engagement Report

Major Themes FINANCIAL LITERACY: /Ŷ ƚŚĞ ŽǀĞƌĂƌĐŚŝŶŐ ďĂƩůĞ ŽĨ ŐĞŶƚƌŝͲ ĮĐĂƟŽŶ ĂŶĚ ĚŝƐƉůĂĐĞŵĞŶƚ͕ ƐŵĂůů ďƵƐŝŶĞƐƐ ŽǁŶĞƌƐ ŽŶ ƚŚĞ ĂƐƚƐŝĚĞ ƐĞĞŵ ƚŽ ďĞ ƚŚĞ ďƌŝĚŐĞ ďĞƚǁĞĞŶ ƚŚĞ ƚǁŽ ǁŽƌůĚƐ͘ ŶũŽǇŝŶŐ ƚŚĞ ĐŽŶƟŶƵŽƵƐ Žƌ ŝŶĐƌĞĂƐĞĚ ƉƌŽĮƚƐ ĨƌŽŵ ŶĞǁ ŵĞŵďĞƌƐ ŽĨ ƚŚĞ ŶĞŝŐŚďŽƌŚŽŽĚ ǁŚŝůĞ ůĂŵĞŶƟŶŐ ƚŚĞ ůŽƐƐ ŽĨ ŚŝƐƚŽƌǇ ĂŶĚ ĐŽŶŶĞĐƟŽŶ ƚŽ ĨĞůůŽǁ ƌĞƐŝĚĞŶƚƐ͕ ƚŚĞ ƐŵĂůů ďƵƐŝŶĞƐƐ ŽǁŶĞƌƐ ǁĞ ƚĂůŬĞĚ ǁŝƚŚ ǁĞƌĞ ƚŽƌŶ͘ dŚĞǇ ǁŝƐŚĞĚ ƚŚĂƚ ƚŚĞƌĞ ǁĂƐ ĂŶ ŝŶĐƌĞĂƐĞĚ ŬŶŽǁůĞĚŐĞ ĂďŽƵƚ ƚŚĞ ƌĞĂůŝƟĞƐ ŽĨ ŵŽŶĞǇ ĂŶĚ ƚŚĞ ĐŚĂŶŐŝŶŐ ŚŽƵƐŝŶŐ ŵĂƌŬĞƚ ŝŶ ƚŚĞŝƌ ĐŽŵŵƵŶŝƟĞƐ͘ dŚĞǇ ŚĂĚ ƐĞĞŶ ŽƚŚĞƌ ƌĞƐŝĚĞŶĐĞ ŶŽƚ ƐĂǀĞ͕ ŶŽƚ ƌĞĂůŝǌĞ ƚŚĞ ĚŝīĞƌĞŶĐĞ ŝŶ ƉĂǇŝŶŐ Ă ŵŽƌƚŐĂŐĞ ǀƐ͘ ƉĂǇŝŶŐ ĂŶŶƵĂů ƚĂǆĞƐ͕ ĂŶĚ ŶŽƚ ƌĞĂůŝǌĞ ŚŽǁ ŵƵĐŚ ƚŚĞŝƌ ŚŽƵƐĞ ǁĂƐ ǁŽƌƚŚ ǁŚĞŶ ŝƚ ĐĂŵĞ ƟŵĞ ƚŽ ƐĞůů͘

The Stacks: Community Engagement Report

Reflection (experience and Insight) ŌĞƌ ƚŚĞƐĞ ƉƌĞůŝŵŝŶĂƌǇ ĐŽŶǀĞƌƐĂƟŽŶƐ͕ ǁĞ ĨĞůƚ ƚŚĂƚ ǁĞ ŶĞĞĚĞĚ ƚŽ ĞǆƉĂŶĚ ƚŚĞ ĚĞĮŶŝƟŽŶ ŽĨ ƐƵƐƚĂŝŶĂďŝůŝƚǇ͘ WĞƌŚĂƉƐ ƚŚŝƐ ǁŽƌĚ͕ ŝŶ ŝƚƐ ƐƚƌŝĐƚůǇ ĞŶǀŝƌŽŶŵĞŶƚĂů ĚĞĮŶŝƟŽŶ͕ ŝƐ ŝƌƌĞůĞǀĂŶƚ ƚŽ ƚŚĞ ŐŽĂů ŽĨ ƌĞĂĐŚŝŶŐ ƚŚĞ ďƌŽĂĚĞƌ ƉŽƉƵůĂƟŽŶ͘ /ŶƐƚĞĂĚ͕ ƚŚĞ ĚĞĮŶŝƟŽŶ ƐŚŽƵůĚ Engagement ŝŶĐůƵĚĞ ƐŽŵĞ ĨŽƌŵ Methodology ŽĨ ĞĐŽŶŽŵŝĐ ĂŶĚ ĐƵůƚƵƌĂů ƐƵƐƚĂŝŶĂďŝůŝƚǇ͕ ƉĂƌƟĐƵůĂƌůǇ ŝŶ ƚŚĞ ĨŽƌŵ ŽĨ ŝŶĐƌĞĂƐŝŶŐ ĮŶĂŶĐŝĂů ůŝƚĞƌĂĐǇ͘ tŚĞŶ ƚŚĞ ƐŵĂůů ďƵƐŝŶĞƐƐ ŽǁŶĞƌƐ ƚĂůŬĞĚ ŽĨ ŵŽŶĞǇ͕ ƚŚĞǇ ĂůƐŽ ŵĞŶƟŽŶĞĚ ƚŚĂƚ ƐŽŵĞ ƉĞŽƉůĞ ǁĞƌĞ ƐĞůůŝŶŐ ƚŚĞŝƌ ŚŽŵĞƐ ĨŽƌ ΨϱϬ͕ϬϬϬ͕ ƚŚŝŶŬŝŶŐ ƚŚĂƚ ƚŚŝƐ ǁĂƐ Ă ůŽƚ ŽĨ ŵŽŶĞǇ ǁŚĞŶ ŝŶ ƌĞĂůŝƚǇ͕ ƚŚĞŝƌ ŚŽŵĞƐ ǁĞƌĞ ǁŽƌƚŚ ĨĂƌ ŵŽƌĞ͘ ĂƌůŝĞƌ ŝŶ ƚŚĞ ǁĞĞŬ͕ :ƵƐƟŶ 'ŽůďĂďĂŝ ĨƌŽŵ ƚŚĞ EĞŝŐŚďŽƌŚŽŽĚ WĂƌƚŶĞƌŝŶŐ WƌŽŐƌĂŵ ŵĞŶƟŽŶĞĚ ƚŚĂƚ ΨϱϬ͕ϬϬϬ ǁĂƐ ƚŚĞ ƚŽƉͲĞŶĚ ĨŽƌ ŝƚ͛Ɛ ƐŵĂůůĞƐƚ ƉƌŽũĞĐƚƐ͘ &ƌŽŵ ƚŚŝƐ ǁĞ ĐŽŶĐůƵĚĞĚ ƚŚĂƚ ƚŚĞƌĞ ŝƐ Ă ůĂƌŐĞ ĚŝƐĐŽŶŶĞĐƚ ďĞƚǁĞĞŶ ƚŚĞ ĞǆƉĞĐƚĂƟŽŶƐ ĂŶĚ ƌĞĂůŝƟĞƐ ŽĨ ŵŽŶĞǇ͘ /Ĩ ĐŝƚǇ ŐŽǀĞƌŶŵĞŶƚ ĞĚƵĐĂƟŽŶ ĂďŽƵƚ ĮŶĂŶĐŝĂů ůŝƚĞƌĂĐǇ͘ dŚĞǇ ĂůƐŽ ŶĞĞĚ ƚŽ ƉƌŽŐƌĂŵƐ ǁŝƐŚ ƚŽ ƌĞĂĐŚ ŽƵƚ ƚŽ ƚŚĞ ƵŶĚĞƌƉƌŝǀŝůĞŐĞĚ ĐŽŵĞ ƚŽ ďĞƩĞƌ ĐŽŶƐĞŶƐƵƐ ĂďŽƵƚ ǁŚĂƚ Ă ƌĞĂƐŽŶĂďůĞ ƐƵŵ ǌŝƉĐŽĚĞƐ ǁŝƚŚŝŶ ƵƐƟŶ͕ ƚŚĞƌĞ ŚĂƐ ƚŽ ďĞ ƐŽŵĞ ƐŽƌƚ ŽĨ ŽĨ ŵŽŶĞǇ ŝƐ ĨŽƌ Ă ŶĞŝŐŚďŽƌŚŽŽĚ ƉƌŽũĞĐƚ͘

The Stacks: Community Engagement Report

Engagement Methodology

Borders and Mapping What?

Where?

Ɛ ǁĞ ƉƌŽŐƌĞƐƐĞĚ ŝŶ ŽƵƌ ũŽƵƌŶĞǇ ŽĨ ĞŶŐĂŐŝŶŐ ƵƐƟŶ͕ ǁĞ DŽŶƚŽƉŽůŝƐ ƚƌŝĞĚ ƚŽ ŝĚĞŶƟĨǇ ĂƐƐĞƚƐ ǁŝƚŚŝŶ Ă ĐŽŵŵƵŶŝƚǇ͘ dŚĞƐĞ ĂƐƐĞƚƐ ^ƉƌŝŶŐĚĂůĞͬ ŝƌƉŽƌƚ ŝŶƚĞƌƐĞĐƟŽŶ ĐŽƵůĚ ďĞ ƚĂŶŐŝďůĞ Žƌ ŶŽƚ͘ dŚĞǇ ĐŽƵůĚ ƌĂŶŐĞ ĂĐƌŽƐƐ ŵĂŶǇ ƐĐĂůĞƐ ĨƌŽŵ Ă ƐŝŶŐůĞ ƉĞƌƐŽŶ ƚŽ Ă ďƵŝůĚŝŶŐ͕ ĂŶ ŽƌŐĂŶŝǌĂƟŽŶ ZŽƵƚĞ ϰ ƚŽ Ă ƉŝĞĐĞ ŽĨ ŝŶĨƌĂƐƚƌƵĐƚƵƌĞ͘ tŚĂƚĞǀĞƌ ŵĞŵďĞƌƐ ŽĨ ƚŚĞ ĐŽŵŵƵŶŝƚǇ ĨĞůƚ ǁĞƌĞ ǀĂůƵĂďůĞ ƌĞƐŽƵƌĐĞƐ ǁŝƚŚŝŶ ƚŚĞŝƌ ŶĞŝŐŚďŽƌŚŽŽĚ ǁĂƐ ǁŚĂƚ ǁĞ ĂŝŵĞĚ ƚŽ ĮŶĚ͘ /Ŷ ĂĚĚŝƟŽŶ ƚŽ ĮŶĚŝŶŐ ƚŚĞ ĞŵďŽĚŝŵĞŶƚ ŽĨ ǀĂůƵĞ͕ ǁĞ ĂůƐŽ ŚĂĚ ƚŽ ĚĞĮŶĞĚ ƚŚĞ ďŽƵŶĚĂƌŝĞƐ ŽĨ ƚŚĞ ĐŽŵŵƵŶŝƚǇ ǁŝƚŚŝŶ ǁŚŝĐŚ ǁĞ ǁĞƌĞ ŝŶǀĞƐƟŐĂƟŶŐ͘ tĞ ƉƌĞƐĐƌŝďĞĚ Ă ďŽƵŶĚĂƌǇ ďǇ ĨŽůůŽǁŝŶŐ Ă ďƵƐ ƌŽƵƚĞ͘ KƵƌ ĐŽŵŵƵŶŝƚǇ ĨŽůůŽǁĞĚ Ă ĂƉDĞƚƌŽ ƌŽƵƚĞ ƚŚĂƚ ƐƚĂƌƚĞĚ ŝŶ DŽŶƚŽƉŽůŝƐ ĂŶĚ ĐŽŶƟŶƵĞĚ ƵƉ ƌŽƵƚĞ ϰ͘

