inbusiness Milton Keynes Oct Nov 22

inbusiness

VIEWPOINT

process managed by Ballyhoo PR

Laura Smith

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FRONT COVER: Rachel Elson of East West Railway

See pages 18-19

COVER PHOTO: Nick Freeman Photography

ABOUT

MAGAZINE: in business is a bi-monthly publication and digital magazine distributed to over 3,000 Chamber members and key businesses in Milton Keynes. The publication focuses on news and information about local companies and the initiatives and advice available to increase the prosperity of firms in the Milton Keynes area. Milton Keynes Chamber welcomes newsworthy articles of business interest, giving preference to Chamber members. As editorial space is limited, inclusion cannot be guaranteed and the editor may amend or reject articles submitted.

PROOF THAT WE ARE STRONGER TOGETHER

So, by now the secret is out! We have announced our exciting news that this magazine, and its sister publication inbusiness Northants will combine at the beginning of 2023 – in time for the February/March 2023 edition.

This new, bigger, inclusive magazine will give members more exposure by serving both territories, a unique modern design, new features, and spotlights, as well as all your usual favourites such as Member Profile (soon to be renamed Chamber Chat) and Talking Business.

We will still be producing our digital version of the magazine which will continue to allow our members to reach a wider audience.

We will be supported in this exciting venture by our long-standing publishing partner, Kemps Publishing, in bringing this merged magazine to members. We wholly believe in our Stronger Together mantra and the new look, merged inbusiness magazine will be the epitome of that statement. Our Stronger Together ethos will also be evident at our upcoming Milton Keynes Business Showcase, which will be held at the Kents Hill Park Training and Conference Centre on 24th November, where we held the same event in June. Our Showcase gives the local business community an opportunity to join together to share best practice, show their wares and enjoy some networking opportunities.

Our events are only as successful as you make them, so we are most grateful to all our fabulous stand holders for taking part and hope to see lots of visitors on the day.

If you’ve not yet heard of Digital Future First, please take a look at the article on page 14 to find out more about business support grants, incentives and funded training available to you here in Milton Keynes. Access to this support is free of charge and Digital Future First works with employers to identify their business and skills needs. The opportunity is available until the end of next year so check it out!

FOLLOW MILTON KEYNES CHAMBER AT:

www.facebook.com/MiltonKeynesChamber @ChamberMK

www.linkedin.com/company/milton-keynes-chamber-ofcommerce

www.youtube.com/MiltonKeynesChamber

You can also follow our International Trade Team on Twitter: @ChamberMKExport

For further information on Milton Keynes Chamber, call: 01908 733082 or visit: www.chambermk.co.uk

in business is produced on behalf of Milton Keynes Chamber by Kemps Publishing Ltd and is distributed without charge to all Chamber members and other leading businesses in the Milton Keynes area. The Chamber and the publisher are committed to achieving the highest quality standards. However, views expressed in the magazine are independent and while every care has been taken to ensure that the information it contains is accurate, neither Milton Keynes Chamber nor the publisher can accept any responsibility for any omission or inaccuracies that might arise.

PRIVACY NOTICE: Kemps Publishing Ltd process personal information for certain legitimate interest purposes, which includes the following:

• To provide postal copies of this publication to Chamber members and Kemps’ customers; and

• To offer marketing and promotional opportunities within this publication to Chamber members and prospects.

Whenever we process data for these purposes, we always ensure we treat your Personal Data rights in high regard. If you wish to, you can visit www.kempspublishing.co.uk to view our full Privacy Notice and to learn more about our legitimate interests and your rights in this regard.

Finally, we’d like to reflect on the life and service of our beloved Queen, who was patron of the British Chambers of Commerce. Her service and dedication to our country was remarkable and will forever be remembered.

Best wishes, Louise Wall Interim CEO, Milton Keynes Chamber

CHAMBER BUSINESS PARTNERS

BUSINESS REPORT

HR FIRM REACHES AWARD FINALS

Newly acquired WorkNest company HR Solutions has been selected as finalists in the Personnel Today Awards 2022.

The award-winning HR, health and safety and payroll company, with a base in Midsummer Boulevard, Milton Keynes, has been shortlisted in the HR Consultancy of the Year category.

HR Solutions, which joined the WorkNest family in June 2022, provides outsourced HR support to around 450 clients across a wide range of industry sectors including financial services, charities, medical, hospitality, industrial,

retail, education, media and technology.

For clients using its ‘enhanced package’, they are matched with a dedicated, experienced HR consultant of their own.

Recognising that busy professionals don’t always have the time or resources to handle HR issues when they arise, HR Solutions developed the Business HR Solutions Knowledge Base – an online HR portal containing: employment contracts, HR policies and letters, ‘how to’ guides and process checklists. This allows their clients to access extensive HR

PROPERTY FIRMS JOIN IN EXCITING MERGER

apartments to townhouses, from one-bedroom flats to executive apartments and detached family homes. Our experienced and knowledgeable staff are dedicated to providing an efficient and reliable service you can trust.

resources anytime, day or night, helping them feel supported and empowered.

The Personnel Today Awards 2022, which are now in their 24th year, celebrate the best achievements in HR and learning and development across organisations in the UK. The winners will be announced on 15

November 2022 at London’s Grosvenor House Hotel.

HR Solutions CEO Greg Guilford said: “I am proud of the whole team for being named as finalists, which is testament to everyone’s hard work. We are one family here at HR Solutions and I am delighted that our collective and dedicated approach has been recognised.”

MK Property has

Independent residential sales and lettings firms Inspired Lettings and MK Property have merged, doubling the Bletchley company’s size.

MK Property, which was established in 1992 and covers from Corby to Milton Keynes, has also gone through a complete rebrand since it was purchased at the end of 2021.

They have also employed additional staff who are currently in training and produce a weekly newsletter article about the MK Property market.

A spokesperson said: “Our management portfolio comprises various properties, from studio

“Landlords need not worry about finding suitable tenants, adhering to safety regulations, chasing monthly rents, dealing with maintenance calls or any associated legal requirements – we’ll take care of all these details and more on your behalf. Clients of MK Property can be safe in the knowledge that their valuable assets will be professionally managed to the highest standards at all times.”

On the first Thursday of each month, MK Property host the Progressive Property Network Milton Keynes, a networking opportunity for anyone interested in property.

The event includes an update on the Milton Keynes Property market and discussion and best practice sharing about property. If you’d like to attend and see the event for yourself, visit www.mkproperty.org

MILTON KEYNES CHAMBER keeps its members up to date with all the latest business news. Whether it’s through the pages of this magazine, our website or regular email updates, we will always endeavour to keep you in the picture and informed

Members of the HR Solutions team

ADULT COURSES ARE ON OFFER

Milton Keynes College is known as a leading further education provider for 16–18year-old students, but it also offers courses for adults and is currently expanding this offering.

The courses range from professional qualifications in HR, Marketing and Accounting, to vocational or skills-focused courses such as construction and photography, to more lifestyle-based courses like Understanding Autism and Understanding Dementia. There will also soon be a course for those wanting to become Mental Health First Aiders, and the college is looking to offer a free course to help adults progress in their careers.

Adult courses are offered in a variety of formats including face-to-face evenings or weekend classes, virtual classes or fully online. The college delivers its courses in high-quality facilities including the new Chaffron Centre and there are a range of funding options available.

Anna Clarke, director of employer engagement and partnerships at Milton Keynes College Group, said: “We’re committed to building fairer futures in our local communities and supporting everyone who wants to learn with us.

