Business Journal 20180101

BUSINESS JOURNAL

KIRKSEY BROTHERS,Tupelo’s oldest furniture store, pg. 4

JANUARY 2018

BIZBUZZ.DJOURNAL.COM

Entrepreneurial spirit drives family owned businesses

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STARKVILLE: a hub for entrepreneurs

More educated workers lead to more and better jobs.

TY ROBINSON: It’s all in the family

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THE NORTHEAST MISSISSIPPI

JANUARY 2018

More educated workers lead to more and better jobs

U

DENNIS SEID

nemployment is at a record low in Northeast Mississippi and in all of the Magnolia State.

Not since the turn of the millennium, when the dot.com boom was at its apex, have we seen such good figures.

But there’s always a “but.”

Mississippi still lacks and adequately educated or trained workforce to meet the future demands of employers.

In Northeast Mississippi, particularly in Tupelo, we’re quite

familiar with the refrain, “more and better jobs” promoted by the Community Development Foundation.

The CDF, plus economic development organizations across ther region, have done well in recruiting and retaining business and industry.

But imagine if we had the workforce to attract more higher-skill, higher-paying jobs. Not to denigrate the work of those who make a living with the lower-skill jobs. They help create the backbone of the economy. But the future is clear when you look at the jobs of the 21st century and beyond.

We have to be smarter and work smarter.

A recent survey by the Mississippi Secretary of State’s Office

of about 100,000 business owners revealed common hurdles to starting a business, investing, and expanding operations in Mississippi. Among the to challenges is a “continued lack of an educated workforce.”

More than 1,800 business owners responded to the survey, which included nine questions focused on business needs, employee qualifications and other Mississippi business barriers, according to the Secretary of State’s office.

“We need more jobs, higher wages, and greater opportunities for all Mississippians, but the message businesses are sending us is clear. We will fail to accomplish these goals if we do not have an educated workforce,” Secretary of State

Delbert Hosemann said. “The main thing needs to stay the main thing – an educated workforce.

Among other responses, the survey shows: • About 75 percent of Mississippi businesses find it moderately to significantly difficult to find an educated workforce; • It takes more than 47 percent of businesses three months to a year (or more) to find a qualified employee for an open position; • About 45 percent of current businesses said they would expand in Mississippi if they had an educated workforce; • More than 45 percent of businesses require employees to hold a two-year degree or higher; and

• More than 30 percent of businesses said an educated workforce is most important to their business, and 20 percent said community support was most important.

“We have traveled all over our state to visit elementary to high schools, and I sense the movement of our educators to provide not only basic education but also technical training,” Hosemann said. “More and more of this collaboration will be with our community college system to fulfill the now obvious current and future need for an educated workforce.”

In Northeast Mississippi, the CREATE Foundation’s TURN TO COLUMN, 11

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BUSINESS JOURNAL

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Starkville a hub for startups in Mississippi

BY CRISTINA CARREON BUSINESS JOURNAL

STARKVILLE – Mississippi State University’s Entrepreneurship Center has partnered with the city of Starkville to keep student startup companies local through a new investment network and office space provided by the city.

Glo Drinks, the first successful student-founded company that started at MSU, moved into a new location downtown last month, while its former office at the Greater Starkville Development Partnership will serve as incubator space for other MSU startup companies in 2018.

“They were one of our early successes, and they were thinking of moving out the city, of relocating their business, so we set them up downtown through a partnership with the local chamber of commerce,” said MSU E-Center Director of Outreach Jeff Rupp.

Starkville’s chamber of commerce, the GDSP, has the incubator space on the third floor of its building.

GSDP CEO Scott Maynard said the Oktibbeha County Economic Development Authority, Starkville’s leading economic development organization, recently pledged additional resources to help student companies with rent costs in the GSDP building.

Maynard said new businesses in an incubator space are five times more likely to be successful.

“The long-term vision is if we can help these business get started and grow, hopefully we can grow them here in the community,” he said.

Maynard said GSDP is work-

ing with MSU’s Small Business Development Center to start a series of programs for students housed in the incubator to teach them about business finance and human resource management. He is both former Ward 5 city alderman and former director of the MSU Career Center.

Starkville Mayor Lynn Spruill said one of the city’s main goals is to keep local businesses alive and thriving, particularly millennial start ups.

