Hrm 13 07 supplement by Key Media

Free with HRM Issue 13.7

Annual guide to

Corporate Training & Teambuilding 2013 Featuring:

Professional development trends Creative teambuilding ideas

UNLEASH THE

POTENTIAL

WITHIN YOUR ORGANISATION

Grow your company’s talent with British Council’s corporate skills training programme. Developed by communication experts, our Professional Development Centre courses are highly-customisable to your organisation’s needs, both in content and duration. Our interactive course methodology in communication, performance, leadership, teamwork, service, creativity and innovation, ensure that the valuable lessons learned in our workshops, can be quickly and confidently implemented by your team, back at work. Enhance this corporate training with the use of Aptis – a benchmarking, filtering and diagnostic language tool, which identifies and assesses the standards of English for talent retention and recruitment, and you’ll be right on track to unleashing the potential within your organisation. For effective customised training and efficient language assessment, make an appointment with British Council today.

+65 6653 7119

www.britishcouncil.org.sg | contact@britishcouncil.org.sg

PROFILE INTERNATIONAL HR

Resorts World™ Sentosa

Singapore’s urbane experience With its unique event venues, abundant entertainment and leisure options, Resorts World™ Sentosa, Singapore is turning meetings into experiences Set on the idyllic island of Sentosa, Resorts World™ Sentosa location is the perfect urban retreat in the heart of Singapore. For business travellers, the hotel is a unique proposition. Flanked by an abundance of lush greenery and bordered by the deep blue sea, it’s easy to forget that that Singapore’s bustling centre is just moments away. With unprecedented standard of facilities, service and comfort the hotel has already been the recipient of a string of accolades. Stand out awards include: ‘Best Resort Award’ at TTG Travel Awards 2011 & 2012, ‘Best Unique Venues for Event 2011’ at the China Travel & Meetings Industry Awards (MICE) and an emerging first at the Food & Hotel Asia 2012 Awards.

Convention facilities For more information, Tel: +65 6577 9977, Email: mice@rwsentosa.com Web: www.rwsentosa.com

Set to be the first of its kind in the local MICE scene, Resorts World Sentosa’s guests can enjoy the full gamut of attractions offered by this premier Asian destination. The hotel has the perfect ‘twin’ formula. One-stop MICE destination

Asia’s Next Top Model

packages combine first class meeting facilities of a business hotel with the comfort and luxury of an upscale property. The location features 14,000 sqm of meeting space, spread across 37 dedicated rooms. At 6,000 sqm, Resorts World Sentosa’s ballroom is one of the largest in the region and is capable of hosting over 6,500 delegates at any one time. With expert advice from a team of event service professionals, Resort World Sentosa promises a stress-free planning and hosting process. Similarly, after a long day of back-toback meetings, guests can retreat to the comforts of over 1,500 guests rooms across six hotels within the integrated resort. Recently added to the resorts inventory is luxurious Equarius Hotel™. This stylish retreat features 172 guestrooms, meticulously outfitted with lush furnishings, top-of-theline in-room entertainment systems and many more.

Unique event venues The resort recognises the need to cater to business travellers who work and play to a different beat. Both guests and event planners are encouraged to customise any event with the amazing array of rides, shows, movie sets, and attractions found at the nearby Universal Studios Singapore™. Each event can be tailored to meet your individual needs. From unique menus to live entertainment, and all-night excitement the team at Resorts World Sentosa have it covered. Options include staging events and meetings at the recently opened Marina Life Park™ – the world’s

The Big Break

largest oceanarium. The venue’s popular Ocean Gallery fronts the world’s largest aquarium viewing panel. This unique space provides an overflowing panorama of marine life, guaranteed to awe attending delegates. Since its launch, Ocean Gallery has successfully hosted spectacular events such as Asia’s Next Top Model & The Big Break. Other unique venues within the resort include the Waterfront Promenade at the Maritime Experiential Museum™, which offers the perfect space for mid- to large sized functions at the waterfront viewing deck, surrounded by sweeping views of the sea – guests can also explore and discover previous maritime artifacts and experience a shipwreck in the world’s first multi-sensory Typhoon Theatre. These and many more unique venues can be customised for your next event. For larger parties, why not buy out a themed restaurant, zone, or even the entire park. It’s the perfect opportunity to host one massive incentive experience that no one will ever forget. Special dinner and dance packages start from S$850++ per table.

UNIVERSAL STUDIOS, UNIVERSAL STUDIOS SINGAPORE, Universal Globe logo, and all Universal elements and related indicia (tm) & (c) Universal Studios. All Rights Reserved. The Maritime Experiential Museum, Marine Life Park, S.E.A. Aquarium, Resorts World, the Resorts World logo and all Resorts World elements and related indicia (tm) & (c) Genting International Management Limited. All Rights Reserved. 2

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CELEBRATE

OCCASION

ANY

NY to Tokyo

From the boardrooms of comes an inspiring Team Motivation secret that builds higher levels of unity, efficiency and loyalty. Tired of certified speakers that put your staff to sleep with boring ppts? Then try a new way used by many of the world’s leading motivators. Richard Branson, Bill Clinton, Nelson Mandela have all been motivated by the Drum Café, a Top 5 global Teambuilding, Training and Conferencing company now in Singapore, www.drumcafe.sg

Effective measurable Results The company can be measured by its clients: over half of the Fortune 500! In Singapore its clients include: Microsoft. Singtel, Apple, UOB, P&G, Temasek, Credit Suisse, Shell and more. It has 3rd party research to show how effective staff were motivated.

country’s top corporates hired them. The company expanded its programs into the US, UK, Germany, Mumbai, Taiwan and now across SE Asia. How it works From 1 day to half day to 1 hr, the Drum Café customize activities and

Programs include: Teambuilding Change Management Leadership Development Value Setting or roll-out Sales Motivation Improve Communication Product Launches New Staff Orientation Conference Openers Award Dinners Keynote Alternative

Your department is like an orchestra. Drum Café gets them to work in perfect harmony. Why it works: iHlombe The Drum Café unites staff like one harmonious orchestra using drums and interactive activities. Or other break-through customized concepts without drums. Its fun programs have been proven over 10 years in over 20 counties and 10,000 trainings. A South African tribe call it ihlombe. In the west there’s no word for it. It basically means a state of higher motivation achieved only through music. It’s something you cannot get from a ppt. How refreshing!

And powerful testimonials from the top Learning and Development teams. Credentials include CNN, Wall Street Journal, and TEDx. The Real Deal - Secret revealed! After the fall of apartheid in South Africa, black, white and Asian communities struggled to integrate due to deep divisions and major differences. Drum Café used music as a universal language to unite them. Its programs were so effective that over half of the

learning based on your objectives into an interactive, and relevant workshop for 10 to 100 to 1,000 staff. It does not only involve drumming. The experience is a rich mix of learning via group competitions, team songs, war cries, communication training, synchronization, embracing diversity, and building loyalty of your tribe. Drum Café was noteably listed as a global agent of change in the US Handbook of Change. In summary, you could say, “Drum Café is Serious Fun!”

SINGAPORE: +65 6438 8949

Email: info@drumcafe.sg

Website: www.drumcafe.sg

TAIWAN: www.drumcafe.com.tw

HONG KONG: www.drumcafe.hk

CHINA: www.drumcafe.com.cn

NEWS

Corporate training MALAYSIA

SINGAPORE

High skills still rare

WSQ training linked to higher wages An independent study initiated by the Singapore Workforce Development Agency (WDA) has found that more companies are reporting positive training outcomes for their Workforce Skills Qualification (WSQ) trained employees. According to the study, individuals who achieved Statements of Attainment (SOAs) received higher wages compared to those without. In addition, individuals who attained full Singapore WSQs enjoyed higher wages compared to those with SOAs only. Trainees with at least one SOA received wages of 1.3% higher than their non-trained equivalents in 2009, rising to a 4.3% differential in 2010. Trainees with full WSQ qualifications had enjoyed 5.3% more in their pay packets in 2009, compared to those with SOAs but without full qualifications. The returns were more significant for lower-wage workers who went through WSQ training. From 2008 to 2010, lower-wage workers with SOAs received wages of between 2.6% and 4.6% higher than equivalent workers without such qualifications. Lower-wage workers with full WSQs received 7.6% higher wages than those with SOAs only.

Table 1: Employers’ experience of WSQ training

Employers were asked which of these factors improved as a result of WSQ training Survey parameter

2011 2012 rate (%) rate (%)

Usefulness of WSQ training for employees

Work productivity

Product quality

Sales and profitability

Table 2: Employees’ experience of WSQ training

Employees were asked which of these factors improved as a result of their WSQ training Survey parameter

2011 2012 rate (%) rate (%)

Ability to apply skills learnt

Improved work performance

Usefulness of WSQ training

Greater motivation at work

71%

of Indian workers feel social media tools have actually helped to increase their productivity Source: Microsoft survey

Two-thirds

of employees in the UK are seeking additional training or education outside of work to advance their careers Source: ‘Career Development and Upskilling’, from the Kelly Global Workforce Index

OCBC Campus offers more than

110,000

training seats to employees every year Source: OCBC

SINGAPORE

Unilever invests in Asia talent Unilever has opened its landmark leadership development centre, Four Acres Singapore. Prime Minister Lee Hsien Loong officiated the opening of the ¤44 million (US$69 million) institution, through which Unilever aims to provide “the best leadership development in the world”. Four Acres Singapore will help build the pipeline of leadership talent that will drive Unilever’s business in the high-growth emerging markets, which now account for 57% of the company’s turnover. In an increasingly volatile and complex operating environment, leaders require a different skill set to those needed in the past – and Four Acres Singapore aims to address this. Four Acres Singapore is Unilever’s second world class training and development facility, and joins Four Acres in London to host the training of thousands of Unilever’s leaders across its product ranges and divisions. Through Four Acres Singapore, Unilever will tap into the Leadership Initiatives, Networks and Knowledge ecosystem, an initiative by the Singapore Economic Development Board, to design and conduct executive talent development and consortium leadership programmes with business schools and corporate partners. Half of its global curriculum and top tier programmes will be conducted out of Singapore.

