August 2019 Business Connections

August

2019

Business Connection

Volume 11, Issue 8

Kelso Longview Chamber of Commerce

Even with a change in dates, Island Bingo was a big hit.

The food, the atmosphere and the prizes were Maui-wowie, check it out on page 29.

Chamber CEO’s Message

By Bill Marcum

Kelso Longview Chamber of Commerce Team Bill Marcum, CEO Amy Hallock Project Manager Pam Fierst Office Manager Joelle Wilson Social Media Services

Kelso Longview Business Connection is published monthly by the Kelso Longview Chamber of Commerce 105 N. Minor Road • Kelso, WA 98626 • 360-423-8400 kelsolongviewchamber.org To advertise, call Bill Marcum, 360-423-8400 or email bmarcum@ kelsolongviewchamber.org Ad Deadline: 20th of each month

Minimum Salary Increase to $79,872–Can You Afford It?

I

n April of 2018, we were notified that Department of Labor and Industries planned to review the state’s minimum exempt salary wage requirements. Since that time, the Chamber has sent countless emails, submitted written comments, and shared the information with others. Recently L&I released its proposed updates for Washington state law. The proposal is alarming and will have intense impacts on workers, businesses, and nonprofits alike.

Take our quick five question quiz to see how it may affect you http://survey.constantcontact.com/survey/ a07egh2sfghjy7k879h/start

Background Story The U.S. Department of Labor last updated the executive, administrative, and professional (EAP) salary wages and language in the 1970s. Just before President Obama left office, he directed the Secretary of Labor to update the overtime regulations and increase the current minimum salary of $23,600 to a minimum salary threshold of $47,476 per year. That rule was declared invalid by the United States District Court for the Eastern District of Texas, and the Fifth Circuit dismissed the Department of Labor’s appeal in September 2017.

Washington state last updated its rules in 1976.

At that time, their effort reflected the federal updates – mirroring the amounts, details, and requirements. This spring the U.S. Department of For more Minimum Salary, see page 3

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Minimum Salary, continued from page 1 Labor announced they plan to update federal wage minimums and will likely increase the base salary to $35,308 per year at that time.

of $79,872 for workers statewide based on the minimum hourly wage. The table below shows the proposed increases.

Proposal Information At first glance, Washington state L&I’s update doesn’t appear to be too great of a leap, with businesses of less than 50 employees only facing an increase of minimum salary to $35,100. That made me wonder, “Why aren’t they just updating the rules to be the same as the Feds if it’s so close?” Washington Nonprofit provided the answer, $35,100 would just be the first step toward a 2.5 multiplier of the minimum hourly wage by 2026.

This equates to a minimum annual salary

What Can You Do? Hearings Begin Now L&I will hold public hearings on the proposal, the closest hearing will be Vancouver, Aug. 15, 9 a.m. to noon at Clark College, Columbia Tech Center, 18700 S.E. Mill Plain Blvd., Vancouver.

Click here to view hearing details.

How to Prepare for a Hearing To prepare for the hearings simply gather your thoughts and make a few notes. From

an employer’s point of view, explain what the proposed changes will mean for your mission, services, costs, staffing plans, employee benefits, and any other impacts relevant to your organization. Here is a guide to organize your thoughts from Washington Nonprofits that you may find helpful.

Next Step: Please mark down Aug. 15 as the time is now to make your voice heard.

Information provided by Washington Nonprofits and Heidi McCutcheon, Shelton Chamber CEO.

Congratulations to Kristy on your advancement to Jr. Escrow Officer!

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August 2019 | Kelso Longview Business Connection | 3

Cowlitz County Commissioners

By Dennis Weber

Catching Up On Cowlitz County News

Castle Rock Police and Public Shooting Range – Sheriff Brad Thurman reports that he has reached an agreement with the Castle Rock Police Department and the Cowlitz Game and Anglers to allow Castle Rock officers to utilize the public shooting range at Toutle Park for training. These officers will join with the Washington State Patrol is using this valuable county resource for training purposes.

bars seems to be steadily increasing each year, diking district officials and port officials have shared the concerns of county commissioners over reduced flood capacity. Chief of Staff Axel Swanson has negotiated an agreement with local COE officials to begin the monitoring as a prelude to potential dredging of the lower Cowlitz. The expected price tag to be shared by local entities should be $90,000 to $100,000.

Road Projects and Fish Barrier Removal – Cowlitz County Engineer Susan Eugenis recently updated commissioners on the progress of various road improvements, totaling well over $6 million. They include grants from the state for removal of fish barriers by replacing culverts with concrete boxes that salmon can pass through. Additional improvements include FEMA-financed storm damage repairs dating back to 2015. Major projects include Storm, Ostrander, and Delameter roads, as well as Spencer Creek Road and Woodland Dike Road.

Landfill Revenues Increasing – Public Works Director Mike Moss recently presented a contract to receive solid waste at the landfill from Portland-area carriers in case of emergencies, such as closure of roads in the Columbia Gorge due to fire, as happened in recent years. The commissioners approved a rate significantly higher that local industries pay. The County’s Solid Waste Advisory Committee will be meeting soon to review current landfill policies and procedures, he also reported.

State DOC and County Jail – Chief of Staff Axel Swanson is negotiating with state Department of Correction officials over rates to be paid for housing probation violators. These are folks who have failed to check in regularly with their parole officers or have violated terms of their probation. The current contract has expired. Although state revenues make up a significant share of the jail budget, they currently fall short of the state’s own figure on the costs of housing these prisoners. Cowlitz County taxpayers should not be subsidizing the state for this program.

USACOE and Cowlitz River Monitoring – During the Great Recession the U.S. Army Corps of Engineers (COE) stopped monitoring the flow of sediment down the Cowlitz River, a continuing problem from the 1980 eruption of Mount St. Helens. As the number of sand

2020 Budget Preparations – County departments have been called to prepare for next year’s budget by County Auditor Carolyn Fundingsland. With a 2019 budget of $250 million dollars, the review of needed (and desired) changes is under way with public hearings scheduled to begin in September. The $70 million general fund (financed by various property and sales taxes) pays for most law and justice activities from the morgue to juvenile center, as well as the museum, the fair, county extension services, and general government (treasurer, auditor, and assessor). A big chunk of the $70 million enterprise funds are generated by the landfill. Another $64 million are special revenues, generated by federal and state grants, as well as permit fees and the $10 million dollar road tax. One department we are dropping, though, is the 911 Center – now an independent agency.

