Creating Success titles are written by subject experts. Selling over one million copies, each book in this series will help you unlock core business skills.
About Kogan Page
Kogan Page is a leading independent business book publisher, publishing award-winning content from global business experts on the trends and topics shaping business today. We are committed to accessibility standards and deliver the highest quality content from authors who are leading experts in their field to drive growth and innovation and support students and professionals at every stage of their careers.
Our Publishing
We publish content across a broad range of subjects within business: Business & Management, Digital & Technology, Finance & Banking, Human Resources, Learning & Development, Logistics & Supply Chain, Marketing & Sales, Responsible Business, Risk & Compliance, Skills & Careers, Tourism, Leisure & Hospitality.
In May, 2025 we relaunch our Creating Success series, featuring a fresh new cover design. Selling over a million copies, this series helps professionals become proficient in core business skills, from managing people through to interpreting data and is an essential collection for any business professional’s bookshelf.
Translation Rights
Our Rights team actively works to promote and license translation rights. Kogan Page books have been translated into over 50 languages. If you are interested in acquiring rights to our titles, please contact us on: kprights@koganpage.com
Our Values
Sustainability: We are proud to have partnered with Carbon Neutral Britain to calculate and offset Kogan Page’s carbon footprint. In 2021, we became a certified Carbon Neutral Business. We partner with suppliers and vendors who follow sustainability guidelines and processes.
Diversity: An active member of the Independent Publishers Guild Diversity and Inclusivity Action Group, we support the Publishers Association Inclusivity Action Plan, we partner with Creative Access to support under-represented groups entering the creative industries and we monitor representation across our staff and authors.
Accessibility: One of just a few publishers globally to receive Global Certified Accessible accreditation and ASPIRE verification service gold rating. This certification is the gold standard for accessible publications within the industry.
Connect with us
Kogan Page Publishing +44 (0)20 7278 0433 /KoganPageBooks kpinfo@koganpage.com koganpage.com
Momentum
Reboot Your Career. Unlock Your Potential.
New Title
This book
• Invites the reader to take a new groundbreaking approach to their working life: one which embraces innovation and smart work while also prioritizing wellbeing and satisfaction
• Draws upon psychological insights and inspiring stories of success from a diverse range of business leaders, experts and entrepreneurs
• Is written by a world-renowned psychologist and wellbeing consultant who draws upon both his expertise and lived experiences to provide inspiring insights
Keynote
Modern working culture has become defined by burnout and fatigue. But there is an alternative: build your Momentum and rediscover the joy of leading a rewarding and satisfying career.
Description
Break free of the fast-paced, competitive work cycle. Redefine success and build your Momentum to pursue a satisfying and successful career.
Leading psychologist and wellbeing expert Lee Chambers has found his success not by overworking within the competitive, fast-paced business world, but by taking an alternative path: one that prioritizes wellbeing and embraces uncertainty. This book shows you how to break free from the daily grind to pursue a career on your own terms.
There are countless opportunities to break free from an unrewarding career. With psychological insights and fascinating interviews, this book guides you through the key stages: shaping your vision, redefining success and finding your purpose. Build your Momentum and discover a career that is fulfilling, versatile and successful.
Author Information
Lee Chambers is a psychologist, speaker and founder & CEO of Essentialise Workplace Wellbeing and Male Allies UK. He is an expert on workplace wellbeing, productivity, resilience and diversity and is widely recognized as a prominent thought leader and speaker on workplace resilience. He is a Kavli Fellow of the National Academy of Sciences, a board member at CMI Women, and was recognized by UN Women in 2023 for services to gender equality. He is based in Preston, UK.
Edition: 1
Date: 01/28/2025
Paperback: 9781398614956 $19.99
Ebook: 9781398614963 $19.99
Hardback: 9781398614970 $71.00
Pages: 240
Format (mm): 198x129
Subject: Wellbeing at Work
Table of Contents
Introduction: the cycle of success and failure
SECTION ONE: Planning ahead
1 Developing a flexible vision
2 Recognizing what you can control
3 It’s a challenge, not a threat
4 Every mistake is an opportunity
SECTION TWO: Making waves
5 Risk-taking and experimentation
6 Collaboration and empathy
7 Uncertainty accelerates change
8 Exploring new pathways
9 Non-linear thinking and development
SECTION THREE: A positive mindset
10 Take it back to basics
11 Small practices and self-care
12 Find your purpose
13 Define your success
Digital Wellbeing
Recharge Your Focus and Reboot Your Life
New Title
Keynote
This book
• Uncovers the importance of digital wellbeing in leading a productive and fulfilling work life while remaining physically and mentally healthy
• Offers practical and proven strategies for improving your digital wellbeing in your dayto-day life, supported by inspiring stories and academic research
• Is written by one of the world's leading digital wellbeing experts, who has worked with both individuals and leading global organizations to improve their wellbeing at work
Find balance in your digital life and improve your wellbeing with fascinating insights and practical tips.
Description
Digital detoxes don't work. Our wellbeing relies on finding a balance. Improve your focus and create healthy habits that will enrich your life with Digital Wellbeing.
So much of our lives are now spent looking at screens, whether we're working on our laptop or checking social media on our phones. It's too easy to become overwhelmed by constant notifications and endless emails, leading to frustration, stress and burnout.
In this groundbreaking book, leading wellbeing expert Petra Velzeboer draws upon academic research and fascinating interviews with global experts to uncover the practical insights that will allow you to improve your daily life, set healthy boundaries with technology and prioritize your Digital Wellbeing.
Author Information
Petra Velzeboer is a renowned mental health expert, keynote speaker and CEO of PVL, a mental health consultancy. She is also a psychotherapist with an MSc in Psychodynamics of Human Development and is a qualified ORSC & CTI Certified Coach. She is the author of Begin With You, also published by Kogan Page. She is based in London, UK.
9781398617575
9781398617544
240
(mm): 216x138 Subject: Wellbeing at Work
Set up to fail? How the machine holds us back
Comfortably numb: overcoming digital malaise 5 How to thrive in the digital world 6 Fighting loneliness and finding humanity
Create your tech boundaries 8 Find your focus and reclaim your joy 9 Conclusion
How to Be Sustainable
Business Strategies for Positive Change
New Title
Keynote
This book
• Offers practical insights that will allow readers to actively implement sustainability initiatives and become changemakers
• Features first-hand interviews with sustainability experts and professionals from leading businesses such as Microsoft and Deloitte
• Is written by a leading consultant and academic who draws upon decades of expertise of creating impactful sustainability initiatives
Discover the strategies and expert insights that will build your sustainability skillset and arm you with everything you need to make a meaningful impact.
Description
The climate crisis is the greatest challenge facing our world, so it’s vital that all businesses step forward and lead the charge. Sustainability Heroes uncovers the strategies that lead to sustainable success.
While over 90% of business leaders recognise the importance of sustainability, only 60% have a strategy in place. And many of these strategies are inefficient, ineffective or simply don’t go far enough to combat climate change.
Leading sustainability expert Paolo Taticchi has interviewed some of the world’s leading Chief Sustainability Officers from businesses including Microsoft, Deloitte and Hitachi. He draws upon these expert insights to explore the impact and significance of sustainability in business, before offering practical strategies that will allow you and your business to make a positive impact.
Author Information
Paolo Taticchi is Professor in Strategy and Sustainability & School Deputy Director at UCL School of Management. He is a prominent sustainability expert and has worked as a consultant with global organizations including HSBC, GSK and Google. He is based in London, UK.
Melina Corvaglia-Charrey is a Research Assistant at UCL School of Management. She has over 15 years of experience as a senior marketing leader in the media industry. She is based in London, UK.
Edition: 1
Date: 01/28/2025
Paperback: 9781398618527 $25.99
Ebook: 9781398618534 $25.99
Hardback: 9781398618541 $92.00
Pages: 256
Format (mm): 234x156
Subject: Leadership
The paths to sustainability
How to inspire change 3 Defining ‘Chief Sustainability Officer’
4 Facing the global challenge
5 Soft and technical skills for success
6 Creating sustainability initiatives
7 Embedding sustainability into an organization
8 Collaborating behind sustainability
9 Building engagement and mobilizing change
10 What could the future hold?
11 Conclusion
How the Stock Market Works
A Beginner's Guide to Investment
New Edition
Keynote
This book
• Provides a clear and accessible overview of how the stock market and investing works, breaking down key concepts like shares, bonds and gilts into easy-to-understand definitions
• Offers guidance on how to safely invest, how to find accurate and reliable information and what to look for when it comes to unreliable financial advice
• Is written by one of the UK’s top financial journalists and is endorsed by The Daily Telegraph
• New to this edition: fully updated to reflect changes to the UK economy and covering new trends such as ethical investing, changes to the bond market and new emerging markets
Learn how the UK’s investment and financial markets work and take control of your finances with this clear and practical guide to understanding investing.
Description
Do you want to understand investing but are not sure where to start? Get to grips with everything you need to know about the UK's investment and financial markets with this bestselling guide.
Knowing how to invest can feel overwhelming. How the Stock Market Works gives you concise and practical information breaking down complex jargon, so you can get started. Economic uncertainty and rapidly changing global events can have a significant impact on your investments, pension and retirement. It's all the more important to truly grasp how the financial markets work so you can make informed decisions about your personal finances.
This fully updated bestselling eighth edition of How the Stock Market Works provides you with all the tools needed to understand investing, with new sections on ethical investing, emerging markets, trends in the bond market and the UK's place in the global economy post-Brexit. Starting with the basics of shares, bonds, gilts and derivatives, this guide explains how to find reliable advice, the tricks of the professionals and how and when to trade in shares, so you take control of your investments and future.
Author Information
Michael Becket is an experienced financial journalist. He was previously the City news editor and small business editor of The Daily Telegraph and has written for numerous publications including The Spectator, Accountancy Age and Money. He has lectured at the University of Manchester, Cranfield University and City, University of London. He is the author of multiple books.
Rights Sold: Arabic, Korean, Mongolian, Vietnamese
Unlocking Happiness at Work
How a Happiness Strategy Fuels Purpose, Passion and Performance
New Edition
Keynote
This book
• Offers insights on how happiness at work has a positive impact on employee performance backed up by psychological research
• Uncovers how a happiness strategy creates a lasting impact on productivity, collaboration and retention, supported by original case studies and interviews
• Is written by a leading workplace specialist, who has spent decades researching the working culture and draws upon her experience and insights to offer practical expert guidance
• New to this edition: first-hand interviews with global experts, fascinating stories from multinational corporations and unique insights on topics such as AI, psychological fitness and sustainability
Improve the performance and wellbeing of your workforce through psychological strategies and expert insights that will improve happiness at work.
Description
Teams need to be happy to thrive. But this can only happen when leaders step up to create an inclusive culture that prioritizes employee wellbeing and satisfaction.
Unlocking Happiness at Work draws upon original research and first-hand research to demonstrate the power of happiness at work, before offering practical strategies that will allow leaders to reinvigorate their business.
This new edition features fresh insights and interviews that explore the full complexities of the modern workplace - from hybrid working to artificial intelligenceto demonstrate how leaders can overcome these challenges to increase productivity and employee retention at work.
Author Information
Jennifer Moss is a leading workplace consultant, keynote speaker and author. She specializes in transforming work cultures to improve results, reduce burnout and increase happiness. As a global workplace commentator, her words and work have been featured widely in media outlets including the FT, CNN, Harvard Business Review, Time, Forbes and Business Insider. As a workplace consultant, she has worked with over 150 organizations including Deloitte, Google, GSK, Oracle, Unicef and JP Morgan. She is based in Ontario, Canada.
Rights Sold: Portuguese
Edition: 2
Date: 03/28/2025
Paperback: 9781398619463 $25.99
Ebook: 9781398619470 $25.99
Hardback: 9781398619494 $92.00
Pages: 288
Format (mm): 234x156
Subject: Wellbeing at Work
Table of Contents
Introduction
1 The psychology of happiness
2 The history of happiness and the importance of grit
3 The power of habit
4 Emotional intelligence and leadership
5 Conscious capitalism
6 The happiness disruptors
7 Engaging the whole person
8 A happier approach to change
9 A global perspective
10 The future of happiness
11 Conclusion
The Mindset of Success
From Good Manager to Great Leader
This book
Edition: 3
Date: 06/28/2025
Paperback: 9781398621008 $21.99
Ebook: 9781398621015 $21.99
Hardback: 9781398621022 $92.00
Pages: 288
Format (mm): 216x138
Subject: Leadership New Edition
• Is written by award-winning and bestselling author, Jo Owen
• Proves that leadership skills can be learned by anyone
• Provides thoroughly-researched insights into the seven mindsets that will take the reader from being a good manager to being a great leader
• New to this edition: thoroughly revised to include updated real world examples and business stories of contemporary business leaders
1 High aspirations: Dare to dream 2 Courage: Dare to act
3 Resilience: Stay the course
4 Positive: Believe in better
5 Accountability: Control your destiny
6 Collaborative mindset: Succeed through others
7 Growth: Adapt to thrive
8 The dark side: Beware the demons
9 Mindset and your leadership journey: Accelerate your career
10 Conclusion
Keynote
Unlock your leadership potential by acquiring the seven key mindsets that lead to leadership success.
