051016 jaydoc annual report 2016 single pages

Page 1

Annual 20 Report 1 6



JayDoc Free Clinic Executive Directors

Ally Briggs, Harpreet Singh, Jacquelyn Wagner To the Kansas City Community: First and foremost, we would like to thank the Kansas City community and all those who support JayDoc Free Clinic. Without you, none of the services we provide would be possible. 2016 marked another successful year at JayDoc Free Clinic for two reasons: we upheld our mission to provide quality, free healthcare services to those who need it most; secondly, we continued to enrich the education of future physicians and healthcare professionals through invaluable clinical experiences. In JayDoc’s 13th year of operation, we had 2,131 total patient encounters between our general clinic and specialty nights—women’s health initiative project, diabetes, radiology, ophthalmology, dermatology and dental. We thank all our volunteering physicians, health care professionals and students for dedicating their time to make this possible. Our priority as an executive board this year was to seek areas for growth and quality improvement. In the spring, we gathered feedback from health information management and healthpolicy and management students from KU Medical Center. We made several changes and have seen advances in clinic flow and efficiency due to their exceptional input. This fall, we began evaluating our referral process for patients with chronic illnesses. In August of 2015, JayDoc was invited to participate in a $1.9 million grant from the United Health Foundation. Thanks to this generous program, we have had community health workers (CHWs) in our clinic since May of 2016. CHWs facilitate referrals and help patients navigate the healthcare system outside of JayDoc. To supplement this referral process, JayDoc furthered our relationship with Riverview Health Services. They will provide prescription assistance and diabetes education and prevention to our patients. By establishing primary care homes with other safety net clinics in the area, our patients will ultimately receive better care for their unique health concerns. Further, JayDoc will be able to better serve patients with more acute needs. As we march forward with these changes, we are excited to continue strengthening our relationship with the Kansas City community. Lastly, we say goodbye and congratulations to our long-time faculty advisor, Dr. Josh Freeman, as he opens a new chapter in his life. We wish him the best of luck in his retirement and move to Arizona! Thank you to our dedicated volunteers and generous donors for making 2016 so successful. We are excited to see what 2017 has in store for us as JayDoc Free Clinic’s presence within the Greater Kansas City area continues to grow.

Sincerely, Ally Briggs Harpreet Singh Jacquelyn Wagner JayDoc Executive Directors


Operations Jacquelyn Wagner and Anna Pavelonis, Directors In 2016, JayDoc focused on quality improvement of our volunteers, board members and clinic flow. These goals were accomplished through strategic planning board of trustees meetings, internal evaluations and development of a new clinic flow sheet and manual. The main goal for operations is to seek new ways to improve our clinic and our volunteers; this was accomplished in many ways this year. The JayDoc Free Clinic student run board of directors is essential to the quality of the clinic. The communication and teamwork of this board is key to efficiency at JayDoc. We sought to expand this comradery between board members through conducting internal evaluations with the executive directors. Each assistant director was asked to compile a list of their accomplishments, including where they excelled and where they could improve. These documents were reviewed prior to evaluations and each board member participated in a 15-minute conversation with the executive directors. During this time, their progress within their position was acknowledged and they were given the opportunity to critique the executive directors as well. These evaluations provided a chance for internal reviews and constructive criticism to all members of the board to find ways we can advance the clinic for our patients and volunteers. Another way our board efficiency progressed was through the implementation of a meeting agenda. Each board member is asked to complete an agenda on excel describing their topic of announcements prior to our weekly meetings. Following the meetings, board members are asked to fill in the excel sheet with what was accomplished through the announcements and what the future steps are to complete the task at hand. Operations has also increased communication with our administrative assistant and Dr. Lee to sustain an amicable relationship that will foster efficiency and team satisfaction. We seek to expand our communication with Southwest Boulevard Family Clinic members and maintain a sense of comradery between those who have the same ideals as JayDoc. In the future, operations plan to develop a clinic manual for our volunteers to have increased access to the clinic flow protocol. The manual will include general information about JayDoc Free Clinic, supplies locations, detailed description of a patient encounter, information about labs we offer and resources provided by social services. The goal of the implementation of this manual is to provide student volunteers with an increased sense of confidence prior to volunteering at JayDoc. We seek to improve patient outcomes through improving the self-reliance and efficiency of our volunteers. This manual will hopefully increase volunteer participation and decrease patient wait time. These are important goals for operations to achieve.