Kelso Longview Chamber of Commerce Board of Directors Frank Panarra, President

Ken Botero Longview City Council

Bruce Pollock Bicoastal Media

Bianca Lemmons, President Elect Cowlitz County Title

Bob Crisman Gallery of Diamonds

Tom Rozwod NORPAC

Chris Roewe, Vice President Woodford Commercial Real Estate

Rich Gushman Gibbs & Olson

Ted Sprague Cowlitz Economic Development Council

Neil Zick, Treasurer Twin City Bank

Marlene Johanson Red Canoe Credit Union

Lisa Straughan Express Employment Professionals

Michael Claxton, Legal Counsel

Wendy Kosloski Teague's Interiors

Michael Vorse Minuteman Press

Foster Farms

Walstead Mertsching

Nick Lemiere, Executive Board Edward Jones

Nancy Malone Mayor of Kelso Cherelle Montanye St. John/PeaceHealth

4 | Kelso Longview Business Connection | August 2019

Dennis Weber Cowlitz County Commissioner

Columbia Theatre Summer of Fun! $500 CASH GRAND PRIZE

KARAOKE FROM HELL SATURDAY, AUGUST 10TH 7:30 P.M.

AUDIENCE REACTION WILL BE PART OF THE JUDGING (SO BRING YOUR FRIENDS)!

Karaoke onstage with a live Portland band featuring Tres Shannon, the founder of Voodoo Donuts! Sing and laugh all night long!

• 2nd and 3rd prizes will also be awarded • Space is limited to 20 participating performers • Details found online: www.columbiatheatre.com Tickets $20

BEST OF THE COMEDY COMPETITION

FRIDAY, AUGUST 16TH 7:30 P.M. Join us for a load of laughs with past winners.

Headlining will be Kelsey Cook, seen on: • The Tonight Show with Jimmy Fallon • Comedy Central on This is Not Happening • Gotham Comedy Live, Punchline on FOX, Laughs on FOX, Uproarious on FUSE and Greatest Party Story Ever on MTV. Kelsey (who also performs at The Comedy Cellar, The Stand, New York Comedy Club and The Laugh Factory) will be joined by Kermit Apio and special guests.

Tickets $35. Adult content.

GET YOUR TICKETS TODAY (360) 575-TIXX • WWW.COLUMBIATHEATRE.COM

Lower Columbia College

By Chris Bailey President

Recap of the 2018-19 Academic Year

From a “results” standpoint, the 2018-19 academic year was a good one for Lower Columbia College (LCC). LCC took on some “big theme” projects this year, all involving efforts to become a better institution in terms of serving our students, and serving our community at large. For its efforts, Lower Columbia College was recognized as this year’s “Champion of Education” by Pathways 2020.

LCC’s good work was also reflected in its “Year Seven Accreditation Report” where the college concluded its accreditation cycle and received commendations for its commitment to student and staff safety, its commitment to student success, and its assessment of student outcomes.

changes seem to be well received by local business and industry leaders, as well as by area unions.

One large thematic effort was to redesign and align LCC’s vocational programs to better meet industry needs. As a result, LCC created or “reintroduced” three certificates: multi-craft trades, production technician, and engineering technician. We also incorporated more computer-aided design (CAD) into our engineering tracks and created a new five-credit class, “Fundamentals of Instrumentation.” The

Lower Columbia College also worked on “leaning” and improving our overly complex systems and processes so students can have easier and clearer pathways to a credential or degree. LCC is successfully using grant funding to implement “Guided Pathways.” These efforts are being enhanced through a new technology tool, EAB Navigate, which should allow for more intensive advising and “high touch” interactions with students. The Navigate tool launches in the fall.

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Another theme revolved around better alignment of LCC vocational programs with its K-12 partners. This included aligning our respective vocational pathways and maximizing dual credit opportunities through “college in the high school” and Running Start.

Longview and Kelso school districts are also promoting the concept of “graduation plus” to their students and the parents of K-12 students. This work is to impress on people that today’s workforce requires skills beyond high school in the form of additional credentials or degrees.

Having world class facilities and “an environment built for learning” is another theme at LCC. The Main Building renovation will be complete for occupancy fall quarter. LCC continues to push forward its intent to build a 55,000 square foot, state-of-the-art vocational building and our project was placed on the capital budget list. The conditions of our facilities have improved mightily over the past decade.

One additional theme is for LCC to “enhance long-term financial viability” for the college. Many of these efforts have been in cooperation with the Lower Columbia College Foundation, which had one of the most successful fundraising years in its history. Moreover, LCC and the entire community and technical college system had a great year legislatively, the first in a decade, which included the full funding of cost of living adjustments and the passage of the Higher Education Investment Act. Finally, LCC continues to grow advanced degree opportunities for the community through the Lower Columbia Regional University Center. This year, LCC added Western Governors University, Washington, to the center, which added eight additional programs. The current mix of baccalaureate, masters and doctoral level programs has reached 64 in number. As part of this effort, and to meet community demand, LCC finalized and met the requirements to offer its first baccalaureate, bachelor of applied science, teacher education, to begin this fall.

These are just some of the highlights. Now we look forward to the year ahead. LCC Proud!

Calendar Thursday August 8 – 7:30-8:30am Ambassadors Meeting Columbia Bank

Monday August 12 – Noon Chamber Executive Board Mill City Grill

Tuesday August 13 – 5:30-7:30pm Business After Hours Mary's Bar and Grill

Tuesday August 20 – Noon Chamber Board Meeting Mill City Grill

Every Wednesday Chamber Connections KEDO/1400 AM or 99.1 FM 3-4pm Stream live at www.kedoam.com

Longview Public Schools Superintendent Dan Zorn

Voters Get Bond Measure Answers At Go Fourth Booth Over the past several months, the team at Longview Public Schools has been distributing information about the upcoming school bond measure. We were fortunate to be in the Go Fourth parade and have a booth at Lake Sacajawea for the Go Fourth festival.

for the fourth year in a row once the 2018-19 school year data is finalized.

During the Go Fourth parade, district employees and volunteers handed out thousands of bookmarks to kids to promote literacy and about 2,000 bond information flyers to adults. The Go Fourth festival provided the community the chance to stop by our information booth to discuss the bond and ask questions.

Many retired educators and community members came to the information booth to talk about the need for enhanced safety and security in our schools. If the school bond measure passes, every school in the district will be retrofitted with a double door safety system, additional security cameras and emergency communication equipment.

Keeping our employees and students safe is the district’s top priority.

