Tanmay Seth
Marketing | KNOWARTH Technologies
Components of RIMS
RIMS
Data Management Services
Windows and Linux Environment Support
Network and IT Security Operations Support
Service Desk Operations
Storage and Bacakup Support
Release Management
Database Management
Scalability of RIM Support services provides organizations with the flexibility to adapt to their business focus. Remote data center Database Management
management maintenance backups,
services of
various
database
involving databases
related
issues
the & like
verifying the hot backups, extending table spaces as and when required and carrying out database purges.
Remote management of both Windows & Windows and Linux Environment Support
Linux (Open Source) based environments and
servers
by
highly
efficient
server
support team allows IT managers to avoid redundant costs on hiring additional staff for the job. RIM allows IT managers to off load daily tasks to the remote facility and concentrate on critical issues at hand : Operating System Administration Server Performance Monitoring Backup Management Upgrade & Service Patch Management Client Solution Architectures
Network and IT Security Operations Support
Remote network monitoring and management of entire networks, including all devices like routers, Network and IT Security Operations Support
firewalls,
VoIP,
VLANs,
VPNs
etc.
enables
organizations to optimize efficiency of their network
infrastructure
by
reducing
network
outages, improving throughput and optimizing resource investments.
Service Desk Operations
Transitioning voice and email technical support desk operations to offshore center, helps organizations realize incredible cost and Service Desk Operations
productivity benefits. Some of the common support
operations
performed
include
monitoring and managing helpdesk tickets, escalations customers.
and
real-time
solutions
for
Storage and Backup Support
Remote data center solutions encompass storage and backup monitoring, enterprise Storage and Backup Support
storage area networks, disaster recovery and contingency planning, and designing and deploying SAN/NAS solution architectures.
Release Management
Release management solutions ensure that organizations are compliant with ITIL (Information Technology Release Management
Infrastructure
Library)
&
ITSM
(Information Technology Service Management) standards. The process details any changes initiated to an organization’s infrastructure, from critical
software
and
hardware
rollouts
to
fallback plans that can be implemented in case of any contingencies.
THANK YOU
KNOWARTH Technologies Pvt. Ltd. Address: 11, Aryan Corporate Park, Nr. Shilaj Railway Crossing, Thaltej, Ahmedabad – 380059, Gujarat, INDIA Email: marketing@knowarth.com | Website: www.knowarth.com
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