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Lac La Biche County
LAC LA BICHE COUNTY NEWCOMERS GUIDE
LIVING IN
2 Newcomers Guide 04 07 08
Newcomers Guide 3 TABLE OF CONTENTS 01 GETTING STARTED 05 Living in Lac La Biche County 07 LLBC Facts 08 Living in Canada 11 Indigenous Peoples 13 Ways to Learn about Indigenous Culture Locally 02 SETTLING IN 17 Personal Safety 20 Telephone and Internet 21 Transportation 22 Alberta Vehicle Registration 23 Sending and Receiving Mail 24 Lac La Biche County Libraries 25 Finding Community 29 Finding Work 03 FINDING A PLACE TO LIVE 31 Renting 32 Buying a Home 33 Utilities 04 MONEY AND BANKING 35 Banking 37 Taxes 05 HEALTH CARE 37 Alberta Health Services 41 Other Health Services: Pharmacies, Dental, Eye Exams, Mental Health 06 EDUCATION 41 Preschool to Grade 12 46 College, University, and Continuing Education 48 Daycare 07 HELP FOR INDIVIDUALS AND FAMILIES 51 Homelessness 51 Recreation Assistance 51 Food Banks 52 Supports for People with Disabilities 08 LEGAL SYSTEM, GOVERNMENT, AND IMMIGRATION 54 Government 55 Legal System 58 Immigration and Citizenship 01 02 03 05 06

LIVING IN LAC LA BICHE COUNTY

As your playground of opportunity, Lac La Biche County is a community of choice in northeastern Alberta. The hamlets of Lac La Biche and Plamondon are the urban service areas for a municipality covering more than 12,000 square kilometres. Rolling farmland, panoramic lake views and tranquil forests are all right in our backyard.

Our community has all the amenities you need to live, learn, work, raise a family or retire here. Lac La Biche County has abundant resources, a pristine environment and room for you and your family to grow.

Welcome.

Newcomers Guide 5
6 Newcomers Guide Portions of Kikino Métis Settlement To Grassland 55 55 36 881 866 867 Portion of Bu alo Lake Métis Settlement To Edmonton 858 663 To Fort McMurray To Conklin To Cold Lake N 63 Beaver Lake Cree Nation

LLBC FACTS

Population:

7,673

Age of residents: 0-19—25.2%, 20-64—56.9%, 65+ —17.9%

There are two urban centres within the County’s borders: Lac La Biche and Plamondon.

Hours of sunshine per year: 2,880

Average rainfall per year: 48.8 cm

Average snowfall per year: 124 cm

There are dozens of municipal and provincial parks and recreation areas.

Lac La Biche County is on the 54th parallel north, the same latitude as parts of southern Alaska and northern Europe.

The hamlet of Lac La Biche is the second-oldest settled community in Alberta.

The region has over 150 lakes and more than 1,200 camping stalls.

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LIVING IN CANADA

IMPORTANT DOCUMENTS

If you are a new permanent resident of Canada, you should obtain the following essential documents soon after you arrive.

Permanent Resident Card

The permanent resident card is the official proof of your status as a permanent resident in Canada. All permanent residents who want to re-enter Canada on a commercial carrier (airplane, boat, bus or train) must show this card. You can also use your permanent resident card as an identification document (ID) in various circumstances – for example, to request other government documents (health card, Social Insurance Number (SIN)), to access government services or to open a bank account.

www.cic.gc.ca/english/ information/ pr-card

Social Insurance Number (SIN)

You should apply for a SIN as soon as possible after you arrive in Canada.

A SIN is a nine-digit number provided by Service Canada. You will need this number to work in Canada or to apply for government programs and benefits.

Most newcomers receive a SIN application upon their arrival in Canada. If you did not, you can get a form at:

Service Canada Office

Provincial Building

9503 Beaverhill Road

Lac La Biche, AB T0A 2C0

For more information about the SIN, consult www.servicecanada.gc.ca/ eng/sc/sin. You can also call Service Canada at 1-800-206-7218 (select option 3).

Health Card

In Canada, governments pay for many aspects of health care using money collected from taxes. This means that you do not pay for most services when you go to a doctor, clinic or hospital. For more details on Canada’s health-care system, see the section on Health care in Canada. You will need a health insurance card to get health care in Canada. You must present this card each time you need medical services.

You can get an application at a doctor’s office, a hospital, a pharmacy or an immigrant-serving organization.

Alberta Health and Wellness

www.health.alberta.ca 780-427-7164

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ADDITIONAL TOOLS AND RESOURCES FOR NEWCOMERS

Welcome to Alberta

If you have just arrived in the province, now is a good time to review some key resources and identify where you might need support in the weeks and months to come. These supports will help you build a better career for yourself here in Alberta.

https://alis.alberta.ca/tools-andresources/resources-for-newcomers/

Opportunity Alberta Guide

Every year, people from across Canada and all over the world come to Alberta as their place of choice to work and live. Alberta has a high standard of living, diverse and welcoming communities, stunning landscapes, a focus on economic growth and creating jobs, and abundant opportunities for entrepreneurs.

https://t.ly/BlOi

Newcomer.ca

The Newcomer.ca is an educational repository for newcomers providing how-to guides, informative articles, stories, resources, and services. Our mission is to educate, empower, and elevate new immigrants through information, advising, and entertainment.

The Newcomer seeks to convey reliable, relevant, and up to date information on various topics, including life in Canada, education, employment, and business, among others, to support new immigrants throughout their journey to Canada. We hope to provide newcomers with the information and resources necessary to help them succeed anywhere in the country.

https://thenewcomer.ca

Welcome to Canada: Publications for Newcomers

Immigration, Refugees and Citizenship Canada has information on Canadian laws, health care, and settlement services.

https://cic.gc.ca/English/resources/ publications/welcome/index.asp

Service Canada

Service Canada helps people access federal government services and benefits.

https://servicecanada.gc.ca

Canada Child Benefit

The Canada Child Benefit (CCB) is administered by the Canada Revenue Agency (CRA). It is a tax-free monthly payment made to eligible families to help with the cost of raising children under 18 years of age.

Canada child benefit (CCB)Canada.ca

AHS Translation Services

Alberta Health Services (AHS) offers a range of Interpretation and Translation Services to ensure patients and healthcare providers have the tools they need to effectively and safely communicate with each other. For more information, contact translation. services@ahs.ca via email.

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Your Resident Card, Social Insurance Number and Health Card are confidential. Only provide your information when required.

INDIGENOUS PEOPLES

There are more than 1.6 million Indigenous peoples in Canada, and more than 600 different Indigenous communities. The people who are Indigenous to Canada belong to 3 groups – First Nations, Métis, and Inuit.

First Nations people have lived in Alberta since time immemorial, which means before memory or record. Tens of thousands of First Nations people were here when Europeans arrived and colonized in Alberta in the mid-18th century.

The Métis people are descended from both Indigenous and European ancestors, and their culture reflects this blended heritage. Alberta is the only Canadian province with government-recognized Métis lands. Two of these Métis Settlements, Buffalo Lake and Kikino (which means “our home” in Cree), are found in Lac La Biche region.

The Inuit are from the northern regions of Canada.

There are many stereotypes and prejudices toward the people who are Indigenous to Canada. This comes from the history of how European settlers treated the Indigenous peoples.

INDIGENOUS PEOPLES AND EUROPEAN HISTORY

Long before the first Europeans came to North America, the Indigenous peoples of the country now called Canada managed their lands with their own systems of government, laws, traditions, and economies. They had (and still have) their own languages, ceremonies, traditions, cultures, and spiritual beliefs.

When explorers arrived in North America, their countries were fighting for power and control over land all around the world. Many of the settlers here did not recognize Indigenous peoples at all, or their laws, governments, cultures, beliefs, or relationships.

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Heart Lake Pow Wow Buffalo Lake Mėtis Settlement Rodeo Beaver Lake Cree Nation Pow Wow Kikino Silverbirch Rodeo & Celebration Days, Kikino Mėtis Settlement

In 1867, the Government of Canada was formed. The government created the Indian Act, which was a law governing Indigenous peoples. It controlled every aspect of their lives and tried to erase their cultures and ways of life. Indigenous peoples have always fought against the oppression of the Indian Act and colonization, and for the recognition of their rights. Amnesty International, the United Nations, and the Canadian Human Rights Commission have called the Indian Act a human rights abuse.

One of the darkest periods in the history of Canada was the creation of residential schools, which aimed to destroy the culture of First Nations, Métis, and Inuit peoples. The Government of Canada took thousands of Indigenous children away from their homes and families. They were put in schools far from their homes. They had to learn English and were stripped of their language, culture, and Indigenous identity. Most children suffered terrible abuses at the schools. The last official residential school closed in 1996.

