New England Water Wayfinder – Issue 1, 2023

NEW ENGLAND

Water Wayfinder The official publication of the New England Section American Water Works Association

Issue 1 – 2023

INSIDE THIS ISSUE Message from the Section Chair

My Transformative Water Leadership Academy Experience

Standards are a Valuable Resource CECorps Volunteers Support the Development of the New Hampshire Veterans Community

Address Service Requested: New England Section American Water Works Association – c/o Cody Finan, AWWA, 6666 W. Quincy Ave., Denver, CO 80235 USA

WE KNOW GROUNDWATER High-capacity groundwater wells, pitless units & boosters.

Made in the USA since 1873.

800-523-0224 • BWS@Baker-Mfg.com • BakerWaterSystems.com

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contents Reflection

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Message from the Section Chair

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Message from the AWWA Director

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Connecting Vision and Leadership: Meet the Board

10

Projection AWWA Standards are a Valuable Resource

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Customer Communications Key to Revised Lead and Copper Rule

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Connection

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Annual Student Promotion

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The New England Region Collegian

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In My Own Eyes: My Transformative Water Leadership Academy Experience

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Direction New Section Members

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Winner of Monthly Quiz

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Regional Meeting of Section Officers

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NE AWWA Events

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AWWA Events

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contents BOARD CHAIR Chi Ho Sham Independent Consultant, Past AWWA President VICE CHAIR Seth Garrison General Manager, Portland Water District SECRETARY-TREASURER Ryan Shea Deputy Director – Construction Boston Water & Sewer Commission

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AWWA DIRECTOR Craig Douglas General Manager Brunswick & Topsham Water District TRUSTEE Joe Goodwill Associate Professor, University of Rhode Island; Scholar-in-Residence, Aclarity TRUSTEE Peter Salvatore Director of Engineering Boston Water & Sewer Commission TRUSTEE Chris Woodcock President, Woodcock & Associates, Inc

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INTERIM EXECUTIVE DIRECTOR Alane E. Boyd, P.E. SECTION STAFF Cody Finan

Technical Selection CECorps Volunteers Support the Development of the New Hampshire Veterans Community

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USGS Groundwater Age-Dating Supports PFOA Contamination Study in Vermont

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Advertiser Product & Service Center

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New England Water Wayfinder is published by

Tel: 866-985-9780 Fax: 866-985-9799 www.kelman.ca Managing Editor Design/layout Advertising Sales Advertising Co-ordinator

Cole Kelman Jackie Magat David Gill Stefanie Hagidiakow

©2023 Craig Kelman & Associates Ltd. All rights reserved. The contents of this publication, which does not necessarily refl ect the opinion of the publisher or the association, may not be reproduced by any means, in whole or in part, without prior written consent of the publisher.

Address Service Requested.

New England Section American Water Works Association c/o Cody Finan, AWWA 6666 W. Quincy Ave. Denver, CO 80235 USA

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visit us online

ne-awwa.org

Our concern for the environment is more than just talk

This publication is printed on Forest Stewardship Council® (FSC®) certified paper with vegetable oil-based inks. Please do your part for the environment by reusing and recycling.

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Reflection

MESSAGE FROM THE SECTION CHAIR

Re-imagine the New England Section of AWWA Chi Ho Sham, Ph.D. (he/him) | AWWA Past President and Independent Consultant

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s Henry Ford said, “Anyone who stops learning is old, whether at 20 or 80. Anyone who keeps learning stays young. The greatest thing in life is to keep your mind young.”

AWWA was founded in 1881 to foster knowledge creation and exchange, with a special focus on drinking water.

After 142 years, our knowledge of the environment, natural resources, engineering, sciences, and water has been evolving leaps and bounds. At the same time, the issues facing our water

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AS HENRY FORD SAID, “ANYONE WHO STOPS LEARNING IS OLD, WHETHER AT 20 OR 80. ANYONE WHO KEEPS LEARNING STAYS YOUNG. THE GREATEST THING IN LIFE IS TO KEEP YOUR MIND YOUNG.” professionals are getting increasingly complex and challenging.

Being trained as a hydrologist with a spatiotemporal perspective, I have been advocating cross-disciplinary and interdisciplinary approaches to solving complex, emerging problems. Through my

interactions with individuals with very different training backgrounds, I truly appreciate the power of diversification, active listening, and creativity in tackling wacky problems through collaboration and open dialogues.

As I have often mentioned to my colleagues inside and beyond the water RETURN TO CONTENTS

Reflection

community, most of us have become specialists sitting in our silos of knowledge and holding views that are biased from our past training. In other words, our problemsolving abilities are often constrained because of our education and experience.

I was most fortunate to be selected by the AWWA Board of Directors in 2020 to serve as the 140th President of the organization.

Although I started at a section, I have indeed spent much of my time volunteering at the Association level – serving on committees, divisions, councils, and the board. For three decades, I have had the opportunities to learn about working with other volunteers, governance issues, partnering with AWWA staff, and collaborating with other national organizations to promote “a better world through better water.”

During my journey with AWWA, I have grown to be a big fan of our younger professionals, diversity and inclusion issues, collaboration with others, creativity and innovation, forward-looking, and community building. For those who know me well, I have long preferred to use the term “younger professionals” instead of “young professionals” because I believe it is more inclusive, and the fact that I think I am still young (at heart).

In early 2021, while serving as the lead volunteer of AWWA, I had an amazing conversation with David LaFrance (CEO of AWWA) and Joe Jacangelo (then AWWA President-Elect) on the future of water. That conversation led to discussions among volunteers and staff and the AWWA Water RETURN TO CONTENTS

2050 project was born. With support from the AWWA Board of Directors and AWWA professional staff, we embarked on a journey to learn about the major drivers that could shape the future of water to chart our course for a sustainable water future. With support from AWWA members at the Association level and sections, we have completed the first phase of the effort. As I write, AWWA is moving forward to develop programs to implement strategic priorities derived from the various efforts over the past two years (e.g., think tanks, surveys, and discussions).

More to come later in 2023 and early 2024.

So, what do all of these have to do with reimagining our Section? As we all know, the New England Section is being re-started.

My vision for our new Section is in line with AWWA’s effort on Water 2050 – i.e., forwardlooking and involving our future generation.