50%

of Asia Pacific employees are driving their own development – an indication of learners not getting what they need or want Source: Cegos Asia Pacific Survey on “Major Learning Trends across the Region”

Only 28% of the 12 million workers in Malaysia are highly skilled, Deputy HR Minister Datuk Ismail Abdul Mutalib has told Bernama. To overcome this problem, the HR Ministry will cooperate actively with the Education Ministry and the private sector to achieve a target of 50% of the workforce comprising highly skilled workers by the year 2020, the Minister said. Ismail added that registration for vocational courses would be increased in time to reach 300,000 places, up from only about 130,000 places currently. He cited strategic cooperation with the private sector as being important in efforts to transfer technology and expertise from abroad to locals. “We will increase forums at the international level, such as the one today where the local delegates who were present had vast opportunities to exchange ideas with (those in) developed nations such as Australia and the UK,” he said at the ‘Transforming the Skills Workforce: Realising Opportunities and Challenges’ conference organised by The National Association of Private Educational Institutions (NAPEI) in collaboration with The Victoria State Government, Australia. A memorandum of understanding (MoU) was signed between Malaysia’s institutions of higher learning and Vocational and Education Training (VET) providers from the Australian state of Victoria. The MoU aims to strengthen Malaysia’s VET education while enhancing higher education courses through collaborations with education service providers from Victoria.

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PROFILE INTERNATIONAL HR

ROHEI Corporation

Training can

Be different ROHEI Corporation is a Learning and Development Consultancy that specialises in crafting highly contextualised learning experiences for core skills that are essential for professionals, managers and executives. Founded in 2007, ROHEI has been Creating Inspired Learning Experiences for over 20,000 participants from industries such as finance, service, aviation, education and government. To date, more than 96% of participants have said that they would recommend it to their friends. Our faculty of 32 full time consultants come from seven different countries from the USA to Japan. Many of them are alumni

of Ivy League and leading universities across the globe. The teams’ professional backgrounds are equally diverse. They range from veteran learning and development consultants, advertising and media producers, engineers, accountants, an architect, information systems specialists, service professionals and even a repented lawyer. It is this diversity, coupled with a common passion for growing people and a vigorous commitment to excellence, that has resulted in the crafting of programmes that are unpretentious, engaging and often

described as unforgettable and paradigm shifting by its’ participants. As partners with the Singapore Workforce Development Agency (WDA), ROHEI has also been privileged to co-develop the Learning for Results! Handbook. This guide for workplace facilitators is designed to provide practical tools to help organisations in the implementation and transfer of learning of employability skills programmes.

We would love to hear from you on how we can partner with you in the development of your team. Call us at (65) 6543 9311!

“You have shown us that learning is fun. More importantly, you and your team exemplified what you were trying to get us to learn... We are inspired by our experience of ROHEI’s brand promise of Creating Inspired Learning Experiences.” - DIRECtOR, GOvERnmEnt AGEnCy

Scan this to find out how training can be different at ROHEI’s Learning Carnivals. ROHEI’s core skills programmes such as Emotional Intelligence at Work, Building High Performance Teams, Resilience and Change Management, Service Innovation with Design Thinking, and Corporate Values Alignment currently enjoy funding of up to 90%.

ROHEI Corporation

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www.rohei.com +65 6534 9311

facebook.com/roheicorporation twitter.com/ROHEICorp

youtube.com/ROHEICORP instagram.com/roheicorp

PROFILE

Cegos

Europe’s largest training organisation, Cegos, operating from Asia Pacific HQ in Singapore Cegos, Europe’s largest training organisation, has its Asia Pacific HQ in Singapore as a recognised hub for excellence within the L&D industry. The business is led by Managing Director, Jeremy Blain, who is in charge of strategic and operational activities for this region. The Cegos Group was founded in 1926 in France, and is one of the world leaders in professional training for managers and their teams. In 2011, the Cegos Group achieved a turnover of S$300 million and trained more than 200,000 personnel internationally. Cegos’ Singapore hub adds to its existing operations in China and Hong Kong and will give an extra dimension to the organisation’s services by making it more

accessible to clients across Asia Pacific. Cegos is one of the few global players able to support organisations in their international training and development initiatives. Cegos’ “Think Global, Learn Local” philosophy is demonstrated by a robust and localized offer in Diagnostics, Blended learning, Face-to-face and eLearning; including a substantial portfolio of learning solutions in Mandarin. Before Cegos, Jeremy Blain worked for Procter and Gamble and PepsiCo. He then founded and managed his own dotcom company prior to joining the Cegos team. As a regular conference speaker and publisher of Industry Papers, Jeremy has global reach, strong Asia specific working knowledge, and a wide Industry network.

Jeremy Blain Regional Managing Director, Cegos Tel: +65 9069 3291 Email: jeremy.blain@cegos.com.sg Web: www.cegos.com www.cegos.com.sg www.cegos.com.cn

The Learning Business in Asia • The Largest Training and Development Organisation in Europe has its Regional HQ right here in Singapore with a network across Asia Pacific including a fully owned 15-year old business in China • Personal and Professional Development for Managers and Teams • Multi-mode approach allowing delivery through Face-to-Face means, Blended Learning and a Comprehensive Suite of content rich eLearning Solutions • Content can be accessed ready-made, is flexible to customise or can be 100% tailor-made for specific client projects • Our goals: g ROI measured from Day 1 g Increased productivity through more appropriate learning g Cost avoidance through appropriate delivery method and g Leveraging learning across a wider audience through the use of technology and “coffee break” face-to-face interventions. Would you like to know more? Please email us: learn@cegos.com.sg or call us: +65 6809 3097

Cegos Asia Pacific Pte Ltd

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FEATURE

Professional Development

The

FUTURE of L&D

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FEATURE

With competition getting stiffer and the talent crunch worsening, employers need to ensure their staff are adequately equipped to navigate through the uncertain economy. HRM examines some of the latest professional development courses on offer By Vivien Shiao Shufen In today’s fast paced economy, companies that remain static will ultimately lose out. To keep the competitive edge razor sharp, it is crucial for workers to be continually trained and developed, honing both their soft and hard skills. More and more, a highly groomed talent pool is the key to ongoing success. “Companies are starting to see the importance of investing in their employees’ professional development,” says Arthur Chiang, Assistant Director – Learning, Curriculum and Design, Kaplan Professional. “Similarly, employees are increasingly relating job satisfaction with professional development opportunities.” However, companies in Singapore seem to be putting training and development on the backburner. According to Randstad’s recent Workmonitor Q3 2012 survey, nearly half of companies (43%) in Singapore do not invest enough in staff training and education. In another survey by Ambition, 62.6% of workers did not think their companies were investing enough in their fields. “More can be done to encourage Singapore companies to invest further in training and development in order to attract, nurture and retain talent,” says Jason Law, Senior Manager of Management Development and Consultancy (MDC), the corporate training arm of the Management Development Institute of Singapore.

Training trends Businesses in Singapore have traditionally put more emphasis on enhancing the technical skills of staff. However, with more studies showing that people skills are critical components in the long term success of any organisation, companies are now shifting their focus to other areas. “Skill-sets in the areas of communication, critical thinking, mindset and motivation, and teamwork are the new focus areas,” says Chiang. “Companies also recognise the need to develop talents and groom leaders so they have also started to invest in leadership workshops.” He adds that the notion of training itself is slowing making way to a preference for coaching. Chiang explains that training is inclined towards taking a directive approach, in which skills and knowledge are imparted ISSUE 13.7

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FEATURE

Professional Development

One emerging new type of training is

blended learning,

a combination e-learning platforms, social media, mobile applications and face-to-face facilitation

from a more experienced person to a less experienced person, while coaching is about eliciting performance by tapping into the participant’s potential. “It is more holistic and transformative, and leads to greater performance sustainability,” he notes. Vincent Yeo, Director – Programme Management, SIM Professional Development also agrees that the coaching element is becoming more sought after, especially in the realm of leadership training. It caters to the sophistication needed to develop human capabilities in an uncertain global economy, he explains. “2012 and the first half of 2013 saw a slight resurgence in the market for programmes related to people management skills, especially in the subject areas of communication and change management,” he says. “Other important and relevant programmes involve the provision of know-how in talent management and retention, building employee loyalty and labour productivity, as well as skills in managing and handling a multi-generational workforce.” As the workforce in Singapore becomes better educated and qualified, workers are also starting to see the importance in upgrading themselves to stand out from the pack. “There is anticipation of a significant upgrading of the Singaporean workforce towards professional and managerial jobs (and) the current trend sees more local companies providing career training for their staff. The latest trends steer toward professional development programmes such as executive training and life coaching,” says Law.

The tech touch According to the New Ambient Insight Report, the Asian e-learning market is expected to be worth US$11.5 billion by 2016. Law, of MDC, says there are three forces behind this rise in popularity. “First, it is the massive content digitisation in school systems in every country of the region,” he says.

Blended learning not yet gaining traction in Singapore According to the Cegos 2012 Pan-Asian Pacific Survey, it is clear that classroom training does and will continue to play a crucial role in training in Asia. It found that 79% of Asian learners receive classroom training. Online learning is the second most popular learning tool, used by 58% of Asia. Blended learning is also on the increase in Japan, South Korea, Hong Kong and Australia. However, only 17% of individual learners in Singapore are studying in this way. The survey findings reported that there is much ‘talk’ and seeming commitment towards blended learning in Singapore, but this is not yet reflected in reality. In addition, training by smart phone and tablets is limited locally; and online learning has not yet been fully embraced. According to Carsten Rosenkranz, director of business development at e-learning service provider Knowledge Platform, “only about 20% of the 500-plus companies registered on the Singapore Stock Exchange are using e-learning in an effective or advanced way”.

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“Second is the large-scale deployment of tablets in the academic segments – creating a new delivery platform for suppliers. The third would be the explosive growth of online education enrolment. These three factors combined have built up a massive demand for packaged content.” The future of learning has to stay in sync with the latest learning technologies, says Yeo. “There is a need to leverage on learning portals integrating social and collaborative tools for access and packaging of knowledge,” he explains. One emerging new type of training is blended learning, a combination e-learning platforms, social media, mobile applications and face-to-face facilitation. Rising in popularity in emerging markets like Indonesia and Malaysia, it features both formal and informal elements of learning, says Jeremy Blain, Regional Managing Director, Cegos Asia-Pacific. Blended learning focuses on how traditional forms training methods can be enhanced with technology enablement, something Blain says will be “red-hot” in the near future. “We predict an explosion of formal and informal blended learning over the next couple of years,” he says. Blended learning is growing particularly quickly in the Asia-Pacific region where business adaptation of new technology is fastest in the world. “Face to face learning is still pre-dominant, and technology is not replacing that,” Blain says. “It merely completes the portfolio of learning solution for organisations and individuals to blend and suit their own preferences or as aligned with the organisation,” says Blain. Chiang, from Kaplan, concurs that the human touch is still just as significant in learning in Asia today. “With the new generation in the workforce becoming a lot more tech-savvy, there is greater inclination towards non face-to-face learning. Of course, to say that technology will totally replace the human educator is still quite a myth in this era,” he says.

