2012 Hartley Portfolio

Hartley Designs KKHartley@gmail.com

614.327.9002

www.HartleyFD.com

Bowling Green State University Visual Communication Technology Degree Business Administration Minor

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JANUARY 2012 PAGE 1

PAGE 8

PAGE 9

SENIOR ACTIVITIES sponsored by PearlView

PINOCHLE TOURNAMENT

sponsored by PearlView

2012 TRIP GUIDE & PROCEDURES sponsored by KHM Travel Group

BRUNSWICK

Tattler

2012

TRIP GUIDE &

PROCEDURES

LOOK AT THE 2012 CALENDAR & INFO ON PAGE 9 & 10

REGISTER FOR TRIPS AT THE BRUNSWICK REC CENTER STARTING JANUARY 9TH AT 9AM! See the all new registration procedures on page 10.

FUN FACT:

SENIOR ACTIVITIES

AT THE BRUNSWICK RECREATION CENTER

AARP Social/Service Group New members are

welcome! The cost is $5.00/year. Enjoy meeting new friends, hear guest speakers, and provide services to the community. Hope to see you there!

This social group meets the second Thursday of every month at 1:00pm.

BINGO - Free Senior Bingo Tuesdays and the first

and last Thursday of the month at 1:00pm

Blood Pressure & Diabetes Screening

R.O.M.E.O. CLUB (Retired Older Men Eat Out)

UPGRADE YOUR VIEW

from 1:00pm-3:00pm in Meeting Room 1.

Donations of yarn are always welcome.

CHICAGO

February 8th & 22nd - Stop in and get your blood pressure and blood glucose checked every 2nd and 4th Wednesday each month 8:00 am -12:00 noon. Fasting is recommended but not required.

SENIOR ACTIVITIES

SPONSORED BY PEARLVIEW

Knitting /Crocheting meets on Wednesdays

Calling all men, single or married. Meets February 10th - 11am at Bob Evans.

WITH A BALCONY STATEROOM

Free Movie Matinee - The Help rated PG-13

Wednesday from 9:00am-12:00 noon Arts and Crafts Room

5 DAY ROYAL CARIBBEAN UPGRADE YOUR VIEW BAHAMAS CRUISE

UPGRADE YOUR VIEW

/person

1

FEBRUARY 2012

Enter Agency Name Here

For Reservations & Information, Please Contact Your Professional Travel Agent:

BRUNSWICK Enter AgencyTATTLER Address Here Enter City, State, Zip Enter Agency Name Here For Reservations & Information, Please Contact Your Professional Travel Agent:

2

Lois atHere KHM Travel EnterCall Agency Address Enter Extra Information Enter Agency Name Here Enter Agency Telephone

today at (440) Enter City, Zip EnterState, Agency Address Here364-1707!

Enter City, State, Zip Enter Agency Telephone

†ROYAL CARIBBEAN INTERNATIONAL® RESERVES THE RIGHT TO IMPOSE A FUEL SUPPLEMENT ON ALL GUESTS IF THE PRICE OF WEST TEXAS INTERMEDIATE FUEL EXCEEDS $65.00 PER BARREL. THE FUEL SUPPLEMENT FOR 1ST AND 2ND GUESTS WOULD BE NO MORE THAN $10 PER GUEST PER DAY, TO A MAXIMUM OF $140 PER CRUISE; AND FOR ADDITIONAL GUESTS WOULD BE NO MORE THAN $5 PER PERSON PER DAY, TO A MAXIMUM OF $70 PER CRUISE.

5

TATTLER BROUGHT TO YOU BY:

Senior Bowling League - 1:00pm on Tuesdays

Based on #1 New York Times best-selling book, at Dick Hoover Lanes, Pearl Road. Join Us!! League “The Help” -Three very different, extraordinary Bowling is September through April. women in Mississippi during the 1960s, who build an unlikely friendship around a secret Single Ladies Dinner Out - Wednesday, February writing project that breaks societal rules and puts 1st atSTATEROOM Heimatland - 5pm. All single, divorced, Book Club meets on the first and third Tuesday WITH A BALCONY them all at risk. From their improbable alliance a widowed ladies are welcome to join the group for 10:00am in the Arts and Crafts room. New 5 DAYS | 4 NIGHTSat remarkable sisterhood emerges, instilling all of dinner. Call the Rec Center to sign up!

Ask a Financial Advisor - Strongsville members are always welcome.

Itinerary: them with the courage to transcend the lines that Michael Pacak & Tammy Miller will be visiting the Port Canaveral define them, and the realization that sometimes Brunswick Senior Center JULY the fourth Thursday of 2012 9TH - 13TH | Monday Fridayand Thursdays Serendipity Bible Study - NEW TIME! Lead Coco Cay Cards are played on- Tuesdays those lines are made to beWITH crossed.

Nassau each month for those who have any questions

by Candi, will begin on the 4th Monday of each from 8:00am until 12:00 noon and on Fridays at A BALCONY STATEROOM Day at Sea on financial matters such$449/person as Mutual Funds, Fixed| Double month in room 2 at 1pm. Serendipity Bibles will be 12:20pm.

(Pinochole and 66 Club) Occupancy Port Canaveral Annuities, Variable Annuities, Life Insurance, Mah Jongg is played on Mondays & Wednesdays available but BYOB (Bring Your Own Bible) is fine. th Traditional IRA, ROTH IRA,MOTORCOACH 401K Rollovers, in Meeting Room 2 from 12:15pm-3:00pm.

