Karly K Designs - Frequently Asked Questions

K A R LY K D E S I G N S f requent l y a s ke d q u e s t io n s

F R E Q U E N T LY A S K E D Q U E S T I O N S Th a n k s fo r s h o pp i n g w i t h Karly K D e si g n s!

W e wa n t yo u t o l o ve yo u r e xp e r i e n c e , so we have c o mp i l e d o u r m os t c om m o n l y a s ke d q ue s t i o n s a n d have a n swe re d t he m b e l ow!

A l so b e s ur e t o r e a d e a c h p ro d uc t l i s t i n g i n d e t ai l b e fo re p urchas e.

— K a r l y K ue c ke r // O w n e r, D e si g n e r

P H O T O G R A P H Y // © R e d f i e l d P h o t o g r a p h y

2 | WELCOME

GENERAL QUESTIONS Wh a t e x atly is a p r intab l e templat e?

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A p r intabl e template is a p r i nt-re ady PDF f il e that has alre ady b e e n p re-desig ned for you. You (the b uye r) ca n p urchase this digital f il e, dow nl oad i t dire c tly t o your p e rsonal c omp ute r, edit the f il e b y adding your tex t, a nd ins ta ntly p r int using a h ome p r inte r or a p rofessional p r int sh op.

Wh a t a r e the b e nefi ts of us ing a p r in t abl e t emplat e?

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Using a p r intabl e template is quick, e asy t o use, a nd affordabl e. Each item ca n b e p r inted ove r a nd ove r a gain. Have a las t minute cha nge? No p robl em.

S i mply up date the f i l e a nd rep r int!

Wi l l yo u s e nd me the fi l es in th e mail?

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H o w i s the PD F s e t up?

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We make it ex t remely e asy for you! With eve r y p urchase, we include a singl e PDF f il e w ith bl e eds or a PDF w ith 2 desig ns p e r p a ge.

Each item that you p urchase is e asily marked.

Wh a t i s the d iffe re nc e b e t we e n PDF w it h bl e eds or 2 p e r p a ge?

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PDF w ith bl e eds: This op t ion is g re at for a l o cal p r int sh op. O ur f il es are se t up w ith a 1/4 ” bl e ed around the b orde r mak ing it ex t remely e asy for your l o cal p r inte r t o impose their ow n c rop marks a nd p r i nt!

• 2 p e r p a ge PDF: This op t io n i s g re at for at-h o me p r int ing or if you are going t o b e p r int ing w ith a c opy s t o re l ike FedEx K inkos. F il es are se t up on a n 8.5”x11” she e t w ith 2 desig ns p e r p a ge. C rop marks are alre ady se t up for you so all you w ill ne ed t o do is p r int a nd t r im. We re c omme nd using a g uill o t ine p ap e r cut te r or some thing similar t o help make eve n a nd s t raight cuts!

D o I n e e d a ny s p e cial s of t ware t o p r in t my p r i n t abl e?

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Yes, you w ill ne ed Adob e Ac rob at Re ade r which is a c ompl e tely f re e p rog ram.

We have i ncluded helpf ul g uides t o walk you through h ow t o dow nl oad Adob e Ac rob at Re ade r. Pl e ase che ck the l is t ing desc r i p t ion or v isit the l ink b el ow.

• To edit your f il es, all you ne ed t o do is use the highl ighted b oxes p rov ided as a g uide a nd inp ut your informat ion!

• No te: Using o the r p rog rams c ould alte r the desig n a nd may also cause issues w ith format t ing or s av ing your f il e.

• We always re c omme nd using the lates t ve rsion of Adob e Ac rob at Re ade r fo r b es t results. You ca n dow nl oad it for f re e he re: ht tp s://ge t.adob e.c om/re ade r

D o I n e e d t o ins tall a ny fonts ?

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Mos t of our templates do no t re quire you t o ins tall a ny fonts. Always che ck e ach l is t ing desc r i p t ion a nd foll ow the sp e cif ic dire c t ions included.

H e l p f ul Links : • • •

D ow nl oading a D igital Item: w w w.e tsy.c om/help/ar t icl e/3949 How t o D ow nl oad Adob e Ac rob at Re ade r (se e p a ge 8) How t o E dit My Pr intabl e PDF Template (se e p a ge 9)

3 | GENERAL QUESTIONS

GENERAL QUESTIONS

No thing w ill b e physically mail ed t o you unl ess o the r w ise s tated in the l is t ing desc r i p t ion. All of our p roduc t s l is ted “Pr intabl e” indi cates the item is a n INS TAN T D OWNL OAD. This me a ns th e digital f il e w ill b e ins ta ntly availabl e t o you w ithin minutes (se e D ow nl oading a D igital Item).

