Welcome guide new consultant fall winter 2015

Welcome to

THIRTY-ONE

YOUR SUCCESS TM

WELCOME GUIDE | FALL 2015

STARTS HERE! WELCOME GUIDE 1

SISTERHOOD. SUPPORT. SUCCESS.

OUR MISSION

We are people who believe in celebrating, encouraging and rewarding others for who they are. Through God’s strength, we’ve built a family of individuals who feel women deserve to treat themselves and those around them to something special. Our commitment is to provide women with a fulfilling, enjoyable and rewarding experience one person at a time.

Welcome!

I’m so glad you’ve joined the Thirty-One family!

I founded this company to help women fulfill their dreams by owning their own business. Becoming an entrepreneur and CEO of my own company has been an amazing, inspiring, incredible journey, and I hope you get to experience the same as you start your own business. Wherever this journey leads you, an important part of our mission is to celebrate, encourage and reward you every step of the way!

In this Welcome Guide, you will discover ways to help you achieve your income goals to meet your priorities and helps you fulfill your dreams. And from the experience of thousands of women, we can tell you that you will create relationships in the sisterhood of Thirty-One Consultants that you will treasure for years to come.

You will also discover our true heart to build confident girls and women through our charitable program Thirty-One Gives. This program is an important part of our mission of celebrating, encouraging and rewarding people for who they are. We hope you will love it as much as we do.

The steps outlined in this Welcome Guide will guide you through the first month of your business, teaching you the skills you need to find personal success – what we call, your “why.”

Welcome to the Thirty-One family!

Cindy Monroe Founder, President & CEO

OUR 12 CORE VALUES THESE VALUES GUIDE EVERY DECISION WE MAKE HERE AT THIRTY-ONE. PASSIONATE

RESPECTFUL

CURIOUS

HARD-WORKING

Despite any obstacles you may face, act with heart and desire.

Consider others first, treat them as you would like to be treated.

Seek new opportunities and new ways to expand your mind.

Do whatever it takes to see a task through until it’s finished, and finished right.

COURAGEOUS

FLEXIBLE

Stand for what’s right and what you believe, even if you’re standing alone.

Be accepting of change and willing to embrace it at a moment’s notice.

THANKFUL

ACCOUNTABLE

Appreciate all the blessings you’re given on a daily basis.

Take ownership of your actions; be open-minded and willing to listen.

PURPOSEFUL

AUTHENTIC

GRACIOUS

FUN-LOVING

Think and act intentionally.

Be you. Be real.

Display a servant’s heart.

Enjoy your life. Focus on the positive.

The Consultant stories included in this Welcome Guide are examples of these Consultants' experiences with the Thirty-One Career Path.

These stories should not be considered as guarantees or projections of your actual earnings or profits. Your success with Thirty-One results only from your successful sales efforts. For more information about what you can expect to earn as a Thirty-One Consultant, please read our Income Disclosure statement posted at thirtyonegifts.com/becomeaconsultant for the U.S. and our Statement of Typical Participant's Earnings posted at thirtyonegifts.ca/ becomeaconsultant for Canada.

2 THIRTY-ONE GIFTS

WELCOME GUIDE 1

MORE THAN A

Am

business!

The Thirty-One family offers you a community of sisterhood and so much more.

SISTER – /SIS-TER/ NOUN

Cher i

Gessner

Bobb

Trisko

EXECUTIVE DIRECTOR Joined August 2007

Thirty-One is so much more than great bags, it has given me a sisterhood I didn’t realize I was missing. It has helped me see the person God created me to be and to help others find success. It has allowed me to quit my full time job and stay home with our three kids and it has given us the opportunity to go on vacations we never would have before. It helps me be a better me, and I can’t wait to see what the future holds.

mudd

Someone you enjoy a close relationship with, through shared experiences.

Someone to celebrate with, someone to encourage you as you begin to fulfill your dreams, and someone to share the rewards with as you create the lives you’re dreaming of.

CONSULTANT Joined July 2014

Ambe

olson

CONSULTANT Joined February 2015

Dian

SENIOR DIRECTOR Joined May 2012

fort-stevens CONSULTANT

Joined December 2014

Thirty-One has brought a breath of fresh air into my life and my home! After working 10-12 hour days and being completely exhausted, I felt like things in my life were becoming increasingly stale. Then, my husband and I found out we were expecting child #3 (after a 16 year hiatus from our last child) I knew immediately that those long work days were over. At first, I was very thankful for the time off. I soon realized that I missed the social interactions but still was not prepared to return to that taxing environment.

Then, I received an invitation in the mail to a “Thirty-One party”! I had no idea what Thirty-One was but I knew that I wanted to get some much needed time out with my girlfriends. Well, I went to the party and I was hooked! Two months later, signed up to be a part of this amazing sisterhood. I can truly say that it has been one of the best decisions I've ever made. Thirty-One is so much more than I could ever have imagined

2 THIRTY-ONE GIFTS

When I joined Thirty-One, I started just to make some extra money for my family… but I didn’t realize that I would also find lifelong friends.