Couples Dinner Out - Wednesday, February 15 TRANSPORTATION INCLUDED Strengthening your financial position, Protecting 8 Meals Included: Snow Removal Service for Seniors Love INC is at 4:30pm at China King. your future, Investing with a purpose and Leaving Play “The Price is Right!” - The first Monday of starting a new program to assist Brunswick seniors your legacy. Please call the Rec Center to each month at 1pm, play “The Price is Right” game! with snow removal. Please call 330-460-0046 & Dominoes played on Fridays by the Hikers during 4 breakfasts & 4 dinners reserve your meeting time.

Each contestant will be presented with a picture leave a message. A volunteer will return your call the winter months. of a product with information in regard to brand, and assist you.

INCLUDE: size, weight, operation and model. The players will Ask an Attorney is heldTRIP the 3rdEXCURSIONS Tuesday of the Fishing Club meets the 3rd Wednesday of each write down what they think the item costs.

And month. Medina Elder Law and Estate Planning “The Jam” welcoming ALL to listen, play (please month at 11:00am in the Winter! just like the popular TV show, the person that gets Attorneys Gwen Perry and Bates will bring your own instrument), or sing along. This • Guided Tour of Chicago • James Visit to the world-class Shedd the closest to the actual price without going over be visiting the Brunswick Senior Center one musical group plays a little of everything from Giving Dolls meets on the third Monday of each will win a prize! afternoon a month to meetAquarium with seniors who have Bluegrass and Country, to Rock and Roll. This • do Skyline Cruise on Lake Michigan month at 12:30 pm. You not need to stay and simple legal questions. Bates & Perry limit their group meets every Wednesday from 6-8pm at The • Visit to the World Famous Willis sew the entire time. You may take the supplies • The Art Institute of Chicago practice to elder law, Medicaid, Veteran’s benefits, Prime Time Exercise is an exercise class done Nature Center. home to finish. There is a need for donated Tower Observation Deck formerly Refreshing Caribbean breezes, beautiful ocean views, and watching the sun dip below estate planning, trusts, asset protection, taxes, to Richard Simmons video. Classes are held on materials: woven cotton blend fabric, lace, ribbon, • Visit to the historic Navy Pier Cruise through the for 5 days taking in the refreshing beautiful Refreshing Caribbean breezes, beautiful ocean views, and watching the sun dip below theand horizon each evening – no wonder cruisers get hooked onbreezes, balcony bookings. business succession planning and real estate Mondays, Wednesdays Fridays at 9:00am.

ThisBahamas the Sears Tower Travel Club Meetings | KHM Travel Sponsored snaps buttons, rick-rack, Velcro, yarn and stuffing. ocean views, watching the suncruisers dip below the horizon each evening. the horizon eachand evening – no wonder get hooked on balcony bookings. ... and much more!class is free. transfers. Please call the Rec Center to reserve Discuss future travel ideas for the group and your meeting time. provide feedback on past trips. Also learn about Hiking Club meets every Friday, weather Cruise the Bahamas from June 25 June 29, 2012 on theSeas® $75 due upon signing at KHM. Final Voyager ofVoyager the Seas® Mariner ofoftrips, the Jewel the upcoming 2012 and discuss candidates for Senior Lunches - The Rec Center isof the the Seas® Mariner theSeas® Seas® Jewel of theof Seas® permitting, behind the Rec Center at 9:30am payment due 5/3/2012. Add $120 FOR MORE INFORMATION &Medina TO County breezes, beautiful ocean views, and watching the sun dipWESTERN below 7-NIGHT WESTERN CARIBBEAN 6/7/8-NIGHT WESTERN CARIBBEAN WESTERN CARIBBEAN future guest speakers.

See page 14 5/5/4-NIGHT for dates!

Nutrition Site Refreshing forCARIBBEAN Brunswick.

Bakers Club meets in Meeting Room 1 on the 2nd Monarch ofCaribbean the Seas, departing from Port Canaveral, Florida.

7-NIGHT WESTERN 6/7/8-NIGHT WESTERN CARIBBEAN 5/5/4-NIGHT CARIBBEAN Please bring a bagged lunch. WILL RETURN IN for single occupancy. Make checks Departing from Orleans, Louisiana from Galveston, Texas from Tampa, Florida theaNew horizon each evening –Departing no wonder cruisers get hooked onDeparting balcony bookings.

Departing from New Orleans, Louisiana Departing from Galveston, Texas Departing from Tampa, Florida Senior Citizens are invited to enjoy congregate Monday of every month at 1:00pm.

This is a group that is REGISTER WITH KHM TRAVEL CONTACT: SPRING! December 3, 10, 24, 31, 2011; January 7, 14; December 18, 2011; January 2, 8; February 19; November 21, 26; payable to KHM Travel Group.

