The Messenger - Summer/Fall 2012

The Phoebe

1-800-453-8814 | www.phoebe.org

MESSENGER

Volume 93, Issue 2 | News from Phoebe Ministries

Phoebe’s Innovative TeleHealth Program Offers Personalized Medical Care from a Distance Read More on Page 10

In this Issue: Developing a Leadership Foundation for Phoebe’s Future Where the Need is Greatest: The Benefits of Unrestricted Giving Phoebe Appoints New Leadership Register for the Fall Phoebe Institute on Aging Conference on Advocacy Residents are Encouraged to Pursue their Interests at Phoebe Volunteering Helps to Keep You Young

The Messenger is currently published three times a year by: Phoebe Ministries 1925 Turner Street Allentown, PA 18104 610-794-5132, 800-453-8814 Fax: 610-794-5414 www.phoebe.org

Developing a Leadership Foundation for Phoebe’s Future Dear Friends of Phoebe: KŶĞ ŽĨ ŵLJ ƉƌŝŵĂƌLJ ƌĞƐƉŽŶƐŝďŝůŝƟ ĞƐ ŝƐ ƚŽ ĞŶƐƵƌĞ ƚŚĂƚ WŚŽĞďĞ ĂƩ ƌĂĐƚƐ͕ ƌĞƚĂŝŶƐ ĂŶĚ ĚĞǀĞůŽƉƐ Ğī ĞĐƟ ǀĞ ůĞĂĚĞƌƐŚŝƉ͘ ī ĞĐƟ ǀĞ ůĞĂĚĞƌƐŚŝƉ ŝƐ ĚŝƌĞĐƚůLJ ĐŽƌƌĞůĂƚĞĚ ǁŝƚŚ ĐŚĂƌĂĐƚĞƌ͕ ƐĞůĨͲƵŶĚĞƌƐƚĂŶĚŝŶŐ͕ ĨŽĐƵƐ͕ ĂĐĐŽƵŶƚĂďŝůŝƚLJ ĂŶĚ ĂĐŚŝĞǀŝŶŐ ƌĞƐƵůƚƐ͘ KǀĞƌ ƚŚĞ ƉĂƐƚ ƚǁŽ LJĞĂƌƐ͕ / ŚĂǀĞ ĚĞǀŽƚĞĚ ƐŝŐŶŝĮ ĐĂŶƚ ĂƩ ĞŶƟ ŽŶ ƚŽ ĞŶƐƵƌŝŶŐ Ă ƐŽůŝĚ ůĞĂĚĞƌƐŚŝƉ ĨŽƵŶĚĂƟ ŽŶ ĨŽƌ WŚŽĞďĞ͛Ɛ ĨƵƚƵƌĞ͘

Scott R. Stevenson, President and CEO Martha C. Dodge Chair, Phoebe Ministries Governing Board Trina Johnson-Brady, Editor-in-Chief Contributors to this issue: Brynn Buskirk, Charles Fehr, Trina Johnson-Brady, Molly Kranzley Driscoll, Adam Marles, Rev. William Metzger, Larry Minnix, Mary Seip, Scott R. Stevenson, Maureen Suppan

Mission Statement: A community of faith, called by God, to serve the needs and to enhance the lives of our elders, their families and the broader community.

Phoebe-Devitt Homes is the official name of the 501(c)(3) not-for-profit corporation doing business as Phoebe Ministries. Founded in 1903 and incorporated as such in 1984, Phoebe-Devitt Homes is responsible for the supervision of facilities, long-range planning, development and fundraising for 16 communities.

Together, these affiliates provide long-term care, housing and various support services to more than 7,500 individuals annually.

Phoebe Ministries is affiliated with the United Church of Christ and is a member of LeadingAge, LeadingAge PA, and the Council for Health and Human Services Ministries of the United Church of Christ.

The official registration and financial information of Phoebe-Devitt Homes, the foundation of Phoebe Ministries, may be obtained from the Pennsylvania Department of State by calling toll free within Pennsylvania at 1-800-732-0999. Registration does not imply endorsement.

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^ĐŽƩ Z͘ ^ƚĞǀĞŶƐŽŶ WƌĞƐŝĚĞŶƚ Θ K

A significant outcome from our Leadership approach is that key leaders on both the Ministry/Business Council and Leadership Development Forums work together on small project teams to research and solve real-world ministry and business challenges facing Phoebe. Projects completed or underway include: s 2El NING AND ASSESSING BEHAVIORAL CORE COMPETENCIES AROUND 0HOEBE S &AITH IN !CTION 6ALUES s #ONSISTENTLY MEASURING AND IMPROVING QUALITY CARE AND CLINICAL OUTCOMES INCLUDING THE DEVELOPMENT OF #LINICAL /UTCOMES 1UALITY AND 2ISK -ANAGEMENT 3CORECARDS s $ESIGNING A 0ERFORMANCE #OACHING PROCESS TO HELP SUPERVISORS PROVIDE MORE EFFECTIVE EFl CIENT AND FREQUENT PERFORMANCE FEEDBACK

s &OCUSING FUTURE NICHE MARKETS AND STRATEGIC PARTNERSHIPS AND ENGAGING ALL 0HOEBE EMPLOYEES IN SHARING THEIR INNOVATIVE IDEAS s #REATING AN IN DEPTH ,EADERSHIP $EVELOPMENT 0LAN FOR 0HOEBE S LEADERS TO CAPTURE THEIR LEADERSHIP

PROFESSIONAL AND CAREER ASPIRATIONS AND DEl NE SPECIl C GOALS AND ACTION PLANS TO ACHIEVE THEM s 2ESEARCHING AND RECOMMENDING APPROPRIATE LABOR STAFl NG MODELS METRICS AND BENCHMARKS FOR 0HOEBE

s 2ECOMMENDING A NEW STAFF DEVELOPMENT PROCESS

s 2ESTRUCTURING ,EADERSHIP 4EAM SESSIONS TO TWO PROGRAM AND MODEL THAT FURTHER INVESTS IN STAFF AND ANNUAL SESSIONS AND DEVELOPING A 3UPERVISOR GOES WELL BEYOND MANDATORY IN SERVICE TRAINING /RIENTATION PROGRAM SO ALL SUPERVISORS ARE GROUNDED IN A CONSISTENT UNDERSTANDING OF 0HOEBE S s $EVELOPING A CONSISTENT STANDARD FOR 0HOEBE S EXPECTATIONS STANDARDS AND TRADITION OF EXCELLENCE CUSTOMER SERVICE PHILOSOPHY INCLUDING STANDARDS OF EXCELLENCE AND EXPECTATIONS

“I found that this forum was very interactive, insightful and most importantly helpful and translatable to everyday work situations. I think the mixture of interesting books, discussions, and project teams made it far more appealing than other programs.” -ARY +AY -C-AHON %XECUTIVE $IRECTOR 0HOEBE "ERKS

“To know that I am part of an organization that values employees to this degree and is focused on their growth is a truly wonderful feeling.

This experience has led me to take inventory of my life and appreciate the leadership growth of which I am capable. The opportunity to build trusting, meaningful relationships with other team members has been invaluable. I believe this has also helped me be more effective in my role here at Phoebe.”

