Teleforum - Guernsey 2023

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www.teleforum.org 31st 14-16 June 2023, St Pierre Park Hotel, Spa and Golf Resort, Guernsey TeleForum Meeting Hosted by

Consultant to Teleforum: Joe Busietta

Chairperson of Workshop and Meeting:

Alistair Beak

Chief Executive Officer, SURE

Event Organizer: Janet Corbin, PA to CEO

Hotel accommodation sponsored by:

13th June 2023 – Juniper

Networks

14th June 2023 – Juniper

Networks

15th June 2023 – Genexis and

6D Technologies

16th June 2003 – Adtran and Sinch

Lunches sponsored by:

14th June 2023 – Sponsorship

Fund

15th June 2023 – Cerillion and Omnitele

16th June 2023 – Spikeelabs and Elisa Polystar

Dinners sponsored by:

13th June 2023 – Sponsorship

Fund

14th June 2023 – Genexis and 6D Technologies

15th June 2023 – Juniper

Networks

16th June 2023 – Adtran and Sinch

Coffee Breaks sponsored by:

14th June 2023 – Sponsorship

Fund

15th June 2023 – 2Operate, Telavox, Promon

16th June 2023 – 2Operate, Telavox, Promon

Transport sponsored by: 2Operate, Telavox and Promon

www.teleforum.org

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Table of Contents Agenda � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4 Teleforum Companies � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18 Teleforum Delegates � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 28 Teleforum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �31 Sponsors � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 32 Sponsor Representatives � � � � � � � � � � � � � � � � � � � � � � � � 39

Telecom Operators of Small States

Agenda for Teleforum 31 & Workshop

Guernsey 14th to 16th June

2023

St Pierre Park Hotel, Spa and Golf Resort

A representative from SURE plc carrying a notice ‘TELEFORUM 2023’ will be at Guernsey Airport to welcome you and guide you to your transport to St Pierre Park Hotel, sponsored by 2Operate, Telavox and Promon.

Tuesday 13th June

1900

Welcome Dinner at Le Seigneurie , St Pierre Park Hotel –sponsored by Sponsorship Fund

1030 Coffee Break –sponsored by Sponsorship Fund

Registration

Welcome – Alistair Beak –Chief Executive Officer, SURE

Cooperating on the Rollout of Fibre and the Dealing with the Challenges Arising Carol Gunasekara, Head of Regulation, Compliance & Carrier Services – JT Global

Our Experiences with Fixed Wireless Access over 5G

Nikolaj

Christoffersen, Chief Commercial Officer – TUSASS

Greenland

Today’s Decisions for Tomorrow’s Infrastructures

Jordi Nadal, Chief Executive Officer –Andorra Telecom

ROUND TABLE

DISCUSSION -

TECHNICAL

New international research provides encouraging evidence for Telco providers worldwide by identifying a correlation between Fibre respectively 5G uptake and revenue growth.

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RESERVED FOR TELEFORUM MEMBERS ONLY Victor Hugo Suite
Wednesday 14th June
0830 0930 1100 1130 1000 0915 Technical

Wednesday 14th June

Flattening revenues have been a challenge for service providers in all parts of the world, often impacting network investment decisions as part of their business growth strategies. Can this correlation also be observed for Smaller Operators? What are the networks of the future that allow revenue growth?

Chairperson:

Cyrille Joffre – Chief Operating Officer, SURE

Panel: Nikolkaj

Christoffersen, Jordi

Nadal, Jean-Paul Casel, Jansen Reyes

Case Studies

1400

International Submarine Cable Connectivity Hubs vs International Telecommunication Services Hubs: Challenges and Opportunities for Small Nations Loizos Economides, Head of International Submarine Cables and Network Planning

-CYTA

1500

The Service Corporation: Life after Network Spin-Off

Orri Hauksson, Chief Executive OfficerSiminn

1530

Coffee Break –sponsored by Sponsorship Fund

Knowledge Sharing –Round Table Discussions

1545

1430

European Commission proposals on Gigabit Connectivity and Luxembourg’s Broadband Strategy

Joel Weiler, Head of Compliance - POST Luxembourg

The Use of Artificial Intelligence in the Telecoms Industry

1230

Stand up network lunch at Victor Hugo

-sponsored by Sponsorship Fund

In the telecom industry, artificial intelligence is now flexible enough to automate rapid responses to customer queries, manage networks, and design new products. AI empowers the telecom industry to focus on benefiting

customers with better services and building strong relationships with them for business growth. Flattening revenues have been a challenge for service providers in all parts of the world, often impacting network investment decisions as part of their business growth strategies. Can this correlation also be observed for Smaller Operators?. What are the networks of the future that allow revenue growth?

Chairperson: Flemming Drechsel –Chief Wholesale Officer, TUSASS Greenland

Panel: Cyrille Joffre, Logi Karlsson and Carol Gunasekara

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Wednesday 14th June

1615

The Future of Fixed Voice for Enterprise

The internet, the cloud and collaborative software have all revolutionized companies’ digital usage, for example through the shift away from fixed voice telephony. These developments call into question the traditional B2B Telco operator model. Telcos are profoundly transforming their model to adapt to the new realities of a market where the boundaries between networks and digital services are disappearing. What are the strategies adopted by Smaller Operators to capitalize on their mastery of connectivity,

security and resilience challenges? How can smaller operators forge the closest possible relationship with their enterprise customers?

