Lakehead University Parent Guide 2015

YOUR GUIDE TO BECOMING A

LAKEHEAD PARENT

UNIVERSITY. WHO WOULD HAVE THOUGHT THE DAY WOULD COME SO QUICKLY? You and your student are about to embark on a journey that is big and exciting, evoking a whole slew of emotions for your family. We at Lakehead are also parents and family members of current and future students, and we’ve put this guide together because we understand the experience you’re going through. Together we can help ensure your student not only starts university on the right foot, but goes on to thrive at school and beyond.

INSIDE THIS GUIDE Making the Choice ................................................................................................ 4 Transitioning to University .................................................................................... 6 A Year in the Life of a Lakehead Student ............................................................... 8 Getting Involved in Student Life ........................................................................... 9 Reflecting on the Coming Months ....................................................................... 10 If I Knew Then What I Know Now ........................................................................ 12 The 8 Commandments ........................................................................................ 13 Financial Planning Beyond Day One .................................................................... 14 Career Planning .................................................................................................. 15 Next Steps ........................................................................................................... 16 On-Campus Directory .......................................................................................... 18

MAKING THE CHOICE While your student has already applied to Lakehead University, he/she may still be weighing all the options in order to arrive at a decision. To help you out during this time, here are a few of the ways you and your student can get to know Lakehead better and reaffirm why it is the right fit for you.

PARTICIPATE IN LAKEHEAD’S LIVE ONLINE CHATS: Lakehead experts are online to answer any of your questions about admissions, residence, academic programs, and student services. Chat with us one-on-one any weekday from mylakehead.ca. During the summer months, be sure to watch for and take part in our Summer Orientation Chats that will further help students prepare for this upcoming fall. For details on the schedule and how to connect, visit mylakehead.ca and click on “Live Online Chats” under Events.

MEET ONE-ON-ONE WITH A LAKEHEAD ADMISSIONS OFFICER: Having the chance to meet one-on-one with a Lakehead Admissions Officer can help answer any questions you may have and provide further peace of mind.

Appointments can be scheduled to meet in person at our Thunder Bay Campus, or we can also meet virtually via Skype. To book an appointment with an Admissions Officer, contact us at: (800) 465-3959 (toll free) (807) 343-8500 admissions@lakeheadu.ca

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VISIT CAMPUS IN PERSON: The best way to know if Lakehead is the right university for your student is to visit us in person. Let us arrange a personalized visit for your family that will include a tour of all our facilities with a student guide, a meeting with a professor or recruiter to learn more about the program your student is interested in, a meeting in a student service department if you request it, and a complimentary lunch in the cafeteria.

LIKE LAKEHEAD ON FACEBOOK: See what’s going on at the university and connect to current and future students: facebook.com/lakeheaduniversity

JOIN THE LAKEHEAD PARENTS FACEBOOK GROUP:

$500 CAMPUS TOUR BURSARY PROGRAM: With our new Campus Tour Bursary Program, visiting Lakehead just got easier. From now until July 4, 2015, if you are currently a Canadian grade 12 high school student and travelling more than 150 km (one way) to visit the campus of your choice, you could receive up to $500 toward your travel expenses.

Find out more at mylakehead.ca and click on: $500 Campus Tour Bursary

The Facebook group called “Lakehead University Parents of the Incoming Class of 2015” is designed especially for family and friends of students entering Lakehead in 2015. Get plugged in to Lakehead as the school year approaches, share ideas, and connect with other parents. Join us at: facebook.com/groups/lakeheadparents2015

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TRANSITIONING TO UNIVERSITY The differences between high school and university can be daunting for new students. While the element of adventure and the unknown is integral to the university experience, informing yourself and your student about what to expect can help alleviate anxious thoughts. Here are some of the major differences between high school and university that your student can anticipate: CLASS SCHEDULES: University students are given an outline of the courses

they are required to take throughout their degree as well as the number of open electives (as outlined in the Course Calendar); however, students are responsible for building their own schedule based on when courses are offered (as outlined in the Course Timetable). One course may be offered at several different times, giving students more flexibility.