Benefits Much has been said about the importance of learning and training for organisations across the economy, but few realise that the impact of learning and development often spills over to also have positive industry and sector-wide advantages. “Apart from the common benefits, we also see training as a form of contribution to our (hospitality) industry which has been facing challenges in attracting and retaining talent,” says Candice Lim, Director of HR, Ramada and Days Hotel at Zhongshan Park. “This then builds the company’s reputation within and out of its industry as a good trainer and therefore a choice employer.” She adds that even if employees choose to leave the company for better opportunities, they take their training with them, contributing back to the industry in which they operate. If a former employee has been happy in their employment, he or she will likely return to the company, bringing an even greater wealth of experience and perspectives with them.

PROFILE

The International Coach Federation

Professional coaching â&#x20AC;&#x201C; helping organisations maximise their potential The International Coach Federation (ICF) is the leading global organisation for coaches, with more than 20,000 members in more than 100 countries and more than 9,000 credentialled coaches worldwide. ICF is dedicated to advancing the coaching profession by setting high ethical standards, providing independent certification and building a worldwide network of credentialled coaches. Coaching is a distinct service and differs greatly from therapy, consulting, mentoring or training. ICF defines coaching as partnering with clients in a thoughtprovoking and creative process that inspires them to maximise their personal and professional potential. Organisations that engage professional coaches see measureable improvements in corporate culture. According to the 2009 ICF Global Coaching Client Study, 33% of clients who experienced business-related coaching

experienced an overall improvement in corporate culture. Clients also reported improved teamwork (13%), communication (nine percent), employee performance/ skills (seven percent) and leadership skills (six percent). Individuals who undergo coaching also experience numerous impacts that directly relate to employee productivity, morale and satisfaction. Global Coaching Client Study participants reported coaching benefits including improved self-confidence (80%), communication skills (72%), work performance (70%), work-life balance (67%), business management (61%) and time management (57%). According to the Global Coaching Client Study, 86% of organisations report that they at least made back their investment in coaching, and 99% of coaching clients say that they were somewhat or very satisfied with the experience.

Need Coaching?

International Coach Federation (ICF) 2365 Harrodsburg Rd, Suite A325 Lexington, Kentucky, USA 40504 Tel: +1.888.423.3131 or +1.859.219.3580 Fax: 1.859.226.4411 Email: icfheadquarters@ coachfederation.org Web: Coachfederation.org

coachfederation.org

86% of Companies made back at least their investment in coaching. Of the 86%, 28% saw an ROI of 10 to 49 times the investment and 19% saw an ROI of 50 times their investment. Source: 2009 ICF Global Coaching Client Study

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PROFILE INTERNATIONAL HR

NUS Business School

Shaping global business leaders for Asia Since 1981, NUS Business School has offered a comprehensive portfolio of executive education programmes to more than 24,000 leaders and senior managers from over 80 countries. Our range of open-enrolment programmes, conducted in both English and Mandarin, are designed for high potential leaders and senior managers. We also design and deliver customised executive programmes targeted at the development needs of client organisations. Our programmes have been delivered in cities such as Singapore, Kuala Lumpur, Bangalore, Bangkok, Jakarta, Manila, Colombo, Shanghai, Beijing, Tokyo, Sydney and Wellington. Our rich classroom diversity ensures that participants learn not only from the faculty, but also through sharing, group discussions and networking sessions.

“The unique case studies combined with the sharing and brainstorming format has really sharpened my hard skills in terms of strategy and operations implementation, as well as my soft skills in building leadership, corporate culture and international relationships” – FERY WIRAATMADJA, CEO, LEJEL ENTERTAINMENT & MEDIA (INDONESIA) STANFORD – NUS EXECUTIVE PROGRAMME IN INTERNATIONAL MANAGEMENT

“The networking opportunities as well as the exposure to the latest strategies and techniques will be of immense help. I look forward to incorporating them into my day-to-day work” – P C SHARMA, CHIEF EXECUTIVE OFFICER, TRANSPORT CORPORATION OF INDIA GENERAL MANAGEMENT PROGRAMME

“The programme has provided me with the opportunity to identify and understand my strengths and weaknesses, and how I could build on these to excel and bring the business to new heights” – STEVEN TNG, REGIONAL DIRECTOR, GLOBAL MATERIALS PROCUREMENT, AVERY DENNISON, LEADERSHIP DEVELOPMENT PROGRAMME

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Our Teaching Methodology NUS Business School utilises a unique set of academic methodologies to deliver to our participants an unparalleled learning experience. This includes: • A blend of case studies and business simulations delivering content in an experiential format. • Peer learning and cross-cultural sharing via small group discussions, projects and presentations. • Content that addresses current marketplace realities as well as future requirements and trends that can affect competitive advantage. A variety of assessment and profiling tools are also integrated into the programmes to provide a multidimensional learning experience for each participant. Facilitators work with participants to provide impartial and objective assessments and action plans.

International Faculty – Best of East and West NUS Business School has a 120-strong faculty with members from more than 25 countries. Our faculty members are of the highest calibre, and are actively engaged in research and teaching, as well as consulting to businesses and governments worldwide.

Executive Education NUS Business School National University of Singapore Mochtar Riady Building, Level 5 15 Kent Ridge Drive, Singapore 119245 Email: exec_edu@nus.edu.sg Tel: +65 6516 7872 Web: executive-education.nus.edu

PROFILE INTERNATIONAL HR

TÜV SÜD group

Turbo-charge employee performance Grow your business the smart way by maximising the potential of your ‘PEOPLE’ asset. Businesses looking to adopt a comprehensive and holistic approach to their learning journey-from training and consulting to implementation and evaluation stand to benefit from a strategic partnership with TÜV SÜD PSB Learning. Our distinctive industry standing as a soft skills specialist and technical expert puts us in a unique position to help clients tap on both hard and soft skills areas to harness the ideal solution for their business needs. Our signature service training and consulting solutions offered through our Service Quality (SQ) Centre product brand, stem from extensive industry experience in coaching renowned organisations to build and deliver that unique customer service experience for a distinct advantage over the competition. As an integral part of the training and consulting division of the TÜV SÜD group, the world’s key provider of Certification, Testing, Consulting and Training services well-renowned for sound technical

TÜV SÜD PSB Learning 1 Science Park Drive, Singapore 118221 Tel: +65 6885 1488 Email: learning@ tuv-sud-psb.sg Web: www.tuv-sud-psb.sg/ learning www.sqcentre.com

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safety, practical expertise and expert knowledge, TÜV SÜD PSB Learning draws upon an invaluable pool of experts from all over the world on the technical front. As a WDA-appointed Continuing Education and Training (CET) Centre for Employability Skills WSQ and Service Excellence WSQ, our trainees benefit from heavily funded training programmes. Our partnerships with the Employment and Employability Institute (e2i) and participation in funding schemes such as the Skills Development Fund (SDF), Absentee Payroll Support, Workfare Training Support (WTS) and the Risk Management Assistance Fund (Workplace Safety and Health) provides added support to our clients in achieving industry-specific staff development goals. There’s no better time than now. Contact us to find out how you can benefit from our unrivalled suite of customised and structured training, and integrated consulting solutions designed to help you develop your people and align your business to achieve and sustain high performance.

Secure Your Future with Skills Upgrading * Up to 90% funding on selected courses

Our Programmes: Corporate Excellence Finance for Non-Finance Managers (14 hrs)

15 - 16 Jul | 15 - 16 Aug | 16 - 17 Sep | 17 - 18 Oct

Effective Supervisory Management Skills (14 hrs)

25 - 26 Jul | 1 - 2 Aug | 26 - 27 Sep | 24 - 25 Oct

Managing People Effectively - Core Skills for New People Managers (14 hrs)

25 - 26 Jul | 23 - 24 Sep | 25 - 26 Nov

Fundamentals of Project Management (7 hrs)

10 Jul | 8 Oct

Service Excellence WSQ WSQ Coach Service Teams and Individuals* (16 hrs)

17 - 18 Jul | 16 - 17 Sep | 5 - 6 Nov | 2 - 3 Dec

WSQ Lead a Service Team* (16 hrs)

5 - 6 Aug | 7 - 8 Oct | 11 - 12 Nov

Employability Skills (ES) WSQ WSQ Communicate and Relate Effectively at the Workplace* (16 hrs)

24 - 25 Jul | 14 - 15 Aug | 10 - 11 Sep | 10 - 11 Oct

WSQ Work in a Team* (16 hrs)

25 - 26 Sep

WSQ Facilitate Effective Communication and Engagement at the Workplace* (16 hrs)

11 - 12 Jul | 9 - 10 Sep | 17 - 18 Oct | 20 - 21 Nov

WSQ Facilitate Effective Work Teams* (16 hrs)

5 - 6 Sep

WSQ Lead Workplace Communication and Engagement (16 hrs)

19 - 20 Aug | 21 - 22 Nov

WSQ Develop a Work Team (16 hrs)

19 - 20 Sep | 12 - 13 Dec

WSQ Manage Cross Functional and Culturally Diverse Teams (16 hrs)

22 - 23 Jul | 9 - 10 Oct

WSQ Foster Team Adaptability* (16 hrs)

11 - 12 Jul | 19 - 20 Aug | 7 - 8 Oct | 18 - 19 Nov

WSQ Apply Emotional Competence to Manage Self and Team* (16 hrs)

8 - 9 Jul | 26 - 27 Sep | 14 - 15 Nov

WSQ Foster Initiative and Enterprise in a Team* (16 hrs)

20 - 21 Aug | 18 - 19 Nov

View more courses online at http://www.tuv-sud-psb.sg/learning/training-calendar.htm. Customised corporate training available. Please contact us at +65 6885 1488 for more information.

‘ LIKE’ us on facebook

Scan the code or visit www.facebook.com/TuvSudPsbLearning TÜV SÜD PSB Learning 1 Science Park Drive, Singapore 118221 T: +65 6885 1488 E: learning@tuv-sud-psb.sg www.tuv-sud-psb.sg/learning

Including products from

PROFILE INTERNATIONAL HR

NTU NBS

Nanyang Executive Education

For leaders, by leaders Consistently counted among the world’s top-tier business schools, Nanyang Business School is one of the most established and comprehensive providers of business and management education in the Asia-Pacific. For over 50 years, we have nurtured leaders from around the world, employing innovative pedagogy that melds rigorous academic theory with real-world business practice. Being fully integrated into Nanyang Technological University, we are able to draw on the strengths of one of Asia’s most comprehensive research-intensive universities to provide enriching opportunities for interdisciplinary study. We are the first business school in Singapore to be accredited by the Association to Advance Collegiate Schools of Business (AACSB) and European Quality Improvement System (EQUIS), the world’s most widely recognised quality assurance standards for accounting and business education. Our MBA programme has been consistently rated among Asia’s top 10 and the best in Singapore by The Economist

“The Berkeley-Nanyang Advanced Management Programme provides me with new perspectives which I can use to propel my business forward. As a leader of a company that lives and breathes innovation and creativity, I need new ideas to stay ahead of the competition in today’s fast-changing business environment” – TING YEN HOCK, EXECUTIVE CHAIRMAN, KINO BIOTECH,SINGAPORE

Berkeley-Nanyang Advanced Management Programme for first-class leaders

since 2004, while it has been ranked by the Financial Times as one of the world’s Top 35 for the past five years. Nanyang Executive Education is designed to empower the leaders of tomorrow. Sharpen your competitive edge in Asia’s dynamic markets, extend your reach on the global stage, and acquire rich insights from the experiences of high-flying, dynamic executives and an internationally renowned faculty.