The sisterhood in Thirty-One is like no other. We encourage each other to DREAM more, LEARN more & BECOME more. They have helped me feel loved and valued when I needed it the most, which is something every woman deserves. These women have been there by my side not only to empower and cheer me on, but more importantly they are there to pick me up when I “fall” and encourage me to not give up. The extra income from Thirty-One I have earned so far has been wonderful, but the lifelong “sisters” I have met & gained is simply priceless. They are the irreplaceable “dreamers” in my life that are here to stay with me now and forever thanks to Thirty-One.

Thirty-One has blessed me far more than I could have hoped for. I took my leap of faith looking for encouragement, positiveness and a spot of happiness in my “working” life. I have received that and so much more! My husband Troy just said the other day “You’ve knocked down the walls – and they aren’t going back up!” because I have always had a hard time coming out of my shell.

Thirty-One has given me courage I did not know I had! This team is wonderful and Thirty-One has been an amazing opportunity for personal growth and now I hope to continue that as well as grow my business even more so I can bless others with this opportunity!

Thirty-One is so much more than a beautiful bag!

In these last 6 short weeks, Thirty-One has honestly changed my life in ways I never thought possible. I love my family and my boys are my world, but I now have something that is just for me. I get the opportunity to take a few hours to share an incredible product and meet amazing women. I have gained self-confidence, new friends, and the commission checks are really great! I have sold $3,000, in Personal Volume and I couldn’t have done it without my Thirty-One sisters. I’m so glad I trusted God and took this leap of faith.

Candice

kennedy

EXECUTIVE DIRECTOR Joined Ocotber 2010

I am the girl who saw one bag and NEEDED more. I am the girl who booked a party to get that bag 6 days later. I am the girl whose husband said “Go for it!” when I mentioned starting my own business for 99 dollars. I am the girl who was never the straight A student or star athlete. I am the girl who went to summer school in high school. I am the girl who didn’t even finish 2 years of college. I am the girl who grew a team of amazing women. I am the girl whose confidence has been built up to feel like an MVP every day. I am the girl who believes you CAN do anything with your business.

WELCOME GUIDE 3

WHAT IS YOUR

“why”?

Why did you choose to become a Thirty-One Consultant? Everyone has a unique reason for being a part of this family. Take a minute to write down your first thought on why you chose Thirty-One for the next step of your journey.

Think about the reasons that “why” is important to you.

Maybe it’s "to be able to buy a second car" or "I want to be able to pay for my child's activities: sports, camp, band etc."

When you think about it, what you just wrote is your true “why.” It’s fun to think about and discover a true “why,” even though it might not be what you had originally thought. When you have a clear understanding of your true “why,” you will stay focused on pursing your dreams when you face challenges.

The heart of your "why" is about being able to live your priorities. There may be financial goals that you will need to reach so you can live your "why". Here's a chart that shows you what you can earn, so you can begin to plan how many parties you'll hold each month to achieve your "why".

TO ACHIEVE YOUR “WHY”

YOU WILL EARN

WHEN YOU SELL

AT THIS MANY PARTIES

$250

$1,000

2 Parties*

$500

$2,000

4 Parties*

$1,000

$4,000

8 Parties*

WRITE THOSE REASONS HERE. * Based on an average party total of $500.

HOW MANY PARTIES TO ACHIEVE YOUR "WHY"?

My "why" requires $

When you achieve that “why", what will the end results be?

Your end result might be "I will feel proud to be able to pay for a second car" or "I will feel happy when my children are able to participate in the activities they want to."

WRITE THE END RESULT YOU HOPE FOR HERE.

per month.

Earning $125 per party, I will need to hold

parties.

IN THE CENTER OF THIS GUIDE THERE IS A ROAD MAP TO HELP YOU ALONG YOUR JOURNEY. Pull it out and write down your "why" then use the next section to help fill in your Road Map! Once you've completed your first 30 days, maintaining a consistent business is as simple as repeating the same steps!

4 THIRTY-ONE GIFTS

WELCOME GUIDE 5

YOUR FIRST

three days

Your Thirty-One business will be focused on building great relationships, and mastering a few key skills that you will use to create the business you’re dreaming of.

Now that you know your “why,” let’s get started making your dream come true.

GETTING STARTED IS

SIMPLE, EASY & FUN!

step 1

Create your List of 62 What matters most is who. Who will you talk to about Thirty-One? There’s a helpful sheet on Page 28 you can use to make your first List of 62. Over the next three days, you will use this list to invite people to your Launch Party.