Course registration from year to year is done completely online through your “The one aspect I was not prestudent’s myInfo portal. Of course, if pared for coming to university was your student needs technical assistance, Academic Advising, Records the freedom it gave me. The fact & Registration is there to help. Or if that it’s my own decisions when students need advice on how courses and where I go as well as when I fit into their academic path, advisors do my homework is a huge change can help. See the On-Campus Directory on page 18. from living at home. I lived a very

daughter

scheduled life at home and having no curfew or nagging parent to tell me to do my homework is a big change.”

INITIATIVE: In high school, teach-

ers will often provide students with reminders about upcoming tests and assignments. In university, professors provide all of this information in a Sarah Corley from Lindsay, ON Course Syllabus that they hand out the student in Outdoor Recreation, Parks first day of class; however, university and Tourism students are responsible for their own academic deadlines and are expected to take the initiative to complete assignments on time. Lakehead professors are very accessible and more than happy to meet with students in person or discuss questions over email, but students must take the initiative to seek help when needed.

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g The Student Success Centre (Thunder Bay campus) and the Student Affairs Office (Orillia campus) offer study skills and exam preparation workshops. Encourage your student to take advantage of them!

CLASSES DON’T MEET EVERY DAY: Often, when students see their course

schedule, they may think they have more free time than they did in high school because their schedule may look a lot less full. But, with the amount of reading you may be required to do and all your assignments, it more than makes up for what appears to be “free” time.

LEARNING EXPECTATIONS: In high

school, learning is often monitored closely, while in university, professors believe that it is the responsibility of the student to choose to learn.

TESTS AND EXAMS: Often there

are fewer tests in university than in high school, and getting good grades might be tougher. Students may find that professors expect them to study more than they did in high school. At the same time, professors might give them less guidance about what or how to study, and less feedback about how they are doing.

EVERYTHING MAY SEEM BIGGER:

mother “Our relationship has changed in that Sarah is no longer being told what to do, but is making her own choices, yet will still ask for ideas, assistance, opinions when needed. I can respond with ideas, or suggestions....we are now two adults interacting. The distance from home has allowed me to be a source of positive encouragement to her and I think our relationship is stronger now than ever.”

Sherrie Corley Visiting campus ahead of time for a mother of Outdoor Rec student, Sarah campus tour or orientation really helps to make students (and parents) feel comfortable on campus. Although university is bigger than high school, the campus will shrink very quickly!

g “Even after the first week of classes, walking from building to building I was able to recognize faces of people who I had classes with and I really loved how that gave the campus a small community feel right away.”

Sarah Klassen from Boissevain, MB

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A YEAR IN THE LIFE OF A LAKEHEAD STUDENT Follow this handy overview of the academic cycle to know what your student might be experiencing at different times and what you can do to help.

FALL SEMESTER

WINTER SEMESTER

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MIDTERMS CONTINUE, FINANCES GETTING TIGHT, WORK ACCUMULATES g Send a care package or make your student’s favourite meal g Remind your student to communicate with professors when questions arise g Suggest that he/she attend a stress busting workshop g Lend an ear!

EXAMS BEGIN, ASSIGNMENTS DUE, MIXED FEELINGS ABOUT LEAVING NEW FRIENDS AND SEEING OLD ONES Suggest that your student: g Make a study schedule g Make plans to visit or keep in touch with friends in the summer g Check out the job bank on campus for summer work g After exams, meet with the Study Abroad coordinator to discuss international exchanges

APRIL

DECEMBER

EXAMS BEGIN, EXCITEMENT ABOUT THE END OF THE SEMESTER, MONEY BEGINNING TO GET TIGHT Provide extra encouragement and suggest that your student: g Make a study schedule g Visit health services for counselling if needed g Ensure they aren’t missing out on regular sleep & physical activity