Research and Education Harpreet Singh and Kaitlyn Carl, Directors Being one of the largest student-run free clinics in the country, JayDoc aims to contribute to the knowledge of the studentrun free clinic community. In 2016, JayDoc had a substantial presence at the Society of Student-Run Free Clinics conference, wherein nine members of the executive board attended and presented original research. Additionally two members of the executive board, Jacquelyn Wagner and Noria McCarther, were elected to the national SSRFC operating committee. Gender

N= 1152

In 2017, our aim is to increase our research efforts at clinic by focusing the director of research and education efforts on facilitating original research in clinic. Already in 2017, we have utilized RedCap training through KUMC to convert all clinic reports into direct data-entry applications. This reduces the time spent on clinic data collection and allows more time to be spent on assisting other directors with research development.

Primary Language

N= 1190

Employer offer insurance?

N= 840

Male

513 (44.5%)

English

576 (48.4%)

Yes

126 (15.0%)

Female

639 (55.5%)

Spanish

561 (47.1%)

No

714 (85.0%)

Age Avg. Age.

Marital Status

N= 1177 35.42

N= 1072

Never married

406 (37.9%)

Married

279 (26.0%)

Separated/Divorced

191 (17.8%)

Not married, but living with partner

164 (15.3%)

Widow/Widower

32 ( 3.0%)

Household Members Avg. # Adults/Household Avg. # Children/Household

2.15 1.43

Ethnicity/Race

N= 1179

Native American

18 ( 1.5%)

Asian/Pacific Islander

37 ( 3.1%)

Black, not Latino

197 (16.7%)

Latino

651 (55.2%)

White, not Latino

241 (20.4%)

Multi-ethnic/other

35 ( 3.0%)

Vietnamese

0 ( 0.0%)

Chinese

6 ( 0.5%)

Other

47 (3.9%)

Insurance

N= 1138

Yes

119 (10.5%)

No

1019 (89.5%)

Highest Education

N= 1131

Never attended school

45 ( 4.0%)

Elementary school (grades 1-8)

273 (24.1%)

Some high school (grades 9-12)

264 (23.3%)

GED or high school graduate

244 (21.6%)

Some college

207 (18.3%)

College graduate or higher

Primary Insurance (If Insured)

98 ( 8.7%)

N= 105

Medicare

37 (35.2%)

Medicaid/Healthwave/ FirstGuard

34 (32.4%)

Employer-sponsored private insurance

25 (23.8%)

Self-purchased private insurance

9 ( 8.6%)

State

N= 1168

Kansas

986 (84.4%)

Missouri

179 (15.3%)

Other

3 ( 0.3%)

Patient Demographics for 2016: *Note: Demographics survey was administered 1/4/16-12/14/16

Do you file taxes?

N= 1038

Yes

537 (51.7%)

No

501 (48.3%)

Do you have a primary provider?

N= 1116

Yes

124 (11.1%)

No

992 (88.9%)

Employment

N= 1103

Employed full-time

210 (19.0%)

Employed part-time

276 (25.0%)

Self-employed

41 ( 3.7%)

Unemployed (less than one year)

151 (13.7%)

Unemployed (more than one year)

99 ( 9.0%)

Homemaker

109 ( 9.9%)

Student

143 (13.0%)

Retired/unable to work/disabled

74 ( 6.7%)

County, State

N= 991

Wyandotte, KS

714 (72.0%)

Johnson, KS

128 (12.9%)

Jackson, MO

126 (12.7%)

Clay, MO

1.3 ( 0.1%)

Other

10 ( 1.0%)


Finance Peter Chow, Director Annual Income JayDoc’s annual budget of approximately $120,000 is among the highest in the nation for student run free health clinics. JayDoc’s day-to-day operating expenses are funded by grants. Thus, all additional fundraising efforts and donations can be applied to JayDoc’s investments and special projects, including enhancing volunteer retention, improving specialty night services and enhancing interprofessional education. This year’s LaunchKU fundraiser raised enough money to allow JayDoc to purchase new sonogram machines for JayDoc’s women’s health night.

