Kogan Page New Titles and Essential Backlist January-July 2016 by Kogan Page

NEW TITLES AND ESSENTIAL BACKLIST JANUARY 2016 – JULY 2016

About Us Kogan Page is the leading independent global publisher of specialist professional books and content with over 700 titles in print. Founded in 1967, our award-winning work offers solutions for professional practice and academic achievement in both print and digital form. Our author base, which is part of some of the most prestigious academic institutions, international commercial organizations or professional associations, delivers high-level, accessible, professional content to our readers.

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Table of Contents Marketing and PR

HR and Coaching

Featured Titles

The TV Brand Builders Brands with a Conscience How Cool Brands Stay Hot Corporate Brand Personality The New Strategic Brand Management Creativity and Data Marketing Geodemographics for Marketers Marketing Analytics Decoding the Irrational Consumer Practical Text Analytics Digital Marketing Strategy Understanding Social Media Understanding Digital Marketing Market Research in Practice Ethics in Public Relations Campaigns that Shook the World Marketing Communications Valuable Content Marketing Retail Marketing Strategy Digital Selling Kapferer on Luxury The Luxury Strategy

Learning Technologies in the Workplace Organization Development Inclusive Talent Management Strengths-Based Recruitment and Development Predictive HR Analytics Effective HR Communication Armstrong’s Handbook of Strategic Human Resource Management Data-driven Organization Design Armstrong’s Handbook of Human Resource Management Practice Organizational Applications of Mindfulness The Employer’s Handbook 2016-2017 Strength-Based Leadership Coaching in Organizations Systemic Coaching and Constellations 50 Top Tools for Coaching Designing the Purposeful Organization Armstrong’s Performance Management Toolkit Employee Engagement Toolkit

Logistics and Operations

Featured Titles

74 75

Management and Leadership

Featured Titles

The Knowledge Manager’s Handbook Organizational Management Thriving in Middle Management The 30 Day MBA The 30 Day MBA in Marketing The 30 Day MBA in Business Finance The 30 Day MBA in International Business Enterprise Change Management Managing and Leading People Through Organizational Change Neuroscience for Organizational Change Making Sense of Change Management The Effective Change Manager’s Handbook Big Change, Best Path Case Studies in Social Entrepreneurship and Innovation Virtual Leadership Building Tomorrow’s Executive Leaders Neuroscience for Leaders 4D Leadership Coherence Data Protection and Privacy The Data Protection Officer’s Handbook Creating Competitive Advantage The Handbook of International Trade and Finance IT Governance Fundamentals of Risk Management Change Management Toolkit

Supply Chain Management for Humanitarians Outsourcing Supply Chains Financing the End to End Supply Chain E-Logistics Supply Chain Management, Logistics and Transport Review 2016 Fashion Logistics Green Logistics The Handbook of Logistics and Distribution Management Strategic Sourcing Management The Operations Advantage Aviation Logistics Warehouse Management Supply Chain Management Accounting Supply Chains for a Circular Economy A Study Guide for the Operator Certificate of Professional Competence (CPC) in Road Freight Lowe’s Transport Manager’s and Operator’s Handbook 2016 Leading Procurement Strategy

Logistics and Supply Chain Case Study Collection

Entrepreneurship and Careers

Featured Titles

The Daily Telegraph Tax Guide 2016 Your Rights at Work The A-Z of Careers and Jobs The Good Retirement Guide 2016 How to Write Effective Business English Learn to Drive in 10 Easy Stages Ultimate Cover Letters Ultimate CV Ultimate Interview Ultimate Job Search Ultimate IQ Tests Ultimate Aptitude Tests Ultimate Psychometric Tests The Ultimate Series

Distribution, Sales and Rights Overseas Representatives Title Highlights

109

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58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 72

22 23 24 25 26

30 31 32 33 34 35 36 37 38 39 40

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76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91

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Marketing Science Series The Marketing Science series helps marketing students and practitioners master complex topics by grounding them in business reality. Written by noted industry thought leaders and experts, each volume includes case studies and illustrations to give students a clear understanding and real-world application of the tools and techniques they need to be successful, and to be more effective when commissioning external research. Readers come away with a solid foundation in marketing sciences and an arsenal of tools to solve difficult marketing challenges so they can become more effective in their profession and more valuable to their organization.

Decoding the Irrational Consumer How to Commission, Run and Generate Insights from Neuromarketing Research (Aug 2015) by Darren Bridger Decoding the Irrational Consumer was written to help marketing practitioners demystify neuromarketing, a relatively new field of marketing research used to understand consumer response to marketing stimuli. The book presents in plain terms the theoretical tools required to implement neuromarketing studies and achieve desired research outcomes.

Geodemographics for Marketers Using Location Analysis for Research and Marketing ( Jan 2016) by Barry Leventhal Written by the UKâ&#x20AC;&#x2122;s leading authority on geodemographics, Geodemographics for Marketers provides marketers with the know-how to leverage geodemographics as an effective research tool to identify location-based segments for highly targeted marketing.

Marketing Analytics A Practical Guide to Real Marketing Science ( Jun 2015) by Mike Grigsby Who is most likely to buy and what is the best way to target them? Marketing Analytics enables marketers and business analysts to answer these questions by leveraging proven methodologies to measure and improve upon the effectiveness of marketing programs.

Practical Text Analytics Interpreting Text and Unstructured Data for Business Intelligence ( Jul 2015) by Steven Struhl In an age where customer opinion and feedback can have a major effect upon the success of an organization, marketers need the ability to analyze unstructured data in everything from social media and internet reviews to customer surveys and phone logs. Practical Text Analytics provides realworld guidance on the effective application of text analytics so that it is immediately understood.

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Marketing and PR

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Featured Titles

The TV Brand Builders 9780749476687 £19.99 Page 5

Geodemographics for Marketers 9780749473822 £29.99 Page 11

Digital Marketing Strategy 9780749474706 £29.99 Page 15

Campaigns that shook the World 9780749475093 £14.99 Page 20

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE The NEW TV TITLE Brand NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Builders TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW This book How to Win Television Audiences TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE and Influence ViewersNEW TITLE a wide range of examples « UsesTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW from major broadcasters around the world to expertly illustrate TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE the marketing, advertising and TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW design approaches that work On ineNEW resources TITLE NEW TITLE NEW NEW TITLE NEW TITLE TITLE EditionNEW 111 TITLE best TITLE in television NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Includes at least thirty TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/04/2016 interviews withNEW leading TITLE NEW TITLE NEW TITLE NEW TITLE NEWinTITLE TITLE NEW TITLE NEW practitioners global TVNEW TITLE NEW Price: £19.99 brands, providing the insider TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE perspective on the challenges ISBN TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and opportunities of marketing Paperback: 9780749476687 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE television programmes e-book:TITLE 9780749476700 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW « Brings the subject to life TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE by way of video-rich online Extent:TITLE 240 pages support materials featuring real TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW examples and interviews Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Branding NEW TITLE NEW Subject: TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW In an average month, over 360 billion hours of TV are watched globally and shows are Andy Bryant is currently Managing Director NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWofTITLE reviewed in national media,TITLE dissectedNEW in blogsTITLE and tweets and debated passionately by of Red Bee Creative, and a member the TITLE NEW TITLEandNEW TITLE TITLE TITLEEricsson NEW viewers and fans. But how doNEW these TV shows find an audience, how are the greatNEW TITLE NEW leadership team of NEW parent company TV brands built? The TV Brand Builders revealsTITLE the secrets of successful BroadcastNEW and Media Services. He hasTITLE TITLE NEW NEW TITLEmarketing NEW and TITLE NEW TITLE TITLE NEW promotion in the world of television. With many illustrations and examples drawn from personally led many successful pitchesNEW and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE major broadcasters such as the BBC, UKTV and NBCUniversal, the marketing, advertising high-profile brand development projects TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE and design techniques that work best in TV are brought to life, from launching blockbuster for clients including the ITV Network, NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW dramas to promoting major sporting events and from building online trailers to creating the BBC and CCTVTITLE in China. He is alsoTITLE entirely new TV channels. The TV Brand Builders provides inspiration for all marketers to learn from the ways in which TV brands have harnessed the opportunities arising from the developments in online video, smart mobile devices and social media. The discussion is supported throughout with examples of creative and innovative marketing from the world’s leading media companies, and enlivened with interviews with leading practitioners. In addition, the authors have curated a video-rich stream of online resources in support of the discussion. If you are a creative marketing professional in the media and related industries, The TV Brand Builders will be your insider guide to getting the world’s attention on your brand.

Table of Contents Part 1 – Marketing in the World of TV 1. A brief history of TV Marketing 2. Marketing in the world of a broadcaster Part 2 – Marketing TV Channels 3. How brands work in TV 4. How to launch a new TV channel 5. Re-branding a TV network 6. Future-proofing a TV channel brand Part 3 – Marketing Programmes 7. Drama 8. Factual entertainment 9. News and current affairs

10. Entertainment 11. Sport 12. Comedy 13. Children’s Part 4 – TV Marketing in a Multi-Media Landscape 14. Storyworlds: Blurring the lines between content and marketing 15. Social TV 16. Marketing content on demand Part 5 – A Look to the Future

Honorary Professor of Film & TV Studies at the University of Nottingham and an independent member of the governing Council at the University of Sussex. Charlie Mawer is Executive Creative Director at Red Bee Creative and has overseen complex network re-brands and promotional campaigns for the BBC, UKTV, Virgin Media, Disney, FX, NBCUniversal and Chellomedia, amongst many others. His career began with ad agency JWT before joining the BBC in 1994 and Red Bee in 2005. Charlie has created work as diverse as the creation of the BBC One identity, the re-launch of Doctor Who and the global re-brand of Universal Channel. He has been recognized by industry magazine Broadcast as one of the 100 most influential people in television.

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Brands with a TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Conscience TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW This book How to BuildNEW a Successful and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Socially Responsible BrandTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Provides exemplary guidance NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW on building a conscientious brand strategy, underpinned TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE with both stories of success and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW caveats based on real world TITLE NEW Edition 1111 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE challenges and failures NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Allows you to place responsible TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/05/2016 practice at the heart of your NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW organization with numerous Price: £19.99 inspirational case studies TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE including Ecover, H&M, TED, ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW IWC and the John Lewis Paperback: 9780749475444 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Partnership e-book: 9780749475451 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Illustrates how to create and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE sustain a culture that meets the Extent: 240 pages needs of internal and external NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW stakeholders Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Branding NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Nicholas Ind is an associate professor at The definitive expert guide to ethical brand practice from the prestigious Medinge Group, TITLE NEW TITLE NEW TITLE NEW Brands TITLEwith NEW TITLEdissects NEW NEW TITLEsustainable brands to arrive Oslo School of Management and a partner a Conscience theTITLE philosophy underpinning NEW TITLE Consulting. NEW TITLE NEW TITLE at NEW TITLE NEW TITLE NEW NEW in Equilibrium Previously he a set of eight clear guiding attributes which TITLE can be used as the foundation of a strategy for ran Icon Medialab’s brand consultancy responsible growth. These attributes span the public persona of an organization, the actions TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE arm in Sweden. He is former director of to take when things go wrong, the effort invested in developing NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWrelationships, the promotion the Design Business Association (UK), a core values and balancing measures of success across economic, human, social and TITLE NEW TITLE NEW TITLE NEW of TITLE NEW TITLE NEW TITLE NEW TITLE member of the advisory board of Corporate environmental factors. They are then used as the criteria to assess twelve carefully selected NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Reputation Review and the editorial board of case studies, whichNEW include TITLE Ecover, H&M, TED, TITLE IWC and the John Lewis Partnership, amongst the Journal of Brand Management. He was a founding member of the Medinge Group, an international branding think tank. Nicholas is the author of eleven books including Beyond Branding, Living the Brand and Brand Together, all published by Kogan Page. Sandra Horlings is a branding and marketing consultant specializing in sustainable business development in a circular economy. Before she founded Wonderwings in 2008, she was a member of the BBDO board in the Netherlands and responsible for Proximity in Amsterdam. Sandra lectures at the Hogeschool van Amsterdam and at the honours programme of Saxion. She is a member of Medinge and a founder of Wereldmarketeers, a Dutch knowledge and inspiration platform for marketers and entrepreneurs on sustainable innovation, endorsed by NIMA, the Dutch Marketing Association.

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other leading international brands. Because the potential to have bad practice unmasked or to have successes amplified online is greater than ever, it pays to adopt a strategy that builds customer loyalty and trust. Brands with a Conscience inspires via examples of brands which not only exhibit a genuine desire to operate ethically, but also have seen impressive success in terms of engagement with consumers, reputation, and return on investment. The book includes a range of practical tools to bring together the main concepts in an easy-to-adopt framework for building a brand strategy based upon real world experience. If you are a brand manager or marketing professional seeking a conscientious approach to consumer engagement, then Brands with a Conscience will support you every step of the way.

Table of Contents Case Study 1: Ecover Case Study 2: Dilmah Teas Case Study 3: H&M Case Study 4: Merci Case Study 5: TED Case Study 6: Wholefoods Case Study 7: Dr Hauschka Case Study 8: Kiva Case Study 9: Chocolonely Case Study 10: IWC Case Study 11: John Lewis Partnership Case Study 12: Slow Food Movement

Related Titles Beyond Branding 9780749443993 £19.95 Brand Together 9780749463250 £24.99

2011: Expert Marketer’s NEW Marketing Book TITLE of the YearNEW

2012: Berry-AMA Book Prize for

TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW the Best BookTITLE in Marketing TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLEBrands NEW TITLE HowNEW Cool NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW StayNEW Hot TITLE NEW TITLE This NEWbook TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW «TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Branding to Generations Y and Z Includes a new chapter on TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Z based on detailed Generation researchNEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE TITLE NEW TITLE «NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE what drives Generations RevealsTITLE Y and Z,NEW and how these groups NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW have been impacted by recent TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE EditionNEW 3111 TITLE NEW TITLE events like the recession along NEW TITLE NEW TITLE TITLE NEW with theNEW rise of social media and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE Date: NEW TITLE 03/03/2016 mobileTITLE marketingNEW TITLE NEW TITLE NEW TITLE NEW «TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £19.99 Features interviews with TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE global TITLE marketingNEW executives of successful such as ISBN TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEWbrands TITLE NEW TITLE NEW Converse, Heineken, DIESEL, 9780749477172ITLE TITLE NEW TITLE Coca-Cola, NEW TITLE NEW TITLE NEW Paperback: TITLE NEW9780749477172 MasterCard, eBay and e-book: 9780749477219 9780749477219 NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE the BBC TITLE NEW TITLE «NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Offers tools and guidance for 288 pages NEW TITLE NEW TITLEdeveloping NEW TITLE NEWthat TITLE NEWExtent: TITLE8W TITLE NEW TITLE brand strategies Dimensions: 234 x 156mm effectively targets Generations NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Y and ZTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW Subject: Branding NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Description Author Information TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE How Cool Brands Stay Hot analyses Generations Y and Z, the most marketing savvy and Joeri Van den Bergh is the co-founder of NEW NEW TITLE NEW TITLE TITLE aNEW TITLE NEW advertising-critical generations yet. ItTITLE reveals how millennials think, feel and behave, NEW TITLE NEW InSites Consulting, global new generation TITLE NEW NEWand TITLE NEW TITLE NEWwith TITLE NEW TITLE offering applicable, proven TITLE strategies NEW to market to this age groupTITLE more effectively research agency offices in Belgium, remain a relevant, appealingNEW brand. Featuring with global marketing executives the UK, France, and the NEW TITLE interviews NEW TITLE NEW TITLE NEW TITLE NEW TITLESwitzerland NEW TITLE of successful brands such asTITLE the BBC, NEW Converse, Coca-Cola, eBay and MasterCard, it guides Netherlands. His clients include globalTITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW you in developing the right strategies to reach this critical age group and leave a lasting customers such as Lego, Nokia, Sony, MTV NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW impact on your business. Networks, Danone, Unilever and Coca-Cola. TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Previous editions of How Cool Brands Stay Hot have won the prestigious 2012 Berry-AMA Book Prize for the best book in marketing and the 2011 Expert Marketer’s Magazine’s Marketing Book of the Year award. This fully revised 3rd edition of How Cool Brands Stay Hot goes beyond the discussion of Generation Y, expanding its reach with an entirely new chapter on Generation Z and a detailed analysis of the impact that issues such as recession, social media and mobile marketing have had on these consumers. Based on new figures, case studies and interviews, it provides a fresh take on what remain critical issues for anyone hoping to market to those who come after Generation X.

Table of Contents 1. 2. 3. 4. 5. 6. 7.

Defining Generation Y Developing a brand model for the new consumer What cool means to brands The real thing: brand authenticity We all want unique brands Self-identification with the brand Happiness: Gen Y’s adoration for branded emotions 8. Who’s Next? Generation Z

Related Titles

Mattias Behrer is the SVP, General Manager of MTV North Europe and MTV International Property Marketing. Previously he spent seven years with retail giant H&M. He has also worked as Global Brand Manager for DeLaval (TetraLaval Group) and is the co-author of a Swedish book about event marketing and the experience economy.

Rights Sold

Brand Psychology 9780749471736 £24.99

First edition: Chinese (Simplified), Chinese (Complex), Czech, Dutch, Polish, Russian and Spanish

Brand esSense 9780749470012 £29.99

Second edition: Dutch, Vietnamese

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Brand NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Corporate NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Personality TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW This book Re-focus Your Organization’s TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Culture to Build Trust, Respect « Advises on creating an NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW authentic brand image and and Authenticity establishing it throughout the TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE company NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Shows the reader how to lead TITLE NEW Edition 1111 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE and engage people at every NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW level within their organization TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/02/2016 to ensure consistent engagement with brand values NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £24.99 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Helps managers and leaders create a powerful balance ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW between corporate brand and Paperback: 9780749471378 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE human behaviour e-book: 9780749471385 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Includes a foreword by Sir Clive TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Woodward OBE, former coach Extent: 208 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW of the England rugby team Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Branding NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Lesley Everett is an internationally Corporate Brand Personality addresses the increasing need for organizations to refocus TITLE NEW TITLEkeynote NEW TITLE TITLE TITLEculture NEW TITLE NEWinTITLE acclaimed professional speaker and NEW and realignNEW their corporate in order to compete a business world that demands NEW NEW TITLE branding. NEW TITLE trust, NEW TITLE NEWvalues. TITLE NEW TITLE NEW expertTITLE on personal and corporate respect and strong Moving beyond simply how products are marketed and A regular contributor to UK, US and UAE perceived, it shows the reader how to lead and engage people at every level within the TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE media, she has appeared on BBC News, organization to ensure consistent engagement with brand values. NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Sky Business, CNBC, CBS and Fox Business show how corporate cultureTITLE and values can be managed TITLE NEW TITLE NEW TITLE NEW Including TITLE practical NEW models TITLEto NEW TITLE NEW News. She is an established author and and improved, Corporate Brand Personality also provides NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE real examples and case studies Executive BrandNEW Coach and was 2013-14 President of the Global Speakers Federation as well as a member of the Institute of Leadership and Management (ILM) and the Institute of Sales and Marketing Management (ISMM).

from the Marriott Hotel Group and Water Wellbeing Group among others that show how people’s behaviours can deeply affect brand reputation through all areas of the business. Incorporating a complete strategy from start to finish, this book will help the reader build visible leadership, project an authentic brand image and reinforce their company’s values.

Table of Contents 1. Dilution of corporate values and loss of trust 2. Your brand from all angles 3. Employee brand + employer brand 4. Leadership styles and ‘off-brand’ behaviours 5. Team brands 6. Gen Y and Z effect on branding 7. Getting back ‘on-message’ 8. Raising your visibility factor 9. Presentational brand 10. Summary related titles

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Related Titles The New Strategic Brand Management 9780749465155 £39.99 Organizational Behaviour 9780749463601 £39.99

This book

« Reveals and explains the latest branding techniques used by companies worldwide

« Includes expert advice on best

practice for adding culture and content into brands

« Enables students and

practitioners to stay up to date with targeting, adding recent research and market knowledge to the discipline

« Contains a section on brand

valuation which illuminates the complex strategies behind how brands are ranked in the media

The New Strategic Brand Management Advanced Insights and Strategic Thinking Edition

5111

Date:

03/01/2012

Price:

£39.99

ISBN Paperback:

9780749465155

e-book:

9780749465162

Extent:

512 pages

Dimensions:

246 x 189mm

Subject:

Branding

Description

Author Information

Adopted internationally by business schools and MBA programmes, The New Strategic Brand Management is simply the reference source for senior strategists, positioning professionals and postgraduate students. Over the years it has not only established a reputation as one of the leading works on brand strategy, but also has become synonymous with the topic itself. Using an array of international case studies, Jean-Noël Kapferer covers all the leading issues faced by the brand strategist today. With both gravitas and intelligent insight, the book reveals new thinking on topics such as putting culture and content into brands, the impact of private labels and the comeback of local brands.

Jean-Noël Kapferer is one of world’s foremost thought leaders on luxury and its brands. An active researcher, he is an HEC Paris graduate and holds a PhD from Northwestern University’s Kellogg Business School (USA). Kapferer is author of Kapferer on Luxury and co-author of The Luxury Strategy: Break the Rules of Marketing to Build Luxury Brands (both published by Kogan Page) and has written many seminal articles. He is a sought after speaker, leading seminars on luxury all around the world at institutions such as HEC Paris, Tsing Hua University Beijing, Seoul Luxury Business Institute and LBI Shanghai. He is also advisor to the president of Inseec Business School (Paris).

This updated fifth edition of The New Strategic Brand Management builds on its impressive reputation by including new information to enable students and practitioners to stay up to date with targeting, adding recent research and market knowledge to the discipline. With dedicated sections for specific types of brands (luxury, corporate and retail), international examples and case studies from companies such as Audi, Nivea, Toyota and Absolut Vodka, plus models and frameworks such as the Brand Identity Prism, it remains at the forefront of strategic brand thinking.

Table of Contents Introduction: Building the brand when the clients are empowered Part 1 – Why is Branding so Strategic? 1. Brand equity in question 2. Strategic implications of branding 3. Brand and business models 4. Brand diversity: how specific are different sectors? 5. Managing retail brands Part 2 – The Challenges of Modern Markets 6. The new brand management 7. Brand identity and positioning

Part 3 – Creating and Sustaining Brand Equity 8. Launching the brand 9. Growing the brand 10. Sustaining a brand long term 11. Brand and products: identity and change 12. Growth through brand extensions 13. Brand architecture 14. Multi-brand portfolios 15. Handling name changes and brand transfers 16. Brand turnaround and rejuvenation 17. Managing global brands Part 4 – Brand Valuation 18. Financial valuation and accounting for brands

Rights Sold Third edition: English reprint (USA), Chinese (Simplified)

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Creativity NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Data Marketing TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW to TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW A Practical Guide TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Applying Data Creatively This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Considers not only the TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE methodology required to NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW implement creative data, but 1 also the resource and cultural 1 TITLE NEW Edition 11 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE implications for an organization NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW to help you put realistic plans Series: Marketing TITLE NEW TITLE NEWScience TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE in place Date: 03/06/2016 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Breaks the mould to provide TITLE Price:NEW TITLE £29.99NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE new ways of looking at data generation and collection NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW ISBN TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Helps to uncover new Paperback: 9780749477240 addressable markets and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW validate preconceptions about e-book: 9780749477257 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE customer demand NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Extent: 208 pages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Dimensions: 234 xTITLE 156mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW Subject: Marketing Science TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Becky Wang has led digital, brand and data The world is moving towards universal connectivity at a dizzying rate: thanks to the internet, TITLE TITLE NEW TITLE NEW there TITLE NEW TITLE NEWconverse, TITLEtransact NEW practiceNEW in the auto, CPG, financial, digital will be new ways to connect, andTITLE experience the world that we cannot NEW NEW TITLE NEW TITLE imagine NEW TITLE NEW TITLE NEW TITLE NEWis an infrastructure that generates music,TITLE technology and retail categories, today. Underpinning this whole system of connection employing best-in-class trail of data, a trailTITLE that not only tellsTITLE us about human TITLE NEW TITLEresearch NEWtechniques TITLE NEW aTITLE NEW NEW NEWbehaviour, TITLE but also tells us about to underpin strategy for clients including consumer behaviour and market dynamics, as well as the relationships we value and the culture NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Toyota, P&G, General Mills, Sony, Stand we live in. Creativity and Data Marketing helps marketers access this data, find meaning in it TITLE NEW TITLE NEW TITLE NEW and TITLE NEW TITLE NEW TITLE NEW TITLE Up To Cancer, Mondalez, Coke Zero, leverage it to gain a competitive advantage. NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Spotify, AMC Networks, Gilt, Pepsi, Voyce, Downtown Project and Samsung. She ran data strategy, insights and analytics at Droga5, an award-winning New York creative agency, and led the insights and data practice at Saatchi & Saatchi NY, serving as the lead digital strategist on brands such as Olay and Trident.

Creativity and Data Marketing helps senior marketing practitioners improve existing infrastructure, processes and activities to: • Find new addressable markets • Validate (or re-think) market demand • Better understand the consumer • Market test and improve the product/service/experience sold • Identify consumer touch points beyond paid media (including forums, editorial in blogs, native advertising, and word-of-mouth) • Develop, support and apply greater creativity in communications • Apply data effectively in ‘creative’ fields such as advertising and marketing

Table of Contents Part 1 – Introduction 1. What is creativity, and what is data? 2. What is ‘creative data’, and how does it impact marketers? Part 2 – Creative Data at Work 3. From a marketing problem to a datamining task 4. Mental models in creative data Part 3 – Creative Data in Action • Case Study 1: Finding new addressable markets: Med Shoes • Case Study 2: Rethinking market demand: Zappos

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• Case Study 3: Understanding the consumer: UK Department of Health • Case Study 4: Improving the experience and changing behaviour: The Internet of Things • Case Study 5: Creative campaigns based on data (examples drawn from Cannes winners) Part 4 – Organizing for Creative Data 5. Culture and people Part 5 – Looking Ahead 6. The future

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Geodemographics NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW for Marketers TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE Using LocationNEW Analysis for NEW « Demonstrates how to TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE implement andNEW improveTITLE the Research andTITLE Marketing use ofNEW geodemographics across TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE TITLE NEW industries and sectors TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE case studies NEW TITLE NEW TITLE NEW TITLEfrom NEW TITLE NEW TITLE NEW TITLE NEW « Features the automotive industry, the On ineNEW resources TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE EditionNEW 111 TITLE telecommunications industry, NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW retail, the Scottish Referendum, Series: Marketing Science TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE the 2011 UK Census, Callcredit’s international NEW TITLE NEW TITLE NEW CAMEO TITLE NEW TITLE NEW NEW TITLE NEW Date: TITLE 03/01/2016 classifications and more to TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Price: NEW TITLE £29.99 NEW TITLE bring the field to life NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW the newly Incorporates TITLE NEW TITLE «NEW TITLE NEW TITLE NEW ISBN TITLE NEW 9780749477172ITLE introduced generation of Paperback: 9780749477219NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE 9780749473822 geographical classifications e-book: 9780749473839 and discusses the key census TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE 2021 TITLE NEW TITLE8W TITLE NEW TITLE NEW TITLE NEW TITLE changes NEW proposed TITLE for NEW Extent:TITLE 256 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE Marketing NEW TITLE NEW Endorsed by NEW TITLE NEW TITLE NEW Subject: Science TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Description Author Information TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Geodemographics, the process of analyzing survey data to profile economic and Dr Barry Leventhal is a leading UK TITLEis aNEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW demographic characteristics NEW of populations, successful data-driven analysis tool for authorityTITLE on geodemographics. He chairs NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE marketers. GeodemographicTITLE classifications areTITLE widely embedded in customer databases and NEW TITLE the Census and Geodemographics Group market research datasets. NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW (CGG), which is an advisory of The TITLE NEW board TITLE NEW Market Research Society (MRS), and isTITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Written by a leading UK authority on geodemographics, Geodemographics for Marketers a leading voice in the UK information provides marketers with the NEW know-how to leverage it asTITLE an effective research tool to identify TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW industry. location-based segments for highly targeted marketing. in scope and impartial TITLE International NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE in its approach, this book demonstrates how to implement geodemographics techniques for practical application in retail, financial services and telecommunications as well as the public sector.

Geodemographics for Marketers includes numerous case studies, from the automotive, retail and telecommunications sectors to the public sector, that illustrate core concepts and how they can be applied to gain positive results. The book also incorporates the newly introduced generation of classifications, as well as a discussion of the key decisions of the proposed 2021 census.

Table of Contents 1. 2. 3. 4. 5. 6. 7.

An overview of geodemographics Big Data and geodemographics Key data sources Geodemographic classification systems Other types of geodemographic Mechanics of using geodemographics Applications in various industry sectors (with case studies) 8. Choosing a geodemographic classification 9. The international perspective 10. Creating your own information products 11. Looking to the future

Related Titles Marketing Analytics 9780749474171 £29.99 Practical Text Analytics 9780749474010 £29.99 Decoding the Irrational Consumer 9780749473846 £29.99

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Marketing Analytics This book

A Practical Guide to Real Marketing Science

« Provides insight into the power of data analytics in the context of marketing problems

Edition

1111

« Explains and demonstrates

On ine resources

Series:

Marketing Science

Date:

03/06/2015

Price:

£29.99

marketing data modelling techniques in a practical and easy-to-follow way

« Illustrates how data modelling

methodology can be applied to a range of practical scenarios

« Engages readers of all levels of

ISBN Paperback:

9780749474171

e-book:

9780749474188

Extent:

248 pages

Dimensions:

234 x 156mm

Subject:

Marketing Science

knowledge, from the beginner to the seasoned practitioner

« Includes access to online test

banks and datasets relating to the chapters

Author Information

Description

Mike Grigsby has been involved in marketing science for over 25 years. He was marketing research director at Millward Brown and has held leadership positions at Hewlett-Packard and the Gap. With a wealth of practitioner experience at the forefront of marketing science and data analytics, he now heads up the strategic retail analysis practice at Targetbase. Mike is also known for academic work, having written articles for academic and trade journals and taught at both the graduate and undergraduate levels. He is a regular speaker at trade conventions and seminars.

Who is most likely to buy and what is the best way to target them? Marketing Analytics enables marketers and business analysts to answer these questions by leveraging proven methodologies to measure and improve upon the effectiveness of marketing programs. Marketing Analytics demonstrates how statistics, analytics and modeling can be put to optimal use to increase the effectiveness of everyday marketing activities, from targeted list creation and data segmentation to testing campaign effectiveness and forecasting demand. The author explores many common marketing challenges and demonstrates how to apply different data models to arrive at viable solutions. Business cases and critical analysis are included to illustrate and reinforce key concepts throughout. Beginners will benefit from clear, jargon-free explanations of methodologies relating to statistics, marketing strategy and consumer behaviour. More experienced practitioners will appreciate the more complex aspects of data analytics and data modeling, discovering new applications of various techniques in everyday practice. Readers will come away with a firm foundation in markets analytics and the tools they need to gain competitive edge and increase market share. Online supporting resources for this book include a bank of test questions as well as data sets relating to many of the chapters.

Table of Contents Part 1 – Overview 1. A (little) statistical review 2. Brief principles of consumer behaviour and marketing strategy Part 2 – Dependent Variable Techniques 3. Modelling dependent variable techniques (with one equation): what are the things that drive demand? 4. Who is most likely to buy and how do I target?

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5. When are my customers most likely to buy? 6. Modelling dependent variable techniques (with more than one equation) Part 3 – Inter-relationship Techniques 7. Modelling interrelationship techniques: what does my (customer) market look like? 8. Segmentation: tools and techniques

Part 4 – Other 9. Marketing research 10. Statistical testing: how do I know what works? Part 5 – Capstone 11. Capstone: focusing on digital analytics Part 6 – Conclusion 12. The Finale: what should you take away from this? Any other stories/soap box rants?

This book

« Endows practitioners with

all the key conceptual and theoretical tools to take control of understanding subconscious responses and become neuroliterate

« Covers behavioural economics, eye-tracking, implicit response measures, facial coding and other research tools which can measure and illuminate irrational drives

« Aligns with new understandings in behavioural science and developments in dataprocessing technology to meet the demand for new insights into decision making

Decoding the Irrational Consumer How to Commission, Run and Generate Insights from Neuromarketing Research Edition

111

On ine resources

Series:

Marketing Science

Date:

03/08/2015

Price:

£29.99

ISBN Paperback:

9780749473846

e-book:

9780749473853

Extent:

232 pages

Dimensions:

234 x 156mm

Subject:

Marketing Science

Description

Author Information

Decoding the Irrational Consumer was written to help marketing practitioners demystify neuromarketing, a relatively new field of marketing research used to understand consumer response to marketing stimuli.

Darren Bridger works as a consultant to marketers, advising on using and analysing data that tap into consumers’ non-conscious thinking and motivations. He was one of the original pioneers of the consumer neuroscience industry, co-founding both the world’s first full-service agency, Neuroco, and the first agency dedicated to serving the public relations industry, MindLab International, then joining the world’s largest agency, Neurofocus, as its second employee outside of the US.

Decoding the Irrational Consumer presents in plain terms the key theoretical tools required to implement neuromarketing studies and achieve desired research outcomes. Marketers and researchers will learn how to effectively and confidently brief data processors, and confer with neuroscientists and technicians. They will gain keen understanding of recent developments in behavioural science and data-processing technology, as well as sophisticated neuromarketing tools used to understand subconscious responses including behavioural economics, eye-tracking, implicit response measures, and facial coding. The author discusses when to apply these techniques and others, how to combine them effectively and how to correctly interpret resulting data to generate valuable insights that aid in decision making.

Table of Contents Part 1 – Theoretical Insights 1. The Irrational consumer 2. What marketers need to know about the brain 3. Neuro-aesthetics 4. Behavioural Economics Part 2 – The New Research Tools 5. Guidelines for experiments 6. Eye-tracking 7. Implicit-response measures 8. Facial Action Coding 9. Biometrics 10. Neuro-metrics Part 3 – Putting it all Together 11. Computational Neuroscience 12. Smarter surveys 13. Combining measures 14. Conclusion

Related Titles Marketing Analytics 9780749474171 £29.99 Practical Text Analytics 9780749474010 £29.99 Geodemographics for Marketers 9780749473822 £29.99

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Practical Text Analytics Interpreting Text and Unstructured Data for Business Intelligence Edition

1111

This book

« Provides real-world guidance on

On ine resources

Series:

Marketing Science

Date:

03/07/2015

Price:

£29.99

the application of text analytics for marketing professionals

« Bridges the gap between

marketers and data analysis experts by cutting through jargon

« Helps marketers to frame the

ISBN Paperback:

9780749474010

e-book:

9780749474027

Extent:

272 pages

Dimensions:

234 x 156mm

Subject:

Marketing Science

right questions and apply the results successfully

Author Information

Description

Steven Struhl PhD, MBA, MA has more than 25 years’ experience in consulting and research, specializing in practical solutions based on statistical models of decision-making and behaviour. In addition to text analytics and data mining, his work addresses how buying decisions are made, optimizing service delivery and product configurations and finding the meaningful differences among products and services. Steven also has taught graduate courses on statistical methods and data analysis. He speaks at conferences and has given numerous seminars on pricing, choice modelling, market segmentation and presenting data.

In an age where customer opinion and feedback can have an immediate, major effect upon the success of a business or organization, marketers must have the ability to analyze unstructured data in everything from social media and internet reviews to customer surveys and phone logs. Practical Text Analytics is an essential daily reference resource, providing real-world guidance on the effective application of text analytics. The book presents the analysis process so that it is immediately understood by the marketing professionals who must use it, so they can apply proven concepts and methods correctly and with confidence. By decoding industry terminology and demonstrating practical application of data models once reserved for experts, Practical Text Analytics shows marketers how to frame the right questions, identify key themes and find hidden meaning from unstructured data. Readers will learn to develop powerful new marketing strategies to elevate customer experience, solidify brand value and elevate reputation.