Almost everyone who stopped by our booth to talk about the capital bond was a supporter. A few folks came by to say they wouldn’t vote for the bond. When asked why they would vote against making schools safe and secure, and updating dilapidated buildings, most mentioned not wanting to pay higher taxes.

On one hand, we agree with the idea of keeping taxes as low as possible. The truth is the cost of maintaining aging structures is higher than remodeling and building new schools. The increased property taxes would cost an owner of a $200,000 home about $176 per year. With the change in how the state funds schools, property tax rates dropped in 2019. If the capital bond passes in November school property taxes are projected to remain lower than any time in the nine years before 2019.

One visitor wanted to know when high school graduation rates would meet or exceed the state average. He was surprised to find out our high schools exceeded the average state graduation rate the last three years in a row. The Washington state graduation rate in 2017-18 was 82 percent, while Longview Public Schools was 88 percent. We anticipate exceeding the state graduation rate

The three parts of the bond people seemed most passionate about were school safety, vocational programs and the Memorial Stadium sports complex.

Countless people stopped by the booth to talk about the need to collaborate with the trades on vocational programs. Some were shocked to learn the school district already works closely with the trades to ensure our existing vocational curriculums prepare students to be work ready after graduation. Each year about half of our high school graduates enroll for additional schooling, while the other half start looking for work. For those who do not pursue additional education it’s critical we prepare them for a good career and working with the trades is a key in doing so.

Whether people stopped by the information booth wanted to see Memorial Stadium restored or not, they felt the stadium needed to be part of the bond measure. We’ve heard this feedback often over the past year; people feel a bond measure that fixes Memorial Stadium is in line with what the community wants.

During the Go Fourth festival, we heard and felt the support for the school district from the community – thank you.

If you have questions about the school bond, or anything else, please give me a call. More information is available at longviewschools. com.

August 2019 | Kelso Longview Business Connection | 7

The Executive Corner

By Frank McShane Square Peg Consulting

What is Employee Engagement?

More Than Just a Buzzword

The Nature of the Work

Current business articles and books are full of references to employee engagement. It seems to be the buzzword of the moment.

Many companies are working hard at increasing engagement, putting money and time into the effort. Sometimes it is hard to know what to expect from these efforts and what high levels of engagement would look like if they were successful.

The responsibility of the company leadership is to provide challenging work that has purpose and meaning. It should be clear what the value of the work is to the customers and the company. It helps contribute to creating a sustainable business that provides satisfaction and opportunities for growth to its employees. Some companies do not discern their work this way – they overlook the varying amounts of value that different customers, products, or services generate. This makes it hard to clarify the link between the work and the value.

Without that, activity becomes just a job, done only for a paycheck, and doesn’t inspire any extra effort or creativity.

Engagement in Its Simplest Form The most basic form of engagement occurs when a person and their work fit like a glove. This means that the nature of the work, the skills and behavior required, and the culture in which the employee works all fit naturally. When this is the case, the employee displays a lot of energy and satisfaction, resulting in high levels of productivity.

A great deal of value is created for the customers, the company, and the employee.

Fit Between the Employee and their Role Another element of the engagement equation is the fit between and employee and their work. All work has behavior, values, and skills requirements (head, heart, and briefcase). The closer the natural drive and interest of an employee match these requirements, the more involving and satisfying the work becomes. Achieving higher levels of performance and accomplishment is realistic, without the employee having to make adjustments beyond their capabilities. All their energy can be devoted to performing the role.

The Influence of Culture

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The third key element influencing employee engagement is the culture of the company. Unless someone is a sole proprietor, most people work in some form of team organization. The values and practices of the group (the way we do things around here) help shape the employee’s experience and either increase or impede their engagement. Culture is determined more by what people do, leaders in particular, much more so than what they say or what is written in company missions and value statements on a wall.

Engagement and Performance If the three aspects above, nature of the work, employee fit, and culture, are aligned for increasing employee engagement, then engagement will drive performance. Likewise, individual and company success, measured and communicated regularly, reinforces a clear picture for the employees that their efforts are paying off and contributing value. This builds engagement momentum for the organization to keep growing and succeeding beyond previously assumed limits. Performance makes the difference between a good place to work and a great place to be engaged.

Frank McShane is president of Square Peg Consulting. For questions or comments, please contact him at fvm@SqrPegConsulting.com or 360-562-1077.

Discover!

www.portofkalama.com

Did you know that the Port of Kalama is part of the Pacific Northwest Waterways Association?

The Port of Kalama works with the other Lower Columbia River Ports as a member of the Pacific Northwest Waterways Association (PNWA)—a non-profit trade association that helps ensure our waterways are efficient, reliable, and environmentally sustainable.

PNWA members include ports, businesses, public agencies and individuals who combine their economic and political strength in support of navigation, energy, trade and economic development throughout the Pacific Northwest.

To put the Port of Kalama’s place in the Pacific Northwest in perspective, the Columbia Snake River System is the nation’s number one wheat export gateway and number two soybean export gateway which is fed by a 365-mile, 14-foot draft inland barge system which stretches from Portland, OR to Lewiston, ID. The river system exported over 50 million tons of cargo in 2016. It is also the west coast’s number one wood and mineral bulks export gateway and a rising importer/exporter of vehicles. In all, over $21 billion worth of cargo moves on the Columbia Snake River System each year.

As a part of the Columbia Snake River System, the Port of Kalama is a strong advocate of the PNWA and their work to support the region on critical economic, environmental and transportation programs and issues.

The PNWA mission: PNWA strengthens the regional economy by increasing economic and environmental sustainability, while providing a cooperative, regional approach to addressing public policy.

The organization monitors and advocates on issues impacting the environment, energy, salmon habitat and relationshipbuilding.

For more information, visit www.pnwa.net

https://portofkalama.com/discover-did-you-know-thatthe-port-of-kalama-is-part-of-the-pacific-northwestwaterways-association/

City of Kelso

City of Longview

By Councilman David Futcher

By City Councilman Ken Botero

Let the mall speculation begin

Whose choice is it? Yours, get educated

The Three Rivers Mall is one of the most identifiable features in the city of Kelso. For travelers who have never spent time our area but have used I-5, it is probably one of the only things they know about Kelso-Longview. With the property recently changing hands, the question is now, what does the future hold for this iconic landmark?

The month of August in now in motion and along with the excitement of the traditional last month of summer, we also welcome the election season with a number of anxious citizens hoping to step into the world of community leadership. With this new adventure I have sat back and thought about the Jewel of Southwest Washington, Longview, and how this positive city with a vision of our Quality of Place, and what the future may hold.

