Inbusiness 2015

in

Annual Magazine & Membership Guide

KEWEENAW CHAMBER OF COMMERCE

inside in siide • Pr President’s esiden nt’s Letter From the •F rom the Desk of th Executive Director ector Ex ecutive Dir Keweenaw •K ew e eenaw Cash Health-Portage • UP Health-P or tage Directory • Member Dir ector y

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E D I T I O N

BOARD OF DIRECTORS Greg Seppanen, President Assistant Vice President / Trust Superior National Bank and Trust gseppanen@snb-t.com

I NDEX LETTER FROM THE PRESIDENT ....... PAGE 4 KEWEENAW CASH ..................... PAGE 5 CHAMBER MEMBER BENEFITS ..... PAGE 6

Brian Donnelly, Vice President Branch Manager River Valley Bank bdonnelly@rivervalleybank.com

SPARK PLUG AWARDS ............... PAGE 7 LETTER FROM THE E.D. ............. PAGE 9 CREDIT CARD COMPLIANCE ....... PAGE 10

Matt Thyer, Treasurer Owner Up and Running Technology Solutions matt.thyer@uartechsolutions.com

ONE COMMUNITY TWO CAREERS . PAGE 11 BUSINESS SUPPORT/RESOURCES .. PAGE 12 UP HEALTH-PORTAGE GROWTH

Karin Van Dyke, Secretary Vice President for University Relations Finlandia University karin.vandyke@finlandia.edu

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VIBRANT ARTS COMMUNITY ........ PAGE 16 ASPIRUS EXCELLENCE IN ACTION . PAGE 17 NETWORKING & VISIBILITY ............ PAGE 20

Lisa Dunnebacke Associate Member ladunneb@mtu.edu

Lonie Glieberman Owner Mount Bohemia lonieg2@yahoo.com

SNB 125TH ANNIVERSARY ....... PAGE 21 ENERGY EFFICIENCY INITIATIVE ... PAGE 24 COUNTIES STATISTICS ............. PAGE 25 MEMBER DIRECTORY .............. PAGE 28 MEMBER ALPHA INDEX ............ PAGE 41

Darrell Guitar Associate Member and Agent at Century 21 / North Country Agency darrell.guitar@century21.com

Beth Hoy Assistant Director of Operations and Industry Outreach Industry Relations Team Office of Innovation and Industry Engagement Michigan Technological University elizabeth@mtu.edu Carrie Richards Dual Career Program Coordinator Michigan Technological University carrie@mtu.edu

Participating in community events is a great way to network and create visibility for your company in the community. For more information about upcoming events, check out our calendar: keweenaw.org/business-calendar Let us know if you have an upcoming event you want included on our calendar or in our next newsletter. We are looking for photos of people doing business in the Keweenaw to use on our website and in our newsletters. If you have photos you’d like to share, send them to info@keweenaw.org. Please tell us who took the photo and the area it was taken, so we can give proper credit. Thanks!

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Gregory J. Seppanen President

A LETTER FROM THE PRESIDENT Dear Keweenaw Chamber of Commerce Members, As we look forward to 2015, I would like to first reflect on the exciting events of 2014. We began the year in the midst of a membership campaign where we were reaching out to you, our members, for support to hire an Executive Director. In return, we promised a more active Chamber, improved events and an overall better value for your membership dollars. We are truly grateful for the confidence and support you have placed in your Chamber of Commerce. What seemed unattainable a couple years prior, came to reality in July of 2014 when we hired Cheryl Fahrner as our new Executive Director. Cheryl, a former area resident, came back to us from Plover, Wisconsin where she had successfully led several community organizations. With Cheryl’s experience and proven record of results, we are delighted to have her as our leader.

Shortly after Cheryl’s arrival, the Ambassadors program was launched. Our Ambassadors consist of a diverse group of leaders from our community. They enhance the value of your membership as advocates for our members in the communities that we serve.

This dedicated group is very visible at all of our Chamber events and we appreciate their service.

We begin 2015 in a healthy position both organizationally and financially. We have formed additional committees, which draw on

the expertise of our Board of Directors to bring more effective programs and services to you, our members. Recently, we learned that we were chosen as a host city for the Connecting Entrepreneurial Communities (CEC) conference coming in the Fall of 2015!

Cheryl attended this conference in lower Michigan last year which gave us the opportunity to be considered as host this year.

In closing, I would like to say that our focus remains to support, attract and develop business in the Keweenaw Peninsula. I would like to encourage all of our members to reach out to us to be sure that you are taking full advantage of the benefits your membership provides. Also, consider participating in our Eggs & Issues series, Business After Hours or golf outings by hosting, sponsoring or simply attending.

Thank you for your continued support, we look forward to seeing you all in 2015.

Sincerely,

Gregory J. Seppanen President

Executive Director of the Keweenaw Chamber of Commerce Cheryl Fahrner is the Executive Director of the Keweenaw Chamber of Commerce. Cheryl began her position in mid-July 2014.

Prior experiences include: Corporate Events Director for a large national health organization covering Central Wisconsin for the American Heart Association/American Stroke Association; Executive Director for the Plover Area Business Association in Plover, Wisconsin; CHERYL FAHRNER Marketing Coordinator at Schwan’s Home Office in Marshall, MN; and working at Detroit & Northern Savings & Loan (D&N) Corporate HQ in Hancock, MI from 4

1982-1984.

Cheryl’s family lives in Stevens Point, Wisconsin and includes her husband, Roger who is a Store Manager for Hobby Lobby in Wausau, and two boys, Daryl and Nicholas, along with dog Cobalt.

Daryl attends UW-Madison Pharmacy School and Nicholas attends UW-Stevens Point. Cheryl grew up in Ironwood, Michigan and attended Gogebic Community College in Ironwood and Rainy River Community College in International Falls, Minnesota.

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Keweenaw Cash Offers Variety, Flexibility In recent years, the popularity of gift cards and gift certificates has continued to grow. But, despite their popularity, there are some drawbacks. One being that, single-business gift cards are limited to the business from which they were issued. The Keweenaw Chamber of Commerce's Keweenaw Cash is an exciting alternative to gift cards with virtually all of the advantages and none of the restrictions.

As the name implies, Keweenaw Cash can be used as cash at the more than 500 participating members of the Keweenaw Chamber of Commerce. Trina Barrette, Office Manager at the Chamber, said for consumers, Keweenaw Cash makes life a lot easier.

“Many people struggle when it comes to gift giving,” she said.

“Keweenaw Cash takes away a lot of guess work for the giver and gives the recipient a lot of options.”

What sets Keweenaw Cash apart from traditional gift certificates or the newer gift cards is the fact their use isn’t limited to a single business.

Barrette said the uses of Keweenaw Cash have expanded far beyond the traditional gift certificate. “People have used them to pay their utility bills or make an insurance payment,” she said. “They’ve even used Keweenaw Cash at local hospitals and doctor’s offices.”

Another example of the flexibility of Keweenaw Cash is that they can be purchased in any denomination the consumer needs. “We print them here,” Barrette said, “So we can make any amount no matter how large or how small.”

“If someone wants to give a hundred dollars or more, we suggest printing the Keweenaw Cash in smaller denominations. This allows the recipient more flexibility and enables them to use the certificates at several businesses.”

Barrette said that not only is Keweenaw Cash accepted by most local businesses, it is the business community itself that

is the biggest user of the program. “Employers such as Portage Health, Aspirus, GS Engineering, and Midwest Loans use Keweenaw Cash quite often,” she said.

“They’ve been used as Christmas Bonuses, prizes in silent auctions and other fund raising events, and for employee incentives and awards.” She said Keweenaw Cash is also used as retirement gifts, to mark a milestone, or as part of a welcome package for new hires.

While Keweenaw Cash is available from the Chamber all year long, Barrette said there is a noticeable increase around the holidays. “It really is a perfect gift that can be used as cash throughout the Keweenaw.” Barrette said the certificates come in envelopes with a list of all the participating businesses to make it easy for the recipient.

To find out more about Keweenaw Cash visit the Chamber office at 902 College Ave. in Houghton, call 906-482-5240, or visit their website: keweenaw.org.

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CHAMBER MEMBER BENEFITS COMMUNITY PARTNER $200 (1-9 employees) $400 (10+ employees) $60 Individual $100 nonprofit charity SUPPORT • Direct connectivity to small business planners, counselors and local organizations that will help provide resources needed to grow your business • Access to customized insurance options: group healthcare, worker’s comp, auto, and homeowners • Usage of Chamber bulk mailing permit for large direct mail campaigns • Legislative advocacy with local, state, and national governments • Participation in the Chamber’s Keweenaw Cash program • Window decal that demonstrates your community support

ATTRACT • Visibility on the Chambers website membership directory and in the annual InBusiness Magazine • More than 100,000 website impressions a year • InBusiness Magazine’s printed and included in relocation packages • Receive referrals and new customers/clients through recommendations from the Chamber

DEVELOP • GROW YOUR NETWORK AT EVENTS! Business After Hours, Grand Openings, Ribbon Cuttings, Annual Dinner, Eggs & Issues, Golf Tournaments, and more • Advertise to over 20,000 Chamber office visitors with your business brochures • Receive a free subscription to U.P. Business Today • Advertising discounts in Chamber Newsletter, InBusiness Magazine, and U.P. Business Today

DEVELOPING PARTNER $800 COMMUNITY PARTNER MEMBERSHIP BENEFITS PLUS… • Listing bolded in online directory and in InBusiness Magazine • Sponsorship of one hole at spring or fall golf tournaments - promote to more than 100 golfers and business leaders • Receive two tickets to Annual Spark Plug Awards Dinner - networking and guest speakers • Recognition as Chamber supporter - business name listed in the Chamber office and at all events • Recognition certificate to display at your business

LEADERSHIP PARTNER $2,000 COMMUNITY PARTNER MEMBERSHIP BENEFITS PLUS… • Includes up to three branches, associates, or offices listed in bold in online and InBusiness Magazine directories • Sponsorship of one hole at both the spring and fall golf tournaments – promote to over 100 golfers and business leaders • Registration for one team at one golf tournament (spring or fall) • Receive 6 tickets to Annual Spark Plug Awards Dinner – networking

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and guest speakers • Recognition as Chamber supporter – business logo listed in the Chamber office and at all events • Recognition plaque to display at your business • Sponsorship of one Eggs & Issues – recognition in promotion and at event • Quarter page ad in monthly eNewsletter

SUPERIOR PARTNER $4,000 COMMUNITY PARTNER MEMBERSHIP BENEFITS PLUS… • Includes all branches, associates, or offices listed in bold in online and InBusiness Magazine directories • Sponsorship of two holes at both spring and fall golf tournaments – promote to more than 100 golfers and business leaders • Registration for one team at each golf tournament (spring and fall) • Receive eight tickets to Annual Spark Plug Awards Dinner – networking and guest speakers, includes company logo on table • Recognition as Chamber supporter - large business logo listed in Chamber office and at all events • Recognition plaque to display at your business • Sponsorship of two Eggs & Issues – recognition in promotion and at event • Full page ad in the monthly eNewsletter • Logo on the front page of the Chamber’s monthly eNewsletter • Banner ad and hyperlink on home page of the Chamber website

KEWEENAW SPARK PLUG AWARDS RECOGNIZE ACCOMPLISHED LOCAL BUSINESSES he Keweenaw Chamber of Commerce along with cosponsors Keweenaw Economic Development Alliance (KEDA), MTEC SmartZone, and Keweenaw Young Professionals (KYP), hosted the third annual Keweenaw Spark Plug Awards Dinner on Thursday, February 12, 2015 at Michigan Tech’s Memorial Union Ballroom in Houghton.

The reception, dinner, and awards ceremony offers a rare opportunity for Keweenaw professionals to come to- From left: Roy & Trisia Nahri (Roy’s Bakery), Jon Julien, Amanda McConnon, Keith Johnson gether socially and to recognize local (Thermoanalytics), Bob LaFave (Village of L’anse), Karyn Olsson (The Marketing Department) businesses and individuals for their exTHERMOANALYTICS - CALUMET, MI traordinary accomplishments in the 2014 calendar year. AttenSpark Plug Award for Quality/Customer Service/Teamwork – A comdance at the event is open to the community, but all Spark Plug pany recognized by the community, other businesses, and customers Award recipients must be a Chamber or KEDA member. Nominafor providing top quality products and/or services. tions are anonymously made by the Keweenaw community and MARKETING DEPARTMENT, INC. - HOUGHTON, MI chosen by the Spark Plug Award Committee, which is made up of Spark Plug Award for Innovation/Transformation – A new or existing Board members from the Chamber, KEDA, MTEC SmartZone, and company pursuing new products and/or services that hold great KYP. promise for local economic growth and employment. Or, that has This year’s Keweenaw Spark Plug Awards were granted in six made a significant change in how they conduct business or in the categories, as follows: products and/or services they offer which has produced significant Spark Plug Award for Growth – A company that has seen signifioutcomes in terms of revenue or employment. cant growth in employment and/or sales during the previous year.

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SparkPlug ROY’S PASTIES & BAKERY – HOUGHTON, MI Spark Plug Award for Community Development – A company, person, or activity that has had significant positive impact on the business community.

ROBERT LAFAVE, AND THE VILLAGE OF L’ANSE, MI Person/Project of the Year – A high impact person or project that is notable within the community and that will provide lasting benefits to businesses and community members.

JON JULIEN – HOUGHTON, MI Young Professional of the Year – A person under the age of 40 who made significant strides in our community and in their profession in 2014.

AMANDA MCCONNON Cheryl Fahrner, the recently appointed Executive Director of the Keweenaw Chamber of Commerce, emceed the evening’s events.

“This is by far the most popular and well attended business networking function of the year,” she said. “It’s a great opportunity for our membership to network in a fun, social atmosphere and celebrate the remarkable contributions they all have made to our local business community throughout the year.”