Description
If you’re an aspirational manager, how can you up your game, so that you become a great leader?
Many people get promoted because they are good managers. But when they get into a leadership role, they struggle. And in today’s world, it’s never been truer that what got you to being a good manager won’t necessarily provide you with the right tools to become a great leader.
The Mindset of Success is a guide to help you fulfil your potential. Award-winning leadership author, Jo Owen, explains that extraordinary leaders are naturally able to transform, motivate teams and positively disrupt. Using real-world examples of inspirational leaders, he explains that what they all have in common is that they act differently because they think differently.
The third edition of this international bestseller identifies seven leadership mindsets common to all great leaders: high aspiration; courage; resilience; being positive; accountability; collaboration; focused on growth. And the good news is that all of these can be learnt.
There is a way which is guaranteed to help you go from being a good manager to a great leader. That’s having the leadership mindset. This book will you show you how to develop it.
Author Information
Jo Owen is a best-selling and multi-award-winning leadership author, keynote speaker and social entrepreneur. He is a founder of eight charities, including Teach First. His books The Mindset of Success, Myths of Leadership and The Leadership Skills Handbook also published by Kogan Page, have been translated into eight different languages. Jo Owen is the first person to win the Chartered Institute of Management Gold Award four times for four of his books. He is based in London UK.
Rights Sold: Russian
How to Manage Remotely
Keynote
This book
• Offers a comprehensive guide to all types of communication at work, including useful tips, checklists and exercises for a direct impact on career development
• Explains how employees can successfully adapt to home, remote, flexible and hybrid working
• Is part of the bestselling Creating Success series, which has sold over 1.5 million copies and contains practical advice on essential and value-adding work skills to help you develop your career
• New to this edition: insights on how remote work impacts wellbeing and work/life balance, an exploration of the inclusion risks of remote work and new content on concepts such as anchor days and 'moments that matter'
Learn how to work remotely or at home effectively, nurture professional relationships, measure performance and productivity and avoid potential challenges and career pitfalls.
How to Write a Business Plan
Keynote
This book
• Is an accessible guide to producing the most professional and convincing business plans, including advice on plans for internal as well as external company use
• Provides invaluable help with the sales forecast and compiling of all the necessary financial information
• Is part of the bestselling Creating Success series, which has sold over 1.5 million copies and contains practical advice on essential and value-adding work skills to help you develop your career
Gain essential skills for career development and craft a winning business plan to secure the support you need with this one-stop guide to producing the most professional and convincing plans possible.
Edition: 2
Date: 05/28/2025
9781398620056
184 Format (mm): 216x138
Subject: Creating Success
Author information: Gemma Dale is a HR Director, Chartered Fellow of the CIPD, Fellow of the HEA and speaker and writer on a variety of topics including employee engagement, flexible working and wellbeing. She is the author of Flexible Working, also published by Kogan Page.
She is also a lecturer in the Business School at Liverpool John Moores University and runs her own business, The Work Consultancy where she focuses on policy development, flexible working and wellbeing. She is based in Liverpool, UK.
Edition: 8
Date: 05/28/2025
9781398620131
9781398620148
9781398620155
Pages: 184
Format (mm): 216x138
Subject: Creating Success
Author information: Brian Finch is an independent consultant, with considerable experience of preparing and delivering effective business plans, as well as advising others on their preparation of winning material. He is the author of Effective Financial Management, also published by Kogan Page. He is based in London, UK.
Rights Sold: Chinese (Simplified), Czech, Italian, Korean, Polish
How to Write a Marketing Plan
Define Your Strategy, Plan Effectively and Reach Your Marketing Goals
Keynote
This book
• Provides effective ways to manage your schedule so as to maximize productivity at work and at home
• Is packed with exercises, action sheets, and appendices, including a brief assessment of various time management systems such as day, year, and meeting planners
• Is part of the bestselling Creating Success series, which has sold over 1.5 million copies and contains practical advice on essential and value-adding work skills to help you develop your career
Gain essential marketing skills with this step-by-step guide to improving your ability to research and write a marketing plan, carry out marketing audits and set cost-effective budgets.
How to Manage People
This book
• Provides a complete overview of people management, its most common issues and how to deal with them along with practical tools to get the best from teams
• Is written by bestselling author Michael Armstrong, whose books have sold over a million copies and been translated into 24 languages
• Is part of the bestselling Creating Success series, which has sold over 1.5 million copies and contains practical advice on essential and value-adding work skills to help you develop your career
• New to this edition: content on the importance of DEI and how AI is transforming leadership. Also includes new content on the dynamics between leadership and HR
Gain essential skills for career development with practical advice on how to manage performance, deal with difficult people and inspire a successful team.
Edition: 8
Date: 05/28/2025
Paperback: 9781398619739 $16.99
Ebook: 9781398619845 $16.99
Hardback: 9781398619869 $64.00
Pages: 184
Format (mm): 216x138
Subject: Creating Success
Author information: John Westwood has held a wide variety of senior sales and marketing positions and is currently an independent marketing consultant, based in East Sussex, UK. He is the author of The Marketing Plan, 30 Minutes to Write a Marketing Plan, The Marketing Plan Workbook and Marketing Your Business, all published by Kogan Page.
Rights Sold: Czech, Italian, Polish, Spanish
Edition: 6
Date: 28/4/2050
Paperback:
Pages: 184
Format (mm): 216x138
Subject: Creating Success
Author information: Michael Armstrong is a bestselling author and people management expert. With over a million copies sold, his books have been translated into twenty-four languages. He is managing partner of E-Reward, an independent management consultant. Prior to this, he was a chief examiner of the CIPD. He is author of the bestselling How to Be an Even Better Manager, now in its 10th edition, also published by Kogan Page. He is based in London, UK.
Rights Sold: Czech, Polish, Turkish, Vietnamese
How to Improve Your Communication Skills
How to Build Trust, Be Heard and Communicate With Confidence
This book
• Offers a comprehensive guide to all types of communication at work, including useful tips, checklists and exercises for a direct impact on career development
• Is part of the bestselling Creating Success series, which has sold over 1.5 million copies and contains practical advice on essential and value-adding work skills to help you develop your career
• New to this edition: a section focused on meetings, both in-person and remote and new content on communicating across silos, sectors and generations
Edition: 7
Date: 04/28//2025
Paperback: 9781398621121 $16.99
Ebook: 9781398621138 $16.99
Hardback: 9781398621145 $64.00
Pages: 184
Format (mm): 216x138
Subject: Creating Success
Author information: Alan Barker is Managing Director of Kairos Training, a learning consultancy devoted to creativity and communication at work. He is the author of How to Manage Meetings, also published by Kogan Page. He is based in Wiltshire, UK.
Rights Sold: Arabic, Azerbaijani, Chinese (Simplified), Czech, Polish, Spanish, Turkish, Vietnamese Keynote
Communicate effectively with employers, co-workers and colleagues with this practical guide to getting your message across to your audience, whoever they may be.
How to Deal with Difficult People
Keynote
This book
• Features example scripts so you’re never stuck for what to say, as well as quick fire escapes and negotiation tools, ensuring you keep your cool at home and at work
• Is written by the highly respected speaker and broadcaster Roy Lilley and has sold over 50,000 copies over the past editions
• Is part of the bestselling Creating Success series, which has sold over 1.5 million copies and contains practical advice on essential and value-adding work skills to help you develop your career
• New to this edition: new case studies, content on dealing with difficult people when remote working and a new section on different types of difficult people
Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses.
Edition: 6
Date: 05/28//2025
Paperback: 9781398621602
$16.99
Format (mm): 216x138
Subject: Creating Success
Author information: Roy Lilley is an established writer, broadcaster and commentator on health and social issues, speaking at conferences and seminars throughout the UK and overseas. He regularly contributes to The Today Programme, Newsnight, the Midnight Hour, BBC News 24, and BBC Radio Five Live. He writes for The Guardian, The Sunday Times, The Telegraph and other national papers and management periodicals. He is based in Surrey, UK.
How to Manage Projects
Essential Project Management Skills to Deliver On-time, On-budget Results
Keynote
This book
• Provides a complete, jargon-free introduction to the principles and practices of project management, along with practical tools and checklists to use in real life
• Is part of the bestselling Creating Success series, which has sold over 1.5 million copies and contains practical advice on essential and value-adding work skills to help you develop your career
Gain essential skills for career development with concise, accessible advice on the fundamentals of project management.
How to Interpret Data
Using Data to Improve Your Influence and Decision-making
Keynote
This book
• Is written by a leading data analytics expert, who draws upon his decades of experience of working with leading multinational businesses on improving their data skills and digital literacy
• Equips readers with the full breadth of skills they need to improve their ability work effectively with data, from crafting data narratives to data-based decision-making
• Is part of the bestselling Creating Success series, which has sold over 1.5 million copies and contains practical advice on essential and value-adding work skills to help you develop your career
Discover the skills and insights you need to accurately and efficiently interpret data, improving your influence and decision-making at work.
Edition: 3
Date: 05/28/2025
Paperback: 9781398621565 $16.99
9781398621572 $16.99
9781398621589 $64.00
Pages: 184
Format (mm): 216x138
Subject: Creating Success
Author information: Paul J Fielding is a business consultant specializing in developing project management systems, business operations and quality systems for his clients. He has received international awards and recognition and has worked across many industries, technologies and cultures, from large institutions to start-ups and non-profits. He has developed a worldwide reputation for developing quality project management systems, international business operations, creating game-changing process innovations and quality improvement processes. He currently operates out of Portland, ME; Dallas, TX; and NYC.
Edition: 1
Date: 05/28/2025
Paperback: 9781398619746 $16.99
9781398619876 $16.99
9781398619883 $64.00
Pages: 184
Format (mm): 216x138
Subject: Creating Success
Author information: Nicholas Kelly is a principal at G&K Consulting, based in Bonney Lake, Washington. He is a leader in analytics adoption having designed and developed dashboards for some of the world's largest companies, from global banks to Formula 1 teams. He is a frequent speaker at international conferences, has trained thousands of professionals in data visualization and analytics adoption and is the inventor of the Dashboard Wireframe Kit. He is the author of Delivering Data Analytics, also published by Kogan Page.
How to Negotiate
Practical and Proven Skills to Help You Strike Better Deals
Keynote
This book
• Offers practical insights that will allow readers to negotiate with confidence and skill throughout their worklife
• Is written by leading negotiation experts, who draw upon their combined experience of leading hostage negotiations and high-stakes corporate deals
• Is part of the bestselling Creating Success series, which has sold over 1.5 million copies and contains practical advice on essential and value-adding work skills to help you develop your career
Uncover practical insights and winning strategies that will allow you to lead successful negotiations with confidence and finesse.
Risk Roulette
The Surprising Reasons Why Some Businesses Work and Others Fail
Keynote
This book
• Explains why only those who have a real understanding of how risk works will succeed in business
• Shows why some apparently successful businesses were built on taking excessive risk and were always likely to end in disaster
• Features interviews and case studies from business leaders including Martha Lane-Fox, Nassim Nicholas Taleb and Andre Lacroix as well as Formula 1 champions, skydivers and members of the NFL
• Is written by an award-winning journalist who has interviewed some of the world's leading business executives, financiers and sports people
Play the risk game to your advantage by learning from successful business leaders, entrepreneurs and individuals who took a risk, and won.
Edition: 1
Date: 04/28/2025
Paperback: 9781398620926 $16.99
Ebook: 9781398620940 $16.99
Hardback: 9781398620933 $64.00
Pages: 184
Format (mm): 216x138
Subject: Creating Success
Author information: Richard Mullender is the founder and CEO of The Listening Institute, a communication and negotiation consultancy. He has worked with leading organizations, including KPMG, Netflix and Google. He is based in Oxford, UK.
Katie Bleach is the co-founder and Business Development Director of The Listening Institute. She previously ran the agency Good Thought Marketing, where she worked with organizations such as Tesco, Natwest and Ford. She is based in Oxford, UK.