Program Expenses JayDoc’s annual program expenses are approximately $120,000. JayDoc’s largest annual expense is the rent at Southwest Boulevard Family Health Care, out of which the clinic operates three nights each week. After rent, the second-largest expense is for JayDoc’s administrative assistant, who works to manage JayDoc during daytime hours. In the past year, JayDoc has begun to integrate tablet computers into the clinic. These tablets currently are used to help manage clinic data and patient satisfaction surveys. Future goals for use of these tablets include facilitation of patient education. Thanks to successful fundraising through LaunchKU this year, JayDoc has also begun to integrate new sonogram machines into clinic for its women’s health night.

Long-Term Investment Projection In an effort to become more financially independent, the JayDoc executive board has taken several steps to ensure the clinic’s sustainability for the future. In 2014, JayDoc worked with KU Endowment Association (KUEA) to invest a portion of our funds into KUEA’s Long-Term Investment Program (LTIP). This program boasts a portfolio diversified both by and within asset classes, including international and domestic equity along with private investments that provide a minimum expected annual interest of 4.6 percent. The LTIP also includes a fixed income to provide stability against market volatility. Since the LTIP’s inception, endowed accounts have seen a net gain of 8.5 percent. Initially, JayDoc invested $50,000 but has since added an additional $100,000 from fundraising and donations into the account. As future boards continue to add to this account, JayDoc’s ultimate goal is to become increasingly self-sustaining, relying less on the continued renewal of yearly grants and instead operating off the interest of the endowed funds.

Granting Organization Support JayDoc is incredibly fortunate to have the support of granting organizations, the KUMC Alumni Association, KUMC Organizations, KU Endowment, and generous other donors. We would like to recognize and thank the granting organizations who helped us operate in 2016, including:

Health Care Foundation of Greater Kansas City

Wyandotte Health Foundation

Gladys Kelce Charitable Lead Annuity Trust

Jewish Heritage Foundation

Vivian & Hymie Charitable Trust


Volunteers Elizabeth Melton, Director JayDoc could not operate without our committed volunteers donating their time to see patients at clinic each week. In order to continue to provide the best care possible, we sought in 2016 to expand on some of the existing positions that students hold in clinic to see how we can best strive to uphold JayDoc’s mission while still benefiting our volunteers with their own educational enrichment.

Administrative Internship We were very excited this year to expand our front desk volunteer position into an internship for our undergraduate pre-medical volunteers. Our front desk volunteers are now formally called administrative interns, and with this new title comes more responsibilities for our interns to be a welcoming, professional first impression that patients see of JayDoc Free Clinic. To launch this internship, we held a training in May 2016 to include all of our undergraduate volunteers – those established already as front desk volunteers and our newly recruited volunteers – to transition everybody into their new roles as administrative interns. This training process was designed to get everybody on the same page first and foremost with the clinic and its operations, but to also include aspects about identities and social determinants of health that our volunteers may not have been exposed to previously. Through a series of presentations and activities related to these topics and others relevant to their specific position trainings, we were able

to start incorporating some population-specific information into the knowledge base that our undergraduate interns have in order to better address the needs of our patients from the start of their encounter at JayDoc. Several of the directors on the executive board compiled a qualitative research project regarding this new administrative internship as well as our social service internship program to begin the process of evaluating the many benefits that JayDoc receives from the involvement of undergraduates at our clinic, as well as the benefits that the interns receive as a result of their experiences at JayDoc. We hope that this research can serve as an impetus to continue to evaluate the undergraduate programs and improve them to best serve both our patients and our interns.

Student Physician Training The executive board is also continually trying to find ways to improve our training and maintenance of medical student volunteers. As many of the more advanced students leave to study for board exams and enter clinical rotations, more responsibility is put on our first-year medical student volunteers to lead patient encounters at JayDoc. This year, we made some significant adjustments to our student physician training to make this transition smooth for our students. We incorporated a discussion with our social service directors to help our new student physicians understand how to integrate social services and community health workers into each patient encounter. We also introduced a new clinic flow sheet to the volunteers to streamline their encounters and provide them with a resource that they can use to guide them when they volunteer. Our hope is that these expansions and improvements in our volunteer department will help JayDoc continue to grow and evolve as a clinic to comprehensively address the needs of our patients.