The event also featured guest speaker Jerry Murphy, Executive Director of New North, an eighteen county regional marketing and

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economic development organization serving Northeastern Wisconsin. New North coordinates and implements a regional development strategy that includes several collaborative work programs focused on: workforce development, business development, regional branding, and marketing. His presentation, Regional Reinvention, highlighted a four-tiered strategy for successful regional economic development. New North’s efforts in business retention and development have focused on establishing and coordinating industry specific clusters and expertise networks that facilitate member networking, information sharing, and collaborative enterprises.

It has also gained significant strides in talent recruitment through its FastForward Program that fosters collaborative relationships between private companies, colleges and universities. “Regional leadership is absolutely a requirement for successful economic development in today’s competitive global economy,” said Murphy. “It is imperative to proceed along clearly defined and aligned strategic initiatives as well as respect and build on the existing landscape of systems and structures. You don’t have to recreate the wheel, but build on what you already have and what is already working in your area.”

For additional information about the Keweenaw Spark Plug Awards, the selection process, or how you can get involved, contact the Chamber Office at (906) 482-5240 or visit their website at keweenaw.org.

From the Desk of the Executive Director

BY CHERYL FAHRNER I am very excited to be back in the U.P. and to have the great opportunity to be the Executive Director of the Keweenaw Chamber of Commerce. I have met with many Chamber members and I am looking forward to meeting many more great supporters! We are actively engaged in the community and collaborating on projects to strengthen the area. The Chamber has been active with the Western Upper Peninsula Planning and Development Region (WUPPDR) in the Western U.P. Regional Prosperity Initiative (RPI). The Chamber has proposed a Regional Chamber Alliance with other Western U.P. Chambers of Commerce, and is seeking further collaboration in all six counties (Houghton/Keweenaw, Baraga, Ontonagon, Gogebic and Iron). We encourage development in the Western U.P., which benefits everyone in the region.

The Chamber is also working with Connect Michigan and WUPPDR to address broadband concerns in the area, we had requested business members and others to take the Broadband Survey. We are actively working on asset mapping in the community; if you offer free WIFI in the community or computer training, please let us know. We hope Houghton County will be the second “Certified Connect Community” in the Upper Peninsula.

We have been busy strengthening the core programs of the Chamber of Commerce. It’s all about community, business, and how YOU can make a difference in the quality of life here. I wish to thank volunteer Chamber members for stepping forward to fill positions on the following committees and would like to encourage others to step forward. Let us know if you would like to participate in any of these committees! The Ambassadors committee has been actively keeping members informed and acting as the goodwill arm of the Chamber of Commerce. The newly formed Programming & Events committee will be coordinating events in Houghton/Keweenaw Counties to provide more opportunities for Chamber members and their employees to network with other businesses in new fun and creative ways. The new Business Advocacy committee will

be communicating issues relevant to businesses, acting as a clearinghouse of information to keep you informed. A Personnel/Policy/Finance committee has been established, along with a Marketing/Communications committee. The Membership committee is also new, and the Board of Directors kindly asks Chamber members to assist with recruiting businesses who are currently not members to join the Chamber of Commerce!

We have two exciting announcements! First, we have been selected as a host site for the Michigan State University Extension’s program, Connecting Entrepreneurial Communities Conference which will be held October 7th & 8th. Join other like-minded communities and individuals as we learn programs and resources, share best practices and ideas, empower ourselves and others to assist entrepreneurs grow our local communities. Spread the Word and Save the Date!

Second, The Keweenaw Chamber of Commerce will be starting a community Leadership Program which will provide a comprehensive learning experience through a combination of monthly sessions, experiential learning opportunities and project work. It’s committed, caring people who are willing to use their gifts and talents. We need financial supporters for this new program, businesses willing to commit to sending present and future company participants each year.

We need committed volunteers, such as retired educators and former community leaders, who want to see the next generation of leaders be successfully developed. Got someone in mind? Let us know!

I would like to encourage all of our Keweenaw Chamber of Commerce members to reach out to other businesses to join and support the area’s business community. We welcome Chamber members to be actively engaged in recently identified volunteer opportunities. The more involvement and engagement, the more exciting opportunities “Your Chamber” can provide. Please contact the Chamber office to volunteer your time and further support “Your Chamber” – great things happen when we all come together!

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Changes to credit card compliance, WHAT YOU NEED

TO

KNOW

BY LISA DUNNEBACKE

n February 19, 2015, the Keweenaw Chamber of Commerce hosted Joe Troyer, Territory Manager for TSYS Merchant Solutions, to speak about the new industry compliance requirements for credit card processing. The event was sponsored by River Valley Bank and held at the Shelden Grill on the seventh floor of the Magnuson Franklin Square Inn in Houghton.

The presentation provided important information to local businesses on how to prepare for recent changes in EMV compliance standards. EMV stands for Europay MasterCard® Visa®, but is really just the term used for chip cards, a credit, debit, or gift/incentive card with a minicomputer or microprocessor embedded in the card. Although these cards have been in use all over the globe for several years, they are just beginning to be issued in the United States.

The recent news about massive credit card processing scandals involving major national retailers has generated serious concerns over managing credit card processing and preventing credit card fraud. For example, the cost of a single card compromise can cost $20,000-$40,000 and has the potential to put a small business out of business. So, this issue is of particular concern to most of the businesses located here in the Keweenaw. Many countries, such as the UK and Canada, have already seen dramatic reductions in card-present counterfeit fraud once EMV was implemented. Unlike traditional magnetic stripe read transactions, chip cards help reduce fraud through Dual Verification, a process in which the credit card reader and the chip-enabled card work together to authenticate the card and the cardholder. The chip card processing system requires cardholder verification through a PIN or signature, but when the PIN is used it reduces fraud from lost or stolen cards.

The new compliance regulations will begin October 2015 and will involve a liability shift from the card issuer to the merchant. If a counterfeit transaction occurs at a business who is not compliant, the merchant could be held liable. The business

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will then be out the cost of goods and/or services sold and will need to reimburse the issuer of the card. The new system also works in the other direction, if a cardholder doesn’t have a chip card, but the merchant is set up to accept EMV and the card is counterfeit, the issuer is liable. Basically, whichever entity does not support EMV is liable for card-present counterfeit fraud.

Unfortunately, EMV does have some limitations. While it has dramatically reduced fraud overseas, it does not eliminate the need for the protection of data through tokenization and encryption. EMV will not prevent a data breach, but it will reduce the value of the data stolen, especially when the chip card and PIN are used. In addition, Discover Card and American Express are not yet working on chip card systems, which may require merchants to provide multiple card processing systems until full compliance is met.

There are some key things to be aware of during point of service (POS) transactions. Most small businesses will need to update their equipment and operating systems to accommodate chip cards. If a business is currently using a PIN pad, minimal adjustments will be needed. Otherwise, businesses will need to invest in EMV enabled credit card machines, such as the Ingenico® iCT250 and may want to consider adding an iPP310 PIN pad. If a business is using a cash-register system or POS system, they will need to work with their hardware and software vendor to ensure they have EMV enabled equipment.

For EMV compliance, cardholders will need to be able to insert the card into the credit card machine in order for the card to be read. Unfortunately, some businesses may have already made the shift to accept Apple PayTM, BitCoin, or some other form of contactless transactions. In this case, businesses can either place their credit card machine in a spot where the customer can interact with it or they can add a PIN pad or peripheral device attached to the credit card machine to place on the counter for their customers to use. Restaurants, which have the highest percentage of fraud due to the server having to Continued on page 18

One Community. Two Careers. he Keweenaw is a vibrant community with a variety of employment opportunities. However, attracting and retaining top quality candidates can be a challenge for many companies. With two universities, two large health care organizations, and a number of technology-based businesses, recruiting the right candidate may require a national search. Helping that new employee to be successful in their new position may hinge on the success of a spouse or partner also finding employment. Dual career couples, as they are known, are making their mark on our community and making the Keweenaw their home.

Attracting people to our area for a visit or a vacation is easy; it’s a beautiful place. But for couples considering a move to the Keweenaw, knowing that there are opportunities for both to find rewarding employment can help make the decision easier.

Leah Engler, who is part of a dual career couple, moved to the area when her husband was offered a position at Michigan Tech. She admits, “I was worried about finding a job in the area, but I was able to network even before we moved here, which was helpful and made me hopeful.” Community resources and personal recommendations are used in many cases. For Karyn Olsson, President and CEO of The Marketing Department in Houghton, a personal connection provides access to talent. “It creates a win-win-win situation. Large employers attract great talent; their spouse brings additional talent and everyone wins by gaining two new, great additions to our community.”

For smaller, locally-owned business, hiring a person who is part of a dual career couple has its benefits. According to Mary Ann Seel who works in operations at Vollwerth and Baroni Companies in Hancock, a dual career hire supports retention.

“There is a better chance that the couple will stay in the area, allowing us to retain a good employee, she said. Bonnie Roth, Human Resources Manager at Somero echoes this

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sentiment. Bonnie says, “We like to look for long-term, talented candidates with career and personal growth goals as we invest a lot of resources into our employees."

Assisting couples in exploring opportunities for dual employment is important. Employers such as Michigan Tech, are well aware of the need to assist couples in finding employment. In her position as Michigan Tech’s Dual Career Program Coordinator, Carrie Richards works with couples who are new to the area. “It’s all about networking and matching skills with opportunities. If I can help someone make a connection, and the connection is a good fit, it could lead to an offer.” Karin Van Dyke, VP for University Relations at Finlandia University, says that when Finlandia recruits for a position, two careers are almost always a factor. “We recruit the whole family; it’s expected in today’s world.” A staggered family move can be problematic for retention, she has found.

Lissa Stafford, Medical Staff Recruiter at UP Health System Portage says that if the spouse cannot find a suitable career opportunity locally, it can be a deal breaker. Recruiting physicians to remote and rural areas is extremely difficult nationwide, but she feels fortunate to work in such a dynamic community that has so much to offer. To assist dual career couples, she uses networks with relevant local employers and provides suggestions and connections to assist with their search. We are fortunate to have such a tight-knit community, where everyone is willing to help where they can, and everyone knows someone with a relevant connection.

The close, small town community and natural beauty of the Keweenaw attracts many new people. One of the greatest assets the Keweenaw has to offer is its people. Through networking, community connections, personal referrals and a genuine interest in helping newcomers, many dual career couples find assistance in the exploration of career opportunities and in discovering possibilities.

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Business Support & Resources Listed below are the key local organizations that provide resources and business counseling to entrepreneurs and small business.

MTEC SmartZone (SZ) — MTEC SmartZone is one of 14 SmartZones in Michigan.

MTEC SmartZone helped create more than 250 direct jobs in eight years through programs and support to entrepreneurs and small businesses in the technology sector. In addition, MTEC SmartZone has created a new business model for Fortune 500 Companies, allowing them to access Michigan Tech’s student engineering talent.

This model has brought jobs back from overseas and benefited companies like Ford Motor Company and GE Aviation in many ways. phone: 906.487.7000 website: mtecsz.com Keweenaw Economic Development Alliance (KEDA)— Keweenaw Economic Development Alliance takes a leadership role in Houghton, Keweenaw and Baraga Counties, helping expand and diversify the area’s economic base. KEDA designs and implements proactive, sustainable programs focused on retaining and expanding existing firms, starting up new businesses, attracting entrepreneurs and companies to the Keweenaw, and initiating projects that create conditions for future economic growth. Phone: 906.482.6817, website: kedabiz.com Entrepreneur Support Center (ESC) — ESC is a resource center that provides entrepreneurs with a place to work, direct guidance from business counselors to foster ideas, and start and develop businesses into companies that create jobs for the local community. ESC has helped launch about two companies a month since it opened in April 2011. Phone: 906.487.7004, website: escenter.biz Jutila Center for Global Design and Business (JGDB) — Jutila Center for Global Design and Business utilizes direct assistance from its host, Finlandia University, and area collaborators to help stabilize management and accelerate the growth of young businesses. In 2013, over twenty service and retail businesses occupy the Jutila Center for Global Design and Business. From wellness and design services to insurance, music studios, commercial photography, engineering, and software development, these innovative businesses are here to serve you. sports industries. phone: 906.482.5300, website: finlandia.edu/jutila 12

Michigan Small Business Development Center (SBDC) — SBDC provides a broad range of support services to local companies through local business counselors housed at KEDA and Michigan Tech, regional business counselors based in the Escanaba SBDC office, and technology company specialists located throughout the state. Phone: 906.789.0558, website: misbtc.org/UpperPeninsula Michigan Works! Western U.P. fosters economic development and supports full employment for residents of its six county region.

Through Michigan’s Workforce Development System, employers and job seekers can access timely, relevant professional development opportunities. Phone: 906.482.6916, website: wupmwa.org Superior Innovations at Michigan Technological University (SI) — SI is a private, for-profit company established by Michigan Tech under the non-profit Michigan Tech Entrepreneurial Support Corporation (MTESC). Both MTESC and SI serve as tools to help transition early stage discoveries from university labs into successful commercial enterprises. phone: 906.487.2228 website: superior-innovations.com Western Upper Peninsula Planning & Development Region (WUPPDR) — WUPPDR provides a wide range of services including technical assistance to local units of government, grant writing and administration. Fostering stable and diversified economies in the Western Upper Peninsula, WUPPDR also serves as the regional clearinghouse for Federal and State funded programs. Through this role, WUPPDR enhances intergovernmental coordination and encourages opportunities for public comment on projects of regional significance.

Entrepreneurs and small businesses can access further assistance from any of the business consultants and professionals listed in our membership directory. phone: 906.482.7205, website: wuppdr.com

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UP Health System – Portage has made great strides over the past several months, strengthening its more than century-old Copper Country community relationship, while greatly enhancing its current operations and potential for future growth.

In October, Portage Health System was renamed UP Health System – Portage, aligning the Hancock-based hospital and its related clinics with two other UP Health System (UPHS) hospitals under the LifePoint Hospitals® umbrella. The other hospitals are UPHS – Bell (Ishpeming) and UPHS – Marquette.