-ELANIE +OHLER $IRECTOR OF )NFORMATION 4ECHNOLOGY

www.phoebe.org

New Leadership Announced Adam Marles WAS RECENTLY APPOINTED Vice President of Marketing and Institutional Advancement FOR Phoebe Ministries -OST RECENTLY -ARLES WORKED AS AN ATTORNEY WITH 3TEVENS ,EE 0 # IN ITS (EALTH #ARE ,ITIGATION AND 2ISK -ANAGEMENT GROUP

Mary Kay McMahon, RN, NHA, WAS APPOINTED Executive Director, Phoebe Berks, 7ERNERSVILLE -C-AHON SERVED AS !DMINISTRATOR 0HOEBE 2ICHLAND (EALTH #ARE #ENTER 2ICHLANDTOWN

"UCKS #OUNTY SINCE 3HE BEGAN HER CAREER AT 0HOEBE IN AND WAS PROMOTED TO $IRECTOR OF .URSING AT 0HOEBE 2ICHLAND IN

0RIOR TO PRACTICING LAW HE SERVED AS THE -ANAGING $IRECTOR OF $EVELOPMENT FOR THE ,UTHERAN 4HEOLOGICAL 3EMINARY IN 0HILADELPHIA (E ALSO WORKED AS THE $IRECTOR OF !NNUAL 'IVING AT THE 7ASHINGTON #OLLEGE OF ,AW

!MERICAN 5NIVERSITY 7ASHINGTON $ #

Tracy Roman, RN, MBA, NHA WAS APPOINTED Executive Director, Phoebe Richland Health Care Center. %MPLOYED BY 0HOEBE SINCE

2OMAN WAS PREVIOUSLY !SSISTANT !DMINISTRATOR

0HOEBE !LLENTOWN (EALTH #ARE #ENTER 0RIOR TO THAT SHE SERVED AS $IRECTOR OF .URSING AT 0HOEBE 2ICHLAND

!DAM HOLDS A "ACHELOR OF !RTS IN %NGLISH FROM -UHLENBERG #OLLEGE A -ASTER OF !RTS IN 0UBLIC #OMMUNICATION FROM !MERICAN 5NIVERSITY 7ASHINGTON $ # AND A *URIS $OCTOR FROM 4EMPLE 5NIVERSITY "EASLEY 3CHOOL OF ,AW 0HILADELPHIA

Sally Prior, NHA, PCHA, WAS PROMOTED TO Assistant Administrator, Phoebe Allentown.

0RIOR JOINED 0HOEBE IN AS $IRECTOR OF !DMISSIONS AND -ARKETING 0HOEBE 2ICHLAND (EALTH #ARE #ENTER 3HE SERVED AS !SSISTANT !DMINISTRATOR AT 0HOEBE 2ICHLAND SINCE !PRIL

Kelly O’Shea Carney, Ph.D., CMC, WAS NAMED Executive Director of the Phoebe Center for Excellence in Dementia Care ! LICENSED PSYCHOLOGIST WITH A SPECIALTY IN GERIATRICS AND A CERTIl ED 'ERIATRIC #ARE -ANAGER $R #ARNEY COMES TO 0HOEBE FROM #OMMUNITY 3ERVICE 'ROUP WHERE SHE WAS $IRECTOR OF %LDERCARE !SSESSMENT 2ESOURCES #ARNEY HAS DEVELOPED PARTICULAR EXPERTISE IN THE ASSESSMENT AND MANAGEMENT OF CHALLENGING BEHAVIORS ASSOCIATED WITH DEMENTIA AND HAS PROVIDED TRAINING TO PROFESSIONAL CAREGIVERS ACROSS THE REGION ON BEHAVIORAL HEALTH AND THE ELDERLY

Pastoral Care Staff Recognized Phoebe Installs Rev. Dr. Scott Brooks-Cope &AMILY FRIENDS AND 0HOEBE STAFF GATHERED TOGETHER ON *UNE TO INSTALL 2EV $R 3COTT "ROOKS #OPE AS $IRECTOR OF 0ASTORAL #ARE FOR 0HOEBE -INISTRIES 2EV $R "ROOKS #OPE BEGAN EMPLOYMENT AT 0HOEBE IN 3EPTEMBER AND IS CHARGED WITH SUPERVISING STAFF AND VOLUNTEER CHAPLAINS AS WELL AS OVERSEEING 0HOEBE S #LINICAL 0ASTORAL %DUCATION PROGRAM 4HE 3ERVICE OF )NSTALLATION WAS HELD AT *ORDAN 5## IN !LLENTOWN 3COTT 3TEVENSON 0RESIDENT #%/ ,ISA &ICHERA #// LOCAL 5## PASTORS AND CHOIR MEMBERS 0HOEBE STAFF CHAPLAINS THE 0HOEBE "ERKS #HORALIERS AND 2EV $R "ROOKS #OPE S FAMILY MEMBERS COORDINATED THE SERVICE 2EV !LAN # -ILLER #ONFERENCE -INISTER OF THE 0ENN .ORTHEAST #ONFERENCE AND A MEMBER OF 0HOEBE S 'OVERNING "OARD PROVIDED

Brooks-Cope and Rev. Corrine Dautrich, Phoebe Allentown Chaplain, congratulate Rev. Faith Williams (center) at her ordination.

A POIGNANT SERMON ABOUT THE VALUE OF 0HOEBE S END OF LIFE CARE AS A GIFT TO AREA SENIORS &RIENDS AND FAMILY BROKE BREAD AFTER THE SERVICE IN THE &ELLOWSHIP (ALL TO CELEBRATE THE INSTALLATION

The Ordination of Rev. Faith Williams 2EV &AITH 7ILLIAMS #HAPLAIN AT 0HOEBE 7YNCOTE WAS ORDAINED ON 3UNDAY !PRIL AT THE /LIVET #OVENANT 0RESBYTERIAN #HURCH IN 0HILADELPHIA 2EV $R "ROOKS #OPE AND 2EV #ORRINE $AUTRICH

0HOEBE !LLENTOWN #HAPLAIN TOOK PART IN HER ORDINATION SERVICE 2EV 7ILLIAMS BEGAN EMPLOYMENT AT 0HOEBE 7YNCOTE IN &EBRUARY AND ALSO SERVES AS A PART TIME SUPPLY PASTOR AT #ARVERSVILLE 5## 4HESE EXCITING CHANGES TO 0HOEBE S 0ASTORAL #ARE DEPARTMENT AID US IN PROVIDING A VITAL COMPONENT OF 0HOEBE S QUALITY CARE TO OUR RESIDENTS STRENGTH HOPE AND COMPANIONSHIPˆVALUED GIFTS TO THE AGING 4O LEARN ABOUT 0HOEBE 0ASTORAL #ARE 3ERVICES PLEASE VISIT www.phoebe.org/pastoralcare

Phoebe’s Pastoral Care Department is shown here at Brooks-Cope’s installation with Rev. Alan Miller, PNEC Conference Minister (third from left).

4O LEARN MORE ABOUT OUR #0% 0ROGRAM

VISIT www.phoebe.org/cpe

Pastor Chuck Galley Relaxation Garden Underway Over 225 donors contributed nearly $74,000 and tribute gifts are still coming in.

There is still time to make a gift! )N !PRIL 0HOEBE ANNOUNCED THAT 2EV "ARRY h#HUCKv 'ALLEY WOULD RETIRE AND 0HOEBE WOULD COLLECT TRIBUTE GIFTS IN HONOR OF 0ASTOR 'ALLEY S YEARS OF MINISTRY TO 0HOEBE RESIDENTS !LL FUNDS RAISED PROVIDE RESOURCES FOR A SPECIAL GARDEN PROJECT TO BEAR HIS NAME n h4HE 0ASTOR #HUCK 'ALLEY 2ELAXATION 'ARDEN v 4HE OUTDOOR GARDEN IS A SENSORY DELIGHT PLAYING OFF THE VISUAL BEAUTY AND THE DRIFTING AROMAS OF THE PLANTINGS 4O ENCOURAGE RELAXATION IT IS LANDSCAPED WITH A VARIETY OF FRAGRANT TREES SHRUBS ORNAMENTAL GRASSES PERENNIALS AND ANNUALS 3ITUATED NEAR THE 6ILLAGE #OMMONS THE GARDEN INCLUDES A WATER FEATURE

PERGOLA AND SEATING AREAS 4HE HANDICAPPED ACCESSIBLE OUTDOOR AREA IS AN OASIS OF RELAXATION AND PEACE FOR OUR RESIDENTS AND THEIR FAMILIES !S 0SALM REMINDS US 'OD WANTS US TO hBE STILL v HAVE CONlDENCE IN (IM AND NOT GIVE OURSELVES OVER TO ANXIETY A lTTING ELEMENT FOR 2EV 'ALLEY S GARDEN 0ASTOR 'ALLEY CONSIDERED THIS PROJECT UNlNISHED BUSINESS (E WANTED TO ACCOMPLISH THE CREATION OF A GARDEN IN THIS AREA FOR THE BENElT OF ALL RESIDENTS BEFORE HIS RETIREMENT (E IS HUMBLED TO BE HONORED AND GRATEFUL FOR THE OUTPOURING OF SUPPORT (E IS DELIGHTED THE GARDEN IS BECOMING A REALITY

PHOEBE

Short-Term Rehab

We get you home faster! Our short-term rehabilitation services are patient-driven and designed for individuals needing an extensive rehabilitation program following an illness, surgery or injury. Our goal is to restore you to your prior level of functioning so you can return home quickly.