MIDTERMS BEGINNING, WINTER BLUES, READING WEEK Suggest that your student: g Embrace winter activities g Take advantage of LUSU trips to the ski/snowboard hills g Maximize reading week by catching up on assignments and relaxing with friends

MARCH

NOVEMBER

MIDTERM MARKS COME IN, WORKLOAD GROWING, FALL FLU CIRCULATING g Send a care package or make your student’s favourite meal g Suggest your student approach professors for help or take advantage of free tutoring and study skills / exam preparation workshops g Remind your student to eat lots of fruits and vegetables

FEBRUARY

OCTOBER

MIDTERMS BEGINNING, HEALTHY HABITS MAY FALL BY THE WAYSIDE Suggest that your student: g Take advantage of academic skills workshops g Go to the gym to balance the academic demands and relieve stress g Take a library tour g Look into in-course bursaries & scholarships

A FRESH START: HIT THE GROUND RUNNING Suggest that your student: g Reflect on the fall and implement strategies for semester two g Check the Calendar for important dates for the semester g Check myInfo for fall semester grades, account details and tuition balance

JANUARY

SEPTEMBER

NEW BEGINNINGS: EXCITED, NERVOUS, OVERWHELMED g Attend orientation g Agree with your student on how often to keep in touch through Skype, FaceTime, email, phone, and texting g Encourage your student to explore his/her new community g Suggest that your student join a club!

GETTING INVOLVED IN STUDENT LIFE In addition to academic life, involvement in extracurricular activities is also vital to a student’s success. Participating in student politics, being a member of an academic department’s student association, volunteering for a charity, or starting a brand new club—these are important ways that students begin to feel connected to their community and become influential citizens of the world. Lakehead University offers many ways for students to become involved, and here are just a few examples: g g g g g g g

Academic Clubs Faith-Based Clubs Political Clubs Student Politics & Governance Social Activist Clubs Cultural Clubs Recreational Clubs

STRIKING A BALANCE:

“I believe extracurricular involvement gives me an important education outside the class and forces me to develop my time management skills.” – Mason Ainsworth, Business Student

STUDENT UNION: lusu.ca LEAD PROGRAM: T lakeheadu.ca/current-students/leadership/lead

CO-CURRICULAR RECORD (CCR):

An official document that chronicles noncredit experiences and achievements at Lakehead, the CCR nicely complements the academic transcript and resume when applying for jobs or graduate programs.

EXCEL PROGRAM: O lakeheadu.ca/current-students/leadership/excel ATHLETIC CLUBS: lakeheadu.ca/current-students/athletics O Orillia Campus T Thunder Bay Campus

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REFLECTING ON THE COMING MONTHS At this time in your student’s life, a lot of your family’s energies may be invested in his/her decision-making process, as well as the anticipation, excitement, and preparations for university. In fact, it’s not uncommon for parents to overlook the fact that they themselves are experiencing an important transition in their lives. Whether or not you were once a student at a college or university, or whether this is your first or your third child to get a post-secondary education—all are factors that will affect how your family manages this important life change. To help you through the next several months, we’ve developed a series of questions you may want to reflect on.

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Thinking ahead to this fall, what are you most excited about for your student?

What are you most nervous about?

What useful advice did you receive when starting college/university or after leaving home?

What advice do you wish someone had given you?

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If you attended college/university, what are your fondest memories?

If you did not attend college/university, what unknowns do you have about the process to choose a university and academic program?

Do you know where to get help? (See our On-Campus Directory, pages 18-19.)

What would you like your student to do for you to help you adjust to his/her new university life?

An important part of gaining independence is learning to make good choices. How do you plan to discuss high-risk behaviour with your student (i.e. excessive drinking, drug use, feelings of depression)?

