$25.00 inc GST
Troy Laboratories Pty Ltd
DOGS
HORSE
Dog Accessories & Products
11
Horse Accessories & Products
53
Dog Business Equipment & Services
19
Horse Food, Treats & Supplements
53
Contract Manufacturing
23
Horse Grooming Supplies & Equipment
54
Dog Food, Treats & Supplements
23
Horse Veterinary Supplies
54
Dog Grooming Supplies & Equipment
27
Dog Veterinary Supplies
30
CATS Cat Accessories & Products
32
Cat Food, Treats & Supplements
35
Cat Veterinary Supplies
35
BIRDS Bird Accessories & Products
37
Bird Food, Treats & Supplements
39
AQUARIUMS Aquarium Fish, Plants, Live Rock & Coral
40
Fish Foods
40
Fish Tanks, Furniture and Accessories
41
Water Treatments & Medications
45
SMALL ANIMALS Small Animal Accessories & Products
49
Small Animal Food, Treats & Supplements
49
FARM ANIMALS Farm Animal Accessories & Products
51
Farm Animal Food, Treats & Supplements
51
Livestock
51
REPTILE Accessories & Products
54
Food, Treats & Supplements
57
Advertisers Index
61
Barastoc
Welcome to the first trade only directory in info@pettradedirectory.com.au
www.pettradedirectory.com.au
ISSN 1449-597X Published by GoldOnLineTM ABN: 12 348 935 600 59-65 Tintenbar Road, RUSHFORTH NSW 2460
Ph: (02) 6642 7277 Fax: (02) 6638 9616 AWARDED “Outstanding Service to the Australian Pet Industry” by the Pet Industry Association of Australia Ltd (PIAA) who referred to The Pet Directory as “A great effort, a great resource, and a communication link between the hobbyists and the Pet Industry operator’s products and services.” Editor & Publisher Kim Cooney
Web Developer Daniel Bryant
General Manager Adam Cooney
Writers Australian Retailers Association (ARA) Merv Cooper - Crazy Crabs Jurek Leon - Terrific Trading Simon Watharow - Snake Pro
Sales & Marketing Consultant Kathleen Miller & Associates Graphic Design Team Melya Suryanto & Sally Hsieh
Australia for the Pet and Animal Industry. The Pet TRADE ONLY Directory is a handy guide for retailers to find suppliers of pet, aquarium, horse, and farm products . In the Pet Trade Directory, retailers will find wholesalers and manufacturers of the latest pet and animal goods and services on the market today. It is only distributed to the trade. The mini book came about as a response to wholesalers and manufacturers for a trade only version of original “The Pet Directory” which is distributed to the pet and animal owning public and the pet trade. As with ”The Pet Directory”, I am sure “The Trade Pet Directory” will grow and change
Cover Photos: Dog Cover: Yorkshire Terrier, photo by Joy Fera Cat Cover: Tiffany Cat owned by Kaamari Katz Bird Cover: Rainbow Lorikeet owned by Clever Birds Aquarium Cover: Gold fish, owned by Kim Cooney Small Animal Cover: Rabbit, photo by Alexkomjatin Farm Animals Cover: Llama, photo by John Manning Horse Cover: Ahnshahn Ahmahni, owned by Ahnshahn Arabians. Photo Credit: Rob Hess Photography Inc : USA Reptile Cover: The Australian Lace Monitor (Varanus varius) by Simon Watharow
according to the needs of its readers and the
Distribution: The Pet Trade Directory
of Troy Ilium products, and Ridleys suppliers of
Distributed to the Pet Trade Pet & Aquarium Shops Boarding Kennels & Catteries Produce Stores Pet Trade Expos Groomers Advertisers also receive a copy* Veterinarians VISIT www.pettradedirectory.com.au to subscribe.
Barastoc products for their enormous support
TM
Subscriptions: Available for sale by personal subscription at $25 plus postage via www.pettradedirectory.com.au or phone (02) 6642 7277. Published annually. Contributions: We welcome submissions of articles or photos, listings and advertising. We reserve the right to reject materials submitted. Disclaimer: Content within does not reflect the views of the publisher or the staff of The Pet DirectoryTM or the publishers, GoldOnLineTM. No responsibilty is taken for content or advertising and no liability is accepted for issues or damages arising from content or advertising by the publisher or the staff of The Pet DirectoryTM or GoldOnLineTM. Copyright (C) 2002 GoldOnLineTM - The Pet Trade DirectoryTM All rights reserved. Material contained in The Pet Trade Directory TM is protected under the Commonwealth Copyright Act 1968. No material may be reproduced in part or whole without written consent from the copyright holders. *plus postage or delivery costs
advertisers within. We welcome feedback from the industry. We would like to thank the over 300 pet product manufacturers and wholesalers who can be found within for their participation with our special thanks to Troy Laboratories, suppliers
for this first edition of “The Pet TRADE ONLY Directory” in Australia. Kim Cooney - Editor & Publisher
Aristopet
PIAA Column
WHY GO TO PET & ANIMAL EXPOS?
Pet Industry Association
Pet Trade Talk
there are many reasons... Pet expos are of great importance to the industry. They are part of how we are creating a need in the consumer for the extra products and services on offer for their pets.
By Joanne Sillince Chief Executive Officer
Darwin Pet Expo Darwin City Council (08) 8995 5334 or info@darwinpetexpo.com.au www.darwinpetexpo.com.au
Looking out for Members! (08) 8927 9640
Eastern Regional Pet Expo (03) 9298 8153 Knox City Council Victoria Exhibition and Marketing Services (Australia) Pty. Ltd. Conducting pet and animal expos in Sydney and Melbourne each year. (02) 9876 4600 (02) 9876 4192 info@emsaust.com.au PO Box 364 Epping NSW 1710 www.emsaust.com.au MSP Shopfittings The team at MSP Shopfittings can help with all your pet expo and instore display ideas and expertise to design, build or hire what you need. 1300 677 348 1300 677 349 0420 301 778 sales@mspshopfittings.com.au PO Box 848 Kings Langley NSW 2147 www.mspshopfittings.com.au Orange Pet Expo Contact: Caff Blacklow
0402 475 170
caff@photocreative.net.au
The Australian Frog & Reptile Show Contact: Mark Harvey - Wild Australia Expos Pty Ltd (02) 9144 7323 (02) 9144 3507 info@wildexpo.com.au PO Box 569 Turramurra NSW 2074 www.wildexpo.com.au Brisbane Pet & Animal Expo Date and venue to be announced VHS Reptile & Amphibian Expo vhs@optusnet.com.au Contact: Simon Watharow www.vhs.com.au/expos.htm
At the Pet Industry Association we not only create Industry policies, sit on committees’ and fight for the Industry, we also offer members a range of dollar saving benefits – including: • • • • • • • • •
Pet Industry Specific Insurance – Saving you $1000’s on your business insurance needs Advice on employment & salary issues, contracts & agreements Eftpos & banking packages Deals on new car sales Travel & hire car deals Industry Education courses Marketing & Advertising packages Leadership & Management packages Plus much more
Did you know that Members have access to policy & working groups specific to your business needs, liaising with Government bodies & state decision makers? Members have access to the members section of www.piaa.net.au where you can download business templates, petcare leaflets, animal health guarantees and much more. Members also receive the Members only e-bulletin “Animail” & Newsletter “Pet Trade Talk” Members can even pay their membership via 4 easy instalments – from as little as $66 per quarter can you afford NOT to be a member? For more details contact Janine Yeates (02) 9659 5811 or jyeates@piaa.net.au
For more Pet Expos visit www.petdirectory.com.au
www.piaa.net.au PO Box 7108, Baulkham Hills Business Centre NSW 2153 T: 02 9659 5811 F: 02 9659 5822 E:info@piaa.net.au
Pet Industry Association
The Pet Industry Association
Pet Industry Association Accredited Members
Pet Industry Association is the ONLY peak body industry association representing the whole breadth of the pet industry.
Pet Industry Association Accredited Members are the ONLY elite group within the Australian pet industry that have undergone external audit in the areas of Animal Welfare, Business Practices, Workplace Health & Safety and a high level of Customer Service.
Pet Industry Association is owned and run by members and supports business operators in the pet industry in Australia.
For more information on Pet Industry Association or to find a member check out our website www.piaa.net.au or phone 02 9659 5811
Accreditation is an entirely voluntary, and is industry-based vehicle for self-regulation free of any level of government control or inspectorate. All Pet Industry Association Accredited Members take great pride in maintaining this high standard and ALL Pet Industry Association Accredited Members are carefully monitored during the 3year Accreditation program to ensure they maintain the high level of standard required to become part of the “elite group�.
Pet Industry Association Members Commit to and support the ONLY National Code of Practice, which is updated regularly. Membership with Pet Industry Association is conditional upon a members ongoing compliance with all aspects of the National Code of Practice. The National Code of Practice sets the standards for the care, management and trade in companion animals.
TRADE ONLY Spectrum Pet Products
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY DOG ACCESSORIES & PRODUCTS Allpet Products (08) 9472 3600 (08) 9470 2135 236 Planet St Welshpool WA 6106 www.allpet.com.au
enquiries@allpet.com.au
Animal Supplies Wholesale Pty Ltd 1800 817 741 1800 673 490 orders@animalsupplies.com.au PO Box 332 Horsley Park NSW 2175 Auspet & Vet (SA) Pty Ltd (08) 8152 9222 Aussie Dog Products Australian manufacturers of safe durable toys and enrichment items for dogs, horses and exotic animals. Makers of the Home alone and the legendary Staffie ball. Contact Joe Parsons for more information. (03) 9752 3336 (03) 9758 3020 aussiedog@aussiedog.com.au PO Box 308 Ferntree Gully VIC 3156 aussiedog.com.au
Blue Mount Pet Products (03) 5422 1993 Bow Wow Meow Tag Identification Increase your pet tag sales & profits with Australia’s leading pet tag supplier. (02) 9369 2666 (02) 9387 5437 info@bowwow.com.au Bondi Junction NSW 2022 www.bowwow.com.au Bow Wow Meow Pet Insurance Pet Health Insurance - Making veterinary care 100% affordable. (02) 9369 2666 (02) 9387 5437 info@bowwow.com.au Bondi Junction NSW 2022 www.bowwow.com.au
Australian Pet Supplies (02) 9604 1208 (02) 9725 5161 67 - 69 Victoria St Smithfield NSW 2164 BabyPets Importer of dog clothes, toys, designer dog collars, dog harnesses and leashes, adorable pet totes and luxurious dog carriers. (07) 5631 4514 0406 234 848 (07) 3831 6292 t.lin@babypets.com.au Unit 3/79 Eastern Rd Browns Plains Qld 4118 www.babypets.com.au Bayer Australia Limited (02) 9391 6258 leandro.posteraro@bayerhealthcare.com PO Box 903 PYMBLE NSW 2073 www.bayeranimal.com.au Beau Pets (03) 9540 3533 (03) 9540 3544 61 Roberts Ave Mulgrave VIC 3170 www.beaupets.com.au
info@beaupets.com.au
Bow Wow Meow
Bejewelled Pets Dog collars and leads. Contact Yvonne Hua 0425 256 067 (02) 9630 8998 yvonne.huahua@gmail.com 3-14 Henry St Parramatta NSW 2150 Belle Cosi Imports Pty Ltd Belle Cosi is an Australian owned manufacturer and importer of pet products. Unique products that appeal to pet owners who shop in your store. We welcome your wholesale enquiries. Contact: Philip Denaro 0418 783 555 phillipdenaro@optusnet.com.au Black Dog Wear Pty Ltd (03) 9762 4782 (03) 9762 0885 www.blackdog.net.au
D O G S
P O Box 797 Boronia VIC 3155
www.pettradedirectory.com.au
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TRADE ONLY
Eagle Pack Pet Food Pty Ltd
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY Bradley’s Bowl Pty Ltd Bradley’s Bowl signature products is our liver krisps which come in four “flavours”: Roast Beef, Grilled Chicken, Lambs Fry and Pork Pate. Australian Made. ( 02) 9692 9526 ( 02) 9692 9526 info@bradleysbowl.com.au www.bradleysbowl.com.au Breyer & Schleich 1800 675 772 1800 649 982 PO Box 1201 Brookvale NSW 2100 www.modernbrands.com.au Browntrout Publishers P/L (03) 9338 4766 (03) 9338 4788 12 Mareno Rd Tullamarine VIC 3043 www.browntrout.com.au
HoundHouse
sales@modernbrands.com.au
serah@browntrout.com.au
Calyco Pty Ltd 1300 558 513 (07) 5562 2692 0414 746 211 PO Box 5176, Robina Town Centre QLD 4230 www.calyco.com.au Choozy (08) 8522 5808 choozy.2@bigpond.com PO Box 469 Willaston SA 5118 Cocoshampooch 0407 177 255 Complete Pet & Vet Supplies (CPV) Complete Pet & Vet Supplies (CPV) is one of Australasia’s leading wholesalers of Pet and Veterinary products and accessories. Wherever possible CPV sources its products from Australian manufacturers and the rest it buys directly from the best suppliers of quality and value located in a number of countries. CPV’s range of products is vast with a comprehensive range of over 5,000 items covering Aquariums, Fish, Ponds, Birds, Cats, Dogs, Small Animals, Reptiles, Horses and more! 1800 193 932 1800 247 044 sales@cpv.com.au www.cpvsupplies.com
Dog Essentials The Dog & Grooming Warehouse! Importers & Suppliers. Trade & Public Welcome. Specialising in grooming and show products. (07) 3801 4800 0411 352 975 Shop 9, 2-12 Knobel Crt Shailer Park 4128 www.dogessentials.com.au Dog Rocks
Dog Bless You 0414 270 670 (02) 9576 1808 sales@dogblessyou.com.au PO Box 425 Sylvania Southgate NSW 2224 www.dogblessyou.com.au Dog Metro Pty Ltd 1300 552 164 (02) 9427 5119 Keeping your dog in style! wholesale@dogmetro.com PO Box 336, LANE COVE NSW 1595 www.dogmetro.com.au Dog Pedometer (08) 9358 5011 (08) 9358 5022 PO BOX 462 Cannington WA 6987 www.dogpedometer.com
sales@dogrocks.net www.dogrocks.net
Dogon Ezy Lesley Foord (02) 6676 0573 0422 528 227 (02) 6676 0573 dogonezy@dodo.com.au PO Box 144 Pottsville NSW 2489 www.dogonezy.com.au
D O G S
sales@pedometersaustralia.com
www.pettradedirectory.com.au
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TRADE ONLY Elite Pet Products (02) 4587 9756 (02) 4587 9779 mail@elitepet.com.au 2/9 Precision Place Vineyard NSW 2765 www.elitepet.com.au
Fit Fur Life Dog Treadmills
EMPAWRIUM cruelty-free pet couture ® (03) 9642 0675 (03) 9642 0803 info@empawrium.com.au P O Box 215 South Melbourne VIC 3205 www.empawrium.com.au Far Out Pets About Wholesale in pet products servicing grooming salons, mobiles, kennels & catteries, pet shops, vets, shire councils and stockfeeds. Help Us Help You! 1300 655 334 (07) 4958 3127 info@faroutpetsabout.com.au 6108 Eungella Road Netherdale QLD 4756 www.faroutpetsabout.com.au FBA Imports Pty Ltd (03) 9317 9111 (03) 9317 9155 35 - 77 Emu Road Maidstone VIC 3012 www.fba.com.au
Dogue (02) 9999 3711 wholesale@dogue.com.au www.dogue.com.au Donerite Herbal Products We specialize in producing high quality herbal health and body care products. Only the finest natural ingredients in their most natural form find their way into our products. (07) 4123 3423 (07) 4123 3400 info@donerite.biz 95 Cheapside Street Maryborough QLD 4650 www.donerite.biz Downtown Doggy We specialise in doggy jackets & harnesses. We are international sales experts. Contact Margo Plowright. (07) 5590 4173 0403 147 197 margo@downtowndoggy.com 31 Highland Drive Terranora NSW 2486 www.downtowndoggy.com Dr Neil’s Pet & Equine Supplies Dr Neil’s is the leading wholesaler of pet and equine supplies. We stock pharmaceuticals, toys, treats, accessories and much more. 1800 032 139 (02) 9421 1599 sales@drneils.com.au PO Box 6242 Blacktown NSW 2148 www.drneils.com.au