“That’s one of those areas where we really need to put a lot of effort into making Starkville a place where these folks want to be ... we’re working very hard to do whatever we can to improve their possibilities,” Spruill said.

Spruill said an additional 22,000 square feet of space on the third floor of City Hall may be used in the future as retail and office space for student companies as funding becomes available, but not until two bathrooms are updated.

Rupp said those renovations could cost up to $65,000.

Spruill said the city will focus on quality of life concerns like infrastructure to attract millennial-owned companies.

Startup companies provide a unique experience for creators, as employees must constantly push themselves to break new ground, innovating to stay afloat and coming up with new product ideas to garner further investment.

These companies provide an opportunity for students and recent graduates to learn diverse skills in a variety of areas, as employees will often work outside the job description until a company is established.

Employees sometimes also

BY CRISTINA CARREON/DAILY JOURNAL

Glo’s first brick-and-mortar location will feature a co-lab and innovative space. The company hopes to hire more employees next year. enjoy a good-sized share of the company’s equity.

THE GLO STORY

Glo Drinks CEO Hagan Walker, 25, received a job offer from Tesla Motors following an internship as an engineer around the time he created the Glo product, but he decided to take the riskier route of starting his own company after winning a $15,000 grant through an E-Center competition.

He created the Glo product with a graphic design student who now works for Musee Bath, a Jackson-based bath product company.

The two collaborated again TURN TO STARKVILLE, 6

Glo Drinks’ Hagan Walker and Ashley Barker will host a ribbon cutting for their new space in Starkville this month.

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BUSINESS JOURNAL

JANUARY 2018

JANUARY 2018

KIRKSEY BROTHERS FURNITURE Family business is oldest furniture store in Tupelo

BY CRISTINA CARREON BUSINESS JOURNAL

TUPELO – Established furniture stores find themselves pitted against rapidly growing online retailers such as Amazon and Wayfair, but also mega-franchise stores like Target, Walmart and Ikea.

Consumers expect up-tothe-minute styles and fashionable products, and to be able to update home decor cheaply and frequently throughout the year.

While that may be the case, Kirksey Brothers Furniture has its own unique style of decor and furnishings, from blending traditional furniture with whimsical prints to classic furnishings that would look at home in a law office or business lobby.

Kirksey Brothers Furniture is the oldest furniture store in the city of Tupelo, having been owned and operated on Spring Street in Tupelo’s historic downtown area since 1946.

Co-owners and sisters Analyn Kirksey and Sidney Kirksey revel in high-end leather and handmade furnishings.

THOMAS WELLS | BUY AT PHOTOS.DJOURNAL.COM

Sidney Kirksey, left, and Analyn Kirkey have continued the legacy of the family owned stored in downtown Tupelo.

“A lot of the time, if you grew up with good stuff, you recognize it when you see it,” Analyn Kirksey said of the store’s product quality.

Analyn Kirksey said the store keeps varied stock in the show-

room, and tries to send pieces to different cities so customers won’t see their pieces anywhere near home.

“We don’t like to buy the same thing twice,” Analyn adds. “You wouldn’t be able to

go into friend’s house and see the same thing,” she said.

The sisters said Kirksey Brothers caters to all types of customers, from federal judges to young professional couples and college students.

“We bring the best we can find at the best price, and we’re always trying to find good deals, I go to the market early to get showroom samples to make it more affordable,” Sidney Kirksey said.

Analyn Kirksey said a good portion of the shop’s customer base are young professionals in their 30s looking to furnish their homes, but the shop is also beginning to cater to a larger number of college-age customers looking to furnish apartments.

“We’re starting to have younger customers come in, they’re looking for nice stuff and not throwaway stuff, and like what we did at that age, you buy one good piece at time,” Sidney said.

Customers who buy cheap furniture get what they pay for, and Sidney Kirksey said some buyers often get tired of such pieces quickly and end up taking them to a donation center.

“I know a lot of people who have complained about companies like Wayfair; you get it, you have to put it together, it’s TURN TO KIRKSEY, 9

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BUSINESS JOURNAL

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Main Attraction celebrates 30 years in Tupelo

BY CRISTINA CARREON BUSINESS JOURNAL

TUPELO – From leather biker jackets to hippie peasant tunics, Southern Blues meeting the 1960s perfectly describes Main Attraction Emporium and Coffee Bar and its owner, Barbara Fleishhacker.