Table of Contents 1. Who should read this book? And what do you want to do today? 2. Getting ready: capturing, sorting, sifting, stemming and matching 3. In pictures: word clouds, wordles and beyond 4. Putting text together: clustering documents using words 5. In the mood for sentiment (and counting) 6. Predictive models 1: having words with regressions 7. Predictive models 2: classifications that grow on trees 8. Predictive models 3: all in the family with Bayes Nets 9. Looking forward and back

Related Titles Marketing Analytics 9780749474171 £29.99 Decoding the Irrational Consumer 9780749473846 £29.99 Geodemographics for Marketers 9780749473822 £29.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Marketing TITLE NEW TITLE Digital NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Strategy TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW An Integrated NEW Approach Shows how to integrate digital TITLE NEW TITLE NEW NEW TITLE NEW TITLE « TITLE NEW TITLE NEW TITLE to Online Marketing marketing techniques NEW TITLE NEW TITLE NEW TITLEintoNEW TITLE NEW TITLE NEW TITLE NEW an overall coherent business TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE strategy with practical NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW templates andTITLE tips TITLE NEW TITLE NEW TITLE NEW real-world caseTITLE studies NEW TITLE NEW TITLE NEW TITLE « Includes 11 NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW EditionTITLE including Hertz, Adidas, Google, 1 Amazon, BitcoinNEW and many TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE more so you can view bestNEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW Date: TITLE 03/05/2016 practice examples and improve TITLE NEW TITLE NEW TITLE NEW TITLE Price: NEW TITLE £29.99 NEW TITLE your TITLE own digitalNEW marketing strategy NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW TITLE TITLE NEW 9780749477172ITLE differentNEW planningTITLE NEW ISBN Explores Paperback: frameworks 9780749477219NEW NEW TITLE NEW TITLE NEWincluding TITLEvisionNEW TITLE NEW TITLE 9780749474706 based and real-time models so e-book: 9780749474713 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE you can build the strategy and NEW TITLE NEW TITLE employ NEWtechniques TITLE NEW NEW TITLE8W TITLE NEW TITLE that bestTITLE fit Extent:TITLE 296 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW your business needs Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Digital NEW Marketing TITLE NEW Subject: TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Description Author Information TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Digital Marketing Strategy unites digital marketing techniques with business strategy Simon Kingsnorth is a senior digital leader NEWsuch TITLE TITLE NEWSegmentation TITLE NEW TITLE NEW TITLE TITLE NEW and established marketing models as the 7NEW P’s, Porter’s Five Forces, and strategist with NEW a core skillset in digital TITLE Lifetime NEW Value TITLE NEWPositioning TITLE Mapping, NEW TITLE NEW TITLE NEW NEW Targeting and Positioning, Customer and Brand marketing, digital TITLE transformation andTITLE user demonstrating how to formulate the TITLE very best strategy your business. thanNEW TITLE NEW experience. His specialities NEW NEW for TITLE NEW Rather TITLE TITLE NEW include TITLEpaidNEW presenting a ‘one size fits all’ model, the book brings various strategies to life through search, SEO, social media, affiliate andTITLE email TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW the use of best practice case studies. With step-by-step processes, illustrations, charts, marketing, as well as website design and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW checklists and summaries, this clear guide is essential for anyone who needs to learn the development, acquisition, CRM, analytics, TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE strategic aspects of digital marketing. targeting NEW and personalization. From social media to e-marketing and websites, the modern marketer needs to learn how to employ strategic thinking alongside the use of digital media to deliver measurable and accountable business success. Digital Marketing Strategy covers the essential elements of achieving exactly this: planning, aligning with a business strategy, online PR, CRM, user experience, personalization, content strategy, measurement and analysis and even how to present your strategy to successfully win board support and funding.

Table of Contents 1. What is digital marketing? 2. Aligning with your business strategy 3. Barriers and considerations 4. Planning 5. Acquisition 6. Retention and CRM 7. User experience 8. Customer service 9. True personalization 10. Content strategy 11. Tracking, measurement and analysis 12. The future of digital 13. Presenting your structure

Rights Sold Arabic

Related Titles Understanding Digital Marketing 9780749471026 £19.99 Understanding Social Media 9780749473563 £19.99

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Understanding Social Media

This book

How to Create a Plan for Your Business that Works

Edition

« Covers topics such as how

to develop a strategy and programme, budget for activities, set KPIs, determine ROI, create a dashboard and build a team

1111

« Addresses the relationship

Date:

03/04/2015

Price:

£19.99

ISBN Paperback:

9780749473563

e-book:

9780749473570

Extent:

304 pages

Dimensions:

234 x 156mm

Subject:

Digital Marketing

between search and social, analytics, customer experience and risk assessment and management in social media

« Helps readers gauge their own social media score with crib notes and practical exercises

« Serves as both a reference

guide for practitioners and study guide for marketing students

Author Information

Description

Damian Ryan is founder and chairman of The Global Academy of Digital Marketing, a collaborative movement comprised of digital marketers seeking knowledge, case studies, contacts and credible data to help them prosper. He is also a partner with Mediaventura, the UK’s leading corporate finance firm for the TIME (Technology, Internet, Media and Entertainment) sector. Damian is the author of Understanding Digital Marketing and The Best Digital Marketing Campaigns in the World.

Understanding Social Media is the essential guide to social media for students and professionals alike. Drawing on the experience, advice and tips from dozens of digital marketers and social media superstars, it is an extensive crowd-sourced guide to social media platforms. Illustrated throughout with case studies from both successful and failed campaigns, Understanding Social Media democratizes knowledge of social media and promotes best practice, answering questions such as ‘How do you create a compelling social media campaign?’, ‘How do you build and engage with an audience?’ and ‘Where is the line between online PR and social media drawn?’ It is the most comprehensive and practical reference guide to social media available.

Table of Contents 1. Getting started – how to create a compelling social media programme 2. Rules governing the relationship between search and social 3. How to budget for social media activities 4. Setting KPIs and measuring success 5. Understanding social media ROI – what matters and what doesn’t 6. Why social media is central to customer experience 7. How to build a social media team – how to pick the right suppliers 8. Understanding the relationship between online PR and social media 9. The future for social media and the vastly changing landscape 10. Risk assessment and risk management in social media

Rights Sold Arabic

www.koganpage.com

Related Titles Understanding Digital Marketing 9780749471026 £19.99 The Best Digital Marketing Campaigns in the World II 9780749469689 £19.99 Customer-Centric Marketing 9780749472092 £19.99

Understanding Digital Marketing Marketing Strategies for Engaging the Digital Generation

This book

« Explains how to choose

appropriate online marketing channels to get products and services to market

« Provides tips on how to connect

with customers and give them the engagement and interaction they want

« Looks to the future and the

trends which are shaping those opportunities

Edition

3111

Date:

03/06/2014

Price:

£19.99

ISBN Paperback:

9780749471026

e-book:

9780749471033

Extent:

432 pages

Dimensions:

234 x 156mm

Subject:

Digital Marketing

Description

Author Information

The world of digital media is changing at a phenomenal pace. Constantly evolving technologies are transforming not just how we access our information but how we interact and communicate with one another on a global scale. Understanding Digital Marketing is a practical, no-nonsense guide to web marketing, the rules of new media and researching the new generation of digital consumers. Clear, informative and entertaining, it covers key topics such as search marketing, social media, Google, mobile marketing, affiliate marketing, email marketing, performance marketing, customer engagement and digital marketing strategies.

Damian Ryan is founder and chairman of The Global Academy of Digital Marketing, a collaborative movement comprised of digital marketers seeking knowledge, case studies, contacts and credible data to help them prosper. He is also a partner with Mediaventura, the UK’s leading corporate finance firm for the TIME (Technology, Internet, Media and Entertainment) sector. Damian is the author of The Best Digital Marketing Campaigns in the World and is the editor of Understanding Social Media.

One of the best-selling books in the industry, this third edition of Understanding Digital Marketing has been thoroughly revised with more information on core areas such as search, analytics, online PR and content marketing. Complete with in-depth insider accounts of digital marketing successes from brands including Harley-Davidson, Help for Heroes, MercadoLibre and the UEFA Europa League, it remains ‘one of the most comprehensive yet easy-to-read books on digital marketing available’ (The Marketer) and is therefore essential reading for both practitioners and students alike.

Rights Sold First edition: Arabic, Bahasa Malayu

Table of Contents 1. So... you want to go digital??? 2. @first... think! 3. Then build your channel 4. Is it working? 5. Are customers finding you? 6. Understanding social media 7. Understanding e-mail marketing 8. Understanding mobile marketing 9. Understanding performance marketing 10. Understanding online public relations 11. Understanding content marketing 12. Convincing your boss to invest in digital marketing 13. What’s next?

Related Titles

Second edition: Italian, Russian Third edition: Turkish, Vietnamese

Understanding Social Media 9780749473563 £19.99 The Best Digital Marketing Campaigns in the World II 9780749469689 £19.99 Customer-Centric Marketing 9780749472092 £19.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Market Research NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW in Practice TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWtoTITLE An Introduction GainingNEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Greater Market Insight This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Explains how to use market research tools and methods to NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW obtain the most reliable results 1 1 TITLE NEW Edition 31 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Helps readers negotiate the NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW intricate bends of conducting TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/03/2016 effective market research NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £29.99 « Shows anyone who TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE commissions market research ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW how to manage a project Paperback: 9780749475857 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Demonstrates the value of e-book: 9780749475864 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW market intelligence in business strategy TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: 328 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dimensions: 240 x 170mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Market Research NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Paul Hague is MD of B2B International. Market research has never been more important. As organizations become increasingly TITLE TITLE NEW TITLE NEW TITLEdeliver NEW TITLE With 35NEW years ofTITLE experienceNEW runningTITLE market NEW sophisticated, the need to profile customers, customer satisfaction, target certain NEW TITLE NEW TITLE NEW NEW TITLE TITLE NEW TITLE NEW research agencies, his clients include some TITLE audiences, developNEW their brands, optimize prices and more has grown. Lively and accessible, of the largest in EuropeTITLE and Practice isNEW a practical introduction market research tools, approaches TITLE NEWcorporations TITLE NEW NEW Market TITLEResearch NEWinTITLE TITLE NEWtoTITLE the United States. and issues. Providing a clear, step-by-step guide to the whole process – from planning and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW executing a project through to analysing and presenting the findings – it explains how to Matthew Harrison holds aNEW degree TITLE in TITLE NEW TITLE NEW use TITLE NEW TITLE NEW TITLE NEW TITLE tools and methods effectively to obtain reliable results. international management with French fromTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW the University of Bath. Having 16 years of experience, he is CEO of B2B International and previously set up and ran the company’s offices in Beijing and New York. Julia Cupman is a global director of B2B International, where she has led market research projects for over 70 large companies. In 2011, Julia pioneered the Net Value Score which has since been incorporated into several hundred research studies to guide companies on their brand positioning and brand equity. Oliver Truman is a director of B2B International responsible for technical development. Oliver’s clients include Samsung, E.ON, Shell, Microsoft, and Zurich Insurance. He is a graduate in linguistics from Manchester University.

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This fully updated third edition of Market Research in Practice has been revised to reflect the most recent trends in the industry. Ten new chapters cover topical issues such as ethics in market research and qualitative and quantitative research, plus key concepts such as international research, how to design and scope a survey, how to create a questionnaire, how to choose a sample and how to carry out interviews are covered in detail. Tips, advice and new international case studies from the authors’ own extensive experiences are included throughout to ground the concepts in business reality. Accompanied by a range of online tools and templates, this is an invaluable guide for students of research methods, researchers, marketers and users of market research.

Table of Contents Introduction 1. Market research design Part 1 – Uses of Market Research 2. Uses of market research 3. Using market research to segment markets 4. Using market research to improve brand position 5. Using market research to improve customer satisfaction and loyalty 6. Using market research to achieve optimum pricing 7. Using market research to enter a new market

8. Using market research to test advertising effectiveness 9. Using market research to launch new product Part 2 – Qualitative Research 10. Qualitative research 11. Desk research 12. Focus groups 13. Depth interviews 14. Observation & ethnography Part 3 – Quantitative Research 15. Quantitative research 16. Sampling

17. Questionnaire design 18. Face-to-face interviewing 19. Telephone interviewing 20. Self-completion questionnaires 21. E-surveys 22. Data & statistical analysis Part 4 – Reporting 23. Reporting 24. International market research 25. Trends in the market research industry 26. Ethics in market research

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWin TITLE NEW TITLE Ethics Public NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Relations TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW A Guide to Best Practice TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW the concept of « Explores TITLE NEW TITLE NEW TITLE TITLE personal ethicsNEW spilling into the NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWrealm TITLE NEW TITLE NEW TITLE NEW TITLE NEW professional in relation On ine NEW resources to topical issuesNEW such asTITLE sexual NEW TITLE TITLE NEW TITLE NEW TITLE TITLE EditionNEW 3111 TITLE harassment and social media NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Series: NEW TITLE PR in Practice practitioners understand « HelpsTITLE TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE and react to ethical Date: TITLE 03/06/2016 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW consequences in the face of TITLE NEW TITLE NEW TITLEtechnological NEW TITLE NEW TITLE Price: NEW TITLE £24.99 NEW TITLE fast-moving advances NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW ISBN NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE underlying ethical « Relates Paperback: 9780749477264 issuesNEW such as TITLE utilitarianism and TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW moralTITLE relativismNEW to everyday e-book:NEW TITLE 9780749477271 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE issues NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Extent: 200 pages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Dimensions: x 156mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE 234 NEW TITLE NEW Subject: Public Relations TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Ethical practice in any professional discipline is guided by age-old philosophical perspectives, Patricia J Parsons is an associate professor TITLE NEW TITLE NEW TITLE inNEW TITLE NEW TITLE NEW TITLE NEW TITLE but its modern parameters are continually evolving. Ongoing developments technology, and past chair of the Department of Public NEW NEW TITLE NEW inTITLE NEW TITLE NEW social media and social contexts meanTITLE that public relations and its practices particular are TITLE NEW RelationsTITLE at Mount NEW Saint Vincent University constantly changing, and soTITLE are the ethical questions faced by practitioners in the field. in Halifax, Nova Scotia, Canada. She NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE currently teaches public relations ethics NEW TITLE TITLE and NEW TITLE Ethical questions and dilemmas are inherent toNEW public relations, ensuring that NEW TITLE NEW TITLE NEW TITLE NEW to undergraduates along with courses in practitioners operate ethically is fundamental both theNEW professionalism credibility TITLE NEW to TITLE TITLE and NEW TITLE NEW TITLE NEW TITLE NEW TITLE strategy and managing organizational public of the field. Engaging and accessible, Ethics Public Relations a lively exploration NEWinTITLE NEWoffers TITLE NEW TITLE NEW TITLE NEW TITLE relations. She also TITLE provides aNEW consultative of the key ethical concerns present in the public relations world today by way of practical tips and guidance to support those in PR and corporate communications. It covers topics including the roles which lies, truth and honesty play; utilitarianism; practising respect and morality; authorship; conflicts of interest; PR and the corporate ethics programme; moonlighting; the impact of whistleblowing and more.

Written by a leading academic in the field, this fully updated third edition of Ethics in Public Relations includes an entirely new chapter on the uses of ethics in social media, covering topical issues such as blogger engagement and the relationship between employee social media activity and organizational reputation.

practice in healthcare communications and PR through her consultancy, Bio-medical Communications Inc. She is accredited in Public Relations by the Canadian Public Relations Society (CPRS) and is a CPRS fellow.

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Table of Contents Part 1 – What Lies Beneath 1. Before we begin – a new profession, or one of the oldest? 2. Untangling the web: the ‘truth’ and other strangers 3. Truth, trust and the virtue of being ‘good’ 4. Whose rights are right? 5. The trouble with rules 6. Robin Hood ethics Part 2 – Ethics and the PR Practitioner 7. Your staircase to respect 8. The good, the bad and the (almost) ugly: ethics codes 9. Sex and the single (or not) PR practitioner – conflict of interest 10. You... against the world

Part 3 – Strategies and Dilemmas 11. PR ethics and the media: the old and the new 12. PR ethics and social media 13. Persuasion... or propaganda 14. Good causes and bad taste 15. Authorship and deception 16. Blogger engagement – internal image and external reputation Part 4 – Organizations, Ethics & Public Relations 17. The true reality of everyday ethics: making decisions 18. PR and the corporate ethics programme 19. Making business accountable: the ‘new breed’ of PR

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Campaigns that Shook the World

This book

« Provides an insider’s view on

The Evolution of Public Relations

Edition

what makes a great campaign through case studies including Dove, Obama for America, David Beckham, New Labour and Product (RED) amongst others

1111

« Contains exclusive interviews

Date:

03/10/2015

Price:

£14.99

ISBN Paperback:

9780749475093

e-book:

9780749475109

Extent:

224 pages

Dimensions:

234 x 156mm

Subject:

Public Relations

with PR leaders such as Alastair Campbell, Matthew Freud, Simon Fuller and Lord Tim Bell

« Investigates the relationship

between PR campaigns and evolving public opinion, using real-world examples

« Explores the development of

public relations and celebrates PR excellence over the past 40 years

« Features campaigns by Saatchi

& Saatchi, Bell Pottinger, Ogilvy, Freuds, Pitch and other wellknown agencies

Author Information

Description

Danny Rogers is one of the UK’s pre-eminent media and marketing journalists. He has been editor of Campaign and PRWeek and is currently group editor-in-chief of the Brand Republic Group. He has won many industry awards including the British Society of Magazine Editors’ ‘Editor of the Year’ in 2008. Danny has also been a contributing editor to The Independent, The Guardian and Financial Times’ Creative Business, as well as a regular commentator on international broadcast media.

Over the past four decades, a series of PR campaigns have helped to shape popular culture and influence public opinion. Campaigns that Shook the World provides the inside story on the pivotal PR campaigns of the past four decades, following and celebrating the maturation and expansion of the PR industry towards today’s practice. It examines ten of these campaigns in detail from the 1970s to the present day, explaining their strategy and tactics, looking at the imagery and icons they created and interviewing the powerful, flamboyant personalities who crafted and executed these seminal projects. Each chapter is built around extended case studies including Thatcherism (1979), New Labour, The Royal Family, The Rolling Stones (1981), David Beckham, London 2012, Product [RED], The Obama Campaign (2008) and Dove Real Beauty. Featuring a foreword by Sir Martin Sorrell and campaigns by Saatchi & Saatchi, Bell Pottinger, Ogilvy, Freuds, Pitch and other well-known agencies, Campaigns that Shook the World grapples with PR’s uneasy place at the nexus of politics and celebrity, holding the best campaigns up to scrutiny and showcasing just how powerful PR can be as an instrument of change, for the good, and at times for the less than good. It contains insights from Alastair Campbell, Lord Tim Bell, Alan Edwards, Paddy Harverson, Matthew Freud and many others.

Table of Contents Section 1 – Old School Robust Media Battles but with Leadership, Strategy and Innovation 1. Labour Isn’t Working: The election of Margaret Thatcher – 1978-79 2. New Labour, New Britain: Tony Blair’s repositioning of the Labour Party – 1994-2005 3. A right royal Renaissance: Rescuing the British monarchy – 1997-2011 Section 2 – New Approaches in Global Entertainment and Sport, Based on Coalition and Creativity 4. Start me up: Reinventing the Rolling Stones – 1981-82

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5. David Beckham: Way beyond football – 1998-2013 6. London 2012 Olympic Games: Inspiring a generation – 2005 to 2012 Section 3 – Modern Marketing Movements with Digital Convergence and Purpose 7. Product (RED): How Bono changed cause marketing – 2006-2014 8. Obama for America – 2006-2008 9. Dove’s Campaign for Real Beauty – 2003-2013 10. Conclusions

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Marketing This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Communications more underpinning TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Features theory to reflect the current NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWIntegration, TITLE NEW Offline and Online state of play for marketing TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and TITLE NEW TITLE Engagement Analytics communications experts, NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW including mobile, marketing automation, location-based TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE marketing, social media NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE campaigns and audits, content On ineNEW resources TITLE NEW TITLE NEW TITLE NEW TITLE TITLE EditionNEW 6111 TITLE marketing, splitNEW testing,TITLE new NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW listening tools TITLE and analytics TITLE NEW TITLE NEW TITLE NEWand TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/02/2016 case studies « Updated NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW anecdotes include selling,NEW TITLE NEW Price: £39.99 advertising, PR, sponsorship, TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE sales promotions, content ISBN TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW marketing & CRM, gamification, Paperback: 9780749473402 TITLE NEW TITLE NEW NEWand TITLE NEW TITLE NEW TITLE NEW TITLE directTITLE mail, packaging e-book:TITLE 9780749473419 merchandising and websites NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE the latest integrated « Addresses Extent:TITLE 544 pages offlineNEW and online with NEW TITLE NEW NEW TITLE NEW TITLE TITLE NEW TITLE NEW social media approach, with Dimensions: 246 x 189mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE a particular emphasis on Subject: NEW TITLE NEW TITLE NEW TITLE and NEW TITLE NEW TITLE Marketing NEW TITLE NEW analytics, engagement Communications TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE integration NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Marketing Communications provides a comprehensive overview of every aspect of PR Smith is a marketing consultant, NEW NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE marketing communications,TITLE from social media,TITLE advertising, PR and sponsorship to direct bestsellingNEW business author and inspirational NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLEof NEW selling and merchandizing. ItNEW presentsTITLE modern marketing communications theories and speaker. TITLE Paul has helped hundreds tools in an accessible way so readers can fully TITLE understandNEW the landscape achieveTITLE better NEW TITLE businesses, from innovative to TITLE NEW TITLEandNEW NEW TITLE start-ups NEW TITLE results. With a plethora of examples and case studies, as well as online support material for established blue-chip companies, boost NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW lecturers and students, this essential textbook will guide students and practitioners through their results with better marketing. TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE everything they need to know about the changing face of marketing. Ze Zook isNEW an integrated NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLEmarketing NEW TITLE This fully updated 6th edition of Marketing Communications features more of the underpinning theory whilst building on its impressive reputation as a leading practical textbook on the subject. Case studies and anecdotes focusing on recent digital developments bring the latest marketing tools to life. With a particular emphasis on analytics, engagement and integration, it addresses the integrated offline and online with social media approach to reflect the current state of play for marketing communications experts.

Table of Contents Part 1 – Communications Background and Theories 1. New marketing communications 2. Branding 3. Customer relationship management 4. Buyer behaviour 5. Communications theory 6. Marketing communications research 7. Media buying & planning 8. Marketing communications agencies 9. International marketing communications 10. The marketing communications plan 11. The changing communications environment

Part 2 – Communications Tools 12. Selling, social selling, sales management and key account management 13. Advertising 14. Publicity and public relations – online and offline 15. Sponsorship 16. Sales promotions, gaming & content marketing 17. Direct mail – online and offline 18. Exhibitions, conferences and events 19. Merchandising and point of sale 20. Packaging 21. Owned media – websites and social media

author, lecturer, producer and consultant specializing in helping the creative industries fulfil both their missions and business goals. He has worked with the ballet, film and music industries and with sponsors such as Sainsbury’s and The Prince’s Trust.

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Valuable Content Marketing How to Make Quality Content Your Key to Success

This book

« Shows how to create valuable, targeted and discoverable content, thereby turning prospects into buyers and buyers into long-term loyal customers

Edition 2 111 Date:

03/07/2015

Price:

£19.99

ISBN Paperback:

9780749473273

e-book:

9780749473280

Extent:

328 pages

Dimensions:

234 x 156mm

Subject:

Marketing Communications

« Explains exactly what type of

content is needed to promote a business

« Teaches how to produce

valuable content in a clear and compelling way

Author Information

Description

Sonja Jefferson shows you what to write. A content marketing consultant and trainer with a background in professional sales, she founded Valuable Content, which helps business owners get their message across in the right way. She reaches the heart of the message, producing and sharing the right type of information to help a business grow.

From websites, white papers and blogs to tweets, newsletters and video, content is king in the digital world, now more than ever before. Get it right and you have a huge opportunity to connect with clients and customers in ways they appreciate and trust – they’ll be knocking at your door wanting to do business with you. Valuable Content Marketing shows you how to create and share the type of information that clients, customers and search engines really want – on your website, using social media and through more traditional methods. Whether you’re starting a business or aiming to grow, this book shows you how to get better results from your marketing efforts.

Sharon Tanton shows you how to write. Creative Director at Valuable Content, she is a copywriter with a background in crafting stories. Working in radio, television, magazine features and internal communications, she helps companies convey their message in a way that audiences appreciate.

This fully revised second edition of Valuable Content Marketing is a clear, practical guide that helps you make sense of marketing in the digital world and learn to enjoy the journey. It includes new ideas and examples, step-by-step action lists, quick tips and goal-driven chapter summaries to make understanding the key concepts easier than ever. Perfect for small-business owners and sales, marketing and branding professionals as well as practitioners in publicity or corporate communications, it provides inspiration from companies of all sizes that have got valuable content marketing right, from small companies like software development from Desynit to household names like HSBC.

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Table of Contents

First edition: Chinese (Simplified)

Part 1 – Why Valuable Content? 1. Buying has changed. Has your marketing caught up? 2. What is valuable content and why does it win you business? 3. Guiding principles for your valuable content Part 2 – What Valuable Content? 4. Blogging 5. Social media 6. Email newsletters 7. Search engine optimization 8. Deeper written content, e-books, white papers, SlideShares and published books 9. Video, audio, infographics and more

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10. Widen your reach: PR, guest blogging, events and paid advertising Part 3 – How to Supercharge Your Business with Valuable Content 11. Pulling together a valuable content strategy 12. Making your website valuable 13. How to write valuable content 14. How to sell with valuable content: 15. Winning the challenge of constant content generation 16. Troubleshooting Q&A: answers to the big content questions 17. Conclusion and your new manifesto for marketing people love

Retail Marketing Strategy Delivering Shopper Delight

This book

« Includes current insights

derived from neuromarketing research into consumer behaviour

« Provides practical tools that are robust and easy to use to translate the theory into tangible results

« Contains new models for retail brand management based on first-hand experience at major global retailers and suppliers

Edition

1111

Date:

03/11/2015

Price:

£29.99

ISBN Paperback:

9780749476915

e-book:

9780749476922

Extent:

272 pages

Dimensions:

234 x 156mm

Subject:

Retail Studies

Description

Author Information

Basing shopper marketing strategy on customer insights is what differentiates market leading retail brands from weaker competitors. Many retail organizations lack business development and strategic departments that collect experiences, set benchmarks and create models and manuals. Retail Marketing Strategy makes the information available to drive new ways of thinking and make retail practice more agile for everyone.

Constant Berkhout is a passionate practitioner of retail marketing and shopper insights. As Founder and Owner of Rijnbrug Advies, a consultancy based in the Netherlands, and based on more than twenty years’ experience at major companies including De Boer Winkelbedrijven, Kraft Foods, Gillette/P&G and PepsiCo, he develops new ways to grow retail categories and connect with the shopper for a diverse range of food, non-food and supplier clients.

Taking in five key capabilities required for retail excellence, namely in-store execution; organizational development; fact-driven decision making; multi-channel operations, and understanding customers, Retail Marketing Strategy answers some of the most difficult questions in retail including how to innovate to develop new ways to interact with customers across multiple channels, and how to replicate online success stories from other sectors. Practical steps are put forward for collating and interpreting the data generated in shopper activity, helping to make sense of trends and build effective strategy. Guidance is based throughout on neuromarketing research, providing a clear framework for building in experiential elements such as scent or music into the retail environment to really engage with consumers on an emotional level.

Table of Contents Section 1 – Shopper Happiness 1. Delivering shopper happiness Section 2 – Shoppers are People 2. The myth of impulse purchasing 3. Tapping into irrational shopper behaviour 4. Understanding the shopper brain through neuro research Section 3 – Channel Choices 5. Channel preference: The future of the hypermarket channel 6. What the shopper wants from online Section 4 – Fact-driven Decision Making 7. Getting your assortment right 8. Making loyalty card programmes really work 9. Making big data digestible

Section 5 – In-store Execution 10. Unstoppable growth of private label and opportunities for A-brands 11. The inexplicable effect of music 12. Can scents do wonders? 13. Self-scanning is more than labels Section 6 – Organizational Development 14. The birth of category management 15. True customer understanding 16. Shopper marketing: The new phase of trade marketing Section 7 – Embracing the Shopper 17. Retailers in action for more shopper happiness

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Digital Selling NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW How to Use TITLE Social Media TITLE NEW NEW to TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Generate Leads and Sell More NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Explains in a very logical way TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE the need for a new approach to NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW selling, what that is, and how it 1 is applied 1 TITLE NEW Edition 11 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Considers how to complement your personal brand by building TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/04/2016 a reputation, credibility and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £19.99 trust online, and how to grow TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE your following amongst key ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW contacts Paperback: 9780749475079 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Addresses creating value by e-book: 9780749475086 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW having something worthwhile to say and choosing the best TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: 208 pages social networks for your brand NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: SalesTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Grant Leboff is one of the UK’s leading The sales and marketing functions are increasingly converging, with lead generation now TITLE NEW TITLE NEW TITLE NEW frequently TITLE NEW TITLE TITLE NEWand TITLE sales and marketing experts. Continually arising from digitalNEW promotional campaigns, the opportunities for tried and NEW TITLE NEW TITLE NEWconsultative TITLE NEW TITLE diminishing NEW TITLE NEW challenging received wisdom, GrantNEW built TITLE tested sales techniques in the face of scarce customer attention a successful direct marketing company and availability, as well as a plethora of readily accessible comparative TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE product information. in 2002 and soldNEW it six years later. He take part in this NEW process, TITLE salespeople need to understand and interact with customers via NEW TITLE TITLE NEW TITLE To NEW TITLE NEW TITLE NEW now serves as its non-executive director multiple channels, participating in social media in collaboration with marketing to influence TITLE NEW TITLE NEW TITLE NEW purchasing TITLE NEW TITLE NEW TITLE NEW TITLE and runs a strategic consultancy via the decisions and convert contacts to sales. Digital Selling makes sense of the new NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE Sticky Marketing Club Ltd and the Sticky paradigms in which a salesperson nowNEW operates. It outlines the new strategies required to Communication Agency Ltd. He frequently presents at events around the world and regularly contributes to outlets such as the Daily Telegraph, The Independent, The Financial Times and BBC Radio. He is author of Sticky Marketing and Stickier Marketing, both published by Kogan Page.

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make the most of the plentiful opportunities that exist, and provides the practical advice salespeople need to use the social web effectively, generate leads and sell more. Packed with great advice for business people on engaging with their customers online and via social media, Digital Selling explains why embracing the social web is vital, how the sales role changes in a digital environment, the lead generation model in a digital world, how to build your online network and more. As such, sales professionals, digital sales directors, senior directors, SME owners and anyone required to make strategic decisions, implement programmes, and go out and sell seeking new ideas and ways to reach their markets will benefit from this straightforward and practical book from one of today’s thought leaders on digital sales and marketing.

First edition: Chinese (Simplified) Second edition: Spanish

Table of Contents 1. Why traditional selling no longer works 2. Debunking the myth of ‘relationship selling’ 3. Creating value – understanding ‘disruptive selling’ 4. The process behind a successful sale – it’s not about you, it’s about the customer 5. How to disrupt – creating insight part 1 – understanding the customer’s challenges 6. How to disrupt – creating insight part 2 – understanding the customer’s context

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7. Selling is strategic – the need for sales and marketing to work together 8. Building the ‘sales experience’ – defining your company’s market positioning and differentiation 9. The importance of building a narrative 10. Effective prospecting 11. Utilising social media effectively 12. Managing sales performance

Kapferer on Luxury This book

« Addresses the need to

How Luxury Brands Can Grow Yet Remain Rare

demonstrate growth in the face of the many unique challenges to the luxury sector

« Offers expert strategies that

help sustain luxury growth at higher volumes without risking dilution

« Includes recent and

authoritative international research into the basis of the luxury dream and a fresh approach to the specific obstacles to perceived exclusivity posed by the Internet

Edition

1111

Date:

03/03/2015

Price:

£29.99

ISBN Paperback:

9780749474362

e-book:

9780749474379

Extent:

240 pages

Dimensions:

234 x 156mm

Subject:

Luxury Marketing

Description

Author Information

Kapferer on Luxury addresses the No 1 challenge of all major luxury brands today: How can these brands pursue their growth yet remain luxury? How do you reconcile growth and rarity?

Jean-Noël Kapferer is one of world’s foremost thought leaders on luxury and its brands. An active researcher, HEC Paris graduate and PhD-holder from Northwestern University’s Kellogg Business School (USA), Kapferer is co-author of The Luxury Strategy and The New Strategic Brand Management and has written many seminal articles. He is a sought after speaker, leading seminars on luxury all around the world at institutions such as HEC Paris, Tsing Hua University Beijing, Seoul Luxury Business Institute and LBI Shanghai. He is also advisor to the president of INSEEC Business School (Paris).

Kapferer on Luxury offers a selection of the most recent and insightful articles and original essays on the luxury growth challenge from Jean-Noël Kapferer, a world-renowned luxury analyst and co-author of the reference book The Luxury Strategy. Each chapter addresses a specific issue relating to the luxury growth challenge such as sustaining the ‘luxury dream’, adapting the internet to luxury demands, re-widening the gap with premium brands’ competition, facing the demand of the Chinese clients, the importance of non-delocalization, rising sustainable quality and experiential standards, developing real luxury services and managing luxury brands within groups without diluting their equity and more. As such, Kapferer on Luxury is the perfect and timely resource for luxury executives, communication managers, luxury observers and advanced students willing to deepen their understanding of this major luxury challenge.

Table of Contents Part 1 – How Luxury is Changing 1. Sustaining the luxury dream: challenges and insights 2. Abundant rarity: the key to luxury growth 3. The artification of luxury: from artisans to artists Part 2 – Specific Issues and Challenges 4. Luxury after the crisis: pro logo or no logo?

5. Why luxury should not delocalize: a critique of a growing tendency 6. Internet and luxury: under-adopted or ill-adapted? 7. Does luxury have a minimum price?: an exploratory study into consumers’ psychology of luxury prices 8. All that glitters is not green: the challenge of sustainable luxury

Part 3 – The Business Side of Luxury Brands’ Growth 9. Not all luxuries act alike: the distinct business models of luxury brands 10. The LVMH–Bulgari agreement: what changes in the luxury market lead family companies to sell up? 11. Developing luxury brands within luxury groups: synergies without dilution?

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The Luxury Strategy Break the Rules of Marketing to Build Luxury Brands

This book

« Identifies the rules for

Edition 2 111

marketing luxury products and implementing a luxury strategy

Date:

03/09/2012

Price:

£34.99

« Provides the depth required to master luxury marketing strategies

« Includes coverage of human

ISBN Hardback:

9780749464912

e-book:

9780749464929

Extent:

408 pages

Dimensions:

234 x 156mm

Subject:

Luxury Marketing

resources and financial management in the luxury space

Author Information

Description

Jean-Noël Kapferer is a worldwide thought leader and expert on brand management. A Professor of marketing strategy at HEC Graduate School of Management in France, he holds a PhD from Northwestern University, USA and is also a corporate branding consultant. His other books include Kapferer on Luxury and The New Strategic Brand Management, also published by Kogan Page.