Learn more about our rehab programs by visiting phoebe.org/rehab.

The Galley Garden project’s original $80,000 price tag is expected to be insufďŹ cient due to the drainage remediation required on the site.

Additional contributions are still being gratefully accepted by Phoebe’s Institutional Advancement Department.

If you would like to make a gift to honor Pastor Galley’s service, you can do so online by visiting www.phoebe.org/giving/donate-now.

In the comment ďŹ eld, please write “Galley Garden.â€? If you would prefer to make a donation by mail, please send your checks to Phoebe Ministries, Attn: Galley Garden, Institutional Advancement, 1925 Turner Street, Allentown, PA 18104.

A TRADITION OF EXCELLENCE. A PAS S ION FOR CARING.

An Advocate’s Responsibility

By Larry Minnix, President and Chief Executive OfďŹ cer, LeadingAge. )T ALL STARTED WITH THE .EW $EAL WHICH KNITTED THE SAFETY NET FOR THE 'REAT 3OCIETY 4HE FORMER LAID THE FOUNDATION FOR INCOME SECURITY DURING RETIREMENT AND IN THE EVENT OF JOB LOSS 4HE LATTER ADDED HEALTH CARE FOR ELDERS PEOPLE WITH DISABILITIES AND THE POOR 4HE EXISTENCE OF THESE PROGRAMS REm ECTED THE VALUES BASED POLICY DECISION THAT VULNERABLE !MERICANS ARE ENTITLED TO OUR COLLECTIVE SUPPORT 3UCCESSIVE DEVELOPMENTS HAVE INCLUDED THE /LDER !MERICANS !CT

THE 7HITE (OUSE #ONFERENCE ON !GING AND A PROLIFERATION OF ASSOCIATIONS THAT ADVANCE THE CAUSE OF HEALTHY AGING .OW THERE IS A STARK NEW REALITY 4HE ASSUMPTIONS UPON WHICH THESE PROGRAMS WERE BASED HAVE CHANGED 4HE RETIREMENT AGE OF THE .EW $EAL WAS AN ARBITRARY AGE OF "UT CURRENT PATTERNS OF LONGEVITY ECONOMICS AND THE WORKFORCE HAVE UNFOLDED DIFFERENTLY 4HE STRUCTURE OF THESE IMPORTANT ENTITLEMENTS CAN NO LONGER HANDLE THE WEIGHT OF TODAY S NEW DEMANDS

HAVE EXPERIENCED ISSUES PERSONALLY 7E HAVE A RESPONSIBILITY TO l ND THOSE PEOPLE AND WORK WITH THEM ON POLICY SOLUTIONS 3ECOND WE MUST EDUCATE THOSE WHO DO NOT KNOW THE ISSUES 'ETTING THESE PEOPLE IN A ROOM WITH CONSTITUENTS IS VITAL /NCE ) INVITED A MEMBER OF #ONGRESS TO A PATIENT CARE CONFERENCE FOR A COMPLEX INDIVIDUAL A MAN WHOSE COVERAGE WAS RUNNING OUT AND WHO HAD FEW OPTIONS AFTER DISCHARGE 4HE CONGRESSMAN SAID h) THOUGHT ) KNEW A LOT ABOUT HEALTH CARE BUT ) HAVE NEVER EXPERIENCED ANYTHING LIKE THIS v )N FUTURE YEARS WE HAD NO TROUBLE GETTING HIS ATTENTION 4HIRD WE MUST BE WILLING TO CHALLENGE POLITICAL LEADERS WE CANNOT ALLOW THEM TO PONTIl CATE RECKLESSLY WITH IGNORANT RHETORIC OR DISTORTED IDEOLOGY &INALLY WE HAVE A MASSIVE PUBLIC EDUCATION CHALLENGE TO FACE OUR MESSAGES MUST BE ABOUT REAL PEOPLE WITH REAL PROBLEMS AND POLICY AND PROGRAMS THAT CAN HELP We must engage in a new advocacy, and make the case for creating the right policy for the right reasons—policy based on our experience and the evidence that what we do is effective, efďŹ cient and good for the economy; policy based on longstanding values.

4HE .EW $EAL AND THE 'REAT 3OCIETY LAID FOUNDATIONS FOR A HEALTHY ETHICAL AND AFFORDABLE NETWORK OF SERVICES ,ET S CREATE THE NEXT ERA CALL IT h4HE %RA OF 2ESPONSIBILITYvˆAND THEN ADVOCATE FOR IT

&AST FORWARD TO A POST REALITYˆAN ERA INm AMED BY A GLOBAL ECONOMIC CRISIS UNPAID FOR WARS AND CATASTROPHES AND A METASTATIC GROWTH IN HEALTH CARE SPENDING RESULTING FROM ANTIQUATED ASSUMPTIONS SYSTEMS AND INCENTIVES -ANY EXPERTS AND PUNDITS NOW BELIEVE OUR ENTITLEMENT PROGRAMS AS STRUCTURED ARE UNAFFORDABLE

This article is adapted from the January-February 2012 issue of Aging Today, copyright 2012 (“Goodbye to the New Deal? Advocacy in a new (dazed and confused) age�), and reprinted here with permission from the publisher, the American Society on Aging. www. asaging.org. Phoebe Ministries does not assume any legal liability nor endorse the content of this article.

In light of these new developments, it is of vital importance for us to take up our responsibility as advocates. &IRST THERE ARE POLITICIANS WHO UNDERSTAND THE NEED FOR THE RIGHT POLICY IF THEY

Larry Minnix will be the keynote speaker at the 2012 Phoebe Institute on Aging BeneďŹ t and Conference.

Visit phoebe.org/piaconference to register.

JOIN US FOR Advocacy: The Forgotten Responsibility with Larry Minnix, President and Chief Executive Officer of Leading Age a national association for non-profit senior housing and service organizations

The Phoebe Institute on Aging Benefit

The Phoebe Institute on Aging Conference

6:00 p.m. on Thursday, November 1, 2012 Lehigh Country Club Allentown

8:45 a.m. to 5:00 p.m. on Friday, November 2, 2012 Community Services Center Lehigh Carbon Community College

Larry Minnix will help us to explore the meaning of advocating on multiple levels in order to improve the quality of life and enhance services for the aging and their families.

To register for the conference, visit www.phoebe.org/piaconference.

For more information call 610-794-5135, e-mail hhaas@phoebe.org or visit www.phoebe.org/pia.

“We applaud Phoebe Ministries for its continued leadership of these vital advocacy responsibilities in front of the community.

They are an example to all!� ,ARRY -INNIX 0RESIDENT #%/ ,EADING!GE

www.phoebe.org

Phoebe Allentown Resident Selected as Grand Marshal of Allentown’s 250th Parade

Phoebe Berks Gift Shoppe Leadership Transition

4HE #ITY OF !LLENTOWN S TH ANNIVERSARY HAS SIGNIl CANT MEANING FOR MANY PEOPLE LIVING AT 0HOEBE 2ESIDENTS LIKE -ARGARET 0EG "RENNEN AND HER FAMILY HAVE HELPED TO SHAPE THE CITY S HISTORY CONTRIBUTED TO ITS RICHNESS AND WITNESSED HISTORIC EVENTS "RENNEN A RESIDENT OF 0HOEBE !LLENTOWN FOR OVER TWO YEARS HAS STRONG TIES TO THE #ITY S ROOTS (ER FAMILY OWNED THE $AUFER ,IEBERMAN BREWERY ON TH AND 5NION 3TREETS BEFORE HER BIRTH ,ATER THEY Peg Brennen met Hollywood SOLD THE FAMILY BUSINESS AND MOVED TO THE 7EST Actor, Clint Walker at one of %ND ONLY BLOCKS FROM THE FARMHOUSE AND GARDENS Max Hess’ famous parties.