Who? dŚĞ Ƶŝůƚ ŶǀŝƌŽŶŵĞŶƚ &ƌŽŶƚ ĞƐŬ WĞƌƐŽŶŶĞů

The Stacks: Community Engagement Report

Why? tĞ ĚĞĚƵĐĞĚ ĨƌŽŵ ƚŚĞ ůĂƐƚ ĞŶŐĂŐĞŵĞŶƚ ĂĐƟǀŝƚǇ ƚŚĂƚ ƐŝŶŐƵůĂƌŝƟĞƐ ĐŽƵůĚ ŝŶŇƵĞŶĐĞ ǁŚŽůĞ ŐƌŽƵƉƐ͘ Ɛ ƐŵĂůů ďƵƐŝŶĞƐƐ ŽǁŶĞƌƐ ŚĂĚ Ă ƐƚĂŬĞ ŝŶ ƚŚĞŝƌ ůŽĐĂƟŽŶ ĂŶĚ ďĞŶĞĮƚĞĚ ĨƌŽŵ ƉĞƌŵĂŶĞŶĐĞ͕ ƚŚĞǇ ƚĞŶĚĞĚ ƚŽ ĨŽƌŵ ŶĞƚǁŽƌŬƐ ǁŚĞƌĞ ƚŚĞǇ ůŝǀĞĚ͘ Ɛ ŝŶĚŝĐĂƚĞĚ ŝŶ ƚŚĞ ŝůůƵƐƚƌĂƟŽŶ ƚŽ ƚŚĞ ƌŝŐŚƚ͕ ŽŶĞ ƉĞƌƐŽŶ ŵĂǇ ďĞ ĐƌŝƟĐĂů ƚŽ ƌĞĂĐŚŝŶŐ ƐĞǀĞƌĂů ĚŝīĞƌĞŶƚ ŐƌŽƵƉƐ ĂŶĚ ŝŶ ƚŚŝƐ ǁĂǇ ĐĂŶ ďĞ ĐŽŶƐŝĚĞƌĞĚ ĂŶ ĂƐƐĞƚ͘ KƵƌ ŝŶƚĞŶƚ ĨŽƌ ƚŚŝƐ ĞŶŐĂŐĞŵĞŶƚ ǁĂƐ ƚŽ ƐĞĞ ǁŚĂƚ ŽƚŚĞƌ ƉĞŽƉůĞ ǀĂůƵĞĚ ĂƌŽƵŶĚ ƚŚĞŵ͘ tĞ ǁĂŶƚ dŚĞ ^ƚĂĐŬƐ ƚŽ ďĞ ŽĨ ǀĂůƵĞ ƚŽ ƚŚĞ ĞŶĚͲƵƐĞƌƐ͕ ǁŚŝĐŚ ǁĞ ŚŽƉĞ ǁŝůů ŝŶƚĞƌĂĐƚ ǁŝƚŚ dŚĞ ^ƚĂĐŬƐ͘ dŚĞƌĞĨŽƌĞ͕ ǁĞ ǁĂŶƚ ƚŽ ŵĂŬĞ ŝƚ ƚŚĞ ŵŽƐƚ ƌĞůĞǀĂŶƚ ƚŽ ƚŚĞŵ ďǇ ƚĂƉƉŝŶŐ ŝŶƚŽ Ă ǀĂůƵĞ ƐǇƐƚĞŵ ƚŚĂƚ ŝƐ ĂůƌĞĂĚǇ ŝŶŚĞƌĞŶƚ ŝŶ ƚŚĞŝƌ ĐŽŵŵƵŶŝƟĞƐ͘ dŚŝƐ ŵĂǇ ďĞ ĐĞƌƚĂŝŶ ƉĞŽƉůĞ͕ ƉůĂĐĞƐ͕ Žƌ ƚŚŝŶŐƐ͘ tŚĂƚĞǀĞƌ ĨŽƌŵ ƚŚĞǇ ƚŽŽŬ͕ ǁĞ ŚŽƉƉĞĚ ƚŽ ŚĂǀĞ ƚŚĞ ĐŽŵŵƵŶŝƚǇ ŝĚĞŶƟĨǇ ƚŚĞƐĞ ĂƐƐĞƚƐ͘

The Stacks: Community Engagement Report

Major Themes SELF-MADE: Ɛ ǁĞ ǁŽŶĚĞƌĞĚ ĂƌŽƵŶĚ DŽŶƚŽƉŽůŝƐ ĂŶĚ ǁĂůŬĞĚ ƚŚĞ ƐƚƌĞĞƚƐ͕ ǁĞ ďĞŐĂŶ ƉŚŽƚŽŐƌĂƉŚŝŶŐ͘ WĞŽƉůĞ ŝŶ ƚŚŝƐ ůŽĐĂƟŽŶ ƐĞĞŵĞĚ ƚŽ ƚĂŬĞ ƉĂƌƟĐƵůĂƌ ŝŶƚĞƌĞƐƚ ŝŶ ƚŚĞŝƌ ǇĂƌĚƐ͘ /Ŷ ƉĂƌƟĐƵůĂƌ͕ ǇĂƌĚƐ ǁĞƌĞ ǁĞůůͲŬĞƉƚ ĂŶĚ ŚĂĚ ĞůĞŵĞŶƚƐ ŽĨ ƚŚĞ ƐĞůĨͲŵĂĚĞ͘ &Žƌ ŝŶƐƚĂŶĐĞ͕ ƚŚĞƌĞ ǁĂƐ Ă ǇĂƌĚ ǁŝƚŚ Ă ƌĞͲƉƵƌƉŽƐĞĚ ĐĂƌͲƉĂƌƚ ĐŽŶǀĞƌƚĞĚ ŝŶƚŽ ƉůĂŶƚĞƌ͘ ŶŽƚŚĞƌ ŶĞŝŐŚďŽƌ ŵĂĚĞ ƌĞďĂƌ ŚŽŽŬƐ ƚŽ ƚĂĐŬ ĚŽǁŶ ƚŚĞ ďŽƩŽŵ ĞĚŐĞ ŽĨ ŚŝƐ Žƌ ŚĞƌ ĐŚĂŝŶͲůŝŶŬ ĨĞŶĐĞ͘ INTERCONNECTION: /Ŷ ĂĚĚŝƟŽŶ ƚŽ Ă ƐƚƌŽŶŐ ĨĞĞůŝŶŐ ŽĨ ƉƌŝĚĞ ŝŶ ŽǁŶĞƌƐŚŝƉ ĂŶĚ ƉƌŝĚĞ ŝŶ ŝŶŐĞŶƵŝƚǇ͕ ƚŚĞƌĞ ĂůƐŽ ƐĞĞŵĞĚ ƚŽ ďĞ Ă ĐŽƌƌĞƐƉŽŶĚŝŶŐ ĨĞĞůŝŶŐ ŽĨ ĐŽůůĞĐƟǀĞ ƉƌŝĚĞ͘ KŶ ƚŚŝƐ ŵĂŝŶ ƐƚƌŝƉ ŽĨ DŽŶƚŽƉŽůŝƐ͕ ƚŚĞƌĞ ǁĂƐ Ă ĐŽŵŵƵŶŝƚǇ ĐĞŶƚĞƌ͕ Ă ƌĞĐƌĞĂƟŽŶ ĐĞŶƚĞƌ͕ ĂŶĚ Ă ůĂƌŐĞ ǁĞůůͲŬĞƉƚ ĐŚƵƌĐŚ͘ ůů ŽĨ ƚŚĞƐĞ ĨĂĐŝůŝƟĞƐ ƐĞĞŵĞĚ ƚŽ ďĞ ǁĞůůͲƵƐĞĚ ĂƐ ǁĞ ƌĂŶ ŝŶƚŽ ŽƚŚĞƌ ŽĐĐƵƉĂŶƚƐ ǁŚŝůĞ ǁĞ ǁĞƌĞ ƚŚĞƌĞ͘ dŚĞƐĞ ĞƐƚĂďůŝƐŚŵĞŶƚƐ ŽīĞƌĞĚ ƐĞƌǀŝĐĞƐ ƌĂŶŐŝŶŐ ĨƌŽŵ ƉĞƚ ĂŶĚ ĐŚŝůĚĐĂƌĞ ƚŽ ĐůŝŶŝĐƐ ĂŶĚ ǁŽƌŬƐŚŽƉƐ ĨŽƌ ĂĚƵůƚƐ͘

The Stacks: Community Engagement Report

Reflection (experience and Insight) KƵƌ ƐĞĂƌĐŚ ůĂŶĚĞĚ ƵƐ ŝŶƚŽ ƚǁŽ ĚŝīĞƌĞŶƚ ƐƉŚĞƌĞƐ ŽĨ ŝŶǀĞƐƟŐĂƟŽŶ͘ KŶĞ ƐƉŚĞƌĞ ǁĂƐ ĂŶ ŝŶǀĞƐƟŐĂƟŽŶ ŝŶƚŽ ƚŚĞ ƉŚǇƐŝĐĂů͕ ƉŚŽƚŽŐƌĂƉŚŝŶŐ ƉĞŽƉůĞ͛Ɛ ŚŽŵĞƐ ǁŝƚŚŝŶ ƚŚĞ ŶĞŝŐŚďŽƌŚŽŽĚ ĂƐ ǁĞůů ĂƐ ƚŚĞ ĂƉƉĞĂƌĂŶĐĞ ŽĨ ďƵƐŝŶĞƐƐĞƐ ĂŶĚ ĐŽŵŵƵŶŝƚǇ ĐĞŶƚĞƌƐ͘ ůŽƚ ŽĨ ǀĂůƵĂďůĞ ŝŶƐŝŐŚƚƐ ĐĂŶ ďĞ ŐůĞĂŶĞĚ ĨƌŽŵ ƚŚĞƐĞ ƉŚŽƚŽŐƌĂƉŚƐ͘ /Ŷ ĂĚĚŝƟŽŶ ƚŽ ƚŚĞ ĞůĞŵĞŶƚ ŽĨ ƚŚĞ ƐĞůĨͲŵĂĚĞ͕ ƚŚĞ ƉŚŽƚŽŐƌĂƉŚƐ ĂůƐŽ ƉƌĞƐĞŶƚ Ă ƌĂǁͬŝŶĚƵƐƚƌŝĂů ĂĞƐƚŚĞƟĐ ƚŚĂƚ ŚĂƐ ďĞĞŶ ĚŽŵĞƐƟĐĂƚĞĚ͘ dŚŝƐ ĐŽƵůĚ ďĞ Ă ŬĞǇ ƉŝĞĐĞ ŽĨ ŝŶĨŽƌŵĂƟŽŶ ŝŶ ĚĞƐŝŐŶŝŶŐ ƚŚĞ ƉŚǇƐŝĐĂů ĂƉƉĞĂƌĂŶĐĞ ŽĨ dŚĞ ^ƚĂĐŬƐ͘ dŚĞ ƉŚŽƚŽŐƌĂƉŚƐ ĂůƐŽ ƐƉĞĂŬ ƚŽ ƚŚĞ ĨĂĐƚ ƚŚĂƚ Ă ƉƌŝĚĞ ŝŶ ůŽĐĂƟŽŶ ŚĂƐ ŶŽ ĐŽƌƌĞůĂƟŽŶ ƚŽ ƚŚĞ ĞĐŽŶŽŵŝĐ ƐƚĂƚƵƐ ŽĨ ƚŚĞ ĐŝƟǌĞŶ͘

The Stacks: Community Engagement Report

Engagement Methodology

Long-form interview: NPP Case Study What?

Where?

dŽ ĨƵƌƚŚĞƌ ƵŶĚĞƌƐƚĂŶĚ ŽƵƌ ĚĞƐŝƌĞ ƚŽ ƉƌŽŵŽƚĞ Ă ƐĞŶƐĞ ŽĨ WĂƩĞƌƐŽŶ WĂƌŬ ŝŶ ŚĞƌƌǇǁŽŽĚ EĞŝŐŚďŽƌŚŽŽĚ ƐƚĞǁĂƌĚƐŚŝƉ ĂŶĚ ƐĞůĨͲĂĐƚƵĂůŝǌĂƟŽŶ ĂƌŽƵŶĚ ƵƐƟŶ͕ ǁĞ ĚĞůƉŚŝ ĐƌĞƐ ŝŶ tĂůŶƵƚ ƌĞĞŬ EĞŝŐŚďŽƌŚŽŽĚ ĚĞĐŝĚĞĚ ƚŽ ĐƌĞĂƚĞ ƚǁŽ ĐĂƐĞͲƐƚƵĚŝĞƐ ĨƌŽŵ ĐŽŵŵƵŶŝƚǇ ŵĞŵďĞƌƐ ǁŚŽ ŚĂĚ ĂůƌĞĂĚǇ ƉĂƌƟĐŝƉĂƚĞĚ ŝŶ ƚŚĞ ĐŝƚǇͲĨƵŶĚĞĚ EĞŝŐŚďŽƌŚŽŽĚ WĂƌƚŶĞƌŝŶŐ WƌŽŐƌĂŵ͘ tĞ ƌĞĂĐŚĞĚ ŽƵƚ ƚŽ ƚŚĞŵ ƚŚƌŽƵŐŚ ŽƵƌ EWW ĐŽŶƚĂĐƚ͕ :ƵƐƟŶ 'ŽůďĂďĂŝ ĂŶĚ ŚĂĚ ƚǁŽ ƉĞŽƉůĞ ĂĐĐĞƉƚ ŽƵƌ ŝŶǀŝƚĂƟŽŶ ĨŽƌ Ă ůŽŶŐͲĨŽƌŵ ŝŶƚĞƌǀŝĞǁ͘ ĂǀŝĚ ŽƐƚŽŶ ĨƌŽŵ WĂƩĞƌƐŽŶ WĂƌŬ ĂŶĚ ^ĂďƌŝŶĂ :ŽƉůŝŶ ĨƌŽŵ ĚĞůƉŚŝ 'ĂƌĚĞŶƐ ƐĂƚ ǁŝƚŚ ƚǁŽ ŵĞŵďĞƌƐ ŽĨ ƚŚĞ ƐƚƵĚŝŽ ĂŶĚ ƚĂůŬĞĚ ĂďŽƵƚ ƚŚĞŝƌ ĞǆƉĞƌŝĞŶĐĞƐ͘ tĞ ĂƐŬĞĚ ƋƵĞƐƟŽŶƐ ƉĞƌƚĂŝŶŝŶŐ ƚŽ ŝŶŝƟĂƟŽŶ͕ ŽƌŐĂŶŝǌĂƟŽŶ͕ ĂŶĚ ĐŽŵŵƵŶŝĐĂƟŽŶ͘ ƵƌŝŶŐ ƚŚĞƐĞ ŚŽƵƌ ĂŶĚ Ă ŚĂůĨ ůŽŶŐ ŝŶƚĞƌǀŝĞǁƐ͕ ƚŚĞ ŝŶƚĞƌǀŝĞǁĞĞƐ ǁĞƌĞ ĂůƐŽ ŝŶǀŝƚĞĚ ƚŽ ƚĂůŬ ĂďŽƵƚ ĂŶǇ ŝƐƐƵĞƐ ƉĞƌƟŶĞŶƚ ƚŽ ƚŚĞŝƌ ƉĞƌƐƉĞĐƟǀĞ Žƌ ĞǆƉĞƌŝĞŶĐĞ͘

The Stacks: Community Engagement Report

Adelphi Acres

Cherrywood

Who?