The Luxury Strategy, written by two world experts on the subject, provides the first rigorous blueprint for the effective management of luxury brands and companies at the highest level. It rationalizes those business models that have achieved profitability and unveils the original methods that were used to transform small family businesses such as Ferrari, Louis Vuitton, Cartier, Chanel, Armani, Gucci, and Ralph Lauren into profitable global brands. By defining the differences between premium and luxury brands and products, analysing the nature of true luxury brands and turning established marketing ‘rules’ upside down, it has established itself as the definitive work on the essence of a luxury brand strategy.

Vincent Bastien is one of the most experienced senior managers in the luxury business. Formerly MD of Louis Vuitton Malletier and CEO of Yves Saint Laurent Parfums, he has held senior posts at some of the world’s most prestigious luxury brands. He is now Affiliate Professor at HEC Paris, where he teaches Strategy in Luxury.

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This fully revised second edition of The Luxury Strategy explores the diversity of meanings of ‘luxury’ across different markets. It also now includes a section on marketing and selling luxury goods online and the impact of social networks and digital developments, cementing its position as the authority on luxury strategy.

Table of Contents Part 1 – Back to Luxury Fundamentals 1. In the beginning there was luxury 2. The end of a confusion: premium is not luxury 3. Anti-laws of marketing 4. Facets of luxury today Part 2 – Luxury Brands Need Specific Management 5. Customer attitudes vis-àvis luxury 6. Developing brand equity 7. Luxury brand stretching 8. Qualifying a product or service as luxury 9. Pricing luxury

Related Titles 10. Distribution and the internet dilemma 11. Communicating luxury 12. Financial and HR management of a luxury company Part 3 – Strategic Perspectives 13. Luxury business models 14. Entering luxury and leaving it 15. Learning from luxury 16. Luxury and sustainable development: convergences and divergences

Kapferer on Luxury 9780749474362 £29.99 The Management of Luxury 9780749471668 £49.99 The New Strategic Brand Management 9780749465155 £39.99

Management and Leadership

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Management Community of Practice. Patrick Lambe is a world-renowned knowledge management expert, and a founding partner of Straits Knowledge, a global consulting and research firm specializing in knowledge, learning and innovation. He is an Adjunct Professor in Knowledge Management at the Hong Kong Polytechnic University, and Visiting Professor in the Knowledge and Innovation Management PhD programme at Bangkok University.

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people and organizations, including performance management, employee engagement and motivation, strategy and change, and organizational systems management. It brings together known models and theories with leading-edge approaches to facilitate a flexible and intuitive mindset sensitive to the political nature of organizational environments, whether public, private or third sector. Organizational Management leverages case studies drawn from the authors’ international work in global knowledge transfer and consultancy projects across a range of business and industrial sectors including utilities, construction, publishing, aerospace, emergency services and local government.

Table of Contents 1. Management and organization: The 21st century global and international context – Simon Smith 2. Historical and contemporary contexts: The representation and character of ‘modern’ organizations – Peter Stokes 3. Leadership and management: The challenge of performance – Peter Stokes 4. Using critical approaches in managing people and organizations – Caroline Rowland 5. The role of the employee in the service offer: Internal market – Terry Smith & Peter Scott 6. The role of trust and corporate social responsibility in organizations – Martin Mathews & Sarah Leidner

7. Rethinking team-working and team management – Neil Moore 8. Managing Internet user behaviour within organizations: Inter- and intragenerational trends – Jessica Lichy 9. Arts-based methods for organizational change – Alan Owens & Anna Pässilä 10. Improving leadership: A systemic perspective – William Tate 11. Leading and managing people through change and resistance to change – Neil Moore 12. Concluding thoughts

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Thriving in Middle NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW This book Management TITLE NEW TITLE «NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Re-frames and re-evaluates NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLEa Balanced NEW TITLE the roleNEW of middle managers in Developing and NEW today’s organizations, focusing on TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Fulfilling Career in Mid-level the positive aspects of the NEW role NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW Management Presents paths for lateral « TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE development organizations NEW TITLE NEW TITLE NEWacross TITLE NEW TITLE NEW TITLE NEW TITLE NEW as well as up the hierarchy TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE EditionNEW 1111 TITLE NEW TITLE Gives practical advice on building « NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW resilience and managing the TITLE NEW TITLE NEW TITLE NEW NEW TITLE Date: NEW TITLE August 2016 pressures most likely to beTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLEmanagers NEW TITLE NEW TITLE NEW TITLE NEW experienced by middle Price: £24.99 TITLE NEW TITLE «NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE the higher-level Develops ISBN TITLE NEW TITLE NEW management leadership skills TITLE NEW NEW TITLE NEW TITLE NEWandTITLE NEW needed to move from subject Paperback: 9780749474669 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE expert to manager of experts e-book:TITLE 9780749474676 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW strategicTITLE NEW TITLE NEW TITLE NEW TITLE Gives readers TITLE NEW TITLE «NEW TITLEtheNEW tools, knowledge and positive Extent: 256 pages NEW TITLE NEW TITLE NEW TITLE perspective to take controlNEW TITLE NEW TITLE NEW TITLE NEW Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE of theirTITLE mid-levelNEW career and raise their profileTITLE within anNEW TITLE NEW Subject: & NEW TITLE NEW TITLE NEW TITLE Business NEW TITLE NEW organization Management Skills TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Contrary to earlier predictions, recent research shows that the number of people in senior Gordon Tinline is an experienced TITLEpositions NEWisTITLE NEW TITLE NEWcontinue TITLE NEW TITLE TITLE NEW TITLE specialist and middle management actually growing. As organizations CharteredNEW Occupational Psychologist NEW TITLE TITLE NEW TITLE TITLE consultant. NEW TITLE NEW to flatten, the middle becomes the place whereNEW many will spend the majority of theirNEW TITLE NEW and management He worked careers. Thriving in Middle TITLE Management is the new guide to dealing with those pressures with business psychology consultancy NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE specific to the role and maximizing opportunities forge a fulfilling balancedNEW TITLE NEW Robertson Cooper for fifteenTITLE years andNEW now NEWthe TITLE NEWtoTITLE NEWand TITLE TITLE NEW career in the middle. Drawing on the latest research into workplace trends, strategic operates on a freelance basis, delivering TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE management and work-life balance, Thriving in Middle Management focuses on middle training and development programmes to NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE management as an opportunity level, bringing out the flexibility and opportunities for improve employeeTITLE welfare and business influence inherent in the role. Readers will discover: strategies for managing upwards as well as downwards, how to deal effectively with generational differences and an evolving workplace, influencing, empowerment and team-building skills, and stress- and life-management strategies that bring clarity and purpose. With a focus on lateral development and progression as a career choice, Thriving in Middle Management will empower readers to take control of their midlevel career to become more fulfilled, more resilient and more satisfied.

Table of Contents 1. 2. 3. 4. 5. 6. 7. 8. 9.

Life in the middle Life above and below Managing work pressures in the middle Mid-career development Getting the best out of your team Influencing your peers Getting the best out of your boss Life management So what’s next?

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Table of Contents 1. Introduction to marketing 2. Buyer behaviour 3. Marketing strategy 4. Products and services 5. Advertising and promotion 6. Place and distribution 7. Pricing 8. Maths for marketing 9. Managing the marketing organization 10. Marketing and the law 11. Marketing plans and budgets 12. The core

Europe and is currently a visiting fellow at Cranfield University and teaches there regularly. He is also the author of The Business Plan Workbook and Financial Management for the Small Business (both Kogan Page).

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TheNEW 30TITLE DayNEW MBA NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW in Business TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Finance TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE This book YourTITLE Fast Track Guide to NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW NEW TITLE « Allows the reader access to the Business Success TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE financial disciplines, skills and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW language taught at top business 1 schools – at a tiny fraction of 1 TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Edition On ine resources 21 TITLE the expense NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Extensive online appendices TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/01/2016 bring together links to free tools NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £16.99 and learning resources from TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE top business schools’ and other ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW business websites Paperback: 9780749475406 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Includes high profile case e-book: 9780749475413 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW studies such as Waterstones, Travelport, Bebo, IKEA and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: 240 pages Unilever NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Business & NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE Management Skills NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Colin Barrow has spent 15 years applying The 30 Day MBA in Business Finance provides a complete ‘course’ in business finance, TITLE NEWandTITLE NEW TITLE NEW covering TITLE 13NEW TITLE NEW NEW TITLE the principles knowledge acquired key topics which fall underTITLE three main headings – the fundamentals of business NEW TITLE NEW TITLE finance, NEW corporate TITLE capital NEWstructures TITLE and NEW TITLE NEW through his ownNEW MBA to TITLE successfully financial strategies and special topics. Learn runningNEW companies. He hasNEW lectured,TITLE NEW what they NEW teach you at the world’s topTITLE accountancy firmsTITLE and Business Schools and why TITLE TITLE TITLE TITLE NEW NEW researched and collaborated with colleagues it matters to you. With guidance on understanding financial reports, assessing the credit NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW in business schools in the UK, America, worthiness of business partners, determining profitable strategies, raising finance and TITLE NEW TITLE NEW TITLE NEW ensuring TITLE proper NEWrecords, TITLE NEW TITLE NEW TITLE Australia, the Far East and throughout this book contains everything you need to eliminate gaps in your NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Europe and is currently a visiting fellow financial knowledge, think like a financial strategist, move out of your disciplinary at Cranfield University and teaches there regularly. He is also the author of The Business Plan Workbook and Financial Management for the Small Business (both Kogan Page).

straitjacket and become a top manager.

Table of Contents Part 1 – The Fundamentals of Business Finance 1. Financial business reports 2. The rules of the game 3. Analysing financial reports 4. Finance as a value creator Part 2 – Corporate Capital Structures 5. The role of business structures in financing business 6. Debt finance 7. Equity Part 3 – Financial Strategies and Special Topics 8. Risk management 9. Business tax and reporting procedures 10. Mergers and acquisitions 11. Business plans and budgets 12. The core

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Related Titles The Business Plan Workbook 9780749472832 £24.99 Accounting for Non-Accountants 9780749472818 £19.99

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE The NEW 30 Day MBA NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW in International TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE This book BusinessNEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Allows the reader access to the Your Fast TrackNEW GuideTITLE to NEW TITLE NEW TITLE NEW business TITLEskills NEW TITLE NEW TITLE NEW international Business Success TITLE NEW TITLE NEW TITLE NEWschools TITLE– NEW TITLE NEW TITLE NEW TITLE taught at top business at a tiny fraction of the expense NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW On ine NEW resources Provides a thorough grounding TITLE NEW TITLE NEW TITLE EditionNEW « TITLE NEW TITLE NEW TITLE 2111 TITLE in the history of international NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW trade as well as the key new TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/01/2016 topics covered in the world’s NEW TITLE NEW TITLE NEWschools TITLE NEW TITLE NEW TITLE NEW TITLE NEW top business Price: £16.99 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE an online personal « Includes ISBN TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW resource TITLEkit,NEW development links TITLE NEW Paperback: 9780749475420 to teaching resources and video TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE lectures and a list of sources e-book:TITLE 9780749475437 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW and websites essential for TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE keeping ahead NEW of international Extent:TITLE 320 pages NEW TITLE NEW TITLE NEW TITLE around NEW TITLE NEW NEW TITLE NEW business developments the world Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: & NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Business NEW TITLE NEW Management Skills TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Colin Barrow has spent 15 years applying TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW the principles and TITLE knowledgeNEW acquiredTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW through TITLE his own MBA to successfully Description running companies. He has lectured, TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE researched and collaborated with colleagues As business becomes increasingly on succeeding in export markets, the need for NEWreliant TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW in business schools in the UK, America, specialist knowledge in international trade is at its highest. With thorough explanations TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Australia, the Far East and throughout to describe the current international business environment as well as international case NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Europe and is currently a visiting fellow studies which include IKEA, J.D. Wetherspoon, Dell, Amazon and Indian car brand Tata Nano, The 30 Day MBA in International Business will boost your knowledge and help you play a more rounded role in shaping the direction of your organization. It covers all the essential elements of international trade and business, including international marketing strategy, managing international organizations and selecting global strategic partners as well as finance, accounting and human resource management. The 30 Day MBA in International Business is packed with links to free resources from the top business schools as well an online list of sources to keep you informed on all the key business issues.

Table of Contents 1. Introduction to international business 2. The international business environment 3. Global business strategy 4. International marketing strategy 5. Finance and accounting 6. Managing the international organization 7. Human resource management 8. Selecting and maintaining global strategic partners 9. Ethics and social responsibility in the global marketplace 10. Entrepreneurship 11. Preparing the international business growth plan budget 12. The core

at Cranfield University and teaches there regularly. He is also the author of The Business Plan Workbook and Financial Management for the Small Business (both Kogan Page).

Related Titles The Business Plan Workbook 9780749472832 £24.99 International Trade 9780749462376 £24.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Change NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Enterprise NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Management TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWYour TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW How to Prepare TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Organization for Continuous NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Change This book TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Is underpinned by research NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW from over 20,000 people with TITLE NEW Edition 1111 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE over 320,000 data points NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Helps organizations execute TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/04/2016 change faster and more NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW sustainably than their Price: £29.99 competitors TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Explains how to assess change capabilities as a core part of the Paperback: 9780749473013 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE strategic process and create a e-book: 9780749473020 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW legacy for implementing change TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: 272 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dimensions: 234 x TITLE NEW TITLE 156mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Change NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Management TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW David Miller is the Chairman and Founder One of the biggest challenges facing organizations today is the ability to deliver the change TITLE NEW aTITLE NEW TITLE NEW TITLE NEW of Changefirst, global training andTITLE NEW they need NEW in order TITLE to sustain competitive advantage and TITLE adapt to changing economic and NEW TITLE NEW which TITLE NEW TITLE market NEWenvironments. TITLE NEW TITLE NEW TITLE NEW would like to deliver consulting organization specializes However, the gap between what organizations in change management. has helped their capabilities to do soNEW is getting increasingly wider. Enterprise Change Management TITLE NEW TITLEHeNEW TITLE NEW and TITLE NEW TITLE TITLE NEW TITLE organizations successfully implement major provides a practical framework for bridging this gap, with a practical roadmap for helping NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW change for the last 25 years, initially as a organizations to build the sustainable capabilities to implement a portfolio of changes. TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Senior Executive for American Express and bookTITLE introduces five core capabilities and TITLE how to achieve them, as well as the relevant NEW TITLE NEW NEW TITLE This NEW NEW TITLE NEW more recently with clientsTITLE ranging from HSBC, BT, Roche Pharmaceuticals and The Linde Group. Audra Proctor has over twenty years’ experience in multi-industry and international change execution. She is a regular thought leadership speaker at public and client speaking events and currently manages global relationships for Changefirst where she leads continued research and development.

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concepts, frameworks, processes and tools to help readers create a strategy to close the change gap and improve performance in their organization. Based on research on change performance from over 20,000 people over a 19-year period, Enterprise Change Management will help you diagnose the root causes of the organizational change gap, manage demand for change and create the context for successful continuous change in your organization.

Table of Contents Part 1 – Context and Framework 1. Compelling case for building change capabilities 2. Change capability building Part 2 – The Five Capabilities 3. Creating the context for successful change 4. Managing the demand for change 5. Executing single changes 6. Adaptive leadership 7. Hiring resilient people Part 3 – How Organizations Learn to Change 8. Cultures that leverage capabilities 9. Learning and embedding

Related Titles Leading Change 9780749471682 £24.99 Leading Cultural Change 9780749473037 £39.99 Agile Change Management 9780749470982 £34.99

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLEand NEW TITLE Managing This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Leading People TITLE NEW TITLE NEW TITLE NEW students andTITLE NEW TITLE NEW TITLE NEW TITLE « Will equip practitioners the practical NEW TITLE NEW TITLE NEW with TITLE NEW TITLE NEW TITLE NEW TITLE NEW Through skills to manage the emotional TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE aspects of change, vital in today’s Organizational NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW rapidly changing organizations TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Change culturally transferable « Contains NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW tools and frameworks and case The theory and practice of TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE material sustaining change through people NEW TITLE NEW TITLE NEW TITLEof leading NEW TITLE NEW TITLE NEW TITLE NEW the benefits « Outlines TITLE NEW TITLE NEW TITLE the NEW TITLE NEW TITLE NEW TITLE NEW TITLE and managing human EditionTITLE 1111 NEW TITLE NEW dynamics of change which NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW include: a more committed TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE workforce and more sustainable Date: TITLE 03/02/2016 NEW TITLE NEW TITLE NEWperformance TITLE NEW TITLE NEW NEW TITLE NEW operational Price: £34.99 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE global case studies « Includes ISBN TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW including Kodak, Nissan and Paperback: Yahoo, both short and long, used TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW 9780749474195 TITLE NEW TITLE throughout the book to help e-book:TITLE 9780749474201 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW apply the theory to practice. TITLE NEW TITLE NEW NEW TITLE NEW TITLE TITLE NEW TITLE Extent: NEW 416 pages TheyTITLE will provide a framework NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW for diagnosing issues andNEW for Dimensions: 234 x 156mm formulating interventions TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Change TITLE NEW TITLE Subject: NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Management NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Tremendous forces for change are radically reshaping the world of work. Disruptive Dr Julie Hodges is an academic, author and TITLE NEWmodels TITLE NEW TITLE TITLE NEW TITLE NEW TITLE Director NEWofTITLE innovations, radical thinking, new business and resource scarcity areNEW impacting consultant. She is currently MBA NEW TITLEchange NEW TITLE NEW TITLE NEW TITLE NEW TITLEBusiness NEW every sector. Although the scale of expected is not unprecedented, what is unique is TITLE NEW programmes at Durham University the pervasive nature of the TITLE change and its accelerating which people inNEW organizations School and a lecturer and researcher NEW TITLE pace NEW TITLE TITLE NEW TITLE NEW TITLE NEW into TITLE have to cope with. Structures, systems, processes and strategies are relatively simple to change in organizations. Julie has a PhD NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW understand and even fix. People, however, are more complex. Change can have a different in the impact of change on levels of stress TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE impact on each of them, all of which can cause different attitudes and reactions. Managing among middle managers in organizations. NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE and Leading People through Organizational Change is written for leaders with the key Before entering the academicNEW world Julie responsibility of managing people through transitions. Managing and Leading People through Organizational Change provides a critical analysis of change and transformation in organizations from a theoretical and practical perspective. It addresses the individual, team and organizational issues of leading and managing people before, during and after change, using case studies and interviews with people from organizations in different sectors across the globe. This book demonstrates how theory can be applied in practice through practical examples and recommendations, focusing on the importance of understanding the impact of the nature of change on individuals and engaging them collaboratively throughout the transformation journey.

Table of Contents 1. 2. 3. 4. 5. 6. 7. 8.

The context and nature of change The impact of organizational change on emotions Individual sense making processes Leading people through change Fostering commitment and ownership Engaging people through dialogue Understanding and carrying out culture change The role of HR in change in transitioning people through change 9. Building capabilities for change 10. Ethics, sustainability and change

worked as a management consultant for over 20 years in several profit and non-profit organizations, including the British Council, Vertex, PwC and RBS.

Related Titles Neuroscience for Organizational Change 9780749474881 £29.99 Engaging Change 9780749472917 £29.99 Making Sense of Change Management 9780749472580 £34.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW for TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Neuroscience NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Organizational TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWThis TITLE book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Change « Offers practical science-based TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE advice on engaging and supporting An evidence-based practical employees during times of change NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW guide to managing change TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW« TITLE Includes examples of what has actually worked in real NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW organizations including Lloyds TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Bank, Network Rail, John Lewis and 1 1 Edition NEW TITLE 11 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Oracle TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Provides the evidence that some Date: 03/02/2016 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE« NEW of what is already being done Price:NEW TITLE £29.99NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE in organizations is really getting results, and so helps the HR NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW ISBN practitioner to prove their worth TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Paperback: 9780749474881 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE« NEW Includes questions and checklists at e-book: 9780749474898 the end of each chapter to help the TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE reader to find their own solutions NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW for creating a more engaged Extent: 224 pages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE mind set in their organization Dimensions: 234 xTITLE 156mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW during change, based on a better NEW TITLE NEW understanding of the brain Subject: Change TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Management NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Hilary Scarlett is a consultant, writer and An understanding of how their employees’ brains work enables organizations to build TITLE TITLE NEW TITLE NEW cultures, TITLE design NEWstructures TITLEandNEW TITLE NEW speaker,NEW and Director of Scarlett & Grey. processes that help them TITLE to be more innovative, productive NEW TITLE NEWEurope, TITLE NEW NEW TITLE NEW TITLE NEW TITLE Her work has spanned the US and TITLE and engaged. This has lasting impact in terms of meetingNEW business objectives and becoming Asia and concentrates on the development an employer of choice. It is more important than ever that senior leadership and HR are TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE of people-focused change management showing a better understanding of why their employees react to situations in a certain way, NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW programmes, coaching and employee what they need from their working relationships, and how they might be better motivated. TITLE NEW TITLE NEW TITLE NEW Neuroscience TITLE NEW TITLE NEW TITLE NEW TITLE engagement. She is currently conducting for Organizational Change shows how to put the findings from neuroscience NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLEproviding NEWevidence TITLEthat what HR practitioners are research into applied neuroscience with into action within an organization, four major organizations in the private and public sectors. Hilary has also been working with Professor Walsh of University College London to apply cognitive neuroscience to practical management tools. In 2014, she was awarded the contract to design and deliver neuroscience masterclasses for Senior Civil Servants by Civil Service Learning.

already doing is working and why. Neuroscience for Organizational Change looks at the importance of communicating change effectively, why telling stories is helpful in doing so, and how employees’ interactions with one another help them to adjust to change. It also shows how a better understanding of the brain enables better planning of organizational change, ensuring a focus on the end goals. Drawing on the author’s successful masterclasses, Neuroscience for Organizational Change provides practical guidance and examples from big-name organizations such as Lloyds Banking Group, Department for Business, Innovation & Skills, Orbit Housing Group and BAE Systems. Each chapter includes checklists and questions to help the reader to reflect on what they might take away and apply to the specific context of their own organization.

Table of Contents

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Part 1 – The Challenge 1. Introduction 2. The basics about our brains 3. Why brains don’t like organizational change Part 2 – What Can We Do? 4. Performing at our best during change 5. Our social brains – the role of leaders and managers 6. Managing emotions during change 7. Decision-making & bias

Related Titles 8. Communicating & the role of storytelling 9. Involving people in change 10. Planning change with the brain in mind 11. Providing the evidence – research in four organizations using applied neuroscience

Engaging Change 9780749472917 £29.99 Managing and Leading People through Organizational Change 9780749474195 £34.99 Leading Change 9780749471682 £24.99

Making Sense of Change Management This book

« Provides critical knowledge for

line managers facing change and project managers who want to know how change works

« Introduces two new chapters on Project-Led Change and Culture-Led Change to guide managers through this novel and valuable territory

« Stimulates readers to broaden

their understanding of different cultural approaches through case studies and examples

A Complete Guide to the Models, Tools and Techniques of Organizational Change Edition

4111

Date:

03/03/2015

Price:

£34.99

ISBN Paperback:

9780749472580

e-book:

9780749472597

Extent:

464 pages

Dimensions:

240 x 170mm

Subject:

Change Management

Description

Author Information

The world we live in continues to change at an intense rate. In order to succeed over the next few years, organizations must adapt to tough market conditions by changing their strategies, their structures, their boundaries, their mind sets, their leadership behaviours and of course their expectations of the people who work within them.

Esther Cameron is one of the founding Directors of innovative, niche change consultancy Integral Change Consulting Ltd, where she specializes in complex organizational change projects that support moves towards high performance. Previously a lecturer in Change Management for the University of Bristol, she has been collecting and experimenting with approaches to change across different levels of organizational systems for 25 years. This has involved work in the UK, mainland Europe, North America, South Africa and South East Asia.

Ideal reading for anyone who is currently part of, or leading, a change initiative, Making Sense of Change Management is the definitive text in the field of change management, with over 30,000 sales to date. Aimed at students and professionals alike, it provides comprehensive coverage of the models, tools and techniques of successful change management with a focus on individual, team and organizational change to help you apply each concept to unique situations. Now in its 4th edition, it includes a new chapter on exploring the integration of change management with project management and a completely revised and updated section on culture change that takes into account emerging thinking and practice.

Table of Contents Part 1 – The Underpinning Theory 1. Individual change 2. Team change 3. Organizational change 4. Leading change 5. The change agent Part 2 – The Applications 6. Restructuring 7. Mergers and acquisitions 8. Culture and change 9. Project- and programme-led change Part 3 – Emerging Inquiries 10. Complex change 11. Leading change in uncertain times

Related Titles Managing and Leading People through Organizational Change 9780749474195 £34.99 Leading Change 9780749471682 £24.99 Big Change Best Path 9780749469429 £29.99

Mike Green is Director of Transitional Space Ltd, a company dedicated to individual, team and organizational development. He is a Visiting Fellow at Henley Business School where he tutors and coaches in Leadership and Change. Mike also delivers bespoke and accredited learning programmes in Change Management to senior managers and change agents in UK, mainland Europe, Africa and the Middle East. He consults in the public, private and the not-for-profit sectors.

Rights Sold First edition: Russian, Portuguese Second edition: Portuguese (Brazil) Third edition: Polish, Russian

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The Effective Change Manager’s Handbook

This book

« Is the official guide for the first

Essential Guidance to the Change Management Body of Knowledge Edition

ever Change Management Body of Knowledge, created by Change Management Institute and APMG

« Provides a strong base level

1111

Date:

03/11/2014

Price:

£39.99

ISBN Paperback:

9780749473075

e-book:

9780749473082

Extent:

632 pages

Dimensions:

240 x 170mm

Subject:

Change Management

knowledge for continuing professional development across the discipline

« Enables change managers to

effectively advise and coach senior colleagues and those sponsoring or leading change initiatives

Co-published by

Author Information

Description

Richard Smith (Editor) is a specialist in organizational development-related people development issues. The Chief Examiner for APMG Change Management products and lead author of the first global Change Management Body of Knowledge for the Change Management Institute, he is also a Fellow of the CIPD.

The change management profession is no longer in its infancy. Readily identifiable in organizations and in business literature it is no longer reliant on parent disciplines such as organizational development or project management. Change management is itself in a state of change and growth – the number of jobs is increasing and organizations are actively seeking to build their change management capability.

Ranjit Sidhu is an accredited trainer for APMG-International’s Change Management, AgilePM, and Facilitation qualifications, and the AXELOS PRINCE2® certification. Ranjit is also a certified SCRUM trainer, a coach and certified trainer of NLP, an Assessor for the APM Practitioner, and a co-author of the Change Management Institute’s Change Management Body of Knowledge (CMBoK). David King is an Examiner in Change Management for global qualifications body APM Group International and a co-author of the Change Management Institute’s Change Management Body of Knowledge (CMBoK). Dan Skelsey’s career as a programme manager, change manager and educator has spanned five continents. Dan is an examiner for the APMG change management qualifications, and was one of four authors for the first global Change Management Body of Knowledge. He has a masters from Cambridge and is a graduate of the Australian Institute of Company Directors.

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The Effective Change Manager’s Handbook, the official guide to the CMI Body of Knowledge, is explicitly designed to help practitioners, employers and academics define and practise change management successfully and to develop change management maturity within their organization. A single-volume learning resource covering the range of underpinning knowledge required, it includes chapters from esteemed and established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. Covering the whole process from planning to implementation, it offers practical tools, techniques and models to effectively support any change initiative.

Table of Contents 1. A change management perspective – Richard Smith 2. Defining change – Robert Cole, David King and Rod Sowden 3. Managing benefits: Ensuring change delivers value – Stephen Jenner 4. Stakeholder strategy – Patrick Mayfield 5. Communication and engagement – Ranjit Sidhu 6. Change impact – Caroline Perkins 7. Change readiness, planning and measurement – Nicola Busby

Related Titles 8. Project management: Change initiatives, projects and programmes – Ira Blake 9. Education and learning support – Richard Smith 10. Facilitation – Dan Skelsey 11. Sustaining change – Helen Campbell 12. Personal and professional management – Ray Wicks 13. Organizational considerations – Tim Cole, Martin Lunn, Una McGarvie and Ric Rouhof

Making Sense of Change Management 9780749472580 £34.99 Agile Change Management 9780749470982 £34.99 Enterprise Change Management 9780749473013 £29.99

This book

« Provides practical guidance

based on case studies of how change works in practice in different organizations around the world

« Highlights new and unique

research: ChangeTrack Research has built the largest database on journeys of change ever constructed over a 10 year period and across more than 150 companies and 500 change journeys of all types

« Equips the reader with new and effective analytical tools and approaches to manage change processes in organizations

« Challenges many of the myths around change management with evidence from the data

Big Change, Best Path Successfully Managing Organizational Change with Wisdom, Analytics and Insight Edition

1111

On ine resources

Date:

03/10/2015

Price:

£29.99

ISBN Paperback:

9780749469429

e-book:

9780749469436

Extent:

320 pages

Dimensions:

234 x 156mm

Subject:

Change Management

Description

Author Information

Using modelling from ChangeTrack Research, Big Change, Best Path brings unique insights to the dynamics and process of organizational change, understanding success and failure, defining and describing the levers and conditions of change, and the patterns and paths of organizational change. It shows that a whole new way of managing change is possible, from empirical benchmarking, predictive approaches that highlight the specific actions needed at any point of a change programme, and visualization for senior managers to show how each part of an organization is responding. The authors also challenge many of the myths of change management and the dynamics of how organizations respond to change, clearly showing the common pitfalls and misunderstandings. Big Change, Best Path explains a new, more analytical way and process for driving successful change, and presents a groundbreaking vision for the future of how organizations can become more agile and resilient.

Warren Parry is a managing director in Accenture Strategy with deep expertise helping global clients navigate complex organizational change. Previously, as the founder and CEO of ChangeTrack Research – which was acquired by Accenture in April 2013 – Warren pioneered the development of Change Tracking, a predictive analytics system based on 10 years of research which helps organizations navigate and manage large-scale organization change. Change Tracking is used by more than 150 organizations in 50 different industries and 25 countries. With more than 20 years of experience, Warren has lodged 16 patents, has published in international journals and speaks regularly at industry conferences. He is based in Sydney, Australia.

Table of Contents 1. Changing how we change 2. Understanding change through maps 3. High performance: Reach the highest levels of performance 4. Off track: When everything falls apart 5. Unsustainable: When change is at the crossroads 6. Struggling under pressure: When teams falter 7. On track: Win the war for resources and move out of the middle ground 8. In the dark: Mobilize around the vision 9. Sleepy in success: Get back in the game 10. Building momentum: When good is not good enough to jump to the next level 11. On the run: Keep it together when the goal is rapid growth 12. Vision for the future: Changing the way we change

Related Titles Leading Cultural Change 9780749473037 £39.99 Leading Change 9780749471682 £24.99 Data-Driven Organization Design 9780749474416 £34.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Social NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Entrepreneurship TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and Innovation « Showcases innovative solutions TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE to social problems through case International Case Studies NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW studies from Africa, India, the and Practice TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE United States and Europe NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Draws out the lessons learnt TITLE NEW Edition by each innovator, enabling 1111 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE the reader to learn from their NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW successes and mistakes TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/03/2016 « Bridges the gap between NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £29.99 business and social TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE entrepreneurship by exploring ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW new business models to support Paperback: 9780749475918 social innovation TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE e-book: 9780749475925 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Provides inspiration and practical guidance for TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: 272 pages social entrepreneurs and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW those studying social Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE entrepreneurship Subject: Corporate NEW TITLE NEW TITLESocial NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Responsibility TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE and NEW NEW look TITLE NEWand affordable solutions Social innovation socialTITLE entrepreneurship for creative Ken Banks (editor), founder of global TITLE NEW TITLEkiwanja.net, NEW TITLE NEW to TITLE TITLE Fuelled NEW byTITLE NEW specific NEW societal problems. the spread of theTITLE internet and the ubiquity of non-profit organization are more peopleNEW workingTITLE to solve pressing NEW TITLE TITLE ofNEW TITLE mobile NEWphones, TITLEthere NEW TITLE NEW social and environmental devotes himself NEW to the application the world today than everTITLE before in NEW human history. mobile NEW technology for positive socialTITLE and TITLE TITLE NEW NEW problems TITLE inNEW TITLE NEW TITLECase Studies in Social Entrepreneurship and Innovation presents the journeys of pioneering – and often environmental change in the developing NEW TITLE NEW TITLE NEW TITLE accidental NEW TITLE NEW TITLE NEW TITLE NEW – social innovators who, faced with a problem, used their courage, tenacity and world. He is a PopTech Fellow, a Tech TITLE NEW TITLE NEW TITLE NEW creative TITLEthinking NEWtoTITLE NEW TITLE NEW TITLE find a solution. Awards Laureate, an Ashoka Fellow and a NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW National Geographic Emerging Explorer. He These cases do not gloss over the setbacks andTITLE the dead ends social entrepreneurs can was elected a Fellow of the Royal Society of Arts in 2012, and in 2013 he was nominated for the prestigious TED Prize.

face. Instead, readers will gain a realistic insight into the challenges and an engaging look at the problem-solving mindset needed to overcome them. From a life-saving project to bring solar-powered lighting to midwives in Nigeria, to a news dissemination service that’s grown from small beginnings to have a global impact, each case study draws out the lessons learnt by the innovators, providing guidance and advice for those looking to follow in their footsteps. Case Studies in Social Entrepreneurship and Innovation is an invaluable resource for social entrepreneurs and innovators looking for new ideas and insight into what really works – and what doesn’t. This book is an inspiring read for anyone with a social conscience and a desire to change their world for the better.

Table of Contents 1. Mobile data collection in Africa – Joel Selanikio 2. Developing a solar-based lighting solution to save lives in maternity wards around the world – Laura Statchel 3. Therapeutic massage for autism – Lousia Silva 4. Social data visualization in the MENA Region – Joumana al Jabri and Jessica Anderson 5. Reconnecting lost families across the globe – Refugees United

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6. Improving literacy rates in India through the use of same-language film subtitling – Brij Kothari 7. Education and computing for young people in South America – Rodrigo Baggio 8. Changing systems and improving health outcomes through entrepreneurial work in drug development for rare genetic conditions – Sharon Terry 9. Using surplus food to strengthen communities: a community-led model

that diverts surplus food away from landfill to those who need it – Foodcycle 10. A web-based facility that revolutionizes how breaking news is disseminated worldwide from Kenya, South Sudan and Uganda – Erik Hersman 11. An innovative organization which fights for the rights of people denied access to lifesaving medicines in India – Priti Radhakrishnan

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Virtual This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Leadership practical solutions for TITLE NEW TITLE «NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Provides leaders and managers who want NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWfor TITLE NEW Practical Strategies Getting to get the best results from their TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW the Best Out of Virtual WorkTITLE and virtualTITLE teams andNEW their virtual NEW TITLE NEW TITLE TITLE NEW TITLE NEW work NEW TITLE NEW TITLE NEW Virtual Teams TITLE NEW TITLE «NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Uses a range of case studies and NEW TITLE NEW TITLE NEW TITLEwhatNEW examples to highlight really TITLE NEW TITLE NEW TITLE NEW worksTITLE and what NEW doesn’t TITLE NEW TITLE TITLE NEW TITLE NEW EditionNEW 111 TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW tools and checklists « IncludesNEW to adapt and use for readers TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/05/2016 in their own practice, cutting NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £19.99 down on preparation time for TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE meetings and enhancing their ISBN TITLE NEW TITLE NEW effectiveness NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Paperback: 9780749475963 TITLE NEW TITLE «NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE readers to develop a GuidesTITLE facilitative leadership approach e-book:TITLE 9780749475970 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW through reflective questions and NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE exercises Extent:TITLE 272 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW Gives proven tools, guidance « Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE and strategies to keep virtual Subject: NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Leadership NEW TITLE NEW team members engaged and TITLE NEW TITLE NEW TITLE delivering resultsNEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW The future of work is virtual, with dispersed teams, telecommuting, remote working and Dr Penny Pullan is a thought leader in NEW TITLEandNEW TITLE TITLE NEW TITLE NEW TITLE virtual meetings becoming TITLE the norm in many sectors industries aroundNEW the world. the field of virtual TITLE leadership,NEW specializing NEW TITLE and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW At its best, virtual working can be productive creative, tappingNEW into theTITLE best people in leading risky change projects involving wherever they are and bringing skills and experience together efficiently and at low cost. virtual teams. She is a director of TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE But it can also lead to isolated and disengaged ineffectiveNEW communication, Making Projects whose clients NEW NEW TITLE workers, NEW TITLE TITLE and NEW TITLE NEW TITLEWork, NEW TITLE uncoordinated and even counterproductive activity. Leading a virtual team in our fast-paced include multinational companies across TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE world requires a new portfolio of skills and a new, facilitative approach to leadership. many sectors, from drug companies to NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE manufacturers, from IT multinationals to Virtual Leadership provides practical strategies, tools and solutions for the key issues that leaders face in managing at a distance. How can I provide leadership, motivation and vision through virtual channels? How do I make virtual meetings effective, engaging and productive, and ensure actions are followed through? How do I create engaged and cohesive teams across distance, cultures and languages? How do I prevent virtual team members silently checking out of the team, distracted by local challenges and offline issues? In Virtual Leadership, Penny Pullan draws on her extensive experience in developing leaders for a virtual world, providing you with the inspiration and confidence and the practical tools you need. Enhanced with case studies and examples from a range of organizations and settings, this is the essential guide to making a difference as a leader of virtual work.