December 3, 10, 24, 31, 2011; January 7, December 18, 2011; January 2, 8; February 19;December November 21,7,26; lunch available on Wednesdays &March Fridays at interested in trying new recipes for bread, cakes, jams or 10, 2012 March 4, Classes 2012 5, 10, 15, 19, 2011; January 12, 16; Weight Training are held on PLUS, receive a14;$50 onboard credit! *† *† March 10, 2012 March 4, 2012 December 5, 10, 15, 19, 2011; January 7, 12, 16; February 4, 18; March 3, 31, 2012 Balcony Staterooms Starting from: $629 Balcony Staterooms Starting from: $849 11:30am. Register first by calling 330-225-7100. pastas or sharing new ones. Brunswick Rec will not be taking Tuesdays and Starting Thursdays from 11:00am -12:00 Voyager the Seas® Mariner of thefrom: Seas® Jewel of the *† *† Balcony Staterooms Starting $529 February 4,Seas® 18;from: March 3,*†31, 2012 Intermediate Line DanceSally Nyburg | (330) 375-2839 Class is held each Balcony Staterooms Starting from:of Balcony Staterooms $629 $849 reservations or money.

If you must cancel, please call thePricing: kitchen after 7-NIGHT WESTERN CARIBBEAN 6/7/8-NIGHT CARIBBEAN class 5/5/4-NIGHT WESTERN CARIBBEAN noon.

TaughtWESTERN by volunteers, free.

Cabin or stop in at KHM Travel: Balcony Staterooms Startingper from: $529*† Monday at 11:15am in the Multipurpose room.

Deposit this is $200is per cabin or $100 Departing from New Orleans, Louisiana Departing from Galveston, Texas Departing from Tampa, Florida 10am on Wednesday/Friday at 330-273-8087.

Beginning Line Dance Classes taught by Classes cost $2.50 each, paid to the instructor.

December 3, 10, 24, 31, 2011;- January 7, 14;/person December 18, 2011; January 2, 8; February 19; 21, 26; are not • Inside Cabins $511.45 1148 PEARL ROAD person.

Airfare and November insurance Transportation is available throughMarch Brunswick 10, 2012 MarchLeague 4, 2012 December 5, 10, 15, 7, 12, 16; Eunice Kollar. Thursdays from 9:30am-10:30am.

Wii ™ Bowling - Fridays at 12:30pm in19, 2011; January included.

Round Trip 4, transfers *† Outside Cabins - $629 $561.45 February 18; March 3, 31,can 2012 be /person Staterooms Starting from: Balcony Staterooms Starting from: $849*† Transit Alternative (BTA).For•Balcony Cost is $10.00 for 4 classes Reservations & Information, Please Contact Your Professional Agent: Meeting Room 1. Travel $529*† purchased at a Balcony rateStaterooms of $74Starting perfrom: person.

• Balcony/Jr. Suite - $941.45

Art at the Center Painting Group 1st and 3rd

Permanent snow and ice cover about 12% of the Earth’s land surface. 80% of the world’s fresh water is locked up as ice or snow.

Get away from the Cleveland snow. Plan a family vacation over spring break and soak up the sun as you make family memories!

*Prices are per person, cruise only, double occupancy, and in U.S. Dollars. All Itineraries and prices are subject to change without notice.

Enter Agency *Prices are per person, Enter cruise only, double occupancy, and Telephone in U.S. Dollars. All itineraries and prices are subject to change without notice. Certain restrictions apply. Government taxes Extra Information Certain restrictions apply.

Gratuities are additional.

Monarch of the Seas® is operated RCL (UK) Caribbean and fees are additional. ©2011 Royal Caribbean Cruises Ltd. Ships registry: The Bahamas.

Brilliance of the Seas isby operated

by RCLLtd. (UK) Subsidiary Ltd. Subsidiaryof of Royal Royal Caribbean Cruises Ltd. Enter Extra Information 11024146 •Ltd. 6/30/2011 Cruises ©2011 Royal Caribbean Cruises Ltd. Ships registry: The Bahamas. 11022614 - 11/29/2011

†ROYAL CARIBBEAN INTERNATIONAL® RESERVES THE RIGHT THE TO RIGHT IMPOSE A FUEL SUPPLEMENT ALLGUESTS GUESTS IF THE OF WEST TEXAS INTERMEDIATE †ROYAL CARIBBEAN INTERNATIONAL® RESERVES TO IMPOSE A FUEL SUPPLEMENTON ON ALL IF THE PRICEPRICE OF WEST TEXAS INTERMEDIATE FUEL EXCEEDS FUEL EXCEEDS $65.00 PER BARREL. THE FUEL SUPPLEMENT 1ST AND 2ND WOULD BE NO MORE $10PER PER GUEST PERTO DAY, TO A MAXIMUM $140 PER CRUISE; AND FOR $65.00 PER BARREL. THE FUELFOR SUPPLEMENT FOR 1ST GUESTS AND 2ND GUESTS WOULD BE NO MORETHAN THAN $10 GUEST PER DAY, A MAXIMUM OF $140 PER OF CRUISE; AND FOR ADDITIONAL WOULD BE NO$5 MORE $5 PERPER PERSON PERTO DAY, A MAXIMUM OF$70 $70 PER ADDITIONAL GUESTS WOULD BEGUESTS NO MORE THAN PERTHAN PERSON DAY, A TO MAXIMUM OF PERCRUISE. CRUISE. *Prices are per person, cruise only, double occupancy, and in U.S. Dollars. All itineraries and prices are subject to change without notice. Certain restrictions apply. Government taxes *Prices are per person, and cruise only, double occupancy, and in U.S. Dollars. All itineraries and prices are subject to change without notice. Certain restrictions apply. Government taxes fees are additional. ©2011 Royal Caribbean Cruises Ltd. Ships registry: The Bahamas. Brilliance of the Seas is operated by RCL (UK) Ltd. Subsidiary of Royal Caribbean Cruises Ltd. and fees are additional.11024146 ©2011 Royal Caribbean Cruises Ltd. Ships registry: The Bahamas. Brilliance of the Seas is operated by RCL (UK) Ltd. Subsidiary of Royal Caribbean Cruises Ltd. • 6/30/2011 11024146 • 6/30/2011

