Chapter12

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Chapter 12 IT in Logistics Aj-Kulachatr C. Na Ayudhya Naresuan University Payao Campus Semester 1/50 1

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Traditional Supply Chains • Raw material suppliers may require time to increase their production to meet FS’s larger orders, resulting in temporary shortages for the supplier. • By contrast, if the participants in the supply chain are part of an integrated process, information about the increased customer demand can be passed quickly through the supply chain, so each link in the chain can react quickly to the change.

Goods

Goods

Supplier

Information

$

$

Goods

Manufacturer

Information

$

$

Goods

Wholesaler

Information

Goods

Retailer

Information

Supply-chain management (SCM) from raw materials to consumer

Customer

Raw Materials

$

Information

3

IT in Logistics Activities

QC & Waste

Packaging Forecasting Purchasing

Inbound logistics

Warehouse transport Production transport Warehouse

Production Planning

Scheduling

Order Fulfillment

Return goods

Customer/Upstream

Outbound logistics

Suppliers / Downstream

Information Feedback

Customer Distribution services

RO

DC = Distribution Center RO = Repairs Operation

Location Planning

Information Feedback

4

IT ภ• Hardware • Software • Network – ŕ¸

EDI , Internet !

• Database ; – Data Warehouse – Data Mining

• Detection Technology 5

Hardware Computer Processing Input Unit

Output

Storage

6

Hardware Peripherals

7

Software in Logistics

8

Software • Software " ภ# ภ$# $ภ! % Supply Chain & # '& ภ() % * ! + – % 1 ภ%ภภ% &, & % $#ภ, ( ภ"% • • • • •

CAD : (Computer Aided Design) CAM : (Computer Aided Manufacturing) CIM : (Computer Integrated Manufacturing) PLC : (Programmable Logical Control) ERP : (Enterprises Resource Planning)

– % 2 ภ%ภ( &ภ#ภภ% $ ( ภ"% • ( &ภ# ภ%ภŕ¸

" (Inventory Control) • ( &ภ# % # " ภ% $ (MRP ; Material Requirement Planning) 9

ERP (- $ Supply Chain Management '.ภ/ "# ŕ¸

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$

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$8 ภ38 & ภ" ( &ภ# ERP Planning

Source

Make

Deliver

Marketing

Enterprises Management System

Purchasing Management

Manufacturing planning -Aggregate plan

Warehouse Management -Inventory control

CRM Marketing Management

Human resource Management System

-Order system -EOQ -P/O

-MPS -MRP -CRP

Distribution Management

Product Development

Accounting -GL,AR,AP,IC, -AS ,PR,CHQ

-VMI -QC/inspection

Production Planning

Fleet Management ; -GPS

Market Analysis

Finance - Capital / Asset Management

Sales Support -Call center -Order entry -Sales Quotation 11

5 Interface % Program ERP 6 SAP R/3

SAP R/3

12

Computer Networks ŕ¸

& # % ภ• • • • • • • •

Internet , Extranet , Intranet Simplified Networks Topology EDI (Electronic Data Interchange) VPN (Virtual Private Networks) GSM (Global System for Mobile Communication) GPRS (General Packets Radio Services) GPS (Global Positioning System) Tracking System 13

Internet INTERNET ( ) () * # % % ŕ¸

# ' # ภ4 " "# : ŕ¸

" #. () 1 % % ŕ¸

ภ# ' " ŕ¸

, " #. ! % ภŕ¸

# ( & & ภ( " #. % ภ(; ,

14

& % % &8 http://cyberlab.lh1.ku.ac.th/elearn/faculty/educate/edu48/les16.htm

Extranet

Network @ Factory

Network @ Retail store

• ภภ4(6 ภภภ% Supplier ภ" " ( ภ# ** % ภภ# & Extranet # ,." " ภ# " "