Table of Contents

Related Titles

1. 2. 3. 4. 5.

Flat World Navigation 9780749473938 £19.99

6. 7. 8. 9.

What’s wrong with virtual work? Virtual leadership: Mindset and approach Virtual working with others Using technology Leading virtual meetings – the core of virtual working Leading virtual work outside of meetings Working across cultures, time-zones, languages and generations Potential pitfalls and how to overcome them Putting your leadership into practice

banks. She has run the Virtual Working Summit since 2010 with thousands of participants from around the world. She is the author of Business Analysis and Leadership (2013) also published by Kogan Page.

The Mindful International Manager 9780749469825 £24.99 Leadershift 9780749463038 £14.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Building NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Tomorrow’s TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Executive Leaders TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE The TITLE Three Pillars Nine NEW HabitsTITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW NEWand TITLE This book that Inspire Trust TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Empowers the reader to become NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW confident in applying a trust-building strategy that will improve their TITLE NEW Edition 1111 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE leadership capabilities and the NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW performance of their team TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/04/2016 « Presents a new model of Three Pillars NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £24.99 of Building Trust, built on rigorous TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE research and exclusive interviews with ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW CEOs of leading global organizations Paperback: 9780749474225 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Unpacks the concept of trust and e-book: 9780749474232 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW explores which aspects readers can TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE control and influence Extent: 240 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Leadership NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW John Blakey is a leading executive coach The topic of trust has been at the head of the business agenda since the global financial TITLE NEW TITLE TITLE NEW crisis TITLE NEW TITLE NEW TITLE TITLE and board advisor workingNEW with CEOs of 2007-2008 and the subsequent ongoingNEW stream of financial scandals. However, NEW TITLE NEWaround TITLE NEW TITLE the NEW TITLE TITLE NEW TITLE NEW and elite sport coaches the globe. business world’sNEW response has lagged behind and recent surveys show levels of trust His business experience includes time as in organizations and corporations remain dangerously low. Building TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Tomorrow’s Executive a FastTITLE Track 100 NEW entrepreneur, FTSE100 leaders createTITLE a trust-building a globalized, technology-enabled, NEW TITLE NEW TITLE Leaders NEW helps TITLE NEW NEWstrategy TITLEfor NEW International Managing Director and diverse and increasingly sceptical world. TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Chair/Director of a number of voluntary innovativeNEW coaching exercises, inspirational and informative interviews with NEW TITLE NEW TITLE NEW TITLE Through NEW TITLE TITLE NEW TITLE organizations. He is a regular speaker at international business conferences and is an advisory board Chair for Vistage, the world’s largest CEO membership organization. His previous book Challenging Coaching is a standard coaching text. He has an MBA from Aston Business School and is currently researching a PhD on the role of CEO leadership in building organizational trust.

CEOs who have demonstrated success in building trust, and underpinned by rigorous academic research, Building Tomorrow’s Executive Leaders gives leaders the tools to build trust through three key areas: ability, integrity and benevolence. Moving from self to organizational transformation, leaders will set their organizations on a path to better reputation, more sustainable operations and a governance structure and ethos that supports trustworthy behaviour at all levels. With tools for measuring and developing organizational trust and focused strategies for handling trust violations, the ever-changing work environment and a diverse workforce from baby boomers to Generation Y, Building Tomorrow’s Executive Leaders is an essential tool for leaders who want to create a positive long-term legacy.

Table of Contents Part 1 – Trust Lost and Trust Regained 1. A broken model 2. Three pillar leadership Part 2 – The Nine Habits of Trustworthiness 3. Pillar one: Habits of ability 4. Pillar two: Habits of integrity 5. Pillar three: Habits of benevolence 6. Cracks in the pillars Part 3 – Organizational Foundations 7. Organizational foundations 8. Conclusion

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Related Titles The Responsible Leader 9780749471811 £19.99 The Reconnected Leader 9780749472320 £24.99 Creating Authentic Organizations 9780749471439 £24.99

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Neuroscience book NEW TITLE NEWThis TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW for Leaders Translates brain science intoTITLE NEW TITLE TITLE NEW TITLE« NEW TITLE NEW NEW TITLE NEW TITLE behavioural insights to help you NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW A Brain Adaptive Leadership understand yourself and others TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE Approach better and improveNEW your leadership NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW performance TITLE NEW TITLE« NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE Offers a TITLE practical, easy-to-follow NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW method with steps, tips, useful exercises and ideas for leaders and NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE EditionNEW 1111 TITLE NEW TITLE managers to implement NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Relates theory TITLE NEW TITLE« NEW TITLEto practice NEWthrough TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/04/2016 case studies, examples and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £19.99 situations from real business life TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Encourages easy application through ISBN TITLE NEW TITLE NEW NEW TITLE NEW«TITLE NEW TITLE NEW TITLE NEW bullet-point summaries of leadership Paperback: 9780749475512 TITLE NEW TITLE NEW TITLE NEW TITLE actions for each step, with tools for NEW TITLE NEW TITLE NEW TITLE reflectionNEW and evaluation measureTITLE NEW e-book:TITLE 9780749475529 NEW TITLE NEW TITLE TITLEto NEW NEW TITLE NEW your progress TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent:TITLE 272 pages Draws together NEW TITLE NEW«TITLE NEWexisting TITLEinsights NEW TITLE NEW NEW TITLE NEW from neurological and behavioural Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE science and new primary research Subject: NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Leadership NEW TITLE NEW to support a tried-and-tested TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE framework for personal change NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Modern science has shown that in order to behave more productively in complex business Dr Nikolaos Dimitriadis is a consultant TITLEandNEW TITLE NEWofTITLE TITLE NEW TITLE NEW TITLE NEW TITLE situations, we need to understand alter the inner workings our brain.NEW With insight and lecturer in management, leadership, NEW TITLE NEW NEW TITLE TITLEandNEW TITLE NEW from applied neuroscience, behavioural economics and TITLE psychology, the brain can be NEW TITLE NEW neuromarketing communications. He retrained and become our most valuable asset. Neuroscience for Leaders takes a practical is Development Director of the Executive TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE approach and offers an easy-to-implement framework making the behavioural Development Centre at the Sheffield NEW TITLE NEWforTITLE NEW TITLEchanges NEW TITLE NEW TITLE NEW TITLE NEW to become a more effective leader. University International Faculty, City TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE College, located in South East Europe, Drawing upon their own research andNEW practicalTITLE experience, Nikolaos Dimitriadis andTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and he also teaches regularly on the Alexandros Psychogios present a flexible framework for fine-tuning the leadership brain. The Brain Adaptive Leadership approach is a step-by-step guide to fine-tuning your mindset in four key areas that will lead to more effective leadership: enhancing the way you think, understanding and nurturing emotions, shaping automated brain responses and developing dynamic relations. In Neuroscience for Leaders, the authors explain both the underlying science and how to apply its findings in business, demonstrating why and how you can become a better leader through brain-based learning. Case studies and business examples from organizations spanning a wide range of sectors and countries give readers real world insights to improve their own practice. With tools, managerial tips and clear actions to implement the method straight away, Neuroscience for Leaders is an invaluable companion to managers and leaders at any organizational level who want to gain the brain edge.

Table of Contents Introduction Pillar 1 – Thinking 1. Powerful brain, powerful leader 2. Clear mind, strong direction 3. Better performance, more followers 4. Summary of Pillar 1 Pillar 2 – Emotions 5. More emotion, better decisions 6. Right emotion, right action

Related Titles Summary of Pillar 2 Pillar 3 – Automaticity 7. Gut reaction, faster solution Summary of Pillar 3 Pillar 4 – Relations 8. More connected, more successful 9. Brain communications, definite results Summary of Pillar 4 Conclusions

Neuroscience of Organizational Change 9780749474881 £29.99

Sheffield Executive MBA and other masters programmes in the region. As an awardwinning communications and marketing consultant, Nikos worked with international brands such as IKEA, Nestlé, Holcim, Pierre Fabre and Banca Intesa Sanpaoplo. Dr Alexandros Psychogios is a researcher and consultant in leadership and complexity, organizational behaviour and change, and brain-based leadership. He is an Associate Professor on OB and HRM at Hull University Business School, a Research Visitor in South Eastern European Research Centre (SEERC) and an Associate Researcher in GNOSIS Research Group of the Management School at the University of Liverpool.

Neuroscience for Coaches 9780749472375 £29.99

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4D Leadership

This book

Competitive Advantage Through Vertical Leadership Development

Edition

« Improves your leadership

capacity to think strategically, solve complex problems, lead organizational change and engage with stakeholders at all levels

1111

« Gives you a roadmap to assess

Date:

03/12/2015

Price:

£19.99

ISBN Paperback:

9780749474645

e-book:

9780749474652

Extent:

240 pages

Dimensions:

234 x 156mm

Subject:

Leadership

your current performance and make a step-change to the next level of development

« Draws on insights from

neuroscience to create a selfdevelopment programme that is proven to yield results

« Provides you with a significant

competitive advantage by preparing you for leadership in a volatile, uncertain, complex and ambiguous (VUCA) business environment

Author Information

Description

Dr Alan Watkins is CEO and Founder of Complete Coherence, a consultancy that brings the latest approaches from neuroscience, physiology and systems theory to the human performance challenges faced by business leaders around the world. A qualified physical and neuroscientist, he has been an affiliate professor of leadership at the European School of Management, London, and a previous honorary senior lecturer in neuroscience and psychological medicine at Imperial College, London. Dr Alan Watkins’ TED Talks have viewing figures of over 700,000. He is the author of Coherence: The Secret Science of Brilliant Leadership, also published by Kogan Page, 2013.

Today’s leaders need to change radically to meet the challenge of complex organizations in business landscapes that are in flux. This requires not merely new skills and competencies, but a step-change in development in three fundamental dimensions: how you do things, who you are, and how you relate to other people. When you move up to the next level of ability and sophistication in each of these three dimensions, you will have unlocked the fourth dimension (verticality) and you will achieve a significant competitive advantage through 4D Leadership. Neuroscientist and leadership coach Dr Alan Watkins draws on groundbreaking research into adult development to present a framework that will transform your ability to excel as a leader. 4D Leadership isn’t just a software patch for leadership skills: this is an upgrade to the next level of the human operating system, the next level of leadership development. 4D Leadership is the book for: anyone who feels overwhelmed by the competing priorities of their jobs; anyone who feels stressed through trying to maintain competitive advantage through innovation; anyone looking to develop a more responsive and rewarding strategy, drive change and take people with them, and become a truly rounded and 4-dimensional leader.

Table of Contents Part 1 – The Objective World of ‘Doing’ (‘It’) 1. The escalating leadership challenges in the VUCA world 2. Vertical development in the ‘It’ dimension Part 2 – The Subjective World of ‘Being’ 3. Vertical development of the ‘I’ dimension 4. The untapped potential of adult maturity Part 3 – The Inter-personal World of ‘Relating’ 5. Vertical development of the ‘We’ dimension 6. The secret of successful relationships in the ‘We’ dimension

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Related Titles Coherence 9780749470050 £24.99 Influential Leadership 9780749470517 £19.99 Neuroscience for Leaders 9780749475512 £19.99

Coherence This book

The Secret Science of Brilliant Leadership

« Provides a unique and proven

model that gives every leader the ability to make positive and successful changes to their decision making processes.

« Is packed with original case

studies from some of the world’s leading CEO and brands, as well as a compelling insight into the coaching preparations of the 2012 GB Olympic team.

« Contains a unique set of metrics designed to drive development; they are scientifically based and are geared to improve commercial performance and individual ability to drive success

Edition

1111

On ine resources

Date:

03/11/2013

Price:

£24.99

ISBN Paperback:

9780749470050

e-book:

9780749470067

Extent:

352 pages

Dimensions:

234 x 156mm

Subject:

Leadership

Description

Author Information

Every business leader faces innumerable challenges every working day, each one taking their toll on precious energy levels and the ability to respond and react positively in a commercial environment. Coherence recognizes the key factors that negatively impact a leader’s effectiveness and ability to lead, and provides the reader with unique solutions designed to improve physiological factors that impact on core competencies. Problems today cannot be solved with yesterday’s level of thinking. CEOs fail and leaders burn out because our thinking has not sped up or powered up. The author not only recognizes that leaders have the potential for limitless processing power, but shows them how to access it, taking them back to fundamentals and, quite literally, to the heart of who we are and how we function successfully. By showing leaders how to be ‘younger, smarter, healthier and happier,’ Coherence gives every decision maker the power to make influential decisions under pressure and achieve sustainable success at every level.

Dr Alan Watkins is CEO and Founder of Complete Coherence, a consultancy that brings the latest approaches from neuroscience, physiology and systems theory to the human performance challenges faced by business leaders around the world. Both physician and neuroscientist he has been a coach and confidant to many top CEOs and business leaders for over 17 years. He has been an affiliate professor of leadership at the European School of Management, London, and a previous honorary senior lecturer in neuroscience and psychological medicine at Imperial College, London. His new book, 4D Leadership: Competitive Advantage Through Vertical Leadership Development will be published by Kogan Page in December 2015.

Table of Contents 1. 2. 3. 4. 5. 6.

The great performance myth Be younger Be healthier and happier Be smarter Be successful Be influential

Related Titles 4D Leadership 9780749474645 £19.99 Neuroscience for Leaders 9780749475512 £19.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Data Protection NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW This book andNEW Privacy TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Examines how an individual’s NEW TITLE Guide NEW to TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW A Practical Complying sense of morality has an impact TITLE NEW with the EU TITLE GeneralNEW Data TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE on decision making and ethical NEW TITLE Regulation NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW business behaviour Protection TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Interprets the regulations into NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW a clearly defined set of actions 1 you need to take 1 TITLE NEW Edition 11 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Explains the new mandatory role of the Data Processing TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/06/2016 Officer, data protection NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £94.99 impact assessments and data TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE breach reporting within your ISBN organization NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Hardback: 9780749474928 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Gives you the tools and e-book: 9780749474935 knowledge to prepare for NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW compliance with the Regulation TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE and avoid fines Extent: 384 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Outlines a sound framework Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE for Data Protection governance Subject: Risk Management NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW within your organization TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Ardi Kolah is co-founder of EU Compliance The data protection and privacy landscape is changing. From 2016, the EU General Data TITLE NEW TITLE NEW TITLE NEW Protection TITLE Regulation NEW TITLE TITLE carrying NEWout TITLE and Recruitment, a specialist recruitment applies toNEW all organizations activities within the Eurozone and NEW TITLEagency NEW NEW TITLE places NEWmandatory TITLE compliance NEW TITLE NEW TITLE onNEW and training that TITLE trades under and reporting requirements businesses in all sectors. The new the Community TrademarkNEW Go DPO.TITLE He is mean that every organization operatingNEW within the Eurozone will have to assess and TITLE NEW TITLE NEW regulations TITLE NEW TITLE NEW TITLE TITLE author of the best-selling Essential Law change their approach to the data they handle, or face punitive financial sanctions. Whether NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW for Marketers 2nd Edition and The Data you are working in the public, private or voluntary sector, whether in an SME or multinational TITLE NEW TITLE NEW TITLE NEW company, TITLE you NEW TITLE NEW TITLE NEW TITLE Protection Officer’s Handbook, both need to be aware of your new responsibilities. Data Protection and Privacy NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE published by Kogan Page. provides clear and robust guidance to the regulations and the steps needed for compliance. Hazel Grant heads up the privacy and information group at Fieldfisher LLP specializing in data protection and information law. Martin Hickley is a Data Governance, Protection & Privacy Specialist with 25 years’ of experience mediating with regulators (FCA, ICO, DVLA and Dep Ed) in the world of data and information, working in blue chip companies. Bryan Foss previously had an extensive international career with IBM through technical, sales, marketing, product management and board roles. More recently he has developed a portfolio of independent board roles with listed companies, public sector and start-ups.

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In direct and jargon-free language, the team of compliance, legal and technological experts behind Data Protection and Privacy succinctly explain the key points of the regulations, draw out the implications for organizations and interpret the headline EU Regulations into a series of clearly defined actions that you need to take in order to ensure compliance and avoid financial penalties. From the new rules relating to data access, processing and cloud computing, to conducting risk-based data protection impact assessments, reporting data breaches, and the newly created mandatory role of the Data Protection Officer (DPO), Data Protection and Privacy gives you the knowledge to become compliant.

Table of Contents 1. Introduction 2. Speed read of the EU Regulation 3. Brief overview of the EU Regulation 4. Fundamental legal principles under the EU Regulation 5. Jurisdictional issues 6. Processing of data and Cloud Computing 7. The nature, scope and role of the Data Protection Officer (DPO) 8. How to conduct a risk based data protection impact assessment

Related Titles 9. Defining a data breach 10. Consequences of noncompliance 11. Impact on society, culture and business 12. Appendices: Table of cases; Table of main chapters of the EU General Data Protection Regulation; List of terms and definitions used; List of abbreviations; Precedents for consent wordings; Precedents for privacy wordings

Data Protection Officer’s Handbook, The 9780749474942 £49.99 IT Governance 9780749474058 £49.99 Fundamentals of Risk Management 9780749472443 £39.99

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE The NEW Data NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Protection TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLEOfficer’s NEW TITLE This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Handbook Outlines the relevant « TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE knowledge and skillset required Your Guide the Skills and NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLEto NEW TITLE for the DPO role Knowledge Required Under TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE a self-diagnosis « Includes the EU General Data Protection NEW TITLE NEW TITLE NEW TITLE questionnaire with onlineNEW TITLE NEW TITLE NEW TITLE NEW Regulation TITLE NEW TITLE NEW TITLE NEWyour TITLE NEW TITLE NEW TITLE NEW TITLE SCORE card to assess current and future training NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Edition 1111 requirements TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE you through your NEW TITLE NEW TITLE NEW TITLE NEW « LeadsNEW NEW TITLE NEW TITLE TITLE Date: 03/06/2016 first 100 days in office with TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE everything you need to know Price: TITLE £49.99 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW to be an effective DPO from the start TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE 9780749474942 NEW TITLE NEW the market conditions « Surveys Paperback: and employment opportunities TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE e-book: 9780749474959 for DPOs in key EurozoneNEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW countries, with guidance for TITLE NEW TITLE NEW TITLE NEWcareer TITLE NEW TITLE NEW TITLE Extent: NEW TITLE 320 pages building a successful NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Management NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Risk NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW From 2016, every organization operating in the Eurozone that processes the data of more Ardi Kolah is co-founder of EU Compliance TITLE NEWData TITLE NEW TITLE NEW TITLE NEW aTITLE TITLE than 5000 EU individuals will have to NEW appoint TITLE an independent Protection Officer and Recruitment, specialistNEW recruitment NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE (DPO). This newly created post needsTITLE a broad range of knowledge and a highly-specific and training agencyNEW that trades under NEW skillset and well-qualified candidates be inTITLE great demand. TheTITLE Data Protection the Community DPO. He is TITLE will NEW NEW NEWOfficer’s TITLE NEW TITLE NEWTrademark TITLE GoNEW TITLE Handbook is a comprehensive guide to the role of the DPO and the skills, knowledge and author of the best-selling Essential Law for NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW experience expected. This book is essential reading for those wishing to make the switch Marketers 2nd Edition and Data Protection TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE from roles such as Compliance Officer and Chief Privacy Officer, as well as individuals from and Privacy, both published by Kogan Page. NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE legal, risk, IT and data protection backgrounds seeking new challenges. Starting with a succinct overview of the new regulations and their implications for businesses, The Data Protection Officer’s Handbook covers in detail the key features and responsibilities of the DPO role. These include Data Protection Impact Assessments, creating and enforcing data protection policies, training staff and managing data protection teams, data breach reporting processes and mitigation, and the technological, legal and compliance expertise required. It includes a detailed plan of action for your first 100 days in office, a self-diagnosis questionnaire to assess your readiness for the role and your training needs, consideration of the issues and challenges you can expect, and analysis of the market conditions and career opportunities for DPOs, allowing you to benchmark your skills and experiences against the job requirements. For anyone interested in the DPO role, The Data Protection Officer’s Handbook is essential reading.

Table of Contents 1. Snapshot of the EU General Data Protection Regulation 2. Breaches, sanctions, Data Protection Impact Assessments (DPIAs) and DPOs 3. Skills, qualifications and experience to become a DPO 4. Self-diagnosis questionnaire 5. Relationship with senior management/Board 6. The gap between policy, organization/company appetite and reality 7. Your first 100 days in office 8. Data and security obligations 9. Recruitment of DPOs 10. Using an outsourced service 11. Future career opportunities for DPOs

Related Titles Data Protection and Privacy 9780749474928 £94.99

Darren Verrian has been a successful entrepreneur for over 20 years having worked for SME and multinational companies. Darren is the co-founder of EU Compliance and Recruitment, a specialist recruitment and training agency that trades under the Community Trademark Go DPO.

Martin Hickley is a Data Governance, Protection & Privacy Specialist with 25 years’ of experience mediating with regulators (FCA, ICO, DVLA and Dep Ed) in the world of data and information, working in blue chip companies. Bryan Foss has held an extensive international career with IBM through technical, sales, marketing, product management and board roles. More recently he has developed a portfolio of independent board roles with listed companies, public sector and start-ups.

IT Governance 9780749474058 £49.99 Fundamentals of Risk Management 9780749472443 £39.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Creating NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE This NEWbook Competitive TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Explains the strategic benefits of NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW anticipating and reading market Advantage TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE needs, trends and developments HowTITLE to be Strategically NEW NEW TITLEAhead NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW Gives readers the insights to in Changing MarketsNEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE analyse their current position and anticipate moves in market flow NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Edition Includes tools, downloadable 1111 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW«TITLE and within the book, practical NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW exercises and advice to support TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/02/2016 decision-making at every stage NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £29.99 Provides case studies and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW«TITLE examples of businesses that ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW have successfully made and Paperback: 9780749474393 implemented a strategy from TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE anticipating market direction e-book: 9780749474409 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Shares practical strategic TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW«TITLE methods and approaches to Extent: 240 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW adding innovation, achieving Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE agility and stronger business Subject: Strategy models to secure competitive NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW advantage TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Kevin Uphill has enjoyed a long and The economic environment is global, highly sophisticated and in continuous fast flux. The TITLE NEW NEW TITLE NEW challenge TITLE for NEW TITLE NEW TITLE NEW TITLE successful careerTITLE as an entrepreneur, business leaders, executives and strategists is to read and respond agilely NEW TITLE NEWand TITLE NEW TITLE to NEW NEWmovements TITLE toNEW TITLE NEWmarket flow and change. strategist and mergers acquisitions trendsTITLE and underlying stay ahead of dynamic advisor.NEW He is founder and Chairman of Advantage sets TITLE out a compelling for the business benefits of TITLE TITLE NEW TITLE NEW Creating TITLE Competitive NEW TITLE NEW NEWcase TITLE Avondale Group (www.avondale.co.uk), a better market anticipation, and provides tools and approaches NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWto develop a forward-looking leading International Mergers & Acquisitions will deliver these. Through theory, case studies and practical insights, the TITLE NEW TITLE NEW TITLE NEW strategy TITLEthat NEW TITLE NEW TITLE NEW TITLE boutique founded in 1991. In addition to book demonstrates how better analysis of market trends and scanning of the environment NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLEleadership can gain and maintain its commercial business sales services, combined with business model changeNEW and confident the practice has a growing strategy and mentoring division. Kevin is a respected speaker and thought leader on business strategy and journeys, mergers and acquisitions.

competitive advantage. With the right approach, game-changing strategy can be highly accessible for all business strategists and owners, rather than as today, the almost exclusive reserve of a few brave and instinctive entrepreneurs. With tools, assessments and models to get more value out of the business data you already have and take your strategy to the next level through analyticallysupported intuition, Creating Competitive Advantage gives business leaders and strategists the toolkit to move from a responsive mindset to a leading one.

Table of Contents Part 1 – Principles 1. Creating competitive advantage 2. Being ahead 3. Leadership not management 4. The line of probability 5. Trends, systems and big data 6. Strategic planning and scenarios 7. Elementary decisions 8. Changing the game 9. Adaptive organizations 10. Business by design 11. Decisive action

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Related Titles Understanding Markets and Strategy 9780749471521 £29.99 Forecasting Financial Markets 9780749456375 £49.95 Strategic Partnering 9780749468804 £24.99

This book

« Includes case studies and

examples of cross-border transactions from across the globe

« Features a section on risk

management and its potential impact on the physical flow of goods and the cost of insurance

« Helps you to reduce risks,

improve cash flow, structure payment terms and minimize finance and transaction costs

« Provides insight into the

financing process by describing it from the perspectives of both the buyer and the seller

The Handbook of International Trade and Finance The Complete Guide for International Sales, Finance, Shipping and Administration Edition

3111

Date:

03/12/2013

Price:

£39.99

ISBN Paperback:

9780749469542

e-book:

9780749469559

Extent:

240 pages

Dimensions:

234 x 156mm

Subject:

International Business

Description

Author Information

International trade, and its financing, is now a key component of many undergraduate and postgraduate qualifications. For anyone involved in international sales, finance, shipping and administration, or for those studying for academic or professional qualifications in international trade, The Handbook of International Trade and Finance offers an extensive and topical explanation of the key finance areas – including risk management, international payments and currency management. This essential reference resource provides the information necessary to help you to reduce risks and improve cash flow, identify the most competitive finance alternatives, structure the best payment terms, and minimize finance and transaction costs.

Anders Grath has over 25 years’ experience in international trade and finance within major European financial institutions, as head of both international departments and corporate units. He is the author of a series of similar titles on individual country markets.

This fully revised and updated 3rd edition also describes the negotiating process from the perspectives of both the buyer and the seller, providing valuable insight into the complete financing process, and covering key topics such as:

Rights Sold

• • • •

Third edition: Chinese (Simplified)

Trade risks and risk assessment Export credit insurance Methods of payment Trade finance

• Bonds, guarantees and standby letters of credit • Terms of payment • Currency risk management

Second edition: Turkish

The Handbook of International Trade and Finance gives a complete and thorough assessment of all the issues involved in constructing, financing and completing a crossborder transaction and is an indispensable guide for anyone who deals with international trade. It also includes a section on risk management, which plays an increasingly important role in international trade – from currency fluctuations to political risk and natural disasters.

Table of Contents 1. 2. 3. 4. 5. 6. 7. 8.

Trade risks and risk assessment Methods of payment Bonds, guarantees and standby letters of credit Currency risk management Export credit insurance Trade finance Structured trade finance Terms of payment

Related Titles International Trade 9780749462376 £24.99 International Management 9780749465285 £39.99

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IT Governance This book

An International Guide to Data Security and ISO27001/ ISO27002

« Provides best practice advice

for organizations to implement a robust IT governance system

« Is fully aligned with the latest Edition

regulations and standards, including ISO27001:2013

6111

« Empowers readers to better

Date:

03/09/2015

Price:

£49.99

protect their businesses against external cyber threats and provides a clear risk management framework

« Clearly explains how

ISBN Paperback:

9780749474058

e-book:

9780749474065

Extent:

384 pages

Dimensions:

234 x 156mm

Subject:

Risk Management

organizations can comply with their responsibilities under international information and privacy-related regulations

« Covers the latest technological

developments and their associated benefits and risks to organizations

Author Information

Description

Alan Calder is founder-director of IT Governance Ltd, which provides IT governance, compliance, risk management and information security books, trading tools, consultancy and training. Alan consults with companies internationally on matters relating to information security.

Faced with constant and fast-evolving threats to information security and with a growing exposure to cyber risk, managers at all levels and in organizations of all sizes need a robust IT governance system. Now in its sixth edition, the bestselling IT Governance provides best-practice guidance for companies looking to protect and enhance their information security management systems and protect themselves against cyber threats. Changes for this edition include:

Steve Watkins is a director at IT Governance, Chair of the ISO/IEC 27001 User Group – the UK Chapter of the ISMS International User Group – and contracted Technical Assessor for UKAS, assessing certification bodies offering ISMS/ISO 27001 and ITSMS/ISO 20000-1 accredited certification. He sits on the UK national standards body’s technical committees RM/1 (risk management), IST/33 (Information technology – Security techniques) and sub-committee IST/33/1 (information security management systems), and is Chair of IST/33/1 Panel 2 (Certification and audits), which is responsible for the UK’s contributions to standards including ISO 27006, 27007, 27008 and 27021.

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• Full updates throughout in line with the revised ISO27001 standard and accompanying ISO27002 code of practice for information security controls • Full coverage of changes to data-related regulations in different jurisdictions and advice on compliance • Guidance on the options for continual improvement models and control frameworks made possible by the new standard • New developments in cyber risk and mitigation practices • The latest technological developments that affect IT governance and security • Guidance on the new information security risk assessment and treatment requirements IT Governance is the definitive guide to implementing an effective information security management and governance system.

Table of Contents 1. Why is information security necessary? 2. The UK Combined Code, the FRC Risk Guidance and Sarbanes-Oxley 3. ISO27001 4. Organizing information security 5. Information security policy and scope 6. The risk assessment and Statement of Applicability 7. Mobile devices 8. Human resources security

9. Asset management 10. Media handling 11. Access control 12. User Access Management 13. System and application access control 14. Cryptography 15. Physical and environmental security 16. Equipment security 17. Operations security 18. Controls against malicious software (malware) 19. Communications management

20. Exchanges of information 21. System acquisition, development and maintenance 22. Development and support processes 23. Supplier relationships 24. Monitoring and information security incident management 25. Business and information security continuity management 26. Compliance 27. The ISO27001 audit

Fundamentals of Risk Management This book

« Explains successful risk

management to both students and practitioners; practical, assured and comprehensive

« Includes brand new content and increased focus on assessing and managing risk appetite within organizations and analyses the positives and negatives of adopting high-risk strategies

« Provides graphs, matrices and

diagnostics to help you assess risks, consider them within the correct contexts, and implement controls

Understanding, Evaluating and Implementing Effective Risk Management Edition

3111

Date:

03/10/2014

Price:

£39.99

ISBN Paperback:

9780749472443

e-book:

9780749472450

Extent:

448 pages

Dimensions:

240 x 170mm

Subject:

Risk Management

Published in Collaboration with

Description

Author Information

Now in its third edition, Fundamentals of Risk Management provides a comprehensive introduction to commercial and business risk for anyone studying for a career in risk as well as for a broad range of risk professionals in different sectors. Providing extensive coverage of the core concepts and frameworks of business continuity planning, enterprise risk management and project risk management, with an increased focus on risk in international markets, this is the definitive guide to dealing with the different types of risk an organization faces.

Paul Hopkin is currently Technical Director at the Institute of Risk Management, having held the same role at the Association of Insurance and Risk Managers (AIRMIC) for nine years. He was previously Director of Risk Management for The Rank Group Plc and prior to that Head of Risk Management at the BBC. He is a Fellow of the Institute of Risk Management.

With relevant international case studies and examples from both the private and public sectors, this third edition is completely aligned to ISO 31000. Including a thorough overview of the international risk standards and frameworks, it explores the different types of risk an organization faces, including hazard risks and uncertainties. This new edition includes an extended section with best-practice advice on analysing your organization’s risk appetite and successfully implementing a company-wide strategy on risk, reinforced by enhanced resilience. Endorsed by the IRM and the core text for their International Certificate in Risk Management qualification, Fundamentals of Risk Management is the definitive professional text for risk managers.