For those who have followed Water 2050, you know we have put together five think tanks on the major drivers that would shape the future of water – Sustainability, Technology, Economics, Governance, and Social/Demographics. Through these

think tanks, the recommendations by the experts can be grouped into five major strategic priorities – Sustainability and Resilience, Innovation and Circular Economy, Finance and Affordability, One Water Governance and Policy, and Equity, Access, and Community Engagement. I truly believe that we need to develop an organization that can leverage what is offered by other organizations and at the same time, venture to take calculated risks to embrace Innovation, One Water, and Community Engagement to move forward to a sustainable water future.

Without a doubt, there are many opportunities for our members at the Section and Association levels. Like a startup, we are looking for creativity and innovation. We are working on providing channels for engagement and learning. I am looking forward to hearing from you on your ideas to volunteer your expertise, expand your horizons, learn from one another, think more critically, and lead us into a better future. Finally, I want to take this opportunity to thank you for your patience.

It takes time to restart an organization and our board is doing what it can, along with our interim Executive Director to get things moving. Thank you for being a member and have a wonderful fall.

I AM LOOKING FORWARD TO HEARING FROM YOU ON YOUR IDEAS TO VOLUNTEER YOUR EXPERTISE, EXPAND YOUR HORIZONS, LEARN FROM ONE ANOTHER, THINK MORE CRITICALLY, AND LEAD US INTO A BETTER FUTURE. Issue 1 – 2023

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Reflection

MESSAGE FROM THE AW WA DIRECTO R

Association Volunteer Opportunities: There is a lot Under the Hood Craig Douglas, New England Section Director

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espite being AWWA members, many folks volunteer locally at the Section who don’t know how to or what the opportunities are to volunteer on the larger Association level.

I thought I would dedicate this space to explaining how AWWA works and where those opportunities can be found.

The first thing to understand about AWWA is that it is organized into six councils. Much of the work that the association does falls into these councils.

They are: • International Council • Manufacturers/Associates Council (MAC) • Public Affairs Council (PAC) • Standards Council • Technical & Educational Council (TEC) • Water Utility Council (WUC) The first four councils are pretty self-explanatory and there are many committees and opportunities, especially in the Standards Council for those interested in those topics (see Standards are a Valuable Resource, page 13). See the AWWA organizational chart to see how many committees are assigned to each council. The TEC and WUC each deserve a little more explanation because there is a lot under the hood.

The TEC is divided into eight divisions.

These divisions reflect specific aspects of water utility operation, they are: Distribution and Plant Operations; Engineering and Construction; Management and Leadership; Small Systems; Water Conservation;

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AWWA Board of Directors

Board Committees

5 Presidential Officers 44 Section Directors 4 Directors-at-Large 6 Council Chairs

Finance Pension Compensation Nominating

1 Water Research Foundation Chair

Standing Committees

Executive Committee

5 Presidential Officers 6 Vice-Presidents 6 Council Chairs

1 Water Research Foundation Chair

Audit Canadian Affairs Diversity & Member Inclusion Member Engagement & Development Strategic Planning Young Professionals

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International Council

Standards Council

Committees

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Manufacturers/ Associates Council

Technical & Educational Council

8 Divisions ~61 Committees

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Public Affairs Council

Water Utility Council

Committees

Committees

Committees

Committees

~78

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“IF YOU TAKE THE TIME TO UNDERSTAND HOW AWWA IS STRUCTURED IT PROVIDES YOU THE OPPORTUNITY TO CONNECT WITH YOUR PEERS ACROSS NORTH AMERICA AND BEYOND.” Water Quality and Technology; Water Resources; Water Science and Research.

Within these divisions are over 60 committees, each with a specific focus on a specific topic.

The WUC is unique because it is composed only of senior officials of water utilities of all sizes, public and private.

The council has about a dozen technical advisory workgroups that focus on topics of concern. For example, climate change and sustainability, lead and copper rule, perchlorate and security, and preparedness to name a few. One of the WUC’s goals is to evaluate, respond, and comment within the framework of the Association on matters directly affecting water utilities.

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In this framework, they have the goal of encouraging better water service to the consuming public. This requires coordination with other councils and their committees to foster solutions and engagement from the Association, so the Association can respond in a coordinated and unified manner.

So how does one get involved in the larger Association? Note that we don’t say nationally because the association includes section seats on the AWWA Board for Canada (five seats) and Mexico (one seat).

A good resource is directly on the AWWA home page www.awwa.org and click on ‘Membership and Volunteering’ and then on ‘Volunteer’. There are lots of options so it may take some time to sort your way through.

However, if you take the time to understand how AWWA is structured it provides you the opportunity to connect with your peers across North America and beyond who are interested in working on the same issues that you are working on and are interested in.

If you have a specific interest or you want to see the full AWWA organization chart, go to the top of the AWWA homepage, and next to the bookstore is ‘About Us’ click on that then scroll down and click on governance. Further down is a link to a PDF of the full AWWA organizational chart. There you can find every standing committee that AWWA has.

If the chart is overwhelming or you can’t find what you are looking for you can always reach out to AWWA staff. AWWA has a large staff based in Denver, Colorado that can help direct you to the correct staff liaison that can tell you about the standing and ad-hoc committees that are engaged in work that you are interested in. You can also email volunteer@awwa.org to get more help.

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Reflection

Connecting Vision and Leadership: Meet the Board BOARD CHAIR

CHI HO SHAM – Past President of AWWA Dr. Chi Ho Sham has dedicated over four decades to working on a wide range of critical issues related to drinking water and source water protection, water quality assessment, watershed management, underground injection control, and natural resources management. As Past President of AWWA, he is uniquely qualified to Chair the New England Section Board of Directors. Chi Ho wants to lead the Section with a mission to enhance competency within the water community and strengthen public trust. This underscores his commitment to improving water-related practices and ensuring that the public can have confidence in the management of their water resources.

Besides AWWA, he is actively involved in numerous other professional organizations, highlighting his dedication to advancing water-related issues. Some of the organizations he volunteers for include the Water Research Foundation, New England Water Environment Association, American Water Resources

Association, North American Lake Management Society, Ground Water Protection Council, University at Buffalo College of Arts and Sciences, and Conservation Law Foundation.

He began his career as an educator, emphasizing the importance of knowledge creation and sharing. His academic journey includes earning a B.A. from the University of Regina in Canada and later obtaining an M.A. and Ph.D. from the University at Buffalo, showcasing his commitment to higher education and research.