This is a “living list,” because you will continue to add to it throughout your business. Let’s start the list with FRANKS: Friends, Relatives, Associates, Neighbors, Kid Connections and Spouse Connections.

step 2

Plan your Launch Party Your business, like all other businesses, deserves a grand opening. This is called your Launch Party. The purpose of this party is to share Thirty-One with others in order to generate sales and bookings, plus identify friends to join you on this journey. What is unique about a Launch Party is that you are the Hostess! Not only will you have fun kicking off your business and watching it grow, but you can also experience what it feels like to be a Hostess and enjoy the rewards too.

Choose a date for your Launch Party:

STEP 1

CREATE YOUR LIST OF 62

STEP 2 Use this list to write Use FRA down the NKS to names Spouse C fill of 62 peop onnection your list of 62: le you can Friends, s. Be sure cont act Rela to inclu de: work tives, Associate about your excit friends, s, Neighbor ing new MOP S NA ME business s, Kid 1 friends, !

Bunc o grou Connections and p, book PHONE 2 club and Facebook friends.

3 NA ME 32 4 PHONE 33 5 34 6 35 7 36 8 37 9 38 10 39 11 40 12 41 13 42 14 43 15 44 16 45 17 46 18 47 19 48 20 49 21 50 22 51 23 52 24 53 25 54 26 55 27 56 28 57 29 58 30 59 31 60

PLAN YOUR LAUNCH PARTY

tip The other people on your List of 62 know people who may want to buy your products, host a party or become a Consultant.

Make sure to ask them for referrals!

Select a time:

You can hold your Launch Party anywhere: your home, a community center, a restaurant. Where do you plan to hold your Launch Party?

tip You can begin calling to invite people to your Launch Party before you have all 62 people on the list.

61 62

STEP 3

GET TO KNOW YOUR ENROLLMENT KIT

6 THIRTY-ONE GIFTS

STEP 4

REVIEW YOUR RESOURCES ON TOT

WELCOME GUIDE 7

step 3

Step 4

Contains marketing tools as well as some gorgeous products. You’ll find a flier called “Kit Contents” that will review all the incredible products that are included.

ONLINE SUPPORT FOR EVERYTHING THIRTY-ONE!

Get to know your Enrollment Kit

Review your resources on TOT ThirtyOneToday.com (US) and ThirtyOneToday.ca (Canada)

TOT HAS: Exciting and fun training.

Videos.

Link to your Virtual Office to place your orders.

Link to order business supplies.

News on everything Thirty-One. A SEARCH bar that can help you find information quickly.

New Consultant Training

YOUR ENROLLMENT KIT INCLUDES:

Once you are signed in to TOT check in with your sponsor to walk through the site together.

W elcome Guide: What you're reading now!

Catalogs: Use at parties and in Hostess Packets.

Mini Catalogs:

Recruiting fliers: Give to those who want to know more about being a Thirty-One Consultant.

Order forms: Give to Customers to place an order.

Give to anyone who asks to see a Catalog.

StartSwell flier:

Hostess Rewards flier:

Explains how you can earn free product kits in your first 120 days.

Give to Hostesses, also use when making calls to Hostesses.

StartSwell $100 bonus flier:

Opportunity Brochure:

StartSwell rewards you can earn for team members who join you.

Explains some of the benefits of being a Thirty-One Consultant.

Pink Envelopes: Use to create Hostess Packets and Opportunity Packets.

Invitations: For your Launch Party and for Hostess Packets.

Product Cards: Information on the products in your kit as well as the Top 20 best selling products.

Fill in the information below, as you will need it to access TOT each time you sign in.

tip What are your two favorite products in the Enrollment Kit? Be sure to highlight those at your parties.

CONSULTANT NUMBER:

PASSWORD:

Enrollment Kit contents flier: Tells you about the incredible products included in your kit.

Office Depot flier: Information for ordering office supplies.

Use the search bar on TOT!

Gives table topper:

YOU CAN EARN FREE PRODUCTS!*

Use this in your product display at your party.

Find out more on Page 20 of this guide.

You can search "StartWell" on TOT to learn more.

StartSwell

* Earn different levels based on Personal Volume ("PV") submission date. Retail and party orders only.

StartSwell program is subject to change. StartSwell kits are subject to change based on available inventory.

Search "StartSwell" on ThirtyOneToday.com for the current StartSwell program valid dates.

8 THIRTY-ONE GIFTS

WELCOME GUIDE 9

SUPPORT YOUR BUSINESS

Before the party

Bookings 1. PLAN YOUR BUSINESS Take a look at the next 30 days on your personal calendar. Highlight the days on which you’d like to hold parties. (Doesn’t it feel wonderful to be in control of your own schedule?)

2. WHO SHOULD YOU CALL? Your parties are where it all happens: sales, bookings and even inspiring others to be part of your journey. To become great at booking and holding parties, during this first 30 days you will hold your Launch Party + 3 others. When booking your first 3 parties, you will need to call multiple people. Go to your List of 62 and put a heart by the 10 people you'd like to help you by hosting a party. Wondering who to ask? See the next page for tips!

tip It’s up to you how many parties you will hold each month, but to master the skills of having a party, it’s a great idea to hold at least four during your first 30 days.

