The Business Analysis Handbook

Business, Finance, Risk, Information Management

Edition: 1 Date: 03/09/2019 Price: £31.99 ISBN Paperback: 9780749497064 ISBN Ebook: 9780749497057 Pages: 280 Format (mm): 234x157 Product Category: Professional Subject: Business Research

Author Information

Helen Winter has over 20 years’ Business Analysis experience, having worked as a consultant on large-scale transformation programmes within the financial services, regulation, insurance and utilities sectors. She has the BCS International Diploma in Business Analysis and is a BCS certified Chartered IT Professional. She is an active volunteer for IIBA (International Institute of Business Analysis) and the founder of Business Bullet, an online magazine promoting business analysis and providing guidance for professionals. « Explores common problems which occur when conducting business analysis and how to handle them « Covers industry standard tools, techniques and methodologies, and explains which situations to use them in « Includes standard templates of key documents such as the business requirements document, the functional requirements document, the options paper and the business solution document « Offers advice on how to engage stakeholders, communicate effectively and handle conflict

Description

FINALIST: Business Book Awards 2020 - Specialist Book Category FINALIST: PMI UK National Project Awards 2019 - Project Management Literature Category

The business analyst role can cover a wide range of responsibilities, including the elicitation and documenting of business requirements, upfront strategic work, design and implementation phases. Typical difficulties faced by analysts include stakeholders who disagree or don’t know their requirements, handling estimates and project deadlines that conflict, and what to do if all the requirements are top priority. The Business Analysis Handbook offers practical solutions to these and other common problems which arise when uncovering requirements or conducting business analysis.

Getting requirements right is difficult; this book offers guidance on delivering the right project results, avoiding extra cost and work, and increasing the benefits to the organization. The Business Analysis Handbook provides an understanding of the analyst role and the soft skills required, and outlines industry standard tools and techniques with guidelines on their use to suit the most appropriate situations. Covering numerous techniques such as Business Process Model and Notation (BPMN), use cases and user stories, this essential guide also includes standard templates to save time and ensure nothing important is missed.

Table of Contents

1 Preparation for business analysis 2 Effective working relationships 3 Business context and vision 4 Business context and business processes 5 Business context/ understanding requirements 6 System context/understanding requirements 7 Managing requirements 8 Enterprise business analysis 9 Templates