He currently serves as an adjunct professor at Clark University in Worcester, Massachusetts, where he imparts his knowledge and expertise to the next generation of professionals in the field of water resource management and environmental science. When he’s not working, Chi Ho enjoys visiting national parks, which aligns with his commitment to environmental conservation, and spending quality time with family and friends.

Overall, Dr. Chi Ho Sham has made significant contributions to the field of water resource management, education, and environmental conservation, and he continues to play an active role in these areas through his consulting work and volunteer efforts.

VICE CHAIR

SETH GARRISON – General Manager at Portland Water District Seth Garrison has an impressive and extensive background in the field of utilities and public agencies. With over 30 years of experience, he has held various roles and contributed significantly to the industry both in the United States and internationally.

This extensive background that Seth brings to the Board of the New England Section AWWA makes him an ideal person to fill the Vice Chair position.

Seth’s career began with a role as a regulator for the Maine Drinking Water Program, where he played a key role in implementing important regulations related to the Safe Drinking Water Act amendment of 1986. He later became the General Manager of a utility that was facing financial challenges at a young age and successfully transformed it into an award-winning organization.

This early experience as both a regulator and a utility manager provided him with a unique perspective on the industry.

In addition to his utility management experience, Seth has had a successful career as a consultant, advising utilities and government agencies on a wide range of topics related to utility management 10

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strategy, organizational development, and operations and maintenance practices. His work has not only encompassed well-known utilities in the US, such as Pittsburgh Water and Sewer Authority, but also involved international projects where he assisted governments and development agencies in countries like Afghanistan, Jordan, Guam, and Mozambique.

Seth’s involvement with the American Water Works Association is notable, as he has served in leadership roles, including as Chair of the AWWA’s Strategic Management Practices Committee.

This committee is responsible for the industry guide for utility management practices known as the M5 Water Utility Management Manual. He has also been involved in producing benchmarking performance indicators for water and wastewater and has contributed to industry publications and guidance documents.

Outside of his professional life, Seth enjoys spending time outdoors with his family, engaging in various forms of biking and exploration. This passion for the outdoors provides a well-deserved break from his work in the utility sector.

Overall, Seth’s extensive experience, leadership roles, and dedication to improving utility management practices make him a highly influential and respected figure in the industry.

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Reflection

SECRETARY–TREASURER

RYAN SHEA – Acting Director of Engineering – Construction, Boston Water & Sewer Commission Ryan Shea is currently serving as the Acting Director of Engineering – Construction at the Boston Water and Sewer Commission.

He began his career at the Commission in 2019 as a Project Engineer. His educational background includes:

1. Master of Science (MS) in Civil Engineering from Northeastern University, earned between 2016 and 2018. During his time at Northeastern University, he was a part of the Gordon College of Engineering and served as a Leadership Fellow. His MS thesis focused on “Eliminating Unaccounted for Water (UAW) using the AWWA M36 procedure,” which resulted in reduced operational costs and was used to justify water loss control capital expenditure projects.

2. Bachelor of Science (BS) in Civil Engineering from Northeastern University, earned between 2010 and 2014.

During his undergraduate years, he also pursued a minor in Sustainable Business Practices. An interesting highlight from his undergraduate years includes traveling to the Democratic Republic of Congo (DRC) to work on a project involving surveying, designing, estimating, and procuring a solar-powered water treatment and distribution system for the Sisters of Notre Dame Power of the Sun Project.

Ryan resides in Jamaica Plain with his wife. Outside of work Ryan mentors incarcerated youth as a co-founder of the ‘Future Stars’ basketball league, and enjoys singing, surfing, snowboarding, camping, and hiking.

Ryan’s educational and professional background suggests a strong commitment to civil engineering, sustainability, and water infrastructure projects. His experience and expertise in water management, as well as his dedication to sustainable practices, make him a valuable asset as the Secretary-Treasurer on the New England Section Board of Trustees.

SECTION DIRECTOR

CRAIG DOUGLAS – General Manager, Brunswick & Topsham Water District Craig Douglas has had a long and dedicated career in the water industry, with significant experience spanning over 25 years. He began his career after working for his family’s construction firm in Somerville, Massachusetts. Throughout his career, he has been an active member of the American Water Works Association for over 20 years.

One of Craig’s most notable roles within the AWWA is serving as the Section Director. As Section Director, he holds a crucial position on the AWWA Board of Directors. In this role, his primary responsibility is to help establish policies that guide the overall management and direction of the Association’s affairs.

This involves contributing to the strategic decisions and initiatives that the AWWA undertakes to support the water industry and its stakeholders.

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In addition to his involvement with the AWWA, Craig is currently the General Manager of the Brunswick & Topsham Water District (BTWD) in Maine. BTWD is responsible for providing water services to approximately 19,000 residents in the communities of Brunswick and Topsham. As the General Manager, Craig oversees various aspects of the water district’s operations, including water quality, distribution, infrastructure maintenance, and customer service, among others.

In addition to his extensive experience in the water industry and his role as a Section Director, Craig enjoys outdoor activities in his free time. Golfing, caving, and hiking are all wonderful ways to stay active and connected to nature.

His combination of professional expertise and personal interests contribute to his well-rounded approach to life and work. It’s always inspiring to see individuals who are not only dedicated to their careers but also find time for their passions and hobbies.

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Reflection

TRUSTEE

JOE GOODWILL – Associate Professor, University of Rhode Island; Scholar-in-Residence, Aclarity Joe Goodwill is an Associate Professor at the hallowed halls of the University of Rhode Island. He also is fortunate enough to be a Scholar-in-Residence at Aclarity Water, joining them on their mission to destroy PFAS. With 15 years’ experience in the drinking water industry, he has seen his fair share of

water molecules. However, it is not just about the job for Joe. He has a genuine love affair with natural environment, and that passion fuels his drive to protect public health through cleaner, safer water.

When he isn’t buried in research or teaching, you can find him enjoying the great outdoors. He also recently became a father, so you may also find him sneaking in a nap.

TRUSTEE

PETER SALVATORE – Director of Engineering, Boston Water & Sewer Commission Peter Salvatore is the Director of Engineering at the Boston Water and Sewer Commission.

He has had a successful career at the Commission, starting as a co-op and gradually progressing through various roles to reach his current position. His educational background includes a degree from the Wentworth Institute of Technology and an MBA from the Isenberg School of Management at UMASS Amherst.