Edition: 1
Date: 10/28/2024 Paperback: 9781398616059
Pages: 240
Format (mm): 216x138
Subject: Business Stories
Author information: Graham Ruddick is the editor and founder of the Off to Lunch newsletter and Business Studies podcast.
He has been Retail Editor at The Daily Telegraph, Media Editor and then Senior Business Reporter at The Guardian and from 2018 to 2022 he was Deputy Business Editor at The Times
He was shortlisted for business and finance journalist of the year at the Press Awards in 2019 and is based in London, UK.
Business Analytics with Python
Essential Skills for Business Students
Keynote
This book
• Assumes no prior knowledge and presents an accessible approach to business analytics, including Python programming and mathematical and statistical concepts
• Includes chapters on linear regression, neural networks and cluster analysis, and covers essential machine learning methods and their applications
• Features a running case study throughout the book with related questions to enable students to apply their knowledge of the key topics
Learn how to use Python programming techniques to analyze business data with this introductory textbook for business students.
Edition: 1
Date: 01/28/2025
Paperback: 9781398617179 $59.00
9781398617278
9781398617285 $204.00
440
(mm): 240x170
Subject: Data
Author information: Bowei Chen is Associate Professor of Marketing Analytics and Data Science at the Adam Smith Business School, University of Glasgow, UK. He is also the Programme Director of the MSc in Finance and Management and an ESRC IAA Reviewer.
Gerhard Kling is Professor in Finance at the University of Aberdeen, UK. He has worked in higher education for over 18 years (SOAS, University of Southampton, UWE, Utrecht University).
Artificial Intelligence for Business
Harness AI for Value, Growth and Innovation
Keynote
This book
• Equips readers with a comprehensive understanding of AI, its applications in business and the ethical and responsible use of this technology
• Looks at the combination of AI with other emerging technologies such as blockchain, the Internet of Things and virtual and augmented reality
• Features real life case studies profiling AI adoption and innovation spanning a number of industries, including healthcare, financial services, retail, manufacturing and logistics and supply chain
Explore the applications, opportunities and considerations of AI for business and unlock value and growth for your organization.
Edition: 1
Date: 04/28/2025
Paperback: 9781398618008
9781398618015
9781398618022 $92.00
Pages: 272
Format (mm): 234x156
Subject: Artificial Intelligence
Author information: Kamales Lardi is a global thought leader on digital transformation and an expert on emerging technology solutions including AI, blockchain and IoT. She is CEO of Lardi & Partner Consulting and has advised many multinational companies across various industries in Europe, Asia and Africa. Kamales is Chair of the FORBES Business Council Women Executives, a Teaching Fellow at Durham University Business School and has been listed in the Top 10 Global Influencers & Thought Leaders in Digital Transformation (Thinkers360). She is based near Schwyz, Switzerland.
AI Strategy
Unleash the Power of Artificial Intelligence in Your Business
Keynote
This book
• Provides business leaders with the knowledge and tools to understand the potential of AI and navigate its complexities
• Details a comprehensive roadmap for successfully implementing and using AI in any business
• Covers everything to craft an AI strategy including data management, compliance, upgrading tech, ethics, change management and risk management
• Features real-world examples of AI strategies in action across multiple organizations and industries, from energy, healthcare and education to marketing and HR
• Explains how businesses can use AI to gain an advantage in a competitive market
Understand the power of AI and use it to gain a competitive advantage for your business.
Edition: 1
Date: 04/28/2025
Paperback: 9781398619555
$32.99
Ebook: 9781398619562 $32.99
Hardback: 9781398619579 $113.00
Pages: 272
Format (mm): 234x156
Subject: Artificial Intelligence
Author information: Bernard Marr is one of the world's leading voices in business and technology. A futurist and strategic performance consultant, he has worked with many of the world's bestknown organizations and writes a regular column for Forbes. Marr is also a major influencer with a combined following of 4 million people across his social media channels and was ranked by LinkedIn as one of the top 5 business influencers in the world. He is the author of The Intelligence Revolution, Data Strategy and Data-Driven HR, all published by Kogan Page. He is based in Milton Keynes, UK.
Social Entrepreneurship in Practice
Learn How to Create and Manage a Successful Social Enterprise
Keynote
This book
• Provides a cutting-edge overview of current research, controversies and debates and likely future trends in social entrepreneurship
• Finely balances theoretical foundations with practical tools and international case studies so that students gain a clear understanding of how theory can be applied in real-world scenarios
• Is supported by a range of pedagogical features such as Learning Outcomes, ‘Key Research’, ‘Expert View’ and ‘Call to Action’ boxes
• Is written by a leading subject specialist with a wealth of experience designing and leading social enterprises as well as teaching the topic to undergraduate and postgraduate students from a range of disciplines
Learn how to start a social enterprise with this practical, research-informed textbook that includes cutting-edge topics such as social business modelling, sustainability-driven innovation and crowdfunding.
Edition: 1
Date: 02/28/2025
Paperback: 9781398615113
$52.00
Ebook: 9781398615120 $52.00
Hardback: 9781398615137 $176.00
Pages: 336
Format (mm): 240x170
Subject: Entrepreneurship
Author information: Zeineb Djebali is a Senior Lecturer at the Brett Centre for Entrepreneurship, University of Liverpool Management School, where she teaches entrepreneurship and social entrepreneurship to undergraduate and postgraduate students. She is also an entrepreneur in practice, having founded social enterprises globally following senior roles in notfor-profit and corporate sectors.
Reality Check
How VR and AR Can Supercharge Your Business
New Edition
Keynote
This book
• Details how immersive technologies like AR and VR are currently being used in business, from delivering cost-efficient training solutions to customizable customer experience, information and data delivery
• Explores common myths and misconceptions behind immersive technologies, and offers insights that cut through hype and hyperbole to paint a practical, realistic picture of VR and AR
• Introduces the challenges and practicalities of implementing these technologies including organizational or leadership buy-in, cultural barriers and content creation demands
Uncover the reality behind immersive technologies such as VR and AR and discover how they are actively transforming the business world.
Strategic Value Creation
Design and Execute a Strategy for Breakthrough Returns
Keynote
This book
• Shows how to design and execute a strategy with value creation that is focused on the customer segments most integral to business success
• Drills into the practical logistics of strategy implementation, including customer value factor analysis and segmentation, competitive value landscape assessment and performance tracking and measurement
• Explains how business leaders can recognize when strategy, thinking and actions are flawed and how to equip themselves with the methods to correct them and generate the value creation
Edition: 2
Date: 04/28/2025
Paperback: 9781398618749 $28.99 Ebook: 9781398618763 $28.99 Hardback: 9781398618756 $92.00
Pages: 256
Format (mm): 234x156
Subject: New Technology
Author information: Jeremy Dalton is a leading expert on emerging and immersive technologies. He is the Head of Immersive Technologies at PwC and also sits on the Advisory Board of SXSW and Immersive Tech Africa. He works closely with the European Media and Immersion Lab as an independent advisor. As a technology expert, he has featured in global media outlets including the FT, the Economist, and the BBC. He is based in Austin, Texas.
Rights Sold: Chinese (Simplified), German, Korean, Spanish
Design and execute a competitive strategy for your organization that ensures that value creation is focused on the customer segments most integral to business success.
Edition: 1
Date: 06/28/2024
Paperback: 9781398615939 $52.00
9781398615946 $52.00
9781398615953 $176.00
Pages: 408
Format (mm): 234x156
Subject: Strategy & Planning
Author information: Rupert Morrison is an industry leader and entrepreneur in data-driven business. He is the founder and CEO of Arahi and was previously the CEO and co-founder of Concentra Analytics. He is the author of DataDriven Organizational Design and Organizational Planning and Analysis, both published by Kogan Page, and is based in London, UK.
Jon Andrew is co-founder of Arahi. He has over 30 years' experience in value creation, working alongside CEOs and management teams, and is based in London, UK.
Best Seller
Team of Teams Coaching
Using a Teaming Approach to Increase Business Impact
Keynote
This book
• Explains what team of teams coaching is, why there's a need for it and the benefits of this approach
• Provides advice on how to develop a teaming culture and embed inclusion in coaching activity when working with diverse teams across cultures and different locations
• Includes real-world examples from global organizations such as the BBC (UK), Rand Merchant Bank (South Africa), GHD engineering (Australia and global), JPMorgan (USA and global) and Mastercard Foundation (Canada and Africa)
Use this practical guide from leading voices in the coaching industry to design and implement a team of teams approach to coaching and drive organizational performance.
Edition: 1
Date: 03/28/2025
Paperback: 9781398613959 $41.99
Ebook: 9781398613966 $41.99
Hardback: 9781398613973 $134.00
Pages: 288
Format (mm): 234x156
Subject: Coaching
Author information: Peter Hawkins is a global thought leader in the coaching industry. He is Emeritus Professor of Leadership at Henley Business School, UK and Dean of Leadership at the European Leadership University. His books Leadership Team Coaching and Leadership Team Coaching in Practice are both published by Kogan Page.
Catherine Carr is an Individual and Team Coach, Consultant, Facilitator and a Director at Carr Kline & Associates. She is based in Victoria, Canada.
Advanced Human Resource Management
Strategies, Theories and Concepts for HR Practice
Keynote
This book
• Covers the latest models and theories for the various stages of the HR cycle, from talent management and motivation to employee performance
• Introduces contemporary interdisciplinary approaches including the divergent working age model, intersectionality and flexible working
• Includes real world examples from Wipro, Citibank and CIPD to demonstrate how strategies may be implemented across various organizational contexts
Understand and apply the latest strategies in human resource management, from employee motivation and performance to creating sustainable organizations, with this new textbook.
Edition: 1
Date: 02/28/2025
Paperback: 9781398615076
$59.00
Ebook: 9781398615083 $59.00
Hardback: 9781398615090 $204.00
Pages: 360
Format (mm): 240x170
Subject: Human Resources Management
Author information: Sajia Ferdous is a Lecturer at Queen's Management School, Queen's University Belfast, UK. She is a Human Resource Management expert who teaches at postgraduate and undergraduate level. Previously, she has worked in the financial industry in managerial roles and is an Associate Fellow of HEA and an associate member of CIPD.
Strategic Learning and Development Practice
Design, Implement and Evaluate L&D in the Workplace
Keynote
This book
• Provides a thorough grounding in the theory of L&D including key models, learning styles and examination of how people learn
• Shows how L&D theory applies in practice which is crucial for students who have little or no prior business experience
• Includes features to support student learning such as real-world examples, reflective practice questions, key learning points, definitions of key terms and a glossary
• Online resources: lecturer manual and PowerPoint slides for each chapter
Gain a thorough grounding in the theory and practice of learning and development with this textbook designed to support the CIPD Advanced Diploma in Strategic Learning and Development.
HR in Business Contexts
Concepts, Strategies and Practice of People Management
Keynote
This book
• Covers a range of contexts influencing and impacted by the HR function, from the legal and strategic contexts to EDI, technology and sustainability
• Provides models and examples of different HRM strategies such as talent management and strategic workforce planning, across various contexts
• Features international examples from organizations including Netflix, Ryanair, Google, Virgin Money, Oxfam, Dishoom and Rio Tinto
Learn how to navigate and interact with a multidimensional business environment with this textbook for postgraduate HR students.
Edition: 1
Date: 01/28/2025
Paperback: 9781398616400
Ebook: 9781398616417
$62.00
$62.00
Hardback: 9781398616424 $218.00
Pages: 328
Format (mm): 246x189
Subject: Learning & Development
Author information: Graham Perkins is the Director of Taught Programmes and a Senior Lecturer in Human Resource Management at the University of Exeter Business School, UK. He contributes to the national assessment of Advanced CIPD qualifications and is the co-author of Work and Employment in a Changing Business Environment, also published by Kogan Page.
Sian Robinson is a Lecturer in Human Resource Management at the University of Exeter Business School, UK, teaching at undergraduate and postgraduate level. Previously, she was a lecturer in HRM at UWE Bristol, UK.
Edition: 1
Date: 02/28/2025
Paperback: 9781398616165
$59.00
Ebook: 9781398616172 $59.00
Hardback: 9781398616189 $204.00
Pages: 400
Format (mm): 240x170
Subject: Human Resources Management
Author information: Thomas Calvard is Senior Lecturer in Human Resource Management at University of Edinburgh, teaching Human Resource Management in Context as part of the MSc in HRM. He is Academic Associate of the Chartered Institute of Personnel and Development (CIPD) and has had research published in journals such as Work, Employment and Society and the Journal of Business Ethics
The Power of HR
How to Make an Organizational Impact as a People Professional
Keynote
This book
• Explains how HR professionals can demonstrate their value to the organization, influence business decision-making and drive meaningful change
• Outlines the key aspects of the HR role that impact the business and its performance including talent management, employee attraction and retention, workforce engagement and company culture
• Includes real-world examples from companies including Pfizer, LexisNexis, Meta, Great Place to Work and Fearless Solutions with interviews from Josh Bersin, Elena Zhdanova and Daniel Susskind
Understand how to drive organizational performance, influence business decision-making and make an impact as an HR professional with this practical guide.