The store is celebrating 30 years in May on Main Street, and Fleishhacker said she is just starting to see her first customers’ children come in and shop at the store like their parents.

Fleishhacker owned a store called Roadside Attraction in Biloxi before opening Main Attraction in Tupelo in 1988.

She has been around the world as a traveler and treasure hunter, touring England, Germany, China and Hong Kong trade shows to find unique items to stock her store, although her favorite haunt is New York.

Fleishhacker is quick to crack a joke or invite customers in for a good conversation, to discuss vintage or just sit at the shop’s coffee table for a chat.

Fleishhacker said while she did not inherit her business from her mother, Celia, she did inherit he eye for value and love of unique items.

Celia, 83, also is a lover of forgotten gems, once roving through flea markets and estate sales for her own store which opened in 1968 and is now closed.

The Fleishhackers moved to Tupelo in 1964 from Pennsylvania when Barbara was four.

“Now she does the flea market once a month and she has the back of my building just for storage,” Fleishhacker said.

Fleishhacker buys everything either locally made or from trade shows.

Some of those local items include hand-made jewelry by both silversmith Andy Hight of Silverlap Studios in Tupelo and Keith Wooten, owner of vintage boutique and gallery Buddyrow in Ocean Springs, as well as glass pieces by local artist Steven Hernandez and hairpins by Darla Webb.

Customers with an interest in geology can find some esoteric raw gemstone jewelry with fluorites, hiddenite and moonstone. They would be remiss if they don’t check out the shop’s collection of bath products, essential oils, handmade candles and even big bags of dried French lavender to sprinkle into a decadent bath.

Fleishhacker hopes to reach out to more local, skilled artisans for rare products in the future.

The store’s coffee shop sells standard cafe fare, cappuccinos, mochaccinos, lattes, bottled drinks and lemonade during holidays, but also sells fresh-roasted coffee beans from coffee roaster Davis Coffee outside Nashville.

“They custom-roast for us, they do a really dark house blend, it’s oily, fresh and just roasted, it’s not dried out yet,” she said.

But at this point, customers perusing the shop may realize there are some decidedly strange items on view as well:

ADAM ROBISON | BUY AT PHOTOS.DJOURNAL.COM

Barbara Fleishhacker, owner of The Main Attraction in Tupelo. the store stocks a few uncommon items such as talismans to ward off evil, Charleton Heston postcards, a voodoo chicken foot and hand-painted figurines from Mexico.

Her greatest find is a serigraph by Robert Rauschenberg, an American pop art painter.

When the store opened, it sold main-

ly vintage items, many of which can be found today with a sharp eye on the store’s shelves or a walk into a back room with rows of vintage clothing items found in countless estate sales and fleas over decades.

In fact, a few items date back nearly a TURN TO MAIN ATTRACTION, 10

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BUSINESS JOURNAL

JANUARY 2018

Starkville FROM 3

when Glo recently developed bathbombs that glow when dissolved in bathwater with Musee, which sells the product in 2,500 stores.

Today, Hagan and Ashley Barker, Glo Drinks Director of Business Development, have to wear many different hats since their business has taken off across Mississippi and beyond.

Glo currently has eight employees with a few interns from the E-Center, and everyone fills out insurance forms, comes up with product ideas and works out marketing strategies to take to investors.

The company’s first and bestselling product is a popular party drink accessory: plastic, battery-powered cubes with sensors inside that detect ions in liquid, triggering light to activate the cubes. When a customer finishes a drink, the light shuts off, alerting a bartender or server to refill the glass.

Glo products can be found in bars, restaurants and casinos such as Treasure Bay in Biloxi, as well as cruise lines along the Mississippi Gulf Coast.

The company hosted a party at the Academy Awards in February and in October at the White House Hotel in Biloxi, for Gov. Phil Bryant.

Barker said bars in cities with high rates of tourism can increase their profit margins by 60 to 80 percent by marking up drinks made with the cubes.

Walker said the company started by producing 10,000 cubes at a time, and now stocks 500,000. Glo currently has six investors through the Angel Network.

The inexpensive cubes are sold in Starkville and Columbus stores, but Barker said the product sells better wholesale.

And though the company

started selling products last July, it became profitable only recently.

Glo is currently working on a children’s product called Glo Pals for playtime by the pool, after receiving feedback from parents who bought Glo cubes as toys for their children.