Peter holds professional licenses as a Professional Engineer in both Massachusetts and New Hampshire, demonstrating his

expertise and qualifications in the field. Additionally, he possesses a Grade 4 Drinking Water Operator License in Massachusetts, indicating his ability to oversee the operation of drinking water systems.

Outside of his professional life, Peter lives in Boston with his wife Chelsea, and their three children. He enjoys spending quality time with his family, particularly engaging in outdoor activities, and actively supports and cheers on his children at their sporting events.

He also has a passion for traveling, which likely provides him with opportunities to explore new places and experiences beyond his work responsibilities.

TRUSTEE

CHRIS WOODCOCK – President, Woodcock & Associates, Inc. Chris Woodcock’s life and career are indeed fascinating. He has a rich background in civil engineering, water and wastewater consulting, and active involvement in professional organizations like the American Water Works Association and the Water Environment Federation (WEF).

His dual citizenship, lifelong residence in Massachusetts, and close-knit family life add to the depth of his story.

As a graduate of Tufts University, he has degrees in civil engineering and economics. He began his professional journey by working with the engineering firm Camp Dresser & McKee. In 1994, Chris ventured out on his own and started his consulting firm. His firm specializes in providing water and wastewater rate consulting 12

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services to clients around the world. This indicates his expertise in the financial aspects of the water and wastewater industry.

In 2009-10, Chris served as the President of the New England Water Works Association. This role involved him in leadership and advocacy efforts for the water industry throughout the New England region.

One of the most intriguing aspects of Chris’s personal history is his presence at the historic moment when Bobby Orr scored “the goal” in hockey, even if he didn’t see it happen. This anecdote is likely to be a great conversation starter and could lead to interesting stories and memories related to that iconic sports moment, so just ask him! It’s a unique and memorable detail about his life that reflects his connection to his home state and his passion for hockey.

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Projection

AWWA Standards Are a Valuable Resource

T

he American Water Works Association first published consensus documents in 1908.

Today, there are more than 190 AWWA Standards. From source to storage, from treatment to distribution, AWWA Standards cover the products and processes related to all areas of water treatment and supply.

These documents reflect the state of the industry. As new technologies emerge, new standards are developed. These AWWA Standards address all facets of water treatment and delivery. Thousands of utilities in North America and other countries, have adopted AWWA Standards as part of their processes and procedures.

Each AWWA Standard is developed by a dedicated volunteer committee and is subjected to a rigorous formal approval process. AWWA is accredited by the American National Standards Institute (ANSI) as an approved standards-developing organization for the water industry. Accreditation signifies that procedures used by AWWA in connection with the development of standards meet the Institute’s Essential Requirements for openness, balance, consensus, and due process.

•

ANSI/AWWA C600 – Installation of Ductile Iron Mains And Their Appurtenances August 31, 2023 ANSI/AWWA C651 – Disinfecting Water Mains August 14, 2023

AWWA B512-23 Sulfur Dioxide The purpose of this standard is to provide the minimum requirements for sulfur dioxide, including physical, chemical, sampling, packaging, shipping, and testing requirements.

Latest Standards AWWA B302-23 Ammonium Sulfate The purpose of this standard is to provide the minimum requirements for ammonium sulfate, including physical, chemical, sampling, packaging, shipping, and testing requirements.

AWWA B603-23 Permanganates The purpose of this standard is to provide the minimum requirements for permanganates, including physical, chemical, sampling, packaging, shipping, and testing requirements.

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AWWA B507-23 Phosphoric Acid The purpose of this standard is to provide the minimum requirements for phosphoric acid, including physical, chemical, sampling, packaging, shipping, and testing requirements.

Utility members enjoy a complete set of AWWA Standards and a subscription to updates along with many other benefits.

AWWA Standards describe the minimum requirements for products and processes.

By using Standards, Utility Members are laying the foundation for quality!

Current Standards Under Revision (go to www.AWWA.org/Publications/ Standards for more information on these and other revisions) • REVISIONS TO AWWA C200 – Steel Water Pipe, 6 In. (150 mm) and Larger August 31, 2023 • ANSI/AWWA C507 – Ball Valves, 4 In. Through 60 In. (100 mm Through 1,500 mm) August 31, 2023 RETURN TO CONTENTS

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Projection

Customer Communications Key to Revised Lead and Copper Rule October 16, 2024, is coming.

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hat is the date when all US water utilities, whether they have lead service lines or not, must comply with certain requirements established by the US Environmental Protection Agency (EPA) under its Revised Lead and Copper Rule (LCRR) to reduce exposure to lead and copper from water pipes and plumbing.

The compliance deadline is October 16, 2024. However, EPA anticipates making further revisions to the rule and plans to announce those changes prior to the compliance deadline.

“We highly recommend that all water systems act now to develop effective communication strategies to comply with the LCRR,” said Matthew Junker, chair of the Lead Communications Committee for the American Water Works Association’s (AWWA) Public Affairs Council.

“The rule includes many new requirements for water utilities of all sizes, including expanding consumer awareness, developing service line inventories, communicating about public health and testing at schools and child-care facilities,” he added. “This is a critical time for utilities

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to prepare to engage proactively with their customers and community to build public trust. The revised regulation requires some communications even if a system does not have lead service lines.”

The Public Affairs Council developed a Lead Communications Guide and Toolkit to help water utilities prepare for the expanded communication requirements of the LCRR. The guide draws on insights and examples from utilities that have already begun to take such steps and provides a summary of LCRR requirements and guidance on approaching required communication and outreach. It also includes specific adaptations for water systems serving less than 50,000 customers.

Other AWWA resources about managing lead and lead communications are available for download, including an animated video that helps consumers understand how to protect their households from the risk of lead getting into their drinking water through service lines or plumbing fixtures, fittings and solder that contain lead.

Even water systems that can demonstrate that they do not have lead service lines must

comply with specific requirements of the LCRR by October 16, 2024, including the bulleted items below. Notably, there are requirements for utilities with galvanized service lines that are or could have been downstream of a lead service line, or that have “lead status unknown” service lines.

• Publish a lead service line inventory or a statement of no lead service lines.

Every water system must provide a publicly accessible inventory. This should include a description of how the system determined if, how many, and where there are lead, galvanized requiring replacement, non-lead, and lead status unknown service lines in its service area. Systems that can demonstrate there are no lead, lead status unknown, or galvanized requiring replacement lines must still release a statement and explain its basis.