As we now know, the mall is changing hands to a group of investors consisting mostly of individuals from families with long ties to the community – the Winters and Clary families. That local connection doesn’t in and of itself guarantee anything about the future of the mall, but it somehow feels better that the property is in the hands of those who may be more likely to understand its significance to Kelso and Longview.

The group hasn’t announced their plans for the property, but rarely would investors purchase a property with no idea of what to do with it. Three of the four anchor spots are filled, with the Kelso library and Planet Fitness also using large chunks of the available space. While the library space is heavily discounted, the flows from the other anchor clients would be likely to be preserved, so don’t expect the place to disappear before those leases are complete.

The most likely use to me is the conversion of the property to an outdoor shopping area, likely in a process similar to that used at the Triangle center, where some of the original structures were preserved as the rebuild progressed around them. Other communities have added housing, recreation and other features to properties formerly housing malls.

Right now, we can only speculate as to the amenities that might be included at the mall, but I still feel better about its future.

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When Longview was just beginning, thanks to Robert A. Long looking to our Columbia River and forest resources, Longview provided a competitive advantage in attracting more people and talent. This advantage we continue to share today. In the beginning, Longview provided what was classified as a “citizens government,” which meant that many city services were provided by volunteer citizens. However, as the city of Longview grew, specialization of services grew with it. Take a step back in time and look at Longview’s beginning with a handful of businessmen that set the wheels in motion for today and compare that with the reality of the current staffing requirements necessary to provide for our citizens–an enhanced police department, fire department, public works services, educated and skilled employees and much more. Let’s face it, we have grown from the early expectations of 3,700 citizens to more than 37,000 citizens today. Along with this growth came a more complex system of government. Perhaps because of the lack of social information, education of issues, and empowerment–we began to experience a disengagement of our local citizens. The wellbeing of the city of Longview was now up to the government and it appears average citizens have become passive in getting involved.

My friends, Longview IS THE JEWEL OF SOUTHWEST Washington, and it is our home. We have come a long way since 1923 and the dream of Robert A. Long and his team of dreamers. Today we still have that dream of a Quality of Place for all of our citizens and those who visit our beautiful community. Longview provides a very professional management team that has made positive strides in providing the necessary services to create our quality of place. As we look around the local area a quote from Small Town USA notes that “since the recession of 2008 economic and social issues are still problems with many of communities struggling to survive eleven years later.” Your city of Longview has stepped up and made a difference.

We have made strides in moving forward; however, we have a distance to go in solving any possible negative experiences. The city of Longview has made great strides in providing for positive experiences in offering places to work, live, and play through current services provided together with the enhancements supported by the community.

WE can do amazing things if we remember our beginning in 1923 with community members and volunteer services. We also need to take time to re-engage in our government activities and become educated as to our direction in providing for our Quality of Place.

Without endorsements during the political season, we need to understand the goals and understanding of our elected officials, which means talking face-to-face with each candidate, not just looking at how many signs or posters are put out. One final comment...this is your home, please take a moment to ask yourself, “Am I treating it with respect? And if not, what do I need to be doing?”

Business Toolbox

By Jerry D. Petrick Certified Business Adviser

Take Advantage of Downtime to Tune-up Your Business Sometimes things in your business just aren’t working, and you need to know why. Taking time to pause and reflect can help you make better business decisions and help your business thrive. The constant question most business owners have is when do I find the time to discover and address the issues?

Most businesses have some level of seasonality; a down or slow time. For some it is the summer months and for others it is time between the holidays. Take advantage of this slow time to refresh or reset your business. This may require you to close your doors for a few days to tune out the distractions. If sales are slow and staff is in transition, this is a good time to iron out the kinks.

Amazingly, just making the specific commitment to take this reflective action for yourself and your business can be THE most impactful step in the process.

to your clients and customers. There are many themes offered by various consultants, from customer service and safety/OSHA training to how to run a lean business. This is also a good time to take stock of current talent and conduct staff reviews. Or perhaps you should implement new policies or even create or update an employee handbook with standard operating procedures. There have been several significant changes in Washington laws recently that you will want to make sure your policies and procedures comply with.

• Give your store or facility a new look. Tackle those remodeling projects. Revamp your displays, décor, signage. Finally fix that

Here are some low-cost/no-cost and low-stress ideas to help you avoid business burnout and improve your business performance:

falling ceiling in the back, storage room. Focus on improvements

• Evaluate your business. A SWOT analysis — strengths, weaknesses, opportunities and threats — can help you determine gaps in the market. This is a particularly helpful exercise if you are an online retailer. Taking this step can also provide you with a reality check

These will give you the edge with your competitors.

• Get a financial tune-up. Is your cash flow slow, but your expenses never-ending? Enlist the help of a financial professional or a Small Business Development Center adviser to help determine the best approach for revenue forecasting. Reassessing your product pricing and negotiating better terms with vendors are just a couple of practices you can address to improve your cash flow.

How fast are you collecting your accounts receivable?

ing to meet them. Many vendors offer free product training and

• Refresh your marketing presence. Are you stuck in a time warp and still using clip art? If so, it’s time to revamp your marketing strategy. Update your website — make sure it is mobile friendly; many are not, and this can be a turnoff for potential customers. A refreshed logo and marketing materials is a must every few years. Update that blog you started two years ago; there are many companies that will outsource content if you cannot keep up with posts on a regular basis. If you become static/stale, your customers and prospects will notice. Take some time to research new markets; it is a vital part of a successful marketing strategy and a good way to increase revenue. Take some time to do your research; there are many free online resources available.

your calendar gives you permission to take a break. You will fre-

• Schedule training opportunities or retreats. Investing in yourself and your team will help you retain them and offer more

no-cost, confidential business advisory services by appointment. Jer-

that will enhance your customers’ (and employees’) experiences.

• Go to a trade show to research new products and check the pulse of your industry. Customer demands are ever changing, and trade shows are a good way to make sure your brand is evolvpromotional displays as an incentive to carry their product lines.

Take time for yourself. Find some balance — all work and no play leads to burnout and nonproductive cycles, no matter how much you love what you do for a living. Penciling in a time on quently find that a few days or a weekend gives you enough time to come back renewed and refreshed with a new outlook on your business.

One final tip: ENJOY THE PROCESS! This article was prepared by Jerry Petrick, MBA, and certified business adviser with the Washington State University Small Business Development Center (SBDC) in Longview. The SBDC provides ry can be reached via e-mail jerry.petrick@wsbdc.org.