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A First-Generation Perspective:

IF I KNEW THEN WHAT I KNOW NOW

Sending your son or daughter to university is a monumental experience in your life, and even more so if you did not attend university or college yourself. We asked Marilyn and Michael Germaine, parents of Forestry student, Curtis, what the experience was like for them, and here are some of their reflections and advice.

“Since neither of us went to university and knew nothing about the process of researching and applying, our involvement was to listen and to learn along with our son. We wish we had known what university was like, so we could have let him know what to expect when he got there.

Watching Curtis go off to Lakehead University, we felt very nervous and frightened that he would be alone.

We felt helpless since we were so far from him. On the other hand, Curtis (left) with his mother, brother Corey, and father. we were very proud and excited for him since he was the first grandson and our first child to attend university. If we could do anything again we would assist more in the researching process so that we would learn more about the school and everything it offers to our son.

What did make us feel comfortable about sending our son to Lakehead was that no matter what questions we asked, someone was always there to help answer them. In the early stages of applying, Lakehead showed us that there was always someone for our son to talk to if he needed any help, and knowing that made us feel a lot more comfortable with sending him so far away.

If we could give any piece of advice to other parents of students attending university for the first time, we would say: open up your mind and let your children do what they believe is the best choice for them. Regardless of what we DID YOU KNOW? want for our children, we have to Because of federal privacy laws, Lakehead consider what they want. Whichever University cannot reveal information about university they choose, we need to a student’s application, classes or grades to be supportive and believe in them.”

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anyone except that student. So while you may be heavily involved in your student’s decisions, this is all the more reason to keep the lines of communication with him/her open.

THE 8 COMMANDMENTS: Advice from a Student to a Parent 1

Don’t ask me if I’m homesick. I may have been so involved in my new university life that I hadn’t thought of it, but now that you mention it…

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Write or email even if I don’t reply. Don’t misinterpret this as rejection. I may not admit it, but I love getting news from home.

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Ask questions, but not too many. The “I-have-a-right-to-know” questions may clash with my desire to spread my wings, but honest inquiries and “between friends” communication is something that I want, although I may not admit it.

Expect change, but not too much. I’m basically the same person that you sent away to school, aside from some interest changes and personality revisions.

Don’t worry too much about those overly-emotional phone calls, letters or emails. The urge to communicate with you is strongest when I’m having a crisis, not when everything’s going along smoothly. I know it’s a thankless job, but I appreciate you listening, even though I may not admit it.

Visit, but not too often. Visits, especially those accompanied by shopping sprees and dinners out, I appreciate, even if I pretend not to. But please call before you visit…I’m going to need advanced warning to clean my room.

Don’t tell me “These are the best years of your life.” My university experience is full of discovery, inspiration, and good friends as much as it is full of indecision, insecurity, and mistakes. Please accept the highs and lows without insisting these are the “best years”…even though, in retrospect, I might agree.

Trust me. Finding oneself is a difficult enough process without feeling that the people whose opinions you respect most are second-guessing your own second-guessing.

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FINANCIAL PLANNING BEYOND DAY ONE Your student has probably already researched the type of automatic entrance scholarships he/she may receive, and has looked into some of the other scholarships and bursaries that require application. (If not, check out lakeheadu.ca/future-students/scholarships.) Scholarships and bursaries are just one component of an overall financial plan for university. Here are some tips and resources to help you teach your student how to navigate the financial planning process.

Encourage your student to create and manage a budget to guide themselves throughout the academic year. Budgeting requires dedication, some research, wise planning, and attention to detail in order to be successful. The three most important steps in creating a budget are: NEED HELP? MEET WITH US! Student Awards and Financial Aid (807) 343-8206 financial.aid@lakeheadu.ca

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Determine the amount you have available to fund the costs associated with University (i.e. funding from OSAP, financial institutions, family and friends, scholarships, bursaries).

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Calculate the costs associated with attending university (i.e. tuition costs, ancillary fees, books, residence or rent, and living expenses). What will this cost you?