Physician Relations Matthew DeRuyter , Director In 2016 we focused on recruiting physicians, improving communication within our physician network, and recognizing our volunteer force. JayDoc aimed to recruit new physician volunteers through a variety of methods. First, we presented at an internal medicine residents meeting, giving a short presentation on the mission of JayDoc and how to become involved. We also worked with Dr. Biggs to have family medicine residents volunteer at JayDoc for a month in order to get them exposed and interested. Lastly, we received many referrals and continued to encourage classmates and volunteers to connect the executive board with interested physicians. The process of improving communication with our physicians involved updating our list of volunteers and sending biannual emails containing important announcements. Reorganizing the list allowed us to gain a better understanding of our physician volunteer force by removing individuals no longer interested or in the area. Modifying the list also allowed us to reconnect with physicians who wanted to increase their level of involvement or have a more consistent schedule. Some individuals on this list had not volunteered in a few years and now desired to return to volunteering with JayDoc. Finally, we continued to recognize the excellence of our volunteers by hosting the Volunteer Recognition Ceremony. Over 30 volunteers received awards for their time and hard work that makes JayDoc possible. We are incredibly grateful to our physician volunteers for their dedication to both educating students and serving patients in the community.


Social Services Noria McCarther, Director become overwhelming and limits our ability to see new patients. What our clinic boasts in volunteerism, it lacks in continuity to be able to serve patients with chronic disease management needs. Community health workers can help patients navigate their own complex health needs and properly utilize social and medical resources within their own community. In addition, JayDoc Free Clinic presented research on community health worker integration and its positive effect on patient health at the Annual Society of Student-Run Free Clinics Conference in February 2017. In 2016, the JayDoc social services department worked tirelessly to maintain the improvements established by previous directors. This included ensuring that all social services undergraduate interns were trained through Enroll Wyandotte, a program where community members become certified application counselors for the Affordable Care Act Insurance Marketplace. With this expertise, the interns guided patients through the insurance enrollment process and if eligible, helped provide coverage for patients who would otherwise go uninsured. The number of uninsured patients that seek care at JayDoc is continually increasing and with limited patient follow-up, providing guidance at the point of care is invaluable. In addition to maintaining previous improvements, JayDoc social services revamped its undergraduate volunteer program under the direction of both Ally Briggs, Executive Director and Noria McCarther, Director of Social Services. This consisted of reaching out to multiple undergraduate universities – including University of Kansas, University of Missouri-Kansas City and Rockhurst University – to diversify the application pool of pre-health students. Furthermore, the undergraduate internship was restructured as a one-year position, to boost volunteerism and commitment within a more manageable time frame. Lastly, volunteer orientation attendance and HIPAA certification were required from all volunteers. The orientation included topics such as health equity and social determinants of health. With this training background, undergraduate interns were more prepared to serve our unique patient population and expand their knowledge of health and medicine. In May 2016, JayDoc Free Clinic was officially incorporated as part of a larger grant among Wyandotte County safety-net clinics. This grant staffed our clinic with community health workers over the next three years to assist with patient needs. Despite providing chronic care services at our clinic, the patient load has

Lastly, the director of social services position was expanded to include two co-directors. With the addition of community health workers, increased patient load and increased chronic care needs, the director of social services position has much more responsibility than in past years. This position requires skillful management of complex patient needs within the clinic, assurance of successful chronic care referrals outside of the clinic, and strong community partnerships in between. One co-director will focus on improvement and consistency of internal day-to-day clinic operations and management of volunteers. The other co-director will be wholly focused on forging solid community partnerships with safety-net clinics and health resource organizations in Wyandotte County. This increased commitment to creating a better health network in Wyandotte will help improve the lives of our patients and ensure greater health sustainability once patients leave our clinic doors.


Laboratory and Supplies Ojas Patel, Director In 2016, director of laboratory and supplies focused on building long-lasting sustainable relationships with suppliers, improving lab efficiency and processes and defining interprofessional relationships. Jaydoc is grateful to use lab supplies donated from various organizations. In the past, methods used to track, obtain, and evaluate supplies were inefficient. This year, JayDoc aimed to ensure a consistent, adequate and cost-efficient supply would be available for the clinic. This process began with setting quality controls, taking inventory at timely intervals, recording lab test utilization and becoming more efficient in ordering supplies. After development of new processes, JayDoc established formal agreements with Heart to Heart and worked to maintain CLIA legitimacy. Stable supplies for the clinic and better organization led to ongoing developments to refine protocols with the goal of obtaining lab results in a more timely and efficient manner. Routine guidelines for specific patient populations, such as pregnant women or individuals with diabetes, provide student physicians with a map to follow when predicting which labs will be necessary for their patient. These protocols allowed JayDoc to expedite the ordering of certain tests that are necessary for the patient visit. In addition to improving relationships with suppliers and streamlining lab processes, JayDoc formalized interprofessional relationships as well. For several years, the Clinical Laboratory Scientists students have been volunteering with JayDoc. This year, meeting with the student and faculty coordinators of the CLS program solidified the roles of these volunteers in the clinic as an Interprofessional Specialty Group. The Director of Laboratory and Supplies and the CLS students will be a team with a focus to ensure the JayDoc lab runs efficiently and to provide an interprofesional leadership experience for health care students. One project that will continue in 2017 is moving to a paperless, EMR based lab request system. Moving to a paperless system would potenetially save the clinic $7,000 USD and contribute to a more efficient workflow. Lab requests will hopefully be ordered through the EMR and results could be input directly into the patient’s chart. JayDoc looks forward to maintaining laboratory and supply relationships and continuing to improve lab systems within the clinic.


