THE OFFICIAL PUBLICATION OF THE DENTAL TECHNICIANS ASSOCIATION OF BRITISH COLUMBIA AND THE ASSOCIATION OF DENTAL TECHNOLOGISTS OF ONTARIO
DTABC Member Profile: Board Member: Ayumi Hirose, RDT R evolutionizing Dental Technologies: A Qualitative Study on Dental Technicians’ Perceptions of Artificial Intelligence Integration
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Publication
A preview of the Pacific Dental Conference, which will take place from March 6-8, 2025. To see the full program, please visit www.pdconf.com.
DTABC Member
Ayumi Hirose, the youngest board member of the DTABC, who
new dental technicians in BC by promoting networking and information sharing, drawing from her personal journey and dedication to the evolving field of dental technology.
Revolutionizing Dental Technologies:
This qualitative study explores dental technicians’ perceptions of integrating artificial intelligence in dental technology, highlighting the potential benefits, challenges, and the importance of technician acceptance for effective implementation.
MB #273 - 12100 Riverside Way Richmond, BC V6W 1K5
Lih Fen Young, RDT Executive Director lih@dtabc.ca
Ashley Opitz Office Administrator office@dtabc.ca
DTABC PRESIDENT’S MESSAGE
Will Varda, RDT, President Dental Technicians Association of BC
How to Get Promoted
“So, for the younger techs, I thought I’d share some thoughts on how you can improve your skills, level up your status, and become a more integral member of a laboratory team.”
Alot of what we do all day is inherently satisfying – seeing the outcomes of patients, working as a collaborative team with doctors, assistants, and other techs to achieve nice outcomes, playing with fun new gadgets, and losing yourself in creating tiny pieces of art. However, of course, we also do it for money. So, for the younger techs, I thought I’d share some thoughts on how you can improve your skills, level up your status, and become a more integral member of a laboratory team. Focus on these goals, and pay increases will follow.
The first requirement is your own personal time. Yes, you will pick up new techniques passively while in a lab. Yes, your employer/supervisor may teach you things here and there or push you in a direction. But the only way to achieve rapid growth is your own time. Realize that this is for you alone. It is simple for an employer to keep everyone in the same role indefinitely as long as it works. Do not think you are ‘working for free’ or crossing some work-life boundary. This is for you. You are investing in yourself. The amount of growth you can achieve by reading about the field and practicing new techniques on your own is tremendous. Pick an amount of time. Even two hours a week over a year is huge.
Second, make sure you are in a place that values growth. Ask your employer if you can use their software after hours or some
supplies to practice cases. They should be happy to do this.
Next, don’t ask to do something new or demand a role change. Just learn something you are passionate about and practice it on your own. Then, when you have designed ten digital dentures, waxed up ten ‘whatever’ you are into, done ten anterior buildups, whatever the thing is, show your supervisor/employer. Just say, “Hey, I spent some time on these. Do you have time to review them with me?” Again, they should be happy to do this. If not, you may not be in the best place for growth. Don’t worry if your lab doesn’t currently produce that device or if there are no open job positions for it.
When you learn things and become proficient in them, the work will follow.
At the same time, analyze the lab and look for pain points. What isn’t working? What does the supervisor hate doing? Can you learn it? Can you make their life easier somehow?
Finally, try to avoid bringing problems to the lab that are presented as problems. Instead of ‘This thing doesn’t fit, I can’t use it,’ spend a few minutes seeing the problem’s possible cause and what you might suggest as a solution. So, the first statement should be, ‘This thing doesn’t fit; I think it may be because of ‘x,’ and perhaps we could try ‘y’ to fix it.’ It seems small, but this positions you as a problem solver and someone who is making life easier instead
DENTISTRY DEPENDS ON TECHNOLOGY
DTABC PRESIDENT’S MESSAGE
of someone bringing more problems to the lab (even if they aren’t your fault). If you focus on your personal growth, practice independently, find pain points in the lab, and position yourself as a problem solver, a promotion should follow. If it doesn’t, realize how in need this profession is of young, passionate professionals. You have many options.
It’s our job as lab owners to identify and support these people. The same principles apply to ourselves. We must learn nonstop, regardless of money or business goals, find our doctors’ pain points, and solve problems. I’m still learning how to do all this myself.
Wishing you all a great new year full of growth!
Will Varda, RDT President Dental Technicians Association of BC
Karim Sahil, MDT, RDT, President, Association of Dental Technologists of Ontario
A Future of Consolidation
IDTABC BOARD OF DIRECTORS
ADTO EXECUTIVE BOARD OF DIRECTORS
t’s spring again, which means growth is promised. History has documented this for thousands of years. The solidification of dental technology is happening today, and our success will be recorded for that very reason.
PRESIDENT
PRESIDENT
Hal Hamilton, RDT
Karim Sahil, MDT, RDT
It’s important to break down 2024 into majors and minors; in other words, will this affect my business five years from now?
VICE PRESIDENT
VICE-PRESIDENT
Shabana Mirza, RDT
Chris Opitz, RDT
TREASURER
John Eggeling, RDT
Nadja Jakobi, RDT
Aura Szigiato, RDT
Greg Tamkin, RDT
SECRETARY
Stuart Thomson
Sunny Cai, RDT
MANAGEMENT STAFF
EDUCATION
Malcolm Ashford Executive Director
Tiffany Lee, DD, RDT
Debra Orozco Blanco, RDT
MEMBER BENEFITS
DIRECTOR OF COMMUNICATIONS AND MEMBER SERVICES
Chris Ji, RDT
Zhe Lin, RDT
Renata Cecconi 604-940-2995
PAST PRESIDENTS
2016-2020 - Franklin Parada
2010-2016 - Jason Robson
2007-2010 - Gabriel Ghazal
2004-2007 - Stephen DeLuca
2003 - Michael Hrabowsky
2001-2002 - Al McOrmond
2000 - David Kochberg
1999 - Thomas Kitsos
1998 - Feliks Dawidowicz
1997 - Wilhard Barth
1996 - Bob Huybrechts
1994-1995 - Andre Theberge
1992-1993 - Michael Hrabowsky
1990-1991 - Jamie Matera
1989 - Joe Nagy
The advancement of the Canadian Dental Care Plan (CDCP) has been a great new addition for many Canadians who qualify for the new dental coverage. These new programs have brought a sudden influx of dental prosthodontics that are approved by the program, which dental labs are seeing today in their business. Many dental clinics are adopting the new program, which means more patients will have access to dental care, and more dental cases will be seen by the dental laboratories. This is an important note to make, as dental technologists must keep up with the growing times and continuously adopt new methods to do business. And that business is to continue providing patient-centred care services that promotes health care. This is why the ADTO is promoting more education this year to maximize the transformation of our industry. From webinars to in-person seminars, we will include hands-on digital practices to train laboratories and their employees.
The ADTO continues to send its Suggested Fee Guide, which is updated every year to the inflation rate, to the insurance
companies and ODA, and we will also add the CDCP to that group of respected parties for transparency. We also have the province of British Columbia (DTABC), which has adopted the ADTO Suggested Fee Guide for distribution to their respective members. Together, our associations will work closely to bring more benefits to our members in both provinces and create avenues where every dental technologist can succeed.