August 2019 | Kelso Longview Business Connection | 11

Kelso Downtown Revitalization Association

By Lindsey Cope President

Enjoy Summer and Kelso At the Same Time

We have really been enjoying this spring and summer as a “new” organization. On June 1, we held our first cleanup day and with the help of 60 volunteers over two hours we made a huge difference! The cleanup, in combination with the beautification efforts of the city and the downtown Kelso business owners, has created an inviting place to visit or locate your business! Thank you everyone for your efforts, everyday! We are Kelso!

Speaking of all the beautification, when is the last time you walked downtown Kelso? See this quick guide and take a trip for some lunch and fun!

Tim’s Timber Tavern (21+) Cap’n Yoby’s Sora Sushi Entertainment The Kelso Theatre Pub has affordable new showings in the historic theatre!

Erebus – Live music venue Puzzle Quest – Full length escape room game

Food Grounds for Opportunity El Portillo Backstage Café Kelso Theatre Pub

Cowlitz County Historical Museum Children’s Discovery Museum (temporarily within the Cowlitz County Museum) The Nest for Creativity and Healing For more Downtown Kelso, see page 13

Unionized Employer Update: Best Practices for Better Labor Relations September 19th, 2019| 12:00pm - 1:00pm | Kelso, WA Register at www.barran.com

Join labor attorneys Kyle Abraham and Nicole Elgin to learn about the latest legal updates affecting unionized employers. In this engaging discussion, they will cover recent arbitration decisions on discipline and discharge, as well as National Labor Relations Board rulemaking and unfair labor practice charges, including issues on bargaining and union access to employer property. Specifically tailored to unionized employers, this training will provide practical tools and advice on how to prepare for and implement these changes at your workplace.

EMPLOYMENT | LABOR | BENEFITS | COMPLIANCE | 503.228.0500 | BARRAN.COM 12 | Kelso Longview Business Connection | August 2019

Downtown Kelso, continued from page 12

eBill

Shopping Watkin’s Tractor Supply Metro Tackle and More Paisley Duck Quilting Read A Book LaFavorites LJ’s Furness Drug Three Rivers Mall

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$

5

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Stripper Antiques

Also, we have some great events just around the corner!

Join us for our Kelso business meeting with a focus on downtown Aug. 1 at 9 a.m. at the Cowlitz County Historical Museum.

Check out some awesome motorcycles and tour downtown for the 10th annual Highlander Iron Horse Motorcycle Rally Aug. 17 on South Pacific Street beginning at 10 a.m.

Don’t forget about the always popular Kelso Highlander Festival and Scottish Games Sept. 14 and 15 at Tam O’ Shanter Park.

computer. tablet. phone. sign up today at 360.423.2210 or https://www.cowlitzpud.org/ebill

Your Locally Owned and Operated Community Bank • Checking, Savings and CDs • Business Loans • Construction Loans • SBA Loans 729 Vandercook Way, Longview

(360) 414-4101 www.twincitybank.com

There’s a Difference.

August 2019 | Kelso Longview Business Connection | 13

By Chuck Nau Retail Consultant and Sales and Managment Trainier – Murray & Nau, Inc.

Enhancing Your Four-Legged Sales Call “Care to Dance?” Remember those moments in your life, when you may have asked that question of a friend, new acquaintance, or total stranger? In many instances, that question was being asked to open a two-way dialogue, and to accomplish a simple, yet enjoyable goal...to dance! Very often those first few moments were somewhat awkward until one of you elected to take the “lead” and the two of you talked through, albeit quickly, your dancing style and pace (...probably direction, too!).

A similar awkwardness may exist between your sales staff and you, as the manager or owner, when it comes to making joint sales calls on new or existing clients. Bridging that minor hurdle will be easily accomplished if you remember the aforementioned analogy of “wanting to dance”.

Someone has to take the INITIATIVE, someone has to ask. I always find it amusing when an owner or senior manager responds to my question about making “team sales calls” with “I have never been asked”. Uneasy as you may be...sometimes, if you want to dance, YOU have to do the asking.

Once you’ve asked, or for that matter been asked (by your sales staff), the following strategies will serve you well in maximizing your business’ “team sales call” efforts.

• The “team sales call” originates with the salesperson, therefore, the sales call is THEIRS, not yours. Don’t appropriate the call, thereby frustrating if not humiliating your salesperson in the process.

• Set the stage for your “team sales call” by asking your salesperson to give you a brief overview (ideally the day PRIOR) of the current client’s activity AND what “we” hope to accomplish before, during, and possibly, after our “team sales call”.

• In some cases, the goal of a “team sales call” is to advance the sales cycle by bringing the appropriate company individual into the sales discussion with a new or existing customer. In other cases, the goal may simply be one of education...for the salesperson to observe and learn different selling and situational styles, and for the manager to understand and observe the salesperson’s selling style in action, plus interacting with clients. The “team sales call” is NOT an exercise in the hard sell!

• As in any learning situation, dialogue and feedback are essential. Coaching or conversations with your salesperson are important as you develop a concept of team and teamwork, plus fostering an open door attitude to give support and encouragement... tell her how she is doing. Coaching is not talking to your salesperson. Rather it is a two-way dialogue or discussion looking at performance, identifying performance obstacles or problems, and developing solutions and action steps.

• A key benefit of a “team sales call” is availability, YOUR avail14 | Kelso Longview Business Connection | August 2019

ability to one of your salesperson’s clients or potential clients.

Don’t overlook or underestimate the value of YOUR presence. In many cases, clients may not have had many opportunities to interact with a member of your company’s management team.

This is your opportunity, too, to learn more about their business, the value they place in your product or service, plus minimizing some of their concerns or questions that your salesperson may not be in a position to answer for them.

Remember...don’t tell to sell. Ask questions and listen!

An additional point worth mentioning...involving another individual, particularly someone with a different selling style can be very beneficial in reinforcing key selling points AND lending credibility to both of you and your company as you support each other's statements.

• Speaking of feedback...pause for a moment during a “team sales call” and ask your salesperson for theirs, it’s important to them and should be important to you. Just as she might ask you “How am I doing, coach?”, don’t hesitate to ask her how you are doing.

• Last, but not least. Follow-up is not a luxury, it is an expectation. ALWAYS send an informal (e.g. handwritten) thank you note to the clients and potential clients you meet. Sit down and review each “team sales call” with your salesperson, summarizing the meeting and reviewing issues, proposals discussed and planned followup, assigning responsibilities and action steps.

Be sure to deliver what was promised to your clients in a timely fashion, keeping them informed of progress if numerous steps and procedures are necessary.

