Nationwide Enforcement Agents for the Public and Private Sector
We’re just a phone call away - Why wait for tomorrow, when we can act for you today
Why choose Penham Excel? We believe that when choosing a debt recovery partner, you want to ensure that the standards they adhere to match your own qualities and expectations. Therefore, we place great emphasis on understanding your business, specific requirements and expectations whilst continuing to guarantee the following essential attributes • Professional approach • Excellent customer service • Nationwide Coverage • High Standards in all areas of our operation • Utilising only fully employed staff, ensuring quality through experience and training • Maintaining exceptional communication through regular updates and advice to our clients Furthermore, we back this up with swift enforcement achieving industry leading collection rates. We work both in the public and private sector and we are trusted by Landlords, Property Management Companies, Law Firms, Private Businesses, Sole Traders, Debt Collection Agencies and Local Authorities throughout England and Wales. At Penham Excel we believe that this is the minimum that our clients expect and deserve. Our own case management systems, vast experience in all areas of debt collection and our Live Client Access portal makes working with us an easy, hassle free, and very productive experience. To keep the process professional yet simple and hassle free is our philosophy, just call our team and we will advise on and deal with any debt collection case you may have. Just call 033 000 20199
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Working in partnership with businesses and local authorities across England & Wales
penhamexcel high court enforcement officers
Penham Excel High Court Enforcement Officers is a Company dedicated to the enforcement of High Court writs. The enforcement of such writs may only be carried out by or under the direction of High Court Enforcement Officers. Our own High Court Enforcement Officers are all practising Solicitors and are authorised by the Lord Chancellor to enforce High Court Writs throughout England and Wales. Our Enforcement Agents (previously known as Bailiffs) are directly employed, certificated, highly trained and experienced.
penhamexcel enforcement agents
Penham Excel is a professional certificated provider of enforcement services, previously referred to and commonly known as bailiffs, operating throughout England and Wales. We provide a range of debt recovery services to Local Authorities, Commercial Property Owners and Housing Associations with market leading collection rates. Our team of highly trained and certificated enforcement agents, operating out in the field, are equipped with the very latest technology and backed up by a highly experienced head office operation. Through impressive collection rates and long-term customer satisfaction, we’re able to demonstrate that optimum results are achievable by supporting the traditional ‘agent on the doorstep’ with the very latest in communications and information technology before and after enforcement agent action has ceased, therefore, helping our clients to maximise collection rates.
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Dedicated to the enforcement of High Court Writs
High Court Enforcement We operate across England and Wales having Enforcement Agents located throughout all of the counties thus facilitating a swift response to any necessary visits to the defendant (debtor) business or residential addresses as determined by claimants and/or their solicitors.
Free
Free Transfer Up Service Our service is completely Free of Charge apart from the Court Fee. All charges are met by the defendant (debtor).*
Immediate Action
Fast
Upon instruction we will immediately commence proceedings to collect your debt, and keep you up to date at every stage of the process until your case has been concluded.
Dedicated High Court Enforcement Team Professional
Penham Excel operate a dedicated High Court Enforcement division with highly trained and experienced staff both office based and out in the field. All enforcement staff are fully employed and authorised by the High Court Enforcement Officers Association to enforce your debt.
Our IT Systems
Easy
Easy to instruct: Simply call our team or email your paperwork to us and we will do the rest: Simply call us on: 033 000 20700 or email: instruction@penhamexcel.co.uk
All you ne ed to know about ob taining an d enforcing a ju on money dgment owed to you
* Please Visit our Website for further details and also please view our E Book on High Court Enforcement. www.highcourtenforcementofficers.com www.penhamexcel.co.uk
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You can instruct us by phone or online, either way it’s hassle free
Recovering your Debts Our High Court Enforcement • Our High Court Enforcement Officers (practising Solicitors) will transfer your County Court money judgment for £600 or £66 is payable to HMCTS for the issue of the Writ. more to the High Court. We provide this service free however a court fee of £60 • When the instruction from the High Court (Writ of Control) is received your case will be immediately actioned. • Your employment Tribunal Award or ACAS Settlement Award can be transferred up to the High Court by our dedicated solicitors. Again, this is a free service but you will need to pay a Court Fee of £66 £60 payable to HMCTS.