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Fit Fur Life Dog Treadmills Rehabilitation - Training - Exercise. Internationally used by Veterinary Practices, Hydrotherapy Centres, Kennels, Dog Training Units, Professional Breeders, Showdog Professionals, Groomers, Doggy Daycare and Dog Owners to provide their dogs with a complete muscle enhancing, toning, fitness regime and post surgery and injury rehabilitation. “Pet Directory Trade Book of Best Product recommended by the The Pet Directory” (02) 9314 5332 0425 619 407 enquiries@caninecomfort.com.au 2 Frenchmans Rd Randwick NSW 2031 www.fitfurlife-australia.com Funky Pet Products (03) 9315 2088 bill@funkyproducts.com.au PO Box 173 Keilor VIC 3036 www.funkyproducts.com.au FuzzYard Pet Products (03) 9702 8244 (03) 9702 8711 info@fuzzyard.com 444-446 South Gippsland Hwy Dandenong South VIC 3175 www.fuzzyard.com Groovy Keys Australias Largest Independant Wholesellers of Pet Keys. Visit us today! (07) 5482 7022 (07) 5482 5446 info@groovykeys.com.au PO Box 1585 Gympie QLD 4570 www.groovykeys.com.au
www.pettradedirectory.com.au
THETRADE PET TRADE DIRECTORY THE PET DIRECTORY GummiPet Products (03) 9528 2070 sales@gummipets.com 243a Hawthron Rd Caulfield VIC 3162 www.gummipets.com Hip Hop Doggy Designs 0412 551 176 www.hiphopdoggy.com.au HoundHouse HoundHouseTM hygienic veterinary approved dog kennels, designed for canines & felines, are unique, lightweight, collapsible & portable, weatherproof, easy clean shelters, which prevent fleas & are cool in summer, warm in winter. The perfect kennel for permanent housing, camping, traveling, visiting or storage. 1800 096 290 (07) 5443 4726 info@houndhouse.com.au 2/17 Beach Road Maroochydore QLD 4558 www.houndhouse.com.au Innotek Australia 1800 786 608 (07) 5530 7922 (07) 5525 1906 info@innotek.com.au 23 Mudgeeraba Rd Worongary QLD 4213 www.innotek.com.au Jaxtal Imports Pty Ltd (03) 9532 1088 (03) 9532 1655 8 Rings Road Moorabbin VIC 3189 www.jaxtalimports.com.au
sales@jaxtalimports.com.au
Jolly Ropes Australia Pty Ltd (03) 5439 5984 0427 551 721 (03) 5439 5984 jollyropespty@bigpond.com.au PO Box 2078 Bendigo Delivery Centre Victoria 3554 JENS PET PRODUCTS Australian made products. Unique recipes & manufactured goods. Handcrafted goods at the best prices. (03) 9729 9700 (03) 9729 5500 info@jenspetproducts.com.au 2/51 Kalman Drive Boronia VIC 3155 www.jenspetproducts.com.au JSJ Group Manufacturers of JSJ K11 & K29 Crates & Carry Boxes. Australian Made, Meets stringent ATA regulations, Airline Approved, International Quality Certification Lightweight, Easy to carry, Pet friendly design & construction, Hygienic, Easily cleaned. 1300 655 142 enquiries@jsjgroup.com.au PO Box 1097 Eagle Farm QLD 4009 http://www.jsjgroup.com.au Kennel Solutions 1800 251 766 (07) 5657 67888 info@kennelsolutions.com.au Suite 201, 47 Scarborough Street, Southport QLD 4215 www.kennelsolutions.com.au
Kong’s (Aust.) Pty Limited – Pet One® Nurturing Best Friends! Great value, quality products for dogs, cats and small animals. Pet One’s range of products will satisfy your customer’s needs! (02) 8796 5188 (02) 8796 5199 info@kongs.com.au P.O Box 863 Ingleburn NSW 1890 www.petone.com.au M.P. Stephen Bros (07) 4663 9152 (07) 4663 9166 PO Box 434 Dalby QLD 4405 www.stephenbros.com.au
m.p.stephen@bigpond.com
Masterpet Australia Pty Ltd Bags on Board® is a compact, refillable dispenser which houses a roll of 15 large 1300 651 111 1300 652 222 biodegradable doggie clean-up bags. orders@masterpet.com.au P.O. Box 5030 Prestons DC NSW 1871 www.bagsonboard.com.au
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TRADE ONLY Melrose Laboratories Pty Ltd A pet’s need for nutrition is no less important than our own. The same principles we use to create wellness for ourselves also apply to our pets. Melrose has a range of products specific to your dog’s needs. (03) 9874 7800 (03) 9874 7366 info@melrosehealth.com.au 4 Redland Drive Mitcham VIC 3132 omegapet.com/
Natural Animal Solutions (03) 9018 7492 0412 265 406 j.rudan@naturalanimalsolutions.com.au www.naturalanimalsolutions.com.au
Mikmac Pty Ltd (02) 9427 1998 (02) 9427 1539 www.mikmac.com.au
Nijmi (02) 9533 9388
sales@mikmac.com.au
Modpet Australia Modpet is the official Australian distributor for the Doggles range of products and also offers a wide variety of apparel that caters for every budget, beautiful pet carriers & sparkling collars. For wholesale and general enquiries please contact Jill (02) 9634 8086 (02 9634 8066 jill@modpet.com.au Doyle. PO Box 781, Cherrybrook NSW 2126 www.modpet.com.au Moose Enterprises (White Bites) (03) 9579 7377 (03) 9579 7355 www.mooseworld.com.au Muttlery & Catlery 0418 992 190 (03) 9435 7568 www.petspoons.com.au
info@moosetoys.com
belinda@petspoons.com.au
NFS Pet Supplies (02) 9606 4520 0418 295 675 www.nfspetsupplies.com
peter@mastdoch.com
nijimiptyltd@optusnet.com.au
NTP Health Products (02) 4997 2530 (02) 4997 0199 www.ntphealthproducts.com
PO Box 34 Tea Gardens NSW 2324
Perfect Paws 1300 302 779 (08) 9356 2899 info@perfectpaws.com.au 1 Crufts Way Canning Vale WA 6155 www.perfectpaws.com.au Pet Accessories Australia “Wholesalers of quality pet products” (07) 5521 0300 (07) 5521 0033 0413 188 869 info@petaccessories.com.au Unit 4 Quattro Place 6 Nuban St Currumbin Waters Qld 4223 www.petaccessories.com.au
JSJ Group
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY Melrose Laboratories Pty Ltd
Petz Tucker (07) 4632 8299 (07) 4632 8299 185 Ruthven St Toowoomba QLD 4350 Pig In Mud Products That Please 1300 78 38 39 (02) 8905 9148 www.piginmud.com.au
petztucker@optusnet.com.au
0413 391 132
Platinum Pets We are all about dogs and cats because that is what we know. We only deal in products that we know so we can offer you the best service possible. Wholesale enquiries welcome. (02) 9819 6848 (02) 9181 1056 sales@platinumpets.net.au 22 Spencer Street Five Dock NSW 2046 www.platinumpets.net.au Poopod Australasia Pty Ltd (02) 9700 7111 (02) 9667 2000 info@champet.com.au Suite 204/30-40 Harcourt Pde Rosebery NSW 2018 www.poopod.com.au Prestige Pet Products Pty. Ltd (07) 5428 2990 (07) 5428 2445 info@prestigepetproducts.com.au www.prestigepetproducts.com.au Pup-Pee Solutions Pty Ltd (03) 9415 8599 The Pet Loo www.thepetloo.com
Pet Avenue 1300 PETAVE (738 283) (Australia only) 0407 920020 (02) 9997 7110 info@petavenue.com.au 5 The Canopy Apartments, 10 Angophora Circuit Warriewood NSW 2102 www.petavenue.com.au
(03) 9415 8419
info@thepetloo.com
Platinum Pets
Pet Pacific Australia’s Premier Distributor to the Pet Industry (02) 4728 6000 (02) 4728 6060 petpacific@petpacific.com.au PO Box 481 Penrith NSW 2751 www.petpacific.com.au Pet Zympatico (02)8850 3809 ros@petzympatico.com.au PO Box 8014 Baulkham Hills NSW 2153 www.petzympatico.com.au Petstages (02) 9869 3655 customerservice@petstages.com PO BOX 205 EPPING NSW 1710 www.petstages.com
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Petway Pet Doors Petway Pet Doors are specifically designed for Insect & Security Screen Doors. (07) 55745444 Call Vicki Christie today! P.O. Box 127 Labrador Gold Coast Qld 4215 www.petway.com.au
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TRADE ONLY Petway Pet Doors
SpeedyTag Pty Ltd Sole Australian distributor for the Petscribe ID Tag engraving machine. PetScribe™ fits easily on counters and desktops allowing you to create affordable, custom engraved pet I.D. tags in less than a minute. Contact Mark Clair: (03) 9017 7813 (03) 8612 3678 Factory 6, 25-41 Redwood Drive Dingley Village VIC 3172 www.speedytag.com.au Sperling Enterprises (02) 9821 1444 (02) 9821 2641 0407 151 447 warwick@sperling.com.au 16 Helles Ave Moorebank NSW 2170 Thermofilm Australia Pty Ltd Petzone. (03) 9562 3455 (03) 9548 3979 petzone@thermofilm.com.au 27 Rosalie St Springvale VIC 3171 www.petzone.com.au Trampoline Dog Beds Every aspect of our trampoline dog beds have been designed with quality in mind. In fact, it is the only pet product of its kind to win an Australian design award! There are several styles to choose from in circular or rectangular shapes. With accessories to suit any dog breed. Check out our website for all the details! Contact: Lauren McMahon (02) 9477 5191 (02) 9477 6552 0422 034 416 info@trampolinedogbeds.com.au 1/12 Kelray Place Asquith NSW 2077 P.O. Box 237 Hornsby NSW 2077 www.trampolinedogbeds.com.au
Puppy Angel (07)5564 5098 (07) 5564 5098 info@puppyangel.com.au www.puppyangel.com Rosman Agencies (08) 9477 4435 (08) 9479 7441 www.rosmans.com.au
0415 462 699
SpeedyTag Pty Ltd
info@rosmans.com.au
Rudducks Pty Ltd (03) 8769 3200 www.rudducks.com.au Running Dog Carefully designed, road tested car seat covers for active dogs. Consumer & trade (02) 8004 0629 info@canter.net.au enquiries welcome. www.runningdog.net.au Sam Kelly Studio - Cremation Urn (02)8003 6378 0411 632 352 www.samkellystudio.com Smellgone Specialist odour control products, services & technologies. For Pet, Livestock, Composting & Wastewater Odours. (07) 5428 7499 0407 151 447 (07) 5498 6310 info@smellgone.com.au 68 Excelsior Drive Morayfield QLD 4506 www.smellgone.com.au
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY Troy Laboratories Pty Ltd Incorporating ILIUM Veterinary Products. (02) 9677 9000 (02) 9677 9300 PO Box 385 Plumpton NSW 2761 troylab.com.au Ty Australia (02) 9477 2558 Universal Manufacturing and Laboratories (UML) Universal Manufacturing & Laboratories Pty Ltd (UML) is an Australian-based GMP accredited contract manufacturer of Petcare and Veterinary Products. Based in the township of Yatala, just south of Brisbane, the capital city of Queensland, it has a purpose built GMP manufacturing facility which manufactures for Australian and international clients. Throughout its 15 year history it has built up a tradition of good manufacturing practice and quality production is its forte. (07) 3382 6550 (07) 3382 4243 earl.stevens@umlcontract.com 8 Hovey St - PO Box 6190 Yatala QLD 4207 www.umlcontract.com
Universal Pet Supplies Wholesalers of Quality Pet & Aquarium Products to the retail trade of Australia. (02) 8207 0111 (02) 8207 0103 sales@universalpet.com.au 36 Mid Dural Road Galston NSW 2159 www.universalpet.com.au Ush Pup Bows (07) 3206 6810
0433 323 291
usher@smartchat.com.au
VARCO Pet Products Independent distributor of quality pet products to the Professional Pet Industry Since 1957. Specialist Manufacturer of Varco Genuine Leather Collars & Importer of quality Pet Equipment. (07) 3390 6650 (07) 3901 2484 info@varcopet.com.au PO Box 2316 Tingalpa QLD 4173 www.varcopet.com.au Vasquez Collars and K9 Equipment (02) 4261 4209 0421 393 877 www.vasquezcollars.com.au
DOG BUSINESS EQUIPMENT & SERVICES All About Animal Logisitics We specialise in international transport and also cover from the Sunshine Coast to the Gold Coast. (07) 3200 6162 karvic@tpg.com.au 360 Logan River Road Waterford QLD 4133 Animal Magic Pet Grooming Multi - Award winning Pet Stylists. Prestige Salons. Creative grooming specialists. Purebreds & Designer mixes. 20 years experience in show & pet grooming & clipping. All animals. Available for collegial advice on grooming to pet retailers and veterinarians. Now in two locations: Location 1: Shop 3 - 31 Railway St, Mudgeeraba (07) 5530 3599 Shop 2 - 49 Cypress Drive, Location 2: Broadbeach Waters (07) 55752200 www.animalmagic.com.au Austbrokers Premier Business Insurance, Financial Planning, Superannuation and Life Cover. Customer focused products based on your individual needs. Animal business insurance specialists. The insurance brokers that work for you. AFS Licence No 238123. ABN: 95 010 576 324. 1800 803 180 pets@premier.austbrokers.com www.premier.austbrokers.com Craig Allan Solutions Distributors and Support for PetAdmin software. Providing computers, software, equipment & services to the Pet Services industry. (03) 9772 4514 (03) 9772 4514 0408 519 589 admin@craigallansolutions.com.au 18 Kangaroo Rd Chelsea Victoria 3196 www.craigallansolutions.com.au
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Just Genes A B Services The ability to freeze semen enables long term storage & offers many benefits to breeders. Just Genes AB Services specialise in the freezing of semen from your dogs. We have the facilities to store frozen semen at competitive prices. For further information feel free to contact us for advice. (07) 3855 5459 (07) 3355 7170 justgenez@bigpond.com 8 Minns Place Everton Park QLD 4053 Howling Success Marketing (02) 9421 1500 (02) 9421 1599 www.howlingsuccess.com.au MSP Shopfittings From a manufacture of a single display unit to a complete store fitout. MSP shopfittings is your one-stop shop. Offering affordable design, manufacture, installation and full project management of all your Shopfitting needs, MSP Shopfittings has extensive experience with developing merchandising solutions with the Pet industry. 1300 677 348 1300 677 349 0420 301 778 sales@mspshopfittings.com.au PO Box 848 Kings Langley NSW 2147 www.mspshopfittings.com.au Pet Industry Association (02) 9659 5811 (02) 9659 5822 PO Box 7108 Baulkham Hills NSW 2153 www.piaa.net.au
info@piaa.net.au
Professional Edge Pet Supplies For all retail, wholesale and manufacturing enquiries, please contact Karen Justice. (02) 6688 4586 (02) 6688 7501 proedge@blue1000.com.au www.professionaledge.com.au
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Craig Allan Solutions
The Pet Industry is standing up well to the current economic situation with people still spending money on their beloved pets however like all businesses in Australia we need to think carefully about ways we can not only survive but thrive. Those businesses that remained after the great depression of the 1930s were those that employed some of the ideas in the pointers below from the Australian Retailers Association (ARA). The annual “Australian Retail Awards” showcases some of the industry’s best talent. Category winners are of an extremely high calibre and are testament to Australia’s reputation as world leaders in retail. The ARA asked a number of award winners for their advice on surviving the economic downturn. Below are the top eight tips based on these conversations. Staying positive: Maintain a positive attitude and don’t succumb to a negative outlook – many businesses survive economic downturns and some will even prosper. Take ownership of the situation and do everything you can to make sure your business succeeds. Competition: Focus on your business, not your competitor’s – just focus on what you do well. Be aware of what the competition is doing, but don’t let it become your focus. Offer merchandise not available in the larger chain stores - take a risk with some smaller start up producers or be loyal to suppliers who don’t supply to the chains. CONTINUE OVER THE PAGE...