Chairperson: Martin Peronnet –Chief Executive Officer, Monaco Telecom Panel: Gaston Bohnenberger, Jansen Reyes, Hugo Van Zyl

addresses by Tom Bik, Product Marketing Manager Genexis & Manoj Jain, Global Marketing Head, 6D Technologies.

Thursday 15th June

TeleForum 31

Victor Hugo Suite

0830

Registration

OTT Services: A Threat or Opportunity for Small Telcos

0915

ROUNDTABLE DISCUSSION

1645

Close of Workshop

0900

Opening Address

1800 1830

Assemble in Hotel Lobby

Departure for welcome dinner at La Reunion

Restaurant which is situated on the West Coast ‘Cobo’sponsored by Genexis and 6D Technologies with pre-dinner

www.teleforum.org

0910

Alistair Beak - Chief Executive Officer, SURE Welcome Address

Jordi Nadal Bentade –Chairman Teleforum

Confirmation of Proceedings of TeleForum 30 and Adoption of Meeting Agenda

Joe Busietta –TeleForum Consultant

The Over-The-Top (OTT) services are becoming more competitive, and OTT players (such as TEAMS and Netflix) have acquired substantial market share. If Telecom operators want to survive and thrive, they must deliver content, and an experience that attracts and retains the right customers.

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Thursday 15th June

0915 The focus is not just on delivering content, but providing quality-of-service and performance overall to engage the viewers constructively and meet the growing challenges effectively. What are the key threats and opportunities? What is the right OTT strategy?

Chairperson:

Orri Hauksson – Chief Executive Officer, Siminn

Panel: Joe Attard, Hugo Van Zyl and Daragh

McDermott

Growing Business

1000 SURE’s Strategy for Growth

Alistair Beak – Chief Executive OfficerSURE Guernsey

1045 Coffee Break –sponsored by 2Operate, Telavox and Promon

1100

Revenue Streams in a Data Lead Market Hugo Van Zyl, Chief Technology Officer –Manx Telecom

Growth can enable a company to overtake its competition and become a sustainable player in the market.

Chairperson: Alistair Beak, Chief Ex.ecutive Officer –SURE Guernsey

Panel:

1300 Official Group Photograph

1320

Stand up networking lunch at Victor Hugo Sponsored by Cerillion and Omnitele

1130

Building and Sustaining a Highly Engaged Professional Team

Lucienne De La Mare, HR Director – SURE

1200 ROUND TABLE DISCUSSIONGROWING BUSINESS

Growth is crucial to the long-term survival of a business It helps to acquire assets, attract new talent and fund investments. It also drives business performance and profit.

Gary Lamb, Orri Hauksson, Bernd Liebscher

1230 Presentation by Platinum Sponsor: Juniper Networks

Aston Martin Aramco Cognizant Formula One™ - from the factory to the track and back with Juniper Networks

Fabrice Magne, Senior Director, Europe NorthJuniper Networks (30 mins)

1420

Presentations by Sponsors: Genexis and 6D Technologies Paving the way from 1G to 10G

Tom Bik – Product Marketing ManagerGenexis (20 mins)

1450

Drive Digital Transformation with Telco-in-a-Box

Nikhil Paul, Chief Technology Officer –6D Technologies (20 mins)

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Thursday 15th June

1510

1610

1630

1640 Walk About Session in Sponsors’ Area Delegates will be divided in 2 or 3 groups and will interact with the sponsors. The session will feature a dialogue between sponsors and delegates in order to provide a land-scape and evolving role of sponsors.

Coffee Break –sponsored by 2Operate, Telavox and Promon

Presentations by Sponsors: Cerillion and Omnitele

Smart City Opportunities in Small States

Dominic Smith, Marketing DirectorCerillion (10 mins)

Operator Use Case: from end-user Experience Benchmark to Smart RAN Optimisation and Capacity Plan Päivi Haapala, Director, Head of Network Services –Omnitele (10 mins))

1830

1650

Moving from a Challenge to an Opportunity

Isabel Fernandez, Director Sales and Strategy - Telavox (6 mins)

1656 Close of Meeting

1800

Assemble in the hotel lobby

Departure for dinner at dinner at Octopus Restaurant located in Havelet Bay, St Peter Portsponsored by Juniper Networks with pre-dinner address by Jamie Swanston, Regional Sales Manager - Juniper Networks (10 mins) Return to St Pierre Park Hotel

Friday 16th June TeleForum 31 Victor Hugo Suite

0855 Welcome

Alistair Beak - CEO, SURE

Environment Social Governance

0900

ESG

Ayrton Caruana, Chief Service Operations Officer – GO plc

0930

Sustainability at Faroese Telecom

Eva Skeel Nolsø, CPMO (Product & Marketing) – Faroese Telecom

1000 Coffee Break –sponsored by 2Operate, Telavox and Promon

1030 ROUND TABLE DISCUSSIONENVIRONMENT

SOCIAL GOVERNANCE

ESG is a business must-have. Now ESG is emerging as a long-term enterprise strategy for growth and risk protection.