In the formation of UPHS, Jim Bogan was named Market President of the system. Bogan explained, “The UP Health System combines the experience and services of two historic community hospitals, Bell and Portage, with the tertiary care of Marquette, a Duke LifePoint Hospital, to provide exceptional healthcare and value to those we serve. Working together, UP Health System will improve patient satisfaction and focus on delivering exceptional, quality care in the Upper Peninsula. Making communities healthier, that’s the promise of the UPHS.” Replacing Bogan as CEO of UPHS – Portage is Jeff Lang, who brings nearly 20 years of experience to his new role. He most recently served as CEO at United Hospital District in Blue Earth, MN. “We are elated to have Jeff assume the top leadership role at our Portage location,” Bogan said. “Jeff has a tremendous amount of experience and passion. He has served in a number of administrative roles and has a long list of accomplishments. We are very fortunate to have him joining our organization and community.”

Lang earned his bachelor’s degree from Mankato State University and his Masters of Business Administration from the University of St. Thomas. “I am both energized and excited about the opportunity to lead Portage and it’s more than 700 employees during this time of opportunity and growth,” said Lang. “Working together with hospital employees, medical staff and volunteers, I look forward to continuing our reputation of providing excellent healthcare in this community.”

Leadership development is but one aspect of UPHS – Portage’s recent achievements, which also include maintaining its longstanding high patient satisfaction rankings, designation as a Level III Trauma Center, significant contribution to the local tax base, and impressive physician recruitment track record.

Physician Recruitment and Program Development: Close ties to UPHS – Marquette, the UP’s regional tertiary care

GROWTH

JIM BOGAN

JEFF LANG

center, is enhancing the development of important specific programs, such as heart care, at UPHS – Portage. The direct link to UPHS – Marquette allows for a continuity of care at all levels, which sets a new standard for healthcare in the Copper Country. The end result of UPHS – Portage’s tie to the region’s tertiary care center is that Copper Country residents can rest assured that they, and their loved ones, do not have to leave the UP for healthcare.

In addition, UPHS-Portage is proud of its recent high-level healthcare provider recruitment successes in specialty areas including Oncology, OB/Gynecology, Urgent Care, Critical Care Hospitalist and Family Medicine.

Another major program achievement is the recent Michigan Department of Community Health designation of UPHS – Portage as a Level III Trauma Center. The designation required UPHS – Portage to demonstrate to the state of Michigan and the American College of Surgeons that it is providing an exceptionally high level of trauma care. UPHS – Portage is the only healthcare provider in the Copper Country to achieve Level III Trauma Center status.

Patient Satisfaction, Employer of Choice: In addition to being among the top LifePoint hospitals in key categories of patient satisfaction, UPHS – Portage has been recognized as a Top Performer on Key Quality Measures by The Joint Commission, the leading accreditor of healthcare organizations in the United States. UPHS – Portage was recognized as part of The Joint Commission annual reporter, “America’s Hospitals: Improving QualContinued on page 14

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UP Health

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proximately $1.3 million. Sales tax accounted for another $111,000. Taxes make up only part of the overall fiscal contribution made by UPHS – Portage. For instance; more than $100,000 was directed to in-kind healthcare events and direct financial contributions for local groups, events and organizations.

Portage Health Foundation: The Portage Health Foundation (PHF) was reconstituted following LifePoint’s acquisition of Portage Health hospital in late 2013. PHF is 20-percent owner of UPHS – Portage, and was initially funded by $42 million from the proceeds of the sale to LifePoint. According to PHF Executive Director Kevin Store, the foundation now has about $47 million in its portfolio and total assets exceeding $56 million. The PHF has already made over $150,000 in local grant awards and is planning to distribute nearly $1 million in 2015 toward initiatives that address community health.

ity and Safety.”

While quality patient care is the highest priority at UPHS – Portage, the hospital and its related clinics take great pride in attracting and retaining a skilled and dedicated workforce. As one of Houghton County’s largest employers, UPHS – Portage has a staff of 740 employees and an annual payroll of approximately $37.6 million.

Community Tax Base: UPHS – Portage is the only hospital in the Copper Country that contributes directly to the local, state and federal tax base. In real and personal property 2014 taxes, UPHS – Portage contributed ap-

Custom Homes – Additions Remodeling Pole Barns – Garages

License #2102114605

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History of Community Commitment: From its beginning as St. Mary’s Hospital, “Portage” has provided superior healthcare in the Keweenaw region for more than a century. In 1896, St. Mary’s Hospital was established in Bishop John Vertin’s family home. Rapidly outgrowing the home, the hospital completed construction of St. Joseph’s Hospital in 1904, expanded again with the School of Nursing in 1920 and became the first hospital in the region to achieve accreditation by the American College of Surgeons in 1924.

In 1950, the cornerstone was laid for a new facility on Michigan Avenue, and by the 1970’s St. Joseph’s became Portage View Hospital. In the 1990’s, Portage Health System was created, and by 2000 Portage opened the doors to a new $29 million facility. USHS - Portage has since expanded by more than 40,000 square feet, is the second largest employer in Houghton County and cares for approximately 2,000 inpatients and more than 119,000 outpatients annually. - See more at: http://www.portagehealth.org

1200 East Lakeshore Drive, Houghton, MI 49931

1-800-800-8000 (906) 482-2240

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The Copper Country’s Vibrant Arts Community… An Asset, Not Just an Extra

BY LISA DUNNEBACKE hat makes a city or region a great place to live? According to Kiplinger’s Personal Finance Magazine, which annually surveys and ranks America’s 10 Best Places to Live, it’s good jobs, affordable homes, decent schools, great health care, and a manageable size that are essential parts of the equation. When it comes to meeting these criteria, many places in the U.S. would surely comply. But, what are the extra ingredients that make an area special? Would it be a picturesque setting, an intellectual population, enthusiastic sports fans, or a rich cultural history? As many locals would agree, many of these extras are what make the Keweenaw a great place to live and its vibrant arts community is no exception.

For an area of its size, population, and remoteness from a major metropolitan area, the Keweenaw offers a very high proportionate share of arts, education events and programs. “An area’s cultural assets are just as important as their economic assets when it comes to attracting a highly-educated, professional workforce,” says Tony Sertich, the newly appointed Executive Director of the Pine Mountain Music Festival (PMMF). “It’s not just about a good job; it’s also the opportunities an area offers for great experiences, education, and personal enrichment that motivate people to choose one area over another. Having an active, vibrant arts community makes recruitment efforts a whole lot easier.” Sertich, a Detroit native, comes to the Keweenaw from the Minneapolis area where he has managed a multitude of professional and community theater groups, including the nationally reputable Guthrie Theater.

The Pine Mountain Music Festival is just one of many unique artistic events that happen throughout the Keweenaw each year.

Its annual performance schedule spans late June through the first two weeks of July and features professional productions of opera, symphony, small ensemble, and vocal performance spanning many musical genres. Performances are held in Houghton, Calumet, Ontonagon, Marquette, Munising, and Iron Mountain/Kingsford. This year, the Festival will be under a new Artistic Director, Donald Schleicher, currently Director of Orchestras and Professor of Conducting at the University of Illinois.

Schleicher has previously served the PMMF as Principal Opera Conductor from 1994-2002. His creative vision and teaching expertise will allow the PMMF to expand many of its current educational offerings, such as its resident programs for opera and chamber musicians, K-12 and community musician workshops, OPERAtion Imagination elementary education outreach program, the Honors Orchestra for fledgling young adult musicians, and the Upstarts! Concert Program that showcases up-and-coming U.P. artists.

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The Keweenaw area’s rich musical tradition is grounded by excellent music education provided by all of its K-12 school districts.

And, the Copper Country Intermediate School District offers specialized programs in the arts, which include a youth orchestra, honors jazz ensemble, and the Class Acts Series, which supports elementary, middle school, and high school aged students’ attendance at performances during the school year. Michigan Technological University (MTU) has actively partnered with the local music education community through its support of Class Acts, the Copper Country Suzuki Program, and the Together in Song middle school and high school choir programs. MTU is also home to the Keweenaw Symphony Orchestra and its chamber music ensembles, Superior Wind Symphony, Michigan Tech Jazz Lab Band, Michigan Tech Concert Choir, and ConScience Chamber Chorus, all of which are professional level ensembles composed of both community and student musicians. This year, Finlandia University celebrates the 50th Anniversary of the birth of Finland’s renowned composer, Jean Sibelius. Music events and related workshops and lectures will be held all year, including the 50th anniversary concert and gala celebration for the Copper Country Chorale to be held in May. And, during the summer months, there is a full calendar of free public concerts that present local and regional musical talent at the Summer Concert Series in Downtown Houghton, Canal Rock at Porvoo Park in Hancock, and Daniell Park Concerts in Laurium.

There are also many theater venues that serve the Keweenaw arts community. The Rozsa Center for the Performing Arts on Continued on page 19

Excellence in action ASPIRUS

BUILDS A HIGHER LEVEL OF HEALTH CARE FOR THE

KEWEENAW

Aspirus Keweenaw Board of Directors, Aspirus U.P. Regional Leaders, state legislators, community officials and hospital staff celebrate the groundbreaking of the new Aspirus Keweenaw Hospital.

LAURIUM – Construction of the new Aspirus Keweenaw Hospital in Laurium is right on track with phase one set for completion in July.

The 34,000 sq. ft. addition/renovation includes a new emergency center, ICU and medical/surgical unit. The emergency center will have expanded trauma, procedure and exam rooms, in addition to a drive-under canopy at the entrance for patient drop-off. There will be new in-patient hospital rooms, including eight new pre- and post-surgical recovery suites, and upgraded technology and communication systems. Designed with patients and visitors in mind, the new hospital brings increased privacy, efficiency and flow.

“The project is right on track and will live up to its promise of bringing an incredibly functional, cost-effective and efficient health care facility that is best suited for the care of our community,” said Chuck Nelson, Aspirus U.P. Regional CEO. “All in all, we are giving an already great medical team and community a world-class facility we can all be proud of.”

Miron Construction Co. broke ground on the three-phase project July 21, 2014. Phase one encompasses all new space. During phase two, the existing emergency department will be renovated into pre- and post-surgical suites. Phase three is the remodel of the existing ICU into conference rooms, blood draw and a new entryway to registration. Target completion is set for spring 2016.

Project Superintendent and Lake Linden resident, John Griffin said Miron Construction is recognized nationally for building excellence.

“In the past 10 years, Miron has completed in excess of $270 mil-

Managing the Keweenaw hospital project for Miron Construction are locals John Griffin, Superintendent, and Regina Melchiori, Project Manager.

lion in renovations and new builds, including the Aspirus Houghton Clinic that opened in June of 2014,” Griffin said. “Miron brings the expertise, and the quality of their work is top-notch.”

Miron hired more than 15 local sub-contractors, from plumbing and electrical to excavating and roofing. Onsite Project Manager Continued on page 18

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Aspirus

Pictured is a rendering of the new Aspirus Keweenaw Hospital.

Regina Melchiori said not only do local contractors bring quality workmanship, but a familiarity with local buildings and grounds.

“Many of the local contractors are already familiar with the hospital site. The electricians we brought in have been here doing their electrical in the past and the roofing company we hired has done all of their roofing,” Melchiori said. “They’re very familiar

Credit take the card away from the customer in order to process a transaction, may wish to look into pay-at-the-counter or payat-the-table options. And, in the case of high volume transaction sites, EMV transactions overall may take a bit longer than swipe transactions as it is an interactive experience between the credit card machine, the chip card, the cardholder, and the merchant.

After October 2015, anytime there is a properly working EMVenabled credit card machine and a chip card is used for payment, the transaction will be forced to run as an EMV sale with the card inserted and required cardholder verification performed. If a merchant has an EMV-enabled credit card machine and a customer with a chip card attempts to swipe their card for payment, they will receive an error, prompting them to insert their card into the machine.

“The ultimate challenge to the new EMV compliance standards is that every business is unique and each business will encounter a unique set of challenges in order to comply with the new requirements,” said Troyer. “That’s where my expertise comes into play. By listening to the merchant and determining his or her specific situation, I can develop a customized plan that most effectively meets my customers’ needs.” Troyer utilizes the RISE approach to EMV compliance solutions, where: R = Reduce Risk, offering a CCAP Program with $100,000 as18

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with the conditions, and the weather.”

On the heels of last winter’s Polar Vortex, the Miron crew was prepared for inclement weather with the hospital project. The new addition was enclosed with reinforced plastic and temporary heaters were placed inside to allow for cement pouring. Griffin said no matter what the weather brings, they adapt to keep the project moving forward.

“I can’t say enough about the local trades. With the weather we’ve been having they still keep the schedules going, working as hard as they do,” he said. “I tell these guys, ‘I’m only as good as what’s going on out there.’”

The new Keweenaw hospital is one of many exciting events taking place at Aspirus in recent months. Aspirus Keweenaw received two significant awards and implemented a state-of-theart medical records system. Aspirus Keweenaw received the 2014 Governor’s Award of Excellence for significant achievements in health care quality, and was named one of America’s Top 100 Critical Access Hospitals by the iVantage Strength INDEX. For more information, visit aspirus.org.

Continued from page 10

sistance if ever compromised.

I = Increase Revenue, offering marketing and pricing solutions that ensure increased sales.

S = Save Money, offering cost saving solutions for equipment and system purchases.

E = Education, making sure merchants understand the industry and the fees they are being charged.

There are also some interesting instructional videos available online which demonstrate EMV and EMV compliance: What is EMV?: https://www.youtube.com/watch?v=ZP1DDFT3lnw How to Run EMV Transactions: https://www.youtube.com/watch?v=luW5zZ9Gc80

For additional information on how your business can best meet EMV compliance requirements in this changing environment, contact your bank or current merchant services provider.

Or, you may contact Joe Troyer directly at (937) 477-6636 or joetroyer@tsys.com. And, you can check out TSYS Merchant Services at tsysmerchantsolutions.com.