(Imagine learning to swim. While you might only swim a few times a year, it would be difficult to become proficient with just one lesson a month for six months.)

ASK PEOPLE WHO: Love Thirty-One products.

Like to get together with friends.

tip

Love you and your family.

Have similar dreams and goals as you.

Offer a home party to prospective Hostesses and Customers before giving out a Catalog or your website.

Will want to help you.

3. GET THE CONVERSATION STARTED Now, call them! You can say something like this: “Hello Aunt Sue. How are you? Is this a good time to talk? I have some exciting news to share.

“I’ve started a business of my own. I’m a new Consultant with Thirty-One Gifts. I can’t wait to show you all the beautiful, functional products we offer, which is why I am calling. As part of my training, I am to hold four parties during my first 30 days. And it’s recommended that I ask people I know, love and trust to be one of my first Hostesses because I really want to get feedback at the end of the party so I can get better. I’ve got [this date] and [that date] open.

Can I count on you for one of them?

“Thanks. I’ve got your night reserved. I really appreciate it and you’re going to love all the free products you can earn as a Hostess.”

Finally, tell her you will send her a Hostess flier and to begin making her guest list when she receives it. Let her know you will call her in a few days to get the guest list, so you can coordinate sending the invitations.

Juliet

tip “Blended Invitation” is a combination of inviting a guest several ways; electronically, by phone, perhaps in person and by text.

Blended Invitations are especially effective.

quintero DIRECTOR Joined August 2014

Overcoming my fear of asking my contacts to host parties was the number one item that helped my business boom so quickly. I began approaching my potential Hostesses with the notion of providing the service of “me time with my friends” in their lives versus “let’s sell some cute bags.” Everyone wants to connect and have fun with their friends, right? Thirty-One Gifts at the party is the icing on the cake and trust me, everyone is always thrilled to see you! Get out of your own way and simply offer the reason to get together. You will be so glad you did!

10 THIRTY-ONE GIFTS

WELCOME GUIDE 11

SUPPORT YOUR BUSINESS

Before the party

Hostess Coaching When your Hostess books a party with you, let her know that you will call her in a few days.

This call is part of Hostess Coaching. Hostess Coaching is simply sharing with your Hostess, usually by phone, the things she will do to have a great party.

Great coaches are encouraging and provide tips for achieving goals, and you’ll be coaching your Hostess on how to have a great party. Hostess Coaching will also help prevent parties from rescheduling, which helps you run a profitable and predictable business.

You can search "Hostess Coaching" on TOT to learn more.

Hostess Coaching

IMMEDIATELY AFTER BOOKING A PARTY Give her a Hostess Packet.

Set up her party in your Virtual Office.

Virtual Office Provide your Hostess with the link to the Hostess Portal.

Did you

THREE DAYS BEFORE THE PARTY, CALL HER Discuss the Hostess’ wish list.

Make reminder calls to confirmed guests and those you haven’t heard from yet.

• This can be a phone call, email, or even a Red Stamp text!

• Suggest they bring a friend….the more the merrier!

Find out how many she is expecting so far.

Remind her that outside orders count as if those ladies were in her living room so gather as many as she can!

tip Red Stamp is an app that sends out fun invitations with appealing graphics. Red Stamp offers several communication methods, including email and text. Learn more by searching Red Stamp on TOT. Red Stamp

Know As you review the next few pages, you’ll learn a lot about holding parties for your Hostesses.

There will also be great information you’ll use for your Launch Party, too.

tip When you book a party, visit TOT and search "Parties". This site will guide you through setting up your parties.

Parties

THREE DAYS LATER, CALL HER Use Hostess Rewards flier as a guide for your call.

• T alk about her wish list.

• E ncourage her to get outside orders.

Focus on her friends. Let her know that you will make sure they have fun.

When you call her, let her know that the secret to having a great party is “40/15/3.”

• S he should invite 40 people, which usually results in about 10-12 guests.

• O f the 40 guests, have her identify 15 who are her VIP guests, give them a personal invite and send them a Mini Catalog.

• L et her know that 3 days before the party, she will send a reminder to all 40 guests.

tip For more information on what’s included in the Hostess Packet search “Hostess Packet” on TOT! Hostess Packet

Tell her to keep refreshments at her party simple.

