Leadership
20 Joseph W. Shorter III
PROFILE jwshorter@gmail.com 813.463.8s36 Tampa, FL
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“Don’t let someone else define your future by pushing you down,and then accommodating them by not getting up.” By: Joseph W. Shorter 03/01/2005
jwshorter.com
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JOSEPH W. SHORTER III
Over 25 years of experience in IT and 12 years of Big 4 Consulting providing services from helping businesses align strategic objectives through working with cross-functional department heads to develop technology roadmaps and execution plans for enterprise programs. I have helped to implement the “Office of the Architect� in large organizations to streamline the process of IT budgets and bring transparency to operational costs.
Leadership It is difficult to listen with your mouth open and your mind closed. By: Joseph W. Shorter 02/27/2006
What's Inside 3 Executive Summary 5 Deloitte Consulting 6 EnetIT Group 8 PricewaterhouseCoopers 10 PwC Project Summaries 18 Workflow Studios 19 Marine Corps 20 ducation 22 Getting to Know Joe
jwshorter.com
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Executive Summary Strategic Vision & Innovation
Helped Fortune 100 businesses get more out of an IT investment by enabling the business with IT
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instead of driving business direction through IT.
Strategic Technology Leadership Deliveriing Value Reduced Total Cost of Ownership on average by 20% through leveraging the right tool for the right problem and rationalizing systems to remove redundancy. Leveraging new technology to maximize existing IT investments while building for the future. Designing technology organizations, implementing and leading Large scale Agile Transforma-
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tions and establishing Enterprise Architecture Centers of Excellence.
Executive Leadership Managed large, diverse teams in geographically dispersed locations using development method-
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ologies including Agile, Waterfall, RAD, and RUP.
Enterprise & Architecture & Application Development Wide range of experience with enterprise systems covering many areas of technology including Digital Commerce, Transportation & Logistics Operational Systems, Airline Crew Systems, Integration to ERP systems (SAP & Oracle), Rich Internet Applications, SOA, BPM, MuleSOft,
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TIBCO, CMS including Adobe Marketing Cloud, and more.
DevOps & Enterprise Agile Deployed Agile for enterprise and distributed teams for large scale implementations. Managed teams exceeding 50 offshore and 50 onshore staff, contractors, client resources in multiple geographies. Experience in establishing DevOps CoE as well as implementing Enterprise wide DevOps teams in large organizations to lower operational cost, increase resiliency and streamline the process of
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delivery functionality to the business.
SOA, Microservices, Integration Architecture, Distributed Processing for Performance Integrated hybrid Infrastructure systems including new, 3rd party, as well as legacy systems. Evaluated Service Oriented Architectures and patterns including Microservices Architectures. Experience across multiple platforms (MuleSoft, TIBCO, SnapLogic, etc). Experience leveraging tools (i.e., Akka) for multithreading processing to increase performance.
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“In the absence of leadership, those who are capable will stand up and lead, even reluctantly, because they know instinctively; to be a good leader requires that you also be a GREAT follower!�
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By: Joseph W. Shorter 03/10/2008
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Deloitte Consulting, LLP - Tampa,FL • Technical Lead, Systems Engineering 2018 – present •
Served as Lead for iOS mobile product development with an AWS backend. The product includes components and devices from an iPad, iPhone, and Apple Watch to other connected devices such as Bluetooth scales, blood pressure, etc.
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Served as the leader of the Enterprise Architecture Community of Practice for a large scale Agile transformation for a large healthcare organization. As the leader, I established the methodologies,
Healthcare Focused
systems, roles, governance and other aspects of the team as a whole. Purpose of the Community of Practice was to establish a consistent framework to be used for Agile delivery across the enterprise. •
Led a data transformation engagement related to external provider data into a single format and then managed in a single platform BPM platform (Pegasystems). Leveraged the Pega platform and core Java services to transform and load data and export data to downstream systems (including reporting and mainframe processing).
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Served as chief enterprise product architect on various projects helping to diagnose performance issues with the multi-threaded processing and inserts into clustered Oracle databases.
