Under the banyan tree 8 by Laguna Lăng Cô

I S S U E

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MICA (P) 172/8/2010

FEATURE STORY

ARABIAN SANDS ADVENTURE

CONTENTS

IN THIS ISSUE CHAIRMAN’S MESSAGE FEATURE STORY Arabian Sands Adventure

BANYAN TREE At the Equator

ANGSANA Lost in Marrakech

SPECIAL FEATURE Destination dining

BANYAN TREE SPA

10 12 14

CORPORATE SOCIAL RESPONSIBILITY 1-2-3

BANYAN TREE GALLERY

18 19

SPOTLIGHT Service innovation, romance department & experience concierge

NEW OPENINGS Banyan Tree Riverside, Banyan Tree Macau Angsana Eastern Mangroves, Angsana Balaclava, Angsana Hangzhou

Awards

Take Shelter

Packing for the family Selected lifestyle products

Highlighting CSR & Spa

Directory

Publisher : Banyan Tree Hotels & Resorts Pte Ltd Corporate Office 211 Upper Bukit Timah Road Singapore 588182 Printer: Fabulous Printers Private Limited

CHAIRMAN’S MESSAGE

Chairman’s Message I write this foreword after just returning home from receiving our latest award, from Conde Nast Traveler USA’s 2010 World Savers Awards, where we won the overall “Doing It All“ category. This marks an important milestone for Banyan Tree – we have just crossed the line of 600 awards and accolades. In the 15 years since we first opened our doors at Banyan Tree Phuket, this represents an average of 40 awards per year. Whether it be for our resorts, our spas, our commitment to CSR or other reasons, we have considered international awards to be the most impartial validation of our quality and our continuing value to our stakeholders. And so, on this important milestone, let me thank all our readers for having helped in their own ways, to enable us to achieve this milestone and to aim for higher goals. Our goals of course, are not just in counting our awards. Our goal is, as I have put it on

many occasions, to “string a necklace of resorts around the world”. And of course, to maintain our reputation for quality service, a strong sense of place, and a culture of camaraderie, wherever we go. And we are going to many new places indeed. In the past few months we just opened three iconic hotels: at China’s second largest freshwater lake, the Angsana Fuxian Lake Resort; at a secluded bay in Thailand’s Koh Samui, the Banyan Tree Samui; and in Seoul’s historic Mt. Namsan, the Banyan Tree Club and Spa, Seoul. Next year we will open 7 hotels. Four Angsana resorts: in Hangzhou, Abu Dhabi; Phuket, and Mauritius. And 3 Banyan Tree hotels: in Kerala, in Macau, and Shanghai. And in 2012 a further dozen hotels will open. That will bring us to around 50 hotels and close to 100 spas. The necklace with its shining jewels will be closer to completion, but it will be an unending task…

Throughout this journey – through the perils of the Asian tsunami, global recession and the Thai political crisis, and the promises of a better tomorrow whenever I meet our young and earnest new associates – I am humbled by the knowledge that my fellow travellers, whether guests or associates or other stakeholders, feel a sense of ownership and protectiveness about the brand which is borne from an almost fierce pride that the vision which is Banyan Tree, remains as pure and unadorned as when my wife and I some thirty years ago, as impoverished journalist and graduate student, settled into a little fishing village off the coast of Hong Kong, named…. Banyan Tree Bay. And from those simple but idyllic years, the seed of the Banyan Tree dream was sown.

Ho Kwon Ping

Executive Chairman

FEATURE STORY

ARABIAN SANDS ADVENTURE There’s so much more to the United Arab Emirates than the ultra modern cities of Dubai and Abu Dhabi. Travel writer Nick Smith visits Ras Al Khaimah where the new Banyan Tree Al Wadi resort provides a desert eco-adventure of a lifetime

It’s only a few hours after dawn and the Arabian sun is already beating fiercely onto the desert sand. I’m standing on the leeward slope of an apricot-coloured dune in the Banyan Tree Al Wadi nature reserve, gesturing to my fellow wildlife enthusiasts where the monitor lizard went. As I point through the desert scrub, Ryan Ingram, the nature reserve’s manager, leaps before me. “I’ve found the trail,” he says excitedly. And there in the sand is a long wavy line created by the reptile’s tail, leading away into the distance. As we follow the lizard over the baking sand, Ryan takes us to the crest of a dune where we see other tracks of snakes, rodents, birds and insects. “It’s been a busy night up here,” says Ryan, reading the telltale signs like a book. After sunset, when the desert can be surprisingly cold, all manner of animal nightlife emerges from their burrows to begin their nocturnal search for food. But this morning there’s a different cast of characters for us to meet. There are the brilliantly coloured green bee-eaters and the lilac-breasted rollers. There’s a small herd of shy Arabian Oryx that shares the dunes with the more gregarious and plentiful Reem and Thomson’s gazelles. On the road that leads through the 60-hectare nature reserve to Banyan Tree Al Wadi resort, camels are in the habit of stepping out in front of you, so you have to be careful how you navigate the buggy. It’s hard to imagine that such an amazing eco-adventure could be happening so close to the burgeoning 21st century metropolis of Dubai. We’re only 45 minutes away from the airport, but worlds away in the mysterious desert that sits between the Arabian Gulf and the Al Hajjar mountains.

But it’s not just desert. The region is home to date farms, ancient forts and settlements, fishing ports and watch towers. And in amongst the traditional and the historic in the Ras Al Khaimah region there is the groundbreaking nature reserve – literally surrounding Banyan Tree Al Wadi – where our adventure is taking place. And although Banyan Tree Al Wadi is the first luxury desert resort in the United Arab Emirates to offer an all-pool villa concept, complete with Asian-inspired hydrotherapy spa facilities, what I’m really here for are the unique experiences that Ryan and his team have created for the desert adventurer. In this part of the world birds of prey are integral to the culture, used for five millennia as hunting birds, but today much more for display. At Al Wadi there’s the opportunity to take part in an interactive falconry activity. And as the heat drains out of the afternoon sun, we head for the special building or ‘mews’ where the owls, kestrels, falcons and even an eagle are kept safe from the desert sun. These birds are perhaps the most important guests at Banyan Tree Al Wadi and they’re treated like the regal creatures they are. Their mews is an immaculate haven where the birds roost at night, while their ‘weathering’ or outdoor quarters is where they rest by day in between being flown. But before we

can take the birds out there’s a lot for us to learn. Our instructor is Jannes Kruger, the falconry manager, is a man completely at one with his birds, who takes their welfare and training so seriously it’s infectious. He tells us the elements of falconry management and husbandry, as well as other factors you need to consider before selecting the species you wish to fly. “Eagles,” he tells us, “are not suitable for beginners.” Falconry is a serious art and there’s a vast array of equipment to master, knots to be learned and principles of hygiene, disease and nutrition to be understood. It’s almost too much to take in, but it’s worth it because once the lecture is over we move outside to the crest of a dune overlooking a vast expanse of desert. At sunset the adventure begins. For us novices it’s the lighter and smaller birds that we’re going to train with. One by one we put on our leather gloves, the hoods come off the bird that’s about to fly and they take to the air. Each bird in turn circulates in front of the dune and, attracted by a piece of raw meat placed on the glove, they come in to land. As the bird grips the glove with its talons you can feel their power and you can only imagine what it’s like to have a golden eagle with a 2-metre wingspan, and weighing as much as 7kg, land on you. After the excitement of the falconry display we enjoy a traditional outdoor Arabian meal grilled on a charcoal oven. Sitting by the lovely Saffron Tower that was inspired by the ancient architecture of the desert people, we watch the stars and listen to the sounds of the desert.