C U S TO M I Z I N G YO U R P R I N TA B L E D o yo u o ffe r cus t om izat ions ?

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To ke ep our p r ic es l ow, we are unabl e t o cus t omiz e p r intabl es for you at this t ime. Items are p urchased as sh ow n in the l is t ing a nd a de tail ed desc r i p t ion is p rov ided for e ach p roduc t so you k now exac tly what you are ge t t i ng.

We don’t wa nt you t o b e disc oura ged, b ut we also ca n’t b e responsi bl e for b uye rs wh o don’t re ad our sh op’s pol icies.

D o yo u take cus t om ord e rs ?

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Cur re ntly, we are no t tak i ng on cus t om desig n work for p r intabl es at this t ime.

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We desig n tex t b oxes for e ach template. Whe n you re c eive your p roduc t these b oxes w ill b e highl ighted in blue.

We have alre ady p re-pop ulated tex t t o use as a g ui de.

To b egin adding tex t, simply cl i ck on e ach b ox t o s tar t t yp ing!

W i l l a l l o f my tex t fi t?

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I n e ach p roduc t desc r i p t ion, we l is t the numb e r of l ines e ach tex t b ox ca n h old t o give you a b e t te r ide a of h ow much sp ac e you w ill have t o work w ith w ithin the template. Pl e ase che ck the l is t ing desc r i p t ion b efore p urchasing.

C a n I c h a ng e the c ol or of the desig n or g raph ic ?

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Adob e Ac rob at Re ade r only all ows you t o add tex t t o our PDF templates which me a ns you ca nno t make a ny cha nges t o the c ol or of the fonts or g raphics.

C a n I c h a ng e the font?

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Unfor t unately, you ca nno t up date our templates w ith alte r nat ive fonts. We have sp e nt h ours sourcing the b es t fonts t o f it the fe el for e ach desig n.

• Each font i s alre ady emb edded for you me a ning you won’t have a ny addit ional s tep s t o se t up your template, it’s re ady t o go!

H o w do I d el e te a tex t b ox or move i t ?

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We have alre ady p re-desig ned e ach p roduc t for you, me a ning you are unabl e t o del e te tex t b oxes. You also ca nno t move b oxes or add b oxes t o the PDF f il e.

You ca n h oweve r, l e ave tex t b oxes bla nk if you do no t have a ny words t o add.

If you are hav ing a hard t ime ge t t ing your tex t t o f it, we re c omme nd play ing around w ith the sp acing or t o c onside r mak i ng cha nges t o your wording.

H e l p f u l Links : • •

How t o E dit My Pr intabl e PDF Template (se e p a ge 9) Karly K D esig ns Tes t Template (se e indiv idual l is t ing desc r i p t ion)

4 | C U S TO M I Z I N G YO U R P R I N TA B L E

CUSTOMIZING YOUR PRINTABLE

H o w do I ad d my tex t?

PRINTING QUESTIONS D o yo u o ffe r p r i nt ing s e r v ic es?

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We do! We take on cl ie nts b ased on our availab il it y t o e nsure we are offe r ing the hi ghes t cus t ome r se r v ic e. If you are i nte res ted in work ing w ith us, pl e ase v i sit w w w.karlykdesig ns.c om a nd f ill out our ne w cl ie nt ques t i onnaire!

W h a t t y p e of p ap e r d o you re c omme n d?

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We re c omme nd p r int ing on #80, #100, #110, or #120 card s t o ck — reg ular c opy p ap e r te nds t o b e t o o thin.

• If p r i nt ing at h ome, b e sure t o che ck what the maximum p ap e r thick ness i s for your p r inte r model. Pap e r that’s t o o thick c ould jam a nd dama ge p r int he ads.

• Pr int sh op s o ffe r all k inds of tex t ures a nd card s t o cks. If p r int ing at a l o cal c opy sh op, t r y p r int ing some s ampl es f i rs t!

W h e r e do you re c omm e nd I p r in t my p r in t abl e fil e.

For p r int ing a nd cut t ing, our sh op re c omme nds FedEx K inkos, Off ic e D epo t, or S tapl es. These s t ores do a nic e j ob a nd are re asonably p r ic ed.

W h a t s i z e p ap e r d o I us e?

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If p r i nt ing on your ow n, I re c omme nd using our 2 p e r p a ge PDF template which is format ted t o p r int on a n 8.5”x11” she e t of p ap e r.

S h o u l d I p r int on my ow n or use p r i n t sh op?