• Communicate with customers that participate in LCR compliance monitoring.

The LCRR sets higher expectations for assurance that sample sites are valid and includes a new sampling protocol.

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Projection

•

•

lead action level within three calendar days and a follow-up investigation of observations above the lead action level.

Utilities will need to revise protocols, supporting materials and outreach procedures to support customer participation in compliance monitoring.

Prepare for tier one public notice if a system exceeds the lead action level.

Tier one public notification must occur within 24 hours of recognition of a lead exceedance. It will likely involve communicating to the system service area through local media. This requires prior preparation and will work best if there is an established, ongoing lead communication program.

Integrate LCRR requirements into equity communication efforts.

Equity (or environmental justice) is a planning requirement in the LCRR and will be an area of emphasis in the rule revisions, especially with respect to lead service line replacement. Rule requirements will necessitate planning and policy decisions, both of which will entail a community-appropriate communication strategy.

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Develop communication materials and practices for distribution system activities.

The LCRR emphasizes communication with customers in advance and at the time of field work that may disturb lead service lines. Water systems with unknown service line materials, galvanized service lines requiring replacement, and lead connectors – as well as those with lead service lines – must be prepared for this communication. Systems that do not have lead service lines should consider the impact of these requirements on their customers’ expectations.

Produce annual Consumer Confidence Reports that include new lead health effects language.

The following mandatory health effects language must be included in Consumer Confidence Reports, public notices and public education materials: “Exposure to lead in drinking water can cause serious health effects in all age groups. Infants and children can have decreases in IQ and attention span. Lead exposure can lead to new learning and behavior problems or

exacerbate existing learning and behavior problems. The children of women who are exposed to lead before or during pregnancy can have increased risk of these adverse health effects. Adults can have increased risks of heart disease, high blood pressure, kidney, or nervous system problems.”

• Sample for lead in schools and licensed child-care facilities.

Beginning October 16, 2024, all water systems (even those without lead service lines) will be required to sample for lead at schools and licensed child-care facilities.

They also must provide sampling results to state and local health agencies and provide information about sources of lead in drinking water, the health effects of lead, steps to reduce exposure to lead in drinking water, information on any findand-fix activities, and any changes made to corrosion control.

Other lead resources include AWWA’s Managing Lead in Drinking Water page, Lead Communications page, and the Lead Service Line Replacement Collaborative.

Questions? Reach out to Peggy Hofstra, AWWA’s Sr. Manager, Communications at phofstra@awwa.org.

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NEW TANKS (270) 826-9000 ext. 2601 EXISTING TANKS (270) 826-9000 ext. 4601 16

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Interactive Edition available online

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Make sure to check out our highly interactive, mobile-optimized edition.

Visit ne-awwa.org

Connection

Annual Student Promotion This year our annual student promotion is bigger than ever.

In addition to the discount for new student members, we have referral programs for both current student members and professors. Offers expire December 31, 2023.

Students – Get Your First Year of Membership for $10 Students, as you explore careers in water and navigate your education, AWWA has a membership designed just for you. Join today for only $10 and tap into our support network and resources to prepare for your future career. Use STU10 when joining to save.

Professors – Refer Five Students and get a Free Year of Membership AWWA believes that students are the future of water, but we also believe that professors have the important task of teaching the future water leaders and deserve support too.

Refer five new students to AWWA by December 31st and get a free year of AWWA membership. Simply have the students list your name and email address on their application and we’ll take care of the rest.

They can get their first year of membership for only $10 by using STU10 when joining.

Student, Get A Student You know AWWA has a lot to offer future water professionals like you. Now’s your chance to share those benefits with fellow students and get a prize.

Refer two fellow students to AWWA by December 31 and get a free year of AWWA membership. Simply have them list your name and email address on their application and we’ll take care of the rest. Make sure to tell them, they can get their first year of membership for only $10 with code STU10.

Share the news with your peers!

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Connection

The New England Region Collegian URI Engineering Student Takes Advantage of All She Can

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ifth-year student Carrie Ellis knows what it’s like to be pressed for time. She’s been a varsity soccer player since she came to campus. Then there’s being the founding president of the URI chapter of Engineers Without Borders, having a double major, and maintaining a near-perfect GPA. To top it off, Carrie has just been awarded a scholarship to continue her engineering work. She credits her tenure at the University of Rhode Island with providing a pathway toward her career.

Ellis says that she and Professor Joe Goodwill used her recent project funded by the EPA as part of an application for a scholarship. “I applied back in the Spring and was notified this Summer that I was the award winner for it,” she said. “I was very excited. It took a long time for the committee to get back to me, so I just assumed that I hadn’t won. It was a shot in the dark. “I just graduated in May, so it’s my first year as a grad student, and I don’t have a ton of research to show yet, just my aspirations and goals.

I was really excited that I won. It made me proud of my work so far.”

Carrie is a founding member of Engineers Without Borders at URI.

Fifth-year student Carrie Ellis loves the lab and the soccer field.

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Ellis’ research project focuses on water reuse, to reduce water stress by advancing water reuse technologies. Specifically, water that can be harvested, such as rainwater or typical domestic wastewater, agricultural runoff, and other sources. Ellis says the end goal is to be able to apply the harvested water to various potable and non-potable uses, including water that is pure enough to drink or can be implemented as farmland irrigation.

Carrie also founded the URI chapter of Engineers Without Borders (EWB USA). The organization has student and professional chapters throughout the world. “Nearly every major university in the country has a chapter,” Ellis said. “Considering that we have a great engineering program and we’re trying to build our research programs, I thought URI should be no exception.”

Ellis says she had her doubts about organizing a brand-new club.

“I thought I would be in an empty room by myself when it started, but about 50 people showed up. There were people interested in elected offices. We got professional mentors, and the Dean of the College of Engineering, Dr. Anthony Marchese, was incredibly generous and supportive of our organization and provided financial support as well.”

EWB’s goal is to partner with underserved communities and to build a sustainable world. Ellis says this entails sending student and professional groups to work closely with underserved communities to enhance their water treatment systems, sanitation systems, and agricultural systems. Her college career continues to be a source of pride. “It’s really important to me to explore all of my interests.