Rights Sold Second edition: Chinese (Simplified)

Table of Contents Part 1 – Introduction to Risk Management 1. Approaches to defining risk; 2. Impact of risk on organizations; 3. Types of risks; 4. Development of risk management; 5. Principles and aims of risk management; 6. Risk management standards Part 2 – Risk Strategy 7. Risk management framework; 8. Risk management documentation; 9. Risk management responsibilities; 10. Risk-aware culture; 11. Risk training and communication; 12. Risk practitioner competencies Part 3 – Risk Assessment 13. Risk assessment considerations; 14. Risk classification systems; 15. Risk likelihood and impact; 16. Loss control; 17. Defining the upside of risk; 18. Business continuity Part 4 – Risk Response

19. Enterprise risk management; 20. Importance of risk appetite; 21. Tolerate, treat, transfer and terminate; 22. Risk control techniques; 23. Control of selected hazard risks; 24. Insurance and risk transfer Part 5 – Risk Governance 25. Corporate governance model; 26. Stakeholder expectations; 27. Operational risk management; 28. Project risk management; 29. Supply chain management; 30. Strategy, tactics and operations Part 6 – Risk Assurance 31. Evaluation of the control environment; 32. Risk assurance techniques; 33. Activities of the internal audit function; 34. Reporting on risk management; 35. Reputation and the business model; 36. Developments in risk management

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Understanding NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Markets and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Strategy TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE HowTITLE to Exploit Markets NEW NEW TITLEforNEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Sustainable Business Growth TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW• TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW A complete toolkit for the successful delivery of in house change • All documents in the toolkit are available electronically, and can 1 On ine resource 1 TITLE NEW NEW TITLE NEW for TITLE NEW TITLE NEW TITLE NEW TITLE Edition management training for anyone responsible designing be customized and photocopied, making them easy to modify, 11 TITLE NEW TITLE NEW TITLE NEWchange; TITLE NEW TITLE NEWarrange TITLE TITLE NEW and implementing organizational saving valuable and NEW distribute to disperse workforces This book Change, OD or HR practitioner time, saving travel expenses and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE xx/xx/2015 • Highly involves participants in discussions, interactive approach eliminating extended time out of the office for participants NEW TITLE NEW TITLEandNEW TITLE NEW role plays to maximize active learning and « bullet one Price: £xx TITLE NEW TITLE NEW TITLE NEWexercises • Written by acclaimed change management consultants working facilitate adoption of new skills TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE with public and private sector clients, Ian Hall was formerly the NEW TITLE NEW TITLE NEW ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE • Managers come away with the resources and reference Director of the MSc in People & Organizational Development at Paperback: xx materials need to NEW apply their learning in practice TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWthey TITLE TITLE Salford University e-book: xx TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: xx pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW 1st Edition Dimensions: xx TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Ian Hall, Jo Cumming Subject: xx TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLEDate: NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE 03/11/2015 NEWPrice: TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW £599 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWISBN TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Loose-leaf: 9780749475468 TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Name text text Description Body Text Bold Italic Description Body Text Extent: 312 pages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE 297TITLE x 210mm NEWDimensions: TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLESubject: NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Change Table of Contents Management NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW xx RelatedNEW Titles TITLE NEW TITLE NEW TITLE NEW • TITLE Chapter NEW 1:TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE

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Organizational Applications of Mindfulness 9780749474904 £29.99 Page 66

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Learning NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Technologies inTITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW the TITLE Workplace This book TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE How to Successfully Implement NEW TITLE NEW TITLE NEW TITLE how to getNEW senior TITLE NEW TITLE NEW TITLE NEW « Demonstrates Learning Technologies in TITLE stakeholders board with the NEW TITLE TITLE NEW TITLE NEW TITLEonNEW TITLE NEW TITLE NEW implementation of new learning Organizations NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW technology solutions for the TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE greatest chanceNEW of success NEW TITLE NEW TITLE NEW TITLE EditionTITLE 1111 NEW TITLE NEW « Provides a solution that NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE works for the needs of your organization, how TITLE NEW NEW TITLE NEW TITLE NEW regardless TITLE of NEW NEW TITLE NEW Date: TITLE 03/06/2016 much or how little in-house TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Price: NEW TITLE £29.99 NEW TITLE IT support or subject matter NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW expertise you have ISBN TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE case studies and « Includes Paperback: 9780749476403 NEW TITLE NEW TITLE NEW TITLE insights from the biggestNEW names TITLE NEW TITLE NEW TITLE NEW e-book:NEW TITLE 9780749476472 TITLE NEW TITLE NEW NEW NEW TITLE in theTITLE field to show whatTITLE works NEW TITLE and what doesn’t NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Extent: NEW TITLE 272 pages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Dimensions: x 156mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE 234 NEW TITLE NEW Subject:NEW TITLE Human Resources TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Development NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW In recent years there has been a realization, supported by research that the traditional Donald H Taylor is Chairman of the Learning TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW Institute, TITLE Chairman NEW TITLE classroom-based approach to learningNEW no longer fits the needs of the increasingly global, and Performance of NEW TITLE NEW TITLE departments NEW TITLE NEW TITLE NEW TITLE NEW rapidly shifting modern organization. Learning and Development are being LearningTITLE and Skills NEW Group, and Chairman of told to move online. This is being driven from the top down in an attempt to cut training Learning Technologies Conference, as well TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE costs, reach an increasingly global offer the organization greater levels NEW of as an independent and editor of NEWworkforce TITLEandNEW TITLE NEW TITLE TITLE NEW TITLE consultant, NEW TITLE NEW customization over their learning content. There is a lot of excitement about LMSs, MOOCs Inside Learning Technologies Magazine. He TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE and collaborative learning but the decision to invest in learning technology is high-risk, and it was voted number one ‘Mover and Shaker’ in NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLEin 2010, NEW2011, TITLE falls to the L&D practitioner to ensure the return on this investment. Learning Technologies the UK elearning industry 2012 in the Workplace shows how learning technology can be successfully integrated with the business objectives of the organization to ensure a successful return on investment.

and 2013.

Learning Technologies in the Workplace does not propose a one-size-fits-all model but enables the practitioner to ask the right questions to ensure that their learning technology works for them, taking into account the existing technology available, the level of IT support, the level of subject matter expertise in-house, their staff’s training needs, and the level of personalization needed. This book also highlights potential pitfalls to avoid, shows how to identify the potential resistance and underlying issues, and how to ensure the full support of all stakeholders from senior management to marketing and IT to ensure the greatest chance of success.

Table of Contents Part 1 – The Learning Technology Landscape 1. The curse of plenty 2. How did we get here? 3. The modern learning technology ecosystem 4. The big platforms 5. Courses or resources? 6. The power of sharing Part 2 – Implementing Learning Technologies 7. Implementation guidelines 8. Understanding the need 9. The impact on process

Related Titles 10. Planning the technical side 11. From test to launch 12. Ensuring buy-in and use 13. Tackling technical issues 14. Studying the impact 15. Assessing and improving 16. The benefit of hindsight Part 3 – What’s Next 17. Future learning technologies 18. Future roles of L&D, managers and employees

The Learning Challenge 9780749471255 £29.99 Informal Learning in Organizations 9780749474591 £29.99 Neuroscience for Learning and Development 9780749474614 £29.99

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Organization Development A Practitioner’s Guide for OD and HR

This book

« Provides a complete guide to

implementing effective OD in your business and the tools to drive performance and growth

Edition 2 111 Date:

03/05/2015

Price:

£29.99

ISBN Paperback:

9780749470173

e-book:

9780749470180

Extent:

448 pages

Dimensions:

234 x 156mm

Subject:

Human Resources Development

« Includes theory overviews as

well as tools, techniques and international case studies for both students and practitioners

« Is unique among OD books in

its practitioner focus and in providing a bridge between OD practice and HR context

Author Information

Description

Dr. Mee-Yan Cheung-Judge is the founder of Quality & Equality Ltd and the author of many organizational development articles. She speaks, writes and delivers most of the OD training programmes in the UK and was voted one of the 25 most influential thinkers in HR by HR Magazine in 2008.

Organization Development is concerned with using planned and systematic approaches to help develop more effective organizations. This is done by taking an objective look at how an organization is operating, gathering information and then deciding on the most appropriate action to help that organization change and develop.

Dr. Linda Holbeche was previously Research and Policy Director at the CIPD and is currently an independent consultant and researcher in the fields of leadership, human resources, change management and sustainable high performance. She is an Honorary Fellow at Roffey Park and the Institute for Employment Studies.

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Written by two of the leading experts in the field, Organization Development defines OD and describes how it can be used effectively in today’s economy to create organizations which maximize organizational capability. The authors provide practical advice on using diagnostics techniques to identify an organization’s needs and explain how to use them across a range of areas including change, culture and organization design. Bridging the gap between theory and practice, Organization Development provides a wealth of helpful advice for OD practitioners, HR professionals and those with an interest in helping develop their organization.

Table of Contents Part 1 – A Practitioner’s Guide for Organization Development 1. What is OD? Its brief history 2. Theories and practices of OD: a theory overview 3. Theories and practices of OD: the OD cycle and the entry and contracting phase 4. Theories and practices of OD: the diagnostic phase 5. Theories and practices of OD: the intervention phase 6. Theories and practices of OD: the evaluation phase 7. Living at the edge of chaos of change 8. Back room and front room change matters 9. Can behavioural change be made easy? 10. The Organization Development practitioner 11. Power and politics and Organization Development Part 2 – HR in Relation to OD: Practice Examples 12. HR in relation to OD 13. Organization Design 14. Transformation and culture change 15. Building organizational agility and resilience 16. Building the context for employee engagement 17. Developing effective leadership

Related Titles The Agile Organization 9780749471316 £29.99 The Enlightened Organization 9780749470272 £29.99 Leading Cultural Change 9780749473037 £39.99

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Inclusive Talent NEW TITLE NEWThis TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW book Management TITLE NEW TITLE« NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Provides examples from globally NEW TITLE NEW TITLE NEW TITLEonNEW TITLE TITLE NEW recognized organizations how TITLE NEW The New Way NEW to Business diversity and inclusion activities TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWthrough TITLE Diversity NEW TITLE Advantage can improve talent attraction, NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and Inclusion management and retention TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE solutions Recommends NEW TITLE NEW«TITLE NEW TITLEthatNEW TITLE NEW TITLE NEW TITLE NEW the reader can take away TITLE NEW TITLE NEW TITLEin NEW TITLE NEW TITLE EditionNEW and implement their own 1111 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW organization TITLE NEW TITLE« NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/06/2016 Shows how to drive best practice NEW TITLE NEW TITLE NEW TITLEthrough NEW TITLE NEW TITLE NEW TITLE NEW in diversity and inclusion Price: £29.99 recruitment, development, TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE promotion and retention ISBN TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Provides Talent Managers with Paperback: 9780749475871 « TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE the business case to put forward e-book:TITLE 9780749475888 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW for incorporating diversity and TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE inclusion into theirNEW talent strategy Extent:TITLE 256 pages NEW TITLE NEW«TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW Includes case studies from across a Dimensions: 234 x 156mm TITLE NEW TITLE NEW NEW finance, TITLE NEW TITLE NEW TITLE NEW TITLE range ofTITLE sectors including professional services, transport, Subject: Resources NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Human NEW TITLE NEW education, media and retail Management TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Organizations have traditionally had a clear distinction between their policies on diversity Stephen Frost is Head of Diversity TITLE NEWThe TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE and inclusion and their talent management. main driving force behind diversity and and Inclusion at KPMG. A leadership, NEW NEWtoTITLE TITLE NEW TITLE NEW TITLEandNEW TITLE inclusion has been being seen to be aTITLE good employer, be able toNEW make claims in the communications inclusion expert, NEW annual report and to feel like a positive contribution is being made to society. However, he was formerly Head of Diversity andTITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW these are often not tangible NEW enough benefits to the organization to ensure that they are Inclusion for the London Organizing TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW sitting up and paying attention to the real importance of demonstrating best practice. Committee of the Olympic Games and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE However, talent management activities are driven by a real business need to ensure that Paralympic Games (LOCOG) 2007-2012, NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE the organization has the right people with the right skills in the right place. Therefore talent and is Visiting Fellow with theNEW WomenTITLE and management is key to operational success. For the first time, Inclusive Talent Management aligns talent management and diversity and inclusion, offering a fresh perspective on why the current distinction between them needs to disappear. It will show, with case studies, that in order to achieve all of their business objectives and gain the competitive advantage, it is imperative that organizations take an inclusive approach to talent management and that the diversity of their workforce is recognized and embraced. Inclusive Talent Management puts forward a compelling and innovative case, raising questions not just for the HR community but to those in senior management positions, and provides the practical steps, global examples and models for incorporating diversity and inclusion activities into talent management strategy.

Table of Contents Part 1 – Where Are We Now? 1. Homogeneous Talent Management (HTM) 2. How a segregated mindset evolved 3. Inclusive talent management (ITM) Part 2 – Where Do We Want to Go? 4. Going global – diversity is local, inclusion is global 5. Across economic sectors – an ecosystem of codependence is emerging

Related Titles 6. Digital disruption – technology is speeding up time Part 3 – How Are We Going to Get There? 7. ITM in recruitment 8. ITM in promotion and development 9. ITM in retention 10. ITM from the top – the role of the CEO

The Inclusion Imperative 9780749471293 £19.99

Public Policy Program at Harvard Kennedy School. He is also Vice President (Diversity) of the Chartered Institute of Personnel and Development. He is the author of The Inclusion Imperative (2014) also published by Kogan Page. Danny Kalman was Director of Global Talent at Panasonic Corporation from 2008-2013 and was instrumental in the development and implementation of Panasonic’s Talent Management policies and procedures. He now has his own talent management consultancy, has become an accredited executive coach, speaks regularly at conferences on talent management and has led leadership programmes in Asia and South America.

Strengths-Based Recruitment and Development 9780749476977 £29.99 Designing the Purposeful Organization 9780749472207 £29.99

www.koganpage.com

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW book TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWThis TITLE Strengths-Based NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW Shows how adopting a strengthsbased talent management Recruitment and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE strategy can deliver a measurable NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Development step-change in performance, cost TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE savings and service A Practical Transforming NEW TITLE Guide NEWtoTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW Provides a complete toolkit TalentNEW Management Strategy for NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE TITLE NEW TITLE supported by case studies Business and interviews with senior NEW TITLEResults NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW stakeholders who have seen a TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE measurable return on investment NEW TITLE Edition in their organization 1111 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Minimizes the cost of hiring the Date: 03/04/2016 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW wrong people, or of not utilizing Price:NEW TITLE £29.99NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE their talents NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW Provides the business case for ISBN adopting a strengths-based TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Paperback: 9780749476977 talent management strategy NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW e-book: 9780749476984 with evidence from big-name TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE organizations such as Starbucks, NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW the NHS and Saga Extent: 256 pages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Includes flow-charts, checklists and Dimensions: 234 x 156mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW activities so that the reader can build Subject: Human Resources a strategy in line with the business TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Management needs of their organization NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Sally Bibb is a consultant, speaker, writer Strengths-Based Recruitment and Development sets out a relatively new approach adopted TITLE NEW TITLE Minds, NEWa strengths TITLE NEW by TITLE NEWto TITLE NEW TITLE customer NEW satisfaction TITLE and brand reputation. and Founder of Engaging organizations improve their performance, NEW TITLESheNEW TITLE NEW TITLE Traditionally NEW TITLE NEW TITLE NEW consultancy. carries out organizational most organizations have hired theirTITLE people onNEW the basis of what they can do change work in Europe, USA and Asia, and and have done in the past, using competency-based approaches, TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLErather than what they are has a TITLE track record of transformational work TITLE naturally good at and love doing. Organizations including the AA, Starbucks and Saga are NEW NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW in organizations. In the corporate world, she reporting results from adopting SBR (Strengths-Based Recruitment) which include a 20% TITLE NEW TITLE NEW TITLE NEW increase TITLEinNEW TITLE NEW TITLE NEW TITLE held senior roles at The Economist Group productivity after three months, 6% drop in sickness absence after three months, NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWas well TITLE and international development roles in the and a 12% increase in customer satisfaction, as a better candidate experience. telecommunications and media sectors. She is also an award-winning author of five books in areas including trust and ethics in business.

Strengths-Based Recruitment and Development is based on the author’s own work with big-name clients and includes case studies of how new approaches were implemented in these organizations. Whilst strengths-based recruitment is at the heart of strengths-based talent management, this book will take an altogether more strategic look at developing a strategy around SBR. It goes beyond simply recruiting the right people, to looking at how to keep them working at their best through development and performance management, to creating a culture that brings out employees’ strengths. Strengths-Based Recruitment and Development will be the go-to book on strengths-based talent management for HR professionals and managers.

Table of Contents

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1. What is strengths-based recruitment? 2. Why do organizations implement strengthsbased recruitment? 3. How to put strengthsbased recruitment at the heart of your talent management strategy 4. How does SBR work in practice? 5. Implementing an effective strengths-based recruitment strategy: Key success factors and pitfalls to avoid

Related Titles 6. The financial and human impact of an effective strengths-based strategy 7. How does performance management and development fit? 8. The future of strengths: The bigger picture and how the strengths-based approach can support the economy 9. Stories from the front line: interviews with employees, managers and senior leaders

Strength-Based Leadership Coaching in Organizations 9780749474430 £29.99 Inclusive Talent Management 9780749475871 £29.99 Designing the Purposeful Organization 9780749472207 £29.99

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLEThis NEW TITLE NEW TITLE NEW TITLE NEW TITLEHR NEW TITLE Predictive book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Shows practitioners how to actually Analytics TITLE NEW TITLE« NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE use predictive analysis with HR NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW metrics, whether analysing the data Mastering theNEW HR Metric themselves or employing TITLE NEW TITLE NEW TITLE NEWexternal TITLE NEW TITLE NEW TITLE NEW TITLE consultants, and gives themNEW an NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW understanding of what their data TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE can do for them NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Is accompanied by a companion TITLE NEW TITLE« NEW NEW TITLE TITLE EditionNEW On ineNEW resources 1111 TITLE websiteTITLE with ExcelNEW files andTITLE SPSS NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW data filesNEW to enable the reader to workTITLE through the case study TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/03/2016 examples NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £29.99 Helps the reader to develop skills « TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE in presenting the data and linking ISBN TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW it to organizational strategy, Paperback: 9780749473914 TITLE NEW TITLE NEW TITLEtheNEW NEW TITLE NEW TITLE NEW TITLE demonstrating value ofTITLE the e-book:TITLE 9780749473921 HR function to the company’s NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW bottom TITLE line TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent:TITLE 240 pages case studies of particular NEW TITLE NEW«TITLE TITLE NEW TITLE NEW NEW TITLE NEW Includes NEW types of predictive models including Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE diversity analysis, predicting Subject: Resources NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE Human NEW TITLE NEW turnover,NEW evaluating interventions Management TITLE NEW TITLE NEW TITLEperformance NEW TITLE NEW TITLE NEW TITLE NEW TITLE and predicting NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Where other functions of an organization deal in profits, sales growth and forecasts and Dr. Martin R. Edwards is Reader in HRM TITLEis NEW TITLE NEWwell-being, TITLE engagement NEW TITLE NEW TITLE NEW TITLE strategic planning, the HR function responsible for employee and NEW TITLE and Organizational Psychology at King’s NEW TITLE NEW TITLE NEW TITLE skills NEW TITLE NEW TITLEHeNEW TITLE NEW staff motivation. Such concerns do not immediately conjure up images of technical College London. has contributed and know-how, despite the TITLE fact that inNEW reality the management such things may often regularly to practitioner publications as TITLE NEWofTITLE NEW TITLE NEW TITLE NEW TITLE NEW such TITLE require a lot of measurementNEW and technical skill. Predictive HR Analytics: Mastering the HR IRS Employment Review and has also worked TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Metric provides a clear, accessible framework with which to understand and learn to work for a number of years as an HR Consultant. TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE with HR analytics at an advanced level, taking the reader through examples of particular Martin has run many HR analytic workshops NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE predictive models. with FTSE companies including AstraZeneca, When dealing with HR metrics, management information and HR analytics, HR practitioners rarely use any advanced statistical techniques to make the most of the data they have. This means that they do not go beyond describing the characteristics of their workforce, e.g. engagement, staff retention, performance and diversity. This book will show the reader step-by-step, using simple terms, how to carry out the analysis and what to interpret in the results, helping them to communicate the potential of HR analytics and get the most out of their HR function, whether they are carrying out the analysis themselves or briefing external consultants. Predictive HR Analytics: Mastering the HR Metric will help HR professionals to deliver a credible and reliable service to the businesses that they support by providing metrics on which Executives will be able to make sound business decisions.

Table of Contents 1. Understanding HR analytics 2. HR information systems and HR analytic data 3. Analysis strategies: Stretching what is done with HR data (going beyond description) Case Study 1: Diversity analysis Case Study 2: Employee attitude surveys: Engagement and workforce perceptions Case Study 3: Predicting turnover Case Study 4: Predicting performance

Case Study 5: Predicting recruitment and selection outcomes Case Study 6: Monitoring the impact of interventions 4. Business applications of HR predictive models 5. More advanced modelling 6. Reflection on HR analytics: Ethics and limitations

advised on employee engagement surveys; run multiple employee attitude surveys and taught statistics to undergraduate and postgraduate students. Kirsten A. Edwards was formerly Associate Director for Culture, Engagement and Diversity at Coutts, responsible for the bank’s global diversity scorecard. In a previous role as Associate Director for Talent and Leadership Development, Kirsten developed a model for predicting turnover for high performers. She has over 16 years experience across 4 continents in the financial, technology, professional services, and public sectors. She has lectured on the postgraduate Managing Diversity course at King’s College London and is a chartered member of the CIPD.

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLEHR NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Effective NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE This NEWbook Communication TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW«TITLE Provides the HR practitioner with the tools and checklists for NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW A Framework for Communicating designing and delivering their TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE HR Programmes with Impact own communications campaigns NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW themselves or effectively briefing TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE external consultants NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW Introduces a 7-step model TITLE NEW Edition for planning, launching and 1111 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE measuring the success of the NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW communications campaign TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/03/2016 Includes checklists for success at NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW Price: £29.99 each stage and tips from experts TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE on ‘do’s’ and ‘don’ts’ along the ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW way, with case studies from Paperback: 9780749476168 Merlin Entertainment, and LV TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE e-book: 9780749476199 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW Enables the HR practitioner to demonstrate the value they are TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: 272 pages adding to the organization by NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW effectively communicating the Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE benefits of the new projects Subject: Human Resources NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and programmes they are Management implementing TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Debra Corey is a Global Compensation Whether designing a re-launch of company values, launching a new intranet, or introducing TITLE NEW TITLE NEW TITLE NEW new TITLE NEW TITLEschemes, NEWtheTITLE NEW TITLE and Benefits Director, having held roles rewards and benefits success of projects will come down to how they are NEW TITLE Merlin NEW TITLE NEW TITLE presented NEW TITLE NEWand TITLE NEW TITLE NEW at PageGroup, Entertainments, both internally externally. The skills required to turn sometimes dry schemes Quintiles, Honeywell and Gap. She has led into an interesting and engaging message for employees and stakeholders are often outside TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE communication projects at many global the HR professional’s comfort zone, but since the accountability NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW for the success of these organizations and has, for the last two years, with the HR professional, it is vital that they become confident in this. Effective TITLE NEW TITLE NEW TITLE NEW projects TITLEliesNEW TITLE NEW TITLE NEW TITLE taught a Communications course through HR Communication is a practical guide written by an HR professional with on the ground NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW World at Work in the UK, France and experience in developing HR programmes andTITLE ensuring they are communicated effectively. Switzerland. In 2011, she published a white paper through World at Work proposing a new model for employee communications and has presented this model at various conferences in UK, France and Singapore.

Using case studies to demonstrate what works and what doesn’t, Effective HR Communication proposes a 7-step framework and tools and checklists to ensure that each step is worked through, with tips on the ‘dos’ and ‘don’ts’ at every stage from experts from big-name organizations. Case studies include Merlin Entertainment’s re-launch of company values through a film competition, and LV’s communication campaign for changes to their pension scheme. Effective HR Communication tackles new areas that are transforming communications campaigns including how to use and embrace technology as a medium for communicating effectively, how to understand the different needs of target audiences in multi-generational and multi-cultural workplaces, and how to communicate in a global context.

Table of Contents 1. 2. 3. 4. 5. 6. 7. 8. 9.

Introduction I-Investigation M-Medium P-Planning A-Allies C-Content T-Testing Case Studies Conclusion

Related Titles Strategic Reward and Recognition 9780749472528 £34.99 Employee Engagement 9780749472016 £24.99 Reward Management 9780749469801 £24.99

www.koganpage.com

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Armstrong’s NEW TITLE NEWThis TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW book Handbook TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Provides a complete understanding NEW TITLE NEW«TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW of Strategic of how to develop and implement HR TITLE NEW TITLE NEW TITLE TITLE strategies that are NEW integrated with NEW TITLE NEW TITLE NEW TITLE Human Resource business NEW strategies and enable the TITLE NEW NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW organization to achieve its goals TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Management practitioners howNEW to adoptTITLE NEW TITLE NEW TITLE NEW Shows HR NEW TITLE NEW«TITLE NEW TITLE a strategic approach on a day-to-day TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE basis so that they operate as part NEW TITLE NEW TITLE NEW TITLE NEW EditionTITLE On ineTITLE resourcesNEW 111 NEW of the management team and are TITLE NEW 6 TITLE NEW TITLE NEW TITLE NEW consciously concerned withTITLE how theirNEW TITLE NEW TITLE NEW TITLE activitiesNEW add value NEW TITLE NEW TITLE TITLE NEW TITLE NEW NEW TITLE NEW Date: TITLE 03/03/2016 Begins with a comprehensive TITLE NEW TITLE« NEW TITLE NEW TITLE NEW TITLE Price: NEW TITLE £34.99 NEW TITLE examination of HRM and SHRM NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and concludes with an examination ISBN NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE of organizational and functional Paperback: NEW TITLE NEW TITLE NEW TITLE NEW TITLE 9780749476823 NEW TITLE NEW strategiesNEW from a TITLE practical standpoint e-book: 9780749476830 TITLE NEW TITLE« NEW TITLE Simplifies complexNEW issues inTITLE a neat NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWpackage, TITLEbridging NEW and accessible theTITLE NEW TITLE NEW TITLE NEW Extent: NEW TITLE 328 pages gap between the rhetoric of strategic TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE human resource management and the Dimensions: 234 x 156mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW reality of strategy in action Subject:NEW TITLE Human Resources TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Management NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Strategic human resource management has been taken up by academics, consultants Michael Armstrong is a former Chief TITLE NEW TITLE NEW TITLE TITLE NEW TITLE TITLEInstitute NEWofTITLE and practitioners alike. However, the integration of human resource strategyNEW with overall ExaminerNEW of the Chartered NEW TITLE TITLE NEWHandbook TITLE ofNEW TITLE NEW TITLE NEW TITLE business strategy is often easier in theory than NEW in practice. Armstrong’s Personnel and Development (CIPD), NEW Strategic Human Resource TITLE Management provides a bridge between theory and practice, Managing Partner of E-Reward and anTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and offers a guide both to formulating human resource strategies and to implementing independent management consultant. He NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW them. This indispensable new edition includes content on developing and delivering HR has spent 25 years as an HR practitioner, TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE strategy, how to implement both organizational and individual performance strategies and including 12 as HR Director of a publishing NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW books TITLE coverage of international aspects of strategic human resource management. It also reflects company. He has sold over 500,000 important developments in HR strategies linked with those issues that affect HRM on a day-to-day basis, including human capital management, corporate social responsibility, organization development, employee engagement and talent management.

on the subject of HRM, and is the author of a several best-selling HR books, also published by Kogan Page.

Armstrong’s Handbook of Strategic Human Resource Management sets out a strategic framework for HRM; a framework for implementing SHRM in action; and a section on HR strategies. Case studies, checklists, practical examples and a strategic HR toolkit make this book an extremely practical resource for all those who are involved in putting complex strategy into practice in order to effect positive and productive change.

Rights Sold Fifth edition: Russian

Table of Contents Part 1 – The Framework of Strategic HRM 1. Human resource management 2. Strategic management 3. Strategic human resource management 4. The strategic role of HR Part 2 – HRM Strategy in General 5. The nature of HRM strategy 6. Developing HRM strategy 7. Delivering HRM strategy Part 3 – HRM Strategies Related to Organizational Capability and Organizational and Individual Performance 8. Organization development strategy Human capital management strategy 9. Knowledge management strategy

10. Corporate social responsibility strategy 11. Organizational performance strategy 12. Individual performance management strategy Part 4 – HRM Strategies Dealing With Specific Aspects of HRM 13. Employee engagement strategy 14. Resourcing strategy 15. Talent management strategy 16. Learning and development strategy 17. Reward strategy 18. Employment relationships strategy Part 5 – The International Scene 19. Strategic international HRM 20. International HRM strategies

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Data-driven Organization Design

This book

« Provides a step-by-step practical

guide for designing your optimal organization and implementing that design for sustained and superior performance

Sustaining the Competitive Edge Through Organizational Analytics Edition

1111

« Shows how to use visualization

of data as an aid to design so that the practitioner can actually ‘see’ what is going on in their organization

On ine resources

Date:

03/10/2015

Price:

£34.99

ISBN Paperback:

9780749474416

e-book:

9780749474423

Extent:

360 pages

Dimensions:

234 x 156mm

Subject:

Human Resources Management

« Advises on what data to collect

and how to manage and present it so that meaningful conclusions can be drawn

« Offers real-world insights into

mistakes and successes from the author’s own experiences to show what really works when implementing a large design

« Instructs on how to make the

data beautiful in presenting it as visual stimuli rather than as impenetrable tables and spreadsheets

Author Information

Description

Rupert Morrison is the CEO of Concentra, a leading analytics company and winner of the Technology Innovation Award 2011 in The Sunday Times Tech Track 100. He led the creation of OrgVue, a solution for HR analytics, organization design and workforce planning, which was selected as one of four Gartner Cool Vendors in the Human Capital Management field from across the globe. Rupert’s aim is to revolutionize the way people see, plan and manage their organizations to gain competitive advantage. His approach combines his experiences of running a fast growth tech firm alongside a wealth of experience in supply chain optimization, capacity planning and organization design projects.

Data is changing the nature of competition. Making sense of it is tough. Taking advantage of it is tougher. There is a business opportunity for organizations to use data and analytics to transform business performance. Organizations are by their nature complex. They are a constantly evolving system made up of objectives, processes designed to meet those objectives, people with skills and behaviours to do the work required, and all of this organized in a governance structure. It is dynamic, fluid and constantly moving over time. Using data and analytics, you can connect all the elements of the system to design an environment for people to perform; an organization which has the right people, in the right place, doing the right things, at the right time. Only when everyone performs to their potential do organizations have a hope of getting and sustaining a competitive edge. Data-driven Organization Design provides a practical framework for HR and Organization design practitioners to build a baseline of data, set objectives, carry out fixed and dynamic process design, map competencies and right-size the organization. It shows how to collect the right data, present it meaningfully and ask the right questions of it. Whether looking to implement a long term transformation, large redesign, or a one-off small scale project, this book will show you how to make the most of your organizational data and analytics to drive business performance.

Table of Contents

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Part 1 – Introduction • 1.1 Data Driven Organization Design • 1.2 Challenges • 1.3 Foundations and core concepts Part 2 – Macro Design • 2.1: Introduction • 2.2: Strategy articulation and design criteria • 2.3: Structural options and business case Part 3 – Micro Design • 3.1: Introduction • 3.2: The Data Goldmine • 3.3: Objectives management • 3.4: Fixed process design

Related Titles • 3.5: Dynamic process design • 3.6: Competency management • 3.7: Rightsizing Part 4 – Making it Real • 4.1: Introduction • 4.2: Common traps • 4.3: HOWWIP • 4.4: Implementation • 4.5: Workforce planning • 4.6: Talent Management, Succession development and Planning • 4.7: Organizational getting things done • 4.8: Sustaining the edge

Predictive HR Analytics 9780749473914 £29.99 Big Change, Best Path 9780749469429 £29.99 Organization Design 2nd edition 9780749470593 £34.99

This book

« Shows you, step by step, what needs to be considered to introduce HR processes in an organization

« Supported by international case

studies, this new edition provides guidance on how to plan an international workforce and manage expatriates

« Includes practical toolkits,

checklists, diagnostic tools, questionnaires, and flowcharts for each of the core HR functions

« Enables students and HRM

practitioners to calculate the return on investment of international assignments

Armstrong’s Handbook of Human Resource Management Practice Edition 131

On ine resources

Date:

03/04/2014

Price:

£39.99

ISBN Paperback:

9780749469641

e-book:

9780749469658

Extent:

880 pages

Dimensions:

246 x 189mm

Subject:

Human Resources Management

Description

Author Information

Armstrong’s Handbook of Human Resource Management Practice is the classic text for all students and practitioners of HRM. Providing a complete resource for understanding and implementing HR in relation to the needs of the business as a whole, it contains in-depth coverage of all the key areas essential to the HR function, including performance, reward, employee engagement and HR policy. This fully revised and updated thirteenth edition contains an entirely new part covering the increasingly important subject of international human resource management. Other new chapters have been added on rewarding special groups and on employment law, and the chapters on HRM, motivation and engagement have been completely revised.

Michael Armstrong is a former Chief Examiner of the Chartered Institute of Personnel and Development (CIPD), Managing Partner of E-Reward and an independent management consultant. He has spent 25 years as an HR practitioner, including 12 as HR Director of a publishing company. He has sold over 500,000 books on the subject of HRM, and is the author of a suite of several best-selling HR books, also published by Kogan Page.

Armstrong’s Handbook of Human Resource Management Practice has also been brought up to date by reference to the findings of a number of significant research projects and other investigations of how HRM operates in practice. Comprehensive online support material for the instructor, student and practitioner is provided, offering a complete resource for teaching and self-learning. Resources for students include: learning notes, a glossary of key concepts and terms, multiple choice questions, case studies and a guide to taking CIPD exams. Lecturers are also provided with a range of resources, including PowerPoint slides and support notes for teaching.

Table of Contents

Related Titles

Part 1 – The Practice of Human Resource Management Part 2 – People and Organizations Part 3 – Factors Affecting Employee Behaviour Part 4 – People Resourcing Part 5 – Learning and Development Part 6 – Performance and Reward Part 7 – Employee Relations Part 8 – Employee Well-being Part 9 – International HRM Part 10 – HRM Policy and Practice Part 11 – HR Skills Part 12 – HRM Toolkits

Armstrong’s Handbook of Strategic Human Resource Management 9780749463946 £29.99

Stephen Taylor is a Senior Lecturer in Human Resource Management at the University of Exeter Business School and a Chief Examiner for the CIPD. Before his academic career he worked in a variety of management roles in the hotel industry and in the NHS. He is also a widely published author.

Rights Sold Eleventh edition: Polish, Portuguese Thirteenth edition: Czech, Polish

Armstrong’s Handbook of Reward Management Practice 9780749473891 £44.99 Armstrong’s Handbook of Performance Management 9780749470296 £34.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWThis TITLE book Organizational NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW Provides HR and OD practitioners Applications ofTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW with the latest thinking to improve their practice, translating NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Mindfulness the ‘buzz’ into tangible benefits TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE for their organization An Evidence-based Approach to NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Building Resilience, Improving Draws on the latest ‘state of TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW«TITLE the art’ research in the fields of Well-being and Maximising NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW neuro- and behavioural sciences Performance TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Covers how to ensure that NEW TITLE1 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW interventions stand the greatest Edition 111 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE chance of success by engaging the key stakeholders, identifying NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Date: 03/05/2016 the business outcomes, adapting TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE the language of mindfulness to Price: £29.99 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW the organization, and measuring return on investment TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW Includes case studies that Paperback: 9780749474904 demonstrate the practical TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE e-book: 9780749474911 application of mindfulness to NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW organizations TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: 224 pages Provides a forum for HR and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW Dimensions: 234 x 156mm OD specialists to hear from TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE others who have implemented Subject: Organizational NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW mindfulness-based interventions Development TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Margaret Chapman-Clarke is an Based on emerging research, mindfulness-based interventions in organizations offer the TITLE NEWpsychologist TITLE and NEW TITLE NEW potential TITLE toNEW TITLE and NEW TITLE resilience, NEW TITLE occupational applied build individual organizational engage employees and address NEW TITLE NEWinTITLE NEW TITLE NEW TITLE NEW TITLE NEWis a practical guide written by researcher specialising coaching,NEW TITLE workplace stress. Organizational Applications of Mindfulness emotional intelligence, for practitioners who want to learn NEW how mindfulness TITLE NEW TITLEresilience NEWand TITLE NEW practitioners TITLE NEW TITLE NEW TITLE TITLE can be used as a change mindfulness in the workplace. She writes management and organizational development strategy. Drawing NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW from the latest research and speaks to international audiences about neuro- and behavioural science, Organizational Applications of Mindfulness TITLE NEW TITLE NEW TITLE NEW evidence TITLE from NEW TITLE NEW TITLE NEW TITLE mindfulness, its relationship with ‘EQ’ and offers a practical framework and guidance on how to start evolution- not revolution- in the NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEWofTITLE its transition into the workplace. She serves organization. It ensures the TITLE greatest chance success, showing how to identify the key on the editorial board of two coaching journals (Coaching at Work and Coaching: An International Journal of Coaching Theory, Research and Practice) and has served on the Board of Trustees of the Oxford Mindfulness Centre. A former Senior Fellow in Leadership at Manchester, she has over 20 years of experience as a former Head of Human Resources, consultant in executive, team and organizational development.

stakeholders and work with them on understanding the power of a mindfulness initiative, how to identify a mindfulness champion, adapt the language of mindfulness to the context of the organization, establish metrics, and measure return on investment. Organizational Applications of Mindfulness proposes that HR and OD professionals are best placed to understand the complexity of implementing change in organizational systems and, therefore, the practice of mindfulness needs to be brought in-house, even if they bring in external mindfulness coaches to train their leaders. Case studies, including Capital One Finance and the NHS Mental Health Trust, cover the reasoning behind these initiatives, how they were planned, the barriers they faced, the lessons learned, and their results. This book offers a forum for HR and OD practitioners to hear from other practitioners who have implemented organizational mindfulness-based interventions using change management principles so that they can understand how they might be applied to their own practice and their own organizations.

