www.kdz.or.at
The 14 steps of the CAFProgramme
14 Steps of CAF Implementation
Start CAF Programme
CAF Self-Assessment
•
Project Assignment
•
Start Workshop
•
Communication Plan
•
CAF Adjusting
•
Information of Staff
•
Consensus Workshop
•
Selection CAF Self Assessment Group (SAG)
•
Self-Assessment Report
www.kdz.or.at
•
Training CAF SelfAssessment Group (SAG)
•
„Individual Assessment“
22. Dezember 2020 / Page 2
CAF Improvement Plan •
Improvement Plan Workshop
•
Improvement Plan
•
IMPLEMENTATION
•
EFFECTIVE CAF USER
Thomas Prorok
Project-Assignment To do
Date
Staff Information Communication Plan
CAF Team Selection CAF Training Start CAF-online (Start – End) All CAF SAG members fill in the CAF questionnaire Preparing the consolidated version CAF Consensus Workshop Self-Assessment Report CAF Improvement Plan
www.kdz.or.at
22. Dezember 2020 / Page 3
Thomas Prorok
Project-Assignment - Roles of the CAF Programme Contractor
• Assings the programme • Final decision about the results (improvement actions)
CAF Programme Manager
• Managing the CAF Programme • Reporting to contractor • Informing staff
CAF Team
• 1-3 persons supporting the programme manager • Adjustment of CAF • Communication tasks, selection of SAG
CAF Self-Assessment Group (SAG)
• Self-Assessment Group – 5-12 members (Leadership and staff) • Carry out self-assessment inlcuding SA workshop • (partly) of Action (improvement) Plan workshop
Chairs – Facilitators
• Lead & moderate the Self-Assessment Workshop & Action Plan Workshop • Experienced member of staff or expert (external or from other authority) • Compiling the individual self-assessments & drafting the reports
www.kdz.or.at
22. Dezember 2020 / Page 4
Thomas Prorok
Self-Assessment Group(s) - SAG
www.kdz.or.at
22. Dezember 2020 / Page 5
Thomas Prorok
Individual Assessment - How? Strengths, Improvement Areas, Improvement Actions & Scores for all Subcriteria ❑
Strengths What management instruments are already existing?
What is positive? E.g. staff survey all 2 years
❑
Improvement Area What weaknesses has the organisation? E.g. less communication between departments
❑
Improvement Action Proposal for measures to improve the organisation? E.g. monthly meetings of the whole department
❑ www.kdz.or.at
Score 0 - 100 22. Dezember 2020 / Page 6
Thomas Prorok
https://www.caf-zentrum.at/de/content/caf-online-2
Individual Assessment – CAF-Online
www.kdz.or.at
22. Dezember 2020 / Page 7
Thomas Prorok
Consensus Workshop ❑
2 days workshop
❑
Prepared and facilitated from KDZ
❑
Bases: individual Assessment
❑
All members of the CAF Team
❑
„All statements count“
❑
Consensus
❑
Objective Common understanding and view of the organisation
❑
Result List with strengths, improvment areas, improvement actions and scores
www.kdz.or.at
22. Dezember 2020 / Page 8
Thomas Prorok
Improvement Plan Workshop ❑
Group Works
❑
Priorisation & Quick Wins
❑
Defining comprehensive improvement actions Kurze ShortBeschreibung/Meilensteine Description / Milestones (Festlegen von Zwischen-& Endergebnissen)
1) Weiterbildungskonzept erstellen: für jeweilige Dienstposten soll eine Liste der notwendigen Weiterbildungen erstellt werden.
Realised Realisiert bis: till Mitte 2012
Duration Dauer
6 Wochen
Komplexität Complexity (niedrig, mittel, hoch)
Niedrig
CAFKriteri um
Responsiblity
3.2
XY
Verantwortlich
In einem ersten Schritt ist zu definieren, welche Weiterbildungen aus Sicht der Stadt für einen bestimmten Dienstposten notwendig sind (über Dienstprüfung und gesetzliche Vorgaben hinausgehend). Zusammenfassung der besuchten Seminare und Kurse des jeweiligen Bediensteten (Wer hat wann welche Ausbildung) und diese allen Mitarbeitern zugänglich machen.
www.kdz.or.at
2) Konzept Mitarbeitergespräche 22. Dezember 2020 / Page 9 erstellen (Definition eines Leitfaden über Umfang und Inhalt des MAG
Thomas Prorok
Improvement Plan (example)
www.kdz.or.at
22. Dezember 2020 / Page 10
Thomas Prorok
Implementation & Label „Effective CAF User“
www.kdz.or.at
❑
Implement CAF Improvement Plan
❑
6 months after Self-Assessment
❑
2 relevant improvement actions in phase of implementation
22. Dezember 2020 / Page 11
Thomas Prorok
Contact Thomas Prorok − Deputy Managing Director, KDZ - Centre of Public Administration Research − Head of CAF Center of KDZ − European CAF Expert
Newsletter: http://eepurl.com/dfXF9f
email / phone
− prorok@kdz.or.at − +43 1 8923492 − Thomas Prorok − KDZ – Centre for Public Administration Research − @thomasprorok − @KDZ_Austria − KDZ – Zentrum für Verwaltungsforschung
www.kdz.or.at
22. Dezember 2020 / Page 12
Thomas Prorok