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TRADE ONLY Customer service: Don’t let it slip. Remember there are good customers out there who are cashed up and they expect good service. Give good service and advice and don’t be pushy – now is not the time to use the hard sell. People who come to small businesses want a more personal experience. Look after regular customers and attract new customers with loyalty programs, gifts and rewards. Marketing and business development: Continue to be aggressive in the marketplace – now is not the time to be winding back marketing campaigns and hiding under a rock. More than ever it is essential to communicate with your customers. Focus on the stronger points of a downturn – for example, when the Australian dollar is down local products become a better option,
people spend their holidays locally and in a negative economic environment people look tend to go out less and turn to home cooked foods, chocolate, wine and home-based entertainment, and fortunately for the Pet Industry, to caring for and even spoiling their pets. Costs and stock control: Carefully control costs. Maintain healthy gross profit margins on your product range/service offering. Know where your money is going and cut unnecessary spending. Revise your purchasing and stock control to suit the current trading conditions. Keep a tight rein on inventory and try even harder to keep a wellbalanced stock level. Watch your stock turns. Cut costs through conservation of resources and recycle where possible. Credit and debt: Have a good and honest partnership with the bank. Now is also a time to draw in delinquent accounts and keep them under strict control. Positive cash flow is of vital importance. Restructure debtor accounts – close small and slow paying debtors, offer discounts to customers who pay cash on delivery, pre paid electronic transfer or credit card payments prior to delivery.
Big Dog Pet Food
Staff: Try to keep existing staff levels and reward good staff accordingly (staff replacement is expensive). If workloads increase periodically, offer overtime instead of hiring temporary staff, as this can also be quite expensive. Rather than retrenching staff - if wage bills become too high - offer job share or reduced hours. Improve staff training, product knowledge and guide lines for complimentary discounting. Don’t relax safety protocols – workplace safety is always important. Be prepared: Adjust your strategic plan to suit the current climate. Be prepared to take advantage of the rebound. It could be sooner than you think! The Pet Directory thanks the Australian Retailers Association (ARA) for these great tips. The ARA has been a peak industry body for over 104 years in Australia’s $292 billion retail sector employing over 1.5 million people. It can assist retailers in the Pet Industry with employment relations advice, workplace agreements, retail education, tenancy advice and offers discounted supplier services. To find out about how ARA membership could benefit your business: Visit: www.retail.org.au Email: membership@retail.org.au or Call 1300 368 041. 22 THE PET
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY Contract Manufacturing
Contract manufacturers in the pet, horse and farm animal industry are manufacturers that will on-sell their formulas or products to other manufacturers or wholesalers. Aristopet (07) 3630 2166 (07) 3630 2177 sales@aristopet.com.au 874 Kingsford Smith Drive Eagle Farm QLD 4009 www.aristopet.com.au
Australian Contract Manufacturing
Australian Contract Manufacturing Australian Contract Manufacturing are the holders of an Australian Pesticide and Veterinary Medicines Authority License. (07) 3271 4411 (07) 3271 4188 support@ozcm.com.au 92 Antimony Street Carole Park QLD 4300 www.ozcm.com.au Melrose Laboratories Pty Ltd A pet’s need for nutrition is no less important than our own. The same principles we use to create wellness for ourselves also apply to our pets. Melrose has a range of products specific to your dog’s needs. (03) 9874 7800 (03) 9874 7366 info@melrosehealth.com.au 4 Redland Drive Mitcham VIC 3132 omegapet.com/ Universal Manufacturing and Laboratories (UML) Universal Manufacturing & Laboratories Pty Ltd (UML) is an Australian-based GMP accredited contract manufacturer of Petcare and Veterinary Products. Based in the township of Yatala, just south of Brisbane, the capital city of Queensland, it has a purpose built GMP manufacturing facility which manufactures for Australian and international clients. Throughout its 15 year history it has built up a tradition of good manufacturing practice and quality production is its forte. (07) 3382 6550 (07) 3382 4243 earl.stevens@umlcontract.com 8 Hovey St - PO Box 6190 Yatala QLD 4207 www.umlcontract.com
Dog Food, Treats & Supplements Advance Pet Nutrition (02) 6055 5200 nceo@ap.effem.com www.advancedpetnutrition.com.au
PO Box 153 Wodonga VIC 3690
Aussie Pet Health Treats The Aussie Pet Health Treat range for dogs consists of 10 different varieties of treats to tempt even the fussiest canine. Our treats are distributed Australia wide through Pet Stores, Vet Clinics and also available in most supermarkets. NO PRESERVATIVES, NO COLOURINGS, NO ARTIFICIAL FLAVOURS.
(02) 6384 1933 (02) 6382 7696 aussiepetsbmp@hotmail.com PO Box 349 Young NSW 2594 www.aussiepethealthtreats.com.au
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Bell Nutrition Shark Cartilage (08) 8682 3622 0427 830526 Best Mates Treats ( 02) 9676 7163 bestmates@vcaworld.com P.O. Box 4292 Marayong NSW 2148 www.bestmates.com.au Big Dog Pet Food Big Dog offer a broad range of quality, natural, health promoting products ranging from raw meat diets to specially formulated supplements. Big Dog is also proudly to be the sole manufacturer of Dr Billinghurst’s Aussie R.A.W. diets, supplying this line Australia wide, and exporting to various countries. (07) 3285 7444 (07) 3285 8444 info@bigdogpetfoods.com Unit 5 & 6 / 3 Jacque Court Lawnton QLD 4501 www.bigdogpetfoods.com
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TRADE ONLY EzyDog (07) 5508 2700 (07) 55008 2711 www.ezydog.com
Bradley’s Bowl Pty Ltd
luke@ezydog.com
Flea Free Dog & Cat Beds Premium Dog & Cat Bedding System. Wholesale enquiries only. (02) 9533 1801 (02) 9584 1766 info@fleafree.com.au 17/12-14 Norman St Peakhurst NSW 2210 www.fleafree.com.au Four Paws - Natural Dried Pet Treats (02) 9629 3149 0409 035 579 (02) 9629 3707 sales@fourpaws.com.au PO Box 821 Kings Langley NSW 2147 www.fourpaws.com.au Hay You Pet Supplies Queensland’s Major Distributor for Pet Food. Enquiries welcome. (07) 3420 0870 (07) 3420 0820 sales@hayyou.com.au Salisbury QLD 4170 Hill’s Pet Nutrition Pty Ltd Hill’s Pet Nutrition is the Leader in pet food nutrition and innovation. (02) 8875 1600 (02) 9894 7355 P O Box 1003 Macquarie Park NSW 1670 www.hillspet.com.au
Blend Pro for Joints 1800 032 13 info@blendpro.com.au
QLD 4306
dog-e-treats
Bradley’s Bowl Pty Ltd Bradley’s Bowl signature products is our liver krisps which come in four “flavours”: Roast Beef, Grilled Chicken, Lambs Fry and Pork Pate. Australian Made. ( 02) 9692 9526 ( 02) 9692 9526 info@bradleysbowl.com.au www.bradleysbowl.com.au Brew’s Chews (07) 4952 4031
0409 897 466
Canine Country Pty Ltd (07) 3801 5005 (07) 3806 5545 www.caninecountry.com.au
(07) 4952 4031 caninecountrypet@bigpond.com.au
dog-e-treats (07) 5533 8245 (07) 5533 8325 info@dog-e-treats.com PO Box 736 Burleigh Heads Queensland 4220 www.dog-e-treats.com.au D & D Pet Foods (03) 9786 4603 (03) 9786 4799 www.dndpetfoods.com.au
(03) 9785 2732
Eagle Pack Pet Food Pty Ltd 1300 8 EAGLE (1300 8 32453) (03) 9921 9921 info@eaglepack.com.au 1/320 Lorimer St Port Melbourne VIC 3207 eaglepack.com.au
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY Jacki’s Wholesale Pet Food (02) 4587 7704 (02) 4587 7704 523 George St Windsor South NSW 2756 Melrose Laboratories Pty Ltd A pet’s need for nutrition is no less important than our own. The same principles we use to create wellness for ourselves also apply to our pets. Melrose has a range of products specific to your dog’s needs. (03) 9874 7800 (03) 9874 7366 info@melrosehealth.com.au 4 Redland Drive Mitcham VIC 3132 omegapet.com/ Natural Pet Treats Australia Manufacturer & Exporter of The Healthiest & Tastiest Pet Treats! 100% Natural, No Preservatives or Additives, Dehydrated (Not Cooked) and Longer Shelf Life. (07) 5499 7211 (07) 5499 7266 admin@nptaustralia.com www.nptaustralia.com Nestle Purina Petcare 1800 738 238 Level 6, 123 Epping Rd North Ryde NSW 2113 www.purina.com.au Nutrience (02) 4728 6000 Kim Baird - Nutrience General Manager (02) 4728 6060 kbaird@petpacific.com.au PO Box 481 PENRITH NSW 2750 www.nutrience.com
Pet Connection Australia Pty Ltd
Pet Connection Australia Pty Ltd Naturalicious Pet Treats. One stop shop for natural pure meat & biscuit pet treats, quality guaranteed. (07) 3344 5459 (07) 3344 6961 naturaliciouspet@bigpond.com PO Box 6758, Upper Mount Gravatt, QLD 4122 www.naturalicious.com.au Petark Australia (03) 9798 1000 (03) 9798 1555 petark@hiform.com.au 216-220 Perry Rd Keysborough VIC 3173 www.petark.com.au Professional Pet Care NSW Pty Ltd Premium Wholesale Pet Food & Pet Supplies including Vet Supplies & Bulk Treats 0417 277 287 (02) 4294 8878 sales@professionalpetcare.com.au PO Box 453 Helensburgh NSW 2508 www.professionalpetcare.com.au Rufus & Coco Everything we do is built around the promise of providing well-bred pet care. 1300 851 422 hello@rufusandcoco.com.au Suite 17, Level 1, 1-3 Brady St Mosman NSW 2088 www.rufusandcoco.com.au Sasha’s Blend - Interpath Pty Ltd 1300 851 563 (Toll Free) (07) 5336 4308 (03) 5336 4309 health@interpath.net.au PO Box 500W Ballarat West VIC 3350 www.interpath.net.au
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Scotty’s Premium Pet Foods 100% Natural, Preservative Free Pet Food for over 36 years. 1800 640 558 (07) 3299 2617 mail@scottys.com.au PO Box 777 Springwood QLD 4127 www.scottys.com.au True Blue Pet Foods 0422 181 811 (03) 9330 2670 PO Box 639 Reservoir VIC 3073
mail@truebluepetfood.com.au
Vets All Natural (03) 5470 6188 1800 628 838 (03) 54706811 info@vetsallnatural.com.au PO Box 30 Campbells Creek VIC 3451 www.vetsallnatural.net Vital SupaSnax Vital SupaSnax supply Australian sourced and manufactured quality pet products. Our natural products are of superior standard, manufactured with an air dried technique - not cooked, with no artificial preservatives, colours or flavours. (02) 9654 8974 0416 228 080 sales@vitalsupasnax.com.au PO Box 247 Kenthurst NSW 2156 www.vitalsupasnax.com.au Wooof Pet Food & Treats (02) 4341 1121 www.wooof.com.au
Tru Blu Self Serve Dog Wash Equipment
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Dog GROOMING SUPPLIES & EQUIPMENT
Mars Pet Grooming Products
Aristopet (07) 3630 2166 (07) 3630 2177 sales@aristopet.com.au 874 Kingsford Smith Drive Eagle Farm QLD 4009 www.aristopet.com.au Booster Bath Australia 1300 654 863 (07) 5576 3842 boosterbath@optusnet.com.au PO Box 3512 Burleigh Town Qld 4220 www.boosterbath.com.au Botany Bay Imports Exports Pty Ltd We are Australia’s Sole Importer Of Oster®, Thrive®, Shear Magic® and HydroSurge® (02) 9550 3890 (02) 9516 2243 animal grooming products. info@botanybayimports.com.au PO Box 182 St. Peters NSW 2044 www.botanybayimports.com.au
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Challenge Dog Supplies (02) 9938 4226 calldog@bigpond.com.au 123 Old Pittwater Road Brookvale NSW 2100 www.challengedogsupplies.com.au
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TRADE ONLY Dog GROOMING SUPPLIES & EQUIPMENT Champet Industries THE UNFORGETTABLE PET GROOMING RANGE. Two ranges available Pink Animal Aromatics or Blue Tea Tree. (02) 9700 7111 (02) 9667 2000 204, 30-40 Harcourt Pde Rosebery NSW 2018 info@champet.com.au www.champet.com.au
Pet Accessories Australia “Wholesalers of quality pet products” (07) 5521 0300 (07) 5521 0033 0413 188 869 info@petaccessories.com.au Unit 4 Quattro Place 6 Nuban St Currumbin Waters Qld 4223 www.petaccessories.com.au
Groomers Friend 1300 884 766 (02) 4457 1804 www.groomersfriend.com.au
Pupkus Australia Pupkus Australia is a wholesaler servicing Grooming Salon, Mobile Groomers, Vets, Training Organisation, Breeders and Dog Clubs. Contact: Kristy (03) 9015 4994 0410 500 409 sales@pupkus.com.au 6b/11 Bryants Road Dandenong South VIC 3175 www.pupkus.com.au