Brunswick Tattler The Brunsiwck Tattler is a 14 page booklet for the Brunswick Ohio senior community. The dimensions are 8.5x11 printed as spreads on 11x17, folded and saddle stitched. Each month an estimated 800+ are printed in-house for the city.

The image on the top left is what the Tattler cover looked like before I came in and redesigned it to the top right cover. The bottom left images are spreads within the Tattler. There are articles, advertisements, columned lists of text, and more included in the Tattler.

I design everything in InDesign CS4 including the layout, advertisements, articles, etc.

Copyright © 2012 KHM Consulting Inc.

guiding home-based travel agents to success

the

KHM Travel Group’s Travel Agent Magazine Issue 5 - Winter 2011/2012

Contributing Editors Carolyn Longbrake Marketing Director Michelle Bakula Marketing Associate

Corporate Office: Toll-Free 877-220-9260 Local 330-460-5635 FAX 1 888-223-6058 FAX 2 330-273-4581

Graphic Design & Layout Ryan Burdzinski Lead Graphic Designer Rachel Schaffer Graphic Designer Krista Hartley Graphic Designer Contributing Writers Burt Kramer Cyndi Hansen Lisa Morris Frank Carson Marie Smith Carolyn Longbrake Michelle Bakula

Jason Zimmerman Ellen Wuensch Renee Bridges Tyler Perv Larry Norman D.C. Vekic

Published by KHM Travel Group 1152 Pearl Road, Brunswick OH 44212 www.khmtravel.com Advertising Inquiries Email: carolyn@khmtravelgroup.com

Departments: Agent Support x600 Commissions x400 Billing x300 Membership x200 KHM TRAVEL GROUP is one of the nation’s fastestgrowing host travel agencies, currently supporting nearly 3,000 home-based travel agents across the United States and Canada. With an innovative training and support program, along with a dedicated staff of over 40 full-time employees, KHM Travel Group specializes in helping individuals sell travel products including cruises, vacation packages, tours, honeymoons, group travel and more. Plus, KHM Travel Group is the only host agency in the industry that offers The Luxēvo™ Difference, a revolutionary way for agents to grow their businesses. KHM Travel Group also operates a full-service retail travel agency located in Brunswick, Ohio.

Rick Zimmerman President/CEO x113 Burt Kramer Agency Director x101 Cyndi Hansen National Training Director x161 Ellen Wuensch Agent Support Manager x109

Norm Nyburg National Membership Director x132

In This Issue

Lisa Morris Supplier Relations Director x114

David Kramer Billing Manager x104

Frank Carson National Sales Director x141

10

Luxēvo Definitions Important features at a glance

11

LuxCursions 101 All you need to know about the heart of Luxēvo

13

The Amazing Value of LuxScapes™ Spacious accommodations at incredible prices

15

LuxPoints™ Rewards Program Your key to future sales

17

Advantage Benefits Program Another way everyone saves with Luxēvo

18

Personal Concierge Program Assistance when you need it—at home or away Not “KHM Travel Group support is amazing! and phone Refer-a-Friend Program only do they have live chat but also is addressed Read how members get rewarded email support. Every question I ask support quickly and professionally. The agent why are provided resources the t and Marketing Advantages departmen for a CLA and recruited others to join this joined I have 11 reasons to become a Certified Luxēvo Agent Zenbiz amazing agency!” – Laurence Pinckney, New York, NY Travel, How Technology Drives theLLC, LuxPerience An overview of the member/agent online experience

pg 37

pg 7

20 21

Your dream destination wedding is just around the corner when you purchase one of the many exceptional flight and hotel

Luxēvo!

packages available from United Vacations Romance.

Places we go

Destination wedding packages are available to:

MLT Vacations offers incredible honeymoon and destination wedding getaways.

Offer couples beautiful destination weddings in Mexico, the Caribbean, Hawaii, Las Vegas, and Dominican. Or book honeymoons where couples get pampered with everything they want and need to make their honeymoon as special as they have always dreamed. MLT Vacations makes it easy for you to book your clients a wonderfully romantic, memorable and money-saving vacation!

The revolutionary program designed to grow your business

HONEYMOON AMENITIES

MARKETING ADVANTAGES for a CLA pg 19

Our exceptional resorts offer couples a unique array of complimentary honeymoon amenities, such as: • A bottle of sparkling wine in-room upon arrival • Room upgrades • Romantic decorations • Special dinner on the beach • Spa discounts and much more!