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Friday 16th June

1030 Companies are committed to socially responsible projects aligned with their core values such as rural development, or inclusive technology that connects people in remote areas. ESG brings together leaders across every function to ultimately influence the opinions of external stakeholders

like investors, customers, regulators, and communities.

Chairperson: Ayrton Caruana, Chief Service Operations Officer – GO plc Panel:

Eva Skeel Nolsø, Joan-Marc Lauga and Lucienne De La Mare

1130

Presentations by Sponsors: Adtran , Sinch AB, Spikeelabs and Elisa Polystar Leapfrogging to XGS-PON, The Right Choice for Sure and So Many Others Ronan Kelly – CTO EMEA Adtran (20 mins)

1220

Making Self Driving Network Happen / Managing Customer Experience in 5G Network

1410

Cable & Wireless Seychelles

Georges D’offay, Chief Executive Officer

1150

The role of verification in the era of password-less future

Francois Boshoff, VP and Head of Product Management - SINCH AB (20 mins)

Anna Könberg Business Region Director and Thomas Bystedt, Senior Product Manager Elisa Polystar (10 mins)

1230 Stand up networking lunch at Victor Hugo

Sponsored by Spikeelabs and Elisa Polystar

1425

Next Meeting

Network stacking leads to a complex off balance sheet technical debt?

Small Telcos could lead the way

1430 ROUND TABLE DISCUSSION

1210

Full-Code or NoCode, the new dilemma

Pierre Lecomte – CEO Spikeelabs (10 mins)

1400 TELEFORUM: Update and Future –

SESSION FOR TELEFORUM MEMBERS ONLY

Joe Busietta, Consultant / Jordi Nadal, CEO Andorra Telecom and Chairman Teleforum

• Teleforum Account

• Mila MembershipUpdate

www.teleforum.org

As telco operators continue to add network technologies, operating the network becomes increasing complex, and difficult.

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Friday 16th June

1430 Supply chain risk and technical debt also increase as well as the difficulty to evolve the network towards innovative value creation business models such as network APIs and Software defined networks. Smaller operators, given that smaller customer bases could potentially lead the way. However smaller operators that form part of a larger group might opt to long line services from platforms abroad creating a distortion in the market. How should such a dilemma be addressed?

Chairperson: Joe Attard –Consultant

Panel: Jean-Paul Casel, Jordi Nadal, Rab Paramotayan

Digital Decade Targets & Implementation in Small States

1600 ROUND TABLE DISCUSSION

1530

How to sector couple Telco and Energy by Flexibility Soren Sondergaard –Chief Executive Officer, 2operate (6 mins)

1536

Implementing

Machine Learning in a Smart Network Operations Center: A Practical Approach

Sathish Mariappanco-founder Promon (6 mins)

1542 Coffee Break sponsored by 2operate, Telavox and Promon

In its digital decade strategy, the European Commission has put forward its vision for new strategic digital objectives for 2030. These should prepare Europe for the roll-out of the next generation of broadband infrastructure with gigabit connectivity speeds, including 5G, for the digital transformation of the public and private sectors, and to improve the digital divide.

What are the prerequisites for reaching the digital decade targets?

Chairperson: Joe Attard –Consultant Panel: Logi Karlsson, Cyrille Joffre, Hugo Van Zyl Topics for Next Meeting

Joe Busietta, Teleforum Consultant

1630 Close of Meeting

1800 1830

Assemble in Hotel Lobby

Departure for Departure for Tour and Dinner at Castle Cornet ‘St Peter Port’ - sponsored by Adtran and Sinch with pre-dinner addresses by Ronan Kelly, CTO EMEA, Adtran and Francois Boshoff, VP and Head of Product Management, Sinch Return to St Pierre Park Hotel

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Saturday 17th June

Transport from St Pierre Park Hotel to Guernsey Airport

Sponsored by 2Operate, Telavox and Promon

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TELEFORUM COMPANIES

ALAND ISLANDS

ALCOM

Turnover 2022: € 25 million Employees: 51

Ålcom (Ålands Telekommunikation Ab) was founded in 1989 and is the Åland Islands telecommunications company providing mobile, internet and TV services. Ålcom’s main market is the Åland Islands and Finland, but the Company also has a presence in the rest of Scandinavia. Ålcom is fully owned by Ålands Telefonandelslag and Mariehamns Telefon.

ANDORRA

Andorra Telecom

Turnover 2022: €85 million Employees: 267

Andorra Telecom is the public operator that provides all the telecommunications services in the Principality of Andorra – Fixed, mobile, Internet, TV, Data Centers, Data transmission and Contact Centers, with points of presence in Barcelona, Madrid, Paris and Toulouse. The company provides services to 81.6K citizens, 8.5K businesses and around 3.6 million of different foreign SIMs use its mobile network every year. Also provides services to other operators, as NOC services, IPTV platform services, Security and Voice Call Antifraud services and others.