peter@groomersfriend.com.au
Fido’s Pet Care Products Manufacturers of Fido’s Shampoos Rinses, Colognes, Wormers & Nature’s Answer Range of Products. Contact: Martin Davis (07) 3808 1399 (07) 3808 4328 martin@mavlab.com.au 29-33 Rowland St Slacks Creek QLD 4127 www.fidos.com Lynmar Agencies (03) 9728 1444 (03) 9728 1444 0417 376 427 groomers@bigpond.net.au PO Box 28 Montrose VIC 37650 www.groomersproducts.com.au
Mars Pet Grooming Products Wholesale of pet grooming tools. Wholesale enquiries welcome. (07) 3888 4206 (07) 3888 4206 info@marsgroomingproducts.com.au PO Box 428 Burpengary QLD 4505 www.marsgroomingproducts.com.au Oxyfresh Marketing Aust. Pty Ltd Guru Sagoo (03) 9842 5758 (03) 8415 1366 guru@oxyfreshinternational.com.au www.oxyfreshinternational.com.au
0425 873 600
The BARF Shop
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY Progroom Supplier to the professionals. Pet Grooming Apparel that provides a professional image, whilst being lightweight, hair and water resistant designed specifically for the pet industry. For Wholesale price list, please email us. 0422 144 107 sales@progroom.com.au www.progroom.com.au
Savel Mobile Pet Salons & Hydrobaths
Savel Mobile Pet Salons & Hydrobaths Set up a Dog Grooming Trailer or Hydrobath for your pet business. Supplying Groomers, Pet Shops, Boarding Kennels & Veterinarians. (07) 5495 1755 (07) 5495 1755 0416 042 311 info@professionalpetgrooming.com.au 40a Piper Street Caboolture QLD 4510 www.professionalpetgrooming.com.au Sykes Vet International (03) 9706 4913 (03) 9706 4914 www.sykes.net.au
Far Out Pets About
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TRADE ONLY Spectrum Pet Products The sole importers of DYEX - Colour for Canines. Contact us for more information. (07) 5597 6818 (07) 5539 1622 info@spectrumpets.com P.O. Box 534 Ashmore City QLD 4214 www.spectrumpets.com The BARF Shop The BARF Shop manufactures the unique innovative poly hydrobath as well as the stainless steel groomer’s tub. Your One Stop Grooming Supply Shop at trade prices! Order online or call us today! 1300 654 863 (07) 5576 3842 sales@thebarfshop.com 1/65 Township Drive Burleigh Heads Qld 4220 www.thebarfshop.com.au Tru Blu Self Serve Dog Wash Equipment The Tru Blu K9000 is Australia’s No. 1 selling coin operated self serve dog wash. Expand your business to new market. Contact Willy Benter or Tim Darmanin for more information. (03) 5562 9088 (03) 5562 9088 P.O. Box 265 Warrnambool Vic 3280 www.trubludogwash.com.au Woofer Wares (03) 9786 9676 (03) 9786 3836 sales@wooferwares.com.au 1/12 Peninsula Boulevard Seaford VIC 3198 www.wooferwares.com.au
Dog VETERINARY SUPPLIES Bayer Australia Limited (02) 9391 6258 leandro.posteraro@bayerhealthcare.com PO Box 903 PYMBLE NSW 2073 www.bayeranimal.com.au Discount Veterinary Wholesale Discount Veterinary Wholesale supplies the pet trade with quality flea, tick and worming products. These include Frontline, Advantage, Drontal and Heartgard. We offer friendly, efficient service and competitive prices. 1800 118 985 1800 117 990 sales@discountvets.com.au Fort Dodge Animal Health (02) 9899 0444 PO Box 6024 Baulkham Hills 2153
Hill’s Pet Nutrition Pty Ltd Hill’s Pet Nutrition is the Leader in pet food nutrition and innovation. (02) 8875 1600 (02) 9894 7355 P O Box 1003 Macquarie Park NSW 1670 www.hillspet.com.au Peptech Peptech Limited: (02) 9870 8788 Peptech Animal Health: (02) 9870 8787 Peptech Limited: (02) 9870 8786 19 - 25 Khartoum Rd Macquarie Park NSW 2113 www.peptech.com/HTML/Animal_Health/Animal_Health.html Troy Laboratories Pty Ltd Incorporating ILIUM Veterinary Products. (02) 9677 9000 (02) 9677 9300 PO Box 385 Plumpton NSW 2761 troylab.com.au
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Troy Laboratories Pty Ltd
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Flea Free Dog & Cat Beds (07) 3630 2166 (07) 3630 2177 sales@aristopet.com.au 874 Kingsford Smith Drive Eagle Farm QLD 4009 www.aristopet.com.au
Bayer Australia Limited (02) 9391 6258 leandro.posteraro@bayerhealthcare.com PO Box 903 PYMBLE NSW 2073 www.bayeranimal.com.au Belle Cosi Imports Pty Ltd Belle Cosi is an Australian owned manufacturer and importer of pet products. Unique products that appeal to pet owners who shop in your store. We welcome your wholesale enquiries. Contact: Philip Denaro 0418 783 555 phillipdenaro@optusnet.com.au Camso Pty Ltd (02) 96376013 sales@camso.com.au www.camso.com.au
19 Fox Street Holroyd 2142
Catmax Catmax Clearnet is the perfect solution to all your pet ownership problems. Our (07) 3392 2555 (07) 3392 2444 product is soft, safe and strong. pc@catmax.com.au 6 Annerley Rd Wooloongabba QLD 4102 www.catmax.com.au Comfey Pet - Cat Litter Premium wood based cat litter, Highly absorbent, Hygienic, No dust, pine fresh smell, Stops all odour, Environmentally friendly, bio-degradable, all natural, DOES NOT STAIN! Ideal for any litter tray. (07) 3271 6311 (07) 3271 6322 baled@ecw.com.au P.O. Box 224 Carole Park QLD 4300 www.ecw.com.au Dr Neil’s Pet & Equine Supplies Dr Neil’s is the leading wholesaler of pet and equine supplies. We stock pharmaceuticals, toys, treats, accessories and much more. 1800 032 139 (02) 9421 1599 sales@drneils.com.au PO Box 6242 Blacktown NSW 2148 www.drneils.com.au
Premium Dog & Cat Bedding System. Wholesale enquiries only. (02) 9533 1801 (02) 9584 1766 info@fleafree.com.au 17/12-14 Norman St Peakhurst NSW 2210 www.fleafree.com.au JENS PET PRODUCTS Australian made products. Unique recipes & manufactured goods. Handcrafted goods at the best prices. (03) 9729 9700 (03) 9729 5500 info@jenspetproducts.com.au 2/51 Kalman Drive Boronia VIC 3155 www.jenspetproducts.com.au JSJ Group Manufacturers of JSJ K11 & K29 Crates & Carry Boxes. Australian Made, Meets stringent ATA regulations, Airline Approved, International Quality Certification Lightweight, Easy to carry, Pet friendly design & construction, Hygienic, Easily 1300 655 142 enquiries@jsjgroup.com.au cleaned. PO Box 1097 Eagle Farm QLD 4009 http://www.jsjgroup.com.au Kong’s (Aust.) Pty Limited – Pet One® Nurturing Best Friends! Great value, quality products for dogs, cats and small animals. Pet One’s range of products will satisfy your customer’s needs! (02) 8796 5188 (02) 8796 5199 info@kongs.com.au P.O Box 863 Ingleburn NSW 1890 www.petone.com.au Litter Kwitter (02) 9454 7773 info@litterkwitter.com www.litterkwitter.com Oz-Pet Oz-Pet Animal Litter wood pellets are the ulitimate environmentally friendly (02) 96721274 1800 882309 (02) 96762830 product. jeanette@oz-pet.net.au PO Box 4335 Marayong NSW 2148 www.oz-pet.net.au Pet Pacific Australia’s Premier Distributor to the Pet Industry (02) 4728 6000 (02) 4728 6060 petpacific@petpacific.com.au PO Box 481 Penrith NSW 2751 www.petpacific.com.au Petway Pet Doors Petway Pet Doors are specifically designed for Insect & Security Screen Doors. Call Vicki Christie today! (07) 55745444 P.O. Box 127 Labrador Gold Coast Qld 4215 www.petway.com.au
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY Platinum Pets We are all about dogs and cats because that is what we know. We only deal in products that we know so we can offer you the best service possible. Wholesale enquiries welcome. (02) 9819 6848 (02) 9181 1056 sales@platinumpets.net.au 22 Spencer Street Five Dock NSW 2046 www.platinumpets.net.au
Catmax
Rudducks Pty Ltd (03) 8769 3200 www.rudducks.com.au Urine FREE (03) 9318 0996 sales@urinefree.com.au www.urinefree.com.au Smellgone Specialist odour control products, services & technologies. For Pet, Livestock, Composting & Wastewater Odours. (07) 5428 7499 0407 151 447 (07) 5498 6310 info@smellgone.com.au 68 Excelsior Drive Morayfield QLD 4506 www.smellgone.com.au Troy Laboratories Pty Ltd Incorporating ILIUM Veterinary Products. (02) 9677 9000 (02) 9677 9300 PO Box 385 Plumpton NSW 2761 troylab.com.au
Aussie Cat Enclosures
D C O A G T S www.pettradedirectory.com.au www.petdirectory.com.au
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY CAT Food, Treats & Supplements Discount Veterinary Wholesale Discount Veterinary Wholesale supplies the pet trade with quality flea, tick and worming products. These include Frontline, Advantage, Drontal and Heartgard. We offer friendly, efficient service and competitive prices. 1800 118 985 1800 117 990 sales@discountvets.com.au Eagle Pack Pet Food Pty Ltd 1300 8 EAGLE (1300 8 32453) (03) 9921 9921 info@eaglepack.com.au 1/320 Lorimer St Port Melbourne VIC 3207 eaglepack.com.au Hill’s Pet Nutrition Pty Ltd Hill’s Pet Nutrition is the Leader in pet food nutrition and innovation. (02) 8875 1600 (02) 9894 7355 P O Box 1003 Macquarie Park NSW 1670 www.hillspet.com.au Nestle Purina Petcare 1800 738 238 Level 6, 123 Epping Rd North Ryde NSW 2113 www.purina.com.au Petark Australia (03) 9798 1000 (03) 9798 1555 petark@hiform.com.au 216-220 Perry Rd Keysborough VIC 3173 www.petark.com.au Rufus & Coco Everything we do is built around the promise of providing well-bred pet care. 1300 851 422 hello@rufusandcoco.com.au Suite 17, Level 1, 1-3 Brady St Mosman NSW 2088 www.rufusandcoco.com.au Safcol Australia Pty Ltd - Ultimates Nutrition Plus A deliciously healthy new range, tailored for each stage of your cat’s life. Kitten, adult or older – there’s an Ultimates Nutrition Plus specially formulated for your cat’s needs. It’s only natural to want the best for your cat – select great tasting Ultimates Nutrition Plus - the best super premium wet cat food! NEW SOUTH WALES (02) 8852 2100 (02) 9659 5330 PO Box 7490 Block B, Unit 22, 1 Maitland Place Norwest Baulkham Hills NSW 2153 VICTORIA (03) 9690 9801 Level 1, Suite 103 153-161 Park St South Melb VIC 3205 SOUTH AUSTRALIA 1800 819 785 189 Philip Highway Elizabeth South SA 5112 www.ultimates.com.au
www.pettradedirectory.com.au www.petdirectory.com.au
CAT VETERINARY SUPPLIES Bayer Australia Limited (02) 9391 6258 leandro.posteraro@bayerhealthcare.com PO Box 903 PYMBLE NSW 2073 www.bayeranimal.com.au Hill’s Pet Nutrition Pty Ltd Hill’s Pet Nutrition is the Leader in pet food nutrition and innovation. (02) 8875 1600 (02) 9894 7355 P O Box 1003 Macquarie Park NSW 1670 www.hillspet.com.au Jurox Pty Ltd 1800 023 312 www.jurox.com.au Troy Laboratories Pty Ltd Incorporating ILIUM Veterinary Products. (02) 9677 9000 (02) 9677 9300 PO Box 385 Plumpton NSW 2761 troylab.com.au
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Golden Cob, Harmony, and Golden Grain
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY BIRD ACCESSORIES & PRODUCTS Animal Supplies Wholesale Pty Ltd 1800 817 741 1800 673 490 orders@animalsupplies.com.au PO Box 332 Horsley Park NSW 2175
Australian BirdKeeper Magazine
Aristopet (07) 3630 2166 (07) 3630 2177 sales@aristopet.com.au 874 Kingsford Smith Drive Eagle Farm QLD 4009 www.aristopet.com.au Australian BirdKeeper Magazine ABK Publications produces the very best and most diversified Pet and Aviary magazine, Australian Birdkeeper, the world acclaimed colourful and informative ‘A Guide to....’ series books and supply a comprehensive range of Bird related 1800 633 493 (07) 5590 7130 titles, DVD’s, videos, posters and t-shirts. birdkeeper@birdkeeper.com.au PO Box 6288 South Tweed Heads NSW 2486 www.birdkeeper.com.au Aviculture Accessories (02) 9838 1256 (02) 9838 1256 Avicultural Supplies International (08) 9309 9321 (08) 9309 9321
117 Goollelal Drive Kingsley WA 6026
Belle Cosi Imports Pty Ltd Belle Cosi is an Australian owned manufacturer and importer of pet products. Unique products that appeal to pet owners who shop in your store. We welcome your wholesale enquiries. Contact: Philip Denaro 0418 783 555 phillipdenaro@optusnet.com.au Brookfield Poultry Equipment (07) 3374 3031 0420 775 313 www.brookfieldpoultryequipment.com Comfey Pet animal Litter Premium wood based litter, ideal for bottom of bird cages, all natural untreated pine, made from a renewable source, pine fresh smell, will stop the nasty odours, no dust, hygienic, highly absorbent, environmentally friendly. (07) 3271 6311 (07) 3271 6322 baled@ecw.com.au P.O. Box 224 Carole Park QLD 4300 www.ecw.com.au D&L Classic Aviaries (02) 9554 5648 John Hewitt
dandlclassic@optusnet.com.au
Dr Neil’s Pet & Equine Supplies Dr Neil’s is the leading wholesaler of pet and equine supplies. We stock pharmaceuticals, toys, treats, accessories and much more. 1800 032 139 (02) 9421 1599 sales@drneils.com.au PO Box 6242 Blacktown NSW 2148 www.drneils.com.au