12 THIRTY-ONE GIFTS

WELCOME GUIDE 13

SUPPORT YOUR BUSINESS

During the party

Arrival When you arrive at your Hostess’ door happy and smiling, you make a great impression, which will encourage her to think that Thirty-One might be the right opportunity for her, too. Ask your Hostess where she’d like you to set up, and when you’re done, let her know what the flow of the party will be. Ask her to introduce you to her guests when it’s time to get started.

tip Your Enrollment Kit has everything you need for a great display. Consider grouping the products according to their chapter – Just For You, For Your Home and For Your Family. This helps the presentation go smoothly, and helps guests understand the products better.

tip

W.O.W. is an acronym for how you’ll party W–WELCOME During your welcome, be sure to share that Cindy started the company so other women could fulfill their dreams of owning their own business, while being celebrated, encouraged and rewarded. Next, tell the guests about Thirty-One’s mission and values. Mention, too, that the company’s Gives program helps build confident girls and women. Then, in just a sentence or two, share your “why.”

O–OFFER SOLUTIONS When sharing products, tell brief stories to demonstrate how the products provide daily solutions in your own life – or others’ lives. Also, ask open-ended questions (that can’t be answered with a yes or no) to understand your customers’ needs. Connecting your productstorytelling moments to needs your Customer has creates a winning combination that demonstrates how the products are a great solution for her.

tip Place a few special mementos in your Zipper Pouch and use it as a “why” Bag. For example, if your “why” is to earn extra income to take a trip to Disney, then a little Mickey Mouse toy with a picture of your family is “why” you choose to share Thirty-One with others.

W–WRAP UP This is where Customers will shop and you will take orders; but remember, it is so much more than this.

You are helping her begin to tell her own story through her Thirty-One products.

As you take each order, before you give her the total, ask the guest, "What other products were you interested in tonight bud didn't order?" Then offer to help her get the item for free, by having some friends to her home for a fun gathering. As you finish your conversation, ask her if she enjoyed the evening. If she says yes, then offer her some information on becoming a Consultant. Let her know that you’ll call her within a day or two to find out what she thinks.

Bookings keep you in business, so always work to ensure you have a few bookings on your calendar. One of the easiest, and most efficient, ways to get bookings is at parties. There, guests are having fun, and are most likely to book a party if you ask them.

For some great tips on bookings, visit TOT. You can search “bookings” or “WOW party” to learn more.

WOW party

After giving a Customer her total, let her know that if she’d like to “round up” the change, the money will go to Thirty-One’s Gives program, to help build confident women and girls.

For more information go to page 25.

14 THIRTY-ONE GIFTS

tip Have fun and be yourself at the party!

Make sure to talk to the guests like they're your friends – because they are going to become your new friends!

WELCOME GUIDE 15

SUPPORT YOUR BUSINESS

A fter the party

In today’s “big box store” world, personalized service is rare and special. You will wow guests by making Pink Bag Calls. These calls are easy, fun, quick and a great way to reconnect with your guests after the Party!

Pink Bag calls should be made to all guests after they receive their products. It gives you a chance to thank them, make sure everything looks good, and make sure she loves her purchases.

While you have her on the phone, remind her about upcoming monthly specials. See if she is interested in making additional purchases, hosting a party, or even joining your Thirty-One Gifts team! Do whatever you can to ensure Pink Glove Service and make a strong connection with her.

tip It’s a great idea to call guests who couldn’t attend and offer to share the products with her friends and family.

tip Remember to call the guests who didn’t order, to ask if they enjoyed the party.

When they answer yes, ask if they would like to gather some friends for a fun evening.

16 THIRTY-ONE GIFTS

Questions to Ask BOOKING Did I smile when talking and get to know her?

Did I get enough bookings or do I need to make more calls?

Did I set up our next touch point?

What would I repeat/do differently?

HOSTESS COACHING Did I learn about her guests?

Did I encourage her to get outside orders?

Did I discuss her wish list?

What would I repeat/do differently?

SHARING THE OPPORTUNITY Did I follow the W.O.W. Party format?

Did I help customers find solutions that fit their needs?

Did I book parties / share the opportunity?

What would I repeat/do differently?

WELCOME GUIDE 17

SUPPORT YOUR BUSINESS

Share the fun

Consultants join the Thirty-One family because they love our products, love our mission and want to fulfill a dream through this business. And many, many Consultants soon discover a benefit they never imagined: the reward of helping others achieve their dream is one of their most treasured experiences.

Thirty-One is like so many good things in life, it’s better when it’s shared.

Whenever Thirty-One Consultants gather and begin to talk about what they love most about their business, one word comes up: Sisterhood. The shared experiences make the relationships particularly close and rich.

Inviting someone to join you may seem intimidating, but it’s simple. It really isn’t about selling her anything; it’s about discovering her “why” and helping her achieve her dreams.

THERE ARE A FEW SIMPLE STEPS TO INVITING SOMEONE TO JOIN YOU. Talk to a person on your List of 62 or a guest from a party.

Loi

Borkholder

Did you

Know When you show your enthusiasm for what you're doing it naturally attracts and draws others in. Have fun with what your doing and other will take notice.

ave a genuine conversation by asking open-ended questions about her interests and family.

H The point of these questions is for you to know her better and to understand her “why.”