I want to be a person who’s well-rounded and multifaceted and able to do a lot of things. I think that I’ve learned a lot from all my activities individually, and I don’t think I would have acquired the skills I have if I weren’t so busy.

“There are a lot of good things that engineering students can do.

There are tons of opportunities. I say that to recruits, future engineers, and incoming freshmen all the time, to just lay your hands on anything you can. Any connections that you can make, talk to professors because you can go through four years and not do that much. There is a ton of opportunity, and you should take advantage of all you can.”

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Connection

In My Own Eyes: My Transformative Water Leadership Academy Experience Sarah Trejo, Water Quality Compliance Coordinator Aquarion Water Company

I

have been fortunate to participate in leadership training events and development programs at various points in my career, but none have immediately felt as impactful and forward-looking as the Transformative Water Leadership Academy (TWLA). I applied to the program at the encouragement of my department director even though I didn’t feel like I was ready or had enough time. I had recently moved to Connecticut to start my first mid-level role with Aquarion and was still learning the ins and outs of a new company and the regulations for three separate states. I worried adding TWLA to the mix would put too much on my plate.

Fortunately, I did take that risk and was welcomed into a community of compassionate, thoughtful, and enthusiastic water professionals from across the United States and Canada.

The opportunity to meet so many accomplished people was the part of the program that I most looked forward to, but it also filled me with apprehension. I’ll freely admit to being on the most introverted side of the spectrum, and I knew meeting fifty new people would be a challenge for me. However, soon after our first in-person session began, I felt like I had known everyone for years despite only meeting virtually up to that point. The TWLA leaders created such a welcoming and inclusive environment that my fears were completely unfounded.

The TWLA program is a place where everyone can freely share their experiences in the water industry and hear different perspectives on and approaches to solving problems. There are few leadership development programs specifically for water professionals. More general programs often feel geared towards engineers or senior managers or are geographically localized. TWLA fills those gaps and goes beyond existing programs by purposefully selecting participants from a wide range of professional backgrounds, regions, races/ethnicities, and socioeconomic backgrounds. The program celebrates our differences and strengthens the water industry by surpassing networking and truly creating a community for participants and graduates to support each other, exchange ideas, and discuss emerging issues in the water industry.

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Sara at the TWLA graduation ceremony with AWWA President Elect Cheryl Porter, AWWA’s Barb Martin, and WaterNow Alliance Executive Director Cynthia Koehler.

TWLA gave me the opportunity to connect with people across the US and Canada and learn about the remarkable initiatives that they and their utilities are implementing. Just to name a few, I learned about how my peers are creating training programs to recruit and retain staff, how they’re implementing community outreach programs at treatment plants to improve customer trust, and how they’re preparing for climate change through carbon emission reductions and source management.

Hearing about these and all the other initiatives further invigorated my passion for the water industry and made me want to roll up my sleeves and start solving every challenge we face.

Even though we don’t have unlimited resources to address the many challenges in the water industry, I know the industry is better prepared for what’s to come because AWWA and the TWLA leaders chose to invest in our future. The people I met in the program – participants, leaders, and mentors – are already beginning to bring about meaningful change at their utilities and in the communities they serve. I can’t wait to see what we’re able to accomplish in the coming years.

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Technical Selection

CECorps volunteers support the development of

THE NEW HAMPSHIRE VETERANS COMMUNITY

A

Woodstock, New Hampshire, nonprofit that supports military veterans is one step closer to opening a tiny home community and community center, thanks to expertise provided by volunteers from the American Water Works Association (AWWA) and Engineers Without Borders (EWB) USA. The volunteers were recruited through the Community Engineering Corps (CECorps) in 2021 to help the nonprofit Vet’s Rest Stop (VRS) design a septic system to treat wastewater for the tiny homes and central common house.

VRS was founded

by Jeffrey Ingalls, a US Navy veteran who died in 2020. In 1985, after completing a sanitation project in Greece, Ingalls and his underwater construction team were aboard a commercial flight from Athens to Los Angeles that was hijacked by Hezbollah terrorists. He was taken hostage for 17 days and later diagnosed with post-traumatic stress disorder as well as a traumatic brain injury.

When he retired from military service and returned to New Hampshire in 2000, Ingalls founded an excavation and site work service. He also pursued his dream

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Technical Selection

of providing veterans a place to find support and community by establishing VRS as a 501(c)(3) in 2016.

Jack Daly, a VRS board advisor, said local organizations have donated equipment and material and volunteered their time to help construct the community. The Rural Community Assistance Partnership (RCAP Solutions Northeast) put VRS in touch with CECorps to provide technical assistance with wastewater treatment.

Several VRS board members are US military veterans, including Kelly Philbrick (Air Force), the board president; Ken Mack (Marines); Mark Evans (Army); and Norm Belanger (Navy). Also serving on the board is Cindy Simmons.

Between April 2021 and September 2022, CECorps volunteers scoped the project with VRS, conducted initial assessment trips to collect site data, and developed several

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iterations of septic system designs – all on a pro-bono basis. The team developed the preliminary designs and an engineering report required to obtain the New Hampshire Department of Environmental Services construction approval for an individual sewage and disposal system to service five tiny homes and the community center.

Sienna Roberge, a civil engineer at Haley Ward, served as Project Lead, and Dan Flores, senior civil engineer at SFC Engineering Partnership Inc., was the engineer of record and Responsible Engineer in Charge. They collaborated with other volunteers and community members to secure the proper permitting for the project. During the project, the team developed a rapport with the VRS community, and they remained in contact.

“Jack (Daly) and I are in regular communication, talking about project

“IT’S GREAT TO HAVE THIS CONNECTION AND POSITIVE PARTNERSHIP.” updates and progress,” said Roberge, who enjoyed connecting with other water and wastewater engineers in the region.

“It’s great to have this connection and positive partnership.”

CECorps was founded in 2014 by AWWA, Engineers Without Borders USA, and the American Society of Civil Engineers. The organization assists US communities that have been historically underserved with engineering services to solve infrastructure challenges inhibiting their quality of life.

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Technical Selection

USGS Groundwater Age-Dating Supports PFOA Contamination Study in Vermont Katrina M. Rossos, Information Specialist, New England Water Science Center

The US Geological Survey has contributed to an innovative study led by the State of Vermont that characterized the fractured-rock aquifer of Bennington, Vermont after it became contaminated by Perfluorooctanoic acid (PFOA), a toxic, manufactured chemical.

