Sizing & Information

Jacket Sizes (inches)

Trouser Sizes (inches)

Jean Sizes (inches)

Formal Shirt Sizes (inches)

Collar - Measure around your neck where the shirt collar would normally sit, allowing room for one or two fingers to be inserted between the tape measure and your neck depending on how loose you like to wear your collar.

Sleeve - Take one of your well-fitting shirts and, with the back facing you, measure from the centre of the collar to the shoulder seam and along the sleeve to the end of the cuff. For the most accurate measurement ask someone else to measure you whilst you are wearing the shirt.

Cuffs - All our formal shirts are offered with either single button or double cuffs for cuf flinks. Our country and casual shirts have button cuffs as standard.

Footwear

Alterations - Please allow an extra 14 days for delivery for any shirts ordered with either of the below alterations.

£9 Sleeve Shortening - If you require a shorter sleeve length please let us know and provide your preferred length to the nearest half inch. The most we can shorten sleeves by is 3 inches and we cannot exchange or refund shirts that have had their sleeves shortened. Sleeve shortening is only available on our formal shirts.

£5 Breast Pockets - Our classic formal shirts come as standard without a pocket, please let us know if you would like a pocket adding.

When buying any of our footwear please be sure to try them for size on a carpet so that, should you need to return or exchange them they are in as new condition and in their original packaging. We cannot accept footwear back where either the soles or upper are marked in any way, unless they are inherently faulty.

FREE RETURNS GUARANTEE. If you are not satisfied with any item from Joseph Turner you can return it within 90 days (7 days for clearance items) for exchange or a full refund. We cannot exchange or refund items that have been washed or worn except for the purpose of being tried on for size, or items that have been altered, unless they are inherently faulty.

Delivery

Royal Mail UK Standard £4.95 3-5 working days

Royal Mail UK 1st Class £5.95 1-2 working days

UPS UK Next Day £7.95 Next day if ordered by 2pm excludes weekend deliveries

Exchange & Returns

1. Fill in the returns form that is included in the parcel we sent you.

Royal Mail UK Saturday £14.95 Saturday if ordered by 2pm Friday

Rest of World £17.95 12-14 working days

2. Attach the self-adhesive freepost returns label (supplied with your order) to your parcel.

3. Take it to the Post Of fice. Please get a free proof of postage receipt as the parcel is your responsibility until it reaches us.

DUTY & CUSTOMS. Orders delivered outside the UK may attract duty and local sales taxes, which are the customer’s responsibility and must be paid upon receipt of the goods. These rules vary by country and your local government determines duty and customs charges. All our products are distributed from the UK.