THAT WOULD BECOME THE 0HOEBE #AMPUS )N SHE BECAME THE l RST PERSON TO MAKE A CROSS COUNTRY m IGHT FROM THE ,EHIGH 6ALLEY !IRPORT TO #ALIFORNIA 4HE TRIP HAD STOPS AND INCLUDED THREE DIFFERENT AIRLINES 0EG MADE THE JOURNEY TO VISIT A COUSIN IN ,OS !NGELES WHO WAS MARRIED TO CHARACTER ACTOR 0AUL 'UILFOYLE 7HILE IN (OLLYWOOD "RENNEN ATTENDED *UDY 'ARLAND S INDUCTION INTO 'RAUMAN S #HINESE 4HEATRE AND WITNESSED 'ARLAND PRESSING HER FEET INTO THE CEMENT ON THE FAMOUS SIDEWALK 7HEN SHE RETURNED HOME STAFF FROM 4HE -ORNING #ALL PHOTOGRAPHED AND INTERVIEWED HER FOR A STORY ABOUT HER HISTORIC TRIP 3HE MARRIED 2AY "RENNEN ANOTHER LOCAL !LLENTOWNIAN WHO LATER BECAME !SSISTANT $ISTRICT !TTORNEY FOR ,EHIGH #OUNTY 4HEY BEGAN TO MOVE IN THE SAME CIRCLES AS -AX (ESS OWNER OF (ESS "ROS $EPARTMENT STORE (E ORGANIZED LEGENDARY PARTIES SOME OF WHICH THE "RENNEN S ATTENDED AND ONCE WERE EVEN ENTERTAINED BY THE LIKES OF 3ONNY AND #HER /NE EVENING THE MUSICAL ENTERTAINMENT FAILED TO APPEAR AND -AX ASKED IF "RENNEN S SON 0AT WOULD CONSIDER PLAYING PIANO FOR THE PARTY (E WAS REWARDED

BY MEETING THE CAST OF "ONANZA AND HAD HIS PHOTO TAKEN WITH ,ORNE 'REENE AND $AN "LOCKER "RENNEN S SISTER WAS MARRIED TO *ACK 'ROSS THE MAYOR OF !LLENTOWN WHO DIED IN HIS SECOND TERM (IS FATHER WAS -ALCOLM 'ROSS A FOUR TERM MAYOR OF THE CITY "RENNEN REMEMBERS ATTENDING THE DEDICATION OF THE !LLENTOWN 2OSE 'ARDEN IN -ALCOLM S NAME "EING SUCH AN INTEGRAL PART OF !LLENTOWN S CULTURE AND HISTORY ALLOWS "RENNEN TO EASILY RECOUNT FORMER LOCATIONS OF LANDMARKS FAMILY HOMES AND INTRIGUING SNIPPETS OF LIFE IN A TIME OF GRANDEUR "ECAUSE OF HER MANY CONNECTIONS TO THE HISTORY OF THE #ITY "RENNEN WAS SELECTED AS GRAND MARSHAL OF !LLENTOWN S TH Points of Pride Parade 3HE ATTENDED THE OPENING CEREMONIES AT 7ILLIAM !LLEN (IGH 3CHOOL ON 3EPTEMBER AND WAS ESCORTED ALONG THE PARADE ROUTE IN A CHAUFERRED CAR 0HOEBE FOUNDED IN THE CITY S 7EST %ND IN SHARES IN !LLENTOWN S RICH HISTORY AS DO OUR MANY RESIDENTS LIKE "RENNEN 4HE 3EMIQUINCENTENNIAL CELEBRATION IS A CHANCE FOR ALL OF US TO SHARE THOSE MEMORIES AND KEEP THE HISTORY OF !LLENTOWN ALIVE Peg Brennen attends Allentown’s 250th Anniversary Independence Day Fireworks at J.Birney Crum Stadium with other residents and staff from Phoebe Allentown, including Adrienne Dorward, Community Life Coordinator and resident Gladys Boyle. The event was sponsored, in part, by Phoebe Ministries.

4HE 0HOEBE "ERKS (EALTH #ARE #ENTER !UXILIARY OPERATES THE 'IFT 3HOPPE AT 0HOEBE "ERKS AS ONE OF ITS ONGOING AND MOST SUCCESSFUL FUNDRAISING ACTIVITIES !FTER SERVING FOR YEARS AS THE KEY VOLUNTEER AND MANAGER OF THE 0HOEBE "ERKS 'IFT 3HOPPE ,EE 0OTTEIGER RECENTLY PASSED THE BATON TO HIS SUCCESSOR 4INA (ATT /N AVERAGE THE !UXILIARY ANNUALLY PROVIDES APPROXIMATELY TO THE 0HOEBE "ERKS (EALTH #ARE #ENTER FOR EQUIPMENT AND PROGRAMS TO BENEl T ITS RESIDENTS -OST OF THESE MONIES ARE GENERATED BY 'IFT 3HOPPE SALES THE NET PROl TS OF WHICH OVER THE PAST YEARS TOTALED

#HRISTINE h4INAv 2HOADS (ATT FORMER 6OLUNTEER #OORDINATOR FOR 0HOEBE "ERKS (EALTH #ARE #ENTER NOW GRACIOUSLY VOLUNTEERS HER TIME TO RUN THE 'IFT 3HOPPE (ER FATHER IN LAW +ENNETH (ATT A RESIDENT OF THE COTTAGES HAS ASSUMED THE 'IFT 3HOPPE S l NANCES 4INA ADMIRES ,EE 0OTTEIGER FOR HIS WORK IN BUILDING THE 'IFT 3HOPPE TO THE SUCCESS IT IS TODAY (IS MANY HOURS OF DEDICATION HAVE RAISED THOUSANDS OF DOLLARS FOR THE 0HOEBE "ERKS (EALTH #ARE #ENTER !UXILIARY 4INA HOPES TO CONTINUE WHERE ,EE LEFT OFF 0OTTEIGER HAS BEEN AN INDEPENDENT LIVING RESIDENT AT 0HOEBE "ERKS FOR THE PAST YEARS (E CONTIN UES TO SERVE AS THE 4REASURER OF THE 0HOEBE "ERKS (EALTH #ARE #ENTER !UXILIARY AN OFl CE HE HAS HELD SINCE (E ALSO PROVIDES THE AUXILIARY S BOOKKEEPING AND ACCOUNTING SERVICES 0OTTEIGER CREATED A WONDERFUL LEGACY IN HIS OPERATION OF THE 'IFT 3HOPPE OVER THE LAST YEARS 4INA AND +ENNETH (ATT ARE SURE TO KEEP THE CASH REGISTERS RINGING TO SUPPORT THE NEEDS OF 0HOEBE "ERKS (EALTH #ARE #ENTER RESIDENTS

Volunteering Keeps You Young!

Volunteering doesn’t just make you feel good, it also improves your health because it helps you make new contacts, develop new friendships, and feel connected to the greater community.

Many studies have documented a correlation between volunteering and positive aging among older adults.

Phoebe’s volunteers provide essential services to our residents, helping us to accomplish our mission. Many of them continue to volunteer well into their 90’s and offer much of their time to our communities.

