Kelso Longview Chamber March 2017

March

2017

Volume 9, Issue 3

Business Connection Kelso Longview Chamber of Commerce

Lower Columbia Professionals hosted a groovy '70s-themed event to raise money for the scholarship fund. See more photos on page 3 or online at www.kelsolongviewchamber. org.

Photo courtesy E-vent Photography

Chamber sees bright future in scholarship program At the Kelso Longview Chamber of Com-

Kelso Longview Chamber of Commerce Team Bill Marcum, CEO Lindsey Cope, Project Manager Amy Hallock, Bookkeeper Kelso Longview Business Connection is published monthly by the Kelso Longview Chamber of Commerce 105 N. Minor Road • Kelso, WA 98626 • 360-423-8400 kelsolongviewchamber.org To advertise, call Bill Marcum, 360-423-8400 or email bmarcum@ kelsolongviewchamber.org Ad Deadline: 20th of each month

merce’s Crystal Apple Education Awards and Pillars of Strength Business Awards last spring, its Education Foundation Committee and the Lower Columbia Professionals (LCP) handed scholarships to 17, local, graduating high school seniors The total was $14,000 from LCP and $4,500 from the Chamber. That’s $3,500 more than their 2015 total.

Graduation is around the corner and it’s time for students who wish to apply to sharpen their pencils. Applications are open to any senior in Cowlitz County planning to attend college or technical school. The deadline for Chamber scholarship applications is April 1. Applications are available on the Chamber’s website, https://kelsolongviewchamber.org/applications/scholarship-information. More information is available on page 2.

The Chamber recognizes the skills required of businesses today typically demand post secondary education and has identified many students in the area are in need of financial assistance in acquiring additional education after completion of high school.

As a business organziation benefiting from the contributions the educational system has provided,

The Chamber's 2016 Marie Harris Scholarship winners the Chamber saw a need to assist students in their endeavor to improve their skills for the workforce of tomorrow.

Education Committee Members: Hahli Clark (LCC) Lindsey Cope (Kelso Longview Chamber) Bill Marcum (Kelso Longview Chamber) Karen Sisson (NORPAC) Sandy Catt (Longview Public Schools) Melissa Boudreau (Kelso High School) Rachel Lowery (Kelso High School) Linda DiLembo (Three Rivers Mall) Peter Bennett (Millennium Bulk Terminals) Pam Whittle (Columbia Bank)

The Kelso Longview Chamber of Commerce fundraises for scholarships in two different areas. The first is the Kelso Longview Chamber of Commerce’s Education Foundation Committee. The Chamber donates a portion of its proceeds raised from events such as The Jingle All the Way 5K, Color Dash, and sQuatch Fest, for example. The scholarship is called the Marie Harris Scholarship and is based on financial need.

According to Chamber Project Manager Lindsey Cope, about 10 years ago, the Lower Columbia Young For more Scholarships, see page 3

Apply Now! Deadline April 1, 2017!

The Kelso Longview Chamber of Commerce recognizes that the skills required of businesses today typically demand post secondary education, and has identified that many students in our area are in need of financial assistance in acquiring additional education after completion of high school. As a business organization, benefiting from the contributions the educational system has provided us; we need to assist students in their endeavor to improve their skills for the workforce of tomorrow.

Students can apply for the Maria Harris Scholarship or the Lower Columbia Professionals Scholarship on the Kelso Longview Chamber website: www.kelsolongviewchamber.org/applications/scholarship-information AMOUNT It is the intent of this program to award scholarships in the amount of $500 or more. As the funds for these scholarships are based upon the voluntary contributions of our members, the actual amount is dependent upon the level of contributions to the scholarship fund.

CRITERIA  The scholarship is to be used at a post secondary institution for tuition.  The student/applicant must be a resident of Cowlitz County.  The student/applicant must demonstrate financial need.  The student applicant must have a cumulative G.P.A. of 3.25 or better.  The student applicant must submit 3 letters of Character Reference from a parent or family member, a friend or community member and one educator. Letter should address character, personality, and academic or community involvement.  The student applicant must describe future education goals, plans for financing your education and community involvement.  The scholarship award must be used within one calendar year of the following term.

Scholarships continued from page 1 Professionals Lower Columbia Professionals Steering Committee was created as a way to try Chair – Teedara Garn – Cowlitz PUD Vice Chair – Vashti Langford – Cowlitz Indian Tribe and increase Secretary – Tina Hart – Life Mortgage involvement Treasurer – Jason Meunier – Community Home Health with younger and Hospice & Amy Hallock – Kelso/Longview members. The Chamber of Commerce Event Chair – Pam Whittle – Columbia Bank group decided Marketing Chair – Shawn Green – ServPro they would put Scholarship Chair – Chris Rowe – Woodford Properties on an event Membership Chair – Lindsey Cope- Kelso/Longview every month Chamber of Commerce At Large Members – Brooke Fisher-Clark, Carey throughout Mackey, John Paul and Jason Reetz the school year to raise money for local graduating seniors going to college; however, they did not want the scholarship to be financially based, rather merit based. The group soon dropped the Young from its title and membership has boomed. Over time, with increased membership, the events started to grow and so has the fund.

In fact, interest in joining the Lower Columbia Professionals increased so much they created a Steering Committee for this graduating class, Cope said. All proceeds raised go to the scholarship fund.

All venues, decorations, and raffle prizes are donated by Chamber members and hosts like The Kelso Elks Lodge, The Longview Eagles, Union Square, The Longview American Legion, Five Dons, Triangle Tavern and The Hop-N-Grape.

Boogie

Members of the Lower Columbia Professionals let it all hang out for a good cause – the scholarship fund February 17 at the Eagles. Groovy.

Some events the Lower Columbia Professionals have hosted include Tailgate Party with Union Square, The Spooktacular, bunco, bingo, Caps, Corks and Cupcakes, and February’s Boogie Nights.

“The Lower Columbia Professionals also strongly support education, and the future success of local youth. The LCP raises money through their events for a scholarship fund that benefits local graduating seniors in the Kelso/Longview area,” Cope said.

See more photos on the Chamber’s Facebook page or click here.

Kelso Longview Chamber of Commerce Board of Directors Lance Welch, President

Chris Bailey Lower Columbia College

Nick Lemiere Edward Jones

Clayton J. Bartness, DC Longview Chiropractic Clinic

Chris Roewe Woodford Commercial Real Estate

Neil Zick, Treasurer

Ken Botero Longview City Council

Tom Rozwod NORPAC/Weyerhaeuser

Michael Claxton, Legal Counsel

Bob Crisman Gallery of Diamonds

Ted Sprague Cowlitz Economic Development Council

Julie Rinard, Past President

Wendy Hutchinson Millennium Bulk Terminals

Steve Taylor Kelso City Manager

Joel Hanson, Past Past President

Wendy Kosloski Teague's Interiors

Dennis Weber Cowlitz County Commissioner

PeaceHealth

Linda DiLembo, President Elect Three Rivers Mall

Frank Panarra, Vice President Foster Farms

Twin City Bank

Walstead Mertsching

Community Home Health & Hospice KLOG/KUKN/The Wave

March 2017 | Kelso Longview Business Connection | 3

Chamber adds three new members to Board The Kelso Longview Chamber of Commerce kicked off the new year welcoming Nick Lemiere, Chris Roewe and Wendy Kosloski to its Board of Directors.

Roewe, a partner and broker with Woodford Commercial Real Estate in Kelso, and Lemiere, an Edward Jones financial adviser in Longview, were featured in the February Business Connections newsletter.

The selection process Board Members are selected from members in good standing to serve a three-year term, and can serve up to two consecutive terms.

Wendy Kosloski

Kosloski owns Teague’s Interiors in downtown Longview, where she also serves as a decorator. She has been a Chamber member since 1988.

“Membership in the Chamber has always been a priority for me,” she said. “It’s a great way to keep up to date with our local business community and advocate for vitality in our local area.”

Kosloski uses her membership to participate in the many events the Chamber offers and, as a downtown business owner, to partner with the Chamber on issues and events centered on downtown Longview.

It was her ties to the downtown corridor that spurred her move to become a board member.

4 | Kelso Longview Business Connection | March 2017

The board president assembles a nominating committee, which makes recommendations to the executive board, which in turn makes recommendations to the full board. Once approved by the full board the slate of new board members is sent to the membership with an opportunity for any other member to apply for a position on the board. If no one comes forward the board approves the recommendation at the next meeting of the full board.

“I was invited to consider board membership based on the Chamber’s goal to have the downtown Longview business community represented.

I am honored to serve,” she said.

“As a board member, I hope to increase awareness and communications between downtown businesses and the greater Chamber membership.”

In addition to the Chamber, Kosloski volunteers her time with Other Longview LeTip, Longview Downtowners and the EarlyWords Toastmasters.

Calendar Wednesday March 8 – All Day Building Bridges Business & Toursim Expo Cowlitz County Event Center 1900 7th Ave SW, Longview Tuesday March 14 – 5:30-7:30pm Business After Hours Engraving Emporium 1165 Commerce Ave, Longview Thursday March 16 – 5:30pm LCP BINGO Longview American Legion 1250 12th Ave, Longview Thursday March 30 – 11:45am Quarterly Luncheon Cowlitz County Event Center 1900 7th Ave SW, Longview Every Friday March 3 to April 7 – 7:30am Small Business Bootcamp Lower Columbia College 1600 Maple St, Longview Every Monday Through April 24 – 7am Legislative Briefing Breakfast Red Lion Hotel, Birch Room 510 Kelso Dr, Kelso Every Wednesday Chamber Connections KEDO/1400 AM – 3-4 pm Stream live at www.threeriversradio.com

Chamber CEO’s Message

By Bill Marcum

Course steers board in right direction Nearly four years ago I was talking with several board members about the Leadership Academy that was hosted by local business people through the Kelso Longview Chamber. We were discussing the Academy and how we could possibly get it started again.

One of the topics that came out of those talks was the need for a series of classes on Boardsmanship. The Academy, as part of its curriculum, had a section that covered the expectations of being on a nonprofit board, but since the Academy had not offered a class in several years many thought this was an essential missing part for our local nonprofits and for the local citizens and business people who are called on to serve. Last year we offered our second Boardsmanship 101 series and more than 30 people representing 16 nonprofit agencies attended. It was so popular several organizations asked us to continue it again this year; seeing how most nonprofit organizations add two to three new board members each year. So, once again we are offering Boardsmanship 101.

We have two sponsors for our Boot Camp series, Fibre Federal Credit Union and Workforce Southwest Washington. Their sponsorship help keep the price low and provide the location and continental breakfast for all three session during the year. A special thank you to them for assisting in this Chamber program. March 3 marks our 77th class during the past four years.

