TRENDS
BYO Tech Hoteliers are moving away from the trend of providing guests with in-room tech, like programmed iPads or device specific syncing and charging stations, and are instead moving towards a more universal format. According to Gustaf Burn, head of technology for Morgans Hotel Group, hotel guests bring “ an average of 2.7 devices with them and want to use them without downloading another app.� Hotels are now starting to impliment additional outlets for charging devices and updating websites to be more mobile user friendly.
TRENDS
Go Local Hotels no longer have to look far to bring guests the finest in dining, decor, and entertainment. Locally sourcing goods has proven to be a popular trend within the hospitality industry. When hotels showcase their locally sourced goods they give the guest a sense of being an insider in a foreign city. Whether its the cuisine, artwork, or music, this local movement continues to be a powerful draw for both outsiders and community members alike.
TRENDS
Keep It Fun Hotels looking for a way to stand out from the crowd have started incorporating attention grabbing art installations into their rooms and lobbies. These installations provide a great way to spark conversation and interest in the hotel on both a guest and local level. For example Daddy Longlegs, a themed art hotel in South Africa, features 13 guestrooms that act as an interactive art exhibition with each room having been designed by an artist designer, musician, poet, or photographer.
TRENDS
Tell a Story Hotel guests now see luxury as more than just ameneties and are seeking a travel “experience.” Story-telling through design allows hotels to take guests on an “adventure” throgh their stay at the property and often gives the guest a deeper experience and feeling of the locality in which they are staying.
TRIBE Who Autograph Has The Autograph Collection currently focuses on giving Marriott’s regular customers an escape from the world of chains. They are people who take risks but still value the luxuries and standards that they can expect from Marriott. These are business and leisure travelers who value the cities they are going to and want to truly experience what the location has to offer.
Who We Want Our location in Cincinnati demands that we appeal to the business traveller due to the high number of Fortune 500 Companies in the area. Reports show that corporations will be spending more money on travel, thus more people needing places to stay. 50% of these travelers are Millennials, which gives us another target group. Millennials value things that are unique and genuine. The authentic experience is something that they are willing to pay extra for and they usually do. Quality food and beverage, local goods, and the “new cool place” to be is always on their minds. We are prepared to meet and exceed the expectations of Marriott’s current customers and provide the unique experience that our target market demands. Cincinnati’s addition to the Autograph Collection will be the place to see and be seen in the city as well as the obvious choice for all kinds of travelers.
WHY THEY STAY WITH US The Business Traveler Because The River House is a member of The Autograph Collection, all of our guests are eligible to use their Marriott Rewards points on their stay. We offer them a diversion from the typical business trip and a room that gives them everything they need to get their work done and then hit the town.
The Leisure Traveler Whether they are in town for a Reds game or to check out the new exhibit at the Contemporary Arts Center, our guests will find that The River House is not far from anything worth while. Guests can utilize our complimentary car service that will take them anywhere in within a 2 mile radius of The River House at any time of day to experience all that The Queen City has to offer.
The Local Patron Because of our prime location, The River House is the perfect place to grab a drink after work or before the game. With a bespoke menu in both our bar and restaurant, we stand out in the Cincinnati food scene. Being adjacent to Lytle Park, it is the perfect place to have lunch on a warm summer day. Here at The River House we have fallen in love with Cincinnati and we know you will too.
Our Promise...
Here at the River House, a part of the Autograph Hotel Collection, we pledge to provide our guests with an unforgettably authentic experience that immerses them in the unique local culture of the Queen City.
A Midwestern work ethic...
We know you work hard, and we do too. At then end of the day you need a staff that’s there when you need them. At the River House we’re dedicated to making your stay as memorable as possible and promise that our hardworking staff will do all we can to make your experience truly Cincinnati.
A crafted experience...
Here in Cincinnati the local craftsmen are more industrious than ever. We invite you to indulge in a variety of locally made products compliments of the River House. Enjoy Rhinegiest on tap in our bar The Taft, or relax at the end of the day with Swan Maiden bath products provided in every guestroom. Attention to detail never goes unnoticed in the Q.C.
A place to see and be seen...