Connect her “why” to the benefits offered by having a Thirty-One business. estate what you learned about her and her “why” and ask her if she would like to earn income R while having fun. Mention that Consultants can earn about $125 at an average party*.

NATIONAL EXECUTIVE DIRECTOR Joined September 2009

Help her set her first four party dates, including her Launch Party.

Diana

Karley

DIRECTOR

Recruiting not only helped me build my income quickly, it was also a great feeling to know I was offering women something that could change their life financially and emotionally while still offering them the flexibility to keep other commitments a priority.

Joined September 2013

I am the girl who lost her sparkle, confidence, and was simply LOST. I am the girl who booked one party, then another, and another. I am the girl who became director in one year. I am the girl who is now addicted to Thirty-One. I am the girl who is back, shining brightly, and I want to share my light with others. I am Director Diana Karley and I am FOUND.

* Based on an average party of $500.

18 THIRTY-ONE GIFTS

WELCOME GUIDE 19

BUSINESS SUCCESS

StartSwell Melani

Earning Free Products and Rewards During your first four months as a Thirty-One Consultant, you have the opportunity to earn some very special rewards, including up to four product kits* that will make your parties even better, plus a $100 bonus** for every person who joins you in this business. It’s all part of the StartSwell program.

An important part of the journey is adding members to your team.

rucker

CONSULTANT Joined December 2014

Earning free Thirty-One Gifts products created a sense of determination for me from the beginning. I became an Independent Consultant for Thirty-One Gifts in December 2014. Within the past six months, I have been able to average over $1,000 of Personal Volume a month. It is the spark created

by StartSwell that has continued to motivate me to continue reaching business goals. StartSwell enabled me to choose the kits that I needed for my inventory to best benefit my parties and Customer’s needs. Once I had the products in hand, motivation increased again and again. Great company, great people, great products, great start!

flanagan

20 THIRTY-ONE GIFTS

4 Qualified Consultants on your team!

** To earn the $100 bonus, you must sign up a new Consultant during your first 120 days AND your new Consultant must qualify by submitting $1,000 PV in her first 90 days. The bonus will be added to your commission check the month following qualification.

Personal Volume (PV) equals party and retail orders only.

Any kind of incentive is going to drive you to be better. Your $99 kit is amazing but when you can add those StartSwell kits for free you have a great selection for customers to see, touch and hold. The StartSwell drove me to do my best in the first four months and I wanted to meet every single incentive that was available to me. When I told my friends and family that I was working towards a goal they were even more willing to help me start my business. It not only pushed me, it helped drive my friends to help me want to meet those incentives. Who doesn’t love free stuff?

2 Qualified Consultants on your team!

CONSULTANT

16 Directors and 4 Qualified Consultants on your team!

Michell

Joined December 2014 * Earn different levels based on Personal Volume ("PV") submission date. Retail and party orders only.

StartSwell program is subject to change.

StartSwell kits are subject to change based on available inventory. Search "StartSwell" on ThirtyOneToday.com for the current StartSwell program valid dates.

The only thing better than getting paid to party is working with other inspiring women.

Every Customer and Hostess that you meet along the way would be a great addition to your team!

8 Directors and 4 Qualified Consultants on your team!

StartSwell

As you grow your business, you will promote up the Career Path, building your average annual income at each new level. Take a look at the Leadership titles you can earn.

2 Directors and 4 Qualified Consultants on your team!

Use the search bar on ThirtyOneToday.com

Career Path

4 Directors and 4 Qualified Consultants on your team!

The StartSwell program is designed to help set you up for success. We want you to have the confidence to get started and stay motivated every step of the way. There’s a StartSwell flier included in your Enrollment Kit for more information, or you can go to TOT.

BUSINESS SUCCESS

For more information about what you can expect to earn as a Thirty-One Consultant, please read our Income Disclosure Statement posted at thirtyonegifts.com/become a consultant for the U.S. and our Statement of Typical Participant Earnings posted at www.thirtyonegifts.ca/become a consultant for Canada.

WELCOME GUIDE 21

SUCCESS YOUR BUSINESS get connected Business resources

You can connect with Thirty-One in a variety of ways

One of the ways you’ll help strengthen your relationships and promote your business is through social media. While you absolutely want to focus on one-on-one contacts, you can build connections through platforms like Instagram, Facebook and Twitter.

CORPORATE OFFICE ADDRESS:

glossary

3425 Morse Crossing Columbus, OH 43219

TIPS FROM OUR SOCIAL MEDIA EXPERT:

C ONSULTANT SUPPORT: 866.GIFTS31 /866.443.8731

Social Media Tips

855.GIFTS31 for Canada

W hen posting, if you include hashtags, your content will be seen in related searches.

Some great hashtags to use include #31why, #31party, #31fashion and #31uses.

Y OUR PERSONAL WEBSITE ADDRESS:

T ell, don’t sell your story on social media – make sure that the posts and images that you are sharing are genuine.