Allentown Campus Resident Still Giving Back at 97 !LYCE 4OKUS HAS BEEN VOLUNTEERING AT 0HOEBE !LLENTOWN FOR OVER YEARS AND BEGAN WHEN HER HUSBAND ,EONARD WAS A RESIDENT 4OKUS LIVES INDEPENDENTLY AT 4HE 4ERRACE AT 0HOEBE !LLENTOWN AND WALKS ACROSS THE STREET TO WORK l VE MORNINGS EACH WEEK IN THE #OMMUNITY ,IFE OFl CE OF THE (EALTH #ARE #ENTER h!LL THE EMPLOYEES ARE GOOD TO ME v SHE SAYS h)T MAKES IT A PLEASURE TO COME IN AND HELP v

Phoebe Richland Volunteer Voted Volunteer of the Year "ILL (ARNER

OF 1UAKERTOWN BEGAN VOLUNTEERING AT 0HOEBE 2ICHLAND AFTER HIS WIFE &LOSSIE WAS A RESIDENT 0RIOR TO HER DEATH HE SPENT EVERY DAY WITH HER AND THE STAFF AND VOLUNTEERS BECAME LIKE FAMILY (IS DESIRE TO GIVE BACK TO THE COMMUNITY THAT CARED FOR HIS WIFE LED HIM TO VOLUNTEER AS A TRANSPORTER FOR THE THERAPY DEPARTMENT AND AS A TRIP ASSISTANT DURING RESIDENT OUTINGS h"ILL IS A GREAT VOLUNTEER BECAUSE HE IS CARING AND RESPECTFUL OF THE RESIDENTS v SAYS #ONNIE 1UIER #OMMUNITY ,IFE #OORDINATOR (ARNER LEARNED HOW TO USE A COMPUTER FOR THE l RST TIME AT THE AGE OF BECAUSE HE WANTED TO USE THE ONLINE SYSTEM TO TRACK HIS VOLUNTEERING HOURS 1UIER REm ECTS ON (ARNER S NEW COMPUTER SKILLS h6OLUNTEERING HELPS YOU STAY YOUNG BECAUSE IT GIVES YOU A NEW PURPOSE v )N (ARNER WAS VOTED VOLUNTEER OF THE YEAR AT 0HOEBE 2ICHLAND h) LL KEEP GOING UNTIL ) CAN T GO ANYMORE v HE SAYS

)F YOU ARE INTERESTED IN VOLUNTEERING AT ANY OF 0HOEBE S COMMUNITIES PLEASE VISIT www.phoebe.org/volunteers. 0HOEBE IS ALWAYS LOOKING FOR PEOPLE TO SHARE THEIR TIME AND TALENTS WITH OUR RESIDENTS

4OKUS WHO HAS VOLUNTEERED MOST OF HER LIFE IS A BIG PROPONENT OF STAYING ACTIVE 3HE BELIEVES THAT THE TIME SHE DEVOTES TO 0HOEBE KEEPS HER GOING h) ENJOY ASSOCIATING WITH OTHER VOLUNTEERS AND HOPE THAT SHARING MY EXPERIENCE WILL ENCOURAGE OTHERS TO VOLUNTEER v SHE ADDS Phoebe Apartments Resident Gives Time Day and Night $ICK 3CHMOYER

BEGAN VOLUNTEERING AFTER HIS RETIREMENT YEARS AGO (E WAS INSPIRED BY HIS WIFE %VELYN A RED CROSS VOLUNTEER AND WANTED TO COMPETE WITH HER RECORD NUMBER OF SERVICE HOURS 3CHMOYER HELPS AT 0HOEBE !LLENTOWN IN A VARIETY OF WAYS AND IN HE VOLUNTEERED OVER HOURS OF HIS TIME (E LEADS A WEEKLY CRAFT GROUP TRANSPORTS RESIDENTS AND REPAIRS WHEELCHAIRS )N ADDITION TO THE TASKS HE COMPLETES DURING THE DAY

3CHMOYER TAKES PROJECTS BACK TO HIS APARTMENT TO WORK ON IN THE EVENINGS (E PREPARES CRAFT SAMPLES AND MAKES WRITING TABLETS WHICH ARE SOLD TO BENEl T THE #OMMUNITY ,IFE PROGRAM h(AVING RESPONSIBILITY AND STAYING BUSY IS WHAT KEEPS ME YOUNG v SAYS 3CHMOYER (E TELLS ALL HIS FRIENDS THEY SHOULD VOLUNTEER IN RETIREMENT

www.phoebe.org

Phoebe’s Innovative TeleHealth Program Provides Enhanced Care Options for Seniors )N SPRING 0HOEBE -INISTRIES BECAME A NATIONAL LEADER IN REVOLUTIONARY MEDICAL TECHNOLOGY BY OFFERING VIRTUAL DOCTORS VISITS TO TREAT INDIVIDUALS LIVING WITH 0ARKINSON S $ISEASE 0ARTNERING WITH ,EHIGH 6ALLEY (EALTH .ETWORK 0HOEBE S 4ELE(EALTH PROGRAM ALLOWS FOR RESIDENTS TO HAVE VIRTUAL PHYSICIAN VISITS WITH ,EHIGH 6ALLEY (EALTH .ETWORK .EUROLOGISTSˆAND THIS IS JUST THE BEGINNING )N THE NEXT TWO YEARS THE 0HOEBE AND ,EHIGH 6ALLEY (EALTH .ETWORK PARTNERSHIP HAS BIG PLANS TO EXPAND THE PROGRAM TO INCLUDE A FULL RANGE OF VIRTUAL MEDICAL SERVICES INCLUDING 4ELEHEALTH FOR ADDITIONAL NEUROLOGICAL DISORDERS WOUND CARE AND BEHAVIORAL HEALTH 3COTT 3TEVENSON 0RESIDENT AND #%/ OF 0HOEBE -INISTRIES SAYS

h0HOEBE IS COMMITTED TO INTEGRATING INNOVATIVE TECHNOLOGIES AND SERVICES INTO OUR CLINICAL PRACTICES THROUGHOUT THE ORGANIZATION 7E ARE PROUD TO BE A LEADER IN THIS TYPE OF COLLABORATIVE EFFORT WITH ,EHIGH 6ALLEY (EALTH .ETWORK Phoebe is one of only two skilled nursing facilities in the country to use this technology.v -ICHELL 3TASKA 0IER %XECUTIVE $IRECTOR OF 0HOEBE !LLENTOWN THE l RST PILOT SITE SAYS h)T IS ALWAYS A CHALLENGE TO TRANSPORT INDIVIDUALS WITH SPECIAL HEALTH NEEDS TO OUTSIDE MEDICAL APPOINTMENTS 4ELE(EALTH ALLOWS OUR RESIDENTS TO RECEIVE PHYSICIAN SERVICES SUCH AS WOUND CARE AND NEUROLOGICAL SERVICES WITHOUT LEAVING THEIR HOMES 4ELE(EALTH PROVIDES CONVENIENCE AND QUALITY MEDICAL CARE IN FAMILIAR AND COMFORTABLE SURROUNDINGS AND THAT IS WHY THE PARTNERSHIP WAS CREATED v 0HOEBE S 4ELE(EALTH PROGRAM FOR INDIVIDUALS LIVING WITH 0ARKINSON S WAS RECOGNIZED FOR ITS INGENUITY AND RECEIVED THE )NNOVATION OF THE 9EAR AWARD FROM ,EADING!GE 0! IN 4HE AWARD RECOGNIZES PROGRAMS THAT CONTRIBUTE SIGNIl CANTLY TO THE QUALITY OF LIFE OF THE INDIVIDUALS SERVED h7E ARE ABSOLUTELY DELIGHTED WITH THE INITIAL RESULTS OF OUR COLLABORATION WITH ,EHIGH 6ALLEY (EALTH .ETWORK /UR RESIDENTS AND THEIR FAMILIES HAVE RESPONDED VERY POSITIVELY TO THIS NEW OPTION IN SPECIALTY CARE v SAYS $R 4HOMAS 2ENALDO

#HIEF -EDICAL /Fl CER

0HOEBE -INISTRIES 7ITH SUCH SUCCESS FROM 0HOEBE S 4ELE(EALTH PILOT

THE ORGANIZATION PLANS TO EXPAND IT GREATLY OVER THE NEXT SEVERAL YEARS Dr. Thomas Renaldo, Chief Medical OfďŹ cer for Phoebe is integral to Phoebe’s partnership with LVHN and the TeleHealth Program.

