How to Prepare for IBM C9560-680 Certification?
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C9560-680 Exam Detail Exam Code
C9560-680
Full Exam Name
IBM Certified Associate - IBM Control Desk v7.6
Number of Questions
63
Practice Exams
IBM C9560-680 Certification Practice Exam
Passing Score
70%
Time Limit
90 mins
Books / Training
IBM Control Desk
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How to Prepare for C9560-680 •
Perform enough practice with IBM system with related IBM C9560-680 certification subjects
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Identify the key configuration, workflow and data flow
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Understand the all Syllabus Topics of Exam which are Given in Description.
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Identify your weak areas from practice test and do more practice with system
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Repeat practice exams and try to score 100% on www.edusum.com
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C9560-680 Exam Questions Enjoy success with Edusum.com
Q 1) What is the purpose of the Reconciliation Cron task? Option. a) to update only configuration items (CIs) with information from Actual CIs b) to identify any differences between CIs and Actual CIs c) to update only assets with information from deployed assets
d) to update both CIs and assets with information from Actual CIs and deployed assets
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ANSWER b) to identify any differences between CIs and Actual CIs
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Q 2) Using the Global Search application, which three record types can a user search across? (Choose three.) Option. a) Change b) Incident c) Solution d) Location
e) Service Request
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ANSWER b) Incident c) Solution
e) Service Request Enjoy success with Edusum.com
Q 3) In what situation can a currency code not be deleted? Option.
a) The currency is specified as the base currency for a site. b) The currency code is used in a currency field on a record in any status. c) A currency code cannot be deleted. d) The currency is used in an active exchange rate in the Exchange Rates application.
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ANSWER d) The currency is used in an active exchange rate in the Exchange Rates application.
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Q 4) Which action in the Self Service Center would an end user select to create an informational service request using IBM SmartCloud Control Desk V7.5? Option. a) Create Request b) Report an Issue
c) Frequent Request d) Request New Service
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ANSWER a) Create Request
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Q 5) Knowledge management is a common process within a service desk and in service management. Information Technology Infrastructure Library represents this in what process or functional area? Option. a) Design b) Strategy c) Transition d) Operation
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ANSWER c) Transition
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The fees information are for the informative purposes and do not serve as an official offering and are subject to change
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