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Take Step 1 and subtract Step 2. The remaining amount indicates how much extra you’ll have to spend for the school year, or (in the case of a negative balance) how much extra income you’ll FINANCING YOUR EDUCATION: need to bring in to lakeheadu.ca/current-students/scholarships-awards-loans meet your costs.

TUITION FEES: lakeheadu.ca/current-students/tuition-fees COST OF UNIVERSITY: lakeheadu.ca/future-students/cost LAKEHEAD UNIVERSITY WORK STUDY PROGRAM (LU WSP) runs from September March with the SUMMER WORK PROGRAM (SWP) running from April - August. They provide eligible students with opportunities to work part-time or full-time on campus while studying. Eligible student wages are subsidized for various departments allowing students to gain valuable work experience and help fund their studies. lakeheadu.ca/current-students/jobs-and-career/work-study-programs IN-COURSE BURSARY AND AWARDS are available for students after they begin university and throughout their degree. We award over $500,000 annually in our Fall/Winter Bursary Program. lakeheadu.ca/current-students/scholarships-awards-loans/undergraduate-students

CAREER PLANNING When your student starts university, the work world may seem a long ways away, but career planning starts from day one. Here are some suggestions for how your student can begin thinking about translating their education into a career:

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Start building your resume in first year by becoming involved as a student leader, volunteering, or working part time. Lakehead maintains a job and volunteer bank for students to access and offers many on-campus jobs.

Choose a co-operative education option if your program offers it. This is an ideal way to get paid work experience in your field before you even graduate.

NEED HELP? MEET WITH US! Student Success Centre (807) 343-8018 ssc@lakeheadu.ca

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Student Affairs O (705) 330-4008, ext. 2100 osa@lakeheadu.ca

Do some self-exploration to learn more about your interests, preferences, and personal styles. Take advantage of the assessment tools and questionnaires Lakehead’s Student Affairs offices can administer to help you find a career that you’re passionate about.

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Find out the types of careers others in your major area of study have pursued: Visit lakeheadu.ca/current-students/jobs-and-career and click on “Research Your Options.”

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Attend one of the education or career fairs or career workshops that Lakehead organizes to explore your options after graduation.

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Enhance your future employability by starting to build your Co-curricular Record in first year through volunteer experience within the university.

ONLINE RESOURCES ABOUT JOBS & CAREER: lakeheadu.ca/current-students/jobs-and-career

T Thunder Bay Campus O Orillia Campus

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ACADEMICS

NEXT STEPS o ACCEPT YOUR OFFER OF ADMISSION through the Ontario Universities’ Application Centre (www.ouac.on.ca) by the deadline indicated on your Offer of Admission and pay your confirmation deposit by downloading the “Confirmation Deposit Payment Form” from: lakeheadu.ca/future-students/admissions/forms-adm o REGISTER FOR CLASSES: Registration for first-year students opens on Monday, June 22, 2015.

Be sure to check your Lakehead email regularly for notifications and instructions. Registration will take place online through your myInfo portal: lud.lakeheadu.ca To get a head start, check out the Registering for Courses website: lakeheadu.ca/academics/registration

FINANCES

o BUY TEXTBOOKS: While you may want to check out what textbooks will be required for your student’s classes ahead of time, your student may wait to purchase them after the first class when the professor distributes the course outline. Closer to the start date of classes, textbook lists are posted and are available for purchase online: bookstore.lakeheadu.ca o PAY TUITION AND RESIDENCE FEES: Fees may be paid in one installment (due August 17, 2015) or two installments (due August 17, 2015 and December 15, 2015): lakeheadu.ca/current-students/tuition-fees o APPLY FOR OSAP (Ontario Student Assistance Program) loan if you are an Ontario resident: lakeheadu.ca/Zko If you are a Canadian resident from a province other than Ontario, apply to your provincial student assistance office: lakeheadu.ca/Zk3 o APPLY FOR THE ONTARIO GOVERNMENT’S 30% OFF TUITION PROGRAM: ontario.ca/education-and-training/30-off-ontario-tuition o APPLY FOR SCHOLARSHIPS & BURSARIES: Lakehead’s entrance scholarships are awarded based on academic merit and require no application, but we have many other scholarships (based on achievement) and bursaries (based on financial need) that require application. Check it all out online: lakeheadu.ca/future-students/scholarships