The lasting damage and trauma caused by residential schools – and many other examples of injustice and racism in Canada’s history – still negatively affect Indigenous peoples, families, and communities today, as well as the country as a whole. 1

1 https://welcomebc.ca/start-your-life-in-B-C/ documents/BM-Newcomers-Guide-English.aspx

Lac La Biche County Land Acknowledgment

We respectfully acknowledge the traditional and ancestral lands of the First Nations peoples of Treaty 6, Treaty 8 and Treaty 10 territories and the Homeland of the Métis people. Lac La Biche County continues to be home to Indigenous peoples since time immemorial, and we recognize the vital contributions of Indigenous culture, history and perspectives in our shared past, present and future.

What is a land acknowledgment?

A Land Acknowledgement is a statement, verbal or in writing, that recognizes the land as the traditional territory of the Indigenous peoples who call it home, especially before the arrival of non-Indigenous peoples (settlers) and colonization.

A Land Acknowledgement recognizes the enduring, spiritual relationship that exists between Indigenous peoples and their traditional territories.

It also recognizes the Treaty relationships that exist between Indigenous and non-Indigenous peoples. Much of Western Canada, including what is now Lac La Biche County, is covered by Numbered Treaties. These are nationto-nation agreements intended to last “as long as the sun shines, the grass grows and the river flows.”

Land Acknowledgements have become common since the Truth and Reconciliation Commission of Canada’s 94 Calls To Action were released in 2015. The commission urged all levels of government to change policies and programs to help repair the harm caused by Canada’s residential school system, and to move the cause of reconciliation forward.

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Lac La Biche Mission operated as a federally funded residential school from 1893 to 1898.

WAYS TO LEARN ABOUT CULTURE AND HISTORY:

ASSOCIATION CANADIENNE-FRANÇAISE DE L’ALBERTARÉGIONALE DE PLAMONDON - LAC LA BICHE (ACFA)

780-798-3896 • direction.plamondon@acfa.ab.ca • https://plamondon.acfa.ab.ca Facebook: ACFAPlamondon • Instagram: acfaplamondonlaclabiche

We are 1 of 14 regional offices throughout Alberta that promote and support the French language, culture and French-Canadian history through services, programming, activities and events throughout the year.

Our Philip Menard Cultural Centre has a 165-person capacity hall and kitchen available to rent. No memberships are required. Everyone is welcome.

BEAVER LAKE CREE NATION AND HEART LAKE FIRST NATION POW WOWS

beaverlakecreenation.ca • heartlakefirstnation.com

Since time immemorial, Pow Wows have been special occasions for Indigenous Nations to meet, trade and celebrate their culture. Today, people of all backgrounds are welcome to attend Pow Wows, spectate and learn. Traditional dancers wear beautiful and elaborate regalia, and every Pow Wow dance has a story and a purpose. The women’s Jingle Dress Dance, for example, is a healing dance with a unique sound.

COMFORT CAMPING TIPIS AT SIR WINSTON CHURCHILL PROVINCIAL PARK

For tipi bookings: reserve.albertaparks.ca • 1-877-537-2757

The tipi (mîkiwahp, in Cree) is one of the most recognizable icons of First Nations culture, used by tribes across the Great Plains and Canadian Prairies. Twin tipis stand proudly above the shores of Lac La Biche Lake, inviting you to spend a night in culturally immersed comfort. Every aspect of a traditional tipi is steeped in meaning, and guests wanting an even richer experience can contact the Lac La Biche Canadian Native Friendship Centre to arrange cultural programming.

HIDEAWAY ADVENTURE GROUNDS LTD.

hideawayadventuregrounds.ca • 780-623-8885

hideawayadventure@gmail.com

Township Road 624, Kikino Métis Settlement

Connect with nature, culture and yourself. Have your eyes, mind and heart opened while experiencing the sheer joy of being on the land. At Hideaway Adventure Grounds, you have the opportunity to unplug while learning traditional Métis teachings that bring you closer to Mother Earth and introduce you to Indigenous ways of knowing and ways of life. Practice shelter-building, finding medicinal plants, leathercraft and more in an endless aspen forest, and spend your nights in luxurious canvas wall tents.

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INDIGENOUS SPIRIT CREATIONS AT LAC LA BICHE CANADIAN NATIVE FRIENDSHIP CENTRE

Llb-cnfc.com • 780-623-3249 • spirit@llb-cnfc.com 10105 Churchill Drive, Lac La Biche

Support Indigenous artisans and entrepreneurs from near and far when you shop at the local Friendship Centre. Indigenous Spirit Creations sells Indigenous-made products and gifts, from authentic traditional dreamcatchers to pandemic-era facemasks. Originally founded to empower the region’s Indigenous peoples, the Friendship Centre also works to promote and share Indigenous culture with others, so ask about joining programs, attending events or connecting with cultural ambassadors.

LAC LA BICHE MISSION NATIONAL HISTORIC SITE

Site 640 Comp 2 RR 2 • Open daily during the summer months, open for private tours and events year-round

The Lac La Biche Mission (Lieu historique national de la Mission du Lac La Biche) was an important landmark of the fur trade era and the colonial age that followed. At one point it was known as l’entrepot du nord, “warehouse of the north,” and it had pride of place in a network that stretched across the Prairies and into the Northwest. Take a guided tour of this picturesque National Historic Site, complete with heritage buildings and informative exhibits. 780-623-3274 • laclabichemission.com • llbhs@mcsnet.ca

LAC LA BICHE MUSEUM

9910 101 Avenue, Lac La Biche • 780-623-1727 laclabichemuseum.com

Immerse yourself in the backstory of the Lac La Biche Region, from prehistory to modern times. Discover the people and events that shaped our community, meet the wildlife of the boreal forest, learn more about local indigenous cultures, and take a close-up look at unique treasures that have stories all their own.

MÉTIS CROSSING

Metiscrossing.org • 780-656-2229

17339 Victoria Trail, Smoky Lake County

Past and present come together at this 500-acre site, Alberta’s first major Métis destination, overlooking the North Saskatchewan River and built on original Métis river lots. Restored homesteads, modern facilities and the land itself combine to tell the ongoing story of the Métis people. Visitors can explore the site and its exhibits, try their hands at traditional crafts, taste culturally inspired dishes, spend a night in a Métis trapper’s tent or the new boutique lodge and more.

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ALKAREEM MOSQUE- LAC LA BICHE MUSLIM ASSOCIATION

780-623-4578 • Open 24 hours a day for prayers

Canada’s second and North America’s third Mosque was built in 1958 in Lac La Biche to serve local and visiting Arab community, largely of Lebanese origin. Religious classes are held for children, women, and men. Tours are available to the public, please call for more information.

PIMACHIOWIN CULTURAL INTERPRETIVE CENTRE

780-689-2170 • 17207 Buffalo Lake Drive, Buffalo Lake Métis Settlement

Open 8:30 a.m. to 4:30 p.m. Monday-Friday

Buffalo Lake is one of two Métis Settlements in Lac La Biche Region. The Métis are a distinct Indigenous people in Canada, descended from European fur traders who married Indigenous women. Métis culture, therefore, is a vibrant fusion of Indigenous and European traditions. Buffalo Lake’s Cultural Interpretive Centre shares community history and artifacts with visitors. Call ahead to find out if cultural programming and other experiences for visitors are available.

PLAMONDON MUSEUM

98 Ave, Plamondon • Call 780-798-3193 to arrange a tour.

The hamlet of Plamondon is one of Alberta’s official bilingual settlements. Indigenous, French-Canadian, Russian Old Believer and other cultures have come together to create this unique corner of the region. Francophone pioneers settled in this beautiful valley in the early 1900s, learning to survive and prosper from local Métis families. Artifacts on display at Plamondon District Museum range from 20 years old to millions of years old! The museum also hosts local Indigenous artifacts and Indigenous genealogy records from 1810 to 2008, as well as pioneer family genealogies dating from 1908.

PORTAGE COLLEGE MUSEUM OF ABORIGINAL PEOPLES’ ART AND ARTIFACTS

780-623-6693 • portagecollege.ca/museum

Portage College is home to over 2,000 traditional and contemporary Indigenous art pieces, including the world’s only permanent collection of works by Professional Native Indian Artists Inc.

Take a self-guided exploration of the First Nations, Métis and Inuit art displays, or call ahead to arrange an in-depth guided tour. Every piece is a window into the histories, lifeways and worldviews of Indigenous peoples from coast to coast to coast. During the school year, ask about the college’s Native Cultural Arts program – demonstrations of traditional art forms like hide tanning may be possible. Alternatively, join a workshop to craft your very own souvenir or purchase a one-of-a-kind masterpiece from the gallery store.

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PERSONAL SAFETY

Canada does not have a high crime rate. However, it is still important to protect yourself and your belongings. Thieves can steal physical belongings and your personal information. They can use your personal information to commit a crime or steal your money. This is called identity theft. Keep important documents and information in a safe place.3

FRAUD AND SCAMS

Tricking people into giving money is called “fraud” or “scamming”. People can try to scare you into thinking that you owe money to the government, and that you will be in trouble if you do not pay them. Phone scammers may call you and ask for information, such as your bank account number or credit card number. Scammers often pretend to be from the government. You may get a call from someone saying they are with the Government of Canada or Revenue Canada. They may say that you owe them money, or that they need to check your bank account or credit card number. Hang up immediately. Governments in Canada will never make a call like that.4

If you think someone may be trying to scam you, call the police and review the following resources.