The company looked at moving to Birmingham, Nashville or Chattanooga, but with incentives from the city and university, decided to stay in Starkville.

“We’re moving from 800 square feet to 4,000 so we’ll be good for a while hopefully,” Walker said.

Walker said Glo’s new office will also feature co-lab space for other students trying to start their own businesses.

“People can leave the E-Center, continue growing their team, mesh with the community, and then their next step will be maybe moving into the partnership, or down at City Hall, or getting their own office space,” Walker said.

MSU E-CENTER

Rupp said the city is geared toward family and student demographics, and there is a black hole for recent graduates who haven’t settled down.

The E-Center has helped around seven companies since it opened in 2009.

Students at the university’s E-Center compete for grants of up to $7,500, but that amount would not sustain a new company for long, so the Bulldog Angel Network was created to invest in start-up companies founded by students.

This angel investment network, currently comprised of 20 private investors, was created in early fall by MSU alum and entrepreneur Wade Patterson.

While not a direct affiliate, it works with the tacit approval of the university.

E-Center Director Eric Hill said the Angel Network will in-

JANUARY 2018

BY CRISTINA CARREON/DAILY JOURNAL

MSU’s McCool Hall houses the College of Business, where engineering, business, and other students can collaborate on startup projects. vest in four companies per year, with six figures in investments.

“We’ve had two companies go before the Angel Network, both received funding and if you look at the amount of funding versus the equity given up for the funding, they are now million-dollar companies as far as valuation is concerned,” Rupp said.

Companies work out marketing strategies, come up with an idea for a product with their teams, and present their business proposal to the Network for grants to offset the cost of renting space, production and business operations, as well as the marketing side.

The other company that received investment from the Angel Network this year is called Campus Knots, which will take over the GSDP space Glo vacated.

Today the E-Center has about 100 student entrepreneurs and several active startups, but Hill said the Center started with around 40 teams per year.

Students from 39 different

majors at the university, from marketing, business, engineering, graphic design or art come together to bring a unique element to a potential company.

“In addition to all of their classwork, these students are pursuing their own business, so they have to find that balance,” Rupp said.

Rupp said a student wanting to start a business will pitch an idea to a successful student start up company and contribute $500. A few times a year, students pitch ideas to the Angel Network and can receive up to $7,500, usually given in increments of about $2,500.

Students whose companies achieve certain milestones of progress can come back and potentially receive further funding from the Network.

“We’re trying to create this ecosystem and this sort of safety net...they have to learn how to make payroll, they have to talk to potential customers, they have to deal with insurance, and that’s what we try to help them with,” Rupp

said.

Other student companies from MSU will be making waves in Starkville in the coming year.

One company that has received substantial funding from the Angel Network has developed a multi-platform video game that will be released in the spring, and another company has hired multiple employees and will be moving off campus next month.

Rupp said he hopes the new partnership between the city, the university and its approved angel investment firm will attract entrepreneurs to the city, creating jobs increasing consumer spending and revitalizing city infrastructure.

Rupp and Hill will visit Washington, D.C. in March to present to the University of Michigan and Georgia Tech administrative officials about the MSU model in Starkville that supports student startup companies by helping them stay local. cristina.carreon@journalinc.com Twitter: @Ccarreon90

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BUSINESS JOURNAL

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BUSINESS JOURNAL

What small business owners should know or do in 2018

BY JOYCE M. ROSENBERG ASSOCIATED PRESS

NEW YORK – Small business owners have entered 2018 with many questions about how big their tax bills will be, but they’re also optimistic about profiting from a strong economy. And aside from financial matters, owners with employees must stay mindful about one of the troubling issues of 2017, sexual harassment.

AP Here are things small Gail Trauco, owner of The PharmaKon, looks over business owners need to her health insurance benefit comparison chart which know about or do in 2018: shows out-of-network coverages dropped for 2018, at her home office in Peachtree City, Ga. Most comTAXES panies’ health care plans are set for 2018, but there The new tax law changwill be some changes when it comes time to choose policies that begin later in the year or in 2019. es rates for many small

business owners, whether they are sole proprietorships, partnerships or corporations. But the benefits aren’t across the board: Some owners will lose out on savings because they’ll end 2018 with income above thresholds set out in the law, or they work in fields like accounting, law or consulting.