Table of Contents Part 1 – Introduction 1. The new generation of HR 2. Mapping the mindfulness mosaic 3. The path to mindfulness at work Part 2 – Case Studies 4. Creating a mindful culture in financial services

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5. Implementing mindfulness in social services 6. Mindfulness for employee resilience, well-being and performance 7. Using mindfulness as an integrated strategy in higher education 8. Making mindfulness inclusive to all university stakeholders

Part 3 – Future Prospects and Possibilities 9. The role of mindfulness for the new generation of HR 10. The relationship between mindfulness, diversity and inclusion 11. Creating a new blueprint for HR

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE The NEW Employer’s NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW This book Handbook TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Clearly identifies legal essentials « NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW 2016-2017 and best practice guidelines for TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE effective people management, NEW TITLE NEW TITLE NEW TITLE NEW especially beneficial for small to TITLE NEW TITLE NEW TITLE NEW medium sized employers who TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE may or may not have an NEW HR NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW department as an easy-to-hand TITLE NEW TITLE NEW TITLE EditionNEW 111 TITLE NEW TITLE 12 reference guideNEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Is fully updated to incorporate TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE Date: NEW TITLE 03/05/2016 the latest legislation on TITLE age NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW discrimination, maternityNEW leave, TITLE NEW Price: £24.99 minimum wage, pensions and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE handling grievance cases so ISBN TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW that correct policies can be put Paperback: 9780749477196 TITLE NEW TITLE NEW TITLE NEW issues TITLE NEW TITLE NEW TITLE NEW TITLE in place and employee dealt with effectively e-book:TITLE 9780749477202 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWsetTITLE NEW TITLE NEW TITLE NEW TITLE with a unique of « Comes Extent:TITLE 336 pages downloadable templates,NEW forms TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and policy documents to use Dimensions: 240 x 170mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE for dealing with employment Subject: NEW TITLE NEW TITLE NEW TITLE NEW TITLE Employment NEW TITLELaw/ NEW issues,NEW saving TITLE time and money Relations TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW The Employer’s Handbook 2016-17 has established itself as a source of reliable, Barry Cushway is an independent HR NEW TITLEemployers, NEW TITLE NEW TITLE NEW TITLE TITLEAdviser NEW unambiguous guidance for TITLE all small- to medium-sized clearly identifying the consultantNEW and Personnel to TITLE NEW TITLEforNEW NEW TITLE NEW TITLE NEWWith TITLE legal essentials and best-practice guidelines effectiveTITLE people management. The book is TITLE NEW the Institute of Directors. over NEW a comprehensive source of TITLE hands-on advice the increasingly framework 30 years’ NEW HR and employment law TITLE NEWonTITLE NEWcomplex TITLElegal NEW TITLE NEW TITLE TITLE NEW now governing UK employment law, including guidelines on age discrimination legislation experience, he has previously worked NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and the latest employment tribunal procedures. Coverage includes recruitment, contracts, for PricewaterhouseCoopers, Hay and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE benefits, performance management, maternity and paternity rights, personnel records and MSL. He is the author of several other NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE data protection, terminating employment, and ensuring the health, safety and welfare of titles, including The Handbook of Model employees and pension obligations. It also provides access to a unique set of downloadable templates, forms and policy documents for dealing with key employment issues.

Table of Contents 1. Recruiting staff 2. Writing employment contracts 3. Paying staff 4. Employee benefits 5. Performance management 6. Dealing with absence 7. Maternity and paternity rights 8. Working hours and holidays 9. Writing a staff handbook 10. Personnel records and data protection 11. Handling organizational change 12. Handling disciplinary issues 13. Dealing with grievances 14. Terminating employment 15. Dealing with tribunal cases 16. Ensuring the health, safety and welfare of employees 17. Working with trade unions

Related Titles

Job Descriptions and Human Resource Management, both published by Kogan Page. He is a fellow of both the Institute of Chartered Secretaries and Administrators, and the Chartered Institute of Personnel and Development.

Employment Law 9780749469740 £24.99 Employee Relations 9780749469764 £24.99 Employee Risk Management 9780749471606 £29.99

www.koganpage.com

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWThis TITLE book Strength-Based NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Provides a detailed model for Leadership TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW«TITLE reliably assessing and developing NEW TITLE NEWin TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW strengths in organizations, Coaching based on the author’s innovative TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Organizations research into strengths-based NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW coaching TITLE NEW TITLE Guide NEW to TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE An Evidence-Based Shows how to use a strengthsNEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW Positive Leadership Development based approach as both an TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE external leadership coach and as NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW a leader or manager to ensure Edition 1111 transformational results for the TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE organization NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Date: 03/01/2016 Ensures meaningful change by TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW« TITLE showing how to apply strengthPrice: £29.99 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW based development within the TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE context of the organization ISBN taking into account seniority, role NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Paperback: 9780749474430 challenges and organizational needs TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE e-book: 9780749474447 Provides the evidence for NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE «NEW an approach to leadership TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: 240 pages development that is coming to NEW TITLE NEW Dimensions: 234 xTITLE 156mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW the attention of organizations and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE which no coaching professional Subject: Human Resources can afford to be without NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW & Coaching TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dr. Doug MacKie is a business psychologist Positive organizational psychology, with its focus on the identification and development of TITLE NEWcoach TITLE NEWin TITLE NEW strengths, TITLE isNEW TITLE NEW TITLE NEW and executive specialising the a natural ally to executive development and TITLE leadership coaching. However, this NEW TITLE TITLE NEW TITLE approach NEW TITLE NEW TITLE NEW assessment and NEW development of executive is only just beginning to come to theTITLE attention NEW of organizations and consequently, capability withinTITLE top 100 companies both research base for strength-based in its early stages of development. TITLE NEW NEW TITLE NEW the TITLE NEW TITLE NEW coaching TITLE isNEW TITLE in UK and Australia. He has presented at Strength-based Leadership Coaching in Organizations reviews NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWstrength-based approaches international conferences and published positive leadership development and evaluates the evidence for their effectiveness, TITLE NEW TITLE NEW TITLE NEW to TITLE NEW TITLE NEW TITLE NEW TITLE in leading journals on the importance of critically assesses their apparent distinctiveness and considers how strengths can be reliably NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE effective evaluation and assessing ROI assessed and developed in their organizational context. in coaching engagements. He is a past participant on the Australian Psychological Society’s strategic leaders program and was a member of the Standards Australia Committee for the guidelines for Coaching in Organizations. He has completed the largest controlled trial to date on the effects of strength-based coaching on transformational leadership behaviour. His research was shortlisted for the BPS Practitioner of the Year Award in 2013.

This book reviews how key areas of leader and team development are reviewed and outlines and describes a model of strengths development in organizations. The application of strength-based leadership coaching will be discussed from the managerial and external perspective within the context of career stage, seniority, role challenges and organizational need in order to facilitate meaningful change. Finally, the limitations of the strengthbased approach to leadership development will be discussed together with the challenges of integrating positive leadership development. Strength-based Leadership Coaching in Organizations will show the reader exactly what a strengths focus is and that there is increasing evidence that this approach does get results. Where other books in the field only focus on one model of identifying strengths, this title will offer a balanced and critical examination of the field, and show how to actually apply a positive strength-based approach.

Table of Contents

www.koganpage.com

1. An introduction to strength-based approaches in organizations 2. Strengths definitions and models 3. Positive leadership theories 4. Strengths assessment and identification 5. Evidence for strengthbased approaches in organizations

Related Titles 6. Strengths development 7. Coaching for positive leadership in organizations 8. Using strength-based approaches as a leader 9. Using strength-based approaches as an external leadership coach 10. The limits of strength based leadership coaching

Leadership Coaching 9780749473297 £29.99 Leadership Team Coaching in Practice 9780749469726 £29.99 Strengths-Based Recruitment and Development 9780749476977 £29.99

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Systemic This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Coaching and a clearNEW introduction TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE « Provides to the subject with practical NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Constellations NEW advice on application and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE implementation The principles, practices andNEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Contains a wide range of application for individuals, TITLE NEW TITLE NEW TITLE NEW tailored exercises whichTITLE NEW TITLE NEW TITLE NEW TITLE teams and groups NEW TITLE NEW TITLE NEW TITLE coaches can use for theirNEW own TITLE NEW TITLE NEW TITLE NEW development, one to TITLE one TITLE NEW TITLE NEW TITLE inNEW NEW TITLE NEW TITLE NEW TITLE coaching sessions, when they’re NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW EditionTITLE 2111 NEW TITLE NEW coaching teams and when TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE facilitating workshops NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW Date: TITLE 03/01/2016 « Includes international case TITLE NEW TITLE NEW TITLE NEW TITLE Price: NEW TITLE £29.99 NEW TITLE studies to showNEW coachesTITLE how NEW TITLE NEW TITLE NEW isTITLE NEW TITLE NEW TITLE NEW TITLE NEW this approach being applied across the globeNEW TITLE NEW TITLE ISBN NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE Paperback: answers to the most NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE 9780749475499 NEW TITLE NEW « Includes frequently asked questions e-book: 9780749475505 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE in workshops and training NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW sessions to give the reader Extent: NEW TITLE 248 pages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE instant responses to these Dimensions: x 156mm common areasTITLE of enquiryNEW or NEW TITLE NEW TITLE NEW TITLE NEW TITLE 234 NEW TITLE NEW concern Subject:NEW TITLE CoachingNEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Systemic Coaching and Constellations offers a refreshingly uncomplicated path into a John Whittington is an individual and team NEWhowTITLE NEWcanTITLE NEWto TITLE NEW potentially complex subject,TITLE demonstrating this approach provide access systems NEW TITLE coach with a broadTITLE portfolio NEW of clientsTITLE that TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW and deliver enduring benefitsNEW for coaching clients. This new editionNEW offers a TITLE comprehensive includes TITLE entrepreneurs, executive leaders introduction to the principles that sustain systems, real world descriptions of what systemic and public figures. He facilitates regular TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE coaching is and how it can beNEW useful as well as aNEW step-by-step guideNEW to integrating constellation workshops in corporate TITLE TITLE TITLEthe NEW TITLE NEW TITLE NEW TITLE NEW principles and practices into coaching. It features a new chapter on belonging. environments and leads a small teaching TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE team who share the systemic coaching Highly practical, Systemic Coaching and Constellations wide range of exercises NEW TITLE includes NEW aTITLE NEW TITLE NEW TITLE NEW NEW TITLE and constellationsTITLE approach with other for application with individuals and teams. It also includes fully updated case studies from coaches who have taken part in the author’s own training, a joint ICF/EMCC constellation workshop and examples from coaches around the world, including Australia, Mexico, France, Spain, US and the Netherlands. Whether used in an initial selection meeting or to underpin all your coaching conversations and interventions, Systemic Coaching and Constellations offers an accessible, practical starting point to transform your coaching practice.

Table of Contents Part 1 – Principles 1. The universal language of systems 2. Back to the start: Origins and definitions 3. Belonging 4. The time is now 5. Inside out Part 2 – Practices 6. Map making 7. Living maps Part 3 – Application 8. From table top to workshop: Principles and practices in action 9. Sticky moments 10. Extending your practice: Further practices and applications 11. Outside in 12. The F word: Familiar patterns

professional coaches internationally.

Related Titles Mastery in Coaching 9780749471798 £29.99 Coaching in Times of Crisis and Transformation 9780749468309 £29.99 Leadership Team Coaching 9780749469702 £29.99

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50 Top Tools for Coaching A Complete Toolkit for Developing and Empowering People

Edition

This book

« Includes more than 50 easy-to-

use essential coaching tools, with practical guidance on how and when to use them

3111

« Comes with a host of new tools,

Date:

03/09/2015

Price:

£24.99

ISBN Paperback:

9780749473440

e-book:

9780749473457

Extent:

232 pages

Dimensions:

234 x 156mm

Subject:

Coaching

including tools for building credibility, building resilience and guiding others through change

« Provides universally applicable

templates, checklists, hints and tips to enable practitioners to apply the tools to their best effect with clients

Author Information

Description

Ro Gorell specializes in performance improvement and talent development, working with a broad range of clients looking to leverage talent and effect change. Ro is an experienced coach with a particular expertise in group coaching. She is the author of Group Coaching and co-author of How to Create a Coaching Culture, also published by Kogan Page, as well as Are They On the Right Bus? The 55-Minute Guide to Talent Management.

As a coach you need to know how to get the best from people, how to ask insightful questions, and how much support versus challenge you should provide. Most importantly, you need to understand how to enable clients to realize their potential and perform to the best of their abilities. This fully revised third edition of 50 Top Tools for Coaching is a complete toolkit for every coach offering a broad range of powerful tools and techniques that can be easily applied to a variety of situations. Learn how to assess the needs of your clients, select the right tools to use and deliver coaching with confidence.

Gillian Jones is co-Managing Director of Emerge, an organizational and behavioural change consultancy, specializing in coaching culture strategy. Gillian has worked both as an executive coach and consultant for over 15 years, supporting organizations to transform their business and empower teams through creating a coaching culture. She is co-author of How to Create a Coaching Culture, also published by Kogan Page.

Rights Sold Second edition: Czech

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50 Top Tools for Coaching is a complete resource for both in-house and external coaches, covering all the key areas from the start of an assignment to its finish, including: setting up and managing the coaching relationship; understanding and resolving problems and conflict; increasing your client’s confidence and enhancing their performance; communication and influence and developing a leadership style.

Table of Contents 1. Introduction 2. Setting up the coaching relationship: The tools to create clear expectations and outcomes 3. Foundation tools: Key tools for managing coaching relationships 4. Goal setting: Tools for gaining clarity on desired outcomes 5. Problem resolution: Tools for exploring solutions and creating positive options 6. Values and beliefs: Tools for discovering what motivates behaviours 7. Confidence strategies: Tools to create confidence and develop personal performance 8. Working effectively with others: Tools for analysing and achieving enhanced relationships 9. Personal impact and influence: Tools for increasing presence and impact 10. Enhancing leadership style: Tools for developing your strategy and increasing team performance 11. Planning for the future: Tools for defining where and what you want to be

Related Titles How to create a coaching culture 9780749469788 £24.99 Group Coaching 9780749467593 £29.99 Excellence in Coaching 9780749456672 £24.95

This book

« Provides organizational

development (OD) professionals with a unique eight-part framework to inspire improved business performance

« Links business performance explicitly to purpose and presents the evidence for the better performance of purposedriven organizations « Provides activities, case studies, diagnostic tests, research reports, articles and book reviews at the end of each chapter to work through and validate learning

Designing the Purposeful Organization How to Inspire Business Performance Beyond Boundaries Edition

1111

Date:

03/02/2015

Price:

£29.99

ISBN Paperback:

9780749472207

e-book:

9780749472214

Extent:

256 pages

Dimensions:

234 x 156mm

Subject:

HR & Change Management

Description

Author Information

Globalization, competition and recession have created an overwhelming pressure on organizations to deliver growth. This has often resulted in tough performance targets being pushed down the line. Hard-hitting management may deliver short-term results but in the longer term key people burn out or leave, and business performance falls back. Designing the Purposeful Organization explains how to implement a more enlightened and authentic leadership style that aligns people’s strengths to the delivery of a compelling future. It draws on a unique framework that helps leaders manage the eight elements essential for high performance: purpose, vision, engagement, structure, character, results, success and talent. It moves beyond the boundaries of transactional performance (pay me X and I’ll deliver Y) to a purpose-centred performance that releases talent, creativity and engagement. It features case studies from Google, Whole Foods Market, the NHS and the London 2012 Olympics and is ideal for practitioners in organization development, senior HR managers and business leaders. This book demonstrates how business performance can be inspired beyond boundaries by aligning people to a compelling purpose.

Clive Wilson is a board director at Primeast, a UK-based consultancy that has facilitated purposeful leadership, organizational effectiveness and high-performance teamwork since 1987. Primeast works internationally with a focus on the oil and gas, power, pharmaceutical and technology sectors as well as with change agents and social entrepreneurs. Clive is a Fellow and Tutor for the Chartered Institute of Personnel and Development and a Fellow and Ambassador for the Chartered Management Institute. In recent years, with his passion for purposeful change, he has facilitated workshops on strategic alignment and talent leadership in Europe, Africa, Asia, the Americas, the Middle East and Australia.

Table of Contents 1. 2. 3. 4. 5. 6. 7. 8. 9.

Introduction: Setting the scene The power of a compelling purpose Clarity of vision Engaging to create a learning ecosystem Building structures to deliver Strength of character Results to track purposeful progress The secret of success Liberating our talents

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Armstrong’s Performance Management Toolkit 1st Edition Michael Armstrong Date:

3/10/2015

Price:

£599

ISBN Loose-leaf:

9780749474218

Extent:

312 pages

Dimensions:

297 x 210mm

This book

« A complete toolkit for the successful

delivery of in house performance management training for line managers, eliminating considerable travel expenses and extended time out of the office

« Written by an author of best-selling

HR titles and independent management consultant

« All documents in the toolkit are

available electronically, and can be customized and photocopied, making them easy to modify, arrange and distribute

« Highly interactive approach involves

participants in discussion, exercises and role plays to maximize active learning and facilitate adoption of new skills

« Managers come away with the

resources and reference materials they need to apply their learning in practice

Employee Engagement Toolkit 1st Edition Emma Bridger

This book

« A complete toolkit for the successful

delivery of in house employee engagement training for line managers; saving valuable trainer time, saving travel expenses and eliminating extended time out of the office for participants

« Written by an award-winning Date:

03/10/2015

Price:

£599

ISBN Loose-leaf:

9780749474638

Extent:

312 pages

Dimensions:

297 x 210mm

engagement specialist, course leader and advisor

« All documents in the toolkit are

available electronically, and can be customized and photocopied, making them easy to modify, arrange and distribute to disperse workforces

« Highly interactive approach involves

participants in discussions, exercises and role plays to maximize active learning and facilitate adoption of new skills

« Managers come away with the

resources and reference materials they need to apply their learning in practice

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Logistics and Operations

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Featured Titles E-Logistics 9780749472665 £44.99 Page 78

Strategic Sourcing Management 9780749476991 £49.99 Page 83

The Operations Advantage 9780749473549 £29.99 Page 84

Supply Chains for a Circular Economy 9780749476755 £39.99 Page 88

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Supply Chain NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Management for TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Humanitarians NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Tools for Practice This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Offers vital insights on supply « TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW chain NEW management fromNEW key NEW TITLE NEW TITLE TITLE TITLE NEW TITLE NEW TITLE NEW practitioners and academics in On ine NEW resources TITLE NEW TITLE NEW TITLE NEW TITLE EditionNEW 1111 TITLE the humanitarian field TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Provides highly practical cases TITLE NEW TITLE NEW TITLE written NEWbyTITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/06/2016 and examples, NEW TITLE NEW TITLE NEWfrom TITLE NEW TITLE NEW TITLE NEW TITLE NEW practitioners international Price: £39.99 companies and associations TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE ISBN TITLE NEW TITLE NEW how to TITLE integrate NEW TITLE NEW NEW TITLE NEW TITLE « ShowsNEW collaboration and coordination Paperback: 9780749474683 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE into working practices, one of e-book:TITLE 9780749474690 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW the current biggest challenges TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE in theTITLE humanitarian community Extent:TITLE 272 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Logistics NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Supply Chain Management for Humanitarians provides an in depth insight into the Dr Ira Haavisto is the director of TITLE NEWofTITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE management of supply chains in the context humanitarian logistics. This NEW accessible the HUMLOG Institute. She teaches TITLE NEW NEWand TITLE NEW TITLE NEW TITLE NEW and TITLE and practical book considersNEW humanitarian logistics fromTITLE both a strategic operational Supply Chain Management Social NEW perspective. Responsibility at Hanken School of TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Economics in Finland. NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW The overarching theme is collaboration and coordination, one of the biggest challenges in the humanitarian community. Supply Chain Management for Humanitarians takes ProfessorNEW Karen Spens is theNEW Dean TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE a problem-based learning approach, featuring real cases and examples from leading of Education at Hanken School of NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE organizations including Oxfam, Unicef, and The Red Cross.

Each chapter is self-standing, relating the content in each chapter to the supply chain as a whole. This enables the reader to easily dip into different sections. At the end of each chapter, there is a case study written by a leading practitioner currently working in the humanitarian field. Supply Chain Management for Humanitarians fills a much needed gap in the market and is essential reading for humanitarians worldwide.

Table of Contents 1. 2. 3. 4. 5. 6. 7. 8. 9.

Logistics and SCM in the humanitarian context Setting up a supply chain network Supply chain strategy Decision making in supply chain Procurement Transportation/fleet management/delivery/distribution Warehouse and inventory management Information technology Other – sustainability, performance measurement, M & E, exit strategy

Related Titles

Economics, and a professor in Supply Chain Management and Social Responsibility. She is widely published in the logistics and supply chain industry. Dr Gyöngyi Kovács is the Erkko Professor in Humanitarian Logistics at the Hanken School of Economics, and the Director of the HUMLOG Institute. She also lectures in supply chain management and corporate geography. She is widely published in the logistics and supply chain industry.

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Outsourcing NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Supply Chains TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Practical Strategies TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW On ine resources « Provides a strategic perspective TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Edition 1111 TITLE on outsourcing supply chains NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Offers practical advice on TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/05/2016 evaluating risk and monitoring NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £44.99 operations TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Features contributions from ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW experts in academia and Paperback: 9780749471934 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE industry from across the globe e-book: 9780749471941 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: 320 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dimensions: 234 x TITLE NEW TITLE 156mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Logistics NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Stephen Rinsler is director and company Outsourcing can help grow a company and unlock true potential, by enabling leaders to TITLE NEW TITLE NEW TITLE NEW free TITLE NEW TITLE NEW TITLE secretary of Bisham Consulting (Logistics resources and TITLE streamlineNEW processes. Implementation and sustainable management of NEW TITLE NEW TITLEHe NEW TITLE outsourcing NEW TITLE NEW TITLE NEW TITLE NEW and Supply Chain Consultancy). has contracts is often poorly executed. Outsourcing Supply Chains addresses the extensive industrial experience, including need for practical role models for Boards and Senior Management TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE so that their strategic seniorTITLE positions NEW in Unilever, Exel Europe, be made in a way that reduces theTITLE risk of outsourcing. NEW TITLE NEW TITLE choices NEW can TITLE NEW TITLE NEW NEW SVP Operations, BHS, Mothercare and DHL. Outsourcing Supply Chains provides practical views, ideas and advice on how to make TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE outsourcing a success. The book will help senior management to make the right choices at NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE all stages from vision to choice of partner, to implementation, to sustainable execution.

Outsourcing Supply Chains is a multi-contributed book featuring chapters from leading international experts from both academia and industry. The book provides invaluable advice on sustainable outsourcing, drivers and strategic sources. It also looks at side stepping the pitfalls, measuring success, risk management and includes a section of chapters on global differences. There are real-life case studies and a summary of key learning points in each chapter.

Table of Contents 1. 2. 3. 4. 5. 6. 7. 8. 9.

Why outsource? Sustainable outsourcing? Drivers and strategic choices Partners or suppliers Choosing partners successfully (ITT Process) Successfully implementing outsourcing contracts Sidestepping the Pitfalls in Outsourcing IT: its important role? Global differences – outsourcing in India, China, Australia, Hong Kong 10. Risk management in working outsourcing contracts 11. Measuring success? 12. ‘Closed book’ or ‘Open book’ contracts

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Related Titles Global Logistics 9780749471330 £44.99 Sustainable Logistics and Supply Chain Management 9780749473860 £44.99 Global Logistics Strategies 9780749470234 £44.99

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLEthe NEW TITLE Financing NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW End NEW to End TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE Supply NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Chain TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Creating Win Win Situations in NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW This book Value Networks TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE a clear introduction to TITLE NEW TITLE NEW TITLE NEW « Provides NEW TITLE NEW TITLE NEW TITLE NEW the area of supply chain finance On ine resources TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Edition NEW 1111 TITLE key issues in supply « TacklesNEW NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW chain finance through TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE Date: NEW 03/04/2016 combining theory and practice NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £44.99 Considers initiatives to « TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE harmonize and develop ISBN TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEWfinancing TITLE NEW TITLE NEW cross-border Paperback: TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW 9780749471415 TITLE NEW TITLE Examines how finance and the « e-book:TITLE 9780749471422 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW supply chain fit together TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: TITLE 272 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject:TITLE Logistics NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Financing the End to End Supply Chain provides readers with a real insight into the Simon Templar is a qualified accountant TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE increasingly important areaTITLE of supply NEW chain finance. The book provides a clear introduction, with twenty years’TITLE industry experience as NEW NEW TITLE NEW TITLE NEW TITLE demonstrating the importance of theTITLE strategic relationship between supplyTITLE chain andNEW TITLE NEW well as being a lecturer on supply chainNEW and financial communities within an organization. It contains vital information on how supply procurement MSc’s in Cranfield. TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE chain finance is operationalized and put into place. It is TITLE written in NEW a user-friendly style, NEW TITLE NEW TITLE NEW TITLE NEW TITLEis Head NEW TITLE Erik Hofmann of Supply ChainNEW starting with the purchasing function, and linking together treasury, banking, supply chain, Finance-Lab at the University of St TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWGallen TITLE systems, IT and key stakeholders. in Switzerland. HeTITLE is also Chair of Logistics NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE Financing the End to End Supply Chain will help senior supply chain and procurement practitioners to build collaboration, improve relationships and enhance trust between supply chain partners. With its combination of theory and practice it tackles vital issues including physical, information and financial flows, and tailoring supply chain finance to individual organizations’ circumstances. Recognising that supply chain finance means different things in different countries, the authors also consider various initiatives to harmonize and develop cross-border financing from the World Bank and other institutions, as well as including an agenda for national and international policy makers.

Management (LOG-HSG).

Charles Findlay is an experienced Business Strategy, Supply Chain and Procurement consultant and Founder at International Supply Chain Finance Community.

Financing the End to End Supply Chain offers a mix of academic and industrial expertise and is written by three authors who are experts in the field. The book contains groundbreaking research and data from the Cranfield School of Management.

Table of Contents 1. 2. 3. 4. 5. 6. 7. 8.

Supply chain management development Finance development Supply chain finance definition schools of thought Supply chain finance value propositions Supply chain finance strategy morphology box Supply chain finance implementations Supply chain finance regional Supply chain finance – the future

Related Titles Strategic Procurement 9780749472283 £29.99 The Procurement Value Proposition 9780749471194 £44.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE E-Logistics NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Managing Digital Supply TITLE NEWYour TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Chains for Competitive NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Advantage TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW This book TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Examines the strategic role NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW of e-logistics in managing 1 On ine resources information and information 1 TITLE NEW Edition 11 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE flows within and between NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW organizations in today’s TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/01/2016 dynamic global environment NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £44.99 « Provides a clear and accessible TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE guide to key technological and ISBN business developments NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Paperback: 9780749472665 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Features contributions from e-book: 9780749472672 leading practitioners and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW academics in the field TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: 272 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Logistics NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dr Yingli Wang is a lecturer in logistics E-logistics serves as the nerve system for the whole supply chain and enables smooth TITLE NEW management TITLE NEW TITLE NEW information TITLE NEW TITLE NEW organizations. TITLE NEW and operations at Cardiff flow within and between This TITLE contributed book focusses on the NEW TITLE NEW the TITLE NEW TITLE strategic NEW TITLE NEW inTITLE NEW global TITLE NEW University. She received James Cooper role of e-logistics today’s dynamic environment. Memorial Cup inTITLE 2009, awarded CILT for NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW NEWbyTITLE In E-logistics the team of international experts examine how to use e-logistics to develop her invention of the concept of Electronic NEW TITLE NEW TITLE NEW TITLE competitive NEW TITLE NEW TITLEproductivity NEW TITLE NEW strategy and increase and how to launch a successful e-logistics Logistics Marketplaces (ELMs). She then business model. They consider specific areas including: road freight transport; port TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE developed a best practice guide on ELMs for management and maritime shipping; air freight management; B2C and B2B e-commerce NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE the Department of Transport. She worked for Nestlé in China for 9 years in various senior managerial roles and she has worked intensively with over 60 organizations such as Tesco, Costain, BT, ASDA, Nestlé, Descartes, Freightliner, helping them to manage e-logistics and the supply chain. Dr Stephen Pettit is a researcher for the Transport and Shipping Research Group in Cardiff Business School. He has been involved in a range of transport related research including a groundbreaking project for the Department of Transport.

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and e-fulfilment; e-logistics security, ethical and legal issues. Using real case-studies, the book explores e-logistics developments in different sectors, such as food, construction, fashion, telecommunications and healthcare. The book also investigates emerging technologies in e-logistics.

Table of Contents 1. Supporting ICT infrastructure for future logistics: Intelligent Transport Systems (ITS) and smart grid 2. ICT for air freight management 3. ICT for rail freight 4. ICT for road transport 5. B2C e-commerce and fulfilment 6. The effects of e-commerce on warehousing 7. Advanced warehouse management system deployment and technology innovations to streamline e-logistics processes

8. RFID in logistics 9. The role of GS1 in logistics and e-procurement 10. Regional electronic marketplaces to improve logistics 11. Port-centric ICT system: Building value in supply chains 12. Trade and transport electronic single windows 13. Single Window Systems for Global Supply Chain Management: A case of South Korea 14. End-to-end global visibility management for integrated supply and demand chains

15. Automating a logistics service chain – a telco’s perspective 16. Electronic bills of lading: Sea carriage contracts 17. ICT in multimodal transport and technological trends: unleashing potential for the future

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Supply Chain NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Management, TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW LogisticsNEW and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Transport This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWReview TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE new innovations and 2016NEW TITLE NEW TITLE « Covers technological NEW TITLE NEW TITLE NEW disruptions TITLE NEW TITLE NEW TITLE NEW TITLE NEW Disruptive Technologies and TITLE NEW TITLE NEW TITLE NEWwhich TITLE are NEW TITLE NEW TITLE NEW TITLE top trends « Examines Management Trends shaking up theTITLE industry NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE TITLE how toNEW deal with the « Assesses On ine NEW resources Edition 1111 specific challenges facingNEW the NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW industry TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: 03/03/2016 valuable insightsNEW TITLE NEW « Provides NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW from leading experts who are Price: NEW TITLE £39.99 NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE redesigning their supply chains, NEW TITLE NEW TITLE NEWand TITLE NEW TITLE NEW and logistics transport ISBN TITLE NEW TITLE NEW networks TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Hardback: 9780749477134 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE e-book: 9780749477141 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent:TITLE 288 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW Dimensions: 240 x 170mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Logistics NEW TITLE NEW Subject: TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Supply Chain Management, Logistics and Transport Review 2016 provides an annual Adam Jolly is a business writer and TITLE and NEW TITLE NEWhow TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE review of supply chain management logistics. It considers to manage the impact editor specializing in the management of NEW TITLEin NEW TITLE NEW TITLEmanages NEW TITLE NEW TITLE NEW TITLE NEW of disruptive technologies and new patterns a way that improves performance, growth, innovation, technology and risk. risks and cuts carbon. He is Consultant on a number TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWEditor TITLE NEW ofTITLE Kogan Page titles including The Handbook NEWReview TITLE NEW TITLE NEW TITLE NEW TITLE NEW Supply Chain Management,NEW LogisticsTITLE and Transport 2016 NEW featuresTITLE contributions of European Intellectual Property from leaders in supply chainTITLE management and logistics. They share their insights on NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Management; Clean Tech Clean Profits and the most important trends, exciting innovations, and keyNEW challenges in the industry NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE The Innovation Handbook. today, including: data visibility; open and collaborative sourcing; the circular economy; e-commerce; unpredictable behaviour of consumers; transport systems and intelligent mobility; stock and its new hubs; onshore industry; the re-engineering of transport; smarter warehouses and the redefinition of city logistics.

Table of Contents 1. Impact of technology disruption (such as 3D printing) 2. Evolution of operating models (such as Uber) 3. Fulfilment of consumer expectations 4. Development of cleaner, more circular forms of supply 5. Risks in extended lines of supply 6. Development of supply, logistics and transport as professional disciplines and as careers 7. Growth of more visible data from multiple sources

8. Switch to more open, collaborative forms of sourcing 9. Potential for integrating transport systems 10. Optimization of route selection and the growth of seamless freight 11. Innovations which are changing vehicles and the infrastructure 12. Revival of rail 13. Development of smarter warehouses 14. Challenges in reaching Asia’s fast-growing secondary cities 15. Demands being placed on urban freight

16. Changes happening in manufacturing 17. Calculation of where best to hold stock 18. New ways in which carriers are now competing 19. Techniques for managing shocks, surges, emergencies and disasters 20. Metrics for measuring performance in supply 21. Funding of innovative supply models

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Fashion Logistics

This book

Insights into the Fashion Retail Supply Chain

« Combines insights into both

fashion retailing and fashion logistics

« Studies major forces driving Edition

change in the retail industry and how manufacturers can adapt their working practices accordingly

1111

Date:

03/11/2015

Price:

£44.99

« Considers fashion retailing

and logistics as part of a wider global supply chain and production system

« Features case studies of best

ISBN Paperback:

9780749472986

e-book:

9780749472979

Extent:

288 pages

Dimensions:

234 x 156mm

Subject:

Logistics

practice that demonstrate successful fashion retail supply chains of leading companies, including Benetton, Burberry, Schuh and M&S

« Provides valuable supporting

online materials, including PowerPoint presentations and teaching notes

Author Information

Description

John Fernie is Emeritus Professor of Retail Marketing at Heriot-Watt University. He has written and contributed to numerous textbooks and papers on retail management, especially in the field of retail logistics. He is editor of the International Journal of Retail and Distribution Management.

Fashion Logistics examines the principles and practices behind responsible fashion retailing and cost-effective supply chain management in the fashion industry.

David B. Grant is Professor of Logistics at Hull University Business School and Associate Dean. He has over 175 publications and is on the editorial boards of numerous journals. Business experience includes retail, corporate banking, technical design, and financial and marketing consulting and seminar facilitation for clients in Canada and the United States.

Fashion Logistics assesses the early growth and changes in the industry as well as the drivers of change in today’s market. Important forces are driving tremendous changes in the retail industry, particularly in supply chain networks and operations. Manufacturers therefore need to re-think their supply chains so that they are resilient enough to withstand shocks, agile enough to respond quickly to sudden change, flexible enough to customize products, and efficient enough to protect margins. John Fernie and David Grant assess these forces and changes, and how manufacturers should adapt their working practices accordingly. Fashion Logistics integrates case studies of best practice that demonstrate successful fashion retail supply chains of leading companies such as Benetton, Burberry, Schuh and M&S. The book provides vital figures, tables and mini-cases in each chapter, a discussion question at the end of each mini-case, references and suggested readings. It also provides invaluable supplementary material, including teaching notes and PowerPoint slides.

Table of Contents 1. Introduction 2. The changing nature of fashion retailing implications for logistics 3. International fashion sourcing 4. Corporate social responsibility 5. International logistics 6. National and in-store logistics 7. Online consumer service 8. Luxury fashion and SCM 9. Sustainable fashion retailing and logistics

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Related Titles Logistics and Retail Management 9780749468231 £44.99 Sustainable Logistics and Supply Chain Management 9780749473860 £44.99 Fashion Brands 9780749464462 £19.99

Green Logistics This book

« Examines the most pressing

Improving the Environmental Sustainability of Logistics

issues and current trends in green logistics

« Analyses the environmental

consequences of logistics and how to deal with them

« Examines ways of reducing

these externalities and achieving a more sustainable balance between economic, environmental and social objectives

« Provides insightful international case studies that illustrate the impact of green logistics in practice

Edition

3111

On ine resources

Date:

03/02/2015

Price:

£39.99

ISBN Paperback:

9780749471859

e-book:

9780749471866

Extent:

448 pages

Dimensions:

234 x 156mm

Subject:

Logistics

Endorsed by

Description

Author Information

Leading the way in current thinking on environmental logistics, Green Logistics provides a unique insight on the environmental impacts of logistics and the actions that companies and governments can take to deal with them. It is written by leading researchers in the field and provides a comprehensive view of the subject for students, managers and policy-makers.