Making Hybrid Working Work
Keynote
This book
• Explains how to design organizational structures, job roles, work, teams and management activities with hybrid working in mind
• Provides guidance on how to support learning, engagement and employee experience in a hybrid working environment
• Is packed with insights from the latest research on hybrid working and includes realworld examples from companies including Centrica, what3words and EMIS Health
Understand how to structure your organization, design work and engage your employees in a hybrid work environment to drive overall business results.
Edition: 1 Date: 03/28/2025
9781398618954
9781398618961
9781398618978
272 Format (mm): 234x156 Subject: Human Resources Management
Author information: Joey Price is CEO of Jumpstart HR where he works with companies to accomplish their strategic business aims and enhance employee experience. He leads a team of HR professionals who provide award-winning HR, Recruiting, Payroll and Learning & Development Solutions to local businesses and multinational firms. Based in Maryland, USA, he is an international HR keynote speaker, advisory board member, thought leader and TEDx speaker.
Edition: 1
Date: 01/03/2025
9781398619326
9781398619340
Author information: Gary Cookson is the Founder and Director of EPIC, a consultancy where he helps clients to improve workplace performance. Based in Cheshire, UK, he has more than 20 years' experience in both strategic and operational HR, Learning and Development (L&D) and Organization Development (OD) roles in the public, private and voluntary sectors. He is a Chartered Fellow of the CIPD (Chartered Institute of Personnel and Development), a Fellow of the LPI (Learning and Performance Institute) and a qualified coach. He is the author of HR for Hybrid Working, also published by Kogan Page.
Engaging Teams
How to Use Social Wellbeing to Boost Performance, Retention and Culture
Keynote
This book
• Provides guidance on how HR can develop workplace behaviours which build trust, respect and belonging to create a happier and healthier team environment.
• Explains how to improve engagement for inperson, hybrid and remote teams
• Includes advice on how to optimize company culture and use a, storytelling with data, approach in the business to drive productivity and performance
• Contains real-world examples from global companies including NASA, Microsoft, Sony, Blackrock, Nomura and HSBC (Middle East)
Use this practical guide to Improve employee engagement and drive motivation, productivity, staff retention and performance in the organization.
The L&D Leader
Principles and Practice for Delivering Business Value
Keynote
This book
• Explains the principles and practices needed by senior learning professionals to deliver business value and upskill a workforce in times of continuous change
• Explores the importance of being datadriven, flexible, outcomes-led and innovative and why L&D practitioners should focus on culture, onboarding, engagement and inclusion.
• Is supported by more than 20 years' research with over 7,500 L&D professionals and interviews with 150 learning leaders
• Includes real-world examples from organizations including Unilever, Starbucks, 7-Eleven, PwC and National Australia Bank
Use this practical guide to deliver value to the business as an L&D professional and equip employees with the skills they need to succeed in a constantly changing world of work.
Edition: 1
Date: 03/28/2025
Paperback: 9781398619722 $42.99
Ebook: 9781398619784 $42.99
Hardback: 9781398619791 $134.00
Pages: 256
Format (mm): 234x156
Subject: Employee Experience
Author information: Nick Smallman is Founder and CEO of Working Voices, a consultancy and training provider. For the last 25 years he has been advising global blue-chip clients on engagement, productivity, and retention. He is based in London, UK.
Dan Parry is the Head of Content at Working Voices. He began his career as a broadcast journalist and has more than 30 years' experience in the media. He is based in London, UK.
Edition: 1
Date: 05/28/2025
Paperback: 9781398620278
$42.99
Ebook: 9781398620315 $42.99
Hardback: 9781398620322 $134.00
Pages: 288
Format (mm): 234x156
Subject: Learning & Development
Author information: Laura Overton is an awardwinning learning expert with over 35 years' experience in the industry. She is the founder of Towards Maturity, an academic fellow of the CIPD and the Royal Society of Arts. Based in London, UK, she is consistently recognized as a significant global influencer of workplace learning trends.
Michelle Ockers is the Founder and Director of Learning Uncut where she helps organizations to develop a high-impact L&D strategy. Based in New South Wales, Australia, she is a popular keynote speaker and the host of the podcast series Learning Uncut.
Coaching as a Leader
How to Coach Individuals and Teams for Improved Performance
Keynote
This book
• Is edited by the Association for Coaching to provide a best-practice guide for coaching from a senior position
• Explains the skills you need to coach as a leader and shows how to develop them
• Offers guidance on how to encourage individuals and teams to think critically and confidently problem-solve
• Provides advice on how to adapt communication styles to ensure that language is clear and direct whilst also being supportive and motivational
• Includes discussion of how to maintain boundaries between senior practitioners and the workforce and safeguard confidentiality
Learn how to coach individuals and teams as a leader with this best-practice guide.
Designing for Diversity
Developing Inclusive and Equitable Talent Management Processes
Keynote
This book
• Outlines the ways current talent management processes are biased and the consequences that this has
• Shows how to design the core areas of talent management for diversity including performance management systems, talent identification methods and talent development
• Provides an action plan for making talent management activity equitable and inclusive to build a diverse workforce and a rigorous succession plan for the future
• Examines the limitations of target setting and explores the benefits of formal and informal mentoring
Design equitable talent management processes that are fair and inclusive to create a diverse workforce now and a talent pipeline for the future.
Edition: 1
Date: 04/28/2025
9781398621169
9781398621176
288
Format (mm): 234x156
Subject: Coaching
Author information: The Association for Coaching (AC) is an independent, non-profit professional body with the goal to advance the profession of coaching worldwide. Its members are made up of professional coaches, providers of coaching and organizations building coaching cultures in over 90 countries.
Edition: 1
Date: 02/28/2025
9781398618084 $41.99
9781398618091 $41.99
9781398618107 $134.00
Pages: 272
Format (mm): 234x156
Subject: Equity
Author information: Professor Binna Kandola is co-founder and Senior Partner at Pearn Kandola. He has been working in diversity and inclusion for over 40 years with organizations including American Express, Microsoft and NATO. Based in Oxford, UK, he was named by HR Magazine as one of the Most Influential HR Thinkers of 2023.
Stuart Duff is a Partner and Head of Talent Development at Pearn Kandola. For 30 years, he has been developing talent management solutions for international clients, including GSK, AXA Insurance, BP and Hays Recruitment. He is based in Oxford, UK.
Strategic Workforce Planning
Developing Optimized Talent Strategies for Future Growth
Keynote
This book
• Provides guidance for defining and designing the roles and skills needed to meet current and future business objectives
• Explains the impact of automation, artificial intelligence (AI) and machine learning on the global workforce and how to plan for this
• New to this edition: chapter on remote working strategies and operational workforce planning; material on workforce planning in a downturn and for diversity and inclusion; new and updated case studies
• Enables readers to understand and assess various workforce strategies to ensure they adopt the most appropriate for their business needs
Align staff, skills and resources to meet both the short-term goals and long-term aims of your organization with the second edition of this practical guide.
Edition: 2
Date: 28/4/2025
Paperback: 9781398607279 $38.99
Ebook: 9781398607286 $38.99
Hardback: 9781398607293 $134.00
Pages: 280
Format (mm): 234x156
Subject: Talent Management & Recruitment
Author information: Ross Sparkman is the Head of Strategic Workforce Planning at Nike. Previously, he was the Head of Strategic Workforce Planning & Analytics at LinkedIn and GE Aviation, the Strategic Workforce Planning Leader at Devon Energy and a Senior Consultant at Deloitte Consulting where he specialized in Human Capital Strategy and Workforce Planning & Analytics. He is based in San Francisco, California.
Designing Accessible Learning Content
Keynote
This book
• Provides expert guidance on how to make L&D content accessible and aligned with Web Content Accessibility Guidelines (WCAG 2.1Level AA)
• Facilitates applying accessibility standards to eLearning content through a unique contextual framework designed specifically for online learning content created using any authoring tool
• Includes real world examples and industry perspectives, explaining essential background information on different types of disability and designing for assistive technology
• New to this Edition: Updated 9 new standards from the Web Content Accessibility Guidelines, as well as updates to digital accessibility and AI
Use this guide to understand how to design inclusive and accessible learning content that works for everyone.
Edition: 2
Date: 01/28/2025
Paperback: 9781398618206
$55.00
Ebook: 9781398618213 $55.00
Hardback: 9781398618220 $176.00
Pages: 360
Format (mm): 234x156
Subject: Learning & Development
Author information: Susi Miller is an industry leading expert on accessible learning design and the founder and director of eLaHub. She has more than 30 years’ L&D experience in the public, private and not-for profit sector. She is a skilled instructional designer and online course developer and a passionate advocate for digital accessibility. Her accessible learning content was shortlisted for the Learning Technologies Awards in November 2018.
Human Resource Management at Work
The Definitive Guide
Keynote
This book
• Puts human resource management (HRM) in a business context and includes realworld examples, a list of acronyms, reflective practice activities, a walkthrough of features such as, explore further, questions and the CIPD profession map
• Has real-world examples from companies such as McDonald's, Ryanair and Pret A Manger
• New to this edition: Updates include the use of AI and HR analytics, including in project management, the move to more digital and self learning, conflict management and strikes and the effects of the pandemic
Providing all the research, models and theory needed for an HR Masters degree and the examples and context necessary to excel as an HR professional.
Edition: 8
Date: 02/28/2025
Paperback: 9781398620216 $65.00
9781398620223 $65.00 Hardback: 9781398620230 $232.00
Pages: 568
Format (mm): 246x189
Subject: CIPD
Author information: Mick Marchington was Emeritus Professor of Human Resource Management at University of Manchester, UK and a Chartered Companion of the CIPD.
Adrian Wilkinson is a professor and was founding director of the Centre for Work, Organisation and Wellbeing at Griffith University, Australia and a Chartered Fellow of the CIPD.
Rory Donnelly is Professor of HRM at the University of Liverpool, UK and a Chartered Member of the CIPD.
Anastasia Kynighou is a senior lecturer in Human Resource Management at Manchester Metropolitan University, UK and a Chartered Member of the CIPD.
Building Top-Performing Teams
Keynote
This book
• Explains using over 40 tools how to develop a purpose-driven team with shared goals, vision and identity who can achieve greater business success than individual employees
• Shows how to manage internal team conflict that can arise from employees having different priorities, motivations, levels of experience and multiple generations
• Provides diagnostic questions and reflective practice exercises in each chapter so that readers can identify how the content can apply in practice to their own teams
• New to this edition: Exploration of diversity, neurodiversity and inclusion when building teams, as well as a new chapter focusing on how to develop team coaches and leaders in a professional setting
Achieve greater business growth using this practical guide to develop your team into a high performing group rather than a group of disparate individuals.
Edition: 2
Date: 06/28/2025
Paperback: 9781398620711 $42.99 Ebook: 9781398620728 $42.99 Hardback: 9781398620735 $134.00
Pages: 320
Format (mm): 234x156
Subject: Coaching
Author information: Lucy Widdowson MSc PCC ACTC is an accredited executive and team coach, Director of Performance Edge, and a lead tutor on team coaching at Henley Business School, UK. During her 30 year corporate career she has worked as a HR Director and is a UK board member for team coaching for the ICF.
Paul J Barbour MSc PCC ACTC is an accredited executive and team coach, with 20 years’ prior experience leading businesses and teams in Kerry Group plc. A writer and speaker with strong interests in human collaboration and conflict resolution, he is also a lead tutor on team coaching at Henley Business School, UK.
The perfect beginner’s guides to essential digital skills
From coding and data science to cloud and cyber security, the Confident books are perfect for building your technical knowledge and enhancing your professional career.
Advanced Marketing Research
Methods, Tools and Analytics for Effective Market Research
New Title This book
Keynote
• Covers key topics including qualitative and quantitative methods, surveys, interviews, descriptive statistics and how to write marketing research reports
• Explores contemporary techniques such as neural networks, big data analytics and the role of artificial intelligence in marketing research
• Features real-world examples from Beyond Meat, IDEO and Virgin Atlantic to demonstrate how the tools are applied in practice
• Supported by features including learning outcomes, practice datasets and answer keys, essay questions, further reading recommendations and online resources
Learn how to develop and apply the latest marketing research methods with this concise, practical textbook that includes real-world data and examples.