LIVING AND DINING

o FIND OUT HOW TO ACCESS YOUR REGISTERED EDUCATIONAL SAVINGS PLAN (RESP): You will need to have the form provided by your RESP authorized by Lakehead’s Academic Advising, Records & Registration office to show proof of your student’s enrolment. Your student needs to have registered for classes before this can happen. o COMPLETE RESIDENCE APPLICATION online and submit the $500 residence deposit: lakeheadu.ca/current-students/residence o GET A TASTE FOR OUR FOOD SERVICES: T Aramark: lakeheadu.ca/ZkU O Madison County: backtothegrind.ca o PACK: While your student shouldn’t pack too much, nor too little, be sure he/she includes a few mementos from home like photos or a favourite pillow. (See the helpful links under “Residence” in our On-Campus Directory.) o BUY A PARKING PASS ONLINE if you are bringing a car to campus (available in mid-August): lakeheadu.ca/faculty-and-staff/services/parking T Thunder Bay Campus 16

O Orillia Campus

o CHECK YOUR LAKEHEAD UNIVERSITY EMAIL ACCOUNT REGULARLY o FAMILIARIZE YOURSELF WITH MYINFO where you can check the status of your application, register for courses, see your student fees, and pay tuition. o REGISTER FOR ORIENTATION: O T Fast Pass: A Summer Orientation: June 22 - 27, July 10, 17, 24 Get a head start on class registration, get your student card, explore campus, and meet other Lakehead students. Pre-register online for one of the dates listed above: lakeheadu.ca/academics/registration/fast-pass

CONNECT WITH LAKEHEAD

o BOOK A CAMPUS TOUR: mylakehead.ca

T EDGE on the Road: We’re taking Lakehead Thunder Bay summer orientation on the road! Plan to attend an orientation session in the GTA on July 11 or 12! Watch orientation.lakeheadu.ca for details.

O T Residence Move-In Day: Wednesday, September 9 O T Fall Orientation: September 10 - 13 Fall Orientation is for every new student to Lakehead! Join the Howl with your fellow Thunderwolves in this exciting, interactive, and informative multi-day experience. There’s no better way to ensure you start your year on the right foot—don’t miss out! orientation.lakeheadu.ca O T First Day of Classes (for most programs): September 14 o FOLLOW LAKEHEAD ON FACEBOOK, TWITTER, INSTAGRAM & YOUTUBE to connect to other students and to join your residence house facebook group: @mylakehead

lakeheaduniversity

mylakehead

o FIND OUT MORE ABOUT THE LAKEHEAD UNIVERSITY STUDENT UNION (LUSU) HEALTH & DENTAL PLAN: lusu.ca (click on the campus of your choice, then click on “Services & Facilities”) o CHECK OUT ALL OF OUR ONLINE RESOURCES FOR NEW STUDENTS on the “I am new to Lakehead” site: lakeheadu.ca/future-students/new-to-lakehead o READ THE “TOP 10 TIPS TO BE SUCCESSFUL”: lakeheadu.ca/Zki o GET TO KNOW THE LAKEHEAD STUDENT SERVICES AHEAD OF TIME: lakeheadu.ca/current-students/student-services

myInfo is accessible from lakeheadu.ca. Use the same username and password assigned to you in your Acknowledgement Letter and that you use for your Lakehead email account.

