Events, projects and customer service

72 events held on Council reserves this financial year (including major events, charitable, not for profit, community school based and sporting events)

9 Capital Works projects completed (upgrades, refurbs, roads, crossings). Almost $10m spent on Capital Works projects for FY22-23

4 Strategic projects commenced

12 plans, projects or policies put on public exhibition

2 major coastal management plans progressed (Crown Lands Plan of Management, Coastal Management Plan)

17 Major events including returning favourites such as Kiama I Do, Kiama Rugby Sevens, Kiama Jazz & Blues Festival, and Gerringong SurfLife Festival

New events including the Sun Up Festival, Gerringong Kite Festival, Surfing NSW – Her Wave Teams Classic, Volleyball NSW Wind and Waves Festival, Wine Down Carols

100,000+ inbound emails per month (staff send 25,500 emails per month)

7,500 subscribers to our e-newsletters

2,000 phone calls per month to main Council number 90% of calls are answered within 60 seconds

450 customers per month visit our Customer Service desk

250 live views per Ordinary Council Meeting (plus 250 views of each recording)

2

2 meetings of the Finance Advisory Committee (FAC) meetings of the Audit, Risk & Improvement Committee (ARIC)

ISJO Board meetings and monthly ISJO GM meetings (Illawarra Shoalhaven Joint Organisation)

Council Reports (February – May 2023)

144

Council Resolutions (February – May 2023)