Edition: 1
Date: 02/28/2025
Paperback: 9781398614680 $59.00
Ebook: 9781398614697 $59.00
Hardback: 9781398614703 $204.00
Pages: 400
Format (mm): 240x170
Author information: Saurabh Bhattacharya is Senior Lecturer in Marketing at Newcastle University Business School, teaching Marketing Research and Research Methods modules. He was previously Assistant Professor at IBS Hyderabad, India.
Arpita Agnihotri is Assistant Professor in Management at the School of Business Administration, Penn State Harrisburg, teaching modules including Business Strategy and HR Analytics and Organizational Learning. She has published research in the Journal of World Business and the International Journal of Information Management
Community Building for Marketers
How to Connect, Engage and Foster Growth
Subject: Market Research New Title
Keynote
This book
• Explains the benefits of community marketing for both consumers and brands
• Explores the different platforms available, both on and offline and how to choose the right one for your community
• Takes you from the initial set up stage, including securing buy-in, all the way to sustaining growth and retaining community members
• Contains real-world examples from companies such as The TEFL Org, Sanity and Buffer
Build valuable and meaningful communities that will inspire, support and connect your audience with your brand whilst delivering reputational and revenue growth.
Edition: 1
Date: 03/28/2025
Paperback: 9781398616936 $34.99
Ebook: 9781398616950 $34.99
Hardback: 9781398616967 $113.00
Pages: 256
Format (mm): 234x156
Subject: Marketing Strategy
Author information: Areej AbuAli is the founder of Women in Tech SEO, a global community in marketing and tech. Founded in 2019, Women in Tech SEO has over 10,000 global members and 50,000 followers who connect through online groups and in-person conferences in the UK, Europe and USA. Based in the UK, Areej AbuAli is an international speaker, a Google Women Techmaker ambassador, and a UN Women UK delegate. In 2024, she was awarded a place in the BIMA 100 list for the Champions for Change: People category.
Retail Marketing
Contemporary Approaches to Retailing in the Digital and Experience Economy
This book
• Presents the essential topics of retail marketing and management, including retail sustainability, customer experience, merchandising and digitalization
• Provides up-to-date coverage of retail entrepreneurship, ethics in retailing, reverse supply chains, multi-channel methods and communication in the 'influencer era'
• Is supported by pedagogical features such as learning outcomes, exercise questions, customer vignettes and a glossary
• Online resources: PowerPoint slides, multiple choice questions, videos and interactive diagrams
Keynote
Learn how retailers can succeed with this textbook that covers the key concepts and practices of contemporary retail marketing and management.
Edition: 1
Date: 02/28/2025
Paperback: 9781398617636 $52.00 Ebook: 9781398617674 $52.00
9781398617667 $176.00
Pages: 384
Format (mm): 240x170
Subject: Retail
Author information: Sarah Montano is Professor of Retail Marketing at University of Birmingham. She leads the modules 'Services and Retail Marketing' and 'International Marketing Strategy' for the MSc Marketing. She is the BBC's retail expert, writes for the BBC website and often appears on the BBC news and radio channels to talk about a range of retail subjects.
Data-driven Customer Experience Transformation
Keynote
This book
• Provides frameworks for designing and implementing a data-driven, customer-centric strategy
• Helps customer experience professionals navigate the vast amount of data available to gain tangible customer insights and drive performance
• Explores how new technologies such as AI will disrupt the sector, offering new opportunities and complement existing systems and services
• Includes real-world examples across B2B, B2C and the public sector such as Manchester United, Caterpillar, KFC and Emirates Airline.
Understand how to leverage data and the latest technology including AI to deliver excellent customer experiences across digital, social and physical channels.
Edition: 1
Date: 04/28/2025
Paperback: 9781398617391 $41.99
Ebook: 9781398617438
Hardback: 9781398617421 $134.00
Pages: 312
Format (mm): 234x156
Subject: Customer Experience
Author information: Mohamed Zaki is Professor at the Institute for Manufacturing, Department of Engineering, University of Cambridge and Deputy Director of Cambridge Service Alliance, a research centre that brings together the world's leading firms and academics to address digital service transformation challenges. He has consulted and lectured for over 50 organizations, including Manchester United, Caterpillar and IKEA. He is course leader for the Data-Driven Design for Customer Experience (CX) online course at Cambridge University Press and Assessment.
Consumer Behaviour
Understanding Consumers in a Digital Landscape
Keynote
This book
• Presents essential topics of consumer behaviour through a digital lens, including psychological and social dynamics and building brand loyalty
• Provides up-to-date explorations of online communities, using AR/VR in the shopping experience and how to address ethical concerns in the digital consumer landscape
• Is supported by pedagogical features such as learning outcomes, key terms boxes, exercise questions and a glossary
• Online resources: PowerPoint slides, videos and essay questions
Understand consumer behaviour in a digitalized and competitive business landscape with this engaging, practical textbook.
Creating a Brand Story
Use Psychology to Deliver a Customer-Centred Narrative
Keynote
This book
• Understand how to make your brand story customer-centric, rather than brand-centric, and why this is important
• Explores how to discover and tap into customers' inner narratives through the use of different market research and ethnographic techniques
• Explains how mid-career branding professionals can use psychology to create more effective brand communications
• Contains real world examples from brands such as Gymshark, Dr Martens, Minecraft and Dove
Edition: 1
Date: 03/28/2025
Paperback: 9781398618619 $59.00
9781398618626 $59.00
9781398618640 $204.00
Pages: 440
Format (mm): 240x170
Subject: Behavioural Marketing
Author information: Jean-Eric Pelet is Assistant professor at the Leonardo de Vinci Business School, Paris, France. He leads the Consumer Behaviour teaching at Masters level at EMLV, and is a visiting professor both in France and abroad in England, Switzerland and Thailand.
Use psychology to tap into your customers’ inner narratives in order to create brand stories that really resonate.
Edition: 1
Date: 04/28/2025
Paperback: 9781398618824
$38.99 Ebook: 9781398618831 $38.99 Hardback: 9781398618848 $134.00
Pages: 232
Format (mm): 234x156
Subject: Branding
Author information: Pat Jordan is a global brand consultant, academic and government advisor based in London, UK. As founder of The Worldwide Psychology Company, he advises the private sector and governments on issues of branding, marketing and strategy based on customer insights. As an academic, he is currently Professor of Design Psychology at Middlesex University and Professor of Branding at CEDIM, Mexico. He is a speaker and guest lecturer, speaking at conferences such as Forrester Marketing Forum, The Marketing Meet Up and the Market Research Society's conference.
Culture Led Brands
Drive Growth, Build Resilience and Cultivate Resonance
Keynote
This book
• Explains how to embed cultural relevance throughout your entire brand from external messaging to internal values and operations
• Provides strategic insights and actionable advice for how to build a culture-led brand that is resilient, authentic and drives business growth
• Explores what culture really is beyond a series of observable trends and how brands can develop sophisticated, systematic and responsive strategies
• Contains real-world examples from brands such as Oatly, Spotify, Louis Vuitton and Crocs
Harness cultural relevance to create a resilient brand that can successfully navigate rapidly evolving social and business landscapes whilst remaining resonant and authentic.
B2B Marketing Fundamentals
Drive Impact Across Brand, Reputation, Relationships and Revenue
Keynote
This book
• Explores the marketing fundamentals for early to mid-career marketers and how to use these specifically within a B2B context for the largest impact
• Takes learnings from the B2C industry and shows how to apply them effectively in a B2B context
• Explains how the use of AI and connected data can drive actionable insight at an individual and account level
• Includes real-world examples from companies such as Adobe, Bain & Co, PwC, EY and Bentley Systems
Understand how traditional marketing methods can be directly applied to B2B businesses to deliver results across brand, reputation, relationships and revenue.
Edition: 1
Date: 03/28/2025
Paperback: 9781398618992 $41.99
Ebook: 9781398619005 $41.99
Hardback: 9781398619012 $134.00
Pages: 320
Format (mm): 234x156
Subject: Branding
Author information: Leila Fataar is a globally renowned brand-builder and leader in delivering cultural relevance for some of the world's biggest brands, previously of Diageo and Adidas before founding her own agency Platform13. Based in London, UK, she has experience across lifestyle, FMCG and sportswear companies at both big brands and boutique agencies. A regular keynote speaker at international conferences and a thought leader, she imparts a vision for branding that is as socially conscious as it is commercially successful.
Edition: 1
Date: 05/28/2025
Pages: 280
Format (mm): 234x156
Subject: B2B Marketing
Author information: Kate Mackie is a Partner and Global Integrated Go-To-Market Lead at EY. Based in Salisbury, UK, she is a Fellow of the Chartered Institute of Marketing, an alumnus of the Institute for Real Growth and a member of the Marketing Society where she was nominated for Most Influential Marketer of the Year 2023. With 20+ years' experience, she is regularly an awards panellist selecting best brands, awarding agency accolades and ensuring marketing excellence has B2B representation. She is an active mentor for entry level marketers and a guest lecturer at Cambridge Judge Business School.
Effective Brand Building
Unlock Growth with Strategy, Insights, and Measurement
Keynote
This book
• Explains what brand building is and why it's important
• Provides tools and frameworks to build a repeatable methodology that works for your brand time and time again
• Includes diverse, cross-industry insight from experts and practitioners of successful global brands
• Contains real-world examples from brands such as Manchester United, Diageo, Verizon and Who Gives a Crap
Develop a brand building strategy to deliver short and long-term growth for your business and maximize the effectiveness of your marketing spend.
Edition: 1
Date: 01/28/2025 Paperback: 9781398618572
9781398618589 $38.99
9781398618596 $134.00
Pages: 272
Format (mm): 234x156
Subject: Branding
Author information: Andrew Geoghegan is an experienced CMO and brand strategist who has held senior roles at businesses including Diageo, PepsiCo, and PZ Cussons. Based in London, UK he has worked on brands including Guinness, Johnnie Walker, Tropicana and St Tropez. He won Gold, Best New Learning and Best Use of Data from the IPA in 2020 and in 2022 and 2023 he was recognized as one of the top 100 marketers by Marketing Week. He has written a regular column for Marketing Week since 2018.
Using Creativity and Data in Marketing
Unlocking Creative Value with Insight and Imagination
Keynote
• Explains how to take quantitative data and turn it into creative campaigns
• Provides tools for marketers looking to take data and use it to create content that resonates with their customers
Edition: 1
Subject: Marketing Analytics This book
• Explores emerging theories and practices and provides insights into successful data-driven creatives from top global marketers at the forefront of the field
• Contains real-world examples from brands such as MARS, Diageo, Bose, P&G and Boots
Understand how to harness data to drive creativity in your marketing, creating data-informed, imaginative campaigns that have real-world impact.
Date: 04/28/2025
Paperback: 9781398619258 $38.99
Ebook: 9781398619265 $38.99
Hardback: 9781398619272 $134.00
Pages: 288
Format (mm): 234x156
Author information: Tom Ollerton is the founder of Automated Creative, the creative effectiveness platform that has optimized over 6 billion impressions globally for companies such as MARS, P&G, Diageo and McDonalds. Based in London, UK, he is the host of the Shiny New Object podcast and Advertisers Watching Ads series. He has appeared at MAD//Fest for the last three years and was a Juror for the World Federation of Advertisers Marketer of the Year Award 2023. He has spoken at conferences such as Performance Marketing World Unlocked, AdWeek and Social Media Week and is a popular podcast guest.
Global Marketing
Understanding Marketing in a Globalized Business Environment
Keynote
This book
• Demonstrates marketing and globalization as closely interlinked and explores key topics from multiple stakeholder perspectives
• Helps undergraduate students understand and apply theory in practice through the inclusion of real-world examples that illuminate implications in the contemporary marketing landscape
• Online resources: PowerPoint slides, multiple choice questions, "welcome to the chapter" videos
Understand the interconnected nature of marketing and globalization and how consumerism, communications, brands, ethics and production work in an international market.
Account-Based Marketing
Keynote
Edition: 1
Date: 02/28/2025
Paperback: 9781398620094
$59.00
Ebook: 9781398620100 $59.00
Hardback: 9781398620117 $204.00
Pages: 400
Format (mm): 240x170
Subject: Marketing Strategy
Author information: Helen Millward is a lecturer in Marketing at Keele Business School, Keele University. She leads the Principles of Responsible Management Education (PRME) at Keele Business School and is the Programme Director for a suite of postgraduate Management programmes. Millward teaches Marketing at both undergraduate and postgraduate level.
