The Organizational Resilience Handbook

Business, Finance, Risk, Information Management

Edition: 1 Date: 03/08/2020 Price: £39.99 ISBN Paperback: 9781789661842 ISBN Ebook: 9781789661859 Pages: 304 Format (mm): 235x159 Product Category: Supplementary Text/

Professional

Subject: Risk Management

Author Information

Graham Bell is a consultant and trainer specialising in organizational resilience and the assessment and mitigation of business risks. He delivers a qualification course on organizational resilience regulated by Ofqual and has 30 years’ international experience in roles across manufacturing, telecoms, transport and energy sectors. He is a Fellow of the Institute for Strategy, Resilience & Security (ISRS), at University College London (UCL), and of the Institute of Strategic Risk Management (ISRM). He is also a member of the BSI Committee (CAR/001/01) tasked with the revision of BS 65000 Organization Resilience. « Introduces a tool for organizational resilience capability which can be scaled and adapted to any business regardless of size or complexity « Explains how to conduct detailed assessments, report on resilience capability, benchmark performance, and develop strategies for achieving greater resilience « Features case studies analyzing House of Fraser, Mercedes, Alibaba, BP, Transport for London and the WannaCry ransomware attack « Covers related topics such as knowledge management, security, organizational learning, compliance and business transformation « Avoids the common pitfalls of focusing solely on unexpected events and crisis management

Description

For businesses to grow and be successful their approach to resilience must be defined by a holistic and risk-focused outlook, rather than one which is narrow and dominated by event-oriented continuity practices. The Organizational Resilience Handbook shows that success is as much to do with innovation and the speed with which new products are brought to market as it is with organizations having to deal with unexpected crisis situations. It comprehensively covers the full breadth and depth of the field and introduces related topics such as security, safety, e-commerce, emerging technologies and customer experience.

Through adopting a strategic and progressive approach, practitioners can apply the book’s methodology to develop an in-depth understanding of resilience within their own organization and use it to effectively engage with the board and senior management in developing strategies for achieving greater resilience capability. A range of high-profile case studies, such as Mercedes, the UK’s National Health Service, Alibaba and BP, help to illustrate the concept of resilience by detailing characteristics and behaviours which confirm its meaning. The Organizational Resilience Handbook is a practical guide to self-assessment, benchmarking performance and implementing resilience frameworks in any organization.

Table of Contents

Introduction 1 Contextual setting 2 Definitions and references 3 Reasoning and benefits 4 Case studies 5 The Organizational Resilience

Capability Model® (ORCM) 6 Assessment and reporting 7 Other key issues and ideas 8 Application and implementation