F O R B U S IN E SS november 2013 | Vol. xXII, No. 11
BUY LAKELAND. It Makes GOOD cents!
FORUM FOR BUSINESS Lakelandchamber.com
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CH A M BER STAFF K a t h l een L . M unson President
KMunson@LakelandChamber.com
B a rb a r a B enne t t Executive Assistant
BBennett@LakelandChamber.com
s a r a h bree d
Administrative Assistant, Member Relations | Public Affairs
sbreed@lakelandchamber.com
S a l ly C h a p m a n
Vice President, Finance & Administration
L a ke l a n d Are a C h a mber of C ommerce F orum for B usiness M on t h l y M a rk E . W i l son | C h a irm a n of t h e B o a r d Kimley-Horn and Associates, Inc.
K a t h l een L . M unson | Pub l is h er Lakeland Area Chamber of Commerce
SChapman@LakelandChamber.com
C a ro l y n J a ckson
Senior Vice President, Member Relations
CJackson@LakelandChamber.com
J a c q ue l ine L . J o h nson
Senior Vice President, Convention & Visitors Bureau
JackieJ@LakelandChamber.com
Am y S . W i g g ins | E d i t or Lakeland Area Chamber of Commerce
nice br a n d in g a g enc y | C re a t i v e Direc t ion , P R O D U C T I O N & P h o t o g r a p h y www.brandnicely.com
K a t ie M c B ri d e Membership Consultant
KMcbride@lakelandchamber.com
N ikki O a k l e y
Membership Account Executive
NOakley@LakelandChamber.com
LakelandChamber.com Works for You
Terr y O t t in g er
Vice President, Membership Development
TOttinger@LakelandChamber.com
R ic h R o y
Vice President, Public Affairs
CHAMBER
NEXT Join the discussion to learn how you can maximize your investment in the Chamber.
Tuesday, November 5 5:30 - 6:30 p.m. BB&T Downtown Lakeland 114 N Tennessee Avenue 2
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Your Chamber membership gives you opportunity - to see and be seen, to speak and be heard, and to engage and be connected. Learn more about: - Member Coupons
rroy@lakelandchamber.com
K a r a simm
Administrative Assistant, Membership Development | Communications
KSimm@lakelandchamber.com
P a t t y S mi t h
Administrative Assistant, Convention & Visitors Bureau
PSmith@LakelandChamber.com
- Event Listings - Search Terms - NEW! RFP Builder - NEW! Hotel Room Availbility
No Charge for Members Seating is Limited. Please RSVP at LakelandChamber.com
Am y W i g g ins
Vice President, Communications
AWiggins@LakelandChamber.com
35 Lake Morton Drive PO Box 3607 Lakeland, FL 33802-3607 (863) 688-8551 LakelandChamber.com Š 2013 Lakeland Area Chamber of Commerce. All rights reserved. The Lakeland Area Chamber of Commerce reserves the right to refuse certain advertising and is not liable for advertisers claims and/or errors. The opinions expressed herein are those of the writers and do not necessarily represent the position of the Chamber.
R ec om m e nd e d R e a d i n g: Book Revie w From a Ch a m ber Peer
Terry Simmers
Community Foundation of Greater Lakeland
CONNECT ] www.cfgl.org
Charity Case is a follow-up of Dan Pallotta’s first book Uncharitable. Both books address unique, original and thoughtprovoking issues and solutions in the non-profit world. His recommendations have garnered both support and criticism in the charitable segment. In Uncharitable, Pallotta offers his views regarding the root problems faced by
non-profits. In Charity Case, he offers possible solutions to these problems. Pallotta begins by recapping his first book and reiterates his premise that the non-profit sector has been the victim of hundreds of years of stereotypical thinking regarding how to operate. This harmful mindset dictates that non-profits should not spend money on the things needed for change. He defines this as a rule book that discriminates nonprofits in five areas: CompensationWhereas the private sector pays on value, the non-profit cannot. Non-profits must operate on low
overhead according to public policy and opinion. Perception is that any non-profit overhead is the enemy. MarketingBusinesses spend enormous amounts on advertising and marketing, while non-profits have little discretionary funds for paid advertising and marketing. Investment in this area will actually raise more funds. Risk- It is ok for Disney to spend $100 million on a new movie and flop, but a charity venture must have short term success. Time- Long term returns for a charity don’t exist as it must meet short term objectives only.
Profit- Businesses attract new investments with their profit performance and new start-ups can attract venture capitalists. Non-profits do not have this capability. Pallotta states that we need to change how charity is perceived and how it works. He also states that the time has come for the non-profit sector to speak up collectively, proactively and strategically on behalf of ourselves, our organizations, our donors and, most of all, those we serve. Pallotta gives detailed recommendations to end undermining rules. Act like an anti-
defamation league for the non-profit sector by educating the public through paid advertising and media. Design and implement a national civil rights act for charity. Challenge unconstitutional laws that target the nonprofit sector. Organize local groups as advocates. I do not believe or agree with everything I have read in Pallotta’s books, but they did make me think more about the subject. If this short review has sparked your curiosity, you can listen to a 45 minute speech by Dan Pallotta by visiting WWW.TED.Com/talks and searching for “Pallotta.”
#CORNEROFLEMONANDKENTUCKY
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L eade r s hi p L a k e l a n d A lum n i A ssociat ion R e a c h in g O u t a n d for g in g N ew P a r t ners h i p s
Barbara Erickson LEADERSHIP LAKELAND ALUMNI ASSOCIATION
CONNECT ] LeadershipLakeland Alum.com
The Outreach Committee of Leadership Lakeland Alumni Association has been working diligently toward creating partnerships and opportunities full of impact for our members throughout our community. Our goal is to offer time and talent in the place of financial support. As a result, we have been working with several organizations to “reach out” to high school and college leaders. For the past
seven years we have partnered with Onicron Delta Kappa at Florida Southern College to assist them in their annual high school leadership conference. This event invites high school leaders from across Polk County to spend a day at FSC with the collegiate members of ODK and community leaders from LLAA. During the day they learn leadership techniques and participate in team building exercises with the assistance of both
the college students and the members of LLAA . Last year, we partnered with UthImpact to assist them in their Business Day for high school leaders. This organization represents high schools across Polk County and is part of InnerAct Alliance which has been working since 1985 to provide substance abuse prevention to Hardee, Highlands and Polk County communities. We spent the day
travelling with the students and visiting various businesses as well as supplying them with a way to meet community and business leaders and learn more about their careers. We plan to partner again this year and assist them by providing a few day chairs and being a part of their “business day” once again. As part of our “Breakfast with the Superintendent” we asked our members to donate school supplies for the homeless
students in Polk County. We collected enough supplies for 34 “stuffed” backpacks and we delivered them to Hearth at the Polk County Public Schools district office. As we forge new partnerships we will continue to “reach out” to organizations who fit within our mission; ”Providing extraordinary learning experiences, inspiring community participation and leadership, cultivating and invigorating leaders in Lakeland.”