FEATURE STORY The following day we rose early and took a trip to a local date farm. Authentic and traditional in every detail, the harvest is brought in using a rope harness to climb the trees. Although we might think of the UAE as the last word in ultra modern chic, at this farm at least, date production is done the old-fashioned way. The elderly farmer tending to his date trees is the brother of the old sheikh. He’s actually wealthy and owns several palaces, but every day he gets up, immerses himself in the old ways of the agrarian folk of his country, before returning to his palace at night. This is date farming at its most labour intensive and so we’re surprised to hear that when the harvest is in, the old man feeds his crop to his camels. This is because he has no commercial need for them. He just loves what he does. But the UAE is a fast developing country and the date farmer’s sons prefer the modern lifestyle to their indigenous pastoral heritage. And so it’s likely that when the old man can no longer manage his farm then it too will become a thing of the past. He showed us the original buildings that have been abandoned, but it would be of benefit to all visitors to the UAE if the farm were to be restored and preserved as a record of how the people of the region lived before the arrival of the digital age. Of all the sites we were taken to this was the one where the sheer nostalgia of it blew us away. Some of the main features of Ras al Khaimah’s rich archeological legacy are the old forts and watch towers scattered along its coastline. The most important is Dhayah Fort located north of Al Rams, an hour’s drive from Al Wadi. We were taken there by a knowledgeable guide who described for us the pre-history of the region, a very fertile agricultural stretch of reclaimed land. As we gaze over the patchwork of lush palm gardens, olive

groves and citrus fruit orchards we discover that this land has been settled since at least the third millennium BC. Records show that today’s fort was reconstructed during the 19th Century on the foundations of much older structures. It’s the only hilltop fort still in the UAE and on climbing to the top, we stood watching the sun set over the shimmering Gulf surrounded by goats clinging to the steep mountain sides, listening to the muezzin calling the faithful to prayer. As these mystical sounds of Islam filled the echoing valley it was easy to reflect on how much deep culture there is in a country so often thought of as being simply a retail therapy outlet for today’s consumerist travellers. Much less ancient is a hill fort above the village of Shimal, known as “Sheba’s Palace”. Despite its name the citadel has little to do with the middle eastern biblical queen, who died more than 2,000 years before it was built. But her reputation was so widespread that her influence is to be found everywhere in Arabia from Yemen to Egypt. As we climbed the stone staircase we made our way to the only known Islamic palace in the UAE, which dates back to the days of Julfar, the most famous and prosperous trading town in the whole lower Gulf. After all this unexpected history it seems a shame to get back into the air-conditioned world of our 4-wheel drive. But we make our way back to Al Wadi pleased to have been given this privileged insight into a country that’s so ancient and modern at the same time. As we looked forward to our evening cocktails on the rooftop Moon Bar and our Thai dinner at Al Wadi’s Saffron restaurant, it was time to reflect on a desert and cultural adventure that so few know about and that awaits so many.

About Nick Smith Based in London, Nick Smith has travelled extensively in Africa and the Middle East in his search for the haunting desert landscapes that inspire him. Seldom seen without his trusty Canon cameras, he has been contributing regularly to the Daily Telegraph, the Explorers Journal and a host of travel magazines for the past decade. His latest book – Travels in the World of Books – was published in May.

ARABIAN OASIS OF INDULGENCE

anyan Tree Al Wadi blends seamlessly with its desert surrounds through design, presenting a contemporary yet subtle adaptation of traditional Ras Al Khaimah architecture. Taking inspiration from the emirate’s old pearl trader villages and watch towers, elements were incorporated to provide guests with a sense of place. Go “glamping”, short for “glamorous camping”. Stay in one of the 31 tented pool villas in the desert or choose from the 32 newly opened beach villas by the Arabian Gulf. Inspired by the nomadic lifestyle of the Bedouin, these tented pool villas offer a sensual retreat amid this exotic locale. Alternatively, try the Al Rimal Deluxe Pool Villas in the desert plains, a luxurious rendition of traditional mudbrick housing in Ras Al Khaimah. The personal infinity edge swimming pool in each villa is built with deep blue mosaic tiles to represent an oasis of water. Elements of typical regional architecture such as Arabesque light fittings and lattice woodwork were also incorporated to For complete indulgence, visit the 3,000sqm Banyan Tree Spa and The Rainforest hydrothermal wellness circuit for its extensive selection of Asianinspired treatments.

BANYAN TREE Spa introduces its award-winning authentic Asian wellness traditions and therapists from Banyan Tree Spa Academy in Phuket, Thailand. The signature 180-minute Thai Herbal Detox treatment, whose highlight is the Salt Pot body massage, will leave you in a lingering state of bliss. Imagine starting with a lemongrass and turmeric body scrub. Step into the herbal steam cabin, followed by a warm shower. A warm fist-sized clay pot filled with aromatic ginger and turmeric, and wrapped in a cloth pouch, is used to gently knead your tense muscles afterward. Follow this with a relaxing head and face massage. You will leave the spa with your skin feeling as soft as a baby’s. Closer to its roots in Koh Samui, Banyan Tree Spa introduces The Rainforest, the first and only hydrotherapy spa on the island. The Rainforest raises the indulgence

AT THE Acapulco

Two of Banyan Tree’s newest additions are located near the equator: Banyan Tree Cabo Marqués at Acapulco, Mexico and Banyan Tree Samui at Koh Samui, Thailand. As dawn breaks in Koh Samui, Acapulco’s residents would be toasting to a mesmerising sunset on the other side of the earth. Literally in opposite time zones, with a 12-hour time difference (13 in winter) between the two destinations, Banyan Tree Cabo Marqués and Banyan Tree Samui are so far apart yet so “close”, for there are many similarities between them – from Acapulco and Koh Samui’s sunny tropical climate, to being the first all-pool villa resort in their specific locales. Banyan Tree Samui and Banyan Tree Cabo Marqués were carefully built into sloping hillsides that melt into the coastline, and thus offer panoramic vantage points for countless sunrises and sunsets respectively. In Acapulco, Banyan Tree Cabo Marqués is perched amid lush forested vegetation at the edge of the peninsula, giving some of

its 45 pool villas dramatic cliff-side views of the expansive Pacific Ocean or the azure Acapulco Bay. Built into a steep valley that is around 23 storeys tall from its highest point to the secluded white sand beach, Banyan Tree Samui’s 78 villas are designed such that the bedroom door opens directly onto the private pool outside, inviting you to jump out of bed and into the water! Banyan Tree’s signature restaurant Saffron is present at both resorts. Be it in Acapulco or Koh Samui, you will be served traditional Thai dishes with a contemporary twist, alongside breathtaking views of endless water horizons and starlit skies. Start with the Khong Wang Ruam Mitr, a sampler plate of Thai appetisers like chicken satay, crisp shrimp cakes, and vegetable spring rolls, before moving on to other classic dishes like Tom Yum Goong (a sour and

spicy soup with prawns and lemongrass) and Massamun curry (beef short ribs or lamb in southern Thai style curry with coconut milk). Wish to dine by the sea instead? Fret not. Banyan Tree Cabo Marqués’ Las Rocas Grill and Bar is located amongst rock boulders with the waves just steps away. Choose from the seasonal menu of steaks and fresh seafood as the lights of Acapulco town twinkle in the distance. At Banyan Tree Samui, wander down to Sands, which is literally located on the beach. You will be spoilt for choice with delectable options ranging from seafood on the grill and wood-fired pizzas to prime cuts. To complete the quintessential “Sanctuary for the Senses” experience, step into Banyan Tree Spa. At Banyan Tree Cabo Marqués, the