Taking Possession of your Land or Property A fast and effective solution for getting your property or land back into your possession. • Our High Court Enforcement Officers will oversee the execution of a Writ of Possession for Commercial Premises, and this will be actioned imediately. • Residential Possession Orders may be enforced in the High Court if, at the time of the order being obtained by solicitors, an application is made under section 42 of the County Court Act. There is a Court Fee payable for this. Enforcement in the County Court can take much longer to initiate. If you wish to find out more about this please take a look at our Ebook for full details: www.highcourtenforcementofficers.com • We are able to evict squatters/travellers/trespassers from your property once a Writ of Possession is obtained – unless we are able to use Common Law powers to evict without the need to obtain a court order. Our dedicated solicitors would be happy to discuss your options and progress the matter to court if appropriate.
Asset Recovery with a Writ of Delivery With the authority of a Writ of Delivery we are able to collect designated items and return them in line with the orders on the Writ. These could include: • Art and Collectables • Counterfeits and patent infringement
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Vehicles, plant and machinery Specific goods
Obtain your judgment quicker through High Court enforcement
Are you a solicitor working for a client who has a successful Tribunals award? If you are then we can support you and your client with the final stages of actual payment of your case. Our High Court Enforcement Officers process numerous cases per year throughout England and Wales with excellent collection rates. Immediately on award simply email the Judgment to our High Court Team and we will do the rest. A member of the team will keep you updated at each stage and on payment remit the full monies owed to you with each successful www.highcourtenforcementofficers.com for more case. It couldn’t be easier than using our High Court team. Please call of visit www.highcourtenforcementofficers.co.uk information.
Free Transfer Up Service Our dedicated solicitors will transfer your Tribunal Award or ACAS Settlement Award for £600 or more to the High Court. The solicitors provide this service free but you do need to pay a Court fee of £60 £66 payable to HMCTS.
Nationwide Service Fully employed staff, professional in-house High Court Enforcement Officers available for advice. Internal High Court department that keeps you up to date with each stage of collection.
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Eliminate lengthy court applications and litigation to recover your commercial rent arrears
CRAR – Commercial Rent Arrears Recovery At Penham Excel, we understand that regular and consistent rent payments are critical to cash flow relating to your commercial property portfolio. For this reason we have a dedicated Commercial Rent Arrears Recovery (CRAR) team to assist you in recovering commercial rent arrears quickly and efficiently whilst still operating within the remit of the Tribunals Courts and Enforcement Act 2007and associated regulations. Working with Penham Excel ensures you are compliant with collection regulations, never putting you as a managing agent or your client at risk at any time. If you have never used the process of CRAR (Commercial Rent Arrears Recovery) then simply call our team and we will be happy to talk you through the process. or please visit www.penhamexcel.co.uk Working for Local Authorities nationwide provides that genuine “all areas cover” for enforcement of your debts. We ensure results by following a process and procedure that is simple yet very effective in the delivery of Commercial Rent Recovery. Promoting recovery rates of over 95%. Completely sensitive to the tenant’s situation yet very conscious of the landlord’s needs, we will act within any guidelines set by you to enforce payment and rent recovery. Eliminating lengthy court applications and litigation, our very experienced and professional certificated enforcement agents are empowered to act upon your written instructions. Please visit www.penhamexcel.co.uk for our on-line instruction forms. It’s easy to instruct us online, complete and send the forms of authorisation and we will begin immediate recovery action by issuing the Statutory Compliance letter.