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Whe the r you are c onside r i ng p r int ing on your ow n or using a l o cal c opy sh op, c onside r as k ing yourself t hese ques t ions: 1. Q: How much t ime do I have t o dedi cate t o this p roj e c t?

A: If you are i n a p inch, c onside r using a l o cal p r int sh op t o help!

2. Q: What is the qual it y of my h ome p r i nte r?

A: All of our templates are s aved at the highes t resolut ion, b ut c onside r using our f re e tes t template on your p r inte r f irs t b efore you p urchase t o make sure the qual it y is exac tly what you wa nt.

3. Q: How ma ny items w ill I b e p r int ing?

A: Pr int ing yourself is g re at for small e r qua nt it ies a nd ve r y inexp e nsive, b ut if you are going t o b e p r int ing a high volume of items or are in a t i me c r unch, you may wa nt t o c onside r outsourcing t o a l o cal p r inte r.

4. Is the template going t o use a l o t of ink?

A: Templates w i th s at urated b ackg rounds w ill te nd t o use more ink.

I’ m n o t ve r y c omp ute r s av vy. W ill t h is b e h ard?

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O ur templates are p re t t y s t raight for ward, h oweve r if you are no t c onf ide nt in your ab il it ies t o inp ut t ex t in Adob e Ac rob at Re ade r, we s t rongly re c omme nd re ading addi t ional resourc es that we have p ut t oge the r for you o r tes t r un a f re e s ampl e template ahe ad of t ime t o av oid a ny f r us t rat ion (se e b el ow).

H e l p f u l Links : •

Karly K D esig ns Tes t Template (se e indiv idual l is t ing desc r i p t ion)

No te : K a r l y K D e s i g n s i s n o t re s p o ns i b l e fo r t he q ual i t y o f yo ur f inal p r i nt .

If yo u a r e n o t c onf i de nt in yo ur h o m e p r int e r, we re c o mme nd us ing a p r o f e s s i o n a l p r i n te r t o p r int yo ur p r int ab l e t e m p l a t e ( s ) fo r yo u.

5 | PRINTING QUESTIONS

PRINTING QUESTIONS

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TERMS OF USE H o w a r e p r intab l es d el ive red ?

• Af te r che ckout, you are abl e t o ins ta ntly dow nl oad your f il e(s). If you missed that s tep, you ca n e asily re-dow nl oad the f il e. Go t o the t op r ight c or ne r of your e tsy p a ge a nd cl ick on “you” — a drop dow n me nu w i ll app e ar. Sel e c t “Purchases & Rev ie ws”.

F ind your p urchase, a nd cl ick the blue b ut t on that re ads “D ow nl oad F il es”. (Pl e ase no te that this mus t b e done on a c omp ute r, no t a mob il e ph one or i Pad)

H o w m a ny t im es ca n I d ow nl oad t h e p r in t abl e t emplat e?

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Wh a t do es Pe rs onal U s e O nly me a n ?

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This me a ns only you (the b uye r) has r ights t o use the template a nd p r int.

You may no t share our p r intabl e te mplates w i th o the rs.

You may no t redis t r i b ute o r resell a ny f il e(s) t o o the rs.

Your p urchase do es no t t ra nsfe r ow ne rshi p.

I n o the r words, if you v iolate a ny of our pol icies you are s te al ing.

C a n I s h are your template w ith a f r ie n d?

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No. We would l ove if you would have your f r ie nd v isit our sh op.

Ar e p r i n tab l e t em plates c om p at i bl e w it h b o t h PC a n d Mac c omp u t e rs?

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Yes! Pr intabl es are e asy t o use on b o th PC a nd Mac c omp ute rs. Jus t make sure t o op e n your p r intabl es in the f re e p rog ram Adob e Ac rob at Re ade r.

Wh a t a r e your te rms of us e?

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By dow nl oading a Karly K D esig ns p roduc t, you a g re e t o the foll ow ing: 1. Any ar t work is s t r ic tly for p e rsonal, non-c omme rcial use only.

2. You ca nno t sub-l ic e nse, resell, share, t ra nsfe r, redis t r i b ute, or modi f y our templates in a ny way, shap e, or form.

Wh a t a r e your pol icies on ca n c ellat ion s, re t u r n s, exc h a n ges, or ref u n ds?

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D ue t o the digital nat ure of p r intabl e templates, we do no t offe r ca nc ellat ions, re t ur ns, excha nges, or ref unds. O nc e you p urchase the di gital f il e, it is no t possi bl e t o ca nc el or re t ur n your p roduc t.

Wh a t i s your Pr ivac y Pol i c y?

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Karly K D esig ns resp e c ts your p r i vac y. We do no t sell or share your p e rsonal informat ion w ith third p ar t ies.