-SPECIAL LUXĒVO EDITIONWINTER | 2011/2012

Jamaica • Turks & Caicos • Hawai‘i • Las Vegas Everyone saves With United Vacations Romance, you and your guests are well taken care of, and that includes money-saving offers for

and hotel vacation to attend your wedding in Mexico, the

TO LEARN MORE LOG IN TO WORLDAGENTDIRECT.COM

Discovering Luxēvo

Discovering Luxēvo

©2011 MLT Inc. UV14107

By: Cyndi Hansen, National Training Director

L

uxēvo™ members are going to love the ability to book into LuxScapes. What is a LuxScape? LuxScapes are an escape into luxury-feeling travel where your client will experience more options, an assortment of destinations, more space, privacy, and a value like no other. Let me help you “Luxperience™” what a LuxScape is all about.

With a LuxScape, you are able to offer low-cost vacation rentals, making a week-long getaway affordable to almost anyone.

You will have your choice of resorts, villas, homes, condos, or cottages to offer your clients. Whether they like a cozy, single bedroom suite or a large multi-bedroom property, there’s a perfect LuxScape waiting for them. And the options for destinations are almost unlimited. You will have access to over 200,000 properties in the United States, Mexico, the Caribbean, Australia, Italy, Greece, England…and the list goes on and on. Many of these properties have spaces that include a kitchen, dining room, patios, and living room. If you can offer this extra space to your client for the same price or even less than a hotel room, you have just increased your value as a travel agent.

This brings us to another perk of LuxScapes…their value. Renting a villa or home can be extremely cost effective for your clients, especially if they are traveling with extended family or a small group because in most cases you do not get charged for the extra guests. Not only will your clients save big on the price of their LuxScape, they will also be able to earn LuxPoints™ that can be redeemed for dollars off their next LuxCursion or LuxScape.

Grand Beach Resort Orlando

So now that we have explained a LuxScape, what type of client would enjoy a LuxScape? Since I have stayed and toured villas recently, I can really relate to the attraction of this type of vacation.

Not everyone wants a busy resort or crowded cruise ship. Some want space, quietness and privacy. Isn’t that why most people take a vacation – to get away and relax? With so many choices and destination options, you can offer your client choices that give them freedom, privacy and tons of space.

Las Vegas

3 nights | ONLY $249.99* starting February 27, 2012

This desert oasis is located at latitude 36 degrees north, a few blocks off the magnificent Vegas Strip. With everything close by, you don’t have to go very far to experience the very best dining, shopping, or gambling!

Located just five minutes from Walt Disney World® and close to Sea World® and Universal Studios®.

www.KHMTravel.com

The

The Compass Magazine

*Prices are subject to availability

The Compass is a KHM Travel Group Magazine printed quarterly. Three graphic designers and a team of writers work on this 42 page magazine together. I designed in InDesign 8 articles and 2.5 pages of advertisements.

Orange Tree Golf Resort Scottsdale, Arizona 7 nights | ONLY $1,109.99*

starting April 21, 22, 27, or 28, 2012 Tee off at the Orange Tree Golf Resort, one of Arizona’s finest golf vacation destinations in the world! This carefully maintained 18-hole golf course is renowned for its beauty, as well as its challenges for players of all skill levels. *Prices are subject to availability

LuxScapes are an amazing option you can offer your clients through Luxēvo. LuxScapes will sell themselves because of their The Compass ~ KHM Travel Group Magazine

The Compass ~ KHM Travel Group Magazine

View an electronic version of The Compass at: KHMTravel.com/documents/CompassTravelMagazine5

extraordinary value, extra room and uniqueness. And your members will earn LuxPoints on LuxScape bookings as well!

Remember, travel is the heart of Luxēvo and as a travel agent, you already have all the knowledge and tools you need to be able to sell and book these types of trips. And that’s what Luxēvo is all about – helping you, the agent, sell the thing you love the most – vacations!

www.KHMTravel.com

LUX C IN VACATIO

Tyler Perv

starting May 5, 12, 19, or 25, 2012

O www.KHMTravel.com

and By: Ellen Wuensch, Renee Bridges

7 nights | ONLY $999.99*

nce you become a Certified Luxevo Agent, you will want to visit the Agent Portal for information on how to register with our current travel partner for LuxScapes and begin familiarizing yourself with all the inventory and options they have to offer.

*Prices are subject to availability

13

23

One Bedroom | Sleeps 4

Two Bedroom | Sleeps 6

Featured Agent One agent’s business plan makes it all come together

Three Bedrooms | Sleeps 8

Your more budget conscious clients will love booking a LuxScape.

In many cases, a LuxScape costs way less than a standard hotel room. Don’t believe me? Take a look at these examples:

