PRESSURE WASHERS
44
HIGH DEMAND FOR SERVICING Offering unbeatable customer service continues to keep Uckfield-based pressure washer specialists Pressure Clean operating at full bore. The busy team, led by husband-and-wife partnership Gary and Donna Fielding, has now taken on another field-based engineer to cope with the increasing demands for servicing from customers across the Home Counties. David Fowler brings the company’s servicing team to five, with four engineers out on the road and a fifth based at Pressure Clean’s new headquarters on the Bell Brook Industrial Estate, which also offers a well-stocked showroom and parts department. “We are really pleased to welcome David to the Pressure Clean team,” Gary commented. “He has a lot of relevant experience and is a skilled engineer who will be a real asset to the line-up.” The high demand for servicing follows a customer-focused initiative Gary came up with about ten years ago when he decided to offer pre-planned maintenance agreements on the wide range of Karcher, Nilfisk and Mac pressure washers, scrubber dryers and industrial vacuums the company sells. At the time Gary joked that the reasonably priced maintenance deals were
probably costing him money, since emergency repairs brought in more revenue, but as a customer benefit it quickly proved to be a winning strategy. “It’s become a real area of growth for us, as customers value the peace of mind they get from knowing their machines will always be performing at their best, as well as enjoying the discounted rates they get for accessories and callouts, but it does keep us very busy,” Gary explained. “Regularly serviced machines also work more efficiently and tend to last longer, and that’s something that is really attractive to our hard-pressed farming customers, who value reliability and can’t afford to wait around for a machine to be repaired.” Pressure Clean has been supplying, repairing and servicing pressure washers and accessories across London, Hampshire, Sussex, Surrey and Kent for more than 50 years and has built a strong reputation for quality service. Pressure washers come in all shapes and sizes, but Gary’s hard-won experience in the industry means he is well placed to recommend the best for the job. Pressure Clean sells hot and cold machines, most of which can be powered either by diesel or electricity, while static and cabinet models are also available.
Pressure Clean Ltd Unit 4, 72 Bell Lane, Uckfield, TN22 1QL Tel: 0800 212328 www.pressureclean.co.uk OCTOBER 2021 | WWW.SOUTHEASTFARMER.NET