“Adult learners face a unique set of challenges, including juggling studying with current jobs and family responsibilities. Our learners can choose how and when to study so they can fit their course into their already very busy lives. Plus, we’re confident that our courses truly add value for our learners and supports them to progress with their current job, move into a new career or simply learn a new skill.”

Anyone interested in studying an adult course at Milton Keynes College can visit mkcollege.ac.uk/adultsprofessionals

‘OUR NEXT MAXIMISE YOUR MEMBERSHIP EVENT WILL BE HELD IN JANUARY’

POPULAR MEMBER EVENT MAKES RETURN

dedicated Membership Team have relaunched the popular Maximise Your Membership event, to keep members updated with all the member benefits and to meet our third-party providers.

Membership Manager Jenny Copeland and Membership Experience Advisor Mandy Colby, supported by Membership Administration Coordinator Diane Battams, are continuing one-to-

members after they worked so effectively during the pandemic lockdown periods.

The team work actively to connect with members and ensure they are seeing value in their membership.

Jenny said: “It is vitally important to us that we showcase all that the Chamber offers to our members, from raising your profile to representing our businesses in the corridors of

businesses with their journey to success

“Our next Maximise Your Membership event will be held In January and we would urge anyone who wants to find out more about what we offer and get the most out of our organisation, to come along and talk to our membership team.”

For more information visit www.chambermk.co.uk/events

CELEBRATE ANNIVERSARY

Local recycling and waste management business, Cawleys are proud to be celebrating its 75th-anniversary celebrations this year.

Now a third-generation family business, Jon Cawley and his daughters Anna and Kate all work in the business and help ensure it combines both a family touch, where people and customer satisfaction really matter, alongside the latest innovation to ensure that waste is always treated as a resource.

Cawleys kicked off the milestone celebrations with a tree planting at the Forest of Marston Vale as part of a commitment to plant a new tree for every new client over the previous few months.

John said: “It was the perfect way to kick off our anniversary and complements our commitment to sustainability as a company.

“We have lots more planned throughout the year, including special 75th-anniversary signage, new lorry and truck signage and

some fun events planned to really celebrate this huge milestone in style!”

Be sure to get involved with Cawleys anniversary celebrations, and stay updated by visiting www.cawleys.co.uk

Mandy Colby, Sunny Singh and Jenny Copeland

Anna Clarke

Cawleys tree planting event

PROGRESS YOUR CAREER

of Issured, has recently launched a new training programme aimed at young professionals who want to progress their career.

Issured’s ethos is to create learning and development for their people, as it leads to a stronger, more inclusive culture, greater resilience and better retention.

that want to progress in their career, creating an opportunity for them to thrive and prosper.”

‘BY INVESTING IN PEOPLE, YOU'RE INVESTING IN YOUR BUSINESS’

By investing in people, you're investing in your business. With this in mind, Issured developed an external programme aimed at aspiring junior employees using real life business scenarios to teach key skills and techniques needed to excel in a leadership or management role.

Tom Cliffe (pictured), Issured Head of People, Skills & Knowledge said: “We spent a few months researching and developing the right blend of content to deliver an insightful, practical and interactive

PARTNERSHIP TO HELP SMES

The course uses a combination of theory into practice, shared experiences, and the use of technology to provide realistic scenarios. Examples include learning how to manage conflict, managing resourcing and how to engage with stakeholders. In addition, development sessions and mentoring time are available to help individuals develop their personal development plans, and career next steps.

Tom added: “We’re really excited to launch this course as we really feel it’ll make a difference. The content has been designed to provide young professionals with the ability to develop key leadership skills through a variety of learning styles.”

region more successful.

The business advice experts, based in Pattishall, Northamptonshire, are partnering with the financial advisers to enable both parties, and the client to benefit from the complementary skills and services of the other party.

In many cases, management accounts highlight any issues that need to be addressed. If the issue can’t be resolved by the current business management, or they need help, Tinderbox will develop bespoke and targeted programmes to help them address and resolve real business issues.

and/or regions around the UK, and resourcing levels in the various consulting teams.

Tinderbox also exhibited for the first time at the successful Northamptonshire Chamber of Commerce Expo in September.

Regional director Ian Taylor regularly attends Chamber events, and is always happy to meet any business free of charge, in absolute confidence, to discuss their particular challenges and help them progress.

For more information visit www.tinderboxbusinessdevelopment.co.uk

A SUCCESSFUL YEAR

EAC Consulting Group have seen success throughout 2022 as Milton Keynes leading recruiter for sales, office and industrial recruitment, epitomised by recently winning SME News – Milton Keynes Business of the Year, 2022, due to its consultative and service-focused approach.

It has been a busy 12 months for EAC, as the business formed a temporary division to complement its well-established permanent arm at the end of last year. The addition of the temporary side of the business has allowed EAC to now offer its clients a more rounded service, whether they need temporary or permanent candidates.

EAC were also shortlisted as finalist at the Milton Keynes business achievement awards for Service Excellence at the start of 2022 and have now received more than 200 Google reviews at an average of 4.9 stars.

However, it hasn’t all been business for EAC, as in July 2022, EAC’s director Imran Elahi took part in the Three Peaks Challenge for local charity Shay’s Smile, who do excellent work supporting families of children diagnosed with brain tumors.

Director Imran Elahi, second from right, with friends on the Three Peaks Challenge

Ian Taylor

BUSINESS PARTNERS

FLEXIBILITY AND QUALITY IN ONE SERVICE

Northampton-based communications provider dbfb is urging local businesses not to compromise on their communication platforms despite rising inflation and high operating costs.

The firm recommends companies instead look to maximise the money they are spending, without settling for anything less than top quality service.

Specialising in telephony, connectivity and IT solutions, dbfb provide solutions that match your budget and needs. Many businesses deal with multiple third-party providers, costing themselves more money than if all their services were consolidated.

Consolidating communication solutions into one provider is a great way to manage budgets and save time. Being able to speak to one dedicated account manager and customer service team and view all your bills on one easy-to-navigate dashboard.

Simon Pickering managing director at dbfb said: “In times like now with the rising prices and cost of living, it is vital to be with a provider who doesn’t have a one-size-fits-all approach and sees customers as individuals. We offer businesses the chance to choose the perfect solutions for their business needs, with a payment plan to suit them. It’s about being flexible and adapting with your customers’ budgets during this turbulent time.”

Chamber Business Partners are an exclusive group of influential companies from within the Milton Keynes Chamber membership. There are three levels of membership – Silver, Gold and Platinum

If you, like many other businesses, are looking for ways to make your money go further, it is important to look at your telecoms costs, and think of how you can combine multiple bills from different providers, and how you can switch your services to one company.

dbfb are already working with businesses, helping to find the perfect solutions to suit them. To find out more email: discover@dbfb.co.uk, call 01604 673320, or visit www.dbfb.co.uk

CHILD

Statistics taken in 2015 show that 100 parents died in Milton Keynes in one year, leaving 170 dependent children grieving. Nationally, it is estimated that one in 29 school children are bereaved of a parent or sibling – that is potentially one per school class.

Harry’s Rainbow is dedicated to supporting children bereaved of parents or siblings in the Milton Keynes and surrounding areas and raising awareness of the support children need and also what is available to them via the charity.

Created by the Childhood Bereavement Network, and supported by bereavement organisations across the country, Children’s Grief Awareness Week from 17-23 November, is designed to raise the awareness of child bereavement across the nation.

Harry’s Rainbow supporters can get involved by wearing a rainbow, whether this be one bold colour, a

hair band, face paint or rainbow patterned socks and skirts.

