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BUSINESS TALK

BUSINESS TALK

YOU ARE ENOUGH. WHAT IS HOME CARE?

BY NICOLE HEROUX WILLIAMS I PHOTOS BY NSP STUDIO BY ERICA FARROW

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The Term “Home Care” is sometimes used to describe types of medical or non-medical care provided in the patient’s home. There are significant differences between the term “Home Care” and “Companion Care.”

Home Care ~ usually describes medical services that are provided by a licensed professional nurse or therapist. This may include assisting a patient with personal care needs such as taking a bath, getting dressed, getting in and out of bed, using the toilet, feeding and eating, transferring and walking. Home Care is sometimes covered by health insurance.

Health Aides (HHA) ~ complete a training program and receive certification from New York State. HHA are supervised by a nurse.

Companion Care ~ usually describes companionship mostly where a client cannot be left alone safely reasons. Services may also include meal preparation, laundry, housekeeping, errands, shopping, and care of certain pets. Companion Care is typically not covered by health insurance.

Companions are not required to complete any training or be certified.

What services do home care agencies provide?

Services may vary depending upon the agency. Tender Loving Family Care can provide you or your family member with:

- Skilled nursing - Physical and Respiratory therapy - Dietary/nutritional education and guidance -Home health aide and personal care aide -Companion care and more…

What does homebound mean?

An individual can either be homebound not homebound. The status may be the difference between being eligible for insurance to pay for Home Care services or not. Homebound status is usually defined as:

People who only occasionally leave their home and with difficulty due to an illness or injury. People who are unable to leave home for activities other than medical visits or religious services. People who are not physically or emotionally able to receive care on an outpatient basis.

What should I look for when choosing a home care agency?

When looking for a Home Care provider, ask about licenses, and certifications. A Certified or Licensed Home Care agency will have been reviewed and approved by the state, and must adhere to state and federal regulations designed to protect patient care and safety. These agencies provide supervision of all personnel, and perform pre-employment criminal background and reference checks on all staff.

In addition, there are two primary factors to consider when choosing the best agency to meet your needs:

What services will you need?

If your needs are medical or will require personal care, you will need a Home Care agency, not a Companion Care provider.

Are your medical requirements encompassed in an agency’s program?

In addition to its more generalized nursing, therapy, and home health aide services, Tender Loving Family Care also presently supports programs for:

Alzheimer’s and Dementia Heart Failure (CHF) and Diabetes Falls and Injury Prevention Parkinson Disease and Stroke Wound and Ostomy Care How do I arrange for services?

Services are often recommended by your physician, hospital social worker or discharge planner. These individuals can initiate your referral to a recommended home care agency.

To request home care services with Tender Loving Family Care, contact us by calling 585-637-0333.

We’re the Extra Help Families Need to Stay Independent

“Our sta truly makes the di erence. We are dedicated, experienced, caring and compassionate.”

Tender Loving Family Care o ers compassionate care in the comfort of your own home. We understand everyone's desire to remain Independent at home and we actively work with our clients to ensure they do so in a digni ed manner. We take a comprehensive approach to providing home health care by o ering complete compre-hensive solutions. Our service and programs are designed to educate patients and caregivers on their medical condition, injury or illness in an e ort to maximize independence. Our approach and process includes: • oroughly trained and caring professionals who understand the needs of our clients and recognize that every individual is unique • oughtfully match each sta member with each client to assure that we meet or exceed expectations • Utilize latest state-of-the-art systems to allow us to be proactive and accountable that our caregivers are providing each client with the proper care in a timely manner We keep your loved ones safe while maintaining maximum independence. We are experienced in a variety of home care se ings, including private residences and independent and assisted living communities – so you are assured you are receiving the best possible care in the comfort of your own home.

Tender Loving Family Care, Inc.

Services

Nursing Service Physical erapy Respiratory erapy Nutritional Services Personal Care Aide Home Health Aide Equipment and Appliances Housekeeping /Companionship Social Adult Day Programs/Family-type Homes

TLFC Companion Services, LLC provides non-medical care and services to clients who just need a li le extra help to stay independent. We truly value the importance of compassion, dignity and respect for all our clients and their families. Our services include:

Transportation and Escort Companionship Household Chores Home Monitoring Waiting Service Personal Assistance Meal Preparation Medication Pet Assistance

Family Type Home for Adults

TLFC Senior Care’s mission is to provide quality care in a warm, loving, safe, clean and a ractive home lled with an extended family that cares for and about each other.

Social Day Program

TLFC Senior Care o ers dynamic and multifaceted Social Adult Day Programs to seniors in the community.

Respite

TLFC Senior Care o ers great respite programs to help families care for themselves and their loved ones.

TLFC Senior Care provides:

• Furnished Room and Board • Delicious Meals and Snacks • Personal Care Assistance & Medication Supervision • Activities and Social Programs • Flexible Hours and Schedules • Transportation Services

Tender Loving Family Care understands our clients’ desire for receiving quality care and services in the comfort and familiarity of their own home. We can customize the service to suit your needs.

Nurses Available

24 hours–7 days/week

Family Type Home for Adults

TLFC Senior Care’s mission is to provide quality a warm, loving, safe, clean and a ractive an extended family that cares for and about each other.

TLFC Senior Care o ers dynamic and multifaceted Social Adult Day Programs to seniors in the community.

TLFC Senior Care o ers great respite programs to help families care for themselves and their

TLFC Senior Care provides:

• Furnished Room and Board • Delicious Meals and Snacks • Personal Care Assistance & Medication

We can be there when you need us to be.

Tender Loving Family Care assures you that our Care Givers: • Are subject to a criminal background check • Have their Social Security Number veri ed • Have their employment eligibility veri ed • Are appropriately licensed and bonded by Tender Loving Family Care • Have employment history veri ed with reference checks • Have at least two personal references veri ed • Are thoroughly interviewed Undergo competency testing as necessary • Are covered by workers compensation • Undergo a thorough orientation process • Undergo regular performance evaluations and continuing training • Have a valid driver’s license when needed • Are mature, caring, punctual, and reliable

Call Us Today for a FREE Consultation (585)637-0333

At Tender Loving Family Care

we never lose sight of the importance of customer service.

We have grown to be one of the leading and most respected home care providers in our service areas. We have the perfect member of our family to love and support your family.

We Provide Licensed Services in the Following Counties: Monroe • Orleans • Ontario • Genesee Livingston • Wayne • Wyoming

TLFC is the proud recipient of this prestigious award as a top growing company in Rochester and surrounding counties.

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