JOIN US
E S U O H OPsEdaNy, Nov. 12 5:30 p.m. Tue9 147
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eland
du/lak e r. te s b e w • 9 0 63-687-93 8 2 0 2 e it u S , e Town Center Driv
Webster University educates professionals in the Lakeland area through our accredited master’s degree programs. Classes are taught by academically qualified faculty who are practitioners in their fields. The classes are the right size for learning and the perfect place for networking. Advisors will be available to talk with you about your future at Webster University. The $50 application fee is waived for those who attend and apply. RSVP today to shereesaulter00@webster.edu! For a complete program listing go to webster.edu/lakeland No GRE/GMAT • Classes one night a week Webster University, founded in 1915 with its home campus based in St. Louis, Missouri, USA, is the only Tier 1, private, nonprofit university with campus locations around the world including metropolitan, military, online and corporate, as well as American-style traditional campuses in North America, Europe and Asia. 4
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BUSINESS
Be a part of what’s next. 8/5/13 2:18 PM
A M O N T H LY
christina criser united way of central florida
jennifer jonsson A-C-T Environmental and Infrstructure, Inc.
Philanthropy is more than just passion. It’s about skills, relationships and collaborating with others to make our community a better place to live, work, and raise a family. As philanthropy continues to evolve in Lakeland, it is important to prepare future leaders to serve our local nonprofit organizations. The Lakeland Chamber and its business partners recognize the importance of reaching out to upcoming generations to ensure that effective and ethical nonprofit work is practiced well into the future – in essence, to create a succession plan for continued success. Young professionals that successfully engage in philanthropy benefit from a multitude of opportunities. In meeting with likeminded individuals who care about building and sustaining our community, they are able to learn, network, develop interpersonal skills and gain career advantages that allow them to succeed personally and professionally. When seeking ways to engage, serve and support young professionals, keep in mind the following suggestions to create a mutually beneficial relationship that will last for years to come:
make engaging youth a Priority
Serve the
Next Generation e Meet
one-on-one with young professionals. Attention from highly respected individuals will result in increased interest.
e Institute
an organizational mentoring program which will encourage young professionals to engage in committee work.
e Connect
young professionals with organizational leaders. Special events enable them to build confidence as they grow professionally and personally through interaction with emerging and established community leaders. When you surround young leaders with energized professionals, it inspires a passion and heart for giving and keeps the fire stoked so they will STAY engaged!
Allow Young Professionals
To Lead
e Consider
young professionals for appropriate teaching opportunities and presentations.
e As
e Provide
e Develop
e Offer
a part of your organization’s strategic plan, institute a focus of outreach specifically related to engaging young professionals. collaborative opportunities with existing young professional groups, such as EMERGE Lakeland or United Way’s Young Leader’s Society (YLS).
e Identify
a roster of prospective young professionals that have expressed interest in your cause or that have demonstrated successful contributions to other organizations. EMERGE Serves, a Lakeland Chamber initiative, has a list of young professionals eager to get involved.
Recruit
Young Professionals e Work
with existing members to invite young professionals to meetings and/or events. The more personal the invitation, the more successful the result.
e Invite
a young professional liaison to serve on your board.
e Develop
educational mixers in a relaxed setting that will increase awareness.
opportunities for outreach to younger generations (i.e. college students and/or high school students). community outreach that directly connects young professionals with your organization’s mission.
e Draw
on their talents and challenge young professionals to lead social media efforts, such as Twitter, Facebook, and LinkedIn. In other words, meet them where they are!
e Utilize
their energy and time. Although special events tend to be more costly in terms of return on investment, they provide visibility for your organization and are a great way to provide experience and exposure for young leaders.
Once you have decided to involve younger generations in your organizational work, you will witness their commitment to addressing community needs -- often doing so with a fresh approach. They are instrumental to our community’s continued success. By actively participating in fundraising, volunteering and networking opportunities, these young professionals will make a lasting, positive impact in your organization and for those you serve. Today’s young professionals are our future leaders, and to achieve maximum success – we should all embrace the attitude that the future is NOW!
e Consider
incentives that come with involvement, such as reduced rates for organizational events and fundraisers. FORUM FOR BUSINESS
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Tec h C or ne r
Abby Jarvis Qgiv
CONNECT ] www.qgiv.com
Technology is advancing quickly every day and it affects nearly every aspect of people’s lives. Philanthropy is no exception; technology is giving charities the ability to reach more people from all walks of life than ever before. Easy Internet access, social media outlets, and mobile technology are helping nonprofits move philanthropy out of boardrooms and charity galas and into the everyday lives of people all over the globe. Increased access to the Internet has allowed nonprofit organizations instant access to their supporters. Charities are using webpages to do everything from collecting donations
to organizing events to sharing photos with people all over the world. Once people are on a nonprofit’s website, online donation pages let them give financial support to that charity in just a few seconds. Sharing information on the Internet is easier than ever, and e-mail campaigns let charities send their mission right to peoples’ inboxes. Some nonprofits even let their donors set up accounts they can use to manage their donations or keep up with the organization’s news. Social media, too, is making it easier for nonprofits to build their audiences and connect with them on a personal level. Social media channels are
a great resource for charities looking to expand their supporters. An estimated 72% of American adults use social sites, and a majority of those people log onto those sites on a daily basis. That’s a huge potential audience, and nonprofit organizations are constantly thinking up innovative new ways to spread their stories and their missions to hundreds of people. Social media also allows a nonprofit’s fans share its mission with their friends and family in just a few seconds. Some charities have even begun accepting donations on their Facebook pages, which lets fans and supporters make donations without ever leaving the website,
or are using fundraising platforms that let participants appeal directly to family and friends for donations. Easy Internet access and social media channels are just the beginning. Today, the prevalence of mobile phones means that people have instant access to the web and to their social media channels. Again, nonprofits are responding; they’re using mobile-friendly webpages, text message donations, and a heavy focus on social media relationships to encourage donors to give wherever they are. Mobile technology is even changing the way charities do events or in-person donations.
Plug-in card readers and fundraising apps are now a common way to collect donations, event registration fees, or other gifts on a smartphone. Traditional fundraising methods like direct mail campaigns, appeal letters, and pamphlets are still powerful fundraising tools. But nonprofits are quickly moving toward a more technological approach to fundraising; widespread Internet access, the prevalence of social media usage, and exciting new mobile features are changing the way charities raise money. Technology is a part of daily life and, as charities embrace new technologies, so is philanthropy.
Women’s Imaging Center is excited to now offer 3D mammography. This remarkable advancement in imaging is the latest technology for breast cancer detection. 3D mammography captures multiple slices of the breast, all at different angles and then brings them together in a crystal clear image. Our board-certified radiologists are then able to view and better detect any areas of concern.
WOMEN’S IMAGING CENTER 2120 LAKELAND HILLS BLVD LAKELAND, FL 33805
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Bank of Central Florida
“We rely on their Treasury Management solutions.” Marie and Ray Oberhofer Cogistics, Inc.