Scam Prevention and the Canada Revenue Agency – https://canada. ca/en/revenue-agency/corporate/ security/protect-yourself-againstfraud.html

The Royal Canadian Mounted Police (RCMP) website has information about online crime and internet safety – https://rcmp-grc.gc.ca/cycp-cpcj/issi/index-eng.htm

The Canadian government has information about how to protect your personal information – http:// priv.gc.ca/en/for-individuals

3 https://welcomebc.ca/start-your-lifein-B-C/documents/BM-NewcomersGuide-English.aspx

4 https://welcomebc.ca/start-your-lifein-B-C/documents/BM-NewcomersGuide-English.aspx

Newcomers Guide 17

EMERGENCIES

In most places in Alberta, the emergency phone number for fire, police, and ambulance is 9-1-1. When you call 9-1-1, an operator will answer the phone. The operator will ask if you need police, fire, or ambulance.

Make a Grab-and-Go Bag

It’s a good idea to make grab-andgo emergency bags for your home, workplace and vehicle. Include:

• Food (ready to eat) and water

• Phone charger and battery bank

Preparing for Emergencies Albertans need to be prepared for many emergencies.

Every home in Alberta should have a Home Emergency Plan. It will help you:

• find important information

• stay connected with each other

• stay safe

• stay calm and focused

Every home should also have an emergency kit and Grab-and-Go Bags. An emergency kit has tools and supplies to help people in your home stay comfortable and safe for at least 7 days. Make your kit before an emergency so you are ready.

• Small battery-powered or handcrank radio

• Battery-powered or hand-crank flashlight

• Extra batteries

• Small first-aid kit and personal medications

• Personal toiletries and items, such as an extra pair of glasses or contact lenses

• Copy of your emergency plan

• Copies of important documents, such as insurance papers and identification

• Cash in small bills

• Local map with your family meeting place identified

• Seasonal clothing and an emergency blanket

• Pen and notepad

• Whistle

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Keeping Our Community Safe

LAC LA BICHE COUNTY PEACE OFFICERS & RCMP

Who should you call?

Lac La Biche County Peace Officers and the local RCMP detachment work together to keep our community safe, but they have different responsibilities.

RCMP

Immediate Assistance: 911

• Any life-threatening emergency

• A crime in progress

• Impaired drivers

• Motor vehicle collisions

Non-emergency: 780-623-4380

• Theft of property and items

• Theft of a vehicle

• Break-ins or thefts where the suspect is gone

• Suspicious vehicle, person or activity

• Non-urgent cases where immediate police attendance is not crucial

IN AN EMERGENCY, ALWAYS CALL 911.

Peace Officers

Complaint line: 780-623-6767

Community Standards Bylaw

• Unsafe, unsightly, or untidy yards

• Land use and zoning complaints

• Derelict buildings

• Homeless encampments

• Illegal trash disposal and littering

• Graffiti

• Loitering

• Excessive noise during County quiet time (11 pm - 7 am weekdays, 11 pm - 9 am holidays)

School Resource Officer

• Incidents that happen in a school setting

• Bullying or harassment

Traffic Safety Bylaw

• Speeding complaints

• Insecure loads

• Commercial vehicles and overweight complaints

Other

• Fire permits (Fire Protection Bylaw)

• Animal control (Responsible Pet Ownership Bylaw)

• Public intoxication

• Harassment/Fighting (Community Safety Bylaw)

Newcomers Guide 19

IN-PERSON

Residents can set-up a mobile device or home internet in-person at TwinTel and Smiley’s.

TwinTel provides sales and services of the latest technology solutions for all your communications needs. If you are looking to set up a Telus device or service in person, visit TwinTel.

TELUS – TwinTel Communications Ltd. 10203 101 Avenue

Lac La Biche, AB 780-623-2848

Smiley’s provides mobile devices for business and consumer, as well as residential internet and TV on behalf of Bell.

Bell - Smiley’s Furniture, Appliances & Electronics

10040 101 Ave

Lac la Biche, AB 780-623-4142

BY PHONE OR ONLINE

TELUS Mobility Technical Support

1-866-558-2273

TELUS Home Internet and TV Services

1-888-811-2323

https://www.telus.com/en

MCSNET Internet

High-speed internet throughout Rural Alberta

Local: 780-645-4417

Toll Free: 1-866-390-3928

Email: customerservice@mcsnet.ca

Fax: 780-645-5745

STARLINK Internet

Starlink is the world’s first and largest satellite constellation using a low Earth orbit to deliver broadband internet capable of supporting streaming, online gaming, video calls and more.

Lac La Biche County

https://www.starlink.com

Telus Fibre Optic Service Area

20 Newcomers Guide
AND INTERNET Lac La Biche County makes no representation or warrant es regarding the nformation contained n th inc ud ng without l mitation whether sa d information s accurate or complete Persons using this documen at their own r sk, and Lac La Biche County sha have no liabi ty to such persons for any loss or damage wha document shall not be copied or distributed to any person w thout the express written consent of Lac La B ch Base Map compi ed from the Provinc al Title Mapping D g ta Base Spat al Data Warehouse Ltd November 2021 © 2022 Lac La Biche County Al R ghts Reserved Map Produced: June7 2022 Project on: UTM
TELEPHONE
Subject Property
In 2021, TELUS in partnership with Lac La Biche County installed Fibre Optic internet in the green highlighted areas shown on the map of above. Plamondon
Lac La Biche OPTIC INTERNET
FIBRE

TRANSPORTATION

PUBLIC TRANSPORTATION

Community Access Bus Service

Lac La Biche County’s Community Access service that helps lowincome families, those with limited transportation access, seniors, and people with disabilities, get around our community. Our aim is to provide improved access to health care, shopping, educational services, and recreational activities.

The bus is available Monday-Friday from 10:00 am to 6:00 pm, and 10:00 am – 4:00 pm on Saturday. Please call 780-404-3480 to arrange pick-up.

The Community Access Paratransit Service is available to seniors and people with disabilities travelling within the County. Paratransit provides affordable door-to-door transportation, helping people run errands, access medical care and attend social events.

The Paratransit bus must be prebooked. It is available Monday-Friday from 9:00 am to 5:30 pm, and 10:30 am – 4:30 pm on Saturday. Please call 780-623-6763 to arrange pick-up.

Community Access Bus Fees

$2 per ride, or $5 per family (up to four dependents per adult)

*Please have the correct fare. The driver cannot provide change.

There are also punch passes available for purchase at the Bold Center:

• $20 individual punch pass: 12 rides

• $50 family punch pass: 12 family rides

Taxi Services

Dan “O”s Taxi and Chauffeur Services is locally owned & operated by Danny W. Kruk, serving Lac La Biche and surrounding areas. Also available for deliveries, expediting and hot shot services.

Hours: 8:00 am – 2:00 am daily

780-623-1114

Red Arrow

Travel by bus to Fort McMurray or Edmonton by bus. Red Arrow is a private coach bus with daily routes. Catch the bus from Boyle or Grassland. View the schedule or book your bus ticket online at https://www.redarrow.ca or call 1-800-232-1958.

Bus Depot - Grassland Esso Gas Station

HWY 63 Grassland, AB 780-525-2900

Please note Grassland is ~48 km west of the hamlet of Lac La Biche.

Newcomers Guide 21

ALBERTA VEHICLE REGISTRATION

If you are moving here from within Alberta:

Change of Address for Vehicle Registration

If you change your address, you are required by law to update your address information within 14 days. To do this, you must visit a registry agent. There is no government fee to update the address information on your vehicle registration. You have three options available: your updated registration certificate can be mailed to you free of charge, it can be printed right away at the registry agent office (for a service fee) or you may renew your registration early, extend your term, and update the address simultaneously. When you renew your registration early, you will only pay the regular renewal fees, the address change is free. For a list of fees, see the Registry Agent.

Lost/Stolen Plates or Registration

If you wish to declare your licence plates lost or stolen and require no replacement, you should report the loss to the police and visit a registry agent office to fill out a licence plate declaration form. To replace your lost or stolen plate, year sticker or registration, you will be required to provide your operator’s (driver’s) licence or two pieces of identification as well as your licence plate number to a Registry Agent and pay the required fee.

If you are moving here from another province:

Residency Requirements for Registration

If you are a new resident of Alberta, you must register your vehicle(s) and obtain an Alberta driver’s licence within 90 days of moving to the province, even if you travel outside Alberta during those 90 days.

If you are temporarily working in Alberta but are a legal resident of a jurisdiction outside Alberta, you may continue to use the valid registration and plates from your home jurisdiction up to a maximum of 183 days in a calendar year (January through December). However, you must obtain an Alberta registration if your vehicle has been in Alberta over the 183 day limit. You must also have valid insurance on the vehicle.

Vehicles registered outside Alberta will require an out-of-province vehicle inspection by a licensed facility. Visit the registry office on Main Street to pick up the required forms and start the process.

