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Knowledge Management
This book
• Is written specifically for business and management courses, focusing on issues such as how knowledge management can be integrated with the business decision making process • Covers the most advanced IT and information systems technologies and cutting-edge research on topics such as boundary spanning • Includes real world case studies, role play scenarios, and "think back" and "critique discussion" questions to encourage reflective learning and critical thinking • Takes an international approach to knowledge management, for example comparing models from USA, UK and Japan • Online resources: PowerPoint lecture slides and exercise questions for students
Description
As knowledge economies become increasingly important around the world, it is essential that organizations are able to transform their knowledge into a competitive advantage. This textbook offers an interdisciplinary approach to knowledge management written specifically for postgraduate students in business and management schools. Knowledge Management presents classic and advanced concepts, models and frameworks using a clear logical structure, which covers building knowledge competence, the knowledge lifecycle, and integration of knowledge management with business decision making. An overall framework illustrates links between chapters and ensures readers can gain a body of actionable knowledge rather than learning isolated, uncontextualized topics.
Based on cutting-edge research findings and covering the most advanced IT and IS technologies, this book emphasises the need for knowledge management to span boundaries across organizations, supply chains and partnerships, rather than being limited to individual learning and sharing within businesses. Knowledge Management is international in scope and includes real world case studies and role play scenarios to show how theories are applied in practice, and "think back" and "critique discussion" questions to encourage reflective learning and critical thinking. This indispensable text provides a dynamic picture of the evolution of knowledge management and demonstrates its full potential to enable better business decisions. Accompanying online resources include PowerPoint slides for lecturers and exercise questions for students.
Author Information
Shaofeng Liu is Professor of Operations Management and Decision Making at Plymouth Business School, University of Plymouth, UK. She teaches a Knowledge Management module every year to postgraduate students across several courses in the Faculty of Business. She is Senior Editor for Cogent Business & Management and Associate Editor for the International Journal of Decision Support System Technology and has published over 150 research papers in peer-reviewed books, journals and conference proceedings. Edition: 1 Date: 03/01/2020 Price: £34.99 Paperback: 9780749494834 Ebook: 9780749496876 Pages: 384 Format (mm): 240x205 Product Category: Textbook Subject: Information, Knowledge & Data Management
Table of Contents
1 Knowledge management – Key concepts and models
1 Introduction to knowledge management 2 Tacit and explicit knowledge 3 Knowledge management process and lifecycle models
2 Building knowledge competence in organizations
4 Organizational learning 5 The learning organization 6 Organizational culture for knowledge sharing and learning
3 Crossing knowledge boundaries
7 Communities of practice 8 Knowledge boundaries and boundaryspanning mechanisms 9 Knowledge networks 10 ICT-enabled knowledge management -
Internet of Things and big data analytics
4 Knowledge support for business decision making
11 The business decision context 12 Human decision-making processes and knowledge requirements 13 Knowledge-based decision support systems
