BEF L OODRE ADY
Pr a cc a l a dv i c eonwha tt odot o pr ot ec ty our s el f , y ourpr oper t ya nd y ourc ommuni t ybe f or e, dur i nga nd a eraflood. www. floodr ea dy . c o. uk
F l oodi nga ndc oa s t a l e r os i onc a nha v ede v a s t ang i mpa c t sa ndi t ’ si mpor t a ntt ha ty oua r epr e pa r e d. Ov e r .mi l l i on, oronei ns i x , pr ope re sa r ea tr i s k offloodi ngf r oma l l t y pe soffloodsa c r os sE ng l a nd a ndWa l e s . BE F OREAF L OOD Chec ky ourfloodr i s k T heE nv i r onme ntAg e nc ypubl i s he s onl i nefloodma psf orr i v e r s , s e a , r e s e r v oi r sa nds ur f a c ewa t e r floodi nga twww. g ov . uk / flood. Y ouc a na l s oc a l l F l oodl i nef ora dv i c e on orbyc ont a cng y ourl oc a l c ounc i l . S i g nupf orfloodwa r ni ng s T ofindouti ft he r ei safloodwa r ni ngs e r v i c ei ny our a r e ag ot owww. g ov . uk / s i g nupf or floodwa r ni ng s . L oc a l r a di oa ndt e l e v i s i onwe a t he rr e por t s wi l l a l s obr oa dc a s tt he s ewa r ni ng s a l ongwi t hwe a t he rwa r ni ng sdi r e c t f r omt heMe t e or ol og i c a l Offic e .
Knowwha tfloodwa r ni ng smea n F L OODAL E RT Wha ti tmea ns : F l oodi ngi spos s i bl e . Bepr e pa r e d. Wha tt odo: •Bepr e pa r e dt oa c tony ourfloodpl a n. •Pr e pa r eafloodk i tofe s s e na l i t e ms . •Moni t orl oc a l wa t e rl e v e l sa twww. g ov . uk / flood. F L OODWARNI NG Wha ti tmea ns : F l oodi ngi se x pe c t e d. I mme di a t ea con r e qui r e d. Wha tt odo: •Pr ot e c ty our s e l f , y ourf a mi l ya ndhe l pot he r s . •Mov ef a mi l y , pe t s&v a l ua bl e st oas a f epl a c e . •Ke e pafloodk i tr e a dy . •T ur noffg a s , e l e c t r i c i t ya ndwa t e rs uppl i e si f s a f et odos o. •Putfloodpr ot e cone qui pme nti npl a c e . S E VE REF L OODWARNI NG Wha ti tmea ns : S e v e r efloodi ng . Da ng e rt ol i f e . Wha tt odo: •S t a yi nas a f epl a c ewi t hame a nsofe s c a pe . •Ber e a dys houl dy oune e dt oe v a c ua t ef r om y ourhome . •Coope r a t ewi t ht hee me r g e nc ys e r v i c e s . •Ca l l i fy oua r ei ni mme di a t eda ng e r .
Ma k eafloodpl a n Compl e ngafloodpl a nwi l l he l py oude c i dewha t pr a cc a l a const ot a k ebe f or ea nddur i ngaflood t ohe l pr e duc et heda ma g efloodi ngc oul dc a us ebot h i ndi v i dua l l ya nda sac ommuni t y . Y ouc a nc r e a t ey our ownpe r s ona l floodpl a nonl i neorr e que s tapa c kt o bes e ntt oy out oc r e a t eac ommuni t yfloodpl a na t www. g ov . uk / pr e pa r e f or a flood. Pr epa r eafloodk i t Putt og e t he rak i tofe s s e na l i t e msy ou' l l ne e d t oha ndwhe nafloodha ppe ns . S omeoft he i t e mswi l l ne e dt obeg a t he r e da sa ndwhe na floodwa r ni ngi sma dea st he yma ybei t e ms ne e de df org e ne r a l da yt oda yl i v i ngs uc ha s me di c aon, i mpor t a ntdoc ume nt sa ndmobi l e phone s . I ti si mpor t a ntt os t or et he s ei t e msi na wa t e rpr oofc ont a i ne rorba g . •Wa t e r pr oofc l ot hi ng •P or t a bl er a di ot omoni t orl oc a l ne wsa ndwe a t he r br oa dc a s t s •F i r s ta i dk i t •Bo l e dwa t e r •T or c ha ndr a di o, i nc l udi ngba e r i e s •I mpor t a ntdoc ume nt si nc l udi ngpa s s por ta nd i ns ur a nc ec e rfic a t e s •Mobi l ephone / Ana l og uephone •T i nne da ndnonpe r i s ha bl ef ood, a nda nope ne r •Bl a nk e t s •Me di c aona ndr e a dyma deba bymi l ki fy ouha v e ay oungba by
