m1

Page 1

GM308 ก ก ก 10 . !" # $ % " ก ก 10 5 !' ( 214


ก ก ก ' 10: ,(" -, ก $ ก 1. -$ % . / '0$ก 2. ก ก1 2 / '0$ก 3. ( ก

1 2 ( 34$/ก ,( !, ก $

/ '0$ก


2 ,5 ( 2 " 1 : , , 0 (2547) 9ก

ก 105-128 2 " 2 : , , 0 (2547) 9ก

ก 131-148 2 " 3 : , , 0 (2547) 9ก

ก 151-172


1. -$ % . / '0$ภ1.1. " 2 3 -$ % . 9, : , ; ', " < : 4ภ(-= ' 0% : $ ภ> / ภ3% < ' ภ4$/ " ( ' ? / ' ? (? )A 1.2. B /!% -$ % . 1 4 ภ$ ภ> / -$ % .2$ ภ(core product) -$ % . (actual product) -$ % . "' (augmented product)


1. -$ % . / '0$ก ( ( )


1. -$ % . / '0$ภ( ( ) < 4 < 3 ! P ' ! B" $ ? < !Q $ 500 ภ. , < : ภ4$/" : : ภ4 6 ภ!" ภ# 4 " $ %& ' (! " $ 1 - 2 , ,ภ6 - 12 - " $ 1/2 - 1 , "/ 0 : 1. 3 ' 4 $ ภ# 5 ภภ6 ภ/ ภ4 7 / ' 8 9#:0! 0 !" ' 4 $ 0# 0! ภภ# 5 2. %& 8 "0 " 0 " <ภ: 9 4= >6 ภภ! ' 4 $ 3. ' 6/ ภ: ภ4 7 ภภ/ ภภ!ภP' ภ> : ภ, ' @ >& #0 / ภ! 40 B C C46 -$ 4$/

1 2 ( 30 3 : #: C 7/ ภ9/191-192 3. # 6 4= 0 ภ9E 10220 . 0-2971-6299 GภC=. 0-2971-6696 = : masa_lab@hotmail.com


1. -$ % . / '0$ภ( ( ) 1 4 ภ$ ภ> /ภ: -$ % .!<5 : : , 2ภ(industrial product) -$ % .!<5 ภ' 0% (consumer product) -$ % .,/ "ภQ5 (convenience product) -$ % .!B 3'! 3'Q5 (shopping product) -$ % .! / Q5 (specialty product) -$ % .? (4," Q5 (unsought product)


1. -$ % . / '0$ภ( ( ) 1 4 ภ$1 ' ภ! ,=( $ / '0$ภ-$ % . / 'B /! # (national product) -$ % . /2"( B /! # (international product) ( 3: 2 B /! #) -$ % .2$ 3B /! # (multinational product) ( 3: B /! # ภภ"( 2 B /! #) -$ % . / '0$ภ(global product)


1. -$ % . / '0$ภ( ( ) 1.3. ภ' % . ภ' % . (packaging) 3 B /!% ' % .!'5 (primary package) ' % . (secondary package) ' % . ,( (shipping package)

B /03 BY ภ(protection) ,( !, ภ3 (promotion) 3( ? ?? ภ4 / 1 (presentation)


1. -$ % . / '0$ภ( ( ) 1.4. [$ ภ(label) % > : ภ\ ' '

1.5. -$ % . (brands) " 2 3 -$ % . (brands) ! 5 2 3ภ(trademarks) , , 4 ภ( ภ3( ? ??

] !B^ = ภ, , " 4 ภ( ] " % ภ, ภ$3 ภภ1 2

!, 3 ] ,= ` , ;=ภ!$ 3 4''?


1. -$ % . / '0$ภ( ( ) 1.6. ภ'B /ภ(warranty) 4$/ภ:2 ' ภ2$ ภ3 (after-sales services) 1 !B^ ภ,1 2 ', 4'': ?? 1.7. ภ$3 ภ" 4- -$ % . / '0$ภภ$3 1 -$ % .! ภ,5 , ! (product and communication extension: dual extension) ภ$3 2 -$ % .! B 'ภ,5 , (product extension/communication adaptation) ภ$3 3 B '-$ % . ภ,5 , ! (product adaptation/communication extension) ภ$3 4 B '-$ % . B 'ภ,5 , (product and communication adaptation: dual adaptation) ภ$3 5 ภ$3 B / >fภ:2 ( (product invention)