Why?

David Boston Ͳ ,ĞůƉĞĚ ƚŚĞ ŚƵůĂ >ĞĂŐƵĞ ƚƌĂŶƐĨŽƌŵ Ăƌƚ ŝŶƚŽ Ă ƉĞƌŵĂŶĞŶƚ ĮǆƚƵƌĞ Ăƚ ƚŚĞ ŶĞŝŐŚďŽƌŚŽŽĚ ƉŽŽů

tĞ ƐĞůĞĐƚĞĚ EWW ƉĂƌƟĐŝƉĂŶƚƐ ďĞĐĂƵƐĞ Ă ƐƉŽŬĞƐŵĂŶ ĨƌŽŵ EWW͕ :ƵƐƟŶ 'ŽůďĂďĂŝ͕ ƉƌĞƐĞŶƚĞĚ ƚŽ ŽƵƌ ƐƚƵĚŝŽ͘ ,Ğ ĞǆƉƌĞƐƐĞĚ ĚĞƐŝƌĞ ĨŽƌ ƚŚĞ ƉƌŽŐƌĂŵ ƚŽ ĞǆƉĂŶĚ ŝƚƐ ŽƵƚƌĞĂĐŚ ĂŶĚ ŝŶĐƌĞĂƐĞ ƉĂƌƟĐŝƉĂƟŽŶ͕ ƉĂƌƟĐƵůĂƌůǇ ŝŶ ƚŚĞ ƚŽƉ ƚĞŶ ƵŶĚĞƌͲƐĞƌǀĞĚ ǌŝƉĐŽĚĞƐ ŽĨ ƵƐƟŶ͘ dŚŝƐ ĚĞƐŝƌĞ ŐĞƚƐ Ăƚ ƚŚĞ ŚĞĂƌƚ ŽĨ ŽƵƌ ŵŝƐƐŝŽŶ͗ ƚŽ ĐŽŶŶĞĐƚ ƚŚŽƐĞ ŝŶĐůŝŶĞĚ ƚŽ ĂĐƟŽŶ ƚŽ ŽƌŐĂŶŝǌĞĚ ďŽĚŝĞƐ ƚŚĂƚ ĐĂŶ ĨĂĐŝůŝƚĂƚĞ ƚŚĂƚ ĂĐƟŽŶ͘

Sabrina Joplin Ͳ ĐƚĞĚ ĂƐ ƚŚĞ ůŝĂŝƐŽŶ ďĞƚǁĞĞŶ ƚŚĞ ĐŽŵŵƵŶŝƚǇ ĂŶĚ ƚŚĞ ĐŝƚǇ ŝŶ ƉƌŽƉŽƐŝŶŐ ƚŚĞ ƉĂƌŬ

/Ŷ ĂĚĚŝƟŽŶ ƚŽ ĐƌĞĂƟŶŐ ŵŽƌĞ ŇƵŝĚ ĐŚĂŶŶĞůƐ ŽĨ ĐŽŶŶĞĐͲ ƟŽŶ͕ ǁĞ ĂůƐŽ ǁĂŶƚĞĚ ƚŽ ůĞĂƌŶ ŚŽǁ ŝŶĚŝǀŝĚƵĂůƐ ƐĞůĨͲĂĐƚƵĂůͲ ŝǌĞ͘ dŚƌŽƵŐŚ ŽƵƌ ŝŶƚĞƌǀŝĞǁƐ͕ ǁĞ ĂŝŵĞĚ ƚŽ ŐĞƚ Ăƚ ƚŚĞ ŚĞĂƌƚ ŽĨ ǁŚĂƚ ŝƚ ƚĂŬĞƐ ƚŽ ŚĂǀĞ ĂŶ ŝĚĞĂ͕ ŐĞƚ ŽƚŚĞƌ ƉĞŽƉůĞ ŝŶ ƚŚĞ ĐŽŵŵƵŶŝƚǇ ŝŶǀŽůǀĞĚ͕ ĂŶĚ ƐĞĞ ŝƚ ƚŽ ĨƌƵŝƟŽŶ͘

The Stacks: Community Engagement Report

Major Themes NEIGHBORHOOD CHAMPION: /Ŷ ĐŽŶĚƵĐƟŶŐ ďŽƚŚ ŽĨ ƚŚĞƐĞ ĐĂƐĞͲƐƚƵĚŝĞƐ͕ ŝƚ ďĞĐĂŵĞ ĂƉƉĂƌĞŶƚ ƚŚĂƚ ĐŚĂŶŐĞ ƌĞĂůůǇ ďĞŐĂŶ ǁŝƚŚ Ă ǀĞƌǇ ƐŵĂůů ŐƌŽƵƉ ŽĨ ŝŶĚŝǀŝĚƵĂůƐ͘ &Žƌ ƚŚĞ WĂƩĞƌƐŽŶ WŽŽů͕ ƚŚĞ ŵƵƌĂů ǁĂƐ ďƌŽƵŐŚƚ ĂďŽƵƚ ďǇ ĂǀŝĚ͕ ǁŚŽ ƉƌŽĐƵƌĞĚ ƚŚĞ ŐƌĂŶƚ ŵŽŶĞǇ ĂŶĚ ĂƉƉůŝĞĚ ƚŽ ƚŚĞ ĐŝƚǇ͘ ,ŝƐ ǁŝĨĞ͕ ǁŚŽ ĐƌĞĂƚĞĚ ŚƵůĂ >ĞĂŐƵĞ͕ ƌĞĂĐŚĞĚ ŽƵƚ ĨŽƌ ŶĞŝŐŚďŽƌŚŽŽĚ ĂƉƉƌŽǀĂů ĂŶĚ ǀŽůƵŶƚĞĞƌƐ ŝŶĐůƵĚŝŶŐ ƚŚĞ ĂƌƟƐƚ͕ ^ƚĞĨĂŶŝĞ ŝƐƚĞĨĂŶŽ͕ ǁŚŽ ĚŽŶĂƚĞĚ Ăůů ŽĨ ŚĞƌ ƟŵĞ͘ tŝƚŚ ĚĞůƉŚŝ ĐƌĞƐ͕ ^ĂďƌŝŶĂ ǁĂƐ ƉĂƌƚ ŽĨ Ă ϭϬͲŵĂŶ ĐŽƌĞ ĐŽŵŵŝƩĞĞ ƚŚĂƚ ŽƌŐĂŶŝǌĞĚ ƚŚĞ ƌĞƐƚ ŽĨ ƚŚĞ ŶĞŝŐŚďŽƌŚŽŽĚ͘ dŚĞƐĞ ƚǁŽ ŶĞŝŐŚďŽƌŚŽŽĚ ĐŚĂŵƉŝŽŶƐ ǁĞƌĞ ďŽƚŚ ŚŝŐŚůǇ ƐŬŝůůĞĚ ŝŶĚŝǀŝĚƵĂůƐ͘ ĂǀŝĚ ŚĂĚ ǁŽƌŬĞĚ ŝŶ ĂŶ ĂƌĐŚŝƚĞĐƚƵƌĂů ĐĂƉĂĐŝƚǇ ǁŚŝůĞ ^ĂďƌŝŶĂ ǁĂƐ Ă '/^ ĐŽŶƐƵůƚĂŶƚ͘ ŽƚŚ ŚĂĚ ƚŽ ƌĞůǇ ŚĞĂǀŝůǇ ŽŶ ƚŚĞŝƌ ƐŬŝůůƐ ƚŽ ƐĞĞ ƚŚĞŝƌ ǀŝƐŝŽŶ ƚŚƌŽƵŐŚ͘ /Ŷ ĂĚĚŝƟŽŶ͕ ĂǀŝĚ ŚĂĚ Ă ůŽƚ ŽĨ ƉƌĞǀŝŽƵƐ ĞǆƉĞƌŝĞŶĐĞ ŝŶ ǁŽƌŬŝŶŐ ǁŝƚŚ ƚŚĞ ĐŝƚǇ ƉƌŝŽƌ ƚŽ ƚŚĞ ƉŽŽů ƉƌŽũĞĐƚ͘ ŌĞƌ ƚŚĞƐĞ ƐŵĂůů ŐƌŽƵƉƐ ŽĨ ƉĞŽƉůĞ ŚĂĚ ƚŚĞŝƌ ŝĚĞĂƐ͕ ƚŚĞǇ ŵĞƌĞůǇ ŚĂĚ ƚŽ ƉƌĞƐĞŶƚ ŝƚ ƚŽ ƚŚĞŝƌ ƐƵƌƌŽƵŶĚŝŶŐ ŶĞŝŐŚďŽƌŚŽŽĚ ďǇ ŝŶĮůƚƌĂƟŶŐ ƉƌĞͲĞǆŝƐƟŶŐ ŶĞŝŐŚďŽƌŚŽŽĚ ŐƌŽƵƉƐ ǀŝĂ ŇŝĞƌƐ͕ ƉƌĞƐĞŶƚĂƟŽŶƐ Ăƚ ĐŽŵŵƵŶŝƚǇ ŵĞĞƟŶŐƐ ĂŶĚ ĞǀĞŶƚƐ͕ ĂŶĚ ǁĞďƐŝƚĞƐ͘