MyThirtyOne.com/ MyThirtyOne.ca/ (Canada)

D o not post your mythirtyone.com or mythirtyone.ca for Canada website on posts you put on your personal account, this is against Facebook guidelines.

Your friends and family can order from this site, and you’ll automatically receive the commission. This site is free for three months, and it’s $12.95 after that.

R ead your Consultant Guidebook.

Your Team

S ocial media is just that…social. Remember, these are your friends.

The Sisterhood at Thirty-One really is a family. Your support system is: Your Sponsor, who will be your first line of support and will help answer any questions you have about getting started and your Director, who is your leader and helps to support you and your sponsor. Fill in the names of your Sponsor and Director below. If you don't know who your Director is, simply reach out to your sponsor and ask.

Y ou don’t have to be on EVERY social network – be on the one or ones that work for you.

F ollow the company pages and accounts for images and inspiration. Anything that is posted on these accounts is meant for you to interact with and share.

SPONSOR’S NAME:

PHONE:

Facebook.com/thirtyone

DIRECTOR’S NAME:

PHONE:

Twitter.com/thirtyone

Canada: Facebook.com/ThirtyOneGiftsCanada

Youtube.com/thirtyonegifts Pinterest.com/thirtyonegifts Instagram.com.thirtyonegifts A sk questions – CAGS and Consultant support are here to help.

You can also find more by searching “social media library” on TOT. Social Media Library

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WELCOME GUIDE 23

get connected Business resources WEBSITE:

glossary

Supporting others is what Sisterhood is all about.

ThirtyOneToday.com or ThirtyOneToday.ca for Canada

You can make a difference through Thirty-One’s charity to help grow confidence in young girls and women.

TOT is a great resource for helping you gain confidence by using the very best tips and business practices.

h er t e g o T

You’ll want to log in weekly or more often, because TOT is updated regularly with announcements, training and promotions. It’s also where you can purchase exclusive Thirty-One business supplies. You can access your Virtual Office through TOT, which is where you will submit your party orders and manage your business.

ORDERING BUSINESS SUPPLIES You can order business supplies at TOT. This site includes Thirty-One specific items you can’t get anywhere else.

Business Supplies

ce

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Once you have your four parties booked, it’s a great idea to spend some time exploring TOT, and discovering everything that it has to offer. Use the search bar on ThirtyOneToday.com or ThirtyOneToday.ca for Canada, which has plenty of fun tips and exciting information to help you achieve your dreams with your Thirty-One business.

New Consultant

We C a n M a k e a D i f f e r e n

tip Your search bar on TOT is the quickest way to find what you’re looking for!

New Consultant

is the heart of what we do!

By joining Thirty-One, you’ve joined a family of Consultants, Hostesses, Customers and Home Office staff who lead with their heart through our charitable program Thirty-One Gives.

When we learned that a girl’s self-esteem peaks at age 9, we knew we had to do something about this confidence crisis. Through Thirty-One Gives, we are working together to empower girls, women and families with the support and self-esteem needed to lead purposeful, thriving lives.

We believe that strong, confident girls will grow up to become strong, compassionate women, who will be the driving force behind strong, healthy families and communities.

Since 2012, our Thirty-One family has raised over $2 million at parties, through Gives Round Up! and the Thirty-One Gives U R U Collection, to support nonprofit organizations that share our mission, like Girl Talk Inc. and Ronald McDonald House Charities®.

As a new Consultant, you are part of that mission, too.

In your Enrollment Kit, you’ll find a Gives table topper that can help you start the conversation at parties. Share this with your Customers and Hostesses to show them how they can make an impact on the confidence crisis through Gives Round Up! and shopping the U R U Collection.

Together, we can make a difference in the lives of girls, women and families.

OUR NATIONAL MISSION PARTNERS:

*McGraw, Carol, “Media, hormones, peer pressure do a number

#31gives

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WELCOME GUIDE 25

Business resources glossary ACTIVE CONSULTANT: A Consultant who submits $200 in Personal Volume (PV) in every rolling three-month period (look at current month and two months prior).

CUSTOMER SPECIALS: Offered either monthly

QUALIFIED CONSULTANT: An active Consultant who submits $1,000+ in Personal Volume.

ADD-ON ENROLLMENT KIT: A collection of

or on a six-week schedule, select items are available at a discount for Customers and count toward the retail sales of the Party. See the How to Market pages for supporting tools.

products made available to Consultants at a large discount before the launch of a new Catalog.

ENROLLMENT DATE: The date you submitted your

BOOKING: The act of scheduling Party. Sometimes this term is used to reference a date scheduled to host a Thirty-One Party.

CAGS/CAREER & GUIDELINE SUPPORT: CAGS is ready to support you and your growing Thirty-One business. This department specializes in detailed questions surrounding how you conduct your business and the particulars of the Career Path.