ก$3 ก " 4- -$ % . / '0$ก 0ก0! ก 6 6 ก

ก$3 2 % #0> @T= # ก 6 6 ! ก$3 4 % #0> @T= ก 6 6 ! 37 ก 4 4 0= ก = 49 (% #0> @T= 0! B ก 4 =' (% #0> @T= 0! B0! ก ก V:@ 0! ก ) 6 40! ก ก V:@ 0! ก ) ก$3 1 % #0> @T= # ก 6 6 # ! ก$3 3 % #0> @T= ก 6 6 # ! ก " 9# 0 = " ' GGX ' ก/ G0! ก (% #0> @T= ก V:@ 0! B ก )

(% #0> @T= 0! B0! ก ก V:@ ก )

0ก0! -$ % .


1. -$ % . / '0$ภ( ( ) 1.8. ' ? 3 -= 1 ! ภ: $ 0$ภ-= [ '?" / '0$ภ(globally sensitive) -= : ( B /,'ภ(naive nationalist) "; 1 (cave dweller)


2. ภภ1 2 / '0$ภ2.1. " 2 3 ภภ1 2 (pricing) 5 ภภ1 2 =$ ( !B^ /? (!B^ "! , /' ภ-$ ` !<5 1 2 ( 3

2.2. Bg

3 <$ ( ภภ1 2 : $ 0$ภBg

3% 3:

ภ1 ? (profit) ] , (cost factors) ( ,( (transportation costs) % > (taxes and tariffs) ภ-$ : B /! # (local production cost) ( ŕ¸

1 2 ( 3 (channel cost)


2. ภภ1 2 / '0$ภ( ( ) Bg

3 ภ$

/ ' 3? (income level) ,% <ภ4 ( (competition) ] ภภ1 2 1 (market penetration), ภ1 2 $ (market holding), ภ1 2

,= !B^ < !#>: $ (market skimming)

Bg

3 , 4" $ 4$ภ!B$ 3 (exchange rate fluctuation) ! !hY (inflation rate) ภ"' / ภ2 ภ% f (governmental control and subsidy)


2. ภภ1 2 / '0$ภ( ( ) 2.3. ภ$3 ภภ1 2 : $ 0$ภ03' 3 ! 3"4'' f (extension/standardized) 03' 3B ' $ (adaptation/localized) 03' 3 4'''= ภ(invention/geocentric)

2.4. ,; ภ!ภ3"ภ'ภภ1 2 : $ 0$ภ$ !ภP ภ1 ? (gray market) ภ( $ (dumping) ภภ1 2 0 (transfer pricing)


2. ภภ1 2 / '0$ภ( ( ) ภ!B 3'! 3'" ภภ1 2 0 " !, 3 - 43 ภ'lm 3-$ 1. ภภ1 2 0 0 3 1 ` ;` ภ- 1 - ? !B 3' ภ4 ( -$ (#= 3ภ1 ? ) ( Transfer at Manufacturing Cost ) 2. ภภ1 2 0 ! ( ภ' : $ - ( 34$/,/ "ภ: ภ- ,= - !, 3!B 3' ภ4 ( 0$ภ( Transfer at Market - based ) - ภ:2 1 3 3. ภภ1 2 0 0 3ภ'"ภ!< - 3 ภ' ภlm 3 - !B^ 3 4< (2$ 3 4 ภ(

ภ( Transfer at Cost ] plus based )


3. ( ŕ¸

1 2 ( 34$/ภ,( !, ภ$ / '0$ภ3.1. ภ0n> / '0$ภภ0n> (advertising) 5 ภ/'" ภ,5 , "$ Q` !ภ` !<5 = : :2 !ภ" ภQ5 , 1 ภภ0n> / '0$ภ(constraints on global advertising)

% > (local language differences) " ! " % f (governmental policy restriction) ! ( 0n> ' 2 !2$ : ? 3 ' ' ภ: ,5 (local media differences) B /ภ' !# >fภ(economic element differences) % < "4 0n> (local agency quality)


3. ( ŕ¸

1 2 ( 34$/ภ,( !, ภ$ / '0$ภ( ( )

ภ$3 ภ0n> (advertising strategies) ภ$3 ภ0n> / '0$ภ(global advertising strategy) → f / '! 3"ภ(standardization) (e.g. 1 $ )