C
ogistics collaborates with clients and their transportation partners to maximize logistics efficiencies. The Lakeland company offers services such as freight bill pre-audits, carrier payment, global supply chain management, analytics and a 24hour expedited shipment response center. “The bank tailors services to our business,” says Ray Oberhofer. “We rely on the bank for Positive Pay for fraud detection and Express Deposit Capture. With the bank’s Treasury Management Services, I can manage cash flow and operating costs.”
Nancy LaFountain, CTP, Vice President/Treasury Management at Bank of Central Florida with Marie and Ray Oberhofer of Cogistics, Inc.
Get started with Mobile Banking today Downtown Lakeland 101 South Florida Avenue 863-682-7100 South Lakeland 5015 South Florida Avenue 863-701-2685 Bartow 515 North Broadway Avenue 863-534-3585
Member FDIC
www.bankofcentralflorida.com
Am y W i g g ins | Vice President, Communications Lakeland Area Chamber of Commerce
Am y W i g g ins |
Vice President, Communications Lakeland Area Chamber of Commerce
Since 1921, the Chamber has worked to unite the business community and bring about positive economic growth and lasting business relationships. Early in the 1970s, leaders saw a vision of those relationships extending to foster better education and community sustainability. The Lakeland Area Chamber Foundation was formed in 1973 as a 501(c)3 and has distributed more than $750,000 to the community since that time.
In 2013, the Foundation
in grant funding to the community. Achievement Academy With three charter school sites throughout Polk County, Achievement Academy serves children birth through developmental kindergarten with a comprehensive early intervention program. In 2013, the Academy completed a renovation and double enrollment at the Lakeland location. Through the Foundation, funds were made available to purchase an AED (Automatic External Defibrilator) and pads specific to children.
Children’s Clothes Closet at First United Methodist Church Formed in 1978 by the United Methodist Women, the Children’s Clothes Closet meets the needs of at risk children in our community, reaching more than 2,000 children ages birth through high school each year. Through partner agencies, the Closet is able to provide school uniforms as well as everyday clothes and health and hygiene kits. The Foundations award was used to fulfill orders for school uniforms.
Junior Achievement
Polk Theatre, Inc.
Junior Achievement of Polk County empowers young people to own their economic success, plan for their future and make smart academic and economic choices. Volunteers educate and inspire students to value free enterprise, business and economics. In Lakeland, JA reached 6,245 students in 305 classrooms, including 193 additional students in 10 classrooms funded specifically by a Lakeland Area Chamber Foundation grant.
The Polk Theatre’s reach extends beyond the building as the board of directors seeks to impact the cultural enrichment of the citizens of our region. This year, the Foundation supported the Children’s Live Programming, inviting more than 10,000 school age children to the Theatre for live productions of The Gift of the Magi, The Emperor’s New Clothes, and The Little Prince.
Lakeland Vision In 1998, the Lakeland community formed Lakeland Vision for the purpose of creating and implementing a comprehensive, action-oriented plan for the future. By identifying community strengths and weaknesses, Lakeland Vision works to address those issues by building partnerships and alliances with like-minded individuals and organizations. The Connect Lakeland initiative, funded in part by the Foundation, will begin a conversation about Lakeland’s technology “ecosystem” by uniting technology, business leaders, government, educators and citizens.
Platform Art Platform Art is a collaboration of artists and art lovers well-known for producing a nontraditional, traveling art exhibit. Through a partnership with the City of Lakeland and the Lakeland Community Redevelopment Agency, Platform Art is designing, producing, and installing public art from Veteran Park along the Lake Beulah Trail into downtown. Using grant funds from the Chamber Foundation, Platform Art has incorporated student art into the project, providing teacher workshops on sculpture and commissioning sculptures with the theme “honor” from local schools. In early 2014, student sculptures will be on display at Platform’s Platform.5 event. Following the event, the winner’s paper sculpture will be replicated from steel and installed into Veteran’s Park.
Polk State College Foundation Imperial Symphony Orchestra Because of the dedication of nearly 80 volunteer musicians, the Imperial Symphony Orchestra performs throughout Polk County. The county’s fourth grade students – 4,677 in all – are treated to a special School Day concert each year. A live symphonic performance is a first-time experience for many of the students. Through the Lakeland Area Chamber Foundation, the students were not only treated to this one-of-a-kind performance, but educators were provided tools for the classroom experience prior to the concert.
Financial challenges are often cited as the primary reason a student is unable to graduate from college. With support from the Chamber Foundation, Polk State College Foundation is able to award additional emergency scholarships to students facing financial hardships and who reside in the Lakeland area. Funds will be used to award scholarships to support students who are facing financial shortfalls and are at risk of dropping out due to the inability to pay educational costs or unforeseen life circumstances.
READ Polk With more than 22,000 adults in Polk County reading at or below fourth grade levels, READ Polk organizes volunteers to facilitate individual literacy instruction. The Foundation’s grant supported the purchase of a software program designed to track adult learners and their progress as well as information for volunteer tutors.
United Way of Central Florida’s Success By 6 Parents who read regularly with their preschool age children give them a big boost toward a successful education. With the Imagination Library initiative, children ages birth through five receive a free book in the mail each month. These books are carefully selected by educators and conclude at age five with a special “Look Out Kindergarten, Here I Come!” The Chamber Foundation’s support provided more than 1,200 books in 2013.
VISTE
[ Volunteers in Service to the Elderly ] Through their meal program, VISTE delivers hot meals to 200 elderly clients each week in Lakeland. Most “Hot Meal” clients are over 80 years old and subsist on an annual income below $19,000. The students at Highlands Grove Elementary have collaborated with VISTE volunteers to supplement the “Hot Meal” program with sandwiches and cookies each month. The Foundation helped to fund the purchase of the supplies used by the elementary students in preparing sandwiches and baking cookies.
The Lakeland Area Chamber Foundation is able to award grant funding to area 501(c)3 nonprofit and charitable organizations through the generosity of Chamber members. No contribution is too small, and options for giving are included on membership renewal invoices. For further information on how you can contribute, contact Barbara Bennett at (863) 688-8551 Ext. 233 or bbennett@LakelandChamber.com FORUM FOR BUSINESS
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smal l b u s i n e s s o f th e mon t h
Advantage Positioning Linda Jezard (863) 648-5762 Call to Schedule an Appointment
CONNECT ] www.advantagepositioning.com
Since 2001, Advantage Positioning has been providing clients with “advanced” Internet development services. This tech-talented company has attracted local, national, and international companies by taking new or already established web presences to a higher level for maximum visibility. From sprucing up an outdated layout, to broadening the use of a custom logo, or even locating and perfecting the newest technology for online ordering,
Advantage Positioning helps clients navigate through the fast-paced and often treacherous world of defining and positioning a company’s online identity for success. According to owner, Linda Jezard, many clients come to Advantage Positioning because their online needs have grown beyond the capabilities of their current online presences. Linda’s high-octane team of five provides so much advanced knowledge of the
Internet that clients are truly satisfied in their demand for accountability, efficiency, and predictability from their online marketing campaigns. Advantage Positioning provides Internet development in the form of website design, search engine optimization, payper-click campaigns, social media marketing, branding, and custom programming. Additional services include designing or “face-lifting” logos,
brochures, corporate branding and all general hand-held marketing coordination. No matter the size of the business or budget, this company’s expert level of custom programming skills in Internet/ intranet/extranet and portal development can take on any project large or small. Advantage Positioning believes a company cannot function in a vacuum, making community engagement a priority for Linda and staff. Linda herself helps the
M a ureen S h a w,
Small Business
of the Month
committee member Maureen Shaw (Flower Cart
Florist) presents
the OCTOBER Small Business of the
Month Award to
Linda Jezard. Also pictured, Michael Jezard.