CABO VERDE

Cabo Verde Telecom

Turnover 2021: €44.5 million

Employees: 418

Resulting from the splitting of the National Post & Telecommunications Company of Cabo Verde in 1995, Cabo Verde Telecom – the parent company offers wholesale services, interconnect solutions and leased lines services and is the sole owner of the companies CVMóvel – the primary mobile service provider in Cabo Verde and CVMultimédia – the leading Internet Service Provider, also offering IPTV, VoIP, and ICT solutions thus forming the CVT Group. CVT Group is a global operator with a long history dating back over a century, that has established itself as a leader in the field. The company offers various services covering all telco industry segments, including Fixed, Mobile, Data, Multimedia, and ICT solutions.

CYPRUS Cyta

Turnover 2022: €400 million

Employees: 1571 full time and 717 hourly paid

Cyta, is the leading provider of integrated electronic communications in Cyprus. Cyta is committed to keeping abreast of the latest developments in technology and providing customers with modern, reliable, integrated electronic communication services with high-quality customer service. Additionally, a strong systematic investment in the development of our people and our network provides for the continual upgrading and enhancing company-wide skills, knowledge, and technological infrastructure at all levels. With a pivotal role in the digital transformation of our country, Cyta is deploying an island-wide, fiber-optic network, while it progressively upgrades its mobile network technology. It advances and maintains subsea and satellite networks for international connections of strategic importance that have established our country as a regional telecommunications and connectivity hub in the Eastern Mediterranean. Making the most of its technologically advanced networks, it offers a wide range of services and solutions to meet the ever-increasing demands of its residential and business customers for voice, data and content applications. Sixty-one -years’ experience and 60% market share of the highly competitive electronic services in Cyprus, has not only seen Cyta grow as part of our community but stand out as one of the leaders in the development of the modern European Cyprus.

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FAROE ISLANDS

Faroese Telecom

Turnover 2022: €56 million Employees: 191 (FTE 181)

Faroese Telecom is the incumbent operator on the Faroe Islands and provides products and services within mobile, broadband, fixed line, subsea cables, and TV. The market share ranges form 75-80%, depending on the business area. Faroese Telecom has delivered telecommunication solutions to the Faroese people for over 115 years, and the Faroese people have been the heartbeat of our business. But in a constant evolving world, customer demands change, and competition becomes a natural part of everyday life. We try our utmost to satisfy customer demands through continuous development and improvement. In addition to traditional telco products and services, the main consideration for Faroese Telecom is to be a driving force in the Faroese movement and growth. In 2016, 2017 and 2018 this was demonstrated by building 4G and 4,5G technology covering the whole country. In 2023 5G was fully deployed throughout the 18 islands. At the same time a FTH (Fiber To The Home) project is being rolled out aiming to secure giga speed to every household in the Faroe Islands within the next few years. In 2020 Faroese Telecom was among the first in Europe to deliver a telecom standards-based Mission-Critical-Push-to-Talk system, KIMA, to the Faroese Police and other emergency responders as a primary tool for critical communication. The subsidiary Shefa owns and operates two international subsea connections firstly providing broadband services to the Faroe Islands. Furthermore, these connections provide high-speed broadband to Shetland, Orkney as well as oil rigs west of Shetland and in the North Sea.

FAROE ISLANDS

NET

Turnover 2022: 13,5 M€ Employees: 58

NET is the infrastructure company in the Faroe Islands comprising fiber and copper networks, buildings, mast, radio- and transmission services. NET operates, maintains and develops the telecommunications infrastructure in the Faroe Islands, with the aim of providing a basis for delivering world-class wholesale services. NET offers high quality services based on experience and expertise and ensures that all operators in the Faroe Islands have equal access to the telecommunications infrastructure.

GIBRALTAR

Gibtelecom

Turnover 2022 : £38.8 million

Employees : 150

Gibtelecom is the leading mobile, broadband and fixed communications services company in Gibraltar. Through its extensive communications networks, Gibtelecom provides a range of voice and data services, including mobile, to the local Gibraltar market, as well as business enterprise products to a number of the world’s top e-gaming businesses, together with the financial services, shipping and tourist industries based on the Rock and beyond. Gibtelecom networks stretch half-way round the world and connect largely through its ownership in the Europe India Gateway (EIG) submarine cable system, Asia, the Middle East, Africa and Europe. The company has several points of presence, including London, Madrid, Marseille, Dublin, Malta and Malaysia. The group’s data centre business, operates a number of facilities in Gibraltar, as well as offering hosting, cloud and security services and other products in Gibraltar and at is major PoPs. The group also owns Lobster, an English-speaking mobile provider for expats living in Spain.