Fundraising and events manager Emma Gilead said: “It’s so easy to take part and you have a whole week to get involved.

“Organisations and schools have baked and sold cakes, asked for donations, dressed up in bright and colourful outfits, held sponsored, fun classes and events and generally had lots of laughter and smiles while supporting our brilliant cause!”

The awareness and funds raised from this week help Harry’s Rainbow to maintain its vital services to beneficiaries. During 2022, the charity have seen an unprecedented rise in registrations to access services. By the end of July, 93 children had registered –an increase of 60% on 2021 registrations.

‘IT’S ABOUT BEING FLEXIBLE AND ADAPTING WITH YOUR CUSTOMERS’

Simon Pickering

INFLUENCE OF TRAINING BOSS IS FAR REACHING

The director of a Northamptonshire business training and coaching company has been included on the HR Most Influential list for 2022.

Paul Beesley created his company Beyond Theory in 2012 with the vision and purpose to help small and medium size businesses grow through meaningful and practical people development.

The company, which was founded on the principles that work is a force for good and that employee engagement delivers the very best customer service, has been quality assured by the ILM since 2014.

HR Most Influential is an annual list that celebrates the most influential players in the field of people strategy. These are the people whose ideas and actions are shaping practices in HR, both in the UK and globally.

Paul said: “I am thrilled and humbled to be included on the HR Most Influential list, alongside some really incredible people. In the

TOWERGATE ON TALENT HUNT

After recently celebrating 20 years in Milton Keynes, Towergate Insurance Brokers is growing from strength to strength and is a pillar of the local community.

After newly welcoming a new structure to the team, Towergate’s offices based in both Milton Keynes and Hemel Hempstead are now looking to expand.

Phillip Moore, who was recently appointed to head up the SME team, is hoping to discover new talent to join the fold.

He said: “Towergate are keen to bring in fantastic, new talent and develop them within the broking industry. Rewarding, refreshing and driven by success, Towergate’s culture is firmly focused on its people.”

To find out more about the benefits of joining Towergate’s Milton Keynes and Hemel offices contact Marc Taylor on 01908 258348 or email marc.taylor@towergate.co.uk

decade since I set up Beyond Theory, I have worked hard to instil the idea that leadership is a key driver of engagement and Beyond Theory delivers a comprehensive mix of training programmes focusing on leadership & management, employee engagement and customer excellence.”

Prior to creating his own company, Paul had a successful career in the public sector, retail and financial services. His last corporate role was that of senior manager, people strategy & insight at Nationwide Building Society.

‘I AM THRILLED AND HUMBLED TO BE INCLUDED ON THE HR MOST INFLUENTIAL LIST’

He successfully chaired the CIPD Northamptonshire Branch for six years, transforming the events programme and introducing many other initiatives.

Visit www.beyondtheory.co.uk

RIOT LABS GO ON FESTIVAL TOUR

first Rehab Bus Tour to some of the largest festivals all summer to help people quit smoking.

You wouldn’t expect a festival to be the first place to start your quit smoking journey, but that's exactly what noisy e-liquid and disposable e-cigarette producer, Riot Labs, have been doing this summer.

And when you think about it, it does make sense. Festivals are packed with trigger moments that make people smoke. Music, alcohol and socialising are among the common triggers.

The big, loud, unmissable Riot Rehab Bus provides a party atmosphere of its own. Visitors could get their hands on their fully recyclable disposable

the R.I.O.T 4-Step quit-smoking plan.

Riot Labs believes sticking the Riot Rehab Bus in the heart of the action will help gate-crash smokers' urges, to help them kick the habit. Riot Labs sees its unique approach - targeting the summer festival circuit - as a vital component to help make the UK smoke-free.

Five festivals have now been ticked off the tour, including Glastonbury and WE ARE FSTVL and there’s no sign of them slowing down.

Take advantage of the 30% discount code FESTIVAL on rioteliquid.com to purchase their innovative Riot Bar.

Riot Rehab Bus

MK FOOD REACH MAKES DELIVERY TO CHARITIES

MK Food Reach, an initiative to support local people affected by food poverty, has delivered its first artic lorry load of items to MK Food Bank and Baby Basics. The lorry contained 26 pallets of essential food and supplies, worth an estimated retail value of £52,000.

The MK Food Reach campaign was originally set up by Franklins Solicitors LLP earlier this year to help tackle rising food poverty resulting from the cost of living crisis.

The law firm kicked off the initiative by donating pallets with essential food and supplies worth a retail value of £20,000 to eight food banks across Milton Keynes and Buckinghamshire in June. The pallets provided food and essential items to hundreds of local families living in poverty.

All funds raised are sent directly to HIS Church, a food redistribution charity. For every £10,000 raised, an artic lorry load containing 26 pallets of food and essential supplies will be distributed to local charities in and around Milton Keynes.

MK Food Reach needs the support of the local business community to be able to continue delivering much needed food supplies to tackle food poverty in MK. To get involved, visit: www.justgiving.com /fundraising/mk-food-reach or email mkfoodreach@outlook.com

NEW WEBSITE FOR WISETEK

Wisetek, a global leader in advanced IT asset disposition (ITAD), has launched a new UK e-commerce website. The site will enable consumers across the UK to shop online for high quality refurbished IT equipment, served by Wisetek’s 40,000 square foot facility in Milton Keynes.

The facility provides its customers with a suite of IT related services including IT Asset Disposition and Data Destruction, while now also acting as the central hub for the company’s e-commerce operations in the UK.

‘ALL FUNDS RAISED ARE SENT

TO HIS CHURCH, A FOOD REDISTRIBUTION CHARITY’

The new website will enable British consumers to shop online for high quality refurbished laptops, phones, tablets, and a range of other hardware options. The site was launched to give consumers a platform to buy high quality refurbished equipment from a recognised vendor specialising in technology reuse, without having to pay premium prices for brand new items.

Visit: www.wisetekstore.com/uk

The food pallets being delivered

ACCESS TO BUSINESS SUPPORT

Are you aware there is business support available to you in the form of thousands of pounds worth of grants, incentives and funded training programmes?

Digital Future First is a local project part funded by the European Social Fund and provides (free) access to this support in order to help business grow. It is led by three local companies, Supplyant Limited, Database for Business Limited and the Learning and Skills Academy CIC.

Digital Future First works with employers to identify their business and skills needs and works alongside stakeholders to support initiatives available within Northamptonshire, Bedfordshire and Milton Keynes, enabling micros and small businesses (under 250 employees) understand the importance and relevance of existing initiatives, brokering opportunities to encourage and increase work

experience, work placements, traineeships, apprenticeships, and graduate placements particularly through wider employer engagement - involving supply chains in order to help employers access and integrate them into the workplace.

Support through Digital Future First is available to the end of next year and offers access to a range of measured and meaningful activities to local businesses, enabling them to grow and improve the resilience and skills levels of their employees.

To date they have helped more than 100 organisations with skills, recruitment and business challenges and the team are engaging with more local businesses every day. If you want to know more about what’s on offer and how you can access this support, visit digitalfuturefirst.co.uk and register

HELP AT HAND FOR THE LOCAL COMMUNITY

Started in 2019, Learning and Skills Academy are now one of the most dynamic, commercially focused community interest companies in the South East Midlands, with a breadth of business and social relationships across the region and an in-depth knowledge of local provision in a range of solutions for businesses and individuals built up over 20 years of successful direct delivery of large multi-million pound programmes.