EQUATOR

quotient. There you will embark on a journey comprising a unique blend of rejuvenation concepts such as Rain Walk, Swiss Shower, and Sole Therapy. Combine The Rainforest experience with a massage to get the best out of classic treatments like Thai Classic and Asian Blend. Crowned the “Pearl of the Pacific”, Acapulco’s spectacular sunsets and golden beaches have been immortalised in films like Elvis’ “Fun in Acapulco” and American soap drama “The Love Boat”. During its heyday in the 1950s and 60s, Mexico’s original party town attracted jetsetters like Frank Sinatra, John Wayne, and Elizabeth Taylor. While Acapulco has lost some of its glitz over the recent decades, it is experiencing a renaissance today with a gradual influx of luxury resorts, private residences and boutique restaurants catering to a more

upscale clientele. Located in the Gulf of Thailand, just south of Ko Phang Ngan, Koh Samui is Thailand’s third largest island. Nicknamed “Coconut Island”, it is dotted with coconut trees, and its white sand beaches and blue waters set against verdant hills make for picture-perfect moments. Its breezy island vibe continues to draws backpackers on a Southeast Asian circuit as well as flashpackers carrying the latest designer totes. Whichever you choose, wherever you go, an unforgettable getaway awaits at Banyan Tree.

Koh Samui

So far yet so close

LOST IN MARRAKECH Once you step foot onto the tarmac, you know you’ve arrived in a colourful universe where you just have to give in and enjoy the ride First-time visitors to Marrakech are often overwhelmed by the eclectic exoticism that the Moroccan city has to offer. Pass through one of the babs (gates) in the city wall and you can soak in the sights, sounds, flavours, and scents that make Marrakech unlike any other in the world. Take your pick from meandering alleys that lead to colourful wooden doors, energetic performances at the square, to whiffs of freshly baked breads emerging from communal wood-fired ovens, it is an endless adventure of colours and textures and experiences one will never forget! Nicknamed the “Red City”, after the ochre earth pisé walls built around the medina (old city), Marrakech lies at the foot of the snow-capped Atlas Mountains and was once at the crossroads of ancient caravan trading routes emerging from the Sahara desert. Today, Morocco’s second largest city is an alluring mix of Arab, African, and European influences – a constant draw for travellers seeking authenticity and adventure.

Feel Marrakech’s throbbing pulse at the bustling Djemma el Fna square in the medina. During the day, spot a soothsayer to your left, a henna painter at work on your right, while an occasional monkey bursts into your path with its owner beckoning a photo opportunity. Stop for a cup of freshly squeezed juice at one of the orange stalls after threading the souks for souvenirs. Take home a pair of babouches (traditional Moroccan footwear) or hand-woven rugs.

Beyond Djemma el Fna, discover Marrakech’s rich and diverse heritage when you visit landmarks like the intricately carved Bab Agnaou and Medersa Ben Youssef, a former seminary decorated with exquisite carved cedar, stucco, and zellij (handmade enamel mosaic). A vibrant city of contrasts, Marrakech also offers a trendy selection of stylish restaurants and cocktail bars like Le Comptoir, Kechmara, Nikki Beach, and Le Foundouk for a late night out.

Come sundown, the medina is cast with a magical dusky pink aura with the best views of the city to be had from the rooftop or balcony of one of the many cafés surrounding the square. The sight of Koutoubia Mosque’s towering minaret over Djemma el Fna at sunset is intoxicating as the hypnotic cry of the muezzin to prayer echoes through the city. Watch the piazza transform into a full-blown night bazaar with lines of food stalls and entertainers like fire eaters, snake charmers, and musicians plying their trades.

For something more tranquil, the Saadian Tombs beckon - the burial ground of one of Morocco’s ruling dynasties – located amid a peaceful garden of olive groves, orange and palm trees. Or take a taxi to Jardin Marjorelle in the new city quarters of Gueliz. Acquired in 1980 by the late Yves Saint Laurent, wander amid the botanical gardens filled with plants from five continents or simply lounge by the pond under the lush foliage. Return to the medina and take shelter in a riad, a traditional Moroccan courtyard house.

ANGSANA

Minutes from the busy souks of Djemma el Fna, the six individually styled riads that make up Angsana Riads Collection Morocco are conveniently situated within walking distance from one another. Each Angsana riad has a dedicated host who speaks English and French to facilitate guest requests. Guests are provided with a mobile phone during their stay for their convenience. Each of the six riads – namely Lydines, Si Said, Bab Firdaus, Blanc, Tiwaline, and Dar Zaouia – is built around a central courtyard, some of which feature an open-air pool for a refreshing dip. Guests of Angsana Riads Collection Morocco are free to use the facilities at any of the six riads during their stay. Be pampered by the range of Angsana spa massages and hammam experiences, or savour authentic Thai and Moroccan cuisine at the two restaurants. Up the ante with an Arabian night under the stars on Riad Si Said’s rooftop terrace, complete with belly dancers and traditional music as you feast on Moroccan classics like pastille, couscous, and tajine (a slow-cooked meat and vegetable stew in a cone-shaped clay pot). Work that all off the next day at the souks with a personal shopping guide pointing you to the best buys.

Completing the experience in the Red City, guests at Angsana Riads Collection Morocco can also choose from a range of local tours and excursions. Take a side trip for a night under the stars in the Sahara, a hike around Berber villages in the Atlas Mountains, or sign up for some surfing and seafood in the coastal city of Essaouira. With so much to be discover, you will want to be lost in Marrakech.

A CORNER RETREAT

ewly opened in October 2010, Angsana Riad Dar Zaouia is a short walk from the other Angsana riads and 10 minutes from Djemaa el Fna. Befitting of its name – “Zaouia” means “a place of retreat” in Arabic. Its verdant courtyard is surrounded by a dining room and a Moroccan-style living room with a crackling fireplace. You can also enjoy a relaxing Angsana spa treatment in the private massage room. Above the ground floor are six deluxe rooms and a suite, each featuring a distinctive style and décor: Choose between vivid colour themes of serene blue, warm yellow or energetic red! Head up to the spacious rooftop terrace, and sunbathe on the loungers, or sip on Moroccan tea beneath the lush foliage.

SPECIAL FEATURE

TABLE FOR TWO From the highlands of Shangri-la to the middle of the Indian Ocean, embark on a tasting tour at unique destinations within different Banyan Tree and Angsana getaways. Dining under the stars will never be the same again!