GREENLAND

Tusass

Turnover 2022: €107 million

Employees: FTE 359

Tusass A/S covers a population of 56,600 scattered over thousands of kilometers, providing telecommunications, information technology and postal services. All the settlements have radio, TV, telephone/mobile phone services and 4G connections to the outside world, and even the smallest settlements have 4G and telephone/mobile phone services. 5G is currently available in 3 cities and 13 cities will be covered at the end of this year. The head office is located in Nuuk, and the company is represented in the larger cities in Greenland.

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GUERNSEY

Sure

Turnover 2021: $150+ million

Employees: 350

Headquartered in Guernsey, Sure’s purpose is connecting our local communities for a better future by providing communications services across the Channel Islands, the Isle of Man and in the British Overseas Territories of Ascension, Falklands, Saint Helena and Diego Garcia. We transform how people and businesses connect through innovative communications and technology solutions, from deploying true 1Gbps fibre broadband to supporting the launch of James Webb, the most powerful infrared telescope ever built.

Our enterprise division specialises in connectivity, secure data hosting and IP communications, 24/7 managed services, leveraging tier3 (low carbon emission) data centres and a fully meshed 100Gbps infrastructure. We enable our customers to connect, grow, protect and scale their businesses on demand and globally.

Sure is owned by Batelco, Bahrain’s first and leading telecommunications company. Batelco’s digital growth ambitions took major leaps forward in 2021 with the company receiving an Open Banking License and introducing Beyon Money, and in 2022 the launch of Beyon, the largest communications and information technology company in Bahrain.

ICELAND

Mila

Turnover 2020: €60 million Employees: 145

Míla has for over 100 years built up, maintained and operated a state of the art telecommunications network in Iceland. Míla is the market leader in this market in Iceland. Míla sells its solutions to companies and institutions engaging in telecommunication activities and Icelandic telecommunication companies utilize Míla’s network in most of their solutions. Míla’s products include access to the local loop, leased lines services, bit-stream access, co-location, MPLS service and RAN service.

ICELAND

Siminn

Turnover 2022: €160 million

Employees: 280

Síminn, founded in 1906 is Iceland’s largest telecommunications company. Síminn reaches 99% of the population via its extensive mobile network while also offering landline, internet and IPTV to customers. Síminn also runs Síminn Sport which airs the English Premier League and a SVOD service focusing on quality content both foreign and domestic.

ISLE OF MAN

Manx Telecom Group

Turnover 2021: £88.6 million Employees: 384

Manx Telecom is the leading telecommunications provider on the Isle of Man, delivering reliable and resilient connectivity and communications services through fixed line, mobile, fibre broadband and secure data storage services. Continuous investment in our infrastructure empowers the Island, and its people, to contribute as a global centre of excellence for ebusiness and new technologies.

Our Environmental, Social and Governance (ESG) goals include major initiatives around renewable energy and how we support our Island environment. A key objective is to reduce our environmental impact to help the Isle of Man achieve its net carbon zero target by 2050.

As an end-to-end communications provider, Manx Telecom Group includes OV, Synapse360 and BreatheSIM.

• OV is a global IoT MNO with a SAAS/PAAS proposition that allows our partners to scale their capabilities around the world. OV is Isle of Man-based with over 600 direct roaming agreements in 170+ countries, seven million connections worldwide and one billion data sessions.

• Synapse360 is a leading managed cloud and data protection provider of 23 years, based on the Isle of Man and across the UK. As Dell Platinum Partner of the Year, Synapse360 supports customers such as JML and London Luton Airport.

• BreatheSIM is an eSIM platform, powered by Manx Telecom, connecting customers to low-cost data when travelling. BreatheSIM provides easy -to-use, reliable, affordable mobile data packages for 65+ countries.

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JERSEY JT

Turnover 2021: ₤127.5 million Employees: 500+

JT is a government-owned full-service global connectivity and business enterprise provider offering the full range of communications services and solutions required to connect people together and deliver excellence in customer experience. Headquartered in the Channel Islands, JT employs over 500 people across the world and has a thriving international business providing services such as SIM swap prevention, mobile number portability, enterprise messaging and sponsored roaming. JT has a history of developing innovative products, its IoT division, created in 2014 was sold for a record sum in 2021 and the company continues to invest in other emerging technology products and services, such as Fraud Protection.

In 2018 JT became the first telecoms provider globally to complete a socially-inclusive project to connect fibre-optic broadband directly to the homes and businesses of every customer in Jersey, pushing the island to the top of world-wide internet charts for broadband speeds in 2021.

JT’s Sustainability Strategy sets out clear targets to reduce its impact on the planet, by becoming a carbon-neutral business by 2030.

LUXEMBOURG

POST Luxembourg

Turnover 2022: 513,6 MEUR. Employees: 1407

POST is Luxembourg’s leading provider of Telecom and Postal services. We provide secure service connectivity solutions, Cloud, M2M, and IoT services, high-speed broadband as well as mobile, cyber-security and ICT services in Luxembourg and abroad. POST Technologies conceives, develops and manages Telecom and ICT infrastructures and has points of presence in London, Amsterdam, Brussels, Frankfurt, Paris , Strasbourg and Kehl.