This year will also open a new horizon for tradeshows and how they interact with customers. It is important to visit our website (www.adto.ca) and under the events tab, there will be upcoming events where you can save the date. Every course and every event will be personally emailed to you, as this year marks a future of consolidation for dental technology in education, partnerships, and advancing the industry to great heights. Your constructive feedback is critical, and the ADTO is for its members first, and your voice matters. Please reach out to info@adto.ca if you have any questions.
If we change our thoughts, we can change our world; let this year be the year where we all become proponents of reaching heights of prosperity.
MDT, RDT
Karim Sahil, MDT, RDT President
Association of Dental Technologists of Ontario
“Every course and every event will be personally emailed to you, as this year marks a future of consolidation for dental technology in education, partnerships, and advancing the industry to great heights.”
APRIL 4-5, 2025
Delta Toronto Airport Hotel & Conference Centre
Registration is now open for Technorama 2025, the must-attend event for dental lab and denture professionals.
• Over 90% of attendees praised the value and importance of our high-quality seminars and workshops in 2024.
• 92% of delegates recommend Technorama, underscoring its impact on professional development and industry engagement.
• The 2024 trade show floor impressed attendees with the latest innovations, new products, services and more.
LET’S REACH NEW HEIGHTS IN 2025!
JOIN US AS WE BRING COLLABORATION, EDUCATION AND FUTURE READINESS TO DENTAL LAB AND DENTURE PROFESSIONALS!
Secure your spot today! Register at www.diac.ca/technorama
Register today at www.diac.ca/technorama
The Importance of Ergonomics: Preventing Injuries and Enhancing Productivity
Michelle Ann-Zoleta, Health & Safety Manager – Peninsula Canada
Dentistry is a physically demanding profession. Dentists, hygienists, and dental technicians often work in fixed positions for extended periods, performing complex procedures that require precision and attention to detail. While these tasks are essential for patient care, they also pose significant risks to the physical wellbeing of dental professionals.
One of the most critical aspects of maintaining well-being in the dental lab is ergonomics – the science of designing workstations, tools, and practices to fit the worker’s physical needs.
Why Ergonomics Matter in Dental Technology
In a profession that requires repetitive movements, prolonged awkward postures, and fine motor skills, musculoskeletal disorders (MSDs) are among the most common occupational injuries in dentistry. Conditions like carpal tunnel syndrome, back pain, neck strain, and tendonitis are widespread among dental professionals. Ergonomics plays a vital role in mitigating these injuries by adjusting the work environment to support better posture,
reduce unnecessary strain, and enhance overall comfort. Implementing ergonomic principles can not only reduce the risk of injury but also improve productivity, increase job satisfaction, and enhance patient care.
The Physical Challenges of Dental Technology
Dental technicians often spend hours crafting dental fixtures, requiring them to bend over their workstations, reach for various tools, and execute precise movements. Over time, these repetitive actions, combined with poor posture, can lead to fatigue, discomfort, and even long-term injuries.
Common ergonomic issues in dentistry include:
1. Poor Posture: Dental technicians often lean forward, twist their bodies, or strain their necks and backs to view and access the work area. These postures increase the risk of musculoskeletal disorders.
2. Repetitive Motion: Tasks like mixing materials or preparing dental impressions require the repeated use of hands and arms, which can lead to overuse injuries like tendinitis or carpal tunnel.
3. Inadequate Workstation Design: Without proper adjustment options, chairs, lighting, and equipment may force technicians to adopt uncomfortable or inefficient positions.
Ergonomic Solutions for the Dental Laboratory
Luckily, many of these issues can be alleviated through simple ergonomic interventions. Below are several ways dental labs can improve their ergonomics and create a safer, more comfortable environment for staff.
Proper Chair Positioning
A chair with proper height adjustment and back support is crucial for the dental technician’s comfort. Dental technicians should adjust the chair to the optimal position for the procedure at hand, ensuring that they can maintain a neutral posture without having to bend or stretch excessively. Dental technicians should also invest in chairs that provide lower back support, adjustable armrests, and seat depth adjustments to help maintain good posture during long work hours. These features can
reduce back and neck strain, particularly when performing tasks that require extended sitting or leaning.
Equipment Placement and Accessibility
Equipment should be within easy reach to reduce unnecessary twisting or stretching. A well-organized work area will help dental techs avoid awkward movements. Ergonomically designed instruments – such as lightweight handpieces, curved tools, or angled instruments – can also reduce the strain on wrists and hands.
Additionally, practice settings can integrate equipment like dental stools or rolling carts that allow for easy access to tools without forcing staff to bend or stretch excessively.
Workplace Movement and Stretching
Encouraging staff to incorporate regular movement and stretching into their routines can be incredibly beneficial. A few minutes of stretching between tasks can help prevent stiffness, relieve muscle tension, and improve circulation. Simple exercises, such as neck rotations, shoulder shrugs, and wrist stretches,
can go a long way in maintaining flexibility and reducing the risk of overuse injuries. Additionally, labs could implement standing desks or sit-stand workstations to allow them to alternate between sitting and standing, reducing the risks associated with prolonged sitting.
Training and Awareness
Ergonomics training should be a core part of a dental lab’s ongoing professional development program. By educating staff about the importance of ergonomics and teaching them how to set up their workstations for maximum comfort, labs can help prevent injuries before they occur. Technicians should also be encouraged to take regular breaks and report any discomfort or pain early on so that it can be addressed before becoming a more serious issue.
The Benefits of Ergonomics in Dental Technology
Investing in ergonomic solutions not only helps prevent injuries but also leads to numerous benefits for the practice as a whole:
• Reduced Injury and Absenteeism: By preventing musculoskeletal injuries, technicians can reduce the number of sick days and workers’ compensation claims, leading to greater efficiency.
• Enhanced Productivity: Technicians who are physically comfortable can focus more on tasks, ultimately improving outcomes and productivity.
• Increased Job Satisfaction and Retention: Prioritizing ergonomics helps create a positive work environment where staff feel supported and valued, reducing turnover and boosting morale.
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Top Challenges Facing Canadian Dental Labs in 2025 and How to Solve Them
Janice Wheeler, President & CEO – The Art Of Management Inc.
T“60% of Canadian dentists have concerns over quality and delays with offshore labs, creating opportunities for local providers.”
he dental lab industry in Canada is undergoing rapid transformation. As we move into 2025, lab managers and owners face unique opportunities and challenges. From technological advancements to workforce shortages, staying competitive means adapting to a constantly shifting landscape. Below are the top challenges – and solutions – accompanied by visual insights to provide a clearer picture of the industry.
1. Rising Costs of Materials and Equipment
Visual Insight
The global dental laboratory market is projected to grow from USD 41.08 billion in 2025 to USD 53.44 billion by 2030 at a CAGR of 5.4% (Mordor Intelligence).
This growth reflects rising demand and increased costs of advanced materials like zirconia and PMMA. Canadian labs must find ways to balance these expenses while staying competitive.
Solution:
• Bulk Purchasing: Collaborating with other labs has reduced costs for some by up to 15%.
• Smart Investments: A $50,000 milling machine in a Vancouver lab increased productivity by 40% and recovered costs in 18 months.
• Material Recycling: Labs save $5,000-$10,000 annually through efficient recycling systems.