Good luck as you develop your “team sales call” strategy. Remember, as the old adage goes, a strong sales team Teaches, Encourages And Motivates. © Murray & Nau, Inc. ••• Our Dear Friend Chuck Nau a great friend and mentor for me during the past 25 years, mostly in the newspaper business, passed away Saturday, July 27, from a stroke. He was 69. Chuck was a presenter several times during our Boot Camp sessions and volunteered to write a column each month for our newsletter. I am sad to say this will be his last column in the Chamber newsletter. My condolences to his wife Mary and their children. He was a man full of life and lived each day to its fullest. Chuck, my friend, you will be missed. – Chamber CEO Bill Marcum

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Kelso-Longview Business Connection monthly newsletter is published the first of each month, posted electronically on our website and over 6,400 emailed to local business professionals, city and county officials.

To be included in this monthly email, call the Chamber office at 360-423-8400.

th each mon

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All ads include full color and any design work. Deadline is the 21st of the month prior to publication.

Digital files: PDF is preferred. JPEG accepted at high resolution(at least 300 dpi).

Non-Members of the Kelso-Longview Chamber of Commerce, please add 30% to above rates.

To advertise or request additional information please contact Amy Hallock at 360-423-8400 or ahallock@kelsolongviewchamber.org or CEO Bill Marcum at 360-423-8400 or bmarcum@kelsolongviewchamber.org

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Cowlitz Wahkiakum Council of Governments

By Bill Fashing Executive Director

Five-minute Survey Worth the Time Economic Vitality Survey

based on census counts

The Cowlitz-Wahkiakum Council of Governments (CWCOG) kicked off an economic vitality survey effort July 24. It continues through Aug. 31. This five-minute survey touches upon issues from economic and community development, to transportation and quality of life related issues. Click here to go to the CWCOG website where you can find a link to the survey. Your input is important for ongoing regional planning efforts.

Census The CWCOG is continuing efforts to educate and inform area residents on the upcoming 2020 Census scheduled for April 1, 2020. The Census is mandated in the U.S. Constitution and has been conducted every 10 years since 1790 when Thomas Jefferson directed the first Census of the country.

Major uses of information gathered in the Census: - Determine congressional representation for each state - Communities rely on census statistics to plan for a variety of resident needs including new roads, schools and emergency services -Funds for a variety of federal and state programs are distributed

-Business use census data to understand markets and make decisions Census day is actually April 1, 2020, but you can expect to receive your census form in March. About 95 percent of the population will receive the census notification in the mail. The notice will provide details on how to respond electronically for the first time in the history of the Census. Your original correspondence will include a letter invitation asking you to complete the Census online. Census staff will be persistent and provide a number of reminders – so act quickly to save all of us a little bit of money.

In Washington, distribution of more than $16.7 trillion from 55 large federal spending programs in federal funds was guided by data derived from the 2010 Census. With a population of about 7.5 million in the state, that equates to about $2,200 per person.

In Cowlitz County that amounts to the possibility of about $240 million in benefit to county government, city government, schools, nonprofits and others that are providing services to area residents.

If we miss 1 percent of the population that results in loss of eligibilFor more CWCOG, see page 17

Business & Corporation Law

Attorney Michael Claxton Licensed in WA & OR

Attorney Brian Brault LL.M. in Taxation

Walstead Mertsching serves businesses of many sizes and in various stages of development. Whether your company is a small sole proprietorship or a large corporation, we can provide assistance and guidance. Utilizing a solutions-oriented approach toward achieving defined objectives, our goal is to allow our clients to successfully execute their business plans.

• Formation, Reorganization, and Dissolution • Mergers and Acquisitions • Purchases and Sales • Succession Planning

16 | Kelso Longview Business Connection | August 2019

WALSTEAD MERTSCHING AT TO R N E Y S AT L AW

A Full Service Civil Law Firm for over 90 Years CIVIC CENTER BUILDING, 3RD FLOOR 1700 HUDSON ST., LONGVIEW, WA

(360) 423-5220 Longview www.walstead.com

CWCOG, continued from page 16 ity for as much as $2.4 million based on estimates from the state allocations each year.

The CWCOG’s Complete Count Committee is interested in meeting with employee groups, clubs, organizations and others as interested to share the message of the 2020 Census. Please let us at the CWCOG know if are interested in sponsoring a presentation on the Census to help inform the public on the importance of a complete count in Cowlitz County. As always, please feel free to call (360-577-3041) with questions, thoughts or to engage in the CWCOG’s programs.

Cracking The Code To Business Solutions "Our business loves doing banking through Fibre Federal. Whoever greets us at the counter or over the phone is always cheerful and helpful. Fibre genuinely cares about our business and helping us succeed.“ -Robbie Neal, Owner Puzzle Quest

Bring your business to Fibre Federal for Business Plus Checking, Business Online Banking, remote deposit, low-cost loans, and incredible member service.

360.423.8750 1.800.205.7872 www.fibrecu.com

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Banking Made Easy

August 2019 | Kelso Longview Business Connection | 17

Mind Your Own Business (at the Library)

By Chris Skaugset Director – Longview Public Library

Launch Into Summer Reading With Books About the Moon Landing and Space We just celebrated the 50th anniversary of the moon landing.

It is amazing to think what incredible goals humanity can reach through a combination of ingenuity, hard work, and a whole lot of money. John F. Kennedy had a dream in 1961 to put a man on the moon before the end of the 1960s. It needs to be remembered that man had only been flying for a short period of time when Kennedy made this call for action. This, of course, was in the midst of the Cold War, an era where the U.S. and the USSR were on almost constant verge of nuclear disaster and one-upmanship. While the Soviets got to space first both with the Sputnik satellite and then with Yuri Gagarin’s historic flight into space, it was the United States who got to the moon first. Below are a number of books that the Longview Library has about the Apollo missions and the beginning of what we all hoped would be the space age. We should, and probably need to, get back to the moon, and beyond, but as I mentioned earlier it’s going to take a human with an audacious goal, backed by human ingenuity, hard work, and, again, a whole lot of money.

Go outside tonight, if the clouds aren’t there (what summer) and just look into the heavens, it is, at least for me, a source of awe and amazement. Pick up one of these great books today and go there yourself, if only in your mind’s eye.