If you are visiting Alberta, you may use your valid registration and plates (with valid insurance) from your home jurisdiction, provided you do not take up residency in Alberta. However, if you do take up Alberta residency, you must obtain Alberta registration and plates within 90 days.

If you are staying in Alberta as a full-time student and attending an accredited institution or working here as part of a co-op program of study, you may use your valid registration and licence plates from your home jurisdiction. You must also have valid insurance on the vehicle and the registration must contain your name (either exclusively or jointly with another individual(s)). You should also carry proof (a letter) from the accredited institution verifying your fulltime student status for presentation to a law enforcement officer should it be required.

The above rules apply to private (noncommercial) vehicles only.

SENDING AND RECEIVING MAIL

CANADA POST

Lac La Biche Post Office 10204 101 Street

Lac La Biche, AB 780-623-4715

Canada Post Crescent Drugs Ltd. 10029 101 Street

Lac La Biche, AB 780-623-4059

DHL/LOOMIS/CANPAR

Multi Test

67127 Mission Rd #101

Lac La Biche, AB 780-623-3914

FEDEX AND PUROLATOR

The Stitchin’ Man 10229 101 Ave

Lac La Biche, AB 780-623-7277

Lac La Biche Transport Ltd.

Trucking Company 66569 Range Rd 143

Lac La Biche, AB 780-623-4711

UPS

HighPoint Clothing and Skate Shop 10247 101 Ave

Lac La Biche, AB 780-623-2880

Did you know?

You can see the World’s Largest and Longest Arrow at the Lac La Biche County Gun & Archery Range, located off of Mission Road.

Built to scale from a 19 16 aluminum arrow, the total length of the arrow is over 80 feet long.

Newcomers
23
Guide
photo: Rene Schaub

LAC LA BICHE COUNTY LIBRARIES

The Lac La Biche County Libraries (LLBCL) are members of the Northern Lights Library System (NLLS) and are a registered charity governed by the Provincial Libraries Act and Regulations.

Memberships are free for any person residing in Lac La Biche County or living on reserve in Alberta. We have books, multilingual resources, kits, Internet access, Wi-Fi, DVD’s, magazines, Daisy CD’s, e- Resources, kits, video games, board games, recording studio, musical instrument lending library and so much more. In fact, your library card gives people access to over 4.5 million print materials.

Stuart MacPherson

8702 91 Avenue (attached to the Bold Centre)

Lac La Biche, AB 780-623-7467

Ecole Plamondon 9814 100 St Plamondon, AB 780-798-3852

Visit http://llbcl.ca for more information on Lac La Biche County Libraries services, programs and events.

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FINDING COMMUNITY

FAMILY AND COMMUNITY SUPPORT SERVICES (FCSS)

FCSS

FCSS is a partnership between the province of Alberta and the local municipality. Programs are funded by the municipality and the province to provide proactive and preventive social services that enhance the wellbeing of individuals, families, and the community. For information about current programs, check out the latest Community Activity Guide or follow FCSS on Facebook.

FCSS Young Family Connections

FCSS Young Family Connections is a program available for families with children up to six years old. The program provides supports in the form of parenting workshops, parent/child development sessions, and parent resource and child development library.

Lac La Biche County FCSS also has its own toy lending library based out of the indoor playground at the Bold Centre. Toys include building blocks, bikes, parachutes, puzzles and more. This program is free and open to all families, especially those with children 0 to 6 years of age. For more information, give them a call at 780-623-6365.

FCSS

8702 91 Ave (Bold Centre)

Lac La Biche, AB 780-623-6365

Did you know?

Lac La Biche County offers programs and activities

Lac La Biche County’s FCSS and Community Development

department focuses on social programs that enhance residents’ quality of life and bring community members together.

RECREATION

Lac La Biche County is home to a wealth of recreation options and attractions, from state-of-theart indoor facilities to secluded wilderness retreats. Programs and amenities to suit a variety of lifestyles and fitness levels are offered at the Bold Center and Portage Pool. In the great outdoors, you can explore the islands of Sir Winston Churchill Provincial Park, lounge on the beach in McArthur Park, nordic ski at Shaw Lake and more.

For more information about fitness classes, other recreational programming, and equipment rentals check out the latest version of the Community Activity Guide.

For information about tourist attractions and things to do in the region, check out the Lac La Biche Region Visitor Guide

Physical copies of both guides can be found at County buildings.

Newcomers Guide 25
to all ages of youth
help them socialize and develop community connection.
to

PARKS, PLAYGROUNDS & OPEN SPACES

Welcoming by nature isn’t just a tagline in Lac La Biche County, it’s a way of life. The County maintains dozens of outdoor areas for public use, including beaches and boat launches, parks and playgrounds, skating rinks and walking trails.

Notable parks in the area include:

Alexander Hamilton Park - This park includes a disc golf course, a trout pond (which doubles as a skating loop in the winter), a picnic shelter and fire pits, community garden, and an offleash area for dogs.

Community garden plot applications are available each spring through the County’s environment department.

McArthur Park & Paul Richard Memorial Spray Park - Located along the lakeshore behind McArthur Place, McArthur Park features a beach, playground, spray park, picnic tables, beach volleyball court and an outdoor adult exercise park.

A list of the parks and playgrounds in the area can be found on the County’s website: laclabichecounty.com

PROVINCIAL PARKS

Beaver Lake Provincial Recreation Area

Sand, sun and surf are all on the itinerary. The large beach on the north shore of Beaver Lake is a great staging area for a day of boating, fishing or swimming. Individual and group camping facilities are available.

Crow Lake Provincial Park

Crow Lake Provincial Park offers camping, fishing, and canoeing/ kayaking and is easily accessible from Highway 63. Motorized boats are not allowed on the lake. The campground amenities are basic but there are opportunities to spot local wildlife in the nearby Crow Lake Ecological Reserve.

Lakeland Provincial Park & Lakeland Recreation Area

A combined 590 square kms of protected area covers 11 major lakes, all connected by 45 kms worth of trails and portages through unspoiled wilderness. Mother Nature isn’t just your neighbour here – she’s your roommate.

Sir Winston Churchill Provincial Park

Alberta’s only park of islands protects a unique environment, beloved by nature enthusiasts. The park is renowned for old-growth forests and birdwatching opportunities. The main island features a variety of camping options, multiple beaches and yearround hiking trails.

26 Newcomers Guide
only backcountry canoe circuit is in Lakeland Provincial Park.
Did you know? Alberta’s
Dumasfield Park

LAC LA BICHE GOLF & COUNTRY CLUB

A beautiful 18-hole golf course overlooks Lac La Biche Lake. The hilltop clubhouse and driving range offer excellent views of the lake, with the hamlet of Lac La Biche visible in the distance. The par-72 course has a mixture of wide, narrow, straight, dogleg, hazardous and hazard-free holes.

Lac La Biche Golf & Country Club is six kilometres northeast of the hamlet of Lac La Biche, on the way to Sir Winston Churchill Provincial Park. Club and cart rentals are available.

https://www.golflaclabiche.ca/

Newcomers Guide 27
Sir Winston Churchill Provincial Park Lakeland Canoe Circuit Elinor Lake Lac La Biche Golf Course

SENIORS’ CENTRES

Lac La Biche Heritage Society 10112 102 Ave

Lac La Biche, AB 780-623-8350

VOLUNTEERING

Volunteering is an important part of community life. It is a good way to meet new people, learn new skills, get Canadian work experience, and become part of the community. Most communities need volunteers. There are often volunteer opportunities at hospitals, libraries, and community organizations. If you find an organization you want to help, contact them directly and ask if they need volunteers.

For more information on volunteerism, please contact Chenée Miller, Community Development Outreach Worker for Lac La Biche County FCSS, at 780-623-6361.

Did you know?

FCSS offers regular programming for seniors. Join us at Seniors’ Aquafit or Coffee & Connection. Seniors’ are also welcome to attend general adult programming like Board Games & Beyond or Crafting Connections.

28 Newcomers Guide

FINDING WORK

LAKELAND EMPLOYMENT SERVICES

Lakeland Employment Services works with Albertans who are having a hard time finding and keeping work to overcome employment barriers and provide the supports they need to get and stay employed. They can help you write a resume and cover letter, search for a job, and more.

10263 – 101 Avenue

Lac La Biche, AB 780-627-3071

TRIBAL CHIEFS EMPLOYMENT & TRAINING SERVICES ASSOCIATION

Tribal Chiefs Employment and Training Services Association helps indigenous people overcome employment barriers.

Learn more at https://www.tcetsa.ca/

LOCAL JOB BOARDS

Popular national job boards include https://www.jobbank.gc.ca/home and https://ca.indeed.com/. Here are some local online listings to add to your search:

Lakeland Today

https://www.lakelandtoday.ca/ classifieds/job-listings

Lac La Biche County

https://llbc.startdate.ca/#/

Portage College

https://www.portagecollege.ca/ student-employment

https://www.portagecollege.ca/ Careers-at-Portage

Your Local Buzz

https://www.yourlocalbuzz.ca/helpwanted/category/list

Newcomers Guide 29
WE’RE RECRUITING. Will you answer the call? fireservices@laclabichecounty.com

RENTING

Whenever you are renting, be it an apartment, duplex or part of a house, you will pay rent monthly. Utilities, laundry, parking, internet, and television may or may not be included in your rental agreement. Some landlords will ask for a lease agreement. You will also pay a deposit that will be refunded when you move out if there are no damages to the building.