Our facilitators have all served, or are currently serving, on a board. For some of them this will be the third time they have participated – with such positive feedback from previous attendees why not bring them back.

A special thank you to Jennifer Leach, Frank McShane, Gary Healea, Scott Davis and Terry McLaughlin. Our new facilitator this year is Lower Columbia College President Chris

Bailey, who has facilitated several workshops in the past.

Have you heard this before? “Would you be interested in being on the XXXX Board of Directors? It is only one hour of your time each month.” If you’ve heard it, let me, as someone who has served and continues to serve on a number of boards, it is NOT true.

Your responsibilities go much deeper than an hour of your time every month.

The Chamber has more than 70 nonprofit members all with their own board ranging from five to 40 members that help lead the organization. It is important to know the role of the board versus the roll of the executive director or the CEO. How does the board handle conflict? How do they work as a team? Oh, no, I’m now the president of the board. How do I facilitate the meetings?

And what are Robert’s Rules of Order? How do we as a board plan for the future of the organization, both strategically and for succession on the board and staff? And, last but certainly not least, what is my responsibility and accountability for the financial health of the organization as a board member, to the people who donate to the organization and according to the legal system?

We can accommodate about 35 total (we have 27 signed up right now) in the Heritage Room at the LCC Admin Building. The classes start March 3 and continue each Friday morning 7:30 to 9 a.m. through April 7.

The full class schedule is on page 7. If you are interested please call us right away 360423-8400 or go to our website, www.kelsolongviewchamber.org and secure your three spots in the class for $100. You don’t want to miss the first session with Jennifer Leach, who will help you identify the colors on your board.

March 2017 | Kelso Longview Business Connection | 5

Lower Columbia College

By Chris Bailey

President

Support your local community college Those of you who know me well, know how proud I am of Lower Columbia College and its incredible and broad mission. We transform lives and our community in so many ways. I thought I might use this column to mention some of the activities that we do to serve you, your family, and your community. These are just some of the reasons we are LCC Proud!

Community colleges are perhaps best known for providing an educated workforce through various degree and certificate programs. Lower Columbia College provides pathways for future accountants, entrepreneurs, attorneys, teachers, engineers, scientists, nurses, welders, machinists, and automotive and diesel mechanics along with many other career options. We provide this education at a lower cost and right in your own community.

Through our highly-touted Running Start program, high school students can receive college credits while obtaining their high school diplomas. This program significantly reduces the cost of a college degree and the time to obtain that degree.

More recently, we created the Lower Columbia Regional University Center to address another local need. While our community has a high

LCC's new fitness center and gymnasium. for our work in getting people college ready.

Our Head Start, Early Head Start and ECEAP programs provide early childhood education for children pre-birth to five years of age, and parenting skills for the parents of those children. Within that program, we offer quality daycare for more than 100 children. These programs can help entire families grow and prosper.

two-year degree attainment rate, our attainment rate for four-year de-

Lower Columbia College offers life-long learning and personal devel-

grees is less than half of the state rate. In just four years, we have cre-

opment classes for community members of all ages. We also offer classes

ated a University Center than offers 12 baccalaureate degrees and three

for people for whom English is a second language.

master’s level programs. This helps our area residents obtain these degrees more conveniently and at a lower cost. Our ability to provide these skilled graduates also helps us with our economic development efforts in attracting new industry to the area.

Lower Columbia College provides customized training programs to our local industries and businesses without the additional costs of travel and lodging. These businesses help us write the curriculum, and decide the amount of time and the place where we do the trainings. It can increase the number of employee training opportunities offered by local businesses and it keeps the money at home and supporting your local community college!

We have a high school retrieval program that allows students to get their high school diploma who had previously failed to do so. We even offer a special cohort (21+) for older students who want to obtain that important degree.

We also prepare students who are not college ready to transition into college level courses. In fact, we recently received national recognitions 6 | Kelso Longview Business Connection | March 2017

Our International Program brings diversity and world view to our campus and to the community at large. The program brings new revenue to the college and new revenue to the community. We also work with our cities and with our Cowlitz Economic Development Council to combine our educational outreach efforts with economic development opportunities.

As you can see, community colleges are an amazing contributor to our region’s overall economic health. Please support your local community college in any way that you can. Regular donations to our Lower Columbia Foundation, to our Student Success Fund, or to supply classroom or vocational equipment are some options. An estate gift to LCC is another.

Another way to support LCC is to support professional development via degree attainment for your employees or use of our corporate training program to train your incumbent workers. We promise you a good return on your investment. Please support Lower Columbia College and be a part of the Red Devil Nation. Together, we will transform lives for generations to come and build a better community.

2017 Small Business

BOOT CAMP 2017 Series begins Friday, March 3 Friday Mornings ★ Lower Columbia College

7:30 am - 9 am ★ Heritage Room at LCC - Admin. Bldg.

March 3

bOARDMANSHIP six pack Handling Conflict (colors of the board) Facilitator: Jennifer Leach, WSU Extension Faculty and President of the Longview School Board.

March 10 Working as a Team Facilitator: Frank McShane, Cascade Networks March 17 Role of the Board vs the CEO Facilitator: Gary Healea, PNE Corp.

March 24 Financial Accountability Facilitator: Scott Davis, CPA, Davis and Associates, CPAs March 31 Facilitating and Leading Meetings (Robert’s Rules) Facilitator: Terry McLaughlin, Cowlitz County Assessor April 7

$

Succession Planning Facilitator: Chris Bailey, President, LCC Pricing same as 2013! $

100 Members

★

160 Non-Members

SOCIAL MEDIA 201 Six Pack Starts May 5

❝ The Boardmanship Boot Camp is perfect for those boards who want to go to the next level. From basic board principles to finances to strategic planning, it has everything your board needs to make the next year what you want it to be. If you’re sick of just getting by and want to be an active board of directors to help your non-profit, I highly recommend this Boot Camp for you.

Gary Chapin KLTV Board President

❞

360-423-8400

www.kelsolongviewchamber.org

Cowlitz Economic Development Council

By Joelle Wilson

Special Projects

Making Cowlitz County a great place to live, work and play One year ago, more than 50 community members, representing local government agencies, social services, community outreach programs, private businesses, schools, ports, law enforcement, health care, nonprofit agencies and others met together for the first time to discuss ways they could work together to make Cowlitz County a great place to live, work and play.

The goal was to identify areas that were being addressed by the various agencies in the county, and to become aware of issues that still need attention. It was intended to put everyone working in these areas together in one place to talk and share thoughts and solutions.

They met as eight different committees prior to the event and each committee presented five strategies they felt could be accomplished in a specific area by the year 2020.

Early this month, these community members gathered once again to discuss the progress they had made over the last year toward accomplishing their goals, as well as to brainstorm and share ideas moving forward. Below are some, but not all, highlights of the meeting.

Quality of Place – “The world has changed and we need to change and reflect that, and to attract private industry and private investments into our community, and to attract new generations of people.”

• Plans have been made to continue working together to create a community wide vision.

• Six Rivers Bike Trail from Castle Rock to Woodland has been designed and mapped.

• Committed to using the County’s brand to advertise and to promote a positive image.

• Development of Neighborhood Resource Coordinating Council.

Public Health and Safety – “We looked at public health and safety, and having people supported and connected in neighborhoods is a proven way to help prevent crime and poor health outcomes.”

• Continued work on “What if? Coalition and the “I give 5”project.

• Social media campaign under way • Town Hall meeting took place where the sheriff and his deputies and K-9 unit and various community resources were brought into a south Kelso neighborhood.

• Looking at specific ways to address drug abuse issues, such as a “Knock and Talk” campaign.

Education – “We are coming out of this with two questions that we feel we need help with. The first is “How do we get more access to literature and literacy experience in the homes and daily lives of our families in poverty and crisis?” The second question is, “How do we better create community partnerships that help us to meet the mental health needs of our students and our families?’”

• Quest Academy opened as a place for children with emotional 8 | Kelso Longview Business Connection | March 2017

and behavioral needs that are difficult to meet in a school setting.

This is a partnership of all Cowlitz County schools.

• Expanding school based mental health services through partnerships with different mental health providers, so school based mental health professionals on site.

• Added climate and culture specialists in many of the highest poverty schools are trying to address adding additional resources internally to help meet those needs.

Child Wellness – “Need has not gone away. Desire has not gone away. We just have to find money and resources to fit the need and desire.”

• Saw greatest priority to be hiring community health workers to assist families and get them connected with those who can assist them in meeting their needs.

• Funding for full time community health workers has not been identified.

• A splinter group is looking at grants.

Transportation – “Projects are expensive to design and get to the point of being shovel ready. It is hard for small agencies and local governments to do that.”

• City of Longview Streetscape – Stage 3 in progress.

• Cities are looking for ways to begin funding local transportation projects. Longview adopted a Transportation Benefit District.

Woodland voters turned down a proposal to create one.

• City of Longview obtained $2 million in Freight Mobility Strategic Investment Board grant monies for the Third Avenue off ramp off Tennant Way and to make intersection improvements.

• SR-432 corridor was designated as a critical urban freight network, which makes it eligible for funding.

• Jetties, stern buoys and Columbia River channel maintenance being addressed by Ports.

Housing – “The desire is to bring developers and investment money into our county and communities so we can create housing for all levels of needs.”

• Developed several maps showing basic properties by size and identified several target areas by size based on the map and continue to refine this information.

• Initial work completed and reviewed on development of marketing and outreach programs. Want to target developers in the area and in Portland/Vancouver to create an interest in single-family housing.

• Looked at what is done elsewhere in cities that are growing, comparing possible tools of regulatory authority and how they can be For more CEDC, see page 9

Innovation is a benefit plan that benefits you.

With a Willamette Dental Group plan, you’ll find a menu of dental benefits that has you and your family in mind. With no annual maximum, no deductible, and predictable, low copays, you won’t need to worry about any unknown costs.

Visit our Longview office at 1461 Broadway St. or learn more at willamettedental.com.

CEDC continued from page 8 used.

Entrepreneurship – “This is not always being a business owner.

It could also be investing in the company you work for and helping them grow.”

• Helping to develop an entrepreneurship mindset in our community by creating an environment where people want to come here and do business and it is easy to do business here.

• Educating youth and students on what it means to be an entrepreneur.

• Collaborating and combining resources with other local groups who are already doing entrepreneurship support efforts.

• Introduction to entrepreneurship program offered at Lower Columbia College.

Economic Development – “We are working together to champion economic development.”

• Progress made, especially at county level on improving permitting process, but state and federal levels will continue to be a challenge.