Pr epa r ey ourhome I t ’ si mpos s i bl et oc ompl e t e l yfloodpr oofapr ope r t y butt he r ea r el ot soft hi ng sy ouc a ndot or e duc e floodda ma g e . I tt a k e sona v e r a g e - mont hst og e tba c ki nt oy our homea e raflooda ndc a nc os ti nt her e g i onof , t or e pa i rt heda ma g ec a us e dbyfloodwa t e r . I fy ouk nowy ourpr ope r t yi si na na r e at ha tc oul d flood, s our c epr ot e cone qui pme nta ndpr e pa r ey our pr ope r t ywe l l i na dv a nc et or e duc et her i s kof floodwa t e rg e ngi ns i de . •S a ndba g s-S a ndba g sc a na s s i s twi t hflood pr e v e n onbutt he ya r eonl yr e a l l yus e f ul f or di v e rngmov i ngwa t e ra wa yf r ompr ope r t yi f pl a c e dc or r e c t l y ; wi t hme t hodsbe l owa ndov e r l e a f pr ov i di ngmor ee ffe cv epr ot e con. S a ndba g sa r e a v a i l a bl et opur c ha s ef r omt hec ounc i l a tac os tbut c a na l s obepur c ha s e df r ombui l de r sme r c ha nt s whoma ypr ov i demor ec ompe v epr i c i ng . •Door sa ndwi ndows-I ns t a l l a ut omacfloodpr oofdoor sa nd wi ndows , orpur pos e bui l tflood boa r dst ha tc a nbefi e dwhe n floodi ngi se x pe c t e d. Ra i s edoor t hr e s hol dst ohe l pk e e ps ha l l ow wa t e rout .
•E x t er i orwa l l s-Che c kt hepoi n ng , a nda ppl ywa t e r pr oofings e a l a ntt o e x t e r i orwa l l s . •F l oor s-Ra i s eda mppr oofbr i c k c our s e s . S e a l floor sorr e pl a c e woode nfloor boa r dswi t hc onc r e t e wi t hada mppr oofme mbr a ne . Be a wa r et ha twa t e rc a ne nt e rwhe r e t hefloora ndwa l l sj oi n. •Ai rbr i c k s-I ns t a l l a ut omacfloodpr oofa i rbr i c k sors pe c i a l l yde s i g ne d c ov e r st ha ta r ee a s yt ofitov e ra i r br i c k swhe nfloodi ngi se x pe c t e d. •Ba r r i er s-Ar r a ng ef r e e s t a ndi ng t e mpor a r yfloodba r r i e r s , but r e me mbe rt ha twa t e rc oul dsl l g e ti nt hr oug ht hedr a i na g es y s t e m. •Dr a i nsa ndpi pes-F i tnonr e t ur n v a l v e st odr a i nsa ndwa t e ri nl e t a ndout l e tpi pe s . T hi swi l l pr e v e nt wa s t e wa t e rf r omflowi ngba c ki nt o t hepr ope r t yt hr oug hs e we r a g e pi pe sf org r oundfloort oi l e t sa nd s i nk s . •L a nds c a pi ng-L a nds c a peg a r de n a r e a sa nddr i v e wa y st ohe l pdi v e r t wa t e ra wa yf r omy ourpr ope r t y .
Mor ei nf or maona boutpr ot e cngy ourhomec a n bef ounda twww. s ma rl oodpr ot e con. c om. I fy ouha v eawa t e r c our s er unni ngt hr oug hy our pr ope r t yorha v eapr i v a t ede f e nc eony ourl a nd i ti sy ourr e s pons i bi l i t yt oe ns ur ei ti sma i nt a i ne d. Mor ei nf or maona boutwa t e r c our s er e s pons i bi l i t y c a nbef ounda twww. g ov . uk / flood. S e a r c hf or ‘ l i v i ngont hee dge ’ . Buyfloodi ns ur a nc e F l oodi ns ur a nc ei sus ua l l ypa r tofy our bui l di ng sa ndc ont e nt si ns ur a nc e . I t c ov e r sda ma g et ohome sa nd bus i ne s s e sc a us e dbyas udde n, une x pe c t e de v e nts uc ha sfir e , s t or morflood. Ast hec os tofr e c ov e r ya e raflood i sa ppr ox i ma t e l y , buy i ng i ns ur a nc ei swor t hwhi l e . I fy oua r ei nahi g hr i s ka r e aa nda r e s t r ug g l i ngt og e ti ns ur a nc eT he Naona l F l oodF or umpr ov i de s i nde pe nde nta dv i c eonhowt o a ppr oa c hg e ngfloodr i s k i ns ur a nc e . Vi s i twww. floodf or um. or g . uk orc a l l .