2. Workforce Shortages
Visual Insight
By 2025, Canada will have a 20% shortage of dental technicians driven by retirements and limited entry-level talent (Statistics Canada). This shortage directly impacts turnaround times and quality, making recruitment and retention crucial.
60% of Canadian dentists have concerns over quality and delays with offshore labs, creating opportunities for local providers (DLAC Survey). Despite the rise of international outsourcing, Canadian labs can compete by emphasizing quality and service.
Solution:
• Specialization: Focusing on niche services like implant restorations increased a Winnipeg lab’s orders by 35%.
• Enhanced Service: Live order tracking boosted a Toronto lab’s retention by 20%.
• Marketing Strategy: Sharing testimonials and case studies on LinkedIn attracts more clients.
7. Balancing Sustainability with Profitability
Visual Insight
85% of consumers are willing to pay more for sustainable products (Canadian Business Sustainability Network).
As sustainability gains prominence, labs face pressure to adopt eco-friendly practices.
Solution:
• Green Materials: Using bio-based resins and recyclable metals has increased loyalty among eco-conscious dentists.
• Energy Efficiency: LED upgrades saved Toronto labs $3,000 annually.
• Certifications: ISO 14001 certification attracts clients who prioritize sustainability.
Conclusion
The dental lab industry in Canada is at a crossroads. While challenges like rising costs, workforce shortages, and competition loom large, these hurdles also offer opportunities for growth and innovation. By staying informed, leveraging technology, and strengthening dentist partnerships, Canadian dental labs can thrive in 2025 and beyond. The future belongs to labs that adapt and lead the way.
is the President and co-owner of The Art Of Management Inc., a practice management company dedicated to helping healthcare professionals reach their full potential. For more information, call 416-466 6217, email ami@amican.com, or go to www.amican.com.
Adoption of Digital Dentistry in Canada: a pie chart or bar graph comparing the percentage of dentists using intraoral scanners versus labs supporting full digital workflows.
JANICE WHEELER
Pacific Dental Conference
Dental Technicians Association of British Columbia Annual Conference
Saturday,
March 8, 2025
Vancouver Convention Centre – West Building
We welcome all Dental Technicians and other dental practitioners to join us for the full three days of programming and social events at the Pacific Dental Conference March 6-8, 2025 including the one day of DTABC programming on Saturday, March 8, 2025.
Welcome
We are very excited about the program at this year’s conference in partnership with the Pacific Dental Conference [PDC]. This conference provides us the opportunity to come together under one roof and strengthen the profession of dental technology.
The PDC Exhibit Hall (March 6-7) will showcase suppliers with the latest dental technology equipment, materials and methods. We encourage you to spend time visiting the booths to gain insight and network with our industry partners. The breakout sessions on Saturday, feature leading experts who are able to share their knowledge and tips that will help you in your profession.
On behalf of the Board of Directors of the DTABC and our partners at PDC, I would like to thank you for making our annual conference a success and for making it a priority in your continuing education and networking activities. Enjoy and have fun!
2025 DTABC Organizing Committee
Julie Izumi, RDT
Lih Fen Young, RDT, SME
Zoie Jansen, PDC Staff
Welcome to the 2025 Pacific Dental Conference (PDC), Canada’s largest dental conference taking place between March 6-8, 2025 at the Vancouver Convention Center.
The PDC welcomes registered attendees to all lectures and exhibits. Make sure you make time on Thursday and Friday to visit the Exhibit Hall as it presents a fantastic opportunity for attendees to explore the latest technologies and equipment offered by a specialized selection of exhibitors.
A big thank you to all the registered attendees for joining PDC, and to the organizers for putting together an exciting event. The promise of an incredible three days, filled with learning, socializing, and enjoyment, sets the stage for a memorable and enriching experience. Wishing everyone a successful and rewarding time at the 2025 Pacific Dental Conference!
Pacific Dental Conference
Bruce Ward Director, PDC
Will Varda President, DTABC
Friday, March 7
Afternoon Session
Comprehensive Clinical and Laboratory Management of Various Ceramic Interfaces
Learning Pattern: Practice Excellence Practice Management, Dental Technician
Gilbert Young, CDT is a graduate of the University of North Texas and has been in dental technology since 1984. After completing his initial training in dental technology, he went on to study dental ceramics under Asami Tanaka at the Tanaka Dental Technology Institute in Chicago, Illinois. He is a 1st prize winner of Dentsply’s National Laboratory Award for Overall Excellence in Ceramic Artist.
This session will cover how to better understand the importance of natural anatomical features, the seven factors that dentist and technicians control for the success of an all-ceramic restoration, and the dos and don’ts of combining several types of restorations for the same case.
A Real World Work Flow to Achieve Fully Digital Flexible Partials
Denise Kusinski is the Canadian Sales Manager for SDI. Denise has a number of years’ experience in the dental industry, previously working with Henry Schein, NSK and Zimmer Dental. Prior to dental, Denise worked with Eagle’s Flight, a training and development organization serving the global business community. Denise has a BA in Economics and a MSc in Rural Planning and Development.
The industry is changing rapidly. And guess what – people don’t like change. Significant effort is being spent on investigating the right software, the right materials, the right production equipment. Perhaps it’s time to also focus on keeping your team engaged and managing change effectively.
Co-sponsored by SDI (North America) Inc.
Kris Schermerhorn, CDT has a degree in dental technology and owns a full service dental lab in Virginia. He specializes in the fabrication of a variety of digital dental appliances through milling, and more recently 3D printing. He is a co-inventor and co-developer of several different pieces of equipment and materials used in the dental industry. Kris was named Inventor of the Year by the NADL.
Join Kris Schermerhorn, CDT for a discussion on digital design using some of the more popular design software’s available today. He will cover designing flexible partials for printing and or milling. Kris will also go over the advantages of a few different milling machines.
2024 marks the celebration of Marc Wagenseil’s 37 years of direct patient care in dentures. Having dedicated himself to education and denture integration into the body, he brings his intra-oral experience, varied knowledge, passion for dentures and patient care wisdom to his lectures. Experience the “Wagenseil Wiggle”, challenge your current denture beliefs and amp up your superhero denture skills.
Join Marc as he shares 38 years of clinical and lab experience fabricating dentures and all the tidbits he has learned. He will share useful clinical insights to support YOU the technician –the very one trying to support your dentist.
Saturday, March 8
Concurrent Sessions (morning)
Bleaching Trays and Teeth Whitening
Denise Kusinski, BA Hon Econ, MSc
Saturday, 10:00am - 10:45am
VCC West - Room 208/209
Learning Pattern: Clinical Excellence
Dental Technician, Materials/Techniques
A Team Based Approached to Professional and Business Success
Lih-Ming Tam, Diploma of Technology
Saturday, 11:00am - 12:30pm VCC West - Room 202/203/204
Learning Pattern: Practice Excellence Practice Management, Dental Technician
Concurrent Sessions (afternoon)
Clinical Gems Every Doc and Tech Need to Know … from Singles to Hybrids
James R. Neuber, Southern Illinois University Dental Tech Degree, RDT
Saturday, 1:30pm - 3:00pm VCC West - Room 205/206/207
Learning Pattern: Clinical Excellence Digital Dentistry, Dental Technician, Materials/Techniques
The Revolutionary Locator Fixed Concept for Full Arch Implant Therapy
Denise Kusinski is the Canadian Sales Manager for SDI. Denise has a number of years’ experience in the dental industry, previously working with Henry Schein, NSK and Zimmer Dental. Prior to dental, Denise worked with Eagle’s Flight, a training and development organization serving the global business community. Denise has a BA in Economics and a MSc in Rural Planning and Development.