Contact them at cags@thirtyonegifts.com or cagsCanada@thirtyonegifts.ca (for Canada).

CONSULTANT: The first level of our Career Plan. Also used as a general term referring to independent sales field as a whole.

CONSULTANT GUIDEBOOK: Guidelines for running your Thirty-One business, included in Enrollment Kits.

CONSULTANT ORDER TYPES: There are three types of orders Consultants can place on the Order page of their Virtual Office.

Party Orders have a $200 minimum and have a Hostess (a Consultant can be the Hostess). Orders are shipped to the Hostess, but orders within a Party Order may be shipped directly to a guest for an additional charge. There are three types of Party Orders: etail Customer Orders are individual orders that are not R associated with a Party that count toward Personal Volume (PV). Additional shipping applies.

Business Supply Orders are items that you do not receive commission on and include Catalogs, order forms, etc.

Retail products that you want to order for your Enrollment Kit or personal use may be ordered on Business Supply at a 25% discount; however, these sales do not count toward your Personal Volume (PV). Retail products may be personalized when ordered on a Business Supply order; however; shipping on the entire order may be delayed.

26 THIRTY-ONE GIFTS

QUALIFYING PARTY: A Party with a minimum of $200 in sales where Hostesses start earning Hostess Benefits. See Hostess Flier.

online agreement, or the date your agreement was entered into the system if sent by mail or fax. It is “day one” for incentives, StartSwell, etc. You can find your Enrollment Date (labeled “Application Date”) in your ID box on the home page of your MyThirtyOne.com or MyThirtyOne.ca for Canada Virtual Office.

ROLLING THREE-MONTH PERIOD: Refers to the period of time used to determine the active status of a Consultant. It is determined by looking at the current month’s PV, combined with the PV of the prior two months. See Understanding the Rolling Three-Month Period Qualification.

HOSTESS: A person who gathers friends together for

the month before catalog change where you can earn free products and supplies for the next season.

a Thirty-One Party. As a thank-you for her time in inviting guests and hosting the event, she is eligible for FREE, discounted and exclusive products based on her Party sales. Consultants can be Hostesses. See Hostess Flier.

MYTHIRTYONE.COM OR MYTHIRTYONE.CA: This is your personal website where your Customers can order online and your Hostesses can invite guests to Parties and accept online orders for Parties. The Virtual Office, or “back office,” is the part of your personal website where you run your Thirty-One business. New Consultants get a 90-day free trial of the personal website.

Subscriptions cost $12.95 per month (plus applicable taxes) and include online ordering through events and Monthly Customer Email. To access your personal website, go to mythirtyone.com/ or mythirtyone.ca/ for Canada (your Consultant ID or the extension assigned to you when you enrolled).

RSS/READY, SET, SELL: RSS is an earning period in

THIRTYONETODAY.COM (US) & THIRTYONETODAY.CA (CANADA) - ALSO KNOWN AS TOT: Designed exclusively for Consultants, this is where you will find company updates, training, product information and virtually everything you need in your Thirty-One business.

VIRTUAL OFFICE: Also referred to as the “back office” of MyThirtyOne.com or MyThirtyOne.ca for Canada, this is where you place orders, personalize your website,* view information for downline Consultants, view commissions, set up Party events,* manage contacts and view account balances. * Feature offered with a subscription to MyThirtyOne.com or MyThirtyOne.ca for Canada personal website.

PV/PERSONAL VOLUME: The dollar value of the products sold by a Consultant, minus sales tax and shipping & handling charges. Consultants don’t receive commissions on discounted purchases (e.g., Hostess Credit, Hostess half-price items, Hostess Exclusive items, add-on Enrollment Kits, and business supplies), sales tax and shipping & handling fees, and these amounts don’t count toward Personal Volume totals.

PEQA: Personally Enrolled, Qualified and Active Consultant.

WELCOME GUIDE 27

LIST OF

62

Use this list to write down the names of 62 people you can contact about your exciting new business!

Use FRANKS to fill your list of 62: Friends, Relatives, Associates, Neighbors, Kid Connections and Spouse Connections.

Be sure to include: work friends, MOPS friends, Bunco group, book club and Facebook friends.

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28 THIRTY-ONE GIFTS

PHONE

CONGRATULATIONS! The skills you’ve learned in this book will help you fulfill your dreams with your Thirty-One business.

Over the coming months, you’ll simply repeat the actions in this book (booking, coaching, partying, sharing the opportunity) to continue to build and grow your business. Your Sponsor will be, as sisters are, a great source of support and encouragement along every step of your Thirty-One journey.

You will also use the resources available on TOT, local meetings, conference calls and of course, you can always call the Home Office.

We’re excited to have you as part of the family!

WELCOME GUIDE 3

TM

3425 Morse Crossing Š 2015 Thirty-One Gifts LLC

Columbus, OH 43219

1-866-GIFTS31

thirtyonegifts.com

Connect. Share. Inspire.