The Stacks: Community Engagement Report

Major Themes WAIT TIME͗ ŽƚŚ ĐŽŵŵƵŶŝƚǇ ůĞĂĚĞƌƐ ĂůƐŽ ĐŽŵƉůĂŝŶĞĚ ŚĞĂǀŝůǇ ŽĨ ǁĂŝƚͲƟŵĞ ǁŝƚŚ ƚŚĞ ĐŝƚǇ͘ ĂĐŚ ŚĂĚ ƚŽ ĐƌĞĂƚĞ ŵŽŵĞŶƚƵŵ ĂŶĚ ĞǆĐŝƚĞŵĞŶƚ ĂƌŽƵŶĚ ƚŚĞŝƌ ƉƌŽũĞĐƚ͘ ŌĞƌ ƐƵĐĐĞĞĚŝŶŐ ŝŶ ƚŚŝƐ ƌĞƐƉĞĐƚ͕ ƚŚĞǇ ǁŽƵůĚ ƐƵďŵŝƚ ƚŚĞŝƌ ƉƌŽũĞĐƚ ƚŽ ƚŚĞ ƌĞůĞǀĂŶƚ ĐŝƚǇ ďŽĚǇ ĂŶĚ ƉƌŽĐĞĞĚ ƚŽ ǁĂŝƚ ĨŽƌ ŵŽŶƚŚƐ ŽŶ ĞŶĚ͘ ƵƌŝŶŐ ƚŚŝƐ ƟŵĞ͕ ŝƚ ǁĂƐ ŚĂƌĚ ƚŽ ŵĂŝŶƚĂŝŶ ŝŶƚĞƌĞƐƚ ĨŽƌ ƚŚĞ ƉƌŽũĞĐƚ ĨƌŽŵ ŽƚŚĞƌ ĐŽŵŵƵŶŝƚǇ ŵĞŵďĞƌƐ͕ ĞƐƉĞĐŝĂůůǇ ŝĨ ƚŚĞ ŝĚĞĂ ƌĞƋƵŝƌĞĚ ƌĞǀŝƐŝŽŶ͘ ZĞǀŝƐŝŽŶ ŵĞĂŶƚ ƐƵďŵŝƫŶŐ ĂŶ ŝĚĞĂ͕ ǁĂŝƟŶŐ ĨŽƌ ŵŽŶƚŚƐ͕ ƚŚĞŶ ŐĞƫŶŐ ŝƚ ďĂĐŬ͕ ĐŚĂŶŐŝŶŐ ŝƚ͕ ƌĞͲƐƵďŵŝƫŶŐ͕ ĂŶĚ ǁĂŝƟŶŐ ĨŽƌ ĂŶŽƚŚĞƌ ĞǆƚĞŶĚĞĚ ĚƵƌĂƟŽŶ͘ ŽƚŚ ŐƌŽƵƉƐ ĂƩƌŝďƵƚĞĚ ƚŚĞ ǁĂŝƚ ƚŽ ůĂĐŬ ŽĨ ĐŽŵŵƵŶŝĐĂƟŽŶ ĂŶĚ ŽƌŐĂŶŝǌĂƟŽŶ ďĞƚǁĞĞŶ ƚŚĞ ŵƵůƟƉůĞ ŐŽǀĞƌŶŝŶŐ ďŽĚŝĞƐ ƚŚĂƚ ǁĞƌĞ ŽǀĞƌƐĞĞŝŶŐ ƚŚĞŝƌ ƉĂƌƟĐƵůĂƌ ƉƌŽũĞĐƚ͘ &Žƌ ĞǆĂŵƉůĞ͕ ĂǀŝĚ ĐŽŵƉůĂŝŶĞĚ ŽĨ ǁĂŝƟŶŐ Ɛŝǆ ŵŽŶƚŚƐ ĂŌĞƌ ŚŝƐ ĐŽŵŵƵŶŝƚǇ͛Ɛ ŝŶŝƟĂů ƉƌŽƉŽƐĂů ďĞĐĂƵƐĞ ďŽƚŚ ƚŚĞ WĂƌŬ͛Ɛ ĞƉĂƌƚŵĞŶƚ ĂŶĚ ƚŚĞ EĞŝŐŚďŽƌŚŽŽĚ WĂƌƚŶĞƌŝŶŐ WƌŽŐƌĂŵ ǁĞƌĞ ǁĂŝƟŶŐ ĨŽƌ ƚŚĞ ŽƚŚĞƌ ƚŽ ƐŝŐŶ Žī ŽŶ ŝƚ͘ dŚŝƐ ĐĂƵƐĞĚ ĂŶ ĞǆƚƌĂ ĚĞůĂǇ ĂƐ ŽŶ ƉĂƌƚ ŽĨ ƚŚĞ ĂƉƉůŝĐĂƟŽŶ ǁĂƐ ďůĂŶŬ͕ ĂŶĚ ƚŚĞ ĐŽŵŵƵŶŝƚǇ ĚŝĚ ŶŽƚ ĮŶĚ ŽƵƚ ƵŶƟů ƚŚĞǇ ŵŝƐƐĞĚ Ă ĚĞĂĚůŝŶĞ͘

The Stacks: Community Engagement Report

Reflection (experience and Insight) dŚĞ ^ƚĂĐŬƐ ŵŝŐŚƚ ĞǆƉĂŶĚ ŝƚ͛Ɛ ĚĞĮŶŝƟŽŶ ŽĨ ͞ĞŶĚͲƵƐĞƌ͟ ƚŽ ŝŶĐůƵĚĞ ƚŚĞ ǀĂƌŝŽƵƐ ďŽĚŝĞƐ ǁŝƚŚŝŶ ƚŚĞ ĐŝƚǇ ŐŽǀĞƌŶŵĞŶƚ ĨƌĂŵĞǁŽƌŬ͘ &ƌŽŵ ƚŚĞƐĞ ƚǁŽ ĐĂƐĞͲƐƚƵĚŝĞƐ ŝƚ ŚĂƐ ďĞĐŽŵĞ ĂƉƉĂƌĞŶƚ ƚŚĂƚ ƚŚĞ ĚŝǀŝƐŝŽŶ ŽĨ ůĂďŽƌ ďĞƚǁĞĞŶ ƚŚĞ ǀĂƌŝŽƵƐ ďŽĚŝĞƐ ĐĂŶ ďĞ ďĞƩĞƌ ĚĞĮŶĞĚ͘ tŚŝůĞ ƚŚŝƐ ůĂĐŬ ŽĨ ĚĞƉĂƌƚͲ ŵĞŶƚĂů ĐŽŵŵƵŶŝĐĂƟŽŶ ĂŶĚ ŽƌĚĞƌ ŝƐ ƉƌĞƐƵŵƉƟǀĞůǇ ĚĞƚƌŝͲ ŵĞŶƚĂů ŝŶͲŚŽƵƐĞ͕ ŝƚ ŝƐ ĚĞĮŶŝƚĞůǇ ĞīĞĐƚƐ ĐŽŵŵƵŶŝƟĞƐ ƚŚĞǇ ǁŝƐŚ ƚŽ ƐĞƌǀĞ͘

EŽƚ ŽŶůǇ ĚŽĞƐ ƚŚŝƐ ƐŚŽǁ ƵƐ ŚŽǁ ĐŚĂŝŶƐ ŽĨ ĐŽŵŵƵŶŝĐĂͲ ƟŽŶ ĨŽƌŵ ŽƌŐĂŶŝĐĂůůǇ͕ ďƵƚ ŝƚ ĂůƐŽ ƐŚŽǁƐĞĚ ƚŚĞ ƚǇƉĞƐ ŽĨ ƉůĂĐĞƐ ƚŚĞƐĞ ŵĞĞƟŶŐ ŵĂǇ ŚĂƉƉĞŶ͕ ĂŶĚ ƚŚĞƌĞĨŽƌĞ͕ ƚŚĞ ƉŽƚĞŶƟĂů ƉůĂĐĞƐ dŚĞ ^ƚĂĐŬƐ ŵĂǇ ŶĞĞĚ ƚŽ ďĞ ĞŵƉůŽǇĞĚ͘ ŚƵƌĐŚĞƐ ĂŶĚ ůŝďƌĂƌŝĞƐ ǁĞƌĞ ƚŚĞ ƚǁŽ ŵŽƐƚ ĐŽŵŵŽŶ ŵĞĞƟŶŐ ƉŽŝŶƚƐ͘ >ŽĐĂů ďƵƐŝŶĞƐƐĞƐ ĂŶĚ ŽƉĞŶ ƉĂƌŬƐ ǁĞƌĞ ĂůƐŽ ƵƐĞĚ͘

/Ŷ ĂĚĚŝƟŽŶ ƚŽ ŝůůƵŵŝŶĂƟŶŐ ŚŽǁ ŝŵƉŽƌƚĂŶƚ ĐŽŵŵƵŶŝĐĂͲ ƟŽŶ ŝƐ͕ ƚŚĞƐĞ ƚǁŽ ĐĂƐĞͲƐƚƵĚŝĞƐ ŚĂǀĞ ĂůƐŽ ďĞŐƵŶ ƚŽ ƌĞǀĞĂů ŚŽǁ ĐŽŵŵƵŶŝĐĂƟŽŶ ǁŽƌŬƐ ǁŝƚŚŝŶ Ă ĐŽŵŵƵŶŝƚǇ͘ ƚ ŚĞƌͲ ƌǇǁŽŽĚ͕ ĂǀŝĚ ŽƌŐĂŶŝǌĞĚ ďǇ ƌĞĂĐŚŝŶŐ ŽƵƚ ƚŽ ƉƌĞͲĞǆŝƐƟŶŐ ŽƌŐĂŶŝǌĂƟŽŶƐ ůŝŬĞ ŚƵůĂ >ĞĂŐƵĞ ĂŶĚ ƚŚĞ ŚĞƌƌǇǁŽŽĚ ŶĞŝŐŚďŽƌŚŽŽĚ ƐƐŽĐŝĂƟŽŶ͘

Reflection (experience and Insight) dŚĞƐĞ ĐĂƐĞͲƐƚƵĚŝĞƐ ǁĞƌĞ ǀĂůƵĂďůĞ ŝŶ ƉƌŽǀŝĚŝŶŐ ƐƵŐŐĞƐͲ ƟŽŶƐ ĨŽƌ ĚŝŐŝƚĂů ĂŶĚ ĂŶĂůŽŐƵĞ ƚŽŽůƐ ĨŽƌ dŚĞ ^ƚĂĐŬƐ͘ ŽƚŚ ŝŶƚĞƌǀŝĞǁĞĞƐ ĞǆƉƌĞƐƐĞĚ ƚŚĂƚ ƚŚĞǇ ǁŝƐŚĞĚ ĐŝƚǇ ĂŐĞŶĐŝĞƐ ĐŽƵůĚ ƉƌŽǀŝĚĞ Ăůů ƚŚĞ ƌĞůĞǀĂŶƚ ŝŶĨŽƌŵĂƟŽŶ ĨŽƌ ĂƉƉůŝĐĂƟŽŶ ƵƉĨƌŽŶƚ͘ dŚĞǇ ƐŝŵƵůƚĂŶĞŽƵƐůǇ ĞǆƉƌĞƐƐĞĚ ĐŽŶĐĞƌŶ ƚŚĂƚ ƚŚĞ ĐŝƚǇ ĂůƐŽ ǁĂŶƚĞĚ Ăůů ƚŚĞ ŝŶĨŽƌŵĂƟŽŶ ƵƉĨƌŽŶƚ͘

ĐŽŵŵƵŶŝƚǇ ĐŽƵůĚ ŚĂǀĞ ƚŚĞ ƟŵĞ ĂŶĚ ŝŶǀĞƐƚŵĞŶƚ ƌĞƋƵŝƌĞĚ ũƵƐƚ ƚŽ ŐĞƚ ĂƉƉƌŽǀĞĚ ďǇ ƚŚĞ EWW͘ /Ĩ ǁĞ ĐŽƵůĚ ĨŽĐƵƐ ŽŶ ŚŽǁ ƚŽ ŵĂŬĞ ĐŽŵŵƵŶŝĐĂƟŽŶ ĞĂƐŝĞƌ͕ ƚŚĞŶ ǁĞ ǁŝůů ĞŶƐƵƌĞ ƚŚĂƚ dŚĞ ^ƚĂĐŬƐ ƌĞŵĂŝŶ ƌĞůĞǀĂŶƚ͘

ĞĐĂƵƐĞ ŽĨ ƚŚĞƐĞ ƚǁŽ ĨĂĐƚŽƌƐ͕ ǁĞ ŵĂǇ ǁŝƐŚ ƚŽ ĐŽŶƐŝĚĞƌ ƉƌĞĐĞĚĞŶƚƐ ƚŚĂƚ ĂƌĞ ĂďůĞ ƚŽ ƚĂŬĞ ůĂƌŐĞ ĂŵŽƵŶƚƐ ŽĨ ŝŶĨŽƌͲ ŵĂƟŽŶ ĂŶĚ ĐŽŵŵƵŶŝƚĐĂƚĞ ŝƚ ŝŶ ĂŶ ĞīĞĐƟǀĞ ǁĂǇ͘ &Žƌ ĞǆĂŵƉůĞ͕ ĂǀŝĚ ƐƵŐŐĞƐƚĞĚ ƚŚĂƚ ƚŚĞ ĂƉƉůŝĐĂƟŽŶ ƉƌŽĐĞƐƐ ďĞ ƐƚƌĞĂŵůŝŶĞĚ ŝŶ Ă ǁĂǇ ƚŚĂƚ dƵƌďŽdĂǆ ƐƚƌĞĂŵůŝŶĞƐ ƚĂǆ ĮůŝŶŐ ƉƌŽĐĞƐƐĞƐ͘ ,Ğ ĂůƐŽ ƐƚĂƚĞĚ ƚŚĂƚ ĂŶŽƚŚĞƌ ƉĞƌƐŽŶ ŵĂĚĞ Ă ŇŽǁ ĐŚĂƌƚ ŽĨ ƚŚĞ ĐŝƚǇ ĞŶƟƟĞƐ ŝŶ ŽƌĚĞƌ ƚŽ ĚŝƌĞĐƚ ĐŽŵŵƵŶŝĐĂƟŽŶ͘ dŚĞƐĞ ƚŽŽůƐ ĂŶĚ ƐƵŐŐĞƐƟŽŶƐ ĂƌĞ ƉĞƌƟŶĞŶƚ ƚŽ dŚĞ ^ƚĂĐŬƐ ďĞĐĂƵƐĞ ƚŚĞǇ ďĞŐŝŶ ƚŽ ƐƵŐŐĞƐƚ ŚŽǁ ǁĞ ĐĂŶ ŵĂŬĞ ĞǆŝƐƟŶŐ ďŽĚŝĞƐ ĂŶĚ ůŝŶĞƐ ŽĨ ĐŚĂŶŐĞ ŚĂƉƉĞŶ ǁŝƚŚ ĞĂƐĞ͘ dŚĞ ĐŽŶĐĞƌŶ ǁĂƐ ĞǆƉƌĞƐƐĞĚ ďǇ ^ĂďƌŝŶĂ ƚŚĂƚ ŝĨ ŝƚ ǁĂƐ ŚĂƌĚ ĨŽƌ ƚŚĞŝƌ ŵŝĚĚůĞͲĐůĂƐƐ ŶĞŝŐŚďŽƌŚŽŽĚ ǁŝƚŚ Ă ĚŝǀĞƌƐĞ ƐĞƚ ŽĨ ƐŬŝůůƐĞƚƐ ƚŽ ĐŽŵƉůĞƚĞ ƚŚĞ ĂƉƉůŝĐĂƟŽŶ ƉƌŽĐĞƐƐ͕ ƚŚĞŶ ƐŚĞ ĐŽƵůĚ ŶŽƚ ƐĞĞ ŚŽǁ Ă ůŽǁĞƌͲŝŶĐŽŵĞ

The Stacks: Community Engagement Report

Engagement Methodology

Short Messaging System (SMS) Metro Rail Austin

What?