Many business owners aren’t sure yet how the law will affect them. Although accountants and other tax professionals may have given owners some general ideas about the impact, the IRS must still write regulations that will spell out what taxpayers can do under the law and how

they must comply.

Some things are known.

The Section 179 deduction that small businesses can use to get an immediate break on purchases of equipment ranging from computers to vehicles to manufacturing equipment doubles this year to $1 million.

And separate from the tax bill, the IRS has set the standard mileage rate for business use for a car at 54.5 cents per mile, up 1 cent from 2017. The rate is one of two methods for accounting for how much an owner spent on using a car for business; the second is to deduct the actual expenses for the car. Under

7

the actual expense method an owner must calculate the percentage of miles the car is driven for business, and apply that percentage to expenses like lease payments, fuel, maintenance, repairs, insurance and depreciation.

THE ECONOMY

If the economy maintains the robust expansion it showed in 2017, owners’ profits and their optimism should grow as well. But that may not translate into more jobs.

In multiple surveys last year, owners indicated they’re generally sticking TURN TO OWNERS, 11

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JANUARY 2018

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JANUARY 2018

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BUSINESS JOURNAL

Entrepreneurship isn’t for the faint at heart

n entrepreneur, according to Webster’s, is defined as “an individual who organizes, manages and assumes the risk of running a business.” The entrepreneur has also been described as someone who jumps off a cliff and builds a plane on the way down.”

There are many sides to the entrepreneur, most of which our culture admires. The world, especially American, love an underdog. Our culture puts great value on hard work in the face of adversity. We especially like it when we see the little guy – the entrepreneur –overcome great odds to find success. David and Goliath, The Little Engine that could, Rocky … the list goes on and on.

The odd thing is so many of the traits we admire in the entrepreneur can also work against him or her.

Kirksey FROM 4

cheap looking and doesn’t look like it did on TV,” she said.

Sidney Kirksey says many of the shop’s customers do product research online before coming into the store to figure out what fits with their style.

The sisters tromp the showrooms of Jackson, Tennessee to Jackson, Mississippi; Memphis and Alabama, helping to attract customers as far away as Oxford and Starkville.

All of the store’s upholstery and leather and a majority of its other pieces come from North Carolina, and the store is currently

Take for example tenacity and drive. Without tenacity, there is no such thing as an entrepreneur. Fortunately for most entrepreneurs, tenacity comes as standard equipment.

At the same time, too much tenacity and you can end up with a hard headed, narrow minded fool that won’t let go of an ill-timed or ineffective idea and worse won’t listen to anybody.

I have told people in the past “my greatest asset is my ability to turn on a dime”, just as many times I have said “my greatest liability is my ability to turn on dime.”

Done correctly, my business is quick and agile. We can almost always outmaneuver our competition. Typically we can have a prototype made and delivered before the competition can call a meeting to discuss the issue.

Done incorrectly, I am indecisive, nobody knows what to do,

looking into adding a few Amish-made pieces from Ohio-based craftsmen.

The Kirksey Brothers sisters buy furniture pieces from more than 30 manufacturers.

The company also recently hired a social media manager to enhance its website and media offerings.

FAMILY HISTORY

Kirksey Brothers Furniture was first started after World War II by R.B. “nubbin” Kirksey and E.B. Waddell, and was originally called Kirksey Waddell Furniture store.

When Waddell went to Nicaragua to work on a sawmill owned by family some years later, the store

projects don’t get completed, employees are confused ... it’s a mess!

The same principle applies to creativity. Applied correctly, I will build or conceive a concept that is the right product at the right time at the right price.

If I apply creativity incorrectly, I can build or conceive a concept that is cute or novel but is not marketable. Applied incorrectly, I cannot tell the difference between a product or service that is cute and interesting, but the target market is too small or maybe it is too expensive to build.

The issue I am trying to highlight here is the line where positive attributes become negative attributes. It can and usually does happen slowly. The switch can be camouflaged by pride, the distraction of life or any one of a thousand other dynamics.

So what can be done to deal with this issue? Fortunately there

was named Kirksey Brothers starting in 1949.

The Kirkseys bought Waddell’s share of the store before he died in 1991.

The Kirksey sisters’ father, R.B. Kirksey, died of cancer in 1972 and the company was left to his wife, Aletha Kirksey.