Nanyang Executive Programmes, Cutting-edge Asian Management Education The Nanyang Executive Programme (NEP) is the executive education arm of Nanyang Business School. We design and deliver enriching learning experiences for business leaders and senior executives, empowering personal and organisational development in Singapore and Asia. Our non-degree management development programmes are offered to corporate clients and the general public. Open Enrolment Programmes are short, specialised programmes that are ideal for executives wishing to update and refine functional skills. These programmes provide high level, value added business education, through which participants gain the latest in management thinking and industry best practices. The Berkeley-Nanyang Advanced Management Programme, Nanyang-Wharton Senior Leaders Programme, and the Management Development Programme@Nanyang have helped hundreds of high-potential executives to take on enlarged roles and responsibilities. For a full listing of our programmes, please go to www.nep.ntu.edu.sg. We partner frequently with public and private organisations to plan and implement management training and development initiatives through bespoke executive programmes. These programmes are customised to focus on strategic issues within the organisation and can be tailored to suit specific seniority levels within the organisation.

A leadership training programme that offers the latest knowledge and skills needed for succeeding in the global economy, the Berkeley-Nanyang Advanced Management Programme offers an “East meets West” approach to management theory and practice. Highlights: • Offered in partnership with Haas School of Business at University of California, Berkeley • Asia’s first executive education programme to provide a direct pathway to an Executive MBA degree. Participants who complete the programme will gain academic credits for the Nanyang Executive MBA • 4-week residential programme with intakes in Singapore and USA

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For more information, please contact us at +65 6514 8376 or +65 6592 1791

WANT TO BE MORE EFFECTIVE IN HR?

MAKE BETTER HR

DECISIONS at

SIM PROFESSIONAL DEVELOPMENT APPLYING COMPETENCY-BASED HUMAN RESOURCE MANAGEMENT Designed for human resource professionals, this programme will enable HR professionals, managers, trainers and recruiters to build and carry out competency identification, modelling and assessment for the organisation. August 13 & 14, 2013

IDENTIFYING LEARNING AND TALENT DEVELOPMENT NEEDS Learn to link learning and development needs with objectives and KPIs for the organisation, department and individual. Form methods to identify organisational learning and talent development needs too. October 9 â&#x20AC;&#x201C; 11, 2013

HOW TO SET UP A STRUCTURED MENTORING PROGRAMME Learn to design, initiate, manage and assess a structured mentoring programme for the organisation. Understand the relationship between mentor and mentee and foresee potential implementation challenges of the programme. October 21 & 22, 2013

Call 6246 6746

Email exec1@sim.edu.sg

IGNITING THOUGHT LEADERSHIP

You might also be interested in these programmes:

HR MANAGEMENT & DEVELOPMENT Aligning HR with Business Strategy NEW SIM Competent Trainer Programme (Basic) Facilitation Skills: How to Conduct Meetings, Trainings, Facilitations by Getting Your People to Share Their Ideas The Ultimate Trainer Course: How to make training EASY, FUN, EFFECTIVE and STICK Interviewing Skills HR Best Practices and Policies Leaders as Effective Coaches Managing Compensation Performance Appraisal - Engaging & Harnessing the Best from Your Staff Workplace Big Five Profile™ Certification Programme

COMMUNICATION

Rani @ 6248 9411 AUG 15 & 16 AUG 20 - 23 & 26 | OCT 22 - 25 & 28 AUG 26 & 27 AUG 28 & 29 SEP 23 & 24 SEP 30 & OCT 1 OCT 3 & 4 OCT 7 & 8 OCT 7 & 8 OCT 28 & 29

Grace @ 6248 9414

Think On Your Feet® Precision Q + A Presentation Strategies for Leaders and Managers Cultural Connectivity Effective Report Writing PATH to Communicating Assertively The Case Maker™ Business Writing Skills for Managerial Impact and Influence NEW How to Speak with Greater Confidence, Purpose and Impact Communicate and Be Heard Break Through Your Communication Barriers! Presentation Essentials Think, Act, Speak, Listen! Listen And Connect© The Advocacy & Dialogue Leadership Workshop NEW

PROJECT MANAGEMENT

Aaron @ 6248 9499

Managing Projects Well: The Behavioural Science of Project Management PMP® Certification Test Preparation Course Introduction to Project Management Managing Projects Successfully The Art of Project Management® for IT/IS Project

FUNDED PROGRAMMES*

JUL 29 - 31 SEP 23 - 25 OCT 18 OCT 23 - 25 OCT 30 - NOV 1

Elynn @ 6248 9419

Developing and Engaging Your Team for Workplace Success Mastering Personal Effectiveness and Emotional Competence Developing Self Effectiveness for Business Performance

*WDA funding available for Funded Programmes

10% DISCOUNT+

for 3 or more registrations received from the same company for the same programme. +Terms and conditions apply

FEATURE

Corporate Learning Case Study

Grooming

leaders

FROM WITHIN

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FEATURE

The competitive nature of the job market makes finding skilled talent in the public relations industry a difficult task. HRM speaks to Jennifer Wu, APAC Talent Manager of LEWIS PR to find out how her organisation grooms leaders from within By Vivien Shiao Shufen

It is a well-known fact that public relations (PR) professionals have it tough. The high turnover rates, long hours, high stress levels, low starting pay, and competitive work cultures are well known throughout the corporate world. All the bad press surrounding this industry is no exaggeration. According to a 2012 CareerCast survey, the PR executive has the seventh most stressful job in the world. Such circumstances make it difficult to find skilled PR leaders who are both capable and willing to join a PR agency. In a tight labour market where talent is a limited resource, the war for PR leadership talent can be particularly fierce. For a global PR agency like LEWIS, the solution to this is straightforward – develop leaders from within. Despite a relatively short history of 17 years, Lewis can boast of having worked with many of the world’s top brands, including Oracle, Audi, Cisco and Accenture, in its PR campaigns. With over 25 offices worldwide, LEWIS is rapidly expanding each year to become a global player in the PR industry. Last year, LEWIS entered the Holmes Report Rankings as one of the top 40 PR agencies for the first time, making it one of the youngest agencies to do so. To bring the company to another level, LEWIS is focusing on developing its employees to become not just competent leaders, but catalysts for change.

Prospective leaders “Our future leaders are employees who embody the values of the company,” says Jennifer Wu, APAC Talent Manager of LEWIS PR. “Employees who are positive, enthusiastic, and possess a ‘can do’ attitude, show outstanding initiative to grow the company, and help their colleagues succeed in their jobs are usually singled out for leadership positions.” Another tool that LEWIS PR uses to distinguish its leaders is a twice-yearly performance appraisal. “This not only determines how well our team members are doing in their day-to-day PR and ISSUE 13.7

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FEATURE

Corporate Learning Case Study From an employee’s perspective “For me, the leadership development started on day one,” says Howe, who joined the agency in May 2011. “My direct line manager sat down with me and mapped out goals for the first three months. We checked back on it after that to see my progress.” Howe explains that at LEWIS, she had many opportunities to grow as a leader, such as leading a team and motivating other team members. The senior leadership also prioritised leadership development. “When C-level executives come down to Singapore, they conduct training sessions for us,” says Howe. “All these trainings teach you to be more confident and apply certain techniques,” she adds. “You can contribute more to your clients and team members that way. This is something I didn’t get in a previous agency.” Another aspect of leadership development at LEWIS PR is the international perspective that one receives. “We have secondments overseas where we can work for a period of time and this exposure really helps us develop as leaders as this is not something we can get working in the Singapore office alone,” Howe adds.

Suelyn Howe

Client Director, LEWIS PR

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account work, but also how well they are developing as leaders within their teams, offices and the global LEWIS group,” Wu explains.

Global training programme LEWIS PR takes its leadership development very seriously indeed. Not content with simply sending employees for courses or seminars, the PR agency will soon be implementing a global training programme called the LEWIS Employee Development Academy (LEDA). “The LEDA is an unrivalled training programme in the industry, offering recent graduates and account executives premier training opportunities,” says Wu. “It is dedicated to practical training and development, combined with classroom-based theory, interactive workshops, group projects and assignments to work in other Lewis offices,” she adds. The six-month programme consists of three months’ training at a different LEWIS office, followed by three months of hands-on experience in the employee’s home market. Trainees have the opportunity for promotion to account executive after passing the initial foundation module (six months), followed by a further 12 months of structured training, offering a fast-track route to becoming a senior account executive.

No one left behind Although leadership development is undoubtedly a key focus, every employee at LEWIS will get the opportunity to be trained and developed to become leaders in the future. “LEWIS is committed to ensuring ongoing training and career development for all our employees,” says Wu. “We have an established training programme for all employees in Asia and we use appraisals as a forum to identify the training needs of every employee as well.” One initiative that was recently introduced in the Asia-Pacific region is a mentoring programme that pairs more experienced employees with junior level staff. “This promotes learning for the younger staff, and it also develops the leadership skills of the senior employees beyond their regular working teams,” she explains.

Keeping up with the times Such a fast-paced work environment calls for training and development programmes that can

FEATURE

keep up with the latest trends. “In the digital age, we want our employees to be skilled in the digital and social media space,” explains Wu. “As much of the work we do for clients include digital campaigns, we also conduct internal training to ensure that employees are exposed to both digital and traditional aspects of PR,” she adds. As technology moves at such a rapid pace, LEWIS takes into account that there may be new areas which employees would like training for. “In Asia, we have seen our employees proactively request for training courses that will help them grow as PR professionals,” notes Wu. “We are more than willing to invest in training and development courses whenever we see a need.” Training and development at LEWIS is also extremely flexible. “If employees are unable to make a training session, they can listen to recorded versions or reschedule sessions with the trainer,” says Wu.

