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Business Scoop
Business Scoop How do we manage our thoughts and feelings?
By Paul Abra, Certified Executive Coach "There is no separation of mind and emotions; emotions, thinking, and learning are all linked." — Eric Jensen, Jensen Learning Workshops
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In her book, Executive Coaching with Backbone and Heart, Mary Beth O'Neill speaks of three key factors for leaders – business results, leader interpersonal behaviors, and team interactions. Working in these three areas requires both "intellectual rigor and emotional intelligence." Although many leaders are intelligent, quite a few lack the emotional intelligence to achieve extraordinary success.
Emotional intelligence can be viewed as using information about one's own emotions and that of others to becoming more successful. There are basically four levels for leaders to successfully manage themselves and others. These are selfawareness, self-management, social awareness, and social skills.
Self-Awareness is to know ourselves by understanding our feelings and emotions and observing patterns in our past behaviors. When we are more self-aware, we will be more mindful and able to avoid those past negative behaviors. How aware are we of our emotions? What negative patterns have we observed in the past? What are some of the triggers to our emotions?
When we are able to recognize and in turn label our own emotions, we can start to accept them. Self-management is when we develop strategies to both accept and manage our emotions. It is known that many negative barriers to achieving success are direct results of anger, anxiety, or unhappiness. How do we learn to accept our negative emotions? What can we do to use them in positive ways? How can we turn anger into compassion?
As leaders, we need to have a good understanding of those with whom we work. Social Awareness is about recognizing the emotions of others and showing them understanding and empathy. In order to lead effectively, we must truly understand those who we are leading. How can we truly understand the emotions of those we lead?
Social skills are the fourth level of emotional intelligence. Effective leadership is based on healthy relationships with colleagues and staff. Successful teams are developed and influenced by leaders who have trusted and empathic relationships with their team members ensuring their commitment to the success of the company or project. What have we learned about our team to ensure success?
Emotional intelligence is something we need to incorporate into our culture in order to be more successful in our business and personal lives. "Emotional Intelligence is a way of
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recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." — J. Freedman, specialist on emotional intelligence, an author, and the CEO of Six Seconds.
Rob Marshall is the Executive Director of Community Futures Shuswap.
For more small business tips and resources, visit beyourfuture.ca
SWC Releases Quality Report and Algal Bloom Information
SWC Release The report comes after al
The Shuswap Watershed gal blooms in the Salmon Council (SWC) has just reArm Bay and Canoe areas of leased a summary report Shuswap Lake occurred this about recent water quality year as a result of several facmonitoring throughout the tors including phosphorus, watershed. sunlight, and calm shallow
“I’m very pleased to anwaters. nounce that our fourth annual Algae are a natural part of water quality summary report an aquatic ecosystem, and is available,” says Paul Dethey are always present in menok, SWC Chair and Shuswap Lake. An algal CSRD Director for Area C - bloom occurs when the numSouth Shuswap. “We know ber of algae rapidly increases, that residents here are very due to a change in environinterested in water quality. In mental conditions that algae view of this, favour, such a primary as an influx objective for of nutrients the Shuswap or increased Watershed sunlight. Council is to The Shusreport on wawap River ter monitorand Salmon ing results on River are an annual bathe largest sis.” contributors
The reof nutrients port covers to the lakes. water quality The rivers in the large acquire nulakes and trients as rivers, at they flow swimming from the beaches, and it summarizes Salmon Arm Bay. Picture Credit Barbra Fairclough mountains to the lakes, a recently completed threethe majority of which come year nutrient research project from the valley bottoms that the SWC did with rewhere there are impacts from searchers at UBC Okanagan agriculture, housing, and The report also explains wacommercial development. ter quality issues in the re“This has been a very wet gion such as invasive species year. The Salmon River has and algal blooms. been running higher than
“From a human perspecusual for the past few tive and our enjoyment of the months. Some of the phoslakes for swimming, the waphorus in question could be ter quality here in the Shus‘Legacy Phosphorus’, a term wap is very good,” explains given to the nutrient if it’s Erin Vieira, program managbeen stored in the soil for er for the SWC. “This is years as a legacy of by-gone demonstrated by the beach methods of farming. The monitoring program overseen heavy rains this year could be by Interior Health. Out of helping to releas legacy phos201 water samples collected phorus and move it downfrom beaches in 2019, 195 of stream. them had acceptable results.” (Continued on page 27)
SEPTEMBER 2020 (Continued from page 26)
Salmon Arm Bay is a relatively shallow region of Shuswap Lake, and consequently it warms up more than other parts of the lake. These conditions are favourable to some species of algae.
