BUSINESS PROCESS ANALYST Corporate Accounting Division - Head Office Position Summary The incumbent is responsible for gathering business needs and requirements, system and process documentation, modeling, simulating and analyzing business processes, as well as identifying and implementing plans for improvement in the business operations and processes.
Minimum requirements BSc. Degree in Business Administration/Management/Accounting Mastery of Microsoft Office Suite and in particular; use of Projects, Visio, Excel A minimum of three (3) years relevant experience in business process management Knowledge of project management theory and/or techniques would be an asset Knowledge of the electricity and energy market would be an asset
Major Duties Conducts analysis and documentation of business processes through: data gathering, workflow and process mapping, using MS Visio, process engines and modeling systems. Leads the role in analyzing current policies, business processes and methods of operations for quality, efficiency and cost considerations, and recommend opportunities for continuous improvements. Works closely with business units to understand the drivers for business change and identify appropriate areas for technology to support the changes. Prepares procedural documents for manual workflow or system changes Monitors business process implementation, and recommends adjustments, if necessary. Ensures timely, accurate and comprehensive information is provided to management on data extracted and analyzed.
Required Competencies In addition to the technical knowledge and skills mentioned above, the Business Process Analyst is required to demonstrate the following at above average level: Organizational Awareness Analytical Thinking and Problem Solving Achievement/Results Orientation Safety and Environmental Awareness Accountability Decision Making
Integrity Customer Service Emotional Intelligence Communication Change Orientation
Applications stating qualification and experience should be submitted no later than May 2, 2013 to: "Business Process Analyst" c/o MANAGER, RECRUITMENT & EMPLOYEE SERVICES Jamaica Public Service Company Limited (JPS) 6 Knutsford Boulevard, Kingston 5, Jamaica W.I. or jobsatjps1@jpsco.com We appreciate all responses received, however, only shortlisted applicants will be contacted.