Bluegreen Club 36

FAM Trips The ultimate way to see and sell

27

Luxēvo Founders Program Join our prestigious group of CLAs experience the destinations, exciting opportunities to personally Caribbean, Hawai‘i, or Las Vegas. as a host selling. What better way to 33 Group Commission Minute of the greatest strengths of KHM Travel One resorts, and cruise lines that you are Support our Agent • For vacations booked taking advantage of this offer, you—the send your Making moneylearn in multiple is the level of personalized support relax on the same beaches to which you’ll agency than toways wedding couple—will receive a rebate, up to the total cost of so valuable? If you are Team offers to our agents. Why is this clients! break to your own reservation. cult it can be diffi interested in becoming a travel agent 35 andSell More Travel with Luxēvo an is – both there huge, is the opportunity to speak with agents Take your pick between: we have daylifetime into the travel industry. This industry Everyinto Turntravel, your prospects clients training book to online how our – learn through to amount of information • Complimentary weddings — Enjoy affordable options for your amazing new and seasoned – and guide them with them, how to how to grow their agencies, and offer special getaway with fabulous, complimentarywho destination give advice on Base all of the suppliers are, how to work37 program, Membership Build more.Your Luxēvo bookings. much so individual and business, negotiate to small how new on a wedding packages. suggestions grow and market practical Discovering where and how to find clients in the travel industry • Upgraded weddings — Celebrate your big day with incredible Some of our agents have been working overwhelming this that experience in of our agents here understand how Allavailable than 20 years and we can draw from and more elaborate destination wedding packages for more a Steps together have put we 39 Climb the to Success and get established. for purchase. can be, especially at first! That’s why knowing how to overcome early obstacles possible as quickly as Earn Producer Achievement Awards “insider” knowledge on how to make our share to Support Team that can help you learn love also We feel Contact your travel agent running. Any time you and more profitable. how to get your new agency up and easier work your in whether step should be, stuck or don’t know what your next a client, you can call us for our business depends on the our training or out booking travel for We firmly believe that the success of dedicated to providing you assistance and support. success of your business, so we are the way. Our staff works® the best possible tools to help you along through such as the Travsearch me products, walked new Team hard to continually develop “The KHM Travel Group Support my up set marketing program, that website, my Luxēvo™ build new me the and booking engine my training process, helped reservations competition. Because we the making over in day edge an this to you me give to assist are going email and they my business to for their agencies, we work want goals truly they different that have feel I agents know and bookings. how these products are “KHM Travel Group with each agent individually to determine succeed. These people turned from friends! I appreciate going to work best. support department” into personal the truest sense, they everything they do to help me. In Group journey and know We have supported me in my KHM Travel what love when you the that finding the thing I love to do. And day in your life!” personal you do, you will never work another TX is touch – Dale Calloway, Circle Sea Travel, Athens, what truly training our into assistance differentiates We’ve even built personalized many unique resources and us from other program – through this you will find program is the training this out of highlight agencies A es. learning opportuniti Mentors can provide if and there one-on-one assistance our skilled Agent some additional advice. that it is this you’ve completed our training but want you have taken and same attitude They will review with you what trainings d, and then help towards what marketing strategies you have implemente your agency. to kick-start helping you determine what more you can do others that is you can get is the hands-on going to help Of course, some of the best training training events and FAM your agency experience provided through our live meet to all of you to succeed and are gather can agents our stand out from the crowd. We want trips. At our live training events, step of the way to help you training lively the from learn and staff committed to working with you every the KHM Travel Group Our regular ives. representat supplier our by get motivated and reach your goals. seminars hosted destinations offer you travel popular the of many to trips FAM Compass ~ KHM Travel Group Magazine • Your family and friends can save up to $200 on their flight

Our special money-saving offers will help your clients’ guests receive exclusive savings when they travel to destination weddings. And to make the big day even more special, for every booking wedding guests make using the assigned exclusive promotional code, the bride and groom will receive a rebate up to the total cost of their wedding!

25

29

all of you:

SAVINGS FOR COUPLES

t g en support corner Agent Support Corner Hear from our Agent Support experts

THE

Success with Luxēvo

SELL MORE TRAVEL WITH LUXĒVO pg 35

Mexico • Antigua • The Bahamas • Dominican Republic

23

Travel Agent Corner

Travel Agent Corner

18

Destination Weddings

Introducing...

Celebrating the Grand Kick-Off of Luxēvo Inaugural LuxCursion™ Wrap-Up

Special Luxēvo Edition Winter 2011/2012

© 2011-2012 KHM Consulting Inc. | Luxēvo is a pending trademark of KHM Consulting, Inc.

DESTINATION WEDDINGS & HONEYMOONS

Breaking News KHM Travel Group Agents bring charity to Punta Cana

7

The Compass KHM Travel Group Magazine

Karen Sibert Paralegal x126 Giana Citro Travel Sales Coordinator x121

The Evolution of Luxēvo™ Learn the story behind Luxēvo

6

In This Issue

Carolyn Longbrake Marketing Director x119

Patricia Kramer Commissions Manager x102

5

Discovering Luxēvo

Compass

Special Luxēvo Edition

14

Copyright © 2012 KHM Consulting Inc.

SAN 27084 7x3_jt.indd

months for the price of 12!

5 1 t s r i f r You Agent before September 30 and save $350!

KHM Travel Group th

Become a

PLUS

Fall Getaway to Niagara Falls or Montreal.

Call KHM Travel Group at 877-220-9260 ext. 200 or visit www.KHMTravel.com

KHM Travel Postcards KHM Travel sends out promotional and informative postcards to potential agents every month. The postcard dimensions are 11x6 size - large postcards that will catch attention and not get lost in the mail.

Copyright Š 2012 KHM Consulting Inc.

R KS FO THAN G AT OUR !

PIN CAR STOP

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(888) 228-0424

KHM Travel was named one of Sandals’ 2010 Preferred Agencies.

The Certified Sandals Specialists at KHM Travel can show you how the Luxury-Included® honeymoon can be the best wedding decision you make.

