DECEMBER 2017
VOL. 3
MOUTH PIECE The official newsletter of MSC McKay
Holly Jolly & Jingle Bells With the holidays upon us and 2017 drawing to a close, it's a great time to look back at this unforgettable year. Together we have reached new horizons and extended our reach into Turks & Caicos & St. Maarten. I'm immensely proud of the work that you and your teams are doing to make MSC McKay a force to be reckoned with. During this busy holiday season, your branches are doing a fantastic job ensuring all our customers leave satisfied, and you're doing it with the energy and enthusiasm that has always endeared MSC McKay to our customers. Yup, Customer Service "tun up!" This November marked the one-year anniversary of the introduction of the Concierge Valuation Service in the Kingston branch, which has been the symbol of revolutionary service delivery since its introduction. A very special thanks to the team members of Concierge for doing such a tremendous job.
SNEAK PEEK
03
Wedding Bells
05
Stork Visit Update
08 Staff Trip Highlights
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