BeneďŹ ts of TeleHealth One may think seeing a doctor in-person would be preferred for seniors; however, virtual doctors’ visits have many advantages over in-person visits: s Worried about travel? The stress of a three-to-ďŹ ve hour transportation process required for an in-person visit can prevent residents and their family members from pursuing regularly scheduled appointments with their specialists. Virtual visits allow for regular appointments and improved care. s Phoebe’s staff is “in the know.â€? Phoebe’s Chief Medical OfďŹ cer, Dr. Thomas Renaldo, oversees the program and Phoebe’s staff has received specialized training for all aspects of the TeleHealth program. s Worried about the doctor not understanding the issues? As part of this program, the resident, family members, nurses, and therapists are interviewed prior to the TeleHealth session. This communication process allows the physician to receive a comprehensive picture of the resident’s progress. A licensed nurse is with the resident for the entire visit. s The program ram keeps our residents healthier.

Outcomes tcomes seen at Phoebe include reduced readmissions to hospitals, reduced overall health care costs, and improved out outcomes for patients.

“As the nation’s healthcare system continues to evolve, I believe Phoebe’s implementation of new technologies will enhance the quality of life and outcomes for those we serve. Medicare does not reimburse Phoebe Ministries for any TeleHealth services we offer.

However, it’s the right thing to do as far as senior healthcare goes, and Phoebe is known for doing the right thing.�

3COTT 2 3TEVENSON 0RESIDENT #%/ 0HOEBE -INISTRIES

Watch for more news in the future about the expansion of Phoebe’s TeleHealth service line!

Phoebe Encourages Residents to Pursue Life-long Interests ,IFE IN A SENIOR COMMUNITY PUTS OUR RESIDENTS IN CLOSE PROXIMITY TO A WIDE VARIETY OF ACTIVITIES AND PEOPLE WITH SIMILAR INTERESTS !T 0HOEBE RESIDENTS ARE ENCOURAGED TO LIVE OUT THEIR PASSIONS BY PUTTING THEIR TALENTS TO WORK AND PURSUING HOBBIES THEY HAVE ENJOYED FOR A LIFETIME Phoebe Berks Musician !CESTE "ARBERA AN INDEPENDENT LIVING RESIDENT AT 0HOEBE "ERKS SPENT MOST OF HIS LIFE TEACHING MUSIC TO YOUNG PEOPLE ACROSS THE COUNTRY "ARBERA BEGAN PLAYING THE VIOLIN WHEN HE WAS EIGHT YEARS OLD (E STILL ENJOYS PLAYING AND COMMENTS h-USIC IS MY ART v 0HOEBE "ERKS RESIDENTS HAVE BEEN ENTERTAINED SEVERAL TIMES AT "ARBERA S VIOLIN RECITALS !NN 7EIR 6ILLAGE 3ERVICE #OORDINATOR

SAYS h)T IS IMPORTANT FOR RESIDENTS LIKE !CESTE TO CONTINUE THEIR HOBBIES )NDIVIDUAL PASSIONS PLAY A HUGE ROLE IN OUR PROGRAMMING AND ACTIVITIES 4HIS IS VITAL TO KEEP THE MIND AND BODY HEALTHY v Writer at The Terrace at Phoebe Allentown -ARY *ANE ,ENTZ SERVED AS THE l RST FEMALE EDITOR OF THE "OYERTOWN 4IMES A WEEKLY NEWSPAPER IN "ERKS #OUNTY 3HE NOW SHARES HER JOY OF READING AND WRITING WITH FELLOW 4ERRACE RESIDENTS ,ENTZ CO EDITS h4ERRACE 4REASURES v A QUARTERLY COMPILATION OF RESIDENT MEMORIES AND LIFE STORIES

h(AVING A HOBBY GIVES YOU A REASON TO STAY ACTIVE AND SHARP )T IS ALSO GOOD TO HAVE SOMETHING OF YOUR OWN v ,ENTZ ENJOYS THE RELATIONSHIP WITH HER CO EDI TOR 4ERRACE RESIDENT #AROLYN 0OTSER AND THEIR INTERACTION WITH OTHER RESIDENTS AS THEY WORK TO PUT IDEAS ON PAPER Phoebe Allentown Baseball Enthusiast "OB 'EHRIS SPENT HIS YOUTH PLAYING BASEBALL AND LATER WAS A SPORTS DIRECTOR FOR 4WIN #OUNTY #ABLE NOW 2#. 4HE COMMUNITY LIFE STAFF HAS HELPED HIM ORGANIZE BASEBALL DISCUSSIONS AND SCREENINGS OF BASEBALL THEMED MOVIES h) LIKE TO HELP OTHERS RELIVE THEIR MEMORIES v SAYS 'EHRIS 0HOEBE STAFF MEMBERS EVEN PURCHASED 'EHRIS A FAN CLUB MEMBERSHIP FOR THE LOCAL 0HILLIES FARM TEAM THE )RON0IGS 'EHRIS WATCHED BATTING PRACTICE ENJOYED A BEHIND THE SCENES TOUR AND THREW OUT A CEREMONIAL PITCH PRIOR TO THE GAME /UR STAFF CONTINUES TO ENCOUR AGE OUR RESIDENTS TO PURSUE THEIR INTERESTS BECAUSE SENIORS WHO MAINTAIN AN ACTIVE SCHEDULE OF ENGAGEMENT STAY MENTALLY AND PHYSICALLY l T

Phoebe at Home Services Senior Expo Draws Attendees Even in Wet Weather /VER SENIORS AND THEIR FAMILY MEMBERS CAME OUT BETWEEN THE RAINDROPS ON *ULY TO ATTEND THE l RST EVER 0HOEBE AT (OME 3ERVICES "OOMER #AREGIVER AND 3ENIOR %XPO 4HE %XPO HELD AT 0HOEBE "ERKS AIMED TO hPROVIDE SENIORS AND THEIR FAMILIES WITH TOOLS FOR STAYING INDEPENDENT FOR AS LONG AS POSSIBLE THROUGH THE USE OF RESOURCES IN THE LOCAL AREA v SAYS SUPERVISOR OF THE 0HOEBE AT (OME 3ERVICES 0ROGRAM -ARIAN 7ORTHINGTON 4HESE RESOURCES INCLUDE IN HOME CARE SPECIALIZED SENIOR PROGRAMMING AND NUTRITION AWARENESS )N ADDITION TO VISITING THE VENDORS ATTENDEES COULD DONATE BLOOD SPEAK WITH A REGISTERED DIETICIAN RECEIVE FREE BODY MASS INDEX READINGS BLOOD PRESSURE SCREENINGS AND MEDICATION REVIEWS 7ORTHINGTON HOPES TO GROW THE %XPO IN COMING YEARS h4HERE IS A NEED TO EDUCATE SENIORS AND THEIR CAREGIVERS ABOUT ALL OF THEIR OPTIONS v SHE SAYS h0REPARATION IS KEY TO STAYING INDEPENDENT v 4O LEARN MORE ABOUT 0HOEBE AT (OME 3ERVICES OR TO REQUEST AN IN HOME CONSULTATION PLEASE VISIT www.phoebe.org/athome.

www.phoebe.org

Phoebe Special Recognition

Phoebe Allentown HELD THEIR ANNUAL Peach Festival AND CONCERT FEATURING THE !LLENTOWN "AND IN !UGUST IN CONJUNCTION WITH !LLENTOWN S TH YEAR LONG !NNIVERSARY #ELEBRATION !TTENDEES ENJOYED FACE PAINTING A MOON BOUNCE AND FAMILY GAMES ALL SET TO THE BEAT OF MUSIC PROVIDED BY A LOCAL $* 4HE !LLENTOWN "AND LATER PLAYED IN 0HOEBE S BAND SHELL ENTERTAINING RESIDENTS AND GUESTS ON THE FRONT LAWN