The academy’s goal is to help local communities by promoting and working with various projects and schemes that support

businesses, improve the lives of vulnerable groups and regenerate communities. Their mission is to provide a route for those in need and a place to come to find out what help and support may be available so that they find employment and a sense of purpose.

The academy offers access to a range of vocational and non-vocational training courses to micro, small employers in and the business community and have helped 104 people into work in 2021/22.

They are partners in a part-funded business focused European Social Fund project across

the region called digitalfuturefirst.co.uk that has provided information to over 100 SME’s about local programmes, growth and support and how to access these programmes.

Learning and Skills Academy are also a delivery partner on a project with Good Things Foundation and The National Databank to provide 300 digitally excluded people from disadvantaged backgrounds with free data –either via SIM cards or vouchers. For more information visit www.learningandskillsacademy.org.uk

MAGGIE STEPS DOWN FROM BOARD

Non-executive director (NED) of the Chamber board Maggie Halsall will step down later this month after completing her eight-year tenure.

Maggie, who runs Northamptonshire boutique HR Consultancy Acanthus Management Limited, is the longest serving Chamber board member and was the only female on the board when she was appointed in 2014.

She wanted to become a NED to learn more about the business of the Chamber at board level - as well as give back to the support organisation that had already supported her and her business.

Maggie said: “I’ve always felt that the role of a NED is to guide, support and challenge the organisation (the Chamber management and the team that actually run the business) in what it wants to do and how to do it. Our role is strategic, not operational. Helpful, but not in the way.

“Being a NED is to allow and encourage the CEO, Senior Management Team and their staff to do their best work for themselves, and, as we are a member organisation first and foremost, for our members too – the quality of our work is how we retain our standing in the county, and nationally.”

During her tenure, Maggie has also been a longstanding member of the Finance Sub-Group looking after the Chamber’s financials and some of the

governance of that and the Remuneration Committee which discussed pay and benefits for the staff of Chamber.

She was part of the team who agreed to bid for the Milton Keynes Chamber territory and Acanthus became one of the first ChamberMK members. Maggie was also heavily involved in the Chamber centenary celebrations in 2017, as well as the Northamptonshire Business Awards, the launch of Next Generation Chamber and Women With Vision networks.

Maggie said: “The past eight years have been fascinating and challenging in equal measure, and I wouldn’t have it any other way. As I step down from being a NED at the next AGM I know that I have learned a great deal about business in the county, the Chamber in Northamptonshire and MK, its staff and its members, and myself.

“My legacy, such as it is, is that the organisation is commercially stronger, more so now than ever before, with a valued membership that is growing and will continue to do so, even in such challenging times. I always believed that Northamptonshire was a great place to do business and it is. Right here, right nowand will continue to be for me for some time to come, too. Thanks for letting me ask questions and be one of the caretakers of Chamber for the past eight years, it’s been a privilege and an honour.”

Maggie Halsall

‘MY LEGACY, SUCH AS IT IS, IS THAT THE ORGANISATION IS COMMERCIALLY STRONGER’

Tony Knaggs

GROWTH FOR MARKETING FIRM

Generation Z Marketing, a social media marketing agency based in Linford Wood, Milton Keynes, is growing considerably despite only starting out in September 2021. New staff are being taken on as the business grows, the most recent in July.

They have also seen a growth in their client base, taking on at least one client a month. After celebrating their first year of trading in September, Gen Z feel their vision for the brand is already coming into the fold and are optimistic about what they will achieve.

Sales and marketing manager Devon Luffram said: “In this new age of digital marketing, a sub-genre of social media marketing has started making headway in the influence it has on consumers of media daily.

“Generation Z Marketing aims to take the pressures of optimising content off businesses shoulders, allowing clients to focus on the things that are important to them, and works collaboratively to reflect the brand’s image and goals.”

NEW DIVISION LAUNCHED

Recruitment and training firm

Starting Off have launched a brandnew division of the company – S.O Permanent Recruitment.

The Northampton-based firm have been successfully recruiting and training office based apprentices and graduates for over 30 years throughout Northamptonshire.

Following an Ofsted inspection in October 2021, the Starting Off team were inspired to branch out to a wider market.

Managing director Katie Goodall said: “Ofsted inspectors are thought to have a large focus on training solely, but we were delighted to find they also took an interest in the recruitment work we do with apprentices and employers. In their final remarks they commented on how Starting Off recruited with integrity and how this was really rare to see.

“It proved to us that our values of support, honesty, ambition, passion, and excellence are indeed echoed by our learners and clients. This got us thinking… If we could recruit

apprentices with such integrity why couldn’t these same values be applied to permanent job roles?

“In many ways we are already perfectly placed to fill permanent roles. Not all candidates are lucky enough to be offered a permanent position after their apprenticeship and will naturally come back to us for help and in the past, we have had to refer them onto other agencies. We can now support them to find a permanent opportunity, knowing the clients we work with are

supportive and confident that we are working with a great candidate because they were a Starting Off apprentice.”

The permanent recruitment job roles aren’t exclusively for qualified apprentices. Recent graduates, or individuals with more than 12 months experience can also benefit from the permanent recruitment service. The roles are predominantly commercial, office-based opportunities.

Email: Katie.Goodall@Startingoff.co.uk

‘IN MANY WAYS WE ARE ALREADY PERFECTLY PLACED TO FILL PERMANENT ROLES’

New recruitment team

GOING GLOBAL

The Chamber’s INTERNATIONAL TRADE TEAM can help you navigate your way through all of the regulatory procedures and documents that you’ll need for successful international trading

NEW VENTURE FOR SKINCARE

The cosmetics market in Israel is projected to grow at a compound annual growth rate of 4.21% during the forecast period 2020–2025 with the increase in the demand for innovative, sustainable and eco- friendly brands packaging attributing to this growth.

With the United Kingdom being Israel’s third largest trading partner – approximately £2.7bn worth of British exports going to Israel in 2020 – Naturally Tribal Skincare is well positioned to expand into this key market.

Naturally Tribal Skincare’s agreement with the DNO Group establishes a partnership with a company that is well-established

and with the purpose of assisting brands in achieving effective business in this sector.

Naturally Tribal’s head of marketing Hannah White said: “This is a significant step towards our export journey. Being Department of International Trade Export Champions has ensured we pursue our target markets, armed with market data and information through our International Trade Adviser.

“In addition, our local Chamber has been instrumental in supporting our footprint expansion into new markets. We are excited to be working with DNO to launch our proudly ‘Made In Britain’ skincare products into the Israel market.”

Hannah White (left) and Shalom Lloyd are expanding into Israel with Naturally Tribal

PUTTING MILTON KEYNES FIRMLY ON THE MAP FOR BUSINESS

Rachel Elson, customer services director for East West Railway Company, talks to InBusiness about how the company is creating long-lasting benefits for businesses in Milton Keynes and beyond.

Milton Keynes is already the fastest growing city in the country with high productivity levels and a growing number of start ups being attracted to the area. But with improved connectivity the new East West Rail (EWR) line will be a game-changer for the region, cutting journey times, accelerating economic growth and making Milton Keynes even more appealing for the 14,000 businesses already based here.

The wider Oxford – Cambridge region already contributes £111bn in gross value added (GVA) to the UK economy each year. Forecasts from the independent National Infrastructure Commission indicate that building EWR could increase this by a further £90bn+, attracting billions of pounds of inward investment and creating thousands of new jobs.

This is a once-in-a-generation project to make it quicker and easier for communities between Oxford, Milton Keynes, Bedford, and Cambridge to get around − connecting people to jobs, homes and families, leisure destinations, as well as businesses to their employees, suppliers and customers. EWR is based in Midsummer Boulevard in Milton Keynes, right in the heart of the community that it will transform and has grown from 20 employees to 180 in just four years.