The Kirksey sisters remember growing up in a bright, well-decorated home thanks in large part to their mother, who died of a heart attack in 2015 and left them the store.

“My mother was a fantastic decorator, and she had a great imagination and great sense of color and style … somebody came down and said ‘Mrs. Kirksey when did you retire?’ and she said, ‘I hav-

are several steps you can take that will help.

• No. 1: Do your best to check your ego at the door. Unfortunately entrepreneurs tend to have massive egos, so this is no small undertaking. Don’t let the tail wag the dog!

• No. 2: Complete a business plan. Not completing a documented business plan is the main reason entrepreneurs are turned down for bank financing. I believe there are several reasons why completing a business plan is so difficult for entrepreneurs. First, a business plan forces you to think about all aspects of the business, not just the parts you enjoy. Which is the very reason you need to complete the document.

• No. 3: Find a sounding board, someone with business experience and most importantly someone who is not afraid to hurt your feelings.

9

• No. 4: Repeat step No. 1-.

You can stop repeating it when you say to yourself “that’s interesting” instead of “that guy does not get it” when talking about your newest mousetrap with built-in pencil sharpner .

Entrepreneurship can be like riding a bull in a rodeo. It is a life filled with volatility, twist and turns, which is likely to lead to sleepless nights and stress. It is not a life for the faint of heart.

But when it works, let there be no doubt … it is good to be the king!

DAVID HENSON is the owner of Henson Metal Works, which was founded in 2010. Henson grew up in a family-owned furniture manufacturing company and has been successful in the industry for 40 years. Henson has a lifelong interest in designing and building accessories for the home and garden with architectural or historical influences.

en’t’ and she was 93 years old,” Analyn Kirksey said.

Analyn Kirksey is a former schoolteacher who taught elementary school for 33 years. She said she knew when it was time to retire from her career and get back into the family business.

Sidney Kirksey graduated with a business degree from Ole Miss, and went into nursing before she at last turned to the furniture business at the urging of her mother.

“I guess it just gets in your blood, if you like doing it, and I didn’t love nursing,” Sidney Kirksey said. cristina.carreon@journalinc.com Twitter: @Ccarreon90

THOMAS WELLS | BUY AT PHOTOS.DJOURNAL.COM

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JANUARY 2018

It’s all in the family TY ROBINSON

G

oogle is my preferred search engine when I’m looking up information on the internet.

I like that I can type a question into the search bar.

With the Business Journal’s focus on family businesses, I asked Google, “What percentage of businesses are family owned?” I was very surprised at the answer which came from an Inc. magazine source: “Today family owned businesses are recognized as important and dynamic

participants in the world economy. According to the U.S. Bureau of the Census, about 90 percent of American businesses are family-owned or controlled.”

Ninety percent? Polling my client list, roughly 70 percent of the companies with whom I work are family-owned or controlled.

I work in a family business, although it was never specifically planned this way. I was always encouraged to follow a path that I chose.

I have a Bachelor of Business Administration degree in marketing from Georgia State University in Atlanta. When I graduated, I was looking for a job in Atlanta. Unfortunately, the market for entry-level positions in advertising agencies was

Main Attraction FROM 5

century.

Items like Chanel suits, 1980s Donna Karan, 1950s silk suits from Hong Kong, and a 1940’ silk velvet ermine opera coat are on hand, as well as various vintage items from the 1800s and beyond to include piano shawls, cashmere and silk, opera gloves, and an extensive vintage hat collection Fleishhacker said actually sells fairly well.

Fleishhacker said customers today don’t want to come in for the experience as much as they have in the past, and that local entrepreneurs have to keep reinventing themselves and even reinventing the wheel to stay open.

The shop does well on Instagram and Facebook, but the flea market feel of the shop does not always appeal to a customer base that may be more drawn

very small at the time. I had the choice to either find a job other than in my field of study or to take advantage of the family business to build my experience for three to five years.

I chose to get the experience I was lacking.

That was over 25 years ago, and that was one of the better decisions I’ve ever made. Sorry, Atlanta, you’re fun to visit, but Tupelo is my home.

If you are in a family business, I wonder if you get the same questions that come my way from time-to-time like “Is it difficult working for your father?” We’re on the same team working toward the same goal which is to aid and assist our clients. Once I realized that I worked with him and not for him, this became

to newer items in shops with unified décor and products. And it’s not as easy to discover interesting finds as it once was.