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As a DevOps lead, established development and code management processes and helped clients develop capabilities to improve deployment and environment availability.
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We use industry best practice frameworks to walk our clients through the complex steps of identifying strategic objectives, understanding the costs, issues, and obstacles, developing process and technical blueprints and implementing the appropriate solution. EIG supports your in-house staff and does not need to replace it. We help assess your company for any opportunities for improvement, define solutions based on your company’s need and strategy and alignment, organizational transformation, management and governance, and technological and architecture. We specialize in transforming, defining, and delivering predictable operational models for mid-size and 2 0X X-X X
CLIENT NAME / BRAND
structure, and help with the implementation process. Our services include
global enterprise organizations.
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What was I doing? Advisory Director Enterprise Architect
Agile Coach
2017 – 2018
I helped the teams establish processes
Advisory Director refining Go to Market ap-
terfacing with clients delivering projects
and approaches to leverage when in-
proach and mentoring Agile practitioners.
using Agile frameworks.
Lead Enterprise Architecture and over-
Coached team leads and team members
seeing software and integration services implementations. Responsible for ensuring all architecture design and engineering principles meet or exceed client expectations.
on Agile principles. Built upon existing
“Go to Market” en-
gagement strategies to clearly define team roles & responsibilities and outcomes.
Established Architecture Center of Excellence and oversaw technical client implementations.
Firmly based in TOGAF principles
“How to” approach to Coaching and Mentoring
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Director, Digital Technology Solutions, Enterprise Architecture, & DevOps
17 Years 2000 thru 2017 Provided Enterprise Architecture services to global clients. Services included Enterprise Architecture CoE, implementing architecture governance through establishing CoE, implementing large scale programs across large enterprises, integration strategy and implementations, service-oriented architecture strategies and implementation, Microservices assessments, building and costing target operating models, training and developing staff and global resources, developing enterprise DevOps strategies and implementations, managing large teams of developers distributed across multiple geographies leveraging an “AnyShore� development model. Examples of projects include but are not limited to (additional examples can be provided upon request)
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“I have never been as successful in accomplishing any goal as I am when someone is willing to tell me something I should hear even though it may be hard to swallow. The lesson beyond the ego is crucial in achieving the task at hand.� By: Joseph W. Shorter 05/05/2006
12 Large Telecom Company Delivery Lead Custom-built Microservices CPQ system; I provided
mentation of business processes.
technical strategy, direction, architecture, and design. Additionally, I managed over a hundred resources distributed over several time zones including Product Owners, client VP, and Directors as well as provided updates to AT&T executives on a weekly and ad-hoc basis. The system we custom-built replaces several existing applications as well as integration with existing legacy systems which required extensive docu-
Business Outcome: Provided stabilization by re-platforming several legacy systems responsible for over 40 billion in annual revenues for custom pricing by modernizing and the technology architecture and streamlining business processes reduced the overall technology footprint. •
Managed 100 Resources
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10 Direct Reports
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48 onshore staff
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50+ off shore staff
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Multiple in timezones
Consumer Products Ratings Comapny
Delivery Lead | Enterprise Architect Implementation of a custom eCommerce solu- Business Outcome: tion using ElasticPath Commerce platform and MuleSoft Integration platform to deliver the next generation of subscription and member services, payment gateway, and third-party integrations to enable the company to strategically grow their client base through delivering content through multiple channels. It is important to note that the company’s legacy application was over a decade old and could
New eCommerce platform and implemented the next generation of membership management technology to increase topline membership 15% by offering products through multiple sales channels. Additionally, we enhanced the company’s ability to retain longtime customers by offering new options to engage content.
not be extended for a new subscription model and avoid/reduce PCI scope. However, the subscription and card handling process was very proprietary and required a re-write of the business functionality with significant enhancements that included Chase Paymentech card processing services and more. Some systems (BI and external integrations) needed to remain unchanged until a suitable migration plan could be determined.