MAHE, SEYCHELLES Nestled in Intendance Bay with sweeping views of the Indian Ocean, Banyan Tree Seychelles’ 60 villas are inspired by traditional Creole architecture. The Presidential Villa is the most lavish with its own private cove by the water’s edge, where you will be closer to nature’s wonders with the Sea and Stars experience. This sumptuous six-course poolside dinner features specialties like ceviche of hand-dived scallops, local tuna fillet, and pan-fried veal fillet with baby spinach, parmesaninfused potato gratin with a Chianti red wine sauce. Champagne in hand, admire the twinkling sky before returning to the comfortable interiors of the Presidential Villa for the night.

SPECIAL FEATURE MALDIVES Did you know that the sea covers 99% of the Maldives and that its 1,190 coral islands are grouped into 26 atolls spread over 90,000 square kilometres? Amidst these sparkling islands in the Indian Ocean are sandbanks that come and go with the tides. When you stay at either Banyan Tree Vabbinfaru or Angsana Ihuru in the North Malé Atoll, or one of the tented pool villas at Banyan Tree Madivaru in the North Ari Atoll, surprise your partner with an unforgettable moonlight dinner on a sandbank. Sip on champagne as your chef prepares freshly grilled seafood or prime cuts to the music of gently lapping waves.

MARRAKECH, MOROCCO Angsana Riads Collection Morocco comprises six unique traditional riads in the heart of the old medina. Dine under the stars at the rooftop of Angsana Riad Blanc with its Aux Etoiles concept where you will be treated to a selection of Moroccan and Thai finger food. Local favourites like kefta meat skewers and briouats (Moroccan pastries) are served alongside Thai appetisers such as vegetarian spring roll, fish cake and Massaman curry, while traditional Moroccan mint tea and pastries provide a sweet ending.

YUNNAN, CHINA Situated over 3,000 metres above sea level, Banyan Tree Ringha is in a quiet corner of Ringha Valley in Shangri-la. After a day of trekking, further immerse yourself in the local culture with Tibetan First Night. This re-enactment of a Tibetan matrimonial ceremony will sweep you away with the heady exuberance of a traditional wedding dinner. For starters, the ‘bride’ and ‘groom’ will be dressed in traditional wedding costumes, after which the bride rides on horseback to the farmhouse for the dinner rendezvous. Sample local dishes such as yak butter tea, Tibetan deep fried baba (pancake), and crispy young pigeon, as well as partake in the lively song-anddance performances.

BINTAN, INDONESIA

PHUKET, THAILAND Savour an exquisite feast under a banyan tree overlooking a tranquil lagoon when you choose Dinner of the Spirit. Inspired by the tradition of making rice offerings to Buddhist monks, six different types of rice - flavours include lemongrass, watermelon, and turmeric-juniper are prepared to complement the traditional Thai dishes. Whet the appetite with starters like spicy pomelo salad and deep-fried Phuket lobster wrapped with vermicelli, while main courses feature savoury stir-fried tiger prawns with tamarind sauce, and beef and vegetable red curry. The selection of Thai sweets like black sticky rice with custard and longan sticky rice with coconut sauce makes for a perfect ending alongside the gentle tunes of the khim (a traditional Thai string instrument).

One of the most dramatic venues at Banyan Tree Bintan is the Rock Edge Pool, which is carved out of a giant rock boulder. Come sundown, a dramatic dinner set-up, Reflection, emerges in the centre of the pool overlooking the South China Sea. Suffused by candlelight as the sun sets over the horizon, surrounded by the reflections of the majestic trees, a five-course Asian-accented continental dinner is served. Menu items include poached quail egg with cauliflower mousse, pumpkin oil and Japanese chilli; lobster thermidor with sauteed baby kailan and garlic mashed potato drizzled with miso and chive beurre blanc. End on a sweet note with a slice of baked Asian pear tart and port wine cassis ice-cream with ginger syrup.

BANGKOK, THAILAND

ork your way up from the 52nd to 61st floor of Banyan Tree Bangkok with its Dine Around Experience, which showcases signature dishes from five different restaurants. Try the appetiser sampler plate which includes crispy soft shell crab and pomelo salad at Banyan Tree’s signature contemporary Thai restaurant, Saffron. Move on to Taihei for its fresh sushi and sashimi, while Chinese specialities Peking duck and Ee-fu noodle await at Bai Yun. End on a high note at the al-fresco roof-top Vertigo restaurant with some blueberry vodka sherbet, citrus and mango cocktail. This epicurean journey can also be travelled from the opposite direction, starting with tuna tartare at Vertigo and closing with Thai desserts at Saffron. Either way it is a lofty dining experience not to be missed!

GET WET / TAKE SHELTER Glide through The Rainforest without the bugs and mud that comes with it

BANYAN TREE SPA

Sawadee ka. The warm and gentle greeting you hear when you step into Banyan Tree Spa, as the spa therapist ushers you to The Rainforest.

warm temperature induces perspiration for a soothing cleansing session. Cool off at the refreshing Ice Fountain where you can literally bathe in ice.

Embark on an experiential journey within The Rainforest where all you will hear is the gentle trickling of rain, stirring tropical showers, and gushing water jets.

Get soaked with the different Experience Showers such as the Swiss Shower and Bucket Drench Shower, one tug and a torrent of water comes raining down on you...a real wake-me-up if you were nodding off in the Sauna. For an equally stimulating experience, the Tropical Rain Shower presents an alternating spray of warm and cool waters, with the mood enhanced by matching lighting and sound effects within the cabin.

Launched in 2008 at Banyan Tree Spa Sanya in Hainan Island, China, The Rainforest is a signature innovation by Banyan Tree Spa, designed to be the gateway to an invigorating hydrothermal wellness experience. Mimicking the changing ‘moods’ of a tropical rainforest, it combines traditional European spa and hydrothermal therapy with the essence of Asian wellness philosophy through a series of hot and cold features. To begin, pass through the Rain Walk as a gentle cascade of water – which gets gradually warmer to moderate your body temperature – preparing you for the rest of the circuit. Once inside, you will be spoilt for choice. In the Aroma Steam area, feel all tension melt away in the scented chamber as the

Proceed to the last stop, the Vitality Pool, where you can immerse yourself in warm waters and choose amongst the different jet massage stations to soothe knotted muscles. Stretch out on one of the heated loungers by the pool afterward and you may just be lulled into a blissful nap. Exclusive to Banyan Tree Spa, a varied selection of hydrothermal experiences is available at different resorts. These include a relaxing session in the Hammam and the aroma-infused Herbal Sauna, and being

slathered with warm mud in the Rasul chamber for detoxification. The Brine Cavern’s combination of steam and salt helps clear respiratory passages, in the same way as a sea water nasal spray but without uncomfortable sensations. Today, The Rainforest is available at four of the newer Banyan Trees that took root in the recent two years: From the tropical islands of Hainan and Koh Samui in China and Thailand respectively, to breezy Riviera Maya in Mexico and the desert plains of Banyan Tree Al Wadi in Ras Al Khaimah, United Arab Emirates. The Rainforest is a romantic haven of serenity, warmth and comfort, ideal for couples seeking a unique, intimate bonding experience. It is also a refreshing alternative to poolside sun-bathing with the girlfriends. Come experience it...salus per aqua or ‘health by water’ in Latin...where better than The Rainforest for a start?