Reaping what they sow Since the leadership training and development programmes were implemented, LEWIS has observed how staff have benefited. Wu notes that leadership development programmes have helped prospective leaders align their decisions with the company’s vision and learn new skills.

“Employees who are positive, enthusiastic, and possess a ‘can do’ attitude, show outstanding initiative to grow the company and help their colleagues succeed in their jobs are usually singled out for leadership positions” – JENNIFER WU, APAC TALENT MANAGER, LEWIS PR

“Our employees have enjoyed work life balance because of increased productivity at work. We have also seen improvement in our employees’ confidence levels, which has a positive effect on their relationships with clients, the media and colleagues within the agency,” adds Wu. With such a win-win situation, leadership development in LEWIS is set to take the company to the next level.

Junior level

employees need to attend two training sessions a month, or 24 sessions in a year.

Senior level

employees need to attend one training a month, or 12 sessions a year

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PROFILE INTERNATIONAL HR

MIS

MIS – Leader in professional development and training for sales & marketing

TESTAMENTS TO OUR QUALITY SERVICE “Excellently well laid-out agenda and syllabus which was designed and customised to address our specific area of work while still giving great insights for every marketer. Very relevant to my work, with great group exercises and breakout sessions. The trainer is a thumbs-up!!” – GENERAL MANAGER OF MARKETING (INDIA), RICH PRODUCTS CORPORATION

“The course is very fruitful & allows me to rethink on my closing techniques. Learning proven methods of prospecting to achieve consistent success, arranging cold calls, handling rejections, how to generate a continuous flow of referrals, approach prospects properly, increase the potential of closing more sales & achieving sales target” – SALES EXECUTIVE, FAR EAST MANAGEMENT

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E G A

For more information, please contact: Marketing Institute of Singapore Tel: 6411 1623 / 622 / 621 Email: seminars@mis.org.sg Web: www.mis.org.sg/seminars

Every organisation has its different key business issues, goals and challenges. Hence it can be more cost-effective to tailor a training framework that directly addresses your organisation’s specific training needs. MIS can help companies identify gaps in their training and recommend relevant courses to maximise training ROI. To enhance effectiveness, training is aligned to organisational needs and so allows for immediate application and outcomes to be measured. To help employees optimise their performance at work, the MIS’ approach undergoes a rigorous five-step process to customise the ideal training framework.

Custom-design trainings to meet specific needs

5-stage learning & development consultancy service

For 40 years, the Marketing Institute of Singapore (MIS) has played a leading role in providing training, learning & development solutions to professionals and corporations in Singapore and the Asia-Pacific region. We offer a comprehensive range of Executive Development Programmes that cater to the skills upgrading and professional development needs of executives and managers. In recognition of the growing demand for sales and marketing courses, MIS continues to maintain its leading position as the training provider with the widest range of courses for sales and marketing personnel. With close to 120 executive development courses, and over 3,000 professionals trained annually, MIS is proud to be named the Preferred Sales Training and Management Training provider as voted by HR professionals for three consecutive years.

“Regular training allows employees to continuously refresh their skills, improve their current skills while developing new ones. Participants get tips and advice from industry experts, and even learn laterally from their peers.” says Christina Ho, Business Development Manager of MIS. “We exercise a high level of quality control for our content and trainers to ensure that concepts are easily assimilated and practical enough for immediate application in daily work.” Funding and Grants to Defray Training Costs Companies can tap on the Skills Development Fund (SDF), as well as the Productivity and Innovation Credit (PIC) to fund MIS’ training courses. For our Business Management Workforce Skills Qualification (BM WSQ) courses, Absentee Payroll and Workfare Training Support (WTS) schemes provide additional support to help defray training costs further. SMEs, in particular, can leverage on WDA’s Enhanced Training Support Scheme to fund up to 85% of the course fees for WSQ courses.

PROFILE INTERNATIONAL HR

Institute for Financial Literacy

Free and unbiased Financial Literacy Programmes at your workplace The MoneySENSE-Singapore Polytechnic Institute for Financial Literacy is a collaboration between MoneySENSE (a national financial education programme spearheaded by the public-sector Financial Education Steering Committee) and Singapore Polytechnic. The Institute provides free and unbiased financial education programmes to the public and does not promote financial products. Since the Institute’s launch in July 2012, it has developed eight topics which cover different aspects of personal financial management. These

are aimed to help working adults plan their resources to meet their goals at different phases of their lives. These topics include cash management, financial planning, risk management, retirement planning, debt management, investment and estate planning. These topics are available as a talk version or workshop version. The demand for the Institute’s workplace talks and workshops has been tremendous and it has conducted over 200 sessions in its first 7 months at multinational corporations, small and medium enterprises and government

We provides Free and Unbiased Financial Literacy Talks and Workshops at your workplace

agencies. Many organisations have chosen the Institute as the financial educator for their employees as the sessions are free, neutral and there is no promotion of any financial products. The trainers conducting the sessions are also not tied to any financial institution.

Our financial literacy programmes help working adults plan their resources to meet their goals at different phases of their lives. We have an array of topics and you can contact us to book a session. 

Making Sense of Your Money



Financial Planning Begins Now



Do I Need Every Type of Insurance?



Are You Borrowing Too Much?



Building Your Nest Egg



Introduction to Personal Investing



Managing CPF Money For Your Retirement



Buying a Home Within Your Means



Introduction to Estate Planning

visit www.finlit.sg tel: +65 6870 8383

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Organisations that are interested in a workplace talk or workshop to be conducted by the Institute for their employees can contact the Institute at 6870 8383 to make a booking. Individuals who are keen to attend these talks and workshops can visit the Institute’s website (www.finlit.sg) for information on sessions at public venues.

PROFILE

Kaplan Learning Institute

Delivering cutting-edge learning solutions Kaplan Professional, a department of Kaplan Learning Institute, is all geared up to deliver cutting-edge learning solutions to meet your organisational needs, right at your door step. We support organisations and individuals in their quest for excellence by tailoring learning and development solutions to help organisations and individuals succeed in today’s competitive world. Having trained over 50,000 participants from 200 organisations, Kaplan Professional is committed to the success of professionals, managers and executives (PMEs) in this

knowledge-based economy through training, learning and development. As your consultant and partner, we conceptualise and prescribe a Total Company Learning Plan (TCLP) to support your cause. We synthesize your TCLP with our comprehensive suite of training programmes for every level of employment in your organisation as well. For instance, your strategic leaders will acquire essential Business Management, Leadership and People Management skills. Your managers will gain the competitive EDGE in driving and advancing their team efficiently

while your operational staffs attains a range of generic Workplace Skills to optimise their performance. WDA Funded Programmes • Workplace Skills (WPS WSQ) • Executive Development and Growth for Excellence (EDGE WSQ) • Business Management Financial Management (BM FM WSQ) • Leadership and People Management (LPM WSQ) • Service Excellence (SE WSQ) In house Programmes • Real Learning • Financial Management (FM)

Speak to us today for more information about our training programmes. Tel: 6309 5738 Email: enquiry.sg@kaplan.com Web: www.kaplan.com.sg/ professional Facebook: facebook.com/ KaplanProfessionalSG

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PROFILE INTERNATIONAL HR

ESSEC Business School

Equip your mind. Extend your vision. Embrace the future Since its founding in Paris in 1907, ESSEC Business School has been developing a unique learning model based upon its strong identity and core values: Innovation, openness, responsibility and excellence. ESSEC offers a comprehensive range of programmes that focus on developing the creativity and multicultural mindset of each individual. ESSEC Asia-Pacific aims to mentor and groom a new generation of leaders and entrepreneurs as well as establish close ties with major regional corporate partners. With the expertise of a renowned faculty, the school delivers premier education and proposes high quality executive programmes designed to empower decision makers to meet the challenges of a fast-changing world. In partnership with leading organisations in Singapore, Hong Kong, Shanghai, Tokyo and other major cities in

Asia, ESSEC Asia-Pacific has defined a new kind of â&#x20AC;&#x153;Learning Partnership Modelâ&#x20AC;? that addresses the specific needs of companies and executives. The school offers a series of open-enrolment Executive Workshops, advanced management and customised programmes as well as professional forums covering a wide range of issues such as social media and digital marketing, negotiation, business model and service innovation, cross-cultural team leadership, global supply chain management, luxury brand management, halal business and health technology assessment among others. The portfolio of programmes has been designed to keep top executives, managers and government officers ahead of business trends, stimulate their creativity and enable them to meet their development objectives.

For more information, please contact: Natalie Ang ESSEC Asia-Pacific Executive Education Tel: +65 6884 9780 Email: execedasia@essec.edu Web: www.essec.edu/asia

Luxury Brand Management - International Expansion, Retail, and Distribution of Luxury Brands 27 - 29 June 2013 Marketing Analytics on Digital Platforms 26 - 27 September 2013 Halal Business 3 - 4 October 2013 Methods for the Economic Evaluation of Health Care Technologies 29 October - 2 November 2013

Scan this with your smartphone for more information.

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PROFILE

MDIS

MDIS Corporate Training Services Leading the way for effective talent management by delivering… The RELIABILITY of a true business partner The EXPERTISE to maximise the value of your workforce The REACH to touch a global audience through scalable resources

Management Development and Consultancy (MDC), the corporate training arm of MDIS has since its establishment in June 1995, played a leading role in meeting the changing needs of many business organisations. We provide a wide range of well-designed programmes specially catered for business organisations with different training needs. We are committed in developing high quality programmes with accredited trainers, providing training solutions that are at pace with the dynamic changes in the business world. As an independent training provider, MDC is able to provide impartial assessment and customised training programmes to meet our client’s training needs. Covering a wide variety of specialist subjects, the MDC experience promises a superior training product with renowned industry experts and leaders in their field.

Our expertise covers: • Supervisory Management • Communication • Leadership & Management Development • Sales & Marketing • Risk & Business Management • Service Excellence

• Financial Management • Creativity & Innovation • Personal Effectiveness & Productivity • Emotional Intelligence • Office & Administration • Languages • I.T. Short Courses

Our Approach

MDIS Corporation Pte Ltd MDIS Dhoby Ghaut, 20 Orchard Road, Singapore 238830 Tel:+65 6842 6666 Email: mdc@mdis.edu.sg Web: www.mdis.edu.sg/corporate-training ISSUE 13.7

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PROFILE INTERNATIONAL HR

Organisational Development Concepts

Identify and develop your leadership bench Management and leadership skills programme are important tools for the development of a competent, dynamic leadership bench. The development of an internal leadership pipeline is a strategic process that will enhance business sustainability and a useful asset to fuel corporate expansion. The benefits of leadership development are well documented. Many organisations have put in place a robust developmental framework developed in-house or adapted from well-researched programmes such as WSQ-Leadership and People Management (WSQ-LPM). With the learning and developmental programmes in place, organisations are looking to incorporate a talent identification tool that can help them accurately assess individuals’ potential. This is an area where Organisational Development Concepts (ODC) can greatly value add to the companies’ effort. ODC is a Singapore-based management training company

providing talent management solutions, customized corporate training courses and consultancy services. ODC brings the best of its class trainers, subject matter experts for training delivery. ODC also partners some of the best in the industry in organising WSQ-LPM and WSQService Excellence programmes. ODC has in place a talent assessment framework that is built upon the research work of world renowned psychologist to effectively identify and predict an individual’s potential and character traits. ODC’s tool measures up to 15 traits using 45 trait indicators and is able to generate up to 12 different reports including Derailers and Inhibitors. Through this process, ODC helps companies quantify if the “suspect” is a “prospect”, allowing deep insights to the developmental gaps and behavioural tendencies that can be addressed through self-awareness training and coaching.