Fleishhacker hopes to expand the store’s digital presence, and is considering doing the store’s once-famous annual Alice in Wonderland party at Halloween.

She has also begun an Airbnb business with four local properties including a cabin in Pickwick, outside her retail shop.

She also hopes to find more local, skilled artisans for rare products in the future. Main Attraction had a second location in Nashville a couple of years ago, but is currently based in Tupelo only, and is toying with the idea of shipping in H&H bagels from New York to sell toasted in the cafe. cristina.carreon@journalinc.com Twitter: @Ccarreon90

easier for both of us. We don’t always agree, but we don’t argue. As General George S. Patton said, “If everyone is thinking alike then somebody isn’t thinking.” We like to put all ideas on the table to see which will work best.

It’s a collaboration.

Over the years, I’ve noticed that it bothers a lot of people that I refer to my father as “Tom.” When speaking to him, I call him “Dad.” When talking about him, I call him “Tom.” This is for several reasons. The most important is that I don’t assume that everyone knows we’re related. I’m not trying to hide that

fact, but the focus is on the client, not us. And, working with Scouting for as many years as I have, if one kid yells out “Dad,” all the fathers are looking around to see if it is their son calling. That’s amusingly confusing.

I won’t paint a Pollyanna picture that everything is perfect in our family business. Both of us have made a conscious effort to make the family business work, and it has.

Had you asked me when I was in high school if I would still be in Tupelo working for the family business, I would have laughed. Now I can’t think of anything else

JANUARY 2018

that I’d rather have done.

One final thought. Tom and I are blood-related, so I’m “family by birth.”

There are some folks who have been together so long that they’ve built a relationship of “family by choice.” So that 90 percent that I referenced from Inc. magazine with the definition amended is reaching closer and closer to 100 percent.

Because business, like family, is all about relationships.

TY ROBINSON is president and COO of Robinson and Associates, a Tupelo-based marketing, advertising and public relations agency.

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Owners FROM 7

to their conservative hiring patterns. Job creation plans ticked higher in a fourth-quarter survey by researchers at Pepperdine University’s Graziadio School of Business and Management and Dun & Bradstreet Corp., with 42 percent of small business owners saying they’d add one to two staffers in the next six months, up from 38 percent in the third quarter.

Owners have said a significant revenue increase might persuade them to hire. For many, that could depend on whether consumer spending remains strong. The government’s figures on retail sales and

consumer spending show Americans were feeling fine about spending as 2017 ended, a sign that business will be good in the new year. Retail sales rose 0.8 percent in November after a 0.5 percent gain in October, according to the Commerce Department. Overall consumer spending rose 0.6 percent in November after rising 0.2 percent in October.

Many small businesses are dependent on consumers, among them restaurants, retailers and service providers like hair salons. Consumers may feel like spending if the stock market extends its big 2017 advance; the Dow Jones industrial average rose 25 percent, giving many people with 401(k) s and other accounts a

stronger sense of financial well-being.

Unpredictable events like blizzards and hurricanes can hurt spending, and slow the economy.

But if consumers regain their confidence quickly, small businesses are likely to shrug off any dips.

HEALTH CARE

Most companies’ health care plans are set for 2018, but there will be some changes when it comes time to choose policies that begin later this year or in 2019.

Owners who want to sign up for group insurance through the government’s Small Business Health Options Program, or SHOP, now must do so through a health insurance agent or broker or

11

directly through an insurance company. They’re no longer able to sign up through the government website, www.healthcare. gov. However, they can visit the site to get information.

The new tax law has ended the requirement that individuals buy health insurance starting in 2019.

Some very small business owners had stopped offering health plans when the Affordable Care Act was enacted because their staffers were able to get coverage through health insurance exchanges.

While businesses with fewer than 50 employees aren’t required to offer insurance, some may find their staffers are interested in group coverage.

SEXUAL HARASSMENT Human resources experts usually advise business owners to update their employee handbooks early in the year. It’s a task that’s more of a priority at many companies this year following a series of reports of workplace sexual harassment.

“Every employer should

have a policy in their handbook that makes clear that sexual harassment is not welcome and that defines sexual harassment,” says Jay Starkman, CEO of Engage PEO, an HR provider based in Hollywood, Florida.