• Done a good job at leveraging existing infrastructure to locate businesses where it makes sense for them to locate.

• Looking to create a database of manufacturing zoned properties and adding it to the CEDC website.

• Citizens for a Green Economy group was created to engage citizens and to promote local projects at public hearings.

• Focused on business retention and expansion by collaborating with local partners such as LCC and Workforce Development Council.

The committees will continue to refine and work on the strategies they have identified, with the goal of having as many of them completed as possible by the year 2020. If you are interested in getting involved, do not hesitate to reach out to Ted Sprague at the CEDC.

TUNE IN every Wednesday Your Chamber Connection

KEDO AM 1400 – 3 to 4 p.m.

Contact the Chamber to schedule YOUR 10-minute business spotlight

March 2017 | Kelso Longview Business Connection | 9

City of Kelso

City of Longview

By Mayor David Futcher

By Councilmember Ken Botero

Development made easier We’ve probably all felt like government rules have gotten in the way of things we’d like to do. While you still may not be able to drive 55 mph down Allen Street without hearing from a dedicated Kelso police officer, Kelso is trying to make sure that you can develop a property without unnecessary interference from the city.

Kelso adopted an updated comprehensive plan in 2015 that called for simplifying development regulations and making them more flexible. Another goal included providing additional opportunities for higher-density residential development. These goals are closer to being furthered with some work that is now in front of the city council.

Staff and the planning commission have worked to develop a new Unified Development Code. What’s ‘unified’ about it? It takes development provisions that were previously scattered all around the city’s municipal code and consolidates them in one chapter. This makes it much easier for developers to get a single list of requirements and processes that they need to meet in order to complete a project.

Also included in the planning updates under consideration is a new mixed-density housing zone. This zone would give developers the option of providing multiple types of housing units in an area.

The goal of this zone is to provide an incentive for redevelopment by allowing property owners to replace deficient structures with new, well-designed facilities. By allowing some higher densities, an owner may be able to justify the investment because of the higher return it could provide with more units. The goal is to provide not just better housing stock, but more affordable housing options in the city.

These are only two of the ways that we’re trying to foster development and avoid being an obstacle in the process. If someone wants to invest in Kelso, we’re ready to help make that a reality.

Locally Owned, Family Owned and Here to Stay!

Offering the best in quality and selection.

Attracting and retaining residents The City of Longview faces some challenges in creating that Quality of Place that we have been building on over the past several years. We are trying to formulate positive programs that will attract industries and commerce that will help strengthen our workforce and provide an outstanding place to live, where our citizens, and guests feel comfortable and safe.

If we were to take a few moments to think about what Longview needs to be competitive and appealing in creating a Quality of Place we might see that with all of our dreams, some of the most interesting aspects would include efficient transportation and mobility. We are working with federal, state, and county government on creating a mobility and transportation enhancement to tie our neighbors to the south and beyond with the renovation and updating of the 432/433 corridor including partnerships with the Port of Longview, the railroads, the industrial area along the Columbia River, and just recently, the creation of a Transportation Benefit District within the City of Longview. The population of Longview is growing, slowly but surely, and the City of Longview is expected to provide services to this increasing number of residents, but our budget locally, as well as statewide and nationally, are not growing in proportion, so the challenge is clear – to provide more for less. Another need in Longview is to increase our attractiveness, which in turn will enable the City of Longview to invest, to improve and attract further funding while increasing the economic future of the city.

I would like to quote a presentation in how to create that Quality of Place that we are looking to provide for our citizens and guests. These comments on growth are the first step in creating that goal: “Wellbeing of the population is another key driver, including environment and quality of life. This is essential to attract and retain people, and to give them a good place to live. For transportation, factors include pollution, public transport, road safety, traffic control and parking. Overall, cities need to make transport desirable, safe and convenient.

Another driver is viability, the ability of a city to attract and retain employment, to remain competitive, and to win investment, Cities need to show how they meet the growth and wellbeing agendas to be attractive to commercial firms and government funders. They must show that they are accessible, with consistent journey times, affordable parking and reliable public transport.”

1413 Commerce Ave.

360-575-9804

www.elamshf.com

10 | Kelso Longview Business Connection | March 2017

There are many dreams out there for our communities, and DREAMS DO COME TRUE. It takes all of us working together in each city to make that happen.

March 8, 2017

3:00 pm - 7:00 pm COWLITZ COUNTY REGIONAL CONFERENCE CENTER

Building Bridges BUSINESS & TOURISM EXPO

SIGN UP NOW!

Booth Space (36 Available) Chamber Member

Non-Chamber Member

(any area Chamber Member)

$350 before February 20 $550 after February 20

$250 before February 20 $450 after February 20

For information on joining the Chamber visit: www.kelsolongviewchamber.org/members/become-member

Table Space (84 Available) Chamber Member

Non-Chamber Member

(any area Chamber Member)

$250 before February 20 $350 after February 20

$150 before February 20 $250 after February 20

For information on joining the Chamber visit: www.kelsolongviewchamber.org/members/become-member

Additional Sponsorship Packages Available Includes booth space, logo on all printed material, logo on website, banner at event and all advertising.

Call today 360-423-8400 or register online www.kelsolongviewchamber.org Major Sponsors:

KOELSCH COMMUNITIES SINCE 1958

Media Sponsors:

PRESENTED BY

OPEN TO THE PUBLIC

NO COST TO ATTEND! 3-7 pm

Business After Hours Atmosphere 5-7 pm • Food from Summerland • Beverages • Prizes GRAND PRIZE

1000

$

Travel Voucher

COME! WIN! HAVE FUN!

By Chuck Nau

Retail Consultant and Sales and Managment Trainier – Murray & Nau, Inc.

'Shhh...Listen and listen AGAIN' To be successful, a small business owner, service provider or retailer strives continually to gather information to make sound decisions and solve problems...for themselves, their business and, in turn, their customers, clients and vendors.

formation...and in the process learn what their needs and (selling) problems may be. A basic necessity for a manager to develop good salespeople is good listening skills and the ability to act on what you, as the manager, have heard and observed.

Two major methods exist to gather information…by observation (reading and watching) and by asking questions (...and listening).

Successful people invest much of their time asking questions and listening rather than speaking...they KNOW and are intent upon gathering information and solving problems.

• Show in all you do a willingness, an excitement, and an enthusiasm to be an empathetic listener...resist the temptation to interrupt! As you listen, don’t hesitate to repeat or rephrase what you have just heard, complete with reflecting the feeling, too!

... ‘Nothing I say today will teach me anything, if I am going to learn something today, I need to listen!’

Let’s step back for a minute and ask ourselves, “What truly is listening?” Listening is simply trying to see, to hear, to envision a problem, need or an opportunity the way the speaker sees it!

Listening transforms the conversation...shifting your goal from persuasion to curiosity and learning by limiting yourself to listening, asking questions and acknowledging other’s feelings…listening TO UNDERSTAND rather than listening TO RESPOND. This naturally leads to an examination of the steps an individual should take on a daily basis to develop those LISTENING habits that will enable her to hear and utilize the information she uncovers through questions...

So...how do you fine-tune or sharpen your listening skills?

• Relax, pause for a moment, silence those voices from WITHIN, and control your body language and facial expressions as you the look at the speaker.

• First and foremost...pay attention! To develop stronger listening skills you have to first give your full attention to not only what people are saying but also how they are saying it. This is not going to be easy, and it will take some time and practice, but you must learn to give the speaker YOUR full attention as to what she may be saying! Listening carefully to understand what is being said…

• As an incentive for you to undertake the ‘listening' challenge... remember that ineffective listening skills waste time, may lead to misunderstandings and subsequent confusion and misdirection, and convey the impression that you, the listener, do not really care!

• Take notes!

• Careful listening will help you make you a better questioner, simply because the nature of your follow up questions will improve dramatically. ... ‘Nothing I say today will teach me anything, if I am going to learn something today, I need to listen!’

Be an active listener...Ask the prospect to explain her concerns (...ask yourself – ‘do I fully understand the problem?’) ...Isolate the objection...Set up the ground rules (OK to proceed if question is answered?) ...Answer the question with benefits (the more fully you can tie your product or service into the prospect’s needs, the fewer objections you will hear) ...Confirm the answer (‘Have I answered your question fully?’)

Last but not least...Listening is the most important management skill to help an owner, retailer or manager know and evaluate the personalities of her staff. The strong‘listening’ owner, retailer or manager is able to engage her staff emotionally, which in turn enables her to motivate them and lead them in the desired direction to achieve her company’s sales goals, their personal career success, and, of course, her own achievements.

Remember statements generate resistance...questions lead to answers! When does communication break down? When we deliver lectures instead of creating dialogue...and by listening! © Murray & Nau, Inc.

• Strive to be objective. Listening requires a conscious attempt to hear and understand the speaker without allowing your personal opinion and, quite frankly, biases, to influence the intent of your speaker's words.

Chuck Nau of Murray & Nau, Inc. is a Seattle area based consultant and sales and management trainer. He is a 25-year veteran of advertising, sales, media and management, who knows and understands the everyday challenges of starting up, growing, and surviving in today’s ever changing retail climate. He has spoken to and conducted workshops for a number of local retail and chamber organizations, national publishing groups, national retailers and manufacturers, state press associations, and newspaper groups.

• Stop talking and start listening! Have the eyes to see and the ears to hear how others communicate and how they process in-

Comments and questions are welcome and may be directed to Chuck via email: murnau@nwlink.com or at 425-603-0984.

12 | Kelso Longview Business Connection | March 2017

lineth ! d a e D h 16 Marc

2017 VISITOR & MEMBERSHIP GUIDE

Let businesses know about your business! ✔ Used year round by hundreds of local and out-of-area companies. ✔ A resource guide for the community. ✔ To provide resources and leadership for business success.

Space is limited - Call today! 360-423-8400

E DEAARLY Feb DLINE Save . 28 th

10%

on r ates belo w

Ad Sizes

Ad Rates Full Page ...................................$2,230 2/3 Page ...................................$1,595 1/2 Page ...................................$1,235 1/3 Page ......................................$935 1/6 Page ......................................$715 1/12 Page ....................................$505 Additional listings in directory .......$55

7.83”w x 10.34”h

Full Page

5.0833”w x 10.34”h

7.75”w x 4.625”h

2/3 Page

1/2 Page

All ads are full color at no extra charge.

Premium placement including back cover, inside cover, page 2, 3 and 4: add 15%

5.0833”w x 4.625”h

1/3 Page

Mechanical Specifications Electronic Files • Should be emailed to bmarcum@kelsolongviewchamber.org • Please include your company name and publication in the subject line.