LIECHTENSTEIN

Telecom Liechtenstein

Turnover 2022: 41,5 Mio. CHF Employees: 111

Telecom Liechtenstein AG is striving since 25 years to offer its private and business customers excellent services and the best connections. With around 100 competent employees, we rely in Liechtenstein on a high-performance network architecture audited by Bell Labs® and a newly formed IT Competence Centre. In Switzerland and internationally, we serve our customers with experts for white label services, IoT/M2M and cyber security. All connections, data centres and service platforms are geo-redundant and our team monitors them around the clock - 24/7/365. Benefit from the whole world of communication from a single source. With Telecom Liechtenstein AG.

MALTA GO

Group Turnover 2022: €214.6 million Group Employees: 1,173

GO is Malta’s leading operator - a truly converged and integrated quad-play, communications and entertainment company, powering over 585,000 connections. GO provides services to the business community, including cloud services, networking solutions, and managed co-location facilities. GO’s infrastructure is powered by a True Fibre connectivity and the company is the only Maltese operator to have access to three submarine cables which link Malta to the world. GO is in the process of actively rolling out a nationwide FTTH and 5G network.

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MONACO

Monaco Telecom

Turnover 2022: €391 million Employees: 870

Monaco Telecom is a telecommunication provider focused on exclusive solutions for small markets. In Monaco, we provide mobile telephony, landline telephony, internet and television services. As a housing and cloud infrastructure operator in the Principality, Monaco Telecom offers customised support to its business customers through a powerful and secure international network and a landing point for the Europe-India-Gateway submarine cable. In Cyprus and in Malta, we provide quadruple play services through our 100% owned subsidiaries operating under the Epic Brand. Monaco Telecom also operates a maritime mobile service, through Monaco and Malta, and provides services to international operators, sharing infrastructure to manage value added services, cloud-based infrastructure solutions, carrier services and software development.

SEYCHELLES

Cable & Wireless Seychelles

Turnover 2022: USD 65 Million Employees: 245

Cable and Wireless Seychelles is the leading mobile, broadband, fixed and TV services company in Seychelles. We also provide a wide range of 24/7 managed ICT services across Seychelles. We operate 2G/3G/4G and 5G in Seychelles. We have 100% Fibre Home-Pass in Seychelles delivering upto 100Mbps speeds for residential broadband with plan to deliver 10Gbps connection to each home by 2027. Our enterprise division specialises in understanding customer requirements and delivering tailored solutions ranging for managed/lease network, hosted voice services, hosted O365, rack space rental, managed WiFi and managed Security services. Cable and Wireless will be celebrating 130 years of operations in Seychelles this year. We intend to stay relevant for at least another 100 years.

SURINAME

Telesur

Turnover 2022: USD 97 Million Employees: 835

TELESUR is the state-owned full service provider in Suriname, securing the digital future, delivering innovative and market-oriented products and services to its business and residential customers. Its service offering comprises of mobile, fixed voice and broadband, as well as data centre services, television and the Telesur Multimedia Innovation Laboratory. Telesur is the telecommunications market leader in the country and is co-owner of the Suriname Guyana submarine cable system (1244km). Telesur has introduced its 5G service and is therefore the first in the Caribbean.

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TELEFORUM DELEGATES

ALAND ISLANDS - ALCOM

Tom Bengtsson

Chief Executive Officer

Peter Lofman Head of Network

ANDORRA – ANDORRA TELECOM

Jordi Nadal Bentade Chief Executive Officer

Joan-Marc Lauga International Director

CABO VERDE – CABO VERDE TELECOM

Francisco Jose Spencer Lima Almeida CTO

Dinohelder Tavares Cabral Director of IT

CYPRUS - CYTA

Loizos Economides Manager – International Submarine Cables

FAROE ISLANDS – FAROESE TELECOM

Jan Ziskasen

Chief Executive Officer

Eva Skeel Nolsø CPMO (Product & Marketing)

FAROE ISLANDS - NET

Pall H. Vesturbu

Chief Executive Officer

GREENLAND - TUSASS

Nikolaj Christoffersen Chief Commercial Officer

Flemming Drechsel Chief Wholesale Officer

GUERNSEY - SURE

Alistair Beak Chief Executive Officer

Cyrille Joffre Chief Operating Officer

Lucienne De La Mare HR Director

ICELAND - SIMINN

Orri Hauksson Chief Executive Officer

Logi Karlsson Chief Technical & Information Officer

ISLE OF MAN – MANX TELECOM

Gary Lamb Chief Executive Officer

Hugo Van Zyl Chief Technology Officer

Iarla Hughes Chief Finance Officer

GIBRALTAR - GIBTELECOM

Jansen Reyes Director, Technology

Rabindra Paramothayan Director, Global

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Daragh McDermott Chief Executive Officer