In Alberta, the Residential Tenancies Act (RTA) applies to most people who rent the place where they live. This law sets out the rights and responsibilities that apply to landlords and tenants.

Find more information here: https:// www.alberta.ca/information-forlandlords-and-tenants.aspx

TENANTS INSURANCE

When you rent, the dwelling is insured by the owner but your personal property is not. You should insure your household and personal possessions with tenant insurance.

Western Financial Group – Lac La Biche Insurance Broker 10123 101 Ave

Lac La Biche, AB 780-623-2668

Piquette Insurance Services Ltd. –The Co-operators 10116 101 Ave

Lac La Biche, AB 780-623-4314

Brokerlink 10117 101Ave

Lac La Biche, AB 780-623-4246

AFFORDABLE HOUSING AND RENT ASSISTANCE

The Government of Alberta subsidizes housing to ensure Albertans have housing options they can afford that meet their needs. See below for the 4 types of provincially-subsidized housing.

Government also provides a monthly benefit to Albertans with low income to subsidize their rent. To learn about eligibility and how to apply visit – https://www.alberta.ca/rentassistance.aspx

Métis Urban Housing Corporation & Métis Capital Housing

780-452-6440

1-877-458-8684

https://www.metishousing.ca

Métis Capital Housing offers subsidized and affordable housing for Métis families, as well as options for Métis seniors.

Greater North Foundation 10204 104 Ave

Lac La Biche, AB 780-623-3331

https://www.greaternorthfoundation. ca

The Greater North Foundation has been serving the affordable housing needs of the citizens living in our Member Municipalities since 1960. We offer several housing solutions for seniors and for low-income families and individuals.

Make a checklist before you move in: Make sure you have a signed Residential Tenancy Agreement Check for damage Arrange for services and utilities Buy tenant’s insurance Newcomers Guide 31

BUYING A HOME

Properties for sale are listed online. You can also contact a local real estate agent. Some businesses provide public bulletin boards with property listings. For more information:

Remax 10214 101 Avenue

Lac La Biche, AB 780-623-2514

www.labicherealty.alberta.remax.ca

Century 21 Lakeland Real Estate 10107 102 Avenue

Lac La Biche, AB 780-623-2100

www.c21.ca

Royal LePage Lakeland Real Estate 10140 102 Street

Lac La Biche, AB 780-623-2634

https://www.royallepage.ca/en/ab/ lac-la-biche-county/

Seller Direct – Norther Homes Realty

Tracy Lord

https://www. sellerdirectnorthernhomes.com/ tracylord

DC Art & Design Studio
Hamlet of Lac La Biche photo:

Key Contacts for County Utilities:

Natural gas including leaks: 780-623-7494

Water and sewer: 780-623-7494

Safety code inquiries and inspections: 1-866-554-5048

(The Inspection Group)

UTILITIES

WATER

Water is available through the municipal water system in the hamlets of Lac La Biche and Plamondon as well as in many of the surrounding subdivisions.

To access County water service, residents must fill out a Utility Application and Agreement form and return it to County Centre. The form can be found on the County’s website under “Utilities”.

County Centre

13422 HWY 881

Lac La Biche, AB 780-623-1747

Residents in rural areas without a connection to the municipal water and sewer lines will need to have water delivered by a third-party or haul their own water. Water fill stations are located at the Lac La Biche Airport and in Plamondon.

ELECTRICITY

Apply for electricity hook-ups with:

EPCOR

780-310-4300 (toll-free in Alberta)

https://epcor.com

FortisAlberta

780-310-9473

https://fortisalberta.com

NATURAL GAS

There are two Natural Gas providers for Lac La Biche County. For the hamlet of Lac La Biche and immediately surrounding area call:

Lac La Biche CountyCounty Centre

13422 HWY 881

Lac La Biche, AB 780-623-1747

For Lac La Biche rural areas and for Plamondon, call:

Lac La Biche Natural Gas Co-Op Ltd.

122 Parker Rd

Lac La Biche, AB 780-623-4000

www.llngascoop.com

Newcomers Guide 33
County Centre

BANKING

OPENING A BANK ACCOUNT

You can open an account at a bank, credit union, or trust company. Get information about different bank accounts and different companies before you choose. Find out about the kinds of accounts and what the fees are. Sometimes, you can be charged when you put in (deposit), move (transfer), or take out (withdraw) your money. Some accounts pay interest on the money in your accounts. Ask questions about banking fees and interest rates.

Types of Accounts

Chequing Accounts

A chequing account lets you use a special piece of paper (cheque) to pay someone. Most Canadians do not write cheques anymore. Most Canadians use online banking and debit cards for everyday transactions and purchases. Some chequing accounts charge monthly service fees. Some charge for different transactions. Most chequing accounts do not pay interest.

Savings Accounts

All savings accounts pay interest. Different banks give different interest rates. Most savings accounts do not allow you to write cheques.

Paying by Cash, Debit Card, Credit Card, or Cheque

Many Canadians use cash to pay for items, however, most now use debit and credit cards. Debit cards let you pay money straight out of your bank account. Credit cards let you buy things now and pay for them later. You can get credit cards from banks, department stores, and gas companies. If you do not pay the full amount of your monthly credit card bill, you must pay interest. You should protect your debit and credit cards the same way you protect your money. Keep them in a safe place. You need a

secret number (personal identification number or PIN) to use your debit card and credit card. Be sure to protect your PIN.

Some Canadians use their debit card or their credit card through their smartphone, and in some places can pay for items by scanning the phone screen. You can also “tap” your credit or debit card when you pay for items. With “tap”, you do not have to enter your PIN. 5

5 https://welcomebc.ca/start-your-life-in-B-C/documents/BM-Newcomers-Guide-English.aspx

Did you know?

The local economy is powered by several industries, most notably oil and gas, forestry, tourism and agriculture. The areas largest employers, however, tend to be in the public service sector, including Portage College, Northern Lights School Division, Lac La Biche County and the provincial government.

The region boasts two busy hamlets – Plamondon and Lac La Biche – that have a variety of retail outlets, grocery stores, gas stations, hotels, recreational facilities, museums and professional services. While Alberta does not have a provincial sales tax, most products are subject to the federal five percent (5%) Goods and Services Tax (GST), which will be applied at the time of purchase.

Newcomers Guide 35

For more information about banking, The Canadian Bankers Association website can answer many questions about banking in Canada – https:// cba.ca/newcomers-to-canada

Find information about choosing the right bank account, credit and debit cards, mobile payments, cheques, mortgages, online security, and many other banking topics visit - https:// cba.ca/opening-a-bank-account

LOCAL BANKS

The banks and credit unions with locations in Lac La Biche and Plamondon are:

Scotiabank

10202 101 Avenue, Lac La Biche

Monday-Friday 9:30am-4pm

780-623-4445

www.scotiabank.com

CIBC

10126 101 Avenue, Lac La Biche

Monday-Friday: 9:30am-5pm

780-623-4418

www.cibc.com

Servus Credit Union

10209 101 Avenue, Lac La Biche

Monday-Friday 9:30am-4pm

780-623-8121

www.servus.ca

ATB Financial

10039 101 Street, Lac La Biche

Monday-Friday: 9:30am-5pm

780-623-4446

www.atb.com

Servus Credit Union

101 Main Street, Plamondon

Monday-Friday 9:30am-4pm

780-798-3877

www.servus.ca

ATB Financial

1-10004 101 Avenue, Plamondon

Monday-Friday: 9:30am-4pm

780-798-3783

www.atb.com

PAY CHEQUE / EARNINGS

According to Alberta Labour Standards, employees must be paid at least twice per month unless they are on a monthly salary. If your employer pays you by cheque, you must deposit the cheque into your bank account or receive cash for it at the bank. You employer may also pay you by direct deposit, meaning that your salary will be paid directly into your bank account. The employer will make some deductions from your pay to submit to the government. Your cheque stub will show the amounts deducted. Cheque deductions may include: 6

Canada Pension Plan (CPP) –contributions to Canada’s pension plan system which will provide you with a small part of your income once you have retired. Retirement age in Canada is 65.

Employment Insurance (EI) – this supports the plan that provides benefits to those who are not currently working.

Income Tax – this amount goes to the government to provide programs and services.

Other Deductions – some employers have other deductions for union dues, parking fees, health plans, and dental benefits.

36 Newcomers Guide

TAXES

PAYING TAXES

Canadians pay taxes on money they earn and on most things they buy. Governments use these taxes to pay for services such as roads, parks, community centres, medical care, welfare, schools, and universities.