FIND RESOURCES

lakeheaduniversity

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ON-CAMPUS DIRECTORY Aboriginal Culture & Support Services transitioning supports, personal counselling, Elders-in-Residence (807) 343-8085 acss@lakeheadu.ca T O (705) 330-4008, ext. 2100 osa@lakeheadu.ca 8 lakeheadu.ca/ZkS

Athletics & Recreation (807) 343-8213 (705) 330-4008, ext. 2116 8 lakeheadu.ca/current-students/athletics T O

Bookstore

(807) 343-8314 bookstr@lakeheadu.ca (705) 330-4008, ext. 2856 bookstro@lakeheadu.ca bookded@lakeheadu.ca (web orders) 8 lakeheadu.ca/academics/bookstore 8 bookstore.lakeheadu.ca (online list of textbooks) T O

Enrolment Services - Academic Advising, Records & Registration academic advice, enrolment verification, registration assistance, transcripts, program changes, academic schedule, exam schedule, degree requirements, schedule of breaks and holidays, graduation requirements, convocation T O (807) 343-8675 records@lakeheadu.ca 8 lakeheadu.ca/faculty-and-staff/departments/services/enrolment-services

Enrolment Services - Student Awards & Financial Aid scholarships, bursaries, assistance with OSAP, on-campus work-study program, financial planning/budgeting T O (807) 343-8206 financial.aid@lakeheadu.ca 8 lakeheadu.ca/Zk5 (budgeting tips) 8 lakeheadu.ca/future-students/scholarships (scholarships & bursaries)

Enrolment Services - Undergraduate Admissions admission requirements and admission decisions T O (807) 343-8500 admissions@lakeheadu.ca 8 lakeheadu.ca/future-students/admissions

Financial Services paying tuition and fees T O (807) 343-8140 accounts@lakeheadu.ca (live on Google chat during business hours) 8 lakeheadu.ca/current-students/tuition-fees

Health & Wellness (807) 343-8361 shcc@lakeheadu.ca (705) 330-4008, ext. 2115 orluwell@lakeheadu.ca 8 lakeheadu.ca/current-students/health T O

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Lakehead University Student Union (LUSU) student politics, student health insurance plan, ride exchange program, student-run facilities, The Argus student newspaper, bus pass, LU Radio T (807) 343-8598 general@lusu.ca O (705) 330-4008, ext. 2180 general@lusu.ca 8 lusu.ca

Residence Services room assignments, meal plans, residence programming T (807) 343-8097 resaccnt@lakeheadu.ca O (705) 330-4008, ext. 3030 orilliaresidence@lakeheadu.ca 8 lakeheadu.ca/current-students/residence 8 lakeheadu.ca/current-students/residence/parents (click on the helpful links on the left)

Security Services parking passes, locker rentals, lost & found, on-campus safety (807) 343-8569 security@lakeheadu.ca T O (705) 330-4008, ext. 2009 orsecure@lakeheadu.ca 8 lakeheadu.ca/Zkw

Student Success & Career Support study skills workshops, tutoring, co-operative education, leadership programs, job bank, career counselling, orientation, co-curricular record opportunities T Student Success Centre (807) 343-8018 ssc@lakeheadu.ca O Student Affairs (705) 330-4008, ext. 2100 osa@lakeheadu.ca 8 lakeheadu.ca/academics/academic-support 8 lakeheadu.ca/current-students/jobs-and-career

Support for Students with Disabilities accommodations for students with a documented disability, transition planning, assistive learning devices, exam accommodations, learning strategies (807) 343-8047 sas@lakeheadu.ca T O (705) 330-4008, ext. 2103 oraccess@lakeheadu.ca 8 lakeheadu.ca/current-students/student-services/accessibility O Orillia Campus

T Thunder Bay Campus

For our handy directory of off-campus services and amenities, visit: mylakehead.ca/off-campus-directory

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Enrolment Services - Undergraduate Recruitment 955 Oliver Road, Thunder Bay, ON, P7B 5E1 Phone: (807) 343-8500 Toll Free: (800) 465-3959 recruit@lakeheadu.ca

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