Scan here with your smart phone app for a short video about Advantage Positioning
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Lakeland community through PACE Center for Girls board membership, Platform Art corporate sponsorship, supporting domestic and substance abuse programs, and in the past, Chamber Board leadership, the Girl Scouts, and executive leadership in local National Association of Women Business Owners (NAWBO). The Lakeland Area Chamber of Commerce is proud to present Advantage Positioning with the October 2013 Small Business of the Month award. Flower Cart Florist
THE
MATTERS OF
W A N T T O K N O W W HY B E in g A M E M B E R O F TH E LA K E LA N D A R E A C HA M B E R I S S O B E C O M I N G ? R E AD on . . .
C AL E N D a R
E V E N T H I GHL I GHT S
NEW MEMBERS
R I B B O N C U TT I N G S
Super charge employees with Chamber’s 6th Annual CarBQ Organize a company meeting Say “thank you” to clients Recognize the dedication of volunteers
Nov 15 11:00 a.m. until 1:30 p.m.
Pulled pork lunches delivered to your door!
DIESEL Thank you to our sponsors for “fueling” our efforts!
The folks from Fred’s Market are staying up all night and nearly 100 volunteers are working all morning to help you fuel your employees with a delicious. slow-cooked pulled pork lunch from the Lakeland Chamber’s CarBQ! Just
WONN/WPCV/ WLKF/WWRZ Radio PREMIUM Lakeland Automall - Ford & Hyundai Pepperidge Farm, Incorporated US Foods SUPER MaxPak Saddle Creek Logistics Services WellDyneRX, Inc.
$10 per lunch
Orders of 25 lunches or more delivered free!
(863) 688-8551
On November 15, the Chamber, with the help of Fred’s Market Restaurant and Johnson Barbecue, will be serving up some of the best pulled pork meals in the county! Businesses are encouraged to support the Chamber and their own employees by ordering lunches for folks in the office. Orders of more than 25 lunches can be delivered free! If you’re picking lunch up for the office, drive on by Hangar #2 at Tigertown to pick up your order and be the office hero with a complete lunch for everyone! For just $10, get a mouth-watering gourmet smoked pork meal with baked beans, corn pudding, sweet potato soufflé and dessert from Pepperidge Farm. Order for your office today by visiting CarBQ.LakelandChamber.com!
For additional information, or to find out how to volunteer, call the Chamber at (863) 688-8551 Ext. 228.
to the following sponsors for “fueling” our
carbq efforts... DIESEL Fred’s Market Restaurant Publix Super Markets, Inc. Southern Wine & Spirits of Florida WONN/WPCV/WLKF/WWRZ Radio
PREMIUM Lakeland Automall – Ford & Hyundai Pepperidge Farm, Incorporated // US Foods
SUPER MaxPak // WellDyneRx, Inc. Saddle Creek Logistics Services
UNLEADED OMS Group, Inc. // Peterson & Myers, P.A.
HYBRID First Baptist Church at the Mall Greenovative Homes Joyner Lumber and Supply Co. MIDFLORIDA Credit Union Southeastern University Wards Air Conditioning
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NOVEMBER 2013 dates mon 11
Monday, November 11 EMERGE Lakeland Steering Committee
wed 13
Wednesday, November 13 Government Affairs
3:45 p.m. Chamber Briefing Room
8:00 a.m. Chamber Briefing Room
wed 13
Wednesday, November 13 BusinessVoice of Greater Lakeland
wed 13
Wednesday, November 13 Executive Committee Meeting
thur 14
Thursday, November 14 Leadership Lakeland, Law Enforcement / Judicial System Day
tues 5
thur 14
fri 15
9:00 a.m. Chamber Briefing Room
4:00 p.m.
thur 21
Tuesday, November 5 Chamber NEXT 5:30 p.m. BB & T 114 N Tennessee Ave
Thursday, November 14 Schmooze a’Palooza
mon 9
Monday, December 9 26th Annual Chamber Scramble
thur 6
Thursday, February 6 2013 Chamber Annual Meeting
2013Scramble.LakelandChamber.com
11:30 a.m. Mimi’s Cafe 3770 Lakeside Village Court
Friday, November 15 CarBQ Portable BBQ Meal 11:00 a.m. Tigertown
Thursday, November 21 Business After Hours
5:30 p.m. Regal Chevrolet, GMC, Honda, Acura, Kia 2615 Lakeland Hills Blvd
All Day
wed 20
Wednesday, November 20 Board of Directors Meeting
Noon Grasslands Golf & Country Club 1600 Grasslands Blvd.
Chamber closed November 28 and 29 for Thanksgiving Holiday
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emerge lakeland steering committee 3:45 p.m.
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Government Affairs 8 a.m. BusinessVoice of Greater Lakeland | 9 a.m. executive Committee Meeting | 4 p.m.
20 Board of Directors Meeting | Noon
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Leadership Lakeland, Law Enforcement / Judicial System Day all day Schmooze a’Palooza 11:30 a.m.
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CarBQ Portable BBQ Meal | 11 a.m.
Business After Hours 5:30 p.m.
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chamber closed FOR THANKSGIVING HOLIDAY
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Ev ent HIG HL IG H TS 01
02
September Schmooze a’Palooza Hosted by Beef O’Brady’s Family Sports Pub
01 | Networking was in full swing as
members packed Beef O’Brady’s and enjoyed their fun atmosphere and delicious food.
02 | Michael Downes of Omega-Man
Enterprises discusses the anti-bullying and character building programs his company offers during his 30-second commercial!
03
September Business After Hours Hosted by SUN n’ FUN, Inc.
03 | Chairman Mark Wilson (Kimley-
Horn and Associates, Inc.) presents the Plaque of Appreciation to SUN n’ FUN, Inc. Chairman Bob Knight.
04 | Members ate, drank, and
connected at the “speed of flight” while taking a cocktail cruse around the SUN n’ FUN, Inc. Campus!
05 | Members learned about the air
museum’s heritage and checked out the dynamic display of aviation.
06 | More than 200 members came
04
05
out to enjoy this event! Thank you SUN n’FUN, Inc. for hosting and showcasing flight at the Florida Air Museum.
