Strategic Risk and Crisis Management

A Handbook for Modelling and Managing Complex Risks

New Title This book

• Shows how risk and crisis managers can create robust and resilient organizational frameworks • Provides an overview of emerging threats and their impact on businesses and wider society • Includes detailed analysis of a wide selection of global case studies, including COVID-19, the UK National Health Service WannaCry attack, the Texas snowstorm, the Manchester

Arena bombing and the Gatwick Airport drone Incident • Uses an approach grounded in rigorous research and practitioner experience • Covers management systems, creating organization capability, and the importance of communication and decision-making under pressure • Online resources: PowerPoint lecture slides

Description

From natural disasters to cyber-attacks to major project failures, the modern risk environment is highly complex and crises can affect organizations at any time - and come from any direction.

All senior risk and crisis managers face a similar challenge: maximizing their organization's ability to prepare for a potential high-impact event. Strategic Risk and Crisis Management shows how implementing the right frameworks and capabilities means businesses will not only survive but respond and recover at a time of maximum chaos and confusion. It covers the integration of multiple stakeholders and the importance of information exchange and critical decision-making under pressure at strategic, tactical and operational levels. Strategic Risk and Crisis Management includes case studies with detailed analysis of organizational failures and the lessons learned, including COVID-19, the WannaCry attack, the Texas snowstorm, and the Gatwick Airport drone Incident.

Blending rigorous research with practice, this book offers a range of realistic solutions for any operational environment. Authored by a recognized global authority on the strategic management of complex events, this will be an essential read for professionals working in risk, security and crisis management and emergency response. It will also be a core textbook for university students taking modules on risk, security, emergency and crisis management.

Author Information

David Rubens is Executive Director of The Institute of Strategic Risk Management and the CEO of Deltar Training Solutions Ltd, based in London, UK. He is an Associate Lecturer at the University of Portsmouth and a Visiting Lecturer on Strategic Leadership at Cranfield University. He is a recognised authority on the strategic management of complex events. He is a member of the UK Critical Infrastructure Resilience Executive Steering Committee and has served twice as a Main Board Director of the UK Security Institute.

Simon Rüegger is Assistant Director at Ernst and Young (EY) and is based in Zurich, Switzerland. At EY, he leads the corporate security functions for Switzerland and Austria and sits on the working groups for strategic global resilience and security initiatives. He is also a member of the Europe West CBS Young Leadership Board. 71 Edition: 1 Date: 03/02/2023 Price: £39.99 Paperback: 9781398609754 Ebook: 9781398609761 Pages: 336 Format (mm): 240x170 Product Category: Professional/ Academic Subject: Risk Management

Table of Contents

Introduction

1 Setting the scene – an overview of historical crisis management research 2 Corporate risk management in the 2020s 3 Black swans + grey rhinos – being ready 4 Causes of crisis management failure 5 Incident command systems and hierarchical management 6 Leadership 7 Resilience 8 The regulatory system – a failing safety net 9 Setting the scene – a case-study in urban dysfunction 10 Global urban resilience 11 Creating the new urban order 12 In the stranglehold of a pandemic – learning from covid-19 13 Case studies 14 Wicked problems