Organisational Development Concepts Email: enquiries@ odctraining.com.sg Tel: 62899196 / 62899166 Web: www.odctraining. com.sg

Superheroes do exist. Identify and equip your leadership bench with the critical leadership and people management skills and empower them to be the Manager-Leader for your organisation.

Our Service: Leadership Development • Management Skills Training • Professional Development Courses • Talent Identiﬁcation • Management and Development • Executive Coaching • Employee Opinion Survey • Assessment & Development Centre Contact us: Organisational Development Concepts 81 Clemenceau Avenue, #04-15/16, UE Square, Singapore 239917 Tel: (65) 62899196 / 62899166 | Email: enquiries@odctraining.com.sg | Website: www.odctraining.com.sg

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PROFILE

HR Certification Institute

HR Certifications that meet your career needs The HR Certification Institute is the world’s largest and most influential HR certifying body in the world and has been credentialing HR professionals for more than 35 years. Today, more than 125,000 HR professionals across the globe proudly display their HR Certification Institute credentials. These professionals work at everything from small startup companies to large multinational organisations. Each certification covers all HR disciplines, but is tailored to reflect the type of HR professional who holds them. For example, the Human Resource Business Professional (HRBP◊) is designed for the professional who focuses on the technical and operational aspects of HR practices, regardless of geographic locations. The professional holding a HRBP typically has one to four years of professional work experience in all HR disciplines.

The Human Resource Management Professional (HRMP◊) is designed for the professional who plays a more strategic role, plans and designs the HR policy and function for an organisation rather than implementing it, regardless of geographic region. An HRMP is a “big picture” thinker with four to seven years of experience or more. The Global Professional in Human Resources (GPHR®) is designed for the HR professional whose responsibilities cross national borders and who understands the strategies of globalisation versus localisation of HR policies and programmes, among other distinguishing factors. A GPHR typically has at least two to three years of global HR experience along with other requirements.

Visit www.hrci.org/global or call +1 (703)–535–6000

In our increasingly complex world, it is critical to know that your global HR knowledge is relevant. The Human Resource Business Professional (HRBPSM), Human Resource Management Professional (HRMPSM) and Global Professional in Human Resources (GPHR®) focus on the knowledge and skills essential for HR professionals practicing in a global marketplace. From setting global talent strategy to navigating borders through mitigating human capital risks, our certified HR professionals are leading in organizations worldwide. “Having my GPHR and HRMP certifications after my name validate the strength and depth of my knowledge and experience in international HR. My certifications promote my professional offerings before I even say a word.” – Kendal Callison, GPHR, HRMP

LEARN MORE ABOUT OUR HR CERTIFICATIONS AT HRCI.ORG/GLOBAL

The HR Certification Institute, established in 1976, is an internationally recognized certifying organization for the human resource profession. Today, more than 125,000 HR professionals proudly maintain the HR Certification Institute’s credentials.

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FEATURE

Teambuilding

Building teams,

creatively

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FEATURE

When one thinks of teambuilding, sporting activities immediately come to mind. However, staff can also bond through creative avenues such as musical activities and cooking workshops. HRM delves into this teambuilding sphere By Shalini Shukla-Pandey Many employers naturally think of sporting activities when they decide to embark on teambuilding. However, companies can also look towards creative activities for the same purposes. “Not everyone might be physically fit or able to take part in sporting activities, so creative activities allow people of all ages and physical fitness levels to be equally involved,” says Amanda Phan, “Hostess Extraordinaire”, Cookyn Inc. “Doing a different teambuilding exercise from the regular sporting activities can also offer a different challenge to colleagues who might have done many sporting activities previously,” she adds. Indeed, once sport is off the table, there is wide range of options for non-physical teambuilding activities. “Traditionally, it was always sports because it was competitive and most employees were men,” says Lynette Foo, Managing Director, Palate Sensations Cooking School. “Now we have both sexes and the playing field has changed so creative activities such as cooking is more applicable because everyone eats and therefore has an opinion about food,” she adds. “Whether they are good at cooking or cook at all is irrelevant.”

Cooking together Cooking a meal together represents a common goal for an entire team to work towards – an excellent metaphor for the workplace where teams must be aligned in order to produce the best results. “At Cookyn Inc, we get each team to cook a different part of the meal, using different cooking equipment and ingredients, and then contribute their portion to a common meal,” Phan explains. “This mirrors how in the workplace colleagues with different skill sets and abilities all have to work together to contribute and bring something to the table.” Regadless of which corporate team building event a company chooses at Palate Sensations, it all boils down to team effort. For example, if employees choose the “Cook & Dine” and the “Food Tower” challenge, the team has to cook a three-course meal and build a food tower in the space of 90 minutes. They also have to allocate resources (human resources, ingredients, and equipment) and co-ordinate themselves

so that they cook the meal not only on time but in a way that everything is served hot and in the proper sequence. “All this requires planning and coordination,” says Foo. “The Food Tower challenge represents something about the company and is a team effort to build because they have to present it to all the other teams after. They have to have a story and devise a plan on how to build (the tower) without it falling down.”

Making music as one The joy of music can also be used for team bonding, through collaborative musical activities that allow participants to have fun and enjoy while learning to work as a team through group percussion. Drumming is unique because it has been used for centuries to unite tribes, says Larry Lok, Director of Drum Café Teambuilding and Trainings. “It does not matter if you are the chief or a warrior, when a department, or ‘tribe’, gets together, drumming is a time of celebrating the concept of Ubuntu – ‘I am who I am, because of who we are’.” No company or department can exist with separate individuals. It is only because of teamwork and collaboration that companies are successful, Lok says. “Similarly, each organisation has its own culture or ‘beat’. “Through a well-facilitated drumming workshop, departments can discover their beat and learn to work in

CASE STUDY Schlumberger’s corporate cookout Schlumberger recently embarked on a teambuilding programme with Palate Sensations. The leading oilfield services company’s teambuilding session was made up of a senior corporate leadership team and their spouses. “We made sure that no ‘husband and wife’ were on the same team and this added a unique sense of competition to the event,” said Reuben D Raj, HR Manager – Product Group, Schlumberger. “Everyone had fun, and lots of it. The wives had a chance to see their husbands lend a hand to create tasty meals under the close guidance of the Palate Sensation Chef Charlotte,” he said. “Perhaps the most satisfying outcome of the event was the fact that it remained the talk of the office for weeks to come. “From sweets to spices, my team had fun at Palate Sensations and we will be coming back for another round of bites to create and feast on.”

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FEATURE

Teambuilding GASTRONOMIC ACTIVITIES GALORE Cookyn Inc Programme

Description

Duration

The Kitchen Challenge (Recommended for group sizes of 20 and above)

• Participants cook and dine on a three-course gourmet meal together. • Along the way, they can expect the kitchen to throw them challenges, like a secret ingredient or an unknown herb.

3 hours

Corporate Cookyn • Participants work together to complete tasks in order to prepare a meal, Parties which they dine on together. (Recommended • Throughout the Cookyn party, there are opportunities for participants to for group sizes of have fun and get to know each other better. 12 - 20)

3 hours

Cookyn Inc Social • Participants work together to prepare a meal, which they dine on Parties together. (Recommended for group sizes of 10 - 20)

3.5 hours

Palate Sensations Cooking School

Programme

Description

Duration

Cook & Dine and the Food Tower Challenge

• Participants cook and dine on a three-course meal. • In addition, teams create a food tower that represents the identity and spirit of the team. • Participants are required to market what they have built.

3 hours

Bake & Enjoy and the Candy Tower Challenge

• Participants have to bake three desserts. 3 hours • In addition, teams create a candy tower that represents the identity and spirit of the team. • Participants are required to market and dine on what they have built.

The Market Challenge

• Creativity plays a big part in this programme, as participants prepare dishes by choosing ingredients from the makeshift market in the Palate Sensations kitchen. • Dishes are then judged on taste, creativity and presentation. • Participants are required to market what they have created.

Restaurant Simulation (Minimum 12 participants)

• Participants simulate the actual workings of a restaurant kitchen. 3 hours • Each team is required to prepare a different course and serve their fellow co-workers. • The teams are evaluated based on the popularity of their dishes.

In-Corporate Challenge

• Each team is given basic ingredients and recipes to prepare two dishes. • The culinary process is intermittently interrupted by challenges and trivia. • The teams are evaluated on taste, presentation, integration of ingredients, and creativity – both of the dish and of how to work around the extreme challenges thrown at their team.

The Great Pizza Challenge

• Each team is given the basic ingredients to make a pizza and supplies to 2 hours personalise their pizza box. • The culinary process is intermittently interrupted by challenges and trivia. • Participants are then required to present a one-minute commercial to sell their pizzas.

Cake Story

• Each team is given cupcakes and a variety of cake decorating ingredients 3 hours and tools to decorate and display the cupcakes based on a given theme. • Participants are required to present their creations and describe it as if it were a three-act story.

Bake for a Cause

• Give back to the community with food! Support a charity of your choice by baking. • Teams donate their goods directly or organise a company bake sale and donate the proceeds.

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2 hours

harmony – just like an orchestra,” he explains. “Putting together the different beats that staff play adds up to something more powerful than the sum of the individual parts.”

Diversifying teambuilding strategies The aim of teambuilding is ultimately to create an informal, fun atmosphere that breaks down barriers. “Whatever staff do in the kitchen, they can take back to the office, and since the atmosphere is fun and informal, everyone is stress-free and wants to get involved,” says Foo. Not everyone wants to play golf or go go-kart racing or climb mountains or read maps to get from point A to B, she points out. “When you have a variety of team members from different backgrounds, cultures and diets, this forces the team to recognise differences and try to resolve them. When it comes to cooking something, all the different cultures have different ways to make something,” says Foo. “Also, the team leader here doesn’t have to be the boss in the office,” she points out. “It levels the playing field and gives everyone a chance to work together in a stress-free atmosphere.”

