Challenge #5 - Drop in New Patients A drop in the number of new patients coming into the practice can affect your cash flow. Getting new patients is essentially good for any practice, but how to attract new patients? Large practices with multiple locations sometimes hire marketing professionals to find potential patients. For small practices and solo practitioners, finding new patients can be particularly difficult. The reason for a drastic patient drop off might not be linked to your treatment services. It could be because of patient expectations. Today, patients expect great experiences and more support from their care providers. Satisfied patients are always happy to refer their friends and family to your practice. The online reputation of a practice also affects patient behavior.
The Solution - Improve Patient Experience and Manage Online Reputation The best way to prevent patient drop-offs and increase the number of new patients coming into your practice is to provide exceptional patient experiences. • Manage your online reputation by automating the post-appointment feedback process. • Use chiropractic scheduling software that to manage appointments and automate patient reminders. • Make it easy for patients to book an appointment online. • Provide the convenience of completing intake forms from home. • Improve communication with patients and spend more time with them.
10
Practice Management Challenges