H e l p f ul Links : •

O ur Sh op Pol icies: w w w.e tsy.c om/sh op/KarlyKD esig nSh op/pol ic y

6 | TERMS OF USE

KARLY K DESIGNS TERMS OF USE

O nc e p urchased, you ca n p r int as ma ny t imes as you would l ike as l ong as you are using our f il ies for your Pe rsonal Use O nly.

TROUBLESHOOTING I c a n’ t c h a ng e t o the font s or c ol ors?

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No a nd you sh ouldn’t b e abl e t o. Fonts a nd c ol ors are p re-sel e c ted for you.

We s tate this ve r y cl e arly in the l is t ing desc r i p t ion a nd in seve ral o the r plac es on our sh op p a ge.

Why wo n’t all of my tex t fi t?

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If your tex t is no t f it t i ng, t r y re wo rding your tex t, adding or del e t ing ex t ra sp ac es, or play ing around w ith diffe re nt ve rb ia ge.

For b es t results, c onside r using our p re-pop ulated wording sugges t ion as a g uide.

W e s tate cl e arly in t he l is t ing desc r i p t ion the numb e r of l i nes e ach tex t b ox has t o help give you a b e t te r ide a of h ow much ro om you have.

Why i s the tex t s ub s t it uing t o a diffe re n t fon t ?

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T h e r e i s a plus s ig n (+) i n the b o t t om c or n e r of t h e t ex t b ox?

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This ca n happ e n whe n you have tex t that is going outside of the p r intabl e are a, or a n ex t ra “re t ur n” in your tex t f ield. Tr y reducing the amount of tex t.

H o w do I D ow nl oad the F il e ?

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E tsy has p ut t oge the r a helpf ul ar t icl e on h ow t o re t r ieve digi tal dow nl oads: D ow nl oading a D igital Item: w w w.e tsy.c om/help/ar t icl e/3949 No te: D ow nl o ading mus t b e done on a c omp ute r, no t a mob il e ph one or iPad.

Why wo n’t my p r intab l e fi l e s ave?

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This ca n happ e n whe n the p r intabl e was op e ned in a no the r p rog ram o the r tha n Ac rob at Re ade r. Pl e ase b e sure t o op e n a nd edi t your f il e in Ac rob at Re ade r.

You ca n e asi ly tell if you are in the c or re c t p rog ram, b y tak ing a quick l o ok at the t op of your nav igat ion b ar. D o es it s ay Ac rob at Re ade r at the t op?

To s ave your f il e, cl ick on “F il e” up at the t op of your sc re e n. A drop-dow n b ox w ill app e ar. Sc roll dow n t o Save As. T itl e your template a nd cl ick Save.

Wh a t i s a Z i p F il e?

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Zi p f il es are mult i pl e f il es c omp ressed i nt o one folde r. This makes it e asie r for our sh o p t o share mult i pl e f il es w ith you.

1. How t o Op e n a Zi p F il e (MAC)—To unz i p a f il e or folde r on a Mac, doubl ecl ick it.

2. How t o Op e n a Zi p F il e (PC)—To unz i p a f il e or folde r on a PC, dra g the .z i p at tachme nt t o the desk t op. O nc e the f i l e is on the desk t op, you ca n doubl e or r ight-cl ick t o op e n it.

H e l p f ul Links : • • •

D ow nl oading a D igital Item: w w w.e tsy.c om/help/ar t icl e/3949 How t o D ow nl oad Adob e Re ade r (se e p a ge 8) How t o E dit My Pr intabl e PDF Template (se e p a ge 9)

7 | TROUBLESHOOTING

TROUBLESHOOTING

This may happ e n whe n you v ie w ing your f il e in a diffe re nt p rog ram o the r tha n Ac rob at Re ade r, or a n olde r ve rsion of Ac rob at Re ade r. Pl e ase make sure you are using the mos t up t o date ve rsion.

• The l ink t o dow nl oad the ne wes t ve rsion is l is ted he re: w w w.ge t.adob e.c om/re ade r — It’s c o mpl e te y f re e.

HOW TO DOWNLOAD ADOBE READER Adob e Ac rob at Re ade r is a f re e p rog ram that w ill all ow you t o v ie w, add tex t, a nd s ave your PDF p r intabl e p roduc t f rom your p e rsonal c omp ute r.

Foll ow the fo ol p ro of dire c t ions b el ow t o ge t s tar ted!

Step 1: •

Op e n up your web browse r a nd v isit this l ink: ht tp s://ge t.adob e.c om/re ade r/

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To the l ef t ha nd side of the p a ge, you w ill ne ed t o f ill out informat ion regarding your op e rat ing sys tem so Adob e k nows which ve rsion of Re ade r w ill b es t work w ith your c omp ute r.