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Intranet

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16

Client/Customer

Simplified Network Topology Router Exchange / Staging Server

Web server

Private Network

DMZ Database Server Client/Office PC

17

EDI (Electronic Data Interchange) EDI () ŕ¸

" #. 2 ภภ# # & "%

% # ภ# " % ŕ¸

ภ((;= ภ$ ภภ(- $ EDI ( ภ4( VPN , Extranet

18

& % @ > http://www.infomining.co.th/InfoMining/Service/EDI/What's%20EDIWeb.html

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% * ภ"# : X12 ภANSI (American National Standard) & EDIFACT ŕ¸

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" # & % ภ() " )8:9++' ภ)'( )*++ EDI / & )79+5 ภ:D 2 )8:9++

# ' " #. 4 " %(EDIFax) + & " #. 4 " (EDI/EDIWeb) EDI/EDIWeb ,." # ' " #. " #. , ( &ภ# EDI Web Browser " .

EDI & # % EDI " #. , 4( ,." 71 ,."

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19

EDI Services • • • •

Purchase Order Good Receiving Return & Credit Notes Request Advanced EDI Services – Closed System for member only – Connect with UserID & Password and firewall – MS-Internet Explorer , Modem &PSTN or Leads-line 20

Supply Chain Management Framework (S2S Model ; Stock-to-Stock)

Digital Phase

Bank

Bank E-Payment VPN

Barcode POS VMI

V Virtual irtualor orPrivate Private Inter-network Inter-network

Suppliers

Stock

Logistics

Physical Phase

EDI or Virtual Private Network VPN or EDI Service Provider

Management

Automatic Replenishment

Retailer

Stock Retailer,Wholesaler Manufacturer

21

EDI ; Virtual Private Network EDI or VPN Service Provider

V Virtual irtualor orPrivate Private Inter-network Inter-network

Encryption (Cryptography) Suppliers

Retailer

http://mkpayap.payap.ac.th/course/mk361/Homepages/Content/Collaboration.ppt 22

Thai Trade Net Co.,Ltd www.ttn.co.th/

EDI Service Provider

Tiffa EDI Services Co.,Ltd. www.tiffaedi.com/ 23

VPN (Virtual Private Network) ; Extranet) (Extranet VPN) allows you to connect your strategic partners, customers, and suppliers to your network to share resources and to give them full or restricted access to corporate information. Being an alternative to a Private Network that you run over leased lines, the Extranet VPN offers you a economical and hassle-free solution to create your extranet. Secure communication over VPN is realized though network layer encryption The service includes a router at the premises that you want to connect to the Extranet VPN. These routers are installed, configured and managed by Service Provider in order to guarantee the highest quality services. 24

Infinitum Service Provider

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GSM • & Cellular GSM Global System for Mobile communications (GSM: originally from Groupe Special Mobile) is the most popular standard for mobile phones in the world. Its promoter, the GSM Association, estimates that the GSM service is used by over 2 billion people across more than 212 countries and territories. Its ubiquity makes international roaming very common between mobile phone operators, enabling subscribers to use their phones in many parts of the world. GSM differs significantly from its predecessors in that both signaling and speech channels are digital call quality, and so is considered a second generation (2G) mobile phone system. This has also meant that data communication were built into the system using the 26 3rd Generation Partnership Project (3GPP). http://en.wikipedia.org/wiki/Global_System_for_Mobile_Communications

GPRS (General Packet Radio Service) () 4# " & Air Time & # ŕ¸

" #. 10 ŕ¸

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" #. . ภ% GSM "% '" " # s3t ŕ¸

" #. . '1 171.2 Kbps ((- $ . ( # 8 40 Kbps) % ŕ¸

" #. ,." " # ' . $ 4 " #(ภGPRS # ' # ภ0 " ภ! ŕ¸

E-mail ภ" " #. % ภ$ ! 4 " ภ38 Anytime , Anywhere ภ1 # '( $ภ2 GPRS 4( "

% ภ% ภ4 " # % " #. 2 * % ŕ¸

2 " ภภ( ภ4 " % (Anytime Anywhere) 27

GPRS Hand Set

Topology of GPRS

28

GPS (Global Positioning System) w GPS () % (- $ # ' & 2 & . & % . 8. 2 & + ภ4 " $ภ% $ภ6 ภ+ # % # 24 % #$ .

