ASSET INTEGRITY
27
A people-first approach to asset management QHSE Aberdeen is a leading provider of professional consultancy and advisory services to organisations that require assistance with developing and implementing robust ISO management systems. The company specialises in the creation and implementation of bespoke quality, health and safety, and environmental solutions that not only comply with the latest industry standards but allow clients to document their operations in a logical, no-nonsense way. With a wealth of oil and gas knowledge, it understands the importance of certifications to businesses of all sizes; helping clients achieve their goals on time and on budget.
ultimately QHSE Aberdeen’s focus on people – its own team as well as those working within clients’ organisations – that has allowed it to stand out from the competition. This ethos was recognised by judges at the Northern Star Business Awards, where the business received the Customer First honour. A move to larger office space in Westhill reflects growing customer demand over the past two years, including several recent contract awards.
QHSE Aberdeen can assist companies to develop, implement and maintain ISO 55001, thereby giving them greater control of their assets and allowing them to demonstrate to third parties or clients that they have an appropriate management system in place. Despite not being a standard that is regularly asked for, compared to certain others, it shows the company’s willingness to always be responsive to customers’ requirements. The business reacted to greater global connectivity, accelerated by the pandemic, in creating a dedicated e-commerce service, aimed at supporting UK and international businesses to become ISO certified. Similarly, a client portal, introduced last year, has also been successfully rolled-out to new and existing clients. While a large part of its work naturally involves ensuring conformance to ISO standards, it’s
QHSE Aberdeen builds and maintains positive customer relationships through the continuous development of value-added solutions that help organisations achieve significant process improvements and cost-savings. “We empower people within clients’ organisations to take responsibility for their own systems and, once implemented, provide ongoing support to maximise their benefits,” added Dave.
The company is led by managing director Dave Rusling, who possesses more than 20 years’ technical experience as a qualified engineer and lead auditor. Meanwhile, among the wider team, there is a range of multi-discipline knowledge and expertise, covering all aspects of the energy sector and beyond. This includes several niche areas of consultancy, including ISO 55001 – an asset management system standard where the principal objective is to assist associations manage the lifecycle of assets more effectively. By implementing ISO 55001, organisations will have better command over daily activities, achieve higher returns with their assets, and reduce the total cost of risk.
“Operating internationally across multiple sectors requires a flexible approach and having a diverse team in place certainly aids this. Our staff help clients streamline their processes, improve efficiencies, and scale for growth – but there’s no one-size-fits-all approach, it’s very much a bespoke service that we offer.”
He continued: “Ultimately, our priority is to provide clients with value-for-money services. Today, we support more than 80 clients and our client retention rate of 95% – excluding one-off projects and training courses – speaks for itself.
This has resulted in headcount more than doubling from four to 10 in the past 12 months – with further recruitment underway to build upon in-house capabilities and help develop new areas of competency. Increased customer requirements have allowed the business to extend its reach beyond the north-east, throughout the UK and into several European countries. QHSE Aberdeen works with firms of all sizes in sectors including oil and gas, renewables, nuclear, and construction – while also actively diversifying into new areas, such as IT and private medical.
“We’re extremely proud of client feedback and certification pass results, with perfect scores of 100% recorded for satisfaction and first-time pass rates alike.” Located in Westhill, QHSE Aberdeen delivers ISO auditor courses and is due to resume classroom-based learning from May. To book your space or request consultancy support, please visit www.qhseaberdeen.com, email info@qhseaberdeen.com, or call 01224 735369.
Dave explained: “QHSE Aberdeen is trusted by clients locally and around the world because of our professional approach; encompassing the expertise of a large organisation with the personal touch of a small company. “We have invested heavily in talent to develop shared values and the right skills to drive business growth. A key focus has been to ensure that these values, including integrity, respect and accountability, continue to be adopted by all the team.
QHSE Aberdeen was named as the winner of the Customer First category at the 2022 Northern Star Business Awards, held at P&J Live on April 22nd. Congratulations to all the finalists and other winners who made it a memorable night.
QHSE Aberdeen provides a consultancy and advisory service to organisations of all sizes and sectors that require assistance in the development and implementation of robust management systems. It operates internationally with clients from all corners of the world. For more information, visit www.qhseaberdeen.com