“One Giant Leap: The Impossible Mission That Flew Us to the Moon” by Charles Fishman. Journalist Fishman presents an engrossing history about the race to the moon. In this look, astronauts take a back seat to politicians, project managers, engineers, and the marvelous machines they created beginning with President Kennedy’s 1961 promise to put men on the moon to the 1969 Apollo 11 landing. The author explores in great technical detail the breakthroughs and technological wizardry needed to make this seemingly Herculean task come to fruition. Fishman’s greatest strengths as a writer is his ability to explain the science and engineering and his infectious enthusiasm for all things Apollo, making this book a fascinating portrait of a technological heroic age.

“Shoot for the Moon: The Space Race and the Extraordinary Voyage of Apollo 11” by James Donovan. Donovan combines masterful research skills and a gripping narrative in recounting the full story of the most famous Apollo mission. The astronauts are back in the front seat, but the thousands of others working behind the scenes get there due as well in this exciting and sometimes harrowing story. This powerfully written book is a good choice if you are looking for a book to start on this journey of discovery, you won’t go wrong with this book.

“American Moonshot: John F. Kennedy and the Great Space 18 | Kelso Longview Business Connection | August 2019

Race” by Douglas Brinkley. Brinkley is a well-known historian and biographer who has written on many historical topics, but perhaps none more compelling than this one. Brinkley’s book is not only a great work of scholarship but tells a fascinating story as well.

Focusing on President Kennedy and the early years of the program, Brinkley evokes the era and vividly brings to life the personalities who accomplished what I would argue is the greatest feat in human history. It is one part study in leadership, one part history, and one part riveting account of the Space Age. “Rocket Men: The Daring Odyssey of Apollo 8 and the Astronauts Who Made Man’s First Journey to the Moon” by Robert Kurson. Kurson has written a compelling and well-researched account of man’s first journey to the moon. While the astronauts on board of Apollo 8 never were able to step out onto the desolate moon landscape, their journey is another fascinating piece in the story of man reaching the moon. Not losing sight of the world going on around Apollo 8 (1968 was a year of historic violence and discord), Kurson focuses most of his time and attention on the stories of the astronauts involved, and their families, in this fascinating account of the type of bold leadership and technological daring that led to the program’s ultimate success.

“Hidden Figures: The American Dream and the Untold Story of the Black Women Mathematicians who helped win the Space Race” by Margot Shetterly. Even if you have seen the movie (I did and enjoyed it), I highly recommend this fascinating and wellwritten book that tells the story of some of the lesser-known people involved in the race to the moon. This is the amazing story of some amazing mathematicians who not only were women in a maledominated field but who were African-American women. While it’s unfortunate that these stories are only seeing the light of day now, I’m glad as they give us another glimpse of some of the many people who made the moon reachable.

“Rise of the Rocket Girls: The Women who propelled us, from Missiles to the Moon to Mars” by Nathalia Holt. While the timeline for this book starts before the space race and continues beyond man reaching the moon, it is still another interesting and wellwritten account of some of the lesser-known figures involved in the space program from the Jet Propulsion Laboratory that eventually became part of NASA. While you almost always see only men in all of the film and studies of the time, it is clear that some of the greatest achievements that made the moon landing possible were the result of scientists of both genders.

Our Current Project

Renaud Electic is moving into the Searing Building. They have hired Mountain View Commercial Contracting to do all the improvements.

Searing closed its doors after nearly 50 years and another long time Longview business, Renaud Electric, is moving from its location of more than 55 years to the Searing location. Mountain View Commercial Contracting is doing all the construction necessary to make that transition a smooth one.

Our Services

• ADA Compliance Surveys • Construction Documents • Specifications • Value Engineering • Construction Planning • Build Site Analysis • Design Build • Site Research

• Ground Up Construction • Tenant Improvement • Cost Estimating • Site Development • Remodeling • Space Planning • Program Management • Building Master Planning

We love what we do!

Our builders come to work smiling and ready to build your dream. They have a passion for their work and are qualified to build your design.

Dan Frazier Owner

Licensed & Bonded

360-749-3107 mtvcontracting.com 199 Rocky Point Road, Kelso WA 98626 MOUNTVC853D6

Ribbon Cuttings

Big Hand Our Ambassadors were able to help Rhonda Black, president, and HEVIN –Helping Every Veteran In Need – staff with their ribbon cutting during the Go Fourth Festival.

20 | Kelso Longview Business Connection | August 2019

Ribbon Cuttings

Thai in Town Thai in Town owners Tim Kirton and Nui Toyting welcomed us at their ribbon cutting. Their restaurant is located at 1052 14th Ave., Longview.

See more photos on the Chamber’s Facebook page or click here.

Ambassadors helped open the Cowlitz County Fair!

August 2019 | Kelso Longview Business Connection | 21

Business After Hours at Mary's

Party on the Patio!

August 13 5:30- 7pm

Register: kelsolongviewchamber.org

$15 in advance $20 at the door

Mary's Bar & Grill

 Food Drinks Prizes Raffle to Benefit Life Works

4503 Ocean Beach Highway Longview

$1 per ticket 25% to Life Works 75% to Winner 6:45 pm

Business After Hours

Eye On The Prize Three Rivers Eye Care hosted our July Business After Hours event.

It was an evening full of fun, food and, of course, great prizes that were handed out by Dr. Edward Laulainen and Alexis Moon.

See more photos on the Chamber’s Facebook page or click here.

Shaun Godden of Specialty Rents and Events tries a tricky move.

John Abe from KeyBank was a winner.

August 2019 | Kelso Longview Business Connection | 23

New Members Add your business to our growing membership – Call 360-423-8400 Today!

Walgreens Ronald Oringer 2939 Ocean Beach Hwy. Longview, WA 98632 360-355-5267 oringerbuisness@gmail.com

Regina’s on the Water Regina Bakunowicz 1826 1st Ave. Longview, WA 98632 360-957-0146 regina@regina1826.com

Business Association with opportunities to promote

• Membership Directory

trade through Chamber socials,

• Tax Deduction

special events and committee participation.

• Newsletter

• Annual Meeting and Banquet

• Business Card Display

• Networking Events

• Use of Chamber Logo

• Committee Participation • Business Contacts • Quarterly Membership Meetings

Representation through action committees, candidate forums and up-to-date action alerts.

• Civic Representation

• Legislative Representation

• Monthly Business After Hours

• Issues Tracking and Information • Task Forces

Business Services include marketing for your business,

• Candidate Forums

referrals and access to Chamber

• Legislative Update Breakfast

publications and research data.

• Demographics Publication

• Mailing Labels • Membership Window Decals • Member Referrals • Ribbon Cutting • Website Links • Member to Member Discounts 24 | Kelso Longview Business Connection | August 2019

Packages Basic Membership Package – $275 or $26 per month.