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Managed 30 Resources
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3 Direct Reports
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10 onshore staff
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30+ off shore staff
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Multiple in timezones
13 B2B Wholesale Company Delivery Lead Implementation of a custom eCommerce solution
reduced the number of partner websites needing
using ElasticPath eCommerce platform. The
to be managed from 30 to 1 while supporting
eCommerce platform served as middleware and
multiple territories and languages. The resulting
integrated with Sitecore CMS for the frontend
streamlined integration into SAP reduced the time
and SAP PI (Interface Layer) backend to manage
to process orders by 200% and increased partner
order fulfillment. ElasticPath platform is based on
user experience which was the need for change.
Java and the integration of Sitecore (.net) required that some custom controls be developed as well and redeveloped so the business process in the eCommerce platform instead.
Business Outcome: A new eCommerce platform that delivered a new experience to partner organizations as well a
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Managed 20 Resources
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2 Direct Reports
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15 onshore staff
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5 off shore staff
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Multiple in timezones
Major Airline
Enterprise Architect light to deliver and implement the technology
requirements. Additionally, the Windows desktop
changes required to meet Federally Mandated
applications used by Crew Schedulers was rewritten
changes to Crew Rest Rules. These changes includ-
as a web application to move the processing power
ed the implementation of new systems including en-
from individuals to servers that allowed scaling.
terprise rules engine (FICO Blaze). Several changes to the legacy J2EE applications supporting the Crew Systems, as well deliver new capabilities in availability, infrastructure, and performance to address rapid business changes and growth. This implementation required the integration of nearly all of the airlines' operational systems including SAP, Flight Planning, Flight Automation, NOC, Flight Scheduling, as well as external systems using a wide range of technology platforms and solutions including WebSphere, TIBCO ESB, RESTful Web Services, Jolt APIs, SOAP, and many others. Multiple components of the Crew System consisted of different technologies; some of which required retirement. As such, custom .net LMS system integration was re-written for checking pilot certification
Business Outcome:
1. Upgraded and extended Crew Systems to comply with FAR117 federal crew rest rules as well and increased system performance to manage Irregular Operations. As a result, SWA did not experience major operational issues during the mandatory cutover saving the company millions in cancellations and ground stops. 2. Successfully
integrated
Airtran
Scheduling
system allowing the recognition over 100 million in annual revenues. •
Managed 50 Resources
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5 Direct Reports
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29 on shore staff
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30 off shore staff
14 Large Bus Company Lead Architect
Design, development, implementation, and deployment of a custom-built operations system that included integration with third-party GPS tracking company and real-time data feed vehicles. Joe also had to design the Integration into the Oracle ERP system to synchronize data for payroll through a series of web service calls and custom APIs. The team consisted of onshore developers as well as two off-shore development teams in separate geographic locations.
Business Outcome: Created custom operational payroll platform that provided insight into personnel and fleet maintenance cost through collecting and analyzing real-time data. The result was a 98% reduction in fraud and a 40% saving in fuel consumption resulting in savings exceeding 50 million.
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Managed ~20 Resources
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2 Direct Reports
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8 onshore staff
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10 off shore staff
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Multiple in timezones
Internal Google Cloud Initiative Lead Architect
This project was a custom application that integrated Google for work applications (Sheets & Drive) to build a Project Management application running Google Compute Engine. This tool was used to manage internal and external clients for the firm. This internal application replaced an existing SharePoint implementation.
M&A Transaction - Loan Origination company Lead Architect Evaluate every aspect of the technology systems that would be acquired in the transaction and provide value and ratings based on the goals of the acquiring company. Produce a report and recommendation for each technology system.
15 Real Estate Investment Company Lead Technology SME Implementation for real estate holding company. This engagement involved helping the development team build an integration strategy using SSIS. The company strategy of growth by acquisition required an integration approach that could be leveraged to integrate the various sources and forms of data from acquired companies.
Major Financial Company Lead Technology Auditor
Provided technology audit support. This engagement involved reviewing existing controls for inbound and outbound data transport with third parties. The audit report included recommendations ranging from IT Governance to securing application data.