DURI NGAF L OOD Per s ona l S a f e t y : •F oc usont hes a f e t yofy oua ndy our f a mi l y . Al wa y st e l l pe opl ewhe r e y oua r e . •E v a c ua t ewhe nt ol dt oar e s tc e nt r e ori fpos s i bl et of r i e ndsorf a mi l ynot floode d. •He l pv ul ne r a bl ene i g hbour sbut don’ tputy our s e l fa tr i s k . •Mov ee s s e na l a ndv a l ua bl ei t e ms ups t a i r sori nahi g hpl a c e . •Ga t he rme di c aona ndr e a dy ma demi l ki fy ouha v eay oung ba by . •F i l l j ug sa nds a uc e pa nswi t hc l e a n wa t e r . •T ur noffg a s , e l e c t r i c i t ya ndwa t e r s uppl i e sbe f or ei tfloods . •L i s t e nt ol oc a l r a di of orupda t e s . •Donotwa l kordr i v et hr oug hflood wa t e ra st he r ec a nbeuns e e n da ng e r s . •Wa s hy ourha ndst hor oug hl yi fy ou t ouc hfloodwa t e r .
S a f e t yofy ourhomea ndbel ong i ng s : •Us es a ndba g st opr e v e ntwa t e r f r ome nt e r i ngy ourpr ope r t y . •Di s c onne c twa s hi ngma c hi ne sa nd di s hwa s he r s . •Mov ei mpor t a ntdoc ume nt ss uc h a si ns ur a nc epol i c i e sa nd pa s s por t sups t a i r s . •Putpl ug si ns i nk hol e sa ndwe i g h t he mdowna ndbl oc ki nl e tpi pe s wi t ht owe l sorc l ot he s . •L oc ky ourdoorwhe nl e a v i ngy our pr ope r t y . AF T E RAF L OOD •T a k ec a r ea st he r ema ybehi dde n da ng e r si nt hefloodwa t e rl i k es ha r p obj e c t s , r a i s e dma nhol ec ov e r sa ndpol l u on. •F l oodwa t e rc oul dha v ec a us e ds t r uc t ur a l da ma g e t oy ourpr ope r t ys obec a r e f ul whe nr e e nt e r i ng . •Cont a c ty ouri ns ur a nc ec ompa nyi fy oua r ei ns ur e d. I na l mos ta l l c a s e st he ywi l l s e ndal os sa dj us t e rt o l ooka ty ourpr ope r t yt oc onfir mwha tr e pa i r sa nd r e pl a c e me nt sa r ene e de da ndc ov e r e dbyy our pol i c y .
•Y ouri ns ur a nc ec ompa nyc a na dv i s ey ouonwha t he l pt he yc a noffe ry ouwi t ht hec l e a nupope r aon a ndi ft he ywi l l pa yf ort e mpor a r ya c c ommodaon. •Doc ume nta ndt a k ephot osofda ma g e dg oods , e v e npe r i s ha bl ef oodsi fy ouri ns ur a nc ec ov e r s t hi s . Don’ tt hr owa ny t hi nga wa yun l y our i ns ur a nc ec ompa nyt e l l sy out o, e x c e ptf or pe r i s ha bl ef oods . •Ma r kt hel e v e l offloodwa t e rus i nga ma r k e ri na l l t her oomsa ffe c t e d. •Ke e pr e c e i pt sa ndma k enot e sofa l l de a l i ng swi t hy ouri ns ur a nc e c ompa nya ndc ont r a c t or s . Al wa y s us ear e put a bl ec ont r a c t or . •I fy our e nt , c ont a c ty ourl a ndl or d a ndy ourc ont e nt si ns ur a nc e c ompa nya ss oona spos s i bl e . •I fy oudonotha v ei ns ur a nc e , y ourl oc a l c ounc i l c a npr ov i dei nf or maonon ha r ds hi pg r a nt sorc ha r ie st ha tma y bea bl et ohe l py ou. •I fus i ngag e ne r a t ort opumpwa t e r outordr yy ourr oomsa l wa y sput t heg e ne r a t orout s i dea st he y pr oduc ec a r bonmonox i de .