Carol Gunasekara Head of Regulation, Compliance & Carrier Services

LIECHTENSTEIN

Bernd Liebscher CMO

Milijana Pilic Senior Director Technology

Mike Antonius Chief Executive Officer

Doric Ramlakhan Chief Technical Officer

Joe Busietta Teleforum Consultant

Joe Attard Consultant

Gaston Bohnenberger Director POST Technologies

Jean-Paul Casel Program Manager

Aryton Caruana Chief Service Operations Officer

Martin Peronnet Chief Executive Officer

Patrick Bouffel CTO

SEYCHELLES –

& WIRELESS

Georges D’offay Chief Executive Officer

Jean Hassan Marketing Director

Bertran Renaud Manager ISP/IT

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www.teleforum.org
JERSEY – JT GROUP – TELECOM LIECHTENSTEIN LUXEMBOURG – POST LUXEMBOURG MALTA - GO MONACO – MONACO TELECOM CABLE SURINAME - TELESUR TELECOM OPERATORS OF SMALL STATES

SPONSORS

JUNIPER NETWORKS

www.juniper.net

At Juniper we believe our success is defined by our customers’ success.

We strive to deliver network experiences that transform how people connect, work and live. By challenging the inherent complexity in the 5G and cloud era, our highly automated, secure solutions power the connections that matter most. Our commitment is to advance real outcomes for network teams and every individual they serve. Simply put, we’re obsessed with exceptional quality and a remarkable customer experience.

6D TECHNOLOGIES

www.6dtechnologies.com

6D Technologies is a technology-driven organization that delivers innovative solutions for telecom, fintech, and enterprises. The company follows the vision of delivering smart ideas for a transformational experience with the advantage of future-driven technologies like IoT, AI/ML Ops, Big Data Analytics, 5G, Cloud, and more. We help our clients scale up their business by focusing on the interplay of smart technology offerings including Digital BSS, IoT and M2M, Customer Value Management and Big Data Analytics, Sales and Distribution, Unified VAS, Digital Banking and Payment, SMS Firewall and Networking Solutions, and more.

Thrive your business growth with our Digital 360 initiative that caters to monetization through automation.

GENEXIS

www.genexis.eu

At Genexis we believe that people deserve fiber! Everyone deserves to be connected to fiber broadband at their home to get access to the best quality internet. We want to enable people to fully participate in the rising digital era.

Genexis designs, develops and delivers end-to-end fiber to the home solutions for service providers, operators and installers. We are a leading European supplier of CPE products and solutions for the fiber-connected home.

By closely working together with our customers we want to innovate and revolutionize fiber broadband in the home. By making it easy, we enable fast and friendly fiber connectivity with the lowest cost of ownership and complete interoperability.

SINCH www.sinch.com

Sinch offers a broad set of products and services which help telco operators to maximize enterprise revenue, provide interconnect and routing and prepare operators for evolved 5G networks and use cases. These include messaging interconnect and delivery, 5G SMSF, fraud prevention and security, value-added services for messaging and call completion and policy and charging. Sinch further offer telco operators a range of services that aim to help drive engagement with end-to-end campaigns across any mobile messaging channel including voice and email. Sinch has been profitable and fast-growing since it was founded in 2008. It is headquartered in Stockholm, Sweden, with shares traded at NASDAQ Stockholm: XSTO:SINCH. Learn more at sinch.com.

www.teleforum.org

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PLATINUM GOLD GOLD GOLD

ADTRAN

www.adtran.com

Consumer demands for higher capacity and more robust broadband have never been as pronounced as in recent years. The capability to function from home in a completely transparent fashion, whether for work, education, collaboration, or simple entertainment is mandatory. With our broadband connections serving as the foundation upon which our digital societies will be built, Adtran brings a unique approach to operators seeking to build robust foundations that will stand the test of time. Our open, fibre focused portfolio ensures our customers avoid being locked in to any single vendor, keeping the gates of innovation and competition open, without foregoing the accountability of a reliable solutions vendor, ensuring our operator customers can remain the most competitive within their respective markets. Providing open, multi-Gigabit fibre solutions from the Wi-Fi connected consumer equipment, right through the fibre network to the internet peering points, Adtran’s open, fibre portfolio brings solutions that are optimized for automation, efficiency, and future scalability, permitting our customers to leapfrog their competitors.

CERILLION

www.cerillion.com

Cerillion is a leading provider of billing, charging and CRM systems with 20+ years’ experience delivering its solutions to mobile, fixed, cable and multi-service CSPs worldwide. These are used to price and bill subscriptions and variable usage for wholesale, retail and white label services, B2B and B2C offerings, and multi-country CSP portfolios. We combine leading edge products with highly skilled and experienced staff, to provide long-term solutions to your business challenges. From fully integrated systems to managed services and SaaS, we offer a range of approaches and business models to suit your needs now and in the future.

OMNITELE

www.omnitele.com

Omnitele is an international telecommunications consulting and engineering company. We provide services and solutions for telecom operators and regulators in domains of network strategy, design and quality assurance. Our mission is to maximise mobile subscriber quality of experience and minimise operator network cost. We have a solid track record and 35 years of experience in the telecoms industry. The company was founded in 1988 to set up world’s first GSM operator and network. Since then, we have completed over 2000 projects in over 100 countries.