CSR 1-2-3

Making Corporate Social Responsibility a way of life and work As Banyan Tree expands its global presence delivering the quintessential experience that guests have come to expect and seek out, the company is actively seeking to achieve greater efficiencies in delivering the comfort and depth of experience for guests while remaining aligned with Banyan Tree’s founding values. Banyan Tree remains committed to being an agent of social and economic development in developing areas while safeguarding the ecosystems where it has a presence. Firstly, hotels are encouraged to implement one initiative each year that helps to conserve resources. This could be a best practice such as replacing incandescent bulbs with compact fluorescent bulbs or LED (light-emitting diodes) lighting that is more energy-efficient, or reusing grey water for landscape irrigation. Innovative actions such as harnessing solar energy, tapping into the waste heat energy (a by-product of air conditioning to heat water), and collaborating with local schools to champion and test new approaches, have also been instrumental towards achieving this goal. Additionally, environmental benchmarking and certification by the internationally acclaimed EarthCheck system provided by EC3 Global was implemented in 2007 at Banyan Tree Lijiang in China. The EarthCheck system was selected as the external resource due to its rigorous and thorough approach as well as for its reliance upon background research in sustainable tourism under the expertise of the

Sustainable Tourism Cooperative Research Centre. Banyan Tree Lijiang first achieved Silver Certified status in 2008 and has been working to maintain that certification level since. On the basis of Banyan Tree Lijiang’s test of EarthCheck, the company rolled out the sustainability benchmarking and certification system across the group, with 13 properties joining for Phase 1 of EarthCheck in 2010. In 2007, Banyan Tree launched two CSR initiatives - Greening Communities and Seedlings, to reinforce its commitment to support the social and natural environments, in line with its philosophy of “embracing the environment, empowering people”. Intended to raise awareness of climate change, Greening Communities challenges properties to plant 2,000 trees per year. While trees are one of nature’s key land-based means to absorb, store, and process excess atmospheric carbon dioxide (one of the main contributors to climate change), the primary objective is to engage local communities, hotel associates and guests through planting trees, thus passing along the message of the causes of climate change and what each person can do to reduce it. In the first year, Greening Communities was implemented across eight Banyan Tree and Angsana hotels in Thailand, Indonesia, the Maldives, Seychelles, China, Laos, and Australia, as well as the corporate head office in Singapore. This was followed by five new

resort additions over the next two years, with more destinations to be included as the Group expands its global presence. As of 2009, over 51,053 trees were planted worldwide through Greening Communities. Seedlings is the group-wide community development programme, in which youths between the ages of 12 and 18 and considered at risk of societal exclusion are given the appropriate support and opportunities over the three stages of mentorship, scholarship, and optional internship. The aim is to provide young people with the motivation and means to complete their education and successfully enter the labour force as adults. Selected Banyan Tree associates undergo training implemented by the University of Wales to enable them to effectively mentor youths under their guidance. Scholarships cover school fees and other schooling expenses and are offered to youths who cannot afford to continue their education. The final optional stage is for a hotel-based internship to enable the young adult to gather the work experience needed to secure future jobs within their selected area of expertise. Since its launch in 2008, the seven resorts participating in Seedlings have worked closely with over 50 children. Due to the encouraging success of the programme, Banyan Tree continues to expand the initiative, with more children anticipated to be included in the coming years.

CORPORATE SOCIAL RESPONSIBILITY

Corporate Social Resposibility 1-2-3 Participating hotels are committed to:

1 New Resource Conservation Initiative Each Year To conserve energy and water resources, to reduce the amount of waste sent to landfill Example: Banyan Tree Bintan captures runoff and excess rainwater for landscape irrigation.

2000 Trees Per Year For Greening Communities Raise awareness of climate change Example: Banyan Tree Phuket plants mangrove trees to help extend the coastal defense system.

3 New Seedlings Youths Every Two Years Empower youths via mentorship and scholarship Example: Banyan Tree resorts in the Maldives mentor and provide additional tutorial support for young individuals.

About Look Who Banyan Tree Visited Bintan Conservation Lab

In May 2010, a hawksbill turtle nested on a beach near Banyan Tree Bintan in Indonesia, producing three sets of eggs and over 300 baby turtles.

The Banyan Tree Bintan Conservation Lab was created to provide basic research facilities for visiting experts and to drive awareness for conservation among guests and local communities. Since its founding in 2007, the Lab has collaborated with regional and international experts to host numerous research programmes. These include surveys on reptiles, amphibians, corals, birds, and butterflies, as well as a study on the Asian Box Turtle. The team also works closely with the National University of Singapore for ongoing ecosystem monitoring. Banyan Tree Bintan Conservation Lab was awarded a PATA Gold Award in 2008 in the Ecotourism Project category by the Pacific Asia Travel Association (PATA).

Due to threats of being consumed by predators or collected and sold for food, the eggs were carefully moved to the safety of a protected hatchery. Trained conservation officers from Banyan Tree Bintan Conservation Lab assisted in this joint effort with the other hotels in the area. The three batches of eggs hatched on separate occasions between June and July. Guests, villagers, school children, and hotel staff bid the young hatchlings bon voyage as they began their journey into the open waters. Hawksbill turtles are one of only two sea turtle species that nest around Bintan island. Although these turtles lay hundreds of eggs in a nesting season, it is estimated that only 1% survive to adulthood. Coupled with external threats like the illegal sale of its eggs, capture of the turtles for its meat and shell, and human fishing practices, the global population of the hawksbill turtle has been in decline. Hawksbill turtles are listed as being critically endangered by the International Union for the Conservation of Nature.

PACKING FOR THE FAMILY Many of us love to travel, but few of us can say the same when it comes to packing. Much less when it is packing for a family vacation. Here are some useful tips and items to consider for the next family holiday to make the trip more enjoyable.

It’s always handy for ladies to have a [1] cotton scarf (US$75) in the bag - to be used to dress up a simple outfit or to keep warm when it gets chilly. Include a sarong, as it will be a versatile travel item – to be a skirt, dress, shawl, or picnic mat, and for the ingenious, a bag! For dinners at a beach resort, gentlemen can consider this [3] hand-painted silk batik long-sleeve shirt (US$119) for a dash of Asian style.

inspired by Banyan Tree Spa’s Apple and Green Tea Polisher Treatment will have you stepping out of the shower refreshed from top to toe! To feel at home, light up a [7] scented tin candle in jasmine or lemongrass (US$6) or [8] mini incense, packaged in an elegant silk box (US$19).

When strolling along the beach or out at sea on a cruise, the [2] cotton fisherman hat (US$16.90) will keep the sun out, while the [6] saa paper fan (US$9) – made from the mulberry plant, will keep you cool and fresh.

Luggage space is always a precious commodity... so save on space with these adorable [4] sand-filled turtles (from US$2.70) - these nicely substitute bulky toys to accompany little ones when they go to sleep in an unfamiliar place. At the same time, you can also use them as paperweights to keep the maps from flying off the table.

If you prefer to bring your own toiletries for travel, the [5] Green Tea and Apple collection (shower gel US$20, body lotion US$22),

Items in green are available at banyantreegallery.com, while those in orange can be purchased online from angsanagallery.com.