Sâ&#x20AC;&#x2122;pore Discovery Centre (SDC) offers a wide array of indoor and outdoor function spaces that cater to all your business events, ranging from conferences and product launches to team-building sessions, private parties and family days. Strengthen bonds, maximize team productivity, drum up motivation and build product awareness through exciting events held in private and comfortable surroundings of SDC.

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m Fa ily ys

Da Build cohesiveness among employees with a fun-filled family day. We provide a wide range of activities to entertain all ages.

Build invaluable bonds through challenging but exhilarating games.

The perfect venue to launch a new product, we ensure that it will be a truly memorable event for both trade partners and potential clients.

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Drum up the motivation and inspire your employees through formal or casual training sessions or seminars, in any of our well-equipped rooms.

For reservation or enquiries, call us at (65) 6792 6188, or email to events@sdc.com.sg

Sâ&#x20AC;&#x2122;pore Discovery Centre 510 Upper Jurong Road Singapore 638365

PROFILE INTERNATIONAL HR

Sentosa

You don’t just hold events in Sentosa.

You hold experiences

Sapphire Pavilion

For enquiries on event spaces in Sentosa, please contact us at: Tel: (65) 6275 0388 Email: mice@sentosa.com.sg Web: mice.sentosa.com.sg

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A mere 15-minute drive away from the city centre but a world apart. Things are just not the same at Sentosa – events are breezier, functions seem sunnier and everything just feels right. A tranquil yet efficient destination backed by a well-established infrastructure capable of supporting events with over 10,000 attendances, Sentosa offers a variety of venues and attractions, rides and natural terrain to develop all kinds of corporate programmes that fulfil your goals. Sentosa may be better known as a leisure destination, but its luxurious hotels and memorable event sites are equipped with all the facilities you need for a meeting, incentive event, convention or exhibition. Regardless of venue and type of event, you will enjoy best-in-class offerings. You can check in any time you like, yet you would not want to leave. The exciting attractions here are excellent venues for your event. Hold an elegant function at the scenic Imbiah Lookout, make the mesmerising Songs of the Sea water show the highlight of your convention, and host hip beach bar parties as a reward for a year of hard work. Sentosa is ideal for any event, of any scale, of any length. All events have different requirements but they all deserve to shine. Whatever the scale, theme or preferred Sentosa venue, our professional MICE specialists and

SUPPLEMENT

Emerald Pavilion

event-planning team will create the perfect, customised event just for you. A unique mix of elegance, adventure, romance, fun and luxury, this is where great views are just a blink away and magnificent natural scenery can serve as your perfect event backdrop. Why settle for the same, when Sentosa’s charm awaits? Come stage a truly unforgettable experience for any business meeting, incentive or teambuilding programme at Sentosa!

PROFILE INTERNATIONAL HR

The Jewel Box at Mount Faber

Let The Jewel Box at Mount Faber inspire you!

A promised sanctuary is within reach. The Jewel Box, a hidden gem atop Mount Faber, presents to you the perfect venue for all team building needs. Nestled in the lush surroundings of a tropical rainforest atop Mount Faber, The Jewel Box is strategically located just 10 minutes from the city and houses a list of 3 restaurant venues – Black Opal, Sapphire, and Moonstone; 2 unique event spaces – Diamond Palace Ballroom and Private Dining Room; and iconic attraction, Singapore Cable Car, under one roof. Situated on a hilltop, 106m above sea level, speech presentations or team-building workshops are all set against a backdrop brought to life with an aerial view of running cable car lines, a harbour of luxury cruises and a magnificent view of nature. The Diamond Palace Ballroom presents a one-of-a kind backdrop that is bound to leave your staff and guests in awe. True to its name, the Private Dining Room presents a spacious and exclusive space suitable for semi-formal and casual events. Furnished with long tables and tall

chairs, this intimate space brings together Asian elements and modern elegance. Located at the top level, guests can enjoy the flexibility of both open-air and air-conditioned comfort as the place opens out to a sea-view at its balcony and a garden landscape from the main room. For a fine dining experience, Black Opal serves up European delights and provides the perfect setting of a sleek and lavish décor set against the lustrous backdrop of Singapore’s harbour, city and Sentosa island. Black Opal showcases ornate furnishings and table settings that exude a toned opulence perfect for the occasion. Spend a day away from the urban jungle at Sapphire. Offering lush greenery and the occasional passing of cool sea breezes under luxuriously blue skies, the menu offers Western cuisine and sets the perfect stage for natureloving groups to bask in the best that nature has to offer. Thank your staff with a treat or hold an event at Yakitori-Sake-Bar Moonstone. Having adopted a Japanese inspired exterior, companies can expect an offering of palate delighting dishes at new heights with an unhindered breathtaking view. To further ‘wow’ your staff or guests, make arrangements for travel to The Jewel Box via Singapore Cable Car. The cable car experience presents an inspiring and relaxing way to travel up for meetings and corporate events. Alternatively, coaches and valet services are also available. Add a touch of inspiration to your private or corporate event at this unique hilltop destination. With an array of venues for selection, each with its own majestic views, The Jewel Box gives guests an unforgettable experience like no other.

Email to events@mountfaber.com.sg or call 6377 9616 for any event enquires or bookings

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Privacy atop Mount Faber

Take the iconic Singapore Cable Car to meetings and events

Casual setting for networking and team-building

An array of dining experiences with Asian and Western cuisines

Ballroom with floor-to-ceiling windows boasting a panaromic view

Convenient tour and transport arrangement

For a different kind of corporate event, start thinking inside the box. No place is as unique as The Jewel Box for your next off-site event. Fabulous hilltop views, stone's throw away from the city, iconic cable car rides, lush greenery, superb restaurants. You can have it all in one place. Our professional Events Team will take care of everything from planning of banquets and conferences to leisure activities and guided tours on Sentosa. The Jewel Box’s unique one-stop MICE solution includes banquet and conference facilities, as well as coach, tour and cable car services. Catering from small events to large scale seminars, The Jewel Box is the venue to make your event truly different, and special. Call us today for a refreshing new view on your off-site events at +65 6377 9616 or email events@mountfaber.com.sg The Jewel Box | 109 Mount Faber Road, Singapore 092203 | www.mountfaber.com.sg • Dining • Entertainment • Events • Sky Dining™ • Shopping • Museum • Attraction Rides • Tours • Transport • Attraction Management

PROFILE INTERNATIONAL HR

Palate Sensations Cooking School

Employees find their inner masterchef Conveniently located at Biopolis, the 2,000 square feet open concept studio is able to accommodate up to 60 people in our kitchen and al fresco area. From working together in your office to cooking together in our kitchen, we’ll show you how you can motivate your staff and strengthen working relationships in a way that’s unique and different. The Palate Sensations experience is not merely about preparing a threecourse meal. Discover how to achieve your corporate objectives in the kitchen with our programmes. We have developed eight unique programmes for you to choose from: • Cook & Dine and the Food Tower Challenge • Bake & Enjoy and the Candy Tower Challenge • Restaurant Simulation • Pizza from around the world • Cake Story • Bake for a Cause Besides these corporate cooking programmes, we know that making an impression is always important

Participants at a Food Tower Challenge 40

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especially when you are at a business function. Our Social and Dining Etiquette class is a fun, innovative and hands-on workshop that will equip you with the best table manners applicable for any social setting, whether formal or informal. Cooking not your style? We also provide customised dinner menus for a casual gathering with friends and families or a formal dinner for your business partners. Let us worry about the dining options as you sit back and enjoy the meal. If you’d prefer to be part of the creation process, we’ll be more than happy to pass you an apron and let you warm the stoves. You are more than welcome to bring your own drinks - no corkage charges will be imposed.

Find out more of our programmes from www.palatesensations.com or email us at info@palatesensations.com now to enquire!

Hands-on cooking for everyone

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PROFILE INTERNATIONAL HR

Ramada Singapore

Ramada Singapore at Zhongshan Park Newly opened in May 2013, Ramada Singapore at Zhongshan Park is currently the only four-star international chain hotel in Novena. The hotel offers 384 well-appointed guest rooms with contemporary elegance enhanced by distinctive décor and refined touches designed to cater to both business and leisure travellers. Services and amenities include 40-inch flat screen TVs with cable channel access, complimentary in-room WIFI access, a 24-hour gym, 30-metre pool, business centre and around-the-clock room service. With 540 square metres of meeting and banquet space, the Ramada Singapore at Zhongshan Park offers the

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perfect setting for corporate meetings, wedding banquets and private parties. The pillarless main ballroom can cater up to 300 guests in a theatre seating and 260 guests for a banquet while the ‘Zhongshan’ meeting room overlooking Zhongshan Park offers natural daylight and can accommodate up to 150 guests in a theatre seating or be split into two separate meeting and function rooms. The facilities are complemented by a dedicated banquet and conference team to ensure that all guests’ requirements are seen to. The hotel’s wine and dine options include a restaurant, Flavours at Zhongshan Park, which offers Straits Chinese and western cuisines, and

Ballroom Area

Heritage Lounge, located in the hotel lobby, with an extensive range of beverages including cocktails, gourmet coffee and tea as well as wine. For the convenience of hotel guests, the property adjoins a two-level retail mall consisting of eateries, shops and a supermarket.

Ramada Singapore At Zhongshan Park Tel: (65) 6808 6888 Fax: (65) 6808 6998 Email: info@ramadasingapore.com Web: www.ramadasingapore.com

Bond Over Some Snow And Enjoy A Unique Sub-Zero Experience!

Immerse yourself in a sub-zero environment that will elevate your corporate events and team building sessions to greater

Group Packages Available:

heights. Have fun sliding down our three-storey high snow slope

Workshops

or be surrounded by 20 ice carved dinosaurs at the Dino World

Teambuilding Programme

Ice Gallery. Take up our corporate packages or participate in the team-building programme to enhance the bond between colleagues. You can also sign up for a corporate membership and reward your staffs with a year long visit to Snow City. Our corporate membership privilege is also extended to the Science Centre and Omni-Theatre.