This book
• Explains what Account-Based Marketing is and how it is reshaping B2B marketing
• Provides an unbiased view of the subject, defining the four types of ABM and how to use each within your broader ABM strategy as well as picking the right type for each customer
• Explores what the future of ABM might look like including the use of AI and the opportunity to deliver marketing as a service to customers and how ABM can facilitate longer-term ESG goals
Understand how traditional marketing methods can be directly applied to B2B businesses to deliver results across brand, reputation, relationships and revenue. The Definitive Handbook for B2B Marketers
• Includes real-world examples from companies such as Accenture, AWS, NTT, Salesforce and Vodafone
Edition: 1
Date: 03/28/2025 Paperback: 9781398619135
9781398619142
9781398619159 $134.00
Pages: 288
Format (mm): 234x156
Subject: Sales & Account Management
Author information: Bev Burgess is founder and Managing Principal at Inflexion Group, and is best known as a worldwide authority on Account-Based Marketing. She has held senior marketing roles at British Gas, Epson, Fujitsu and ITSMA, and since she first codified ABM in 2003 she has personally helped over 40 of the world's most influential firms accelerate account growth. Based near London, UK, she is also the author of A Practitioner’s Guide to Account-Based Marketing, Account Based Growth and Executive Engagement Strategies, all published by Kogan Page.
Human-Centered Marketing
How to Connect with Audiences in the Age of AI
Keynote
This book
• Covers the audience journey and how marketers can forefront their customer in all their communications
• Explores how brands can take a humanto-human approach and how mid to senior marketers can meet their audience where they are by tapping into conversations and communities
• Includes content on how thought leadership can build brand trust which increases customer loyalty and future-proofs the business
• Features real-world examples from companies such as Atlassian, HubSpot and Edelman
Transform your marketing strategy to place the audience front and centre, building trust with consumers, developing brand awareness and driving sales.
Edition: 1
Date: 05/28/2025
Paperback: 9781398619388 $38.99 Ebook: 9781398619395 $38.99 Hardback: 9781398619401 $131.00
Pages: 256
Format (mm): 234x156
Subject: Digital Marketing
Author information: Ashley Faus is Head of Lifecycle Marketing, Portfolio at Atlassian. Based in San Francisco, CA, her work has been featured in TIME, Forbes, the Content Marketing Institute and the Journal of Brand Strategy. As a speaker she's shared insights with audiences at conferences including DigiMarCon, Digital Summit, INBOUND and MarketingProfs B2B Forum. She has been named one of the Top 100 Product Marketing Mentors 2024, 50 Top B2B Marketing Influencers, Experts and Speakers to Follow 2022 and 2023 and 50 Marchitects to Follow 2022.
The High-Performing Key Account Manager
Creating Sustained Value with Strategic Customers
Keynote
This book
• Explores the key competencies and skills key account managers need to develop to achieve profitable growth with their largest customers
• Provides practical tools and templates to facilitate the development of key account management capabilities
• Includes expert insights and opinions from industry leaders to provide perspectives, strategies and tactics to overcome common challenges and capitalize on emerging opportunities
• Features real-world examples from companies such as Siemens, Caterpillar, Honeywell Group and CISCO Systems
Develop the skills and capabilities to maintain high performance, deliver exceptional customer value and drive profitable growth.
Edition: 1
Date: 06/28/2025 Paperback: 9781398620308 $34.99
9781398620407 $34.99
9781398620414 $113.00
Pages: 264
Format (mm): 234x156
Subject: Sales & Account Management
Author information: Javier Marcos is Professor of Strategic Sales Management and Negotiation at Cranfield School of Management, UK.
Rodrigo Guesalaga is Professor of Marketing at Universidad Alberto Hurtado, Chile.
Andrew Hough is Lecturer in Sales Leadership and Performance at Cranfield School of Management, UK, and is founder of the Association of Professional Sales.
Richard Vincent is Visiting Fellow, Cranfield School of Management, UK.
Brand Global, Adapt Local
How to Build Brand Value Across Cultures
Keynote
This book
• Explores how to create a unified, yet flexible strategy that can work across markets
• Explains how to navigate different cultural landscapes to truly understand your local audience
• Provides insights on how to read data with cultural understanding in order to develop deep consumer insight
• Features real-world examples from global brands such as Shiseido, Natura, Remy Martin, Hyatt and LVMH
• Online resources: PowerPoint slides and an Instructor's Manual for lecturers and weblinks to additional reading and videos
Build long-lasting value by crafting brands that transcend cultural boundaries through developing a deep understanding of diverse cultures and consumer preferences.
The Science of Shopping
How Psychology and Innovation Create a Compelling Retail Strategy
Keynote
This book
• Explores the revolution of retail from traditional bricks-and-mortar stores to the digital marketplace and how this has impacted consumer behaviour
• Provides insights into the cognitive processes that influence buying decisions and strategies for engaging customers more effectively
• Explains how to collect and analyse customer data to predict trends, personalize marketing efforts and tailor the shopping experience
• Features real-world examples from global brands such as Erewhon, Selfridges, Aldi and Primark
Understand the psychological, technological and strategic elements behind creating engaging shopper experiences that drive retail growth.
Edition: 1
Date: 06/28/2025
Paperback: 9781398619715 $38.99
Ebook: 9781398619814 $38.99
Hardback: 9781398619821 $134.00
Pages: 264
Format (mm): 234x156
Subject: Branding
Author information: Katherine Melchior Ray lectures on international marketing and leadership at UC Berkeley Hass School of Business, CA. She has over 25 years’ experience building the world's best consumer brands at companies including Nike, Nordstrom, Louis Vuitton, Gucci, Hyatt, Shiseido and Babbel across the world including in the USA, Japan and Europe. She has guest lectured at Stanford, Wharton, Brown and Portland State University.
Nataly Kelly is Chief Marketing Officer at Zappi, based in Boston, MA. Previously she served at HubSpot as Vice President of Marketing, Vice President of International Operations and Strategy, and Vice President of Localization.
Edition: 1
Date: 06/28/2025
Paperback: 9781398620469 $38.99
Ebook: 9781398620483 $38.99
Hardback: 9781398620476 $134.00
Pages: 264
Format (mm): 234x156
Subject: Retail
Author information: Kate Hardcastle is a multiaward-winning international consumer expert, broadcaster and commentator based in London, UK. With over 20 years' experience in consumer behaviour and retail, she works with some of the world's biggest brands and in 2018 was awarded an MBE for services to business and entrepreneurship. She appears regularly on the BBC, ITV, Channel 4 and Sky News, as well as in Forbes and the Financial Times, and presents at events including the Financial Times Retail Summit, Retail World Congress, The Retail Summit UAE, Shop Talk Las Vegas, The Tech Show and the Ideal Home Show.
Digital Branding
How to Successfully Build and Measure a Brand Online
Keynote
This book
• Illustrates how popular and established brands such as PWC, BBC, Tesco and Specsavers use digital branding to succeed
• Online resources: Lecture slides with additional tools
• New to this edition: Changes in cookie rules leading to changes in ads & analytics, a new section on the most recent version of Google Analytics (GA4), a close study of Generative AI, algorithm changes in regard to SEO and social media, as well as a general update to the book, with fresh case studies and new points of view.
Take control of your brand’s online presence with this bestselling guide that shows you how to plan, analyse, optimize and measure the tangible results of your digital campaigns.
Edition: 4
Date: 01/28/2025
9781398618428
9781398618442 $113.00
Pages: 248
Format (mm): 234x156
Subject: Branding
Author information: Daniel Rowles, based in Jersey, has more than 20 years of digital marketing experience on both client and agency sides. A CIM Fellow and course director, he is the lead judge for the CIM Marketing Excellence awards. Rowles also lectures at Imperial College London and Cranfield School of Management, and co-hosts the Digital Marketing Podcast, a global top-ten business podcast on iTunes. His digital marketing company TargetInternet.com supports clients such as the BBC, Vodafone, Sony, Oracle and Tesco.
Rights Sold: Arabic, Italian, Portuguese, Russian, Spanish, Turkish, Vietnamese
Using Behavioral Science in Marketing
Drive Customer Action and Loyalty by Prompting Instinctive Responses
Keynote
This book
• Shows how to increase response rates, engagement and sales conversions by applying behavioral science techniques to shape consumer behavior
• Covers key areas such as marketing communications, campaigns, social media marketing and customer retention strategies
• Explores how to maximize consumer involvement and engagement through storytelling and convey exclusivity and desirability
• Includes insights from organizations including AT&T, the US Navy, Merrill and The Wall Street Journal
Apply behavioral science techniques in key areas of marketing to drive consumer action for increased engagement and conversion rates.
Edition: 1
Date: 08/28/2022
Paperback: 9781398606487 $41.99
Ebook: 9781398606678 $41.99
Hardback: 9781398606685 $131.00
Pages: 288
Format (mm): 235x156
Subject: Behavioural Marketing
Author information: Nancy Harhut is Co-Founder and Chief Creative Officer at HBT Marketing, a consultancy which specializes in applying human behavior techniques in marketing and whose clients include H&R Block, AARP and Transamerica. Based in Boston, Massachusetts, she previously held senior creative management positions with agencies within the IPG and Publicis networks, where she worked with clients including Dell, Bank of America and AT&T. A regular international conference keynoter, she has been recognized as an Online Marketing Institute Top 40 Digital Strategist and Ad Club Top 100 Creative Influencer.
Rights Sold: Arabic, Chinese (Simplified), Japanese, Russian, Spanish, Turkish, Vietnamese
Best Seller
Creating Loyalty in Youth Travel
How Travel Brands and Destinations Can Build Lifelong Relationships
New Title
Keynote
This book
• Explores different types of youth travel including the student travel market and the luxury market
• Includes data and statistics from Bonard and the British Educational Travel Association on the long-term profitability of investing in the youth travel market
• Looks at the success destinations such as Australia have experienced in catering to the youth travel market
• Features real-world examples from leading global brands such as Marriott and Flight Centre
Understand how to attract and retain youth travellers to develop lifelong customer loyalty to travel brands and destinations and increase profitability in the long term.
Tech-enabled Hospitality
Strategies to Elevate Guest Experience and Operational Efficiency
New Title
Keynote
This book
• Explores current and emerging technology trends in hospitality across the lodging sector
• Offers sustainable and personalized technology solutions to elevate the guest experience
• Provides insight into leading international hospitality technology providers with extended interviews from senior leaders at Hostaway, Enso Connect and Triparound
• Includes real-world examples from global hotels and short-term rentals such as Airbnb, MadeComfy and Citizen M
Understand the practical steps to apply the right technological strategies for your hospitality business to ease staff and management pain points, increase efficiency and profitability and heighten the guest experience.
Edition: 1
Date: 06/28/2025
Paperback: 9781398620636 $42.99
Ebook: 9781398620629 $42.99
Hardback: 9781398620643 $134.00
Pages: 288
Format (mm): 234x156
Subject: Tourism
Author information: Stephen Lowy is Chairman of the British Educational Travel Association (BETA) and CEO of Anglo Educational Services (AES), which manages foreign student apartments in Central London. He is serving as Interim CEO of the Mountbatten Program, and is a board member of the Tourism Alliance, Trustee of the Savoy Educational Trust and Chairman of the Association of Serviced Apartment Providers (ASAP). In 2023, he was named by the International Hospitality Institute as one of the '100 Most Inspirational People in Global Hospitality and Travel'. Stephen Lowy is based in London, UK.
Edition: 1
Date: 06/28/2025
Paperback: 9781398620285 $42.99
Ebook: 9781398620353 $42.99
Hardback: 9781398620346 $134.00
Pages: 288
Format (mm): 234x156
Subject: Tourism
Author information: Jessica Gillingham is the Founder and CEO of Abode Worldwide, a global public relations agency that partners with technology brands and enterprise operators across hospitality and lodging to transform the industry for the future. She is a respected speaker and panel moderator on topics such as the future of technology and innovation in the hotel and shortterm rental industry. She is an advisor for Vitur Summit, The Shortyz and the Skift Short Term Rental Summit, and has written for Hospitality Technology and International Hospitality Media Jessica Gillingham is based in Bath, UK.
Future-proofing Travel
How to Create a Resilient and Sustainable Industry
Keynote
This book
• Explores the major issues facing the travel industry and how businesses can navigate them to retain consumer loyalty and increase long-term profitability
• Provides sustainable solutions for travel brands and destinations
• Offers global business insights and data from Euromonitor International, the UN Tourism and the World Economic Forum
• Includes real-world examples from brands such as Airbnb, Marriott, Booking.com and Intrepid Travel, and destinations such as Amsterdam, New Zealand and China
Edition: 1
Date: 03/28/2025
Paperback: 9781398619173 $45.99
9781398619203 $45.99
9781398619197 $162.00
Pages: 272
Format (mm): 234x156
Subject: Tourism
Author information: Caroline Bremner is Senior Head of Travel Research at Euromonitor International. She advises global travel brands, destinations and consumer goods players on how to navigate the new travel normal and embrace consumer trends, digitalization and sustainable innovation to meet climate targets. She has written and spoken extensively about the future of travel. Caroline Bremner is based in Edinburgh, UK.