5.0833”w x 2.1875”h

2.4167”w x 2.1875”h

1/6 Page

1/12 Page

Kels

VISlI TOR GUI 2016 DE o

ong view

& Bu

siness

Dire

ctor y

Logos, Images, Photos • Formats: JPG, EPS, TIFF, PDF • Resolution must be 300 dpi. Images from the internet cannot be used.

Full Files • PDF format, 300 dpi, with fonts embedded Images for Scanning • Photographs (up to 8.5” x 11”), stationery, menus, business cards, etc.

• Artwork for scanning must be clear and unmarked • Digital artwork is preferred as this will give a higher quality result.

If you have any questions regarding acceptable artwork, please call 360-423-8400 or email bmarcum@kelsolongviewchamber.org

105 Minor Road Kelso, WA 98626

360-423-8400 www.kelsolongviewchamber.org

Business Toolbox

By Jerry D. Petrick

Certified Business Adviser

How much is employee turnover REALLY costing you?

Whether your business employs a handful or dozens of people; the impacts of turnover are many, varied, and expensive! Most of the business owners I’ve worked with tend to view turnover as ‘just a cost of doing business’ – rarely do they appreciate the ‘true’ financial impacts; let alone the intangible effects to morale, efficiency, customer service, and profitability.

CALCULATE COST OF TURNOVER Employee Cost Annual Base Salary Benefits Cost Monthly Salary + Benefits Daily Salary + Benefits

Estimated at 30% of base salary

$ $ $

0 0

Based on 2080 working hours

0

33% of Daily Salary + Benefits

Loss of Productivity from Other Employees Filling in for Vacant Position Daily Cost of "Covering" Position

$

0

# of Days Position Vacant

I want to strongly encourage you to take a closer look at the implications of employee turnover in your business. At a minimum, please carve out a few minutes to calculate the financial costs of turnover by using the guide below. Once you have a clear understanding of what the REAL costs are when someone leaves your company you may have a change of heart regarding:

Total Cost to "Cover" Position

• Quality of your management/ supervisory team

Daily Rate

$

0

Cost To Hire HR or Hiring Manager Salary Hourly Rate

$ $

0 0

Candidate Screening (Hours)

0

Interviews (Hours)

0

Total Hours to Fill Position

0

Cost to Fill Position

$

Based on 2080 working hours

0

Training Cost Trainer or Manager Salary

$ $

Total Training Cost

0 0

$

0 Time required for the new hire to reach 100% Productivity

Days to Productivity

• Incentive compensation plans vs. straight hourly/salary programs

Daily Employee Cost

$

50% Productivity Loss

0 0

Days to 100% Productivity

• Promotion and growing the knowledge and skills of your team

Based on 2080 working hours

0

Total Training Days

• Value of training and development investments

After you have taken a fresh look at your own business and turnover; contact me and we can re-evaluate your approach and perhaps shift your priorities. Your business and your people will appreciate the difference.

For position to be filled

$

$

0

Prior to reaching 100%, assume individual works at 50% Productivity

0

Add all costs associated with backfilling the position

Total Cost Total Cost of Turnover

$

NOTE: These calculations DO NOT include the costs to market/post/recruit candidates to replace an employee who has left.

This article was prepared by Jerry Petrick, MBA, CGBP, SPHR, PMP and Certified Business Adviser with the Washington State University

14 | Kelso Longview Business Connection | March 2017

Small Business Development Center (SBDC) in Longview. Jerry provides no-cost, confidential business advisory services by appointment.

He can be reached via email jerry.petrick@wsbdc.org

Connect with Legislators Legislative Briefing Breakfast Begins Monday, January 23 - 7:00 am at the RED LION and continues each Monday throughout the Legislative Session

Each week, contact is made with our local legislators, either in person or by conference call, for an update on the bills and issues currently under consideration. Gary Chandler from the AWB is our main source of information as to what is going on in Olympia from a business perspective.

As a business, you often feel the impact from some of the decisions made by our State Legislators on your ability to do business in Washington State. These breakfast briefings give you an opportunity to discuss personally with your elected officials issues that impact your business and seek options that provide for better business operations in Washington.

Three major issues to be addressed during this session that WILL affect your business: Balancing the Budget, McCleary and Predictive Scheduling. Come find out and be heard!

January, 23 - April 24 Legislative Update Breakfast Mondays RED LION, Birch Room 7:00 a.m.

May - December Legislative Committee Meetings First Monday of each month Location for 2017 - Teri’s Restaurant 12:00 Noon

Ribbon Cuttings

Singing its Praises The Rev. Megan Filer from Bethany Lutheran Church had a little help from the congregation at the Longview church's ribbon cutting Feb. 15. The church is located at 2900 Parkview Dr., Longview.

Digging In

The sun came out for the Master Gardeners Foundation of Cowlitz County's February 11 ribbon cutting at its Longview home.

See more photos on the Chamber’s Facebook page or click here.

16 | Kelso Longview Business Connection | March 2017

Ribbon Cuttings

Great Shape

Chamber Ambassadors got a real work out at the Crossfit Confluence, 1255 Alabama St. Suite A, ribbon cutting. Shelby Miller and Benjamin Dobrinski have a beautiful new facility. Stop by and see what they have to offer.

Kelso Youth Baseball 2017 Registration is open now!

Register online at: http://kelsoyouthbaseball.leagueapps.com

Team and Sign sponsorship opportunities are available.

For more information email: kybtreasuer@gmail.com. http://kelsoyouthbaseball.leagueapps.com March 2017 | Kelso Longview Business Connection | 17

Quarterly Luncheon Cowlitz Regional Conference Center

1900 7th Avenue, Longview Thursday, March 30, 2017 11:45a.m. -1:00 p.m.

Exceeding Customer Expectations $25 in advance $35 at the door

WHO IS BRAD? Brad Worthley is an accomplished business consultant with over 42 years of management experience. He is also an internationally acclaimed leadership, customer service and motivational expert who has trained hundreds of thousands of people in a wide range of industries throughout the world since 1991. He has authored four books and produced numerous training videos and audio programs with experts such as Zig Ziglar, Jim Rohn and Brian Tracy.

Also available....

VIP Package (15 available) 10:30 to 11:30 a.m.

Simple Steps to an Extraordinary Career & Life , includes intimate presentation, copy of his new book and the luncheon.

All for only $40 in advance

Register at: www.kelsolongviewchamber.org

Cowlitz Wahkiakum Council of Governments

By Bill Fashing

Executive Director

Planning for the Class of 2035 What will the world be like when the kids born today reach driving age and begin to graduate from high school? This is the type of question planners occasionally ask as they look at long-range plans throughout our region. Here at the Cowlitz-Wahkiakum Council of Govern-

“People born today will never drive a car” – Henrik Christensen

possible and understating of the inevitable.

Where are we today in the process to reach a reality where our general population does not drive itself? The first step is to think about the levels of autonomy as outlined in the graphic below. Following that, I will broadly touch upon our current status. This understanding of today’s reality can help us to project the future.

ments we are generally focused on transportation and economic development planning, but we also work on comprehensive, park, hazard mitigation plans and more throughout our region. We are all facing an increasing rate of change in our daily lives that is tough to keep up with and even more challenging to plan for over a 20-year planning horizon.

Kids born today will face challenges that we can’t even dream of today, and they will see opportunities that were, not so many years ago, the fodder of science fiction. I recently attended the National Association of Regional Councils meeting in Washington, D.C. The sessions included a broad spectrum of issues with a strong focus on transportation. One speaker provided a quote from a robotics expert that really got me thinking. “People born today will never drive a car” is a quote attributed to Henrik Christensen, UC-San Diego Robotics. This is not a statement about millennials and their current propensity to avoid car ownership. It is not a statement about transit making cars unneeded. It is a statement relating to the speed at which autonomous vehicles may take over our roads.

According to Ryan Snyder, TranspoGroup: • Google is expected to have level 4 technology in 2017 • Uber plans to have fully autonomous ride hailing service by 2021 • Continental Automated Systems projects producing cars with a high level of self-automation by 2025 • 22 to 59 percent of vehicles on the road could be self-driven in 2025

Mr. Christensen directs the UC-San Diego Contextual Robotics

What does this all mean for transportation planning and long-

Institute with a mission to develop safe, useful, and human-friendly

range road capacity. How quickly will the freight traffic follow? How

robotics systems that are deeply integrated with how humans live.

will the automation trend impact transit? Who will control the infra-

How more integrated into our lives can a self-driving car be?

structure behind the communications required for this new trans-

If you take this statement at face value, what other implications

portation system to function? I will leave you to speculate on these

might the technological progress present? What kinds of challenges?

questions for now, but will be back to them in the coming months.

The role of planners is to take information we have today and use

Until then, remember that the class of 2035 will be living in a brand-

it to help move our communities into the future with a sense of the

new world.

March 2017 | Kelso Longview Business Connection | 19

PORT TALK PORT OF LONGVIEW NEWSLETTER

The Port of Longview is an economic development asset owned by the community.

SAY IT LOUD, SAY IT PROUD: WE ARE THE PORT OF LONGVIEW What if we told you that you own something that has no expiration date and nearly 100 years of history, would you believe us? You should – ports were established as community assets owned by the tax paying citizens of the port district.

The 2017 Board of Commissioners answer our questions.

SPOTLIGHT ON THE PORT COMMISSIONERS: DOUG AVERETT, JEFF WILSON & BOB BAGAASON What made you want to be a Commissioner?

D.A.: I worked for the Port for most of my career; it was a great way for me to give back to the community and to the Port.

J.W.: An opportunity to affect positive changes at a local level.

B.B.: I recognized the potential for dramatic change in operating revenue and wanted to be a part of that.

When the Washington State Legislature authorized citizens to form port districts in the early 1900s, lawmakers recognized the tremendous economic impacts waterways brought to the region. They wanted prime waterfront property in the hands of the citizens and not monopolized by a handful of private-sector businesses and railroads.

Unlike other local government agencies that are tasked with providing public programs and services, ports were designed as public entities entrusted to act as the community’s business agent.

Ports were established as limited-purpose “municipal corporations” of the state. Empowered with building and developing facilities

What is your favorite part of being a Commissioner?

D.A.: My favorite part is working with our CEO, Norm Krehbiel.

J.W.: Problem solving with an eye on our economic future.

B.B.: Being a part of creating the change necessary to move the Port ahead is a really rewarding part of the position. I also enjoy the atmosphere. Observing the activity taking place as cargo crosses the dock is breathtaking.

Three new informational kiosks have been installed at the park, giving visitors an at-a-glance look at news and information from both the Port of Longview and the park.

Routine monthly maintenance is also underway, including landscaping, lawn and trail upkeep.