Income Tax

All adults living in Alberta should file (fill in and send) an income tax return (form) each year. You must send the form to the federal government. The form tells how much tax you should pay on your income. If your income is high, you may pay more tax. If your income is low, you may pay less tax. The income tax form also helps you find out if you can apply for tax credits and other benefits.

Employers deduct (take) income tax from employees’ pay cheques and pay it to the government.

You also must report income from outside Canada. Even if you did not earn any money in Canada, you should still file your federal income taxes. 7

For more information, visit the Canada Revenue Agency website – https://www.cra.gc.ca

6 https://welcomebc.ca/start-your-life-inB-C/documents/BM-Newcomers-GuideEnglish.aspx

7 https://welcomebc.ca/start-your-life-inB-C/documents/BM-Newcomers-GuideEnglish.aspx

TAX PREPARATION SERVICES

H&R Block

10107 102 Ave #103

Lac La Biche, AB 780-623-2457

Lori Girard Professional Corporation 10116 101 Ave #1653

Lac La Biche, AB 780-623-9393

Bookkeeping Plus Services Ltd.

10004 102 Ave

Lac La Biche, AB 780-623-1845

Gail Broadbent Professional Corporation 10263 101 Ave

Lac La Biche, AB 780-623-3735

Walter Ryl 10140 101 Ave

Lac La Biche, AB 780-623-3463

Lac La Biche County FCSS Income Tax Program – Free for low-income individuals and families with simple tax situations. Call to book an appointment.

Bold Centre 8702 91 Ave

Lac La Biche, AB 780-623-6745

Newcomers Guide 37

ALBERTA HEALTH SERVICES

ALBERTA HEALTH CARD

Basic health care services are free of charge to people who have an Alberta Health Services card. To apply for this card, go to Community Health at the Provincial Building and fill out the application form. You will need two pieces of identification. As a permanent resident you will be able to apply immediately. The form will be processed in 60-90 days and the card is mailed to your home address.

Each family member will have a health card and this card is shown every time you visit a doctor or receive some sort of medical care. This card does not cover dental and eye care services. Your employer may have extra health benefits that cover some of these costs.

Lac La Biche Community Health Services

Provincial Building 9503 Beaverhill Road Lac La Biche, AB 780-623-4471

Alberta Health Services General Inquiries Phone: 780-427-1432, or 310-0000 (Toll Free)

For more information on Alberta health insurance and benefits, doctors, hospitals and facilities and other healthcare supports and information please visit – https:// www.alberta.ca/health-wellness. aspx

ALBERTA HEALTH CARE (AHCIP) FOR NEWCOMERS

In Alberta, all legal residents are entitled to health care that is administered as part of the Alberta Health Care Insurance Plan (AHCIP). Alberta Health Care, AHCIP, covers all medically necessary services, including some dental and oral surgical health services. In Alberta, a patient’s doctor is responsible for determining when a procedure or service is medically necessary. For more information, visit https:// moving2canada.com/living/ healthcare/alberta-health-care-ahcipnewcomers/#jump_1

ALBERTA HEALTH LINK

Phone: 8-1-1

For out-of-province or internet phone users, call 1-866-408-5465

Alberta Health Link provides a 24/7 telephone service for health problems that are not emergencies. You will be asked to give your Alberta Health card number and will speak to a registered nurse who will give you advice on what to do for your health concern. Health Link will help you decide if you should go to the emergency room or to see your family doctor for treatment. There is no charge to use Health Link.

Remember, in a medical emergency, to always call 911 or visit the nearest emergency department.

Newcomers Guide 39

HEALTH SERVICES

W. J Cadzow Health Care Centre

9110 93 St.

Lac La Biche, AB 780-623-4404

The Lac La Biche W.J Cadzow Health Care Centre is a hospital facility that provides a full range of primary care. Laboratory, diagnostic imaging, and x-ray services are provided by a referral from your doctor. There are also speech therapy, physiotherapy, and occupational therapy services available at the centre. For a medical emergency call 911 and a dispatcher will send an ambulance.

Associated Medical Clinic

101 Avenue

Lac La Biche, AB 780-623-4421

To get a family doctor you must make an appointment with one of the family doctors in this clinic. To find out which doctors are accepting new patients, or to make an appointment with an available doctor, call the clinic’s number above.

Lac La Biche Community Health Services

Provincial Building

9503 Beaverhill Road

Lac La Biche, AB 780-623-4471

Community Health provides immunizations for children from two months through to 14 years old. Dental health checks are also available for young children. Community Healthy also provides homecare, healthcare supports for individuals living at home and the Healthy Babies Program. The program offers services to vulnerable pregnant women to ensure you and your baby will be healthy before, during and after delivery. Call Community Health Services to book an appointment.

Tree De La Vie Midwifery Inc.

9735 99 Street Plamondon, AB

780-798-2395

https://treedelavie.weebly.com

Tree De La Vie Midwifery midwives will guide you through prenatal and postnatal care. Hospital and homebirth available - including waterbirth! Tree De La Vie Midwifery appointments are covered by Alberta Health Services.

Home Care

9503 Beaverhill Road

Lac La Biche, AB

780-623-4471 Ex 2

Provides medical support for people so they can live in their own homes. Home Care helps people who live at home and need support such as:

• Care after surgery

• Long-term care

• Palliative care

• Respite services

A case manager, who is usually a nurse, will meet with the clients and help decide what services will best support them.

40 Newcomers Guide
Did you know? If you see a Safe Place poster or sticker in a business window, it means this location is a safe place for victims of hate crimes and harassment to call the Peace Officers at 780-623-6767 and wait for help to arrive. In an emergency, always call 911. SAFE PL ACE LacLaBicheCounty.com

OTHER HEALTH SERVICES

OTHER LOCAL HEALTH SERVICES

Lakeland Chiropractic

9706 Beaverhill Rd.

Lac La Biche, AB

780-623-4650

Dr. Deutscher Chiropractic Clinic

9922 100 Ave

Plamondon, AB

780-798-0284

Lakeland Wellness Collective

10037-101 St.

Lac La Biche, AB

519-375-5917

Lac La Biche Massage Therapy Clinic

Suite 241, Twin Resource Center

2nd floor- Elevator Access (all the way down the hallway)

10107 - 102 Ave

Lac La Biche, AB

780-404-6042

https://llbmassageclinic.com

Rosa Therapeutic Massage

Lac La Biche

10 Nipewon Rd. #204

Lac La Biche, AB

780-327-9619

https://rosatheraputicmassage.ca

Just Breathe Massage

10 Nipewon Rd.

Lac La Biche, AB

780-404-7745

Vitality Centre Health Foods

9706 Beaver Hill Rd

Lac La Biche, AB

780-623-4600

PHARMACIES

Crescent I.D.A. Drugs

10029 101 Ave

Lac La Biche, AB

780-623-4059

Guardian – Cedar Pharmacy 10017 Alberta Ave

Lac La Biche, AB 780-623-4151

Value Drug Mart

10133 101 Ave

Lac La Biche, AB 780-623-4370

Loblaw Pharmacy 10527 101 Ave (inside Britton’s Independent Grocer)

Lac La Biche, AB 780-623-6410

Lac La Biche Pharmacy 10105 101 Ave

Lac La Biche, AB 780-627-3271

DENTAL

Gateway Dental Clinic 10213 101 St.

Lac La Biche, AB 780-623-4226

Explore Dental Hygiene 10101 101 Ave

Lac La Biche, AB 780-623-9528

EYE EXAMS AND EYEGLASSES

Generations Eye Care

10121 101 Ave

Lac La Biche, AB 780-623-2020

Newcomers Guide 41

MENTAL HEALTH

Dragonfly Center

9531 94 Ave

Lac La Biche, AB 1-866-300-4325

Dragonfly Centre provides free and confidential Sexual Assault Services in northern Alberta. We believe that everyone should have access to specialized sexual violence services to support their healing journey.

Alberta Supports – Addiction and Mental Health

9503 Beaver Hill Rd. Lac La Biche, AB 780-623-5215

After Hours 1-866-644-5135

Community Addiction and Mental Health services are available to individuals across their lifespan dealing with symptoms of mental illness and / or having issues with substance use.

A free walk-in clinic is available each Wednesday between 1:00 pm and 3:00 pm. Call 780-623-5230 for more information.

42 Newcomers Guide
Did you know? Your County in Touch is a free monthly newsletter for residents, providing information about the County’s programs, services and more. Subscribe online: https://www. laclabichecounty.com/p/ resident-newsletter

PRESCHOOL TO GRADE 12

EARLY YEARS TO GRADE 12

The government of Alberta sets laws and regulations to make sure every child in Alberta gets a good education. All children between the ages of 5 and 16 must be receiving an education. In Lac La Biche County we have the Northern Lights Public School Division, Lakeland Catholic School Division, the Francophone School Division, and two First Nations communities with authority over on-reserve schools. We also have three Aboriginal Head Start programs what are available as well as three playschools, two of which are operated by the Northern Lights School Division. There are also homeschooling options available.