www.pettradedirectory.com.au www.petdirectory.com.au
Far Out Pets About 1300 655 334 (07) 4958 3127 info@faroutpetsabout.com.au 6108 Eungella Road Netherdale QLD 4756 www.faroutpetsabout.com.au Fauna International (02) 9981 1135 0412 276 616 13/120 Fisher Rd Dee Why 2099
faunadaria@ozemail.com.au
JENS PET PRODUCTS Australian made products. Unique recipes & manufactured goods. Handcrafted goods at the best prices. (03) 9729 9700 (03) 9729 5500 info@jenspetproducts.com.au 2/51 Kalman Drive Boronia VIC 3155 www.jenspetproducts.com.au Kong’s (Aust.) Pty Limited – Avi One® Enriching Environments for Feathered Friends! We have the best quality wire cages in the market! Your customers who appreciate quality products will love Avi One’s huge range of cages! (02) 8796 5188 (02) 8796 5199 info@kongs.com.au P.O Box 863 Ingleburn NSW 1890 www.avione.com.au
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GoldMix
Crystal Pet & Wire Centre
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY My Parrot Shop
Pet Pacific Parrot Toys and Supplies Distributors of The Parrot University and Starbird products in Australia. 1800 886 692 (03) 9383 7153 info@myparrotshop.com PO Box 500 Coburg VIC 3058 www.myparrotshop.com
Pet Accessories Australia (07) 5521 0300 (07) 5521 0033 www.petaccessories.com.au
info@petaccessories.com.au
Australia’s Premier Distributor to the Pet Industry (02) 4728 6000 (02) 4728 6060 petpacific@petpacific.com.au PO Box 481 Penrith NSW 2751 www.petpacific.com.au TSA International Pty Ltd (02) 9599 9328 (02) 9599 9352
tsa_international@yahoo.com.au
BIRD FOOD, TREATS & Supplements Golden Cob, Harmony, and Golden Grain NOW AVAILABLE THROUGH ANIMAL SUPPLIES. Great quality has never been so easy to obtain! “Since 1895 we have been producing the GOLDEN COB Breeder’s Quality range of seed mixes to provide Australian birds with the nutrition they need for health and vitality. Developed by reputable breeders and avian experts, each of our popular breeder mixes combine a consistent blend of carefully selected quality seeds, with vitamins A, D, & E plus Iodine.” Order through Animal Supplies today on 1800 817 741. (07) 3271 6384 (07) 3271 3039 sales@marsbirdcare.com.au PO Box 19, Inala QLD 4077 www.goldencob.com.au GoldMix Goldmix gives you the power to choose the very best products for animal lovers and agricultural enthusiasts. Goldmix wholesales for a variety of suppliers so we can remain independent. (07) 3713 8000 (07) 3375 6023 darracustomerservice@goldmix.com.au Unit 2, 30 Bernoulli St Darra Qld 4076 www.goldmix.com.au
Crest Seeds
Rufus & Coco Everything we do is built around the promise of providing well-bred pet care. 1300 851 422 hello@rufusandcoco.com.au Suite 17, Level 1, 1-3 Brady St Mosman NSW 2088 www.rufusandcoco.com.au
Bird Munchies Pty Ltd (02) 6260 1468 (02) 6260 1398
Sunburst Grains and Produce (02) 4773 4217 0428 470 255 2825 The Northern Road Luddenham NSW 2745 service@birdmunchies.com.au
Breeders Choice Seeds 1800 637 039 (07) 5569 2956 www.breederschoiceseeds.com.au Crest Seeds Crest Seeds is a specialist birdseed company wholly Australian owned and located in Toowoomba. We offer a wide range of speciality seed products for all types of birds. Each product has its own unique recipe and mixes. (07) 4637 3352 (07) 3375 6023 crestseeds@goldmix.com.au 316 Anzac Avenue Toowoomba QLD 4350 www.crestseeds.com.au
www.pettradedirectory.com.au www.petdirectory.com.au
Vetafarm Designed by Vets. Perfect for Pets! Manufacturers and wholesalers of specialty bird pellets, treats and suppliments, parasite controls and medications. (02) 6933 0400 (02) 6925 6333 vetafarm@vetafarm.com.au PO BOX 5244 Wagga Wagga NSW 2650 www.vetafarm.com.au Wombaroo & Passwell (08) 8391 1713 (08) 8391 1713 www.wombaroo.com.au
wombaroo@adelaide.on.net
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Pisces Enterprises
Cairns Marine Australia’s premium wholesale supplier of quality ‘Aussie Hand Caught’. Marine (07) 4058 1711 (07) 4058 1707 livestock for aquaria. sales@cairnsmarine.com 14 Industrial Av - Stratford Cairns QLD 4870 www.cairnsmarine.com Fishchick Aquatics 0419 709 410 (07) 3281 5756
fishchick@internode.on.net
Hooked On Marine Fish (02) 9756 2499 0428 225 668
hookedonfishsales@hotmail.com
Little Aussie Products (07) 3851 4810 (07) 3851 3604 www.littleaussieproducts.com Pine Creed Fish Hatchery P/L (02) 6653 4224 (02) 6653 4036
info@littleaussieproducts.com
pinecreekhatchery@bigpond.com
Pisces Enterprises The worlds largest combined aquarium plant and live food producer & wholesaler. Contact us for more information. 1800 351 839 (07) 3374 2393 info@piscesenterprises.com PO Box 200 Kenmore QLD 4069 www.piscesenterprises.com All Seas MarineLife (02) 9587 0011 (02) 9587 0099 23 Phillips Rd Kograh NSW 2217
allseas1a@optusnet.com.au
Aquarium Industries (03) 9409 9300 (03) 9401 3455 Sales & Marketing Manager. ai@aquariumindustries.com.au 16-26 Shirley Way Epping VIC 3076 www.aquariumindustries.com.au
fish foods Aqacenta Wholesaler and sole distributor of SERA, HIKARI, AQUA-MEDIC, SCHEGO, DE BARY, AQUA ROCHE and AQUAEL . Contact: Kurt Oertel (02) 97559 2222 (02) 9759 2099 kurtoertel@aqacenta.com.au 53 Garema Circuit Kingsgrove NSW 2208 www.aqacenta.com.au
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Aust-Wide Pet & Aquarium Wholesale - AquaLife Manufacturers / Distributors of AquaLife Products. AquaLife products make fishkeeping easy. Contact Wayne today! (07) 5549 2323 (07) 5549 2323 0417 735 935 austwide2@bigpond.com.au 5/12 Miaella Place Stapylton QLD 4207 www.aqualifefishfood.com.au
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY Actinic Aquariums
Aust-Wide Pet & Aquarium Wholesale - Fish Tukka Manufacturers / Distributors of Fish Tukka. Fish Tukka manufactures 16 types of frozen foods for Fish, Reptiles and Birds. Contact Wayne today! (07) 5549 2323 (07) 5549 2323 0417 735 935 wayne@fishtukka.com 5/12 Miaella Place Stapylton QLD 4207 www.fishtukka.com Avico Queensland Pty Ltd (07) 3807 9200 (07) 3807 9211 peter@fishtukka.com julia@fishtukka.com 2 Binary Street Yatala QLD 4207 www.fishtukka.com Think Quality Think Fish Importers and wholesalers of quality aquarium products. (08) 9344 4330 (08) 9344 4461 waruna@tqtf.com.au PO Box 3132 Yokine WA 6060 www.tqtf.com.au Koi Art Australia (08) 9310 9559 (08) 9310 9558 PO Box 368 Applecross WA 6953 www.koiartaustralia.com Think Quality Think Fish (08) 9344 4330 (08) 9344 4461 PO Box 3132 Yokine WA 6060 www.tqtf.com.au
agus@koiartaustralia.com
waruna@tqtf.com.au
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Fish Tanks, Furniture and Accessories Absolute Aquariums Importer of genuine RESUN and WHITE CRANE aquarium products. Song Ea (02) 9681 7011 (02) 9681 7022 info@absoluteaquariums.com.au 185 Military Road Guildford NSW 2161 www.absoluteaquariums.com.au Actinic Aquariums Complete All in One Aquarium. Specialised Marine Set Ups. UV Sterilizers and Canister Filters. Lights, Ornaments & Much Much More...Call Sally or Paul for more information. (03) 9793 1935 (03) 9793 5614 actinic4@bigpond.com 73-75 Williams Rd Dandenong VIC 3175 www.actinicaquariums.com Aqua Blue Distribution Wholesaler and distributor of Aquarium goods and supplies. Boyd Enterprises, Evolution Aqua, Ecotech Marine, Tropic Marin, CaribSea, Vortech & ChemiPure. We are wholesale only. Please phone us for your nearest stockist. (07) 3245 4466 (07) 3245 4461 trade@aquabluedistribution.com.au PO Box 1755 Capalaba QLD 4157 www.aquabluedistribution.com.au
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TRADE ONLY Fish Tanks, Furniture and Accessories Aquariums & Vivariums (08) 8389 5675 zathrus@bipond.net.au 6 Newman Road Charleston SA 5244
Centrion Pty Ltd 1300 855 843 1800 629 619 www.centrion.com.au
Aquariums Direct Quality fish tanks and furniture and reptile enclosures with habitats. Factory Direct Sales. Over 30 yrs exp. Glass reptile enclosures. Showcases, Furniture, Stands, Tanks, Covers and Accessories. Custom made tanks available. 1300 363 507 (08) 8326 3616 (08) 8326 4147 sales@aquariumsdirect.com.au
Dalbarb Manufacturers of quality glass aquariums, cabinets, lighting, reptile enclosures and shopfits. (02) 9824 5677 (02) 9824 5688 enquiries@dalbarb.com.au 81 Airds Road Minto NSW 2566 www.dalbarb.com.au
Aquasonic Pty Ltd (02) 6586 4933 (02) 6586 4944 www.aquasonic.com.au
Fauna International (02) 9981 1135 0412 276 616 13/120 Fisher Rd Dee Why 2099
Aquatopia Australia (07) 3203 2000 (07) 3203 2100 PO Box 1391 Burpengary DC QLD 4505 www.aquatopia.com.au Catchy Tanks (07) 3312 4030 0414 166 528 www.catchytank.com
info@aquatopia.com.au
0414 166 628
enquiries@centrion.com.au
faunadaria@ozemail.com.au
Global Pet Supplies Wholesale distributor of aquarium, pond & pet supplies. 0422 222 891 (07) 5594 4345 globalpet@optusnet.com.au PO Box 138 Southport Qld 4215
(07) 3312 4030
Aqua Blue Distribution
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Octopus
Kong’s (Aust.) Pty Limited – Aqua One® Inspiring Excellence in Fish Care! The Number 1 aquarium brand in Australia! When you sell Aqua One products, you are giving your fish loving customers quality at very reasonable prices backed by the best spare parts inventory in the country! (02) 8796 5188 (02) 8796 5199 info@kongs.com.au P.O Box 863 Ingleburn NSW 1890 www.aquaone.com.au MB Glass Aquarium Fabrication (07) 3888 8169 0419 799 038 marktyllyer@iinet.net.au
(07) 3888 8168
Octopus Octopus is the leader in Protein Skimmers & Marine Aquarium products. (02) 9723 4848 (02) 9723 4838 sales@reefoctopus.com.au 30/62-66 Hume Highway Lansvale NSW 2166 www.reefoctopus.com.au Ozquarium (07) 5665 9569 0419 111 569 / 0400 111 569 info@ozquarium.com.au www.ozquarium.com.au
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Pet Pacific Australia’s Premier Distributor to the Pet Industry (02) 4728 6000 (02) 4728 6060 petpacific@petpacific.com.au PO Box 481 Penrith NSW 2751 www.petpacific.com.au Prestige Pet Products Pty. Ltd. Enquiries welcome for wholesale aquarium fish products. AccuAir Gang Valves Activair Aquarium Ornaments JW Anchor Bubblers JW Anchorstones JW Aquarium Filters. (07) 5428 2990 info@prestigepetproducts.com.au 6 Cessna Drive Caboolture QLD 4510 www.prestigepetproducts.com.au
Resun Genuine Resun products available from Absolute Aquarium. (02) 9681 7011 (02) 9681 7022 Song Ea info@absoluteaquariums.com.au Guildford NSW 2161 www.absoluteaquariums.com.au Rock ‘N’ Timber AquaDeco 0418 498 029 (02) 9748 3332 www.aquadeco.com
cichlid@unwired.com.au
Rudducks Pty Ltd (03) 8769 3200 www.rudducks.com.au
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Global Pet Supplies
Signs like these continue to be the number one promotional tool for retailers to get people into their store and then to entice them to buy. And even if you don’t want to destroy your margins, once your competitors start on the “sale” cycle you feel that you have no option but to do the same. This reinforces in the consumer’s mind that the sale price was the real price and all you’re doing when you go for full margin is ripping them off. It’s a vicious cycle and it’s destroying the profitability of many retailers in all sections of the industry.
That’s why we particularly admire retailers that use other promotional approaches and use them well.
That’s why we particularly admire retailers that use other promotional approaches and use them well. One promotion we particularly love is the “Win a Goldfish” promotion which a major pet retailer group have run during the mid-year school holidays for a number of years. It’s a wonderful promotion and we witnessed it causing a feeding frenzy in their stores in three different States. Let’s examine their promotion and work out what the lessons are for you in your business. It’s a colour-in competition. Entry forms can be picked up from any of the 120 stores around Australia. Children up to 15 years of age can enter and they have to colour in the entry form drawing using the colours contained in in the pet store’s logo. A great way of getting brand recognition. It’s easy and it’s fun for the children to get involved in. The really enticing bit is that every completed entry “wins” a free goldfish from their local major pet retailer store with the best entries from each age group (up to 10 years and 11 to 15 years) winning a complete tank set up. There is one tank prize available from each store. Continue over the page...