For those of you who didn’t know the Port was owned by the community, congratulations on your new asset. And those of you who are familiar with the Port’s ownership, we want you to know that your investments have allowed the Port of Longview to grow and expand into the West Coast’s premiere cargo handling port and you should be proud to share in the Port’s success.

Now that you’re aware the Port is a community owned asset, you’re probably wondering how to voice your opinion on all things Port of Longview.

Ports are governed by publicly elected commissioners who set policies that guide the development, growth and operation of the Port. Commission terms span six years and each of the three Commissioners represent a particular area within the port district.

Commissioners are entrusted with representing the best interests of the citizens and making decisions that will benefit the local economy, while also maintaining stable revenue to keep Port facilities operating.

Find your commission district at www.portoflongview.com/commission

Through public commission meetings and improvements made to the Port that are specifically designed to benefit taxpayers, the Port of Longview is working for you.

COMMISSIONERS

COMMISSION MEETINGS

Jeff Wilson / District 1 Doug Averett / District 2 Bob Bagaason / District 3

Regular meetings are held on the 2nd and 4th Wednesday of every month at 10:00 am and are open to the public. Meeting times are subject to change. For more information, visit portoflongview.com.

CHIEF EXECUTIVE OFFICER Norm Krehbiel

PORTOFLONGVIEW.COM

Port taxes collected from the community are investments in the livelihood of our community. Ports are not private businesses, nor were they designed to be. They were designed to spur economic development, keep money moving through the economy by managing public assets and to create economic benefits and jobs the area.

KNOW YOUR COMMISSION

What is one thing you’d like the public to know about the Port of Longview?

D.A.: The Port continues to be a huge economic engine for the community; it’s something we can all be proud of.

J.W.: It is your Port and we will continue to be the foundation of our local economy.

B.B.: There’s still abundant room for growth at the terminals and Barlow Point. We have the chance to reduces taxes while increasing community involvement.

WILLOW GROVE PARK UPDATE

that create jobs, ports are the only public agencies whose main role is economic development.

LEARN MORE ABOUT THE PORT Is there information you would like to see in Port Talk, or do you have questions related to a story that was featured? Please email info@portoflongview.com, or call 360.425.3305

T. 360-425-3305 F. 360-425-8650

10 PORT WAY LONGVIEW, WASHINGTON 98632

Mind Your Own Business (at the Library)

By Chris Skaugset

Director – Longview Public Library

Monthly library small business classes aimed at helping owners Before I talk about some great, new books at the library, I wanted

are interested in technology, addiction or compulsive behavior, or if

to spend a brief moment telling you about some other things that

you are someone who may be grappling with this very real problem

you may, or may not, know are happening at Your Longview Library.

or know someone who is.

You continue to have access to a rich variety of information sources (both in physical and digital formats), access to technology and the Internet, and programming including story times, adult literacy, and technology classes and training. We have many other programs that you might find fun, useful or interesting as well including Northwest Voices, Movie Nights, art shows, tax help and much more. More directly relevant to the local small business owner, or future one, the library is currently partnering with SCORE to hold monthly classes here at the library to help business owners, or future business owners get started. We are also partnering with WorkSource to offer classes on helping people find jobs and the skills that they might need to do so in this brave new world of technology, online job searching, and digital applications. You can find out more information about these and many of the other programs at your Longview Public Library at our website www.longviewlibrary.org.

The first book that I wanted to let you know about is Adam Alter’s “Irresistible: The Rise of Addictive Technology and the Business of Keeping Us Hooked”. While this isn’t strictly small business related, it is a very relevant topic for many people today. I think it’s common knowledge that technology in almost any of its myriad of forms can be addictive. Comparing compulsive behavior as well as actual physical addiction, Alter makes a strong argument that addiction to technology is just another form of the same problem. He shows many real-world examples including online game playing such as World of Warcraft, to teens that cannot separate themselves from

“The Tao of Charlie Munger: A Compilation of Quotes from Berkshire Hathaway’s Vice Chairman on Life, Business, and the Pursuit of Wealth” by Charlie Munger and David Clark is the second book that I wanted to mention. Munger is Warren Buffett’s longtime business partner and the visionary vice chairman of Berkshire Hathaway. The book is filled with pithy, useful, and just downright fascinating quotes from Munger. The words collected from a widevariety of sources can help teach professional, and amateur, investors how to be not only financially successful but also in life through a combination of investment tips, business philosophy, and rules for living that are as intelligent as he clearly is; as unique as his own life story; and as successful as he has been. Motivation, inspiration and knowledge abound in this collection.

The final book I’m going to present to you this month is “The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World” by Brad Stone. The Bloomberg News journalist’s latest book discusses the revolutionary, new sharing economy through the dual lens of Uber (the ride sharing app) and Airbnb (the homestay rental platform). By comparing the two’s similarities, as well as their differences, Stone is able to capture a great amount of what has made the sharing economy so prevalent discussing both their successes as well as their struggles. All in all, it’s a good choice for anyone who is curious about this new economic model or who is interested in contemporary business history.

their devices, and finally Steve Jobs who did not allow his own chil-

You can find these titles, and much, much more at Your Longview

dren to use iPads because he understood the potential risks. I found

Library. Visit us in person or online and see what we can help you

this to be a fascinating read and an excellent resource for those who

accomplish today.

March 2017 | Kelso Longview Business Connection | 21

Kelso School District

Longview School District

Superintendent Glenn Gelbrich

Superintendent Dan Zorn

Legislation impacts school quality

Literacy – most important thing we do

Nearly everyone knows that our Washington State Legislature is in session and that its task to help govern our Evergreen State is monumental. Nearly everyone also knows that a key – if not the key – issue in this year’s session is how to address educational funding, a task that is as ominous as it is important. And, that’s just the funding part.

On my office wall hangs the pledge I wrote in 2008 to continually remind myself of what I believe should be the primary focus of the public educator – LITERACY. This pledge reads, “I will devote time each day to improving the literacy skills of our students.” I wrote this when I was serving as an assistant superintendent of curriculum and instruction, a role which required daily discussion and focus upon improving the literacy skills of each of our students.

While it is true that adequate and stable funding is essential to the “paramount duty” of our legislators, it is also important to pay close attention to the policy decisions under consideration in Olympia. As the wide array of proposed policies come forward, we must remain mindful of both the intended outcomes and the unintended consequences. As an educator, I encourage the collective leadership within and around the Capitol building to resist quick changes and efforts at quick fixes.

In my conversations with legislators this session has been that while addressing the standards, assessments and other outcomes they set for our state’s youth, show restraint relative to new proposals. Hold those things targets and hold them steady. When it comes to graduation requirements, assessment systems, and other expectations, we hope for a clear and consistent statement of those targets over time.

If we can know those and be confident that they will remain in place, then we educators will work toward those ends. We will modify our practices, build our capacity and work tirelessly to achieve them.

When these things get moved – sometimes back and forth – it diminishes existing efforts, interrupts momentum and creates cynicism regarding the process.

Public education is important to all of us. Follow the process in Olympia. You have a clear stake in the outcomes of this legislative session.

Today, in my role as the superintendent of schools, I strive to maintain this daily commitment to improving our students’ literacy levels. I am convinced that there is no more important thing we do in our schools than to teach our kids to read and write effectively. These skills transcend all subjects and are essential to success in all vocations.

We are working hard in all Longview Public Schools to improve our student’s literacy skills. As I visit classrooms I often ask students, “What are you reading?” I am pleased that, most often, students readily answer that question. More and more, I see our students engaged in writing opportunities, which help improve their ability to think logically, argue effectively, and share creatively. Students are also now reading and writing for many different purposes and about many diverse topics. Science teachers are teaching our students to read and write like scientists. In our social studies classrooms, students are learning to read and write like historians, while Career and Technical Education teachers are preparing their students to read and write in ways that will help assure their workforce success.

As we seek to improve the literacy of our students, I have come to realize that one of our greatest challenges is to get more age-appropriate literature in the homes of our children – particularly our homes, which might be impacted by poverty. Here are some sobering research findings: • The International Association for the Evaluation of Educational Achievement found that “61 percent of America’s low-income children are growing up in homes without books.”

• Researcher Jeff McQuillan found, “The only behavior measure that correlates significantly with reading scores is the number of books in the home.”

• In their book entitled “Meaningful Differences”, Hart and Risley (1995) reported that 3-year-olds from affluent families had larger spoken vocabularies than the parents of families on welfare. Spoken vocabulary is a key in early reading readiness and success.

Residential & Commercial gro.n.control@gmail.com

22 | Kelso Longview Business Connection | March 2017

Each of these pieces of research speaks directly to the importance of our children, from the moment they are born, being immersed in literacy-rich environments in which they are read to, talked to, and given opportunities to explore the language associated with their world. I am incredibly grateful for the many organizations in our community that recognize this and are committed to getting age-appropriate literature in the hands of our children. As superintendent, I look forward to partnering with these organizations and with each of you as we expand upon these essential efforts to improve the literacy skills of our students.

Back to School

Class Act

A large crowd of Chamber members turned out for Business Back to School at Mark Morris High School February 16.

Mark Morris students and instructors led a number of business representatives through hands-on demonstrations in areas like computer integrated manufacturing, computer-aided design and drafting, marketing and digital photopgraphy.

See more photos on the Chamber’s Facebook page or click here.

Frank Meza learns a new skill.

March 2017 | Kelso Longview Business Connection | 23

PeaceHealth St. John Susie Griffin

Wellness Services Coordinator

Wellness in the workplace can work for everyone This is the second in a series that addresses employee retention.

“You manage things; you lead people.” – Rear Admiral Grace Hopper In the previous article, we talked about the finery and trinkets that companies offer their employees, serving sometimes-equal parts incentive and enticement to stay. While having a robust employee benefit and compensation package is helpful in getting competent candidates in your door, it is one of the frequently lower scored reasons why those same competent candidates leave your company.

What is the single most important thing you can offer your employees that reflects positively on your retention record and doesn’t cost a penny?

T-R-U-S-T. This is the one ingredient that every successful leader possesses, regardless of profession: politics, military, education, medical, etc. Why and most importantly, how, does trust affect employee retention?

Trust cultivates a feeling of safety within the workplace. When an employee feels safe, they come out of their survival mode of thinking and doing and into a more thriving and creative space. Being creative has statistically shown to improve productivity, generate solutions and

boost innovation. Cultivating a creative workplace allows employees to feel open to contribute ideas without the fear of failure, leading to a higher level of engagement.

So what are the key ingredients of trust and how can your company’s leaders consistently demonstrate them?

According to Bob and Megan Tschannen-Moran, cofounders of the Center for School Transformation, there are Five Tenets of Trust: 1) Benevolence: Possessing an altruistic personality where your intention and focus is for the wellbeing of your employees will relay to your staff that you have their back.