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Sessums Law Group Announced the opening of a third office in Tampa, FL. The office will be located in historic Ybor City at 1710 North 19th Street, Suite 212. Mark Sessums, founder of the firm and a Tampa native said, “Tampa is a natural extension since I have many ties to the Tampa legal community and we will be better able to serve our existing Tampa Bay area clients.” Mark Sesssums is one of four Florida lawyers statewide that is double board-certified in both Civil Trial Law and Marital and Family Law. Also, Lauren E. Jensen has joined Sessums Law Group as an Associate Attorney. Jensen is a magna cum laude graduate of the Fredric G. Levin College of Law at the University of Florida with a Family Law Certificate. She will serve clients in the Central Florida area including Polk, Hillsborough and Highlands Counties.
Community Foundation of Greater Lakeland
chairman ’s circle Lanier Upshaw, Inc. Proud to announce our new employees: Lisa EnosPrivate Risk Management Account Manager; Austin McCoy- Risk Consultant; Aimee Fraker and Jennifer Gilileo- Commercial Lines Account Associates; and Tonya Rose- Employee Benefits Account Associate.
Lakeland Regional Medical Center President and Chief Medical Officer, Mack Reavis, MD, was recently named to the Becker’s Hospital Review “Top 125 Physician Leaders of Hospital and Health Systems.” According to Becker’s Hospital Review, those included on this national list are recognized for their healthcare experience, accolades, and commitment to quality.
CPS Investment Advisors Chas P. Smith, CPA/PFS, was a guest speaker at the FICPA 28th Annual Accounting Show. His topic was Personal Wealth Management/ Personal Financial Planning. CPS Investment Advisors was started by Chas P. Smith and offers financial planning services and income tax services to our community.
Announces Erin Ferguson as Communications and Administrative Coordinator. She will be responsible for executing the organization’s long term strategic communications plans through social media efforts, special events, and marketing. Ferguson is a recent graduate of Florida Southern College, where she earned a bachelor of arts in Advertising & Public Relations, and Interpersonal & Organizational Communication.
Digitech Graphics Group Announces the addition of a design professional to their Creative Services department. Meghan Pratt, Graphic Designer, has been designing for three years. She is a 32year resident of Lakeland and mother to two beautiful girls. In addition, they announce senior student intern, Amanda Black. Amanda is a student at McKeel Academy of Technology. She is a member of her school’s track and field and volleyball teams and an employee of Publix.
Florida Southern College Pleased to announce the appointment of Dr. Loretta Reinhart as the new dean of the School of Nursing and Health Sciences. Dr. Reinhart brings more than 40 years of experience as an educator and a practicing nurse to her new position. She served as dean and professor at the School of Nursing and Health Sciences at Malone University in Canton, Ohio, from 1991 to 2012 and was a professor of nursing at Olivet Nazarene University in Kankakee, Ill., from 1979 to 1991.
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Crossroads Construction Company David L. Tavlin, President and Timothy P. Milcich, Project Manager, have both completed the Associated General Contractors Building Information Modeling (BIM) Education Program and have obtained the Certificate of Management – Building Information Modeling (CM-BIM). This curriculum is the construction industry’s first and only BIM certificate program and teaches practical application for commercial construction firms. BIM is a relatively new process in the construction industry that involves better collaboration, communication, and visualization with the entire building team using three-dimensional digital modeling.
The Lakeland Chamber prints business announcements each month as space permits. Please email announcements to motm@lakelandchamber.com
Land South Group Proud to announce two employees have gained acceptance into two prestigious leadership programs. Meghan West, Senior Administrator, who has worked at Land South for almost nine years is a new member of the Leadership Lakeland Class XXXI. Leigh Ann Wynn, Director of Marketing & Business Development has been accepted into the Wedgworth Leadership Institute through the University of Florida, Class IX.
Vogel Bros. Building Co.
trustees
WWBF Radio Tom Thornburg, President of Thornburg Communications, Incorporated is proud to introduce their new FM facility at 102.9. Since his purchase of the former WPUL in 1984, Thornburg’s goal has been to provide quality grass-roots broadcasting to Bartow and Polk County. This expansion is another step in achieving that goal. WBF listeners familiar with the programming on AM 1130 can now enjoy all the same music, sports and features on the FM dial…with an improved and expanded coverage area at night.
Dean M. Breaux of Sorrento, FL, has joined Vogel Bros. Building Co. as Vice President of Operations. Mr. Breaux majored in Math and Science at Louisiana State University and received his LEED® AP certification in 2009. He has more than 35 years’ experience in all facets of the construction industry including industrial, municipal, and institutional projects with his most recent assignment being Senior Manager of Preconstruction Services. Mr. Breaux has also served as Chief Estimator, Subcontract Manager, Project Manager, Electrical Superintendent, Field Engineer, and Industrial and Marine Electrician.
Medina Law Group, P.A. Daniel Medina, B.C.S. has been selected as Vice President of the Business In Motion Chapter for BNI.
Each month, the Chamber enlists the help of 20 volunteers to mentor new and current members with involvement in Chamber events and programs. This month, the Chamber staff would like to recognize Stephanie Colon, Vice President, Business Banker at Community Southern Bank for her outstanding attention to Chamber members and attendance at events! Stephanie is a wonderful asset to the Chamber and to the Lakeland community!
stephanie colon
community southern bank Vice President, Business Banker
Special thanks to Mayor Gow Fields, Commissioner Don Selvage, Commissioner Justin Troller, Commissioner Phillip Walker, and all the Board Members and Chamber Champions who truly make these ceremonies special events.
Big Oaks Apartment Homes
Exotic Car Services
Lakeland, FL 33810
Lakeland, FL 33801
1510 Big Oak Dr | (863) 940-4700 RoyalAmerican.com
517 N Massachusetts Ave | (863) 808-3101 ExoticCarServicesInc.com
Jan Bellamy, REMAX
Pediatric Dentistry of Lakeland
The Pet Nanny
Lakeland, FL 33813
Lakeland, FL 33809
4110 S Florida Ave, Ste 110 | (863) 802-5262 CentralFloridaExperts.com
5710 US Highway 98 N | (863) 940-2150
Call to Schedule an Appointment (863) 797-3136
Rodman Development, Inc.
Bob Evans Restaurant, Inc.
Achievement Academy
Lakeland, FL 33805
Lakeland, FL 33813
Lakeland, FL 33805
1034 Martin Luther King Jr Ave (863) 682-4193
6425 S Florida Ave | (863) 647-5280 Bobevans.com
716 E Bella Vista St | (863) 683-6504 AchievementAcademy.com
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American Express OPEN Small Business Credit Cards 200 Vesey St New York, NY 10285 (212) 640-0088 Alice Wong americanexpress.com/us/small-business/ credit-cards/ Banks
Beall Insurance Services 3004 US Highway 98 N Lakeland, FL 33805 (863) 688-5400 Michelle Quarles beallins.com Insurance
Headley Law, P.A.