Call us at 440.628.3024 www.HoneymoonVacationSpecialist.com In Jamaica: • Sandals Montego Bay • Sandals Royal Caribbean • Sandals Grande Ocho Rios • Sandals Royal Plantation ®

Luxury Included Vacations ®

• Sandals Negril* • Sandals Whitehouse* • Sandals Carlyle Inn

In St. Lucia: • Sandals Regency La Toc • Sandals Halcyon Beach • Sandals Grande St. Lucian* In Bahamas: • Sandals Royal Bahamian • Sandals Emerald Bay – NEW!* World

’s Mo

st Ro In Antigua: Resort! mantic • Sandals Grande Antigua*

*KHM Travel Recommends for Honeymooners

CALL OR VISIT US ONLINE TODAY!

www.GetS andytoeS.com

(888) 228-0424

KHM Travel Honeymoons Postcard These large sized postcards are to promote KHM’s preferred suppliers Sandals & Beaches resorts to brides & grooms. This promotional postcard was put in to packets at Today’s Bride bridal shows for 2011-2012.

Copyright © 2012 KHM Consulting Inc.

KHM Travel Group ®

1148 Pearl Road. | Brunswick, OH 44212 Local (440) 628-3024 | Toll Free (888) 838-8830 www.KHMVacations.com | www.HoneymoonVacationSpecialist.com

Family Vacations All-Inclusive Resorts Alaska Cruises Worldwide Cruises Group Tours Honeymoons Destination Weddings Disney Resorts Caribbean Vacations .... and much more!

Some of life’s best memories are made on vacation.

Whether you are planning your honeymoon this year, taking a special anniversary trip, surprising your child with a trip to Disney World, or cruising with your friends…we can make your next adventure affordable, memorable and fun! So, what memories will you create in 2012?

Call a KHM Travel Agent or Stop in TODAY! We work with all of these top suppliers and many more!

KHM Travel Group Advertisements Copyright © 2012 KHM Consulting Inc.

Let our family care for your family PEARLVIEW SPECIALIZES IN SHORT-TERM REHAB INCLUDING:

PEARLVIEW OFFERS: • Respite Stays

• Strokes

• Long Term Care

• Orthopedic Procedures

• Short Term Rehab

• Cardiovascular

• Private Skilled Rooms

• Neurology

• Private Hospice Rooms

• General Surgeries

• Outpatient Therapy Available

• Generalized Weakness Private skilled rooms with all amenties included.

Stop in for a tour and experience our warm atmosphere!

We are conviently located off of Pearl Road in Brunswick!

• Wound Care & Pain Management • Fine dining with homemade meals overseen by a Certified Chef • Physical, Occupational, & Speech Therapy offered 7 days a week

4426 Homestead Dr • Brunswick, OH 44212 330.225.9121 • www.PearlviewCareCenter.com

Pearlview Rehab & Wellness Center Advertisement flyer for the Brunswick Tattler.

Fantastic Fall Values...

Become a KHM Travel Group Agent before Septe to take advantage of our great fall savi mber 30th ngs!

There’s no better season to become a KHM Travel Group Agent!

See how you can save during September by choosing our annual membership option:

Save Big!

Your first 15 months + Registration fee

Not only will you save on your first 15 months with KHM Travel Group, but you’ll also save money on one of your first vacations as a travel agent.

Choose the annual membership option to get your first 15 months for the price of 12!

Travel For Less!

Enjoy the beautiful fall foliage of Niagara Falls or Montreal using your complimentary vacation certificate*.

Niagara Falls

Montreal

Travel to your choice of Niagara Falls or Montreal*

In addition to these special perks, you’ll receive the industry’s highest commission payouts, unlimited training and support, your own personalized TravSearch® website with booking engine, travel discounts and so much more! Experience the benefits of working from home as a Travel Agent with KHM Travel Group!

Call our Membership Support Team at 877-220-9260 ext. 200 or visit www.KHMTravel.com

Enjoy the amazing fall scenery and get inspired to start selling vacations to your family and friends!

www.KHMTravel.com

=

$749.25 $99.00

$848.25 YOU PAY: $498!

THAT’S $350 IN SAV INGS!

Ready to start your exciting new travel business?

Call our Membership Support Team at 877-220-9260 ext. 200 or visit www.KHMTravel.com *Vacation certificate is given to all new agents that enroll with KHM Travel Group from September 1st-30th, 2011. Offer is subject to promotional availability. Some travel restrictions apply. Certificate covers the cost of accommodations only and is non-transferable. Cannot be combined with any other promotional coupon or discount offer.

KHM Travel Group 1152 Pearl Rd Brunswick, OH 44212

KHM Travel September Monthly Promotion Flyer Copyright © 2012 KHM Consulting Inc.

PRINCESS CRUISE LINES & CUNARD LINES

WORKSHOP

Please join Madeline Costa from Princess Cruise Lines & Cunard Lines for an exclusive workshop at our corporate offices in Brunswick, OH. How to maximize your group efforts How to navigate through Onesource How to book eZAir How to sell destinational cruises and cruisetours like Alaska The 2012-13 Princess & Cunard product changes How to market Cunard

Refreshments will be provided.

Please remember to bring your LAPTOP!