Vieira re-iterated that the algal bloom is being continuously monitored by authorities to ensure it doesn’t pose a safety risk to people swimming and beach-going. “If water quality is unsafe due to the bloom, notices will be posted at the affected sites.”
“As a Council, we are now working on new ways to mitigate the amount of nutrients that flow into Shuswap and Mara Lakes from the large rivers so that, ultimately, the frequency and severity of blooms don’t increase,” says Demenok. “Our research with UBC-Okanagan has shown us where we need to focus our efforts. This year, we are working with four farms in the Salmon River valley and two stewardship organizations to support new nutrient management initiatives.”
Some good news covered in the 2019 report is that the Shuswap watershed continues to be free of invasive Zebra and Quagga Mussels. However, Vieira says the threat of an invasion persists.
“The most important preventative measures are for watercraft owners to always clean, drain, and dry their watercraft whenever they move it out of a lake or river. Additionally, anyone visiting or returning to BC with a watercraft needs to stop at watercraft inspection stations along their travel route,” Vieira adds.
The report can be found on the SWC’s website, www.shuswapwater.ca. Print copies of the report will soon be available from all municipal, First Nations, and regional government administrative offices and at library branches across the Shuswap.
COME JOIN US AND SEE OUR NEWLY OPENED OFFICE in Salmon Arm on September 25th from 3pm to 7 pm. We are at 161 Hudson Ave NE Salmon Arm in the heart of downtown. COME IN AND MEET US.
By Tsuts’weye Women’s Entrepreneur & Innovation Network Businesswoman in the Shuswap region with an established business that has been in business, preferably for at least two years can apply to this NEW Tsuts’weye program. Women-led or owned businesses, including family -owned businesses with a woman involved in the ownership, who could benefit from assistance in positioning themselves for growth and a healthy future are encouraged to participate in the BRE program. This deep -dive business program has been set up with funding to adapt to the COVID-19 challenges presented to Canadian businesses. The BRE program includes business and marketing strategy development, social media training, financial planning, cost and inventory controls, and Human Resource training.be eligible for this program you must have been in business for at least two years, operate in the Shuswap region, and would like to benefit from support to grow your business or cope with the challenges of COVID-19. To register, download the intake form on the Tsuts’weye website. See full program details at https:// tsutsweye.ca/businesssupport/, or contactGrover, Tsust’weye Entrepreneur in Residence at (250) 300-4757 during business hours for more information.
The program has key components:
1. On-line assessment—the current state of the company and issues impeding progress, creating a dashboard for both client and coach for the duration of the program. 2. Eight workshops and presentations (in a group setting) focusing on ways to address common challenges. 3. One-on-one (free) training—specialized consultants who work with each client to address specific business. 4. Three months of one-onone coaching peer mentoring. Tsuts’weye Women’s Entrepreneur Network is funded by Western Economic Diversification Canada, Community Futures Shuswap and is provided at no cost to Shuswap women entrepreneurs who are eligible for this program. (Program value: $6,000 per participant) There is a limit of twenty women business owners who can participate in the Recovery and Expansion program. There will be ten seats in the September intake and another 10 in the November intake. The September 2020 intake is currently full, and registration is being accepted at this time for the November 2020 intake. In addition to the BRE program outlined above, Tsuts’weye has a rapid response in Residence program. More than 75 businesses have been assisted in the past 8 months. This successful program offers personalized business support and strategy development for all female entrepreneurs, through a team of specialized consultants, at no cost to the client. Program is open to ALL Shuswap women at any stage of business, from idea development, start-up, scaling up, to succession planning. To participate in this popular program, download the Client Intake Form at:// tsutsweye.ca/forms/.