I MAGET OBE S OURCE D
•F l oor s-L a yl e swi t hr ug sr a t he rt ha nfi e d c a r pe t s . •I nt er na l door s-F i ts y nt he corwa x e ddoor s , or ma k es ur ewoode ndoor sa r ee a s yt or e mov e be f or eafloodoc c ur s . •E x t er na l door sa ndwi ndows-I ns t a l l s y nt he corwa x e dwi ndowsa nd door s , orv a r ni s hwoode none s . •Ki t c hena ndba t hr oom -Us e wa t e r r e s i s t a ntma t e r i a l ss uc h a ss t a i nl e s ss t e e l , pl a scors ol i d woodr a t he rt ha nc hi pboa r d. Whe r epos s i bl er a i s ea ppl i a nc e s onpl i nt hs . •E l ec t r i c s-Ra i s ee l e c t r i c a l s oc k e t s , f us ebox e s , c ont r ol sa ndwi r i ngt o a tl e a s t.me t r e sa bov efloorl e v e l . I fr e wi r i ng , br i ngc a bl e sdownt he wa l l t ot her a i s e ds oc k e t ss oc a bl i ng i s n’ ta ffe c t e dbyfloodwa t e r . •L a r g ei t ems-Buye x t r al a r g e , s e a l a bl eba g st ha ty ouc a nus e t opr ot e c ti t e mst ha ta r edi ffic ul t t omov es uc ha ss of a s .
Pl e a s ewr i t edownus e f ul c ont a c t sf orf ut ur e r e f e r e nc ei nt hee v e ntofaflood. I ns ur a nc eCompa ny :
Doc t or ’ sS ur g er y/Pha r ma c y :
Ga sa ndE l ec t r i c i t yS uppl i er :
E l ec t r i c i a n:
Ga sS a f eE ng i neer :
Pl umber :
Bui l der :
Ve t / Kennel s / Ca t er y :
Pol i c yNo:
T he s eor g a ni s aonsha v ea dv i c e , i nf or maona nd s e r v i c e st ohe l py oua e raflood. Na ona l F l oodF or um –F orflooda dv i c ea nds uppor t . www. floodf or um. or g . uk T heF i na nc i a l Ombuds ma nS er v i c e-Offic i a l i nde pe nde nt e x pe r ti ns el i ngc ompl a i nt sbe t we e nc ons ume r s&bus i ne s s e s pr ov i di ngfina nc i a l s e r v i c e s . www. fina nc i a l ombuds ma n. or g . uk T heCons t r uconCent r e-Pr ov i de si nf or maona boutbui l di ng pr oduc t s , c ons t r uconpr of e s s i ona l sa ndt r a de spe opl e . www. t he c ons t r uconc e nt r e . c o. uk T heBr is hDa ma g eMa na g ement( BDMA)-Ca na dv i s eon s ui t a bl ec ompa ni e st oa ppr oa c hf ora s s i s t a nc ei nt her e pa i ror r e nov aonofy ourpr ope r t y . www. bdma . or g . uk Ciz ensAdv i c eBur ea u-Ma ybea bl et ooffe ra dv i c eonhowt o obt a i nmone yi na ne me r g e nc ya ndde a l wi t hi ns ur a nc eque r i e s . www. a dv i c e g ui de . or g . uk S e el oc a l t e l e phonedi r e c t or y CI RI A( Cons t r uconi ndus t r yr es ea r c h&i nf or ma on a s s oc i a on)-Pr ov i de sg ui da nc eonpr e pa r i ngf ora ndde a l i ng wi t ht hea e re ffe c t soffloodi ng . www. c i r i a . or g/ floodi ng Publ i cHea l t hE ng l a nd-Moni t or sa nda dv i s e sonpubl i che a l t h. www. hpa . or g . uk /
E nv i r onmentAg enc yF l oodl i ne–Adv i c ea ndfloodwa r ni ng s . www. g ov . uk / flood Chec ky ourl i v el oc a l r i v erl e v el s-www. g a ug e ma p. c o. uk L a nc a s t erCi t yCounc i l –T or e por tpr ope r t yfloodi ngi nt he di s t r i c t . Bybe i ngma dea wa r eofpr ope r t yfloodi ng , wea r e a bl et oi nv e sg a t epot e na l f orf ut ur emig aonwor k s . F l oodc ont a c tdur i ngwor k i nghour s : ( a s kt os pe a kt oe ng i ne e r i ngde pa r t me nt ) : E me r g e nc yout of hour sc ont a c tnumbe r : L a nc a s hi r eCount yCounc i l F orhi g hwa ya ndmi norwa t e r c our s efloodi ng– E l ec t r i c i t yNor t hWes t– Roy a l L a nc a s t erI nfir ma r yMe tOffic e–F ort hel a t e s twe a t he rwa r ni ng s . www. me t offic e . g ov . uk NHS–F ornonur g e nthe a l t ha dv i c e . www. nhs . uk F oodS t a nda r dsAg enc y–F orf oods a f e t ya dv i c ea e rfloodi ng . www. f ood. g ov . uk Hi g hwa y sAg enc y–F ort r a v e l a dv i c e . www. hi g hwa y s . g ov . uk Uni t edU l ies–I fy oua r es uffe r i ngf r oms e we rfloodi ngor abur s twa t e rma i n. www. uni t e du l ie s . c om/ be e nfloode d. a s px
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