PUTTING YOU FIRST

One of the people making this project possible is Customer Services Director, Rachel Elson, who’s team is dedicated to the customer experience and how best the railway can serve the local community.

Currently, it can take up to 90 minutes to travel from Oxford to Milton Keynes by car and the new railway will halve the journey time.

“With EWR on the horizon, there has never been a more exciting time to be in business in Milton Keynes. We are improving everyday journeys and joining communities together by building on what we already have in the area and developing something you really want,” said Rachel.

“We are bringing communities and businesses together and listening to what each area needs because we’re here to support and develop growth.”

FIT FOR THE FUTURE

Rachel has spent more than 30 years in customer service, joining EWR last year after a career with renowned customer champions Virgin Atlantic Airways.

Rachel said: “It’s great to be part of company that centres on customers first and foremost – this isn’t any engineering project: we’re designing around the needs of real people.

“It is a really important step change in the way we are working. If we build operations and infrastructure together, the design is far more collaborative from the outset. It’s about having all aspects of the design upfront.

“When you think about where you’re going to place benches or shopping outlets in a new station or consider how you would navigate a station with disabilities during the construction process, you naturally drive a different design. Instead of doing retrospective designs later, we are getting it right the first time and so saving taxpayers money.”

She believes landing the job at East West Rail was meant to be, using her expertise to continue to develop strategies to drive change and innovation and break down barriers.

Rachel said: “I’ve come full circle joining a company in its infancy changing the status quo in the railway industry. We are looking to shake up the way we deliver and manage projects. It’s not just about the products and services, it’s just as much about the people who work in the environment.”

TAKING SHAPE

The Oxford to Cambridge route is split into three phases. Spades are in the ground on the first phase of EWR, to connect Oxford to Milton Keynes via Bicester and Winslow, and the first train will run before the end of 2024. The second phase involves an upgrade to the existing Bletchley to Bedford route and the final phase will see the completion of the Oxford to Cambridge route with a brand new railway constructed between Bedford and Cambridge.

‘THERE HAS NEVER BEEN A MORE EXCITING TIME TO BE IN BUSINESS IN MILTON KEYNES’

Rachel and the team at EWR are taking a different approach to the way major infrastructure projects are delivered

Rachel added: “We are still in the planning and design stage. However - because we are starting from scratch - we can drive the customer service levels at every opportunity in order to be able to build a railway fit for the future.”

EWR will support the Oxford to Cambridge arc, helping to turbocharge economic growth through better connectivity across Oxfordshire, Buckinghamshire, Northamptonshire, Bedfordshire and Cambridgeshire.

Visit eastwestrail.co.uk to find out more about how East West Rail will bring you closer to people and places.

ABOVE: Rachel in the EWR office in Milton Keynes, at the heart of the route between Oxford and Cambridge

RIGHT: The EWR team's focus is on delivering the best outcomes for local businesses and the community

Over 70% of local residents surveyed supported a transport connection between Oxford and Cambridge.

Every local authority and local enterprise partnership between Oxford and Cambridge support EWR.

The top 50 employers in Cambridge have written to the Government to make the case for EWR.

TALKING BUSINESS

PHOTOS BY NICK FREEMAN PHOTOGRAPHY

FACTFILE: EAST WEST RAILWAY

COMPANY BACKGROUND: In 2018 the Department of Transport created East West Railway Company to look at plans to develop a much-needed railway in the region. East West Railway Company is responsible for planning a new railway between Bletchley and Cambridge, while overseeing the rebuilding of the Bicester to Bletchley line.

COMPANY DESCRIPTION: “We’re not just laying down steel and concrete, we're focused on designing a railway that will create lasting connections between local communities. Every decision we make is informed by a single, unified goal to deliver the best service for our passengers and our communities.”

JOINING THE CHAMBER: “We want businesses and communities to thrive. By working with the Milton Keynes Chambers and others across the region, we can speak directly to local businesses, understand their needs and ensure the new railway is designed in the best possible way to support their growth and continued success.”

IN THE SPOTLIGHT

This issue’s spotlights are on the CORPORATE CHRISTMAS and FINANCIAL SERVICES sectors in Milton Keynes

CHRISTMAS PARTIES BACK WITH A BANG

‘TIS THE SEASON FOR MERRIMENT

With Christmas fast approaching, celebrate this year’s festivities at Horwood House in the beautiful Buckinghamshire countryside, where a jolly good time is promised!

On Friday 9 December, Horwood House is hosting a Joiner Party and you are invited. For just £69 per head, enjoy a welcome drink, followed by a delicious three-course dinner with half a bottle of wine and mince pies, before the DJ hits the decks so you can dance the night away.

Looking for something a little more exclusive? The hotel has a number of beautiful spaces perfect for private parties, whatever the size. With packages priced from £69 per person, Horwood House will provide a delicious festive meal with table novelties and beverages to guarantee a night of merriment.

At the hotel’s restaurant Harry’s Bar and Kitchen, groups are invited to indulge in delicious festive fare with a three-course lunch or dinner available from £39 per person. For added sparkle, a festive bubbly afternoon tea is also running from 1–23 December, priced at £42 per person. Delight in a spread of delectable finger sandwiches with traditional fillings before tucking into scones and festive sweet treats, alongside a glass of bubbly – after all, ‘tis the season!

The managing director of local event management agency, Brightspsace Events, has said there are two main reasons why company Christmas parties are back on the calendar for 2022.

Sarah Threlfall said the previously cancelled celebrations in 2020 and 2021 due to the pandemic have created a strong desire to hold a bash this Christmas.

Secondly, as more and more of us are working from home, clever companies are looking for every opportunity to bring their workforce together again.

Sarah said: “There is a strong desire from businesses to make up for the events they have missed out on for the last two festive seasons. Of course, budgets could be under threat due to rising costs across the board so we have some top tips for organising a memorable and motivational Christmas event.

“Book early for a bargain price, ask your team what they’d like to do to celebrate and think outside the box for something fun and unusual, rather than the turkey and tinsel norm.

‘BUDGETS COULD BE UNDER THREAT DUE TO RISING COSTS ’

“Also, events generate huge amounts of waste and traditional Christmas events are no exception. Some venues are much better than others, but if we all make sure we are at least asking sustainability questions, eventually everyone will have to up their game.”

“Finally, remember you have a duty of care towards the guests and anyone who is likely to be affected by their behaviour. So set an alcohol policy carefully and make sure you have made it clear to your guests that they are in a professional setting – even if it’s a social occasion.”

If you would like to talk to Brightspace for ideas for your Christmas party – or to take advantage of their free venue finding services, call 01604 385178.

CELEBRATE THE SEASON IN THE SKY

MK Gallery have put together some alternative party ideas to make Christmas 2022 unforgettable.

If you’re looking for a stress-free way for your team to chime together, the MK Gallery Sky Room will be screening Christmas classics accompanied by games, sing-alongs, drinks and festive canapes.

The in-house cinema space holds up to 130 guests and each person will be given a ticket to the screening, two drinks tokens to be exchanged at the bar, and a selection of festive canapes. Prices start from £25 per person, excluding VAT.

Alternatively, you can exclusively hire the Sky Room for a private Christmas party. The MK Gallery team can look after everything, from food and drink to decorations and entertainment.

