Why We Need Remote Infrastructure Management Services?

Tanmay Seth

Marketing | KNOWARTH Technologies

Components of RIMS

RIMS

Data Management Services

Windows and Linux Environment Support

Network and IT Security Operations Support

Service Desk Operations

Storage and Bacakup Support

Release Management

Database Management

Scalability of RIM Support services provides organizations with the flexibility to adapt to their business focus. Remote data center Database Management

management maintenance backups,

services of

various

database

involving databases

related

issues

the & like

verifying the hot backups, extending table spaces as and when required and carrying out database purges.

Remote management of both Windows & Windows and Linux Environment Support

Linux (Open Source) based environments and

servers

by

highly

efficient

server

support team allows IT managers to avoid redundant costs on hiring additional staff for the job. RIM allows IT managers to off load daily tasks to the remote facility and concentrate on critical issues at hand :  Operating System Administration  Server Performance Monitoring  Backup Management  Upgrade & Service Patch Management  Client Solution Architectures

Network and IT Security Operations Support

Remote network monitoring and management of entire networks, including all devices like routers, Network and IT Security Operations Support

firewalls,

VoIP,

VLANs,

VPNs

etc.

enables

organizations to optimize efficiency of their network

infrastructure

by

reducing

network

outages, improving throughput and optimizing resource investments.

Service Desk Operations

Transitioning voice and email technical support desk operations to offshore center, helps organizations realize incredible cost and Service Desk Operations

productivity benefits. Some of the common support

operations

performed

include

monitoring and managing helpdesk tickets, escalations customers.

and

real-time

solutions

for

Storage and Backup Support

Remote data center solutions encompass storage and backup monitoring, enterprise Storage and Backup Support

storage area networks, disaster recovery and contingency planning, and designing and deploying SAN/NAS solution architectures.

Release Management

Release management solutions ensure that organizations are compliant with ITIL (Information Technology Release Management

Infrastructure

Library)

&

ITSM

(Information Technology Service Management) standards. The process details any changes initiated to an organization’s infrastructure, from critical

software

and

hardware

rollouts

to

fallback plans that can be implemented in case of any contingencies.

THANK YOU

KNOWARTH Technologies Pvt. Ltd. Address: 11, Aryan Corporate Park, Nr. Shilaj Railway Crossing, Thaltej, Ahmedabad – 380059, Gujarat, INDIA Email: marketing@knowarth.com | Website: www.knowarth.com

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