Phoebe Ministries 'OVERNING "OARD -EMBER 2OBERT -ILLER AND 0HOEBE !LLENTOWN STAFF MEMBER #INDY 2AUB THREW OUT THE l RST PITCHES AT AN IronPigs baseball GAME IN *UNE LOWER RIGHT PHOTO 3TAFF RESIDENTS BOARD MEMBERS VOLUNTEERS AND THEIR FAMILIES ATTENDED THE GAME AND BRAVED THE RAIN THAT DAMPENED THE l RST PART OF THE EVENING 0HOEBE SPONSORED TWO GAMES THIS SEASON AND THE POPULAR 3ILVER0IGS #LUB FOR FANS OF THE TEAM WHO ARE OVER

0ARTICIPANTS FROM Phoebe Richland AND Phoebe Allentown WALKED TO RAISE FUNDS FOR 0HOEBE IN THE Highmark Walk for a Healthy Community AT THE 3TEEL3TACKS IN "ETHLEHEM THIS SUMMER 4HE TWO CAMPUSES RAISED OVER THROUGH INDIVIDUAL AND GROUP FUNDRAISING ACTIVITIES

Phoebe Allentown PARTICIPATED IN National Senior Health and Fitness Day BY PROVIDING ACTIVITIES FOR RESIDENTS AND STAFF ON -AY TH 4HE THEME WAS h'ET -OVING AND 3TART )MPROVING v !FTER OPENING CEREMONIES LED BY !LLENTOWN -AYOR %D 0AWLOWSKI DEMONSTRATIONS OF KICKBOXING :UMBA AND OTHER l TNESS ACTIVITIES WERE OFFERED ! HEALTH FAIR FREE MEDICAL SCREENINGS HAND AND CHAIR MASSAGES HELPED EMPLOYEES AND RESIDENTS UNDERSTAND THE IMPORTANCE OF STAYING l T AS THEY AGE

Phoebe Residents in the News 7E D LIKE TO SALUTE SOME OF OUR RESIDENTS WHO VE RECEIVED ATTENTION FROM THE MEDIA The Reading Eagle CHRONICLED Ronnie Backenstoe’s HISTORY AS A MEMBER OF 4HE 'IRL 3COUTS AND THEN A LEADER IN THE ORGANIZATION IN AN !PRIL ISSUE "ACKENSTOE AN INDEPENDENT LIVING RESIDENT AT Phoebe Berks, STILL ENJOYS SHARING HER 3COUTING EXPERIENCES 3HE PUT TOGETHER A DISPLAY OF HER MEMORABILIA IN HONOR OF THE 'IRL 3COUTS Furnace Creek Manor RESIDENT Roy Reifsnyder WAS A SPECIAL GUEST ON Berks County TV’s h4AILS OF 77 ))v PROGRAM 2EIFSNYDER RECOUNTED HIS EXPERIENCES ON THE 533 #ALHOUN $$ THAT SUNK IN h2OY S STORY IS ONE OF GREAT COURAGE AND WAS MOVING FOR ALL WHO WATCHED v SAID +EVIN +URTZ -ANAGER &URNACE #REEK -ANOR Phoebe Apartments RESIDENT Donna Frack AND HER 3HIH 4ZU 9ORKIE MIX 0ENNY WERE IN The Morning Call’s h-Y &UZZY &RIENDv FOCUS IN *UNE $ONNA TALKED ABOUT HER PET AND SAID h7E LIVE AT 0HOEBE !PARTMENTS IN !LLENTOWN FOR SENIORS 0ENNY HAS DESIGNATED HERSELF THE GOODWILL AMBASSADOR OF THE FOURTH m OOR RESIDENTS 3HE GREETS PEOPLE AT THE ELEVATOR 7E SIT OUT IN THE LOUNGE AREA AND WHEN ANYONE GETS UP TO LEAVE SHE ESCORTS THEM BACK TO THE ELEVATOR 3HE WATCHES THEM TILL THEY GET DOWN THE HALL TO WHERE THEY RE GOING v Quarter K Ranch BROUGHT TWO OF THEIR HORSES TO PROVIDE CARRIAGE RIDES AND A HANDS ON EQUINE EXPERIENCE AT Phoebe Allentown IN -AY /LD TIME COUNTRY MUSIC PROVIDED BY 3ONNY AND THE 3 / 3 'ANG PUT A BOUNCE IN EVERYONE S STEP AS THEY ENJOYED THE l NE WEATHER AND GOOD FELLOWSHIP

Robert H. Gangewere A RESIDENT AT Wind Gap Manor SINCE WAS RECENTLY FEATURED ON THE FRONT PAGE OF THE LOCAL NEWS SECTION IN The Morning Call IN A STORY ABOUT HIS SERVICE IN 77)) ! BAZOOKA MAN WITH THE TH )NFANTRY $IVISION 'ANGEWERE HIT 5TAH "EACH ON $ $AY THE !LLIES INVASION OF .AZI OCCUPIED %UROPE ! FEW WEEKS AFTER HIS STORY WAS PRINTED HE VISITED 4HE 4ERRACE AT 0HOEBE !LLENTOWN FOR A RESIDENT LUNCH WHERE HE MET %VANGELINE #OYEMAN A FELLOW VET WHOSE &IELD (OSPITAL WAS IN SOME OF THE SAME LOCATIONS AS 'ANGEWERE S UNIT DURING 4HE "ATTLE OF THE "ULGE

Recent Staff Changes at Phoebe Erin Garcia %RIN 'ARCIA WAS APPOINTED $IRECTOR !DMISSIONS AND -ARKETING FOR 0HOEBE "ERKS (EALTH #ARE #ENTER %MPLOYED BY 0HOEBE "ERKS SINCE

'ARCIA WAS FORMERLY $IRECTOR #OMMUNITY ,IFE AND PLAYED A LEAD ROLE IN THE #ULTURE #HANGE INITIATIVE AS WELL AS IN THE CREATION OF THE #HATEAU

A SKILLED MEMORY S UPPORT NEIGHBORHOOD

Kim Hinkley +IM (INKLEY 2.

WAS PROMOTED TO $IRECTOR

2ESIDENT !SSESSMENT 3ERVICES AT 0HOEBE "ERKS (EALTH #ARE #ENTER +IM HAS YEARS OF EXPERIENCE AS A 2ESIDENT .URSE !SSESSMENT #OORDINATOR 2.!# AND HAS BEEN EMPLOYED AT 0HOEBE "ERKS SINCE www.phoebe.org

Renovations and Celebrations at Devitt House Senior Apartments Phoebe Ministries’ BeneďŹ t Golf Tournament Raises Over $100,000 For Charitable Care On Monday August 6, one hundred and thirty six golfers teed off at Berkshire County Club in the Phoebe Ministries Golf Tournament, which raised over $100,000 for charitable care.

Golfers played and participated in closest to the pin, longest drive, and straightest drive contests on the picturesque course.

The tournament raised over $100,000 for the second year in a row. All proceeds are used to support charitable care expenses at Phoebe.

Since its founding in 1903, Phoebe has provided care to residents regardless of their ability to pay. For the second year in a row, charity care levels will exceed $8 million.

Cura Hospitality, MoreďŹ eld Communications, and Stevens & Lee joined Phoebe Ministries as Principal Tournament Sponsors. Prizes were awarded to the top men’s and mixed foursomes. The ďŹ rst place men’s team was represented by Xpedex/ Georgia PaciďŹ c. The top ďŹ nishing mixed foursome was represented by Highmark Blue Shield.

Shown in the photo (L-R) are Rob Eidle, Sales Representative, MoreďŹ eld Communications; Joe Franco, Manager, Network Operations, Phoebe Ministries; Wes Kelly, Vice President of Services, MoreďŹ eld Communications; and Jim Reibsane, Director of Technical Services, Berks Cardiologists.