Where?

During our second week of engagement, assets The project calls for a broad audience, one that is mapping was the main objective of the activities inclusive of Austin’s citizenship as a whole. This carried out. By asset mapping activities we mean the approach suggests a non-prescriptive determination identification of values for the Austin community. Our approach to this exercise was not to physically

of the spatial boundaries of the sample we chose to engage with.

map specific neighborhood or area assets, but to The “Walk by - Draw Out” method sought to take identify key city-wide assets and concerns. Subjects interviewed were asked three questions:

advantage of the diversity of users of public transportation in bus stops. This time, the method involved researchers to use the transportation method

1) What do you love or hold dearest about living in and engage public in both stops, but also along the Austin? route. 2) What concerns you about Austin’s future? 3) If you had an idea to address your concern, do you know who to contact in order to make it a reality?

The interviews where performed in the route of Austin’s Capmetro MetroRail. Nine stations are located along the 32-mile line, and all trains stop at each station. We rode the Metrorail from the Downtown

After completing the interview, respondents were Station, all the way to the Lakeline Station. We stopped asked to write down their concern in a small marker and toured the surroundings of Downtown, MLK, and board and to allow us to take a snapshot of them with Crestview Stations during 30 minutes, we engaged their message. people in the area. Additionally, people were interviewed while we road the train.

The Stacks: Community Engagement Report

Why?

Who?

At the time of this method being applied, we were The respondents in this exercise were meant to seeking to understand city-wide issues at depth in encompass a variety of demographics and origins. order to address them through our designed product. However, we did not ask them about their household We understood city assets to be aspects and themes in city life that respondents hold valuable and dear. More than a set of static responses, we treated assets as a means to foreshadow possible issues related to them.

location. We assumed that the MetroRail user demographics would provide enough of a sample variety. Our research revealed that such an assumption about demographic variety was too hopeful. The selection of the MetroRail was related to the assumption that in public transportation systems users would represent a heterogeneous demographic spectrum.

The Stacks: Community Engagement Report

On Assets

The Stacks: Community Engagement Report

What do you love or hold dearest about living in Austin? Without a doubt, this was the easiest question for respondents to address during our discussion. In that sense, it provided a great starting point to dig into the following questions, which proved to be harder to respond. Respondents either expressed attachment to assets of tangible and physical essence, such as the variety of outdoor recreation options in the city, or assets of subjective essence, such as creativity, innovation, or opportunity. No asset was of noticeable common character across responses. If any, the appreciation for the welcoming and accessible character of Austinâ&#x20AC;&#x2122;s citizens was a shared asset among respondents. The Stacks: Community Engagement Report

On Concerns

The Stacks: Community Engagement Report

What concerns Austin’s future?

you

about

As we had expected, a significant number of concerns matched the assumptions we had about citywide concerns. However, we observed a guide spectrum of ways in which individuals express their concerns; not everyone relates similarly to a determined issue. New issues we had not considered as relevant within our assumptions, like “water conservation”, became subject of discussion with interviewees. The

conversations

revealed

the

issues

Transportation Services, Traffic, Infrastructure for Growth, and Affordability to be of high relevance and The Stacks: Community Engagement Report

common concern.

On reaching out for resources

The Stacks: Community Engagement Report

If you had an idea to address your concern, do you know who to contact in order to make it a reality? The majority of respondents to our interviews expressed a lack of knowledge about whom to contact in order to carry on ideas in they may have to address their concerns. By far, this was the question that took people the longest to address. More often than not, the answer was “I don’t know who I would contact”. Few respondents pointed out official institutions as immediate sources of aid for solutions, the closest response

was: “contact

representative”

“someone in the transportation department”. More interesting was to witness the relevance of community context (in the form of groups or associations) and social media in addressing issues or expressing an opinion. Many respondents expressed their first point of contact would be leaders within their community or existing community scale organizations and groups. A number of respondents expressed successful interactions with city institutions The Stacks: Community Engagement Report

and services through social media.

The Stacks: Community Engagement Report

Reflection For us, it was surprising to find about the wide variety of personalities and ways of thinking you engage with if you select the right environment to approach people. The public transportation system provides a great opportunity of approaching people because they are not “on a mission”; they are stuck waiting at the stops or while riding the train or bus for a determined time frame. In general, people were open and receptive to our questions; respondents that talked about the value of Austinites’ openness and friendliness were certainly not speaking in vain. In the future, requesting demographic data such as age, and household zip code is of key importance to our research. Specifically, demographic data is key to validate the assumption by which demographic heterogeneity is to be found in users of cross-town public transportation. We realized that setting out prescriptive assumptions about citywide issues in Austin neglects the diverse nature of the city’s inhabitants. Granted as designers, we need to select an issue to address in any determined public interest project, but doing so without reaching out to the project’s audience would deprive the project of relevance and substance to subsist in its intended use. Finding out that traditional methods of contacting institutions and accessing resources are widely unknown and unused, and the use of new methods such as social media to communicate issues to collective institutions or organizations can feed into the project’s program and objective.

The Stacks: Community Engagement Report

Engagement Methodology

Will You Take My Survey? &ŝǀĞ >ŽĐĂƟŽŶƐ ƚŚƌŽƵŐŚŽƵƚ ƵƐƟŶ

What?

Where?

ƐŚŽƌƚͲĨŽƌŵ ƐƵƌǀĞǇ ĐŽůůĞĐƟŶŐ ϭϬϰ ƌĞƐƉŽŶƐĞƐ ŽǀĞƌ ^ƵƌǀĞǇ ƌĞƐƉŽŶƐĞƐ ǁĞƌĞ ĐŽůůĞĐƚĞĚ Ăƚ ĮǀĞ ůŽĐĂƟŽŶƐ͗ ƚǁŽ ĚĂǇƐ Ăƚ ĮǀĞ ůŽĐĂƟŽŶƐ͘ ϰϱƚŚ Θ ƵƌŶĞƚ͕ ĂƌƚŽŶ ƌĞĞŬ ^ƋƵĂƌĞ DĂůů͕ ^ĞĐŽŶĚ ;&Žƌ ƐƵƌǀĞǇ͕ ƐĞĞ ƉƉĞŶĚŝǆ ͍Ϳ Street between Lavaca Street and San Antonio ^ƚƌĞĞƚ͕ ZŽƐĞǁŽŽĚ WĂƌŬ͕ ĂŶĚ ƚŚĞ ^ƵŶƐĞƚ sĂůůĞǇ Farmers’ Market.

The Stacks: Community Engagement Report

d a

ϰϱƚŚ Θ hZE d

ZdKE Z < ^Yh Z D >>

^ KE ^dZ d

ZK^ tKK W Z<

SUNSET VALLEY & ZD Z^͛ D Z< d 72

Why?

Who?

dŚĞ ŝŶƚĞŶƚ ŽĨ ƚŚĞ ƐƵƌǀĞǇ ǁĂƐ ƚŽ ĐŽůůĞĐƚ ŝŶĨŽƌŵĂƟŽŶ ĂďŽƵƚ ƚŚĞ ĞŶŐĂŐĞŵĞŶƚ ŽĨ ƚŚĞ ĐŝƟǌĞŶƐ ŽĨ ƵƐƟŶ ŝŶ ƚŚĞŝƌ ĐŽŵŵƵŶŝƟĞƐ ĂŶĚ ƚŚĞŝƌ ůĞǀĞů ŽĨ ŬŶŽǁůĞĚŐĞ about technology and city services.

The 104 responses collected covered a broad demographic range with respondents ranging from ĂŐĞ ŶŝŶĞ ƚŽ ϳϳ͕ ĂŶĚ ĐŽǀĞƌŝŶŐ ϭϯ ĞƚŚŶŝĐ ĐĂƚĞŐŽƌŝĞƐ͘ KƵƌ ƐƵƌǀĞǇ ƌĞƐƵůƚƐ ǁĞƌĞ ƐƉůŝƚ ĂůŵŽƐƚ ϱϬͬϱϬ ďĞƚǁĞĞŶ males and females and were high in responses from ƚŚĞ ůĂĐŬ ƉŽƉƵůĂƟŽŶ ĂŶĚ ůŽǁ ŝŶ ƌĞƐƉŽŶƐĞƐ ĨƌŽŵ ƚŚĞ tŚŝƚĞ ĂŶĚ ,ŝƐƉĂŶŝĐ ƉŽƉƵůĂƟŽŶƐ͘ dŚĞ ƌĞƐƉŽŶƐĞƐ ĨŽƌ ĞĚƵĐĂƟŽŶ ůĞǀĞů ĂůƐŽ ƐŬĞǁĞĚ ĂďŽƵƚ ĮǀĞ ƉĞƌĐĞŶƚ higher than census data indicates.

Major Themes

Reflection (experience and insight)

The survey informed us that most users were comfortable with computers or smartphones and that just over 40 percent of users were involved in ƐŽŵĞ ǁĂǇ ŝŶ ƚŚĞŝƌ ĐŽŵŵƵŶŝƟĞƐ͘ ;^ĞĞ ƉƉĞŶĚŝǆ ͍ ĨŽƌ ƐƵŵŵĂƌǇ ŐƌĂƉŚƐͿ

Our group was surprised but happy at the number ŽĨ ƉĞŽƉůĞ ǁŚŽ ŝĚĞŶƟĮĞĚ ƚŚĞŵƐĞůǀĞƐ ĂƐ ŝŶǀŽůǀĞĚ ŝŶ community groups and overall, we were happy with the responses which indicated people were almost ĂůǁĂǇƐ ǁŝůůŝŶŐ ƚŽ ůĞĂƌŶ ŵŽƌĞ ĂďŽƵƚ Ž ŝŶŝƟĂƟǀĞƐ ĞǀĞŶ ǁŚĞŶ ƚŚĞǇ ŝĚĞŶƟĮĞĚ ƚŚĞŵƐĞůǀĞƐ ĂƐ ďĞŝŶŐ fairly knowledgeable. ŌĞƌ ĂŶĂůǇǌŝŶŐ ƚŚĞ ĚĂƚĂ͕ ǁĞ ĚĞƚĞƌŵŝŶĞĚ ƚŚĂƚ ŶĞŝŐŚďŽƌŚŽŽĚ ĚŝīĞƌĞŶƟĂƟŽŶ ǁĂƐ ůĂĐŬŝŶŐ ĨŽƌ ŽƵƌ purposes. For example, nine respondents ŝĚĞŶƟĮĞĚ ͞^ŽƵƚŚ ƵƐƟŶ͟ as their neighborhood, which we saw as such a broad area that we had ŶŽ ǁĂǇ ŽĨ ĚĞĮŶŝŶŐ͘ &Žƌ ĨƵƚƵƌĞ ŝŶƚĞƌĂĐƟŽŶƐ ǁĞ will implement zip codes to address this.

^ƵƌǀĞǇ ƉĂƌƟĐŝƉĂŶƚƐ Ăƚ ĂƌƚŽŶ ƌĞĞŬ ^ƋƵĂƌĞ DĂůů ;&z/͗ WĂƌƟĐŝƉĂŶƚƐ Ăƚ ůĞŌ ĂƐŬĞĚ ŶŽƚ ƚŽ ďĞ ƐŚŽǁŶ ŝŶ ǁŽƌŬ ƉƵďůŝƐŚĞĚ ŽŶůŝŶĞͿ

The Stacks: Community Engagement Report

Engagement Methodology

Engagement Preference Survey What?

Where?

The Engagement Preference Survey requires the We intend to reach as many people that live in Austin respondent to answer three main sections and a as possible. The online nature of the survey exempt us submit set of demographic information in order to from defining a set number of locations to administer complete successfully complete the survey.

the survey.

The first two sections are composed of a series of quick That being said, we plan to administer surveys in and straight forward questions that have attached physical form at determined locations with relevance meaning about engagement preferences once to the deployment plan of the stacks. For instance, if a answered. First, respondents are to select the one set number of the library branches are defined as activity they are most likely to do within a series of future hosts of the stacks, we would take the time to them. Then, respondents are required to 22 short, gather prospective user input through preference yes-or-no questions.

survey completion at those locations.

The third section consists in answering the same three questions from the previous â&#x20AC;&#x153;Short Messaging System (SMS)â&#x20AC;? engagement exercise: - What do you hold dearest about living in Austin? - What is your greatest concern about the cityâ&#x20AC;&#x2122;s future? - Do you think city government want to hear your concern? - If so, would you know what part of city government to contact about your concern?