Available at banyantreegallery.com Available at angsanagallery.com

8 7

4 6

BANYAN TREE GALLERY

BACK TO BASICS Vinyl records, discarded plastic bags and old newspapers – what do they have in common? Did you use to rummage through second-hand thrift stores for that out-of-print vinyl record by The Beatles or listen to Teresa Teng’s soulful melodies on the turntable? How about reading and folding the corners of magazine pages to mark an article for future reference? As people move towards e-books and using MP3s, some innovative local communities have come up with creative means to recycle objects like vinyl records and magazines, giving these discarded items another lease of life. In Singapore, old vinyl records are remoulded to form an irregularly shaped bowl, also a talking point for the coffee table. In China, newspapers are shredded and wound tightly around graphite sticks to serve those who prefer to wield an environmentally-friendly pencil over an electronic touch pad. The UNICEF-supported Sapansiri Community Centre in Bangkok engages local womenfolk under its home-based production team project to make colourful beaded jewellery from discarded magazines and paper. Billions of plastic bags are thrown every year around the world. CONSERVE, a non-profit organisation in India, pays rag pickers in a Delhi slum to collect unwanted plastic bags which are stitched together and moulded to create vivid patterned covers for notebooks and tote carriers. In Jakarta, Indonesia, toothpaste tubes and billboard vinyl are recycled by a team of hearing-impaired individuals into bags and home accessories. You don’t need to have the latest electronic gadget to be fashionable. Being environmentally friendly can do the job just as well! All items are available for purchase online at banyantreegallery.com. Prices range between US$0.40 for a recycled newspaper pencil and US$45.40 for a tote bag made from recycled toothpaste tubes.

SPOTLIGHT

BANYAN TREE MAYAKOBA RIVIERA MAYA, MEXICO “Banyan Tree is like a theatre setting: we create a magical atmosphere where dreams really can come true,” shares Ho KwonPing, who co-founded Banyan Tree with his wife Claire Chiang and brother Ho Kwon Cjan.“ At Banyan Tree Mayakoba, located on the sun-drenched Caribbean coast on Mexico’s Yucatan peninsula, you can count on the resort’s dedicated Romance Manager to help make your dreams happen. For those seeking to surprise their partner, make arrangements via email before you arrive. Choose from the Romance Book’s amorous ideas on arrival and leave everything else in the good hands of the Romance Manager. Consider the Ixhel – named after the Mayan Moon Goddess, this destination dining experience takes you on a slow cruise along the lagoon in a trajinera, a traditional Mexican boat with colourful motifs. Or a traditional ceremony where you ask the Mayan gods to grant a special wish for your partner, and in return, plant a tree in the “Garden of Love”. Wedding arrangements run the gamut with western-style and Mayan spiritual ceremonies, with unique venues like the garden of your own pool villa, on the beach at sunrise, or a wooden timber deck overlooking the mangroves. Or for something quite exciting – a male guest surprised his fiancée with a treasure hunt around the resort which culminated in her finding a dress and an invitation to the spa, which was specially decorated for their wedding. Surprise!

NEW OPENINGS

WHERE THE BANYAN TREE BLOOMS AND ANGSANA BLOSSOMS As Banyan Tree continues its growth in Greater China, sister brand Angsana spreads its roots to new frontiers

With close to 30 resorts and hotels around the world, these five new additions in China, Mauritius, and the United Arab Emirates (U.A.E.) in 2011 will open their doors to deliver the romance of travel that is integral to the Banyan Tree experience, and bring Angsana moments to a wider international audience.

BANYAN TREE RIVERSIDE, CHINA Banyan Tree Riverside in Shanghai, China, is a unique combination of modern low-rise hotel and courtyard-style villas that are assembled using selected parts of old houses from different corners of China. Located on the expansive Huangpu riverfront, it is a 30-minute drive from the Bund and Pudong Lujiazui central business district. The development will feature facilities such as the award-winning Banyan Tree Spa and Banyan Tree Gallery, gourmet dining outlets, indoor and outdoor swimming pools, and meeting facilities.

BANYAN TREE MACAU, CHINA Located on the vibrant Cotai Strip and 15 minutes from the airport, Banyan Tree Macau offers visitors a “Sanctuary for the Senses”. Part of the new integrated development, Galaxy Macau, the resort comprises 246 suites and 10 pool villas. Spa aficionados can seek quiet rejuvenation in one of the 21 treatment rooms, or enjoy a private session in one’s spa suite or villa. The 1,330 square metre ballroom sets the stage for unforgettable banquets, while the cabanas by the outdoor pool are ideal for intimate moments under a starlit sky.

ANGSANA HANGZHOU, CHINA Following Banyan Tree Hangzhou’s debut in December 2009, Angsana Hangzhou is slated to open by second quarter 2011 within the integrated

Xixi Paradise development in China’s famed Xixi National Wetland Park. This contemporary hotel features 59 rooms with stylish chinois touches amid lush natural surrounds. Facilities at Angsana Hangzhou include the award-winning Angsana Spa, an all-day dining restaurant with outdoor terrace, a poolside bar alongside an open-air roof garden, meeting facilities and unique souvenirs at Angsana Gallery.

ANGSANA EASTERN MANGROVES IN ABU DHABI, U.A.E. Angsana Eastern Mangroves makes its brand debut in Abu Dhabi, U.A.E., with a unique location fringing a rare mangrove reserve. The hotel’s 224 rooms and suites evoke modern Arabia in its graceful layout, whilst offering a back-to-nature experience just 15 minutes’ drive from the bustling city centre. Relaxing Angsana Spa treatments, exciting restaurants concepts featuring Thai, seafood cuisine and rooftop lounge, marine excursions, ballroom and meeting room facilities, cater to both leisure and business guests round the clock.

ANGSANA BALACLAVA, MAURITIUS Angsana Balaclava, a charming 50-suite boutique resort situated along the white sands of Baie aux Tortues (Turtle Bay), will soon attract more visitors to enjoy the sun, sea and marine life in Mauritius. This intimate all-suite hotel offers relaxation pools or jet pools in most of its rooms. Convenient beach access and Angsana Spa complete with hammam and hydrotherapy pool make it ideal for leisure and business, Angsana Balaclava is located a short 15-minute drive away from the capital of Port Louis, and is equipped with meeting facilities, all-day restaurant, specialty beach grill, and bar lounge.

24 It has been 16 years since flagship resort Banyan Tree Phuket opened in Thailand. Today, the Group manages and/or owns around 30 hotels and resorts worldwide, of which one-fifth opened in 2010. In tandem with the Group’s steady expansion, there are over 60 Banyan Tree and Angsanabranded spas and more than 70 retail galleries worldwide. The bumper crop of over 70 awards received in the first nine months of 2010 has propelled Banyan Tree past the 600 awards milestone. Continued efforts and innovation in corporate social responsibility (CSR) and spa services have also garnered further recognition.

GLOBAL FOOTPRINTS In recent years, Banyan Tree has successfully branched out beyond Thailand, Indonesia, and the Maldives into new pastures like China, Mexico, and the Middle East. For example, the Group’s foray into Mexico – Banyan Tree Mayakoba opened in 2009, followed by Banyan Tree Cabo Marqués early this year – has been well received, with inclusions in the prestigious Travel+Leisure USA “IT List” and Condé Nast Traveler USA “Hot List”. Within its first year of opening, Banyan Tree Mayakoba emerged first amongst over 180 hotels in Playa del Carmen on TripAdvisor.com, and was also recognised as the most romantic hotel in the Caribbean and Mexico.