OMNITELE

www.elisapolystar.com

Elisa Polystar, part of Elisa Group, is an innovative provider of cloud-native automation and analytics solutions. Our products help CSPs to reduce both OPEX and CAPEX costs, while enhancing customer experiences.

Our portfolio – proven with hundreds of CSPs globally - integrates AI-driven analytics with automation. It unlocks the benefits of closed-loop network operations and optimisation –delivering self-driving networks. Our solutions are compatible with any network, as well as any service, including IoT and 5G network slicing.

With our background as a subsidiary of Finland’s largest CSP, Elisa Polystar’s solutions are developed in a live network, and with the unique needs of operators in mind: by an operator, for operators.

www.teleforum.org

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GOLD SILVER SILVER SILVER

BillingLabs

www.billinglabs.io

BillingLabs is a fully comprehensive billing solution, it is a cloud native fully scalable Software stack which can be delivered in many ways such as SaaS, on premise implementation or any other model that suits your business.

Already in operation for two telecom operators in France, the solution has delivered on all promises including a much lower TCO than traditional BSS players. Aside BillingLabs, SpikeeLabs also provide OSS and BSS consulting services helping businesses to reshape and optimize their IT and data management systems.

TELAVOX

https://telavox.com/

Unified Communication as a Service (UCaaS) provides Operators with the best solution to boost their Enterprise portfolio value proposition. In recent years, the Global UCaaS market is growing exponentially (as countries go cloud) and Operators will take most of that market potential.

2operate

www.2operate.com

2operate is an innovative solution provider of OSS tools and power-save in mobile operator networks. Using automated processes, and state-of-the-art interfaces our solutions are specially designed to supplement and leverage existing tools, paving the way for much faster incident handling an power-save while quality is uphold.

With our cutting-edge ECO-RAN solution (energy consumption optimization in RAN) we have been rethinking how to enable mobile operators to realize quick substantial energy efficiency gains in RAN and ensure greener company profiles. https://www.2operate.com/our-products

Telavox is a Swedish Telecommunication company with worldwide presence and more than 20 years of experience turning communication into rewarding conversations. Operator’s customers will be able to receive incoming calls, chats, emails or access the CRM tool anywhere and from any device. Telavox has learned that the fixed-mobile convergence, the easy-to-use User Experience, the massive impact on churn reduction from the very first day and the attractive operational and commercial packaging are the solid foundations of our success providing the No.1 solution for addressing the UCaaS B2B services.

With Telavox cloud native flexible and modular solution, Operators can led UCaaS market with creative market propositions for the different market segments: from SoHos up to big Corporations. The “as a Service” concept comes with a true Evergreen model that allows Operator to package and make use of improvements and new features and capabilities as Telavox develops them.

www.teleforum.org

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SILVER BRONZE BRONZE

PROMON

BRONZE SPONSOR REPRESENTATIVES PLATINUM

www.promon.co.in

Whether you’re looking to upgrade your billing system, improve data quality, or embark on a digital transformation journey, Promon is here to help you every step of the way. Promon is a leading provider of managed services for OSS/BSS, billing, databases and a digital transformation partner in the telecommunications industry. With a focus on order orchestration and data pipelines, Promon helps telcos streamline their processes and improve efficiency. The company prides itself on delivering high-quality solutions that meet the unique needs of each client, and is committed to providing the best possible customer experience. Promon also invests heavily in R&D, specifically in the areas of performance engineering and machine learning. With a focus on innovation and a passion for delivering outstanding results, Promon is poised to continue driving growth and success for its clients in the telecommunications industry.

JUNIPER NETWORKS

Fabrice Magne

Senior Director, Europe North

Jamie Swanston

Regional Sales Manager, UK & Major Service Providers

Pierre Biehler

Regional Sales Manager, Western Europe

Jukka Piirainen

Senior Manager Sales & Baltics

GOLD GENEXIS

Tom Bik

Product Marketing Manager

Nico Van Woensel

Sales Director Benelux+

Francois Hernandez Business Development Manager

6D TECHNOLOGIES

Nikhil Paul

Chief Technology & Information Officer

Manoj Jain

Global Marketing Head

Manish Chandra

Executive Director and Chief Sales Officer

SINCH

Francois Boshoff

VP, Head of Product Development

Magnus Stomfelt

Senior Sales Director

Bjorn Welmer

Head of Product Sales and Sales Engineering

ADTRAN

Ronan Kelly CTO EMEA

SILVER CERILLION

Louis Hall

Chief Executive Officer

Dominic Smith

Marketing Director

OMNITELE

Päivi Haapala

Director, Head of Network Services

Jani Nieminen

Head of Product Management

ELISA POLYSTAR

Anna Konberg

Business Region Director

Thomas Bystedt

Senior Product Manager

SPIKEELABS

Pierre Lecomte

Chief Executive Officer

Thierry Berthouloux

Chief Sales and Marketing Officer

BRONZE

2OPERATE

Soren Sondergaard

Chief Executive Officer

TELAVOX

Isabel Fernandez

Sales and Strategy Director

PROMON

Sathish Mariappan co-founder Promon

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