INDUSTRIAL & INSTITUTIONAL CLEANING A LOOK INTO 2020 AND BEYOND There are several trends that have impacted the market for industrial and institutional cleaning products in 2019, including: • Maintaining clean and safe facilities remains paramount for end users and contractors. • Green cleaning and sustainability are important, but efficacy remains a priority. • There will be increased use of technology such as smart appliances, Internet of Things (IoT), and remote monitoring of cleaning operations. • Convenience, ease of use, and employee safety are critical.
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Janitorial and Housekeeping Cleaning Trends Janitorial and Housekeeping Cleaning Trends • Slow and steady increase in outsourcing cleaning to BSCs across many industry segments • Tight budget constraints for many end users • Hard-surface cleaning and hand care are rapidly growing • Floor care chemicals are declining • Transformation of distribution channels, distributors are key, but retailers offer convenience • Use of concentrates and dilution control are predominant • Technological innovations include Internet of Things, robotics, and augmented reality • Interest in sustainable and eco-friendly cleaning products as long as they work
Foodservice Cleaning Trends • Food safety compliance is crucial • Warewash chemicals, hard-surface cleaners, and hand care drive growth • Increased interest in smart solutions to maintain compliance and employee safety • IoT and cloud-based solutions offered by distributors and chemical manufacturers • Strong penetration of dilution systems • Distribution channels shift to include more retail and online purchases • Food poisoning outbreaks have forced end users to reevaluate food safety and food handling policies to avoid these problems in the future
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Floor Care Pads and Tools Trends • Reduced use of floor coatings and finish chemicals with more use of floor pads and low-maintenance floor substrates • Increased use of disposable mop pads among end users • Hard-surface, concrete, and resilient flooring are most common • BSCs and retailers are the largest end-use segments • Cleaning tools such as buckets, brooms, mops, and carts are the largest market segment • Diamond floor pads are showing strong growth • Increased use of water-only (sometimes ionized or charged) with floor pads
Flooring type, % of respondents
Usage change
Hard surface
Floor finish chemicals and coatings stayed the same
15.1
Floor finish chemicals and coatings have gone down Floor finish chemicals and coatings eliminated/only use floor pads now Total
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Resilient
Concrete
Wood
14.9
21.4
17.4
49.4
51.6
26.2
46.9
35.5
33.4
52.4
35.7
100.0
100.0
100.0
100.0
Wipes are Efficacious for Disinfecting and Sanitizing • Wipes are an increasingly attractive product segment because end users appreciate their: o convenience o effectiveness o ease-of-use o ability to prevent cross-contamination
• Sales of both dry wipers and wet wipes grew over 5.0% in 2019 in the United States. • Healthcare has been crucial for driving the growth of wipes—especially disinfectants and sanitizer wipes—and is expected to continue driving sales over the next four to five years. • Reducing and eliminating HAIs is crucial in healthcare facilities. • Specialized wipes that combine efficacious chemicals for broader sanitizing or disinfecting claims, are specific to different areas of a healthcare facility, have shorter dwell times, can clean a wider range of surfaces and materials, and are more convenient for end users are being developed for healthcare.
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Get Ahead of the Curve with Kline’s Industrial & Institutional Cleaning Reports We focus on cleaning products used in industrial and institutional settings, sold via distributors, retailers, and other channels.
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