Aboriginal Head Start Programs (3-5 years)

Buffalo Lake Head Start

Caslan, AB, 780-689-3855

Kikino Aboriginal Head Start Kikino, AB 780-623-7001

Lac La Biche Aboriginal Head Start

10147 105 St.

Lac La Biche, AB 780-623-3641

ahs.laclabiche@gmail.com

Amisk Community School

Beaver Lake Cree Nation Bag 5000

Lac La Biche, AB 780-623-4548

Heart Lake Kohls School

Heart Lake First Nation

PO Box 1619

Lac La Biche, AB 780-623-2330

East Central Francophone Education Region

École Sainte-Catherine (PreK - 12)

The school provides a program to answer the francization needs of each student from preschool to Grade 12. The resource used for assessment, support and follow-up is the “Seuil repères’’ and is published by Alberta Education.

10309-102 Avenue

Lac La Biche, AB

780-623-8386

stecatherine@centreest.ca

https://saintecatherine.centreest.ca/ en/

École Beauséjour (PreK - 12)

The school and French Parents Education Society (SPEF) work together to provide French preschool.

PO Box 180, 9725 99 Street

Plamondon, AB 780-798-2045

ebeausejour@centreest.ca

https://beausejour.centreest.ca/

Lakeland Catholic School Division

Light of Christ Catholic School (PreK - 12)

Offers English classes for preschool to grade 12 and French Immersion for preschool to grade 6.

10140 104 Street

Lac La Biche, AB 780-623-3667

https://lcc.lrcssd.ca/

Newcomers Guide 45

Northern Lights Public School Division

Care to Learn Preschool (Ages 3-5)

PO Box 870, 10220-101 Avenue

Lac La Biche, AB

780-623-4414

https://www.nlpsab.ca/

Vera M. Welsh Elementary School (K-3)

PO Box 55, 9912 103 Street

Lac La Biche, AB

780-623-4672

https://www.veramwelshschool.ca/

Caslan School (K- 8)

PO Box 8, 4903 50 Avenue

Caslan, Alberta

780-689-2118

https://www.caslanschool.ca/

Aurora Middle School (Grades 4-8)

PO Box 780, 9108 103 Street

Lac La Biche, AB

780-623-4129

https://www.auroramiddleschool.ca/

J.A. Williams High School (Grades 9-12)

PO Box 480, 8702 91st Avenue

Lac La Biche, AB

780-623-4271

https://www.jawilliamsschool.ca/

Kikino School (K-Grade 8)

General Delivery

Kikino, AB

780-623-3153

http://kikinoschool.ca/

École Plamondon School (Pre-K - 12)

This is a trilingual school: English

Pre-K-12 // Russian Bilingual K-5

PO Box 90, 9814 – 100 Street

Plamondon, AB

Phone: 780-798-3840

https://www.ecoleplamondonschool.

ca

Lac La Biche Outreach School (Grades 9-12)

PO Box 1859, 10220 99 Ave.

Lac La Biche, AB

780-623-2658

https://www.northernlightsoutreach. ca/locations/lac-la-biche-regional-outreach

Wandering River School (K-6)

PO Box 30, 5001 53 Street

Wandering River, AB

780-771-3939

https://www.wanderingriverschool.ca/

COLLEGE, UNIVERSITY & CONTINUING EDUCATION

POST-SECONDARY EDUCATION

After Grade 12, many students continue their education. This is called post-secondary education.

People can study many different subjects at college, university, or institutions. Programs include arts, education, sciences, technology, medicine, nursing, engineering, and law. It takes about 4 years of fulltime study to complete a bachelor’s degree. After earning a bachelor’s degree, you can go on to earn a master’s or a doctorate (graduate) degree.

You can also get diplomas and certificates. Some public colleges and institutes offer university transfer programs. You can take courses at a college or institute, then transfer to a university to finish your degree. The university will check the classes you took and may give you credit for them. Our local college, Portage College, offers a university transfer program.

46 Newcomers Guide

Portage College – Lac La Biche Campus

PO Box 417, 9531 94 Ave.

Lac La Biche, AB

780-623-5551

Toll-Free: 1-866-623-5551 www.portagecollege.ca

The Portage College Lac La Biche Campus provides a unique learning environment for all students. With top-notch facilities and small class sizes, Portage College can offer the best of both worlds. Whether you’re picturing yourself in trades, human services, arts, environmental, health care, business, or furthering your education, Portage College has you covered. To learn about programs at Portage College, visit their website or check out their viewbook here: https://portageviewbook.ca/

Lac La Biche County Law Enforcement Training Program

Lac La Biche County in partnership with Portage College and Alberta Justice and Solicitor General provides high-quality training for new and existing law enforcement and other first responder professionals. Twice a year, the County offers the Community Peace Officer Induction Program (CPOIP), which prepares individuals from across Canada in becoming Peace Officers.

The training program delivers highly motivational training with a focus on safety and following the most up to date industry standards and best practices. To learn more, visit the County’s website: https:// www.laclabichecounty.com/p/lawenforcement-training-program

OTHER LOCAL RESOURCES FOR ADULT LEARNING

Community Futures

10106 102 Avenue

Lac La Biche, AB

780-623-2662

Community Futures has been helping rural Alberta entrepreneurs for over 30 years with guidance, business loans, training, and free resources. Get everything you need to succeed with flexible loans, business tools, and support. The experienced team at Community Futures will give you expert guidance on how to improve your business plan or marketing strategy so that you’re ready for success.

Community Learning Lac La Biche 10020 102 Ave.

Lac La Biche, AB 780-623-2477

llbpal@telusplanet.net

Community Learning hosts adult learning courses, a community literacy program and provides social support service, senior support services, food security services. Community Learning also runs the Stone Soup Food Centre which provides food to marginalized, isolated and senior populations.

Check for a list of courses at http:// communitylearningllb.ca/courses/

Lac La Biche Canadian Native Friendship Centre 10105 Churchill Drive

Lac La Biche, AB 780-623-3249

The Lac La Biche Canadian Native Friendship Centre is a non-profit organization dedicated to offering culturally sensitive community support services and programming.

Newcomers Guide 47

DAYCARE

CHILD CARE

It’s All About Play Family Centre

10206 Avenue 103 Street

Lac La Biche, AB

780-623-4500

muganebz@mcsnet.ca

www.itsallaboutplayfamilycenter.com

The center provides care for children aged 0-6. The centre also runs an Out of School Care Program for children aged 6-12 years during the months of July and August. Childcare subsidy is available for those who qualify through the Government of Alberta.

Little Sprouts Childcare Centre 10309 102nd Ave (École Sainte-Catherine)

Lac La Biche, AB

780-623-4110

little_sproutschildcare@live.com

The centre is open from MondayFriday: 7:30 am to 4:30 pm and uses Flight – Alberta’s Early Learning and Care Framework.

L’étoile boréale de Plamondon 9725 99 St Plamondon, AB (780) 404-6689

etoile.boreale@fpfa.ab.ca ssgalberta.ca/parents/etoile-boreale

Francophone daycare in Plamondon for children ages 19 months to 5 years old.

Child Mind Cenovus Play Centre 8702 91 Avenue (Bold Centre) Lac La Biche, AB

780-623-6365

Child Mind provides a free indoor playground (parent-supervised) as well as paid babysitting. Visit our Facebook page for the most current updates and schedules: https://www. facebook.com/llbparent.link

48 Newcomers Guide
Newcomers Guide 49

HOMELESSNESS

If you do not have a safe place to stay, you can go to an emergency shelter. Emergency shelters are free. People who work at an emergency shelter can help you look for a new place to live. They can also provide food, clothing, showers, and other things you may need.

Lakeland Out of the Elements Shelter 9016 Pinelands Road, Alexander Hamilton Park, Lac La Biche, AB, Canada, Alberta

Lakeland Out of the Elements Shelter provides emergency shelters for anyone who is homeless.

Hope Haven - Emergency Accommodations for Women and Children

780-623-3100

Hope Haven is open for intakes 24 hours a day, 7 days a week to accommodate women and children that are fleeing abusive family or social situations. Hope Haven serves individuals living in Lac La Biche County and surrounding communities, including residents of all municipalities and indigenous communities.

RECREATION ASSISTANCE

Fair Access Fee Assistance Program Income should not be a barrier to participation. The Fair Access Fee Assistance program offers the following activities up to a maximum of $250 per person per calendar year: recreation all access pass (to Bold Center, Portage Pool and Plamondon Arena), Recreation & Culture programs, Family & Community Support Services (FCSS) program, and Community Access Bus pass.

Application forms are available in County recreation facilities or online at https://boldcenter.ca/wp-content/ uploads/2021/07/2021-Fair-AccessApplication-Form.pdf

KidSport

KidSport Lac La Biche provides grants of up to $500/year per kid to help cover the costs of registration fees so that all kids aged 18 and under in Lac La Biche can play a season of sport. Learn more at https://kidsportcanada. ca/alberta/lac-la-biche.

FOOD BANKS

If you cannot afford to buy enough food, you may be eligible to receive free food from a food bank. They may also offer programs about healthy eating, cooking, and managing money. Each food bank has different services. Some can help you find other services in the community.