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY Water Treatments & Medications
Dalbarb
Aqua-Pic’s Aqua-Pic’s Conditioners. Try them & see the difference! Goldfish, Amazon, KH Powder + 7.0, Tropical, African KH +, African Conditioner, Potassium, KH Generator, Marine KH, Kalwasser, Black Water, Plant Food, Aussi-Geo Minerals, PH UP Powder, PH Down Powder, Medicating Salt’s, Bloat Ex Bathing Salt’s, Chlorine Eliminator, Bacta-Boost, Turtle Conditioner, KH Powder Turtles & Axolotl’s, Fluke Kill Bathing Salts. 0425 710 943 (03) 5996 2166 aqua-pics@hotmail.com Po Box 2183 Fountain Gate Shopping Centre Narre Warren VIC 3805 Aristopet (07) 3630 2166 (07) 3630 2177 sales@aristopet.com.au 874 Kingsford Smith Drive Eagle Farm QLD 4009 www.aristopet.com.au GeoFlex The manufacturer of “GEO LIQUID” and other quality aquarium related products. Contact Russell Morris for more information. (07) 5575 9572 (07) 5593 2253 geoflex@hotmail.com 47 Mikado Way Robina Gold Coast QLD 4226 www.geo-flex.com Seachem Australia 1300 SEACHEM (1300 732 243) sales@seachemaustralia.com.au 19/45 Leighton Place Hornsby NSW 2077 www.seachem.com
M.P. Stephen Bros Prevent New Algae Growth in Ponds, Dams and Lakes with Stephen Bros Barley Straw. (07) 4663 9152 (07) 4663 9166 m.p.stephen@bigpond.com www.stephenbros.com.au
Universal Pet Supplies Wholesalers of Quality Pet & Aquarium Products to the retail trade of Australia. (02) 8207 0111 (02) 8207 0103 sales@universalpet.com.au 36 Mid Dural Road Galston NSW 2159 www.universalpet.com.au
Universal Rocks (Australia) Pty Ltd (02) 9533 7400 (02) 9533 7411 www.universalrocks.com.au
A Q U A R D I O U G M S
info@universalrocks.com.au
White Crane Genuine White Crane products available from Absolute Aquarium. (02) 9681 7011 (02) 9681 7022 Song Ea info@absoluteaquariums.com.au Guildford NSW 2161 www.absoluteaquariums.com.au
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TRADE ONLY However, one or two of the stores didn’t reckon it worked as well any more. Interestingly a store owner who said this to us was one that we watched in action: A young boy proudly brought in his entry form. The store owner hardly glanced at it, just putting it down on the counter, did not congratulate the young boy but proceeded to lead him over to the fish tank, scoop out a fish, and then and only then, said “well done”. No wonder the promotion wasn’t great for his store! Other store owners we talked to used the promotion brilliantly. They did their own additional local promotions through schools, their own shopping centre or with ads in the local newspaper and they capitalised on every opportunity. Not by pressuring the young people and their parents when they came in but by generating a lot of interest and a bit of fun for everyone. Now isn’t that so much better than discounting?!? Let’s summarise the lessons from this examples: 1. Identify your target market.
The promoting stores the entries in their windows, and set up other display boards. Stores in shopping centres arrange to have a display set up which generates a lot of interest during the important school holiday period. The really wonderful part is that children have to head back to their local store to hand in their entry and to receive their free goldfish. After congratulating them on submitting their entry a staff member takes them to the special fish tanks they have set up during the promotional period. While scooping out a goldfish and placing it in a little plastic bag filled with water the staff member has the chance to ask the proud young winner a number of questions such as …. Do you have a fish tank at home? If so, who looks after the fish tank? If not, do you intend getting one or perhaps a small fish bowl as a starter?
2. Brainstorm ideas that will attract these customers to your store ….without destroying your margins. 3. Ensure that before you launch the promotion you and all your team have worked out exactly how you will handle each customer. 4. Script what you will say and role play this until everyone has the best approach drilled into them. 5. The challenge is to make every customer feel good about having responded to your promotion. 6. Monitor the results. Measure. Analyse and review. 7. If the promotion is successful do it again next year and the year after and keep doing it as long as it works. *********************************************************** Jurek Leon is a speaker, trainer and consultant. To subscribe to Jurek’s FREE monthly email newsletter go to the Free Articles section of his website www.terrifictrading.com and type in your name and email address. It’s simple and easy. Alternatively, email Jurek at info@terrifictrading.com
This leads to all sorts of opportunities to discuss care and maintenance of the tank, the sort of feed that is used, how often the fish are fed, etc. What a fantastic opportunity to generate additional sales! Do you think this works? You bet it does! We spoke to over 50 of the pet stores about this promotion. It’s a real crowd puller bringing in the right customer profile (unlike many 50% off sales!).
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by Crazy Crabs - www.crazycrabs.com/main.html
Winter Housing In the winter months, a wet, soggy floor, and cold weather can make crabs very unhappy. Untreated wood shavings, chips or sawdust make a great place for your crabs to snuggle down and sleep. When the weather gets cooler, move the crabs to a room in your house where the temperature stays fairly constant. Don’t put them next to the heater. A sunny window sill during the day will warm the sawdust, then when you bring the tank back into the house, the crabs will stay snug and warm in the sawdust through the cold night. The window sill is the coldest place in the house at night, glass is a poor insulator, so bring them away from the window at night. In the winter, keep your crabs in a part of your house that keeps a stable temperature. Concrete floors and ceramic tiles are cold, so keep your crabs’ home on a bench or cupboard off the floor. “In the winter months, a wet, soggy floor, and cold weather can make crabs very unhappy.” If it gets really cold where you live, a small light in the crabs tank may keep it warmer. Suspend the light from the top of the tank, but don’t put the electrical cord in or your crabs will crawl up it and escape. A low wattage globe, around 15watt is recommended. Heating pads are also a great way to keep them warm in the winter. The pad plugs into the electric socket and attaches to a foam pad which sits under the tank. The devise only draws 8v so is safe for pets and children. The gentle heat radiates up through the gravel or sand to around 30 degrees celcius. Heating pads for crabs are the same as the ones used for reptiles.
What to keep them in ? Crazy Crabs should be kept in a smooth sided container, such as a glass aquarium or plastic fish bowl or tank. As they are expert climbers, wooden or cardboard containers are not suitable. Crabs will chew on wood and cardboard. Choose a container that suits the number of crabs you want to keep in it. Remember to make sure there is room enough for a food and water bowl as well as the crabs themselves. It’s no good having a small container where the crabs have to crawl through the food and water to move about. Also consider the decorations and climbing objects you want to have in their enclosure. A clean sea
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sponge in a shallow bowl of fresh water will assist provide humidity. Humidity is the amount of water vapour in the air we breath. Crazy Crabs require high humidity to keep their gills moist and allow them to breath properly. When humidity is low, the air is drier and they become inactive and some become dehydrated and suffocate in dry air. To ensure you have enough humidity in their enclosure, make sure there is plenty of water in their drinking bowl. Adding a sea sponge to the water can help the humidity too. The sponge absorbs water creating a damp sponge, which adds to the humidity. Crabs eat sponge in the wild so it won’t hurt to have some in their enclosure, both for climbing on, and for humidity. Most pet stores carry a wide range of suitable containers. Choose one with a lid to keep your crabs safe.
On the bottom of the Tank Suitable floorings are aquarium gravel, beach sand, untreated wood shavings or river pebbles. The gravel or sand does not have to be deep as the crabs do burrow and you can’t see them if they are buried too deep. The floor needs to be kept dry as wet sand and high humidity can create a smelly and slimy environment for your crabs. Gravel can be washed when it gets dirty. Just use some hot salty water, not soaps or detergents. Salt is a natural sterilizer, so won’t leave any residue that can harm the crabs. Rinse well and leave out in the sun to dry. It is handy to have enough gravel so that when some is being used, the other is being stored dry for use when the first lot needs washing. Never use sand from your garden, it could have chemicals in it which may harm the crabs.
Temperature In a tropical environment, the temperature remains fairly constant. If where you live, you get cold winters and hot summers, there are some points to remember to keep your Crazy Crabs happy and healthy, in all seasons.
What do they eat? In the wild Crazy Crabs eat a wide variety of foods. They eat almost whatever they can find either by the waves washing it up onto the beach, or scraps other animals leave behind. “Crazy Crab Chow” is a great base diet which can be supplemented with some fruit and vegetables. For more information or supply of hermit crabs contact Merv Cooper at Crazy Crabs on (08) 9528 2722
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY SMALL ANIMAL ACCESSORIES & PRODUCTS Aristopet
Pet Pacific (07) 3630 2166 (07) 3630 2177 sales@aristopet.com.au 874 Kingsford Smith Drive Eagle Farm QLD 4009 www.aristopet.com.au
Belle Cosi Imports Pty Ltd Belle Cosi is an Australian owned manufacturer and importer of pet products. Unique products that appeal to pet owners who shop in your store. We welcome your wholesale enquiries. Contact: Philip Denaro 0418 783 555 phillipdenaro@optusnet.com.au Breeders Choice Seeds 1800 637 039 (07) 5569 2956 enquiries@breederschoiceseeds.com.au 1/11 Ryecroft Street Carrara QLD 4211 www.breederschoiceseeds.com.au
Australia’s Premier Distributor to the Pet Industry (02) 4728 6000 (02) 4728 6060 petpacific@petpacific.com.au PO Box 481 Penrith NSW 2751 www.petpacific.com.au Rudducks Pty Ltd (03) 8769 3200 www.rudducks.com.au Smellgone Specialist odour control products, services & technologies. For Pet, Livestock, Composting & Wastewater Odours. (07) 5428 7499 0407 151 447 (07) 5498 6310 info@smellgone.com.au 68 Excelsior Drive Morayfield QLD 4506 www.smellgone.com.au
SMALL ANIMAL FOOD, Treats & Supplements Comfey Pet compressed Wood shavings Compressed for your convenience, dust extracted, environmentally friendly, renewable source, bio-degradable, Pine fresh smell, stop nasty odour’s, ideal for all small animals. (07) 3271 6311 (07) 3271 6322 baled@ecw.com.au P.O. Box 224 Carole Park QLD 4300 www.ecw.com.au Crazy Crabs Est 1980. Order from the company that introduced Hermit Crabs as pets in Australia! Retail, Wholesale & Mail Order. (08) 9528 2722 (08) 9528 2733 merv@crazycrabs.com 12 Ambrose Street Rockingham WA 6168 www.crazycrabs.com/main.html JENS PET PRODUCTS Australian made products. Unique recipes & manufactured goods. Handcrafted goods at the best prices. (03) 9729 9700 (03) 9729 5500 info@jenspetproducts.com.au 2/51 Kalman Drive Boronia VIC 3155 www.jenspetproducts.com.au Kong’s (Aust.) Pty Limited – Pet One® Nurturing Best Friends! Great value, quality products for dogs, cats and small animals. Pet One’s range of products will satisfy your customer’s needs! (02) 8796 5188 (02) 8796 5199 info@kongs.com.au P.O Box 863 Ingleburn NSW 1890 www.petone.com.au
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Whatever type of pet you have, Barastoc has the feed to keep it in top condition. Barastoc offers a comprehensive range of nutritious feeds for horses, guinea pigs, rats, mice, goats, alpacas and poultry. 1300 666 657 1300 666 629 enquiries@ridley.com.au www.barastoc.com.au/agri/home.html Breeders Choice Seeds 1800 637 039 (07) 5569 2956 www.breederschoiceseeds.com.au Crest Seeds Crest Seeds is a specialist birdseed company wholly Australian owned and located in Toowoomba. We offer a wide range of speciality seed products for all types of birds. Each product has its own unique recipe and mixes. (07) 4637 3352 (07) 3375 6023 crestseeds@goldmix.com.au 316 Anzac Avenue Toowoomba QLD 4350 www.crestseeds.com.au Eagle Pack Pet Food Pty Ltd 1300 8 EAGLE (1300 8 32453) (03) 9921 9921 info@eaglepack.com.au 1/320 Lorimer St Port Melbourne VIC 3207 eaglepack.com.au Vetafarm Designed by Vets. Perfect for Pets! Manufacturers and wholesalers of specialty small animal foods, treats, suppliments, parasite controls and medications. (02) 6933 0400 (02) 6925 6333 vetafarm@vetafarm.com.au PO BOX 5244 Wagga Wagga NSW 2650 www.vetafarm.com.au
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY FARM ANIMAL ACCESSORIES & PRODUCTS Austock Rural Services Pty Limited (07) 3216 4828 (07) 3216 4995 www.austockrural.com.au
austock@austockrural.com.au
Brookfield Poultry Equipment (07) 3374 3031 0420 775 313 (07) 3374 3031 www.brookfieldpoultryequipment.com Hicks Stables & Steel Construction Specialising in: Stables, Paddock Shelters, Round Yards, Vet Crushes, Wash Bays, Sheds made to any size, Sand Rolls and other equine construction. 0429 948 182 (03) 5824 2701 hicksstables@hotmail.com 105 Ross Street Tatura VIC 3616 Hysorb Woodshavings Baled shavings for your convenience, natural untreated pine, Dust extracted and made from a renewable source, ideal for horse’s and chickens. (07) 3271 6311 (07) 3271 6322 baled@ecw.com.au P.O. Box 224 Carole Park QLD 4300 www.ecw.com.au Mi-Feed (07) 5454 7777 Shoof International Pty Ltd (07) 3343 3088 (07) 3349 7235 sales@shoof.com.au Unit 16, 140 Wecker Road, Mansfield, QLD 4122 shoof.com.au Smellgone Specialist odour control products, services & technologies. For Pet, Livestock, Composting & Wastewater Odours. (07) 5428 7499 0407 151 447 (07) 5498 6310 info@smellgone.com.au 68 Excelsior Drive Morayfield QLD 4506 www.dogessentials.com.au
Farm Animal Food, Treats & Supplements Australian Premium Seeds Pty Ltd (07) 3879 3350 Shed 2 42 McRoyle St Wacol QLD, 4076 Whatever type of pet you have, Barastoc has the feed to keep it in top condition. Barastoc offers a comprehensive range of nutritious feeds for horses, guinea pigs, rats, mice, goats, alpacas and poultry. 1300 666 657 1300 666 629 enquiries@ridley.com.au www.barastoc.com.au/agri/home.html Chaff City Suppliers of all Steam Cut Chaff Products, Oaten, Wheaten & Lucerne, Rolled/ Flaked Grains, Oats, Meadow & Lucerne Hay, Horse Muesli’s etc… (08) 9531 2811 (08) 9531 2822 admin@chaffcity.com LOT 3, Beacham Rd Pinjarra WA 6208 www.chaffcity.com E & A Salce Pty Ltd E & A Salce is one the largest suppliers of stockfeed, grains and bulk pet food (03) 9484 3805 647 High Street Thornbury VIC 3071 suppliers in Victoria. (03) 8405 3802 31 Ricky Way Epping VIC 3076 Prime Chaff & Hay (07) 5462 3453 mcadcottone@hotmail.com 21 Cumner Rd Gatton QLD 4343 Lucerne Pellets Fast easy convenient feed for your horse. Pure Lucerne in a pellet, takes only 1/6th of normal storage space, no dust, no waste, consistent level of quality in every bag. (07) 3271 6311 (07) 3271 6322 Ideal for the travelling horse. baled@ecw.com.au P.O. Box 224 Carole Park QLD 4300 www.ecw.com.au
Sykes Vet International (03) 9706 4913 (03) 9706 4914 www.sykes.net.au
LIVESTOCK Blue Hills Rare Breeds Stud Supplier of pure breeds of chickens, ducks, geese and turkeys from day old, as well as heritage breed of pigs and pure breed maremma puppies. (07) 4697 7327 0433 179844 info@rarechooks.com.au www.rarechooks.com.au
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Troy Laboratories Pty Ltd
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY HORSE ACCESSORIES & PRODUCTS Auspet & Vet (SA) Pty Ltd (08) 8152 9222 Saddlery Trading Company
Cheval Equine & Canine Products Suppliers of Black As Knight Products.