In China, where Banyan Tree currently operates four resorts and has over 15 new projects slated to open by 2013, the Group garnered significant recognition such as the annual “China Hotel Starlight Award” and 21st Century Business Herald “Golden Pillow Award”. Banyan Tree has also been recognised as a leading practitioner of sustainable tourism and development in China by influential financial news media The Economic Observer and Business Watch Magazine, as well as the China Green Hotel Committee.

WORLD SAVERS The dedication to CSR has been embedded in Banyan Tree’s core values since the 1994 founding of Banyan Tree Phuket, where the former toxic tin mine site was rehabilitated and restored. Defining overall success as a combination of the triple bottom line of economy, society and environment, CSR initiatives incorporated in recent years include Greening Communities, Seedlings mentorship programme, and environmental benchmarking and certification with the EarthCheck tool. The Group’s continued commitment to CSR has also been recognised by Condé Nast Traveler USA in five categories in the “2010 World Savers Awards”, including the overall “Doing It All” winner among large hotel chains.

600 AND COUNTING Recognition all round as Banyan Tree spreads its roots globally

HOLISTIC WELLNESS, WINNERS ALL ROUND Asia’s leading spa operator, Banyan Tree Spa was named winner of the “Outstanding Performance Award for Health Tourism (Destination Spa)” in the Tourism Authority of Thailand’s annual “Thailand Tourism Awards”. Banyan Tree Spa Phuket, which pioneered the tropical garden spa experience, was voted the top “Favourite Spa in Overseas Hotels” in Condé Nast Traveller UK’s “Readers’ Travel Awards”. Its proprietary training philosophy and signature techniques were lauded when Banyan Tree Spa Academy was crowned with the “Grand Award in Education and Training” in the “2010 Pacific Asia Travel Association Gold Awards”.

AWARDS

26 BANYAN TREE HOTELS AND RESORTS AFRICA Banyan Tree Seychelles P.O. Box 2086 Anse Aux Pins Mahé Island Republic of Seychelles Tel: +248 383 500 Fax: +248 383 600 seychelles@banyantree.com AMERICAS Banyan Tree Cabo Marqués Blvd. Cabo Marqués, Lote 1 Col. Punta Diamante Acapulco, Guerrero 39907 Mexico Tel: +52 744 434 0100 Fax: +52 744 434 0101 cabomarques@banyantree.com Banyan Tree Mayakoba Carretera Federal ChetumalPuerto Juárez Km. 298 Playa del Carmen Quintana Roo 77710 Mexico Tel: +52 984 877 3688 Fax: +52 984 877 3689 mayakoba@banyantree.com ASIA PACIFIC Banyan Tree Bangkok 21/100 South Sathon Road Sathon Bangkok 10120 Thailand Tel: +66 2 679 1200 Fax: +66 2 679 1199 bangkok@banyantree.com Banyan Tree Bintan Jalan Teluk Berembang Laguna Bintan Resort Lagoi 29155 Bintan Resorts Indonesia Tel: +62 770 693 100 Fax: +62 770 693 200 bintan@banyantree.com Banyan Tree Club & Spa Seoul San 5-5, Jang Chung-Dong 2-Ga Jung-Gu Seoul 100-857 Korea Tel: +82 2 2250 8000 Fax: +82 2 2250 8009 clubandspa-seoul@banyantree. com Banyan Tree Hangzhou 2 Westbrook Resort Zijingang Road Hangzhou Zhejiang Province 310030 People’s Republic of China Tel: +86 571 8586 0000 Fax: +86 571 8586 2222 hangzhou@banyantree.com

Banyan Tree Lijiang Yuerong Road, Shuhe Gucheng District Lijiang Yunnan Province 674100 People’s Republic of China Tel: +86 888 533 1111 Fax: +86 888 533 2222 lijiang@banyantree.com Banyan Tree Phuket 33, 33/27 Moo 4 Srisoonthorn Road Cherngtalay, Amphur Talang Phuket 83110 Thailand Tel: +66 76 372 400 Fax: +66 76 324 375 phuket@banyantree.com Banyan Tree Ringha Hong Po Village Jian Tang Town Shangri-La County Diqing Tibetan Autonomous Prefecture Yunnan Province 674400 People’s Republic of China Tel: +86 887 828 8822 Fax: +86 887 828 8911 ringha@banyantree.com Banyan Tree Samui 99/9 Moo 4, Maret, Samui Surat Thani 84310 Thailand Tel: +66 77 915 333 Fax: +66 77 458 657 samui@banyantree.com Banyan Tree Sanya No. 6 Luling Road Sanya Hainan 572000 People’s Republic of China Tel: +86 898 8860 9988 Fax: +86 898 8860 1188 sanya@banyantree.com Banyan Tree Ungasan Jl. Melasti, Banjar Kelod Ungasan, Bali 80364 Indonesia Tel: +62 361 300 7000 Fax: +62 361 300 7777 ungasan@banyantree.com MIDDLE EAST Banyan Tree Al Wadi Al Mazraa, P.O. Box 35288 Ras Al Khaimah United Arab Emirates Tel: +971 7 206 7777 Fax: +971 7 243 5000 alwadi@banyantree.com SOUTH ASIA Banyan Tree Madivaru AA. Ethere Madivaru North Ari Atoll Republic of Maldives Tel: +960 666 0760 Fax: +960 666 0761 madivaru-maldives@banyantree. com

Banyan Tree Vabbinfaru Vabbinfaru Island North Malé Atoll Republic of Maldives Tel: +960 664 3147 Fax: +960 664 3843 vabbinfaru@banyantree.com

CORPORATE OFFICE Banyan Tree Hotels and Resorts Group Marketing Services 211 Upper Bukit Timah Road Singapore 588182 Tel: +65 6849 5899 Fax: +65 6462 2800 corporate@banyantree.com

GLOBAL MARKETING NETWORK AMERICAS Mexico Tel: +52 55 5004 0101 Fax: +52 55 5281 5542 sales-mexico@banyantree.com United States – Los Angeles Tel: +1 805 212 8148 sales-losangeles@banyantree.com United States – New York Tel: +1 212 515 5693 Fax: +1 212 515 5848 sales-newyork@banyantree.com ASIA PACIFIC Australia Tel: +61 2 9411 5576 Fax: +61 2 9411 5534 sales-sydney@banyantree.com China - Beijing Tel: +86 10 8515 1828 Fax: +86 10 8587 0308 sales-beijing@banyantree.com China - Shanghai Tel: +86 21 6335 2929 Fax: +86 21 6335 0658 sales-shanghai@banyantree.com Hong Kong Tel: +852 2312 1815 Fax: +852 2312 2317 sales-hongkong@banyantree.com Japan & Korea Tel: +81 3 3548 0333 Fax: +81 3 3548 0334 sales-tokyo@banyantree.com Southeast Asia Tel: +65 6849 5800 Fax: +65 6462 2463 sales-singapore@banyantree.com Taiwan Tel: +886 2 2717 1999 sales-taiwan@banyantree.com