1906 S Florida Ave Lakeland, FL 33803 (863) 904-5520 Scott Headley headleylaw.net Attorneys
Kristie’s Grooming
6615 S Florida Ave Lakeland, FL 33813 (863) 617-1279 Dawn Harris thompsonanimalhospital.com/grooming. html Pet Services – Boarding/Grooming/Sitting/ Training
Liberty Plumbing and Septic
2860 Mine-N-Mill Rd Lakeland, FL 33801 (863) 668-9817 Jerry Prescott libertyplumbingandseptic.com Plumbing Contractors
Michele Bourcy Nelson CPA PA 5300 S Florida Ave, Ste 3 Lakeland, FL 33813 (863) 644-4406 Michele Bourcy Nelson MNelsoncpa.com Accountants –Certified Public
Ryals Brothers Inc
2508 N Crystal Lake Dr Lakeland, FL 33801 (863) 665-8231 Ken Elliott Ryalsbrothers.com Air Conditioning/Heating
Superior Home Healthcare of Florida, LLC Call to Schedule an Appointment (863) 937-8077 Shelia Jones Health Care – Home Health Care
T. Mims Corp
439 S Florida Ave, Ste 202 Lakeland, FL 33801 (863) 683-9297 Tom Mims tmimscorp.com Real Estate – Investments/Management
Terminix
2525 Drane Field Dr, Ste 3 Lakeland, FL 33811 (863) 607-5002 Daniel Grimsley terminix.com Pest Control
Total Care Consultants, LLC 939 E Memorial Blvd Lakeland, FL 33801 (863) 937-8878 Justin Castano tccflorida.com Insurance
True Builders, Inc. 3914 S Florida Ave Lakeland, FL 33813 (863) 647-1800 Issac Turpin true-builders.com Remodeling
Nu Beginnings Massage and Wellness, Inc 4414 Florida National Dr Lakeland, FL 33813 (863) 644-7938 Nicole Lewis LMT, MMP nbmassagefl.com Massage Therapy
People, Technology, and Processes, LLC 625 Commerce Dr, Ste 301 Lakeland, FL 33813 (813) 498-0486 Tony Schwalm ptp-llc.com Technology Systems Provider
RM Properties & Rental Management Call to Schedule an Appointment (863) 712-4037 Rebekah Mossow RMPropertiesandmgt.com Property Management
Rogue Images
Call to Schedule an Appointment (407) 435-9700 Humberto Barroso Graphic Design
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Tourism Inquiries During the month of September our Visitor Information Center assisted hundreds of individuals, answering questions pertaining to Chamber member businesses and the Lakeland community. Walk-in Visitors...................................... 291 Relocation Response Mailings............. 2 Relocation Response (Walk In)........... 33 Accommodations..................................... 2 Winter Accommodations....................... 0 Visitor Information Mailings............. 14 Visitor Center E-mail Inquiries........... 57
MEMB E R R E N E WA L S 1 9 8 9 | 2 4 Ye a rs
20+
Action Home Care, Inc.
years
Fleetwing Corporation
1 9 4 6 | 6 7 Ye a rs Gentry Morrison Funeral Homes
1 9 6 8 | 4 5 Ye a rs Higgenbotham Auctioneers Int’l LTD., Inc
1 9 7 0 | 4 3 Ye a rs Battery USA, Inc./Imperial Motor Parts
1 9 7 4 | 3 9 Ye a rs Rita Staffing, Inc.
1 9 7 5 | 3 8 Ye a rs Poor Richard’s Print Shop Southeastern University
1 9 7 7 | 3 6 Ye a rs CPS Investment Advisors
1 9 7 8 | 3 5 Ye a rs Craig W. Valentine, D.M.D., P.A.
APG Electric, Inc. Imperial Symphony Orchestra Mail Processing Associates, Inc. Rodda Construction, Inc. St. Joseph’s Catholic Church Tax Advantage of Lakeland Victory Church
1 9 9 0 | 2 3 Ye a rs Maurice Auto Repair & Towing, Inc.
1 9 9 1 | 2 2 Ye a rs The Mosaic Company Sonny’s Real Pit Bar-B-Q
1 9 9 1 | 2 1 Ye a rs Keystone Challenge Fund, Inc.
1 9 9 1 | 2 0 Ye a rs Access Safe & Lock Co., Inc. Florida Lifestyle Communities Henkelman Construction, Inc. Mahalo Management, Inc. Radiology and Imaging Specialists, Inc.
1 9 7 9 | 3 4 Ye a rs
Trans-Phos, Inc.
SunTrust Bank
Jim Williams Fence Company
1 9 8 0 | 3 3 Ye a rs
Shirin Yasrebi, D.D.S.
Baylis & Company PA CPAS Browning Moving & Storage/United Van Lines
1 9 8 2 | 3 1 Ye a rs Eye Specialists of Mid-Florida
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Perpetual Technology Solutions
years
Polk State College/Winter Haven Campus
Rosabelle Wilson Blake Academy
1 9 8 3 | 3 0 Ye a rs Clark & Daughtry Medical Group/LRHS
1 9 8 4 | 2 9 Ye a rs CivilSurv Design Group, Inc.
George Jenkins High School Harrison Center for Visual & Performing Arts Lake Gibson High School Scott Lake Elementary School Winston Elementary School
Galloway’s Flooring Warehouse, Inc.
1 9 8 5 | 2 8 Ye a rs Innovative Ink Knight Industrial Equipment Inc. Lilley Air Conditioning, Inc.
1 9 8 6 | 2 7 Ye a rs R. Cline, Inc. Spherion
10
years Crown Information Management Florida Retina Consultants New Life Janitorial
Computer Merchandise Corp. (CMC) Polk County Animal Hospital Town & Country Termite & Pest Control, Inc.
Mimi’s Cafe 3770 Lakeside Village Ct
Keller Williams Realty of Polk
1 9 8 8 | 2 5 Ye a rs
Smith, Feddeler, & Smith, P.A.
Thursday, November 14 11:30 a.m. - 1:00 p.m.
$25 Members Only Limited Seating
5
years Champion Self Storage Franwell, Inc. Retriever Payment Systems Willowbrooke Apartments
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Busin e s s L ea d e r s u s e P hila n t h ropy t o En sure Ed ucati on
laurie mcdonald St Joseph’s Academy
CONNECT ] StJosephLakeland.org
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“The need for excellent education and ensuring the future of our country has never been more important.” As a founding supporter of St. Joseph’s Academy’s Corporate Scholarship Program, Dan Pilka, Pilka & Associates P.A., knows the importance of education now, and for the future success of our business community. Fostering excellence in academics and within the individual has built St. Joe’s 75-year legacy, but that legacy is increasingly costly to maintain. The gap between tuition and the rising cost of providing a competitive, excellent education is exaggerated by the increased need for tuition assistance because of recent economic conditions. According to Pilka,
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the driving force behind the new Corporate Scholarship Program, “It is a good opportunity to provide relationships between students and businesses within the community and form attachments on a personal level. This way, students that go off to college and university are more likely to bring their education and talent back to work in our community.” In fact, Pilka & Associates, P.A. has already identified a student to support throughout her education. In addition, Richard Pellegrini, President/ Owner of Pilgrim Associates, a management consulting and coaching firm, has committed to sponsoring a child throughout his/her education at St. Joe’s.