A

world leader in groundwater age-dating, USGS was tasked with sampling and analyzing environmental tracers in Bennington’s groundwater to estimate when the water infiltrated, or recharged, the aquifer.

“The groundwater recharge-age data provided by the USGS gave valuable context for the other ages that followed in this study and will continue to be used as a rechargeage framework for Vermont,” said lead study author Jon Kim, a geologist for the Vermont Department of Environmental Conservation and the Vermont Geological Survey.

Consuming drinking water contaminated with PFOA is linked to adverse health outcomes including cancer and thyroid disease. In 2016, hundreds of private wells around a plastics plant in Bennington had PFOA levels that exceeded the maximum contaminant level limit set by the US Environmental Protection Agency (EPA).

Therefore, Vermont launched a 24

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multidisciplinary effort to characterize the physical and chemical components of the polluted aquifer, now published in Frontiers in Water. The study outlines the groundwater flow in Bennington’s fractured bedrock based on collaborative hydrogeological research undertaken from 2016 to 2019, which included USGS science.

“The age dating really helped to constrain where and how PFOA was moving through the groundwater system, clarified how the geologic structure affected its movement, and provided a timescale,” said USGS New England Water Science Center hydrologist James Shanley, who, together with Hank Johnson of the USGS Oregon Water Science Center, applied the model used in the study.

Shanley and USGS colleagues Tom Mack and Joe Levitt sampled groundwater from eight wells with a range of PFOA contamination in Bennington. The USGS Groundwater Dating Laboratory in Reston, VA, analyzed the samples for certain environmental tracers whose concentrations (or absence) help identify groundwater age.

“Very few laboratories in the US have the expertise and analytical equipment to conduct recharge-age dating of groundwater using the Chlorinated Fluorocarbons (CFC-11, -12, and -113), Sulfur Hexafluoride (SF6), and Tritium [tracers],” said Kim. Groundwater age is used to predict whether contaminants may be present, and pollutants from anthropogenic sources, like PFOA, are more common in younger

groundwater. The geologic makeup of an area influences how fast or slow groundwater moves and, therefore, how old or young the groundwater is. Importantly, the water age differences among the sampled wells enable researchers to delineate groundwater pathways and flow dynamics.

Groundwater in the Bennington aquifer may be part of a younger or older age group, with PFOA contamination found in the younger groundwater and none detected in the older groundwater taken from wells near the fault boundaries.

“The individual ages made a lot of sense concerning the geology and PFOA concentrations,” said Shanley. Knowing the ages of the groundwater at specific locations defines how the physical characteristics of the bedrock influence when and where recharge occurs. The comprehensive characterization created in this study can be applied to other fracturedrock aquifers in the future.

USGS participated in the study as part of a science team led by the Vermont Geological Survey, including collaborators from Middlebury College, Bennington College, State University of New York at Plattsburgh, University of Massachusetts at Amherst, and EPA Region One. PFOA is a synthetic chemical that resists heat and chemical reactions and is used in products that repel oil, grease, stains, and water. The chemical can persist in the environment and the human body for a long time.

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Direction

New Section Members Name

Company Name

Sarah Ridyard

Weston & Sampson

David Acheson

Rockingham County Engineering and Maintenance

Charley Dichiaro

Itron

James Barsanti

Hazen and Sawyer

Emma Sheffield

Wright-Pierce

Jason Dumas Kaushal Panchal Robert Buras

City of Lebanon

Matthew Simeone

University of Rhode Island

Yingyi Jin

University of Massachusetts Amherst

Tom Watkins

City of Newburyport

Marc Moseley

FM Approvals

Steven Parrillo

Rhode Island Div. of Public Utilities

FM Approvals LLC William Worcester

Amesbury Water Department

Jesse Riedle

Town of Bellingham

Judy Lee

6K Inc

Kristen Maney Kaire Bernier

Tighe & Bond

Dave Vigeant

Townsend Water Department

Marieh Arekhi

University of Massachusetts Amherst

Athira Haridas

University of Massachusetts

Bruce Wood

FM Approvals

Virginia Bragger Mary Bourque

Bangor Water District

Kirsten Ness

Portland Water District

Sean Anderson

Barnstable Water Department

Brian Kubaska

Massachusetts Water Resources Authority

Anthony Vaccaro

Town of East Greenwich

Beau Tucker II

Veolia North America

Build Your Water Network With a Free Trial Membership Join AWWA with a FREE 90-Day Membership awwa.org/freetrial

Matthew Fountain Thomas Cusick

Byfield Water District

Arjav Shah Anjumand Ashraf Hannah Sotak

Ondine Freshwater Consultants, LLC

Melinda Leon

Kennebunk, Kennebunkport & Wells Water District

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Direction

Winner of Monthly Quiz Congratulations Raymond Counter

Water Superintendent with the Brandon Fire District #1 in Vermont Each month the New England Section AWWA will pose a question in a weekly email. All people responding correctly will be entered into a drawing to win a $15 New England Section Branded VISA gift card. Only one answer per person allowed.

For over 20 years, Ray has been a member of the New England Section AWWA. Being the Water Superintendent for Brandon Fire District #1 since 1997 has meant that Ray has been a dedicated and active member of the water community in many ways. He has overseen 8+ million-dollar infrastructure projects along with being an active member of VT WARN. In 2012 he was recognized by the Vermont House of Representatives and Vermont Executive Department for excellence as a Class II Water System.

His Groundwater Source Protection activities were recognized when he received the Governor’s Award for Environmental Excellence in 2014.

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QUIZ QUESTION:

AWWA Utility Members treat and distribute over what percentage of US drinking water?

AWWA’s membership includes over 4,300 utilities that supply roughly 80 percent of the nation’s drinking water and treat almost half of the nation’s wastewater. Our 51,000 total members represent the full spectrum of the water community: public water and wastewater systems, environmental advocates, scientists, academicians, and others who hold a genuine interest in water, our most important resource.

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Direction

Regional Meeting of Section Officers The American Water Works Association (AWWA) has 43 Sections (chapters) spanning North America. These Sections are divided into four geographic regions.

Each year, Sections gather within their region for the Regional Meeting of Section Officers (RMSO).

Your New England Section is part of AWWA’s Region I. This year’s RMSO was hosted by the New York Section on October 28-29 in Saratoga Springs, NY. Over 40 Section volunteers and staff, including five members of the New England Section Board of Trustees, gathered to share ideas and learn about topics such as AWWA’s Water 2050 initiative and volunteer onboarding and offboarding best practices.