Understand how to leverage digital and sustainable solutions to transform travel and meet the evolving demands of consumers, governments, local communities and travel companies.
Regenerative Tourism and Hospitality
Building a Resilient and Positive Impact-Led Travel Industry
Keynote
This book
• Defines and explores the concept of regeneration, providing practical steps for adopting regenerative practices in the industry
• Offers global business insights and data from the United Nations and the World Economic Forum demonstrating the positive impact of regeneration in tourism destinations
• Includes figures illustrating different regenerative travel models
• Provides real-world examples and interviews with leading regenerative practitioners, hotels and experts, such as the Blue Apple Beach Club in Colombia, the Samara Private Game Reserve in South Africa and Six Senses Laamu resort in the Maldives
Understand how to adopt regenerative practices to meet consumer demands for green travel and ensure the longevity of the tourism and hospitality industry for the future.
Edition: 1
Date: 06/28/2025 Paperback: 9781398621527 $42.99
9781398621534 $42.99
9781398621541 $134.00
Pages: 304
Format (mm): 234x156
Subject: Tourism
Author information: Amanda Ho is the cofounder and CEO of Regenerative Travel, a global community for hotels and travel agencies committed to climate change action that offers development courses in regenerative practices for the tourism industry. Amanda Ho is a leading expert on regenerative travel, and her work has been featured in the New York Times, The Telegraph, Vogue, Tatler Asia and Forbes. She is based between New York City, USA, and Lisbon, Portugal.
Strategic Logistics Management
Contemporary Principles and Practice
New Title
Keynote
This book
• Lays the foundation of understanding, managing and analysing strategic logistics by using strategic management theory and logistics theory
• Explores the major themes related to strategic logistics such as logistics development, digitalization, paradoxes, resilience and circularity models
• Includes real-world examples from companies such as LIDL and H&M, and is supported by features including learning outcomes, key concepts and terminology boxes, and reflective exercises
• Online resources: PowerPoint lecture slides, instructor's manual and additional comments/ answers to the reflective exercises
Gain a new understanding of how to manage logistics using strategic management theory with this practice-based textbook.
Edition: 1
Date: 01/28/2025
Paperback: 9781398618046 $52.00
Ebook: 9781398618053 $52.00
Hardback: 9781398618077 $176.00
Pages: 304
Format (mm): 240x170
Subject: Logistics
Author information: Erik Sandberg is a Professor in Logistics and Supply Chain Management at Linköping University, Sweden. He is also a parttime consultant, with experience from a variety of sectors, with an emphasis on fashion, textile and food. Clients he has worked with include Ericsson, PostNord and ECR Sweden.
Digital Transformation in Procurement
a Successful Digital Procurement Program
New Title
Keynote
This book
• Takes a business-oriented approach to digital transformation in procurement and provides the reader with practical frameworks
• Addresses current practices as well as a forward-looking perspective, exploring the post deployment and potential evolution of digital procurement transformation
• Outlines a clear and adaptable 12 Key Success Framework to navigate the complexities of large-scale digital procurement programs
• Designed to help procurement leaders embrace digital transformation and drive topline growth by covering the essential success factors
Unlock the full potential of digitization and transform your procurement strategy with this practical and comprehensive guide on navigating the intricacies of digital procurement.
Edition: 1
Date: 03/03/2025
Paperback: 9781398619128 $59.00
Ebook: 9781398619098 $59.00
Hardback: 9781398619104 $204.00
Pages: 280
Format (mm): 234x156
Subject: Procurement
Author information: Andries Feikema is a distinguished professional in procurement and supply chain management, with over two decades of global experience. Feikema is a pioneer in procurement digitalization, transformation and change management, delivering successful outcomes across the Americas, Asia Pacific and Europe. He has held leadership roles in Blue Chip and Fortune 500 companies as well as the nonprofit sector. He is based in the Netherlands.
Circular Supply Chains
How to Build the Future of Sustainable Operations
Keynote
This book
• Provides a supply chain practitioner’s view of the circular economy and why supply chain matters in the transition
• Breaks down the circular supply chain process into actionable steps
• Presents new and innovative topics including digital production networks, on demand supply chains, repair demand sensing, supply planning, radical transparency and regenerative operations
• Is authored by a distinct and experienced voice in the circular supply chain with new theories that have not often been seen through a supply chain lens
Explore the future and application of circular operations so that you can build a roadmap towards a circular supply chain.
Transformations in Mobility
Trends, Disruptions and the Future of Mobility and Transportation
Keynote
This book
• Surveys the changing mobility business landscape and its key challenges and opportunities
• Explores important trends such as changing customer behaviour, digitalization and technological disruptions and decarbonization
• Shares exclusive global insights and lessons learned from 30 of the most important leaders, experts and financiers in the industry
• Offers a rare multimodal perspective on changes in mobility, spanning diverse modes such as aviation, trains, buses, trains and shipping
Edition: 1
Date: 05/28/2025
Paperback: 9781398620674 $42.99 Ebook: 9781398620698 $42.99 Hardback: 9781398620681 $134.00
Pages: 288
Format (mm): 234x156
Subject: Supply Chain
Author information: Deborah Dull is the Vice President and Global Sustainable Supply Chain Leader at Genpact and founder of the Circular Supply Chain Network. She has held various supply chain roles at organizations including Zero100, GE Digital, the Bill & Melinda Gates Foundation and Microsoft. She has extensive experience in product development, consumer goods, retail, digital, frontier markets, global development and software for the industrial world. She is based in New York and London.
Delve into the disruptions, explore lessons learned and investigate what the future holds for the mobility sector with this sweeping exploration of the trends, challenges and opportunities impacting the transportation industry.
Edition: 1
Date: 04/28/2024
Paperback: 9781398615854 $41.99
Ebook: 9781398615878 $41.99
Hardback: 9781398615861 $159.00
Pages: 296
Format (mm): 234x156
Subject: Transport
Author information: Gilles Roucolle is Managing Partner and co-Head of the European region of Oliver Wyman and was for more than a decade responsible for their EMEA Transportation and Services practice and global Rail & Road business. He has over 30 years’ experience in high-stakes strategic and operational projects worldwide, spanning freight and passenger railways, airlines, logistics, postal and shipping, as well as rail and aerospace suppliers and financial institutions. Roucolle sat for 15 years on the Business Advisory Committee of Northwestern University’s Transportation Center. He is based in Paris, France.
New Title
Best Seller
Food Supply Chain Management and Logistics
Understanding the Challenges of Production, Operation and Sustainability in the Food Industry
Keynote
This book
• Provides the latest research on trends, challenges and technologies actively shaping food supply chains, such as veganism, supply shortages and blockchain
• Covers the fundamentals of food supply chain management including how food is produced, retailed and regulated
• Offers international case studies from leading companies such as Cargill, Nestle and Starbucks to show theory in practice
• New to this edition: New chapter on resilience and risk mitigation within the food supply chain. Additional content on sustainability and the circular economy within day-to-day supply chain operations
• Online resources: PowerPoint lecture slides
Understand the food supply chain with this essential guide to its innovations, challenges and future technologies.
Edition: 3
Date: 02/28/2025
Paperback: 9781398619050 $68.00 Ebook: 9781398619067 $68.00 Hardback: 9781398619074 $232.00
Pages: 344
Format (mm): 234x156
Subject: Supply Chain
Author information: Samir Dani is Professor of Operations Management and Deputy Director of Keele Business School at Keele University, UK. He engages widely with industry and has research interests in supply chain risks, sustainability in supply chains, and the use of technology and business models. He works with the food sector on projects related to food supply risks, food sustainability and food ecosystems. He has published widely and has presented his research to both academic and practitioner audiences.
Rights Sold: Greek, Polish, Vietnamese
Lowe's Transport Manager's and Operator's Handbook 2025
This book
• Includes essential information on professional competence, technical standards and goods vehicle operation
• Offers a definitive one-stop reference source for those working in the haulage industry
• Provides a clear and concise approach to complex changes within the transport and haulage industry
• New to this edition: This fully updated edition will continue to include the latest changes to UK guidelines and industry standards including changes to Authorised Testing Facilities and emissions testing, with updates on planned improvements to technical tests
Keynote
Ensure the safe and legal operation of your fleet and adapt to new rules and processes with this comprehensive and highly regarded guide for the UK’s transport and haulage sector.
Edition: 55
Date: 04/28/2025
Paperback: 9781398619210 $85.00
Ebook: 9781398619234 $85.00
Hardback: 9781398619227 $260.00
Pages: 592
Format (mm): 240x170
Subject: Transport
Author information: David Lowe was an experienced consultant and freelance writer, involved in the road haulage industry for many years. He wrote books on transport including The Professional LGV Driver’s Handbook and The Pocket Guide to LGV Drivers’ Hours and Tachograph Law
Ashley Rimmer is an experienced transport and operations manager with over 45 years of experience. He is currently a Transport & Compliance Manager at Transam Trucking Ltd and is a Fellow of the Chartered Institute of Logistics and Transport (CILT). He is based in Norwich, UK.
Leading Procurement Strategy
Driving Value Through the Supply Chain
Keynote
• Delivers key strategic insights and guidance on formulating and implementing a robust procurement strategy
• Offers powerful practical tools for managing procurement and supply from leaders in procurement
• Provides insights into the role of procurement and how critical it is for any organization’s performance enhancement
• New to this edition: Includes content on the effects of AI on procurement and how companies can navigate it, including risk management and resilience and continued updates to advancements in global and strategic sourcing
Develop strategies and drive value by unlocking the competitive advantages of procurement with this essential guide to sustaining your procurement performance.
Warehouse Management
Edition: 4
Date: 06/28/2025
Paperback: 9781398619517
$72.00
Ebook: 9781398619548 $72.00
Hardback: 9781398619524 $232.00
Pages: 304
Format (mm): 234x156
Subject: Operations
Author information: Carlos Mena is the Nike Professor of Supply Chain Management at Portland State University (PSU), USA. Previously, he was a faculty member at Michigan State University, USA and Cranfield University, UK.
Remko van Hoek is Professor of Supply Chain Management at the University of Arkansas, USA. Previously, he was Chief Procurement Officer at the Walt Disney Company, California, USA and he held executive roles at Nike, Cofely (GDF SUEZ) and PwC.
Martin Christopher is Emeritus Professor of Marketing and Logistics at Cranfield School of Management, Bedfordshire, UK.
Rights Sold: Chinese (Simplified), Korean
The Definitive Guide to Improving Efficiency and Minimizing Costs in the Modern Warehouse
Keynote
This book
• Outlines essential information on warehouse management and how to overcome common challenges and exploit potential opportunities
• Provides practical advice on how to operate an efficient and cost-effective warehouse using methods such as resource planning, labour management and warehouse layout
• Explores the latest technologies and how these will impact the future of warehousing
• New to this edition: includes sections on the future of warehouse management as well as current trends like automation and robotics, with new content outlining how emerging technologies, like AI and IoT, are shaping new warehouse management systems
Learn all aspects of how to operate and manage the modern warehouse to optimize efficiency, costs and profit with this bestselling guide.
Edition: 5
Date: 02/28/2025
Paperback: 9781398618701
$65.00
Ebook: 9781398618718 $65.00
Hardback: 9781398618725 $232.00
Pages: 536
Format (mm): 234x156
Subject: Operations
Author information: Gwynne Richards has over 30 years' experience in warehouse management and logistics. As well as running his own successful logistics consultancy, he provides a number of courses on warehouse and transport management for practitioners. He is also a visiting lecturer at the University of Warwick and the University of Aston. He is also the co-author of The Logistics and Supply Chain Toolkit, published by Kogan Page.
Rights Sold: Arabic, Bahasa-Indonesian, Polish
Inclusive Finance
How Fintech and Innovation Can Transform Financial Inclusion
Keynote
This book
• Explains what is broken in the current financial system for the socially excluded, unbanked and underbanked
• Identifies practical opportunities that can be pursued by incumbents, fintechs, scale-ups and techfins in reducing financial exclusion, supported by examples of real-life firms such as HSBC and Vodafone
• Explores the role of transformational innovations such as the blockchain, distributed ledger technology, AI, cryptocurrencies & stablecoins, NFTs and tokenization, DeFi and many other innovations arising from Web3
• Provides a directory of resources that can be used by financial institutions to jumpstart their financial inclusion initiatives
Discover how financial organizations and professionals can drive socially inclusive fintech purposefully and profitably with this practical guide.