The success of a program in the Pittsburgh Parrish was just the underpinning the two needed to develop and launch the program for Lakeland’s students. According to Pellegrini, “It seems like a powerful program and when we brought it to the forefront here it seems like longterm sustainable option to bridge the tuition gap at the Academy as well as help with the creep of increased need for tuition assistance due to the current economy.” Both Pilka and Pellegrini are quick to point out that their philanthropic efforts have precise expectations for the future. They know that business leaders are in need of employees with specialized skills
and leadership ability to sustain Lakeland’s competitive business future. “As we grow, as our businesses grow, we need intelligent, talented minds. What better way to spend your philanthropic dollars than on our children – on their future, as well as our own,” asks Pilka. Father Ramon Bolatete’ had this to add, “Lakeland is a burgeoning center for business and industry. This perfectly complements the intellectual and educational needs of our Lakeland community, as well as our community at St. Joseph’s. The 75th Anniversary of our Academy, its growth, as well as our community’s growth marks a very special time in Lakeland’s history.”
“The generosity and support of our friends in the Lakeland community have been pivotal to all of our accomplishments at SJA through the years. In addition to Dick and Dan’s generosity, we have two more anonymous Corporate Scholarship Program contributors. This, in addition to the many ways our Lakeland businesses and organizations have supported and partnered with us is the living example of Christianity and leadership we foster in our children every day. We are just so proud of what we are doing here at St. Joe’s and the opportunity to share it in this way with our community,” says Principal Lana Swartzwelder.
po lk pr og re s s u p date
Dr. James Farrell, CFA
Florida Southern College
CPS Investment Advisors is proud to underwrite the research and preparation of the Polk Progress report
CONNECT ] FLSouthern.edu/ PolkProgress
As of the writing of this article, our elected officials sit in a stalemate over the Federal budget for the upcoming year. While this impasse has caused our federal government to shut down, it foreshadows an even greater threat, the battle over the Federal borrowing limit. By October 17 it is projected that we will have reached our debt ceiling and if an agreement cannot be reach on raising revenue to pay for Federal expenditures, then we have to begin the process of choosing which promises to keep and which to default on. This would, very quickly, a have significant impact on the global economy. In our history we have
had many shutdowns. Until 1980, however, they were largely overlooked as the government continued business as usual. In 1980 Attorney General Benjamin Civiletti issued a series of legal opinions that stated in the absence of a spending bill non-essential federal workers were obliged not to work as they would technically be illegal volunteers. Since that time we have had 11 shutdowns, with nine of them lasting fewer than four days (prior to 1980 they would generally last for a couple of weeks). The two most recent shutdowns (November 1995 and December 1995 – January 1996) lasted five days and 21 days, respectively. The attempts
by the GOP-controlled Congress between 1995 and 1996 backfired as they took most of the blame for the dispute and President Clinton was reelected in 1996. In these instances, the negotiating power tends to remain with the President as his office is in a position to initially determine what qualifies as essential. The longer the shutdown persists, the more agencies will be added to the essential list. If the shutdown persists, the argument may get tied into the debt ceiling debate. The month of October is likely to be a relatively volatile one for the markets as the uncertainty introduced by these issues will sway investor sentiment. Locally, the direct
impact of the shutdown will be relatively small at first. According to the Bureau of Labor Statistics, the ratio of Federal workers to private sector workers for the LakelandWinter Haven MSA is 1 to 148, while state-wide it is 1 to 50, and nationally it is 1 to 42. Accordingly, we will see proportionally fewer workers furloughed during the shutdown. However, we will not be without impact. One such effect is that we will likely see delays in the processing of federallyinsured mortgage loans (FHA, VA and USDA). This will throw a wrench in the housing recovery process as it will limit many first-time buyers from securing loans (although it may
make lower offers from conventional/investors/ cash buyers that much more attractive). It is expected that this shutdown will be resolved within a week, however, given that our elected officials have thus far struggled to pass a short term spending bill, let alone a long-term bill, this battle over spending and borrowing may continue throughout the end of the year. The uncertainty caused by this will add volatility to the markets and leave many businesses unsure about what to expect come January 2014. Until longer-term resolutions are reached the weight of these disagreements will continue to hamper growth.
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public af fa i r s Advocacy through BusinessVoice of Greater Lakeland, Inc.
rich roy
Public Affairs Vice president
CONNECT ] LakelandChamber.com
This month, Lakeland residents will visit the polls to cast their votes for City of Lakeland Mayoral and City Commission candidates. One of the resources available to business owners and citizens during election cycles is BusinessVoice of Greater Lakeland, Inc. Created in 2000 for the purpose of supporting a probusiness environment, BusinessVoice Inc. is a political action group that helps to identify and support candidates in the business community. Most recently, BusinessVoice has gone
through a transition from a Committee of Continuous Existence (CCE) to a political committee, thanks to legislation passed last session (House Bill 569, made effective on May 1, 2013). Provisions relevant to the transition can be found in Chapter 2013-37 of Florida Statute. As a “Political Committee,” BusinessVoice Inc. is a group, organization, association, or other entity that is involved in making contributions to candidates, political committees, or political parties. You can find a list of registered political action
committees (PACs) on the Florida Division of Elections Web site at Election.DOS.FL.US. BusinessVoice, Inc. is funded through membership dues and donations by members. Members of BusinessVoice, Inc. are a diverse group from the Lakeland business community. They believe in the need for active participation in the political process to assure the voice of the Lakeland business community is heard at the polls. BusinessVoice, Inc. membership is . comprised of Chamber members and any employee of member
dining . shopping . nightlife . sports . events . where to stay . what to do
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businesses concerned about promoting a positive pro-business economic environment in Lakeland. The members of BusinessVoice, Inc. collectively promote and strive for improvement of local and state government; encourage individuals to be educated about government; and assist individuals in organizing for more effective political action. In addition to supporting candidates financially, BusinessVoice, Inc. helps to mobilize the business community to action in other ways, including get-out-thevote, grassroots, and earned media activities.
Improving Government The stakes are too high for the business community to take a passive role in campaigns and elections. Job providers cannot afford to elect anti-business candidates to office. Elections in Florida are expensive and probusiness candidates need an ally to defend themselves against attacks by groups whose policies run counter to a healthy pro-growth economy. BusinessVoice, Inc. is committed to improving government by electing leaders to office that understand the need to improve the economy and free the entrepreneurial spirit.
Political Education BusinessVoice, Inc. provides members and the community with information. BusinessVoice, Inc. works with other chamber PACs to help educate voters about the positions that candidates take on issues affecting our economy. BusinessVoice, Inc. members are kept upto-date on opportunities to support probusiness candidates in their area, as well as educational programs from elected officials in the community. In addition, BusinessVoice, Inc. members are provided with candidate interview opportunities, candidate questionnaires, and other information to help them and their employees cast educated votes in elections.