Step 3: •

C l ick on the “D ow nl oad Now B ut t on” l o cated in the b o t t om r ight c or ne r.

Step 4: •

Af te r you cl ick this, a blue init ial iz i ng b ar w ill pop up. Wait a fe w mome nts.

Step 5: • •

O nc e this is c ompl e te, op e n your dow nl oad folde r a nd l o cate the Adob e Re ade r I ns tall F il e named Adob eRe ade r_dc[x x x]_ins tall.dmg It w ill l o ok l ike this (b el ow); doubl e-cl ick on the ima ge. Wait a fe w mome nts.

Step 7: •

An Ado b e Re ade r I ns tall e r b ox w ill pop up. D oubl e-cl ick ins tall Adob e Ac rob at Re ade r a nd a g re e t o te rms b y cl ick ing Op e n.

Step 8: •

O nc e this is f inished, you are re ady t o s tar t edit ing! Se e p a ge 9 for f ur the r informat ion on h ow t o op e n a nd edit your PDF template b y Karly K D esig ns .

8 | HOW TO DOWNLOAD ADOBE READER

HOW TO DOWNLOAD ADOBE READER

Step 2:

H O W TO E D I T M Y P D F T E M P L AT E Foll o w the e asy i ns t r uc t ions b el ow if you have a ny ques t ions regarding op e ning, edit ing, or s av ing your Karly K D esi g ns templat e.

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Af te r you have p urchased your i tem a nd have dow nl oaded the lates t ve rsion o f Adob e Re ade r, dow nl oad all the p r intabl e templates asso ciated w ith your orde r.

Step 2: •

To op e n your template a nd b egin edit ing, f irs t o p e n the Ado b e Re ade r Sof t ware b y doubl e-cl ick ing on the Adob e Re ade r ic on. It l o o ks l i ke this...

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Nex t, cl ick on “F il e” at the t op l ef t c or ne r of your sc re e n.

A drop-dow n me nu w ill app e ar. C l ick “Op e n” a nd f ind your template.

We l ike t o s ave our templates r ight t o o ur desk t op for e asy ac c ess!

Step 3: • • •

O nc e op e ned, you ca n b egin edit ing your template immediately. All of our f il es c ome p re-pop ulated as a g uide t o help you.

We also include the numb e r of l ines e ach tex t b ox h olds for eve r y template.

A nic e thing ab out our p r intabl e f il es is that all fonts are alre ady emb edded w ithi n the templat e itself so you do n't have t o wor r y ab o ut dow nl oadi ng a ny addit ional fonts. S imply add your tex t t o the highl i ghted f ields!

Step 4: • O nc e you are f inished adding your informat ion t o the tex t b oxes, it's t ime t o s ave the f il e t o your c omp ute r a nd p r int!

• To s ave, cl ick on “F il e” up at the t op of the nav igat ion b ar a nd sc roll dow n t o “Save As”. Save your c ompl e ted f il e t o your desk t op a nd p r i nt.

Addi t i o n a l H elp: • •

You are unabl e t o cha nge the font t yp e, c ol ors, o r g raphics on our templates.

If you are hav ing t roubl e ge t t ing all of your informat ion t o f it, t r y el iminat ing some tex t or play i ng around w ith the sp acing.

• If your tex t is subs t it ut ing or do esn't l o ok l ike the fonts in the l is t ing desc r i p t ion, this simply me a ns you are no t usi ng Adob e Re ade r t o edit your f il e.

If you are n’t sure if you are edit ing in Adob e Re ade r, take a l o ok at the t op nav igat ion b ar on your c omp ute r sc re e n. It w ill s ay Adob e Re ade r.

• If you are hav ing t roubl e s av ing your f il e t o your c omp ute r a gain make sure you edit ing in the lates t ve rsion of Adob e Re ade r.

W a n t t o p rac t i c e b e fo re yo u c o mmit ?

W e h ave c r e at e d a n e as y t e s t t e m p l at e t o he l p i f yo u a r e u n s u re o f yo ur ab i l it ie s t o e d i t a PD F f il e .

Te s t te m pl a t e s a re inc l ud e d i n e ac h l is t ing d e s c r i p t io n.

9 | H O W TO E D I T M Y P R I N TA B L E P D F T E M P L AT E

HOW TO EDIT MY PRINTABLE PDF TEMPLATE

Step 1:

fol l ow u s to d a y !

!"$% etsy.com/shop/KarlyKDesignShop P h o t o g r a p h y // Š T w i g y P o s t s