Alan McKinnon is Professor and Head of Logistics at Kühne Logistics University, Hamburg. He has been researching and teaching in freight transport and logistics for 35 years and has published extensively in journals and books.

Fully updated, the 3rd edition of Green Logistics has a more global perspective than previous editions. It introduces new contributors and international case studies that illustrate the impact of green logistics in practice. There is a new chapter on the links between green logistics and corporate social responsibility and a series of postscripts examining the effects of new developments, such as 3D printing, distribution by drone, the physical internet and the concept of peak freight. Other key topics examined include: carbon auditing of supply chains; transferring freight to greener transport modes; reducing the environmental impact of warehousing; improving the energy efficiency of freight transport; making city logistics more environmentally sustainable; reverse logistics for the management of waste; role of government in promoting sustainable logistics. The 3rd edition of Green Logistics includes indispensable online supporting materials, including graphics, tables, chapter summaries, and guidelines for lecturers.

Table of Contents Part 1 – Assessing the Environmental Effects of Logistics Part 2 – Strategic Perspective Part 3 – Operational Perspective Part 4 – Key Issues Part 5 – Implications for Public Policy and the Future of Supply Chains

Related Titles Sustainable Logistics and Supply Chain Management 9780749473860 £44.99 Global Logistics 9780749471330 £44.99

Michael Browne is Professor of Logistics at the University of Westminster, London. He has worked on studies for Transport for London, the European Commission, the UK Department for Transport, Research Councils and commercial organizations. Maja Piecyk is Associate Professor in Logistics at Heriot-Watt University, Edinburgh. Anthony Whiteing is a Senior Lecturer in the Institute for Transport Studies at the University of Leeds. An academic with 30 years’ experience, he has been involved in a wide range of UK and European research projects primarily in the field of freight transport.

Rights Sold First edition: Italian

Global Supply Chain Ecosystems 9780749471583 £44.99

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The Handbook of Logistics and Distribution Management

This book

« Overviews key areas in logistics

and distribution management, including procurement, inventory, warehousing, freight, and operational management

Understanding the Supply Chain Edition

« Offers a broad strategic

5111

framework for planning

Date:

03/01/2014

Price:

£44.99

« Explains the nuts and bolts of logistics and distribution in accessible language

« Has been updated to reflect the

ISBN Paperback:

9780749466275

e-book:

9780749466282

Extent:

720 pages

Dimensions:

240 x 170mm

Subject:

Logistics

latest advances in logistics and new topics on academic and professionals courses

Endorsed by

Author Information

Description

Alan Rushton is a Director of Dialog Consultants, and was formerly the Director of Graduate Programmes at the Centre for Logistics and Supply Chain Management at Cranfield University. He is also a Chartered Fellow of the CILT (UK).

The Handbook of Logistics and Distribution Management provides an introduction to fundamental elements of modern logistics and distribution. It explores all stages of the supply chain from raw materials through to the final distribution of the finished product. This handbook covers vital areas, including: concepts of logistics and distribution; planning for logistics; procurement and inventory decisions; warehousing and storage; freight transport and operational management.

Phil Croucher is Vice President-Supply Chain for Dalma Energy LLC, has an MSc in Logistics and Distribution Management from Cranfield University and is a Chartered Fellow of the CILT (UK).

The 5th edition of The Handbook of Logistics and Distribution Management has been radically updated to reflect the latest advances in logistics and covers new topics studied on academic and professional courses. There are brand new chapters on humanitarian logistics, multichannel fulfillment and reverse logistics, as well as detailed discussion of the latest trends and issues that confront logistics.

Dr Peter Baker is a Senior Lecturer at the Centre for Logistics and Supply Chain Management at Cranfield University and a Chartered Fellow of the CILT (UK).

The Handbook of Logistics and Distribution Management is a practical handbook and an essential reference for logistics and supply chain practitioners as well as students undertaking professional examinations and degrees in the field of logistics and supply chain.

Table of Contents Part 1 – Concepts of Logistics and Distribution Part 2 – Planning for Logistics Part 3 – Procurement and Inventory Decisions Part 4 – Warehousing and Storage Part 5 – Freight Transport Part 6 – Operational Management

Related Titles Warehouse Management 9780749469344 £44.99 The Logistics and Supply Chain Toolkit 9780749468088 £39.99 Global Logistics 9780749471330 £44.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Strategic Sourcing NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Management TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW Structural andNEW Operational This book TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Decision Making wisdomTITLE from oneNEW of NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW « SharesNEW the most respected academics TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE in the field and a team of NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW contributors who are both TITLE NEW TITLE NEW TITLE EditionNEW academics and NEW industry TITLE experts NEW TITLE 1111 TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW purchasing concepts, « CoversNEW TITLE NEW TITLE NEW TITLEandNEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/04/2016 frameworks best practice from esteemed business NEW school TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE Price: £49.99 HEC Paris TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE strategic and tactical « CoversNEW ISBN TITLE NEW TITLE NEW NEW TITLE NEW TITLE TITLE NEW TITLE NEW standpoints, including strategic Paperback: 9780749476991 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE thinking and specific thought e-book: 9780749477004 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW processes TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE how to optimize specific « ShowsTITLE Extent:TITLE 704 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW aspects of purchasing Dimensions: 240 x 170mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Operations NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Strategic Sourcing Management provides an indepth examination of purchasing and Olivier Bruel is Professor Emeritus of the TITLE NEW TITLE NEW TITLEeffectiveness NEW TITLE NEW TITLE NEW TITLEandNEW TITLE supply management, covering the three dimensions of competitiveness, and Operations Management Information NEW Oliver TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW efficiency. Written by the renowned Bruel, HEC Paris, and a NEW team of contributing Technology Department at HEC Paris. He is authors from academia andTITLE industry, the book is organized into four parts: strategic Vice President Energy at SNCF and President NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE decisions; operational management purchasing; management resources; management of SNCF-ENERGIE Founder / Honorary NEW ofTITLE NEW TITLE ofNEW TITLE NEW TITLE NEW TITLE and NEW TITLE NEW of performance and change. The chapters are self-standing, enabling the reader to dip into President of ACA (Association Cesa Achats TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE different sections according to need. et Supply Chain). NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Strategic Sourcing Management presents a collection of explanations, frameworks, and best practices. The book considers both the tactical and strategic perspective, including dedicated chapters on how to set up a purchasing function. The text is enriched with clear graphics and solid examples of best practice. Strategic Sourcing Management is a robust and comprehensive text that provides an essential reference for practitioners and academics working in or studying procurement and supply management.

Table of Contents Part 1 – Strategic Buying Decisions 1. The buying function 2. Marketing, segmentation and strategies 3. Definition of purchasing needs and practices 4. Sourcing and SRM 5. Globalization and international buying 6. Responsible buying 7. Outsourcing Part 2 –Operational Management of Purchasing 8. Economic optimization 9. Selecting 3PLs 10. Investments 11. Financing buying

Related Titles 12. Public sector buying: European 13. International operations 14. International buying Part 3 – Organization and Management of Resources 15. Organization, structure and positioning 16. Human resources 17. E-sourcing and e-procurement Part 4 – Monitoring Performance and Change 18. Communication 19. Performance: Measures and reporting systems 20. Change management

The Handbook of Logistics and Distribution Management 9780749466275 £44.99 Category Management in Purchasing 9780749472306 £49.99 Leading Procurement Strategy 9780749470333 £44.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TheNEW Operations NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Advantage TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW to TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW A Practical Guide Making TITLE NEW Work TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Operations This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Shows how effective operations can have a huge strategic NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW impact throughout the TITLE NEW Edition 1111 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE organization NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Provides guidance on how to TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/06/2016 respond to the most important NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW challenges facing the practice of Price: £29.99 operations management from TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE renowned textbook author, ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Nigel Slack. Paperback: 9780749473549 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Offers direction on how to set e-book: 9780749473556 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW the agenda for developing TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE operations capabilities Extent: 240 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Operations NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Nigel Slack is the Professor of Operations The study and practice of operations has shifted to reflect the new challenges and TITLE NEWandTITLE TITLE NEW uncertainties TITLE NEW TITLE TITLE NEWworld. TITLE Management Strategy NEW at Warwick of how to thriveNEW in today’s ever-changing NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Business School NEW and headTITLE of its Operations The Operations Advantage, written by Nigel Slack, identifies the most significant challenges Management He acts as a consultant TITLE NEWGroup. TITLE NEW TITLE NEW to TITLE NEW TITLE management NEW TITLE NEW TITLE the practice of operations and gives guidance on how businesses can in many sectors,NEW including FinancialNEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE TITLE respond. Leaders need to link the strategic objectives of the business clearly and logically Services, Utilities, Retail, Professional its operation’s objectives. Nigel Slack presents a series of ten activities that TITLE NEW TITLE NEW TITLE NEW to TITLE NEWperformance TITLE NEW TITLE NEW TITLE Services, General Services, Aerospace, will help them to do this and therefore make operations work better, such as designing and NEW NEWManufacturing. TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE FMCGTITLE and Engineering configuring internal processes and resourcing the operations appropriately.

The Operations Advantage looks at the application of operations management across a range of sectors, including finance, healthcare, professional services, oil and gas industries. Although these diverse sectors require operations practitioners to apply knowledge in different ways, they essentially deal with the same set of processes. The Operations Advantage is based on the global teaching, training and consultancy conducted by the author Nigel Slack. The Operations Advantage is an indispensable and unique guide for anyone with an operational role in any organization, as well as operations management students and academics.

Table of Contents

www.koganpage.com

1. The starting point – establish a competence culture for operations 2. Good, bad or indifferent – understanding performance 3. Operations are not just operational 4. Do you really want to do everything? The ins and outs of sourcing 5. Getting your hands dirty in process design 6. Everything is connected – managing network relationships

Related Titles 7. Coping with demand fluctuations – resourcing and capacity 8. Keeping it together – how control is the basis of improvement 9. What could possibly go wrong? Managing risk and resilience 10. Getting there fast or slow – setting up improvement routines

Business Operations Models 9780749473310 £29.99 The Lean Practitioner’s Handbook 9780749467739 £29.99 Strength-Based Lean Six Sigma 9780749469504 £34.99

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Aviation Logistics book NEW TITLE NEWThis TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW ExplainsTITLE how the rapidly The Dynamic Partnership Air TITLE NEW TITLE« NEW NEWevolving TITLE NEW TITLE NEW TITLE NEWofTITLE global logistics industry works in close Freight and Supply Chain NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW partnership with the aviation operators TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE to achieve fast andNEW efficientTITLE facilitation NEW TITLE NEW«TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Looks at air freight and how carriers are responding to market demands TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE with newNEW and better methods and TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE TITLE NEW technologies On ineNEW resources TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE EditionNEW 1111 TITLE Reviews changes in manufacturing « NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and production methods TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/01/2016 Illustrates how different challenges NEW TITLE NEW«TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £44.99 are met in varied markets through TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE insightful case studies ISBN TITLE NEW TITLE NEW NEW TITLE NEW«TITLE NEW TITLE a team TITLE NEW Features contributions fromNEW Paperback: 9780749472702 of experts, including: Oliver TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Evans, Chief Cargo Officer at Swiss e-book:TITLE 9780749472719 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW International Airlines Ltd and Stan TITLE NEW TITLE NEW NEW TITLE Wraight,TITLE who has over 40 years of NEW TITLE NEW TITLE NEW TITLE Extent:TITLE 320 pages NEW TITLE NEW TITLE TITLE NEW TITLE NEW NEW TITLE NEW industry NEW experience gained through Dimensions: 234 x 156mm both senior management and board TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE level positions at KLM Cargo, Atlas Air Subject: NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Operations NEW TITLE NEW and AirBridge Cargo TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWEndorsed TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW by TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWinTITLE NEW Aviation Logistics looks at the function of the air cargo business and its role in global supply Michael Sales specializes press relations TITLE NEW TITLE evolving, NEW the TITLE NEW TITLE NEW TITLE NEWforTITLE NEW TITLE chains and logistics. As global economies are constantly supply chain business and consultancy the transport industry. with its transport partners must be proactive the future. Technology and its resultingNEW TITLE NEW He has handled prestigious NEW TITLEfor NEW TITLE NEW TITLE TITLEa number NEWofTITLE NEW efficiency and transparency are therefore a central part of this book. Aviation Logistics clients, including Airports of Paris, Air TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE examines how carriers are coming up with new methods and technologies to improve ground France Express, Athens International NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW handling and road transport, traceability systems and barcoding, security and screening, and Airport, Cologne Bonn Airport, ECS, Basque TITLE NEWandTITLE NEW TITLE NEW TITLE NEW TITLE TITLE safe delivery of perishable items (such NEW as in theTITLE pharmaceutical medical sectors). regional industrial promotion,NEW Düsseldorf NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE Airport, Budapest Airport andNEW many more. Endorsed by The International Air Cargo Association (TIACA), Aviation Logistics is supplemented with case studies and contributions from a team of experts including Oliver Evans and Stan Wraight, both industry experts.

Table of Contents 1. Air cargo – trying harder 2. The world of air cargo 3. Air cargo history 4. Airport connections 5. Cargo handling agents 6. Road feeder service 7. Freight forwarder 8. Cool chain logistics 9. The express sector 10. Animals by air 11. Cargo security 12. Environment 13. Organizations governing aviation

He is also a freelance journalist.

Related Titles Global Logistics Strategies 9780749470234 £44.99 Global Supply Chain Ecosystems 9780749471583 £44.99 Maritime Logistics 9780749472689 £44.99

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Warehouse Management A Complete Guide to Improving Efficiency and Minimizing Costs in the Modern Warehouse

This book

« Examines how to operate an efficient Edition

2111

and cost-effective warehouse

On ine resources

« Provides an up-to-date picture of modern warehousing

Date:

03/06/2014

Price:

£44.99

ISBN Paperback:

9780749469344

e-book:

9780749469351

Extent:

448 pages

Dimensions:

234 x 156mm

Subject:

Operations

« Provides guidance on using the latest technology, reducing inventory, people management, location and design

« Tackles the key issues that are

challenging today’s warehouse managers

Author Information

Description

Gwynne Richards has over thirty years’ experience in warehouse management and logistics. He runs a successful logistics consultancy and provides a number of courses on warehouse and transport management for practitioners. He is Module Tutor for TTM full time Masters’ course at Warwick and Hong Kong Polytechnic University. He is the author of The Logistics and Supply Chain Toolkit, also published by Kogan Page.

Gwynne Richards’ highly regarded and best-selling text on warehouse management is a complete guide to best practice in warehouse operations. Warehouse Management examines how to operate an efficient and cost effective warehouse. It provides guidance on using the latest technology, reducing inventory, people management, location and design. Covering everything from the latest technological advances to current environmental issues, Warehouse Management provides an indispensable companion to the modern warehouse. The text considers key aspects of warehouse management, including cost reduction, productivity, people management and warehouse operations.

Rights Sold First edition: Arabic Second edition: Bahasa Indonesia, Polish

In this 2nd edition of Warehouse Management, there are more case studies and photographs as well as extensive accompanying online resources, such as PowerPoints and video links. In addition to providing updates on future advances in warehouse management, Gwynne Richards also tackles the key issues that are challenging today’s managers, including pressure to reduce lead times, increase productivity, reduce cost, improve customer service, reduce environmental impact and maintain health and safety standards. Offering comprehensive direction on all aspects of managing a warehouse, Warehouse Management is an ideal guide and detailed reference book for anyone looking to gain a real insight into warehouse operations.

Table of Contents

www.koganpage.com

1. Introduction 2. The role of the warehouse 3. Role of the warehouse manager 4. Warehouse processes: receiving and put-away 5. Warehouse processes: pick preparation 6. Picking strategies and equipment 7. Order-picking methods 8. Warehouse processes from replenishment to despatch and beyond

Related Titles 9. Warehouse management systems 10. Warehouse layout 11. Storage and handling equipment 12. Resourcing a warehouse 13. Warehouse costs 14. Performance management 15. Outsourcing 16. Health and safety 17. The warehouse and the environment 18. The warehouse of the future

The Logistics and Supply Chain Toolkit 9780749468088 £39.99 The Handbook of Logistics and Distribution Management 9780749466275 £44.99

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Supply Chain NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Management TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Accounting TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE How toTITLE Enhance YourTITLE Financial NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW NEW Performance TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Studies the relationship « TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE On ineNEW resources Edition 1111 between management NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW accounting and supply chain TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE management Date: 03/06/2016 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Features real-life case studies Price: £44.99 TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE fromTITLE leading companies NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW ISBN TITLE NEW TITLE NEW « Contains research from the TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE author’s work atNEW Cranfield Paperback: 9780749472993 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE e-book: 9780749473006NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW Extent:TITLE 288 pages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Dimensions: 234 x 156mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Subject: Supply Chain TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Management NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Supply Chain Management Accounting provides real insights into the strategic importance Simon Templar is a qualified accountant NEW TITLE ofNEW TITLE NEW NEW TITLE NEW of supply chain costing andTITLE accounting as an enhancer an organization’s financialTITLE NEW TITLE with 20 years industry experience as TITLE performance. It shows how to lower costs and improve through real-lifeNEW case TITLE NEW NEW TITLE NEW performance TITLE NEW TITLE TITLE NEW TITLE well as being a lecturer on supply chainNEW study examples from companies and supply and procurement in Cranfield TITLE NEWchains. TITLE NEW TITLE NEW TITLE NEW TITLE NEW MScs TITLE NEWand TITLE Plymouth. Simon is a founding memberNEW Supply Chain Management Accounting presents a wideTITLE range of approaches, and features NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE of the Supply Chain Finance Community, research findings from the author’s at Cranfield. book covers profitability, TITLEwork NEW TITLETheNEW TITLE NEW liquidity TITLE NEW TITLE NEW TITLE NEW TITLE a not-for-profit association, which aims to and asset utilization, product costing, activity based costing, investment appraisal, supply NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE share best practiceTITLE and new research in an chain finance, customer profitability analysis, budgeting, sales and operations planning. open, collaborative environment.

Table of Contents 1. Profitability, liquidity and asset utilization 2. Supply chain management and firm performance 3. Product costing – comparing marginal costing with full costing 4. Activity based costing and time based process mapping 5. Investment appraisal 6. Supply chain finance 7. Total cost of ownership and life cycle costing 8. Target costing and new product development 9. Managing supplier relationships 10. Customer profitability analysis 11. Budgeting, sales and operations planning and variance analysis

Related Titles Financing the End to End Supply Chain 9780749471415 £44.99 Strategic Procurement 9780749472283 £29.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Supply Chains NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW forNEW a Circular TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Economy TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Reduce, Re-use, NEW TITLE NEWRecycle TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE This book NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Assesses business models that On ine resources TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Edition 1111 TITLE replenish rather than waste and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW damage TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/11/2016 « Examines how to maximize NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW value from waste all the way Price: £39.99 through the supply chain cycle TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Features case studies of leading businesses that are redesigning Paperback: 9780749476755 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE their supply chains e-book: 9780749476762 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: 288 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dimensions: 234 x TITLE NEW TITLE 156mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Supply Chain NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE Management TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Catherine Weetman is a visiting lecturer Supply Chains for a Circular Economy provides a clear explanation and comprehensive TITLE NEW University TITLE and NEW TITLE NEW guide TITLE NEW TITLE TITLEof how the circular at Huddersfield a consultant to the circularTITLE economy.NEW The book providesNEW real examples NEW TITLE NEW TITLE NEW TITLE economy NEW TITLE TITLE NEWand TITLE NEW with 25 years’ experience in logistics, works in NEW a range of market sectors at different stages of the supply chain. It having headed up logistics and planning features case studies of companies that are redesigning their supply chains in accordance TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE distribution at Kellogg’s, DHL, Tesco with these principles, including: M&S Shwopping (clothes), InterfaceFLOR, Desso (carpets), NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and Exel. She also advises the Scottish British Sugar (energy from waste to grow tomatoes), Dutch AWearness (clothes), EcoTech TITLE NEW TITLE NEW TITLE NEW Recycling TITLE (industrial NEW TITLE NEW TITLE NEW TITLE Government on their policies and legislation rubber), Method (household cleaning products). NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE in this area. Supply Chains for a Circular Economy provides detailed coverage of important areas, including: moving from a supply chain to a supply cycle; key sustainability principles for supply chains; waste regulations; finding markets and suppliers; seasonality, storage, perishability, transport; steps to zero waste. It also covers key issues, such as waste across borders, selling your by-products, waste as a feedstock.

Table of Contents Part 1 – Circular Economy – What Is It? 1. Leading thinkers: Walter Stahel, McDonough and Braungart, Janine Benyus 2. Current advocates: Ellen MacArthur Foundation, Accenture (see circular advantage white paper), McKinsey (see infographic) 3. How is it different to the linear economy? Part 2 – Circular Economy Business Models and Examples of Cascaded Materials Part 3 – Supply Chains for a Circular Economy

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Related Titles 4. Moving from a supply chain to a supply cycle 5. 7 Sustainability principles for supply chains 6. Issues: Waste across borders, selling your by-products, waste as a feedstock Part 4 – Supply Chain Practicalities 7. Waste regulations 8. Finding markets and suppliers – resources 9. Seasonality, storage, perishability, transport etc – re-thinking waste as a source of value 10. 10 steps to zero waste

Green Logistics 9780749471859 £39.99 Sustainable Logistics and Supply Chain Management 9780749473860 £44.99 The Handbook of Reverse Logistics 9780749464639 £44.99

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE A Study Guide NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW for the TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Operator TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWof TITLE NEW Certificate TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Professional NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW This book TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Competence (CPC) NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Offers thorough preparation for in Road Freight the CRC exams TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE A Complete Course NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLESelf-study NEW TITLE NEW essential practice « Provides for OCR and CILT Examinations TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE through lots of NEW questions and answers NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW On ine resources 1 1 Edition 1 1 TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE for both OCRTITLE and « Applicable CILT awarding bodies NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/06/2016 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE clear examples and « Features Price: TITLE £29.99 NEW TITLE NEW TITLE NEWtoTITLE NEW TITLE NEW NEW TITLE NEW case studies aid learning ISBN NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Paperback: NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE 9780749476731 NEW TITLE NEW e-book:NEW TITLE 9780749476748 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Extent: 464 pages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Dimensions: 234 x 156mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Subject: Transport TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW A Study Guide for the Operator Certificate of Professional Competence (CPC) in Road Freight Clive Pidgeon served as the Chair for four TITLE NEWpreparation TITLE needed NEW toTITLE TITLE NEW TITLE NEW TITLE NEW TITLE is a vital study guide that offers the thorough pass the NEW tough CRC years on the FTA Welsh Freight Council NEWqualification TITLE overseen NEW TITLE NEW NEW TITLE NEW TITLE NEW NEW exams. This is the Level 3 standard by OFQUAL and theTITLE Welsh Assembly whilst with the PO and also TITLE worked with Government which is required by any person wishing to operate vehicles over 3,500kgs HMG when the CPC qualification was TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE maximum authorized mass for hire and reward, both nationally internationally. reviewedTITLE in 1996. He joinedTITLE OCR as a CPC NEW TITLE NEW TITLEand/or NEW TITLE NEW TITLE NEW NEW NEW examiner, and later as a Chief examiner. He A Study Guide for the Operator Certificate of Professional Competence (CPC) in Road TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE was an Examination Database Manager for Freight covers the examination method used by both OCR and CILT. It covers the eight NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLEa CILT NEW TITLE CILT Level 5 qualifications, Distance study sections that the directive requires: civil law; commercial law; social law; fiscal law; business; financial; management of the undertaking access to the market; technical standards and technical aspects of the operation road safety.

Learning Advisor, an examiner and verifier for CILT. He is the author of various CILT text books and training material.

The new edition has been extensively revised to make it more accessible and understandable. It features many more case studies, examples, diagrams and graphics. There are also test questions for each section.

Table of Contents 1. Overview of CPC syllabus 2. Overview of CILT and OCR units 3. Civil law 4. Commercial law 5. Social law 6. Fiscal law 7. Business management 8. Financial management 9. Access to the market 10. Technical standards and technical aspects of the operation road safety 11. Road safety

Related Titles Lowe’s Transport Manager’s and Operator’s Handbook 2016 9780749474744 £59.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Lowe’s Transport NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Manager’s andTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Operator’s TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Handbook 2016 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE one-stop NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE OffersNEW a definitive NEW TITLEguide NEWforTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW reference the haulage This book TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE industry « Provides essential information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW on transport legislation, TITLE NEW1 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE technical standards, and goods Edition 46 11 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW vehicle operations NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Looks at the legal, operational Date: NEW TITLE 03/02/2016 and environmental factors that NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £59.99 govern the profession TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Paperback: 9780749474744 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE e-book: 9780749474751 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Extent: 704 pages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Dimensions: 240 xTITLE 170mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW Subject: Transport TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW David Lowe has been involved in the road Now in its 46th edition, Lowe’s Transport Manager’s and Operator’s Handbook is the most TITLE TITLE TITLE NEW TITLE NEW TITLE haulageNEW industryTITLE for many NEW years, and is an NEW comprehensive guide available to the TITLE operationalNEW rules and guidelines governing the UK’s NEW TITLEconsultant NEWand TITLE NEW NEW TITLE NEWThis TITLE NEW TITLE NEW experienced freelance writer.TITLE road transport operators. best-selling handbook provides an essential reference to His many books on transport include The factors that are of utmost importance in today’s road transport industry. It includes details TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Professional LGV Driver’s Handbook and on professional competence, working times and driving hours rules, NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW speed cameras and The Pocket Guide to LGV Drivers’ Hours and international road haulage market and drugs testing for drivers. TITLE NEW TITLE NEW TITLE NEW penalties, TITLE the NEW TITLE NEW TITLE NEW TITLE Tachograph Law. and Operator’s NEW TITLE NEW TITLE NEW TITLE Lowe’s NEWTransport TITLE Manager’s NEW TITLE NEWHandbook TITLE is the essential reference source for Clive Pidgeon is Examination Database Manager for CILT Level 5 qualifications, CILT Distance Learning Advisor, an examiner and verifier for CILT and author of various CILT text books and training material.

any transport manager, fleet operator, owner-driver haulier or student with an involvement in the industry. The 46th edition has been thoroughly updated and revised to reflect the latest developments in the industry.

Table of Contents 1. Goods vehicle operator licensing 2. Professional competence 3. Goods vehicle drivers’ hours and working time 4. Goods vehicle drivers’ records 5. Tachographs – fitment and use requirements 6. Driver licensing and licence penalties 7. Driver testing and training 8. Vehicle registration, HGV road user levy, excise duty and trade licences 9. Insurance (vehicles and goods in transit) and conditions of carriage 10. Road traffic law

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11. Goods vehicle dimensions and weights 12. Construction and use of vehicles 13. Vehicle lighting and marking 14. Goods vehicle plating, annual testing and vehicle inspections 15. Light vehicle (MoT) testing 16. Vehicle maintenance and maintenance records 17. Safety – vehicle, loads and at work 18. Loads – general, livestock, food, etc 19. Loads – abnormal and projecting

20. Loads – dangerous, explosive and waste 21. Fleet car and light vehicle operations 22. Vehicle fuel efficiency 23. Mobile communications and information technology in transport 24. Transport and the environment 25. Business management in transport 26. International haulage 27. Intermodal freight transport

Co-published by

This book

« Tackles the major issues

encountered by senior procurement practitioners

« Offers powerful practical tools for

managing procurement and supply

« Covers key strategic considerations, including: global sourcing; cost and value evaluations and cost management; supplier relationship management; information technologies and procurement; sustainable procurement and future developments

« Provides indispensable advice

on mitigating risk, driving innovation, maintaining efficiency, leading procurement teams and understanding key trends and changes affecting procurement

« Features real world case studies

from leading organizations across the world, including Tesco, BAA, Tata, Coca-Cola, P&G and IBM

Leading Procurement Strategy Driving Value Through the Supply Chain Edition

1111

Date:

03/09/2014

Price:

£44.99

ISBN Paperback:

9780749470333

e-book:

9780749470340

Extent:

248 pages

Dimensions:

234 x 156mm

Subject:

Procurement

Description

Author Information

Brought to you from leaders in the field, Martin Christopher, Remko van Hoek and Carlos Mena, Leading Procurement Strategy will equip you with the skills, knowledge and tools needed to articulate an effective procurement strategy and embrace a transformational role to lead procurement teams. Ultimately, it will show you how procurement can become an influential function that delivers sustainable competitive advantage.

Carlos Mena is Director of the Centre for Strategic Procurement and Supply Management at Cranfield and head of the Executive Procurement Network (EPN). He has been responsible for more than ten research projects in supply chain related fields such as global sourcing, sustainable supply chains and collaboration involving world leading organizations such as ASDA (Wal-Mart), British Airways, Coca-Cola, Ford, M&S, Tata, Tesco and P&G.

Leading Procurement Strategy is a must-read for all senior procurement executives wishing to further enhance their skill set, master the latest developments in procurement strategy, and really come into their own as procurement leaders. Through tackling the major issues that senior procurement practitioners encounter, this book equips readers with the skills to apply powerful and practical tools for managing procurement and supply. Leading Procurement Strategy provides the latest thinking in procurement and supply management within the broad perspective of different industries. The book is supported by an extensive range of real-world case studies drawn from the author’s experiences, including Tesco, IKEA, Toyota, Coca-Cola, and Apple. It includes forewords by David Noble, Group CEO of CIPS, and Peter Kraljic, Director Emeritus, McKinsey and Company.

Table of Contents Part 1 – Procurement Strategy 1. Introduction: The strategic role of procurement 2. Procurement and the organization: organizing for the future 3. The strategic procurement cycle Part 2 – Procurement and the Supply Network 4. Supplier relationship management 5. Global sourcing Part 3 – Delivering Performance in Procurement

Related Titles 6. Strategic cost management 7. From cost to value in procurement 8. Supply chain risk management 9. Information technology in procurement Part 4 – Sustaining Procurement Performance 10. Sustainable procurement 11. The future of procurement: A wealth of opportunities

The Procurement Value Proposition 9780749471194 £44.99 Strategic Procurement 9780749472283 £29.99

Remko van Hoek is a Visiting Professor at Cranfield and a Senior Vice President of Sourcing and Procurement at the Walt Disney Company. He is a frequent contributor to roundtables and trainings and has won ten academic awards for his work. Remko also serves on the Board of Directors of the Council for Supply Chain Management Professionals in the US and the Advisory Board of the Procurement Leaders Network. Martin Christopher is Professor of Marketing and Logistics at Cranfield. His work in the field of logistics and supply chain management has gained international recognition. He is a regular contributor to conferences and workshops around the world.

Strategic Sourcing and Category Management 9780749473976 £39.99

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Logistics, Supply Chain and Operations Management Case Study Collection

This book

« In-depth case studies deliver

insight and perspective on current and emerging issues, trends and significant new areas of research in the fields of logistics, supply chain and operations

« Cases cover a variety of

topics including how to tackle technology-related issues, setting and reviewing budgets, managing economic performance and managing costs

Editor: David B. Grant Edition

« Shares first-hand experiences

1111

Date:

03/12/2015

Price:

£145

and knowledge from subject matter experts in industry and academia regarding how to reach business objectives and overcome considerable obstacles

« Imparts unique perspectives

ISBN Hardback:

9780749475956

Extent:

320 pages

Dimensions:

234 x 156mm

that demonstrate how leading organizations stay competitive across the globe in a variety of geographical contexts

Author Information

Description

Professor David B. Grant is Professor of Logistics at Hull University Business School. He has over 175 publications and is on the editorial boards of numerous journals.

The Logistics and Supply Chain Case Study Collection is a rich and varied compilation of relevant case studies from across logistics, supply chain management and operations. It contains real life scenarios from leading companies including Volvo, Vortex, Honda of America, Green Cargo and Swedish Transport Administration. Comprehensive in scope and scrupulous in detail, The Logistics and Supply Chain Case Study Collection includes actual events experienced by businesses of every size, from SMB’s to some of the most successful corporations in manufacturing, transportation, hospitality and other industries. In these pages readers will discover proven tactics and innovative solutions for handling uncertainties, solving problems and circumventing risk, plus a wealth of information to guide strategy and decision making. Readers who are involved in logistics and supply chain management will find The Logistics and Supply Chain Case Study Collection extremely helpful. Directors and managers will find immediate application of strategies and tactics to their own situations and challenges and learn to identify potential pitfalls before they become chronic issues. Training professionals will have a valuable tool for testing management proficiency in crisis mitigation and resolution, and particularly useful in academic curriculum, independent learning modules and professional training programs. Academics and professional trainers will benefit from expanded question and answer sections designed to measure knowledge transfer and lessons learned. Students will learn from engaging, topical situations that are highly relevant to the fields of logistics, supply chain management and operations, and both students and prospective managers will learn crucial skills to meet current challenges, qualify for professional advancement and achieve success.

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Entrepreneurship and Careers

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Featured Titles How to Write Effective Business English 9780749475567 £14.99 Page 99

The Daily Telegraph Tax Guide 2016 9780749476793 £14.99 Page 95

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Table of Contents 1. You and HMRC 2. Tax rates and allowances 3. Tax credits 4. Interest payments and other outgoings 5. Working in employment 6. Value Added Tax 7. Working for yourself 8. National Insurance and state benefits 9. State and private pensions 10. Savings and investment income 11. The family unit 12. Residence and domicile 13. Capital gains 14. How to complete your Tax Return and work out your tax

15. Paying your tax, interest and penalties 16. Elections and claims: time limits 17. Inheritance Tax 18. Budget measures 19. Appendices: HMRC (Revenue) explanatory booklets and help sheets; Flat-rate allowances for special clothing and the upkeep of tools – 2015/2016; HMRC (VAT) notices and leaflets; Rates of National Insurance Contributions for 2015/2016; Social Security Benefits; Rates of main Social Security Benefits for 2015/2016; Main dates of the SelfAssessment calendar: 6 April 2015 to 5 April 2016

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Your Rights NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW This book at Work TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Provides essential information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW on recognising and protecting Everything You Need to Know employee rights at work – TITLE TITLE AboutNEW Starting a Job,NEW TimeTITLE Off, NEW TITLE NEW TITLE NEW TITLE NEW TITLE vital at times of economic NEW NEW TITLE Pay,TITLE Problems at Work andNEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW uncertainty and instability TITLE MuchNEW More!TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Gives the reader a clear, concise NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and jargon-free guide which TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE can be easily applied in any 1 situation in any industry 1 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Edition 51 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Is fully up to date with all the regulatory and legal changes NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Date: 03/06/2016 that have come into effect since TITLE Price:NEW TITLE £12.99 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE the previous edition published NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW including the rise in minimum ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE wage and the new regulations Paperback: 9780749476038 on shared parental leave NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW e-book: 9780749476076 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Incorporates changes in law and policy following the UK NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW General Election in May 2015 Extent: 240 pages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE and any government initiatives Dimensions: 216 xTITLE 138mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW which are implemented before January 2016 Subject: General Careers TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Your NEW TITLE NEW TITLE NEW TITLE NEW Rights at Work is a comprehensive, jargon-free guide to the legal rights of the TITLE NEW TITLE NEW TITLE NEW employee TITLE and NEW TITLE NEW TITLE NEW TITLE the responsibilities of the employer. Accessible and reliable, it offers real NEW TITLE NEW TITLE NEW TITLE solutions NEW TITLE NEWand TITLE NEW TITLE to the problems issues that can face anyoneNEW at work. Using the law is always last resort, but if you have toNEW take that step, there is practical advice on that too. Topics TITLE NEW TITLE NEW TITLE NEW aTITLE NEW TITLE TITLE NEW TITLE covered include: starting a job; parental leave and maternity rights; NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW flexible working; dismissal and redundancy; pay and holiday rights; grievance procedures and TITLE NEW TITLE NEW TITLE NEW equality TITLElaw; NEW TITLE NEW TITLE NEW TITLE how to enforce your rights. Your Rights at Work is written by employment experts at the NEW TITLE NEW TITLE NEW TITLE Trade NEWUnion TITLE NEW NEW TITLE Congress (TUC).TITLE As the people who campaigned for many of the rights set out in this book, there is no one better to explain how they should apply in your workplace and what to do if they don’t. The TUC is one of the most influential institutions in public life. With 54 affiliated unions and 6.2 million members between them from all walks of life it campaigns for a fair deal and work for social justice at home and abroad.