A spokesperson said: “This year, to celebrate Milton Keynes becoming a city, and the design of our amazing Sky Room, we’re getting nostalgic and serving buffet food 70s style. Wow your guests with the likes of vol au vents, sherry trifle and who could forget the

cheese and pineapple hedgehog? All lovingly created – with a modern twist – by our in-house chef. We also offer a bespoke menu creation for your event.”

For enquiries and to find out more contact events@mkgallery.org

Sarah Threlfall

Horwood House

MK Gallery Sky Room Christmas

HELPING WOMEN SECURE FINANCES

Stefanie Price Wealth Planning are urging women to make a plan to secure their financial future.

The Olney-based financial advisors are also suggesting children should be learning about finances from a young age in order to help them better plan their money.

Stefanie said: “We’re all aware of the gender pay gap and slowly but surely it is starting to close. But women earning less than men is only part of the problem. Having babies, raising children, running a household and caring for older family members, all conspire to hinder some women’s earning, saving and investing potential, meaning that women are likely to retire with a smaller pension pot than the average man. Women may well need more money in retirement than men too, with women generally living longer, and on average needing to spend longer in residential care than men.

“But with the right savings and investment strategy, women can start to overcome the hurdles in their path. Taking time out to raise a family and working part time doesn’t mean your pension has to take a hit! It’s all about making a plan!”

Children can learn about budgeting by helping with the weekly shop or planning a family outing. Parents could also pay their own top-up – perhaps 20p for every £1 saved, to encourage the habit of saving.

Stefanie added: “We must also remember to make sure that we are teaching girls the same things as boys. Research suggests that parents are far more likely to talk to girls about how to save money –while boys are taught about how to build/grow their wealth.

“There is a lot of advice and resources available to parents to help teach their children the financial skills they need for life. However, we need to be mindful that the biggest influence on children’s money habits will always be their parents.”

For more information and advice visit www.stefanieprice

FINANCE FINDER TOOL

your business.

When your business needs funds, you often need them fast.

This can be a problem when time is short and searching the market is a laborious process. How can you be sure that you’re not missing out on the best deals?

Milton Keynes’ Chamber of Commerce Finance Finder makes it easy by putting all your options in one place. Using smart matching technology, the Finance Finder will scour the market across grants, loans, and equity investment, and even tell you which lenders are most likely to accept you before you apply, protecting your credit score and getting the funds you need as fast as possible.

One BCC Finance Finder user, a communications business that helps its clients improve their engagement with end users through technology, had

With their quarterly VAT bill looming, they managed to quickly secure a VAT loan, massively improving their cash flow position.

Andrea Reynolds, CEO and founder of Swoop, is behind the Finance Finder.

She said: “The best time to start looking for funding is when you don’t need it immediately.

Businesses should know how they are going to acquire funding for future projects when they do not have a problem with cash flow. They will get a better deal and find they have a better choice of funders.

The Finance Finder will help businesses stay one step ahead in their funding strategy.”

To start your journey, find out how much you could borrow and begin planning the next stage of your business growth, sign up to the Milton Keynes’ Finance Finder: https://bit.ly/3BdpPW9

HELP TO GROW YOUR BUSINESS

A local accounting firm has recently launched their growth accelerator program which is designed to help small business owners scale their profits and increase the value of their business.

N-Accounting’s new signature solution Apex offers firms a carefully structured support package to enable them to reach a six-figure profit in just 24 months.

The expert assistance includes helping firms set up on Xero, monitor cash flow, lower tax bills and save time, as well as provide clear key performance indicators to focus on.

Anyone who signs up will also benefit from weekly group Q&A sessions, plus quarterly planning days and a Million Pound Processes online course.

Managing director Nishi Patel said: “We'll show you exactly how to build a business that runs and grows

without you, so you can get paid what you're worth and have the option to sell it when the time is right.”

Your business must have a least one full time member of staff, who’s

not a director, and be a limited company with profits of at least £25,000 a year to join.

For more information visit www.n-accounting.co.uk

Working on business strategy at the N-Accounting quarterly planning day

Stefanie Price

‘THE BEST TIME TO START LOOKING FOR FUNDING IS WHEN YOU DON’T NEED IT IMMEDIATELY’

Neil Dillon, head of equity, at Swoop

TRAINING & EVENTS

SALES AND MARKETING USING LINKEDIN FOR SALES

Date: 4 October (half-day)

Cost: Members £150 + VAT Non-members £199 + VAT This workshop is designed to support the delegate to generate quality sales leads through LinkedIn. By the end of this workshop delegates will: have a ‘sales-ready’ personal profile, understand what to post to attract their target audience, understand how to use their company page to build creditability and relationships, know how to use the intelligence within the platform for sales leads and raise the credibility of their sales team and development of strong business relationships and get results.

HOW TO WIN BUSINESS USING SOCIAL MEDIA

Date: 18 October (full-day)

Cost: Members £249 + VAT Non-members £319 + VAT

This course is suitable for marketing individuals/teams within a business. It’s designed to develop your skills and help you to fully understand and maximise social media to its potential to benefit your business.

EFFECTIVE FACE TO FACE MEETINGS

Date: 8 November (full-day)

Cost: Members £249 + VAT Non-members £319 + VAT Face to face meetings play a key role in the sales process. This course helps you to develop your skills to run an effective face to face meeting to reach your desired objective, demonstrate why your product/service meets their needs and gain an understanding of why face to face meetings are important.

MANAGEMENT AND PERSONAL DEVELOPMENT

MANAGING YOUR WORKLOAD

Date: 5 October (full-day)

Cost: Members £249 + VAT

Non-members £319 + VAT

This course offers abilities and strategies to make a real impact upon your time management skills and motivate you to be able to

organise your workload with the appropriate time given to balance activities effectively. If you are a busy individual looking to make the best use of your time, this course is for you!

STRESS MANAGEMENT

Date: 11 October (half-day)

Cost: Members £150 + VAT

Non-members £199 + VAT

This half-day workshop is great for business owners and managers, providing guidance on how to prevent stress among the workforce and help employees cope with stress.

SUCCESSFUL SUPERVISORY MANAGEMENT

Date: 19 & 20 October (two-day)

Cost: Members £498 + VAT

Non-members £638 + VAT

This two-day course is appropriate for any supervisors, team leaders and anyone who manages staff and is responsible for the work of others. The course will support you in developing your skills to enable you to manage and motive people effectively and productively, build a strong foundation of key management skills, develop a better understanding of how to influence your staff and identify areas of personal strength and areas for further development.

CONFIDENT CUSTOMER SERVICE

Date: 1 November (full-day)

Cost: Members £249 + VAT Non-members £319 + VAT

Whether you are handling customers face to face or over the phone it is essential that you master the skills and confidence to keep the conversation flowing and obtain important information that leaves the customer with a great lasting impression of your company.

BUSINESS TOOLKIT EFFECTIVE INTERVIEWING SKILLS

Date: 20 October (full-day)

Cost: Member £249 + VAT Non-member £319 + VAT

This Effective Interviewing Skills session will provide managers with the skills and approaches necessary

TRAINING COURSES

Call

Follow

to plan for and carry out an effective interview, ensuring you get the right person every time.

This session covers everything from the purpose of an interview to dos and don’ts for interviewing.

INTERMEDIATE POWERPOINT

Date: 2 November (full-day)

Cost: Members £249 + VAT Non-members £319 + VAT

This course will help users to understand the use of Master Slides, using PowerPoint with other applications such as Word and Excel. It will cover the use of linking the slides and the internet through hyperlinks and making use of extra tools and techniques to efficiently enhance your presentations with the new tips and tricks you have learnt.