The Stacks: Community Engagement Report

Why?

Who?

In order to better design the context of the interactive We hope to reach as many Austin residents as possible, tools in the stack we must have a proper but we plan to do so in an systematic way. We must not understanding of our audienceâ&#x20AC;&#x2122;s engagement profile pursue to target a benchmark of number of respondents. Instead, we hope to build a sample that is

and preferences. The input from the survey will allow us to build an engagement profile for areas of the city (the surveyâ&#x20AC;&#x2122;s input can be classified by zipcode) in order to better organize the deployment of The Stacks in any

representative of the current distribution of Austin demographics in terms of population distribution by zipcode, gender, and medium age - since those are the demographic variables we request in order to fill out the survey/ If we are able to match these demographic

determined location.

characteristics in our sample we can state assumptions about

user

engagement

preferences

with

considerable degree of confidence. PHYSICAL SURVEYS

We will pursue the collection of data in both the physical administration of the surveys in selected sites and by using digital media and hardware to evaluate user interaction with technology and gather input simultaneously

The Stacks: Community Engagement Report

First Results

Section 1 Quickly read through this 6 blocks of activities and select ONE activity from each block which you are MOST LIKELY to do. Plant a tree in your neighborhood

19%

Read a book

52%

Make/paint your own dishes Volunteer at an animal shelter

Program a video game

8% 21%

Give music lessons

10%

Take your grandmother out for lunch

27%

Chill on the porch

60%

Interpreting our first results In this first collection of data, we found evidence

speaks

about

the

individualistic nature of respondents

Lay by the pool

29%

Fix a broken car

13%

Tutor a middle schooler

10%

Cook a big dinner

48%

Coach a little league team

10%

We would like to point out that despite

Visit a museum

53%

not being the top choices, activities

Learn a foreign language

24%

involving some kind of outreach or

Help an old man clean up his yard

13%

solidarity fall within the second or the

thus far. Overwhelmingly the most popular response within each group reflects an individual activity of some sort.

third choice of preference in the groups. Watch Discovery Channel

23%

Help a child tie their shoes

11%

Attend an interesting public event

61%

Set a friend up on a blind date

The Stacks: Community Engagement Report

Section 2 Quickly, choose either yes or no to the following statements. Be quick and to the point, don't hesitate too much in your answer Y

I fix things just as soon as they break

32 23

My friends' needs are more important than my own

26 29

I find it difficult to speak loudly

21 34

It is a soon to waste time

21 34

I participate on social media religiously

27 28

I can describe most of the houses on my block

31 24

I am more likely to be late than I am to be early

21 34

I need my alone time

While it is hard to speak of the result of

I always notice when my friends get a haircut

38 17

this section in terms of the engagement

I often do things at the last minute

35 20

preference of our entire sample group,

I'd rather work with a team than work alone

22 33

we would like to highlight the prompts

Small changes really throw me off

13 42

that displayed a clear tendency of

I am very social

33 22

choice.

When I take a trip, I plan everything in advance

13 42

Respondents are not thrown off by

Most people in my life deserve my trust

small changes, and, as a matter of fact,

When I talk, others listen

41 14

they are firm supporters of the

Other people's problems don't concern me

assumption under which small actions

I would rather plan a party than go to someone else's 14 41 I often remember my dreams in detail

25 30

I believe small actions can lead to bigger change

It bothers me when people don't cut their grass

18 37

I often do chores in a hurry

26 29

Interpreting our first results

lead to bigger change. Linked to section oneâ&#x20AC;&#x2122;s individualistic response tendencies, respondents are also highly conscious of their likelihood to spend time on their own. At the same time that does not seem to affect the fact that they appreciate those who surround their living or the conception about their own influence on others. Items involving planning for others or in advance tend to show

tendency

towards improvisation and individual planning instead. The Stacks: Community Engagement Report

On Assets, Concerns, and Communication

Section 3 Please answer this questions appropriately, type in you answer or select the option that fits you best.

What do you love about Austin or your community?

What is your greatest concern about Austin and your community and its future?

Do you feel that city government wants to hear your concern? (Y/N)

If so, would you know what part of city government to contact about your concern? (Y, type in the party / I donâ&#x20AC;&#x2122;t have any idea)

The Stacks: Community Engagement Report

Reflection

Gathering and Synthesizing The volume of data provided by this input will have to be managed in a way that valuable common threads, assets and issues can be easily tracked down and synthesized. Moving forward, the use of software solution for content analysis and streamlining will be considered to make this data more valuable.

A Break in the Structure

50/50

Y/N split responses

We can identify and group assets, concerns, and geographic engagement profiles, but how useful is it to do so if these are sets of temporary data. They are continuously changing; what we find to be assets today may very well cease to be so in the foreseeable future.

86%

I donâ&#x20AC;&#x2122;t have any idea.

The communication methods bottom-up and top-down between the individuals and the stakeholders providing services and resources are not strong. The fact that 86% of respondents have no idea of who to contact in regards to their concerns, show a break in the structure of communication. The collective sharing of ideas and concerns is essential for the fostering of an engaged and informed body of citizens that then are inspired to act upon relevant issues.

Future Considerations As we move forward with the surveys we must analyze the engagement preference data on a geographic location (based on zipcode) approach. Then, we can begin to build an engagement profile for the different a within Austin. The results shown in this report include data collected from 55 respondents, from which roughly half are male and half female, with an respondent average age of 27.1 yo. Moving forward the sampleâ&#x20AC;&#x2122;s demographic characteristics must strive to match those of Austin and the communities we seek to reach out. The Stacks: Community Engagement Report

On Engagement Preference

Section 1 Quickly read through this 6 blocks of activities and select ONE activity from each block which you are MOST LIKELY to do. Plant a tree in your neighborhood Read a book Make/paint your own dishes Volunteer at an animal shelter

Program a video game Give music lessons Take your grandmother out for lunch Chill on the porch

Lay by the pool Fix a broken car Tutor a middle schooler Cook a big dinner

Coach a little league team Visit a museum Learn a foreign language Help an old man clean up his yard

Watch Discovery Channel Help a child tie their shoes Attend an interesting public event Set a friend up on a blind date

The Stacks: Community Engagement Report

Section 2 Quickly, choose either yes or no to the following statements. Be quick and to the point, don't hesitate too much in your answer Y

I fix things just as soon as they break My friends' needs are more important than my own I find it difficult to speak loudly It is a soon to waste time I participate on social media religiously I can describe most of the houses on my block I am more likely to be late than I am to be early I need my alone time I always notice when my friends get a haircut I often do things at the last minute I'd rather work with a team than work alone Small changes really throw me off I am very social When I take a trip, I plan everything in advance Most people in my life deserve my trust When I talk, others listen Other people's problems don't concern me I would rather plan a party than go to someone else's I often remember my dreams in detail

Decoding Responses Each of the activities and questions in

I believe small actions can lead to bigger change

the first two sections of the survey have

It bothers me when people don't cut their grass

an attached evaluation value. The value

I often do chores in a hurry

being measured is the passivity or likelihood to action of the respondent. An activity such as “Tutor a middle schooler” ranks higher in likelihood to action than “Lay by the pool”. Similarly, the questions can be interpreted for the likelihood of engagement of the respondents

with

issues

their

context. The Stacks: Community Engagement Report

The Stacks: Community Engagement Report

Adoption Plan

The Stacks: Community Engagement Report

Projected Timeline

dŚĞ ĮƌƐƚ ƐĞƚ ŽĨ ^ƚĂĐŬƐ ǁŝůů ďĞ ĐŽŵƉůĞƚĞĚ ďǇ ƵŐƵƐƚ ϭϰƚŚ͕ ϮϬϭϰ͘ ŌĞƌ ĐŽŵƉůĞƟŽŶ ŽĨ ƚŚŝƐ ƐĞƚ͕ ƚŚĞ ƵƐƟŶ ^ƚĂĐŬ dŽƵƌ ǁŝůů ƌĞƐƵŵĞ͘ ƵƌŝŶŐ ƚŚŝƐ ƟŵĞ ŽĨ ĂƉƉƌŽǆŝŵĂƚĞůǇ ƚǁŽ ǇĞĂƌƐ͕ dŚĞ ^ƚĂĐŬƐ ǁŝůů ĂĐĐŽŵƉůŝƐŚ ŝƚƐ ŽƵƚƌĞĂĐŚ ŵŝƐƐŝŽŶ Ăƚ ŝƚƐ ĨƵůůĞƐƚ͘ dŚĞ ƵƐƟŶ WƵďůŝĐ >ŝďƌĂƌǇ ƌĂŶĐŚ >ŝďƌĂƌŝĞƐ ǁŝůů ďĞ ƚŚĞ ŵĂŝŶ ŚŽƐƚƐ ŽĨ ƚŚĞ ^ƚĂĐŬ͛Ɛ ĐŽŵƉŽŶĞŶƚƐ ĚƵƌŝŶŐ ƚŚŝƐ ƟŵĞ͘ WŽƚĞŶƟĂů ƉĂƌƚŶĞƌƐ ŽĨ dŚĞ ^ƚĂĐŬ ŵĂǇ ďĞ ĐŽŶƐŝĚĞƌĞĚ ƚŽ ĐŽŵƉůŝŵĞŶƚ ƚŚĞ ůŝďƌĂƌǇ ďƌĂŶĐŚĞƐ ĂƐ ŚŽƐƚƐ ĚƵƌŝŶŐ ƚŚŝƐ ƉĞƌŝŽĚ

2014

ƉƌŽǀŝĚĞĚ ƚŚĂƚ ƚŚĞŝƌ ĐŽŶƚƌŝďƵƟŽŶ ĞǆƚĞŶĚƐ ƚŚĞ ŽƵƚƌĞĂĐŚ ŽĨ dŚĞ ^ƚĂĐŬƐ͘

The Stacks: Community Engagement Report

Ǉ ŵŝĚ ƚŽ ůĂƚĞ ϮϬϭϲ͕ dŚĞ ^ƚĂĐŬƐ ǁŝůů ĮŶĚ ƚŚĞŝƌ ,ŽŵĞ ĂƐĞ ŝŶ ƚŚĞ ĮŶŝƐŚĞĚ ƵƐƟŶ ĞŶƚƌĂů WƵďůŝĐ >ŝďƌĂƌǇ͘ Ǉ ƚŚĞŶ͕ dŚĞ ^ƚĂĐŬƐ ǁŽƵůĚ ŚĂǀĞ ďƵŝůƚ Ă ƐƚƌŽŶŐ ĂŶĚ ƐƵďƐƚĂŶƟĂƟŽŶ ĚĂƚĂďĂƐĞ ŽĨ ƐŚĂƌĞĚ ŝĚĞĂƐ ĂŶĚ ƉƌŽũĞĐƚƐ͘ dŚĞ ƵƐƟŶ ^ƚĂĐŬ dŽƵƌ ǁŽƵůĚ ŚĂǀĞ ĞǆƉĂŶĚĞĚ ƚŚĞ ƚŽŽů͛Ɛ ĐŽŶƐƟƚƵĞŶĐǇ ĂŶĚ ƌĞůĞǀĂŶĐĞ͘ dŚĞ ƌĞůĞǀĂŶĐĞ ĂŶĚ ƐƵĐĐĞƐƐĨƵů ƐƚĞǁĂƌĚƐŚŝƉ ŽĨ dŚĞ ^ƚĂĐŬƐ ǁŝůů ĂůƐŽ ŵĞĂŶ ƚŚĂƚ ĚƵƌŝŶŐ ƚŚĞ ƚǁŽ ǇĞĂƌƐ ŽĨ ƚŽƵƌŝŶŐ͕ ĂĚĚŝƟŽŶƐ ǁŽƵůĚ ŚĂǀĞ ďĞĞŶ ŵĂĚĞ ƚŽ dŚĞ ^ƚĂĐŬƐ ƐĞƚ͘ KƉƉŽƌƚƵŶŝƟĞƐ ĨŽƌ ĂĚĚŝƟŽŶ ƚŽ ƚŚĞ ƐǇƐƚĞŵ ƌĂŶŐĞ ĨƌŽŵ ďƵŝůĚŝŶŐ ŶĞǁ ƐƚĂĐŬƐ ƚŽ ƚŚĞ ĚĞǀĞůŽƉŵĞŶƚ ŽĨ ĚŝŐŝƚĂů ŝŶƚĞƌĨĂĐĞ ƚŽŽůƐ ƚŚĂƚ ŝŵƉƌŽǀĞ ƚŚĞ ŝŶƚĞƌĂĐƟŽŶ ŽĨ ĐŽŶƐƟƚƵĞŶƚƐ ǁŝƚŚ ƚŚĞ ĚŝŐŝƚĂů ŝŶƚĞƌĨĂĐĞ ŽĨ dŚĞ ^ƚĂĐŬƐ͘ dŚĞ ^ƚĂĐŬƐ ǁŝůů ďĞ Ă ǀĂůƵĂďůĞ ƚŽŽů ŝŶ ƚŚĞ ŶĞǁ ůŝďƌĂƌǇ͛Ɛ ŵŝƐƐŝŽŶ ŽĨ ĚŝƐƚƌŝďƵƟŶŐ ŬŶŽǁůĞĚŐĞ ƚŽ ŝƚƐ ĐŽŶƐƟƚƵĞŶĐǇ ŝŶ