NOTE: The Chamber encourages everyone to check with their current financial or service provider for you specific needs. An additional online source that references EMV from Squareup.com: https://squareup.com/townsquare/five-new-payment-terms-you-need-to-know/

Arts Michigan Tech’s campus is a state-of-the-art, 1,067-seat theater that offers year round entertainment and events ranging from opera, ballet, and Shakespeare to student talent shows, guest lecturers, and film festivals. The Rozsa Center is also the site for PJ Olsson’s Rock Camp, an auditioned summer music camp where kids can get the full experience of what it’s like to be a real rock star including a live stage performance! Right next door is the Walker Arts and Humanities Building, which houses Michigan Tech’s Visual & Performing Arts Department and the McArdle Theater. During the academic year, student productions are open to community actors of all ages to audition and to participate in theater courses and workshops. The historic Calumet Theatre, a restored turn of the century theater in the Village of Calumet, offers a full calendar of music, theater, and film events and is home to its own resident community theater company, The Calumet Players. Finlandia University’s Heritage Theater, offers a wide variety of Finnish and American theater, dance, and cultural events throughout the year, including Finnish Independence Day, Heikinpäivä Festival, a Nordic Film Series, and is host to the children’s Finnish folk dancing group, Kivajat. There are also a wide variety of community-based resources for dance, such as The Superior School of Dance & Gymnastics, Keweenaw Social Dance, Copper Country Contra Dancers, Canterbury House Folk Dancers, Nosotros Salsa Dance, and the MTU Swing Club as well as several community venues that offer Ballroom, Polka, International and Finnish Folk Dance, and even Tango lessons and public social dances.

And, there are many opportunities to enjoy live music entertainment at the Orpheum Theater, a restored Art Deco era cinema in Hancock, the Continental Fire Company nightclub in Houghton, and at a long list of local bars and restaurants.

The Keweenaw’s historic mining heritage left behind traces of many international cultural influences throughout the region. This is most witnessed in its architecture and public spaces, but is also expressed by its artists and craftsmen. The local arts community supports two active community arts centers that offer classes, lectures, and gallery exhibits highlighting U.P. resident artists and artisans. Each June, The Copper Country Community Arts Center hosts its annual Art and Music Festival in Downtown Houghton.

The Festival showcases over 30 art vendors, most of which are Keweenaw-based, and features a full lineup of local musicians.

The Community Arts Center in Calumet coordinates a First Friday gallery walk on the first Friday of each month showcasing its many small boutique galleries, cafes, and unique shops. It also maintains a performance space in the historic St. Anne’s Church that offers music performances from community musicians of all ages and musical styles throughout the year. There are also regularly changing gallery exhibits and guest artist lectures at Michigan Tech’s Rozsa Gallery, The Finlandia University Gallery, and The Reflections Gallery in the Jutila Center in Hancock that features

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student work from Finlandia’s International Art & Design Program.

Each spring, Michigan Tech sponsors The Great Lakes Showcase, a juried professional art show exhibiting fine arts and crafts produced by U.P. artists. And, during the summer season, tourists and locals flock to the Eagle Harbor Art Fair, which has been engaging the arts community for over 50 years, will have over 60 artist vendors. Copper Harbor is host to an Art Crawl on the fourth Friday of each month June through September, as well as, Copper Harbor’s Art in the Park in August.

All of these events and programs contribute to what comprises a diverse and thriving arts community. Although each example is unique, they all provide valuable contributions to the region’s total cultural and economic assets. According to findings by Americans for the Arts, the nonprofit arts and culture industry generated $135.2 billion of economic activity in 2010, and an additional $74.1 billion in event-related expenditures by their audiences. This arts-related economic activity supports full-time jobs and generates revenue to our local governments. And, despite economic downturns, these numbers continue to rise each year.

In 2013, The Michigan Economic Development Corporation reported that 9.9 million travelers came to Michigan specifically for history, arts, and cultural related events, generating nearly $2.1 billion in revenues statewide. Michigan currently ranks number one in the U.S. for history, art, and cultural travelers, capturing just over 78% of the total travelers in this category. Moreover, nonprofit arts and culture organizations are also employers, producers, consumers, and key promoters of our cities and regions and are valuable contributors to the local business community.

Dinner and a show often go hand-in-hand and attendance at art events generate income for many local businesses. We often think of the Arts as just an extra, a little something special that we enjoy. But, the Arts help hold together a thriving community.

And, it’s our vibrant arts community that contributes the key ingredient to our competitive edge over other similar cities and regions. It’s also what makes the Keweenaw a vibrant place to work and live.

Rock Camp File Photo

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NETWORKING & VISIBILITY The Keweenaw Chamber of Commerce lies at the “center of our community” and offers its members and the community many opportunities for networking and visibility. For specific dates and times of events, please see our business event calendar.

In Business Magazine – The Keweenaw Chamber of Commerce and The Daily Mining Gazette partner to publish this annual, full-color glossy business-to-business publication and directory.

We have printed approximately 2,000 magazines, and you may access the publication from our website.

Community Guide – Published by the Daily Mining Gazette this magazine acts as a complete resource to communities and area organizations. Anyone moving or living here should have a copy.

Facebook and Twitter – Like Us, Follow Us! Stay current with what’s happening in the community.

Lunch and Learn Workshops – The Keweenaw Chamber of Commerce will be hosting a series of workshops designed to help businesses. For more information you can visit our business events calendar at Keweenaw.org.

Ribbon Cutting – A ribbon cutting ceremony is a great way to recognize a special event or new business. The Keweenaw Chamber of Commerce is delighted to help your business celebrate with a ceremony, promotion and ribbon cutting.

Eggs and Issues – Eggs & Issues is a forum series that provides Chamber Members an excellent opportunity to ask area leaders about the issues affecting the Keweenaw. Each event in the series is highlighted by a guest speaker and allows plenty of

Business Calendar

Business Meetings, networking and collaboration, there's always business happening in the Keweenaw Peninsula of Upper Michigan!

Visit Keweenaw.org for our Business Meetings and Events Calendar.

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time for questions and answers, as well as, networking.

Business After Hours – Chamber Members premier networking opportunity, offering guests the chance to meet people representing products and services in a relaxed, social setting.

Spring & Fall Golf Outings – Several opportunities are available for you to promote your business and network at the Chamber’s golf outings. Held in June and September, members are welcome to enjoy a great game of golf, a meal and fun awards ceremony.

Spark Plug Awards – This awards dinner allows members and guests to listen to a keynote speaker and join in the excitement of watching unsuspecting businesses win awards. See the Spark Plug Awards article in this publication.

Street Map & Business Guide – Need to get around cities and towns in the Keweenaw? Pick-up a copy at the Chamber office.

Chamber Annual Meeting & Elections – Chamber members receive an update from the Board of Directors and Executive Director on the financial position of the organization, current and new programs and services, and collaborative initiatives with community partners. Elections are also held for any open/re-election Board of Directors seats.

Welcome Center – Our visitors need area information, so we need your brochures! The Chamber of Commerce can help promote your business to the community and visitors. Visit us Monday-Friday 9:00 a.m. – 5:30 p.m. or visit our 24 Hour Entryway to pick-up area informational brochures.

Community Calendar

Rallies, races, festivals and tournaments, there's always something exciting happening in the Keweenaw Peninsula of Upper Michigan!

Visit Keweenaw.info for tourist information on our Community Events Calendar.

Celebrates 125th Anniversary Grins. Smiles. Fingers clasped.

We, at Superior National, can barely contain our happiness. “Why,” you ask? This year, 2015, marks our 125th anniversary. This milestone has us not only with big, toothy smiles, but also feeling honor in that we’ve had the privilege of enjoying generations of families banking with us, experiencing this area’s ups, downs, resets and prosperity, and we’ve remained the same great bank under the same CHARLES WRIGHT name for 125 years. While you, our customers, are our true love 365 days a year, 2015 gives us an opportunity to proclaim our unwavering commitment to this community and helping it thrive every day.

This bank has been faithful to our industry for 125 years. SNB isn’t going anywhere, and you can rest assured that we’ll always be there for you, just as we have since our beginning in 1890. That year a group of area businessmen, led by Charles Wright, got together, formed Superior Savings Bank and opened shop in the back of a jewelry store. Born out of a commitment to the working people of this area who were looking to build homes, establish savings and build lives for themselves, Superior Savings Bank was there to help them do just that. The townspeople lovingly nicknamed the bank “The Working Folks Bank” because it was a place where the little people could come to deposit or withdraw their money, get a loan,

plan for their future and get a smile. While the banking world has changed dramatically since we were founded, SNB’s conviction to this community has only strengthened.

It’s no secret we love our customers. We celebrate them every day they walk through our doors, reach us online or phone us. We enjoy displaying their artwork in our lobby and recognizing them and their accomplishments on our website. From our 9 locations throughout Houghton, Keweenaw and Baraga counties to our 130 staff members, banking is what we do; it’s who we are. SNB serves a unique role in this area, dedicated to meeting your exclusive banking needs through one-on-one service. With assets totaling more than $584 million, SNB provides individual consumers, small businesses, municipalities and large corporations with a full range of banking, lending, investing and asset management, retirement plans, and easy-to-use online and mobile services along with other financial products and services.

Our eye does not wander; our commitment never wavers. We’re as true to our roots today as we were 125 years ago. Times can be tough. Superior National will always work to ensure an environment in which our customers can flourish—always. It’s as simple as J. DAVID VLAHOS that.

Photo by: Kevin Schneller www.kevinschneller.com 21

Houghton County Poised to Save Energy, Money . . . and Win $5M FREE/LOW-COST PROGRAMS HELP BUSINESSES CUT ENERGY COSTS Every month when they open their utility bills, businesses and residents throughout Houghton County get a rude reminder of the region’s high energy costs. Now a group of volunteers has banded together to lower those bills--and maybe win the county a multimillion-dollar prize.

Houghton County is one of 50 semifinalists for the Georgetown University Energy Prize, which challenges communities across the US to reduce energy consumption. The winner receives $5 million to pursue energy-saving initiatives.

The Houghton Energy Efficiency Team, or HEET, is working with utilities and other groups to boost ongoing energy conservation efforts. Here are several free and low-cost resources to help area businesses cut their energy bills.

Michigan Retired Engineer Technical Assistance Program MI-RETAP’s teams of retired engineers conduct free, confidential energy- and waste-reduction assessments. Over 1,300 businesses (including manufacturers) have used this service, with cost savings averaging more than $45,000. See www.michigan.gov/retap or contact David Herb at 517-284-6863.

Michigan Saves!

This a nonprofit offers financing up to $250,000 for a variety of energy upgrades, including lighting, HVAC, food service equipment and more. The financing is structured so the energy savings are

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equal to or greater than the business' payments. See http://michigansaves.org/business or contact Todd O’Grady at 248-701-3058.

Efficiency United for UPPCO and SEMCO customers Efficiency United’s Commercial and Industrial Program includes the following: • The Prescriptive program provides incentives for replacing old systems with high-efficiency lighting, HVAC and agricultural equipment.

• The Custom Program provides rebates for the installation of innovative and unique energy efficient equipment.

• The Continuous Improvement Programs gives customers up to $5,000 in cash incentives to become more energy efficient.

See http://efficiencyunited.com/commercial-industrial/upperpeninsula-power-company/commercial-industrial-programs/ or call Dave Camps, Blue Terra Energy, at 906-231-3995 For more information about HEET and saving money on your utility bills, contact Melissa Davis at 906-281-5986 or visit www.energizehoughton.org.

The Georgetown University Program on Science in the Public Interest is leading the Georgetown University Energy Prize in partnership with the McDonough School of Business Global Social Enterprise Initiative and the Georgetown University Environment Initiative.

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Members All area codes are 906 unless otherwise stated and all affiliate locations indicated by an *

SUPERIOR PARTNERS

LEADERSHIP PARTNERS

ASPIRUS KEWEENAW LAURIUM CLINIC & HOSPITAL Chuck Nelson, CEO 205 Osceola Street Laurium, MI 49913 337.6560 aspiruskeweenaw.org CITY OF HOUGHTON Eric Waara 616 Shelden Avenue Houghton, MI 49931 482.1700 cityofhoughton.com MICHIGAN TECHNOLOGICAL UNIVERSITY Glen Mroz 1400 Townsend Drive Houghton, MI 49931 487.1885 mtu.edu UP HEALTH | PORTAGE Jim Bogan 500 Campus Drive Hancock, MI 49930 482.1000 portagehealth.org UPPER PENINSULA POWER COMPANY Jay Ringler 18494 Canal Road Houghton, MI 49930 487.5000 uppco.com WALMART #2192 Mike Palek 995 Razorback Drive Houghton, MI 482.0639 walmart.com

FESTIVAL FOODS / PATS FOODS Ben and Joe Campioni 47401 Highway M.26 Houghton, MI 49931 482.7500 patsfoodsiga.com FINLANDIA UNIVERSITY Philip Johnson 601 Quincy Street Hancock, MI 49930 487.7344 finlandia.edu NORTHERN HARDWOODS John Kantola 45807 Highway M-26 South Range, MI 49963 487.6400 northernhdwds.com RIVER VALLEY BANK Bob DuPont 56500 US HWY 41 Calumet, MI 49913 337.0200 rivervalleybank.com SUPERIOR NATIONAL BANK AND TRUST Dave Vlahos, President 235 Quincy Street Hancock, MI 49930 482.0404 snb-t.com

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DEVELOPING PARTNERS CITY OF HANCOCK Glenn Anderson 399 Quincy Street Hancock, MI 49930 482.1121 cityofhancock.com

COMPUDYNE Adam Simonsen 101 W. Lakeshore Drive Houghton, MI 49931 523.9136 compudyne.com GARDENVIEW ASSISTED LIVING Tina Heble 26096 E. Elm Street Calumet, MI 49913 934.6111 gardenviewup.com KOPPERS, INC. Jerry McKenzie 52430 Duncan Avenue Hubbell, MI 49934 296.1341 koppers.com MICHIGAN TECH EMPLOYEES FEDERAL CREDIT UNION Duane Aho 700 Sharon Avenue Houghton, MI 49931 482.5005 mtefcu.org PORTAGE HEALTH FOUNDATION Kevin Store, Executive Director 405 Quincy Street, Suite 405 Hancock, MI 49930 523-5920 RANGE BANK Tim Baroni 56730 Calumet Avenue Calumet, MI 49913 337.2000 rangebank.com