Major Utilitites Comapny Technology Advisor Technology adviser for the execution of GLSCAPE project (General Ledger, Supply Chain, Accounts Payable, and Expense). This includes working with the oracle accounts managers to build the integration specifications and custom oracle reports. This project also included building out the middleware hardware and software specifications.
National Real Estate Organization Technology Advisor to the CIO This included analysis and the resulting recommendations for the assessment and redesign of the technology organization. Provided recommendations for strategic alignment and satisfaction of the IT functions to the business, as well as the alignment and optimization between parent and subsidiary organizations. A key leader in increasing business value and reducing redundant or unnecessary costs and operations.
Major Financial Company Lead Technology Auditor Provided technology audit support. This engagement involved reviewing existing controls for inbound and outbound data transport with third parties. The audit report included recommendations ranging from IT Governance to securing application data.
16 Major Beverage Company Technology Advisor assess the ERP solution based on business requirements, controls, supportability, and sustainability. The business requirements assessment focused on the identification of how well the current BPCS ERP solution is able to meet the needs of the business. Specifically, the assessment identified business process requirements and the ERP solutions ability to meet those requirements. Evaluation of controls and supporting systems focused on the security, audit, integration, and duplication of functions as well as risk management abilities of the BPCS ERP solution.
Major Financial Company Lead Technology Auditor strategic planning and business intelligence/ data warehousing initiatives to handle projected growth over the next 5 years. This included working closely with SVO IT leadership to develop a roadmap and implementation plan for system integration and ongoing support of the new systems. Components of the projected included authoring functional and technical design documentation for the new system as well as integration design specification for SAP business objects.
PwC Internal Services TechnologyLead design, development, and implementation of the Internal Partner Affairs global J2EE application on the WebLogic platform. Responsible for managing development resources on and off-shore. As the technical lead Joe also had to write a significant portion of the code for the overall system, perform code reviews, and responsible for the overall implementation.
"Yes" to PwC - April 2000 I was not originally set to interview with PricewaterhouseCoopers. In fact, I was flown into Orlando, FL where I did an interview with a wedding company. The recruiter told me to get a rental car and drive to Tampa, FL the next day because he thought it was a good opportunity. The interview with the wedding company was less than impressive. The CEO explained to me that he had spent 5 million dollars on a Superbowl Ad as a way I guess to impress me with the financial strength of the company. It might have worked if it wasn't for the fact that spending that much money for an audience that would likely care less seemed unfortunate. What made it more concerning was that the working conditions of the technology staff were pretty bad with desk space barely larger that of coach seating on an airplane and the fact there was no mention of staff bonuses. So, with a smile and a handshake, I jumped in a car and headed west on I-4 to meet with my future boss the next day. There was a technical interview that lasted an hour and then for the next 3 hours Her and two direct reports and I just talked like old college buddies. Afterward, I meet up with the recruiter for lunch overlooking the Tampabay and the deal was sealed with the picturesque views of people fishing and a soon to be setting sun. That later that evening, I walked the beach with my pants rolled up sloshing through the shallow waves breaking looking forward to my next adventure.
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Senior Developer Senior software developer responsible for large
1996 thru 2000
clients such as Texas Utilities, Coca-Cola Enterprises, ExxonMobil, Chase, GTE Cornerstone Medical Services, Local Municipalities, in providing custom software development solutions on from internal enterprise applications to eternal global websites.
It’s How I got my start in Corporate This was a small company but an incredible place to work! I met some of the smartest and likable people of my entire career at Workflow. I learned more about software development in 6 months than I did the last 3 years in the Marines!
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United States Marine Corps Nearly a decade of distinctive service 1988 thru 1996
Comptroller 4th Marine Division As the Comptroller to the largest division of the Marine Corps, responsible for over $200 million dollars of appropriated and non-appropriated funds distributed to over 220 distinct locations. Managed ten (10) Marines and established the first online budgeting and reporting system over the internal network.
The applications and systems
included an ADABAS mainframe, Oracle v7, and Lotus Notes.
