2 minute read
SEPARATE REALITY
by JTsocial
www.separatereality.co.uk
Separate Reality are experts in self-care and customer-care systems for the telecommunication industry with a particular emphasis on user experiences and the overall customer experience that results from multi-channel interactions.
We advise and deliver desktop portals and smart apps that either empower your customers to manage themselves from home (self-care) or enable you to manage your customers from the call-center or retail outlet more efficiently (customer-care). Always to reduce operational costs, increase sales and increase customer loyalty.
To support our consultancy practice and help differentiate us from our competitors we have a number of products, including powerful integration frameworks, RAD environments and fully operational e2e solutions, that either accelerate and de-risk custom developments or are sold as off-the-shelf products. We also have significant expertise in unlocking the potential in both Kenan and Comverse One billing platforms.
We always deliver an excellent return on investment and we have a proud portfolio.
Symsoft’s communications solutions enable operators globally to strengthen their competitive positioning by securing and increasing revenue streams while reducing the total cost of ownership. Its products and service within the area of Real-Time BSS, Messaging, Network Security and MVNO, allows operators of all sizes to provide traditional communications services but also to take advantage of new opportunities within wholesale and IoT.
Symsoft serves customers in more than 40 countries and has a strong track record of delivering, commissioning, operating and supporting solutions in complex environments for over 25 years. Among our customer base of more than 70 operators, we proudly include Teleforum members Siminn, Føroya Tele and Ålcom.
Symsoft is a part of CLX Communications, a publically company listed on Nasdaq Nordic since 2015.
Bronze
2OPERATE A/S
www.2operate.com
2operate provides a unique OSS solution, 2solve, using smart algorithms to boost productivity in Network Assurance processes. The solution reduces incident handling time by enabling personnel in both Frontline Support and Back Office to detect and diagnose network incidents faster. 2solve achieves automated incident diagnostics on top of vendor-specific OSS data by exploiting advanced statistical algorithms and pre-configured knowledge bases. Full return-on-investment of the deployment of 2solve is reached within months.
Abiba Systems
www.abibasystems.com
ABIBA Systems is an Advanced Big Data Analytics company focused on providing revenue enhancing solutions for telecom operators. Its advanced analytics and campaign management solutions are designed to be flexible, scalable and easy to use. They can be offered either on-premises or in the cloud. The ABIBA solution portfolio leverages the power of technology to enable executive management to quickly identify revenue maximization opportunities. Our BI and Analytical Campaign solutions enable our clients to gain meaningful insight from the disparate sources of multi format, high volume data and to plan and execute effective targeted customer actions.
ABIBA solutions have been deployed with telecom operators in 25 countries covering more than 100 million subscribers.
BLUE TELECOM CONSULTING (BlueTC®)
www.blue-tc.com
Blue Telecom Consulting is an independent consultancy with in-depth knowledge of telecom networks that provides innovative solutions and services aimed at evolving and optimising operator networks. The company works within the following main service lines: Network & Performance Analytics, IoT Service Monitoring and Assurance, IMS / VoLTE Services, including Testing Automation for voice interconnects, IMS Security and Conformance Audits, and finally System & Operational Automation and Optimisation.
The company works with leading operators globally, often in multivendor environments offering independent insights related to resolving complex problems.