2) Competence: You have the confidence and skills to do the job at hand. You do not over exaggerate your abilities.

3) Openness: Communicating vital information in an appropriate timeline to the appropriate personnel is essential.

4) Honesty: You communicate the truth. While the truth is not always pretty, it should always contribute to someone else’s wellbeing and growth.

5) Reliability: You do what you say you are going to do. In short, you For more PeaceHealth, see page page 25

Keep your beat PeaceHealth doctors help care for your heart – from preventative care to emergency procedures – so you don’t miss a beat.

peacehealth.org/heart

24 | Kelso Longview Business Connection | March 2017

PeaceHealth, continued from page 24 can be counted on to follow through.

These Five Tenets of Trust should be employed top down throughout a company, but is most critically expressed between direct managers and their reports. Some simple examples are • returning emails within a 24-hour period, • sending a follow up email with action steps that acknowledges an employee’s concern, request or feedback • scheduling and keeping consistent meetings • delegating employees with job tasks that stretch their abilities

The Financial Solution "Business banking at Fibre Federal has always been a friendly and affordable experience. I am on a first name basis with most of the tellers and any concerns I may have are always addressed with courtesy and professionalism."

• ask questions genuinely and allow your employees to answer • keep record of your employees accomplishments and bring them up during performance reviews • personally signed thank you notes, specifically stating the employees action and how it positively impacted the company • know how your employees like to be acknowledged and rewarded • be accessible either through email, phone, pager or in person • always recognize the try Good luck, and remember, “to be inspired is great, to inspire is incredible.”

We look forward to handling your next real estate transaction.

Our Escrow Team…

Why Our Service is the Difference!

-Nathan Yanez, Owner ASAP Business Solutions

Since 1982, Cowlitz County Title has been the trusted company the community turns to when buying, selling or refinancing a property.

Bring your business to Fibre Federal for Business Plus Checking, Business Online Banking, remote deposit, low-cost loans, and incredible member service.

360.423.8750 1.800.205.7872 www.fibrecu.com

Whether you need title, escrow or property search information, come in for our exceptionalservice. Leave with the secure confidence that your real estate investment is properly insured and protected.

Title Insurance Escrow Service ■ Residential & Commercial ■ 1031 Exchange ■ Locally Owned

Bianca Lemmons VP/Manager/LPO

Deanna Cornelison Escrow Officer

Shelby Caufman Escrow Officer

Linda Comley Escrow Officer/LPO

Leah Stanley Escrow Assistant

Rita Lawrence Escrow Assistant

Kristy Norman Escrow Assistant

■ ■

1159 14th Avenue, Longview, WA 98632 ■ Phone: 360.423.5330 ■ www.cowlitztitle.com Federally insured

by NCUA

Banking made easy

March 2017 | Kelso Longview Business Connection | 25

BUSINESS AFTER HOURS Engraving Emporium The Engraving Emporium offers a full range of CNC mechanical and laser engraving. Come network with us and learn more about this downtown Longview business!

Tuesday, March 14

Food

5:30 to 7:30 PM 1165 Commerce Ave. Longview, WA

Drinks

$15 in advance - $20 at the door www.kelsolongviewchamber.org

Raffles

Business After Hours

Class Act

Columbia Theatre for the Performing Arts hosted February's Business After Hours with entertainment and plenty of giveaways like the basket Brian Brault picked up. Thank you Gian Morelli.

See more photos on the Chamber’s Facebook page or click here.

Phil Roger with BiCoastal Media was also a winner.

March 2017 | Kelso Longview Business Connection | 27

Workforce Southwest Washington

By Alyssa Joyner

Cowlitz Wahkiakum Outreach Specialist

Engaging with youth connects your business to future employees and customers An anonymous quote says, “Children are great imitators. So give them something great to imitate.”

In workforce development that means exposing young people to adults in jobs, careers, companies and industries they might not normally encounter.

One way Workforce Southwest Washington (WSW) is supporting these career exploration initiatives is by helping to launch the first-ever Wahkiakum Career Day on March 29.

Our partners in this effort are the Wahkiakum School District, Wahkiakum Chamber of Commerce, WorkSource Cowlitz/Wahkiakum and the Marine Resource Committee.

“The event is an opportunity for our students to learn about a variety of career pathways and options,” said Stephanie Leitz, principal in the Wahkiakum School District. “It also shows them the types of jobs and companies in our area.”

Career Day will bring companies (hopefully many from Cowlitz County) to Wahkiakum High School to interact with 9th through 12th graders.

Employers from all industries, including health care, manufacturing, technology, construction, finance, hospitality, retail, apprenticeship and transportation are invited to host a table for free.

“Bringing businesses from the surrounding area into our school gives them exposure to our community and to potential new employees and customers,” said Carrie Backman, director of the Washington State University Wahkiakum County Extension.

Children in smaller communities and rural areas sometimes have limited exposure to what’s available. We must bring the information and opportunities to them so they have a chance to make informed decisions about work, jobs and education.

You can help. Reserve a free table at the March 29 Wahkiakum Career Day and spend a couple of hours speaking with high school students about the types of jobs and careers that help your company run.

The event will be 1 to 3 p.m. in Wahkiakum High School’s gymnasium, 500 South 3rd St., Cathlamet, Wash., 98612.

Table space is limited, so please reserve your spot by March 22. Click here to reserve a table or go to https://www.eventbrite.com and search for “Wahkiakum Career Day.” You can also contact me at ajoyner@ workforcesw.org or 360-921-2966.

Prior to the session with employers, Partners in Careers (PIC) will lead students in all grades through activities and workshops on interviewing, how to dress and career resources. WorkSource will conduct mock interviews and resume checks with the older students and the school will provide tools to help students engage in conversation with the employers.

The future of your business depends on your employees and customers. Youth are our future. Come meet them!

Alyssa Joyner is the Cowlitz Wahkiakum Outreach Specialist for Workforce Southwest Washington. Reach her at ajoyner@workforcesw.org or 360-921-2966.

Looking for staff? Express can help!

Available for Site Development & Excavation Work

Express can help you find, screen, test, hire, train & motivate your employees.

Find us on

Dan Frazier

360-749-3107

Licensed & Bonded

mtvcontracting.com

MOUNTVC853D6

28 | Kelso Longview Business Connection | March 2017

360.414.1200 • www.expresslongview.com Jan 2017 Chamber Ad 4 x 2.5

February Ambassador of the Month Dennie Meza

Columbia Theatre

New Red Coat catches on quickly Dennie Meza hasn’t been a Chamber of Commerce Red Coat very long, but long enough to earn February’s Ambassador of the Month honor.

Dennie joined the Ambassador program in September. She currently works with the Columbia Theatre in marketing, and just accepted a position at Mark Kuning’s Farmers Insurance as an agency marketing representative.

When she isn’t attending ribbon cuttings, Business After Hours, and assisting new Chamber members, Dennie is working in the community and spending time with her husband.

We are thrilled to have Dennie on the team, said Chamber Project

Manager Lindsey Cope.

“Thank you for jumping right in and being a great representative!

Keep up the fantastic work!”

Chamber Ambassadors, known as the Red Coats, are an integral part of the Chamber of Commerce. The Ambassador team is made up of active Chamber volunteers whose responsibilities include meeting and greeting at Chamber events, welcoming new members and assisting at ribbon cuttings and community events. Ambassadors juggle busy professional careers while making time to assist the Chamber at a variety of events year long. If you would be interested in wearing a red coat and representing the Chamber, contact CEO Bill Marcum at the Chamber office.

EFFECTIVE ADVERTISING & MARKETING STRATEGY STARTS HERE NOW IS THE TIME TO BRING YOUR BUSINESS INTO THE LIGHT WITH A PLAN!

ADVERTISING MEDIA - BRANDING & MARKETING COLLATERAL DESIGN & PRINTING - PRODUCT PHOTOGRAPHY RESPONSIVE WEBSITES - SEO - SOCIAL MEDIA MANAGEMENT

CALL TODAY TO SCHEDULE A FREE CONSULTATION!

(360) 353-3799 1324 VANDERCOOK WAY, LONGVIEW

WWW.M-Y-AGENCY.COM March 2017| Kelso Longview Business Connection | 29

In The News

Streetscape construction final phase scheduled to begin this spring This spring, the City of Longview will begin constructing the final phase of streetscape improvements in the 1200 block of Commerce Avenue. The project will replace and upgrade sidewalks, crosswalks, bulbouts, street trees, lighting and furnishings starting from the south side of Hudson Street and ending at the south side of Hemlock Street.

Pending weather impacts and unforeseen delays, city leaders anticipate construction will take about three months to complete. To minimize disruption, hours of work will be limited to 7 a.m. to 6 p.m. and construction will not be allowed on both sides of the street at the same time.

Depending on the contractor, work may occur over a four- or five-day work week. Businesses are encouraged to use alley entrances but the contractor will be required to maintain storefront access at all times.

April through June, Commerce Avenue will be temporarily converted to one lane, one-way, southbound. In an effort to minimize the time for construction, on-street parking will not be allowed. However, the Stylemaster parking lot will temporarily be made available for public parking and signage will be provided to assist customers to find parking. In the two prior downtown projects, city leaders found on-street parking was not well utilized and hindered the contractor’s progress.

The City is committed to keeping businesses and residents informed about construction, and to encourage people to visit downtown despite construction impacts. Regular project updates will be provided through public service announcements, email, Longview Downtown Partner-

ship newsletter and online at www.mylongview.com. To help make this project successful, please notify employees, tenants and customers so they are better prepared to make adjustments.

Chief operating officer seeks to capitalize on Port of Longview’s momentum Bringing a wealth of maritime experience, Dan Stahl joins the Port of Longview to guide day-to-day operations as the new chief operating officer.

In his role as COO, Stahl will provide leadership and vision in managing real estate and marine development opportunities, while simultaneously leading the Ports economic development efforts.

“Dan is an outstanding addition to our team,” said Port of Longview Chief Executive Officer Norm Krehbiel. “His experience and knowledge of Washington ports provides valuable input to Port operations and business development.”

Stahl joins the Port as it undertakes major infrastructure projects and expansion. Of note, he will lead the charge in securing a tenant for Bridgeview Terminal and maintaining momentum on the redevelopment of the former Continental Grain Terminal.