$EVITT (OUSE 0HOEBE S AFFORDABLE HOUSING APARTMENTS IN ,EWISBURG

5NION #OUNTY RECENTLY UNDERWENT RENOVATIONS THAT PROVIDE A FRESH

MODERN LOOK TO THE COMMUNITY (ALLWAYS AND COMMON AREAS WERE PAINTED AND REDECORATED WITH UNIQUE COLOR SCHEMES AND DÂŁCOR 4HE ADDITION OF CHAIR RAILS NEW CARPETING WALL SCONCES AND OTHER LIGHTING l XTURES PROVIDE MORE AMBIENCE FOR THE RESIDENTS AND THEIR GUESTS 4HE COFFEEHOUSE THEME ON THE SECOND m OOR COMPLEMENTS THE NEW LIBRARY GIVING IT THE SEMBLANCE OF A BOOKSTORE "ONNIE "ECK $EVITT (OUSE -ANAGER LOVES THE INVITING ATMOSPHERE OF THE m OOR h4HIS IS THE AREA WITH THE MOST ACTIVITY AND IS USED NIGHTLY FOR SMALL GATHERINGS v SHE SAYS 4HE RECENT RENOVATIONS PUT EVERYONE IN THE MOOD TO CELEBRATE 4HANKFULLY THE BI ANNUAL RESIDENT PARTY WAS SCHEDULED SOON AFTER THE COMPLETION OF THE WORK "ECK AND STAFF ORGANIZED A SAFARI THEMED CELEBRATION AND TRANSFORMED THE COMMUNITY ROOM INTO h$EVITT S )SLE v 2ESIDENTS WERE TREATED TO SAFARI RIDES THROUGH A JUNGLE FEATURING COCONUT TREES MONKEYS A LIFE SIZED GIRAFFE AND OTHER JUNGLE ANIMALS ARTFULLY CRAFTED OUT OF CARDBOARD PAPER AND OTHER MATERIALS !TTENDEES DONNED ANIMAL PRINTS AND SAFARI HATS WHILE ENJOYING LIVE ENTERTAINMENT AND TROPICAL FOOD

Residents, Juvie Heintzelman, Carol Conrad and Winnie Knouse enjoy their time in the newly renovated second oor library at Devitt House.

Where the Need is Greatest: The Importance of Unrestricted Giving

9OU HAVE SEEN THE OPTION TO ALLOCATE A GIFT TO hWHERE THE NEED IS GREATESTv MANY TIMES WHEN 0HOEBE REQUESTS l NANCIAL SUPPORT

BUT DID YOU EVER THINK ABOUT WHAT THAT MEANS !N UNRESTRICTED GIFT TO 0HOEBE MAY BE USED FOR ANY PURPOSE RELATED TO ITS MISSION Your donated funds will be applied to wherever they will most greatly impact Phoebe’s ministry.

-AKING AN UNRESTRICTED CHARITABLE GIFT TO 0HOEBE -INISTRIES PROVIDES US WITH AN INVALUABLE RESOURCE n the power to exercise critical options. )N OPERATING 0HOEBE -INISTRIES OUR LEADERS ENCOUNTER CHALLENGES THAT CAN T ALWAYS BE ANTICIPATED 7HAT CHALLENGES MIGHT PRESENT THEMSELVES 2EDUCED INSURANCE REIMBURSEMENTS FOR OUR RESIDENTS A MALFUNCTIONING HEATING SYSTEM THAT NEEDS REPAIR QUICKLY MORE RESIDENTS REQUIRING

CHARITABLE CARE THAN ANTICIPATED ˆ JUST TO NAME A FEW )T DOESN T TAKE MUCH TO THROW A l NANCIAL CURVEBALL TO ANY WELL CONCEIVED PLAN EVEN WHEN BUDGET LINES INCLUDE RESOURCES FOR CONTINGENCIES 5NRESTRICTED GIFTS ALSO INCREASE 0HOEBE S ABILITY TO SEIZE OPPORTUNITIES THAT PRESENT THEMSELVES AT UNEXPECTED TIMES 4HERE IS NOTHING WORSE THAN DEFERRING A GREAT SERVICE NEEDED IN OUR COMMUNITY BECAUSE FUNDS ARE LACKING 5NRESTRICTED GIFTS FUND MUCH OF OUR IMPORTANT PROGRAMMING 0LEASE CONSIDER PROVIDING RESOURCES THAT GIVE 0HOEBE maneuverability 9OU CAN HELP 0HOEBE HAVE THE ABILITY TO ADJUST TO UNWELCOME SURPRISES OR ADVANCE NEW OPPORTUNITIES TO BETTER SERVE OUR RESIDENTS AND CLIENTS BY MAKING YOUR NEXT GIFT AN UNRESTRICTED GIFT Help Phoebe where the need is greatest!

If you would like to ďŹ nd out more about unrestricted giving please contact Charles Fehr, Director of Institutional Advancement, at 610-794-5153 or cfehr@phoebe.org. You can also learn more about giving options by visiting www.phoebe.org/giving and clicking on gift planning.

Charles L. Fehr, CFRE, Director of Institutional Advancement

www.phoebe.org

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CALENDAR OF EVENTS OCTOBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11

P M Medicare Open Enrollment Information Session 0HOEBE "ERKS !UDITORIUM 7ERNERSVILLE #ALL %XT BY /CTOBER TH TO REGISTER

11 & 12 P M TO P M AND A M TO P M Basket Social 0HOEBE !LLENTOWN (EALTH #ARE #ENTER -OYER (ALL !LLENTOWN #ALL OR E MAIL JWICKEL PHOEBE ORG 20

A M n P M Harvest Festival: 0HOEBE 2ICHLAND /RGANIC &ARMERS -ARKET AND 3USTAINABILITY &AIR 2AIN $ATE &OR MORE INFO CALL

23 & 24 A M n P M AAA Driver Improvement Program 0HOEBE "ERKS 7ERNERSVILLE &IRST TIME ATTENDEES MUST ATTEND BOTH DAYS 0LEASE CALL TO 2360 27

NOVEMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1

P M Phoebe Institute on Aging BeneďŹ t ,EHIGH #OUNTRY #LUB !LLENTOWN #ALL OR E MAIL HHAAS PHOEBE ORG

2

A M n P M Phoebe Institute on Aging Conference ,EHIGH #ARBON #OMMUNITY #OLLEGE 3CHNECKSVILLE 4O REGISTER VISIT PHOEBE ORG PIACONFERENCE

CALL OR E MAIL HHAAS PHOEBE ORG

13

A M n P M Holiday Craft Bazaar 0HOEBE !LLENTOWN (EALTH #ARE #ENTER -OYER (ALL !LLENTOWN #ALL OR E MAIL JWICKEL PHOEBE ORG

15

P M Neighborhood Thanksgiving Service 0HOEBE 7YNCOTE #HAPEL 2360 TO

19

n P M The Second Annual Chef ’s Challenge brought to you by Cura Hospitality in conjunction with Phoebe Ministries 0HOEBE !LLENTOWN (EALTH #ARE #ENTER -OYER (ALL !LLENTOWN ! COMPETITIVE TEAM BASED COOK OFF INCLUDING 0HOEBE 2ESIDENTS AND #URA (OSPITALITY #HEFS #ALL FOR MORE INFO

P M Phoebe Berks Art Show – Meet the Artists 0HOEBE "ERKS !UDITORIUM 7ERNERSVILLE !RTISTS 3USAN 'OODLING AND 'LORIA 5RBAN #ALL OR E MAIL DBERSTLER PHOEBE ORG

PHOEBE BERKS

Holiday Open House

DECEMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3

P M Celebration of Life with Still Small Voice 0HOEBE 2ICHLAND (EALTH #ARE #ENTER 3PRINGHOUSE 0ARK 2ICHLANDTOWN #ALL OR E MAIL DSKRAPITS PHOEBE ORG

3

n P M Phoebe Berks Holiday Open House 0HOEBE "ERKS 7ERNERSVILLE #ALL TO 2360

8

n A M Breakfast with Santa 0HOEBE !LLENTOWN (EALTH #ARE #ENTER -OYER (ALL !LLENTOWN #ALL OR E MAIL JWICKEL PHOEBE ORG

Give yourself the gift of worry free living!

4OUR THE VARIOUS RETIREMENT LIFESTYLE OPTIONS AND LEVELS OF CARE AVAILABLE AT 0HOEBE "ERKS 3TAFF AND RESIDENTS WILL BE ON HAND TO ANSWER QUESTIONS

December 3, 2-4:30 pm RSVP by calling 610-927-8567

Go to phoebe.org/events for more events and all the latest updates.