ภ. . 1+ 4( 11,000 nautical miles ( # 8 20,200 kms. ภ+ ภ% # #$ ภ& () 6

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' 6 + % ภ% w ภ(- $ ( $ภ" GPS ภ# 2 " 2 & 4 " % http://www.thaitechnics.com/nav/gps_t.html

29

GPS Satellite

Navigator Interfacing

30

Tracking System )*++ .3 &6 > * () ภ1 4 "'.ภ" 1+ # () . %# " #. & 2 &

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#ภภ% 2 & ภ( GPS ) #( 5 6 ภ2 " () 4( "% % #

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Database • Database • Data warehouse • Data Mining

32

Database • A collection of data organized to serve many applications efficiently by centralizing the data and minimizing redundant data • : " #. () % 2 * ภ() &

% %# " #. + ภ2 %8 ! 2 () ŕ¸

ภ% #&# 2 '.ภ" & "# " #. . & % Production data Inventory data Purchasing data

ERP

Database

CAD

Inventory Control

Data from different sources Applications 33

Data Warehouse / Data Mining

Data Mining / Pattern

Logistics Data

Warehouse

34

Data Warehouse / Data Mining w Data Warehouse () ภ0 " #. 2 % # ภ() & ภ0 " #. # ŕ¸

ภ% %# ภ$ # " # ŕ¸

'.ภภ+ Mining 4( w Data Mining ŕ¸

&ภ" #. 4 "# ภDatabase &#"% Data Base # Inquiry & Mining # ภ$ # & # ŕ¸

ภz " #. 2 * ภ%ภ" ภ% # ภภ" #. & ( &( .(& " #. " " # ภ( # & 2 35

Data Warehouse / Data Mining

36

Detection Technology • Barcode and Peripherals • RFID Technology

37

Barcode & Peripherals Barcode () & % 2 ŕ¸

# ' & &( & + 4 " "% Reader 71 () " ภ2 & { & &( () ภ# () # % # ' ."& 2 4( " 4 " Barcode 1 () %& "

" ŕ¸

$ % 2 ŕ¸

ภ4 " () () # " (- $ () & & " ภ% ภ"% # : %ภ38

• Barcode Printing • Handheld Barcode reader • Portable Barcode Printing

39

RFID Radio Frequently Identify Detection

w RFID () 2 % $# () ŕ¸

$ ภ38 z % '$& + " ŕ¸

" #. % $(ภ8 ภ% & 0ภ(Tag) & % " #. ( Reader Interrogator/ Self Check-Out ) # ภ38 ภ2 + %ภ" &

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RFID # ' + & 1ภ" #. 4 ", ภ" 4 " % & 4# # ' ( " #. . " 4 " 40

RFID Excellent tools for Logistics

41

RFID Configuration

42

43

44

ก IT/RFID ก

45

An example of an in-vehicle system is shown below with individual items tracked and monitored for critical condition during transit - using active tag technology:

CHIEFS: Item-level tracking • Active RFID technology, combined with accurate GPS positioning and reliable communication links, allows real-time automated monitoring of individual items throughout the distribution process. • TRI-MEX addresses cargo theft at the full-load level through its Electronic Freight Security (EFS) service. • CHIEFS (CHIpped EFS) is an extension of this service at the individual item level within the distribution process - whether mobile or in fixed facilities. 46

RFID Increased security and logistic efficiency • real-time location at item level • real-time condition monitoring throughout the distribution process • 24x7 monitoring (24 hrs x 7 Days) • fast identification of out-of-limits conditions and response • customer optimized website display • automated identification (no need for manual scanning) • confirmation of delivery at correct destination 47

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