Listening to our community

Customer requests for new footpaths, crossing facilities and cycling facilities will be noted in our infrastructure planning database. We will analyse this information when assembling our four-year Delivery Program.

Requests for new infrastructure provide staff with local knowledge that informs our planning. However, projects will not be prioritised based on the number of requests, nor will individual requests influence our prioritisation methodology.

Customer requests for traffic and road safety investigations will be considered against our transport operations procedures. Where requests have merit, we will investigate. We may then recommend a new project for our capital works program.

Other ways to have your say

Each year we undertake a range of activities to better understand the community’s needs. These provide another way for you to help shape the capital works program and local planning controls that influence development outcomes.

Planning for places -planning for your main street, local shops, neighbourhood parks and playgrounds.

Community surveys - we ask about your preferences and how satisfied you are with services.

Our Strategy is our filter

It helps determine priority footpaths, crossing and cycling infrastructure projects. We will check in with the community every four-years to see if we are getting it right.

Customer feedback helps inform four-year planning cycle (Delivery Program)