FIRE WARDEN TRAINING

Date: 3 November (half-day)

Cost: Members £150 + VAT Non-members £199 + VAT

This course is to train company employees in a high standard of fire safety and fire prevention to ensure they can conduct an effective, efficient and safe evacuation of their premises in the event of a fire.

EMPLOYEE PERFORMANCE PROGRAMME FOR BETTER BUSINESS RESULTS

Date: 9 November (full-day)

Cost: Members £249 + VAT Non-members £319 + VAT

During this workshop, you’ll learn how to formulate a robust performance management process for your business. You’ll be able to implement plans to develop existing employees to have the drive and skills needed to support your business goals.

INTERMEDIATE EXCEL

Date: 16 November (full-day)

Cost: Members £249 + VAT Non-members £319 + VAT

Anyone who is familiar with the basic features of Excel together with basic formulas will benefit from attending this course. This course places great emphasis upon the importance of understanding how to build the spreadsheet

correctly with dynamic ranges. It is therefore important that participants are at the appropriate level to ensure a good learning experience.

FIRE SAFETY AWARENESS

Date: 17 November (half-day)

Cost: Members £150 + VAT Non-members £199 + VAT

This workshop is designed to ensure employees have a good general understanding and awareness of fire safety and potential fire hazards in the workplace.

ADULT MENTAL HEALTH AWARENESS

Date: 22 November (half-day)

Cost: Members £150 + VAT Non-members £199 + VAT

By the end of this course, delegates will be able to: look after their own mental health and maintain wellbeing, have the confidence to support someone in distress or who may be experiencing a mental health issue, understand what mental health is and how to challenge the stigma and have knowledge of some common mental health issues.

ADVANCED EXCEL

Date: 23 November (full-day)

Cost: Members £249 + VAT Non-members £319 + VAT

This course builds on your prior knowledge and progresses you further by using some of the more complex Excel functions, bringing your ability to a new level using new formulas and analysing data effectively.

INTERNATIONAL TRADE IMPORT PROCEDURES INCLUDING IP & OP

Date: 12 October (full-day)

Cost: Members £319 + VAT Non-members £389 + VAT

The course provides an overview of the end-to-end import process and reviews all the areas that would be applicable to a new supplier, to include country and supplier risk, payment risk etc.

LETTERS OF CREDIT & METHODS OF PAYMENT

Date: 26 October (full-day)

Cost: Members £319 + VAT

Non-members £389 + VAT

The course provides an overview of all methods of payment when trading internationally to include the risks and benefits involved. It will then concentrate on the Letter of Credit aspect guiding you through the rules of managing a letter of credit.

UNDERSTANDING EXPORT & EXPORT DOCUMENTATION

Date: 17 November (full-day)

Cost: Member £319 + VAT

Non-members £389 + VAT

This course takes a look at the end-to-end process providing an understanding of the export documentation requirements and shipping using freight forwarders and couriers. By the end of this course, delegates will have gained the confidence that they are completing the correc t forms in the correct way for the correct reasons.

INCOTERMS

Dates: 24 November (half-day)

Cost: Members £199 + VAT

Non-members £249 + VAT This half-day course is suitable for all those currently working in an export environment or are new to exporting. It will advise attendees on the most appropriate Incoterm® to use for their international transactions. This covers a full update on the changes between 2010 and 2020.

Can’t find what you’re looking for? Don’t panic! We offer a wider range of bespoke courses that can be tailored to meet your exact business needs.

Contact us at training@ chambermk.co.ukor call us on 01908 733082to see how we can help.

EVENT IN FOCUS MK BUSINESS SHOWCASE

The MK Business Showcase will take place on Thursday 24th November at Kents Hill Training and Conference Centre, following the hugely successful event in the same venue in June. The showcase, hosted by Milton Keynes Chamber of Commerce, will boast a whole host of stands exhibiting the wealth of opportunities available from businesses across the region.

A plethora of local firms are expected to be exhibiting their wares and more will attend the Business Before Hours event which runs beforehand.

The event is open to all and is free to attend.

For more details visit www.chambermk.co.uk/events

FORTHCOMING EVENTS

WOMEN WITH VISION NETWORKING

Date: 2 October Time: 10am – 11.30am

Venue: Northampton Active, Bedford Road, Northampton

Cost: £10 + VAT WWV Members, £15 + VAT Non WWV members

BUSINESS BEFORE HOURS

Date: 19 October

Time: 08.30 – 10.30

Venue: MK College, Chaffron Way Campus, Leadenhall, Milton Keynes

Cost: Free to attend

NEXT GENERATION CHAMBER NETWORKING

Date: 26 October

Time: 5.30pm – 7pm

Venue: Northamptonshire Chamber Office, Waterside Way, Northampton

Cost: TBC

WOMEN WITH VISION PERSONAL DEVELOPMENT

Date: 9 November Time: 10am – 11am

Venue: Online

Cost: Free to attend, WWV members only

NEXT GENERATION CHAMBER PERSONAL DEVELOPMENT

Date: 10 November

Time: 5.30pm – 7pm

Venue: Northamptonshire Chamber Office, Waterside Way, Northampton

Cost: Free to attend Next Gen members only

BUSINESS BEFORE HOURS

Date: 24 November

Time: 8.30 – 10am

Venue: Kent’s Hill Training & Conference Centre, Milton Keynes

Cost: £10 + VAT Members, £15 + VAT Non members

The CHAMBER EVENTS TEAM has worked hard to adapt and deliver a new format of events, increasing the range and availability of our schedule.

MEMBER ZONE

Latest news from MILTON KEYNES CHAMBER MEMBERS including award wins, relocations, appointments, new contracts, member profiles, mergers, company expansion plans, sponsorship deals and business success stories

RIDING THE ‘LONELIEST ROAD’ IN AID OF MENTAL HEALTH

We Mind and Kelly Matters embarked on a notoriously tough cycling challenge to raise awareness of mental health.

The ‘Loneliest Road’ challenge consisted of two teams of Kelly’s Heroes cyclists, each taking on one of two cycle rides on 10 September, World Suicide Prevention Day.

The European team cycled through Spain, France and Germany and then passed the baton to the USA team, who cycled from Newark to San Francisco.

the devastating loss of Kelly Hewitt, who, at the young age of 24 took her own life following her struggles with mental health.

The aim of the challenge was to reach a total of 52,000 miles which is the distance it would take to go around the world twice – synonymous to the mental wellbeing ideology ‘ask twice’.

The charity’s hopes that this will break the stigma and raise as much awareness for mental health as possible’.

explained: “Taking on this challenge will be the hardest thing I've ever done, both physically and mentally.

“So many people have put time and effort into this, with the riders dedicating hundreds of hours to training, it's extremely humbling.

“My hope is that we can spread the messages #notalone #asktwice and help people around the world to reach out and inspire people to help others. We can't help everyone, but everyone can help someone.”

To find out more or to sponsor the team, visit: bit.ly/3BbosHY

ADAPTING TO MORE ENERGY EFFICIENT WAYS

Want to find out more about PAS2030 and get involved in making existing homes more energy efficient?

The Green Business Support Scheme is funded by Milton Keynes Council and delivered by the National Energy Foundation (NEF). The aim of this scheme is to give Milton Keynes businesses the opportunity to adapt their practices to help Milton Keynes become carbon neutral by 2030.

In the coming years, the construction industry will undergo many changes aimed at delivering more sustainable practices. Existing homes need to be made more energy efficient, and the amount of energy generated from renewable sources needs to increase.

