Foreword by Dr Kapil Dev Singh, CEO, Coeus Age

INSIGHTFUL YEARS

Best of Tech 2022

FOREWORD

Happy new year!

Ten years ago, we embarked upon a mission to analyse and decode Digital Enterprise. It’s been a great journey since then, characterized by innovation, collaboration, and lots of hard work. We have constantly been striving to come up with many industry firsts like Operationalization of the Construct of a Digital Enterprise, New CIO Leadership Paradigm, and the First Platform Narrative. We also accomplished our first global research using an innovative approach - A Board’s Eye View of Digital in Enterprise. The latest in the series is Best of Tech, a research program to look into the future of tech evolution.

In 2021, we celebrated the completion of 10 insightful years by Coeus Age. I would like to thank our esteemed customers, partners, and team-mates for being with us in this journey.

Our endeavour at Coeus Age has always been to provide actionable insights to the users and providers of Digital Technologies to thrive in the changing macro environment. Best of Tech initiative is one such offering.

Hot Tech Trends Across 16 Industries

We launched the Best of Tech initiative in the year 2019 in the Government sector. Based on triangulation of multiple data points, our analysts had an informed and grounded take on the likely evolution of the tech space over the next 12 to 18 months.

After conducting it for 2 years, we realised the program has a relevance and need for other industry sectors as well. In 2021, we broad-based Best of Tech by covering enterprises across 16 industry sectors. Each industry has its own contextual reality and hence different use of digital.

We invoked a very innovative, and rigorous, method to base our Best of Tech Predictions for 2022. We decided to study the Digital Transformation (DX) journey of large Indian enterprises as it unfolded over the past six years. The source of data that we identified was their annual reports (FY 2016 till FY 2021) and related content in the online space. The narrative around digital was collected, collated, and structured using an excel template. The content was analysed to identify themes and their interrelationships. In total 16 Hot Tech Areas were identified that become trends when seen from their relative focus across 16 industries.

The 16 Hot Tech Ares have been defined and their relative focus by industry has been presented in the report. The industries have also been mapped on the DX Market Matrix using two DX dimensions – Tech Evolution and Coverage. Banking and NBFC are the clear leaders, followed by Insurance, Auto, and CPG.

We sincerely hope that you will find the research findings relevant and engage in a discussion to make them relevant for your business.

Best Regards

Dr Kapil Dev Singh

CEO, Coeus Age kds@coeusage.com, 9811771187

The New

The O in the Coeus Age logo has a special significance. It denotes the new or the emerging organization in the digital age. In this organization - boundaries are getting transcended, a larger entity at the ecosystem level is getting coalesced into one, and in which performance is a direct outcome of the structures of innovation that are successfully built and sustained.

The New Organization is characterized by Change, strives on Innovation, and driven by Digital.

The real test of the new organization took place during the pandemic, which forced them to break the traditional organizational boundaries and make way for work from home, partner more strongly with others and deliver amid constraints, and build practices and structures that will have long term consequences for their functioning. Resilience, agility, and efficiency, and all at the same time, have emerged as the cornerstone of the business strategy.

The New Organization has become the Strategy as businesses manoeuvre themselves to constantly adjust their market positioning, define small windows of competitive advantages, and grab small yet fleeting opportunities.