2016

2015

ŝŶŶŽǀĂƟǀĞ ĂŶĚ ĂĐĐĞƐƐŝďůĞ ŵĞƚŚŽĚƐ͘

The Stacks: Community Engagement Report

The Steward Manual /Ŷ ŽƌĚĞƌ ƚŽ ĞŶƐƵƌĞ ƚŚĂƚ dŚĞ ^ƚĂĐŬƐ ƉĞƌĨŽƌŵ ƚŽ ƚŚĞŝƌ ĨƵůůĞƐƚ ƉŽƚĞŶƟĂů ĂŶĚ ƉƌŽǀŝĚĞ ƚŚĞ ďĞƐƚ ŽĨ ŝƚƐ ďĞŶĞĮƚƐ ƚŽ ƚŚĞ ŝƚǇ͕ ǁĞ ǁŝůů ƉƌŽǀŝĚĞ ŽƵƌ ůŽŶŐͲƚĞƌŵ ƐƚĞǁĂƌĚ ĂŶĚ ƉĂƌƚŶĞƌƐ ǁŝƚŚ Ă ^ƚĞǁĂƌĚ DĂŶƵĂů͘ dŚĞ ^ƚĞǁĂƌĚ DĂŶƵĂů ǁŝůů ŝŶĐůƵĚĞ ƉƌŽĚƵĐƚ ƐƉĞĐŝĮĐĂƟŽŶƐ ĂŶĚ ƉŽůŝĐǇ ĂŶĚ ĂĚŵŝŶŝƐƚƌĂƟŽŶ ƉƌŽƉŽƐĂůƐ ĨŽƌ ƚŚĞ ƚƌĂŶƐƉŽƌƚĂƟŽŶ͕ ŽƵƚƌĞĂĐŚ ;ďƌĂŶĚŝŶŐ ĂŶĚ ŵĂƌŬĞƟŶŐͿ͕ ŵĂŝŶƚĞŶĂŶĐĞ ĂŶĚ ƐĞĐƵƌŝƚǇ͕ ĂŶĚ ƉƌŽĚƵĐƚ ĚĞƉůŽǇŵĞŶƚ͘ dŚĞ ^ƚĞǁĂƌĚ DĂŶƵĂů ǁŝůů ƉƌŽǀŝĚĞ ƚŚĞ ďĂƐŝƐ ĨŽƌ Ă ƐƵĐĐĞƐƐĨƵů ĂĚŵŝŶŝƐƚƌĂƟŽŶ ŽĨ ƚŚĞ ƚŽŽů ƐŽ ƚŚĂƚ ŝƚ ĨƵůĮůůƐ ƚŚĞ

T R A NS S PO ORTATIO

ŽƵƚƌĞĂĐŚ ŐŽĂůƐ ŝƚ ŝƐ ƐĞƚ ƚŽ ĚŽ ďǇ ƚŚĞ ĚĞƐŝŐŶĞƌƐ͘

Stewardship Plan: Must Do: ͻ ƐƐĞŵďůǇ /ŶƐƚƌƵĐƟŽŶƐ ͻ WŽƚĞŶƟĂů ĞƉůŽǇŵĞŶƚͬ ŚĞĐŬͲŽƵƚ ^ƚƌĂƚĞŐŝĞƐ ͻ DĂŝŶƚĞŶĂŶĐĞ WůĂŶͬ^ĐŚĞĚƵůĞ Wish List: ͻ ƉƉƐ ;ǁŚĂƚ ƚŚĞ ƐĐƌĞĞŶ ĚŽĞƐ ŵŽƌĞ ƚŚĂŶ ^d <^Ϳ ͻ ŽůůĞĐƟŽŶ ŽĨ KƌĂů EĂƌƌĂƟǀĞƐ ͻ hƐĞƌͲŐĞŶĞƌĂƚĞĚ ƉƌŽďůĞŵͬ ŝƐƐƵĞ ĚĂƚĂ ďĂƐĞ /Ĩ ǁĞ ŚĂǀĞ ƟŵĞ͗ • ŽŵƉƌĞŚĞŶƐŝǀĞ DĂƌŬĞƟŶŐ WůĂŶ ͬ ƌĂŶĚŝŶŐ • ŽŵƉĞƟƟŽŶ ĨŽƌ ƐƚĂĐŬͬ /ŶƚĞƌĂĐƟǀĞ ƚŽŽůƐ ;ĚŝŐŝƚĂůнĂŶĂůŽŐͿ

MA AINTENANCE

The Stacks: Community Engagement Report

OUTREACH

STEWARD MANUAL KůĚ YƵĂƌƌǇ

EŽ EŽƌƚŚ sŝůůĂŐ s ĂŐĞ sŝůůĂŐĞ

ZĞĐǇĐůĞĚ zĂƌďŽƌŽƵŐŚ ZĞĂĚƐ

^ƚ͘ :ŽŚŶ

ƵƐƟŶ ,ŝƐƚŽƌǇ ĞŶƚĞƌ

,ŽǁƐŽŶ

tŝŶĚƐŽƌ WĂƌŬ

hŶŝǀĞƌƐŝƚǇ ,ŝůůƐ

DEPLOY YM M E NT NT MANUAL KĂŬ ^ƉƌŝŶŐƐ KĂ KĂŬ ^ƉƌŝŶŐƐ ^Ɖ ŐƐ

&ĂƵůŬ ĞŶƚƌĂů >ŝďƌĂƌǇ

ĂƌǀĞƌ

dĞƌƌĂǌĂƐ

ĞƉĞĚĂ

dǁŝŶ KĂŬƐ ZƵŝǌ

The Stacks: Community Engagement Report

87 DĂŶĐŚĂĐĂ

The Stacks: Community Engagement Report

Measuring Impacts

The Stacks: Community Engagement Report

Measuring Impacts

Evaluation Challenge 2 /ƚ ŝƐ ĞǆĐĞƉƟŽŶĂůůǇ ĚŝĸĐƵůƚ ƚŽ ĞǀĂůƵĂƚĞ ƚŚĞ ƐƵĐĐĞƐƐ ŽĨ Ă ƉƌŽũĞĐƚ ƚŚĂƚ ĞƐƐĞŶƟĂůůǇ ƐƚƌŝǀĞƐ ƚŽ ĚĞŵŽĐƌĂƟǌĞ ĚĞƐŝŐŶ ƚŽ the point where lay people can competently and ĐŽŶĮĚĞŶƚůǇ ĞŶŐĂŐĞ ŝŶ ƚŚĞ ĐŝƚǇ ƉůĂŶŶŝŶŐ ƉƌŽĐĞƐƐ͘ tŚĞŶ ƚŚĂƚ ƉƌŽũĞĐƚ ĂůƐŽ ĞŶĚĞĂǀŽƌƐ ƚŽ ĂĐŚŝĞǀĞ ƚŚƌŽƵŐŚ ĐŝƟǌĞŶ ĞŶŐĂŐĞŵĞŶƚ Ă ŵŽƌĞ ĞƋƵŝƚĂďůĞ ƵƐƟŶ͕ ƚŚĞ ƚĂƐŬ ŽĨ ƉƌŽũĞĐƚ ĞǀĂůƵĂƟŽŶ ďĞĐŽŵĞƐ ŽǀĞƌǁŚĞůŵŝŶŐ͘ tĞ ƚŚŝŶŬ ŝƚ͛Ɛ ǁŽƌƚŚ Ă ŵŽŵĞŶƚ ƚŽ ƐƵŵŵĂƌŝǌĞ ƚŚĞ ĐŚĂůůĞŶŐĞƐ ŽĨ ƉƌŽũĞĐƚ ĞǀĂůƵĂƟŽŶ ďĞĐĂƵƐĞ ƚŚĞ ĐŚĂůůĞŶŐĞƐ ƌĞƉƌĞƐĞŶƚ ƐŽ ŵƵĐŚ ŵŽƌĞ ƚŚĂŶ ĐŽŶƐƚƌĂŝŶƚƐ ŽŶ ƚŚĞ ĞǀĂůƵĂƟŽŶ ƉƌŽĐĞƐƐ͘ dŚĞǇ ĂůƐŽ ƌĞƉƌĞƐĞŶƚ ƚŚĞ ĐƌĞĂƟǀĞ ƚĞŶƐŝŽŶƐ ƚŚĂƚ ŚĂǀĞ ĚƌŝǀĞŶ ŽƵƌ ĞŶƟƌĞ ƉƌŽĐĞƐƐ ŽĨ ƉƵďůŝĐ ŝŶƚĞƌĞƐƚ ĚĞƐŝŐŶ͘ dŚĞǇ ĂƌĞ ďŽƚŚ ƐƚĂƌƟŶŐ ƉŽŝŶƚ ĂŶĚ ĞŶĚŝŶŐ ƉŽŝŶƚ ĨŽƌ ŽƵƌ ĚĞƐŝŐŶ ǁŽƌŬ͘

dŚĞ ^ƚĂĐŬƐ ĞŶĂďůĞ ĐŝǀŝĐ ĐŚĂŶŐĞ ƚŚƌŽƵŐŚ ĐŽŐŶŝƟǀĞ change͘ tĞ ďĞůŝĞǀĞ ƚŚĞ ŐƌĞĂƚĞƐƚ ƐƵĐĐĞƐƐ ǁĞ ĐĂŶ ŚĂǀĞ ŝƐ a measurable impact on the ability and willingness of ƉĞŽƉůĞ ƚŽ ŝŶŝƟĂƚĞ ĂŶĚ ƐƵƐƚĂŝŶ ĐŝǀŝĐ ĐŚĂŶŐĞ͘ KƵƌ ŵĞĐŚĂŶŝƐŵ ĨŽƌ ĐŝǀŝĐ ĐŚĂŶŐĞ ŝƐ ĐŽŐŶŝƟǀĞ ĐŚĂŶŐĞ͘ Ǉ ĨĂĐŝůŝƚĂƟŶŐ Ă ŶĞǁ ĞǆƉĞƌŝĞŶĐĞ ŽĨ ƚŚĞ ĐŝƚǇ͕ ƚŚĞ ^ƚĂĐŬƐ embody a public pedagogy that aims to grow the human ĐĂƉŝƚĂů ŽĨ ƚŚŽƐĞ ǁŚŽ ƵƐĞ dŚĞ ^ƚĂĐŬƐ͘ DĞĂƐƵƌŝŶŐ ŽƵƌ success requires us to evaluate the extent to which the ŝŶĚŝǀŝĚƵĂůƐ ǁŚŽ ŝŶƚĞƌĂĐƚ ǁŝƚŚ dŚĞ ^ƚĂĐŬƐ ĞǆƉĞƌŝĞŶĐĞ ůĂƐƟŶŐ ĐŽŐŶŝƟǀĞ ĐĂƉĂĐŝƚǇ ŐƌŽǁƚŚ͕ ƉĂƌƟĐƵůĂƌůǇ ŝŶ ƚŚĞ ĂƌĞĂƐ ŽĨ ŽďƐĞƌǀĂƟŽŶĂů ĂĐƵŝƚǇ͕ ĐƌĞĂƟǀĞ ƉƌŽďůĞŵ ƐŽůǀŝŶŐ͕ ƐĞůĨͲŵŽƟǀĂƟŽŶ͕ ĂŶĚ ĐŽŵŵƵŶŝĐĂƟŽŶĂů ĂďŝůŝƚǇ͘

Challenge 1

Challenge 3

The Stacks strive to enable change for a city, but must do ƐŽ ŽŶĞ ĐŝƟǌĞŶ Ăƚ Ă ƟŵĞ͘ &ƌŽŵ ƚŚĞ ďĞŐŝŶŶŝŶŐ ƚŚĞƌĞ ŚĂƐ ďĞĞŶ Ă ƐŽƌƚ ŽĨ ĐŽŶĨƵƐŝŽŶ ĂďŽƵƚ ǁŚŽ Žƌ ǁŚĂƚ ŽƵƌ ƉƌŽũĞĐƚ ŝƐ ŵĞĂŶƚ ƚŽ ĨĂĐŝůŝƚĂƚĞ͘ KƵƌ ŐƌĂŶƚ ŵĂŶĚĂƚĞ ƐƉĞĂŬƐ ŽĨ ƚŚĞ ŝƚǇ ŽĨ ƵƐƟŶ ĂƐ ŽƵƌ ĂĐƟŽŶ ƚĂƌŐĞƚ͕ ďƵƚ Ăƚ ƚŚĞ ŵŽƐƚ ĨƵŶĚĂŵĞŶƚĂů ůĞǀĞů ĐŝƟĞƐ ĂƌĞ ĐŽůůĞĐƟŽŶƐ ŽĨ ŝŶĚŝǀŝĚƵĂůƐ͘ dŚĞ ŵŽŵĞŶƚƵŵ ĨŽƌ ĐŚĂŶŐĞ ŵƵƐƚ ŽǀĞƌĐŽŵĞ ƚŚĞ ŝŶĞƌƟĂ ŽĨ individual ways of experiencing, thinking about, and ĂĐƟŶŐ ƵƉŽŶ ƚŚĞ ƉŚǇƐŝĐĂů ĨĂďƌŝĐ ŽĨ ƚŚĞ ĐŝƚǇ͘ tŝƚŚ ƚŚŝƐ ŝŶ mind, we evaluate our success by examining individuals through the lens of the city, considering the many ways ƚŚĞ ŝŶĐƌĞĂƐĞĚ ĞĸĐĂĐǇ ŽĨ ŝŶĚŝǀŝĚƵĂůƐ ŵŝŐŚƚ ďĞ ƌĞŇĞĐƚĞĚ ŝŶ ŵĂƚĞƌŝĂů ĐŚĂŶŐĞƐ ƚŽ ƚŚĞ ĐŝƚǇ ŽĨ ƵƐƟŶ͘

