STEP-BY-STEP CISCO BAT PHONE TEMPLATE
Add a new DN
The “Allow Control of Device from CTI will be available once you save the template configuration. If Voice Mail Profile is configured, calls will go to selected profile. For example, “Default” forwards all calls to the SA operator
The boxes control call forwarding and should be filled out on the user page as per user’s job requirement. They can also be self configured by the user on the user web management interface