BUSINESS CATEGORIES ACCOMMODATIONS (BED & BREAKFAST / CABIN / HOTEL / MOTEL)

AMERICINN LODGE AND SUITES Dianne Peterson 56925 S. Sixth Street Calumet, MI 49913, MI 49913 337.6463 americinn.com/hotels/MI/calumet BLACK BEAR CABIN Kriss & Ray Bosley 43459 US 41 Chassell, MI 49916 523.6375 blackbearcabin.com CHASSELL BAY CABINS Kim Rinkinen 428230 Lakeshore Drive Chassell, MI 49916 877.745.3229 chassellbaycabins.com COUNTRY INN & SUITES Tauna Happner 919 Razorback Drive Houghton, MI 49931 487.6700 countryinns.com/houghtonhotel-mi-49931/mihought D’S BASE CAMP Don and Donna Jarman 40801 N. HWY M-26 Toivola, MI 49965 281.3842 DAPPLE-GRAY BED & BREAKFAST AND ANTIQUES Ruth & Ole VanGoor 13640 M.26 Eagle Harbor, MI 49950 289.4200 dapple-gray.com EAGLE HARBOR INN, INC. Mary Probst 460 W. North Street Eagle Harbor, MI 49950 289.4435 eagleharborinn.biz

Members EAGLE RIVER SUNSET HOUSE Mark Martin Along Lake Superior 231.744.0330 markmartins.net/superiorhome.htm GOGEBIC LODGE Don Berquist N9600 Highway 64 Marenisco, MI 49967 842.3321 gogebiclodge.com HOLIDAY INN EXPRESS Carla Beck 1110 Century Way Houghton, MI 49931 482.1066 hiexpress.com/hotels/us/en/hou ghton/htnkw HOUGHTON SUPER 8 Eric Wisti 1200 E. Lakeshore Drive Houghton, MI 49931 482.2240 super8.com ISLE ROYALE RESORTS ROCK HARBOR LODGE Kim Alexander, CHA Isle Royale Island Isle Royale, MI 337.4993 rockharborlodge.com KEMPS FOUR SEASON LOG HOME RENTAL Sandy Kemppainen 40551 Pike River Road Chassell, MI 49916 483.0334 exploringthenorth.com/kemps/l oghome.html

KEMPS PORTAGE LAKE LOG HOMES AND VACATION RENTALS Sandy Kemppainen 47889 Lower Point Mills Road Hancock, MI 49930 483.0334 exploringthenorth.com/portagelake/house.html KEWEENAW HODGE PODGE LODGE Glen Auge 6603 M-26 Eagle Harbor, MI 49950 318.918.0620 facebook.com/KeweenawHodgePodgeLodge KEWEENAW MOUNTAIN LODGE 14252 US 41 Copper Harbor, MI 49918 289.4403 atthelodge.com LAC LA BELLE LODGE AND BEAR BELLY BAR & GRILL Troy and Cathy Westcott 11627 Superior Street Mohawk, MI 49950 289.4293 laclabellelodge.com LAKE FANNY HOOE RESORT & CAMPGROUND Edward & Dawn Charbonneau 505 Second Street Copper Harbor, MI 49918 289.4451 fannyhooe.com MAGNUSON HOTEL FRANKLIN SQUARE INN Gary Lubinski 820 Shelden Avenue Houghton, MI 49931 487.1700 houghtonlodging.com

MARINER NORTH, THE Don & Peg Kauppi 245 Gratiot Street Copper Harbor, MI 49918 289.4637 manorth.com MINNETONKA RESORT / ASTOR HOUSE MOTEL Judy Davis 562 Gratiot Street Copper Harbor, MI 49918 289.4449 minnetonkaresort.com MOUNT BOHEMIA Lonie Glieberman 6532 Lac La Belle Road Lac La Belle, MI 49950 289.4105 mtbohemia.com NORTHERN LIGHT COTTAGES Roger Wickstrom 42858 Lake Shore Drive Chassell, MI 49916 523.4131 NORTHWOODS RESORT AND APARTMENTS Chris & Tricia Kirkish 45190N Highway US41 Chassell, MI 49916 487.6191 upnorthwoods.com PORTAGE LAKE CABINS Tom and Marcy Romps 46534 US Highway 41 Houghton, MI 49931 482.8755 RAMADA WATERFRONT Laura O'Neil 99 Navy Street Hancock, MI 49930 482.8400 ramadahancock.com

SAND HILLS LIGHTHOUSE INN William Frabotta & Mary Mathews 6029 5 Mile Point Road Ahmeek, MI 49901 337.1744 sandhillslighthouseinn.com SHERIDAN ON THE LAKE BED & BREAKFAST Bill & Barbara Briggs 47026 Sheridan Place Houghton, MI 49931 482.7079 sheridanonthelake.com

ACCOUNTANT GREAT LAKES ACCOUNTING, PC Lucinda Enderby 208 Motezuma Houghton, MI 49931 483.3367 greatlakescpa.com JONATHAN LUSE, CPA Jonathan Luse 317 W. Quincy Hancock, MI 49930 482.4331 jmlsrpc.com RUKKILA, NEGRO AND ASSOCIATES, CPA, PC Peter Negro 310 Shelden Avenue Houghton, MI 49931 482.6601 rukkilanegro.com SUPERIOR TAX ACCOUNTING Shelia Tormala 20017 E. Sharon Avenue Houghton, MI 49931 523.7012 superiortax.net

ASSOCIATE MEMBERS Bernard, Tom Dianda, Scott Dunnebacke, Lisa Guitar, Darrell Johnson, Dana Karpiak, Steve LaFex Lewis, Barbara 29

Members Landers, Susie Schmidt, Horst Spencer, Alison

ATTORNEY KEVIN L. MACKEY, ATTY Kevin Mackey 200 Michigan Street #705 Hancock, MI 49930 482.3100 kevinmackeylaw.com PENCE & NUMINEN, P.C. Keith DeForge Downtown Houghton Houghton, MI 49931 226.2580 pencenuminen.com

ATTRACTIONS INFORMATION, MUSEUMS, RECREATION AND TOURS

CALUMET THEATRE Laura Miller 340 Sixth Street Calumet, MI 49913 337.2166 calumettheatre.com HOUGHTON COUNTY FAIR ASSOCIATION Carol Saari 1500 Birch Street Hancock, MI 49930 482.6200 houghtoncountyfair.com ISLE ROYALE LINE, INC., Cpt. Donald Kilpela 14 Waterfront Landing Copper Harbor, MI 49918 289.4437 isleroyale.com ISLE ROYALE & KEWEENAW PARKS ASSOCIATION Kristine Bradof 800 E. Lakeshore Drive Houghton, MI 49930 482.7860 irnha.org 30

ISLE ROYALE NATIONAL PARK SERVICE Phyllis Green 800 E. Lakeshore Drive Houghton, MI 49931 482.0984 nps.gov/isro/index.htm KEWEENAW ADVENTURE COMPANY Sam Raymond 155 Gratiot Street Copper Harbor, MI 49918 289.4303 keweenawadventure.com KEWEENAW CONVENTION AND VISITORS BUREAU Dianne Peterson, President 56638 Calumet Avenue Calumet, MI 49913 337.4579 keweenaw.info KEWEENAW NATIONAL HISTORICAL PARK 25970 Red Jacket Road Calumet, MI 49913 483.3176 nps.gov/kewe/index.htm MICHIGAN TECHNOLOGICAL UNIVERSITY Seaman Mineral Museum 1404 East Sharon Avenue Houghton, MI 49931 487.2572 museum.mtu.edu MICHIGAN TECHNOLOGICAL UNIVERSITY Athletics 1400 Townsend Drive, Student Development Complex Houghton, MI 49931 487.2073 michigantechhuskies.com MICHIGAN TECHNOLOGICAL UNIVERSITY Central Ticketing Operations 1400 Townsend Drive, Student Development Complex Houghton, MI 49931 487.3200 tickets.mtu.edu

MICHIGAN TECHNOLOGICAL UNIVERSITY Mont Ripley Ski Hill M-26 and Ski Hill Road Hancock, MI 49930 487.2340 mtu.edu/mont-ripley MICHIGAN TECHNOLOGICAL UNIVERSITY Portage Lake Golf Course 46789 US Highway 41 Houghton, MI 49931 487.2641 golf.mtu.edu MICHIGAN TECHNOLOGICAL UNIVERSITY Rozsa Center for the Performing Arts 1400 Townsend Drive Houghton, MI 49931 487.2858 rozsa.tickets.mtu.edu MICHIGAN TECHNOLOGICAL UNIVERSITY Student Development Center 1400 Townsend Drive Houghton, MI 49931 487.2975 michigantechrecreation.com NARA NATURE PARK Robert Nara US HWY 41 Houghton, MI 49931 482.1700 naranaturepark.com PINE MOUNTAIN MUSIC FESTIVAL Tony Sertich 49945 HWY US 41 Hancock, MI 49930 482.1542 pmmf.prg QUINCY MINE HOIST ASSOCIATION Glenda Bierman 49750 US Highway 41 Hancock, MI 49930 482.3101 quincymine.com

SAND POINT CHARTERS Brian Helminen 6135 Sand Point Road Lac La Belle, MI 49950 370.2257 sandpointcharters.com WYANDOTTE HILLS GOLF CLUB Betty Kratt 5755E Poyhonen Road - Twin Lakes Toivola, MI 49965 288.3720 wyandottehills.com

AUTOMOTIVE SALES & SERVICE ADVANCE-TEC BODY REPAIR Mark & Linda Hannon 206 Sharon Avenue Houghton, MI 49931 482.4222 advancetecbodyrepair.com COPPER COUNTRY FORD A. William Johnson 47402 State Highway M.26 Houghton, MI 49931 482.1800 coppercountryfordlm.com DAVE'S BP AMOCO Dave Dow 112 Front Street, Hancock 482.3410 davessuperservice.net NATIONAL CAR RENTAL/ALAMO RENT A CAR Rick Auguston 23810 Airpark Blvd Suite 123 Calumet, MI 49913 482.6655 nationalcar.com NORTH STAR BP Allouez - 2503 US HWY 41 337.5750 Calumet - 56797 Sixth Street 337.0917 Houghton - 123 US 41 482.7280

Members SUPERIOR SERVICE Steve Therrian 47082 US HWY M-26 Houghton, MI 49931 482.7666 TIRE SHOP, THE Rick Heinonen 811 Ethel Avenue Hancock, MI 49930 482.1850 thetireshophancock.com

BUILDING

(MATERIALS / CONTRACTORS / ELECTRIC / HEATING / AIR CONDITIONING / HARDWARE / SURVEYING/ENERGY CONSULTANTS/MASONRY)

41 LUMBER Daryll Williams 47577 N.US Highway 41 Houghton, MI 49931 482.2300 41lumber.com 41 LUMBER Al Butkovich 212 Lake Linden Avenue Laurium, MI 49913 337.0110 41lumber.com ACE HARDWARE OF CALUMET, INC. Pat & Rodney Mishica 334 Fifth Street Calumet, MI 49913 337.0912 acecalumet.com AIRE CARE John Koski 47940 Madeleine Street Houghton, MI 49931 482.3500 airecare.us BILL SILER CONTRACTING, INC. Bill & Pat Siler 45505 Champion Street South Range, MI 49963 482.8518 BLUE TERRA ENERGY, LLC David Camps 116 Quincy Street Hancock, MI 49930 487.5342 blueterraenergy.com

BYRON'S HEATING & AIR CONDITIONING Byron Ruonavaara 1001 Ethel Avenue Hancock, MI 49930 482.6411 byronheating.com CHASSELL CARPENTRY & WOODWORK, INC. Gar Heikkinen 21220 Creamery Road Chassell, MI 49916 523.4144 chassellcarpentry.com CM MORRIS, INC. Craig Morris 100 Sharon Avenue Houghton, MI 49931 482.5426 cmmorrisgroup.inc CRAMPTON SURVEYING, INC. Robert & Patti Crampton 52310 Duncan Avenue Hubbell, MI 49934 296.0025 DOLLAR BAY LINOLEUM & TILE COMPANY Robert Banfield 48750 Main Street Dollar Bay, MI 49922 482.5700 DP CONSTRUCTION, INC. Daniel Palosaari 41353 US Highway 41 Chassell, MI 49916 523.1000 dpconstruction.net GUNDLACH CHAMPION, INC. Dan LeVeque 200 5th Avenue Calumet, MI 49913 337.0700 championinc.com

HEIN SURVEYING Steven Hein 57486 Mine Street Calumet, MI 49913 337.1084 HOLOMBO MASONRY Holombo Donald 47638 Main Street Houghton, MI 49931 483.4870 KEWEENAW AUTOMATION, INC. Jeff Erickson 241 Manhattan Mohawk, MI 49950 370.0090 kai-up.com KEWEENAW OVERHEAD DOOR, INC. Dan Huuki 19825 Sharon Avenue Houghton, MI 49931 483.3792 keweenawoverhead.com MATTILA ROCK AND DOCK David Mattila 507 Jasberg Street Hancock, MI 49930 482.1229 MCGANN BUILDING SUPPLY Pete & Jim Fenton 612 Hancock Street Hancock, MI 49930 482.4340 mcganns.doitbeStreetcom/hom e.aspx MCGRATH, INC. Dan & Jan McGrath 401 E. Sharon Avenue Houghton, MI 49931 482.7107 mcgrathinc.com MD CONTRACTING Mike Delene 16398 Wanaja Road, Baraga 353.7228 mdcontractingservices.com