Though technically mobile, the Stacks are limited by ƚŚĞŝƌ ŶĞĞĚ ƚŽ ĂƩƌĂĐƚ ĐŝƟǌĞŶƐ ƚŽ ĂŶ ŝŶƚĞƌĂĐƟŽŶ͘ ĞĐĂƵƐĞ ŽĨ ƚŚŝƐ ůŝŵŝƚĂƟŽŶ͕ ĂŶ ŽǀĞƌĂůů ĞǀĂůƵĂƟŽŶ ŽĨ ƉƌŽũĞĐƚ ƐƵĐĐĞƐƐ ŵƵƐƚ ĐŽŶƐŝĚĞƌ ƚŚĞ ƉƌŽũĞĐƚ͛Ɛ ŽƵƚƌĞĂĐŚ ĂŶĚ ĚĞƉůŽǇŵĞŶƚ ƉůĂŶƐ͘ tĞ ĂƌĞ ŶŽƚ ƐŝŵƉůǇ ĚĞƐŝŐŶŝŶŐ ĂŶ ŽďũĞĐƚ ͲͲ ǁĞ ĂƌĞ ĚĞƐŝŐŶŝŶŐ Ă ƉƌŽŐƌĂŵ ĨŽƌ ƐŽĐŝĂů ĐŚĂŶŐĞ͘ Ŷ ĂƵƚŚĞŶƟĐ͕ ŚŽŶĞƐƚ ĞǀĂůƵĂƟŽŶ ŵƵƐƚ ƌĞŇĞĐƚ Ăůů ĐŽŵƉŽŶĞŶƚƐ ŽĨ ŽƵƌ ƉƌŽŐƌĂŵ͕ ŝŶĐůƵĚŝŶŐ ŽƵƚƌĞĂĐŚ ĂŶĚ ĚĞƉůŽǇŵĞŶƚ͘

The Stacks: Community Engagement Report

Challenge 4 dŚĞ ^ƚĂĐŬƐ ŚĂǀĞ ĂŶ ĞƚŚŝĐĂů ŽďůŝŐĂƟŽŶ ƚŽ ƉƌŽǀŝĚĞ ĐŽŶƚĞŶƚ ǁŝƚŚŽƵƚ ƉƌĞƐĐƌŝďŝŶŐ ĐŽŶƚĞŶƚ. For The Stacks to achieve its goal, it must be able to provide enough content to engage the public in a process of personal capacity building, but cannot prescribe or limit content in a way the prevents the public from applying Stacks tools to ĐŽŵŵƵŶŝƚǇ ƉƌŽďůĞŵƐ ǁĞ ĐĂŶ ŶŽƚ ĂŶƟĐŝƉĂƚĞ͘ tĞ ŝŶĐůƵĚĞ measures of adaptability in order to determine the extent to which the Stacks can successfully grow to ĂĐĐŽŵŵŽĚĂƚĞ ĂŶ ĞǀĞƌͲĐŚĂŶŐŝŶŐ ƵƐƟŶ͘

Challenge 5 dŚĞ ^ƚĂĐŬƐ ƌĞƉƌĞƐĞŶƚ Ă ǀŝƐŝŽŶ ĨŽƌ ƚŚĞ ĨƵƚƵƌĞ ƚŚĂƚ ƌĞůŝĞƐ ŝŶ ŶŽ ƐŵĂůů ƉĂƌƚ ŽŶ ƚŚĞ ƌĞĐůĂŵĂƟŽŶ ŽĨ ƚŚĞ ƉĂƐƚ͘ ^ĞǀĞƌĂů ŽĨ ŽƵƌ ŽƵƚĐŽŵĞ ŐŽĂůƐ ƌĞĨĞƌ ƚŽ Ă ƉƌĞƐĞƌǀĂƟŽŶ ŽĨ ͞ ƵƐƟŶ ĐƵůƚƵƌĞ͘͟ dŚĞ ƋƵĞƐƟŽŶ ŽĨ ƵƐƟŶ ĐƵůƚƵƌĞ ŝƐ ŽŶĞ ŽĨ ĐƵůƚƵƌĂů ĞǀŽůƵƟŽŶ ǀĞƌƐƵƐ ĐƵůƚƵƌĂů ĞǆƟŶĐƟŽŶ͗ ǁŝůů ĐƵůƚƵƌĂů ĞůĞŵĞŶƚƐ ŽĨ ͞ŽůĚ ƵƐƟŶ͟ ĐŽͲĞǀŽůǀĞ ǁŝƚŚ ƚŚĞ ŶĞǁ͕ Žƌ ǁŝůů the new eradicate and erase much of what makes our ĐŝƚǇ ƐƉĞĐŝĂů͍ dŚĞ ^ƚĂĐŬƐ ĂƌĞ ŝŶƚĞŐƌĂů ƚŽ ƚŚĞ ĞǀŽůƵƟŽŶ ŽĨ ƵƐƟŶ ĐƵůƚƵƌĞ͕ ƐŝŶĐĞ ƚŚĞǇ ĨĂĐŝůŝƚĂƚĞ ĚŝĂůŽŐ ďĞƚǁĞĞŶ ŽůĚĞƌ ĂŶĚ ŶĞǁĞƌ ƵƐƟŶŝƚĞƐ͘ ZĞĐŽŐŶŝǌŝŶŐ ƚŚĞ ŝŵƉŽƌƚĂŶĐĞ ŽĨ ĚŝĂůŽŐ ďĞƚǁĞĞŶ ŽƚŚĞƌǁŝƐĞ ĚŝƐĐŽŶŶĞĐƚĞĚ ĐŝƟǌĞŶ ŐƌŽƵƉƐ ƚŽ ƚŚĞ ƉƌĞƐĞƌǀĂƟŽŶ ĂŶĚ ĞǀŽůƵƟŽŶ ŽĨ ŽƵƌ ĐŝƚǇ͛Ɛ ƵŶŝƋƵĞ ĐƵůƚƵƌĞ͕ ŽƵƌ ĞǀĂůƵĂƟŽŶ ŵŽĚĞů ŝŶĐůƵĚĞƐ ŵĞĂƐƵƌĞƐ ŽĨ ĐŽŵŵƵŶŝƚǇ ĐŽŶŶĞĐƟǀŝƚǇ ĂŶĚ ĐƵůƚƵƌĂů ĐŽŶƟŶƵŝƚǇ͘

The Stacks: Community Engagement Report

Evaluation With these challenges in mind, we strive to develop an ĞǀĂůƵĂƟŽŶ ŵŽĚĞů ƚŚĂƚ ŝƐ ďŽƚŚ ƌŝŐŽƌŽƵƐ ĂŶĚ ƉƌĂĐƟĐĂů͘ KƵƌ model will be aligned with the goals outlined in our ƌĞƐĞĂƌĐŚ ƋƵĞƐƟŽŶ͕ ǀŝƐŝŽŶ ƐƚĂƚĞŵĞŶƚ͕ ĂŶĚ ŽƵƚĐŽŵĞ framework, and will be comprised of both benchmarks ĂŶĚ ƉƐǇĐŚŽŵĞƚƌŝĐƐ͘ ĞŶĐŚŵĂƌŬƐ ǁŝůů ĞǀĂůƵĂƚĞ ŽƵƌ success in reaching an appropriately diverse ĐƌŽƐƐͲƐĞĐƟŽŶ ŽĨ ƵƐƟŶ͛Ɛ ĐŝƟǌĞŶƌǇ͘ dŚĞǇ ǁŝůů ĂůƐŽ ƌĞǀĞĂů ŚŽǁ ĂŶĚ ǁŚĞƌĞ ǁĞ ĂƌĞ ĂďůĞ ƚŽ ĞŶŐĂŐĞ ƵƐƟŶŝƚĞƐ͘ dĂŬĞŶ together, these benchmarks will help us understand whether our ethics statement and value framework ;ǁŚŝĐŚ ǁĞƌĞ ĚŝƌĞĐƚĞĚ ƚŽǁĂƌĚ ŝŶĐƌĞĂƐĞĚ ĞƋƵŝƚǇͿ ǁĂƐ ŵĂŶŝĨĞƐƚĞĚ ŝŶ ƌĞĂůŝƚǇ͘ WƐǇĐŚŽŵĞƚƌŝĐƐ ŚĞůƉ ƵƐ ĞǀĂůƵĂƚĞ ƚŚĞ ƋƵĂůŝƚǇ ŽĨ ^ƚĂĐŬƐ ŝŶƚĞƌĂĐƟŽŶƐ͘ ůŝŐŶĞĚ ƚŽ ŽƵƌ ǀŝƐŝŽŶ ƐƚĂƚĞŵĞŶƚ͕ ƉƐǇĐŚŽŵĞƚƌŝĐ ĞǀĂůƵĂƟŽŶƐ ǁŝůů ŚĞůƉ ƵƐ ƵŶĚĞƌƐƚĂŶĚ ƚŚĞ ĞǆƚĞŶƚ ƚŽ ǁŚŝĐŚ ƚŚĞ ^ƚĂĐŬƐ ƉƌĞƉĂƌĞ ƵƐĞƌƐ ƚŽ ŝĚĞŶƟĨǇ͕ ĂŶĂůǇǌĞ͕ ĂŶĚ ĂĐƚ ƵƉŽŶ ƚŚĞŝƌ ĐŽŵŵƵŶŝƚǇ͛Ɛ ƉƌĞƐƐŝŶŐ ŝƐƐƵĞƐ͘ DŽƌĞ ƐƉĞĐŝĮĐĂůůǇ͕ ƉƐǇĐŚŽŵĞƚƌŝĐ ĞǀĂůƵĂƟŽŶƐ ǁŝůů ŵĞĂƐƵƌĞ ǁŚĞƚŚĞƌ ^ƚĂĐŬƐ ŝŶƚĞƌĂĐƟŽŶƐ ĂƵŐŵĞŶƚ ƵƐĞƌƐ͛ ŽďƐĞƌǀĂƟŽŶĂů ĂĐƵŝƚǇ͖ ƐƉĂƟĂů ƌĞĂƐŽŶŝŶŐ ƐŬŝůůƐ͖ ĐŽŵŵƵŶŝĐĂƟŽŶ ƐŬŝůůƐ͖ ĂŶĚ ĂŶĂůǇƟĐĂů ƐŬŝůůƐ͘ /Ŷ ŽƌĚĞƌ ƚŽ ĞŶƐƵƌĞ ŽƵƌ ŵŽĚĞů͛Ɛ ƌĞůĞǀĂŶĐǇ͕ ǁĞ ǁŝůů ĞŶŐĂŐĞ with our steward and community partners to design an ĂƉƉƌŽƉƌŝĂƚĞ ĞǀĂůƵĂƟŽŶ ƐĞƌŝĞƐ͘ ĞĐĂƵƐĞ ƚŚĂƚ ĐŽŶǀĞƌƐĂƟŽŶ ŝƐ ŽŶŐŽŝŶŐ͕ ǁĞ ƉƌĞƐĞŶƚ ŽƵƌ ĞǀĂůƵĂƟŽŶ ƐĞƌŝĞƐ ŚĞƌĞ ŝŶ ŽƵƚůŝŶĞ ĨŽƌŵ ŽŶůǇ͘ ^ƉĞĐŝĮĐ ŵĞƚƌŝĐƐ ǁŝůů ďĞ ŶĂŵĞĚ ĂŌĞƌ ĐŽŶƟŶƵĞĚ ǁŽƌŬƐŚŽƉƉŝŶŐ ǁŝƚŚ ŽƵƌ ĐŽŵŵƵŶŝƚǇ ƉĂƌƚŶĞƌƐ͕ ŶŽ ůĂƚĞƌ ƚŚĂŶ ǁĞĞŬ ϵ ŽĨ ƚŚĞ ĚĞƐŝŐŶ ďƵŝůĚ͘