Next year’s RMSO is scheduled to be held in the fall in New Jersey.

Interested in learning more or volunteering for the New England Section? Please contact Cody Finan at cfinan@awwa.org or membership@ne-awwa.org.

Emery & Garrett Groundwater Investigations A Division of GZA

Groundwater Exploration, Development, & Protection | Permitting Geotechnical Services | Environmental Assessments | PFAS Investigations For more information contact:

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Direction

AWWA Events (go to https://www.awwa.org/Events-Education for more information)

NOVEMBER November 1, 2023 Best Practices for Distribution System Model Calibration Time: 11:00 AM - 12:30 PM Location: Online November 2-3, 2023 PFAS Roundtable: Navigating Legal, Financial and Technological Challenges Time: 12:00 PM (Nov. 2) / 1:00 PM (Nov. 3) Location: Chicago, IL

WEBINAR

November 14, 2023 Ready or Not, Artificial Intelligence is Here!

Time: 11:00 AM - 12:30 PM Location: Online November 15-17, 2023 Rate-Setting Essentials Seminar: Connecting Financial Planning, Cost-of-Service and Rate Design Location: San Diego, CA November 30, 2023 FREE Sponsored Webinar, Presented by Aquatic Informatics– Unlocking Your Plant’s Potential: Optimized Quality, Reporting, & Operations Time: 11:00 AM - 12:00 PM Location: Online

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SEMINAR

December 13, 2023 Recapping 2023 and Looking Forward to 2024 in the Water Sector: A Conversation with the Three Ratings Agencies Time: 11:00 AM - 12:30 PM Location: Online

SPONSORED WEBINAR

WEBINAR

FEBRUARY 2024

SEMINAR

February 11-13, 2024 WEF/AWWA Young Professionals (YP) Summit Location: Portland, OR WEBINAR

SEMINAR

February 13-16, 2024 WEF/AWWA Utility Management Conference 2024 Location: Portland, OR

MARCH 2024 WEBINAR

DECEMBER

March 4-7, 2024 Membrane Technology Conference 2024 Location: West Palm Beach, FL

December 5-7, 2023 North American Water Loss Location: Denver, CO

March 11-14, 2024 2024 WateReuse Symposium Location: Denver, CO

Issue 1 – 2023

WEBINAR

December 12, 2023 FREE Sponsored Webinar, Presented by Xylem Time: 11:00 AM - 12:00 PM Location: Online

November 5-9, 2023 Water Quality Technology Conference Location: Dallas, TX November 6-8, 2023 Pipeline Condition Assessment Seminar: Developing Water Utility Action Plans Location: Sheraton Dallas Hotel

December 6, 2023 2023 Regulatory Update Time: 11:00 AM - 12:30 PM Location: Online

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Courses Offered through Gateway Community College CT Department of Public Health Water Treatment and Distribution System Operator Certification / Public Utility Management A.S. Degree Courses SPRING 2024

• • •

• •

Course

Name

Location

Day

Time

Cr

BUSN 2095

Business (Utility) Practicum - Internship

Online

BMGT 1410/CWM 1006

Public Utility Management

Live Remote Online (Hybrid)

M

5:30 – 6:45 PM

3

BMGT 2416

Rates and Revenues

Live Remote Online

T

5:30 – 8:10 PM

3

BMGT 2419

Asset & Infrastructure Management

Live Remote Online

W

5:30 – 8:10 PM

3

WMTR 1002

Special Topics in Water Treatment

Live Remote Online

T

5:30 – 8:10 PM

3

WMTR 1003

Special Topics in Water Distribution

Live Remote Online

Th

5:30 – 8:10 PM

3

3

The Spring 2024 Semester starts on January 19, 2024, and ends on May 13, 2024.

All courses, except BUSN 2095, can be used to meet CT DPH Continuing Education CEU requirements for already licensed water treatment and distribution system operators.

New students can receive admissions and registration materials by contacting the Admissions Office at admissions@gwcc.commnet.edu.

Continuing students, already admitted to the college, can receive registration materials by contacting the Registrar’s Office at gw-recordsstaff@gwcc.commnet.edu.

Continuing students may also register on-line at the following address: www.gatewayct.edu Please contact Professor Wesley L. Winterbottom, P.E. at wwinterbottom@gwcc.commnet.edu with questions about these courses or the Water Management and Public Utility Management Programs RETURN TO CONTENTS

Issue 1 – 2023

29

Advertiser Product & Service Center New England Water Wayfinder is made possible by the companies below who convey their important messages on our pages. We thank them for their support of NE AWWA and its publication and encourage you to contact them when making your purchasing decisions. To make it easier to contact these companies, we have included the page number of their advertisement, their phone number, and, where applicable, their website.

COMPANY

PAGE

PHONE

WEBSITE

Baker Water Systems A Division of Baker Manufacturing Co LLC.

2

800-356-5130

www.bakerwatersystems.com

Coyne Environmental Services

2, 9

215-785-3000

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Emery & Garrett Groundwater Investigations, A Division of GZA

27

603-279-4425

www.gza.com

Pittsburg Tank & Tower Group Inc.

16

270-826-9000

www.pttg.com

U.S. Pipe

32

866-347-7473

www.uspipe.com

Water & Sewer Specialties

16

877-342-5318

www.waterandsewerspecialties.com

NEW ENGLAND

Water Wayfinder The offi cial publication of the New England Section American Water Works Association

der n fi y a W r e t a W

D NEW ENGLAN

Issue 1 – 202

The offi

of the cial publication

New England

Section Amer

ican Water

Works Assoc

3

iation

ter mative Wa My Transfor emy Experience Acad Leadership

E INSIDE THIS ISSU Message from ir the Section Cha Standards are urce a Valuable Reso

To reach Water professionals through New England Water Wayfinder magazine and its targeted readership, please contact me.

nteers CECorps Volu elopment Support the Dev pshire of the New Ham ity mun Veterans Com

Address Servic

e Requested:

New Englan

d Section Ameri

can Water Works

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Association

– c/o Cody

Finan, AWWA

, 6666 W. Quinc

y Ave., Denve

r, CO 80235

USA

DAVE GILL 866-985-9791 | david@kelman.ca Issue 1 – 2023

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