(07) 3803 0606
Donerite Herbal Products We specialize in producing high quality herbal health and body care products. Only the finest natural ingredients in their most natural form find their way into our products. (07) 4123 3423 (07) 4123 3400 info@donerite.biz 95 Cheapside Street Maryborough QLD 4650 www.donerite.biz Dr Neil’s Pet & Equine Supplies Dr Neil’s is the leading wholesaler of pet and equine supplies. We stock pharmaceuticals, toys, treats, accessories and much more. 1800 032 139 (02) 9421 1599 sales@drneils.com.au PO Box 6242 Blacktown NSW 2148 www.drneils.com.au Hysorb Woodshavings Baled shavings for your convenience, natural untreated pine, Dust extracted and made from a renewable source, ideal for horse’s and chickens. (07) 3271 6311 (07) 3271 6322 baled@ecw.com.au P.O. Box 224 Carole Park QLD 4300 www.ecw.com.au Joseph Lyddy Horse Care Products (03) 9238 9888 sales@waproo.com.au 7 Odish Drive, Dandenong South Victoria 3175 www.josephlyddy.com.au
Troy Laboratories Pty Ltd Incorporating ILIUM Veterinary Products. (02) 9677 9000 (02) 9677 9300 PO Box 385 Plumpton NSW 2761 troylab.com.au
Kelato Animal Health (02) 9522 6886 Mi-Feed (07) 5454 7777 Randlab Australia Pty Ltd (02) 9534 8207 Rosman Agencies (08) 9477 4435 (08) 9479 7441 www.rosmans.com.au
Supreme Horseware (03) 6428 2972
info@rosmans.com.au
Saddlery Trading Company From The Stable To The Saddle. Everything in quality equestrian products. (07) 3892 4060 info@saddlerytrading.com 124 Tennyson Memorial Ave Tennyson QLD 4105 www.saddlerytrading.com
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HORSE Food, Treats & Supplements Whatever type of pet you have, Barastoc has the feed to keep it in top condition. Barastoc offers a comprehensive range of nutritious feeds for horses, guinea pigs, rats, mice, goats, alpacas and poultry. 1300 666 657 1300 666 629 enquiries@ridley.com.au www.barastoc.com.au/agri/home.html
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TRADE ONLY HORSE Food, Treats & Supplements Chaff City (08) 9531 2811 (08) 9531 2822 PO Box 393, Pinjarra WA 6208 Equilibrium Australia 1300 720 377 (07) 3200 4847 horsedoc@equiaustralia.com.au www.equiaustralia.com.au
admin@chaffcity.com
PO BOX 4605 Loganholme Dc Qld 4129
Lucerne Pellets Fast easy convenient feed for your horse. Pure Lucerne in a pellet, takes only 1/6th of normal storage space, no dust, no waste, consistent level of quality in every bag. (07) 3271 6311 (07) 3271 6322 Ideal for the travelling horse. baled@ecw.com.au P.O. Box 224 Carole Park QLD 4300 www.ecw.com.au Prime Chaff & Hay (07) 5462 3453 mcadcottone@hotmail.com 21 Cumner Rd Gatton QLD 4343
HORSE GROOMING SUPPLIES & EQUIPMENT Champet Industries THE UNFORGETTABLE PET GROOMING RANGE. Two ranges available Pink Animal Aromatics or Blue Tea Tree. (02) 9700 7111 (02) 9667 2000 204, 30-40 Harcourt Pde Rosebery NSW 2018 info@champet.com.au www.champet.com.au Troy Laboratories Pty Ltd Incorporating ILIUM Veterinary Products. (02) 9677 9000 (02) 9677 9300 PO Box 385 Plumpton NSW 2761 troylab.com.au
HORSE VETERINARY SUPPLIES Jurox Pty Ltd 1800 023 312 www.jurox.com.au Troy Laboratories Pty Ltd Incorporating ILIUM Veterinary Products. (02) 9677 9000 (02) 9677 9300 PO Box 385 Plumpton NSW 2761 troylab.com.au
REPTILE ACCESSORIES & PRODUCTS Aemili International (02) 9980 1488 Carrington Industrial Estate, Unit 25, 7 Carrington Road Castle Hill NSW 2154
Australian Reptiles
Aquariums Direct Quality fish tanks and furniture and reptile enclosures with habitats. Factory Direct Sales. Over 30 yrs exp. Glass reptile enclosures. Showcases, Furniture, Stands, Tanks, Covers and Accessories. Custom made tanks available. 1300 363 507 (08) 8326 3616 (08) 8326 4147 sales@aquariumsdirect.com.au Aristopet (07) 3630 2166 (07) 3630 2177 sales@aristopet.com.au 874 Kingsford Smith Drive Eagle Farm QLD 4009 www.aristopet.com.au Australian Reptiles Bringing the best products in reptile care to Australia. Suppliers to the pet trade industry. (03) 8742 1283 (03) 8742 1284 info@australianreptiles.com.au Factory 6 75-85 Elm Park Drive Hoppers Crossing VIC 3029 www.australianreptiles.com.au
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R E P T I D L O E G S www.pettradedirectory.com.au
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THETRADE PET TRADE DIRECTORY THE PET DIRECTORY Auspet & Vet (SA) Pty Ltd (08) 8152 9222
Reptapets Australia Manufacturers’ of unique high quality FLAT PACK reptile enclosures and accessories. Wholesale enquiry welcome. (03) 9870 3226 0412 536 049 info@reptapets.com.au 5/21-24 Summer Lane Ringwood 3134 www.reptapets.com.au
Aviculture Accessories (02) 9838 1256 (02) 9838 1256 aviacc@netspace.net.au 91 Vine St Marsden Park NSW 2765 Comfey Pet animal Litter Premium wood based litter, ideal for bottom of all reptile cages, all natural untreated pine, made from a renewable source, pine fresh smell, will stop the nasty odours, no dust, hygienic, highly absorbent, environmentally friendly, WILL (07) 3271 6311 (07) 3271 6322 NOT STAIN! baled@ecw.com.au P.O. Box 224 Carole Park QLD 4300 www.ecw.com.au Dalbarb Manufacturers of quality glass aquariums, cabinets,lighting, and wooden & glass reptile enclosures and shopfits. (02) 9824 5677 (02) 9824 5688 enquiries@dalbarb.com.au 81 Airds Road Minto NSW 2566 www.dalbarb.com.au JENS PET PRODUCTS Australian made products. Unique recipes & manufactured goods. Handcrafted goods at the best prices. (03) 9729 9700 (03) 9729 5500 info@jenspetproducts.com.au 2/51 Kalman Drive Boronia VIC 3155 www.jenspetproducts.com.au Kong’s (Aust.) Pty Limited – Reptile One® Next Best Thing To Nature! The latest evolution in reptile keeping is here! With Reptile One, you can give your customers the “Next Best Thing To Nature!” and help them care for their reptiles the way nature intended it! (02) 8796 5188 (02) 8796 5199 info@kongs.com.au P.O Box 863 Ingleburn NSW 1890 www.reptileone.com.au Pails For Scales An enormous variety of Pythons including various varieties of Carpet (Coastals, Jungles, North West, Inland), Scrub and Water Pythons, Womas, Black-Headed, Children’s, Spotted, Large Blotched, Centralian, Diamond and Olive Pythons. Green tree pythons, Elapids, Colubrids, Dragons, Monitors, Skinks, Frogs, Turtles and Geckos. Wholesalers to the Reptile Industry. We ship Nation Wide. See our website for more about Roy & the reptiles available. Contact: Roy Pails (03) 5339 3887 shop@pailsforscales.com.au 1013 Howitt St Ballarat VIC 3350 www.pailsforscales.com.au Pet Pacific Australia’s Premier Distributor to the Pet Industry (02) 4728 6000 (02) 4728 6060 petpacific@petpacific.com.au PO Box 481 Penrith NSW 2751 www.petpacific.com.au
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Resun Genuine Resun products available from Absolute Aquarium. (02) 9681 7011 (02) 9681 7022 Song Ea info@absoluteaquariums.com.au Guildford NSW 2161 www.absoluteaquariums.com.au Ultimate Reptile Suppliers Your partner in business. Owned and run by reptile enthusiasts. We are here to help your store with reptiles and reptile accessories. Register with us for online wholesale buying or ask for a rep to call at your store. Contact: Tim Mensforth 1300 363 765 1300 365 953 sales@urswholesale.com.au www.urswholesale.com.au Slitherin Reptile Racks & Cages (02) 4390 3852 0406 937 190 89 Manoa Rd Budgewoi NSW 2262 www.slitherin.com.au Universal Rocks (Australia) Pty Ltd (02) 9533 7400 (02) 9533 7411 www.universalrocks.com.au
slitherin@bigpond.com
info@universalrocks.com.au
REPTILE Food, Treats & Supplements Australian Reptile Food Supplies 0447 123 619 Biotec Restoration Pty Ltd 1800 688 950 Vetafarm Designed by Vets. Perfect for Pets! Manufacturers and wholesalers of specialty reptile foods, treats and suppliments, parasite controls and medications. (02) 6933 0400 (02) 6925 6333 vetafarm@vetafarm.com.au PO BOX 5244 Wagga Wagga NSW 2650 www.vetafarm.com.au
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The keeping of our local herpetofauna has been a fast growing hobby over the last several years. It has also become one that presents a great opportunity to the retail pet trade. To make the most out of this opportunity however, demands a good understanding of the needs and requirements of husbandry. For example; there seems to be an unfound belief that all reptiles can be housed in similar surrounds and maintained at constant temperature (magic setting for all) Product manufacturers such as Zoomed Inc, Exo Terra, Reptapets and Reptile One, have made a significant contribution to improving husbandry techniques through their efforts in research and development for their individual products.
SELECTION Animals recommended to newcomers to herpetology should be directed at e.g. Eastern Blue tongues (Tiliqua scinncoides), Inland Bearded Dragons (Pogona vitticeps) , Long – necked turtles (Chelodinia longicollis) and Children’s Pythons (Antaersia childeni), Brisbane Carpet Python (Morelia spilota mcdowelli).and Victorian Carpet Pythons (Morelia spilota metcalfi). Dealers should also take note of the following points in regard to the selection and display of animals for resale.
Do not overcrowd animals and/or mix different species together.
Buy the best quality animals you can.
Keepers now have the wherewithal to house, breed and maintain happy and healthy reptiles for decades. Stores are now able to carry a full range of products to deliver that reality for both beginner and experienced herp. The big issue is whether retailers and their staff are fully aware of the individual differences between products that may appear similar.
While juveniles are cheaper beware animals that are not feeding, have remnants of slough, poor muscle tone, that bite or act as if they have just been collected from the wild.
Establish a strong connection with local breeders who will be excited to offload their hatchlings as quickly as possible.
In other words are staff in a position to guide a purchaser in making appropriate choices to satisfy the needs of their particular animal/s.
Preferably avoid Internet buys unless familiar with the breeders.
Keep good records.
This article is presented to support reptile dealers in their aim to provide top class products and service to their customers. It sets out to provide information in stock selection and the three basic areas of keeping viz housing, heating and maintenance.
HOUSING Reptiles can suffer from excessive heat in poorly ventilated enclosures. Avoid steady and constant temperatures in store enclosures. All enclosures must have day and night cycles with reduced heating and timers for fluro tubes. To be continued over the page...
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Dalbarb
Enclosures should reflect the requirements of the species chosen. Water Dragons will need semi aquatic habitats so trying to optimise wooden style enclosures may be more trouble than its worth. Likewise juvenile pythons are not suited for large enclosures. Pet dealers have the unique situation, that numerous species can be housed across a wide range of enclosures in a space saving manner. There are some wonderful bank systems and holding facilities that enable a dealer to acquire or hold large numbers of stock and remain competitive with their main rivals. HEATING
Continued... During very warm days watch temps carefully as most hyperthermia deaths occur on such days. Due to the recent explosion in product availability, train staff to become familiar with the ranges you have chosen to stock. Especially know the difference between nocturnal and diurnal animal needs. Stock and solid, UVA and UVB bulbs is particularly needed so that customers may be guided in making suitable choices. The manufacturers of these products are usually the best source of advice to listen to a s
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It is a misconception that reptiles need heat 24/7. In reality the demands of reptiles are very similar to most animals. While they can deal , with some overheating. The cumulative affects of prolonged overheating will cause them to sicken. Sudden deaths in the trade are often the result of poor and uncontrolled heating. The loss of animals is not only demoralising for staff but a loss of income for the business. All reptiles are rather specific about how and when they are heated. Each species will need to be catered for. There is quite significant difference in heating small varanids (goanna lizards) to heating juvenile carpet pythons. Likewise heating Inland Bearded Dragons varies remarkably from heating Southern Angle - headed Dragons and especially Diamond Pythons. It is essential that the staff and/or manager can relate the heating of these reptiles down the line to ensure it is competently implemented. TO BE CONTINUED..
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Continued... I know the animals will be able to manage irregular temps for short periods and sometimes months but the stock then becomes low grade and significantly more likely to die in the hands of the customers. Training again is essentially to reap the rewards for your shop. Key points:
Use products that you actually sell in the shop.
Experiment with different brands to accustom yourself with changes in animal behaviour that may occur and what suits one species compared to another.
Run nocturnal lights for nocturnal species.
Try the various basking globes for diurnal species.