Corporate Membership Family Day Packages for children Customisation of packages to suit each groupâ&#x20AC;&#x2122;s needs

21 Jurong Town Hall Road, Singapore 609433 Opening hours: 10am-6pm (Daily) Tel: 6560 2306

Email us at sales@snowcity.com.sg for more information

www.snowcity.com.sg

PROFILE INTERNATIONAL HR

Bukit Gambang Resort City

Malaysia’s premier integrated destination resort city Sprawled across 727 acres of secondary jungle, Bukit Gambang Resort City (BGRC) is the perfect destination for leisure and MICE activities, offering multiple attractions in one location. Strategically located about 218km from Kuala Lumpur and 35km before Kuantan, it is easily accessible by road via the East Coast Expressway or by flight from Kuala Lumpur International Airport (KLIA), Penang International Airport or Singapore Changi Airport, which all have direct flights to Kuantan airport. The resort city is just a mere 30- minute scenic drive from the airport. BGRC offers 1,866 accommodation rooms consisting of various categories available in two themed resorts – Arabian Bay Resort (ABR) and Caribbean Bay Resort (CBR). The ABR suites offer warm, cosy, yet elegant furnishings suitable for business and leisure travellers. The CBR suites provide a comfortable, home-away-fromhome ambience. These come with natural looking timber-strip flooring and cosy wooden furniture that add a touch of nature to complement the natural environment of the resort. With a dedicated 220,000 sq. feet MICE Centre conveniently located between the two themed resorts, accessibility is a breeze even under wet weather thanks to the covered link ways. The largest ballroom in Malaysia sits on the top floor of the centre. It can accommodate up

Tram drive thru across Tropical Rainforest – Malayan Tiger enclosure For more information visit www.bgrc.com.my or join us at Facebook.com/BukitGambangResortCity. For a personalised tour, kindly contact Philip Johnson at 9088 9086 or email to philip@sentoria.com.my. 44

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Accommodation Wings ABR and CBR

to 3,100 people for a sit-down banquet. At BGRC, the venue options are plentiful, with over 30 meeting and function halls. However, what truly sets it apart from the rest is the opportunity to experience MICE activities in different surroundings such as the conventional concrete facilities or in the wild with the completion of its latest addition – Bukit Gambang Safari Park. Teambuilding and company or family excursion programmes are also available, and can be arranged with our certified and trained facilitators. Leisure is always at its best at BGRC with the water theme park and safari park located just 200 to 300 metres away from the resorts. The Bukit Gambang Water Park, which covers a total area of 45.8 acres, offers multiple fun water attractions suitable for the whole family. It was also awarded best water park in the country by Malaysia Association of Amusements, Themeparks and Family Attractions (MAATFA). The Bukit Gambang Safari Park is a 138-acre, one of a kind safari and the largest in the country offering up close and personal encounters in the wild. Open every day from 2 – 10pm it also offers shows, activities and animal demonstrations for kids of all ages. Among the highlights available in the safari park is the intensive collection of nocturnal animals as well as an exclusive section - the Foreign Village that showcases a collection of animals from all over the world for a seetouch-learn experience. The drive through section features the largest Wild Savannah with animals from the famous African Savannah, Tropical Rainforest, Australian Outback, and the soon to feature Desert Land and Bear Mountain. A dining experience at Simba Hill Gourmet Hall is a must as diners will enjoy a full view of Malaysia’s first and only White Lions. This outlet also caters for private functions.

PROFILE INTERNATIONAL HR

Twinpalms Phuket

Greeting from Twinpalms Phuket –

Most Exciting & Stylish Contemporary Resort

Twinpalms Phuket Resort 106/46 Moo 3, Surin Beach Road, Cherng Talay, Phuket 83110 Tel: +66 76 316 500 Fax: +66 76 316 599 Email: book@twinpalmsphuket.com Web: www.twinpalmsphuket.com

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Twinpalms Phuket offers the comfort of luxury resort, combined with the relaxing tranquility of a secluded beach getaway. There are only 97 luxurious and spacious Residences, Suites and Rooms, each surrounded by palms, with all of the units featuring a private terrace and pool view. The unique design of Twinpalms Phuket was created by Martin Palleros, one of the top landscape architects in the Asia- Pacific region. With a brief to produce a property that has an integrated landscape which works in harmony with nature, the “Contemporary Tropical” design and landscaping incorporates a stunning, world-class water garden. The concern for the aesthetic has resulted in a beautiful and serene setting which has a modern, romantic twist – a Garden of Eden for our times. Twinpalms Phuket is located in a tranquil and exclusive environment, 175 metres from Surin beach, in an area often referred to as “millionaires’row”. It is part of the highly desirable west coast, an area that provides one of the most beautiful and least crowded stretches of golden tropical sand in Phuket. From the airport, it takes about 25 minutes to reach Twinpalms Phuket. For more information see twinpalms-phuket.com. Oriental Spoon Grill & Bar offers an electric atmosphere with a brilliant buzz; an air-conditioned wine room and a long, open plan martini bar with revitalising cocktails. The modern, innovative and cutting edge restaurant presents a Thai and Oriental/Western fusion menu. Guests of Twinpalms Phuket enjoy a preferred, carefree lifestyle at Catch Beach Club on bustling Surin Beach. The private, stylish beach club offers succulent fresh live seafood,

SUPPLEMENT

delectable pizza from the wood-fired oven, and sumptuous pasta. Worship the sun in ultra comfy beach loungers or people watch at the cool, oversized terrazzo bar. Take your libation around the beach bonfire in the luxury beach lounge, while the sun kisses the distant, vibrant, multi-hued horizon. For more information see catchbeachclub.com. Andaman Cruises takes you on a lavish adventure into the vibrant marine playground of Phuket and beyond. Get ready for an amazing voyage to stunning tropical islands and around the exquisite sailing waters of Phuket Archipelago aboard the region’s most luxurious cruising yachts. Savour the warm sun rays in style on the elegant deck while taking in the breathtaking scenery of dramatic limestone cliffs, pure white-sand beaches and smooth aquamarine waters. Dive in and swim with the tropical fish of the Andaman or find some action with our water sport activities. Indulge in delicious meals aboard the yacht or at one of our exclusive island stops. Enjoy the ultimate Phuket yachting experience with Andaman Cruises. For more information see www.andaman-cruises.com.

Oriental Spoon

PROFILE

The MegaZip Adventure Park

Teamwork is our business, the jungle is our classroom! In September 2009, a team of international outdoor adventure specialists came together to create a unique, challenging, safe and innovative adventure park, nestled amongst the green jungle surroundings of the Imbiah Hilltop on Sentosa Island, Singapore. The MegaZip Adventure Park was born. Incorporating the latest technology, the park has one of the longest zip lines in Asia and a multi-level high ropes course, designed to challenge any outdoor enthusiast. Utilising all our exciting activities, MegaZip Adventure Park runs a range of corporate training programmes that will meet your organisational needs in team building, team bonding, communications, and developing effective work groups. We are not about lectures, coffee breaks and air-conditioning. We believe and specialise in external experiential learning â&#x20AC;&#x201C; in the great outdoors! With the setting of beautiful Siloso Beach and breathtaking views over the Singapore Straits, the MegaZip team building programme is guaranteed to give your team an unforgettable experience.

The MegaZip Adventure Park Imbiah hill Imbiah hill Road, Sentosa island, Singapore 098967. To make a booking contact Tara Blyth at: (Office) 6376 3101 (HP) 97118284 Email: tb@megazip.com.sg Opening hours: 11am to 7pm Website: www.megazip.com.sg

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PROFILE INTERNATIONAL HR

Coriander Leaf

Bond through

cooking, cocktail mixing or movie making! Coriander Leaf and Screening Room are award winning multi-concept venues that offer established corporate bonding and team building activities within their repertoire of services.

‘Happy Hour’ component where teams practice selling skills, after which, they bond over their self-made drinks with food. The programme is suitable for eight to 70 people and is usually held in their versatile studio space.

Bonding through Cooking

Bonding through Movie-Making

In 2002, owner and chef, Samia Ahad pioneered a hands-on cooking activity as a bonding option for customers who wanted more than just a regular dining experience. Since then, the programme has evolved to become an activity that customers return to, because of its proven effectiveness. Ahad explains that the cooking process incorporates critical elements of team work, including coordination, cooperation, time-management, negotiation and selling. After the cooking, participants continue to bond over the resulting meal as they celebrate their success! The cooking school and restaurant is centrally located at Clarke Quay and can accommodate from eight to 100 people.

In addition to watching movies at Screening Room, one can also make movies! The Movie Making programme works on the same premise of performing a team challenge – which is to create, direct and act in their own movie. The filming process is a great tool for participants to practice aspects of team work and to actively incorporate specific skills and strategy concepts. Participants review the films over a meal, followed by an ‘Oscar ceremony’. The programme is recommended for up to 30 people.

Bonding through Mixology Coriander Leaf & Screening Room Events Hotline: +65 6532 3357 Email: info@corianderleaf.com / info@screeningroom.com.sg Web: www.corianderleaf.com / www.screeningroom.com.sg

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By popular demand, Ahad took the successful formula of the cooking programme to develop the Mixology and Movie Making programmes at her second venture– Screening Room. Also centrally located at Ann Siang Road ( just off Chinatown / Club Street), Screening Room was established as a venue with dining, entertainment and customisable event facilities. The Mixology programme is also constructed to incorporate team building elements while making classic cocktails, as well as an original cocktail (‘mocktail’ option also available!). There is a

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Customised experiences with training offerings The programmes have been effectively utilised for new hire programmes, corporate value exercises, regional meetings, departmental and company gatherings, client bonding events and more! The events team at Coriander Leaf and Screening Room ensures that each bonding programme is customised to suit the group’s requirements. In addition to the signature programmes, there is also the option of training add-ons specifically for leadership and development needs. Together with a training partner, they offer special packages which combine the training components, taking the bonding activity further, resulting in an experiential learning session that is practical and impactful. Half-day and full-day programmes are both available.

ExpEriEncE

p h u k E t at i t s b E s t

Phuket’s Most Exciting and Stylish Contemporary Resort –

dens – Staff that continues to be the epitome of kindness and

A culmination of a passion aimed to highlight the joy of life – De-

thoughtful unpretentious service that is so unique to Twinpalms

liciously comfortable it features sleek yet sensual minimalist in-

Phuket Resort – 100% pure and natural products – A world

teriors – Exquisite food orchestrated by talented, creative chefs

class spa – Original art collections – A well equipped library...

and presented in vibrant restaurants – A fashionable beach

and these are just some of the reasons to stay at the privately

club, the ultimate in intimate seaside sophistication – Enor-

owned, passionately run Twinpalms Phuket Resort in Thailand.

mous swimming pools – Lushly landscaped tropical water gar-

www.twinpalms-phuket.com

Twinpalms Phuket Phuket’s Most Exciting & Stylish Contemporary Resort 106/46 Moo 3, Surin Beach Road, Cherng Talay, Phuket 83110, Thailand t +66 (0) 76 316500, f +66 (0) 76 316599 e b o o k@ t w i n p a l m s - phuket.com w twinpalm s- phuket.com