Information Technology Taylor Drees, Director As technology is continuously improved and integrated in our daily lives, it is important to maintain our current infrastructure and look for new avenues of development to better help our clinic and our patients. For those interested in our clinic, our website has been an excellent resource for patient information, provided services and clinic availability. Throughout the year, our website has been constantly refreshed with new updates, events and social service resources to better engage everyone involved in JayDoc Free Clinic. To better train our volunteers, several new electronic training modules have been added to our website to help students interact with electronic medical records (EMR). Alongside new training protocols, the web modules have been a good resource for students to practice interacting with the patient chart in the EMR to better prepare them for clinic. In an effort to improve security and efficacy of internal board affairs, we have moved over to a new service to host our internal board website. The new website provides a central location to store documents and maintain schedules in an easyto-use fashion. Previously, many of our board resources were scattered among several services. Having everything in a more central location has made it much easier to access needed materials. We are proud of the accomplishments JayDoc was able to achieve this year. As JayDoc continues to expand alongside the University of Kansas School of Medicine, the integration of technology becomes increasingly important in the timely and effective delivery of care to our patients and of information regarding clinic resources and patient education.


Fundraising Laurel Gardner, Director As the 2016-2017 director of fundraising, I have had the privilege of working with many of our clinic’s generous donors who, this past year, contributed to over $35,000 in funds raised for the JayDoc Free Clinic. This success was due in large part to our 12th annual JayRock Benefit Concert. The concert featured Atlanta native Sam Burchfield, along with the local Kansas City duo Barnaby Bright. We began the year with the goal of increasing our total number of sponsors for JayRock in an effort to not only elevate our total fundraising profit but also to increase awareness of JayDoc’s mission throughout the Greater Kansas City community. With the help of our dedicated committee, we secured over 40 sponsorships for our event. Over the summer we worked with experts in health care fundraising to refine our approach to securing sponsorships, with the primary goal of increasing participation of the hospital departments. This change in focus resulted in an increase in department participation from three in 2016 to twelve in 2017, and helped us attain our overall total of $25,000. This winter we held our second annual LaunchKU Campaign with the goal of raising enough funding to purchase a new sonogram machine for our Women’s Health Initiative Program (WHIP). With the help of many generous donors, JayDoc will be able to fulfill this goal to better care for our WHIP night patients. Combining both JayRock and LaunchKU with our annual Royals tailgate, t-shirt sales and restaurant fundraisers, we have created a variety of opportunities to connect with our donors and to build strong relationships to sustain JayDoc Free Clinic the years to come.

JAYDOC BCBS

OF

FREE

KANSAS

CITY,

CLINIC along with KUMC,

&

KU

SOM

presents

JAY ROCK 12 featuring Sam Burchfield & Barnaby Bright FRIDAY, UPTOWN

JANUARY

13

THEATER

DOORS OPEN 6:30pm for VIP 7:00pm for GA 7:45pm SHOWTIME VIP

$35

|

GA

$15

jayrock.jaydocfreeclinic.org All proceeds from this event benefit JayDoc Free Clinic, a student-r un safety-net clinic in Wyandotte County.