Be a Part of BusinessVoice, Inc. Any Chamber member can apply now to help in supporting pro-business candidates and develop an understanding of the political process. For more information on becoming a BusinessVoice, Inc. member, visit the website at BusinessVoinceInc. com, contact Rich Roy or Sarah Breed at (863) 688-8551 or info@ businessvoiceinc.com.
Those members interested in taking advantage of the available opportunities through EFI can visit the “Expand Your Florida Business” section at eFlorida.com. Members can find a wealth of information located within this section regarding the growth of their businesses in the state. Information ranging from site location data, regional and county information, infrastructure, workforce and training, taxes and incentives, possible grants, and resources on more in-depth statistical information for both national, and international trade can be found here. In addition, small businesses looking to reach the second stage of growth may be interested in looking into Enterprise Florida’s “GrowFL Program.” The GrowFL Program provides strategies, resources and support to second-stage companies for next level growth and helps companies overcome obstacles to growth and leads them towards prosperity. During the pilot program from 20092011, GrowFL helped more than 400 companies create 1,400 new jobs and had an annual economic impact of $510.4 million. At the beginning of 2013, that number has grown to nearly 700 companies supported by GrowFL. Individuals looking to start a business or locate
COMMON
TA S T E
a of local business o n e c u p at a t i m e
The Common
Grounds member
feature gives your business the
opportunity to showcase “a day in the
life” of your employees and customers. Each month, one of the door prizes at
the Business After Hours event will be a Common Grounds Lakeland Chamber coffee mug & the opportunity to submit a 350 word article about your local business.
b y J u l i a n & S a v i t a R obbin
| SirSpeedy.com/Lakeland
Sir Speedy Printing was established in Lakeland 30 years ago and is part of a worldwide franchise with more than 600 stores in 13 countries. The Lakeland store is locally owned and operated by Julian and Savita Robins. Having owned the location for more than 14 years, they have seen many changes and advancements in the industry. “We started out with a couple of older presses and plate processing equipment when we bought the store in 1999”, Julian stated. “It was obvious in those first couple of years that the wind of change was blowing. There were already advancements being made in the digital copier/printer arena and it was evident that this would play a big part in our future”. “Today digital printing accounts for over 90% of the printing we do”, Julian continued. “It is now possible to print 5,000 or more, two-sided, full color brochures and mail them out the same day. Customers no longer need to wait a week or more to get their messages seen. These are no longer considered “rush” jobs, but more of an everyday occurrence. This is the new “norm”.” Julian summarized the direction in which Sir Speedy is heading. “Although printing and copying is still the bread and butter of our business, we saw the need to fulfill all areas of marketing for our customers. In January we moved to a larger facility in order to provide our customers with additional product lines and services”. “We now get involved in all aspects of marketing from designing and implementing full direct mail campaigns, which can be created to be personal, product branding and even trade show events. This includes the design and production of trade show displays, plus all the support material required, including promotional giveaways and literature. The new location includes a showroom with many exhibition and promotional items on display.” “Ultimately, we like to partner with our customers and help them decide on the best way to market their brand or product and reach their customers and prospects more effectively”. “My staff and I enjoy what we do and always have a sense of pride when we deliver the right results to our clients or simply make sure that get what they need, when they need it”. 2222 | | F OF O RR UU MMF OF O R RB B UU SS I NI N ES ESS
C h am b e r ’s B oa r d P l a n n in g Ret re at F ocu s e s on D o w n to w n R evita lizat ion
kathleen munson president
The Chamber’s board of directors took part in a very productive Board Planning Retreat September 27-28 in downtown Orlando. Chair-elect Tim Jackson (NuJak Companies) presided over the retreat, with a record number of directors and special guests in attendance. The retreat was held in downtown Orlando so that Chamber leaders could experience first-hand the revitalization efforts. To begin, a panel of downtown experts from Lakeland recounted historical perspective and recent plans to bring jobs and residents to our downtown. Tamara Sakagawa (Lakeland Community Redevelopment Agency), Jim Malless (Lakeland Downtown Development Authority), Steve Scruggs (Lakeland Economic Development Council), and Matthew Clark (Broadway Real Estate) offered remarks and built a foundation for the Friday afternoon tour of Orlando’s downtown. Chamber leaders also heard from the Chamber’s Vice Chairs on progress their Key Strategic Issues (KSI) groups have made this past year in providing member services and value.
Sustainable Community // Vice Chair Kurt Elmhorst Allen & Company of Florida
Member Value // Vice Chair Mike McGee McGee Auto Service & Tires
Public Policy // Vice Chair Bill Dorman Lanier Upshaw, Inc.
Business Development // Vice Chair Karen Kovach Third Wing Business Strategies
Talent Development & Education // Vice Chair Stacy Campbell-Domineck Polk Works - Workforce Development Board
On Friday afternoon, retreat participants were given a unique opportunity to tour the Orlando downtown area, and view the transportation, residential housing, and corporate development that city leaders have facilitated over the past decade. The tour was followed by a panel with Amway Center and Orlando Venues Executive Director Alan Johnson, Dr. Phillips Arts Center COO Ellery Brown, and Orlando Community Redevelopment Area Executive Director Thomas Chatmon. The distinguished panel provided insight into the cultural and economic drivers that have coordinated to revitalize downtown Orlando. On Saturday, Retreat facilitator Dr. Larry Ross (Florida Southern College) led the group to develop strategies related to the Chamber’s 2013 Business Plan. The plan will be published in the January Forum for Business.
Chair-elect
Tim Jackson (NuJak Companies) recaps the information provided to the board retreat
attendees during
Saturday morning’s session at the
Grand Bohemia
Hotel in Downtown Orlando.
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OUR LOW PRICE PROMISE!
See store/website for rules and conditions.
The Guarantee does not apply to: offers that include financing, bundling of items, rebates, free items, pricing errors, mail-in offers, competitor’s service prices, items that are advertised as limited-quantity, out of stock, open-box, clearance, refurbished/used items, Deal of the Day items, special events, closeout, special order, discontinued, Buy One Get One, and liquidation items.
As an independent furniture dealer, we ensure you receive the highest quality and the best value of office furniture available in the market place. Our professional team represents over 80 years of experience in our 75,000 sq. ft. showroom!
(863) 682-3450
Locally owned & operated.
2440 Hwy. 98 North 1 Mile So. of I-4 Across from Lakeland Chrysler www.officefurnituredepot.com
RETURN SERVICE REQUESTED
Office Furniture Depot will match prices on identical in-stock items from authorized online competitors.
Lakeland Area Chamber of Commerce P.O. Box 3607 • Lakeland, FL 33802 - 3607
Buy it Now with Confidence
BUSINESS AFTER HOURS Thursday, November 21st 5:30 - 7:30 p.m. Register at LakelandChamber.com $10 Chamber Member $30 Non Chamber Member
Regal Lakeland North 2615 lakeland Hills Blvd. lakeland, Fl (863) 687-8000
Regallakeland.com