Use heat pads / or corss ofr pythons where possible.
Always regulate via thermostatic devices. Unregulated heat kills.
Read direction for heating products as there are very specific uses.
Ensure lights of over 60 watts are protected by mesh baskets.
MAINTENANCE Upkeep in the enclosure is also necessary, the provision of a solid water bowl, cage furnishings and always the replacement bulb. The shop can stock a large range of items. In the beginning try not to have too much range that the items can become lost in a sea of products where the consumer turns off. Natural looking water bowls, back grounds, feeding stations and some artificial plants is certainly worth the investment. Wholesalers have a spectacular range of products so try them on display or inside enclosures to see what feedback customers give.
The overall maintenance of shop reptiles is really essential. All displays must be clean (no faecal matter. Attractive enclosures helps sell, do not be scared of using leaf litter and bark ect to naturalise an enclosure.
When a snake sloughs leave it in for a week as the public often enjoy seeing it and showing their children. Water must be fresh daily and clean bowls are a must. COMPETING IN THE MODERN ARENA In this industry the threats I see are mostly Internet based dealers, shops with bad service and an unwillingness to price accurately. Shops can offset this by aggressive marketing, branding and by being seen everywhere. Supporting your local community of reptile keepers with informal talks or hosting reptile displays and/or product sales. Once sufficient stock has been purchased look at breeding or having staff breed good levels of the most sought after species: bearded Dragons, Blue tongues and Carpet pythons.
Support the local community of reptile keepers with informal talks or hosting reptile displays and/ or product sales will benefit your business....
to visit.
Every two months have a clearance of items, especially food related items, heating and some animals. Competitions for some prizes are always a good promotion. Promote accurate and fun husbandry and avoid the quick buck that can be a heavy tag to break. Rotate animals regularly and do not be weighed down by slow sellers. Always have interesting stock and one or two highly prized animals that he customers will always want
Above all trade fairly with great quality products and animals, have trained and knowledgeable staff that are enthusiast and provide constant and caring advice. Sales will follow. TO BE CONTINUED...
Continued...
Simon Watharow
LINKS Department of Environment and Conservation 102 George Street The Rocks, 2000 Ph: 1300 361 967 (within NSW) or (02) 9253 4600 Fax: (02) 9251 8482
Department of Environment and Heritage GPO Box 1047 Adelaide 5001
Environmental Protection Agency - Customer Service Centre PO Box 15155 City East, Qld 4002 Environment ACT Phone: (07) 3227 8185 Environment Information Centre Web: www.epa.qld.gov.au PO Box 144 Lyneham, 2602. Helpline: (02) 6207 9777 Department of Conservation and Land Management, Parks and Wildlife Commission Western Australia Locked Bag 104 of the Northern Territory Ph: (08) 8999 5511 Bentley Delivery Centre Fax: (08) 8932 3849 WA 6983 Ph: (08) 9334 0333
Parks and Wildlife Service GPO Box 44A Hobart, 7001 Ph: 1300 135 513 National Parks and Wildlife Service Ph: (08) 8204 1910
An active consultant of 15 years experience for the reptile keeping community, An editor for two major reptile publications. Coordinator for the Victorian Reptile and Amphibian Expo. Simon has trained large amounts of Australian snake catchers, pet dealers and the private community on reptile keeping. An author of a field guide, numerous articles and an avid photographer.
ADVERTISERS INDEX DOGS
CATS
BIRDS
AQUARIUM
SMALL ANIMALS
FARM ANIMALS
HORSES
REPTILES
Absolute Aquariums........................ 41
Wholesale - AquaLife....................... 40
Breyer & Schleich............................. 13
Actinic Aquariums............................ 41
Aust-Wide Pet & Aquarium Wholesale - Fish Tukka.................... 41
Brookfield Poultry Equipment... 37, 51
Advance Pet Nutrition...................... 23 Aemili International ......................... 54
Avico Queensland Pty Ltd............... 41
Cairns Marine.................................... 40
All About Animal Logisitics............. 19
Avicultural Supplies International.. 37
Calyco Pty Ltd.................................. 13
Allpet Products................................. 11
Aviculture Accessories.............. 37, 57
Camso Pty Ltd.................................. 32
All Seas MarineLife.......................... 40
BabyPets........................................... 11
Canine Country Pty Ltd .................. 24
Animal Magic Pet Grooming............ 19
Barastoc.................................. 5, 48, 50
Catchy Tanks.................................... 42
Animal Supplies Wholesale Pty Ltd.... ..................................................... 11, 37
Bayer Australia Limited. 11, 30, 32, 35
Catmax........................................ 32, 33
Bay Fish............................................ 40
Catshebang - Pet Care Solutions.... 13
Aqacenta........................................... 40
Beau Pets.......................................... 11
Centrion Pty Ltd................................ 42
Aqua Blue Distribution............... 41, 42
Bejewelled Pets................................ 11
Chaff City..................................... 51, 54
Aqua-Pic’s......................................... 45 Aquarium Industries......................... 40
Belle Cosi Imports Pty Ltd................... ......................................... 11, 32, 37, 49
Aquariums Direct....................... 42, 54
Bell Nutrition Shark Cartilage......... 23
Aquariums & Vivariums................... 42
Best Mates Treats............................. 23
Aquasonic Pty Ltd............................ 42
Big Dog Pet Food....................... 22, 23
Aquatopia Australia.......................... 42
Bird Munchies Pty Ltd...................... 39
Aristopet.... 7, 23, 27, 32, 37, 45, 49, 54
Black Dog Wear Pty Ltd................... 11
Auspet & Vet (SA) Pty Ltd.... 11, 53, 57
Blend Pro for Joints......................... 24
Aussie Cat Enclosures.................... 33
Blue Hills Rare Breeds Stud............ 51
Comfey Pet compressed Wood shavings................................. 49
Aussie Dog Products....................... 11
Blue Mount Pet Products................. 11
Complete Pet & Vet Supplies (CPV).13
Aussie Pet Health Treats................. 23
Booster Bath Australia..................... 27
Craig Allan Solutions................. 19, 20
Austbrokers Premier........................ 19
Botany Bay Imports Exports Pty Ltd ........................................................... 27
Crazy Crabs...................................... 49
Austock Rural Services Pty Limited .51 Australian BirdKeeper Magazine.... 37 Australian Contract Manufacturing.23 Australian Pet Supplies................... 11 Australian Premium Seeds Pty Ltd.51 Australian Reptiles........................... 54 Aust-Wide Pet & Aquarium
Bow Wow Meow................................ 11 Bow Wow Meow Pet Insurance....... 11 Bow Wow Meow Tag Identification.11 Bradley’s Bowl Pty Ltd . ............ 13, 24 Breeders Choice Seeds............. 39, 49 Brew’s Chews................................... 24
Browntrout Publishers P/L.............. 13
Challenge Dog Supplies.................. 27 Champet Industries.................... 28, 54 Cheval Equine & Canine Products. 53 Choozy............................................... 13 Cocoshampooch.............................. 13 Comfey Pet animal Litter........... 37, 57 Comfey Pet - Cat Litter..................... 32
Crest Seeds................................. 39, 49 Crystal Pet & Wire Centre................ 38 Dalbarb............................ 42, 45, 57, 59 Darwin Pet Expo................................. 8 D & D Pet Foods............................... 24 Discount Veterinary Wholesale.30, 35 Dog Bless You.................................. 13
ADVERTISERS INDEX Dog Essentials.................................. 13
Kennel Solutions.............................. 15
Prime Chaff & Hay...................... 51, 54
Dog-e-treats...................................... 24
Koi Art Australia............................... 41
Professional Edge Pet Supplies..... 19
Dog Metro Pty Ltd............................. 13
Kong’s (Aust.) Pty Limited – Aqua One®..................................... 43
Professional Pet Care NSW Pty Ltd.25
Kong’s (Aust.) Pty Limited – Avi One®......................................... 37
Pupkus Australia.............................. 28
Kong’s (Aust.) Pty Limited – Pet One®............................ 15, 32, 49
Puppy Angel...................................... 18
Dogon Ezy......................................... 13 Dog Pedometer................................. 13 Dog Rocks......................................... 13 Dogue................................................ 14
Pup-Pee Solutions Pty Ltd............... 17
Kong’s (Aust.) Pty Limited – Reptile One®.................................. 57
Randlab Australia Pty Ltd................ 53
Dr Neil’s Pet & Equine Supplies.......................... 14, 32, 37, 53
Litter Kwitter..................................... 32
Resun........................................... 43, 57
Little Aussie Products...................... 40
Rock ‘N’ Timber AquaDeco.............. 43
Eagle Pack Pet Food Pty Ltd............... ......................................... 12, 24, 35, 49
Lucerne Pellets........................... 51, 54
Rosman Agencies...................... 18, 53
Lynmar Agencies.............................. 28
Rudducks Pty Ltd........... 18, 33, 43, 49
Mars Pet Grooming Products.... 27, 28
Rufus & Coco........................ 25, 35, 39
Masterpet Australia Pty Ltd............. 15
Running Dog..................................... 18
MB Glass Aquarium Fabrication..... 43
Saddlery Trading Company............. 53
Melrose Laboratories Pty Ltd.............. ......................................... 16, 17, 23, 25
Safcol Australia Pty Ltd - Ultimates Nutrition Plus................. 35
Donerite Herbal Products.......... 14, 53 Downtown Doggy............................. 14
E & A Salce Pty Ltd........................... 51 Eastern Regional Pet Expo................ 8 Elite Pet Products............................. 14 EMPAWRIUM cruelty-free pet couture ®................ 14 Equilibrium Australia....................... 54
Reptapets Australia.................... 56, 57
Mi-Feed........................................ 51, 53
Exhibition and Marketing Services (Australia) Pty. Ltd. . .......................... 8
Sam Kelly Studio - Cremation Urn.. 18
Mikmac Pty Ltd................................. 16
Sasha’s Blend - Interpath Pty Ltd... 25
EzyDog.............................................. 24
Modpet Australia.............................. 16
Far Out Pets About............... 14, 29, 37
Moose Enterprises (White Bites).... 16
Savel Mobile Pet Salons & Hydrobaths.................................... 29
Fauna International.................... 37, 42
M.P. Stephen Bros...................... 15, 45
Scotty’s Premium Pet Foods........... 27
FBA Imports Pty Ltd......................... 14
MSP Shopfittings.......................... 8, 19
Seachem Australia........................... 45
Fido’s Pet Care Products . .............. 28
Muttlery & Catlery............................. 16
Shoof International Pty Ltd ............ 51
Fishchick Aquatics........................... 40
My Parrot Shop................................. 39
Slitherin Reptile Racks & Cages..... 57
Fit Fur Life Dog Treadmills.............. 14
Natural Animal Solutions................. 16
Smellgone................. 18, 33, 34, 49, 51
Flea Free Dog & Cat Beds......... 24, 32
Natural Pet Treats Australia....... 25, 26
Spectrum Pet Products.............. 10, 30
Fort Dodge Animal Health............... 30
Nestle Purina Petcare................ 25, 35
SpeedyTag Pty Ltd........................... 18
Four Paws - Natural Dried Pet Treats. ........................................................... 24
NFS Pet Supplies.............................. 16
Sperling Enterprises........................ 18
Nijmi................................................... 16
Sunburst Grains and Produce......... 39
Funky Pet Products.......................... 14
NTP Health Products........................ 16
Supreme Horseware......................... 53
FuzzYard Pet Products.................... 14
Nutrience........................................... 25
The Australian Frog & Reptile Show.8
GeoFlex............................................. 45
Octopus............................................. 43
The BARF Shop.......................... 28, 30
Global Pet Supplies.................... 42, 44
Orange Pet Expo................................ 8
Thermofilm Australia Pty Ltd.......... 18
Golden Cob, Harmony, and Golden Grain ...................... 36, 39
Oxyfresh Marketing Aust. Pty Ltd... 28
Think Quality Think Fish.................. 41
Oz-Pet................................................ 32
Trampoline Dog Beds....................... 18
GoldMix....................................... 38, 39
Ozquarium......................................... 43
Groomers Friend.............................. 28
Pails For Scales ......................... 55, 57
Troy Laboratories Pty Ltd ......... 2, 3, 19, 30, 31, 33, 35, 52, 53, 54
GummiPet Products......................... 15
Peptech............................................. 30
Hay You Pet Supplies....................... 24
Tru Blu Self Serve Dog Wash Equipment........................ 26, 30
Perfect Paws..................................... 16
True Blue Pet Foods......................... 26
Hicks Stables & Steel Construction.51
Pet Accessories Australia.... 16, 28, 39
Hill’s Pet Nutrition Pty Ltd... 24, 30, 35
TSA International Pty Ltd................. 39
Petark Australia.......................... 25, 35
Hip Hop Doggy Designs................... 15
Ultimate Reptile Suppliers............... 57
Pet Avenue........................................ 17
Hooked On Marine Fish................... 40
Pet Connection Australia Pty Ltd.... 25
Universal Manufacturing and Laboratories (UML)..................... 19, 23
HoundHouse............................... 13, 15
Pet Industry Association............. 9, 19
Howling Success Marketing............ 19
Pet Pacific........... 17, 32, 39, 43, 49, 57
Universal Rocks (Australia) Pty Ltd.. ..................................................... 45, 57
Hysorb Woodshavings............... 51, 53
Petstages.......................................... 17
Urine FREE........................................ 33
Innotek Australia.............................. 15
Petway Pet Doors ...................... 18, 32
Ush Pup Bows.................................. 19
Jacki’s Wholesale Pet Food............ 25
Petz Tucker........................................ 17
VARCO Pet Products........................ 19
Jaxtal Imports Pty Ltd...................... 15
Pet Zympatico................................... 17
Vasquez Collars and K9 Equipment.19
JENS PET PRODUCTS......................... ................................... 15, 32, 37, 49, 57
Pig In Mud Products That Please.... 17
Vetafarm................................ 39, 49, 57
Pine Creed Fish Hatchery P/L......... 40
Vets All Natural................................. 26
Pisces Enterprises........................... 40
Vital SupaSnax.................................. 26
Platinum Pets.............................. 17, 33
White Crane....................................... 45
Poopod Australasia Pty Ltd............. 17
Wombaroo & Passwell..................... 39
Prestige Pet Products Pty. Ltd........ 17
Woofer Wares.................................... 30
Prestige Pet Products Pty. Ltd........ 43
Wooof Pet Food & Treats................. 26
Jolly Ropes Australia Pty Ltd.......... 15 Joseph Lyddy Horse Care Products.53 JSJ Group............................. 15, 16, 32 Jurox Pty Ltd............................... 35, 54 Just Genes A B Services................. 19 Kelato Animal Health........................ 53
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Progroom.................................... 29, 30
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THE PET TRADE DIRECTORY
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THE PET TRADE DIRECTORY
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