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All you ne ed to know about ob taining an d enforcing a ju on money dgment owed to you
Market leading collection rates at compliance stage
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Keepingititsimple simple Keeping Youcan caninstruct instructus uson-line on-linefor forcommercial commercialrent rentcollection, collection,no noneed needfor forsolicitors solicitorsororlegal legalaction. action.As AsCounty County You CourtCertificated CertificatedEnforcement EnforcementAgents Agentswe wecan candeal dealwith withititall allfor foryou. you.For Forhelp helpsimply simplyfill fillout outour ouron-line on-line Court instructionforms formsatatwww.penhamexcel.co.uk www.penhamexcel.co.ukororsimply simplycall callour ourteam teamdirectly directlyon on033 033000 00020708 20708for forour ourpersonal personalassistance. assistance. instruction 15 15
Fast, efficient and professional forfeiture service
Forfeiture If the need arises to regain control of a commercial property; or there is a breach of a clause that allows forfeiture (and within most Commercial Leases a clause for Forfeiture will be found,) as long as rent arrears exist, then no court action is required for you to take back your property. The timescale for carrying out such action can vary, with an agreed grace period being given within the agreement. One of our Enforcement Agents will attend upon your written instruction and effect peaceable re-entry, taking control of your property by changing the locks and displaying a Notice of Forfeiture on the premises. Enforcement Agents will carry out an assessment of the property where possible, provide a detailed Inventory of Goods on site, meter readings and general condition. This report will be provided for each case undertaken and backed up with photographs along with a full forfeiture report. For help simply call our commercial team who will guide you through the process. Please visit: www.penhamexcel.co.uk for more information and on-line instruction form or simply call: 033 000 20708.
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Collection of service charges and insurance debts
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Trace Trace Trace Donot notgive giveup uphope hopeifififyour yourformer formertenant tenanthas hasabsconded, absconded,our ourInternal InternalTrace Traceteam teamwill willprovide provideaaafree freeof ofcharge chargeTrace Traceto tofind find Free of Trace Do Do not give up hope your former tenant has absconded, our Internal Trace team will provide free of charge to find thewhereabouts whereaboutsof ofyour yourdebtor. debtor. the the whereabouts of your debtor.
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Working in partnership with local authorities throughout England & Wales
Local Authorities We work closely with many Local Authorities throughout England & Wales, forming close working partnerships with them and ensuring their reputation is protected at all times by our professional delivery. Our services: Council Tax Recovery & Business Rates Recovery (NNDR) We excel in the collection of Council Tax and NNDR through a highly focused, committed team supported by excellent administration and service with a personable approach, resulting in some of the highest collection rates in the country. Using a dedicated, fully employed team of trained enforcement agents, Penham Excel will work in partnership with you to provide a personal service tailored to your requirements backed by the highest standards of integrity. Road Traffic Debt Recovery TMA Penham Excel lead the industry in delivering a fresh approach to recovering unpaid penalty charge notices. With a range of proven strategies and investment in latest trace and investigation technology providing solutions to all of the issues surrounding persistent evaders, foreign and unregistered vehicles improved recovery is something we guarantee. Sundry Debt Recovery Sundry debt recovery is often overlooked and possibly perceived as a waste of time however with the latest technology enabling us to verify addresses, propensity to pay, trace, employment status or asset checks Penham Excel will deliver additional income where others fail. Removal of Travellers, Removal of Abandoned Vehicles, Void Inspections With years of experience we will tailor a service to suit your specific needs. Free Trace & Investigation Service Please see our trace section on page 23. Staff Training for Clients Penham Excel understands that well trained staff are essential to delivering the best customer satisfaction. With this in mind we will work with Local Authorities tailoring free training sessions to Local Authority requirements around all areas of the enforcement process. The training includes amongst other topics, The Tribunals Courts and Enforcement Act 2007 and associated regulations, vulnerability, tracing, alternative debt collection methods and our in house High Court Enforcement.
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State of the art software helps us trace your absconders in order to recover your debts
Trace / Investigation and Aged Debt Monitoring Service We have a full complement of highly trained staff and with the latest technologically advanced computer system and numerous databases we can offer one of the most efficient services possible, with a strict no trace no fee policy. Additionally, our trace monitoring service automatically re-traces at periodic intervals resulting in the maximum number of positive results. Amongst other avenues of data we check: • Millions of records within BT database • Access to a large percentage of Mobile Telephone numbers • Links from mobile and landline telephone numbers to email addresses and new address for residential and commercial occupation • Land Registry information • Financial Connections between parties • Neighbour verification checks • CCJ, Insolvency, IVA and DRO information
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Ashley House, Siemens Road, Stafford ST17 4DT Tel: 033 000 20705 Email: info@penhamexcel.co.uk www.penhamexcel.co.uk
high court enforcement officers
High Court Enforcement (HMO) Limited Trading as Penham Excel High Court Enforcement Officers Ashley House, Siemens Road, Stafford ST17 4DT Tel: 033 000 20700 Email: info@highcourtenforcementofficers.com www.highcourtenforcementofficers.com