“The Port of Longview is an established leader in the cargo handling industry,” said Stahl. “I’m excited to be a part of such a successful team For more In The News, see page 31

EmploymEnt law

WALSTEAD MERTSCHING

Attorney Nicole M. Tideman

AT TO R N E Y S AT L AW

Attorneys in our employment and labor law department represent employers and employees throughout southwest Washington. We handle matters regulated by the Washington State Human Rights Commission, the federal Equal Employment Opportunity Commission, the Washington State Department of Labor and industries, and the United States Department of Labor. Our attorneys can provide representation in all state and federal courts in Washington, including the Washington State Supreme Court.

• Alternative Dispute Resolution • Disability Accommodation Issues • Discrimination Claims • Employee Training • Employment Contracts and Manuals • Family and Medical Leave • Hiring, Discipline, and Termination • Investigation of Complaints

• Labor Relations • Litigation • Non-competition Agreements • Severance Agreements • Sexual Harassment Claims • Unemployment Compensation • Wage and Hour Disputes • Wrongful Termination

30 | Kelso Longview Business Connection | March 2017

A Full Service Civil Law Firm for over 90 Years CIVIC CENTER BUILDING, 3RD FLOOR 1700 HUDSON ST., LONGVIEW, WA

(360) 423-5220 Longview www.walstead.com

In The News continued from page 30 and contribute to the Port’s continued success.”

Prior to joining the Port, Stahl served in an operations capacity at both the Port of Bellingham and Port of Anacortes. He received his master’s in Ocean Systems Management from the Massachusetts Institute of Technology after completing his bachelors in Marine Transportation Operations from the Maine Maritime Academy.

Cowlitz County awarded two grants totaling $297,174 Cowlitz County was awarded two federal grants from Washington Department of Commerce Community Development Block Grant (CDBG) Program totaling $297,174 Cowlitz County was one of 22 rural communities who were awarded by the Washington State Department of Commerce Community Development Block Grant for General Purpose as part of the $10 million awards on September 15, 2016.

“These grants strengthen communities by helping address the diverse needs of rural areas – from priority infrastructure to affordable housing and economic development,” said Commerce Director Brian Bonlender in a press release. “Commerce works with local government leaders to target strategic investments that will support the goals and aspirations of their communities and the people who live, work and raise their families there.”

The first federal grant passes funds through to Lower Columbia

Community Action in the amount of $217,590; to rehabilitate 12 housing units in non-entitlement areas in Cowlitz County. This will be distributed through a local assistance program for low- and moderate-income owned units.

“CAP is excited about the opportunity to work on preservation of affordable housing stock in the non-entitlement areas of Cowlitz County. This will be a win-win situation with the housing rehabilitation, followed by weatherization with the added benefit of energy savings,” Ilona Kerby, executive director, said.

The second federal grant award is for $79,584 as pass-through funds to Housing Opportunities of Southwest Washington, to rehabilitate the Beechwood Duplexes in Woodland. This is a facility owned by (HOSWW) that houses low- and moderate-income adults and families.

“Housing Opportunities of Southwest Washington is excited about this award of grant funding and we look forward to working with Cowlitz County to improve homes of families we serve in Woodland. Affordable, quality housing is a basic building block for families looking for a chance to succeed in school and life. This award and the resulting improvements will help us create an environment that supports that effort and ultimate success,” said CEO Christina Pegg.

Both grant awards were tied to the Cowlitz County Ten Year Plan to End Homelessness by maintaining affordable housing. Essentially, future vacancies in any of these houses or units could possibly be filled through the use of Coordinated Entry Program, which screens and assesses the most vulnerable homeless to help them get back on their feet through such programs as Rapid Rehousing or Section 8 vouchers.

SAVE UP TO 50% ON

Your Electric Heating Bill!

LeeRoy Parcel Manager/LPO leeroy@cascade-title.com

Ductless heating and cooling systems provide year-round comfort and saves you up to 50% on your electric heating bill. With an $800 rebate from Cowlitz PUD, installing a ductless heat pump has never been this easy and affordable.

Get started now by finding an experienced local installer at GoingDuctless.com

Alison Peters Bonnie Woodruff Diane Kenneway Dennis Bird Escrow Officer/LPO Escrow Officer/LPO Escrow Assistant Senior Title Officer alison@cascade-title.com bonnie@cascade-title.com diane@cascade-title.com dennis@cascade-title.com

Lindsey McTimmonds Marketing/Recording recording@cascade-title.com

1425 Maple St. Longview, WA 98632 360.425.2950 www.cascade-title.com

Connie Bjornstrom Receptionist/Typist connie@cascade-title.com

March 2017 | Kelso Longview Business Connection | 31

Chamber Connection

Boogie Fever

Brandy Kays-Olinger from the Lower Columbia Professionals dropped by the studio in February to show off her disco moves with Carey and Karen and talk about LCP's scholarship fundraiser Boogie Nights. The Chamber's weekly "Your Chamber Connection" radio show on Bicoastal Media Longview KEDO 1400 AM and 99.1 FM also hosted Barbara Clausen and Reverend Megan Filer with Bethany Lutheran Church. Listen in on Wednesdays at 3 p.m.

See more photos on the Chamber’s Facebook page or click here.

Special co-host Jason Meunier sat in with Carey to host Gian Morelli with Columbia Theatre for the Performing Arts, February's Business After Hours host.

Jason wasn't the only guest host, Chamber CEO Bill Marcum stepped behind the microphone to welcome Jill Diehl with Longview Public Schools, who talked about February's Business Back to School at Mark Morris High School. Peter Bennett from Millennium Bulk Terminals also stopped by to update listeners about the Chamber's weekly Legistlative Briefings every Monday morning at Kelso Red Lion Hotel and Conference Center during the open session.

32 | Kelso Longview Business Connection | March 2017

Chamber Connection

Men Who Care

Jeff Wilson joined Chamber hosts Jason and Karen to talk about the new philanthropic group 100+ Men Who Care Lower Columbia Chapter. Their inaugural event takes place March 15 at the Regent. New Chamber board member Wendy Kosloski with Teague's Interiors in downtown Longview also took a seat. Did you know they teach courses on Annie Sloan Chalk Paint?

Karinsa Holmes-Solo, Noah Kennedy and Maggie Kennedy with the Dino Doozer Foundation squeezed into the booth to tell us about their upcoming Venetian Carnival Masquerade Ball fundraiser March 25.

“Your Chamber Connection� EVERY Wednesday Hosts of the Show: Carey Mackey, Red Canoe Credit Union ; Brooke Fisher-Clark, United Way; and Karen Sisson, NORPAC, and Lindsey Cope with the Chamber.

Stream live at www.threeriversradio.com Local guest and current events

Would you like an opportunity to be on Your Chamber Connection or to have more information about the qualifications of an open house or ribbon cutting? Contact Bill or Lindsey at the Chamber 360-423-8400 March 2017 | Kelso Longview Business Connection | 33

2017 January 10: Teri’s Restaurant February 7: Columbia Theatre March 14: Engraving Emporium April 11: Jessica Wade, State Farm May 9: Amada Senior Care June 20: Monticello Hotel July 11: Community Home Health & Hospice (FREE) August 8: BiCoastal Media September 12: Wheeler’s October 10: Silver Cove RV November 14: Stewart Title December 12: TBA (Holiday Mixer)

New Members

Add your business to our growing membership – Call 360-423-8400 Today!

Kelso Youth Baseball Teedara Garn PO Box 30 Kelso, Wash., 98626 360-430-6126

Applebee’s Longview Cassandra Williams, marketing manager 400 Triangle Center Longview, Wash., 98632 360-414-8989

Business Association with opportunities to promote trade through Chamber socials, special events and committee participation.

• Annual Meeting and Banquet • Networking Events • Committee Participation • Business Contacts • Quarterly Membership Meetings

• Business Card Display • Use of Chamber Logo Representation through action committees, candidate forums and up-to-date action alerts.

• Legislative Representation • Issues Tracking and Information • Task Forces • Candidate Forums

• Civic Representation

• Legislative Update Breakfast

• Monthly Business After Hours

• Demographics Publication

Business Services include marketing for your business, referrals and access to Chamber publications and research data.

• Mailing Labels • Membership Window Decals • Member Referrals • Ribbon Cutting • Website Links • Member to Member Discounts • Membership Directory • Tax Deduction • Newsletter

Packages Basic Membership Package – $275 or $26 per month.

Bronze Membership Package – $500 or $46.66 per month.

Silver Membership Package – $1,000 or $86.33 per month.

Gold Membership Package – $2,500 or $211.33 per month.

Platinum Membership Package – $5,000 or $416.66 per month.

Diamond Club Membership Package – $10,000 or $834 per month.

Nonprofit Package – $180 or $18 per month.

Steve Dahl

Real Estate Broker / Property Manager

1700 Hudson Street, Suite 101 Longview, WA 98632 SRDahl@PNWR.com

1157 3rd Avenue, Suite 218

1157 Longview, 3rd Avenue, WA Suite 98632 218 1157 3rd360.952.3100 Avenue, Suite 218 Longview, WA 98632 Longview, WA 98632 www.amadaseniorcare.com 360.952.3100 360.952.3100 www.amadaseniorcare.com www.amadaseniorcare.com

I’m committed to providing high quality, personal service.

Your endorsement to family, friends and colleagues is the life blood of my business.

I greatly appreciate your referrals!

Cell (360) 431-3540 • Office (360) 423-4663 • Fax (360) 423-4693

www.PNWR.com March 2017 | Kelso Longview Business Connection | 35

Hosted by:

Date: Thursday, March 16, 2017 Location: American Legion (1250 12th Ave., Longview) Time: Doors open at 5:30 pm (First game starts at 6 pm)

Cost: $20 Register at: www.kelsolongviewchamber.org Get lucky at our festive Spring event filled with food, beverage, prizes, 50/50 raffle, and of course 10 games of BINGO! 100% of the proceeds go to the Lower Columbia Professionals Scholarship Fund to benefit local graduating high school seniors in Cowlitz County.

Welcome Back!