DATE: SEPTEMBER 15, 2011

TIME: 9:30 to 11:30 AM

LOCATION: KHM TRAVEL GROUP 1152 PEARL ROAD BRUNSWICK, OHIO

RSVP: PLEASE RSVP BY SEPTEMBER 12TH WITH YOUR NAME, EMAIL ADDRESS, AND PHONE NUMBER TO: mcosta@princesscruises.com

KHM Travel Supplier Workshop Flyers Copyright Š 2012 KHM Consulting Inc.

introduces a powerful program to keep you motivated and focused on

growing your business! The Producer Achievement Awards program rewards you for gathering Luxēvo™ Club or Elite members – these members include both your personal enrollments and referral memberships. This means you’ll have a larger list of clients that will come to you for all their travel needs AND some extra cash to spend!

Luxēvo Stair Steps to Success: TM

1

Gather a minimum of 25 active* members: $250 Cash Bonus + Bronze Lapel Pin

AWARDS:

2

Gather a minimum of 50 active* members: $500 Cash Bonus + Silver Lapel Pin

3

Gather a minimum of 100 active* members: $1,000 Cash Bonus + Gold Lapel Pin

PLUS

receive a Certificate of Achievement acknowledging your outstanding accomplishments and special recognition in the next issue of The Compass Magazine! *All 25, 50, or 100 members have to be active Luxēvo™ members, who have completed their 30 Day Guarantee Period.

© 2011 KHM Consulting, Inc.

Luxēvo Informational Flyers Copyright © 2012 KHM Consulting Inc.

the

Honeymoon chic

Amanda Clements

HoneymoonChic@gmail.com 123.456.7890

the Honeymoon chic Created branding for the Honeymoon chic and implemented design into a business card through InDesign.

Copyright Š 2012 KHM Consulting Inc.

Luxēvo Logos Logos created for different Luxēvo programs and guarantees. These logos are based on the original Luxēvo logo that incorporates a globe. Logos are displayed online and on print materials such as certificates and brochures.

Copyright © 2012 KHM Consulting Inc.

Web

HoneymoonVacationSpecialist.com Designed in Photoshop and developed in Wordpress, this KHM Travel Honeymoon site helps brides navigate through booking their honeymoon Copyright Š 2012 KHM Consulting Inc.

Secondary Pages of HoneymoonVacationSpecialist.com Designed layout in Photoshop along with web graphics.

Helped write and edit all website content. www.HoneymoonVacationSpecialist.com Copyright Š 2012 KHM Consulting Inc.

Hartley Designs Design.HartleyFD.com

BGSU’s Alpha Phi Omega Website Designed in Photoshop and Dreamweaver using the

Dear #firstname#, Congratulations on your engagement! (I’m sure that doesn’t get old, does it?)

We know you’re busy, so we’ll keep it short and sweet. KHM Travel has partnered with Today’s Bride Magazine; together, we are committed to providing you with helpful, free information to ensure all your travel needs are met.

Planning your wedding can be overwhelming. Whether you’re going to exquisite extremes or keeping it tastefully simple, there are so many decisions to make: cake, flowers, invitations, whether to place Aunt Marge next to smelly cousin Carl...you get the idea. ...What about your Honeymoon?

Don’t trust just anyone with your honeymoon plans - KHM Travel has the credibility, experience and expertise to create a lasting (& flawless) destination wedding or honeymoon experience.

As our congratulatory gift, please accept a FREE Honeymoon Consultation with one of our Personal Honeymoon Consultants. She will sit with you and your fianceé, get to know you as a couple and determine where you’d like to go...and then sit back and her her work her magic. She will present you with options that fit your honeymoon dreams as well as your budget.

KHM Travel would like to continue to send you e-mails detailing our unique approach to all your wedding travel needs - whether it’s a destination wedding, honeymoon, bachelor/bachelorette getaway or honeymoon registry – and guide you toward the adventure you’ve always wanted!

Congratulations again and warm regards,

Jeanmarie, Kathy and Renee

Personal Honeymoon Consultants KHM Travel 50 Pearl Rd. Suite 110 Brunswick, OH 44212 www.honeymoonvacationspecialist.com

KHM Honeymoons Email Campaign Redesigned and helped write new 20 email campaign for KHM’s honeymoon program. Above in black is the original email layout (header/footer) and to the left of it is the new version that reflects the new website design.

Copyright © 2012 KHM Consulting Inc.

the Honeymoon chic Freelance design project for a travel agent specializing in honeymoon travel - email template.

Luxēvo Email Campaign TM

Designed in Photoshop, a look for all of the Luxēvo email campaigns called “What’s New with Luxēvo”. These emails are sent out to all agents and leads.

Copyright © 2012 KHM Consulting Inc.

January Email Campaign Designed in Photoshop, these emails were part of a January email campaign sent out to possible leads. HTML coded and sent out by the web developer.

Copyright Š 2012 KHM Consulting Inc.

Trav Search Agent Web Banners These web banners are generically made for travel agents to use on their own websites, which links to their corresponding Trav Search - a travel booking site.

Copyright Š 2012 KHM Consulting Inc.

KHMTravel.com Web Banners These web banners are designed for www.KHMTravel.com promoting becoming a travel agent, enrollment, and monthly promotions.

View some of these banners live at: www.KHMTravel.com Copyright Š 2012 KHM Consulting Inc.

Luxēvo Web Banners TM

Banners for travel agents to put on their personal websites that link to their Luxēvo account.

Designed in Photoshop.

Copyright © 2012 KHM Consulting Inc.

Luxēvo Web Banners TM

Copyright © 2012 KHM Consulting Inc.