Improve Your Communication Skills

How to Build Trust, Be Heard and Communicate with Confidence

Edition: 6 Date: 03/07/2022 Price: £12.99 ISBN Paperback: 9781398605824 ISBN Ebook: 9781398605893 Pages: 176 Format (mm): 216x138 Product Category: General Subject: Workplace Skills

Author Information

Alan Barker is Managing Director of Kairos Training, a learning consultancy devoted to creativity and communication at work. He is based in Wiltshire, UK. He is the author of How to Manage Meetings, also published by Kogan Page. « Offers a comprehensive guide to all types of communication at work, including useful tips, checklists and exercises for a direct impact on career development « Is part of the bestselling Creating Success series, which has sold over 1.5 million copies and contains practical advice on essential work skills to help you develop your career « New to this edition: new and improved practical features to aid learning, including useful templates, top tips, and interactive, reflective exercises

Description

Better communication skills will have a direct impact on your career development. Improve Your Communication Skills is your practical guide to effective communication in business.

This fully updated 6th edition now features a handy self-assessment tool to help you profile your own preferred communication style, even more practical exercises, useful checklists and top tips, as well as content on influencing others and managing difficult conversations. This book provides vital guidance on improving your conversations, building rapport, giving effective presentations, writing excellent reports and networking successfully. With the help of Improve Your Communication Skills, you will be able to get your message across - every time.

The Creating Success series of books...

Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you’ll make fast progress, quickly reach your goals and create lasting success in your career.

Table of Contents

1 What is communication? 2 What’s your communication style? 3 Seven ways to improve your conversations 4 The skills of enquiry 5 The skills of persuasion 6 Tough conversations 7 Making a presentation 8 Putting it in writing 9 Networked – The new conversation