Builders, installers and other tradespeople, who will be vital in delivering these changes, need to be aware of what can be done and how to achieve it. PAS2030 is the Publicly Available Specification (PAS)

for the installation of energy efficiency measures in existing buildings. It sets out how installers need to work, both in terms of technical competency and how they should deal with customers, in order to take part in government-funded energy efficiency schemes in England, such as the Energy Company Obligation (ECO) and the others.

The free online training courses include an initial overview of PAS2030 and many more topics that will help businesses achieve it, including the establishment of a Quality Management System and Health and Safety training. Also on offer is free training for those already experienced in working in the built environment to train as Retrofit Coordinators and help for businesses across the city to develop an environmental management system.

‘TAKING ON THIS CHALLENGE WILL BE THE HARDEST THING I'VE EVER DONE’

IMPROVING WELLBEING

Milton Keynes Council’s Public Health Workplace Health Team has been very busy since the pandemic, working with partner organisations and local businesses to improve the health and wellbeing of the local workforce.

Their focus has been on developing a free offer of services to all workplaces to support employee health and wellbeing. The team has also recently launched a best practice framework called the Healthy Workplace Standards to help workplaces to improve health and wellbeing at work and celebrate organisations which are committed to workplace health and wellbeing.

Setting up supportive health and wellbeing practices can bring big benefits such as reduced absence and turnover, improved morale and productivity, greater job satisfaction and better work/life balance.

The Workplace Health Team can work with you to achieve the

standards and to connect you to a range of free health and wellbeing services such as mental health training and support, healthy weight and stop smoking programs, and domestic abuse awareness raising sessions.

For more information on workplace health visit www.milton-keynes. gov.uk/health-and-wellbeinghub/workplace-health-andwellbeing or email public.health@miltonkeynes.gov.uk

The mayor at a previous MKCF event

IN THE SPIRIT OF GIVING BACK

MK Community Foundation has recently set up a committee made up of solicitors, bankers, wealth managers, financial advisors and property developers to promote philanthropy and the concept of giving.

The charity is hosting a philanthropy event on 16 November at 4pm, for professional advisors working with clients who wish to invest and support the charity sector in Milton Keynes. Here, you will have a chance to network, as well as learn more about philanthropy and how this can benefit you and your clients.

For more information, or to register your attendance, please email ranjit.singh@mkcommunity foundation.co.uk

‘SETTING UP SUPPORTIVE HEALTH AND WELLBEING PRACTICES CAN BRING BIG BENEFITS’

MEMBER PROFILE

MEMBER BENEFITS

For full details of all the benefits available to chamber members, visit: www.chambermk.co.uk

CHAMBER HEALTH PLAN

Provided by Westfield Health, Chamber Primary Health Plan can give members cover from just £6.13 per employee, per month.

CHAMBER PROTECTION

NAME:

COMPANY:

JOB

WHAT DOES YOUR ORGANISATION DO?

Starting Off is a well-established business with an excellent reputation specialising in recruitment and training for apprenticeships and permanent positions across the UK.

HOW DID IT ALL START?

I joined Starting Off in 2016 as an AAT Account Manager, which quickly led me onto also delivering business and customer Service, then to senior management and now as one of the owners of the business!

WHAT’S YOUR GREATEST ACHIEVEMENT SO FAR?

It has to be my most recent career move into business ownership. I have always been passionate about both supporting people and business and Starting Off has given me an opportunity to be involved in both.

WHAT KEEPS YOU AWAKE AT NIGHT?

I have quite a relaxed personality and people often say I’m unflappable, so people who know me may be surprised to hear that ‘yes, even I lie awake, thinking about work and panicking over whether I have missed something’.

WHAT HAS SURPRISED YOU MOST IN YOUR JOB?

The team we have. We are very lucky to have such an amazing team at Starting Off. Every single one of them is passionate about their role and thrives to achieve more each day.

WHAT’S THE BIGGEST RISK YOU’VE EVER TAKEN – AND DID IT WORK OUT?

Buying the business in the middle of a global pandemic! Katie and myself were given an opportunity we had both wanted for a while, was just unfortunately at a risky time. We have however loved every minute and it’s the best risk I have ever taken.

WHAT ADVICE WOULD YOU GIVE TO SOMEONE STARTING OUT?

Take the risk, if your passionate and have the drive and determination to succeed, you will.

WHICH BUSINESS PERSON DO YOU MOST ADMIRE?

There are so many amazing business leaders who I feel inspire, most influential to me would have to be my dad. If I couldn’t choose my dad, I would say Estee Lauder who once said: “No one ever became a success without taking chances.”

WHAT EXCITING PROJECTS IS YOUR ORGANISATION WORKING ON?

We have lots of exciting plans for Starting Off, we are now able to offer training and recruitment services across the UK and are currently in the process of launching two new divisions of the business. Definitely exciting times ahead!

WHY DID YOU JOIN THE CHAMBER?

The Chamber has been great for Starting Off, it has given us amazing networking opportunities and some of our younger future leaders are also benefitting from the NextGen.

Call: 01536 851197

Email: jess.cameron@startingoff.co.uk

Visit: www.startingoff.co.uk

This includes four services: Chamber HR, Chamber Health & Safety, Chamber Legal and Chamber Tax. They include an advice line covering HR, employment law, legal, health & safety, tax and VAT, legal and health & safety documents and legal expenses insurance cover.

PRODUCT SPOTLIGHT

RAISE YOUR PROFILE

Chamber Members have access to a wealth of marketing and media opportunities that can support your business to raise their profile, exposure, and brand awareness across the region.

NEWS: Got a good news story you’d like to share? Submit your articles for publication via our website on our latest news page and social media platforms.

MEMBER2MEMBER OFFERS: Running a promotion or special discount? Submit your offer for promotion via our website on our dedicated Member2Member Offers page, to help push the services that your business provides.

TOP TIPS: Share your knowledge and expertise with the business community by submitting some top tips for publication via our website on our top tips page.

DIRECTORY: Make your business visible and allow potential customers/clients to find your business through our online members directory.

INBUSINESS: Shout about your business success by submitting an article for inclusion in one of our bi-monthly business magazines.

EVENTS: Make connections and build relationships with businesses from across the region by accessing a range of Chamber events, exclusively for members.

LOGO: Let people know you are part of a powerful network by accessing the Chamber member logo to include on your business’ website, email signatures and marketing collateral.

BACKGROUND – TELL US A BIT ABOUT YOU!

I used to work for Waitrose and about a year ago I started at Liquid Culture as their business development manager and love it. I am a kind and conscientious person and always happy to help anyone.

WHAT DOES YOUR JOB INVOLVE?

My job involves sales at liquid culture and the development of customer relations in liquid culture. So that can be anything from coffee and vending machines in new sites to coffee shops and office coffee machines.

WHY DID YOU JOIN NEXT GENERATION CHAMBER?

To meet new people and to make new connections with people and to get the word out there about me and Liquid Culture.

WHAT HAS BEEN YOUR FAVOURITE NEXT GENERATION CHAMBER EVENT AND WHY?

Rock climbing, because I think it put people in a different situation to normal and made it easy to talk to people and team build.

WHICH NEXT GENERATION CHAMBER MEMBER DO YOU ADMIRE? WHY?

I don’t have any one person, I admire everyone right now!

WHAT IS THE MOST IMPORTANT THING YOU’VE LEARNED FROM NEXT GENERATION CHAMBER?

To be more confident and be out there so that everyone can recognise me. I have also learnt that people buy from people, not businesses.

NEXT GENERATION PROFILE

NAME: Ellie Porter

COMPANY:

Liquid Culture

JOB TITLE: Business development manager

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