EUROPE France Tel: +33 1 4013 0760 Fax: +33 1 4272 1823 sales-paris@banyantree.com Germany, Austria & Switzerland Tel: +49 30 700 140 215 Fax: +49 30 700 140 160 sales-germany@banyantree.com Italy Tel: +39 02 669 9271 Fax: +39 02 669 2648 sales-italy@banyantree.com Russia Tel: +7 495 935 8927 Fax: +7 495 937 5435 sales-russia@banyantree.com Spain Tel: +34 91 411 0747 Fax: +34 91 563 8062 sales-spain@banyantree.com Ukraine Tel: +380 44 278 7767 Fax: +380 44 278 7767 sales-ukraine@banyantree.com United Kingdom Tel: +44 20 7841 2781 Fax: +44 20 7841 1009 sales-london@banyantree.com MIDDLE EAST United Arab Emirates Tel: +971 4286 5586 Fax: +971 4286 5589 sales-middleeast@banyantree. com SOUTH ASIA India & Sri Lanka Tel: +94 11 454 1727 Fax: +94 11 258 9207 sales-india@banyantree.com

ANGSANA HOTELS AND RESORTS AFRICA ANGSANA RIADS COLLECTION MOROCCO Riad Dar Zaouia N1 Riad Zitoun Jdid Derb NaKouss Derb Zaouia 40000 Marrakech Morocco Tel: +212 524 388 905/6 Fax: +212 524 386 611 marrakech@angsana.com Angsana Riad Bab Firdaus N. 57 -58 Rue de la Bahia Riad Zitoun Jdid, Medina 40000 Marrakech Morocco

DIRECTORY GUIDE Angsana Riad Blanc N. 25 Derb Si Said Riad Zitoun Jdid, Medina 40000 Marrakech Morocco Angsana Riad Lydines N. 45 Derb Abda, Kasbah 40000 Marrakech Morocco Angsana Riad Si Said N. 1-2-4 Derb Abbes El Fassi Riad Zitoun Jdid, Medina 40000 Marrakech Morocco Angsana Riad Tiwaline N. 10 Derb El Arsa Riad Zitoun Jdid, Medina 40000 Marrakech Morocco ASIA PACIFIC Angsana Bintan Jalan Teluk Berembang Laguna Bintan Resort Lagoi 29155 Bintan Resorts Indonesia Tel: +62 770 693 111 Fax: +62 770 693 222 bintan@angsana.com Angsana Fuxian Lake No 8 Huanhu Beilu Chengjiang Yunnan Province 652500 People’s Republic of China Tel: +86 877 681 8888 Fax: +86 877 681 8889 fuxianlake@angsana.com Angsana Great Barrier Reef 1 Veivers Road Palm Cove, Cairns Queensland 4879 Australia Tel: +61 7 4055 3000 Fax: +61 7 4059 0166 cairns@angsana.com SOUTH ASIA Angsana Bangalore Northwest Country Main Doddaballapur Road Rajankunte Bangalore 560064 India Tel: +91 80 2846 8892 Fax: +91 80 2846 8897 bangalore@angsana.com Angsana Ihuru North Malé Atoll Republic of Maldives Tel: +960 664 3502 Fax: +960 664 5933 ihuru@angsana.com Angsana Velavaru South Nilandhe Atoll (Dhaalu Atoll) Republic of Maldives Tel: +960 676 0028 Fax: +960 676 0029 velavaru@angsana.com

ANGSANA AFFILIATED HOTELS SOUTH ASIA Deer Park Hotel Giritale Polonnaruwa Sri Lanka Tel: +9427 224 6272/ 6432/ 7685/ 7686 Fax: +9427 224 6470 deerpark@angsana.com ASIA PACIFIC Maison Souvannaphoum Hotel Rue Chao Fa Ngum Ban Thatluang, PO Box 741 Luang Prabang Laos People Democratic Republic Tel: +856 71 254 609 Fax: +856 71 212 577 maison@angsana.com

China - Beijing Tel: +86 10 8515 1828 Fax: +86 10 8587 0308 sales-beijing@angsana.com China - Shanghai Tel: +86 21 6335 2929 Fax: +86 21 6335 0658 sales-shanghai@angsana.com

China Tel: 400 120 1161

Southeast Asia Tel: +65 6849 5788 Fax: +65 6462 2463 sales-singapore@angsana.com

EUROPE

Gyalthang Dzong Hotel Zhongdian Shangri-La Diqing Tibetan Autonomous Prefecture Yunnan Province 674400 People’s Republic of China Tel: +86 887 822 3646 Fax: +86 887 822 3620 reservations-gyalthang@ gyalthangdzong.com

France Tel: +33 1 4013 0760 Fax: +33 1 4272 1823 sales-paris@angsana.com

AMERICAS Mexico Tel: +52 55 5004 0101 Fax: +52 55 5281 5542 sales-mexico@angsana.com United States – Los Angeles Tel: +1 805 212 8148 sales-losangeles@angsana.com United States – New York Tel: +1 212 515 5693 Fax: +1 212 515 5848 sales-newyork@angsana.com ASIA PACIFIC Australia Tel: +61 2 9411 5576 Fax: +61 2 9411 5534 sales-sydney@angsana.com

United States Tel: 1 800 591 0439

Japan & Korea Tel: +81 3 3548 0333 Fax: +81 3 3548 0334 sales-tokyo@angsana.com

ASIA PACIFIC

GLOBAL MARKETING NETWORK

Mexico Tel: 001 888 213 4992

ASIA PACIFIC

OTHER HOTEL

Angsana Hotels and Resorts Group Marketing Services 211 Upper Bukit Timah Road Singapore 588182 Tel: +65 6849 5799 Fax: +65 6463 2800 corporate@angsana.com

AMERICAS

Hong Kong Tel: +852 2312 1815 Fax: +852 2312 2317 sales-hongkong@angsana.com

Taiwan Tel: +886 2 2717 1999 sales-taiwan@angsana.com

CORPORATE OFFICE

TOLL-FREE NUMBERS

Germany, Austria & Switzerland Tel: +49 30 700 140 215 Fax: +49 30 700 140 160 sales-germany@angsana.com Italy Tel: +39 02 669 9271 Fax: +39 02 669 2648 sales-italy@angsana.com Russia Tel: +7 495 935 8927 Fax: +7 495 937 5435 sales-russia@angsana.com Spain Tel: +34 91 411 0747 Fax: +34 91 563 8062 sales-spain@angsana.com Ukraine Tel: +380 44 278 7767 Fax: +380 44 278 7767 sales-ukraine@angsana.com United Kingdom Tel: +44 20 7841 2781 Fax: +44 20 7841 1009 sales-london@angsana.com MIDDLE EAST United Arab Emirates Tel: +971 4286 5586 Fax: +971 4286 5589 sales-middleeast@angsana.com SOUTH ASIA India & Sri Lanka Tel: +94 11 454 1727 Fax: +94 11 258 9207 sales-india@angsana.com

Australia Tel: 1 800 050 019

Hong Kong Tel: 800 903 881 Japan Tel: 0120 778 187 Singapore Tel: 1 800 232 5599 EUROPE France Tel: 00 800 3002 0000 Germany Tel: 00 800 3002 0000 Spain Tel: 00 800 3002 0000 United Kingdom Tel: 00 800 3002 0000 MIDDLE EAST United Arab Emirates Tel: 800 065 0586