NORTHERN HEATING & PLUMBING,INC. Chad Hammerstrom 51401 HWY US.41 Hancock, MI 49930 482.7580 gonhp.com REL INC. 57640 North 11th Street Calumet, MI 49913 337.3018 Josh Loukus relinc.net R.C. MECHANICAL, INC. Ramon Simonson 51231 US Highway 41 Hancock, MI 49930 482.0220 rcmechanical-inc.com SHERWIN WILLIAMS COMPANY Alan Sunn 202 Bridge Street, Houghton 482.3980 sherwin-williams.com SIIRTOLA WELL DRILLING, INC. Dave Siirtola 48730 Banfield Avenue, Dollar Bay 482.2088 siirtolawell.com SUPERIOR SCREED SERVICE Ron Phillips 38950 US Highway 41, Chassell 523.6235 superiorscreedservice.com SWIFT TRUE VALUE HARDWARE Marilyn Swift 402 Shelden Avenue Houghton, MI 49931 482.0530 swifttruevaluehardware.com WORLD OF WOOD Mark Korpela 215 Hancock Street Hancock, MI 49930 482.0221 worldofwoodmi.com 31

Members BUSINESS SERVICES FAVORITES CUSTOM APPAREL AND SUPPORT (CLEANING, DESIGN, EMPLOYERS, EQUIPMENT, JOB SEEKERS, MARKETING, PRINTING, PROMOTIONAL ITEMS, SPEAKERS)

A - 1 TOY-LETS, LLC Jerry & Anne Tabor 53183 Hwy US.41 Calumet, MI 49913 337.4882 ATLANTIC MINE CAPITAL Francisco DeYcaza 14768 Liminga Road Atlantic Mine, MI 49905 281.7501 BILL FINK COMMUNICATIONS, LLC Bill Fink 22083 Royalewood Road Houghton, MI 49931 370.9597 billfinkcommunications.com BOOK CONCERN PRINTERS Jack Eberhard 129 E. Franklin Street Hancock, MI 49930 482.1250 bookconcernprinters.com COLUMBIA LINEN SERVICE Joe Lanfranki 236 Osceola Street Laurium, MI 49913 337.4602 CREDIT SERVICES INC. Mary Turner 304 Quincy Street Hancock, MI 49930 482.4100 csipays.com CROWN CLEANERS Kayla Kunishegie 305 E. Montezuma Avenue Houghton, MI 49931 482.5330 D & L JANITORIAL SERVICE, INC. George Eakin 46491 Green Acres Road Houghton, MI 49931 482.3873 dljanitorialservice.com 32

Keith and Aurellia Riley 47431 State RD. M26 Unit 2 .

Portage Plaza Houghton, MI 49931 487.6531 ishopfavorites.com MARKETING DEPARTMENT, THE Karyn Olsson 600 Shelden Avenue, Third Floor Houghton, MI 49931 483.2000 marketingdepartmentinc.com MTEC SMARTZONE Marilyn Clark 600 Lakeshore Drive Houghton, MI 49931 487.7000 mtecsz.com MICHIGAN TECHNOLOGICAL UNIVERSITY Business Engagement Center 1402 East Sharon Avenue Houghton, MI 49931 487.2228 mtu.edu/research MICHIGAN TECHNOLOGICAL UNIVERSITY Career Services 1400 Townsend Drive, Administration Building Houghton, MI 49931 487.2313 mtu.edu/career MICHIGAN TECHNOLOGICAL UNIVERSITY Dual Career Program 1400 Townsend Drive, Administration Building Houghton, MI 49931 487.3184 dual.mtu.edu MICHIGAN TECHNOLOGICAL UNIVERSITY Human Resources - Jobs 1400 Townsend Drive, Lakeshore Center Houghton, MI 49931 487.2280 mtu.edu/hr

OFFICE EXPRESS, UP 315 E. Lakeshore Drive Houghton, MI 49931 487.9752 officeexpressup.com ONAIRVOICES, INC Trish Hesel 1005 9th Avenue Houghton, MI 49931 281.0203 onairvoices.com OPG SAYEN'S BUSINESS EQUIP. Joe Sayen 112 Quincy Street Hancock, MI 49930 482.0612 opgup.com/sayensopg SUPERIOR GRAPHICS Gary Gutshall 19923 Sharon Avenue Houghton, MI 49931 482.7891 superiorgraphicsmi.com SUPERIOR MONOGRAMMING, INC. Mark & Judy Peterson 49112 Arcadian Street - Ripley Hancock, MI 49930 482.0561 superiormonogramming.com TANIS, INC. Mark Bammert 219.A 6th Street Calumet, MI 49913 337.1185 WESTERN U.P. MI WORKS Cherilynn Lampinen 110 E. Quincy Street Hancock, MI 49930 482.6916 michiganworks.com

CHURCHES CHURCH OF THE RESURRECTION 900 Quincy Street Hancock, MI 49930 482.0215 churchoftheresurrection.weebly.com

EDUCATION BHK CHILD DEVELOPMENT 700 Park Avenue Houghton, MI 49931 482.3663 bhkresources.org COPPER COUNTRY INTERMEDIATE SCHOOL DISTRICT George Stockero 809 Hecla Street Hancock, MI 49930 482.4250 ccisd.k12.mi.us FINLANDIA UNIVERSITY Drive Philip Johnson 601 Quincy Street Hancock, MI 49930 487.7344 finlandia.edu GOGEBIC COMMUNITY COLLEGE Stacy Brey 47420 HWY M-26 Suite 107 Houghton, MI 49931 483.0070 gogebic.edu HANCOCK PUBLIC SCHOOLS Monica Healy 501 Campus Drive Hancock, MI 49930 487.5925 hancock.k12.com MICHIGAN TECHNOLOGICAL UNIVERSITY President’s Office 1400 Townsend Drive Houghton, MI 49931 487.1208 mtu.edu MICHIGAN TECHNOLOGICAL UNIVERSITY Alumni Relations 1400 Townsend Drive, Alumni House Houghton, MI 49931 487.2400 mtu.edu/alumni

Members MICHIGAN TECHNOLOGICAL UNIVERSITY Admissions - Tours 1400 Townsend Drive, Memorial Union Building Houghton, MI 49931 487.2335 mtu.edu/admissions MICHIGAN TECHNOLOGICAL UNIVERSITY Marketing & Communications 1400 Townsend Drive, Administration Building Houghton, MI 49931 487.2354 mtu.edu/umc

FINANCIAL SERVICES BANKS/CREDIT UNIONS/FINANCIAL ADVISORS)

EDWARD JONES – CALUMET Shelly Larson 56901 Sixth Street Calumet, MI 49913, MI 49913 337.0356 edwardjones.com EDWARD JONES – HANCOCK Steven S. Zutter 240 Quincy Street Hancock, MI 49930 482.0800 edwardjones.com EDWARD JONES – HANCOCK Brent Peterson 101 E. Quincy Street Suite #4 Hancock, MI 49930 482.5824 edwardjones.com EDWARD JONES – HOUGHTON Robert K.Nelson 901 W. Sharon Avenue Suite 8 Houghton, MI 49931 482.8680 edwardjones.com

MICHIGAN TECH EMPLOYEES FEDERAL CREDIT UNION Duane Aho 700 E. Sharon Avenue Houghton, MI 49931 482.5005 mtefcu.org MIDWEST LOAN SERVICES, INC. Edward Burger 616 Shelden Avenue Houghton, MI 49931 487.5870 midwestloanservices.com MINERS STATE BANK Kathleen Codere 1203 Ridge Road Houghton, MI 49931 482.5131 msbir.com RANGE BANK - COPPER COUNTRY Tim Baroni 56730 Calumet Avenue Calumet, MI 49913 337.2000 rangebank.com RIVER VALLEY BANK Bethanne Conley, Branch Manager 56500 US HWY 41 Calumet, MI 49913 337.0200 rivervalleybank.com RIVER VALLEY BANK Brian Donnelly, Branch Manager 19795 Sharon Avenue Houghton, MI 49931 482.4646 rivervalleybank.com SUPERIOR NATIONAL BANK AND TRUST Dave Vlahos, President 235 Quincy Street Hancock, MI 49930 482.0404 snb-t.com

SUPERIOR NATIONAL BANK TRUST & FINANCIAL SERVICES Dave Vlahos, President 960 Razorback Drive Houghton, MI 49931 482.4850 snb-t.com THRIVENT FINANCIAL Ross Rinkinen 507 Shelden Avenue Houghton, MI 49931 523.5387 thrivent.com/fr/ross.rinkinen TORCH LAKE FEDERAL CREDIT UNION Mary Kay Grabig 400 Hecla Street Laurium, MI 49913 337.5565 torchlakefederal.com WELLS FARGO BANK Judith Niemi 600 Shelden Avenue Houghton, MI 49931 482.5500 wellsfargo.com

FUNERAL SERVICES MEMORIAL CHAPEL FUNERAL HOME/PLOWE FUNERAL SERVICES Neil Ahola 1017 Quincy Street Hancock, MI 49930 482.1717 memorialchapel.net

GOVERNMENTS (CITY, PLANNING, TOWNSHIPS, LIBRARY)

CALUMET, CHARTER TOWNSHIP OF Paul Lehto 25880 Red Jacket Road Calumet, MI 49913 337.2410

CHASSELL TOWNSHIP David Mattson 41950 Wilson Memorial Drive Chassell, MI 49916 523.4000 chassell.info CITY OF HANCOCK Glenn Anderson 399 Quincy Street Hancock, MI 49930 482.1121 cityofhancock.com CITY OF HOUGHTON Eric Waara 616 Shelden Avenue Houghton, MI 49931 482.1700 cityofhoughton.com GRANT TOWNSHIP Richard Powers 220 Gratiot Street Copper Harbor, MI 49918 289.4292 granttwp.org HOUGHTON COUNTY Eric Forsberg 401 E. Houghton Avenue Houghton, MI 49931 482.8307 houghtoncounty.net OSCEOLA TOWNSHIP Steve Karpiak, Supervisor 58545 Main Street Dollar Bay, MI 49922 482.8578 osceolatownship.org PORTAGE, CHARTER TOWNSHIP OF Bruce Peterson 47240 Green Acres Road Houghton, MI 49931 482.4310 portagetownship.info PORTAGE LAKE DISTRICT LIBRARY Shawn Leeche 58 Huron Street Houghton, MI 49931 482.4570 pldl.org 33

Members VILLAGE OF SOUTH RANGE Martin Steinmetz 45 Trimountain South Range, MI 49963 482.8833 southrange.com WESTERN U.P. PLANNING & DEVELOPMENT REGION Kim J. Stoker 326 Shelden Avenue Houghton, MI 49931 482.7205 wuppdr.om

HEALTHCARE / WELLNESS SERVICES ASPIRUS KEWEENAW HOME MEDICAL EQUIPMENT* Chuck Nelson, CEO 54 2nd Street Laurium, MI 49913 337.6557 aspiruskeweenaw.org ASPIRUS KEWEENAW HOUGHTON CLINIC Chuck Nelson, CEO 1000 Cedar Street Houghton, MI 49931 487.1710 aspiruskeweenaw.org ASPIRUS KEWEENAW LAKE LINDEN CLINIC* Chuck Nelson, CEO 110 Calumet Street Lake Linden, MI 49945 296.5040 aspiruskeweenaw.org ASPIRUS KEWEENAW LAURIUM CLINIC & HOSPITAL* Chuck Nelson, CEO 205 Osceola Street Laurium, MI 49913 337.6560 aspiruskeweenaw.org 34

ASPIRUS KEWEENAW LAURIUM WELLNESS* Chuck Nelson, CEO 300 Hecla Street Laurium, MI 49913 337.9355 aspiruskeweenaw.org ASPIRUS KEWEENAW OUTPATIENT THERAPIES & FITNESS CENTER* Chuck Nelson, CEO 342 Hecla Street Laurium, MI 49913 337.7000 aspiruskeweenaw.org ASPIRUS KEWEENAW OUTPATIENT THERAPIES* Chuck Nelson, CEO 960 Razorback Drive Houghton, MI 49931 482.8201 aspiruskeweenaw.org BLISS MASSAGE & SPA Angela Campioni 509 Shelden Avenue Houghton, MI 49931 370.6007 blisspa509.com BAY AMBULANCE, INC. Gary Wadaga 116 Michigan Avenue Baraga, MI 49908 911 COLLEGE AVENUE VISION CLINIC Dr. Craig Kurtz 1014 College Avenue Houghton, MI 49931 482.6800 vision-clinic.net CROSSFIT HAKKAPELIITTA Micah Stipech 611 Emma Avenue Hancock, MI 49930 370.2348

CYPRESS MANOR Rachel Griffin, Admissions Director

1400 Poplar Street Hancock, MI 49930 482.6644 consulatehealthcare.com EISENHOWER CENTER Rob Knoch 45224 Paradise Road Chassell, MI 49916 481.1210 eisenhowercenter.com FAMILY CHIROPRACTIC CENTER Drive David Hill 47964 Madeline Street Houghton, MI 49931 482.6100 GARDEN VIEW ASSISTED LIVING CENTER Tina Heble 26096 Elm Street Calumet, MI 49913 337.0800 gardenviewup.com INSIGHT EYECARE Donald Mitchell, OD 25720 LPM Drive Calumet, MI 49913 337.5252 upnortheyecare.com JAMES SARAZIN FAMILY DENTISTRY James Sarazin, DDS 528 Quincy Street Hancock, MI 49930 482.8601 MERCY EMS, INC. Gerald Primeau 23298 Airpark Blvd Calumet, MI 49913 911 ONTONAGON COMMUNITY HEALTH CENTER (UP HEALTH |PORTAGE) # Jeff Lang, CEO 751 S. Seventh Street Ontonagon, MI 49953 884.4120 portagehealth.org

OUR LADY OF MERCY HEALTH & REHAB Jerry Schmitt 52225 B Avenue Hubbell, MI 49934 296.3301 olomhealthandrehab.com PORTAGE DENTAL HEALTH Robert Richards, DDS 896 Campus Drive Hancock, MI 49930 482.8527 portage dental.net PORTAGE POINTE # Jeff Lang, CEO 500 Campus Drive Hancock, MI 49930 483-1300 portagehealth.org R.L. KAVORIK Rick Kavorik, DDS 725 Cedar Bluff Drive Houghton, MI 49931 482.2020 RONALD FISHER, DDS Ronald J. Fisher, DDS 1550 Quincy Street Hancock, MI 49930 482.3621 SPIRIT OF THE NORTH MASSAGE AND WELLNESS CENTER Johanna Davis 353 5th Street Copper Harbor, MI 49918 289.4363 spiritofthenorthwellness.com/ services.html UP HEALTH | PORTAGE HOME MEDICAL EQUIPMENT # Jeff Lang, CEO 894 Campus Drive Hancock, MI 49930 483-1290 portagehealth.org