Tooth whitening is popular in today’s market and demand continues to increase. While it is discussed frequently, there is much about tooth whitening that is often misunderstood or even incorrect. Let’s take a deeper look at what tooth whitening is, what it isn’t, and the options available.
Majoring in Biochemistry with a minor in Mathematics, Lih-Ming Tam completed his education as graduate of BCIT in 1991 specializing in Financial Management. For the past 33 years he has specialized in providing business development and financial management services to startups, private and public companies focusing on team building to create core value.
How to compete in a homogeneous market defined by identical products and services by leveraging client centered leadership and communication creating value through trusted relationships.
James R. Neuber graduated from Southern Illinois University with 4 consecutive Deans List Honours. A master ceramist employing digital technology and the art of the all mighty brush for over 37 years. He is a partner of Ocean Ceramics in Aldergrove, BC and teaches doctors, techs and suppliers how to achieve smiles from patients.
Attendees will learn how understanding dentistry from a cranial vision 1st, smile vision 2nd, design vision 3rd, while leveraging the latest 3D printed materials for new bites, and ceramics. All driving to boost case acceptance and predictable prosthetics. Great gems for Monday morning and beyond.
Ho-Young Chung is a general dentist and has had a referral-only practice in Kamloops, BC since 2015. Dr. Chung teaches internationally on various implant topics including Immediate Implant Overdentures, Immediate Anterior Implant Therapy, Soft Tissue and Hard Tissue Augmentation, and Implant Complications. He is the Founder of CEJ Academy, an implant education training centre.
The revolutionary Locator Fixed Concept reduces laboratory procedures, cost, and chair time. Locator fixed even allows some removable overdenture patients to easily switch to fixed implant-supported teeth. Come learn the step-by-step process for Locator Fixed for the lab and clinician.
Innovation in Implant Restoration for Partially and Fully Edentulous Patients
Mark Montana, credentials
Jack Marrano, CDT
Thursday, 1:30pm - 4:00pm
Location:VCC East - Room 11/12
Learning Pattern: Clinical Excellence Implants
Mark Montana is a 1987 graduate of the University of Southern California School of Dentistry and completed his Certification in Advanced Prosthodontics at USC in 1989. He has been primarily involved in private practice since 1989 in Tempe, Arizona; emphasizing fixed, removable and implant prosthodontics.
Jack Marrano is the Director of Signature Prosthetics at Absolute Dental Services, located in The Triangle region of North Carolina. He founded the ART Team (advanced restore team) and specializes in the research and development of todays top restorative materials and workflows. Jack continues to work with university residency programs across the US.
This dynamic presentation will provide an in-depth description of an exciting new concept in fixed restorations for both partial and fully edentulous implant patients. Viewed from both clinical and laboratory perspectives, it describes the detailed workflow from initial planning to final delivery.
Perfecting Posterior Direct Restorations: Contacts, Complications and Occlusion
Learning Pattern: Clinical Excellence Safety/Infection Control
Todd Snyder graduated from the UCLA School of Dentistry and F.A.C.E. institute. He co-created/co-directed the first ever two-year graduate program in Aesthetic and Cosmetic Dentistry at UCLA. 77th Accredited Fellow: American Academy of Cosmetic Dentistry, Diplomat American Board of Aesthetic Dentistry and Fellow of the American Society for Dental Aesthetics. Delusional: Winning the Weekly War Podcast.
Simplify your practice and remove frustrations with the placement of direct restorations. Learn steps that can be taken prior to ever treating the patient to avoid postoperative complications. Never have a loose contact between teeth again. Learn how to place restorations with no sensitivity.
Lee Ann Brady is a privately practicing dentist and nationally recognized educator, lecturer and author. With an extensive history in leadership, she is currently Executive Director and Director of Education of the Pankey Institute. She practices in Glendale Arizona.
Accomplishing exquisite anterior restorative results is a combination of preparation technique and materials selections. From Treatment Planning through seat, we will cover the techniques.
Pacific Dental Conference March 6-8, 2025
From HIV pandemic to SARs-CoV pandemic, Jackie Dorst has guided dental teams for safe patient care. As a microbiologist, dental hygienist and consultant, Jackie relates science and research to practical clinical applications. She has the unique talent for including fun and energy in the sterile topics of infection control and sterilization.
Learn how to provide 360 Degrees of Protection for safe patient care. Emerging diseases, complex dental technology equipment, medically compromised patients and dental unit waterline biofilm challenge the clinical team daily. Jackie has the answers to your complex IC questions.
DTABC programming on Saturday, March 8, 2025
Ayumi Hirose, RDT
Q: As the newest board member of the DTABC, what are your goals, and how do you plan to contribute to the growth and development of the profession?
A: As the youngest DTABC Board of Directors member, my primary goal is to advocate for the newer generation of dental technicians in BC. Over the past five years, the landscape for young dental technicians has changed significantly, with the transition to the BCCOHP and the introduction of CADTR as the new credentialing body, along with major social shifts following COVID-19 and the rise of artificial intelligence. It’s a lot to take in when you’re new to the industry, and I want to help young technicians set themselves up for success.
work at the lab during summer break, but quickly refused to use any lab equipment after my first attempts at pouring models resulted in bubble-filled monstrosities. I then limited my work at the lab to office tasks like invoicing and deliveries. At that time, I had no ambition to become a dental technician and was planning to teach English abroad after obtaining my Bachelor’s degree.
Q: Can you share the journey that led to you becoming a registered dental technician? Were there any pivotal moments or mentors that inspired you along the way?
to pandemic restrictions in 2020. We were fortunate that our class could implement physical distancing measures and be on campus for most of the week by September 2020, but it must have required meticulous planning for this to occur. The dedication and support of the department faculty and staff truly inspired me to focus on my studies and motivated me to give back to the dental technician community in the future.
Q: How do you see dental technology evolving in the next five to ten years, and what excites you most about the future of this industry?
Moreover, I want to lead by example and encourage younger dental technicians to join BC’s dental technician community. I believe that networking and information sharing are the keys to our profession’s success.
Q: Did you grow up in a dental laboratory environment, and how did it influence your decision to pursue a career in dental technology?
A: Unlike many other second-generation dental technicians, I didn’t grow up in a dental laboratory environment. During my childhood, I had little understanding of what my parents did for work beyond “making teeth.” My parents, with whom I now work, didn’t start their own lab until my late high school years. When I was 17, I agreed to
A: In 2019, I decided to return to school to work in a more specialized field. What convinced me to pursue dental technology was the idea that at the end of a workday, I could physically see and hold the fruits of my labour in the form of a crown or bridge.
After years of stubbornly refusing to help with lab tasks, my parents were genuinely shocked when I informed them of my acceptance into the Dental Technology Sciences program at Vancouver Community College (VCC). Nonetheless, they embraced my decision and have been my biggest supporters (and critics) ever since. I continue to learn from them every day, striving to absorb as much as I can from their combined 70+ years of experience as dental technicians.