Achievements •
Fastest ever promoted to SSGT
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1st to build a computer-based budgeting system
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1st to integrate modern technology into the mainframe
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Company Name
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EDUCATION Georgia State University • Bachelor of Science, Computer Science University of Phoenix • Bachelor of Science, Computer Science
CERTIFICATES & PROFESSIONAL TRAINING Certified Pega Marketing Consultant Certified Pega Architect Certified Scrum Master Google Compute Engine Qualified Developer Google Cloud SQL Qualified Developer Google Cloud Storage Qualified Developer Oracle Masters DBA Class Oracle DBA – (expired) Pega Systems Architect (PRPC v6) MuleSoft Integration Architect (Received Oct 2017) Adobe AEM Architect (In-Progress) ElasticPath Digital Commerce Platform Certified Scrum Master (Received 2013) TOGAF Enterprise Architect (In-Progress)
PROFESSIONAL AFFILIATIONS AIBA - Association of International Business Analyst PMI - Project Management Institute FWA - Florida Writers Association OpenGroup - TOGAF for Enterprise Architecture
REFERENCES Reference Dave Harris - Lead Enterprise Solution Architect
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Gettin to know Joe I AM GEEK, A COOL GEEK I taught myself how to write Basic when I noticed the prompt on my Atari 2600. This came in handy once I went fulltime in the Marines and had access to "How to" books on the office shelves collecting dust. I will admit, I had plenty of motivation because the job I took over was previously done by 3 other people manually it was not going to be possible no matter how efficient I made the process to keep up. First, I taught myself "Supercal 5" a spreadsheet program that was very powerful at the time and I used it to replace my gigantic paper ledger. I was the Accounting clerk at the local Reserve I&I station in Atlanta, GA. After that, DBase III, ObjectPal, VB, ADABAS, Lotus Notes, and Oracle RDBMS. All of the technologies I learned were used to automate my and other's jobs and I became clear to me that I had a talent for software development.
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I AM AN ARTIST. Yes. I Paint, Draw, do Photo Art and have done so my entire life. I have been commissioned to do many paintings for private citizens and asked to join an Art Gallery in St. Pete Florida. One of my more notable and public events is when I was 1 of 20 other artists selected to do "Art in the Park" in downtown St. Pete, FL. We were asked to paint live on a canvas 4 feet by 8 feet large during a fashion show. This is where I was asked to join a local gallery for which I refused (just didn't have the time needed to produce gallery-worthy art).
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My Hobbies
I love my bike. The first bike I ever had was a BMW and the dealer told me then that it will be the last bike (Meaning BMW) I ever have. Well, he was right! This is a 2010 BMW k1300GT Sport Touring model. My previous version of this bike I drove from Tampa, FL to Atlanta, GA and wanted to ride even more. That bike also has other memories; Constance my wife was on the back as we were going at excessive speeds on I4-4 and the fact that she was as calm as a "Cucumber" sealed the deal. Now we have been married for over 12 years with two additional beautiful kids. I say additional because my daughter Jasmine is my oldest daughter and I just know one day she will be riding her own.
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I was the Chess Co-Captain in Highschool for which we went to the State Championship. I don't get to play much these days but it still remains a passion.
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I Am an Author Joseph gives a very interesting, yet brutally honest viewpoint from an African American man. The book explores some extremely tender sujects and takes a look at how African American men have developed the way they think, feel and respond to life today largely due to their heritage. Joseph does a great job relating his own personal experiences to his reader (FYI - I'm a female reader) and does not accuse the African American male, rather puts himself in the picture as an example. He attributes his faith in God as his guiding principle to helping him come to the realization that we are all more alike than different. He asks "why" throughout the book and gets to the bottom of many deeply rooted questions. I enjoyed the book, it's a deep read. Some of the poems sprinkled through the book seemed out of place, but overall, I highly recommend the book, especially to African American males.
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And much, much more...
Address Tampa, FL
Social LinkedIn
Online www.jwshorter.com