Edition: 1
Date: 04/28/2025
Paperback: 9781398610439 $38.99
Ebook: 9781398610446 $38.99
Hardback: 9781398610453 $134.00
Pages: 272
Format (mm): 234x156
Subject: Fintech
Author information: Alessandro Hatami, based in London, UK, is founder and managing partner of Pacemakers.io. He has been driving digital innovation for over 15 years at organizations such as Lloyds Banking Group, PayPal UK, PayPoint.net and GE Capital.
Meaghan Johnson is a fintech research and consultant with an interest in using emerging technologies and business models to increase financial inclusion. She is the co-founder of 11:FS and Digital Mags and the Chief Strategy Officer at Bazara Tech.
Financial Technology Foundations
Tech-Driven Innovation in Business, Finance and Regulation
Keynote
This book
• Develops knowledge of key financial technologies reshaping business and banking, from cryptocurrencies and AI to neobanks
• Demonstrates how innovations may be used across industries, from predictive analysis in financial decision-making to blockchain in contracts
• Provides unique coverage of lawtech and legal innovation and how these impact new technologies in finance
• Is supported by learning features such as activities and international examples including the Bank of England, DocuSign and Innovate Finance
Provides students with the essential knowledge to navigate and leverage the transformative power of emerging technologies in finance.
Edition: 1
Date: 01/28/2025
Paperback: 9781398617162 $59.00 Ebook: 9781398617247 $59.00 Hardback: 9781398617254 $204.00
Pages: 400
Format (mm): 240x170
Subject: Fintech
Author information: Gavin Brown is Associate Professor in Financial Technology at the University of Liverpool, UK. He is Director of Studies for the MSc Financial Technology and Founding Associate Editor of the ACM Distributed Ledger Technologies: Research & Practice Journal.
Aleksandra Wawrzyszczuk is an adjunct professor at the University of Liverpool, UK, leading the LawTech, Regulation and Ethics module on the MSc Fintech. She manages Europe's largest worldleading legal sector transformation programme LawtechUK, and in 2020 was named City of London's Innovation Ambassador and a Top 10 Lawyer in Legal Innovation.
Green and Sustainable Finance
Principles and Practice in Banking, Investment and Insurance
Keynote
This book
• Demonstrates how to embed green and sustainable finance principles and practice into financial advice, analysis and products
• Endorsed by the Chartered Banker Institute as the core text for their Certificate in Green and Sustainable Finance
• New to this edition: An expanded focus on nature-based finance and full details of the International Sustainability Standards Board's IFRS S1 and IFRS S2 and the Taskforce on Nature-related Financial Disclosures recommendations
Green and Sustainable Finance offers a comprehensive guide to green and sustainable principles and practice in banking, investment and insurance.
Future Money
Keynote
This book
• Cuts through the jargon and the hype surrounding topics such as DeFi, the metaverse, blockchain and AI through lessons on building and growing fintech and Web3 businesses from successful entrepreneurs from around the world
• Provides accessible explanations of complex financial, digital and crypto products
• Builds understanding of how new technologies are helping to boost inclusion and diversity in finance
Delve into the realities of fintech, crypto, AI and Web3 and explore the rapidly changing world of money through the gripping stories of key founders and companies from around the world.
Edition: 3
Date: 02/28/2025
Paperback: 9781398619685 $72.00
Ebook: 9781398619753 $72.00
Hardback: 9781398619760 $232.00
Pages: 600
Format (mm): 240x170
Subject: Banking
Author information: Simon Thompson has been the Chief Executive of the Chartered Banker Institute, the largest professional body for bankers in the UK, since 2007. He leads the UK's Green Finance Education Charter initiative on behalf of the Department for Net Zero and Energy Security, is a Board member of the UK's Financial Services Skills Commission (FSSC) and is a former Vice President of the European Bank Training Network. He is based in Edinburgh, UK.
Rights Sold: Chinese (Simplified), Greek
Edition: 1
Date: 03/28/2024
Paperback: 9781398612761
$23.99
Ebook: 9781398612778 $23.99
Hardback: 9781398612785 $89.00
Pages: 256
Format: 234x156
Subject: Finance & Banking
Author information: Ronit Ghose, based in Dubai, the UAE, runs the Future of Finance team at Citi. Previously, he was Citi’s Global Head of Banks Research and Co-Head of Fintech Research. He is the lead author of Citi’s cutting-edge GPS Fintech report series. He is also an Advisory Board member at the Centre for Financial Technology at Imperial College Business School and sits on the advisory board of various technology startups and venture capital firms in the UK, Middle East and Africa.
Rights Sold: Arabic, Azerbaijani
Best Seller
Cyber Security Foundations
Fundamentals, Technology and Society
Keynote
This book
• Equips readers with a broad foundation upon which to develop more comprehensive expertise in cyber security
• Addresses human and societal aspects of cyber security and explores how people can become a strengthening factor in its provision
• Provides readers with the core language used in distinct areas of cyber security necessary to make sense of each topic
• Is written with CyBOK in mind, giving students a good grounding in CyBOK knowledge areas
• Online resources: lecture slides, quizzes/ self-test questions, video chapter overviews, further resource links and a resource which maps the book to CyBOK knowledge areas
Develop knowledge of core cyber security principles and their real-world applications with this essential textbook.
Edition: 1
Date: 03/28/2025
Paperback: 9781398614727 $59.00
Ebook: 9781398614734 $59.00
Hardback: 9781398614741 $204.00
Pages: 336
Format (mm): 240x170
Subject: Risk Management
Author information: Keith Martin is Professor of Information Security at Royal Holloway, University of London, UK, and director of the EPSRC Centre for Doctoral Training in Cyber Security for the Everyday.
Konstantinos Mersinas is Associate Professor in Information Security at Royal Holloway, University of London, UK.
Guido Schmitz is Assistant Professor in Computer Science and Cyber Security at Lancaster University, UK.
Jassim Happa is Lecturer in Information Security at Royal Holloway, University of London, UK.
Information Security Management
Compliance for Global Data Security Excellence (ISO 27001, ISO 27002 and SOC 2)
New Title
Keynote
This book
• Provides a comprehensive guide to how organizations can build a robust information management security system that meets the requirements of ISO 27001, ISO 27002 and SOC 2
• Gives unique guidance on how to use ISO 27001 as a foundational framework for the implementation of SOC 2
• Offers checklists for audit preparation, compliance and risk assessment, summaries of key controls, objectives and requirements, flowcharts for risk assessment and compliance checks and sample documentation, procedures, objectives and KPIs
Achieve cybersecurity excellence by implementing a robust information security management system that meets the requirements of information security standard ISO 27001, its supporting guidance ISO 27002 and data security framework SOC 2.
Edition: 1
Date: 03/28/2025
Paperback: 9781398618916
$65.00 Ebook: 9781398618923 $65.00 Hardback: 9781398618930 $232.00
Pages: 416
Format (mm): 234x156
Subject: Information & Knowledge Management
Author information: David Clarke is a security, ISO 27001 and GDPR advisor and has been recognized by multiple outlets, including Onalytica, Thomson Reuters and Thinkers 360, as a top cybersecurity and privacy thought leader. He has held multiple security management and leadership positions at FTSE 100 companies, authored the only online data breach course accredited by the National Cyber Security Centre and co-authored a GDPR Audit Scheme approved by the Information Commissioner's Office. He is based in London, UK.
Redefining Information Security
How to Build a Security-Driven Organization
New Title
Keynote
This book
• Addresses not only the technical aspects of cybersecurity but also the cultural, leadership and human factors, presenting a holistic consideration of the entire organizational landscape
• Provides a strong emphasis on practical implementation, providing actionable insights, and guides in each chapter and empowering readers with the tools to apply security strategies effectively
• Includes exclusive interviews with industry leaders, providing firsthand insights into how organizations at the forefront of security innovation integrate and embed security within their strategic vision
Create and transform an organizational security culture from a traditional, reactive cybersecurity mindset to a proactive security approach that not only safeguards but actively fosters innovation within an organization.
Edition: 1
Date: 06/28/2025
Paperback: 9781398620018
$45.99
Ebook: 9781398620025 $45.99
Hardback: 9781398620032 $162.00
Pages: 288
Format (mm): 234x156
Subject: Information & Knowledge Management
Author information: Brian Wagner is a security and technology executive and leader who has extensive experience in successful security and technology transformation and a dual focus on innovation and robust cybersecurity practices honed over a career spanning over twenty years. Currently the Chief Technology Officer at Revenir, Wagner has also held previous C-suite and leadership positions at Bulletproof, Defense.com, Moody's RMS and Amazon. He speaks globally at high-profile events on the latest advancements and best practices in cloud, technology and security. He is based in London, UK.
The Risk Management Handbook
A Practical Guide to Managing the Multiple Dimensions of Risk
Keynote
This book
• Covers all the main application areas of risk management in business, including cyber risk, financial risk and political risk
• Collates cutting-edge contributions from recognized experts in specific application areas, outlining best practice and hot topics in risk management
• New to this edition: new chapters on ESG risk, legal risk, climate change risk and financial risk; refreshed material on updated and new standards such as ISO 31000, MOR and ISO 14000
Benefit from this authoritative survey of the risk landscape covering the core areas of modern risk management and reflecting the latest standards.
Edition: 2
Date: 08/28/2023
Paperback: 9781398610613 $53.99
Ebook: 9781398610651 $53.99
Hardback: 9781398610668 $201.00
Pages: 416
Format (mm): 235x155
Subject: Risk Management
Author information: David Hillson is a thoughtleader and expert practitioner in risk management, based in Petersfield, UK. He has advised major organizations, governments and charities in 60 countries on creating value from risk using applied risk-based thinking. He has written 13 major books on risk and has developed significant innovations that are now widely accepted as best practice. He has received many awards for his groundbreaking work in risk management. He regularly shares his work through the RiskDoctorVideo YouTube channel.
Rights Sold: Russian
Best Seller
The Good Retirement Guide 2025
Everything You Need to Know about Health, Property, Investment, Leisure, Work, Pensions and Tax
Keynote
This book
• Contains reliable information, explaining to people near retirement the how, what and when of planning their retirement
• Features in-depth support on making the most out of retirement, such as information on moving abroad, hobbies and activities and returning to employment
• New to this edition: The Budget announcement, the Autumn Statement 2024 and lifestyle updates (such as benefits, policies, prescription charges, travel policies becomes more age friendly, and many more topics)
• Online Resources: A QR code inside the book gives access to updated information including the latest news, organizations and contacts
Answer your questions about retirement with the updated 39th edition of the bestselling strategic and informative guide that discusses relevant topics to today’s UK retirees.
The Modern Day Assistant
Build Your Influence and Boost Your Potential
Keynote
This book
• Is based on a globally popular course that has trained assistants and administrators in hundreds of leading organizations, including Apple, Google, Deloitte, Microsoft and LEGO
• Includes practical guidance on how to improve your productivity, develop strong professional relationships and boost your career potential
• Features tips and insights from world-leading assistants who have worked closely with figures such as Barack Obama, Oprah and Richard Branson
• Is written by a leading world-class expert on administrative and assistant skills, with decades of experience in the sector
Uncover the skills and strategies that will improve your productivity, efficiency and effectiveness as an assistant or administrator.
Edition: 39
Date: 01/28/2025
Paperback: 9781398618770 $28.99 Ebook: 9781398618787 $28.99
Hardback: 9781398618794 $92.00
Pages: 328
Format (mm): 234x156
Subject: Personal Finance
Author information: Jonquil Lowe is an economist and author specializing in personal finance. With a background in stockbroking and then as head of money research at Which?, her career spans 40 years and around 30 books, the latest being The Good Retirement Guide, published by Kogan Page. She is Senior Lecturer in Economics and Personal Finance at the Open University, a Senior Fellow of the Higher Education Academy, and an Associate Member of the Chartered Institute for Securities and Investments. Jonquil Lowe is based in Northampton, UK.
Edition: 1
Date: 09//28/2023 Paperback: 9781398612204 $17.99
9781398612211 $17.99
9781398612228 $68.00
Pages: 240
Format (mm): 217x140
Subject: Management
Author information: Lucy Brazier OBE is one of the world's leading authorities on administrative and assistant skills. She is CEO of Marcham Publishing and Publisher of Executive Support Magazine, a training magazine dedicated to the development of administrative professionals.
She was awarded an OBE in recognition of her services to office professionals in 2021. She has also received an Honorary Fellowship to the Institute of Administrative Management and is based in London, UK.
Rights Sold: Vietnamese
Best Seller