Members UP HEALTH | PORTAGE REHAB # Jeff Lang, CEO 500 Campus Drive Hancock, MI 49930 483-1000 portagehealth.org UP HEALTH | PORTAGE REHAB # Jeff Lang, CEO 600 MacInnes Drive Houghton, MI 49931 483-1777 portagehealth.org UP HEALTH | PORTAGE REHAB # Jeff Lang, CEO Mine Street Station, Suite 4 Calumet, MI 49913 337-4029 portagehealth.org UP HEALTH | PORTAGE (MAIN CAMPUS) # Jeff Lang, CEO 500 Campus Drive Hancock, MI 49930 483-1000 portagehealth.org UP HEALTH | PORTAGE (UNIVERSITY CENTER) # Jeff Lang, CEO 600 MacInnes Drive Houghton, MI 49931 483-1860 portagehealth.org UP HEALTH | PORTAGE (PORTAGE HEALTHHOUGHTON – INCLUDES EXPRESS CARE/FITNESS CENTER) # Jeff Lang, CEO 921 W. Sharon Avenue Houghton, MI 49931 483-1777 portagehealth.org UP HEALTH | PORTAGE (LAKE LINDEN CLINIC) # 945 Ninth Street Lake Linden, MI 49945 483-1030 portagehealth.org

UP HEALTH | PORTAGE APOTHECARY/HEALTHMART # Eric Riutta, Pharmacy Director 500 Campus Drive Hancock, MI 49930 483-1919 portagehealth.org UP HEALTH/PORTAGE APOTHECARY/HEALTHMART # Eric Riutta, Pharmacy Director 600 MacInnes Drive Houghton, MI 49931 483-1818 portagehealth.org UP HEALTH | PORTAGE HOME CARE & HOSPICE / HOME SERVICES # Jeff Lang, CEO 821 Water Street Hancock, MI 49930 483-1160 portagehealth.org UP HEALTH | PORTAGE HOME CARE & HOSPICE # Jeff Lang, CEO 303 Baraga Avenue L’Anse, MI 49946 483-1160 portagehealth.org UP HEALTH | PORTAGE HOME CARE & HOSPICE # Jeff Lang, CEO 751 S. Seventh Street Ontonagon, MI 49963 483-1160 portagehealth.org UP HEALTH | PORTAGE SLEEP DISORDERS CENTER # Jeff Lang, CEO 890 Campus Drive Hancock, MI 49930 483-1950 portagehealth.org UPPER GREAT LAKES FAMILY HEALTHCARE CENTER Shannon Richter 506 Campus Drive Hancock, MI 49930 483.1705 uglhealth.org

WESTERN UPPER PENINSULA HEALTH DEPARTMENT Cathryn A. Beer 540 Depot Street Hancock, MI 49930 482.7382 wupdhd.org WESTERN U.P. HEALTHCARE ACCESS COALITION Carolyn Williams 540 Depot Street Hancock, MI 49930 482.7122 wuphac.org

INDUSTRIAL

MANUFACTURING/ FORESTRY/ LOGGING/TRUCKING/ENGINEERING/ ARCHITECT

AMERICAN FOREST MANAGEMENT Trina Anderson 45815 State Highway M-26 Atlantic Mine, MI 49963 483.0820 americanforestmanagement.com ANDERSON WELDING & MANUFACTURING,INC. Keith J. Anderson 41315 HWY US 41 Chassell, MI 49916 523.4661 tallhand.com CALUMET ELECTRONICS CORPORATION Steve Vairo 56730 Calumet Avenue Calumet, MI 49913 337.1305 calumetelectronics.com C D C LOGGING Charles Cavanaugh Rte 2 Box 855A L'Anse, MI 49946 524.6369 DEMAROIS & DEMAROIS LOGGING Paul & Robert DeMarois 100 First Street Ahmeek, MI 49901 337.0861

DONALD BUKEMA, INC. P.O. Box 351 Calumet, MI 49913 337.4931 Donald Bukema GREAT LAKES SOUND & VIBRATIONS Stephen Polakowski 47140 N. Main Houghton, MI 49931 482.7535 glsv.com GS ENGINEERING, INC Glen Simula 47500 US Hwy 41 Houghton, MI 49931 482.1235 gsengineering.com HARRINGTON RIDGE COAL AND STOVE Matt Arko 310 Front Street Hancock, MI 49930 482.0145 IR TELEMETRICS Glen Barna 1780 Birch Street Hancock, MI 49930 482.0012 irtelemetrics.com J & A PENEGOR, INC. John & Arthur Penegor 32865 State Highway M.26 Toivola, MI 49965 288.3325 KEWEENAW COPPER COMPANY Ross Gruenwald, Ph.D Field Office: 58389 Centennial #6 Calumet, MI 49913 337.0853 keweenawcopper.com KOPPERS, INC. Jerry McKenzie 52430 Duncan Avenue Hubbell, MI 49934 296.1341 koppers.com 35

Members MASSIE MFG., INC. Peter M. Massie 445 N. Superior Avenue Baraga, MI 49908 353.6381 massiemfg.com NORTHERN HARDWOODS John Kantola 45807 Highway M-26 South Range, MI 49963 487.6400 northernhdwds.com PENINSULA COPPER INDUSTRIES Kevin Codere 220 Calumet Street Lake Linden, MI 49945 296-9918 pencopper.com PETTIBONE, LLC Scott Raffaelli, GM 1100 Superior Avenue Baraga, MI 49908 353.6611 gopettibone.com PLUM CREEK TIMBER Dave Tormohlen 15800 Mead Road L’Anse, MI 49946 524.2040 plumcreek.com THERMOANALYTICS, INC. Keith Johnson and Allen Curran 23440 Airpark Blvd.

Calumet, MI 49913 482.9650 thermoanalytics.com TOLKSDORF REALTY & FORESTRY Glen and Gretchen Tolksdorf 52943 Hwy US 41 Calumet, MI 49913 482.9366 tolksdorfrealty.com UP ENGINEERS & ARCHITECTS, INC. George Kiiskila, Jr. 100 Portage Street Houghton, MI 49931 482.4810 upea.com 36

WARM RAIN George Kronschnabel 51675 Industrial Drive Hancock, MI 49930 482.3750 warmrain.com

INSURANCE (AGENCIES / AGENTS)

BOB HAGER AGENCY, INC. Cindy Blake 42194 Memorial Drive Chassell, MI 49916 523.4285 bobhageragency.com COPPER COUNTRY INSURANCE AGENCY Jill Efraimson 1107 Ridge Road, Suite 2 Houghton, MI 49931 483.3850 FARMERS & MERCHANTS MUTUAL FIRE INSURANCE Paul Lahti 100 4th Street Calumet, MI 49913 337.3512 farmmut.com FRANK A. DOUGLASS AGENCY Mike Borsum, Jeffery Bugni, Andrew Lorenz 324 Shelden Avenue Houghton, MI 49931 482.2660 douglassagency.com FRED GAFF & ASSOCIATES Fred Gaff PO Box 788 Houghton, MI 49931 482.0266 HANNULA AGENCY Mark Hannula 44610 Rabbit Bay Road Lake Linden, MI 49945 296.9931 LEVEQUE AGENCY Jim Zander 55776 US HWY 41 Calumet, MI 49913 337.0101

MIKE LAHTI STATE FARM INSURANCE Michael Lahti 400 Elevation Street Hancock, MI 49930 482.6305 mikelahtiins.com NICHOLAS INSURANCE AGENCY Darrell Nicholas or Steve Nicholas 510 Shelden Avenue Houghton, MI 49931 482.3434 NORTHERN MUTUAL INSURANCE Bill Larson, Interim President 201 Quincy Street Hancock, MI 49930 482.2880 northernmutual.biz PIETILA INSURANCE AGENCY Vic Pietila 801 Shelden Avenue Houghton, MI 49931 482.8622 TERVO AGENCY Robert Frantti 230 Quincy Street Hancock, MI 49930 482.0080 tervoagency.com VAST, INC. William K Hetrick 300 S. Front Street Marquette, MI 49855 228.7500 vastsolution.com WICKLEY AGENCY, THE Stephan Olsson 218 Quincy Street Hancock, MI 49930 482.1140 wickleyagency.com

MEDIA (NEWSPAPER / TV / RADIO / PUBLISHERS)

COPPER NUGGET, THE Michael Scott, Publisher 206 Shelden Avenue Houghton, MI 49931 482.1500 DAILY MINING GAZETTE Michael Scott, Publisher 206 Shelden Avenue Houghton, MI 49931 482.1500 mininggazette.com HOUGHTON COMMUNITY BROADCASTING Jeff Harju 313 E. Montezuma Avenue Houghton, MI 49931 482.7700 thewolv.com LAKE SUPERIOR MAGAZINE Paul Hayden 310 E. Superior Street Duluth, MI 55802 218.722.5002 lakesuperior.com THIRD HOUR MEDIA, LLC Anthony Gettig 237 Iroquois Street Laurium, MI 49913 523.1019 thirdhourmedia.com WLUC TV 6 AND FOX UP Sinclair Broadcasting Group Rob Jamros 177 US 41 East Negaunee, MI 49866 475.4161 uppermichiganssource.com WMPL AM & WKMJ FM RADIO Mary Ann Schulze 326 Quincy Street Hancock, MI 49930 482.3700 themix93.com

Members NON-PROFIT (BUSINESS, CIVIC AND SOCIAL ORGANIZATIONS)

BARBARA KETTLE GUNDLACH SHELTER HOME Mary Niemala PO Box 8 Calumet, MI 49913 337.5623 bkgshelterhome.org BETTER BUSINESS BUREAU Melanie Duquesnel 26777 Central Park BLVD. STE #100 Southfield, MI 48076 248.223.9400 bbb.org CALUMET/LAURIUM/ KEWEENAW ROTARY President PO Box 254 Calumet, MI 49913 COMMUNITY ACTION AGENCY Jean LeBerge 926 Dodge Street Houghton, MI 49931 482.5528 communityactionpartnership.com COPPER COUNTRY TRAIL NATIONAL BYWAY US 41 from the North side of the Portage Lake Lift Bridge to Copper Harbor coppercountrytrail.org COPPER COUNTRY WALLEYE ASSOCIATION Ross Rinkinen P.O. Box 451 Houghton, MI 49931 231.4630 ccwalleye.com COPPER HARBOR IMPROVEMENT ASSOCIATION President PO Box 86 Copper Harbor, MI 49918 copperharbor.org

COPPER HARBOR TRAILS CLUB Lori Hauswirth PO Box 34 Copper Harbor, MI 49918 DDIY (DON’T DO IT YOURSELF) Kristina Coon PO Box 426 Hancock, MI 49930 ddiyup.org DIAL HELP Rebecca Crane 609 Shelden Avenue Houghton, MI 49931 482.9077 dialhelp.org GOODWILL WORKFORCE DEVELOPMENT CENTER – CALUMET Keith Stenger 23390 Airpark Blvd.

Calumet, MI 49913 482.6142 HANCOCK BUSINESS & PROFESSIONAL ASSOCIATION President PO Box 455 Hancock, MI 49930 KEWEENAW CHAMBER OF COMMERCE Cheryl Fahrner, Executive Director 902 College Avenue Houghton, MI 49931 482.5240 keweenaw.org KEWEENAW COMMUNITY FOUNDATION Jim Vivian, Executive Director 236 Quincy Street Hancock, MI 49930 482.9673 k-c-f.org KEWEENAW ECONOMIC DEVELOPMENT ALLIANCE Jeff Ratcliffe, Executive Director 600 E. Lakeshore Drive Houghton, MI 49931 482.6817 kedabiz.com

KEWEENAW YOUNG PROFESSIONALS Jessica Brassard, Founder 1045 Quincy Street Hancock, MI 49930 370.4910 keweenawyp.com LEAGUE OF WOMEN VOTERS OF THE COPPER COUNTRY Barry Fink PO Box 815 Houghton, MI 49931 482.4632 lwvccmi.org LITTLE BROTHERS FRIENDS OF THE ELDERLY Cathy Kass-Aten, Executive Director 527 Hancock Street Hancock, MI 49930 482.6944 houghton.littlebrothers.org MAIN STREET CALUMET 200 Fifth Street Calumet, MI 49913 337.6246 mainstreetcalumet.com NEW POWER TOUR, INC. Melissa Davis, Managing Director PO Box 576 Hancock, MI 49930 281.5986 newpowertour.com PORTAGE HEALTH FOUNDATION Kevin Store, Executive Director 405 Quincy Street – Suite 405 Hancock, MI 49930 523-5920 phfgive.org UP KIDS Mark Lambert 57 Huron Street, Houghton 482.0520 upkids.com

REAL ESTATE/HOUSING BLUFFS OF ARCADIA, THE Jessica Bracco 1000 Bluff View Drive Houghton, MI 49931 483.4400 thebluffs.org CALUMET HOUSING COMMISSION Gail Perala 1 Park Avenue Calumet, MI 49913 337.0005 CENTURY 21/NORTH COUNTRY AGENCY David Jukuri 1100 Century Way Houghton, MI 49931 482.0001 century21northcountry.com COPPER RANGE ABSTRACT & TITLE AGENCY, INC. Amanda Messner 707 Shelden Avenue Houghton, MI 49931 482.7903 copperrangetitle.com KEWEENAW TITLE AGENCY Larry Kristapovich 400 E. Houghton Avenue Houghton, MI 49931 482.9570 kewtitle.com MOYLE REAL ESTATE & DEVELOPMENT Andy Moyle M-26 Houghton, MI 49931 482.3000 moyleusa.com NORTHERN MICHIGAN LAND BROKERS Josh Stein 405 Shelden Avenue Houghton, MI 49331 523.5575 nmlbhoughton.com 37