Stop by The Taft and allow our in house mixologists to craft a one-of-a-kind libation for you to sip while you enjoy a taste of the local music scene with live performances every Friday night. If food is more your scene, have a seat in The River House’s own gastro-pub The Rhine, where you’ll savor delectable dishes that are truly OTR by head chef Daniel Wright. Upstairs the party continues at our rooftop lounge The Jewel where guests and locals mingle as DJ’s spin and cocktails are served until 4 am.
your own personal pied e terre...
When you travel for work, we understand that you want to feel at home. Here at the River House we strive to do everything we can to create a home away from home. From our Lytle Park guest rooms to the Queen City penthouse suite, you can expect the greatest level of luxury and attention to detail. Unwind with a cocktail at the end of the day on your comfortable sectional and catch up on the latest news with the Cincinnati Enquirer delivered daily. Or pamper yourself in your deluxe steam shower complete with handcrafted toiletries.
USER TOUCHPOINTS
Check-In
Pre-Arrival
Room Entry Entry
The Rhine
Check Out The Jewel
The Taft
PRE-ARRIVAL
ENTRY
At the River House, booking a room is as easy visiting our website or calling our number. Our receptionist staff will take care of all your needs and help you choose the perfect room or suite. In addition, you will touch base with our concierge who will confirm any special requests tailoring your experience. We take this time to inform you of our amenities and services we offer such as the Airport car service. Our valet, meeting you at the airport ensure your luggage is delivered safely. So sit back, relax and enjoy the ride. See you soon!
When guest arrive to the hotel either via Taxi or our car service you will be greeted by our Valet and bellhop. They will have reviewed your booking details the day of your arrival and will provide the luggage services you have requested. Our doorman Paul, will greet you as you pass under our marquee and direct you to check-in just ahead at the reception desk. Enjoy your stay, Ms. Williams
Check- IN From the moment you enter our lobby our refined style infused with Cincinnati’s culture will leave you with stories to tell. Weather you a local grabbing a drink or a guest checking into your room our receptionist are ready to help. At our main reception desk, you will receive your room keys and Cincinnati map. Guests will be directed to our concierge where they will meet their main contact throughout their stay. We have the River House Experience card has all our services, amentites, and local events.
ROOM ENTRY Upon entering your room you will notice the historic brass numbering plates. Attention to detail is ingrained no matter how small. As you open the door you will see a traditional Servatii pretzel displayed on the side table along with fresh flowers. Your luggage has been stowed in the closet. Any personal requests or drink will be in your mini bar. Once your settled, sneak a view of the city and head down to The Taft for a drink or a delectable dish at The Rhine.
The Taft
The Rhine
Local breweries such as Rhinegeist and Christian Morelain Brewery Company put their twist on a craft beer. Come sit down at the bar and taste the tradition of Arnold’s 1861 Porter Nitro which was the first beer brewed when Morelain Brewery opened Over-The-Rhine. Our mixologists are secret chemists so put them to the test with our signature Dorthy Draper cocktail.
This pub is home to dishes that are deliciously Cincinnati. Daniel Wright, our head chef knows true Cincinnati culture and is well known for his restaurants that populate OTR. The Rhine is a top hangout spot for locals and guests throughout the week with speciality dishes and live music every Friday night. Our hostess will seat you and our waiters give a great history of the dishes and the stories behind them. Our wood-fired grill brings out the savory flavors like nothing else. Our bar connects to the restaurant so join us for tapas and drinks.
The jewel Here at the River House our rooftop lounge is another jewel in our Queen’s crown. See Cincinnati sparkle from the 6th floor. It is an open terrace that surrounds the top floor so you view our city from all sides. Enjoy a glass or two of champagne and mingle. Locals come party after the game and is the place to let loose. Our DJ master B. Michaels keeps the energy beating until 4 am. The Jewel is can be booked for private events.
The Find To ensure the end of your stay is relaxing and smooth our concierge will confirm luggage and transportation arrangements. If traveling by air our car service will pick up directly from our lobby and your luggage will be delivered. Room keys and final details can be arranged at the reception desk. You can chill in our lounge area and check up on e-mails while waiting for the car. We hope your stay gave you a taste of Cincinnati. Pop into our store The Find, and take back a locally made art piece, soap, or drink that you treasured during your stay. See you around!