Bronze Membership Package – $500 or $46.66 per month.

Silver Membership Package – $1,000 or $86.33 per month.

Gold Membership Package – $2,500 or $211.33 per month.

Platinum Membership Package – $5,000 or $416.66 per month.

Diamond Club Membership Package – $10,000 or $834 per month.

Nonprofit Package – $180 or $18 per month.

2019 January 15: Specialty Rents February 12: Port of Longview March 12: Business and Tourism Expo April 9: Three Rivers Christian School May 14: Lifeworks June 11: Antidote July 9: Three Rivers Eye Center August 13: Mary’s Bar & Grill September 11: Silver Star October 8: Steele Chapel November 12: Stewart Title December 10: Holiday Mixer

Chamber Connection

Boys of Summer Kevin and Kevin with the Cowlitz Black Bears sat down with Karen to talk baseball.

Elizabeth Partridge, Longview Public Library

Gian Morelli, Columbia Theatre

Ashley Lachney, Cowlitz County Event Center

See more photos on the Chamber’s Facebook page or click here.

“Your Chamber Connection“ EVERY Wednesday

Stream live at www.kedoam.com Local guest and current events 26 | Kelso Longview Business Connection | August 2019

Hosts of the Show: Carey Mackey, Red Canoe Credit Union; Karen Sisson, Stewart Title; Shawn Green, ServPro Longview/Kelso and Marc Silva, Columbia Bank .

Would you like an opportunity to be on Your Chamber Connection or to have more information about the qualifications of an open house or ribbon cutting? Contact Bill or Amy at the Chamber 360-423-8400

Welcome Back!

The Kelso Longview Chamber of Commerce would like to give a SHOUT OUT and a big THANK YOU to the following loyal members for renewing their partnership with us.

B & R Mini Storage Best Western Aladdin Inn Busack Electric, Inc. Calportland – formerly Glacier Northwest Columbia Security Copies Today Speedy Litho, Inc. Cowlitz Container & Diecutting Edward Jones – Nick Lemiere H & S Enterprises/SRD Enterprise LLC Habitat For Humanity – Cowlitz County Hart Radiator J. L. Storedahl & Sons, Inc. Kaiser Permanente Les Schwab Tire Center Monticello Hotel Pacific Office Automation Papa Pete's Pizza - Longview PeaceHealth St. John Medical Center Pets, Pawns & Imports Southwest Washington Symphony Washington State University – Vancouver Zip Local August 2019 | Kelso Longview Business Connection | 27

July Ambassador of the Month KELLY GODDEN Specialty Rents & Events

Third-generation owner taking rental business into the future First there was the nomination for the American Rental Association’s Dynamic Woman in Rental honor, which came with a feature in the association’s regional summer newsletter. Now, Specialty Rents & Events owner Kelly Godden has been named Kelso Longview Chamber of Commerce’s July Ambassador of the Month.

Kelly represents the third generation of ownership for the familyowned and operated Longview business. Her grandparents started the business in 1968, and Kelly and her husband Shaun recently took the reins from her mother.

Specialty Rents & Events’ location includes a warehouse, showroom and small party store. They offer an array of services for any event, from weddings to corporate meetings; first birthdays to Presidental visits, touts their website. They even have tuxedos and costume rentals.

Godden is also a member of the Lower Columbia Professionals.

Chamber Ambassadors, known as the Red Coats, are an integral part of the Chamber of Commerce.

The Ambassador team is made up of active Chamber volunteers whose responsibilities include meeting and greeting at Chamber events, welcoming new members and assisting at ribbon cuttings and community events. Ambassadors juggle busy professional careers while making time to assist the Chamber at a variety of events year long. If you would be interested in wearing a red coat and representing the Chamber, contact CEO Bill Marcum at the Chamber office.

We’re proud to be your partners in health As the largest healthcare provider in Cowlitz County,

our team has the experience and comprehensive services to guide you through whatever life brings your way. n Pediatric Care n Advanced Heart & Vascular Care n Behavioral Health Services for adults and children n Comprehensive Women’s Health Services and modern Family Birthing Center peacehealth.org/longview

28 | Kelso Longview Business Connection | August 2019

Island Bingo

Elisha Jolma and Tina Hart mug for our photographer.

Aloha!

Carey Mackey of Red Canoe Credit Union won a bike courtesy game sponsor Viper Vapor of Longview and Kelso.

See more photos on the Chamber’s Facebook page or click here.

Deedra Davis shows off her bingo daubing skills.

August 2019 | Kelso Longview Business Connection | 29

A Very Special

Thank You

to everyone who helped to make our annual

Island Bingo a huge success!

Location: Kelso/Longview Elks Decorations: Specialty Rents & Events Blackout Game Sponsor: Lower Columbia Longshoreman Credit Union Black Diamond Game Sponsor: The Gallery of Diamonds VIP Sponsor: Walstead Mertsching Ecological Land Service Elam’s Home Furnishings Snap Fitness Woodford Commercial — Chris Roewe Busack Electric

Game Sponsors:

Big Leaf Montessori Cowlitz County Museum Posh on Commerce Viper Vapor Express Employment Eye Clothing Company

Realty ONE Group Pacifica Diamond Timber Life Mortgage—Tina Hart Antidote Tap House Edward Jones — Nick Lemiere

Raffle Sponsors: Ecological Land Service McMenamins Koelsch Communities

Three Rivers Golf Course Costco Specialty Rents & Events

Posh on Commerce Tito’s Vodka Elisha Jolma

Decorations, Set-Up and Event:

David Futcher, MC

Lower Columbia Professionals

Chamber Ambassadors

We could not do all that we do without all of you!

2019 Small Business

BOOT CAMP Fall Series starts Friday, September 6 Friday Mornings ★ Lower Columbia College

7:30 am - 9 am ★ Student Center Conference Room

LEADERSHIP six pack

September 6 Making Money with Facebook Tom May May 52

September 13 Language of Appreciation Ann Lucas Red Leaf Coffee

September 20 Exceptional Customer Service Chris Bailey LCC President

September 27 Attracting & Retaining Millennials Frank McShane Square Peg Consulting

October 4 Labor Cost Going UP January 1 Strategies to Success Jerry Petrick Small Business Development Council

October 11 What We Wish Our Clients Knew David Futcher Futcher Group

$

No pricing change since 2013!

100 Members

★ $160 Non-Members Sponsored by:

360-423-8400

www.kelsolongviewchamber.org