% <$ ภ> , / '0$ภ(global image) ! ;` ภ$ ( !BY 2 3! 3"ภ"0$ภ(global target groups) B /23 ( : ( 3 (economy of scale) "' :2 !B^ ?B 4- (strict control)

ภ$3 ภ0n> / ' ; (local advertising strategy)


3. ( ŕ¸

1 2 ( 34$/ภ,( !, ภ$ / '0$ภ( ( ) ภ!$5 ภ: ,5 (selecting the media) ] ,5 / '0$ภ(global media) 3, / '0$ภ(global magazine) ] Reader's digest, Forbes, The Fortune, The Economist, Business Week, Cosmopolitan, Vogue, Cleo 2 ,5 < < / '0$ภ(the global newspapers) ] The Wall Street Journal, The Age, Asahi, China Daily, Time of India, Le Monde " 3 (radio) - FM 105.0 0 # (television) ] NHK, CNN, BBC, MTV, TV5 The Global Network, Survivor ,5 ; (local media) ] BY 3,

2 3,,5 ! $5 Bg

' ,5 / '0$ภ/? ภ??


3. ( ŕ¸

1 2 ( 34$/ภ,( !, ภ$ / '0$ภ( ( )

ภ'B / 0n> / '0$ภ(global advertising budget)

!B !QP ภ3 3 (percentage of sales) ! 3'! 3 ภ' =(4 ( (competitive parity) ภ1 2 4$/" ; B /, (objective-and-task) " ! /2!B 3'! 3' (comparative analysis)


3. ( ŕ¸

1 2 ( 34$/ภ,( !, ภ$ / '0$ภ( ( ) 3.2. ภ,( !, ภ3 / '0$ภภ,( !, ภ3 (sales promotion) 5 ภภภ,( !, ภ$

2 3ภ!" ภ0n> , B / , < , ภ30 3: < ภ3 !<5 ภ/ -= ' 0%

ภ,( !, ภ3,1 2 '-= ' 0% â™ , " 3( (sample) â™ =B (coupons) â™ ,(" $ ! , (rebate) â™ B /23 (price packs) â™ 4; (premium) â™ ภB /ภ" 4 ( " $ (contest & sweeps tasks) â™ ภ$ : h (free trials) â™ ภ'B /ภ, (product warranty) â™ ภ:2 , < !#> (privileged)


3. ( ŕ¸

1 2 ( 34$/ภ,( !, ภ$ / '0$ภ( ( ) ภ,( !, ภ3,1 2 ' ภ$ (3 Bg‚" Q Bg‚" ƒ$ƒ)

,(" $ (price-off) ( '4 (allowance) , :2 !B$( (free goods) ภ4 ( 3 3 (sales contests) ภ:2 ! " $ (push money)

ภ30 3: < ภ3: $ 0$ภ(personal selling in global market) ภ' 2 ภ34$/ภ:2 -$ '4 !ภ(< ภ3 ภภ4'' 3 (designing the sales force) ภ' 2 3 (managing the sales force)


3. ( ŕ¸

1 2 ( 34$/ภ,( !, ภ$ / '0$ภ( ( ) 3.3. ภB / , < / '0$ภภB / , < (public relation) 5 " <3 3 , " , < ( ! 5 ;5 % <$ ภ> 4$/ # ( ภ$ ( -= ,(" ? !, 3ภ' ภ! 5 5 ,1 „ : : ภB / , < (major tools in public relation)

ภ!-34< ( ( ", (publications) ภ!2 ภ(events) ภ! 3 ( " (news) , < (speeches) ภภภภ#$ (public-service activities) ,5 4, ,; % < (identity media) =B4'' 5 Â…???


3. ( ŕ¸

1 2 ( 34$/ภ,( !, ภ$ / '0$ภ( ( )

ภ$ ( ' > :2 " , : (interest groups) $=ภ(customer) , (public) ,5 "$ (press) 2 ("3 % f (government) < ภ(employee) ภ, / ? (2" -$ภ1 ? (NGO)


3. ( ŕ¸

1 2 ( 34$/ภ,( !, ภ$ / '0$ภ( ( )

4 ภ( /2"( ภB / , < ภ'ภ0n> ( : ( 3 (cost) B /!% ,5 (type) ภ$ ( !BY 2 3 (target groups) " ; B /, (objective) ( ภ3( ? ?? '! (boundary) $ ภ> / ภ(organization)


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.