I thoroughly enjoyed my time as a student at VCC, and I’d like to emphasize how incredible the Dental Technology Sciences department was in adapting our studies
A: Unlike some pessimistic views on the future of dental technology – whether regarding artificial intelligence and outsourcing taking over our jobs or the shortage of young dental technicians in BC –I remain optimistic! The way digital workflows have emerged and become essential over the past decade appears to have encouraged dental technicians to be more open and less secretive than previous generations.
Adaptability has always been an essential skill for dental technicians, but I can foresee it becoming the most crucial skill to possess in the coming years. I’m eager to be part of a more connected network of dental technicians, as we all work to adapt to continuously evolving technologies, materials, and workflows. Furthermore, as I gain more experience, I hope to contribute to making this industry even more open and welcoming for new and future dental technicians.
REVOLUTIONIZING DENTAL TECHNOLOGIES:
Galvin Sim Siang Lin1*, Yook Shiang Ng2, Nik Rozainah Nik Abdul Ghani2, and Kah Hoay Chua3
*Correspondence: Galvin Sim Siang Lin – galvin@aimst.edu.my
1 Department of Dental Materials, Faculty of Dentistry, Asian Institute of Medicine, Science and Technology (AIMST) University, 08100 Bedong, Kedah, Malaysia
2 Conservative Dentistry Unit, School of Dental Sciences, Universiti Sains Malaysia, Health Campus, 16150 Kubang Kerian, Kelantan, Malaysia
3 Department of Dental Technology, Faculty of Dentistry, Asian Institute of Medicine, Science and Technology (AIMST) University, 08100 Bedong, Kedah, Malaysia
Originally printed on BMC Oral Health at https://doi.org/10.1186/s12903-023-03389-x on September 25, 2023 A QUALITATIVE STUDY ON DENTAL TECHNICIANS’ PERCEPTIONS OF ARTIFICIAL INTELLIGENCE INTEGRATION
BACKGROUND
The field of dental technology encompasses various tasks involved in the fabrication of dental prostheses, such as veneers, crowns, bridges, and dentures, in order to restore oral function and aesthetics [1, 2]. Traditionally, dental technicians have relied on manual techniques and specialized craftsmanship to create these prostheses [3]. Nonetheless, the field of dental technology has undergone significant transformations in recent years due to advancements in technology. One such advancement that has gained considerable attention is the integration of artificial intelligence (AI) in dental practice [4]. AI refers to the ability of machines to simulate human intelligence, enabling them to perform tasks that typically require human cognition [5].
Undeniably, advancements in digital dentistry and AI present new opportunities to optimize and automate certain aspects of the dental laboratory workflow [6]. In the context of dental technology, AI can support dental technicians in various ways, including digital impressions, computer-aided design/ computer-aided manufacturing (CAD/CAM), image analysis, and quality control [1, 6]. Moreover, AI algorithms can analyze vast amounts of dental data, recognize patterns, and generate predictions or recommendations to aid dental technicians in their decision-making processes [7]. For instance, AI algorithms can analyze digital impressions [8], generate customized designs [9], and provide instructions for automated milling or three-dimensional printing of prosthetic restorations [10]. This not only improves the fit and aesthetics of dental prostheses but also reduces manual labour and turnaround time in dental laboratories [11, 12]. It is worth noting that AI has the potential to revolutionize the way dental technicians work, offering opportunities for increased efficiency, accuracy, and productivity in dental laboratories. However, the successful implementation of AI in dental technology relies not only on its technical capabilities but also on the perceptions and acceptance of dental professionals, particularly dental technicians.
Dental technicians play a pivotal role in the fabrication process of various dental prostheses [13], and their acceptance and engagement with AI technologies
are crucial for the implementation’s effectiveness. Understanding the perceptions of dental technicians is pertinent for effectively incorporating AI into dental technology and ensuring its successful adoption within dental laboratories. While there is existing research on AI applications in dentistry [7, 14, 15], information on dental technicians’ perspectives, specifically on the use of AI, is still sparse in the literature. Hence, this qualitative study aims to explore the perceptions of dental technicians regarding the use of AI in the field of dental technology. By delving into their concerns, considerations and expectations, the current research can shed light on the potential benefits and challenges associated with the integration of AI in dental laboratory practices. Furthermore, this research will also contribute to the growing body of literature on the integration of AI in healthcare.
METHODS
Ethical considerations
Ethical approval was obtained from the first author (GSSL) institutional review board (ethical approval code: AUHEC/FOD/2023/02/07/11) prior to data collection. Participants were provided with informed consent forms and assured of the confidentiality and anonymity of their responses.
Study design
The present exploratory qualitative study adopted a one-to-one in-depth interview approach to gather rich and detailed data about the perceptions of dental technicians regarding the use of AI in dental technology. The use of one-to-one interviews allowed for an in-depth exploration of participants’ experiences, beliefs, and attitudes [16]. Furthermore, the Consolidated Criteria for Reporting Qualitative Research (COREQ) checklist was used to report the current study data [17] (Appendix 1).
Theoretical framework
The Technology Acceptance Model (TAM) was used as the theoretical framework of the present study. It is a widely used theoretical framework for understanding users’ acceptance and adoption of technology [18]. It focuses on perceived
usefulness and perceived ease of use as key determinants of users’ attitudes and intentions toward using a particular technology. In the current study, TAM was applied to examine dental technicians’ perceptions of AI in dental technology, specifically in terms of their perceived benefits and concerns.
Research team and participants
The interview was conducted by the first investigator (GSSL), who is currently a male dental lecturer with a dental materials science postgraduate qualification (at the time the study was conducted). The interviewer had extensive experience in conducting qualitative studies with a special interest in dental education. Twelve dental technicians with at least five years of professional experience and who are currently working in Malaysia were selected using purposive sampling via email, WhatsApp, phone calls, and face-toface. All twelve dental technicians agreed to participate in the study and gave their consent. The participants were recruited from different dental laboratories within the nation, ensuring a diverse range of experiences and perspectives. Moreover, the study participants had no direct relationship with the interviewer to avoid bias. They were also informed that the aim of the present was to explore dental technicians’ perceptions of the use of AI in dental technology.
Data collection
The interview was conducted between March and April 2023, using an online Zoom platform, with no other individual present during the interviews apart from the interviewer and respective participant. Semi-structured interviews were conducted with each participant, employing a pre - designed and pre-piloted interview guide. The guide was prepared in both English and Malay versions. It consisted of open-ended questions and prompts to encourage participants to discuss their perceptions of AI in dental technology, as well as its potential benefits, challenges, and concerns. Interviews lasted between 20 and 35 min and were audio-recorded with participants’ consent and later transcribed verbatim for analysis using
NVivo software 12.6 (QSR International Pty. Ltd.). In the present study, we employed a clean verbatim, whereby nonverbal sounds, repetitions, and filler words like “uh,” “um,” and “ya” were omitted. Since some of the dental technicians responded in Malay language, a qualified translator who is fluent in both Malay and English languages was invited to translate the transcript into English language. No repeat interview was carried out, and data saturation was achieved after interviewing the 10th participant. However, the interview sessions were conducted with the 11th and 12th participants to allow for a richness of information.