The Kelso Longview Chamber of Commerce would like to give a SHOUT OUT and a big THANK YOU to the following loyal members for renewing their partnership with us. *Interwest Benefit Consultants *Columbia River Carpet One *Compendium Consulting *Cowlitz County Guidance Association *Estetica Day Spa *State Farm Insurance – Scott Fischer *Diamond Residential *Applied Application *Broderick Gallery *American Legion *Coleman Cellular *Port of Woodland *Cowlitz Credit Union *Industrial Packing *Pacific Fibre Products *Errand Girl *American Family Kari-Ann Botero *Guild Mortgage *Hometown National Bank *Island Sun Tanning, Inc. *Kemira Water *Sterling Insurance *United States Army *Lexi’s Pizza *B & B Air Conditioning & Heating *Community Health Partners/Cowlitz Free Medical Clinic *Pro-Caliber Longview Motorsports *Red Canoe Credit Union Washington Way *Red Leaf Coffee *BA Design *American Red Cross *Esteem Salon *Hydraulic Service, Inc. *ProBuild *B & R Mini Storage *Banda’s Bouquets *Be Cause Business Resources, Inc. *Best Western Aladdin Inn *Busack Electric *Calportland *Columbia Security *Copies Today Speedy Litho, Inc. *Cowlitz Container & Diecutting *Edward Jones-Nick Lemiere *H & S Enterprises *Habitat For Humanity Cowlitz County *Hart Radiator *Heartsong Massage

*J. L. Storedahl & Sons, Inc. *Kaiser Permanente *Les Schwab Tire Center *Longview Timber Corp *Longview Urology *Ocean Beach Self Storage *P. T. Northwest *Pacific Office Automation *Papa Pete’s Pizza – Longview *PeaceHealth St. John Medical Center *Pets, Pawns & Imports *SW Washington Symphony *The UPS Store *TSYS Merchant Solutions *Washington State University Vancouver *Zip Local *Berkshire Hathaway *Cowlitz River Dental *Dream Dentistry *Reality Homes *Longview Eagles *Service Master *Ricoh *Planet Fitness *WA Division of Vocational Rehabilitation *ASAP Business Solutions *My Agency *Area Agency on Aging Disabilities of Southwest Washington *Dino Doozer *Windemere Kelso-Longview *Advanced Dental Services, LLC *Cutright Wholesale Plumbing Supply *Longview Housing Authority *Schlecht Construction, Inc. *Castle Rock Chamber of Commerce *Interstate Wood Products, Inc. *Kalama Chamber of Commerce *Lower Columbia CAP *M & R Painting, Inc. *Mint Valley Federal Credit Union *Newrock Homes, Inc. *Northwest Auto Specialist, Inc. *Retirement Strategies *Simpson Timber Company - Longview Lumber Operations *Superior Tire Service, Inc. *Woodland Chamber of Commerce *Longview Outdoor Gallery

*The OM Home *Triangle Bowl *Cowlitz County Chaplaincy *Biggs Insurance Services *Clay Bartness *Comcast *Dick Hannah Toyota *Fred Meyer, Inc. *Heritage Bank - Kelso *Heritage Bank - Longview *Longview Engineering And Design *McCord Bros. Nissan Dodge *Millennium Bulk Terminals *Minuteman Press *Professional Communication Services *Servpro of Longview/Kelso *Sierra Pacific Mortgage *Twin City Bank *Waste Control Recycling, Inc. *Woodford Commercial Real Estate *Bicoastal Media LV DBA KLYK/KRQT/ KEDO/KBAM/KPPK *Columbia Theatre for the Performing Arts *Craig Stein Beverage *Dahl McVicker Funeral Homes *Entek Corporation *Frontier Rehabilitation & Extended Care Center *Gibbs & Olson, Inc. *Humane Society of Cowlitz County *Lemondrops Photography *Life Mortgage *Music & More D.J.s *Noelle McLean, PS *Office Depot Max *Pacific Lumber & Shipping Co. *Papé Machinery *PNE Construction *Red Canoe Credit Union *Red Canoe Credit Union - 30th *Safway Services, Inc. *Searing Electric & Plumbing *Steele Chapel Longview Memorial Park *The Dog Zone *Umpqua Bank *Utilize I.T., Inc. *Walmart *Animal Health Services, Inc., PS *Arnitz, Suzanne *Baxter Auto Parts Inc.

March 2017 | Kelso Longview Business Connection | 37

Welcome Back! *Behrends Body Shop *Bob's Sporting Goods *Burger King - Longview (Main) *Collins Architectural Group, PS *Country Village Nutrition Shoppe and Cafe *Day Wireless Systems *Ethnic Support Council *Fiesta Bonita Mexican Grill & Cantina *Foster Farms *Gallery of Diamonds *Global Images Graphic Design & Marketing *Hilander Dental *Kelso Rotary *Les Schwab Tire Center *Longview Tire Sales, Inc. *Northwest Motor Service *Overhead Door Company of Southwest Washington *Peter C. Wagner, DMD, PS *Propel Insurance *Shamrock Spirits & Grill *Shirley L. Smith *Stirling Honda *Sweet Spot Frozen Yogurt *Taco Time *The Daily News *The Roof Doctor, Inc. *Twin City Glass Co. *Twin City Service Co. *Weatherguard, Inc. *Wilcox & Flegel Oil Company *WorkPlace Wellness *WorkSource - Cowlitz/Wahkiakum *Brown & Brown Northwest Insurance *Corwin Beverage *Cowlitz River Rigging, Inc. *Educational Service District No. 112 *Emergency Support Shelter *Fairway Collections *Futcher Group *Hart C's Steakburger & Thai Food *Kelso School District *Kelso Theater Pub *Kelso-Longview Television, Inc. *KeyBank *Longview Early Edition Rotary *Longview Eye & Vision *Longview Physical & Sports Therapy *Longview Self Storage * Mobile Mic Entertainment *Northwest Hardwoods, Inc. *Opsahl, Dawson & Company, P.S.

*Renaud Electric Company, Inc. *Reprographics, Inc. *Solvay *Southwest Washington Blood Program *United Way of Cowlitz & Wahkiakum Counties *Willamette Dental *Anderson & Anderson Advisory, LLC *Better Business Bureau *C's Photography *Cadillac Island Casino *Cowlitz County Museum *Cowlitz Economic Development Council *Cowlitz Indian Tribe *Epson Portland *Erickson Glass Co. *Estetica Day Spa *Fibre Federal Credit Union - Castle Rock Branch *Fibre Federal Credit Union - Kelso Branch *Fibre Federal Credit Union - Ocean Beach Branch *Fibre Federal Credit Union - West Kelso Branch *Fibre Federal Credit Union - Woodland Branch *Guesthouse Inn & Suites *Kellogg Supply, Inc. *Longview Country Club *Lower Columbia Economic Development Council *Motion Industries, Inc. *Mount St. Helens Creation Information Center *N.W. Deli Distribution, Inc. *Pathways 2020 *Prestige Senior Living Monticello Park *Progress Center *Red Lion Hotel & Conference Center *Riverview Community Bank *Sessions Plumbing & Heating, Inc. *Three Rivers Christian School *Timothy E. Nelson, DDS *Weyerhaeuser *Advanced Message & Dispatch *Beacon Hill Rehabilitation *Bob Beal Insurance Agency Inc. – State Farm *Building Industry Association of Clark County *Cascade Networks, Inc. *Cascade Select Market *Columbia River Reader *Davis & Associates, CPAs, PS

38 | Kelso Longview Business Connection | March 2017

*Eldon Robbins Auto Sales, Inc. *Goodwill of the Olympics and Rainier Region *Longview Downtowners *Longview Pawnbrokers & Bail Bonds *North Pacific Paper Corporation/NORPAC *Performance Sheet Metal, Inc. *Prographyx *Snap Fitness *Stageworks Northwest *Stewart Title *Super 8 of Kelso/Longview *Three Rivers Mall *Youth & Family Link *Altrusa International Inc. of Longview-Kelso *Be Cause Business Resources, Inc. *Canterbury Inn *Columbia Ford Hyundai Nissan *Craig Martin The Voice dba Martin Audio Services *Ecological Land Services, Inc. *Eoff Electric Company *Fibre Federal Credit Union - Main Branch *Jansen Flowers & Gift Gallery *KLOG/KUKN/the WAVE Radio Stations *Longview Radiologists, P.S., Inc. *Omelets & More *PeaceHealth St. John Medical Center Foundation *Teri's Restaurant *American Medical Response *Beacon Hill Sewer District *Cascade Title Company *CCS *City of Kelso *City of Longview *Comcast Spotlight *Costco Wholesale *Cowlitz County *Cowlitz County CASA *Cowlitz County PUD *Cowlitz County Title Company *Cowlitz Wahkiakum Council of Governments *David E. Houten, DDS *Diamond Showcase *Document Management Archives *Dorothy Bain Hanson *Emerald Kalama Chemical *Express Employment Professionals *Freddy’s Just for The Halibut *Gordon Sondker *KapStone

Welcome Back! *Koelsch Senior Communities *L.G. Isaacson Company *Longview Memorial Park, Funeral Home & Crematory *Lower Columbia College *Miller Paint *Pacific Tech Construction, Inc. *Port of Longview *Rodman Realty, Inc. *Steel Painters/Railco *Swanson Bark & Wood Products, Inc. *The Golden Palace *The Red Hat *Three Rivers Eye Care *U.S. Cellular *Walstead Mertsching, PS *Watkins Tractor & Supply Co. *Canterbury Gardens *Canterbury Park *Congressman Brian Baird *US Senator Patty Murray *Acupuncture Northwest *Budget Blinds of Longview *Columbia Bank - Longview Branch *Columbia Funeral Service

*Columbia River Mill Outlet *Columbia Wellness *Continental Investors Services, Inc. *DeFrancisco Lampitt and Brado PS *DSU Peterbilt *Fire Mountain Grill & Summerland Catering Services *G L Booth – J G Davis & Associates *Green Hills Crematory - Cascade NW Funeral Chapel *Kay Green *Lower Columbia Contractors Association *Signature Transport, Inc. *State Farm Insurance - Scott Fischer *Teague's Interiors OUR LATEST RENEWING MEMBERS *All Out Sewer & Drain Service, Inc. *Baker Lumber Company, Inc. *Brusco Tug and Barge, Inc. *Carl's Towing Service & Repair, Inc. *Carlson's Heating & Air Conditioning, Inc. *Cascade Natural Gas Corporation *Coldwell Banker Bain *Cole's Appliance Repair

*Comfort Inn *Community Home Health & Hospice *Family Health Center *Housing Opportunities of SW Washington *Interiors Plus *J H Kelly, L.L.C *Life Works *Longview Orthopedic Associates, PLLC *Longview Public Schools *Masthead Restaurant *McDonald's of Longview *McDonald's of Longview II *Nipp & Tuck Inc. *Ocean Beach Animal Hospital *Pacific Fibre Products, Inc. *Paperbacks Galore, Inc. *Real Living The Real Estate Group *Rush Insurance/Financial Services, Inc. *Somerset Retirement Home and Assisted Living *T.C.'s R.V. & Mini Storage, Inc. *United Finance *Viking Automatic Sprinkler Company *Wasser & Winters Company *William (B. J. ) R. Boatsman

Your Locally Owned and Operated Community Bank • Checking, Savings and CDs • Business Loans • Construction Loans • SBA Loans 729 Vandercook Way, Longview

(360) 414-4101 www.twincitybank.com

There’s a Difference.

March 2017 | Kelso Longview Business Connection | 39