Members ONTONAGON VILLAGE HOUSING COMMISSION Sue Lockhart 100 Cane Court Ontonagon, MI 49963 884.2258 PILGRIM RIVER HILLS AND ACRES John R. Madacey Denton Road Houghton, MI 49931 280.8882 pilgrimriverhills.com RE/MAX DOUGLASS REAL ESTATE Mike Borsum 320 Shelden Avenue Houghton, MI 49931 482.1000 keweenawrealestate.com STATE WIDE REAL ESTATE OF HOUGHTON Dick Walrath 500 Shelden Avenue Houghton, MI 49931 482.6955 statewideofhoughton.com

RESTAURANTS (BANQUETS, BREWERY, COFFEE SHOPS, CATERING, FAST FOOD, NIGHT CLUB, TAVERN)

5TH AND ELM COFFEE HOUSE Frank Fiala 501 Elm Street Calumet, MI 49913 281.2897 5thandelmcoffeehouse.com AMBASSADOR, THE Joe Rossi 126 Shelden Avenue Houghton, MI 49931 482.5054 theambassadorhoughton.com BILL’S B&B BAR Bill Voght & Rachel Ruotsi 409 W. Memorial Houghton, MI 49931 482.0440 38

CONTINENTAL FIRE CO., THE Jacob Carlson, Venue Manager 408 E. Montezuma Avenue Houghton, MI 49931 282.2080 facebook.com/continentalfireco CULVER’S George Niemi 1001 W. Sharon Avenue Houghton, MI 49931 523.7001 culvers.com HABANERO’S FRESH MEXICAN KITCHEN Julie Cortright 101 E. Quincy Street Hancock, MI 49930 523.5899 habanerosfresh.com IRISH TIMES AND PUB RESTAURANT Lisa Ronan 333 Hecla Street Laurium, MI 49913 337.3911 JOEY'S SEAFOOD AND GRILL Alan & Cheryl Kiley 304 Shelden Avenue Houghton, MI 49931 483.0500 joey-grill.com KEWEENAW BREWING COMPANY Dick Gray and Paul Boissevain 408 Shelden Avenue Houghton, MI 49931 482.5596 keweenawbrewing.com KEWEENAW COFFEE WORKS Valerie Baciak 326 5th Street Calumet, MI 49913 337.6220 keweenawcoffeeworks.com

LIBRARY RESTAURANT & BREW PUB, THE Jim Cortright 62 N. Isle Royale Street Houghton, MI 49931 487.5882 librarybrewpub.com LOADING ZONE II BAR & GRILL Dave & Judy Berg 406 Calumet Street Lake Linden, MI 49945 296.8441 northwoodsdirectory.com/loadingzone.htm MCDONALD'S RESTAURANT Melanie Hueget 1300 Memorial Drive Houghton, MI 49931 482.3350 mcdonalds.com MICHIGAN TECHNOLOGICAL UNIVERSITY Catering Services 1400 Townsend Drive, Memorial Union Building Houghton, MI 49931 487.2277 mtu.edu/dining MICHIGAN TECHNOLOGICAL UNIVERSITY University Room Reservations 1400 Townsend Drive, Memorial Union Building Houghton, MI 49931 487.2543 mtu.edu/room-reservations MINE SHAFT AND ROCK HOUSE TAVERN & GRILL General Manager 915 Razorback Drive Houghton, MI 49931 482.1230 minesaftfun.com MISCOWAUBIK CLUB David J. Kent, President 57035 Calumet Avenue Calumet, MI 49913 337.0603 miscowaubik.org

PETERSON'S FISH MARKET Pat and Gilmore Peterson 49813 N US HWY 41 Hancock, MI 49930 482.2343 exploringthenorth.com/petersons/fish.html PILGRIM RIVER STEAK HOUSE Marge Nyman 47049N US Highway 41 Houghton, MI 49931 482.8595 pilgrimriversteakhouse.com QUINCY'S RESTAURANT Bob Grasseschi 48860 M.26 Dollar Bay, MI 49922 482.2118 RANGE LOUNGE Brandie Mulari 2 Baltic Avenue South Range, MI 49963 482.8477 ROY’S PASTIES & BAKERY Roy and Trisia Nahri 305 W. Lakeshore Drive Hougthon, MI 49931 487.6166 royspasties.com SHELDEN GRILL & FRANKLIN SQUARE TAP Cormac Ronan 820 Shelden Avenue Houghton, MI 49931 482.4882 houghtonlodging.com/sheldengrill-franklin-square-tap SUBWAY – HOUGHTON Tom Teliin 700 Shelden Avenue Houghton, MI 49931 482.9524 subway.com SUOMI RESTAURANT Tom and Paula Rocco 54 N. Huron Street Houghton, MI 49931 482.3220

Members TACO BELL Robert Schick 900 Razorback Drive Houghton, MI 49931 487.5555 tacobell.com

RETAIL ANGEL MISSION Terry Bazin 201 Fifth Street Calumet, MI 49913 370.9240 BIRD'S EYE CREATIONS, INC. Gene Arntsen 86 Stanton Drive Mohawk, MI 49950 337.5095 birdseyecreations.com DBA/ BUCKO’S PARTY STORE Aron Butkovich 339 5th Street Calumet, MI 49913 337.1912 CENTER ICE SKATE & SPORT Shane Jacques and Sean Jacques 401 E. Lakeshore Drive Houghton, MI 49931 482.3438 hockeyguys.com COPPER COUNTRY HABITAT FOR HUMANITY RE-STORE Joseph Mihal 25971 Pine Street Calumet, MI 49913 337.0020 coppercountryh4h.org COPPER WORLD Anthony Bausano 101 5th Street Calumet, MI 49913 337.4016 calumetcopper.com

COUNTRY VILLAGE SHOPS Barb Foley 1 Country Village Lane Copper Harbor, MI 4918 289.4212 CROSS COUNTRY SPORTS Rick Oikarinen 507 Oak Street Calumet, MI 49913 337.4520 crosscountrysports.com CULLIGAN WATER OF SOUTH RANGE Joe Gendrich 21 Trimountain Avenue South Range, MI 49963 523.7133 culliganup.com DOWN WIND SPORTS Jeff Strasser, Bill Thompson, Todd King, Arni Ronis 308 Shelden Avenue Houghton, MI 49931 482.2500 downwindsports.com ECONO FOODS Scott Rubich 1000 W. Sharon Avenue Houghton, MI 49931 487.9675 tadychseconofoods.com FESTIVAL FOODS Ben and Joe Campioni 47401 Highway M.26 Houghton, MI 49931 482.7500 patsfoodsiga.com FLOWERS BY SLEEMAN William & Judy Sleeman 1201 W. Memorial Drive Houghton, MI 49931 482.4023 flowersbysleeman.com GARTNER'S FURNITURE & FLOORS Mark, Gail and Jordan Johnson 115 Hancock Street Hancock, MI 49930 482.4000 gartnersgallery.com

KEWEENAW CO-OP NATURAL FOODS Faye Carr 1035 Ethel Avenue Hancock, MI 49930 482.2030 keweenaw.coop KEWEENAW GEM & GIFT, INC. Ken & Cindy Flood 912 Razorback Drive Houghton, MI 49931 482.8447 copperconnection.com KIRKISH FURNITURE Chris Kirkish 1200 W Memorial Drive Houghton, MI 49931 482.0700 kirkishfurn.com LAITI JEWELERS Mark Butke 124 Shelden Avenue Houghton, MI 49931 482.0270 laitijewlers.com MAURICES Store Manager 906 Razorback Drive Suite #1 Houghton, MI 49931 483.0850 maurices.com MICHIGAN TECHNOLOGICAL UNIVERSITY Campus Bookstore 1503 Townsend Drive, Memorial Union Building Houghton, MI 49931 487.2410 bookstore.mtu.edu MICHIGAN TECHNOLOGICAL UNIVERSITY Portage Lake Golf Course Pro Shop 46789 US HWY 41 Houghton, MI 49931 487.2641 golf.mtu.edu

MICHIGAN TECHNOLOGICAL UNIVERSITY Ripley Tune and Supply M-26 and Ski Hill Road Hancock, MI 49930 487.2340 mtu.edu/mont-ripley/ratesrental/tune-supply/ MICHIGAN TECHNOLOGICAL UNIVERSITY Seaman Mineral Museum 1404 East Sharon Avenue Houghton, MI 49931 487.2572 museum.mtu.edu MICHIGAN TECHNOLOGICAL UNIVERSITY University Images 1400 Townsend Drive, Student Development Complex Houghton, MI 49931 487.2969 bookstore.mtu.edu NORTH WIND BOOKS AT FINLANDIA UNIVERSITY Alana Nolan 437 Quincy Street Hancock, MI 49930 487.7217 bookstore.finlandia.edu NORTHWOODS SPORTING GOODS Richard & Carol Freeman 120 Quincy Street Hancock, MI 49930 482.5210 PAT’S FOODS Ben and Joe Campioni 801 Market Street Hancock, MI 49930 482.4919 patsfoodsiga.com PAT’S FOODS Ben and Joe Campioni 56845 Station Road Calumet, MI 49913 337.2233 patsfoodsiga.com 39

Members PORTAGE QUILT HOUSE Judy Stallings and Joanne Moros 46509 US Highway 41 Houghton, MI 49931 487.5500 portagequilthouse.com SHOPKO HOMETOWN David Palek 56835 Station Drive Calumet, MI 49913 337.2698 shopkohometown.com SOCIETY OF SAINT JOHN/THE JAMPOT Fr. Basil 6559 State Highway M.26 Eagle Harbor, MI 49950 289.4484 (fax) store.societystjohn.com SURPLUS OUTLET John & Barbara McRae 200 Shelden Avenue Houghton, MI 49931 482.2550 surplusoutlet.net WALMART #2192 Mike Palek 995 Razorback Drive Houghton, MI 49931 482.0639 walmart.com

TECHNOLOGY (INTERNET, PHONE, TELEVISION)

COMPUDYNE Adam Simonsen 101 W. Lakeshore Drive Houghton, MI 49931 523.9136 compudyne.com COMPUTER MECHANIX, INC. Tom Ressler 47480 Paradise Road Houghton, MI 49931 482.5577 cmxsolutions.biz 40

UP AND RUNNING TECHNOLOGY SOLUTIONS Matt Thyer 314 Shelden Avenue STE 3C Houghton, MI 49931 482.4800 uartechsolutions.com

TRANSPORTATION /TRAVEL SKYWEST AIRLINES 23810 Airpark Blvd Calumet, MI 49913 800.864.8331 skywest.com TRAVEL LEADERS Kierstin Waara 200 E. Montezuma Ave Houghton, MI 49931 482.1020 superiortravel.org

UTILITIES BARAGA TELEPHONE Koray Inal 122 N. Main L'Anse, MI 49946 524.6144 baragatelephone.com SPECTRUM BUSINESS David Johnston 1603 Enterprise Drive Houghton, MI 49931 906.553.7819 MICHIGAN - AMERICAN WATER COMPANY Steven Dlubala 311 Fifth Street Calumet, MI 49913 337.3502 amwater.com/miaw PASTY.NET Charlie Hopper 54542 Wolverine Street Calumet, MI 49913 337.5979 pasty.net

SEMCO ENERGY Mark Kachur 1411 Third Street Port Huron, MI 48060 800.624.2019 TORCH LAKE AREA SEWAGE AUTHORITY Ralph Hager 20 Gregory Street Lake Linden, MI 49945 296.0072 UPPER PENINSULA POWER COMPANY Jay Ringler 18494 Canal Road Houghton, MI 49931 800.562.7809 uppco.com WASTE MANAGEMENT, INC. Doug Derenberg 1108 Enterprise Drive Houghton, MI 49931 888.960.0008 wm.com

VETERINARY COPPER COUNTRY VETERINARY CLINIC Thomas Cole, DVM 904 Sharon Avenue Houghton, MI 49931 482.1771 ccvc.cc

WHOLESALE / DISTRIBUTION FERRELLGAS 47393 US Highway 41 Houghton, MI 49931 800.717.5900 ferrellgas.com GITZEN COMPANY Bob & Joan Wuthrich 323 E. Lakeshore Drive Houghton, MI 49931 482.0040 gitzencompany.com

HANCOCK COCA COLA BOTTLING COMPANY Robert Scholie 1800 Birch Street Hancock, MI 49930 482.3701 hancockcoke.com KEWEENAW PETROLEUM SERVICES Joe Arens 180180 Petro Lane Houghton, MI 49931 482.3835 KRANS OIL Jon Marson 1505 15th Street Lake Linden, MI 49945 296.0990 PEPSI COLA BOTTLING COMPANY OF HOUGHTON, INC. Jim Holmquist 309 E. Sharon Avenue Houghton, MI 49931 482.0161 PETERLIN DISTRIBUTING Ferdinand Peterlin 55980 HWY US 41 Calumet, MI 49913 337.0213 PISANI COMPANY Bob Pisani 1551 Commerce Street Ironwood, MI 49938 932.0722 ROWE OIL COMPANY Jon Marson 511 Sixth Street Calumet, MI 49913 337.4401 UP OIL COMPANY David Hughes 19975 Sharon Avenue Houghton, MI 49931 482.6660 VOLLWERTH & BARONI COMPANIES James Schaaf 200 Hancock Street Hancock, MI 49930 482.1550 vollwerth.com

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GLUTEN-FREE TREND

Today many people who do not have celiac disease are following a gluten-free diet.

They may suffer from a gastrointestinal problem. A gluten-free diet avoids all foods containing wheat, barley and rye.

Econo Foods has responded to this need for gluten-free by expanding the “natural & organic� department to present a wide selection of gluten-free foods, including large refrigerated and frozen sections.

We accept Food Stamps, WIC Coupons & EBT Cards We reserve the right to correct printing errors & limit quantities.

Not All Items Are Available In All Our Stores.

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Mon.-Thur. 9am-6pm Fri 9am-7pm Sat. 9am-2pm