Data analysis
Thematic analysis was employed to identify patterns, themes, and categories within the interview transcripts. The analysis
involved several iterative stages, including familiarization with the data, coding, theme development, and interpretation. The analysis process was conducted individually by two investigators (GSSL, KHC), ensuring a rigorous and systematic approach. Any coding disputes were addressed, resolved, and corrected as necessary through discussion among the two investigators. Participants were also asked to proofread the results, and they agreed that no new categories or themes were found. Exemplary quotations that have been pseudonymized were given to each participant to ensure the participant’s privacy [19]. Pseudonymization number P stands for participant. In addition, the themes that emerged in the current study were aligned to form an explicatory model in a Venn diagram [20].
RESULTS
Six participants in the present study had 5 to 10 years of experience as dental technicians with a basic diploma qualification in dental technology. Meanwhile, the remaining five participants had 11 to 15 years of experience, with one participant having more than 15 years of working experience. The sample included individuals from diverse backgrounds working in different types of dental laboratories, including public sectors, private practices, and academic institutions, as listed in Table 1. Thematic analysis revealed two key themes (“Perceived benefits of AI” and “Concerns and challenges”) and several subthemes that encompassed the participants’ perceptions of AI in dental technology (Figure 1).
Theme 1: Perceived benefits of AI
This theme encompasses the positive perceptions and advantages associated with the use of AI in dental technology. The subthemes identified under this theme further elaborate on the specific benefits perceived by dental technicians.
1:
Five dental technicians recognized that AI has the potential to enhance efficiency and productivity in dental laboratories. The automation of certain tasks, such as digital impressions and prosthesis design, was seen as a significant advantage. AI systems can perform these tasks faster and more accurately than traditional manual techniques, thereby saving time and increasing productivity.
P1: “I think that AI can help us produce dentures faster and better.”
Figure 1 – Venn diagram showing the perceptions of dental technicians of using AI in dental technology.
P3: “We use CAD/CAM in our dental lab, and it does improve our productivity. We can save time and energy to fabricate more crowns and bridges.”
P8: “Of course, dentures and other lab work can be done faster with the latest technologies.”
P11: “Digital scanner to take impression is way faster; we do not need to pour the dental cast; everything is just in the computer system.”
P12: “I believe in AI; it can help us increase our work productivity as they (AI technologies) are fast.”
Subtheme 2:
Improved accuracy and precision
Five Participants acknowledged that AI could contribute to improved accuracy and precision in the fabrication processes. AI algorithms can analyze data and patterns with a high level of precision, leading to more accurate diagnoses and treatment planning. The ability of AI to assist in CAD/CAM systems was specifically highlighted, as it can result in more precise and well-fitting dental restorations.
P2: “CAD/CAM can produce better crowns and bridges because we (dental technicians) are old, and we could not see the margin clearly.”
P3: “The intraoral scanner actually produces more accurate margins than the alginate impressions that doctors used to take.”
P5: “If there are more advanced machines, I think we can give better treatment for the patients.”
P10: “Our dental lab has CAD/CAM now, and we received good feedback from the dentists who sent their cases to our lab. They said our lab work has become nicer and more accurate.”
P11: “…with AI, our dentures will become better and more accurate, and patients will like our lab work.”
Subtheme 3: Streamlined workflow and communication
AI was perceived as a tool that can streamline workflow and enhance communication between dental technicians and other members of the dental team. AI systems can facilitate the sharing of digital data, enabling seamless collaboration and reducing the need for physical transfers of information.
This streamlined workflow was seen as beneficial in improving overall efficiency and ensuring effective communication among team members.
P2: “I agree that with AI and advanced technology, our workflow will be better as things will be more systematic.”
P4: “With AI, we can share information with dentists even if our dental lab is far from the dental clinics.”
P5: “I find that AI might help a lot, especially during times like the COVID-19 pandemic. We (dental technicians) do not need to communicate face-to-face with dentists. Everything is through the computer system.”
P8: “Ever since we have CAD/CAM in our clinic, our communication with dentists improved.”
Theme 2: Concerns and challenges
This theme encompasses the concerns and challenges expressed by dental technicians regarding the use of AI in dental technology. The subthemes identified under this theme shed light on the specific areas of concern and potential challenges associated with the integration of AI.
Subtheme 1:
Job security and professional identity
Six dental technicians expressed concerns about the impact of AI on job security and the future of dental technology as a profession. There was apprehension that the automation of certain tasks by AI systems might reduce the demand for manual craftsmanship skills traditionally associated with dental technicians. Participants raised questions about the evolving role of dental technicians in a technologically advanced landscape and the need to adapt their skills to remain relevant.
P2: “I am afraid that dental technicians will be jobless in the future.”
P3: “If AI takes over everything, does the world still need dental technicians?”
P5: “Of course, our jobs will be at stake!”
P7: “In the future, everything will be more advanced with AI, and the demand for dental technicians will be reduced.”
P9: “I am wondering how we can adapt ourselves to the new technologies. How can we improve ourselves to remain in the market?”
P11: “There will not be any manual production of dentures… we will be replaced.”
Subtheme 2: Ethical considerations
Five participants discussed ethical considerations related to the use of AI in dental technology. Privacy and data security emerged as significant concerns, as AI systems often require access to sensitive patient information. The ethical implications of data usage, storage, and sharing were highlighted, with an emphasis on the need for proper safeguards to protect patient confidentiality and comply with legal and regulatory requirements.
P1: “Those high technological machines are good, but they might end up disclosing patients’ data.”
P4: “I do not trust AI because even my social media was easily hacked by others… So, how can we ensure that AI can protect our clients?”
P5: “One bad thing is that we can share patient cases easily, and the case confidentiality cannot be adequately protected.”
P6: “I feel that no matter how good AI is, we still need some forms of regulation to safeguard patients’ information. We cannot solely rely on AI.”
P12: “Even now, we sometimes share dental cases via telegram or WhatsApp, which is not totally ethical. Therefore, in the future, it will be worse with advanced AI.”
Subtheme 3: Training and support needs
Seven dental technicians stressed the importance of adequate training and ongoing support in using AI systems effectively. Participants highlighted the need for educational programs and professional development opportunities that address the specific skills required to work with AI in dental laboratories. The complexity of AI systems and the continuous evolution of technology necessitate continuous learning and support to ensure optimal utilization and integration of AI in dental practice.
P4: “If we want to secure our jobs in future, we need to have more training on how to use these technologies.”
P7: “The dental council should provide us with more training and support, allowing us to gain the skills in using AI in the lab.”
P8: “I hope to have more training in the future on how to use these advanced technologies.”
P9: “There should be some postgraduate courses for dental technicians to guide us on how to use the latest technology.”
P10: “We need to have the proper professional development training.”
P11: “If we want AI to be incorporated into our dental technology systems, then the government need to send us for training.”
P12: “I wish to attend courses to increase my knowledge of the new machines so that I will be able to use them in the future.”
DISCUSSION
The present study explored the perceptions of dental technicians regarding the use of AI in the field of dental technology. The results revealed two key themes which provide valuable insights into the potential advantages and obstacles associated with the integration of AI in dental laboratory practices. Participants acknowledged that AI has the potential to automate certain tasks, such as digital impressions and prosthesis design, leading to faster and more accurate results. This automation can save time and increase productivity in dental laboratories [7]. It has been found that AI improved the technique of prosthetic fabrication accuracy, such as the use of advanced 3D printing to print a variety of materials simultaneously with favourable detail reproducibility [21].