Table of Contents

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Part 1 – Starting a Job 1. Applying for and getting a job 2. Other rights at work 3. Your rights timetable and how to use it Part 2 – Payday 4. Deductions from wages 5. Sick pay rights 6. The national minimum wage 7. Tax credits Part 3 – Working Time Rights 8. Exemptions from the WTR 9. Happy holidays! 10. The 48-hour working week 11. Night working

12. Rights for under-18s Part 4 – Families and Work 13. Maternity leave 14. Paternity leave 15. Adoption leave 16. Parental leave 17. Flexible working rights for parents and carers 18. Time off for dependants Part 5 – Common Problems at Work 19. Health and safety 20. Stress at work 21. Other problems at work 22. Disciplinary procedures 23. Grievance procedures

Part 6 – Discrimination 24. The Equality Act Part 7 – Getting the Sack 25. Dismissal 26. Redundancy Part 8 – Enforcing Your Rights 27. Employment Tribunals and the courts 28. Alternatives to Tribunals and courts 29. Sources of advice and representation Part 9 – Further Information 30. Useful helplines and advice services 31. Britain’s trade unions

NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE The NEW A-ZTITLE of NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Careers andNEW Jobs TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW This book TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE annually updated « Includes NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW information on job TITLE NEW TITLE NEW TITLE salary NEWdetail TITLE requirements, and NEW TITLE NEW TITLE NEW TITLE industry contacts NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE EditionNEW teens consider 111 TITLE NEW TITLE 23 « HelpsTITLE their options its nonNEW TITLE NEW TITLE NEW with TITLE NEW TITLE NEW TITLE NEW TITLE NEW intimidating and easy-to-read TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/05/2016 style NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £19.99 Contains at-a-glance « TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE information covering over 300 ISBN TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW NEW TITLE NEW different careerTITLE paths available Paperback: 9780749475031 today TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE e-book: 9780749475048 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Provides options for further reading and research into the TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent:TITLE 352 pages jobs and fieldsTITLE the readerNEW may TITLE NEW NEW TITLE NEW TITLE NEW NEW TITLE NEW be interested in exploring Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Careers NEW NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE General NEW TITLE Information TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW From accountant to zoologist, this new edition of The A-Z of Careers and Jobs offers Susan Hodgson is a consultant careers NEWareas. TITLE NEW TITLE NEW TITLE NEW TITLE detailed insights into more TITLE than 300 career For those looking for theirNEW first jobTITLE after adviser, writer andTITLE researcher.NEW Formerly NEWconsidering TITLE aNEW TITLE TITLE school or university, or for anyone changeTITLE of career, NEW the bookTITLE provides NEW reliable TITLE NEW head of the careersNEW service at London NEW and up-to-date careers advice on a wide rangeTITLE of professions, practical issues such NEW TITLE South Bank University, she has a strong TITLE NEW NEWcovering TITLE NEW TITLE NEW TITLE NEW TITLE as job opportunities in each NEW market, TITLE personal skills and qualities, entry qualifications and background in careers guidance. NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW training, useful contact details and realistic salary expectations. The A-Z of Careers and Jobs TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE is also a valuable reference for careers advisors working in schools, colleges and universities NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE who need to keep track of new developments – new rolesNEW and routes of entry, professional associations and exams – to offer the very best guidance to today’s jobhunters.

Related Titles What Next After School? 9780749472504 £12.99 British Qualifications 9780749474805 £69.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW This book TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE The Good NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Provides the reader with all Retirement the information they need to TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE seize opportunities following NEW TITLE 2016 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Guide retirement TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Everything Need to NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Packed with hundreds of NEW TITLE You NEW TITLE useful suggestions and helpful Know About Health, Property, TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE websites to browse; previous Investment, Leisure, Work,NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW editions have sold over 100,000 NEW TITLE NEW TITLE Pensions and Tax copies TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Offers clear and concise advice NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW on finance, housing, health, 1 TITLE NEW Edition 30 11 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE holidays, looking after elderly NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW parents and starting a business TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/01/2016 « Entirely updated to reflect NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £19.99 changes in pension legislation TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE and includes new chapter on avoiding scams, both on- and ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW off-line, helping the reader Paperback: 9780749475017 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE protect their assets e-book: 9780749475024 NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Includes clear and useful advice TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE on planning for retirement, Extent: 384 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW part-retirement solutions, Dimensions: 234 x 156mm later-life learning and social and TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE personal fulfilment NEW TITLE NEW TITLEBalance NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Subject: Work/Life TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Frances Kay has been the editor of The Whether it is a relaxing or action-packed and financially rewarding retirement you are TITLE NEW TITLE NEW NEW looking TITLEfor,NEW TITLE TITLE isNEW TITLE Good Retirement Guide since 2008.TITLE With this is the book forNEW you. Retirement also a time for new opportunities and is NEW NEW TITLE NEW TITLE the NEW NEW TITLE NEW manyTITLE years’ work experience covering start TITLE of the third significant chapter of yourTITLE life. Life’sNEW story gives us the first chapter politics,NEW law andTITLE the diplomatic service, the NEW of the education the second chapter is working to five’ and now it is time for TITLE NEW TITLE TITLE NEWyears, TITLE NEW TITLE NEW‘nine TITLE majority of her time is now spent writing, the best chapter of the lot – the non-retirement years. Personal NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWambitions can be realized researching, editing and giving talks based new experiences enjoyed. Yet with so much to consider, people are often unsure how TITLE NEW TITLE NEW TITLE NEW and TITLE NEW TITLE NEW TITLE NEW TITLE on her book topics. She is a regular speaker best to plan for their future and the scope for concern and confusion is even greater with NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE on retirement issues on both local and changing retirement ages and pensionNEW rules. TITLE national radio. Allan Esler Smith is a Fellow of the Institute of Chartered Accountants and specializes in helping people start up in business, accounts and tax. Allan has also held a number of senior roles in City Regulation investigations and has worked in film/media.

The Good Retirement Guide is essential reading for all those looking forward to making the most of their retirement, and offers clear and concise suggestions on a broad range of retirement-related subjects. The guide includes information on: pensions, tax, investment, starting your own business, your home, leisure activities, paid work, how to complain (effectively!), voluntary work, how to avoid being scammed, health, holidays, looking after elderly parents and wills. Revised and updated, the 2016 The Good Retirement Guide is packed with hundreds of useful suggestions and helpful websites to browse. This is an indispensable book that you will refer to again and again.

Table of Contents 1. 2. 3. 4.

Looking forward to retirement and doing the sums Pensions, savings and financing your retirement Tax Protection from scams, help from professional advisors and how to complain 5. Your home 6. Health 7. Starting your own business 8. Working for others – volunteering and paid work 9. Hobbies and holidays 10. Taking care of elderly parents 11. No one is immortal

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE HowNEW toTITLE Write NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Effective Business This book TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Provides a solid grounding in English how to use effective English TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Excel at E-mail,NEW SocialTITLE MediaNEW in writing a CV,TITLE letter, job NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE application or business plan and All Your Professional TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Communications by international « Supported NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW real-life case studies to illustrate TITLE NEW TITLE NEW TITLE NEW examples in context andTITLE provide NEW TITLE NEW TITLE NEW TITLE EditionTITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW 2111 NEW TITLE NEW answers to everyday issues TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE checklists to monitor « Includes Better Business Series:TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW and TITLE NEW TITLE NEW your progress take you to English the next level inNEW your career TITLE NEW TITLE NEW TITLE TITLE NEW TITLE NEW TITLE NEW TITLE Date: 03/02/2016 both native andNEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE « Supports Price: £14.99 non-native English speakers TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE in improving punctuation and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW grammar ISBN TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Paperback: 9780749475550 avoid common pitfalls « Helps you NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW with specific sections focused e-book: 9780749475567 TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW TITLE NEW TITLE on punctuation, grammarTITLE and frequently confused words NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW NEW TITLE NEW Extent:TITLE 160 pages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Dimensions: 216 x 138mm NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Subject: Workplace Skills TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Description Author Information NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW How to Write Effective Business English gives guidance to both native and non-native Fiona Talbot co-founded a communication NEWclearly TITLE NEW TITLE NEW TITLE NEW TITLEhelping NEWmultiTITLE English speakers on how toTITLE express yourself and concisely. With caseNEW studies TITLE and consultancy in Rotterdam, NEW how TITLE NEW TITLE and NEW TITLE NEW NEW NEW real-life examples that demonstrate EnglishNEW is usedTITLE internationally in business, nationalsTITLE improve their use TITLE of English as full of ideas to help you getTITLE your communications right first time, How to Write Effective an international business language. She NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Business English sets the scene for describing benefits of goodNEW Business English, NEW ideal TITLE NEW now runsTITLE TQI WordNEW Power Skills, a Business NEW TITLE the NEW TITLE TITLE TITLE NEW for multinational companies where communication is a priority. Writing Skills Consultancy. She runs TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE workshops and delivers individual coaching For native English speakers, it may mean un-learning you were taught at school and NEW TITLE NEW TITLE NEW TITLE NEW TITLEthings NEW TITLE NEW TITLE at all levels in all types of business – from learning how to save time by getting to the point more quickly in emails; for elementary to immediate English speakers, it focuses on the areas that are easy to get wrong.

Directors of blue-chip companies down to more junior staff in smaller companies.

How to Write Effective Business English draws on the author’s wealth of experience, using real-life international business scenarios to develop your skills and provide you with some answers that even your boss might not know. You will learn a system to help you quickly and easily write emails, letters, CVs and more. Featuring sections on punctuation and grammar, checklists to help you assess how you are getting on before moving on to the next stage and now with a new chapter on how to write effectively for social media, How to Write Effective Business English has been praised by both native and non-native writers of English as an indispensable resource.

Table of Contents 1. Why are you writing? 2. Business writing for today 3. Quality matters 4. Telling your story through social media 5. Defining Business English 6. Writing English for global business 7. E-mail and instant messaging 8. Punctuation and grammar tips 9. Writing tips for everyday business 10. Common confusions and how to avoid them 11. Letter writing

Related Titles Make an Impact With Your Written English 9780749455194 £7.99 Improve Your Global Business English 9780749466138 £14.99 Executive Writing Skills for Managers 9780749455187 £9.99

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NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW to TITLE NEW TITLE Learn Drive in NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW 10 Easy Stages TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Covers the Theory and NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Practical Tests NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW This book TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Provides a unique, established NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW and exclusive ten-step method 1 On ine resources to teach anyone how to drive 1 TITLE NEW Edition 61 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW « Contains over 500 fully updated colour illustrations to ensure TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Date: NEW TITLE 03/01/2016 readers familiarize themselves NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Price: £14.99 with signs on the road TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE « Covers both theory and ISBN NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW practical tests in one volume, Paperback: 9780749474782 TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE with over 600 practice e-book: 9780749474799 questions to help prepare for NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW the theory test TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Extent: 352 pages NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dimensions: 234 x 156mm TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Subject: Workplace NEW TITLE NEW TITLESkills NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEWInformation TITLE NEW TITLE NEW Description TITLE NEW TITLE NEW TITLE NEW TITLE Author NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW Dr John Wells is well known in the driver Learn to Drive is one of the most well established guides to preparing for and undergoing TITLE TITLE NEW TITLE NEW aTITLE NEW TITLE NEW TITLE NEW TITLE students need to trainingNEW profession as an author of training driving test. This new edition contains everything that prospective NEW TITLE NEW TITLEandNEW NEW– with TITLE NEW NEW NEW materials for driving instructors learner TITLE know both the theoryTITLE and practical testsTITLE covered in this one volume. In full colour drivers. A recognized expert on driving skills throughout, and with a wealth of new and updated illustrations, TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLEthe guide is designed to be and allTITLE aspects ofNEW drivingTITLE tests, bothNEW theory TITLE as user-friendly will ensure thatTITLE readers are well prepared for their driving NEW NEW TITLEas possible NEW and TITLE NEW NEW and practical, his work is recommended tests. The book includes a unique 10-step programme to help in preparing for the practical TITLE NEW TITLE NEW TITLE NEW test TITLE NEW TITLE NEW TITLE NEW TITLE by the profession’s leading trade body, the as well as over 600 practice questions to help prepare for the theory test. NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE NEW TITLE Driving Instructors Association. The late Margaret Stacey was the co-author of The Driving Instructor’s Handbook and Practical Teaching Skills for Driving Instructors, both published by Kogan Page, and both recommended by the Driver and Vehicle Standards Agency.

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Table of Contents Part 1 – Driving Skills • Stage 1 – Before you drive • Stage 2 – Get to know your car • Stage 3 – Starting to drive • Stage 4 – Learning to plan ahead and gaining more control • Stage 5 – Road positioning and turning corners • Stage 6 – Manoeuvring at low speed • Stage 7 – Gaining experience and using common sense • Stage 8 – Learning to anticipate problems and avoid accidents • Stage 9 – Driving at higher speeds, basic maintenance and dealing with emergencies • Stage 10 – The driving test and the Pass Plus scheme Part 2 – Driving Theory Test • About the theory test • Theory test assessment papers • Answers to theory test assessment papers

Ultimate Cover Letters This book

« Includes a wide variety of

letters that can be adapted for individual use across a variety of industries

« Contains a wealth of key

phrases for creating a compelling letter that differentiates you from other letters

« Features helpful exercises

such as the Target Job Deconstruction, ensuring jobhunters use the right words and phrases in the right order for an eye-catching cover letter

The Definitive Guide to Job Search Letters and Follow-up Strategies Edition

4111

Series:

Ultimate Series

Date:

03/08/2015

Price:

£14.99

ISBN Paperback:

9780749474539

Extent:

288 pages

Dimensions:

240 x 170mm

Subject:

Job Seeking

Description

Author Information

In the competitive world of job-hunting everything rests in the balance of first impressions, so it is of vital importance to know how to write a compelling opening letter when you apply for a position.

Martin John Yate is an internationally bestselling author. He has held major posts as a director of training and personnel for several international companies and is widely respected as the expert on all career matters. He is also the author of Ultimate CV published by Kogan Page.

Ultimate Cover Letters, from best-selling author and careers expert Martin John Yate, describes how to do just that, helping you to open doors to job interviews and offers of employment, and outshine all other candidates. From the very popular Ultimate series, the book offers, as well as sound advice on assembling letters and how to use key ‘power phrases’ to get results, over 100 sample letters to cover a variety of situations. These include e-mail responses to on-line applications, speculative letters, letters to answer advertised vacancies, follow-up letters, networking letters and even acceptance and resignation letters. Now including a chapter on how to develop your professional image and integrate it into your job search letter, Ultimate Cover Letters covers all aspects of this crucial part of the job-hunting process in an engaging and approachable way, ensuring you put every chance of success by your side.

Table of Contents 1. 2. 3. 4. 5. 6. 7. 8. 9.

Cover letters: the secret weapon in your job search The six types of job search letters Know the job, know your customer Develop your professional identity Elements of a great cover letter Assembling your job search letter How to polish and edit your letters for maximum impact The plan of attack Sample letters

Related Titles Ultimate CV 9780749474546 £14.99 Readymade CV’s 9780749465056 £12.99 Great Answers to Tough CV Problems 9780749471453 £9.99

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101

Ultimate CV Over 100 Winning CVs to Help You Get the Interview and the Job

This book

« Contains everything you need

to know to produce the perfect CV that will differentiate you from the competition

Edition 4 111 Series:

Ultimate Series

Date:

03/08/2015

Price:

£14.99

« Includes 100 samples of

winning CVs, tailor-made for different job descriptions and special situations

« Outlines the Target Job

ISBN Paperback:

9780749474546

e-book:

9780749474317

Extent:

328 pages

Dimensions:

240 x 170mm

Subject:

Job Seeking

Survey, a five-step process to understanding your recruiters and what they are looking for

Author Information

Description

From renowned careers expert Martin John Yate, author of the best-selling careers title Great Answers to Tough Interview Questions, Ultimate CV provides you with the key guidance you need to create an irresistible CV that will grab the recruiter’s attention, help you to stand out from other candidates, opening doors to job interviews and maximising the potential for offers of employment. Covering all aspects of this crucial part of the jobhunting process, and with hundreds of sample CVs tailored to specific jobs and industry specifications, careers and CV guru Martin John Yate shows you how to position plain facts into a powerful sales pitch that will get you the job you want. With advice on hunting for jobs, this indispensable book will give you all the guidance you need to create a distinctive, professional CV that will help you get that dream job you have been going after. Containing invaluable advice and hundreds of sample CVs, Ultimate CV will help you to create a powerful sales pitch with your CV that will open the door to job offers and interviews.

Contents 1. How to make your CV shine 2. Get inside your customer’s head 3. The basic ingredients 4. Building your professional identity 5. Choose your format 6. The simplest, smartest, fastest way to write your CV 7. How to give your CV impact 8. Getting the most from your CV 9. Ready to launch 10. The CVs

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Related Titles Ultimate Cover Letters 9780749474539 £14.99 Readymade CV’s 9780749465056 £12.99 Great Answers to Tough Interview Questions 9780749471453 £9.99

Ultimate Interview This book

100s of Great Interview Answers Tailored to Specific Jobs

« Contains 100s of sample

interview questions with advice and examples of answers

« Also covers the soft skills

elements of having a successful interview including engagement, relationship building and willingness

« Is structured to maximize

user-friendliness with interview questions organized under specific job types

Edition

4111

Series:

Ultimate Series

Date:

03/07/2015

Price:

£14.99

ISBN Paperback:

9780749474034

e-book:

9780749474041

Extent:

248 pages

Dimensions:

240 x 170mm

Subject:

Job Seeking

Description

Author Information

Ultimate Interview will give you all the background information that you need as well as essential practice to successfully navigate the interview rounds and secure that job offer. Uniquely among interview guidebooks, it organizes common interview questions according to specific job types, such as management, sales and marketing, administrative and clerical. Each section looks at the thinking behind the questions, and suggests an effective method of answering by utilising your experience and skill set, and demonstrating your ambitions. This new edition also focuses on how to transfer the crucial softer skills associated with successful interviews such as how to convey your alignment to your future employer’s values or demonstrate that you are the most willing rather than just capable candidate. With additional advice on researching the background to a vacancy, and how skills and characteristics can be assessed and developed, Ultimate Interview is a must-have for all serious job hunters.

Lynn Williams is a career counsellor and trainer who runs workshops on CV writing and interview techniques. She writes regularly for a wide range of publications on job search and career issues and is also the author of Ultimate Job Search, Readymade CVs and Readymade Job Search Letters, all published by Kogan Page.

Rights Sold First edition: Bahasa Indonesia, Chinese (Simplified), Polish, Russian

Table of Contents 1. 2. 3. 4. 5. 6.

Know your enemy Prepare yourself Standing out Answering questions Starting the interview Questions they ask everybody 7. Questions for practical jobs 8. Questions for creative jobs 9. Questions for clerical and administrative jobs 10. Questions for sales and marketing jobs 11. Questions for technical jobs 12. Questions for management jobs

Related Titles 13. Questions for customer relations jobs 14. Questions for school and college leavers 15. Tackling the difficult questions 16. Dealing with tricky questions 17. Answering off-the-wall questions 18. Your questions for the interviewer 19. Variations on the theme 20. Interview extras 21. Looking the part 22. What happens next?

Second edition: French, Romanian

Ultimate Job Search 9780749474157 £14.99 Great Answers to Tough Interview Questions 9780749471453 £9.99 Knockout Job Interview Presentation 9780749457150 £7.99

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Ultimate Job Search The Definitive Guide to Networking, Interviews and Follow-up Strategies Edition

This book

« Includes insightful comments

4111

from industry experts giving a real-life view of the job market

Series:

Ultimate Series

Date:

03/07/2015

Price:

£14.99

« Features sample CVs for

different types of jobs and sector specific interview questions

« Provides everything job hunters

ISBN Paperback:

9780749474157

e-book:

9780749474164

Extent:

264 pages

Dimensions:

240 x 170mm

Subject:

Job Seeking

need to know in one book on how to maximize their chances of securing a new role

Author Information

Description

Lynn Williams is a career counsellor and trainer who runs workshops on CV writing and interview techniques. She writes regularly for a wide range of publications on job search and career issues and is also the author of Ultimate Interview, Readymade CVs and Readymade Job Search Letters (all published by Kogan Page).

Starting work or changing jobs can be one of life’s most stressful experiences, and with today’s crowded job market it is more of a challenge than ever. Even when your CV does get you through to an interview, competition is so strong that you can’t leave any of your preparation up to luck.

Rights Sold Third edition: Vietnamese

A ‘one-stop shop’ for all job hunters, Ultimate Job Search takes the stress out of job hunting and provides advice on every stage of the job hunting process, from preparing a powerful CV that will get you noticed; sample cover letters and emails that come across as genuine; making a great impression at interviews; to dealing with offers and rejections in a positive manner. From the best-selling Ultimate series, the guidance in this book will help you shine and will demonstrate to future employers that you’re not only able to do the job, but that you are committed and highly receptive to opportunities around you. With an exhaustive breadth of detail and real-life up-to-date comments from employers and recruitment professionals, Ultimate Job Search is invaluable to anyone looking to get their dream job at any stage of their career.

Table of Contents 1. First things first 2. The highly employable candidate 3. Making a start 4. The skills they want from everyone 5. Your CV 6. CV problems 7. CVs with special considerations 8. CVs for specific jobs 9. Application forms 10. Covering letters 11. Telephone calls

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Related Titles 12. The job search 13. Your online job search 14. Job search strategies 15. Interviews: making a great impression 16. Answering interview questions 17. Questions for specific jobs 18. Questions for school and college leavers 19. Interviews and more 20. Offers and rejections

Ultimate Interview 9780749474034 £14.99 Ultimate New Job 9780749464097 £14.99

Ultimate IQ Tests 1000 Practice Test Questions to Boost Your Brainpower

This book

« Covers every aspect of IQ

testing, including verbal reasoning, diagrammatic reasoning and lateral thinking

« The biggest book of IQ practice tests available with 1000 psychometric test questions – substantially more than the nearest competitor

« Perfect for those facing an IQ test or for puzzle enthusiasts

Edition

3111

Series:

Ultimate Series

Date:

03/08/2015

Price:

£14.99

ISBN Paperback:

9780749474300

e-book:

9780749474317

Extent:

320 pages

Dimensions:

240 x 170mm

Subject:

Testing

Description

Author Information

IQ tests are routinely encountered in recruitment for various industries, including for jobs in the government, armed forces, education as well as industry and commerce. Competition is fierce and candidates must be prepared. Ultimate IQ Tests is the biggest book of IQ practice tests available. Written and compiled by experts in IQ testing and brain puzzles, it contains 1000 practice questions organized into 25 tests, with a simple guide to assessing individual performance. With a brand new test in this edition, designed to be more challenging than the others so you can track progress, this is the best one-stop resource to mind puzzles. Working through the questions will help you to improve your vocabulary and develop powers of calculation and logical reasoning. Ultimate IQ Tests is an invaluable resource if you have to take an IQ test, but it’s also great fun if you like to stretch your mind for your own entertainment – and boost your brain power.

Ken Russell and Philip Carter are IQ test experts who are continually devising new IQ tests and puzzles. They have produced over 60 books covering all aspects of testing, crosswords, puzzles and reasoning. These include the best-selling Test your IQ published by Kogan Page.

Table of Contents Ultimate IQ Tests contains 25 IQ tests, along with answers and explanations

Related Titles Test Your IQ 9780749456771 £7.99

Philip Carter is also the author of IQ & Psychometric Tests, The IQ & Psychometric Test Workbook, Test and Assess Your IQ, Advanced IQ Tests, IQ and Aptitude Tests, IQ and Personality Tests, Succeed at IQ Tests, all published by Kogan Page.

Rights Sold First edition: Arabic, Russian

Ultimate Aptitude Tests 9780749474072 £14.99 Ultimate Psychometric Tests 9780749474515 £14.99

www.koganpage.com

105

Ultimate Aptitude Tests Assess and Develop Your Potential with Numerical, Verbal and Abstract Tests Edition 3 111

This book

« Contains essential practice for

recruitment tests and aptitude assessment procedures

On ine resource

Series:

Ultimate Series

Date:

03/07/2015

Price:

£14.99

ISBN Paperback:

9780749474072

e-book:

9780749474089

Extent:

240 pages

Dimensions:

240 x 170mm

Subject:

Testing

« Includes new detailed

explanations of answers to aid learning and test scoring abilities

« Features a new chapter on

online testing environments and includes a free online test which allows the reader to evaluate their abilities

Author Information

Description

Jim Barrett is a chartered psychologist with many years of experience in advising organizations on their selection procedures. He is a best-selling author and has written many testing books, including The Complete Personality Assessment, How to Pass Advanced Aptitude Tests, The Aptitude Test Workbook and he is the co-author of Test Your Own Aptitude, all published by Kogan Page.

To measure your competitors as well as your potential for achievement, aptitude tests are increasingly used by organizations to select the best new staff for their teams as well as to develop those already employed. Ultimate Aptitude Tests, now in its third edition, is the largest and most comprehensive book of its kind, boasting over 1000 realistic and varied practice questions with accompanying detailed answers and explanations. Providing essential practice, it includes psychological tests that mirror those you are likely to encounter, including abstract visual tests, verbal and numerical reasoning aptitudes, practical skills and understanding as well as different types of mechanical and spatial tests. This new edition also now includes a brand new section on online testing environments and a new online test. Ultimate Aptitude Tests contains perfect preparation for candidates wishing to outshine their competition on the job market and secure their dream job.

Tom Barrett runs a consultancy specialising in online software development. He specializes in web software architecture, web standards, usability and content management.

Rights Sold First edition: Arabic, Romanian Second edition: Bahasa Indonesia

106

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Table of Contents Part 1 – Abstract Visual Tests 1. Constructs 2. Sequences 3. Perceptual Part 2 – Abstract Numerical Tests 4. Reasoning 5. Interpolation Part 3 – Abstract Verbal Tests 6. Deduction 7. Analysis Part 4 – Physical Tests 8. Dynamics 9. Tracing Part 5 – Spatial Tests 10. Formation 11. 3D tests

Related Titles Part 6 – Practical Numerical Tests 12. Reckoning 13. Arithmetic 14. Figure work 15. Number skills 16. Calculations Part 7 – System Tests 17. Systems 18. Coding Part 8 – Practical Verbal Tests 19. Word usage 20. Vocabulary 21. Verbal precision Part 9 – Online Testing 22. Core intelligence test

Ultimate IQ Tests 9780749474300 £14.99 Ultimate Psychometric Tests 9780749474515 £14.99 IQ and Aptitude Tests 9780749461959 £12.99

Ultimate Psychometric Tests This book

« Is the biggest ever psychometric test book, featuring over 1000 practice questions

« Contains all the popular types

of psychometric tests and is set up to be ideal for self-study

« Includes plenty of advice

on how to get test-wise and seriously improve scoring

Over 1000 Verbal, Numerical, Diagrammatic and Personality Tests Edition

3111

Series:

Ultimate Series

Date:

03/06/2015

Price:

£14.99

ISBN Paperback:

9780749474515

e-book:

9780749474522

Extent:

288 pages

Dimensions:

240 x 170mm

Subject:

Testing

Description

Author Information

The use of psychometric tests in job selection procedures is more prominent than ever and for unprepared candidates they represent a considerable challenge that can get in the way of successfully landing a new job. Now in its third edition, written by best-selling author Mike Bryon, a recruitment consultant and psychometric testing guru, Ultimate Psychometric Tests is the biggest psychometric testing book of its kind. It includes over 1000 practice questions along with an overview of which companies employ which tests, including L’Oreal, Sony, Toyota and IKEA among others.

Mike Bryon is an expert in psychometrics and training solutions. He is the author of many testing books, including How to Pass Graduate Psychometric Tests, The Graduate Psychometric Test Workbook, How to Pass Advanced Numeracy Tests, The Advanced Numeracy Test Workbook and How to Pass the Civil Service Qualifying Tests, all published by Kogan Page.

Providing sample questions from all the major types of test, including verbal reasoning, numerican reasoning, personality questionnaires, non-verbal and diagrammatic reasoning, new tests also now include spatial recognition and visual estimation, situational awareness tests as well as quantities and conversion tests. Ultimate Psychometric Tests is the definitive guide to facing any type of psychometric testing you encounter as well as keeping your mind sharp and active.

Table of Contents 1. Psychometric tests: what are they? 2. How to pass psychometric tests and how to use this book 3. Verbal reasoning 4. Numerical reasoning 5. Personality questionnaires 6. Non-verbal reasoning, mechanical comprehension and data interpretation 7. Answers and explanations

Rights Sold First edition: Arabic, French, Russian

Related Titles Ultimate IQ Tests 9780749474300 £14.99 Ultimate Aptitude Tests 9780749474072 £14.99 IQ and Psychometric Test Workbook 9780749462611 £10.99

www.koganpage.com

107

The Ultimate Series Over 100,000 copies of previous editions sold Translated in 10 languages Online resources available The Ultimate Series has been devised and written by a group of internationally bestselling authors and career experts. It outlines how to: • Define and build a desirable personal brand

• Impress during interviews

• Create a compelling CV and cover letter

• Outshine the competition

• Ace challenging IQ and aptitude tests

• Negotiate the best offer

Ultimate CV

Ultimate Cover Letters

Martin John Yate 9780749474546 £14.99

Martin John Yate 9780749474539 £14.99

Page 102

Page 101

Ultimate IQ Tests

Ultimate Aptitude Tests

Ken Russell, Philip Carter 9780749474300 £14.99

Jim Barrett and Tom Barrett 9780749474072 £14.99 Page 106

Page 105

Ultimate Job Search Lynn Williams 9780749474157 £14.99 Page 104

Ultimate Psychometric Tests Mike Byron 9780749474515 £14.99 Page 107

108

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Ultimate Interview Lynn Williams 9780749474034 £14.99 Page 103

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Digital Content Licensing Annabell Power T: +44 (0) 20 7843 1922 E: apower@koganpage.com

110

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New Publications by Month Title

ISBN-13

Author

03/01/2016 Geodemographics for Marketers

9780749473822

Barry Leventhal

The 30 Day MBA

9780749475000

Colin Barrow

The 30 Day MBA in Marketing

9780749474980

Colin Barrow

The 30 Day MBA in Business Finance

9780749475406

Colin Barrow

The 30 Day MBA in International Business

9780749475420

Colin Barrow

Strength-Based Leadership Coaching in Organizations

9780749474430

Doug MacKie

Systemic Coaching and Constellations

9780749475499

John Whittington

E-Logistics

9780749472665

Yingli Wang, Stephen Pettit

Aviation Logistics

9780749472702

Michael Sales

The Good Retirement Guide 2016

9780749475017

Frances Kay, Allan Esler Smith

Learn to Drive in 10 Easy Stages

9780749474782

Margaret Stacey, John Wells

03/02/2016 Corporate Brand Personality

9780749471378

Lesley Everett

Marketing Communications

9780749473402

Ze Zook, PR Smith Dr Julie Hodges

Managing and Leading People Through Organizational Change

9780749474195

Neuroscience for Organizational Change

9780749474881

Hilary Scarlett

Creating Competitive Advantage

9780749474393

Kevin Uphill

Lowe’s Transport Manager’s and Operator’s Handbook 2016

9780749474744

David Lowe, Clive Pidgeon

How to Write Effective Business English

9780749475550

Fiona Talbot

03/03/2016 How Cool Brands Stay Hot

9780749477172

Joeri Van Den Bergh, Mattias Behrer

Market Research in Practice

9780749475857

Matthew Harrison, Julia Cupman, Oliver Truman, Paul N Hague Ken Banks

Case Studies in Social Entrepreneurship and Innovation

9780749475918

Predictive HR Analytics

9780749473914

Dr Martin R. Edwards, Kirsten Edwards

Effective HR Communication

9780749476168

Debra Corey

Armstrong’s Handbook of Strategic Human Resource Management Supply Chain Management, Logistics and Transport Review 2016

9780749476823

Michael Armstrong

9780749477134

Adam Jolly Andy Bryant, Charlie Mawer

03/04/2016 The TV Brand Builders

9780749476687

Digital Selling

9780749475079

Grant Leboff

Financing the End to End Supply Chain

9780749471415

Simon Templar, Charles Findlay, Erik Hofmann

Organizational Management

9780749468361

Thriving in Middle Management

9780749474669

Peter Stokes, Neil Moore, Simon M Smith, Caroline Rowland, Peter Scott Gordon Tinline, Cary Cooper

Enterprise Change Management

9780749473013

David Miller, Audra Proctor

Building Tomorrow’s Executive Leaders

9780749474225

John Blakey

Neuroscience for Leaders

9780749475512

Nikolaos Dimitriadis, Alexandros Psychogios

Strategic Sourcing Management

9780749476991

Olivier Bruel

Strengths-Based Recruitment and Development

9780749476977

Sally Bibb

www.koganpage.com

111

Title

ISBN-13

Author

03/05/2016 Brands with a Conscience

9780749475444

Nicholas Ind, Sandra Horlings

Digital Marketing Strategy

9780749474706

Simon Kingsnorth

The Knowledge Manager’s Handbook

9780749475536

Nick Milton, Patrick Lambe

Virtual Leadership Organizational Applications of Mindfulness

9780749475963 9780749474904

Penny Pullan Margaret Chapman-Clarke

Outsourcing Supply Chains

9780749471934

Stephen Rinsler

The Employer’s Handbook 2016-2017

9780749477196

Barry Cushway

The Daily Telegraph Tax Guide 2016

9780749476793

David Genders

The A-Z of Careers and Jobs

9780749475031

Susan Hodgson

03/06/2016 Creativity and Data Marketing

9780749477240

Becky Wang

Ethics in Public Relations

9780749477264

Patricia J Parsons

Data Protection and Privacy

9780749474928

The Data Protection Officer’s Handbook

9780749474942

Learning Technologies in the Workplace

9780749476403

Ardi Kolah, Hazel Grant, Martin Hickley, Bryan Foss Ardi Kolah, Darren Verrian, Martin Hickley, Bryan Foss Donald H Taylor

Inclusive Talent Management

9780749475871

Stephen Frost, Danny Kalman

The Operations Advantage

9780749473549

Nigel Slack

Supply Chain Management Accounting

9780749472993

Simon Templar

Supply Chain Management for Humanitarians

9780749474683

Gyöngyi Kovács, Karen Spens, Ira Haavisto

A Study Guide for the Operator Certificate of Professional Competence (CPC) in Road Freight Your Rights at Work

9780749476731

Clive Pidgeon

9780749476038

TUC

112

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Title Highlights

Decoding the Irrational Consumer How to Run, Commission and Interpret Consumer Neuroscience Research p13

Practical Text Analytics Interpreting Text and Unstructured Data for Business Intelligence p14

Marketing Analytics A Practical Guide to Real Marketing Science p12

www.koganpage.com

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ISBN 9780749477707

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