KUMC Department of Pediatrics KUMC Department of Neurology


Public Relations Alaina Shine, Director Preventive Health Day In October 2016, JayDoc organized and implemented the clinic’s first Preventive Health Day. During triage shifts at clinic, almost every night a patient seeking preventive health services has to be turned away due to the clinic’s focus on providing acute health care. Realizing preventive health services can have a lasting impact on a patient’s health, JayDoc assembled an interdisciplinary team of medical students, pharmacy students, dietetics and nutrition students, and clinical and laboratory students to provide

with Juntos: Center for Advancing Latino Health and the Greater YMCA of Kansas City to further enhance the patient experience at Preventive Health Day. These organizations provided referrals to diabetes prevention programs for patients who qualified as pre-diabetic. These programs provide patient education, exercise programs and medication management aimed at decreasing the patient’s risk of developing diabetes and other associated health problems. The YMCA also donated HBA1C cartridges to the event to decrease the clinic’s costs. Twenty-nine percent of patients seen at Preventive Health Day qualified for these programs. To better identify our target population for Preventive Health Day, JayDoc has created a tracking method for patients turned away or referred to other clinics for these services. A database will be maintained of patients in need of these services, allowing JayDoc to follow up with these patients directly to offer them appointments at the next Preventive Health Day. Planning for future Preventive Health Days is currently underway with the intention of making it a semi-annual event and eventually a quarterly event. The ultimate goal is to make sure no patient in need of preventive health services in Wyandotte County is turned away.

Community Engagement

preventive health services to our patients on a Saturday morning. We worked with faculty in the Department of Family Medicine to design a onehour appointment focused completely on prevention. JayDoc also partnered

This year, JayDoc Free Clinic strived to improve the clinic’s visibility in the Kansas City community. JayDoc attended numerous community events, including health fairs, in order to engage potential patients and to inform them of all the services JayDoc has to offer. In April, JayDoc attended a health fair at the Seton Center, a social services center in Kansas City, Mo. This event allowed us to interact with many people who were unaware of JayDoc’s ability to provide free health care. JayDoc also attended two health fairs in our own backyard in the Rosedale neighborhood. In July, we attended the “Healthy Kids Healthy Planet Festival” and in October we attended “Healthy Halloween.” Through these events in Rosedale, JayDoc was able to make sure those who are closest geographically to our clinic are the most informed about the work we do. An effort was also made this year to translate all our public relations materials into Spanish. As approximately 50 percent of our patient population speaks Spanish, this ensures that everyone is able to receive information about our clinic.


JayDoc Free Clinic

Mission The JayDoc Free Clinic exists to provide quality healthcare to the underserved populations of Greater Kansas City, while creating invaluable opportunities for students at the University of Kansas to enhance their education in the health professions.

History and Vision JayDoc exists today because Jenny Koontz decided to act on a simple yet radical idea. Koontz was a third-year University of Kansas medical student who was well aware of the stark socioeconomic disparity in the quality of health care offered in the United States today. She wondered what it would look like if medical students — even during the years of their education and training — took on the challenge of alleviating that disparity. Her frustration and her question became the catalyst for JayDoc, a free health clinic that would hurdle the socioeconomic barriers in order to provide quality health care to all. Wyandotte County seemed like a great place to start. Home to the University of Kansas School of Medicine, the area contained a poverty rate of nearly 17 percent in 2003 (six percent above the state average). Countless individuals and families were without insurance necessary to see a doctor. Sure, the Kansas City area safety net clinic network was designed to provide some help, but it was bogged down, its clinics booked months in advance. Clearly Wyandotte County had both the need and the assets for Koontz’s vision. As Koontz saw it, the best way to learn is to do. If medical students had the opportunity to volunteer, they would experience a unique perspective and educational opportunity. First-person encounters with patients in a non-traditional environment would provide up-and-coming doctors with experiences sure to forever shape their practices. Then came the elbow grease. Koontz gathered financial support from her medical student peers and recruited volunteers for a nonprofit organization that would be entirely student-run — from its board of directors to its front desk volunteers. And with that, the dream became the reality. JayDoc continues today in Koontz’s vision, providing healthcare to Greater Kansas City community. Our lab volunteers provide in-house tests, cutting costs and expediting results for patients. Agreements with outside laboratories allow students and doctors to order expensive tests at reduced costs. Our social services division assists patients in finding a permanent medical home for ongoing care. In 2010 we introduced electronic medical records — ensuring we will continue to function astutely with a changing health care field, and providing our volunteer staff with crucial experience for their continued practices. Operations are as strong as ever as we strive to alleviate some of the socioeconomic barriers common in the health care industry, providing a new generation of doctors with grassroots experiences that forever shape their hearts and minds.



300 Southwest Boulevard Kansas City, KS, 66103 (913) 735-3447 jaydocfreeclinic.org


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.