Participants also recognized that AI, like CAD/CAM systems, could contribute to improved accuracy and precision in the fabrication processes. This observation aligns with outcomes from a prior study among dental technicians in the UK and Ireland [1]. AI algorithms can analyze data and patterns with a high level of precision, leading to more accurate diagnoses and treatment planning [22].
The integration of AI in the software allows the technicians to evaluate, design, and fabricate the prosthesis by incorporating data from many actual prosthesis cases [7]. With prosthetic AI, more predictive measurements and precise outcomes can be witnessed, such as the re-establishment of the optimal maxillo-mandibular relationship in denture cases [23], generation of prosthetic crown morphology that is similar to the natural
tooth [9], shades selection with precise colour matching to the adjacent natural teeth in the aesthetic zones [24, 25], and prediction of debonding possibilities of the CAD/CAM restorations [26]. Another advancement of AI can be seen in the fabrication of implant prostheses, whereby intraoral scans can be done by clinicians and inputted into the CAD/CAM software [27]. From there, the lab technicians can manufacture the surgical guide, determine the size of the implant screws and specification of the abutment up to the implant placements and the possible complications – all of which are understood by the CAD/CAM software [10]. Therefore, it is not surprising that most dental technicians in the current study perceived that AI can enhance the accuracy and precision of dental prostheses, which further improves the quality and longevity of dental restorations [12], thereby benefiting patients and dental professionals alike.
In addition, participants perceived AI as a tool that can streamline workflow and enhance communication between dental technicians and other members of the dental team. The ability to expedite these processes allows dental technicians to focus their time and efforts on other critical tasks, ultimately improving overall efficiency in dental laboratories. AI systems can facilitate the sharing of digital data, enabling seamless collaboration and reducing the need for physical transfers of information [28]. This streamlined workflow was seen as beneficial in improving overall efficiency and ensuring effective communication among team members [29]. For instance, dental technicians can use AI-powered software to upload and share digital impressions, 3D scans, or CAD designs with dentists, prosthodontists, or other team members [30]. By streamlining communication and data exchange, AI can enhance interdisciplinary collaboration and improve the coordination of dental treatment [31].
While participants recognized the potential benefits of AI, they also expressed concerns about its impact on job security and the future of dental technology as a profession. There was apprehension that the automation of certain tasks by AI systems might reduce the demand for
manual craftsmanship skills traditionally associated with dental technicians [12]. For instance, AI has the potential to substitute traditional methods like lost wax and casting techniques used by lab technicians with chairside intraoral scanning performed by dentists [32]. Additionally, in the milling process, AI-generated abutments or prosthetic frameworks necessitate fewer manual adjustments compared to conventional fabrication procedures [33]. The reduced influence of technicians could possibly be due to the overlapping of AI with the dental technicians’ job scope [7]. The present finding echoes concerns expressed in a previously published work regarding the potential displacement of human labour by AI in various industries [34]. Nonetheless, such a result contradicts the survey among UK and Irish technicians who did not worry that their role would be replaced by AI [1]. Despite many assumptions being made concerning AI that might replace human labour [35], there is still no evidence showing AI can completely replace the role of dental technicians.
There have also been potential ethical and technical challenges arising from AI applications in dentistry [36]. Ethical considerations of AI include patients’ informed consent and privacy, confidentiality, data protection, anonymity, and discrimination [37]. In the present study, participants highlighted ethical considerations related to the use of AI in dental technology, with a specific focus on privacy and data security. Participants also emphasized the importance of proper safeguards to protect patient confidentiality and comply with legal and regulatory requirements. The advancement of digital communication and social media might give rise to the falsification of data and misleading advertising [38]. Addressing these ethical considerations is crucial for the successful integration of AI in dental technology and ensuring patient trust in the use of AI systems. Nevertheless, AI’s decision-making capabilities can be questionable as AI-based systems are run by computer scientists without proper healthcare backgrounds [39].
Dental technicians in the present study stressed the importance of adequate training and ongoing support in effectively using AI systems. Participants highlighted the need
for educational programs and professional development opportunities that address the specific skills required to work with AI in dental laboratories. The complexity of AI systems and the continuous evolution of technology necessitate continuous learning and support to ensure optimal utilization and integration of AI [40]. Organizations can offer workshops and seminars to provide hands-on training and demonstrations of new technologies specific to dental laboratories [41]. Technicians can learn directly from experts in the field and gain practical experience in using AI tools. Moreover, professional organizations and institutions may offer certification programs that validate the skills and knowledge of dental technicians in using the latest technologies and machines [42]. Encouraging dental technicians to attend conferences and exhibitions focused on dental technology and AI is also another way to provide dental technicians with opportunities to learn about the latest advancements in the field. It is worth noting that providing comprehensive training programs and ongoing support can empower dental technicians to leverage the full potential of AI and overcome any barriers or challenges associated with its implementation.
The current study has certain limitations. First, the study included twelve dental technicians, which may not be representative of the entire population of dental technicians. A larger sample size could provide more diverse perspectives and increase the generalizability of the findings. Second, the participants were recruited from different dental laboratories within a single nation. Furthermore, the present study relied on self-reported data collected through interviews. The participants’ perceptions and perspectives on AI in dental technology may be influenced by personal biases, experiences, and expectations. The participants who were included in the study obtained a basic dental technology diploma, and future research can include dental technicians who have bachelor’s degrees since they are exposed to more sophisticated dental equipment and technologies throughout their undergraduate bachelor’s course [2]. Dental technicians with bachelor’s degrees were not included in the present study due to the historical context of dental technology education in Malaysia.
Only one private dental institute introduced a Bachelor of Dental Technology program in Malaysia [2], and the first batch of graduates from this program emerged in 2019. Given this timeline, the first cohort of locally trained dental technicians with bachelor’s degrees possesses relatively limited experience in the field, having accumulated less than five years of practical engagement. Hence, this consideration guided our decision to exclude this group from the current study.
Nevertheless, the findings of this qualitative study provide valuable insights into the perceptions of dental technicians regarding the use of AI in dental technology. By exploring their concerns and considerations, this research sheds light on the potential benefits and challenges associated with the integration of AI in dental laboratory practices. In addition, the findings of this study have implications for dental technology education, dental laboratory management, and policy development. Education and training programs should incorporate AI-related knowledge and skills to prepare dental technicians for the evolving technological landscape [2]. Dental laboratories and professional associations should address concerns related to job security and ethical considerations through guidelines and policies. Collaboration between dental technicians, researchers, and AI developers can facilitate the development of AI systems tailored to the needs and requirements of dental laboratory practice. Further research can explore the perceptions and experiences of other stakeholders in dental practice, such as dentists, patients, and regulatory bodies. Additionally, quantitative studies can be conducted to assess the actual impact of AI implementation on efficiency, accuracy, and patient outcomes in dental laboratories.