Owners can find templates for sexual harassment policies online.

Whether they’re creating a policy for the first time or already have one, they should have it reviewed by an HR professional or an attorney with expertise in sexual harassment or employment law.

Companies may also want to consider training sessions to educate staffers and managers about harassment – what it is, how to recognize it, how to report it to owners or senior executives.

Owners who don’t have employee handbooks should think about creating them. Besides harassment policies, they should contain the company’s policies on discrimination, discipline, vacations, performance reviews, ethics and use of company computers, among many other issues. They should also include information

Column FROM 2F

Commission on the Future of Northeast Mississippi has worked tirelessly to push the message that the 17-county region must improve the education and dropout rate of the students.

Incremental improvements have been made. For example, in 2011, 76.38 percent of the population age 25 and older had a high school diploma. That improved to 79.12 percent in 2016. The state dropout rate average was 10.8

on benefits. Owners can find templates online.

MINIMUM WAGE RISES Eighteen states have higher minimum wages as of Dec. 31, 2017, or Jan. 1.

Laws were passed boosting the wage floor in 10 of those states: Arizona, California, Colorado, Hawaii, Maine, Michigan, New York, Rhode Island, Vermont and Washington state.

Eight states see increases because their minimums are tied to the inflation rate. They are Alaska, Florida, Minnesota, Missouri, Montana, New Jersey, Ohio and South Dakota.

Small businesses such as restaurants or food service companies are most likely to now be paying their workers more under the higher minimums.

Three-fifths of all workers paid at or below the federal minimum wage of $7.25 an hour are in the leisure and hospitality industries.

Almost all of those are restaurants or food service businesses, according to the Department of Labor.

percent in 2016. Of the 33 public school districts in the region, 22 were below the state figure, one matched it and 10 had higher rates.

Per capita income in the region was $29,634 in 2011. By 2016, it had improved to $34,141. Median household income for the same period rose from $33,629 to $39,475.

How do we improve those numbers?

I think we know the answer. And it will lead to more and better jobs. dennis.seid@journalinc.com Twitter: @dennisseid

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JANUARY 2018

JANUARY 2018

BANKERS LIFE

BARNES CROSSING KIA

In celebration of its new location at 218 S Thomas St., Ste. 108 in Tupelo, Bankers Life held a ribbon cutting. Bankers Life focuses on the insurance needs of middle-income Americans who are near or in retirement. Contact Bankers Life at (662) 791-0403 or online at bankerslife.com.

Barnes Crossing Kia celebrated the grand opening of its new location at 3003 Tom Watson Dr. in Saltillo. Offering a large selection of new and used cars, Barnes Crossing Kia can be contacted at (888) 737-3385 or online at bckiaoftupelo.com.

KENNETH W. JOHNSON PEDIATRIC DENTISTRY

NORTHEAST ENDODONTICS

Kenneth W. Johnson Pediatric Dentistry celebrated the grand opening of its new location at 1687 N Coley Rd. in Tupelo with a ribbon cutting. As a pediatric dental office, Dr. Kenneth Johnson and team are committed to family-centered care for infants, children and adolescents. For more information call (662) 840-8540 or visit drkennethjohnson.com.

Northeast Endodontics celebrated the grand opening of its new location with a ribbon cutting. Led by specialists Dr. Green and Dr. Cosby, Northeast Endodontics provides the highest standard of professional care in a friendly and comfortable environment. Northeast Endodontics is located at 1689 N Coley Rd. in Tupelo and can be contacted at (662) 840-4422 or online at nemsendo.com.

TRIGGER TIME INDOOR SHOOTING RANGE

TUPELO BALLET

Trigger Time Indoor Shooting Range celebrated its first anniversary with a ribbon cutting. Located at 120 Air Park Rd. in Tupelo, Trigger Time offers a state-of-theart shooting facility for both new and professional shooters. For more information about Trigger Time and its services including range rental, sales, lessons and licensing, call (662) 269-2340 or visit ttigr.com.

Tupelo Ballet celebrated the 35th anniversary of its “Nutcracker� production with a ribbon cutting. Located at 775 Poplarville St., Tupelo Ballet serves Northeast Mississippi by fostering an interest in classical ballet and other forms of dance and providing professional excellence in dance training. Visit tupeloballet.com or call (662) 231-0184 for more information.

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