Food banks are not run by the government. People donate (give) food and money to the food bank. Anyone can donate. You can find food bank donation boxes in grocery stores, churches, community centres, and other places.

Waskaysoo Community Foodbank Service

10105 Churchill Drive Lac La Biche, AB 780-623-3249

Available by appointment, call to book a time:

Wednesdays 9:30 am – 3:30 pm (Closed for lunch from 12-1 pm) Thursdays 9:30 am – 12:00 pm

Kookum’s Kitchen

10105 Churchill Drive Lac La Biche, AB 780-623-3249

Free soup and Bannock take out meal every Wednesday from 11:30 am – 12:30 pm. Call by 4:00 pm the Tuesday before to place your order and pick-up time.

Stone Soup

10140 102 Street Unit 101 Lac La Biche, AB 780-623-2477

Monday – Friday, 1:00 - 4:00 pm

Newcomers Guide 51

SUPPORTS FOR PEOPLE WITH DISABILITIES

Lac La Biche Disability Services

10018 103 Ave

Lac La Biche, AB

780-623-2800

https://www.llbds.ca

Lac La Biche Disability Services is a community based not-for-profit organization that serves and supports children and adults who live with a disability. The organization offers respite programs, home living support, and more.

Lac La Biche AISH Office

9503 Beaverhill Road

Provincial Building

Lac La Biche, AB

780-623-5361

Assured Income for the Severely Handicapped (AISH) is a Government of Alberta program that provides financial and health benefits for eligible Albertans with a permanent medical conditions that prevent them from earning a living.

Community Learning Lac La Biche 10020 102 Ave.

Lac La Biche, AB 780-623-2477

llbpal@telusplanet.net

Community Learning offers form completion including AISH (Assured Income for the Severely Handicapped) and Social Assistance application.

Get more information about AISH and other supports by visiting –www.alberta.ca/contact-aish.aspx

52 Newcomers Guide
Provincial Building Disability Services Community Learning

Tuesdays - hamlet of Lac La Biche

Wednesdays - hamlet of Plamondon and Churchill Gates, Claude Lake, Clearwater Cove, Deer Meadows, Holowachuk Estates, Lac La Biche West, Lakeview Estates, Mission Spruce Bay, Summit Heights, Sunset Bay, Ulliac Beach, Young’s Beach and Wedgewood/Green Banks, Mission Village Phase 2.

Please Note: Residents who don’t have curbside pick-up service can take waste and recyclables to a landfill or transfer station during regular operating hours. Residents can dispose of waste and recycling materials for free at landfills and transfer stations year-round if their loads weigh less than 500 kg (1102 lb).

green@laclabichecounty.com •

Newcomers Guide 53 A weekly
and
collection service is provided to
percentage of
processed.
waste
recycling
residents in the hamlets of Lac La Biche and Plamondon and rural subdivisions. This helps to ensure a large
locally generated waste is efficiently sorted and
T: 780-623-6739 Wondering what goes where? Learn how to properly dispose of unwanted items with the What Goes Where? search tool available online at https://www.laclabichecounty.com/p/what-goes-where

GOVERNMENT

There are 3 main levels of government:

Federal – Makes laws for the whole country (Canada).

Provincial and Territorial – Makes laws for their province or territory (Alberta). This includes healthcare, education, and road regulations. Care of local highways falls under the provincial government.

Municipal – Makes laws for their towns or cities (Lac La Biche County). Lac La Biche County, for example, is responsible for our Community Standards Bylaws, the Land Use Bylaw, caring for local parks and roadways, fire protection, and more.

A municipal election occurs every four years. The next Lac La Biche County election will be on October 20, 2025. Each ward will elect one councillor, with the exception of ward 7 (hamlet of Lac La Biche) which elects two.

Your current County Council and their contact information can be found online at https://www.laclabichecounty.com/p/countycouncil.

Council meetings are available to watch online. To view the upcoming agenda or find the live stream link, please visit https://www.laclabichecounty.com/p/council-agendas-minutes.

Map Produced: Apr l 15 2021 Electoral Ward Boundaries E ectoral Ward Boundary Township Grid First Nation/Met s Settlement O C 259/2017

LEGAL SYSTEM

HUMAN RIGHTS

In Alberta, the Alberta Human Rights Act protects Albertans from discrimination in certain areas based on specified grounds. The purpose of the Alberta Human Rights Act is to ensure that all Albertans are offered an equal opportunity to earn a living, find a place to live, and enjoy services customarily available to the public without discrimination. Discrimination is when someone treats you differently because of your:

• Race

• Age

• Sex

• Sexual Orientation

• Gender

• Family Situation

• Religion

• Political Beliefs

• Whether you have a physical or mental disability.

For more information visit The Alberta Human Rights Commission at https:// albertahumanrights.ab.ca/about/ pages/about.aspx

FREEDOM OF INFORMATION AND PRIVACY ACT

Alberta has laws to protect your privacy. People and businesses cannot get or use your personal information (for example, your name, address, birth date, or Social Insurance Number) without your permission.

You also have the right to see any reports about you (for example, reports by teachers, employers, or the police). You can ask to see records and personal information about yourself. This is called a “freedom of information request”. You can also ask for information about someone you are responsible for, such as a child.

For more information visit https:// www.alberta.ca/freedom-ofinformation-and-protection-ofprivacy.aspx

Did you know?

The Portage College Public Legal Education Program, in partnership with the Alberta Law Foundation, runs free workshops to help the community understand different legal topics. This includes everything from employment standards, to family law, to Indigenous Rights.

Learn more at

http://www.pleonline.ca/

Newcomers Guide 55

HELP FOR VICTIMS OF CRIME

During an emergency, dial 9-1-1.

Royal Canadian Mounted Police

Lac La Biche Detachment

11 Nipewon Road

Lac La Biche, AB

Administration: 780-404-2500

Non-Emergency: 780-623-4380

Emergencies (threat to life or property): 911

Services Available Include:

• Criminal records checks

• General Information

• Non-emergency complaints

• Police certificate

• Report a crime

• Vulnerable sector check

Lac La Biche County Peace Officers

24-Hour Complaint Line: 780-623-6767

General Inquiries: 780-6236767 or enforcementservices@ laclabichecounty.com.

Emergencies (threat to life or property): 911

The County employs both Community Peace Officers and Municipal Bylaw Enforcement Officers.

Lac La Biche County’s program has three purposes:

1. Increase public awareness through relationship-building, outreach and education initiatives.

2. Promote community standards, public safety and responsibility.

3. Enforce provincial legislation and the County’s bylaws.

Lac La Biche RCMP Victim Services Unit

11 Nipewon Road

Lac La Biche, AB 780-623-7770

melody.littell@rcmp-grc.gc.ca

The Alberta Police Based Victim Services Association is an Accredited non-profit organization of Victim Service Units. The Association promotes proactive leadership by providing professional development, education, minimum core training standards, mentoring and advocacy to programs providing services to victims of crime and tragedy. We are funded by the Government of Alberta Victims of Crime Fund.

LEGAL INFORMATION

If you have a legal problem, you may need a lawyer. Sometimes a lawyer can help you solve a problem before you go to court.

Kozina Law Office 10130 Alberta Ave

Lac La Biche, AB 780-623-4818

Big Buffalo Law Lac La Biche 10106 102 Ave

Lac La Biche, AB 587-210-8025

Randolph Benson 10233 101 Ave

Suite 100

Lac La Biche, AB 780-623-4177

Straus Law 10123 101 Ave

Lac La Biche, AB 780-623-2021

56 Newcomers Guide
Newcomers Guide 57 Plamondon In an emergency, every second counts. Call 780-623-6767 or scan the QR code for more information. Visit laclabichecounty. com to sign up for email, text message or phone call alerts about local emergencies and other situations that may affect you. Be in the know. Sign up for Lac La Biche County’s Local Emergency Alerting System. Scan to learn more!

IMMIGRATION & CITIZENSHIP

The Government of Canada is responsible for immigration and citizenship.

For information on immigration, visit the Immigration, Refugees and Citizenship Canada website at https:// www.canada.ca/en/immigrationrefugees-citizenship/services/ immigrate-canada.html

Get information on how to become a Canadian citizen at https:// wwwcanada.ca/en/immigrationrefugees-citizenship/services/ canadian-citizenship.html

Service Canada Center 4807-50 Avenue St. Paul, AB 1-800-622-6232

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. For more information visit – https://www.canada.ca/en/ employment-social-development/ services/my-account.html

How to get to the town of St. Paul from the hamlet of Lac La Biche

58 Newcomers Guide

Click it to Fix it!

Downed stop signs?

Potholes?

Damaged plaground equipment?

Report it with SeeClickFix!

Download the SeeClickFix mobile app on Apple’s App Store or Android’s Google Play Store today.

Visit laclabichecounty.com for more details or scan the QR code.

Please note issues like noise complaints, stray dogs, or community standards violations should be reported directly to the Peace Officers by phoning 780-623-6767.

Newcomers Guide 59

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