CONCLUSION
The perceptions of dental technicians regarding the use of AI in dental technology revealed both perceived benefits and concerns. Dental technicians acknowledged the potential of AI to enhance efficiency, accuracy, and communication in dental laboratories. However, concerns related to job security, ethical considerations, and the need for training and support were also raised. The successful implementation of AI in dental technology requires addressing
these concerns and challenges through comprehensive education and training, ethical guidelines, and interdisciplinary collaboration. By understanding the perspectives of dental technicians, dental professionals can effectively integrate AI into dental laboratory practices, leading to improved patient care and outcomes in the field of dental technology.
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41. AndeRson VR, PAng LC, AARts JM. New Zealand dental technicians and continuing education: findings from a qualitative survey. NZ Dent J. 2012;108(2):47–54.
The authors would like to express their gratitude to the dental technicians who participated in this study for sharing their valuable insights and experiences.
CLASSIFIEDS
British Columbia Career Opportunities
CAD/CAM Technician
Langley
Davinci Dental Lab in Langley is looking for an experienced CAD/CAM technician familiar with 3Shape or Exocad software for designing single to multiple-unit crown and bridge and implant cases. Salary will depend on the personal level of experience and competency. Extended health and dental benefits are offered after three months, and group RRSP is offered after one year. For more information, please email focusdavinci2015@gmail.com
CAD/CAM Technician
Vancouver
Renaissance Dental Lab, located within walking distance of the City Hall SkyTrain station, is looking for an experienced dental technician or assistant in operating Exocad. The ideal candidate should have skills in designing crowns, bridges, nightguards, and implants. Please send your resume to daniel@exceldentalshop.com or send a text to 604-726-2505.
CAD/CAM Technician and Business Partner
Burnaby
Dental lab looking for a CAD/CAM dental technician, who can be a business partner. Located in Burnaby, BC. For more information, contact William Kim at 778-833-4858.
Full-Time Bench Work
Model Person for Dental Lab
Coquitlam
Our dental lab is seeking a full-time Bench Work Person to join our model room/wet lab department. The position involves pouring impressions and trimming models. Must be able to meet these minimum requirements:
• One year of experience in a dental lab
• Able to understand and speak English.
• High school graduation.
• Demonstrate precision in a fast-paced environment.
• Willing to learn new techniques.
• Work with minimum supervision. If you are interested, please email your resume to jobs.solarisdental@gmail.com
Full-Time Dental Technician
Kelowna
Orthotec Dental Lab is expanding its team and accepting applications for a full-time dental technician position. We are seeking candidates with proven experience in the orthodontic field, including skills in wire bending, acrylic work, and model pouring and trimming. Proficiency in 3D design and printing, with experience using software such as Meshmixer and OrthoCAD, is an asset. While experience is necessary, we also provide training to help you further develop your skills. Fluency in English is essential for this role. Please send your resume and reference information to orthotecdentallab@hotmail.com
For Sale
Bego Fornax T: DOC 86107-en/01 Casting Machine for Sale
Richmond
Bought new in 2020 from Bego Fornax T: DOC 86107-en/01. Used just once. Price: $6,000 OBO. To see a picture, visit https://dtabc.ca/picture-for. Interested inquiries, contact adcsimply@gmail.com
CAD/CAM for Sale
Courtney
For sale: Roland DWX-50, in excellent condition, $3,000. Quattro Power 2station, almost new, $1,000. Sintra sintering oven 0.4, new elements and fan, $2,500.
3Shape D900 scanner, $3,000. 3Shape software premium designer, 3rd party scan, model builder, $4,000.Millbox software $4,000. For more information, call or text 250-336-2564 or email roystondentalceramics@shaw.ca
Crown and Bridge Lab for Sale
Vancouver Island/Comox Valley
Dental lab for sale on Vancouver Island, located in the Comox Valley. Fully digital, including 3Shape and Mill-box software, Scanner, mill, sintering furnace, Formlab 3D printer, porcelain furnaces, eMax press EP3000, etc. Price: $60.000 OBO (equipment and supplies only). Actual lab space not included must be moved to a new location! For more information, please email roystondentalceramics@shaw.ca
Dental Lab for Sale
Chilliwack
Looking for an excellent investment opportunity in the thriving city of Chilliwack? This well-established dental lab is familyowned and operated, established in 2008, comes equipped with materials, supplies, and is turn-key. With a long-term loyal customer base and a proven track record of success, Magnus Dental Lab presents a rare and exciting opportunity for anyone looking to break into the dental lab market. Exponential growth and opportunities in many aspects, from marketing to upgrading advanced digital systems. Asking price is $14,900.00. Inquire today for more information to Serena Laye Personal Real Estate Corporation. Call 604-703-5888 or email serenalaye@hotmail.com
Dental Lab for Sale
Vancouver
Due to retirement, a crown and bridge dental lab is for sale in Vancouver near Central Park.
CLASSIFIEDS
The physical location of the lab has three separate rooms, approximately 659 sq/ft. It is suitable for a 4-5 person lab. It is an excellent location and a dental office with multiple dentists is next door. This is the perfect opportunity for a dental technician looking for a future in this field. This sale would include the transfer of leasing rights as well as the equipment and materials.
The asking price is very reasonable. For more information, please email Masa Okuma at masaokuma@shaw.ca
Dental Laboratory with a Strong Client Base and City Centre Location for Sale
Vancouver
Evaluation info and asking price will be shared only with serious buyers. The seller’s identity will
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Introducing a NEW flexible & accessible FIXED, full-arch solution that will change the way you practice! LOCATOR, the most trusted abutment for removable overdentures now offers a FIXED snap-on solution that is removable only by the clinician... Both solutions use the same abutment!
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be kept confidential until serious prospects are identified. Only inquiries that are clear about purpose, viability, and intentions will receive a response. All inquiries will be treated with absolute confidentiality. Over 20 years in business with a strong client base in the same area. The average yearly revenue is $600K, and the facility is fully equipped with 1-3 staff members. The owner wants to sell but is willing to do part-time work during the transition. Great opportunities to grow the business, even in this economy, for someone who will market it well. The owner has nurtured these accounts and has excellent communication with the doctors. This is the perfect opportunity to add to your lab or for a dental technician looking for a bright future in this field! For more information, don’t hesitate to get in touch with us at smdental@live.com
Wanted
Wanting to Purchase Simplex Articulator
I am looking to purchase Simplex articulators. I will pay up to $250.00, depending on the condition of the articulator. Please provide an image of the unit and where in Canada you are. Please get in touch with me at gts@duck.com
Ontario Career Opportunities
Dental Technician
Mississauga
Looking for a digital technician who also has experience fitting frameworks. We are a well-established full-service laboratory in Mississauga, and we have been operating for over 30 years. Join our friendly, knowledgeable team of 20+ employees. Clean, modern lab with benefits included. Contact Davor Medunic at 905-890-0072 or davor@prismdental.com
For
Sale
Dental
Maple
Equipment for Sale
I’m retiring, and all the equipment is for sale! All must go! Kavo handpieces, Kavo suction units, steamer, Ivoclar digital porcelain oven and much more! Best offer! For more information, please call 647-404-0866 or email crownart@rogers.com
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Trust in the quality and reliability of your work when providing Atlantis, with over 5 million cases since 1999, comprehensive warranties, rigorous quality control, and regulatory clearances2 providing confidence in your implant restorations.
Over 5M cases since 1999 Industry leading warranty1 - extends to the implant, regardless of manufacturer World-class medical device manufacturer. Rigorous quality control.
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